how do you measure critical thinking skills

Why Schools Need to Change Yes, We Can Define, Teach, and Assess Critical Thinking Skills

Jeff Heyck-Williams (He, His, Him) Director of the Two Rivers Learning Institute in Washington, DC

Today’s learners face an uncertain present and a rapidly changing future that demand far different skills and knowledge than were needed in the 20th century. We also know so much more about enabling deep, powerful learning than we ever did before. Our collective future depends on how well young people prepare for the challenges and opportunities of 21st-century life.

Critical thinking is a thing. We can define it; we can teach it; and we can assess it.

While the idea of teaching critical thinking has been bandied around in education circles since at least the time of John Dewey, it has taken greater prominence in the education debates with the advent of the term “21st century skills” and discussions of deeper learning. There is increasing agreement among education reformers that critical thinking is an essential ingredient for long-term success for all of our students.

However, there are still those in the education establishment and in the media who argue that critical thinking isn’t really a thing, or that these skills aren’t well defined and, even if they could be defined, they can’t be taught or assessed.

To those naysayers, I have to disagree. Critical thinking is a thing. We can define it; we can teach it; and we can assess it. In fact, as part of a multi-year Assessment for Learning Project , Two Rivers Public Charter School in Washington, D.C., has done just that.

Before I dive into what we have done, I want to acknowledge that some of the criticism has merit.

First, there are those that argue that critical thinking can only exist when students have a vast fund of knowledge. Meaning that a student cannot think critically if they don’t have something substantive about which to think. I agree. Students do need a robust foundation of core content knowledge to effectively think critically. Schools still have a responsibility for building students’ content knowledge.

However, I would argue that students don’t need to wait to think critically until after they have mastered some arbitrary amount of knowledge. They can start building critical thinking skills when they walk in the door. All students come to school with experience and knowledge which they can immediately think critically about. In fact, some of the thinking that they learn to do helps augment and solidify the discipline-specific academic knowledge that they are learning.

The second criticism is that critical thinking skills are always highly contextual. In this argument, the critics make the point that the types of thinking that students do in history is categorically different from the types of thinking students do in science or math. Thus, the idea of teaching broadly defined, content-neutral critical thinking skills is impossible. I agree that there are domain-specific thinking skills that students should learn in each discipline. However, I also believe that there are several generalizable skills that elementary school students can learn that have broad applicability to their academic and social lives. That is what we have done at Two Rivers.

Defining Critical Thinking Skills

We began this work by first defining what we mean by critical thinking. After a review of the literature and looking at the practice at other schools, we identified five constructs that encompass a set of broadly applicable skills: schema development and activation; effective reasoning; creativity and innovation; problem solving; and decision making.

We then created rubrics to provide a concrete vision of what each of these constructs look like in practice. Working with the Stanford Center for Assessment, Learning and Equity (SCALE) , we refined these rubrics to capture clear and discrete skills.

For example, we defined effective reasoning as the skill of creating an evidence-based claim: students need to construct a claim, identify relevant support, link their support to their claim, and identify possible questions or counter claims. Rubrics provide an explicit vision of the skill of effective reasoning for students and teachers. By breaking the rubrics down for different grade bands, we have been able not only to describe what reasoning is but also to delineate how the skills develop in students from preschool through 8th grade.

Before moving on, I want to freely acknowledge that in narrowly defining reasoning as the construction of evidence-based claims we have disregarded some elements of reasoning that students can and should learn. For example, the difference between constructing claims through deductive versus inductive means is not highlighted in our definition. However, by privileging a definition that has broad applicability across disciplines, we are able to gain traction in developing the roots of critical thinking. In this case, to formulate well-supported claims or arguments.

Teaching Critical Thinking Skills

The definitions of critical thinking constructs were only useful to us in as much as they translated into practical skills that teachers could teach and students could learn and use. Consequently, we have found that to teach a set of cognitive skills, we needed thinking routines that defined the regular application of these critical thinking and problem-solving skills across domains. Building on Harvard’s Project Zero Visible Thinking work, we have named routines aligned with each of our constructs.

For example, with the construct of effective reasoning, we aligned the Claim-Support-Question thinking routine to our rubric. Teachers then were able to teach students that whenever they were making an argument, the norm in the class was to use the routine in constructing their claim and support. The flexibility of the routine has allowed us to apply it from preschool through 8th grade and across disciplines from science to economics and from math to literacy.

Kathryn Mancino, a 5th grade teacher at Two Rivers, has deliberately taught three of our thinking routines to students using the anchor charts above. Her charts name the components of each routine and has a place for students to record when they’ve used it and what they have figured out about the routine. By using this structure with a chart that can be added to throughout the year, students see the routines as broadly applicable across disciplines and are able to refine their application over time.

Assessing Critical Thinking Skills

By defining specific constructs of critical thinking and building thinking routines that support their implementation in classrooms, we have operated under the assumption that students are developing skills that they will be able to transfer to other settings. However, we recognized both the importance and the challenge of gathering reliable data to confirm this.

With this in mind, we have developed a series of short performance tasks around novel discipline-neutral contexts in which students can apply the constructs of thinking. Through these tasks, we have been able to provide an opportunity for students to demonstrate their ability to transfer the types of thinking beyond the original classroom setting. Once again, we have worked with SCALE to define tasks where students easily access the content but where the cognitive lift requires them to demonstrate their thinking abilities.

These assessments demonstrate that it is possible to capture meaningful data on students’ critical thinking abilities. They are not intended to be high stakes accountability measures. Instead, they are designed to give students, teachers, and school leaders discrete formative data on hard to measure skills.

While it is clearly difficult, and we have not solved all of the challenges to scaling assessments of critical thinking, we can define, teach, and assess these skills . In fact, knowing how important they are for the economy of the future and our democracy, it is essential that we do.

Jeff Heyck-Williams (He, His, Him)

Director of the two rivers learning institute.

Jeff Heyck-Williams is the director of the Two Rivers Learning Institute and a founder of Two Rivers Public Charter School. He has led work around creating school-wide cultures of mathematics, developing assessments of critical thinking and problem-solving, and supporting project-based learning.

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• A Model for the National Assessment of Higher Order Thinking
• International Critical Thinking Essay Test
• Online Critical Thinking Basic Concepts Test
• Online Critical Thinking Basic Concepts Sample Test

Consequential Validity: Using Assessment to Drive Instruction

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Critical Thinking Testing and Assessment

The purpose of assessment in instruction is improvement. The purpose of assessing instruction for critical thinking is improving the teaching of discipline-based thinking (historical, biological, sociological, mathematical, etc.) It is to improve students’ abilities to think their way through content using disciplined skill in reasoning. The more particular we can be about what we want students to learn about critical thinking, the better we can devise instruction with that particular end in view.

The Foundation for Critical Thinking offers assessment instruments which share in the same general goal: to enable educators to gather evidence relevant to determining the extent to which instruction is teaching students to think critically (in the process of learning content). To this end, the Fellows of the Foundation recommend:

that academic institutions and units establish an oversight committee for critical thinking, and

that this oversight committee utilizes a combination of assessment instruments (the more the better) to generate incentives for faculty, by providing them with as much evidence as feasible of the actual state of instruction for critical thinking.

The following instruments are available to generate evidence relevant to critical thinking teaching and learning:

Course Evaluation Form : Provides evidence of whether, and to what extent, students perceive faculty as fostering critical thinking in instruction (course by course). Machine-scoreable.

Online Critical Thinking Basic Concepts Test : Provides evidence of whether, and to what extent, students understand the fundamental concepts embedded in critical thinking (and hence tests student readiness to think critically). Machine-scoreable.

Critical Thinking Reading and Writing Test : Provides evidence of whether, and to what extent, students can read closely and write substantively (and hence tests students' abilities to read and write critically). Short-answer.

International Critical Thinking Essay Test : Provides evidence of whether, and to what extent, students are able to analyze and assess excerpts from textbooks or professional writing. Short-answer.

Commission Study Protocol for Interviewing Faculty Regarding Critical Thinking : Provides evidence of whether, and to what extent, critical thinking is being taught at a college or university. Can be adapted for high school. Based on the California Commission Study . Short-answer.

Protocol for Interviewing Faculty Regarding Critical Thinking : Provides evidence of whether, and to what extent, critical thinking is being taught at a college or university. Can be adapted for high school. Short-answer.

Protocol for Interviewing Students Regarding Critical Thinking : Provides evidence of whether, and to what extent, students are learning to think critically at a college or university. Can be adapted for high school). Short-answer. 

Criteria for Critical Thinking Assignments : Can be used by faculty in designing classroom assignments, or by administrators in assessing the extent to which faculty are fostering critical thinking.

Rubrics for Assessing Student Reasoning Abilities : A useful tool in assessing the extent to which students are reasoning well through course content.  

All of the above assessment instruments can be used as part of pre- and post-assessment strategies to gauge development over various time periods.

Consequential Validity

All of the above assessment instruments, when used appropriately and graded accurately, should lead to a high degree of consequential validity. In other words, the use of the instruments should cause teachers to teach in such a way as to foster critical thinking in their various subjects. In this light, for students to perform well on the various instruments, teachers will need to design instruction so that students can perform well on them. Students cannot become skilled in critical thinking without learning (first) the concepts and principles that underlie critical thinking and (second) applying them in a variety of forms of thinking: historical thinking, sociological thinking, biological thinking, etc. Students cannot become skilled in analyzing and assessing reasoning without practicing it. However, when they have routine practice in paraphrasing, summariz­ing, analyzing, and assessing, they will develop skills of mind requisite to the art of thinking well within any subject or discipline, not to mention thinking well within the various domains of human life.

For full copies of this and many other critical thinking articles, books, videos, and more, join us at the Center for Critical Thinking Community Online - the world's leading online community dedicated to critical thinking!   Also featuring interactive learning activities, study groups, and even a social media component, this learning platform will change your conception of intellectual development.

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Supplement to Critical Thinking

How can one assess, for purposes of instruction or research, the degree to which a person possesses the dispositions, skills and knowledge of a critical thinker?

In psychometrics, assessment instruments are judged according to their validity and reliability.

Roughly speaking, an instrument is valid if it measures accurately what it purports to measure, given standard conditions. More precisely, the degree of validity is “the degree to which evidence and theory support the interpretations of test scores for proposed uses of tests” (American Educational Research Association 2014: 11). In other words, a test is not valid or invalid in itself. Rather, validity is a property of an interpretation of a given score on a given test for a specified use. Determining the degree of validity of such an interpretation requires collection and integration of the relevant evidence, which may be based on test content, test takers’ response processes, a test’s internal structure, relationship of test scores to other variables, and consequences of the interpretation (American Educational Research Association 2014: 13–21). Criterion-related evidence consists of correlations between scores on the test and performance on another test of the same construct; its weight depends on how well supported is the assumption that the other test can be used as a criterion. Content-related evidence is evidence that the test covers the full range of abilities that it claims to test. Construct-related evidence is evidence that a correct answer reflects good performance of the kind being measured and an incorrect answer reflects poor performance.

An instrument is reliable if it consistently produces the same result, whether across different forms of the same test (parallel-forms reliability), across different items (internal consistency), across different administrations to the same person (test-retest reliability), or across ratings of the same answer by different people (inter-rater reliability). Internal consistency should be expected only if the instrument purports to measure a single undifferentiated construct, and thus should not be expected of a test that measures a suite of critical thinking dispositions or critical thinking abilities, assuming that some people are better in some of the respects measured than in others (for example, very willing to inquire but rather closed-minded). Otherwise, reliability is a necessary but not a sufficient condition of validity; a standard example of a reliable instrument that is not valid is a bathroom scale that consistently under-reports a person’s weight.

Assessing dispositions is difficult if one uses a multiple-choice format with known adverse consequences of a low score. It is pretty easy to tell what answer to the question “How open-minded are you?” will get the highest score and to give that answer, even if one knows that the answer is incorrect. If an item probes less directly for a critical thinking disposition, for example by asking how often the test taker pays close attention to views with which the test taker disagrees, the answer may differ from reality because of self-deception or simple lack of awareness of one’s personal thinking style, and its interpretation is problematic, even if factor analysis enables one to identify a distinct factor measured by a group of questions that includes this one (Ennis 1996). Nevertheless, Facione, Sánchez, and Facione (1994) used this approach to develop the California Critical Thinking Dispositions Inventory (CCTDI). They began with 225 statements expressive of a disposition towards or away from critical thinking (using the long list of dispositions in Facione 1990a), validated the statements with talk-aloud and conversational strategies in focus groups to determine whether people in the target population understood the items in the way intended, administered a pilot version of the test with 150 items, and eliminated items that failed to discriminate among test takers or were inversely correlated with overall results or added little refinement to overall scores (Facione 2000). They used item analysis and factor analysis to group the measured dispositions into seven broad constructs: open-mindedness, analyticity, cognitive maturity, truth-seeking, systematicity, inquisitiveness, and self-confidence (Facione, Sánchez, and Facione 1994). The resulting test consists of 75 agree-disagree statements and takes 20 minutes to administer. A repeated disturbing finding is that North American students taking the test tend to score low on the truth-seeking sub-scale (on which a low score results from agreeing to such statements as the following: “To get people to agree with me I would give any reason that worked”. “Everyone always argues from their own self-interest, including me”. “If there are four reasons in favor and one against, I’ll go with the four”.) Development of the CCTDI made it possible to test whether good critical thinking abilities and good critical thinking dispositions go together, in which case it might be enough to teach one without the other. Facione (2000) reports that administration of the CCTDI and the California Critical Thinking Skills Test (CCTST) to almost 8,000 post-secondary students in the United States revealed a statistically significant but weak correlation between total scores on the two tests, and also between paired sub-scores from the two tests. The implication is that both abilities and dispositions need to be taught, that one cannot expect improvement in one to bring with it improvement in the other.

A more direct way of assessing critical thinking dispositions would be to see what people do when put in a situation where the dispositions would reveal themselves. Ennis (1996) reports promising initial work with guided open-ended opportunities to give evidence of dispositions, but no standardized test seems to have emerged from this work. There are however standardized aspect-specific tests of critical thinking dispositions. The Critical Problem Solving Scale (Berman et al. 2001: 518) takes as a measure of the disposition to suspend judgment the number of distinct good aspects attributed to an option judged to be the worst among those generated by the test taker. Stanovich, West and Toplak (2011: 800–810) list tests developed by cognitive psychologists of the following dispositions: resistance to miserly information processing, resistance to myside thinking, absence of irrelevant context effects in decision-making, actively open-minded thinking, valuing reason and truth, tendency to seek information, objective reasoning style, tendency to seek consistency, sense of self-efficacy, prudent discounting of the future, self-control skills, and emotional regulation.

It is easier to measure critical thinking skills or abilities than to measure dispositions. The following eight currently available standardized tests purport to measure them: the Watson-Glaser Critical Thinking Appraisal (Watson & Glaser 1980a, 1980b, 1994), the Cornell Critical Thinking Tests Level X and Level Z (Ennis & Millman 1971; Ennis, Millman, & Tomko 1985, 2005), the Ennis-Weir Critical Thinking Essay Test (Ennis & Weir 1985), the California Critical Thinking Skills Test (Facione 1990b, 1992), the Halpern Critical Thinking Assessment (Halpern 2016), the Critical Thinking Assessment Test (Center for Assessment & Improvement of Learning 2017), the Collegiate Learning Assessment (Council for Aid to Education 2017), the HEIghten Critical Thinking Assessment (https://territorium.com/heighten/), and a suite of critical thinking assessments for different groups and purposes offered by Insight Assessment (https://www.insightassessment.com/products). The Critical Thinking Assessment Test (CAT) is unique among them in being designed for use by college faculty to help them improve their development of students’ critical thinking skills (Haynes et al. 2015; Haynes & Stein 2021). Also, for some years the United Kingdom body OCR (Oxford Cambridge and RSA Examinations) awarded AS and A Level certificates in critical thinking on the basis of an examination (OCR 2011). Many of these standardized tests have received scholarly evaluations at the hands of, among others, Ennis (1958), McPeck (1981), Norris and Ennis (1989), Fisher and Scriven (1997), Possin (2008, 2013a, 2013b, 2013c, 2014, 2020) and Hatcher and Possin (2021). Their evaluations provide a useful set of criteria that such tests ideally should meet, as does the description by Ennis (1984) of problems in testing for competence in critical thinking: the soundness of multiple-choice items, the clarity and soundness of instructions to test takers, the information and mental processing used in selecting an answer to a multiple-choice item, the role of background beliefs and ideological commitments in selecting an answer to a multiple-choice item, the tenability of a test’s underlying conception of critical thinking and its component abilities, the set of abilities that the test manual claims are covered by the test, the extent to which the test actually covers these abilities, the appropriateness of the weighting given to various abilities in the scoring system, the accuracy and intellectual honesty of the test manual, the interest of the test to the target population of test takers, the scope for guessing, the scope for choosing a keyed answer by being test-wise, precautions against cheating in the administration of the test, clarity and soundness of materials for training essay graders, inter-rater reliability in grading essays, and clarity and soundness of advance guidance to test takers on what is required in an essay. Rear (2019) has challenged the use of standardized tests of critical thinking as a way to measure educational outcomes, on the grounds that  they (1) fail to take into account disputes about conceptions of critical thinking, (2) are not completely valid or reliable, and (3) fail to evaluate skills used in real academic tasks. He proposes instead assessments based on discipline-specific content.

There are also aspect-specific standardized tests of critical thinking abilities. Stanovich, West and Toplak (2011: 800–810) list tests of probabilistic reasoning, insights into qualitative decision theory, knowledge of scientific reasoning, knowledge of rules of logical consistency and validity, and economic thinking. They also list instruments that probe for irrational thinking, such as superstitious thinking, belief in the superiority of intuition, over-reliance on folk wisdom and folk psychology, belief in “special” expertise, financial misconceptions, overestimation of one’s introspective powers, dysfunctional beliefs, and a notion of self that encourages egocentric processing. They regard these tests along with the previously mentioned tests of critical thinking dispositions as the building blocks for a comprehensive test of rationality, whose development (they write) may be logistically difficult and would require millions of dollars.

A superb example of assessment of an aspect of critical thinking ability is the Test on Appraising Observations (Norris & King 1983, 1985, 1990a, 1990b), which was designed for classroom administration to senior high school students. The test focuses entirely on the ability to appraise observation statements and in particular on the ability to determine in a specified context which of two statements there is more reason to believe. According to the test manual (Norris & King 1985, 1990b), a person’s score on the multiple-choice version of the test, which is the number of items that are answered correctly, can justifiably be given either a criterion-referenced or a norm-referenced interpretation.

On a criterion-referenced interpretation, those who do well on the test have a firm grasp of the principles for appraising observation statements, and those who do poorly have a weak grasp of them. This interpretation can be justified by the content of the test and the way it was developed, which incorporated a method of controlling for background beliefs articulated and defended by Norris (1985). Norris and King synthesized from judicial practice, psychological research and common-sense psychology 31 principles for appraising observation statements, in the form of empirical generalizations about tendencies, such as the principle that observation statements tend to be more believable than inferences based on them (Norris & King 1984). They constructed items in which exactly one of the 31 principles determined which of two statements was more believable. Using a carefully constructed protocol, they interviewed about 100 students who responded to these items in order to determine the thinking that led them to choose the answers they did (Norris & King 1984). In several iterations of the test, they adjusted items so that selection of the correct answer generally reflected good thinking and selection of an incorrect answer reflected poor thinking. Thus they have good evidence that good performance on the test is due to good thinking about observation statements and that poor performance is due to poor thinking about observation statements. Collectively, the 50 items on the final version of the test require application of 29 of the 31 principles for appraising observation statements, with 13 principles tested by one item, 12 by two items, three by three items, and one by four items. Thus there is comprehensive coverage of the principles for appraising observation statements. Fisher and Scriven (1997: 135–136) judge the items to be well worked and sound, with one exception. The test is clearly written at a grade 6 reading level, meaning that poor performance cannot be attributed to difficulties in reading comprehension by the intended adolescent test takers. The stories that frame the items are realistic, and are engaging enough to stimulate test takers’ interest. Thus the most plausible explanation of a given score on the test is that it reflects roughly the degree to which the test taker can apply principles for appraising observations in real situations. In other words, there is good justification of the proposed interpretation that those who do well on the test have a firm grasp of the principles for appraising observation statements and those who do poorly have a weak grasp of them.

To get norms for performance on the test, Norris and King arranged for seven groups of high school students in different types of communities and with different levels of academic ability to take the test. The test manual includes percentiles, means, and standard deviations for each of these seven groups. These norms allow teachers to compare the performance of their class on the test to that of a similar group of students.

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Assessing Critical Thinking and Problem-Solving

Critical thinking.

How do you assess critical thinking and problem solving skills?

In considering how we assess critical thinking and problem solving skills, we wanted to answer the question of how we know whether students are learning the cognitive processes we are teaching and are able to transfer them to novel situations. In answer to this challenge, we have designed short performance tasks that target each of our constructs of critical thinking and problem solving.

What are performance tasks?

Performance tasks are specific activities that require students to demonstrate mastery of knowledge or skills through application within the task. The performance tasks that we utilize to assess critical thinking and problem solving are each aligned with a specific thinking type. In each task, students are required to make their thinking visible either through demonstration of their work, through oral description of their thinking, or through writing. How do you design performance tasks aligned with constructs of critical thinking and problem solving?

In designing performance tasks, we always begin with the cognitive skill that we want to assess. Every decision about how to design performance tasks then grows from that clear understanding of the target.

Because the focus is on a specific cognitive skill, we want to remove barriers from both the level of understanding of the content or basic math and reading skills. Thus we choose tasks that are situated in contexts with which most students are already familiar. In addition, we ensure that the literacy and math components of the task are sufficiently low that most students are not hindered by the reading or computational components.

However, we strive to design tasks that are problematic for students. In other words, students shouldn’t have a quick solution to the tasks. We make tasks problematic in a couple of ways. First, we make tasks problematic by giving open-ended assignments where there are multiple possible solutions. Second, we make tasks problematic through the complexity of the problem that students need to think through.

How do you evaluate students’ critical thinking and problem solving skills through a performance task?

When students complete performance tasks, they generate evidence of their thinking that we can utilize to evaluate their critical thinking and problem solving skills. Utilizing our rubrics we evaluate student responses across the task to each dimension on the rubric. We don’t generate a single score for each construct. Instead, students are scored on each component of the rubric. This allows us to give refined feedback to students.

How to develop critical thinking skills

Jump to section

What are critical thinking skills?

How to develop critical thinking skills: 12 tips, how to practice critical thinking skills at work, become your own best critic.

A client requests a tight deadline on an intense project. Your childcare provider calls in sick on a day full of meetings. Payment from a contract gig is a month behind. 

Your day-to-day will always have challenges, big and small. And no matter the size and urgency, they all ask you to use critical thinking to analyze the situation and arrive at the right solution. 

Critical thinking includes a wide set of soft skills that encourage continuous learning, resilience , and self-reflection. The more you add to your professional toolbelt, the more equipped you’ll be to tackle whatever challenge presents itself. Here’s how to develop critical thinking, with examples explaining how to use it.

Critical thinking skills are the skills you use to analyze information, imagine scenarios holistically, and create rational solutions. It’s a type of emotional intelligence that stimulates effective problem-solving and decision-making . 

When you fine-tune your critical thinking skills, you seek beyond face-value observations and knee-jerk reactions. Instead, you harvest deeper insights and string together ideas and concepts in logical, sometimes out-of-the-box , ways. 

Imagine a team working on a marketing strategy for a new set of services. That team might use critical thinking to balance goals and key performance indicators , like new customer acquisition costs, average monthly sales, and net profit margins. They understand the connections between overlapping factors to build a strategy that stays within budget and attracts new sales. 

Looking for ways to improve critical thinking skills? Start by brushing up on the following soft skills that fall under this umbrella: 

• Analytical thinking: Approaching problems with an analytical eye includes breaking down complex issues into small chunks and examining their significance. An example could be organizing customer feedback to identify trends and improve your product offerings. 
• Open-mindedness: Push past cognitive biases and be receptive to different points of view and constructive feedback . Managers and team members who keep an open mind position themselves to hear new ideas that foster innovation . 
• Creative thinking: With creative thinking , you can develop several ideas to address a single problem, like brainstorming more efficient workflow best practices to boost productivity and employee morale . 
• Self-reflection: Self-reflection lets you examine your thinking and assumptions to stimulate healthier collaboration and thought processes. Maybe a bad first impression created a negative anchoring bias with a new coworker. Reflecting on your own behavior stirs up empathy and improves the relationship. 
• Evaluation: With evaluation skills, you tackle the pros and cons of a situation based on logic rather than emotion. When prioritizing tasks , you might be tempted to do the fun or easy ones first, but evaluating their urgency and importance can help you make better decisions. 

There’s no magic method to change your thinking processes. Improvement happens with small, intentional changes to your everyday habits until a more critical approach to thinking is automatic. 

Here are 12 tips for building stronger self-awareness and learning how to improve critical thinking: 

1. Be cautious

There’s nothing wrong with a little bit of skepticism. One of the core principles of critical thinking is asking questions and dissecting the available information. You might surprise yourself at what you find when you stop to think before taking action. 

Before making a decision, use evidence, logic, and deductive reasoning to support your own opinions or challenge ideas. It helps you and your team avoid falling prey to bad information or resistance to change .

2. Ask open-ended questions

“Yes” or “no” questions invite agreement rather than reflection. Instead, ask open-ended questions that force you to engage in analysis and rumination. Digging deeper can help you identify potential biases, uncover assumptions, and arrive at new hypotheses and possible solutions. 

3. Do your research

No matter your proficiency, you can always learn more. Turning to different points of view and information is a great way to develop a comprehensive understanding of a topic and make informed decisions. You’ll prioritize reliable information rather than fall into emotional or automatic decision-making. 

4. Consider several opinions

You might spend so much time on your work that it’s easy to get stuck in your own perspective, especially if you work independently on a remote team . Make an effort to reach out to colleagues to hear different ideas and thought patterns. Their input might surprise you.

If or when you disagree, remember that you and your team share a common goal. Divergent opinions are constructive, so shift the focus to finding solutions rather than defending disagreements. 

5. Learn to be quiet

Active listening is the intentional practice of concentrating on a conversation partner instead of your own thoughts. It’s about paying attention to detail and letting people know you value their opinions, which can open your mind to new perspectives and thought processes.

If you’re brainstorming with your team or having a 1:1 with a coworker , listen, ask clarifying questions, and work to understand other peoples’ viewpoints. Listening to your team will help you find fallacies in arguments to improve possible solutions.

6. Schedule reflection

Whether waking up at 5 am or using a procrastination hack, scheduling time to think puts you in a growth mindset . Your mind has natural cognitive biases to help you simplify decision-making, but squashing them is key to thinking critically and finding new solutions besides the ones you might gravitate toward. Creating time and calm space in your day gives you the chance to step back and visualize the biases that impact your decision-making. 

7. Cultivate curiosity

With so many demands and job responsibilities, it’s easy to seek solace in routine. But getting out of your comfort zone helps spark critical thinking and find more solutions than you usually might.

If curiosity doesn’t come naturally to you, cultivate a thirst for knowledge by reskilling and upskilling . Not only will you add a new skill to your resume , but expanding the limits of your professional knowledge might motivate you to ask more questions. 

You don’t have to develop critical thinking skills exclusively in the office. Whether on your break or finding a hobby to do after work, playing strategic games or filling out crosswords can prime your brain for problem-solving. 

9. Write it down

Recording your thoughts with pen and paper can lead to stronger brain activity than typing them out on a keyboard. If you’re stuck and want to think more critically about a problem, writing your ideas can help you process information more deeply.

The act of recording ideas on paper can also improve your memory . Ideas are more likely to linger in the background of your mind, leading to deeper thinking that informs your decision-making process. 

10. Speak up

Take opportunities to share your opinion, even if it intimidates you. Whether at a networking event with new people or a meeting with close colleagues, try to engage with people who challenge or help you develop your ideas. Having conversations that force you to support your position encourages you to refine your argument and think critically. 

11. Stay humble

Ideas and concepts aren’t the same as real-life actions. There may be such a thing as negative outcomes, but there’s no such thing as a bad idea. At the brainstorming stage , don’t be afraid to make mistakes.

Sometimes the best solutions come from off-the-wall, unorthodox decisions. Sit in your creativity , let ideas flow, and don’t be afraid to share them with your colleagues. Putting yourself in a creative mindset helps you see situations from new perspectives and arrive at innovative conclusions. 

12. Embrace discomfort

Get comfortable feeling uncomfortable . It isn’t easy when others challenge your ideas, but sometimes, it’s the only way to see new perspectives and think critically.

By willingly stepping into unfamiliar territory, you foster the resilience and flexibility you need to become a better thinker. You’ll learn how to pick yourself up from failure and approach problems from fresh angles. 

Thinking critically is easier said than done. To help you understand its impact (and how to use it), here are two scenarios that require critical thinking skills and provide teachable moments. 

Scenario #1: Unexpected delays and budget

Imagine your team is working on producing an event. Unexpectedly, a vendor explains they’ll be a week behind on delivering materials. Then another vendor sends a quote that’s more than you can afford. Unless you develop a creative solution, the team will have to push back deadlines and go over budget, potentially costing the client’s trust. 

Here’s how you could approach the situation with creative thinking:

• Analyze the situation holistically: Determine how the delayed materials and over-budget quote will impact the rest of your timeline and financial resources . That way, you can identify whether you need to build an entirely new plan with new vendors, or if it’s worth it to readjust time and resources. 
• Identify your alternative options: With careful assessment, your team decides that another vendor can’t provide the same materials in a quicker time frame. You’ll need to rearrange assignment schedules to complete everything on time. 
• Collaborate and adapt: Your team has an emergency meeting to rearrange your project schedule. You write down each deliverable and determine which ones you can and can’t complete by the deadline. To compensate for lost time, you rearrange your task schedule to complete everything that doesn’t need the delayed materials first, then advance as far as you can on the tasks that do. 
• Check different resources: In the meantime, you scour through your contact sheet to find alternative vendors that fit your budget. Accounting helps by providing old invoices to determine which vendors have quoted less for previous jobs. After pulling all your sources, you find a vendor that fits your budget. 
• Maintain open communication: You create a special Slack channel to keep everyone up to date on changes, challenges, and additional delays. Keeping an open line encourages transparency on the team’s progress and boosts everyone’s confidence. 

Scenario #2: Differing opinions 

A conflict arises between two team members on the best approach for a new strategy for a gaming app. One believes that small tweaks to the current content are necessary to maintain user engagement and stay within budget. The other believes a bold revamp is needed to encourage new followers and stronger sales revenue. 

Here’s how critical thinking could help this conflict:

• Listen actively: Give both team members the opportunity to present their ideas free of interruption. Encourage the entire team to ask open-ended questions to more fully understand and develop each argument. 
• Flex your analytical skills: After learning more about both ideas, everyone should objectively assess the benefits and drawbacks of each approach. Analyze each idea's risk, merits, and feasibility based on available data and the app’s goals and objectives. 
• Identify common ground: The team discusses similarities between each approach and brainstorms ways to integrate both idea s, like making small but eye-catching modifications to existing content or using the same visual design in new media formats. 
• Test new strategy: To test out the potential of a bolder strategy, the team decides to A/B test both approaches. You create a set of criteria to evenly distribute users by different demographics to analyze engagement, revenue, and customer turnover. 
• Monitor and adapt: After implementing the A/B test, the team closely monitors the results of each strategy. You regroup and optimize the changes that provide stronger results after the testing. That way, all team members understand why you’re making the changes you decide to make.

You can’t think your problems away. But you can equip yourself with skills that help you move through your biggest challenges and find innovative solutions. Learning how to develop critical thinking is the start of honing an adaptable growth mindset. 

Now that you have resources to increase critical thinking skills in your professional development, you can identify whether you embrace change or routine, are open or resistant to feedback, or turn to research or emotion will build self-awareness. From there, tweak and incorporate techniques to be a critical thinker when life presents you with a problem.

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Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships. With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.

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Measuring Critical Thinking: Can It Be Done?

11 may measuring critical thinking: can it be done, why should we measure critical thinking, critical thinking is an objective of education.

An important reason for measuring critical thinking is that it is a key part of education, whether it is explicitly mentioned within the curriculum or not. The UK’s Framework for Higher Education Qualifications (FHEQ) includes descriptors that are specific to critical thinking, including:

“Critically evaluate arguments, assumptions, abstract concepts and data (that may be incomplete), to make judgements, and to frame appropriate questions to achieve a solution – or identify a range of solutions – to a problem.”

This illustrates the importance of critical thinking for academic success in higher education.

In the USA, critical thinking is actively embedded within the curriculum at a secondary school level in the ‘Common Core’ learning objectives. Students are required to learn to make strong arguments and to be able to structure them in a way that leads smoothly to support a conclusion. Including critical thinking in the secondary curriculum is important, since experts have found that critical thinking should be taught prior to higher education in order to be effective. This makes it important to include within learning objectives and assessment criteria, as a measure of academic achievement.

Employers Look for Critical Thinking Skills

Critical thinking is also essential for professional success. As a result, it is no surprise that a number of prominent employers test critical thinking skills as part of their recruitment process. The Watson Glaser Test, discussed in our article about measuring critical thinking , has been used by the Bank of England and the Government Legal Service among other employers. Given that critical thinking has an increasing role in employability, it makes sense that critical thinking should be taught and tested among students in education.

However, critical thinking is an abstract and complex term, which makes it more difficult to measure and assess than other essential skills like reading and writing. The recognition that critical thinking is an important skill has led to the development of a number of assessment methods, although all of these methods have considerable limitations.

How is Critical Thinking Measured?

Traditional measurement of critical thinking in education.

Traditionally, a student’s ability to think critically has been measured through essay-based assessment within humanities, arts and social sciences subjects. As a result, critical thinking ability is only an aspect of the assessment: students are simultaneously marked on their subject knowledge, reading and writing skills. Therefore, providing sufficient feedback about each aspect of the assessment is incredibly time intensive for teachers. With limited feedback from teachers, students may experience a cycle of writing essays and receiving negative feedback, without fully understanding why their argument is weak or how it can be improved.

This can lead to confusion and result in limited improvement in later essays as a result. For students who struggle with reading and writing, this challenge is only exacerbated. Furthermore, this method fails to produce a separate, useful measurement of critical thinking that teachers can use to identify problems and drive improvement.

Critical Thinking as an A Level Subject

The momentum for assessing critical thinking skills reached a peak in the UK with the introduction of school subjects dedicated to critical thinking. A number of exam boards included a dedicated A Level subject in the early 2000s, but only Cambridge International’s “Thinking Skills” curriculum remains. For this A Level, students are examined using a familiar exam format, with a mixture of short answer questions and essay style questions. Two papers, “critical thinking” and “applied reasoning” assess critical thinking, while the others focus on problem solving, with a greater focus on numerical questions.

Undoubtedly, students have more time to develop critical thinking skills through studying a dedicated course. However, there are problems with this approach. Despite the use of shorter questions, strong reading and writing abilities are still necessary and this heavily impacts the criteria for achieving high marks. There is also a high work load for the teacher. Additionally, choosing to teach or study this subject means choosing against more traditional or accessible subjects. But UK universities do not accept it as part of their entrance requirements as they want to see students demonstrate their critical thinking within the traditional subjects. For these reasons, critical thinking as a subject has failed to make it into the curriculum in most schools.

Critical Thinking Tests for Employment

Some critical thinking tests are designed as a way of evaluating job applicants or of testing employee skills, rather than to test structured learning of critical thinking. The Watson Glaser test is perhaps the most well-known critical thinking test of this kind and is used most commonly by law employers.

The Watson Glaser test uses short multiple choice questions, which reduces verbal load and makes marking easier. The results can be transformed easily into statistics for the quantitative measure of critical thinking among a sample group. However, this means the questions are simple, so the test does not measure proficiency in thinking critically about longer, more complex arguments. The questions are also based on scenarios that may not be familiar to exam takers. Other employment tests use a similar format, although many limit critical thinking to a small section of the test.

Summarising the Strengths and Weaknesses of Critical Thinking Tests

The table above summarises the strengths and weaknesses of each critical thinking test in this article. To learn more about measuring critical thinking, click here to read our longer article.

Look out for our next blog post, where we discuss how to improve the measurement of critical thinking.

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How to Evaluate a Job Candidate’s Critical Thinking Skills in an Interview

• Christopher Frank,
• Paul Magnone,
• Oded Netzer

It’s not about how they answer your questions — it’s about the kind of questions they ask you.

The oldest and still the most powerful tactic for fostering critical thinking is the Socratic method, developed over 2,400 years ago by Socrates, one of the founders of Western philosophy. The Socratic method uses thought-provoking question-and-answer probing to promote learning. It focuses on generating more questions than answers, where the answers are not a stopping point but the beginning of further analysis. Hiring managers can apply this model to create a different dialogue with candidates in a modern-day organization.

Hiring is one of the most challenging competencies to master, yet it is one of the most strategic and impactful managerial functions. A McKinsey study quantified that superior talent is up to eight times more productive, showing that the relationship between talent quality and business performance is dramatic. Organizations seeking growth or simply survival during difficult times must successfully recruit A-list talent, thought leaders, and subject matter experts. This is often done under time constraints as you must quickly fill a key position. Essentially you are committing to a long-term relationship after a few very short dates.

• CF Christopher Frank is the coauthor of “ Decisions Over Decimals: Striking the Balance between Intuition and Information ” (Wiley) and “ Drinking from the Fire Hose: Making Smarter Decisions Without Drowning in Information ” (Portfolio). He is the Vice President of research and analytics at American Express.
• PM Paul Magnone is the coauthor of “ Decisions Over Decimals: Striking the Balance between Intuition and Information ” (Wiley) and “ Drinking from the Fire Hose: Making Smarter Decisions Without Drowning in Information ” (Portfolio). He currently serves as the head of global strategic alliances for Google.
• ON Oded Netzer is the coauthor of “ Decisions Over Decimals: Striking the Balance between Intuition and Information ” (Wiley). He is the Vice Dean for Research and the Arthur J. Samberg Professor of Business at Columbia Business School, an affiliate of the Columbia Data Science Institute, and an Amazon Scholar.

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Senior Quantitative Researcher, People Insights

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How to build critical thinking skills for better decision-making

It’s simple in theory, but tougher in practice – here are five tips to get you started.

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Have you heard the riddle about two coins that equal thirty cents, but one of them is not a nickel? What about the one where a surgeon says they can’t operate on their own son?

Those brain teasers tap into your critical thinking skills. But your ability to think critically isn’t just helpful for solving those random puzzles – it plays a big role in your career. 

An impressive 81% of employers say critical thinking carries a lot of weight when they’re evaluating job candidates. It ranks as the top competency companies consider when hiring recent graduates (even ahead of communication ). Plus, once you’re hired, several studies show that critical thinking skills are highly correlated with better job performance.

So what exactly are critical thinking skills? And even more importantly, how do you build and improve them? 

What is critical thinking?

Critical thinking is the ability to evaluate facts and information, remain objective, and make a sound decision about how to move forward.

Does that sound like how you approach every decision or problem? Not so fast. Critical thinking seems simple in theory but is much tougher in practice, which helps explain why 65% of employers say their organization has a need for more critical thinking. 

In reality, critical thinking doesn’t come naturally to a lot of us. In order to do it well, you need to:

• Remain open-minded and inquisitive, rather than relying on assumptions or jumping to conclusions
• Ask questions and dig deep, rather than accepting information at face value
• Keep your own biases and perceptions in check to stay as objective as possible
• Rely on your emotional intelligence to fill in the blanks and gain a more well-rounded understanding of a situation

So, critical thinking isn’t just being intelligent or analytical. In many ways, it requires you to step outside of yourself, let go of your own preconceived notions, and approach a problem or situation with curiosity and fairness.

It’s a challenge, but it’s well worth it. Critical thinking skills will help you connect ideas, make reasonable decisions, and solve complex problems.

7 critical thinking skills to help you dig deeper

Critical thinking is often labeled as a skill itself (you’ll see it bulleted as a desired trait in a variety of job descriptions). But it’s better to think of critical thinking less as a distinct skill and more as a collection or category of skills. 

To think critically, you’ll need to tap into a bunch of your other soft skills. Here are seven of the most important. 

Open-mindedness

It’s important to kick off the critical thinking process with the idea that anything is possible. The more you’re able to set aside your own suspicions, beliefs, and agenda, the better prepared you are to approach the situation with the level of inquisitiveness you need. 

That means not closing yourself off to any possibilities and allowing yourself the space to pull on every thread – yes, even the ones that seem totally implausible.

As Christopher Dwyer, Ph.D. writes in a piece for Psychology Today , “Even if an idea appears foolish, sometimes its consideration can lead to an intelligent, critically considered conclusion.” He goes on to compare the critical thinking process to brainstorming . Sometimes the “bad” ideas are what lay the foundation for the good ones. 

Open-mindedness is challenging because it requires more effort and mental bandwidth than sticking with your own perceptions. Approaching problems or situations with true impartiality often means:

• Practicing self-regulation : Giving yourself a pause between when you feel something and when you actually react or take action.
• Challenging your own biases: Acknowledging your biases and seeking feedback are two powerful ways to get a broader understanding. 

Critical thinking example

In a team meeting, your boss mentioned that your company newsletter signups have been decreasing and she wants to figure out why.

At first, you feel offended and defensive – it feels like she’s blaming you for the dip in subscribers. You recognize and rationalize that emotion before thinking about potential causes. You have a hunch about what’s happening, but you will explore all possibilities and contributions from your team members.

Observation

Observation is, of course, your ability to notice and process the details all around you (even the subtle or seemingly inconsequential ones). Critical thinking demands that you’re flexible and willing to go beyond surface-level information, and solid observation skills help you do that.

Your observations help you pick up on clues from a variety of sources and experiences, all of which help you draw a final conclusion. After all, sometimes it’s the most minuscule realization that leads you to the strongest conclusion.

Over the next week or so, you keep a close eye on your company’s website and newsletter analytics to see if numbers are in fact declining or if your boss’s concerns were just a fluke. 

Critical thinking hinges on objectivity. And, to be objective, you need to base your judgments on the facts – which you collect through research. You’ll lean on your research skills to gather as much information as possible that’s relevant to your problem or situation. 

Keep in mind that this isn’t just about the quantity of information – quality matters too. You want to find data and details from a variety of trusted sources to drill past the surface and build a deeper understanding of what’s happening. 

You dig into your email and website analytics to identify trends in bounce rates, time on page, conversions, and more. You also review recent newsletters and email promotions to understand what customers have received, look through current customer feedback, and connect with your customer support team to learn what they’re hearing in their conversations with customers.

The critical thinking process is sort of like a treasure hunt – you’ll find some nuggets that are fundamental for your final conclusion and some that might be interesting but aren’t pertinent to the problem at hand.

That’s why you need analytical skills. They’re what help you separate the wheat from the chaff, prioritize information, identify trends or themes, and draw conclusions based on the most relevant and influential facts. 

It’s easy to confuse analytical thinking with critical thinking itself, and it’s true there is a lot of overlap between the two. But analytical thinking is just a piece of critical thinking. It focuses strictly on the facts and data, while critical thinking incorporates other factors like emotions, opinions, and experiences. 

As you analyze your research, you notice that one specific webpage has contributed to a significant decline in newsletter signups. While all of the other sources have stayed fairly steady with regard to conversions, that one has sharply decreased.

You decide to move on from your other hypotheses about newsletter quality and dig deeper into the analytics. 

One of the traps of critical thinking is that it’s easy to feel like you’re never done. There’s always more information you could collect and more rabbit holes you could fall down.

But at some point, you need to accept that you’ve done your due diligence and make a decision about how to move forward. That’s where inference comes in. It’s your ability to look at the evidence and facts available to you and draw an informed conclusion based on those. 

When you’re so focused on staying objective and pursuing all possibilities, inference can feel like the antithesis of critical thinking. But ultimately, it’s your inference skills that allow you to move out of the thinking process and onto the action steps. 

You dig deeper into the analytics for the page that hasn’t been converting and notice that the sharp drop-off happened around the same time you switched email providers.

After looking more into the backend, you realize that the signup form on that page isn’t correctly connected to your newsletter platform. It seems like anybody who has signed up on that page hasn’t been fed to your email list. 

Communication

3 ways to improve your communication skills at work

If and when you identify a solution or answer, you can’t keep it close to the vest. You’ll need to use your communication skills to share your findings with the relevant stakeholders – like your boss, team members, or anybody who needs to be involved in the next steps.

Your analysis skills will come in handy here too, as they’ll help you determine what information other people need to know so you can avoid bogging them down with unnecessary details. 

In your next team meeting, you pull up the analytics and show your team the sharp drop-off as well as the missing connection between that page and your email platform. You ask the web team to reinstall and double-check that connection and you also ask a member of the marketing team to draft an apology email to the subscribers who were missed. 

Problem-solving

Critical thinking and problem-solving are two more terms that are frequently confused. After all, when you think critically, you’re often doing so with the objective of solving a problem.

The best way to understand how problem-solving and critical thinking differ is to think of problem-solving as much more narrow. You’re focused on finding a solution.

In contrast, you can use critical thinking for a variety of use cases beyond solving a problem – like answering questions or identifying opportunities for improvement. Even so, within the critical thinking process, you’ll flex your problem-solving skills when it comes time to take action. 

Once the fix is implemented, you monitor the analytics to see if subscribers continue to increase. If not (or if they increase at a slower rate than you anticipated), you’ll roll out some other tests like changing the CTA language or the placement of the subscribe form on the page.

5 ways to improve your critical thinking skills

Beyond the buzzwords: Why interpersonal skills matter at work

Think critically about critical thinking and you’ll quickly realize that it’s not as instinctive as you’d like it to be. Fortunately, your critical thinking skills are learned competencies and not inherent gifts – and that means you can improve them. Here’s how:

• Practice active listening: Active listening helps you process and understand what other people share. That’s crucial as you aim to be open-minded and inquisitive.
• Ask open-ended questions: If your critical thinking process involves collecting feedback and opinions from others, ask open-ended questions (meaning, questions that can’t be answered with “yes” or “no”). Doing so will give you more valuable information and also prevent your own biases from influencing people’s input.
• Scrutinize your sources: Figuring out what to trust and prioritize is crucial for critical thinking. Boosting your media literacy and asking more questions will help you be more discerning about what to factor in. It’s hard to strike a balance between skepticism and open-mindedness, but approaching information with questions (rather than unquestioning trust) will help you draw better conclusions. 
• Play a game: Remember those riddles we mentioned at the beginning? As trivial as they might seem, games and exercises like those can help you boost your critical thinking skills. There are plenty of critical thinking exercises you can do individually or as a team . 
• Give yourself time: Research shows that rushed decisions are often regrettable ones. That’s likely because critical thinking takes time – you can’t do it under the wire. So, for big decisions or hairy problems, give yourself enough time and breathing room to work through the process. It’s hard enough to think critically without a countdown ticking in your brain. 

Critical thinking really is critical

The ability to think critically is important, but it doesn’t come naturally to most of us. It’s just easier to stick with biases, assumptions, and surface-level information. 

But that route often leads you to rash judgments, shaky conclusions, and disappointing decisions. So here’s a conclusion we can draw without any more noodling: Even if it is more demanding on your mental resources, critical thinking is well worth the effort.

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How to Improve Your Critical Thinking Skills

Traditional tools and new technologies..

Posted September 29, 2023 | Reviewed by Lybi Ma

Technology provides access to vast information and makes daily life easier. Yet, too much reliance on technology potentially interferes with the acquisition and maintenance of critical thinking skills in several ways:

1. Information Overload : The constant influx of data can discourage deep critical thinking as we may come to rely on quick, surface-level information rather than delving deeply into a subject.

2. Shortened Attention Span: Frequent digital distractions can disrupt our ability for the sustained focus and concentration required for critical thinking.

3. Confirmatory Bias and Echo Chambers: Technology, including social media and personalized content algorithms, can reinforce confirmation bias . People are often exposed to information that aligns with their beliefs and opinions, making them less likely to encounter diverse perspectives and engage in critical thinking about opposing views.

4. Reduced Problem-Solving Opportunities: Technology often provides quick solutions to problems. While this benefits efficiency, it may discourage individuals from engaging in complex problem-solving, a fundamental aspect of critical thinking.

5. Loss of Research Skills: The ease of accessing information online can diminish traditional research skills, such as library research or in-depth reading. These skills are essential for critical thinking, as they involve evaluating sources, synthesizing information, and analyzing complex texts.

While technology can pose challenges to developing critical thinking skills, it's important to note that technology can also be a valuable tool for learning and skill development. It can provide access to educational resources, facilitate collaboration , and support critical thinking when used thoughtfully and intentionally. Balancing technology use with activities that encourage deep thinking and analysis is vital to lessening its potential adverse effects on critical thinking.

Writing is a traditional and powerful tool to exercise and improve your critical thinking skills. Consider these ways writing can help enhance critical thinking:

1. Clarity of Thought: Writing requires that you articulate your thoughts clearly and coherently. When you need to put your ideas on paper, you must organize them logically, which requires a deeper understanding of the subject matter.

2. Analysis and Evaluation: Critical thinking involves analyzing and evaluating information. When you write, you often need to assess the validity and relevance of different sources, arguments, or pieces of evidence, which hone your critical thinking skills.

3. Problem-Solving: Writing can be a problem-solving exercise in itself. Whether crafting an argument, developing a thesis, or finding the right words to express your ideas, writing requires thinking critically about approaching these challenges effectively.

4. Research Skills: Good writing often involves research, and research requires critical thinking. You need to assess the credibility of sources, synthesize information, and draw conclusions based on the evidence you gather.

5. Argumentation: Constructing a persuasive argument in writing is a complex process requiring critical thinking. You must anticipate counterarguments, provide evidence to support your claims, and address potential weaknesses in your reasoning.

6. Revision and Editing: To be an influential writer, you must learn to read your work critically. Editing and revising requires evaluating your writing objectively, identifying areas that need improvement, and refining your ideas and arguments.

7. Problem Identification: In some cases, writing can help you identify problems or gaps in your thinking. As you write, you might realize that your arguments are not as strong as you initially thought or that you need more information to support your claims. This recognition of limitations is a crucial aspect of critical thinking.

Writing is a dynamic process that engages multiple facets of critical thinking. It has been a valuable tool used in education , business, and personal development for centuries.

Yet, this traditional approach of self-generated written thoughts is rapidly being supplanted by AI -generated writing tools like Chat GPT (Generative Pre-trained Transformer. With over 100 million users of Chat GPT alone, we cannot ignore its potential impact. How might the increasing reliance on AI-generated writing tools influence our critical thinking skills? The impact can vary depending on how the tools are used and the context in which they are employed.

Critical thinking involves evaluating information sources for credibility, relevance, and bias. If individuals consistently trust the information provided by chatbots without critically assessing its quality, it can hinder their development of critical thinking skills. This is especially true if they depend on the chatbot to provide answers without questioning or verifying the information. Relying solely on chatbots for answers may also reduce people's effort in problem-solving. Critical thinking often requires wrestling with complex problems, considering multiple perspectives, and generating creative solutions. If we default to chatbots for quick answers, we may miss opportunities to develop these skills.

However, it's essential to note that the impact of chatbots on critical thinking skills may not be entirely negative. These tools can also have positive effects:

1. Chatbots provide quick access to vast information, which can benefit research and problem-solving. When used as a supplement to critical thinking, they can enhance the efficiency of information retrieval.

2. Chatbots can sometimes assist in complex tasks by providing relevant data or suggestions. When individuals critically evaluate and integrate this information into their decision-making process, it can enhance their critical thinking.

3. Chatbots can be used as learning aids. They can provide explanations, examples, and guidance, which can support skill development and, when used effectively, encourage critical thinking.

In summary, the impact of chatbots on critical thinking skills depends on how we use them. The effect will be harmful if they become a crutch to avoid independent thought or analysis. However, they can be valuable resources when used as tools to facilitate and augment critical thinking and writing processes. Individuals must balance leveraging the convenience of chatbots and actively engaging in independent critical thinking and problem-solving to maintain and enhance their cognitive abilities. You can do that effectively through writing regularly.

Copyright 2023 Tara Well, PhD

Tara Well, Ph.D. , is a professor in the department of psychology at Barnard College of Columbia University.

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• What Is Critical Thinking? | Definition & Examples

What Is Critical Thinking? | Definition & Examples

Published on May 30, 2022 by Eoghan Ryan . Revised on May 31, 2023.

Critical thinking is the ability to effectively analyze information and form a judgment .

To think critically, you must be aware of your own biases and assumptions when encountering information, and apply consistent standards when evaluating sources .

Critical thinking skills help you to:

• Identify credible sources
• Evaluate and respond to arguments
• Assess alternative viewpoints
• Test hypotheses against relevant criteria

Table of contents

Why is critical thinking important, critical thinking examples, how to think critically, other interesting articles, frequently asked questions about critical thinking.

Critical thinking is important for making judgments about sources of information and forming your own arguments. It emphasizes a rational, objective, and self-aware approach that can help you to identify credible sources and strengthen your conclusions.

Critical thinking is important in all disciplines and throughout all stages of the research process . The types of evidence used in the sciences and in the humanities may differ, but critical thinking skills are relevant to both.

In academic writing , critical thinking can help you to determine whether a source:

• Is free from research bias
• Provides evidence to support its research findings
• Considers alternative viewpoints

Outside of academia, critical thinking goes hand in hand with information literacy to help you form opinions rationally and engage independently and critically with popular media.

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Critical thinking can help you to identify reliable sources of information that you can cite in your research paper . It can also guide your own research methods and inform your own arguments.

Outside of academia, critical thinking can help you to be aware of both your own and others’ biases and assumptions.

Academic examples

However, when you compare the findings of the study with other current research, you determine that the results seem improbable. You analyze the paper again, consulting the sources it cites.

You notice that the research was funded by the pharmaceutical company that created the treatment. Because of this, you view its results skeptically and determine that more independent research is necessary to confirm or refute them. Example: Poor critical thinking in an academic context You’re researching a paper on the impact wireless technology has had on developing countries that previously did not have large-scale communications infrastructure. You read an article that seems to confirm your hypothesis: the impact is mainly positive. Rather than evaluating the research methodology, you accept the findings uncritically.

Nonacademic examples

However, you decide to compare this review article with consumer reviews on a different site. You find that these reviews are not as positive. Some customers have had problems installing the alarm, and some have noted that it activates for no apparent reason.

You revisit the original review article. You notice that the words “sponsored content” appear in small print under the article title. Based on this, you conclude that the review is advertising and is therefore not an unbiased source. Example: Poor critical thinking in a nonacademic context You support a candidate in an upcoming election. You visit an online news site affiliated with their political party and read an article that criticizes their opponent. The article claims that the opponent is inexperienced in politics. You accept this without evidence, because it fits your preconceptions about the opponent.

There is no single way to think critically. How you engage with information will depend on the type of source you’re using and the information you need.

However, you can engage with sources in a systematic and critical way by asking certain questions when you encounter information. Like the CRAAP test , these questions focus on the currency , relevance , authority , accuracy , and purpose of a source of information.

When encountering information, ask:

• Who is the author? Are they an expert in their field?
• What do they say? Is their argument clear? Can you summarize it?
• When did they say this? Is the source current?
• Where is the information published? Is it an academic article? Is it peer-reviewed ?
• Why did the author publish it? What is their motivation?
• How do they make their argument? Is it backed up by evidence? Does it rely on opinion, speculation, or appeals to emotion ? Do they address alternative arguments?

Critical thinking also involves being aware of your own biases, not only those of others. When you make an argument or draw your own conclusions, you can ask similar questions about your own writing:

• Am I only considering evidence that supports my preconceptions?
• Is my argument expressed clearly and backed up with credible sources?
• Would I be convinced by this argument coming from someone else?

If you want to know more about ChatGPT, AI tools , citation , and plagiarism , make sure to check out some of our other articles with explanations and examples.

• ChatGPT vs human editor
• ChatGPT citations
• Is ChatGPT trustworthy?
• Using ChatGPT for your studies
• What is ChatGPT?
• Chicago style
• Paraphrasing

 Plagiarism

• Types of plagiarism
• Self-plagiarism
• Avoiding plagiarism
• Academic integrity
• Consequences of plagiarism
• Common knowledge

Critical thinking refers to the ability to evaluate information and to be aware of biases or assumptions, including your own.

Like information literacy , it involves evaluating arguments, identifying and solving problems in an objective and systematic way, and clearly communicating your ideas.

Critical thinking skills include the ability to:

You can assess information and arguments critically by asking certain questions about the source. You can use the CRAAP test , focusing on the currency , relevance , authority , accuracy , and purpose of a source of information.

Ask questions such as:

• Who is the author? Are they an expert?
• How do they make their argument? Is it backed up by evidence?

A credible source should pass the CRAAP test  and follow these guidelines:

• The information should be up to date and current.
• The author and publication should be a trusted authority on the subject you are researching.
• The sources the author cited should be easy to find, clear, and unbiased.
• For a web source, the URL and layout should signify that it is trustworthy.

Information literacy refers to a broad range of skills, including the ability to find, evaluate, and use sources of information effectively.

Being information literate means that you:

• Know how to find credible sources
• Use relevant sources to inform your research
• Understand what constitutes plagiarism
• Know how to cite your sources correctly

Confirmation bias is the tendency to search, interpret, and recall information in a way that aligns with our pre-existing values, opinions, or beliefs. It refers to the ability to recollect information best when it amplifies what we already believe. Relatedly, we tend to forget information that contradicts our opinions.

Although selective recall is a component of confirmation bias, it should not be confused with recall bias.

On the other hand, recall bias refers to the differences in the ability between study participants to recall past events when self-reporting is used. This difference in accuracy or completeness of recollection is not related to beliefs or opinions. Rather, recall bias relates to other factors, such as the length of the recall period, age, and the characteristics of the disease under investigation.

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Critical Thinking Assessment: 4 Ways to Test Applicants

In the current age of information overload, critical thinking (CT) is a vital skill to sift fact from fiction. Fake news, scams, and disinformation can have a negative impact on individuals as well as businesses. Ultimately, those with finer CT skills can help to lead their team with logical thinking, evidence-based motivation, and smarter decisions.

Today, most roles require critical thinking skills. And understanding how to test and evaluate critical thinking skills can not only help to differentiate candidates but may even predict job performance .

This article will cover:

What is critical thinking?

• Critical thinking vs problem-solving
• 5 critical thinking sub-skills
• The importance of assessing critical thinking skills
• 4 ways to leverage critical thinking assessments

Critical thinking is the process of analyzing and evaluating information in a logical way. And though a valuable skill since as far back as the early philosophers’ era, it is just as vital today. For candidates to succeed in the digital economy , they need modern thinking skills that help them think critically.

Whether we realize it or not, we process tons of data and information on a daily basis. Everything from social media to online news, data from apps like Strava – and that’s on top of all the key metrics in relation to our professional role.

Without a shadow of a doubt, correctly interpreting information — and recognizing disinformation — is an essential skill in today’s workplace and everyday life. And that’s also why teaching critical thinking skills in education is so important to prepare the next generation for the challenges they will face in the modern workplace.

Critical thinking isn’t about being constantly negative or critical of everything. It’s about objectivity and having an open, inquisitive mind. To think critically is to analyze issues based on hard evidence (as opposed to personal opinions, biases, etc.) in order to build a thorough understanding of what’s really going on. And from this place of thorough understanding, you can make better decisions and solve problems more effectively. Bernard Marr | Source

Today, candidates with CT skills think and reason independently, question data, and use their findings to contribute actively to their team rather than passively taking in or accepting information as fact.

Why are critical thinking skills important?

In the workplace, those with strong CT skills no longer rely on their gut or instinct for their decisions. They’re able to problem-solve more effectively by analyzing situations systematically.

With these skills, they think objectively about information and other points of view and look for evidence to support their findings rather than simply accepting opinions or conclusions as facts.

When employees can turn critical thinking into a habit, it ultimately reduces personal bias and helps them be more open to their teammates’ suggestions — improving how teams collaborate and collectively solve problems.

Critical thinking vs. Problem solving – what’s the difference?

Let’s explore the difference between these two similar concepts in more detail.

Critical thinking is about processing and analyzing information to reach an objective, evidence-based conclusion. Let’s take a look at an example of critical thinking in action:

• A member of the team suggests using a new app they’ve heard about to automate and speed up candidate screening . Some like the idea, but others in the team share reasons why they don’t support the idea. So you visit the software website and look at the key features and benefits yourself, then you might look for reviews about it and ask your HR counterparts what they think of it. The reviews look promising, and a few of your fellow practitioners say it’s worked well for them. Next, you look into the costs compared to the solution your team is already using and calculate that the return on investment (ROI) is good. You arrive at the conclusion that it’d be worth testing the platform with the free trial version and recommend this to your team.

On the other hand, problem solving can involve many of the same skills as critical thinking, such as observing and evaluating. Still, it focuses on identifying business obstacles and coming up with solutions. So, let’s return to the example of the candidate screening software and see how it might work differently in the context of problem-solving :

• For weeks, the talent acquisition team has complained about how long it takes to screen candidates manually. One of the team members decides to look for a solution to their problem. They assess the team’s current processes and resources and how to best solve the issues. In their research, they discover the new candidate screening platform and test out its functionality for a few days. They feel it would benefit the team and suggest it at the next meeting. Great problem solving, HR leader!

What are the 5 sub-skills that make up critical thinking?

Now that we’ve established what CT is, let’s break it down into the 5 core sub-skills that make up a critical thinking mindset .

• Observation : Being observant of your environment is the first step to thinking critically. Observant employees can even identify a potential problem before it becomes a problem.
• Analysis : Once you’ve observed the issue or problem, you can begin to analyze its parts. It’s about asking questions, researching, and evaluating the findings objectively. This is an essential skill, especially for someone in a management role.
• Inference : Also known as construct validity, is about drawing a conclusion from limited information. To do this effectively may require in-depth knowledge of a field. Candidates with this skill can contribute a lot of value to a startup, for instance, where initially, there may be little data available for information processing.
• Communication : This pertains to expressing ideas and your reasoning clearly and persuasively, as well as actively listening to colleagues’ suggestions or viewpoints. When all members of a team or department can communicate and consider different perspectives, it helps tasks (and, well, everything) move along swiftly and smoothly.
• Problem solving : Once you begin implementing a chosen solution, you may still encounter teething problems. At that point, problem solving skills will help you decide on the best solution and how to overcome the obstacles to bring you closer to your goal.

What is a critical thinking assessment test?

Though there are a few different ways to assess critical thinking, such as the Collegiate Learning Assessment, one of the most well-known tests is the Watson Glaser™ Critical Thinking Appraisal .

Critical thinking tests, or critical reasoning tests, are psychometric tests used in recruitment at all levels, graduate, professional and managerial, but predominantly in the legal sector. However, it is not uncommon to find companies in other sectors using critical thinking tests as part of their selection process. This is an intense test, focusing primarily on your analytical, or critical thinking, skills. Source

These tests are usually timed and typically include multiple choice items, short answers or short scenario-based questions to assess students or prospective candidates. They test candidates’ ability to interpret data without bias, find logical links between information, and separate facts from false data .

But how do these tests measure critical thinking?

In addition to educational and psychological testing, many employers today use critical thinking tests to assess a person’s ability to question information — to ask What , Why , and How of the data. A standard critical thinking test breaks down this aptitude by examining the following 5 components:

• assumption – analyzing a scenario to determine if there are any assumptions made
• deduction – the ability to choose which deductions are logical
• evaluating evidence – in support of and against something
• inference – conclusions, drawn from observed facts
• interpretation – interpreting the accuracy of a stated conclusion (based on a scenario)

Why is it important to assess critical thinking skills during the recruitment process?

Critical thinking skills may be considered a soft skill , but it’s become a prerequisite in certain industries, like software, and for many roles. Marketing managers, project managers, accountants, and healthcare professionals, for example, all require a degree of CT skills to perform their roles.

The kinds of businesses that require critical thinking include technology , engineering , healthcare , the legal sector , scientific research, and education . These industries are typically very technical and rely on data . People working in these fields research and use data to draw logical conclusions that help them work smarter and more efficiently.

In the hiring process, test takers with good critical thinking skills stand out . Why? Because they are able to demonstrate their ability to collaborate, problem-solve, and manage pressure in a rational, logical manner. As a result, they’re more likely to make the right business decisions that boost efficiency and, ultimately, a business’s bottom line.

Examples of jobs that rely on critical thinking skills

Critical thinking is not rocket science, but it is an important skill when making decisions — especially when the correct answer is not obvious. Here are a few examples of job roles that rely on critical thinking dispositions:

• computer programmers or developers : may use critical thinking and other advanced skills in a variety of ways, from debugging code to analyzing the problem, finding potential causes, and coming up with suitable solutions. They also use CT when there is no clear roadmap to rely on, such as when building a new app or feature.
• criminologists : must have critical thinking abilities to observe criminal behavior objectively and to analyze the problem in such a way that they can be confident in the conclusions they present to the authorities.
• medical professionals : need to diagnose their patients’ condition through observation, communication, analysis and solving complex problems to decide on the best treatment.
• air traffic controllers: need a super clear, calm head to deal with their high-stress job. They observe traffic, communicate with pilots, and constantly problem-solve to avoid airplane collisions.
• legal professionals : use logic and reasoning to analyze various cases – even before deciding whether they’ll take on a case – and then use their excellent communication skills to sway people over to their reasoning in a trial setting.
• project managers : have to deal with a lot of moving parts at the same time. To successfully keep projects on time and budget, they continually observe and analyze the progress of project components, communicate continually with the team and external stakeholders and work to solve any problems that crop up.

What are the risks of not testing for critical thinking?

By not evaluating critical thinking beforehand, you may end up hiring candidates with poor CT skills. Especially when hiring business leaders and for key positions, this has the potential to wreak havoc on a business. Their inaccurate assumptions are more likely to lead to bad decisions , which could cost the company money .

Weak critical thinking can result in a number of issues for your organization and justifies the expense or added effort of asking your candidate to complete critical thinking tests in the hiring process. For example, poor CT skills may result in:

• making mistakes
• not being able to take action when needed
• working off false assumptions
• unnecessary strain on work relationships

4 ways to assess critical thinking skills in candidates

Now that we’ve seen how important it is for most candidates today to have strong critical thinking skills, let’s take a look at some of the assessment instruments the talent acquisition team can use.

#1 – A homework assignment

A homework assignment is a task that assesses whether test takers have the right skills for a role. If critical thinking is essential for a particular job, you could provide candidates with a homework assignment that specifically tests their ability to:

• accurately interpret relevant evidence
• reach logical conclusions
• judge information skeptically
• communicate their own viewpoint and others’ backed by facts

Tip : use Toggl Hire’s skills screening tests to easily filter out the good candidates first and speed up your hiring process.

#2 – Behavioral and situational interview questions

Ask the candidate to provide examples of situations when they used CT for solving problems or making a decision. This can provide insight into the candidate’s ability to analyze information and make informed decisions. For example:

Critical thinking example questions:

• Tell me about a time when you had to make a really difficult decision at work.
• What would you do in a situation where your manager made a mistake in a presentation or report?
• How would you respond if a colleague shared a new idea or solution with you?
• How do you evaluate the potential outcomes of different actions or decisions?
• Can you describe a situation where you had to think on your feet and come up with a creative solution to a problem?
• How do you ensure that your decision-making is based on relevant and accurate information?

#3 – Discuss the candidate’s critical thinking skills with their references

Additionally, the hiring manager can ask the candidate’s references about how the candidate demonstrated CT skills in the past.

• Can you recall a time when (the candidate) had to convince you to choose an alternative solution to a problem?
• Tell me about a time when (the candidate) had to solve a team disagreement regarding a project.

#4 – Critical thinking tests

Ask the candidate to complete a critical thinking test and score against critical thinking rubrics. You can then share feedback on their test scores with them and explore their willingness to improve their score, if necessary. Or compare their score to other applicants, and prioritize those with higher scores if the role truly requires a critical thinker.

Create your next critical thinking assessment with Toggl Hire

Assessing critical thinking skills is becoming a key component in the hiring process, especially for roles that require a particularly advanced skillset. Critical thinking is a sign of future performance. Candidates that clearly demonstrate these skills have a lot to offer companies, from better decision-making to more productive relationships and cost savings.

If your team needs help automating the screening process, and creating custom skills tests based on specific roles, try Toggl Hire’s skills test questions engine or the Custom Test Builder to create the exact questions you want from scratch.

Juste loves investigating through writing. A copywriter by trade, she spent the last ten years in startups, telling stories and building marketing teams. She works at Toggl Hire and writes about how businesses can recruit really great people.

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How to build your critical thinking skills in 7 steps (with examples)

Critical thinking is, well, critical. By building these skills, you improve your ability to analyze information and come to the best decision possible. In this article, we cover the basics of critical thinking, as well as the seven steps you can use to implement the full critical thinking process.

Critical thinking comes from asking the right questions to come to the best conclusion possible. Strong critical thinkers analyze information from a variety of viewpoints in order to identify the best course of action.

Don’t worry if you don’t think you have strong critical thinking abilities. In this article, we’ll help you build a foundation for critical thinking so you can absorb, analyze, and make informed decisions. 

What is critical thinking? 

Critical thinking is the ability to collect and analyze information to come to a conclusion. Being able to think critically is important in virtually every industry and applicable across a wide range of positions. That’s because critical thinking isn’t subject-specific—rather, it’s your ability to parse through information, data, statistics, and other details in order to identify a satisfactory solution. 

Definitions of critical thinking

Various scholars have provided definitions of critical thinking, each emphasizing different aspects of this complex cognitive process:

Michael Scriven , an American philosopher, defines critical thinking as "the intellectually disciplined process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication as a guide to belief and action."

Robert Ennis , professor emeritus at the University of Illinois, describes critical thinking as "reasonable, reflective thinking focused on deciding what to believe or do."

Diane Halpern , a cognitive psychologist and former president of the American Psychological Association, defines it as "the use of cognitive skills or strategies that increase the probability of a desirable outcome."

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Top 8 critical thinking skills

Critical thinking is essential for success in everyday life, higher education, and professional settings. The handbook "Foundation for Critical Thinking" defines it as a process of conceptualization, analysis, synthesis, and evaluation of information.

In no particular order, here are eight key critical thinking abilities that can help you excel in any situation:

1. Analytical thinking

Analytical thinking involves evaluating data from multiple sources in order to come to the best conclusions. Analytical thinking allows people to reject cognitive biases and strive to gather and analyze intricate subject matter while solving complex problems. Analytical thinkers who thrive at critical thinking can:

Identify patterns and trends in the data

Break down complex issues into manageable components

Recognize cause-and-effect relationships

Evaluate the strength of arguments and evidence

Example: A data analyst breaks down complex sales figures to identify trends and patterns that inform the company's marketing strategy.

2. Open-mindedness

Open-mindedness is the willingness to consider new ideas, arguments, and information without prejudice. This critical thinking skill helps you analyze and process information to come to an unbiased conclusion. Part of the critical thinking process is letting your personal biases go, taking information at face value and coming to a conclusion based on multiple points of view .

Open-minded critical thinkers demonstrate:

Willingness to consider alternative viewpoints

Ability to suspend judgment until sufficient evidence is gathered

Receptiveness to constructive criticism and feedback

Flexibility in updating beliefs based on new information

Example: During a product development meeting, a team leader actively considers unconventional ideas from junior members, leading to an innovative solution.

3. Problem-solving

Effective problem solving is a cornerstone of critical thinking. It requires the ability to identify issues, generate possible solutions, evaluate alternatives, and implement the best course of action. This critical thinking skill is particularly valuable in fields like project management and entrepreneurship.

Key aspects of problem-solving include:

Clearly defining the problem

Gathering relevant information

Brainstorming potential solutions

Evaluating the pros and cons of each option

Implementing and monitoring the chosen solution

Reflecting on the outcome and adjusting as necessary

Example: A high school principal uses problem-solving skills to address declining student engagement by surveying learners, consulting with higher education experts, and implementing a new curriculum that balances academic rigor with practical, real-world applications.

4. Reasoned judgment

Reasoned judgment is a key component of higher order thinking that involves making thoughtful decisions based on logical analysis of evidence and thorough consideration of alternatives. This critical thinking skill is important in both academic and professional settings. Key aspects reasoned judgment include:

Objectively gathering and analyzing information

Evaluating the credibility and relevance of evidence

Considering multiple perspectives before drawing conclusions

Making decisions based on logical inference and sound reasoning

Example: A high school science teacher uses reasoned judgment to design an experiment, carefully observing and analyzing results before drawing conclusions about the hypothesis.

5. Reflective thinking

Reflective thinking is the process of analyzing one's own thought processes, actions, and outcomes to gain deeper understanding and improve future performance. Good critical thinking requires analyzing and synthesizing information to form a coherent understanding of a problem. It's an essential critical thinking skill for continuous learning and improvement.

Key aspects of reflective thinking include:

Critically examining one's own assumptions and cognitive biases

Considering diverse viewpoints and perspectives

Synthesizing information from various experiences and sources

Applying insights to improve future decision-making and actions

Continuously evaluating and adjusting one's thinking processes

Example: A community organizer reflects on the outcomes of a recent public event, considering what worked well and what could be improved for future initiatives.

6. Communication

Strong communication skills help critical thinkers articulate ideas clearly and persuasively. Communication in the workplace is crucial for effective teamwork, leadership, and knowledge dissemination. Key aspects of communication in critical thinking include:

Clearly expressing complex ideas

Active listening and comprehension

Adapting communication styles to different audiences

Constructing and delivering persuasive arguments

Example: A manager effectively explains a new company policy to her team, addressing their concerns and ensuring everyone understands its implications.

7. Research

Critical thinkers with strong research skills gather, evaluate, and synthesize information from various sources of information. This is particularly important in academic settings and in professional fields that require continuous learning. Effective research involves:

Identifying reliable and relevant sources of information

Evaluating the credibility and bias of sources

Synthesizing information from multiple sources

Recognizing gaps in existing knowledge

Example: A journalist verifies information from multiple credible sources before publishing an article on a controversial topic.

8. Decision-making

Effective decision making is the culmination of various critical thinking skills that allow an individual to draw logical conclusions and generalizations. It involves weighing options, considering consequences, and choosing the best course of action. Key aspects of decision-making include:

Defining clear criteria for evaluation

Gathering and analyzing relevant information

Considering short-term and long-term consequences

Managing uncertainty and risk

Balancing logic and intuition

Example: A homeowner weighs the costs, benefits, and long-term implications before deciding to invest in solar panels for their house.

7 steps to improve critical thinking

Critical thinking is a skill that you can build by following these seven steps. The seven steps to critical thinking help you ensure you’re approaching a problem from the right angle, considering every alternative, and coming to an unbiased conclusion.

First things first: When to use the 7 step critical thinking process

There’s a lot that goes into the full critical thinking process, and not every decision needs to be this thought out. Sometimes, it’s enough to put aside bias and approach a process logically. In other, more complex cases, the best way to identify the ideal outcome is to go through the entire critical thinking process. 

The seven-step critical thinking process is useful for complex decisions in areas you are less familiar with. Alternatively, the seven critical thinking steps can help you look at a problem you’re familiar with from a different angle, without any bias. 

If you need to make a less complex decision, consider another problem solving strategy instead. Decision matrices are a great way to identify the best option between different choices. Check out our article on 7 steps to creating a decision matrix .

1. Identify the problem or question

Before you put those critical thinking skills to work, you first need to identify the problem you’re solving. This step includes taking a look at the problem from a few different perspectives and asking questions like: 

What’s happening? 

Why is this happening? 

What assumptions am I making? 

At first glance, how do I think we can solve this problem? 

A big part of developing your critical thinking skills is learning how to come to unbiased conclusions. In order to do that, you first need to acknowledge the biases that you currently have. Does someone on your team think they know the answer? Are you making assumptions that aren’t necessarily true? Identifying these details helps you later on in the process. 

2. Gather relevant information

At this point, you likely have a general idea of the problem—but in order to come up with the best solution, you need to dig deeper. 

During the research process, collect information relating to the problem, including data, statistics, historical project information, team input, and more. Make sure you gather information from a variety of sources, especially if those sources go against your personal ideas about what the problem is or how to solve it.

Gathering varied information is essential for your ability to apply the critical thinking process. If you don’t get enough information, your ability to make a final decision will be skewed. Remember that critical thinking is about helping you identify the objective best conclusion. You aren’t going with your gut—you’re doing research to find the best option

3. Analyze and evaluate data

Just as it’s important to gather a variety of information, it is also important to determine how relevant the different information sources are. After all, just because there is data doesn’t mean it’s relevant. 

Once you’ve gathered all of the information, sift through the noise and identify what information is relevant and what information isn’t. Synthesizing all of this information and establishing significance helps you weigh different data sources and come to the best conclusion later on in the critical thinking process. 

To determine data relevance, ask yourself:

How reliable is this information? 

How significant is this information? 

Is this information outdated? Is it specialized in a specific field? 

4. Consider alternative points of view

One of the most useful parts of the critical thinking process is coming to a decision without bias. In order to do so, you need to take a step back from the process and challenge the assumptions you’re making. 

We all have bias—and that isn’t necessarily a bad thing. Unconscious biases (also known as cognitive biases) often serve as mental shortcuts to simplify problem solving and aid decision making. But even when biases aren’t inherently bad, you must be aware of your biases in order to put them aside when necessary. 

Before coming to a solution, ask yourself:

Am I making any assumptions about this information? 

Are there additional variables I haven’t considered? 

Have I evaluated the information from every perspective? 

Are there any viewpoints I missed?

5. Draw logical conclusions

Finally, you’re ready to come to a conclusion. To identify the best solution, draw connections between causes and effects. Use the facts you’ve gathered to evaluate the most objective conclusion. 

Keep in mind that there may be more than one solution. Often, the problems you’re facing are complex and intricate. The critical thinking process doesn’t necessarily lead to a cut-and-dry solution—instead, the process helps you understand the different variables at play so you can make an informed decision. 

6. Develop and communication solutions

Communication is a key skill for critical thinkers. It isn’t enough to think for yourself—you also need to share your conclusion with other project stakeholders. If there are multiple solutions, present them all. There may be a case where you implement one solution, then test to see if it works before implementing another solution. 

This process of communicating and sharing ideas is key in promoting critical thinking within a team or organization. By encouraging open dialogue and collaborative problem-solving, you create an environment that fosters the development of critical thinking skills in others.

7. Reflect and learn from the process

The seven-step critical thinking process yields a result—and you then need to put that solution into place. After you’ve implemented your decision, evaluate whether or not it was effective. Did it solve the initial problem? What lessons—whether positive or negative—can you learn from this experience to improve your critical thinking for next time? 

By engaging in this metacognitive reflective thinking process, you're essentially teaching critical thinking to yourself, refining your methodology with each iteration. This reflective practice is fundamental in developing a more robust and adaptable approach to problem-solving.

Depending on how your team shares information, consider documenting lessons learned in a central source of truth. That way, team members that are making similar or related decisions in the future can understand why you made the decision you made and what the outcome was.

Example of critical thinking in the workplace

Imagine you work in user experience design (UX). Your team is focused on pricing and packaging and ensuring customers have a clear understanding of the different services your company offers. Here’s how to apply the critical thinking process in the workplace in seven steps: 

Step 1: Start by identifying the problem

Your current pricing page isn’t performing as well as you want. You’ve heard from customers that your services aren’t clear, and that the page doesn’t answer the questions they have. This page is really important for your company, since it’s where your customers sign up for your service. You and your team have a few theories about why your current page isn’t performing well, but you decide to apply the critical thinking process to ensure you come to the best decision for the page. 

Gather information about how the problem started

Part of identifying the problem includes understanding how the problem started. The pricing and packaging page is important—so when your team initially designed the page, they certainly put a lot of thought into it. Before you begin researching how to improve the page, ask yourself: 

Why did you design the pricing page the way you did? 

Which stakeholders need to be involved in the decision making process? 

Where are users getting stuck on the page?

Are any features currently working?

Step 2: Then gather information and research

In addition to understanding the history of the pricing and packaging page, it’s important to understand what works well. Part of this research means taking a look at what your competitor’s pricing pages look like. 

Ask yourself: 

How have our competitors set up their pricing pages?

Are there any pricing page best practices? 

How does color, positioning, and animation impact navigation? 

Are there any standard page layouts customers expect to see? 

Step 3: Organize and analyze information

You’ve gathered all of the information you need—now you need to organize and analyze it. What trends, if any, are you noticing? Is there any particularly relevant or important information that you have to consider? 

Step 4: Consider alternative viewpoints to reduce bias

In the case of critical thinking, it’s important to address and set bias aside as much as possible. Ask yourself: 

Is there anything I’m missing? 

Have I connected with the right stakeholders? 

Are there any other viewpoints I should consider? 

Step 5: Determine the most logical solution for your team

You now have all of the information you need to design the best pricing page. Depending on the complexity of the design, you may want to design a few options to present to a small group of customers or A/B test on the live website.

Step 6: Communicate your solution to stakeholders

Critical thinking can help you in every element of your life, but in the workplace, you must also involve key project stakeholders . Stakeholders help you determine next steps, like whether you’ll A/B test the page first. Depending on the complexity of the issue, consider hosting a meeting or sharing a status report to get everyone on the same page. 

Step 7: Reflect on the results

No process is complete without evaluating the results. Once the new page has been live for some time, evaluate whether it did better than the previous page. What worked? What didn’t? This also helps you make better critical decisions later on.

Tools and techniques to improve critical thinking skills

As the importance of critical thinking continues to grow in academic and professional settings, numerous tools and resources have been developed to help individuals enhance their critical thinking skills. Here are some notable contributions from experts and institutions in the field:

Mind mapping for better analysis

Mind mapping is a visual technique that helps organize and structure information. It's particularly useful for synthesizing complex ideas and identifying connections between different concepts. The benefits of mind mapping include:

Enhancing creativity by encouraging non-linear thinking

Improving memory and retention of information

Facilitating brainstorming and idea generation

Providing a clear overview of complex topics

To create a mind map:

Start with a central idea or concept.

Branch out with related sub topics or ideas.

Use colors, symbols, and images to enhance visual appeal and memorability.

Draw connections between related ideas across different branches.

Mind mapping can be particularly effective in project planning , content creation, and studying complex subjects.

The Socratic Method for deeper understanding

The Socratic Method, named after the ancient Greek philosopher Socrates, involves asking probing questions to stimulate critical thinking and illuminate ideas. This technique is widely used in higher education to teach critical thinking. Key aspects of the Socratic Method include:

Asking open-ended questions that encourage deeper reflection

Challenging assumptions and preconceived notions

Exploring the implications and consequences of ideas

Fostering intellectual curiosity and continuous inquiry

The Socratic Method can be applied in various settings:

In education, to encourage students to think deeply about subject matter

In business, it is important to challenge team members to consider multiple points of view.

In personal development, to examine one's own beliefs and decisions

Example: A high school teacher might use the Socratic Method to guide students through a complex ethical dilemma, asking questions like "What principles are at stake here?" and "How might this decision affect different stakeholders?"

SWOT analysis for comprehensive evaluation

SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis is a strategic planning tool that can be applied to critical thinking. It helps in evaluating situations from multiple angles, promoting a more thorough understanding of complex issues. The components of SWOT analysis are:

Strengths: internal positive attributes or assets

Weaknesses: internal negative attributes or limitations

Opportunities: External factors that could be beneficial

Threats: External factors that could be harmful

To conduct a SWOT analysis:

Clearly define the subject of analysis (e.g., a project, organization, or decision).

Brainstorm and list items for each category.

Analyze the interactions between different factors.

Use the analysis to inform strategy or decision-making.

Example: A startup might use SWOT analysis to evaluate its position before seeking investment, identifying its innovative technology as a strength, limited capital as a weakness, growing market demand as an opportunity, and established competitors as a threat.

Critical thinking resources

The Foundation for Critical Thinking : Based in California, this organization offers a wide range of resources, including books, articles, and workshops on critical thinking.

The National Council for Excellence in Critical Thinking : This council provides guidelines and standards for critical thinking instruction and assessment.

University of Louisville : Their Critical Thinking Initiative offers various resources and tools for developing critical thinking skills.

The New York Times Learning Network provides lesson plans and activities to help develop critical thinking skills through current events and news analysis.

Critical thinking frameworks and tools

Paul-Elder Critical Thinking Framework : Developed by Dr. Richard Paul and Dr. Linda Elder, this framework provides a comprehensive approach to developing critical thinking skills.

Bloom's Taxonomy : While not exclusively for critical thinking, this classification system is widely used in education to promote higher-order thinking skills.

The California Critical Thinking Disposition Inventory (CCTDI) : This assessment tool measures the disposition to engage in problems and make decisions using critical thinking.

The Ennis-Weir Critical Thinking Essay Test : Developed by Robert Ennis, this test assesses a person's ability to appraise an argument and to formulate a written argument.

By incorporating these tools and techniques into regular practice, individuals can significantly enhance their critical thinking capabilities, leading to more effective problem-solving, decision-making, and overall cognitive performance.

Critically successful 

Critical thinking takes time to build, but with effort and patience you can apply an unbiased, analytical mind to any situation. Critical thinking makes up one of many soft skills that makes you an effective team member, manager, and worker. If you’re looking to hone your skills further, read our article on the 25 project management skills you need to succeed .

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6 ways to develop adaptability in the workplace and embrace change

Module 5: Thinking and Analysis

Problem-solving with critical thinking, learning outcomes.

• Describe how critical thinking skills can be used in problem-solving

Most of us face problems that we must solve every day. While some problems are more complex than others, we can apply critical thinking skills to every problem by asking questions like, what information am I missing? Why and how is it important? What are the contributing factors that lead to the problem? What resources are available to solve the problem? These questions are just the start of being able to think of innovative and effective solutions. Read through the following critical thinking, problem-solving process to identify steps you are already familiar with as well as opportunities to build a more critical approach to solving problems.

Problem-Solving Process

Step 1: define the problem.

Albert Einstein once said, “If I had an hour to solve a problem, I’d spend 55 minutes thinking about the problem and five minutes thinking about solutions.”

Often, when we first hear of or learn about a problem, we do not have all the information. If we immediately try to find a solution without having a thorough understanding of the problem, then we may only be solving a part of the problem.  This is called a “band-aid fix,” or when a symptom is addressed, but not the actual problem. While these band-aid fixes may provide temporary relief, if the actual problem is not addressed soon, then the problem will continue and likely get worse. Therefore, the first step when using critical thinking to solve problems is to identify the problem. The goal during this step is to gather enough research to determine how widespread the problem is, its nature, and its importance.

Step 2: Analyze the Causes

This step is used to uncover assumptions and underlying problems that are at the root of the problem. This step is important since you will need to ensure that whatever solution is chosen addresses the actual cause, or causes, of the problem.

Asking “why” questions to uncover root causes

A common way to uncover root causes is by asking why questions. When we are given an answer to a why question, we will often need to question that answer itself. Thus the process of asking “why” is an  iterative process —meaning that it is a process that we can repeatedly apply. When we stop asking why questions depends on what information we need and that can differ depending on what the goals are. For a better understanding, see the example below:

Problem: The lamp does not turn on.

• Why doesn’t the lamp turn on? The fuse is blown.
• Why is the fuse blown? There was overloaded circuit.
• Why was the circuit overloaded? The hair dryer was on.

If one is simply a homeowner or tenant, then it might be enough to simply know that if the hair dryer is on, the circuit will overload and turn off.  However, one can always ask further why questions, depending on what the goal is. For example, suppose someone wants to know if all hair dryers overload circuits or just this one. We might continue thus:

• Why did this hair dryer overload the circuit? Because hair dryers in general require a lot of electricity.

But now suppose we are an electrical engineer and are interested in designing a more environmentally friendly hair dryer. In that case, we might ask further:

• Why do hair dryers require so much energy?

As you can see from this example, what counts as a root cause depends on context and interests. The homeowner will not necessarily be interested in asking the further why questions whereas others might be.

Step 3: Generate Solutions

The goal of this step is to generate as many solutions as possible. In order to do so, brainstorm as many ideas as possible, no matter how outrageous or ineffective the idea might seem at the time. During your brainstorming session, it is important to generate solutions freely without editing or evaluating any of the ideas. The more solutions that you can generate, the more innovative and effective your ultimate solution might become upon later review.

You might find that setting a timer for fifteen to thirty minutes will help you to creatively push past the point when you think you are done. Another method might be to set a target for how many ideas you will generate. You might also consider using categories to trigger ideas. If you are brainstorming with a group, consider brainstorming individually for a while and then also brainstorming together as ideas can build from one idea to the next.

Step 4: Select a Solution

Once the brainstorming session is complete, then it is time to evaluate the solutions and select the more effective one.  Here you will consider how each solution will address the causes determined in step 2. It is also helpful to develop the criteria you will use when evaluating each solution, for instance, cost, time, difficulty level, resources needed, etc. Once your criteria for evaluation is established, then consider ranking each criterion by importance since some solutions might meet all criteria, but not to equally effective degrees.

In addition to evaluating by criteria, ensure that you consider possibilities and consequences of all serious contenders to address any drawbacks to a solution. Lastly, ensure that the solutions are actually feasible.

Step 6: Put Solution into Action

While many problem-solving models stop at simply selecting a solution, in order to actually solve a problem, the solution must be put into action. Here, you take responsibility to create, communicate, and execute the plan with detailed organizational logistics by addressing who will be responsible for what, when, and how.

Step 7: Evaluate progress

The final step when employing critical thinking to problem-solving is to evaluate the progress of the solution. Since critical thinking demands open-mindedness, analysis, and a willingness to change one’s mind, it is important to monitor how well the solution has actually solved the problem in order to determine if any course correction is needed.

While we solve problems every day, following the process to apply more critical thinking approaches in each step by considering what information might be missing; analyzing the problem and causes; remaining open-minded while brainstorming solutions; and providing criteria for, evaluating, and monitoring solutions can help you to become a better problem-solver and strengthen your critical thinking skills.

iterative process: one that can be repeatedly applied

• Problem solving. Authored by : Anne Fleischer. Provided by : Lumen Learning. License : CC BY: Attribution
• College Success. Authored by : Matthew Van Cleave. Provided by : Lumen Learning. License : CC BY: Attribution
• wocintech stock - 178. Authored by : WOCinTech Chat. Located at : https://flic.kr/p/FiGVWt . License : CC BY-SA: Attribution-ShareAlike
• Five whys. Provided by : Wikipedia. Located at : https://en.wikipedia.org/wiki/Five_whys . License : CC BY-SA: Attribution-ShareAlike

More From Forbes

13 Easy Steps To Improve Your Critical Thinking Skills

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With the sheer volume of information that we’re bombarded with on a daily basis – and with the pervasiveness of fake news and social media bubbles – the ability to look at evidence, evaluate the trustworthiness of a source, and think critically is becoming more important than ever. This is why, for me, critical thinking is one of the most vital skills to cultivate for future success.

Critical thinking isn’t about being constantly negative or critical of everything. It’s about objectivity and having an open, inquisitive mind. To think critically is to analyze issues based on hard evidence (as opposed to personal opinions, biases, etc.) in order to build a thorough understanding of what’s really going on. And from this place of thorough understanding, you can make better decisions and solve problems more effectively.

To put it another way, critical thinking means arriving at your own carefully considered conclusions instead of taking information at face value. Here are 13 ways you can cultivate this precious skill:

1. Always vet new information with a cautious eye. Whether it’s an article someone has shared online or data that’s related to your job, always vet the information you're presented with. Good questions to ask here include, "Is this information complete and up to date?” “What evidence is being presented to support the argument?” and “Whose voice is missing here?”

2. Look at where the information has come from. Is the source trustworthy? What is their motivation for presenting this information? For example, are they trying to sell you something or get you to take a certain action (like vote for them)?

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3. Consider more than one point of view. Everyone has their own opinions and motivations – even highly intelligent people making reasonable-sounding arguments have personal opinions and biases that shape their thinking. So, when someone presents you with information, consider whether there are other sides to the story.

4. Practice active listening. Listen carefully to what others are telling you, and try to build a clear picture of their perspective. Empathy is a really useful skill here since putting yourself in another person's shoes can help you understand where they're coming from and what they might want. Try to listen without judgment – remember, critical thinking is about keeping an open mind.

5. Gather additional information where needed. Whenever you identify gaps in the information or data, do your own research to fill those gaps. The next few steps will help you do this objectively…

6. Ask lots of open-ended questions. Curiosity is a key trait of critical thinkers, so channel your inner child and ask lots of "who," "what," and "why" questions.

7. Find your own reputable sources of information, such as established news sites, nonprofit organizations, and education institutes. Try to avoid anonymous sources or sources with an ax to grind or a product to sell. Also, be sure to check when the information was published. An older source may be unintentionally offering up wrong information just because events have moved on since it was published; corroborate the info with a more recent source.

8. Try not to get your news from social media. And if you do see something on social media that grabs your interest, check the accuracy of the story (via reputable sources of information, as above) before you share it.

9. Learn to spot fake news. It's not always easy to spot false or misleading content, but a good rule of thumb is to look at the language, emotion, and tone of the piece. Is it using emotionally charged language, for instance, and trying to get you to feel a certain way? Also, look at the sources of facts, figures, images, and quotes. A legit news story will clearly state its sources.

10. Learn to spot biased information. Like fake news, biased information may seek to appeal more to your emotions than logic and/or present a limited view of the topic. So ask yourself, “Is there more to this topic than what’s being presented here?” Do your own reading around the topic to establish the full picture.

11. Question your own biases, too. Everyone has biases, and there’s no point pretending otherwise. The trick is to think objectively about your likes and dislikes, preferences, and beliefs, and consider how these might affect your thinking.

12. Form your own opinions. Remember, critical thinking is about thinking independently. So once you’ve assessed all the information, form your own conclusions about it.

13. Continue to work on your critical thinking skills. I recommend looking at online learning platforms such as Udemy and Coursera for courses on general critical thinking skills, as well as courses on specific subjects like cognitive biases.

Read more about critical thinking and other essential skills in my new book, Future Skills: The 20 Skills & Competencies Everyone Needs To Succeed In A Digital World . Written for anyone who wants to surf the wave of digital transformation – rather than be drowned by it – the book explores why these vital future skills matter and how to develop them.

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