This is where you add the email address/es of your primary contact.
Use this in conjunction with “To” and email addresses to this field if you want someone to see the message but you don’t need a reply.
Use this in conjunction with “To” if you want to send an email to multiple people but you need to keep their email addresses confidential.
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The attachment function in your email allows you to attach supporting documents that can be downloaded or previewed within your message. Most formats are supported, and in most cases, you can include text, images, videos, audio, and GIFs. It’s worth remembering, however, that there is usually a limit to the size of the file you can send.
The subject line of your email is all-important , spelling out the intention of your email and what it contains.
They’re often forgotten but this is bad news as they not only help the recipient understand what the body of your message contains, but they also ensure your email doesn’t end up in the trash folder .
Always start your email with a greeting.
Learning how to write an email introduction and greeting is important as it allows you to be polite and let the recipient know the purpose of your message .
Formal emails, such as for a job application or sales email , require a formal greeting. When considering personal emails or those between close colleagues, it’s usually fine to use a more casual greeting. You should keep this in mind in you’re using any email templates or AI writing tools.
Naturally, the body of your message is an important element when writing an email. The ideal email body has to be focused, structured, with a clear purpose and to the point .
Remember that story telling qualities aren’t appreciated in an email and people tend to lose focus and interest if you don’t keep your email short and to the point.
Always state what your email is about early in your message, and layout your information so it is easily accessible when skim reading .
Signing off your email correctly is just as important as starting it correctly, and ensuring you use the right kind of closing for your intended recipient ensures they know the message is finished.
Tailor your closing on a per-message basis and, if you are unsure about how to sign off, always default on the side of formality.
There are many dos and don’ts when learning to write an email:
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– Keep your subject lines short and to the point so that the recipient knows what’s in your email. | —There’s a good chance your email will either be ignored or end up in the spam folder if you forget. |
– It’s important that you use the right function at the right time. | — Not checking your To, CC, and BCC fields is a recipe for disaster, and sending emails to the wrong people can have consequences in some cases. |
– Stick to the point and make sure your sentences are understandable. Use formatting options to bring clarity to your points. | — Emails should always be as concise as possible, and long-winded texts are likely to put off your recipients and ensure that your information doesn’t hit home. Once you’ve written the body of your email, read through it once again and try to redact it as much as possible. |
– Whoever you are writing to, make sure you write in a way that is suitable. Don’t be formal with family members and don’t be casual with the boss! | — Formality in writing, whether you believe in it or not, is still extremely important in professional settings. For this reason, using the same kind of tone you would in your apps can often be a bad idea. Always tailor your tone to your purpose and avoid being too casual when writing professional emails. |
– Don’t forget to check all your email functions such as email addresses and attachments. | — If you don’t proofread your emails before hitting send, then you’re opening yourself up to a whole world of trouble. Proofread the body of your email and save yourself a headache later down the line. |
When learning how to write an email, once you have added the recipients email address to the correct field, you’ll need to focus on three main areas. These are:
Here, we provide some examples of how you should approach each of these elements so that you can compose your email.
Your subject line should be concise and to the point and include any relevant information that the recipient needs in order to identify the purpose of the message. When learning how to write an email subject line, you can use the following examples to guide you:
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This is my new email address | If you want to share your new email address with your contacts. |
Request for Information | If you want to ask for information from a contact or a company. |
Just Checking In | If you haven’t been in touch someone in a while and you want to see how they are doing or get an update on a project. |
Introduction – Hi Jane, please meet John | If you want to introduce two people who haven’t met before. |
Urgent – Please Confirm Attendance by Tuesday | If you need a time-sensitive reply to a meeting or event. |
Your greeting, salutation, or introduction should be tailored to your intended recipient. In many cases, your email introduction will be familiar to you from letter writing practices.
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Hi Gemma, | Simple, friendly and to the point. Most common for emails to friends or family. |
Hi All, | Simple, friendly and to the point. Useful for group emails. |
Dear Mr. Smith, | More formal, used when you already know the person you are writing to. |
Dear Sir/Madam | Formal. Used when you don’t know the person you are writing to. |
To Whom it May Concern | Not really used in email. A little bit archaic. |
The body of your email will need to contain all the information you want to convey, without being overly long or complicated. Here are a few tips:
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Standard Text | You can usually get your most important points across using standard texts. Just remember not to go overboard. Sometimes, a second email may make more sense. |
Bullet Points | Simple and clear, bullet points can help your recipient understand things quickly. |
Bold | If you really need to emphasize something, bolding a section of text can help. |
Italics | Sometimes italics are used, although not often. For example, they can be useful for indicating titles of publications or reports. |
Color | Stay away from color. Some email apps don’t support it and if you overuse it your email may not be comprehensible. |
Signing off your email is simple, and you can choose how you do it depending on who you are writing to. Here are a few ideas:
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Love | Use this for friends or family or informal emails to people you care about. |
Thanks | Simple, friendly and easy. Use this when you know someone and you want to say thank you. |
Best Regards | Professional and simple. Use this, or similar alternatives, when you need to write a professional email. |
Best | A little less formal and useful when you send a lot of emails at work. |
Regards | Similar to the other two but maybe a little bit cold! |
Here, we look at some common examples of email writing to help you combine the elements above and rock your email technique.
When writing an email to a friend or family member, you don’t have to have as detailed of a subject line as you would for a more professional environment. Something along the lines of “Catching Up” will suffice. With your introduction, you can take a more conversational tone with them. You can use an informal introduction like “Hi Sam” when starting a conversation with them.
Since you are talking to someone close to you in a non-business setting, you can treat it as would you a text message conversation. You’ll want to use a friendly tone, but that doesn’t mean you shouldn’t be concise and clear, though. Don’t ramble as they’ll likely skim past your information if so. When closing your message, salutations like “Love”, “From”, etc. are acceptable depending on the nature of your relationship.
Example
I just wanted to check you’d received my invite for Thanksgiving? Please let me know if you’re coming so I know how much turkey to cook!
Love,
When emailing a teacher or a professor, you’ll want to use a much more clear tone than you would normally. In this setting, this person is an academic, so formality is required. Your introduction should be very formal. In our example below, we use “Dear” as the best option. When emailing a professor, be very concise and use bullet points when possible to make your point clear. When closing your email, use a formal salutation like “ Best Regards ”.
Dear Professor Smith,
Unfortunately, due to sickness, I would like to request an extension to the deadline of our current project. If possible, I would like an extension until Monday. Please let me know if this works for if you.
Kind Regards,
When sending an email for a job application, formality will be required. Your subject line should include “Application – JOB TITLE”. In your introduction, use a formal option like “Dear”. In your body, clearly state that your resume and cover letter are attached (don’t forget to attach them!).
Dear Sir/Madam,
Please find attached my introductory letter and resume in application for the position of Marketing Associate as advertised on your website. You will find all the information you need in these documents, however, if you require anything further, you can reach me on my mobile or through email.
Best Regards,
Lorraine Lister
Getting a job interview is hard enough, so do something to set yourself apart from the rest of the applicants and send a thank you letter after the interview. In the subject line, state that you are thanking the interviewer for their time and attention. In the introduction, use the opening of “Dear NAME”. In the body, thank them for their time and let them know you are available to meet again if needed. “ Kindest regards ” is a great closing to use as your salutation.
Dear Jan,
Thanks for giving me the time to speak with you and learn more about the role available. It was a pleasure to connect with you and discuss and how I might fill the position of Marketing Associate.
Please feel free to contact me if you would like any more information or if you would like to arrange another meeting to discuss how we can proceed. I look forward to hearing from you in the near future.
Kindest Regards,
Email is the communication language of business, so it’s important to know how to learn ace email skills to further your career. “Hi Team” or “Hi All” is an ideal opening when sending to a group of people, but for a single person, use “Hi NAME” . Clearly state the purpose of the email, the intended outcome (meeting scheduled, documents reviewed, etc.), and then communicate the timeline. When closing, use “ Thanks ” or “ Best Regards ” .
Hi Team,
Attached you’ll find the latest sales figures from the last quarter. If you have any comments, please get in touch with me directly.
Best,
Emma Watson
Sales Manager
ABC Company
Email is the number one method of digital communication in the world, and its simplicity and ease of use mean it’s still popular even though it’s pretty old. You can write an email for a number of reasons, including keeping in touch with friends or family, applying for jobs, communicating with colleagues, or even just requesting information.
Anyone with an email app and an email address can write an email, and it remains one of the most popular methods of communication thanks to its availability and ease of use.
Your email address will be made up of three of four components. These are: your name (or other handle), the @ sign, and the domain of your email provider. This is usually a .com or .net domain, however this will depend on your email service.
The subject line is usually found at the very top of your email, just below the To, CC , and BCC fields where you enter the email addresses of your contacts. Don’t forget to write a short and snappy subject line so your recipients know what your email is about.
Depending on the email app you use, you may find the attachment button at the top or bottom of the screen. It is usually indicated with a paperclip icon and a click will allow you to attach files from a computer or the cloud.
The send button may be at the top or bottom of the screen depending on the app you use. It may be a simple arrow icon, or it could be a button with the word “send”. Usually, one click is all it takes to send your message, so make sure you check it properly first.
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Dec 16, 2022
Learn how to write a formal email including format, structure, greetings, body, and sign-offs with the help of our formal email examples and template.
Lawrie Jones
Table of contents
Formal emails play a crucial role in communicating information clearly and without errors in our business, professional and personal lives.
So, whether you're enquiring about an opportunity, inviting someone to an event, or resigning from a job, knowing how to write a formal email is an essential skill you need to know.
In this guide on how to write a formal email, we break down the process into simple steps. Then, we describe the ideal formal email format and provide a selection of formal email examples that you can use as the basis for your correspondence.
Writing formal emails has never been faster or easier, just use Flowrite. Our smart email templates that write your email for you, like this:
A formal email is an email that you send to a person (or group of people) that you don't know or an important email that you are sending to a person in a position of authority – your boss, for example.
Emailing or messaging a close colleague or a friend can be done in a more informal way ( here are some informal sample emails ).
Writing a formal email is similar to writing a formal letter, with the same structure, salutations, and sign-off. They're free from spelling and grammatical errors, planned and written with a clear purpose.
Formal emails are polite, professional, and get straight to the point. They're 100% focused on an outcome, leaving no room for mistakes or misunderstandings.
You may be asking why, in a digital world, we still need formal emails?
Many organizations and individuals have indeed shifted to communicating less formally. However, US researchers found this can cause problems in the workplace, contributing to what they describe as a growing risk of "incivility".
Organizations where individuals communicate formally, politely, and with respect are less likely to experience conflict, they say.
Formal emails have some influential friends. The Plain English Campaign has been calling for clarity in communication since 1979. "Remember that people are unlikely to be offended if you are too formal, but some may think you are being rude if you are too informal," they advise.
The solution? "Always think about the reader."
We agree. If you know the person you are writing to, then you have the freedom to write more informally. If you don't know the person or the message you are sending is important, be formal.
We've written before about the importance of professional communication. To learn more, check out our guide on how to write a professional email .
"People tend to believe that they can communicate over email more effectively than they actually can," researchers at the American Psychological Association found. In a 2005 study, they performed a series of experiments and concluded that it's hard to convey emotion and tone over email.
The reason? Because of our own "egocentrism," we're unable to detach ourselves from our perspective and see someone else's.
Put simply, it's easy for misunderstandings to occur if we're too friendly or informal in our emails. The tone of voice may not be suitable for communicating vital information, too.
Formal emails remove the potential for misunderstanding and misrepresentation. It's all about observing the correct business email etiquette .
A formal email has a clear purpose and treats the reader with respect. It's written in a standard way that travels across borders and cultures.
Writing formal emails can benefit anyone in business, including leaders, says the influential Forbes columnist Benjamin Laker . Emails should be respectful of emotions and delivered with empathy. Most importantly, your email says a lot about your "personal brand". How do you want to be perceived?
A well-written formal email is polite and professional, two powerful brand attributes that will improve your brand and increase business success.
Creating great formal emails is very simple. There are just five parts to the perfect formal business email format:
Each piece of correspondence follows the same formal email structure , which means that once you've mastered it, you'll never need to change.
In business, time is money, so be brief.
Your subject line should be short and easy to understand. Tell your reader precisely what's in the message. The ideal formal email subject line is a few words: "Leave Request", "Meeting Request", or "Customer Complaint", for example.
Formal email subject lines shouldn't attempt to be overly friendly or funny either.
The formal way to start an email is to use 'Dear'.
It may seem old-fashioned or strange if you know the person, but it's about following some set rules that we've used for generations to communicate formally. Dear is a formal email salutation that continues to be used to this day.
If you know the person's gender, you can use what's called an honorific – Mr, Mrs, etc. – but we'd suggest simply using the full name if you have it. This advice may seem to contradict some of the older guides on formal writing, but it reflects broader changes in society.
If you want to know how not to open a formal email, avoid "Dear Sir/Madam" or stuffy-sounding collective terms such as "To whom it may concern".
Suppose you're worried about how to write a formal email without knowing the name. In that case, you can use "Dear Sir/Madam" as a suitable substitute. This approach is practical, too, if you don't know how to address a formal email to a company.
When deciding how to start a formal email to multiple recipients, you have several options (in case you need it, here's our guide to remind you about how to use CC and BCC ). For example, you can address the team ("Dear team"), collective ("Dear all", "Dear Colleagues"), or for events ("Greetings").
You can check out our guide on how to start an email .
There is no standard formal email opening. Instead, you'll have to decide what's appropriate for the communication and the context.
If you don't know the person (or organization) you are writing to, it's polite to introduce yourself. However, if you know the person, you don't need to do this and can jump straight into the meat of your message.
We provide examples of several formal email opening sentences below. If you need some more email intro inspiration, read our article on best email opening lines .
We would advise against using empty phrases such as "I hope you are doing well" in a formal email. Such phrases are clichés that add nothing to a message, and you should avoid them.
So, you've engaged the recipient and introduced yourself (if required), now it's time to get to the point.
We provide some examples below, but formal email communication should follow the Pyramid Principle. Developed by a leading executive at McKinsey, the Pyramid Principle states that you should start with the answer first and structure the information underneath it to support your argument.
In a formal email, the recipient will want to know what the message is about and why they should care about it. So, tell them!
You can see some examples below of how we address several examples. We also illustrate how to end a formal email, including common formal email closing sentences.
A formal email ending uses a specific ending (or a valediction to give it its formal name). Readers will be familiar with (and expect) formal ways to end an email.
In most cases, you'll use the formal email ending "Yours sincerely" if you know the name of the person you are writing to.
If you don't (or are writing to a group of people, for example), you'd typically end a formal email with "Yours faithfully".
However, there are changes in how to end an email formally. Examples of acceptable formal endings include "Sincerely", "Regards", and "With best wishes".
The best way to end a formal email depends on the individual, the context, and what you're communicating. In most cases, we'd suggest sticking with either "Yours sincerely", or "yours faithfully".
Are you struggling to find a fitting ending? See our in-depth guide on how to end an email .
To illustrate the points above, we've created a selection of formal email writing examples for situations you may encounter.
While it can be helpful to see an example of a formal email, we don't recommend that you cut and paste these and use them yourself. You should tailor every formal email to your specific circumstances. Instead, use these as an essential guide to increasing understanding before creating your own – or using Flowrite to write your emails for you.
There are several reasons you may want to introduce yourself formally . For example, you may inquire about a job vacancy, research opportunity or reach out to someone you want to ask for some advice. If you're struggling with how to introduce yourself via email formally, this one's for you.
Check out our formal introduction email sample below for an example.
After excellent service or support, it's polite to show your appreciation, but just how to thank in an email formal ?
In this formal thank you email sample, we demonstrate how to construct a personal and positive reply that can be shared within an organization and externally with other clients or customers.
When resigning from a job, it's vital that you send a formal resignation email . The resignation not only notifies your employer that you are leaving but also acts as proof of your resignation date.
A formal email resignation can be short – in some cases, just one line. However, as you'll see in this formal resignation email sample, we've taken the time to show our appreciation to our employer.
Here's a formal invitation email sample sent to a group of colleagues. Every formal invitation email should include a clear subject line, all details about the event (including date, time, and location), and how people can RSVP.
Here's a formal invitation email for an evening event at business.
If you have received poor service or are disappointed with a product, a formal complaint email can raise awareness of your issues. In formal emails, it's important to state facts but to avoid becoming overly emotional.
Here's an example of a formal complaint email.
Composing a formal apology email can be challenging, but admitting a mistake has been made is crucial at limiting damage and restoring a relationship.
Here's a straight-to-the-point formal apology email sample from a company to deal with a customer who has made a complaint .
If you're reading this, chances are you're a human, but if you're like us, that might mean your memory is that of a goldfish. We all forget things and sometimes all we need is a little nudge to remind us of something important.
Sending a formal reminder email is one of the most common emails you will send as a professional. So here's a formal email example to remind your manager about a vacation request before you take off on holiday:
Most of us ask for favors or request something on a daily basis . Here's a formal email example of how to so just that:
Writing formal emails is simple if you follow our process. The formal email templates included in this blog post should provide a guide but should always be adapted and updated to reflect your specific circumstances.
However, there's an even easier way. Flowrite is an AI writing tool that turns short instructions into ready-to-send emails and message.
If you're still struggling to find the right words for writing formal email, Flowrite can help you get started and offer some inspiration – or even write the whole email for you with click of a button. As you can see from the example below:
Do you still wonder how to send a formal email? We hope not. The next time you are writing a formal email just keep these examples in mind and you can communicate with confidence.
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How to write an email in 5 steps, email writing tips, mail examples, how prowritingaid can help you with writing an email.
Writing emails is a vital skill, as emailing makes up one of the biggest methods of personal and business communication. Whether you’re writing for business, to friends and family, or to a hiring manager, you’ll need to know how to write a good email.
There are several key elements to writing any email, including the email address, subject line, greeting, body of the email, and the signature. Once you understand each of the email elements and how to write them, you’ll be able to write emails to communicate effectively with others.
In this article, we’ll explore how to write an email in five steps, and we’ll provide you with some tips and examples to help with your email writing.
If you’ve not written emails before and you’ve been asked to send one, it’s hard to know where to start. There are some things to consider before you send your email, such as who you’re sending it to and what you’re emailing them about.
Luckily, email writing is simple when you follow the five steps we’ve provided below.
Email addresses are one of the most important parts of emailing, as it tells the email provider where to send your email, just like writing an address on an envelope when you’re sending a letter in the mail.
When entering someone’s email address, remember to check the spelling before you send any emails because you don’t want to send emails to the wrong person or have it bounce back as undeliverable.
Some people add numbers and punctuation to their email address to make it more unique. Other times, they add numbers and punctuation if their chosen simple email address is unavailable.
Once you know you’ve got the right email address, you can write it in the “To” field in your email. If you want to email anyone else about the same thing, you can add their email address to the same field, but you’ll need to leave a space or a comma between each one, depending on your email provider.
If you want to address your email to more than one person, but you only need a response from one person, type the main recipient’s email address in the “To” field, and type everyone else’s addresses in the “CC” field. CC stands for carbon copy, so it means you’re sending a copy of the email to others to make them aware of something, but they don’t need to reply.
When you receive an email in your inbox, the first thing you probably look at is the subject line, which is why it’s so important to ensure your subject line is clear and grabs your recipient’s attention.
Your email subject line should give the recipient an idea of why you’re emailing them in the most succinct way possible. Subject lines are brief, so don’t write an entire sentence. Try to pinpoint the most important detail from your email, and use that to create your subject line.
If you’re emailing a business, they might give you a reference number or phrase so their email system sends your email to the correct place. For example, if you’re writing to a company about an order you’ve placed, you can include your order number in the subject line so the recipient knows exactly which order you’re emailing about.
A good subject line can help you get a better response because the person opening your email knows what to expect, what the email is about, and could already know how to respond to you.
Emails are simple ways to communicate, so your structure should get across the information you need to say in a clear, cohesive way. You can structure your email like writing the body of a letter.
Start with an email greeting, such as “Hi,” “Dear [name],” or “Hello [name].” The greeting you pick can be based on the formality of your relationship with the recipient and what you’re emailing them about. For example, if you’re writing from a business to a customer, use a formal greeting to sound professional.
If you’re writing to someone first and you’ve not emailed them before, or it’s been a long time since you last emailed them, you can use your opening line to say you hope they are well. Alternatively, your opening line can get straight to the point of your email and let them know why you’re writing to them.
Write a separate paragraph for each point in your email, starting with the main reason for emailing, and follow with any additional pieces of information and action steps. Make sure each paragraph is complete before moving on to the next point.
Emails don’t need to be long, so don’t add unnecessary information just to bulk out your email. Most people skim emails, so try to keep it short, and use keywords to draw attention to specific details you want your recipient to focus on.
Finish your email with an action phrase that prompts your recipient to do something, even if it’s having a nice day. An action phrase is perfect for marketing emails , as it reminds your customers to buy your product. If you’re writing to a hiring manager, your action phrase can prompt them to respond to your application.
Your email sign-off, or signature, is how you end your email before you send it. There are several options you can use to sign off your email. Similar to picking a greeting, pick a sign-off that reflects the formality and tone of the rest of your email.
Here’s a list of ways to sign off a professional email:
Best wishes
Kind regards
Yours faithfully
Yours sincerely
Thank you for your time
Many thanks
Warmest regards
Here’s a list of ways to sign off an informal email:
[Your name]
All the best
Take it easy
If you are emailing from a business and you want to appear professional in all your emails, but you don’t want to type out your sign-off every single time, you can create an automatic email signature. Most email providers will allow you to create and save a prewritten signature with an option for it to be added to all new emails and replies.
You can add your sign-off phrase to your signature, or you can simply add your name. If you’re writing from a business, you can also add details such as your job title, the company logo, and any other company information you think is important. Using an automatic signature will save you a lot of time as you’re writing each email.
Email etiquette is how you conduct yourself in your emails, which affects how your recipient interprets your email. While you don’t have to use email etiquette for your personal, informal emails, it’s important to follow professional etiquette for business emails .
When writing professional emails, your email etiquette could be very formal and efficient, upholding the standards set by the company you work for. The standards may include avoiding slang terms, always using active voice rather than passive, and avoiding ending sentences with prepositions.
If you have a style guide your company follows when writing emails, you can use a grammar checker, like ProWritingAid, to ensure you adhere to it. The tool is also helpful to ensure you do not make any general grammatical errors in your emails, which might embarrass you and the company.
When applying for jobs, standard email etiquette is to be respectful and professional with a positive tone and optimistic voice. You don’t want to come across as pushy or too forward in your email, but you want to show how eager you are to apply and for the company to accept you for the position.
Email writing can be very simple, and you’ll get better at it the more you do it. Before you get started, we have some more tips to ensure you know exactly what you’re doing when you need to write an email to someone.
Remember to consider the tone of your email and how your recipient will interpret it. Your tone should reflect the information you are sharing with the recipient. For example, you can use a light, friendly tone to give someone good news, and a formal, respectful tone to give someone bad news.
Emails aren’t always the best way to communicate with someone, so it’s best to email only if you think it isn’t worth calling or sending a letter instead.
Emails are a great way to save time instead of having a meeting about something. Try to summarize everything you would have said in a meeting, and send it to all who need the update.
Use a professional email address that’s also easy to remember if you use it for business or job applications. An embarrassing email address might make a hiring manager question whether you would be professional in the position you’re applying for.
If you’re attaching files to your email, remember to check your attachment before you send it. Some email systems have automatic prompts to check you’ve attached your file if you use certain phrases. It’s best not to rely on your email system flagging a missing attachment though, as you don’t want to risk the embarrassment.
Most email systems have an “undo send” button, which is your friend if you notice you’ve made a mistake. Pressing “undo send” will catch the email before the system sends it so you can make your changes before clicking send again. You usually only have a few seconds to click “undo send,” so remember to be quick if you need to click on it.
It’s common to accidentally send a half-written email, so don’t worry about it if that happens. Just quickly send a follow-up email to explain what happened, apologize, and finish what you were saying.
Here are two examples of emails to inspire your own email writing.
Formal email:
Dear Mr. Jones,
I hope this email finds you well.
I am reaching out to you because I would like to arrange a meeting to discuss our quarterly figures and the potential for growth in the sales of your products.
My team has identified some key actions that we feel will cause some significant improvement in sales.
Please let me know when you are available to meet.
Best wishes,
Informal email to a friend:
Just wanna check you have the files from that photoshoot we did last weekend. Could you send them over to me when you get a minute?
Easily improve your emails, reports, content, cover letters, and more.
A well-written email can ensure your recipient stays focused on what you’re saying and follows through with any actions you’ve requested they take. You can check your email for grammatical errors and readability issues by using ProWritingAid to ensure you don’t send a poorly written email.
You can use one of the ProWritingAid browser extensions to edit your emails, as the extensions integrate with most email websites. If you use any email apps, such as Outlook, to write your emails, you can try ProWritingAid Everywhere to see Realtime improvement suggestions as you’re writing.
When using the Realtime checker in ProWritingAid, you can select “Email (General)” or “Email (Sales)” from the document type drop-down menu in the sidebar. Selecting the right document type will mean your goals and suggestions will apply to email writing.
There are some specific goals for email writing to pay attention to, such as positivity, business jargon, style guide compliance, and spam phrases. Monitor the scores you’re achieving for email-specific goals to ensure your email sounds professional and understandable.
Once you’ve mastered the art of email writing, you’ll be able to communicate confidently with people via email in both professional and personal contexts.
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What this handout is about.
This handout is intended to help students, faculty, and University professionals learn to use email more effectively. It can help you determine whether email is the best mode of communication in a particular situation and write messages that successfully convey your meaning to your intended audience.
Although email is a valuable tool, it creates some challenges for writers. Miscommunication can easily occur when people have different expectations about the messages that they send and receive. Email is used for many different purposes, including contacting friends, communicating with professors and supervisors, requesting information, and applying for jobs, internships, and scholarships. Depending on your purposes, the messages you send will differ in their formality, intended audience, and desired outcomes.
So—how do you know when sending an email is the most effective way of accomplishing your communication goals? When is a brief message OK, and when it is more appropriate to send a longer, more professional-sounding email? How should you decide what style of writing is appropriate for each task? Keep reading for answers to these questions!
Email is a good way to get your message across when:
Email is not an effective means of communication when:
People have different opinions what email should look like, so it is always helpful to be aware of the expectations of your audience . For example, some people regard email as a rapid and informal form of communication—a way to say “hello” or to ask a quick question. However, others view email as simply a more convenient way to transmit a formal letter. Such people may consider an informal email rude or unprofessional.
A message like this one might be OK to send your friend, but not to your professor:
Do you know what the assignment is about? Can U help me?
Although it may be obvious to you that you wouldn’t send such an email to your professor, let’s carefully examine what assumptions this message makes about the reader and their expectations. The tone of this message is very casual; it assumes that the reader knows who the sender is and has a close personal relationship with the sender. Because it contains an ambiguous reference to “the assignment,” this message also assumes that the reader is familiar with the subject matter at hand (for instance, it assumes the reader will know which course and which particular assignment the sender is referring to). The writer also makes an implicit assumption about the reader’s comfort with the language that is often used when sending an instant message or text message. The “U” might be taken by some readers as a sign that the writer is too lazy to type out the word “you.”
Making assumptions about your audience’s expectations increases the risk that your message or its tone will be misinterpreted. To ensure that your message has its intended effect, use the following questions to help you think about your audience and their needs:
Subject lines.
Email subject lines are like newspaper headlines. They should convey the main point of your message or the idea that you want the reader to take away. Therefore, be as specific as possible. One-word subjects such as “Hi,” “Question,” or “FYI” are not informative and don’t give the reader an idea of how important your message is. If your message is time sensitive, you might want to include a date in your subject line, like “Meeting on Thurs, Dec 2”. Think about the subject lines on the email messages you receive. Which ones do you think are most effective? Why?
Use some kind of greeting and some kind of sign-off. Don’t just start with your text, and don’t just stop at the end without a polite signature. If you don’t know the person well, you may be confused about how to address them (“What do I call my TA/professor?”) or how to sign off (Best? Sincerely?). Nonetheless, it is always better to make some kind of effort. When in doubt, address someone more formally to avoid offending them. Some common ways to address your reader are:
If you don’t know the name of the person you are addressing, or if the email addresses a diverse group, try something generic, yet polite:
Your closing is extremely important because it lets the reader know who is contacting them. Always sign off with your name at the end of your message. If you don’t know the reader well, you might also consider including your title and the organization you belong to; for example:
Mary Watkins Senior Research Associate Bain and Company
Joseph Smith UNC-CH, Class of 2009
For your closing, something brief but friendly, or perhaps just your name, will do for most correspondence:
For a very formal message, such as a job application, use the kind of closing that you might see in a business letter:
Copying individuals on an email is a good way to send your message to the main recipient while also sending someone else a copy at the same time. This can be useful if you want to convey the same exact message to more than one person. In professional settings, copying someone else on an email can help get things done, especially if the person receiving the copy is in a supervisory role. For example, copying your boss on an email to a non-responsive co-worker might prompt the co-worker to respond. Be aware, however, that when you send a message to more than one address using the Cc: field, both the original recipient and all the recipients of the carbon copies can see all the addresses in the To: and Cc: fields. Each person who receives the message will be able to see the addresses of everyone else who received it.
Blind copying emails to a group of people can be useful when you don’t want everyone on the list to have each other’s addresses. The only recipient address that will be visible to all recipients is the one in the To: field. If you don’t want any of the recipients to see the email addresses in the list, you can put your own address in the To: field and use Bcc: exclusively to address your message to others. However, do not assume that blind copying will always keep recipients from knowing who else was copied—someone who is blind copied may hit “reply all” and send a reply to everyone, revealing that they were included in the original message.
Think about your message before you write it. Don’t send email in haste. First, decide on the purpose of your message and what outcome you expect from your communication. Then think about your message’s audience and what they may need in order for your message to have the intended result. You will also improve the clarity of your message if you organize your thoughts before you start writing. Jot down some notes about what information you need to convey, what questions you have, etc., then organize your thoughts in a logical sequence. You can try brainstorming techniques like mapping, listing, or outlining to help you organize your thoughts.
Reflect on the tone of your message. When you are communicating via email, your words are not supported by gestures, voice inflections, or other cues, so it may be easier for someone to misread your tone. For example, sarcasm and jokes are often misinterpreted and may offend your audience. Similarly, be careful about how you address your reader. For instance, beginning an email to your professor or TA with “Hey!” might be perceived as being rude or presumptuous (as in “Hey you!”). If you’re unsure about how your message might be received, you might try reading it out loud to a friend to test its tone.
Strive for clarity and brevity in your writing. Have you ever sent an email that caused confusion and took at least one more communication to straighten out? Miscommunication can occur if a message is unclear, disorganized, or just too long and complex for readers to easily follow. Here are some steps you can take to ensure that your message is understood:
Format your message so that it is easy to read. Use white space to visually separate paragraphs into distinct blocks of text. Bullet important details so that they are easy to pick out. Use bold face type or capital letters to highlight critical information, such as due dates. (But do not type your entire message in capital letters or boldface—your reader may perceive this as “shouting” and won’t be able to tell which parts of the message are especially important.)
Proofread . Re-read messages before you send them. Check your grammar, spelling, capitalization, and punctuation. If your email program supports it, use spelling and grammar checking tools. Try reading your message out loud to help you catch any mistakes or awkward phrasing that you might otherwise miss.
Use what you’ve just learned to explain why Student 2’s email to Professor Jones is more effective than the email written by Student 1. How does the tone of the messages differ? What makes Student 2’s email look and sound more appropriate? What are the elements that contribute its clarity? If you were Professor Jones and you received both messages, how would you respond to each one?
hey, i need help on my paper can i come by your office tomorrow
Hi Dr. Jones,
I am in your ENGL 101 class on Thursdays, and I have a question about the paper that is due next Tuesday. I’m not sure that I understand what is meant by the following sentence in the prompt:
“Write a 10 page paper arguing for or against requiring ENGL 101 for all UNC freshmen and provide adequate support for your point of view.”
I am not sure what would count as “adequate” support. Would using 3 sources be OK?
Can I come by your office tomorrow at 2:00 pm to talk to you about my question? Please let me know if that fits your schedule. If not, I could also come by on Friday after 1:00.
Here are two versions of an email from a supervisor, Jane Doe, to a group of her employees. Which version do you think is most effective? Why?
Subject: tomorrow As you know, tomorrow afternoon we’ll be meeting to discuss the status of all of our current projects. Donuts will be provided. Be sure to arrive on time and bring along the materials you have been working on this week—bring enough copies for everyone. Some of these material might include your calendars, reports, and any important emails you have sent. Also, I wanted to remind you that your parking permit requests are due later this week; you should turn those in to Ms. Jones, and if she is not at her desk when you stop by, you can email them to her.
Subject: materials for Wed. staff meeting
Hi, everyone—
For tomorrow’s 3 p.m. staff meeting in the conference room, please bring 15 copies of the following materials:
See you tomorrow—
We consulted these works while writing this handout. This is not a comprehensive list of resources on the handout’s topic, and we encourage you to do your own research to find additional publications. Please do not use this list as a model for the format of your own reference list, as it may not match the citation style you are using. For guidance on formatting citations, please see the UNC Libraries citation tutorial . We revise these tips periodically and welcome feedback.
Lamb, Sandra E. 2006. How to Write It: A Complete Guide to Everything You’ll Ever Write , 2nd ed. Berkeley: Ten Speed Press.
Terminello, Verna, and Marcia G Reed. 2002. E-Mail: Communicate Effectively . New Jersey: Prentice Hall.
You may reproduce it for non-commercial use if you use the entire handout and attribute the source: The Writing Center, University of North Carolina at Chapel Hill
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Published on February 9, 2015 by Shane Bryson . Revised on July 23, 2023 by Shona McCombes.
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Other interesting articles, frequently asked questions about writing an essay, an appeal to the senses: the development of the braille system in nineteenth-century france.
The invention of Braille was a major turning point in the history of disability. The writing system of raised dots used by visually impaired people was developed by Louis Braille in nineteenth-century France. In a society that did not value disabled people in general, blindness was particularly stigmatized, and lack of access to reading and writing was a significant barrier to social participation. The idea of tactile reading was not entirely new, but existing methods based on sighted systems were difficult to learn and use. As the first writing system designed for blind people’s needs, Braille was a groundbreaking new accessibility tool. It not only provided practical benefits, but also helped change the cultural status of blindness. This essay begins by discussing the situation of blind people in nineteenth-century Europe. It then describes the invention of Braille and the gradual process of its acceptance within blind education. Subsequently, it explores the wide-ranging effects of this invention on blind people’s social and cultural lives.
Lack of access to reading and writing put blind people at a serious disadvantage in nineteenth-century society. Text was one of the primary methods through which people engaged with culture, communicated with others, and accessed information; without a well-developed reading system that did not rely on sight, blind people were excluded from social participation (Weygand, 2009). While disabled people in general suffered from discrimination, blindness was widely viewed as the worst disability, and it was commonly believed that blind people were incapable of pursuing a profession or improving themselves through culture (Weygand, 2009). This demonstrates the importance of reading and writing to social status at the time: without access to text, it was considered impossible to fully participate in society. Blind people were excluded from the sighted world, but also entirely dependent on sighted people for information and education.
In France, debates about how to deal with disability led to the adoption of different strategies over time. While people with temporary difficulties were able to access public welfare, the most common response to people with long-term disabilities, such as hearing or vision loss, was to group them together in institutions (Tombs, 1996). At first, a joint institute for the blind and deaf was created, and although the partnership was motivated more by financial considerations than by the well-being of the residents, the institute aimed to help people develop skills valuable to society (Weygand, 2009). Eventually blind institutions were separated from deaf institutions, and the focus shifted towards education of the blind, as was the case for the Royal Institute for Blind Youth, which Louis Braille attended (Jimenez et al, 2009). The growing acknowledgement of the uniqueness of different disabilities led to more targeted education strategies, fostering an environment in which the benefits of a specifically blind education could be more widely recognized.
Several different systems of tactile reading can be seen as forerunners to the method Louis Braille developed, but these systems were all developed based on the sighted system. The Royal Institute for Blind Youth in Paris taught the students to read embossed roman letters, a method created by the school’s founder, Valentin Hauy (Jimenez et al., 2009). Reading this way proved to be a rather arduous task, as the letters were difficult to distinguish by touch. The embossed letter method was based on the reading system of sighted people, with minimal adaptation for those with vision loss. As a result, this method did not gain significant success among blind students.
Louis Braille was bound to be influenced by his school’s founder, but the most influential pre-Braille tactile reading system was Charles Barbier’s night writing. A soldier in Napoleon’s army, Barbier developed a system in 1819 that used 12 dots with a five line musical staff (Kersten, 1997). His intention was to develop a system that would allow the military to communicate at night without the need for light (Herron, 2009). The code developed by Barbier was phonetic (Jimenez et al., 2009); in other words, the code was designed for sighted people and was based on the sounds of words, not on an actual alphabet. Barbier discovered that variants of raised dots within a square were the easiest method of reading by touch (Jimenez et al., 2009). This system proved effective for the transmission of short messages between military personnel, but the symbols were too large for the fingertip, greatly reducing the speed at which a message could be read (Herron, 2009). For this reason, it was unsuitable for daily use and was not widely adopted in the blind community.
Nevertheless, Barbier’s military dot system was more efficient than Hauy’s embossed letters, and it provided the framework within which Louis Braille developed his method. Barbier’s system, with its dashes and dots, could form over 4000 combinations (Jimenez et al., 2009). Compared to the 26 letters of the Latin alphabet, this was an absurdly high number. Braille kept the raised dot form, but developed a more manageable system that would reflect the sighted alphabet. He replaced Barbier’s dashes and dots with just six dots in a rectangular configuration (Jimenez et al., 2009). The result was that the blind population in France had a tactile reading system using dots (like Barbier’s) that was based on the structure of the sighted alphabet (like Hauy’s); crucially, this system was the first developed specifically for the purposes of the blind.
While the Braille system gained immediate popularity with the blind students at the Institute in Paris, it had to gain acceptance among the sighted before its adoption throughout France. This support was necessary because sighted teachers and leaders had ultimate control over the propagation of Braille resources. Many of the teachers at the Royal Institute for Blind Youth resisted learning Braille’s system because they found the tactile method of reading difficult to learn (Bullock & Galst, 2009). This resistance was symptomatic of the prevalent attitude that the blind population had to adapt to the sighted world rather than develop their own tools and methods. Over time, however, with the increasing impetus to make social contribution possible for all, teachers began to appreciate the usefulness of Braille’s system (Bullock & Galst, 2009), realizing that access to reading could help improve the productivity and integration of people with vision loss. It took approximately 30 years, but the French government eventually approved the Braille system, and it was established throughout the country (Bullock & Galst, 2009).
Although Blind people remained marginalized throughout the nineteenth century, the Braille system granted them growing opportunities for social participation. Most obviously, Braille allowed people with vision loss to read the same alphabet used by sighted people (Bullock & Galst, 2009), allowing them to participate in certain cultural experiences previously unavailable to them. Written works, such as books and poetry, had previously been inaccessible to the blind population without the aid of a reader, limiting their autonomy. As books began to be distributed in Braille, this barrier was reduced, enabling people with vision loss to access information autonomously. The closing of the gap between the abilities of blind and the sighted contributed to a gradual shift in blind people’s status, lessening the cultural perception of the blind as essentially different and facilitating greater social integration.
The Braille system also had important cultural effects beyond the sphere of written culture. Its invention later led to the development of a music notation system for the blind, although Louis Braille did not develop this system himself (Jimenez, et al., 2009). This development helped remove a cultural obstacle that had been introduced by the popularization of written musical notation in the early 1500s. While music had previously been an arena in which the blind could participate on equal footing, the transition from memory-based performance to notation-based performance meant that blind musicians were no longer able to compete with sighted musicians (Kersten, 1997). As a result, a tactile musical notation system became necessary for professional equality between blind and sighted musicians (Kersten, 1997).
Braille paved the way for dramatic cultural changes in the way blind people were treated and the opportunities available to them. Louis Braille’s innovation was to reimagine existing reading systems from a blind perspective, and the success of this invention required sighted teachers to adapt to their students’ reality instead of the other way around. In this sense, Braille helped drive broader social changes in the status of blindness. New accessibility tools provide practical advantages to those who need them, but they can also change the perspectives and attitudes of those who do not.
Bullock, J. D., & Galst, J. M. (2009). The Story of Louis Braille. Archives of Ophthalmology , 127(11), 1532. https://doi.org/10.1001/archophthalmol.2009.286.
Herron, M. (2009, May 6). Blind visionary. Retrieved from https://eandt.theiet.org/content/articles/2009/05/blind-visionary/.
Jiménez, J., Olea, J., Torres, J., Alonso, I., Harder, D., & Fischer, K. (2009). Biography of Louis Braille and Invention of the Braille Alphabet. Survey of Ophthalmology , 54(1), 142–149. https://doi.org/10.1016/j.survophthal.2008.10.006.
Kersten, F.G. (1997). The history and development of Braille music methodology. The Bulletin of Historical Research in Music Education , 18(2). Retrieved from https://www.jstor.org/stable/40214926.
Mellor, C.M. (2006). Louis Braille: A touch of genius . Boston: National Braille Press.
Tombs, R. (1996). France: 1814-1914 . London: Pearson Education Ltd.
Weygand, Z. (2009). The blind in French society from the Middle Ages to the century of Louis Braille . Stanford: Stanford University Press.
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An essay is a focused piece of writing that explains, argues, describes, or narrates.
In high school, you may have to write many different types of essays to develop your writing skills.
Academic essays at college level are usually argumentative : you develop a clear thesis about your topic and make a case for your position using evidence, analysis and interpretation.
The structure of an essay is divided into an introduction that presents your topic and thesis statement , a body containing your in-depth analysis and arguments, and a conclusion wrapping up your ideas.
The structure of the body is flexible, but you should always spend some time thinking about how you can organize your essay to best serve your ideas.
Your essay introduction should include three main things, in this order:
The length of each part depends on the length and complexity of your essay .
A thesis statement is a sentence that sums up the central point of your paper or essay . Everything else you write should relate to this key idea.
A topic sentence is a sentence that expresses the main point of a paragraph . Everything else in the paragraph should relate to the topic sentence.
At college level, you must properly cite your sources in all essays , research papers , and other academic texts (except exams and in-class exercises).
Add a citation whenever you quote , paraphrase , or summarize information or ideas from a source. You should also give full source details in a bibliography or reference list at the end of your text.
The exact format of your citations depends on which citation style you are instructed to use. The most common styles are APA , MLA , and Chicago .
If you want to cite this source, you can copy and paste the citation or click the “Cite this Scribbr article” button to automatically add the citation to our free Citation Generator.
Bryson, S. (2023, July 23). Example of a Great Essay | Explanations, Tips & Tricks. Scribbr. Retrieved June 18, 2024, from https://www.scribbr.com/academic-essay/example-essay-structure/
Shane finished his master's degree in English literature in 2013 and has been working as a writing tutor and editor since 2009. He began proofreading and editing essays with Scribbr in early summer, 2014.
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The Online Writing Lab (the Purdue OWL) at Purdue University houses writing resources and instructional material, and we provide these as a free service at Purdue. Students, members of the community, and users worldwide will find information to assist with many writing projects. Teachers and trainers may use this material for in-class and out ...
2. Click on "Compose" or "New." Before you can write an email, you will need to open a new, blank message box to write your email in. The exact method varies depending on the service you use, but there will usually be a button toward the top of the page with a label like "Compose," "New," or "New Message.".
According to many sites like Business Writing, you should use a comma after a greeting in personal emails and letters, and use a colon after a greeting in business or formal emails/letters. But in reality, a comma will probably always be fine if you can't remember the rule. 14. Pay attention to punctuation.
Here are some tips for writing the body of your essay: Stick to One Main Idea: Each paragraph should focus on one main idea or argument. This will help keep your essay organized and easy to follow. Use Topic Sentences: Start each paragraph with a topic sentence that introduces the main idea of the paragraph.
Step 4: Craft a Concise Subject Line. Your subject line should reflect the email's core message. It's the first thing recipients see, so clarity is vital. Avoid vague phrases like "Update" or "Information" that don't communicate urgency or context. Example:
Email body writing guidelines: Be concise and detail only what's needed to get your point across. Use words that convey (authentic) positive personal emotions, like "glad," "excited," "intrigued," and "confident.". Use the word "because " when asking for something.
If you can, make sure it's always addressed to an actual person. Remember that, with a greeting, we have to capitalize every word in the line. So, you can write, Hello [Name], Hi [Name], We don't insert a comma between "Hello" and the name, even though we do in all other cases ("Hello, Danny!").
For more informal and formal language to use in the exam, take a look at our Oxford Test of English Writing Tips. 5. Closing. Before signing off at the end of your email, it's a good idea to finish with a closing statement. In a formal email this might be requesting some form of action.
English works well with short, simple sentences. It's also a good idea to break your email into paragraphs. And if it's really complex, don't be afraid to use bullet points. The six-step structure of a great email. A good email always follows the following six-step structure: 1. Subject line
Address the recipient using their proper title (e.g., Dear Prof. Smith ). Use academic language as appropriate (avoid slang and emojis). Be polite in your request; don't make demands. Thank the recipient for their time at the end of the email. It may be the recipient is happy for you to use a less formal writing style.
Come up with a thesis. Create an essay outline. Write the introduction. Write the main body, organized into paragraphs. Write the conclusion. Evaluate the overall organization. Revise the content of each paragraph. Proofread your essay or use a Grammar Checker for language errors. Use a plagiarism checker.
When emailing a professor, be very concise and use bullet points when possible to make your point clear. When closing your email, use a formal salutation like "Best Regards". Example. Dear Professor Smith, Unfortunately, due to sickness, I would like to request an extension to the deadline of our current project.
Formal emails play a crucial role in communicating information clearly and without errors in our business, professional and personal lives. So, whether you're enquiring about an opportunity, inviting someone to an event, or resigning from a job, knowing how to write a formal email is an essential skill you need to know.
Start with an email greeting, such as "Hi," "Dear [name]," or "Hello [name].". The greeting you pick can be based on the formality of your relationship with the recipient and what you're emailing them about. For example, if you're writing from a business to a customer, use a formal greeting to sound professional.
Harvard College Writing Center 5 Asking Analytical Questions When you write an essay for a course you are taking, you are being asked not only to create a product (the essay) but, more importantly, to go through a process of thinking more deeply about a question or problem related to the course. By writing about a
What this handout is about. This handout is intended to help students, faculty, and University professionals learn to use email more effectively. It can help you determine whether email is the best mode of communication in a particular situation and write messages that successfully convey your meaning to your intended audience.
Below are the steps to take to write an email the right way: 1. Consider your audience. When you're preparing to write your email, it's important to consider your audience. For example, if you're writing for a business audience, consider a formal tone that uses language accordingly.
4. I hope you …. Simply wishing the recipient well is a good way to start an email in a friendly way. Rather than the generic " Hope you're doing well " or the slightly stiff " I hope this email finds you well ," try a more specific phrasing to emphasize the sincerity of your wishes. Examples: Wishing them well.
An essay is a focused piece of writing that explains, argues, describes, or narrates. In high school, you may have to write many different types of essays to develop your writing skills. Academic essays at college level are usually argumentative : you develop a clear thesis about your topic and make a case for your position using evidence ...
5. Signature. Sign off with your name and professional title. If you have an email account with a preset signature, ensure that the information contained is professional in tone. Include details, such as email address and phone number, so that the recipient can respond to you. Here's an example: Reagan Smythe.