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Sales Assistant CV Example [A Step-by-Step 2024 Guide + Tips]

Are you looking to write your perfect Sales Assistant CV?

Sales assistants play a pivotal role in the world of retail, where excellent customer service and product knowledge are essential.

Crafting a standout CV is crucial in showcasing your qualifications, experience and achievements, as it’s your first opportunity to make a positive impression on potential employers.

In this article, we’ll provide you with a complete step-by-step guide, valuable tips and real-world examples to help you create an interview-winning CV that sets you on the path to success. Let’s get started!

• Sales assistant CV example
• Download CV template (Word format)

How to format your CV

• How to write a perfect CV (a step-by-step guide)
• Personal profile statement example
• Duties to add to your CV
• Useful skills to add to your CV
• Tips on making your CV more effective

Amelia James

I am seeking a sales-oriented position that enables me to utilise and fortify the attributes, skills and personal qualities I currently have and to make a real, tangible difference in the company that I work for. I have always been an extremely hands-on, practical and energetic worker and am very experienced with providing excellent customer service at all times and in all circumstances. I have a “can-do” attitude, and I enjoy overcoming challenges.

• Junior Sales Person of the Month (2011, Maplin Electronics)
• Raised £485 for Cancer Research UK
• Achieved 7 GCSEs at grades A*–C

Relevant Modules:

• The Business Environment (Distinction)
• Introduction to Marketing (Distinction)
• Product Marketing Research (Merit)
• Supporting Business Activities (Distinction)

• English Language (A)
• Mathematics (C)
• Business Studies (B)
• Economics (C)
• History (A)
• Information Technology (B)
• Psychology (A)

Main duties performed:

• Opening up and closing the shop for two days a week
• Assisting with the day-to-day running of the shop
• Meeting and greeting customers and tailoring services and selected products to meet their needs and expectations
• Handling customer payments, refunds, complaints, compliments, etc.
• Meeting sales targets and marketing the company’s special offers
• Providing training to work experience Sales Assistants from the local schools
• Liaising with head office and suppliers regarding stock replenishment

• Acting as the first point of contact for the shop’s existing and new customers
• Till operation, serving customers and directing them around the shop
• Handling customer queries and complaints on a day-to-day basis.
• Recording and maintaining customer records and sales inquiries
• Keeping calm and professional when dealing with aggressive customers
• Giving expert advice on product selection to customers
• Arranging window displays (and special promotions)
• General cleaning and maintenance of the shop.
• Greeting customers and visitors and acting as the “face of the company”
• General Admin duties: phoning, filing, printing, photocopying, etc.
• Dealing with customer complaints & compliments in a professional manner
• Five-day Sales Bootcamp – Charted Institute of Marketing (CIM)
• Level 2 Award in Effective Team Member Skills – ILM
• Excellent Interpersonal and Communication skills
• Outstanding Persuasion and Negotiation skills
• Being able to relate to and provide service for customers’ needs & requirements
• Deep knowledge of the selling process and the ability to put it into practice

I have previously been involved in organised charity events as well as completing short runs to help raise money for events. In my spare time, I surf the web and enjoy spending time with my family and friends and also meeting new people from all backgrounds.

What makes this CV good and effective?

• Professional and neutral tone: The CV maintains a professional and neutral tone throughout, avoiding overly casual language that might be inappropriate in a formal context. Remember, even if you’re applying for entry-level positions such as this one, your CV needs to convey professionalism. During the interview, you have a chance to make your personality shine.
• Professional font choice: The choice of a professional and legible font, Verdana, ensures that the CV is easy to read and looks polished.
• Clear job entry information: Each job entry is detailed and provides all the key details like the company’s name, location, the candidate’s job title, employment dates, and main duties and achievements. The information is also presented in reverse chronological order (most recent first), making it easier for the most relevant, significant and recent information to be seen first by the employer.
• Focus on skills: The CV, across various sections, highlights both hard skills (e.g., proficiency in point-of-sale systems) and soft skills (e.g., communication and teamwork), reinforcing the candidate’s suitability for the job.
• Understanding of the retail industry: The CV demonstrates a clear understanding of the retail industry, its dynamics, and the specific skills and qualities required for success. They have used the correct sales terminology in their CV, making their CV more targeted for the role.

Download CV template

• Save time and effort
• Guaranteed correct CV structure
• Word document (.docx) format
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How to save your CV as a PDF document:

• Click on File > Save As > Select “PDF” from the drop-down menu.
• Include up-to-date contact details: Provide up-to-date contact information, including a professional email address, to make it easy for employers to reach you. This information should be presented at the top of your CV, making it easier for employers to identify that the CV belongs to you and how to contact you.
• Avoid irrelevant personal information: Keep personal information such as age, date of birth, marital status, nationality, gender and photos out of your CV. These details are generally not relevant to the job and can open the doors of discrimination against you.
• Use consistent formatting: Maintain consistency in formatting throughout your CV. Ensure that headings, bullet points, margins, line spacing and fonts are uniform.
• Emphasise customer service skills: In the skills section, emphasise customer service skills like active listening, problem-solving and conflict resolution, which are essential requirements for a sales assistant. Refer to the job’s personal specification for more skills that are required for the role and make sure you include them on your CV (if applicable).
• Prioritise your strong selling points: Place the most relevant and important information, such as your recent work experience and key skills, at the top of your CV to grab the recruiter’s attention.
• Proofread and edit: Before sending your CV to prospective employers, thoroughly proofread and edit it to eliminate any typos, grammatical errors or formatting issues.

How to Write a Sales Assistant CV (A Complete Guide)

Personal information.

As its name suggests, this section should contain your personal information that employers will use to identify and contact you.

• Full Name (First and last name only, no middle names)
• Phone Number (Preferably a mobile phone number)
• Professional Email Address
• Address (City and Postcode)
• Grace Andrews
• 789 Birch Road, Birmingham, B5 6EF
• Mob: 07890 123 456       Email: [email protected]

Personal profile

Your personal profile should include a brief summary of your skills, experiences and career goals, giving the employer a snapshot of what makes you a valuable candidate for the job.

Read more: How to write a personal profile for a CV and impress employers .

Sales assistant personal profile example:

As an experienced Sales Assistant with a track record of exceeding sales targets by 20% in my previous role, I am dedicated to delivering exceptional customer service and driving revenue growth. With a deep understanding of product features and a knack for identifying customer needs, I consistently fostered positive client relationships. My strong communication and problem-solving skills make me a valuable asset to any sales team.

Achievements

The achievements section of your CV is where you highlight the most important accomplishments in your career, education or life in general.

You should include things like awards you’ve won, promotions you’ve earned, high grades you’ve achieved, or any other notable successes that show you excel in what you do.

Note: This section is especially important if you don’t have any relevant work experience as a sales assistant. It will show the employer that despite lacking work experience, you are still an achiever aiming for excellence in everything you do.

• Received positive feedback from customers and maintained a high satisfaction rate.
• Played a key role in launching a successful new product line.
• Consistently exceeded monthly sales targets for three consecutive quarters.
• Volunteered for a charity event and helped raise £5,000.
• Received a certificate for completing a customer service excellence course.

Work experience

When writing the work experience section of your CV, start with your most recent job and work backwards.

For each position, highlight your key responsibilities, accomplishments and the impact you had on the company. Use action verbs (e.g. “negotiated”, “implemented”, etc.) and quantify your achievements (e.g. “Improved sales by 15%”) where possible, so you clearly show the value you brought to your previous roles.

Remember, the goal is to demonstrate how your past experiences make you the right fit for the job you’re applying for so always look at the job advertisement and try to tailor your CV to that.

Main duties and responsibilities performed:

• Assisted customers in selecting and purchasing products, resulting in a 15% increase in sales.
• Provided excellent customer service by addressing inquiries and resolving issues promptly.
• Maintained organised product displays and ensured the store’s visual appeal.
• Collaborated with the team to achieve and exceed monthly sales targets.
• Operated the cash register and handled financial transactions accurately.
• Achievements: Consistently ranked as one of the top-performing sales assistants, contributing to a 20% boost in in-store revenue.

Sales assistant duties to add to your CV

• Assisting customers in product selection and providing detailed information about features and benefits.
• Processing sales transactions accurately through the point-of-sale system.
• Maintaining a tidy and organised sales floor, ensuring products are well-displayed.
• Resolving customer inquiries and complaints in a professional and helpful manner.
• Monitoring and replenishing inventory to ensure products are in stock.
• Collaborating with the sales team to achieve and exceed sales targets.
• Keeping up-to-date with product knowledge and staying informed about promotions and sales.
• Supporting store promotions and marketing initiatives.
• Handling cash, credit and debit card payments while maintaining cash register accuracy.

The education section of your CV is where you tell potential employers about your academic background. It includes details about where and what you’ve studied, your qualifications and the dates you completed your studies.

Subjects studied:

• Sales and Customer Service
• Retail Operations
• Merchandising and Display
• Business Communication

Professional qualifications

In addition to your formal education, you may also have completed professional training courses in sales or customer service. List them here.

• Level 3 NVQ Diploma in Customer Service – The Open University
• Level 2 Certificate in Retail Knowledge – City & Guilds
• IT Proficiency Certification – Microsoft Office
• Sales and Marketing Course – Sales Institute UK
• Effective Communication Training – 1-to-1 Training Centre
• Conflict Resolution Seminar – Professional Development Institute

Skills and abilities

The skills section of your CV is where you highlight the specific abilities and qualities that make you a great fit for a Sales Assistant role.

This section provides a quick overview of what you bring to the table and helps employers see how well you match the job requirements.

You should include skills like excellent communication, customer service, product knowledge, sales techniques and proficiency in software relevant to the position.

• Customer service: Delivered top-notch customer service, maintaining a 95% customer satisfaction rate and resolving customer complaints effectively.
• Sales techniques: Consistently exceeded monthly sales targets by 20% through effective upselling and cross-selling strategies.
• Product knowledge: Demonstrated in-depth knowledge of our product range, resulting in a 15% increase in product-related sales.
• Team collaboration: Worked collaboratively with the sales team, leading and training junior staff to meet and surpass sales goals.

Useful sales assistant skills to add to your CV

• Sales techniques: Using strategies to boost sales, such as upselling and cross-selling.
• Communication: Effective interaction with customers and colleagues.
• Inventory management: Handling and organising stock efficiently.
• Problem-solving: Addressing customer issues and finding solutions.
• Cash handling: Accurate management of cash transactions.
• Adaptability: Quickly adjusting to changes in products or procedures.
• Organisation: Keeping work areas and displays neat and orderly.
• Upselling: Encouraging customers to purchase additional products or services.
• Cross-selling: Promoting related products to increase average transaction value.
• Customer service: Providing excellent service to meet customer needs and ensure satisfaction.
• Client relationship building: Cultivating positive and lasting customer connections.
• Technology proficiency: Skilful use of sales and CRM software tools.
• Negotiation: Effectively bargaining and closing deals with customers.

Hobbies & interests

The hobbies and interests section of your CV is a chance for you to show your personality and share what you’re passionate about outside of work.

You should include hobbies that demonstrate qualities like teamwork, leadership, creativity or any interests that reveal your character and make you a more interesting and relatable candidate.

You could also mention being part of a local football team, volunteering for a charity or pursuing a creative hobby like painting or photography. Remember, only include hobbies that are relevant to the role and/or add value to your application.

The referees section on your CV is where you provide contact information for individuals who can vouch for your skills and character. Employers will contact them to get an unbiased opinion about you.

You should choose referees who know you professionally and can speak to your qualifications. They can be former teachers, tutors, colleagues, supervisors, managers, etc.

Remember to obtain their permission before listing them as references and ensure that they are willing to speak on your behalf.

Note: If you do not wish to disclose your references on your CV, you should write, “References are available upon request.”

Tips to make your CV more effective

• Highlight achievements: Showcase specific accomplishments, such as exceeding sales targets by 20% or receiving recognition for outstanding customer service. This will have a major impact on your chances of getting a job because research has shown that achievement-focused CVs are three times more likely to be shortlisted for interviews!
• Tailor for each job: Customise your CV for each application by emphasising skills and experiences that match the specific sales assistant role. This means that you should not use the CV same for multiple jobs as the needs of the employers and roles will differ, even if the job vacancies are for a role with the same job title.
• Show adaptability: Highlight your ability to adapt to different situations, like handling peak sales periods and addressing customer complaints effectively.
• Problem-solving: Share examples of how you’ve resolved issues, like handling difficult customers or finding solutions to stock shortages.
• Volunteer work: If applicable, mention volunteer experiences that demonstrate teamwork, leadership or community involvement.

This is the end of our comprehensive guide on how to write a Sales Assistant CV.

We’ve provided you with valuable insights, real-world examples and a wealth of tips to craft the perfect CV that stands out to potential employers.

You should now feel equipped to create a tailored CV that highlights your sales skills, customer service expertise and professionalism. Remember to customise it for each job application, using the strategies we’ve shared to make a lasting impression.

With your well-crafted Sales Assistant CV, you’re one step closer to securing your desired job in the competitive world of retail and sales. Best of luck in your job search!

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Sales Assistant Personal Statement

• CV Templates & Advice
• Customer Service

Are you searching for the perfect sales assistant role? Fish4jobs can help you to create a winning sales assistant personal statement to place at the top of your CV, to ensure that you land your dream role!

Your personal statement is your chance to shine, so use this 100-150 words to show off your skills, strengths and achievements in the sales sector. We recommend that you provide examples of how you match the job specifications, and show your desire for this particular sales assistant position.

For further advice and guidance, check out our  how to write a personal statement guide .

What to include in your Sales Assistant personal statement

Why you are applying for the role.

• Highlight what appealed to you about the sales assistant job role.
• Mention any experience you have of working as a sales assistant such as dealing with customers, handling transactions and sales.
• Provide information on other skills you have that relate to the role.

Your Education

• Provide any relevant subjects you have studied that can apply to the role.
• Mention your School/College/University that you attended.
• Provide information on your relevant qualifications.

Your sales assistance experience

• Mention previous sales assistant roles, and provide information on key responsibilities within the role.
• Highlight your daily tasks, objectives and how you managed your work.
• List any training you may have received in previous roles as a sales assistant.

Your visions of the future in the company

• Where do you see yourself working within the company.
• Mention where you want to take your skills.

Sales Assistant Personal Statement example

I am a very friendly and enthusiastic individual, who ensures that clients and customers receive the best customer service and satisfaction. In my past role as a sales assistant, I strived to achieve the best results daily, ensuring that my day-to-day tasks of greeting and serving customers, assisting with queries, replenishing stock and keeping the store tidy were completed to the highest standards. I am a fantastic people person, with great communication and listening skills, therefore, I am able to successfully assist customers with any requirements or requests they may have. I work extremely well in a team as well as alone as I am able to confidently deal with problems and use my initiative to overcome challenging situations. My previous experience in sales, coupled with my interest in X makes me the ideal candidate for this role.

See our Sales Assistant cover letter template for extra help with your application.

Related links

• Sales Assistant CV Template
• How to Write a CV
• How to Write a Personal Statement

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Sales Assistant CV Tips And Examples | Guide For 2024

• November 28, 2023

In the bustling world of retail, a well-crafted sales assistant cv is your golden ticket to securing rewarding opportunities. 

A powerful CV serves as your professional passport, enabling potential employers to journey through your career history, skills, and achievements. It’s more than a mere listing of qualifications; it’s a strategic narrative that positions you as an ideal candidate for the role. 

The importance of a finely tuned CV cannot be overstated. As the initial point of contact between you and recruiters, it needs to not only capture attention but also hold it, compelling the reader to delve deeper into your professional story. 

It’s about showcasing your prowess, customer service understanding, and commitment to the industry in a concise yet comprehensive manner in a sales CV. 

Wondering what should a sales assistant put on a CV? You’ve come to the right place! Keep reading to find out.

Writing An Impactful Objective Statement

The objective statement is a vital component of your CV. It’s a concise and compelling introduction that outlines your career goals and how they align with the job you’re applying for. 

The key to crafting a captivating objective statement is to make it specific, clear, and tailored to the role. It should not only highlight your qualifications and skills but also communicate your enthusiasm for the job and the value you can bring to the company.

Wondering what is an example personal statement for Sales Assistant? We have the answer for you. 

• “Motivated Sales Assistant with three years of experience in fast-paced retail environments. Consistently achieve sales goals while delivering outstanding customer service. Seeking to leverage my skills and passion for sales in a challenging role at XYZ Retail Company to drive revenue and customer satisfaction.”
• “Dynamic and dedicated graduate with a major in Business Management. Eager to apply my knowledge and commitment to a Sales Assistant position at ABC Store, contributing to team success and business growth.”

Learn: The 5 Best Resume Formats to Use in 2024 ( top Templates ) 

Showcasing Your sales assistant cv Experience 

Presenting your sales assistant experience effectively is crucial in demonstrating your suitability for the role. It’s not just about listing previous roles; it’s about showcasing your achievements, skills learned, and the impact you made. For each position, include

• Your job title,
• The name of the company,
• The dates you were employed
• A brief overview of your responsibilities.

To make your CV stand out, highlight specific accomplishments and skills gained. Make sure to search the answers for common questions about sales assistant cv to give an impactful interview.

• “Achieved consistently high customer satisfaction ratings, receiving positive feedback on my ability to understand and cater to customer needs.”
• “Exceeded sales targets by 20% in the last quarter by implementing effective upselling techniques learned from a professional sales training course.”

Check: Get now! The top & professional resume formats in 2024

Highlighting Relevant Skills And Achievements 

Sales assistants require a unique blend of skills for sales assistant cv to succeed. Employers often seek candidates with strong customer service abilities, excellent communication skills, a knack for persuasion, and a deep understanding of product knowledge. 

Other desirable traits include teamwork, problem-solving, and resilience in the face of challenging situations. In fact, use the perfect number of resume action words for maximum impact!  

Besides, a common question asked by the interviewers is “What are the duties of a Sales Assistant?” You must provide the answer with duties you excel in.

• “Leveraged excellent communication and customer service skills to build rapport with customers, resulting in a 30% increase in loyalty card sign-ups.”
• “Utilized product knowledge and persuasive selling techniques to meet and exceed sales targets by 15% consistently.”

Learn more: Unveiling The 10 Best Skills To Put On A Resume .

Education And Training

Your education and training section can further solidify your qualifications as a sales assistant. This includes formal schooling, relevant coursework, or industry-specific training.

When presenting this information, list the institution’s name, the dates you attended, and the qualification obtained. If you’ve completed any sales-related courses or certifications, highlight these too.

• “Bachelor’s Degree in Business Administration, XYZ University, 2017-2021. Completed courses in Sales Management and Customer Relationship Management.”
• “Certified Sales Professional (CSP), National Association of Sales Professionals. Gained expertise in advanced selling strategies and customer retention techniques.”

Learn more: Sales executive resume examples & tips .

Sales Assistant CV Samples

Creating a winning sales assistant cv example involves showcasing your skills, experience, and achievements in an organized, engaging way. Here are three different formats you could consider:

Entry-Level Sales Assistant CV

This format is beneficial for recent graduates or individuals seeking their first job in sales. sales assistant cv emphasizes educational background and relevant skills over work experience, which the applicant might need to gain at this stage.

Mid-Level Sales Assistant CV

This format is ideal for professionals with a few years of experience. Sales Assistant CV focuses on showcasing the work experience and key achievements in previous roles. It also allows the individual to demonstrate growth and progression in their career.

Senior-Level Sales Assistant CV

This format is designed for highly experienced professionals. Sales Assistant CV provides space to detail significant career accomplishments and leadership roles. It also allows the inclusion of relevant certifications, demonstrating a commitment to professional development.

Learn How To Write A Real Estate Resume No Experience?

Include A Cover Letter

A cover letter is a crucial component when submitting your CV. It provides an opportunity to highlight your skills and qualifications that make you the best fit for the job. Moreover, it allows you to explain how your experiences align with the company’s needs in a way that a CV can’t.

Here are some tips for writing a captivating cover letter:

• Personalize

Go beyond the generic; address the hiring manager by name. This small detail signals your proactive research and genuine interest.

• Engage From The Start

Begin with a compelling opening line that captures attention. For example, “Having consistently exceeded sales targets at my current job, I’m excited about the opportunity to bring my high-level sales skills to your team.”

• Showcase Relevant Skills

Navigate the cover letter towards critical skills aligning with the sales assistant job description. This ensures a direct correlation between your capabilities and the employer’s requirements.

Maintain brevity; limit your cover letter to three or four succinct paragraphs. A concise presentation ensures that your key points are impactful and easy to grasp.

Conclude your cover letter with a robust expression of enthusiasm for the role, coupled with an invitation for further discussion. This leaves a lasting impression and encourages the employer to delve deeper into your application.

Tips To Make Your CV Stand Out

To make your sales assistant cv stand out, here are additional shop sales assistant cv tips and tricks:

• Don’t just list sales assistant duties CV; showcase achievements. Did you exceed sales targets or maintain high customer satisfaction rates? Include these facts.
• Align your skills and experiences with the job description. If the role requires strong customer service skills, provide examples of your success in this area.
• Use numbers to demonstrate your impact, such as the percentage of sales targets achieved or number of customers served.
• Show you understand the industry and company offerings. Learn how long should a CV be to avoid dragging it out too much.
• Make sure your CV is free from spelling and grammar errors, demonstrating professionalism. Ensure to check your CV from the ATS resume checker to remove any doubts.

Role Of Resume Builders

Resume builders play a crucial role in job hunting, offering efficient ways to create professionally designed resumes. They provide pre-formatted templates, saving job seekers significant time and effort. They also offer you information and templates to guide you on how to create CV online free .

Resume builders also allow for customization, enabling applicants to develop multiple targeted documents for different roles. They guide users through the process, ensuring CVs are tailored to job specifications. 

Wondering what is the best Resume checker online free for 2024 ? Among the top performers is Resume Forrest, the best resume builder known for its user-friendly interface, diverse template options, and comprehensive guidance, making it a preferred choice for many job seekers.

Wrapping Up

Crafting a standout Sales Assistant CV requires careful attention to detail, customization, and showcasing your achievements. 

Highlighting relevant skills, using quantifiable metrics, demonstrating industry knowledge, listing any certifications, and showcasing soft skills can significantly enhance your CV. 

To ensure a great professional sales assistant cv , it’s crucial to proofread your CV for sales assistant for any errors thoroughly. Additionally, it’s essential to understand the expectations of potential employers and customize your CV accordingly for the best chance of success. 

With these tips in mind, you’ll be well on your way to creating a compelling and successful Sales Assistant CV.

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Sales Assistant Resume & Writing Guide

The Sales industry is an exciting environment with many opportunities, roles, and career options one can follow. As a Junior Sales Assistant, you have many opportunities in Sales that can be explored. Because there is a vast range of career fields, you also need to make sure you apply for the dream job. Information, guidance, and help are what we offer with this guide.

We have created this resume sample packed with exciting tips, stellar ideas, and guidelines for structuring a resume. It will also serve as a guide for layout tips and ideas on how to send off a Junior Sales Assistant resume that will attract attention.

See also: Inside Sales Assistant Resumes , Retail Merchandiser , or all our retail resumes

What you can read in this article

Sales Assistant Resume Examples

Sales Assistant Resume Writing Guide

Resume sections.

• Contact information
• Profile Summary
• Work History 
• Achievements
• Education 
• Skill Section
• Certification & Licensing
• Extras: Languages/Awards/Publications/Volunteering/hobbies

1. Contact Information : Name, Address, Phone Number, Email .

2. Profile Summary : This introduction to your resume must make an impact on the reader. Include a broad overview of your background, years of industry experience and the industry sectors of interest. You should be specific and state which job you are applying to (1-3 sentences max).

3. Qualifications Summary : Provide accurate details about the certifications and qualifications you have completed with the institution, qualification name, and dates. Don’t forget to include qualifications you are currently completing too. For some Sales Assistant roles, a degree at Bachelors or Associates level is required. For others, no formal qualification apart from a high school diploma is needed, but the short courses, workshops, and in-house training you have received should then be listed to provide more credibility to your resume.

4. Relevant Sales Experience : Clearly state your employment history from giving details regarding the last ten years of experience up until your current position. Use punchy sentences with bullet points to list your most important sales activities. Sales Assistant and Shop Assistant jobs usually exist in industries where you interact with customers and consumers face to face, such as retail products, car sales, electronics, food products, garments, gear, medicine and another type of consumer products bought over the counter or from a retail outlet or shop. You have to be specific. State the nature of the product you are selling to customers. Also include the industry sector for example garden equipment, electronics or boutique clothing to name but a few.

5. Other Employment Experience : This will consist of permanent work history outside of direct customer sales but still in the customer service environment or temporary and vocational jobs where you were actively dealing with clients or customers. Only elaborate on these with job descriptions if you have less than five years of sales experience. Otherwise, just list job title company and duration as to make sure there are no gaps in your employment history.

6. Skills Summary/Key Skills : Incorporates keywords from the job posting and your specific skill set. This adds much-needed credibility to your resume.

7. Education/Licenses/Certifications/Relevant Coursework/Training : Start with your formal degrees if applicable and post-school diplomas or accreditations. List any professional development courses, workshops or programs you completed that better prepared you to work as a sales assistant such as customer service strategies, negotiation tactics, conflict resolution techniques, industry, and product training.

What to Highlight in a Sales Assistant Resume

Regardless of your experience as a Sales Assistant, there are a few vital things that recruiters and managers need to know about you to ensure that you are the right fit for their team.

The first aspect to highlight is the scope of your sales tenure in product type or industry area. There are millions of businesses out there with every imaginable product on offer to customers. It would be best if you were specific about the product types you have sold to customers before.

Secondly, a Sales Assistant is the ‘’face of the business’’ in the store, display room or shop they are working in. You need to show them that you are capable of providing excellent customer service, handle multiple client requests at the same time, provide information on products being sold and deal with complaints in an appropriate manner.

Next, a sales assistant is also involved in back office support duties as an aid to the store manager. These duties may involve tasks like stocktaking, ordering of stock, tracking product returns and general administrative duties like generating sales reports or doing financial administration. In this section mention the systems and applications you are familiar with like Sharesight, VendHQ, MS Excel, Accpac, Sage or Zoho CRM (these are mere examples).

Finally comes the targets, goals and KPI metrics that you need to hit . Be number specific here for example how many incoming customers in a day, split between regulars and new customers, average daily sales generated, average sales per customer and so on.

*Cool Tip for a stellar resume

You can really create an excellent first impression by breaking your job description down into the main responsibility areas of a Sales Assistant.

Customer Service : Create a welcoming environment and provide excellent customer service including learning about. Stock : Order and manage inventory. Stock shelves. Product Knowledge : Suggest products and add-ons to customers, and give advice based on customers' needs and interests. Queries : Answer customers' questions about products, prices, availability, product uses, and payment terms if they have an account with the business. Pricing : Create quotations, price estimations, credit or contract terms, warranties, and delivery dates. Point of Sale : Ring up products and print sales slips. Provide refunds. Facilitate cash and credit card payments. Do end of day cash ups. After Sales Service : Consult with clients after sales to resolve problems and to provide continuous support. General : Clean, check and arrange shelves. Tidy up aisles and display areas. Ensure that shopping baskets or trolleys are cleaned and sanitized.

Make sure to include the following details:

• The locations or regions you are willing to work in
• Many Sales Assistant positions require employees to work during weekends, holidays and for extended hours in the early evening. You need to state your willingness to the outside of regular office hours or workweeks.
• Also mention the sales administration platforms and customer relationship management (CRM) platforms you are familiar with like Sage, SalesForce, SAP, Oracle, and Vanguard.
• As a final point list examples of the main products, or product ranges which falls under your KPI’s.

Sales Assistant Career Summary

to get personal; this is where you give potential employers a glimpse of who you are and the person they will consider recruiting. Stay focused on the advertisement for the job and always anchor your summary examples to it. 

Your RESUME personal statement or personal profile should do the same thing. It’s a quick way to get your RESUME to grab hiring managers and keep them engaged. Stick to 3–4 sentences and answer these three questions

• Who are you? 
• What can you offer to the prospective company? 
• What are your career goals? 

Answer the questions depending on how much sales experience you’ve got. 

Write a master list of all strengths associated with a junior sales assistant; this is your product features list and a sure way of promoting your professional experience, skills, and abilities.

Keep in mind that you have to refer to the job advert, check the job description, and make sure you list the skills and experience it requires and match the results with 3–4 points from your list. 

Sales Assistant Responsibilities, Job Descriptions, and Duty Examples

An employer would expect to see the following proven foundational duties and skill sets within an applicant’s resume. Herewith a few examples of primary Sales Assistant duties in various industry environments.

A Junior Sales Assistant may:

• Research/generate new client leads.
• Setup up meetings with potential clients
• Increase client base through active sales
• Have in-depth knowledge of the market
• Work together with Executive Directors in developing and accomplishing goals and strategic plans for our industry.
• Stay on top of the market and industry trends, competitors, and all aspects of the – company’s market.
• Responsible for marketing, promotions, and launches of new products.
• Manage trade shows and showrooms, as well as staff helping out at these.
• Focus on the pre-orders and reorders and try to get customers to pre-/re-order.
• Responsible for customer segmentation surveys and their classification annually
• Contact prospects from identified target groups for leads generation
• Manged generated leads and also responsible for checking if accurate.
• Render production reports, and be present at all sales meetings as required
• Contribute innovative solutions and ideas to improve efficiencies and infrastructure
• Support sales team with necessary client-facing tasks, including new business or renewal communication follow-up.

A Sales Assistant in Retail duties:

• Meet and greet customers upon entering the shop
• Operate the point-of-sale system and handle sales transactions
• Answer queries from customers
• Receive deliveries from suppliers
• Perform inventory checks and catalog new stock
• Replenish stock on displays
• Perform cleaning and housekeeping duties
• Clean and tidy up of aisles and display areas
• Ensure sure baskets are available for customers to use
• Help customers navigate the store
• Handle customer complaints regarding products and provide refunds where needed

A Sales Assistant in Automotive Parts duties may be:

• Receive and complete phone orders for parts
• Fill customer orders from available stock and place supplier orders for out of stock items
• Receive payments or request credit authorization
• Prepare sales invoices and sales contracts
• Respond to customer complaints and update them about back-ordered parts
• Label parts and replenish stock levels
• Mark parts in stockrooms according to inventory systems
• Pick up and deliver parts to customers within a 10-mile radius and organize courier service for clients further away
• Examine returned parts for defects and malfunctions
• Exchange defective parts or refund money where applicable
• Maintain and clean work stations and inventory areas and stock rooms

A Sales Assistant's duties in an Outlet Store maybe :

• Assist customers in locating merchandise within the store
• Offer advice to customers regarding merchandise options as well as gift suggestions
• Answer questions concerning merchandise availability, special deals, product features
• Demonstrate the use of merchandise
• Arrange for special bulk orders and deliveries
• Process transactions at the till
• Replenish aisle stock and label merchandise
• Do inventory checks bi-monthly
• Clean and organize aisles and display areas

If you do not have formal sales experience , you can focus on relatable expertise, for example:

A marketing background can help you with sales and pitches to clients. If you had a stunt in public relations, your communication and negotiation skills would surely come in handy. 

Think outside the box and see where duties you performed in other industries and jobs are also beneficial and required for your shooting position. 

Highlight Your Accomplishments

You may be tempted to copy and paste the list of duties you performed under your accomplishment section. The drawback to doing this though is that you won’t stand out from the other applicants with similar experience (remember that the average number of applications per sales assistant role often exceeds 200). Your goal is to think about what sets you apart, what you are most proud of, or what you achieved in your previous roles. Now communicate these through action-packed statements that grab the reader’s attention.

Examples: Flat, Simple Duty: ‘Sell garments to clients and upsell with accessories or special offer merchandise'

Accomplishment Statement: ‘Won top employee prize for two consecutive months, achieving 120% and 200% of monthly targets by upselling accessories and special offer merchandise'

Quantifying Your Resume

When writing your resume, you should be answering questions like “ How much ?” or “ How many ?” It would be best if you include numbers which provide a ‘’proof of work’’ element to your resume. For instance:

• How many customers do you service daily?
• How many regular customers do you have?
• How many sales do you make in a month?

Examples of statements that WONT'T spark the interest of the reader:

• Researched and resolved account information issues for customers improving customer satisfaction and client retention 
• Verified and processed account application information resulting in many new accounts monthly.
• Accurately allocated daily sales to sales staff.
• Calculated and implemented possible price hikes.
• Managed workflow approvals processed to increase productivity.

A few examples that are QUANITIFIED:

• I researched and resolved account information issues to improve customer satisfaction and client retention by approximately 30%.
• Verified and processed new client application information resulting in approximately 13 plus new accounts monthly.
• Accurately allocated 10 – 15 daily sales valued over $5,000.
• Implemented and managed quarterly account payments for top clients.
• Managed training of assistants to increase productivity by 20%.

Sales Assistant Education Section Example

The education section forms an integral part of your resume. In short, indicate What, Where and When regarding your qualifications, certifications or industry licenses obtained. The name of your qualification, institution, and date of completion is more than sufficient. Unless you are a graduate with limited working experience, there is no need to include major subjects or course curriculum topics.

Remember to include current qualifications you are in the process of completing. Regarding courses and certifications, discretion and relevance must be considered. An art course in India does not carry weight if you are applying for a sales assistant role at an IT company in the Mid-West.

Completed Secondary and Tertiary Education must be listed as follows:

Start with commencement date and completion date for diplomas, associate degrees, and bachelor degrees. For courses, you can just list the date of completion. Next comes the full name of the qualification, then the full name of the institution and then the City or abbreviated State name. List your high school diploma details similarly, but only include this when you have less than five years of working experience.

Here are some examples of a Sales Assistant Resume with more than five years’ experience:

2012-2013 Certified Sales Professional (CSP), Mref Institute Denver, CO

2016-2018 Bachelor Degree in Sales and Marketing, University of Ohio, OH

If you have less than five years’ experience, you may also add your majors, minors, GPA scores and accolades, and honors awards:

2016-2018 Bachelor Degree in Sales and Marketing, University of Ohio, OH GPA: 3.8 Majors: Sales Management, Marketing Management Minors: Communications, Accounting, Economics Accolades: Deans Honors List

Skills for the Sales Assistant

Employers will be on the lookout for specific soft skills to indicate whether you are fit for the role they need to fill. There are also technical skills needed, but soft skills are sought after in this industry.

These are the personality traits or skills that indicate to your fit as a Sales Assistant who will add value by meeting set out targets, has adequate knowledge, and sufficient experience to engage and attract customers. Incorporate these into your summary, or profile, and into your accomplishment statements.

Here are some tips to follow: 

• Always keep the job advert in mind and make sure you understand and know which skills are required. 
• Draw your own skills’ list
• Consider your work experience and education and let these guides decide which skills to list, again keep the job advert in mind. 
• Now you can compare the two lists, see what matches, and put 5–10 of those in your resume.
• Include a balanced mix of soft skills and technical skills. 

Educational Attainment : A university degree is not generally required to become a Sales Assistant unless you are in a very specialized industry such as Electronics or Information Technology.

Technical Aptitude : Sales Assistants usually work with Customer Information Management (CRM software) often unique to the industry that they are in. Examples are SalesForce, Hubspot, Copper, Freshsales, and Pipedrive. You also need to be familiar with email platforms like Gmail or Outlook (most companies have their in-house email software which should be easy to learn). For cash-ups, sales slips and inventory management applications such as SAP, Accpac, Zoho, TradeGecko, iVend or Sage are most used.

Soft Skill Examples

• People Orientated
• Negotiation
• Customer Service
• Perseverance
• Approachable
• Persistence
• Team Player
• Detail Orientation
• Physical Stamina
• Well Groomed

Qualifications/Certifications associated with Sales Assistants

Action Verbs for your Sales Assistant Resume

Professional Information for Sales Assistants

Sectors : Various Career Type : Sales, Customer Service, Client Relations Person type : Negotiator, Engager, Influencer, Education levels : High School Diploma to Bachelors Degree Salary indication : $12/hour – $17/hour. From $23k to $41k per year Labor market : Estimated 9% growth between 2016 – 2026 Organizations : Unlimited

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Sales Assistant CV Examples & UK Templates

Sales assistant job market and outlook

Sales assistants can greatly affect the experience a customer has when they shop in a store. They are the person that greets the customer, helps them with their queries and serves them. To work in this type of role, your sales assistant CV will need to convey your friendly demeanour and commitment to customer service.

Resume.io is here to help. We have a wealth of resources for job seekers including dozens of occupation-specific CV examples and guides backed up by an intuitive CV builder.

This sales assistant CV example and guide will explore the following:

• What the role of a sales assistant entails, and what to expect
• How to structure and write your sales assistant CV
• The sections to include on your CV - summary, work history, education, skills (and others, if appropriate!)
• The best design for your CV

What does a sales assistant do?

Sales assistants are most commonly found in shops where they greet customers and help them find what they're looking for. They will also advise customers and deal with any complaints or questions they may have. Sales assistants are responsible for ensuring the customer has an enjoyable experience, that they make a purchase and that they return in the future.

A role as a sales assistant is popular amongst students, as they can usually accommodate flexible working patterns and are often looking for on-the-job training.

The job market and outlook for sales assistants will greatly depend on the type of place you want to work in. During the pandemic, there was a wealth of jobs for sales assistants in supermarkets and other food stores, particularly during lockdown. However, many high street stores felt the wrath of Covid-19, with 17,500 chain store outlets closing in 2020 in the UK. There are still plenty of opportunities out there, so if you are looking for a sales assistant role, you will always find that there is work available.

How to write a sales assistant CV

It is advisable to plan out the structure of your sales assistant CV before you get started. There are five main sections on most CVs, although you may decide to add others. These are:

• CV header – situated at the top of your CV
• Employment history

If you are applying for sales assistant roles in different industries, always ensure you make slight changes to your CV for your target audience. Hiring managers are always keen to understand the candidate’s desire to work in their organisation, and this should shine through in your application.

Choosing the best CV format for a sales assistant

When writing your sales assistant CV, reverse chronological order is always the best way to format it. That’s because this CV format centres on the employment history section where your most recent experience is at the top. Hiring managers and CV scanners prefer this format because it makes your previous experience clear.

However, if you are looking for your first job, you may consider the functional CV format which starts with your education and downplays the employment history section. The hybrid format is a combination of the functional and reverse chronological structures.

Watch out for the Applicant Tracking Systems (ATS) built into virtually all of today’s online hiring portals. These algorithms scan your CV for keywords and pass only the top-scoring onto the hiring manager for review. Avoid being filtered out by picking words and phrases emphasised by the employer in the job description and placing them on the appropriate sections of your CV.

CV summary example: the initial greeting

When we think of sales assistants, we think of that warm, friendly greeting we receive – whether face-to-face, by telephone or online. A sales assistant will always offer us an introduction.

The CV summary is a bit like the introduction, although longer and aimed at the hiring manager. Only a few sentences are necessary here, and you can summarise your key experience that is relevant to the role.

Your energy and enthusiasm for the company and the role should shine through in your introduction. Leave them with no doubt in their mind that you are eager to get the job. See how this is done on the summary from our CV sample.

Attentive and dedicated sales assistant with 8 years of experience in retail companies. Positive and friendly individual with a passion for ensuring customers receive the highest quality of customer service. Strong communication skills with the ability to upsell products and deliver an outstanding service that keeps customers returning time and again. Seeking role within a company that value their employees and offers a challenging but progressive environment.

For some additional guidance when writing your summary, take a look at our customer service CV sample or our retail CV sample .

Employment history sample: the background

Just as a sales assistant will want to find out the background to what the customer wants or needs, the hiring manager is looking to find out your background. The employment history is the section where you can delve into your experience to date, with your most recent experience at the top.

You don’t need to detail every responsibility you have, you can just detail the main ones and support them with examples, where possible. You can use bullet points on your CV to make it easier for the hiring manager to read.

This is an employment history CV sample that you can adapt to suit your sales assistant application.

Sales Assistant, TP Hughes, Edinburgh  Jun 2018 - Apr 2022 

• Greeted customers as they entered the store and offered to assist them with locating items.
• Helped customers to ensure they found what they needed in the store and offered alternatives like online ordering where possible.
• Handled register transactions with accuracy and attention to detail, and upheld store return policy in challenging situations.
• Supported new team member by offering training.

Customer Care Assistant, Burger King, Edinburgh  Jan 2014 - Jun 2018 

• Ensured high standards of cleanliness in dining area and toilets.
• Welcomed customers to the store and ensured they felt comfortable.
• Established and maintained positive communication with customers throughout their journey in the store.
• Served customers and ensured accuracy as well as supporting the running of events.

CV skills example: what makes you stand out?

As a sales assistant the soft skills are more significant than the hard skills. These include: strong communication, ability to build rapport and teamwork. A sales assistant ultimately needs to be a people person, whether that is on the phone or face-to-face. They need to find passion and excitement in communicating with others and helping to resolve problems.

With this in mind, what skills do you possess that will make you stand out from the others? Do you thrive on interactions? Is helping to resolve an issue something you relish? These are the points you want to get across on the skills section of your CV. Check out our CV example below.

• Microsoft Office
• Fast Learner
• Ability to Work in a Team
• Customer Service
• Ability to Work Under Pressure
• Excellent Communication Skills

Sales assistant CV education example

While sales assistants aren’t required to have formal education, any degrees or diplomas you possess will help explain your background to the hiring manager. If you haven’t yet completed your education, any degrees in progress should be mentioned here. This is also a place to add relevant coursework, awards or memberships that may be relevant. See our CV sample for the education section below.

HNC Business Management, Open University, Remote  Jan 2020 - Present

• Currently undertaking this 4 year part-time course

CV layout and design

The layout and design of your CV do the exact same job as the front window does for your shop – they convince the hiring manager to stop for a moment and see what you have to offer. As a sales assistant, there’s no need to go overboard with colour or complicated elements, however a well-organised layout can make you stand out against other candidates. 

Make sure to choose one or two professional font styles and sizes and stick with them throughout your CV. You can also change your look depending on the position you’re applying to. An expertly-designed CV template can make this easy.

Key takeaways for a sales assistant CV

• Sales assistant jobs are plentiful at the moment, so this is a great time to prepare your CV.
• Make sure to write an energetic and job-specific summary that captures your key skills and qualities.
• Don’t forget to quantify your work experience in the employment history section.
• Our adaptable sales assistant CV sample can give you more insight into creating a great layout and design.

Attractive CV templates at your fingertips

• • Analyzed sales data, leading to a streamlined quote-to-order process that reduced lead time by 20%
• • Developed data-driven sales strategies, contributing to a 15% increase in quarterly sales revenue
• • Managed CRM database, ensuring accuracy and accessibility for a team of 30+ sales representatives
• • Created and implemented sales reports and dashboards, providing actionable insights that drove a 10% increase in annual contract value
• • Collaborated with the sales team to refine sales pitches and materials, resulting in a 25% increase in client retention rates
• • Led cross-functional team in a project to align sales and marketing efforts, yielding an 18% growth in qualified leads
• • Coordinated with clients to understand their needs, leading to a 95% satisfaction rate
• • Organized and executed client events, garnering a 30% increase in repeat business
• • Collaborated with the sales team to prepare comprehensive client proposals
• • Improved process efficiency by introducing new scheduling tools, cutting down coordination time by 40%
• • Managed post-campaign analysis and reporting, assisting the sales team in upselling efforts
• • Supported the creation of sales materials for pitches that contributed to a 10% uptick in closed deals
• • Assisted in maintaining client relationships, resulting in a 15% yearly increase in repeat business
• • Streamlined order processes, reducing errors by 22% and improving customer fulfillment
• • Aided in the development of sales strategies by providing comprehensive market analysis

4 Sales Assistant Resume Examples & Guide for 2024

As you prepare your sales assistant resume, ensure it demonstrates your customer service skills. Highlight your ability to engage with a diverse range of clients effectively. In addition, your resume should show tangible sales experience. Include specific achievements, like meeting sales targets or successfully implementing sales strategies.

Resume Guide

Resume Format Tips

Resume Experience

Skills on Resume

Education & Certifications

Resume Summary Tips

Additional Resume Sections

Key Takeaways

Sales Administrator

Sales support coordinator, sales support specialist.

As a sales assistant, articulating your diverse customer service skills and sales floor expertise in a concise yet impactful way can be a significant resume challenge. By following our comprehensive guide, you'll find strategies and examples to help you highlight your accomplishments and tailor your resume to stand out in a competitive job market.

• sales assistant resumes that are tailored to the role are more likely to catch recruiters' attention.
• Most sought-out sales assistant skills that should make your resume.
• Styling the layout of your professional resume: take a page from sales assistant resume examples.

How to write about your sales assistant achievements in various resume sections (e.g. summary, experience, and education).

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• Sales Trainer Resume Example
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• Retail Sales Consultant Resume Example
• Corporate Sales Manager Resume Example
• Customer Service Manager Resume Example
• Wine Sales Representative Resume Example

Sales Assistant resume format made simple

You don't need to go over the top when it comes to creativity in your Sales Assistant resume format .

What recruiters care about more is the legibility of your Sales Assistant resume, alongside the relevancy of your application to the role.

That's why we're presenting you with four simple steps that could help your professional presentation check all the right boxes:

• The reverse-chronological resume format is the one for you, if you happen to have plenty of relevant (and recent) professional experience you'd like to showcase. This format follows a pretty succinct logic and puts the focus on your experience.
• Keep your header simple with your contact details; a headline that details the role you're applying for or your current job; and a link to your portfolio.
• Ensure your resume reaches an up-to-two-page limit, only if you happen to be applying for a more senior role or you have over a decade of relevant experience.
• Save your Sales Assistant resume as a PDF to retain its structure and presentation.

Upload & Check Your Resume

Drop your resume here or choose a file . PDF & DOCX only. Max 2MB file size.

If you're in the process of obtaining your certificate or degree, list the expected date you're supposed to graduate or be certified.

Don't forget to include these six sections on your sales assistant resume:

• Header and summary for your contact details and to highlight your alignment with the sales assistant job you're applying for
• Experience section to get into specific technologies you're apt at using and personal skills to deliver successful results
• Skills section to further highlight how your profile matches the job requirements
• Education section to provide your academic background
• Achievements to mention any career highlights that may be impressive, or that you might have missed so far in other resume sections

What recruiters want to see on your resume:

• Proven customer service experience or aptitude
• Understanding of sales principles and customer service practices
• Experience with POS (Point of Sale) transactions and inventory systems
• Ability to communicate effectively and persuasively to customers
• Flexibility in schedule, including weekends and holidays, and adaptability to different sales environments

Five dos for building your sales assistant resume experience section

The best strategic approach to your sales assistant resume experience section is to support your particular responsibilities with actions and achievements.

For example, you could list:

• Up to six responsibilities in your day-to-day work, supported by why they're important for your role, department, or organization;
• Experience items that have helped you sustain and enhance your technical knowledge within the field, or, perhaps, have helped you grow as a professional;
• Any metrics that pinpoint your success within your past roles;
• How you've solved specific problems in your day-to-day work;
• Strategies and solutions you've implemented for growth - and how that growth was measured.

The sales assistant resume experience is your best shot at making a good first impression on recruiters. That's why we've included some real-world professional examples to get you thinking about how you present your experience:

• Managed a clientele portfolio, consistently achieving a 20% growth in repeat customers by delivering personalized service and follow-up.
• Spearheaded a new customer relationship management initiative utilizing CRM software, which improved lead conversion rates by 15%.
• Negotiated and closed sales deals with an average value of $50,000 per month, surpassing team targets by 30%.
• Designed and conducted weekly training sessions for sales staff on product knowledge, resulting in a 25% increase in sales team efficiency.
• Executed daily operational store tasks with a focus on high-quality customer service, achieving a 95% satisfaction rate in customer feedback surveys.
• Worked closely with the merchandising team to optimize in-store displays, which boosted the sales of promoted items by an average of 40%.
• Identified and pursued up-selling opportunities with existing clients, increasing average transaction value by 18% over a one-year period.
• Collaborated effectively with store management to streamline inventory ordering processes, reducing stock shortages by 22%.
• Initiated a local market research project to better understand consumer behavior, leading to a more effective regional sales strategy.
• Conducted in-depth product demonstrations for high-tech electronics, with a success rate of converting 35% of demos into actual sales.
• Played a key role in organizing local community sales events that increased brand visibility and expanded customer base by 500+ individuals.
• Mentored new hires, fostering a culture of continuous improvement and contributing to a 10% decrease in staff turnover.
• Developed a system for tracking sales transactions that increased reporting accuracy and enhanced the strategic planning process.
• Led the cross-selling initiative for accessories which saw an uplift in average basket size by $15.
• Assisted in the rollout of an online ordering system, which saw online sales grow to account for 25% of total sales.
• Expertly managed over 200+ SKU's, ensuring product availability and optimizing shelf space to maximize visibility and sales.
• Conceptualized and executed a digital marketing campaign for seasonal promotions that led to a 50% increase in foot traffic.
• Advocated for the use of advanced data analytics to understand consumer trends, which informed product stocking decisions and resulted in a 10% reduction in dead stock.
• Implemented customer feedback mechanisms which provided critical insights, guiding the introduction of 3 new product lines.
• Played a pivotal role in a team that exceeded quarterly sales goals by $200,000 through strategic upselling and customer engagement techniques.
• Orchestrated an inventory clearance sale that cleared out 90% of discontinued stock without affecting regular sales performance.
• Developed and maintained strong relationships with over 150 clients, leading to a 95% retention rate over the five-year tenure.
• Systematized the customer feedback collection process, enhancing product offerings and contributing to a 30% increase in customer satisfaction scores.
• Initiated a sales referral program that expanded our customer base by 15% annually through word-of-mouth and repeat patronage.
• Launched an innovative in-store technology demonstration program that increased customer engagement and upsell opportunities.
• Played a significant role in implementing a customer loyalty program that retained an average of 80% of the customer base.
• Collaborated with the product team to provide customer preferences and feedback, directly influencing the product development pipeline.
• Oversaw the introduction of a new point-of-sale system, resulting in a 15% quicker checkout process and improved customer satisfaction.
• Facilitated weekly sales meetings to track progress towards goals, identify opportunities for improvement, and reward top performers.
• Developed a protocol for handling customer complaints that decreased resolution time by 50% and increased customer retention rates.

Quantifying impact on your resume

• Highlight the percentage of sales growth you contributed to within your department to demonstrate your effectiveness in driving revenue.
• Specify the dollar value of merchandise you were responsible for to give a sense of the scale you managed.
• Include the number of sales transactions you processed daily to reflect your efficiency and proficiency.
• Enumerate the number of products or SKUs you're familiar with to underline your product knowledge.
• Mention the volume of customer queries you resolved to illustrate your problem-solving abilities and customer service excellence.
• Document the number of repeat customers or the rate of customer retention you helped achieve through your sales tactics.
• Indicate the ranking you achieved in sales performance compared to peers to highlight your competitive edge.
• Present the percentage increase in customer satisfaction scores during your tenure to show the positive impact on customer engagement.

Action verbs for your sales assistant resume

Experience section for candidates with zero-to-none experience

While you may have less professional experience in the field, that doesn't mean you should leave this section of your resume empty or blank.

Consider these four strategies on how to substitute the lack of experience with:

• Volunteer roles - as part of the community, you've probably gained valuable people (and sometimes even technological capabilities) that could answer the job requirements
• Research projects - while in your university days, you may have been part of some cutting-edge project to benefit the field. Curate this within your experience section as a substitute for real-world experience
• Internships - while you may consider that that summer internship in New York was solely mandatory to your degree, make sure to include it as part of your experience, if it's relevant to the role
• Irrelevant previous jobs - instead of detailing the technologies you've learned, think about the transferable skills you've gained.

Recommended reads:

• How To Include Your Relevant Coursework On A Resume
• How To List Certifications On A Resume (Examples Included)

If the certificate you've obtained is especially vital for the industry or company, include it as part of your name within the resume headline.

Creating your sales assistant resume skills section: balancing hard skills and soft skills

Recruiters hiring for sales assistant roles are always keen on hiring candidates with relevant technical and people talents. Hard skills or technical ones are quite beneficial for the industry - as they refer to your competency with particular software and technologies. Meanwhile, your soft (or people) skills are quite crucial to yours and the company's professional growth as they detail how you'd cooperate and interact in your potential environment. Here's how to describe your hard and soft skill set in your sales assistant resume:

• Consider what the key job requirements are and list those towards the top of your skills section.
• Think of individual, specific skills that help you stand out amongst competitors, and detail how they've helped you succeed in the past.
• Look to the future of the industry and list all software/technologies which are forward-facing.
• Create a separate, technical skills section to supplement your experience and further align with the sales assistant job advert.

Top skills for your sales assistant resume:

Point of Sale (POS) Systems

Product Knowledge

Customer Relationship Management (CRM)

Cash Handling

Inventory Management

Visual Merchandising

Sales Reporting

Basic Math Skills

Merchandise Stocking

Communication

Customer Service

Problem-Solving

Flexibility

Attention to Detail

Time Management

Active Listening

If you happen to have some basic certificates, don't invest too much of your sales assistant resume real estate in them. Instead, list them within the skills section or as part of your relevant experience. This way you'd ensure you meet all job requirements while dedicating your certificates to only the most in-demand certification across the industry.

Your academic background: should you include your education and certifications on your sales assistant resume?

Adding relevant education and certifications to your sales assistant resume is beneficial, whether you're an experienced candidate or just starting in the field.

Featuring your higher education degree that aligns with the role demonstrates your commitment to the industry. On your sales assistant resume, include the start and graduation dates, followed by the name of the institution that awarded your degree.

Regarding certifications, it's wise to list those most relevant to the role or that have contributed to your array of crucial technical or personal traits. Be sure to include the name of the certificate and the awarding institution .

If uncertain about which certifications to feature prominently on your sales assistant resume, refer to our compiled list of the most in-demand ones for guidance.

The top 5 certifications for your sales assistant resume:

• Professional Sales Certification (PSC) - National Association of Sales Professionals
• Certified Sales Professional (CSP) - Manufacturers' Representatives Educational Research Foundation
• Certified Professional Sales Person (CPSP) - National Association of Sales Professionals
• Retail Management Certificate (RMC) - Western Association of Food Chains
• National Professional Certification in Customer Service (NRFSP) - National Retail Federation

Mention specific courses or projects that are pertinent to the job you're applying for.

• How to List a Major & Minor on Your Resume (with Examples)
• How to List Expected Graduation Date on Your Resume

Your sales assistant resume top one third: choosing between a resume summary or an objective

The top third of your resume is crucial, as recruiters might focus only on this section rather than reading the entire document. Therefore, it's important to carefully decide whether to include a resume summary or an objective.

• The resume summary encapsulates your most significant experiences, key achievements, and skills in the field. Ideal for candidates with substantial relevant experience, the summary previews what recruiters will find in the rest of your resume.
• The resume objective outlines your professional aspirations. It describes your career goals for the coming years and how you envision your role evolving in the prospective company. The resume objective is suitable if you have less professional experience and wish to emphasize various soft skills such as motivation, vision, and planning.

Explore some of the best examples of resume summaries and objectives from real-life professional resumes in the industry.

Resume summaries for a sales assistant job

• Dynamic Sales Associate with over 5 years of experience in high-volume retail environments. Skilled in customer engagement, upselling techniques, and inventory management. Spearheaded a store-wide initiative that resulted in a 20% increase in repeat customer business, innovative problem solving, and a proven track record in increasing sales figures.
• Accomplished educator transitioning into the realm of sales assistance, bringing a robust set of communication and interpersonal skills cultivated over 8 years of teaching. Excelled in creating engaging presentations, adept at learning new product lines quickly, and motivated to apply transferable skills to achieve sales growth in a dynamic retail context.
• Former hospitality professional eager to transfer 6 years of customer service expertise into the retail sales sector. Specialized in conflict resolution and customer satisfaction, consistently achieving top guest service ratings. Enthusiastic to leverage outstanding communication skills and a hearty commitment to excellence in a customer-focused sales environment.
• Energetic Sales Assistant with a 3-year tenure at a fast-paced tech retail company. Proficient in CRM software, adept at multi-tasking, and recognized for surpassing sales targets by at least 15% each quarter. Committed to maintaining current knowledge of market trends to foster innovative customer solutions and drive sustained business growth.
• Aspiring Sales Assistant with a fervent interest in starting a career in retail sales. Equipped with an informed perspective on effective communication strategies through recent marketing degree completion. Eager to leverage academic knowledge and unwavering work ethic to exceed sales objectives and contribute to the company's success.
• Dedicated individual seeking to embark on a career as a Sales Assistant, though new to the field, equipped with a strong foundation in customer service principles from volunteer work and extracurricular leadership roles. Anticipating the application of enthusiastic team collaboration and a keen learning attitude to mastering sales strategies and client relations.

Beyond your sales assistant resume basics - extra sections

Ensure your sales assistant resume stands out from the crowd by spicing it up with a couple of supplementary sections that showcase your:

• Prizes - as a special nod to what matters most in the field;
• Projects - ones that would really further support your application;
• Hobbies - include only if you think they'd further your chances at landing the role with personality
• Community impact - to hint at the causes you care about.

Key takeaways

• Ensure your sales assistant resume uses a simple, easy-to-read format that reflects upon your experience and aligns with the role;
• Be specific within the top one-third of your resume (header and summary or objective) to pinpoint what makes you the ideal candidate for the sales assistant role;
• Curate information that is tailored to the job by detailing skills, achievements, and actual outcomes of your efforts;
• List your certifications and technical capabilities to demonstrate your aptitude with specific software and technologies;
• The sections you decide on including on your sales assistant should pinpoint your professional expertise and personality.

Sales Assistant resume examples

Explore additional sales assistant resume samples and guides and see what works for your level of experience or role.

Sales Administrators roles stem from customer service and administrative fields, hence, why customer service trends tend to affect global sales administration trends.

Key tips for applying for Sales Administrator jobs are:

• Highlight experience in customer-centric roles. This could include previous administrative roles, customer service positions, or even retail positions where you frequently interacted with customers.
• Showcase your organizational abilities. In your resume, highlight occasions when your adept organization skills led to increased efficiency or better results.
• Sales Administrators need strong communication skills. If you have examples of effective communication in past roles, include these on your resume.
• Don’t just list skills. Use the 'skill-action-results' format to show how your skills brought tangible benefits, such as “increased team efficiency through…”, or “increased customer satisfaction by…”.

Sale Support Coordinator roles have a basis in both sales and administrative functions.

For applying for Sales Support Coordinator jobs, consider the following:

• Highlight your previous sales experience and how it has prepared you for a coordinating role.
• Prioritize your experience in leading or managing teams as these positions often require some degree of leadership competence.
• If you have any experience in training staff or creating sales strategies, these can be great assets to include on your resume.
• Like with any other resume, don't just list your skills. Demonstrate how they helped you achieve results, like “boosted team sales through…” or “enhanced customer relations thanks to…”.

Sales Support Specialist roles are often a combination of customer service, sales, and administrative responsibilities.

When applying for Sales Support Specialist jobs:

• Put emphasis on experience in all three areas. Refer to any roles where you've assisted a sales team, handled customer inquiries, or managed administrative tasks.
• Show your versatility. In your resume, highlight examples where your flexibility led to solutions or better outcomes.
• Your problem-solving abilities are important. Mention specific instances where your problem-solving skills resulted in successful outcomes.
• Remember to follow the 'skill-action-results' pattern. For each skill listed, also provide an instance of how it was applied and the positive result it brought. E.g “resolved complex customer complaints through…”, “increased sales rate by…”.

Looking to build your own Sales Assistant resume?

• Resume Examples

Interview Question: Why Do You Want This Job (+ Answers)

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Retail Sales Assistant CV Examples (Template & 20+ Tips)

Create a standout retail sales assistant cv with our online platform. browse professional templates for all levels and specialties. land your dream role today.

Are you looking to land a job as a Retail Sales Assistant? Look no further! Our Retail Sales Assistant CV Example article is filled with tips and examples to help you create a winning resume. Whether you're a seasoned sales professional or just starting out, this article will guide you through the process of crafting a CV that showcases your skills and experience to prospective employers. Let's get started on your path to success!

We will cover:

• How to write a CV , no matter your industry or job title.
• What to put on a CV to stand out.
• The top skills employers from every industry want to see.
• How to build a CV fast with our professional CV Builder .
• What a CV template is, and why you should use it.

What does a Retail Sales Assistant do?

A Retail Sales Assistant is responsible for assisting customers in the retail environment, including helping them find products, providing information about items, and processing sales transactions. They may also be involved in stocking shelves, maintaining the cleanliness of the store, and helping to create attractive displays. They must have strong customer service skills and the ability to work effectively in a fast-paced, dynamic retail setting.

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What are some responsibilities of a Retail Sales Assistant?

• Greet and assist customers as they enter the store
• Help customers find products and provide information about products
• Process customer transactions at the cash register
• Maintain a clean and organized store environment
• Stock and arrange merchandise on shelves and displays
• Assist with inventory management and restocking
• Answer customer inquiries and provide excellent customer service
• Assist in the opening and closing of the store

Sample Retail Sales Assistant CV for Inspiration

Retail Sales Assistant CV Personal Details:

Name: John Smith

Email: [email protected]

Phone: 123-456-7890

John Smith is a dedicated and motivated Retail Sales Assistant with 5 years of experience in providing excellent customer service and driving sales. He is adept at using various sales techniques to meet and exceed targets, and is passionate about delivering a positive shopping experience for customers.

• ABC Retail Store - Retail Sales Assistant (2017-present)
• XYZ Clothing - Sales Associate (2015-2017)

Bachelor's Degree in Business Administration - University of XYZ (2015)

• Excellent communication and interpersonal skills
• Proficient in using POS systems and handling cash transactions
• Strong ability to upsell and cross-sell products
• Knowledgeable about current fashion trends and industry products

Customer Service Certification - Retail Academy (2016)

• English (Native)
• Spanish (Basic proficiency)

CV tips for Retail Sales Assistant

Crafting an impeccable CV that kickstarts your career is a challenging endeavor. While adhering to fundamental writing principles is beneficial, seeking guidance customized for your unique job pursuit is equally prudent. As a newcomer to the professional realm, you require Retail Sales Assistant CV pointers. We've curated top-notch advice from experienced Retail Sales Assistant individuals. Explore their insights to streamline your writing journey and enhance the likelihood of fashioning a CV that captivates potential employers' attention.

• Highlight your customer service skills and experience
• Showcase any relevant sales experience or achievements
• Include any retail specific training or certifications
• Emphasize your ability to work effectively in a team
• Use specific examples to demonstrate your problem-solving abilities

Retail Sales Assistant CV Summary Examples

A Retail Sales Assistant CV summary or CV objective is essential as it provides a brief overview of your skills, experience, and career goals. It can help catch the attention of hiring managers and provide a quick snapshot of your qualifications. Whether you are a seasoned professional or just starting in the industry, a well-crafted summary or objective can help you stand out from the competition and increase your chances of landing the job. For Example:

• Experienced retail sales assistant with a proven track record of meeting and exceeding sales targets.
• Strong communication and customer service skills, with a passion for delivering exceptional shopping experiences.
• Team player who can work effectively in a fast-paced retail environment.
• Proficient in handling cash transactions and operating point of sale systems.
• Knowledgeable about the latest fashion trends and able to provide styling advice to customers.

Build a Strong Experience Section for Your Retail Sales Assistant CV

Building a strong experience section for a retail sales assistant CV is important because it showcases a candidate's relevant skills and achievements in previous roles. This section provides evidence of the candidate's ability to drive sales, provide excellent customer service, and work effectively as part of a team. It also demonstrates the candidate's understanding of the retail industry and their ability to contribute to the success of a retail business. A strong experience section can make a candidate stand out to potential employers and increase their chances of securing an interview. For Example:

• Assisted customers in finding and selecting products based on their needs and preferences.
• Maintained a clean and organized sales floor to provide a pleasant shopping experience for customers.
• Processed and handled transactions accurately and efficiently at the checkout counter.
• Provided product knowledge and recommendations to customers to help them make informed purchasing decisions.
• Managed inventory and restocked shelves to ensure products were readily available for customers.
• Assisted in creating visually appealing product displays to attract customer attention and drive sales.
• Addressed customer inquiries and resolved any issues or concerns in a professional and courteous manner.
• Participated in regular training sessions to stay updated on product knowledge and sales techniques.
• Collaborated with team members to achieve sales targets and provide excellent customer service.
• Utilized POS systems and other retail software to process sales and track inventory levels.

Retail Sales Assistant CV education example

A Retail Sales Assistant typically needs a high school diploma or equivalent. Some employers may prefer candidates with an associate's or bachelor's degree in business, retail management, or a related field. On-the-job training is often provided to familiarize sales assistants with company policies, products, and customer service techniques. Additionally, ongoing training in sales, communication, and product knowledge may be required to stay current in the retail industry. Here is an example of an experience listing suitable for a Retail Sales Assistant CV:

• Bachelor's Degree in Business Administration, XYZ University, 2015-2019
• Certification in Retail Management, ABC Institute, 2020
• Coursework in Sales and Marketing Strategies, DEF College, 2021

Retail Sales Assistant Skills for a CV

It is important to add relevant skills to a Retail Sales Assistant CV in order to demonstrate to potential employers that you have the necessary abilities to excel in the role. This can include customer service skills, product knowledge, communication skills, and the ability to work well in a team. By highlighting these skills on your CV, you can show that you are capable of delivering excellent service and driving sales for the company. Soft Skills:

• Communication Skills
• Customer Service
• Problem-solving
• Adaptability
• Time Management
• Attention to Detail
• Sales Skills
• Point of Sale
• Inventory Management
• Cash Handling
• Product Knowledge
• Visual Merchandising
• Sales Techniques
• Payment Processing
• Stock Replenishment

Common Mistakes to Avoid When Writing a Retail Sales Assistant CV

In today's competitive job market, an average of 180 applications floods employers' inboxes for each vacant position. To streamline this influx of CVs, companies frequently employ automated applicant tracking systems that weed out less qualified candidates. If your CV manages to surpass these digital gatekeepers, it must still captivate the attention of the recruiter or hiring manager. Given the sheer volume of applications, a mere 5 seconds is typically allocated to each CV before a decision is reached. With this in mind, it's crucial to eliminate any extraneous information that might relegate your application to the discard pile. To ensure your CV shines, consult the list below for elements to avoid including in your job application.

• Skipping the cover letter: A well-crafted cover letter is an opportunity to showcase your suitability for the role and express your enthusiasm for it.
• Excessive jargon: CVs laden with technical terms can alienate hiring managers who lack specialized knowledge.
• Neglecting vital details: Incorporate your contact information, education, work history, and pertinent skills and experiences.
• Relying on generic templates: Tailoring your CV to the specific job exhibits your commitment to the position and company.
• Errors in spelling and grammar: Proofreading is essential to eliminate typos, spelling errors, and grammatical blunders.
• Overemphasizing duties: Highlight accomplishments to underline your candidacy's value.
• Sharing personal information: Steer clear of revealing personal details like age, marital status, or religious affiliations.

Key takeaways for a Retail Sales Assistant CV

• Focus on customer service skills and experience
• Showcase knowledge of retail and sales processes
• Highlight any relevant experience in merchandising or inventory management
• Emphasize the ability to work in a fast-paced environment
• Include any sales targets or achievements
• Demonstrate ability to work as part of a team
• Highlight any product knowledge or expertise

• Career Advice

Career Advice » CVs and Applications » How to Write a Successful Sales Assistant CV

How to Write a Successful Sales Assistant CV

SELL YOURSELF TO GET AN INTERVIEW

If you’re aiming to land yourself a sales assistant job you first have sell yourself, via a CV, to show potential employers your sales skills. Your first step is to create a memorable cover letter and standout sales assistant CV to ensure you get an interview.

The structure of a CV is a fairly straightforward but it is vital that you don’t make any errors or try too hard to make your CV too weird and wacky!

If you want to get  Sales Assistant Jobs  emailed to you as soon as they become available simply click the button below and start applying for  Sales Assistant Jobs .

Let’s get started:

• Top tips on how to write a Sales Assistant CV 
• Retail CV Skills
• Sales Assistant CV examples

HOW TO WRITE A SALES ASSISTANT CV

It should be the content of your CV that is unique NOT the structure.

This is how your CV format should be structured.

The Structure

• Contact details at the top – your name, address, email address & telephone number.
• A sales assistant  Personal Statement  should be your first paragraph. This should be a concise ‘sales pitch’ including your skills, experience, and the industries you worked in.
• Follow this with a set of  Core Skills which relate to the job description.
• Next is your Work Experience , include the name of the company, title of the role, and the dates of employment. Under this list your responsibilities and what positive contributions and key achievements you made to the business. Start with your most recent job.
• Education and Qualifications should be the next section.  This can be a brief list of name of school or college, dates of attendance, & qualifications earned. If you have a University degree, there is no need to include details of your primary school.  Again, start with your most recent qualifications.
• Interests  section is optional, but it is a good idea to include information that adds to your personality. This is especially the case in retail where companies are looking for vibrant and energetic staff.

Sales Assistant Personal Statement

This is a very important part of your CV, even more relevant if you are creating a  sales assistant CV with no experience .  If you don’t have a work history, a personal statement enables you to highlight your skills, education, and suitability for the role.

It should be no more than 4-5 lines of your CV, but it tells the reader  who you are, what you can offer to their business, and outlines your career goals .  For example if you have recently left school, you can highlight the fact you have 8 GCSEs & 2 A levels , and are looking to use your existing skills and knowledge, develop them further, and pick up new skills mentioned in the job advert.

HOW TO WIRTE A SALES ASSISTANT WORK EXPERIENCE IN A CV

If you already have lots of retail experience the work experience section is probably the most important section of your CV.

Here are 4 top tips on how to highlight your previous experience:

• Add your most recent work experience first, including company name, your job title, dates of employment.
• List about 6 bullet points beginning with an action verb to highlight your responsibilities and/or achievements
• Quantify your achievements actual data – eg Achieved a 10% increase in sales
• Tailor this information to the job you are applying for as much as you can.

HOW TO WRITE WORK EXPERIENCE AS A SALES ASSISTANT WHEN YOU HAVE NO EXPERIENCE

Even if you have no experience, you should not ignore this section. Think about any volunteering or internships you’ve done via school or helping out friends or family that are in any way linked to retail or sales e.g. have you raised money for charity or are you a top depop seller?   Consider your educational achievements, interests or hobbies and see if you can find any relevant information to add to your work experience section.

HOW TO WRITE A SALES ASSISTANT EDUCATION SECTION IN A CV

If you have little work experience your education section is important.  You need to fall back on any qualifications you’ve attained to make a case for your suitability. Include bullet points focusing on relevant coursework and extracurricular activities relevant to the position of sales assistant.

As an experienced sales assistant, the names of the schools you attended, dates of entry, and qualifications are all you will need.

WRITING SALES ASSISTANT KEY SKILLS

Look at the job advert or job spec and list the skills outlined in it.  Then compare what hard and soft skills you have.   Cross-reference your skills with those included in the job description. It is good to include 6-10 relevant skills. If you have little or no work experience, you should expand on the skills you have including when and how you have used these skills.

WHAT TO PUT ON YOUR CV FOR RETAIL?

Stick to this tried and trusted CV structure below.  However, if you have little experience in retail you should emphasise your skills and education and place them before your work experience.

Personal Statement

• Work Experience
• Additional Sections

PERSONAL SUMMARY FOR CV RETAIL

It is best to leave this until you have finished the rest of your CV. Then you can summarise what you have written.  As the section heading suggests, it summarises your experience, achievements, skills, and education that are relevant to retail.

A personal summary is better when you have some experience. You can provide an overview of everything you’ve achieved quickly and easily. Here are some CV personal statement examples.

Example of a personal Statement for CV in Retail

“Enthusiastic & friendly sales assistant with 4 years experience. Aiming to increase the sales figures of Passion for Fashion by using proven skills in customer loyalty and sales. Improved overall customer review level by 3% and possess vast experience in handling complicated EPOS systems. Eager to implement sales techniques learned in my career to date to add to the high-quality service provided at Passion For Fashion.”

PERSONAL STATEMENT FOR RETAIL JOB WITH NO EXPERIENCE

A personal statement for applicants with minimal experience should include your transferrable skills and competencies. The aim is to convince the reader that the education and personal attributes you have will make you useful to their business.

Example of a personal Statement for CV in Retail with no experience

“Dedicated, energetic sales assistant with a keen work ethic. Skilled in inventory management and merchandising. Looking to increase customer loyalty scores and overall revenue at Passion for Fashion. Built experience in retail by volunteering at Hospice Charity Shop accepting donations and merchandising stock, received praise for innovative window displays.”

RETAIL SKILLS FOR CV

In retail, you will be customer facing so will require a mix of hard and soft skills.  For example:

• Communication and customer service skills  to deal with client queries and make sure they receive good service.
• Attention to detail – ensure the products are displayed correctly and shop is always clean and tidy
• Technical skills  for operating point of sales systems and stock checking systems
• Numeracy skills  for customer transactions
• Business knowledge  – in-depth product knowledge.

The top skills tip is:  Read the job description very carefully and match your skills against it .

There are 3 main categories of key skills:

• Transferable : Skills gained in one situation that can be used in other jobs or situations
• Job-Related : Skills that are specific to a particular job or industry that require training.
• Adaptive : Skills such as creativity, team working, positivity, speed of learning and flexibility.

When you are writing your CV for a retail sales assistant, there are many relevant skills in each category:

• Transferable : Commercial, numeracy, computer, management, and reading or writing skills.
• Job-Related : Customer service, technical, and product knowledge skills.
• Adaptive : Communication, tenacity, team working, flexibility.

RETAIL SALES ASSISTANT CV TEMPLATE

You will be able to find many CV templates or CV examples online but here is a example CV layout you can use as a guide when writing your résumé.

Amy Anderson

Address: 4 Brookside Close, Coronation Road, Lisburn, BT24 9XT

Email: [email protected]

Telephone: 075322111

With seven years’ experience in the retail sector, I have provided high-quality personal service to all customers. I quickly learned all aspects of the roles and made sure I gained in-depth stock knowledge to ensure I could handle all customer queries sucessfully. I am happy to work as part of a team, but also use my initiative when necessary. I work well under pressure and won Sales Assistant of the month 4 times in 2021.

• Motivated and driven to achieve goals and targets.
• Show initiative with an emphasis on customer satisfaction.
• Pay attention to detail, especially with visual merchandising & promotions.
• Complete transactions at the checkout with confidence due to good numeracy skills.
• Organised with good time management skills.
• Skilled in resolving conflict.
• Ability to work under extreme pressure.

Employment History

Sales Assistant at New Look May 2017 – Present Oakfield Road

Provided a personalised service to all customers who entered the store. It was here that I was truly able to showcase my love of customer service by ensuring they received knowledge of all store promotions and special offers.

Key Skills & Achievements

• Ensuring an exceedingly high level of customer service.
• Handling customer queries patiently and efficiently while dealing with any complaints. When the need arose, I escalated the situation to a manager.
• Ensured that the visual standards of the store met the company’s high standards.
• Strong organisational and planning skills with close attention to detail.
• Completing transactions at the checkout.
• Gained valuable experience in using effective sales techniques.
• Won awards for providing the best customer service on five occasions and was top salesperson on seven occasions.
• Building great relationships with customers, colleagues, and suppliers.

Customer Assistant at Lidl May 2015 – April 2017 Holywood Road

• Processed sales, exchanges, and refunds on a daily basis.
• Ensured shelves were fully stocked and matched visual merchandising guidelines.
• Tidied and made sure the shop floor was free of obstacles.
• Followed company guidelines on retail and security procedures.
• Helped customers to make purchasing decisions answering queries.
• Worked well under pressure; especially during weekend shifts when the store was busiest.

Education & Qualifications

August 2014

NVQ Qualification: City & Guilds; Retail Level 2

August 2012

7 GSCEs including English and Mathematics

Additional Information

• I enjoy going to the gym particularly Crossfit.
• I like to crochet and make of my own clothes.
• I keep up to date with the latest innovations in the world of retail.

SALES ASSISTANT CV TEMPLATE FREE

Download your Sales Assistant free CV Template UK and modify it accordingly.

WHAT SHOULD I DO NEXT?

• View and apply for  Sales Assistant Jobs
• Set up a  Sales Assistant Job Alert
• Write a  Sales Assistant Cover Letter  to go with your CV
• Prepare for a successful interview with these   top interview questions
• For more info on CV writing check out our How to write a CV – The Complete Guide

In need of some more advice? Head on over to nijobfinder’s  career advice  area where you’ll find everything from tips on preparing for an interview to advice on starting your new job.

Are you searching for a new job? nijobfinder lists thousands of  NI jobs  on site at any one time, with new jobs added daily.

Sales Representative CV example

So you want to secure a good Sales Representative job, but you’re struggling to write a CV?

Use our Sales Representative CV example and writing guide to learn exactly how you can create an effective CV and make the right impression on recruiters.

Guide contents

Sales Representative CV example

• CV layout and format
• Your CV profile
• Work experience

Education section

CV templates 

Before you start writing your CV, take a look at the example Sales Representative CV above to give yourself a good idea of the style and format that recruiters and hiring managers prefer to see.

Also, take note of the type of content that is included to impress recruiters, and how the most relevant information is made prominent, to ensure it gets noticed.

Sales Representative CV layout and format

First impressions count, so a sloppy, disorganised CV may cause your CV to be overlooked..

Instead, perfect the format and structure of your CV by working to a clear logical structure and applying some simple formatting tricks to ease readability.

Don’t underestimate the importance of this step; if your CV lacks readability, your written content won’t even be seen.

Formatting advice

• Length: If you want to hold the reader’s attention and ensure your CV isn’t yawn-worthy, it’s best to stick to two sides of A4 or less. This is more than enough room to highlight why you’re a good match for the role – anything more can quickly become tedious!
• Readability : Recruiters appreciate CVs that they can quickly scan through without trouble. Ensure yours makes the cut by formatting your headings for attention (bold or coloured fonts should do the trick) and breaking up long paragraphs into smaller chunks or short, snappy bullet points.
• Design: When it comes to CV design, it’s best to keep things simple and sleek. While elaborate designs certainly command attention, it’s not always for the right reasons! Readability is key, so whatever you choose to do, make sure you prioritise readability above everything.
• Avoid photos: Logos, profile photos or other images aren’t necessary and rarely add any value – save the space for written content, instead!

CV structure

For easy reading, write your CV to the following CV structure:

• Contact details – Make it easy for recruiters to get in touch with you by listing your contact details at the top of your CV.
• Profile – A short and snappy summary of your experience and skills, showcasing what makes you a good fit for the position.
• Work experience / career history – Note down all your work history, with your current position first, then working backwards.
• Education – A short list of your academic background and professional/vocational qualifications.
• Interest and hobbies – This is an optional section, which you can use to highlight any relevant hobbies or interests.

Now I’ll tell you exactly what you should include in each CV section.

CV Contact Details

Make it easy for recruiters to get in touch, by heading your CV with your contact details.

There’s no need for excessive details – just list the basics:

• Mobile number
• Email address – Use a professional address with no nicknames.
• Location – Just write your general location, such as ‘London’ or ‘Cardiff’ – there’s no need to put your full address.
• LinkedIn profile or portfolio URL

Sales Representative CV Profile

Recruiters read through countless applications every day.

If they don’t find what they’re looking for quickly, they’ll simply move onto the next one.

That’s what makes your CV profile (or personal statement , if you’re an entry-level/graduate candidate) so important.

This short and snappy summary sits at the top of your CV, and should give a high-level overview of why you’re a good match for the job.

This way, you can ensure that busy recruiters see your suitability from the outset, and so, feel your CV is worth their time.

Tips for creating an strong CV profile:

• Keep it concise: The best CV profiles are short, sharp and highly relevant to the target role. For this reason, it’s best to write 3-4 lines of high-level information, as anything over might be missed.
• Tailor it: If recruiters don’t see your suitability within a few seconds, they may close your CV straight away. Your CV profile should closely match the essential requirements listed in the job ad, so make sure to review them before you write it.
• Don’t add an objective: If you want to discuss your career objectives, save them for your cover letter , rather than wasting valuable CV profile space.
• Avoid cliches: Focus on fact, not fluff. Phrases like “Committed and enthusiastic thought-leader” and “Dynamic problem solver” might sound fancy, but they’ll do nothing for your application. Not only do they sound cheesy, but they have no substance – stick to real skills and facts

What to include in your Sales Representative CV profile?

• Summary of experience: Recruiters will want to know what type of companies you’ve worked for, industries you have knowledge of, and the type of work you’ve carried out in the past, so give them a summary of this in your profile.
• Relevant skills: Highlight your skills which are most relevant to Sales Representative jobs, to ensure that recruiters see your most in-demand skills as soon as they open your CV.
• Essential qualifications: If the jobs you are applying to require candidates to have certain qualifications, then you must add them in your profile to ensure they are seen by hiring managers.

Quick tip: If spelling and grammar are not a strong point of yours, Use our quick-and-easy CV Builder to add pre-written content that has been created by recruitment experts, and proofread by our team.

Core skills section

In addition to your CV profile, your core skills section provides an easily digestible snapshot of your skills – perfect for grabbing the attention of busy hiring managers.

As Sales Representative jobs might receive a huge pile of applications, this is a great way to stand out and show off your suitability for the role.

It should be made up of 2-3 columns of bullet points and be made up of skills that are highly relevant to the jobs you are targeting.

Work experience/Career history

By this point, employers will be keen to know more detail about you career history.

Starting with your most recent role and working backwards, create a snappy list of any relevant roles you’ve held.

This could be freelance, voluntary, part-time or temporary jobs too. Anything that’s relevant to your target role is well-worth listing!

Structuring your roles

The structure of your work experience section can seriously affect its impact.

This is generally the biggest section of a CV, and with no thought to structure, it can look bulky and important information can get lost.

Use my 3-step structure below to allow for easy navigation, so employers can find what they are looking for:

Start with a 1-2 sentence summary of your role as a whole, detailing what the goal of your position was, who you reported to or managed, and the type of organisation you worked for.

Key responsibilities

Follow with a snappy list of bullet points, detailing your daily duties and responsibilities.

Tailor it to the role you’re applying for by mentioning how you put the target employer’s desired hard skills and knowledge to use in this role.

Key achievements

Lastly, add impact by highlight 1-3 key achievements  that you made within the role.

Struggling to think of an achievement? If it had a positive impact on your company, it counts.

For example, you might increased company profits, improved processes, or something simpler, such as going above and beyond to solve a customer’s problem.

After your work experience, your education section should provide a detailed view of your academic background.

Begin with those most relevant to Sales Representative jobs, such as vocational training or degrees. If you have space, you can also mention your academic qualifications, such as A-Levels and GCSEs.

Focus on the qualifications that are most relevant to the jobs you are applying for.

Interests and hobbies

Although this is an optional section, it can be useful if your hobbies and interests will add further depth to your CV.

Interests which are related to the sector you are applying to, or which show transferable skills like leadership or teamwork, can worth listing.

On the other hand, generic hobbies like “going out with friends” won’t add any value to your application, so are best left off your CV.

Writing your Sales Representative CV

When putting together your Sales Representative CV, there are a few key points to remember

Always tailor your CV to the target role, even if it means creating several versions for different roles.

Additionally, remember that the structure and format of your CV needs just as much attention as the content.

Remember to triple-check for spelling and grammar errors before hitting send. If you’re unsure, use our quick-and-easy CV Builder to add pre-written expert content with one click.

Good luck with your job search!

CV example sales assistant

As a sales assistant, your job is to sell a company's products and services to customers in a retail environment. In addition, you could also be labelling products, restocking shelves, cashing up, processing refunds, handling customer queries on the phone or arrange displays to promote products.

Depending on where you work, whether in a department store or a small shop, your tasks and responsibilities could vary greatly.

How can you make sure that you land the right job for your skills and experience? By tailoring your CV to your potential employer's needs. We’ll show you how with our writing tips and our sales assistant CV example .

Personal statement or profile

In sales, first impressions count. If a customer doesn’t like the look of the product you’re trying to sell, they won’t want to hear your presentation.

The same applies for your personal statement or profile , which need to convince recruiters and hiring managers that the rest of your CV is worth reading.

Consider this your sales pitch. What makes you stand out from other candidates? Have you maintained a 95% - 100% customer satisfaction rate? Have you consistently sold more than your colleagues? Perhaps, you have expertise in specific sales systems or within a specific sector?

I am a customer-focused and target-oriented sales assistant with 9 years’ experience. My key achievements include generating £1,000 in additional monthly revenue and being named the best sales assistant in the first month at Bodyshop. I excel in delivering exactly what customers need, by asking the right questions and forming trusting relationships with them.

Work experience

Generally, no prior experience is required for entry-level sales assistant roles; however, most employers will be looking for customer service experience.

For the more senior roles, employers will want to know:

• Whether you consistently met targets
• How you handled complaints
• Which POS (Point of Sale) systems you used
• How much money you handled on a daily basis
• Whether you managed any promotions

As sales is a numbers game, try to quantify your achievements rather than simply listing your roles and responsibilities:

Sep 2018 - present Sales Assistant, Debenhams, Oxford

• Consistently reaching £2,000 daily sales target of beauty and cosmetic treatments.
• Train new members of staff, ensuring they understand the company policy and expected levels of service.
• Implementing a new stock management system to increase efficiency by 25%.
• Processed cash and card payments via the Lightspeed POS system.

Feb 2016 - Aug 2018 Sales Assistant, Superdrug, Oxford

• Regularly exceeded sales targets by 20%.
• Arranging displays attractively to promote products.
• Took receipt of deliveries, storing stock appropriately within the warehouse.
• Advised customers on skincare regimes.

Mar 2012 - Jan 2015 Sales Assistant, Bodyshop, Oxford

• Named the best sales assistant in my first month for generating £1,000 in revenue.
• Received a 98% rating on customer satisfaction surveys.
• Processed transactions, using the Vend POS systems.
• Assisted in setting up store promotions and displays.

While there are no minimum qualifications to work as a sales assistant, employers generally prefer a high level of education and good literacy and numeracy levels as you’ll be interacting with the public and handling cash all day.

Additional qualifications such as NVQs could help boost your application as they demonstrate an interest in the industry and dedication to self-improvement:

Aug 2011 - Sep 2011 Level 2 Certificate in Retail Skills, City & Guilds, London

• Displaying stock to promote products.
• Keeping stock on sale at required levels.
• Demonstrating products in a retail environment.
• Helping customers to choose products.
• Carrying out promotional campaigns.

Sep 2009 - Jul 2011 A-Levels in English, Maths and History: A, B, C, Falmer High School, Brighton

As a sales assistant, you’ll need a multitude of skills to carry out the various tasks associated with the role: engaging with customers, highlighting promotions, responding to customer inquiries, arranging merchandise displays, processing transactions, and guiding customers through the buying process.

Communication: Building relationships with customers to facilitate sales.

Software: Experience with POS Systems Lightspeed and Vend.

Product knowledge: Developed comprehensive product knowledge of health and beauty products, contributing to an increase of £1,000 in monthly sales.

Leadership: Train new members of staff, ensuring they understand the company policy and expected levels of service.

Accounting: Processing £2,000 daily in transactions.

Customer service: Received a 98% satisfaction rating from customer surveys.

Visual merchandising: Arranging displays attractively to promote products.

As with any customer-facing role, the ability to interact with customers in their own language can ease interactions and lead to sales.

You don't need to be fluent in a language to put it on your CV. Depending on the needs of the company where you will be working, just being able to greet the customer and exchange a few words may be enough. On the other hand, if you’re applying for a role where you’ll be negotiating deals with clients, then more advanced language skills will be required:

English - native

German - fluent

French - intermediate

While it may be tempting, never exaggerate your ability to speak a foreign language (or to do anything else on your CV for that matter!). It’s all too easy for employers to test your language skills, whether in an interview or even long after you’ve landed the job. If you’re only able to speak a language conversationally or only know a few words of the language, be honest, so employers know what to expect.

Volunteer Experience

Volunteering can be a great way to see whether a career in retail is for you, while giving something back to the community. Typical tasks as a volunteer include skills that you would also be expected to demonstrate as a sales assistant: arranging displays, promoting products, running campaigns, assisting customers, etc.

Where there is strong competition for a job, your volunteer experience could help sway the hiring manager’s decision. According to research conducted by the professional service network Deloitte , 85% of hiring managers are willing to overlook other CV flaws when a candidate includes volunteer work:

Volunteer experience

Oct 2011 - Feb 2012 Volunteer Charity Shop Assistant, Barnado’s Hospice, London

• Tripled the number of donations through charity events (coffee mornings, quizzes and raffles).
• Assisted the charity shop manager with the preparation of stock, including sorting, steaming and pricing.
• Processed sales and returns, while ensuring customer satisfaction.

Format and layout

If you have a lot of experience, listing your work experience and education in reverse chronological order allows recruiters to quickly piece together your career history. This means listing your most recent job or degree as close at the top of the corresponding section and subsequent ones underneath in descending order.

On the other hand, if you lack experience, you want to emphasise skills and other experience that demonstrate that you would make a good sales assistant (e.g. customer service skills, the ability to persuade people, etc.). In this case, you can use a functional or skills-based CV , where you list five or six key skills from the job description and prove examples of situations in which you have used or developed these skills. Choose the resume format that is best fitting for your situation.

Layout and design

Sales assistants represent the brand of a company and need to maintain a professional image at all times. To be on the safe side, choose a discreet and classic cv template that corresponds to the different companies recruiting sales assistants. Stick to two or three colours at the most to avoid your CV looking too garish.

If appropriate, you could also use the colour code of the company you’re applying to; however, proceed with caution here, as very few employers want to see yellows and pinks on a CV or resume .

Keep to a font size of 10 to 12 for normal text and up to 16 headings, so that recruiters can quickly find the information they’re looking for. The key word here is legibility.

Hopefully, you now have everything you need to create your own sales assistant CV.

Create your CV as a sales assistant now!

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