Faculty of dentistry.
In general, quantitative research seeks to understand the causal or correlational relationship between variables through testing hypotheses, whereas qualitative research seeks to understand a phenomenon within a real-world context through the use of interviews and observation. Both types of research are valid, and certain research topics are better suited to one approach or the other. However, it is important to understand the differences between qualitative and quantitative research so that you will be able to conduct an informed critique and analysis of any articles that you read, because you will understand the different advantages, disadvantages, and influencing factors for each approach.
The table below illustrates the main differences between qualitative and quantitative research. Be aware that these are generalizations, and that not every research study or article will fit neatly into these categories.
|
|
|
| Complexity, contextual, inductive logic, discovery, exploration | Experiment, random assignment, independent/dependent variable, causal/correlational, validity, deductive logic |
| Understand a phenomenon | Discover causal relationships or describe a phenomenon |
| Purposive sample, small | Random sample, large |
| Focus groups, interviews, field observation | Tests, surveys, questionnaires |
| Phenomenological, grounded theory, ethnographic, case study, historical/narrative research, participatory research, clinical research | Experimental, quasi-experimental, descriptive, methodological, exploratory, comparative, correlational, developmental (cross-sectional, longitudinal/prospective/cohort, retrospective/ex post facto/case control) |
Systematic reviews, meta-analyses, and integrative reviews are not exactly designs, but they synthesize, analyze, and compare the results from many research studies and are somewhat quantitative in nature. However, they are not truly quantitative or qualitative studies.
References:
LoBiondo-Wood, G., & Haber, J. (2010). Nursing research: Methods and critical appraisal for evidence-based practice (7 th ed.). St. Louis, MO: Mosby Elsevier
Mertens, D. M. (2010). Research and evaluation in education and psychology (3 rd ed.). Los Angeles: SAGE
This 2-minute video provides a simplified overview of the primary distinctions between quantitative and qualitative research.
It's important to keep in mind that research studies and articles are not always 100% qualitative or 100% quantitative. A mixed methods study involves both qualitative and quantitative approaches. If you need to find articles that are purely qualitative or purely quanititative, be sure to look carefully at the methodology sections to make sure the studies did not utilize both methods.
Know the Differences & Comparisons
In a qualitative research, there are only a few non-representative cases are used as a sample to develop an initial understanding. Unlike, quantitative research in which a sufficient number of representative cases are taken to consideration to recommend a final course of action.
There is a never-ending debate on, which research is better than the other, so in this article, we are going to shed light on the difference between qualitative and quantitative research.
Comparison chart.
Basis for Comparison | Qualitative Research | Quantitative Research |
---|---|---|
Meaning | Qualitative research is a method of inquiry that develops understanding on human and social sciences, to find the way people think and feel. | Quantitative research is a research method that is used to generate numerical data and hard facts, by employing statistical, logical and mathematical technique. |
Nature | Holistic | Particularistic |
Approach | Subjective | Objective |
Research type | Exploratory | Conclusive |
Reasoning | Inductive | Deductive |
Sampling | Purposive | Random |
Data | Verbal | Measurable |
Inquiry | Process-oriented | Result-oriented |
Hypothesis | Generated | Tested |
Elements of analysis | Words, pictures and objects | Numerical data |
Objective | To explore and discover ideas used in the ongoing processes. | To examine cause and effect relationship between variables. |
Methods | Non-structured techniques like In-depth interviews, group discussions etc. | Structured techniques such as surveys, questionnaires and observations. |
Result | Develops initial understanding | Recommends final course of action |
Qualitative research is one which provides insights and understanding of the problem setting. It is an unstructured, exploratory research method that studies highly complex phenomena that are impossible to elucidate with the quantitative research. Although, it generates ideas or hypothesis for later quantitative research.
Qualitative research is used to gain an in-depth understanding of human behaviour, experience, attitudes, intentions, and motivations, on the basis of observation and interpretation, to find out the way people think and feel. It is a form of research in which the researcher gives more weight to the views of the participants. Case study, grounded theory, ethnography, historical and phenomenology are the types of qualitative research.
Quantitative research is a form of research that relies on the methods of natural sciences, which produces numerical data and hard facts. It aims at establishing cause and effect relationship between two variables by using mathematical, computational and statistical methods. The research is also known as empirical research as it can be accurately and precisely measured.
The data collected by the researcher can be divided into categories or put into rank, or it can be measured in terms of units of measurement. Graphs and tables of raw data can be constructed with the help quantitative research, making it easier for the researcher to analyse the results.
The differences between qualitative and quantitative research are provided can be drawn clearly on the following grounds:
An ideal research is one, which is conducted by considering both the methods, together. Although, there are some particular areas which require, only one type of research which mainly depends on the information required by the researcher. While qualitative research tends to be interpretative, quantitative research is concrete.
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Though the terms sound similar, qualitative vs. quantitative research are two significantly different data collection methods. Understanding that difference can make a large impact on how you analyze the success of a product, service update, or overall company performance.
Let’s take a look at the difference between qualitative and quantitative research, when to use each (or both), and how to gather the data sets effectively.
Qualitative and quantitative research are two different approaches to collecting data used to test hypotheses. Quantitative research is a numeric method of collecting data, whereas qualitative research is a non-numerical approach to data collection.
Any data that can fall neatly into a numerical system or rating – number of customers, dates of purchases, revenue, Net Promoter Score (NPS) , and so on – falls under the quantitative research bracket.
Quantitative data forms the what : the tangible aspects of an audience’s interest, such as sales data or customer engagement metrics.
The key benefit of quantitative data is that it is easy to analyze, as it is highly structured. Once collected, you can generate and categorize information easily with graphs, percentages, and tables – making it ideal for organizing on a dashboard.
This type of data helps you to more easily spot trends, make predictions, and see correlations. It’s easy to replicate your research, compare results, and analyze large quantities of data.
The downside of this type of data is that it’s hard to understand the motivation or reasoning – in essence, the context – behind the information you collect, making it difficult for you to confirm any theories you have based on what drives the data. Or, there might be structural bias, as you might be looking for the wrong type of data for your problem, measuring data incorrectly, or using an incorrect sampling method.
This is why qualitative research is equally as important to consider.
Qualitative research usually involves studying language – words, their meaning, concepts, and opinions. It analyzes the why – what an audience thinks and why they hold a certain opinion. This data can be gathered from text, images, audio or video clips, and more.
The key benefit of qualitative data is that it helps you understand the motivations for your audience’s actions. It can explain the “what” as outlined in quantitative data, helping you to troubleshoot issues and create new ideas for research.
Qualitative data is also flexible and represents your audience’s views authentically. It’s descriptive, which helps you understand context more fully.
The downside of qualitative data – as most qualitative researchers will agree – is that it is by its very nature difficult to quantify, as it’s likely to be unstructured or semi-structured data. Qualitative data is also subjective, and relies on your audience to be truthful throughout the data collection process.
Both approaches can help you gain insight into your target audience group, but when is it more appropriate to use quantitative or qualitative data collection?
Qualitative data gives you the ability to understand the more nebulous facets of your audience’s experience and their opinion about these aspects.
Examples of when you might use qualitative research include:
Quantitative data gives you concrete results, meaning you can use it to test or confirm theories you might have about your audience’s experiences.
Examples of when you might use quantitative research include:
Using both qualitative and quantitative data will give you a more comprehensive understanding of your audience’s drives and the tangible outcomes of their attitudes and opinions.
You could use both types of data to:
There are many ways to gather qualitative and quantitative data, no matter what sample size you’re working with in your study. The methods below include both qualitative and quantitative research methods.
Likely the easiest way to gather qualitative or quantitative data, surveys allow you to deliver your research questions to your audience quickly and easily gather data for analysis. They can be served to participants in multiple ways – via email, in-app, on your website, and more.
Interviewing a select group of individuals to get their opinions on certain products or topics can give you honest insights from consumers.
Observing how people use your business’s products and services can help you spot problems and troubleshoot them first-hand.
One-on-one discussions with individuals who could have keen insight into your business can help unveil more human insights into your company.
Collecting stories from those who’ve used your products and services can help illuminate problems and successes.
Using third-party data can help you understand your business’ position when compared to others. This research is more likely to yield quantitative data.
If you’re aiming to take action to improve your customer experience, you’ll need to ask the right questions. Depending on whether you’re looking for quantitative, qualitative data, or a combination of both, you’ll want to use different question styles.
Let’s review some of the most common quantitative survey question types .
Likert scale questions evaluate how much the survey respondent agrees with a particular statement by asking them to select a score on a numerical scale as it aligns with their sentiment.
You can then calculate the quantitative data for a chosen group of responses to produce an overall score to determine if you’re meeting or not meeting expectations (depending on what you’re measuring).
Sample quantitative Likert scale questions include:
Similar to the Likert scale, a 5-point rating scale can be used with Smileys or Stars surveys. Universally recognizable and visually intuitive, it’s a simple way to get quantitative responses and sentiment data that can be tracked over time.
Thumbs up/down surveys are also an easy way to gauge your audience’s views. Innately straightforward, a two-option survey can lead to faster survey completion from your respondents and instant quantitative data collection.
Giving your audience multiple options can help narrow down details on preferences, usage, quantity, frequency, and more. Though these questions contain words in the selection options, you are actually gathering objective, quantitative data that can work to support your statistical analysis.
Some question examples include:
Numerical, quantitative data makes tracking, reporting, and sharing data across your organization possible. However, gathering qualitative feedback from your audience can unveil specific details about your quantitative data – why a customer gave a negative score or verbatim suggestions for how to improve – that can make a more strategic impact.
If the respondent does not find that your provided options match their opinion, you can provide an “other” box to have them write their answer. This reduces the chance of survey bias and provides qualitative feedback on why they don’t align with the given options.
An open-ended or free response survey question gives the respondent freedom to describe their experience or score decision in their own words. The verbatim comments provided from open-ended questions can shed light on why your quantitative data improves or decreases over time.
TIP: When using open-ended questions, it’s important to think about which research type (qualitative or quantitative) will really give you the data you’re looking for.
For example, if you simply want to learn about customer preferences, it may be best to get specific about the selection options in a multiple select question instead of an open-ended question to avoid obscure or a wide range of answers that will be difficult to quantify. That’s why instead of choosing between qualitative and quantitative research, combining quantitative (multiple choice) and qualitative (“other” option) can be beneficial.
As you can see, it’s not really a question of qualitative vs. quantitative data – it’s a blend of both that give you real audience insights.
Fortunately, your data collection method doesn’t have to be complicated. Delighted’s self-serve free online survey maker is equipped with quantitative and qualitative survey options to help you make the most out of your data analysis research.
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What’s the difference between quantitative and qualitative methods.
Quantitative research deals with numbers and statistics, while qualitative research deals with words and meanings.
Quantitative methods allow you to systematically measure variables and test hypotheses . Qualitative methods allow you to explore concepts and experiences in more detail.
Attrition refers to participants leaving a study. It always happens to some extent—for example, in randomized controlled trials for medical research.
Differential attrition occurs when attrition or dropout rates differ systematically between the intervention and the control group . As a result, the characteristics of the participants who drop out differ from the characteristics of those who stay in the study. Because of this, study results may be biased .
Action research is conducted in order to solve a particular issue immediately, while case studies are often conducted over a longer period of time and focus more on observing and analyzing a particular ongoing phenomenon.
Action research is focused on solving a problem or informing individual and community-based knowledge in a way that impacts teaching, learning, and other related processes. It is less focused on contributing theoretical input, instead producing actionable input.
Action research is particularly popular with educators as a form of systematic inquiry because it prioritizes reflection and bridges the gap between theory and practice. Educators are able to simultaneously investigate an issue as they solve it, and the method is very iterative and flexible.
A cycle of inquiry is another name for action research . It is usually visualized in a spiral shape following a series of steps, such as “planning → acting → observing → reflecting.”
To make quantitative observations , you need to use instruments that are capable of measuring the quantity you want to observe. For example, you might use a ruler to measure the length of an object or a thermometer to measure its temperature.
Criterion validity and construct validity are both types of measurement validity . In other words, they both show you how accurately a method measures something.
While construct validity is the degree to which a test or other measurement method measures what it claims to measure, criterion validity is the degree to which a test can predictively (in the future) or concurrently (in the present) measure something.
Construct validity is often considered the overarching type of measurement validity . You need to have face validity , content validity , and criterion validity in order to achieve construct validity.
Convergent validity and discriminant validity are both subtypes of construct validity . Together, they help you evaluate whether a test measures the concept it was designed to measure.
You need to assess both in order to demonstrate construct validity. Neither one alone is sufficient for establishing construct validity.
Content validity shows you how accurately a test or other measurement method taps into the various aspects of the specific construct you are researching.
In other words, it helps you answer the question: “does the test measure all aspects of the construct I want to measure?” If it does, then the test has high content validity.
The higher the content validity, the more accurate the measurement of the construct.
If the test fails to include parts of the construct, or irrelevant parts are included, the validity of the instrument is threatened, which brings your results into question.
Face validity and content validity are similar in that they both evaluate how suitable the content of a test is. The difference is that face validity is subjective, and assesses content at surface level.
When a test has strong face validity, anyone would agree that the test’s questions appear to measure what they are intended to measure.
For example, looking at a 4th grade math test consisting of problems in which students have to add and multiply, most people would agree that it has strong face validity (i.e., it looks like a math test).
On the other hand, content validity evaluates how well a test represents all the aspects of a topic. Assessing content validity is more systematic and relies on expert evaluation. of each question, analyzing whether each one covers the aspects that the test was designed to cover.
A 4th grade math test would have high content validity if it covered all the skills taught in that grade. Experts(in this case, math teachers), would have to evaluate the content validity by comparing the test to the learning objectives.
Snowball sampling is a non-probability sampling method . Unlike probability sampling (which involves some form of random selection ), the initial individuals selected to be studied are the ones who recruit new participants.
Because not every member of the target population has an equal chance of being recruited into the sample, selection in snowball sampling is non-random.
Snowball sampling is a non-probability sampling method , where there is not an equal chance for every member of the population to be included in the sample .
This means that you cannot use inferential statistics and make generalizations —often the goal of quantitative research . As such, a snowball sample is not representative of the target population and is usually a better fit for qualitative research .
Snowball sampling relies on the use of referrals. Here, the researcher recruits one or more initial participants, who then recruit the next ones.
Participants share similar characteristics and/or know each other. Because of this, not every member of the population has an equal chance of being included in the sample, giving rise to sampling bias .
Snowball sampling is best used in the following cases:
The reproducibility and replicability of a study can be ensured by writing a transparent, detailed method section and using clear, unambiguous language.
Reproducibility and replicability are related terms.
Stratified sampling and quota sampling both involve dividing the population into subgroups and selecting units from each subgroup. The purpose in both cases is to select a representative sample and/or to allow comparisons between subgroups.
The main difference is that in stratified sampling, you draw a random sample from each subgroup ( probability sampling ). In quota sampling you select a predetermined number or proportion of units, in a non-random manner ( non-probability sampling ).
Purposive and convenience sampling are both sampling methods that are typically used in qualitative data collection.
A convenience sample is drawn from a source that is conveniently accessible to the researcher. Convenience sampling does not distinguish characteristics among the participants. On the other hand, purposive sampling focuses on selecting participants possessing characteristics associated with the research study.
The findings of studies based on either convenience or purposive sampling can only be generalized to the (sub)population from which the sample is drawn, and not to the entire population.
Random sampling or probability sampling is based on random selection. This means that each unit has an equal chance (i.e., equal probability) of being included in the sample.
On the other hand, convenience sampling involves stopping people at random, which means that not everyone has an equal chance of being selected depending on the place, time, or day you are collecting your data.
Convenience sampling and quota sampling are both non-probability sampling methods. They both use non-random criteria like availability, geographical proximity, or expert knowledge to recruit study participants.
However, in convenience sampling, you continue to sample units or cases until you reach the required sample size.
In quota sampling, you first need to divide your population of interest into subgroups (strata) and estimate their proportions (quota) in the population. Then you can start your data collection, using convenience sampling to recruit participants, until the proportions in each subgroup coincide with the estimated proportions in the population.
A sampling frame is a list of every member in the entire population . It is important that the sampling frame is as complete as possible, so that your sample accurately reflects your population.
Stratified and cluster sampling may look similar, but bear in mind that groups created in cluster sampling are heterogeneous , so the individual characteristics in the cluster vary. In contrast, groups created in stratified sampling are homogeneous , as units share characteristics.
Relatedly, in cluster sampling you randomly select entire groups and include all units of each group in your sample. However, in stratified sampling, you select some units of all groups and include them in your sample. In this way, both methods can ensure that your sample is representative of the target population .
A systematic review is secondary research because it uses existing research. You don’t collect new data yourself.
The key difference between observational studies and experimental designs is that a well-done observational study does not influence the responses of participants, while experiments do have some sort of treatment condition applied to at least some participants by random assignment .
An observational study is a great choice for you if your research question is based purely on observations. If there are ethical, logistical, or practical concerns that prevent you from conducting a traditional experiment , an observational study may be a good choice. In an observational study, there is no interference or manipulation of the research subjects, as well as no control or treatment groups .
It’s often best to ask a variety of people to review your measurements. You can ask experts, such as other researchers, or laypeople, such as potential participants, to judge the face validity of tests.
While experts have a deep understanding of research methods , the people you’re studying can provide you with valuable insights you may have missed otherwise.
Face validity is important because it’s a simple first step to measuring the overall validity of a test or technique. It’s a relatively intuitive, quick, and easy way to start checking whether a new measure seems useful at first glance.
Good face validity means that anyone who reviews your measure says that it seems to be measuring what it’s supposed to. With poor face validity, someone reviewing your measure may be left confused about what you’re measuring and why you’re using this method.
Face validity is about whether a test appears to measure what it’s supposed to measure. This type of validity is concerned with whether a measure seems relevant and appropriate for what it’s assessing only on the surface.
Statistical analyses are often applied to test validity with data from your measures. You test convergent validity and discriminant validity with correlations to see if results from your test are positively or negatively related to those of other established tests.
You can also use regression analyses to assess whether your measure is actually predictive of outcomes that you expect it to predict theoretically. A regression analysis that supports your expectations strengthens your claim of construct validity .
When designing or evaluating a measure, construct validity helps you ensure you’re actually measuring the construct you’re interested in. If you don’t have construct validity, you may inadvertently measure unrelated or distinct constructs and lose precision in your research.
Construct validity is often considered the overarching type of measurement validity , because it covers all of the other types. You need to have face validity , content validity , and criterion validity to achieve construct validity.
Construct validity is about how well a test measures the concept it was designed to evaluate. It’s one of four types of measurement validity , which includes construct validity, face validity , and criterion validity.
There are two subtypes of construct validity.
Naturalistic observation is a valuable tool because of its flexibility, external validity , and suitability for topics that can’t be studied in a lab setting.
The downsides of naturalistic observation include its lack of scientific control , ethical considerations , and potential for bias from observers and subjects.
Naturalistic observation is a qualitative research method where you record the behaviors of your research subjects in real world settings. You avoid interfering or influencing anything in a naturalistic observation.
You can think of naturalistic observation as “people watching” with a purpose.
A dependent variable is what changes as a result of the independent variable manipulation in experiments . It’s what you’re interested in measuring, and it “depends” on your independent variable.
In statistics, dependent variables are also called:
An independent variable is the variable you manipulate, control, or vary in an experimental study to explore its effects. It’s called “independent” because it’s not influenced by any other variables in the study.
Independent variables are also called:
As a rule of thumb, questions related to thoughts, beliefs, and feelings work well in focus groups. Take your time formulating strong questions, paying special attention to phrasing. Be careful to avoid leading questions , which can bias your responses.
Overall, your focus group questions should be:
A structured interview is a data collection method that relies on asking questions in a set order to collect data on a topic. They are often quantitative in nature. Structured interviews are best used when:
More flexible interview options include semi-structured interviews , unstructured interviews , and focus groups .
Social desirability bias is the tendency for interview participants to give responses that will be viewed favorably by the interviewer or other participants. It occurs in all types of interviews and surveys , but is most common in semi-structured interviews , unstructured interviews , and focus groups .
Social desirability bias can be mitigated by ensuring participants feel at ease and comfortable sharing their views. Make sure to pay attention to your own body language and any physical or verbal cues, such as nodding or widening your eyes.
This type of bias can also occur in observations if the participants know they’re being observed. They might alter their behavior accordingly.
The interviewer effect is a type of bias that emerges when a characteristic of an interviewer (race, age, gender identity, etc.) influences the responses given by the interviewee.
There is a risk of an interviewer effect in all types of interviews , but it can be mitigated by writing really high-quality interview questions.
A semi-structured interview is a blend of structured and unstructured types of interviews. Semi-structured interviews are best used when:
An unstructured interview is the most flexible type of interview, but it is not always the best fit for your research topic.
Unstructured interviews are best used when:
The four most common types of interviews are:
Deductive reasoning is commonly used in scientific research, and it’s especially associated with quantitative research .
In research, you might have come across something called the hypothetico-deductive method . It’s the scientific method of testing hypotheses to check whether your predictions are substantiated by real-world data.
Deductive reasoning is a logical approach where you progress from general ideas to specific conclusions. It’s often contrasted with inductive reasoning , where you start with specific observations and form general conclusions.
Deductive reasoning is also called deductive logic.
There are many different types of inductive reasoning that people use formally or informally.
Here are a few common types:
Inductive reasoning is a bottom-up approach, while deductive reasoning is top-down.
Inductive reasoning takes you from the specific to the general, while in deductive reasoning, you make inferences by going from general premises to specific conclusions.
In inductive research , you start by making observations or gathering data. Then, you take a broad scan of your data and search for patterns. Finally, you make general conclusions that you might incorporate into theories.
Inductive reasoning is a method of drawing conclusions by going from the specific to the general. It’s usually contrasted with deductive reasoning, where you proceed from general information to specific conclusions.
Inductive reasoning is also called inductive logic or bottom-up reasoning.
A hypothesis states your predictions about what your research will find. It is a tentative answer to your research question that has not yet been tested. For some research projects, you might have to write several hypotheses that address different aspects of your research question.
A hypothesis is not just a guess — it should be based on existing theories and knowledge. It also has to be testable, which means you can support or refute it through scientific research methods (such as experiments, observations and statistical analysis of data).
Triangulation can help:
But triangulation can also pose problems:
There are four main types of triangulation :
Many academic fields use peer review , largely to determine whether a manuscript is suitable for publication. Peer review enhances the credibility of the published manuscript.
However, peer review is also common in non-academic settings. The United Nations, the European Union, and many individual nations use peer review to evaluate grant applications. It is also widely used in medical and health-related fields as a teaching or quality-of-care measure.
Peer assessment is often used in the classroom as a pedagogical tool. Both receiving feedback and providing it are thought to enhance the learning process, helping students think critically and collaboratively.
Peer review can stop obviously problematic, falsified, or otherwise untrustworthy research from being published. It also represents an excellent opportunity to get feedback from renowned experts in your field. It acts as a first defense, helping you ensure your argument is clear and that there are no gaps, vague terms, or unanswered questions for readers who weren’t involved in the research process.
Peer-reviewed articles are considered a highly credible source due to this stringent process they go through before publication.
In general, the peer review process follows the following steps:
Exploratory research is often used when the issue you’re studying is new or when the data collection process is challenging for some reason.
You can use exploratory research if you have a general idea or a specific question that you want to study but there is no preexisting knowledge or paradigm with which to study it.
Exploratory research is a methodology approach that explores research questions that have not previously been studied in depth. It is often used when the issue you’re studying is new, or the data collection process is challenging in some way.
Explanatory research is used to investigate how or why a phenomenon occurs. Therefore, this type of research is often one of the first stages in the research process , serving as a jumping-off point for future research.
Exploratory research aims to explore the main aspects of an under-researched problem, while explanatory research aims to explain the causes and consequences of a well-defined problem.
Explanatory research is a research method used to investigate how or why something occurs when only a small amount of information is available pertaining to that topic. It can help you increase your understanding of a given topic.
Clean data are valid, accurate, complete, consistent, unique, and uniform. Dirty data include inconsistencies and errors.
Dirty data can come from any part of the research process, including poor research design , inappropriate measurement materials, or flawed data entry.
Data cleaning takes place between data collection and data analyses. But you can use some methods even before collecting data.
For clean data, you should start by designing measures that collect valid data. Data validation at the time of data entry or collection helps you minimize the amount of data cleaning you’ll need to do.
After data collection, you can use data standardization and data transformation to clean your data. You’ll also deal with any missing values, outliers, and duplicate values.
Every dataset requires different techniques to clean dirty data , but you need to address these issues in a systematic way. You focus on finding and resolving data points that don’t agree or fit with the rest of your dataset.
These data might be missing values, outliers, duplicate values, incorrectly formatted, or irrelevant. You’ll start with screening and diagnosing your data. Then, you’ll often standardize and accept or remove data to make your dataset consistent and valid.
Data cleaning is necessary for valid and appropriate analyses. Dirty data contain inconsistencies or errors , but cleaning your data helps you minimize or resolve these.
Without data cleaning, you could end up with a Type I or II error in your conclusion. These types of erroneous conclusions can be practically significant with important consequences, because they lead to misplaced investments or missed opportunities.
Data cleaning involves spotting and resolving potential data inconsistencies or errors to improve your data quality. An error is any value (e.g., recorded weight) that doesn’t reflect the true value (e.g., actual weight) of something that’s being measured.
In this process, you review, analyze, detect, modify, or remove “dirty” data to make your dataset “clean.” Data cleaning is also called data cleansing or data scrubbing.
Research misconduct means making up or falsifying data, manipulating data analyses, or misrepresenting results in research reports. It’s a form of academic fraud.
These actions are committed intentionally and can have serious consequences; research misconduct is not a simple mistake or a point of disagreement but a serious ethical failure.
Anonymity means you don’t know who the participants are, while confidentiality means you know who they are but remove identifying information from your research report. Both are important ethical considerations .
You can only guarantee anonymity by not collecting any personally identifying information—for example, names, phone numbers, email addresses, IP addresses, physical characteristics, photos, or videos.
You can keep data confidential by using aggregate information in your research report, so that you only refer to groups of participants rather than individuals.
Research ethics matter for scientific integrity, human rights and dignity, and collaboration between science and society. These principles make sure that participation in studies is voluntary, informed, and safe.
Ethical considerations in research are a set of principles that guide your research designs and practices. These principles include voluntary participation, informed consent, anonymity, confidentiality, potential for harm, and results communication.
Scientists and researchers must always adhere to a certain code of conduct when collecting data from others .
These considerations protect the rights of research participants, enhance research validity , and maintain scientific integrity.
In multistage sampling , you can use probability or non-probability sampling methods .
For a probability sample, you have to conduct probability sampling at every stage.
You can mix it up by using simple random sampling , systematic sampling , or stratified sampling to select units at different stages, depending on what is applicable and relevant to your study.
Multistage sampling can simplify data collection when you have large, geographically spread samples, and you can obtain a probability sample without a complete sampling frame.
But multistage sampling may not lead to a representative sample, and larger samples are needed for multistage samples to achieve the statistical properties of simple random samples .
These are four of the most common mixed methods designs :
Triangulation in research means using multiple datasets, methods, theories and/or investigators to address a research question. It’s a research strategy that can help you enhance the validity and credibility of your findings.
Triangulation is mainly used in qualitative research , but it’s also commonly applied in quantitative research . Mixed methods research always uses triangulation.
In multistage sampling , or multistage cluster sampling, you draw a sample from a population using smaller and smaller groups at each stage.
This method is often used to collect data from a large, geographically spread group of people in national surveys, for example. You take advantage of hierarchical groupings (e.g., from state to city to neighborhood) to create a sample that’s less expensive and time-consuming to collect data from.
No, the steepness or slope of the line isn’t related to the correlation coefficient value. The correlation coefficient only tells you how closely your data fit on a line, so two datasets with the same correlation coefficient can have very different slopes.
To find the slope of the line, you’ll need to perform a regression analysis .
Correlation coefficients always range between -1 and 1.
The sign of the coefficient tells you the direction of the relationship: a positive value means the variables change together in the same direction, while a negative value means they change together in opposite directions.
The absolute value of a number is equal to the number without its sign. The absolute value of a correlation coefficient tells you the magnitude of the correlation: the greater the absolute value, the stronger the correlation.
These are the assumptions your data must meet if you want to use Pearson’s r :
Quantitative research designs can be divided into two main categories:
Qualitative research designs tend to be more flexible. Common types of qualitative design include case study , ethnography , and grounded theory designs.
A well-planned research design helps ensure that your methods match your research aims, that you collect high-quality data, and that you use the right kind of analysis to answer your questions, utilizing credible sources . This allows you to draw valid , trustworthy conclusions.
The priorities of a research design can vary depending on the field, but you usually have to specify:
A research design is a strategy for answering your research question . It defines your overall approach and determines how you will collect and analyze data.
Questionnaires can be self-administered or researcher-administered.
Self-administered questionnaires can be delivered online or in paper-and-pen formats, in person or through mail. All questions are standardized so that all respondents receive the same questions with identical wording.
Researcher-administered questionnaires are interviews that take place by phone, in-person, or online between researchers and respondents. You can gain deeper insights by clarifying questions for respondents or asking follow-up questions.
You can organize the questions logically, with a clear progression from simple to complex, or randomly between respondents. A logical flow helps respondents process the questionnaire easier and quicker, but it may lead to bias. Randomization can minimize the bias from order effects.
Closed-ended, or restricted-choice, questions offer respondents a fixed set of choices to select from. These questions are easier to answer quickly.
Open-ended or long-form questions allow respondents to answer in their own words. Because there are no restrictions on their choices, respondents can answer in ways that researchers may not have otherwise considered.
A questionnaire is a data collection tool or instrument, while a survey is an overarching research method that involves collecting and analyzing data from people using questionnaires.
The third variable and directionality problems are two main reasons why correlation isn’t causation .
The third variable problem means that a confounding variable affects both variables to make them seem causally related when they are not.
The directionality problem is when two variables correlate and might actually have a causal relationship, but it’s impossible to conclude which variable causes changes in the other.
Correlation describes an association between variables : when one variable changes, so does the other. A correlation is a statistical indicator of the relationship between variables.
Causation means that changes in one variable brings about changes in the other (i.e., there is a cause-and-effect relationship between variables). The two variables are correlated with each other, and there’s also a causal link between them.
While causation and correlation can exist simultaneously, correlation does not imply causation. In other words, correlation is simply a relationship where A relates to B—but A doesn’t necessarily cause B to happen (or vice versa). Mistaking correlation for causation is a common error and can lead to false cause fallacy .
Controlled experiments establish causality, whereas correlational studies only show associations between variables.
In general, correlational research is high in external validity while experimental research is high in internal validity .
A correlation is usually tested for two variables at a time, but you can test correlations between three or more variables.
A correlation coefficient is a single number that describes the strength and direction of the relationship between your variables.
Different types of correlation coefficients might be appropriate for your data based on their levels of measurement and distributions . The Pearson product-moment correlation coefficient (Pearson’s r ) is commonly used to assess a linear relationship between two quantitative variables.
A correlational research design investigates relationships between two variables (or more) without the researcher controlling or manipulating any of them. It’s a non-experimental type of quantitative research .
A correlation reflects the strength and/or direction of the association between two or more variables.
Random error is almost always present in scientific studies, even in highly controlled settings. While you can’t eradicate it completely, you can reduce random error by taking repeated measurements, using a large sample, and controlling extraneous variables .
You can avoid systematic error through careful design of your sampling , data collection , and analysis procedures. For example, use triangulation to measure your variables using multiple methods; regularly calibrate instruments or procedures; use random sampling and random assignment ; and apply masking (blinding) where possible.
Systematic error is generally a bigger problem in research.
With random error, multiple measurements will tend to cluster around the true value. When you’re collecting data from a large sample , the errors in different directions will cancel each other out.
Systematic errors are much more problematic because they can skew your data away from the true value. This can lead you to false conclusions ( Type I and II errors ) about the relationship between the variables you’re studying.
Random and systematic error are two types of measurement error.
Random error is a chance difference between the observed and true values of something (e.g., a researcher misreading a weighing scale records an incorrect measurement).
Systematic error is a consistent or proportional difference between the observed and true values of something (e.g., a miscalibrated scale consistently records weights as higher than they actually are).
On graphs, the explanatory variable is conventionally placed on the x-axis, while the response variable is placed on the y-axis.
The term “ explanatory variable ” is sometimes preferred over “ independent variable ” because, in real world contexts, independent variables are often influenced by other variables. This means they aren’t totally independent.
Multiple independent variables may also be correlated with each other, so “explanatory variables” is a more appropriate term.
The difference between explanatory and response variables is simple:
In a controlled experiment , all extraneous variables are held constant so that they can’t influence the results. Controlled experiments require:
Depending on your study topic, there are various other methods of controlling variables .
There are 4 main types of extraneous variables :
An extraneous variable is any variable that you’re not investigating that can potentially affect the dependent variable of your research study.
A confounding variable is a type of extraneous variable that not only affects the dependent variable, but is also related to the independent variable.
In a factorial design, multiple independent variables are tested.
If you test two variables, each level of one independent variable is combined with each level of the other independent variable to create different conditions.
Within-subjects designs have many potential threats to internal validity , but they are also very statistically powerful .
Advantages:
Disadvantages:
While a between-subjects design has fewer threats to internal validity , it also requires more participants for high statistical power than a within-subjects design .
Yes. Between-subjects and within-subjects designs can be combined in a single study when you have two or more independent variables (a factorial design). In a mixed factorial design, one variable is altered between subjects and another is altered within subjects.
In a between-subjects design , every participant experiences only one condition, and researchers assess group differences between participants in various conditions.
In a within-subjects design , each participant experiences all conditions, and researchers test the same participants repeatedly for differences between conditions.
The word “between” means that you’re comparing different conditions between groups, while the word “within” means you’re comparing different conditions within the same group.
Random assignment is used in experiments with a between-groups or independent measures design. In this research design, there’s usually a control group and one or more experimental groups. Random assignment helps ensure that the groups are comparable.
In general, you should always use random assignment in this type of experimental design when it is ethically possible and makes sense for your study topic.
To implement random assignment , assign a unique number to every member of your study’s sample .
Then, you can use a random number generator or a lottery method to randomly assign each number to a control or experimental group. You can also do so manually, by flipping a coin or rolling a dice to randomly assign participants to groups.
Random selection, or random sampling , is a way of selecting members of a population for your study’s sample.
In contrast, random assignment is a way of sorting the sample into control and experimental groups.
Random sampling enhances the external validity or generalizability of your results, while random assignment improves the internal validity of your study.
In experimental research, random assignment is a way of placing participants from your sample into different groups using randomization. With this method, every member of the sample has a known or equal chance of being placed in a control group or an experimental group.
“Controlling for a variable” means measuring extraneous variables and accounting for them statistically to remove their effects on other variables.
Researchers often model control variable data along with independent and dependent variable data in regression analyses and ANCOVAs . That way, you can isolate the control variable’s effects from the relationship between the variables of interest.
Control variables help you establish a correlational or causal relationship between variables by enhancing internal validity .
If you don’t control relevant extraneous variables , they may influence the outcomes of your study, and you may not be able to demonstrate that your results are really an effect of your independent variable .
A control variable is any variable that’s held constant in a research study. It’s not a variable of interest in the study, but it’s controlled because it could influence the outcomes.
Including mediators and moderators in your research helps you go beyond studying a simple relationship between two variables for a fuller picture of the real world. They are important to consider when studying complex correlational or causal relationships.
Mediators are part of the causal pathway of an effect, and they tell you how or why an effect takes place. Moderators usually help you judge the external validity of your study by identifying the limitations of when the relationship between variables holds.
If something is a mediating variable :
A confounder is a third variable that affects variables of interest and makes them seem related when they are not. In contrast, a mediator is the mechanism of a relationship between two variables: it explains the process by which they are related.
A mediator variable explains the process through which two variables are related, while a moderator variable affects the strength and direction of that relationship.
There are three key steps in systematic sampling :
Systematic sampling is a probability sampling method where researchers select members of the population at a regular interval – for example, by selecting every 15th person on a list of the population. If the population is in a random order, this can imitate the benefits of simple random sampling .
Yes, you can create a stratified sample using multiple characteristics, but you must ensure that every participant in your study belongs to one and only one subgroup. In this case, you multiply the numbers of subgroups for each characteristic to get the total number of groups.
For example, if you were stratifying by location with three subgroups (urban, rural, or suburban) and marital status with five subgroups (single, divorced, widowed, married, or partnered), you would have 3 x 5 = 15 subgroups.
You should use stratified sampling when your sample can be divided into mutually exclusive and exhaustive subgroups that you believe will take on different mean values for the variable that you’re studying.
Using stratified sampling will allow you to obtain more precise (with lower variance ) statistical estimates of whatever you are trying to measure.
For example, say you want to investigate how income differs based on educational attainment, but you know that this relationship can vary based on race. Using stratified sampling, you can ensure you obtain a large enough sample from each racial group, allowing you to draw more precise conclusions.
In stratified sampling , researchers divide subjects into subgroups called strata based on characteristics that they share (e.g., race, gender, educational attainment).
Once divided, each subgroup is randomly sampled using another probability sampling method.
Cluster sampling is more time- and cost-efficient than other probability sampling methods , particularly when it comes to large samples spread across a wide geographical area.
However, it provides less statistical certainty than other methods, such as simple random sampling , because it is difficult to ensure that your clusters properly represent the population as a whole.
There are three types of cluster sampling : single-stage, double-stage and multi-stage clustering. In all three types, you first divide the population into clusters, then randomly select clusters for use in your sample.
Cluster sampling is a probability sampling method in which you divide a population into clusters, such as districts or schools, and then randomly select some of these clusters as your sample.
The clusters should ideally each be mini-representations of the population as a whole.
If properly implemented, simple random sampling is usually the best sampling method for ensuring both internal and external validity . However, it can sometimes be impractical and expensive to implement, depending on the size of the population to be studied,
If you have a list of every member of the population and the ability to reach whichever members are selected, you can use simple random sampling.
The American Community Survey is an example of simple random sampling . In order to collect detailed data on the population of the US, the Census Bureau officials randomly select 3.5 million households per year and use a variety of methods to convince them to fill out the survey.
Simple random sampling is a type of probability sampling in which the researcher randomly selects a subset of participants from a population . Each member of the population has an equal chance of being selected. Data is then collected from as large a percentage as possible of this random subset.
Quasi-experimental design is most useful in situations where it would be unethical or impractical to run a true experiment .
Quasi-experiments have lower internal validity than true experiments, but they often have higher external validity as they can use real-world interventions instead of artificial laboratory settings.
A quasi-experiment is a type of research design that attempts to establish a cause-and-effect relationship. The main difference with a true experiment is that the groups are not randomly assigned.
Blinding is important to reduce research bias (e.g., observer bias , demand characteristics ) and ensure a study’s internal validity .
If participants know whether they are in a control or treatment group , they may adjust their behavior in ways that affect the outcome that researchers are trying to measure. If the people administering the treatment are aware of group assignment, they may treat participants differently and thus directly or indirectly influence the final results.
Blinding means hiding who is assigned to the treatment group and who is assigned to the control group in an experiment .
A true experiment (a.k.a. a controlled experiment) always includes at least one control group that doesn’t receive the experimental treatment.
However, some experiments use a within-subjects design to test treatments without a control group. In these designs, you usually compare one group’s outcomes before and after a treatment (instead of comparing outcomes between different groups).
For strong internal validity , it’s usually best to include a control group if possible. Without a control group, it’s harder to be certain that the outcome was caused by the experimental treatment and not by other variables.
An experimental group, also known as a treatment group, receives the treatment whose effect researchers wish to study, whereas a control group does not. They should be identical in all other ways.
Individual Likert-type questions are generally considered ordinal data , because the items have clear rank order, but don’t have an even distribution.
Overall Likert scale scores are sometimes treated as interval data. These scores are considered to have directionality and even spacing between them.
The type of data determines what statistical tests you should use to analyze your data.
A Likert scale is a rating scale that quantitatively assesses opinions, attitudes, or behaviors. It is made up of 4 or more questions that measure a single attitude or trait when response scores are combined.
To use a Likert scale in a survey , you present participants with Likert-type questions or statements, and a continuum of items, usually with 5 or 7 possible responses, to capture their degree of agreement.
In scientific research, concepts are the abstract ideas or phenomena that are being studied (e.g., educational achievement). Variables are properties or characteristics of the concept (e.g., performance at school), while indicators are ways of measuring or quantifying variables (e.g., yearly grade reports).
The process of turning abstract concepts into measurable variables and indicators is called operationalization .
There are various approaches to qualitative data analysis , but they all share five steps in common:
The specifics of each step depend on the focus of the analysis. Some common approaches include textual analysis , thematic analysis , and discourse analysis .
There are five common approaches to qualitative research :
Hypothesis testing is a formal procedure for investigating our ideas about the world using statistics. It is used by scientists to test specific predictions, called hypotheses , by calculating how likely it is that a pattern or relationship between variables could have arisen by chance.
Operationalization means turning abstract conceptual ideas into measurable observations.
For example, the concept of social anxiety isn’t directly observable, but it can be operationally defined in terms of self-rating scores, behavioral avoidance of crowded places, or physical anxiety symptoms in social situations.
Before collecting data , it’s important to consider how you will operationalize the variables that you want to measure.
When conducting research, collecting original data has significant advantages:
However, there are also some drawbacks: data collection can be time-consuming, labor-intensive and expensive. In some cases, it’s more efficient to use secondary data that has already been collected by someone else, but the data might be less reliable.
Data collection is the systematic process by which observations or measurements are gathered in research. It is used in many different contexts by academics, governments, businesses, and other organizations.
There are several methods you can use to decrease the impact of confounding variables on your research: restriction, matching, statistical control and randomization.
In restriction , you restrict your sample by only including certain subjects that have the same values of potential confounding variables.
In matching , you match each of the subjects in your treatment group with a counterpart in the comparison group. The matched subjects have the same values on any potential confounding variables, and only differ in the independent variable .
In statistical control , you include potential confounders as variables in your regression .
In randomization , you randomly assign the treatment (or independent variable) in your study to a sufficiently large number of subjects, which allows you to control for all potential confounding variables.
A confounding variable is closely related to both the independent and dependent variables in a study. An independent variable represents the supposed cause , while the dependent variable is the supposed effect . A confounding variable is a third variable that influences both the independent and dependent variables.
Failing to account for confounding variables can cause you to wrongly estimate the relationship between your independent and dependent variables.
To ensure the internal validity of your research, you must consider the impact of confounding variables. If you fail to account for them, you might over- or underestimate the causal relationship between your independent and dependent variables , or even find a causal relationship where none exists.
Yes, but including more than one of either type requires multiple research questions .
For example, if you are interested in the effect of a diet on health, you can use multiple measures of health: blood sugar, blood pressure, weight, pulse, and many more. Each of these is its own dependent variable with its own research question.
You could also choose to look at the effect of exercise levels as well as diet, or even the additional effect of the two combined. Each of these is a separate independent variable .
To ensure the internal validity of an experiment , you should only change one independent variable at a time.
No. The value of a dependent variable depends on an independent variable, so a variable cannot be both independent and dependent at the same time. It must be either the cause or the effect, not both!
You want to find out how blood sugar levels are affected by drinking diet soda and regular soda, so you conduct an experiment .
Determining cause and effect is one of the most important parts of scientific research. It’s essential to know which is the cause – the independent variable – and which is the effect – the dependent variable.
In non-probability sampling , the sample is selected based on non-random criteria, and not every member of the population has a chance of being included.
Common non-probability sampling methods include convenience sampling , voluntary response sampling, purposive sampling , snowball sampling, and quota sampling .
Probability sampling means that every member of the target population has a known chance of being included in the sample.
Probability sampling methods include simple random sampling , systematic sampling , stratified sampling , and cluster sampling .
Using careful research design and sampling procedures can help you avoid sampling bias . Oversampling can be used to correct undercoverage bias .
Some common types of sampling bias include self-selection bias , nonresponse bias , undercoverage bias , survivorship bias , pre-screening or advertising bias, and healthy user bias.
Sampling bias is a threat to external validity – it limits the generalizability of your findings to a broader group of people.
A sampling error is the difference between a population parameter and a sample statistic .
A statistic refers to measures about the sample , while a parameter refers to measures about the population .
Populations are used when a research question requires data from every member of the population. This is usually only feasible when the population is small and easily accessible.
Samples are used to make inferences about populations . Samples are easier to collect data from because they are practical, cost-effective, convenient, and manageable.
There are seven threats to external validity : selection bias , history, experimenter effect, Hawthorne effect , testing effect, aptitude-treatment and situation effect.
The two types of external validity are population validity (whether you can generalize to other groups of people) and ecological validity (whether you can generalize to other situations and settings).
The external validity of a study is the extent to which you can generalize your findings to different groups of people, situations, and measures.
Cross-sectional studies cannot establish a cause-and-effect relationship or analyze behavior over a period of time. To investigate cause and effect, you need to do a longitudinal study or an experimental study .
Cross-sectional studies are less expensive and time-consuming than many other types of study. They can provide useful insights into a population’s characteristics and identify correlations for further research.
Sometimes only cross-sectional data is available for analysis; other times your research question may only require a cross-sectional study to answer it.
Longitudinal studies can last anywhere from weeks to decades, although they tend to be at least a year long.
The 1970 British Cohort Study , which has collected data on the lives of 17,000 Brits since their births in 1970, is one well-known example of a longitudinal study .
Longitudinal studies are better to establish the correct sequence of events, identify changes over time, and provide insight into cause-and-effect relationships, but they also tend to be more expensive and time-consuming than other types of studies.
Longitudinal studies and cross-sectional studies are two different types of research design . In a cross-sectional study you collect data from a population at a specific point in time; in a longitudinal study you repeatedly collect data from the same sample over an extended period of time.
Longitudinal study | Cross-sectional study |
---|---|
observations | Observations at a in time |
Observes the multiple times | Observes (a “cross-section”) in the population |
Follows in participants over time | Provides of society at a given point |
There are eight threats to internal validity : history, maturation, instrumentation, testing, selection bias , regression to the mean, social interaction and attrition .
Internal validity is the extent to which you can be confident that a cause-and-effect relationship established in a study cannot be explained by other factors.
In mixed methods research , you use both qualitative and quantitative data collection and analysis methods to answer your research question .
The research methods you use depend on the type of data you need to answer your research question .
A confounding variable , also called a confounder or confounding factor, is a third variable in a study examining a potential cause-and-effect relationship.
A confounding variable is related to both the supposed cause and the supposed effect of the study. It can be difficult to separate the true effect of the independent variable from the effect of the confounding variable.
In your research design , it’s important to identify potential confounding variables and plan how you will reduce their impact.
Discrete and continuous variables are two types of quantitative variables :
Quantitative variables are any variables where the data represent amounts (e.g. height, weight, or age).
Categorical variables are any variables where the data represent groups. This includes rankings (e.g. finishing places in a race), classifications (e.g. brands of cereal), and binary outcomes (e.g. coin flips).
You need to know what type of variables you are working with to choose the right statistical test for your data and interpret your results .
You can think of independent and dependent variables in terms of cause and effect: an independent variable is the variable you think is the cause , while a dependent variable is the effect .
In an experiment, you manipulate the independent variable and measure the outcome in the dependent variable. For example, in an experiment about the effect of nutrients on crop growth:
Defining your variables, and deciding how you will manipulate and measure them, is an important part of experimental design .
Experimental design means planning a set of procedures to investigate a relationship between variables . To design a controlled experiment, you need:
When designing the experiment, you decide:
Experimental design is essential to the internal and external validity of your experiment.
I nternal validity is the degree of confidence that the causal relationship you are testing is not influenced by other factors or variables .
External validity is the extent to which your results can be generalized to other contexts.
The validity of your experiment depends on your experimental design .
Reliability and validity are both about how well a method measures something:
If you are doing experimental research, you also have to consider the internal and external validity of your experiment.
A sample is a subset of individuals from a larger population . Sampling means selecting the group that you will actually collect data from in your research. For example, if you are researching the opinions of students in your university, you could survey a sample of 100 students.
In statistics, sampling allows you to test a hypothesis about the characteristics of a population.
Methodology refers to the overarching strategy and rationale of your research project . It involves studying the methods used in your field and the theories or principles behind them, in order to develop an approach that matches your objectives.
Methods are the specific tools and procedures you use to collect and analyze data (for example, experiments, surveys , and statistical tests ).
In shorter scientific papers, where the aim is to report the findings of a specific study, you might simply describe what you did in a methods section .
In a longer or more complex research project, such as a thesis or dissertation , you will probably include a methodology section , where you explain your approach to answering the research questions and cite relevant sources to support your choice of methods.
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User research is crucial for understanding the needs, preferences, and behaviours of your users. By directly engaging with and observing real users, you gain invaluable insights that can inform the design and development of your product or service.
There are two main approaches to conducting user research: qualitative and quantitative.
This article will provide an overview of qualitative vs quantitative research. I’ll define what each method is, walk through example scenarios of when you might use one versus the other, highlight the benefits of each, and offer guidelines on when qualitative or quantitative user research is most appropriate.
With a foundational understanding of these two complementary research approaches, you’ll be equipped to choose the right user research method(s) for gaining the insights you need.
Let’s get started.
What is user research.
User research is the study of target users and their needs, goals, and behaviours. It provides critical insights that inform the design and development of products, services, and experiences.
The goal of user research is to understand users’ motivations and thought processes so that solutions can be crafted to meaningfully address their pain points and desires. Researchers utilize various qualitative and quantitative techniques to uncover users’ attitudes, perceptions, and needs.
The findings from user research drive design decisions, product strategy, and business objectives. By grounding designs in real user data, teams can create solutions that delight users by meeting their needs. User research provides a profound understanding of the problem space so that products resonate with users’ mental models and workflows.
Qualitative user research is a set of exploratory research techniques focused on developing a deep understanding of why and how people behave, think, feel, and make decisions.
It typically involves open-ended observations, interviews, and analysis based on small sample sizes.
The goal is to uncover insights into human motivations, attitudes and needs through immersive and conversational research methods.
Rather than focusing on quantitative metrics or measurements, qualitative user research aims to understand the nuanced human context surrounding products, services, and experiences.
Key characteristics of qualitative research include:
Asking open-ended questions –
Qualitative research utilizes flexible, open-ended questions that allow users to provide thoughtful and descriptive responses. Questions focus on the “why” and “how” behind bbehaviours not just surface-level preferences. For example, researchers may ask “Can you walk me through how you accomplished that task?” rather than “Did you find that task easy or difficult?”. Open questions lead to deeper psychological insights.
Small but focused sample sizes –
Qualitative studies recruit a smaller number of users, but they represent the target audience segment. For example, rather than 500 broadly targeted surveys, qualitative research may study 8-12 users who match the persona. Smaller samples enable more time spent discovering each user’s nuanced perspectives.
Naturalistic observations –
Qualitative research observes users interacting in real environments, like their homes or workplaces. This naturalistic approach reveals authentic behaviours versus what people say. Researchers can shadow users and see real-world contexts.
Immersive techniques –
Qualitative research utilizes ethnography-inspired techniques. Researchers embed themselves alongside users to empathize with their worldview. In-depth interviews, diary studies, and field visits all facilitate first-hand experience of the user’s journey – Through open and natural dialogue, qualitative research uncovers emotional and social insights difficult to extract via surveys or analytics. The human-to-human approach highlights feelings, relationships, and unarticulated needs.
1. one-on-one interviews.
Conducting a one-on-one user interview involves an in-depth, conversational session between the researcher and a single user representative of the target audience. The interviewer guides the discussion using flexible, open-ended questions to elicit deep insights into the user’s perspectives, bebehavioursand needs.
One-on-one interviews shine when:
Effective one-on-one interview tips include:
One-on-one engagement allows deep discovery of individual motivations and contexts. It requires planning, active listening, and interpreting both verbal and non-verbal cues.
A focus group brings together 6-12 users from the target audience for a moderated, interactive discussion focused on a product, service, or topic. Participants share perspectives and build on each other’s ideas in a conversational setting.
Focus groups are advantageous when:
Tips for productive focus groups include:
User diaries involve having target audience members self-document and reflect on their experiences related to a product or service over time in an ongoing journal. Diary studies provide rich, longitudinal insights from the user’s perspective.
Diary studies are advantageous when:
Tips for productive diary studies include:
Well-designed diary studies generate rich qualitative data by tapping into users’ direct experiences in their own words over time.
This involves immersing in users’ real-world environments to observe behaviors, understand contexts, and uncover unarticulated needs. Researchers embed directly in the user experience.
Ethnographies excel when:
Tips for effective ethnographies:
User testing involves directly observing representative users interact with a product or prototype to identify usability issues and collect feedback. Participants work through realistic scenarios while researchers analyze successes, pain points, emotions, and verbal commentary.
User testing shines when:
Tips for effective user testing:
The think-aloud protocol method asks users to continuously verbalize their thoughts, feelings, and opinions while completing tasks with a product or prototype. Researchers observe and listen as users express in-the-moment reactions.
Think-aloud testing is ideal when:
Effective think-aloud tips include:
Think-aloud testing efficiently provides a window into users’ in-the-moment perceptions and decision making during hands-on product experiences
Early product development stages:.
Qualitative user research is invaluable in the early ideation and discovery phases of product development when the problem space is still being explored.
Methods like interviews, ethnographies, and diary studies help researchers deeply understand user needs even before product ideas exist. Qualitative data informs initial user personas, journeys, and use cases so product concepts address real user problems.
Early qualitative insights ensure the end solution resonates with user contexts, attitudes, behaviors and motivations. This upfront user-centricity pays dividends across the entire product lifecycle.
Qualitative techniques directly engage with end users to reveal not just what they do, but why they do it. Immersive interviews unveil users’ unstated needs because researchers can ask follow-up questions on the spot.
Observational studies capture nuanced behaviors that users themselves may not consciously realize or find important to mention. The qualitative emphasis on unlocking the “why” behind user actions is crucial for identifying needs that statistics alone miss. The human-centered discoveries spark innovation opportunities.
The flexible and exploratory nature of qualitative research allows people to openly share the frustrations, anxieties, and pain points they experience.
Their candid words and emotions convey the meaning behind problems far better than numbers alone. For example, ethnographies and diaries may reveal users’ biggest problems stem not from one specific functionality issue but from misaligned workflows overall.
Qualitative techniques dig into the impacts of problems. The human perspectives guide better solutions.
Well-designed qualitative studies meet users in their natural environments and daily lives. This enables researchers to observe how products and services integrate within existing ecosystems, habits, relationships, and workflows.
Key contextual insights are revealed that surveys alone could miss. For example, home interviews may show a smart speaker’s role in family dynamics. Contextual understanding ensures products fit seamlessly into users’ worlds.
Gaining deep insights:.
Qualitative techniques like long-form interviews, think-aloud protocol, and diary studies uncover not just surface-level behaviors and preferences, but the deeper meaning, motivations and emotions behind users’ actions.
Asking probing open-ended questions during in-depth conversations reveals nuanced perspectives on needs, thought processes, pain points, and ecosystems.
Immersive ethnographic observation also provides a holistic view of ingrained user habits and contexts. The richness of these qualitative findings informs truly human-centered innovation opportunities in a way quantitative data alone cannot.
Qualitative research effectively captures the wide range of emotional aspects of the user experience. Through ethnographic observation, researchers directly see moments of delight during usability testing or frustration while completing a task.
Diary studies provide outlets for users to express perceptions in their own words over time.
In interviews, asking follow-up questions on reactions and feelings provides more color than rating scales. This emotional intelligence helps designers move beyond functional requirements to empathetically address felt needs like enjoyment, trust, accomplishment, and belonging.
The flexible, conversational nature of qualitative research facilitates creative ideation.
Interactive sessions like focus groups or participatory design workshops allow people to organically share, build on, and iterate on ideas together.
Moderators can probe concepts through clarifying, non-leading questions to draw out nuance and have participants riff on each other’s thoughts. This process efficiently fosters new directions and uncovers latent needs that traditional surveys may never have identified.
Asking “why” is fundamental to qualitative inquiry. Researchers go beyond documenting surface patterns to uncover the deeper motivations, contextual influences, ingrained habits, and thought processes driving user behaviours.
Observations combined with follow-up interviews provide well-rounded explanations for why people act as they do. For example, apparent routines may be based on social norms versus personal preferences. Qualitative findings explain behavior in a way quantitative data alone often cannot.
Approaches like ethnography facilitate stepping into the user’s shoes to immerse in their worldview.
Two-way dialogue through long-form interviews allows candid exchange as fellow humans, not detached research subjects. Insights derived from conversations and observations in real-world contexts inspire greater empathy among researchers for users’ needs, frustrations, delights, and realities. Teams feel connected to the people they aim to understand and serve.
Quantitative research seeks to quantify user behaviors, preferences, and attitudes through numerical and statistical analysis. It emphasizes objective measurements and large sample sizes to uncover insights that can be generalized to the broader population.
Key characteristics of quantitative research include:
Structured methodology:
Quantitative studies utilize highly structured data collection methods like surveys, structured user observation, and user metrics tracking. Surveys rely on closed-ended questions with predefined response options. Observation uses systematic checklists to tally predefined behaviors. This standardization allows mathematical analysis across all participants.
Numerical and statistical analysis:
The numerical data gathered through quantitative research is analyzed using statistics, aggregates, regressions, and predictive modeling to draw conclusions. Researchers can analyze response frequencies, statistical relationships between variables, segmentation analyses, and predictive models based on the quantitative data.
Large representative samples:
Quantitative research prioritizes large sample sizes that aim to be representative of the target population. For surveys, sufficient sample sizes are determined using power analyses to ensure findings are generalizable. Some common samples can be in the hundreds to thousands. This is in contrast to smaller qualitative samples aimed at diving deep into individual experiences.
Rating scales:
Surveys and questionnaires rely heavily on numerical rating scales to quantify subjective attributes like satisfaction, ease-of-use, urgency, importance etc. Respondents rank options or choose numbers that correspond to stances. This assigns discrete values for comparison and statistical testing.
Objectivity :
Quantitative research focuses on uncovering factual, observable and measurable truths about user behaviors, needs or perceptions. There is less emphasis on gathering subjective viewpoints, contexts, and detailed narratives which are hallmarks of qualitative research. The goal is objective, generalizable insights.
1. online surveys.
Online surveys involve asking a sample of users to respond to a standardized set of questions delivered through web forms or email. Surveys gather self-reported data on attitudes, preferences, needs and behaviors that can be statistically analyzed.
Online surveys are ideal when:
Effective online survey tips:
Usability benchmarking involves assessing a product’s ease-of-use against quantified performance standards and metrics. Researchers conduct structured usability tests to gather performance data that is compared to benchmarks.
Usability benchmarking is ideal when:
Effective usability benchmarking tips:
Analytics involves collecting and analyzing usage data from products to uncover patterns, metrics, and insights about real customer behaviors. Sources like web analytics, app metrics, and usage logs are common.
Analytics excel when:
Effective analytics tips:
Validating hypotheses:.
Quantitative studies provide statistically robust methods to validate assumptions and confirm hypotheses related to user behaviors or preferences.
After initial qualitative research like interviews raise theories about user needs or pain points, quantitative experiments can verify if those hypotheses hold true at a larger scale.
For example, A/B testing can validate if a new checkout flow improves conversion rates as hypothesized based on earlier usability studies. Statistical validation boosts confidence that recommended changes will have the expected impact on business goals.
The large, representative sample sizes and standardized methodologies in quantitative studies allow findings to be generalized to the full target population with known confidence intervals.
Proper sampling methods ensure data reflects the intended audience demographics, attitudes, and behaviours.
If certain usability benchmarks hold true across hundreds of participants, they are assumed to apply to similar users across that segment. This enables product improvements to be made for broad groups based on generalizable data.
Quantitative data enables even subtle changes over time, iterative tweaks, or segmented differences to be precisely tracked using consistent metrics.
Longitudinal surveys can pinpoint if customer satisfaction trends upward or downward month-to-month based on new features.
Web analytics continuously monitor click-through rates over years to optimize paths. Controlled A/B tests discern the isolated impact of iterative enhancements. The reliability of quantitative metrics ensures changes are spotted quickly.
Statistical analysis in quantitative research can accurately define the frequency and severity of user problems.
For example, an eye-tracking study might uncover 60% of users miss a key navigation element. Surveys can determine what percentage of customers are highly frustrated by unclear documentation.
Quantifying the scope and business impact of issues in this way allows product teams to confidently prioritize the problems with greatest value to solve first.
Quantifying user behaviours:.
Quantitative methods like analytics, surveys, and usability metrics capture concrete, observable data on how users interact with products.
Usage metrics quantify engagement levels, conversion rates, task completion times, feature adoption, and more. The numerical data enables statistical analysis to uncover trends, model outcomes, and optimize products based on revealed behaviours versus subjective hunches. Quantification also facilitates benchmarking and goal-setting.
Quantitative experiments like A/B tests and controlled usability studies allow assumptions and theories about user behaviors to be validated with statistical rigour.
Significant results provide confidence that patterns are real and not due to chance alone. Teams can test hypotheses raised in past qualitative research to prevent high-risk decisions based on false premises. Statistical validation lends credibility to recommended changes expected to impact key metrics.
The consistent, standardized metrics in quantitative studies powerfully track usage trends over time, across releases, and between user segments. For example, longitudinal surveys can monitor how satisfaction ratings shift month-to-month based on new features.
Web analytics uncover how click-through rates trend up or down over years as needs evolve. Controlled tests isolate the impact of each iteration. Quantitative data spots subtle changes.
Quantitative data provides concrete, measurable evidence of user behaviours, needs, and pain points for informed decision-making.
Metrics on usage, conversions, completion rates, satisfaction, and more enable teams to identify and prioritize issues based on representative data versus hunches. Leaders can justify decisions using statistical significance, projected optimization gains, and benchmark comparisons.
The focus on objective, observable metrics can reduce biases that may inadvertently influence qualitative findings.
Proper sampling methods, significance testing, and controlled experiments also minimize distortions from individual perspectives. While no research is assumption-free, quantitative techniques substantially limit bias through rigorous design and large sample sizes.
Here is a comparison of qualitative and quantitative user research in a table format:
Approach | Exploratory, open-ended | Structured, statistical |
Focus | Uncovering the “why” and “how” behind user behaviours and motivations | Quantifying and measuring “what” users do |
Methods | Ethnography, interviews, focus groups, usability studies | Surveys, analytics, controlled experiments, metrics |
Sample Size | Smaller (individuals to dozens) | Larger (hundreds to thousands) |
Data Analysis | Interpretation of non-numerical data like text, audio, video | Statistical analysis of numerical data |
Outcomes | Rich behavioral and contextual insights | Generalizable benchmarks, metrics, models |
Appropriateness | Excellent early in product development to explore needs | Validates concepts and compares solutions quantitatively |
When to use qualitative research:.
1. What is the main difference between qualitative and quantitative user research?
The main difference is that qualitative research aims to uncover the “why” behind user behaviors through subjective, non-numerical data like interviews and observations. Quantitative research focuses on quantifying the “what” through objective, numerical data like metrics and statistics.
2. Can qualitative and quantitative user research be used together?
Absolutely. Many researchers use a mixed methods approach that combines both qualitative and quantitative techniques to get comprehensive insights. Qualitative research can uncover problems to quantify, while quantitative testing can validate qualitative theories.
3. How do I choose between qualitative and quantitative user research?
Choose based on your current product stage, questions, timeline, and resources. Qualitative research is best for exploratory discovery, while quantitative confirms hypotheses. Use qualitative first, then quantitative or a mix of both.
4. What are some common tools for conducting qualitative and quantitative user research?
Qualitative tools include interviews, focus groups, surveys, user testing and more. Quantitative tools include web analytics, App store metrics, usability metrics, controlled experiments and surveys.
5. What are the limitations of qualitative and quantitative user research?
Qualitative findings are not statistically representative. Quantitative data lacks rich behavioral details. Using both offsets the weaknesses.
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Let's say you want to learn how a group will vote in an election. You face a classic decision of gathering qualitative vs. quantitative data.
With one method, you can ask voters open-ended questions that encourage them to share how they feel, what issues matter to them and the reasons they will vote in a specific way. With the other, you can ask closed-ended questions, giving respondents a list of options. You will then turn that information into statistics.
Neither method is more right than the other, but they serve different purposes. Learn more about the key differences between qualitative and quantitative research and how you can use them.
What is quantitative research, qualitative vs. quantitative research: 3 key differences, benefits of combining qualitative and quantitative research.
Qualitative research aims to explore and understand the depth, context and nuances of human experiences, behaviors and phenomena. This methodological approach emphasizes gathering rich, nonnumerical information through methods such as interviews, focus groups , observations and content analysis.
In qualitative research, the emphasis is on uncovering patterns and meanings within a specific social or cultural context. Researchers delve into the subjective aspects of human behavior , opinions and emotions.
This approach is particularly valuable for exploring complex and multifaceted issues, providing a deeper understanding of the intricacies involved.
Common qualitative research methods include open-ended interviews, where participants can express their thoughts freely, and thematic analysis, which involves identifying recurring themes in the data.
The flexibility of qualitative research allows researchers to adapt their methods based on emerging insights, fostering a more organic and holistic exploration of the research topic. This is a widely used method in social sciences, psychology and market research.
Here are just a few ways you can use qualitative research.
Qualitative data captures the qualities, characteristics or attributes of a subject. It can take various forms, including:
Quantitative research is a systematic empirical investigation that involves the collection and analysis of numerical data. This approach seeks to understand, explain or predict phenomena by gathering quantifiable information and applying statistical methods for analysis.
Unlike qualitative research, which focuses on nonnumerical, descriptive data, quantitative research data involves measurements, counts and statistical techniques to draw objective conclusions.
Quantitative research focuses on statistical analysis. Here are a few ways you can employ quantitative research methods.
Quantitative data refers to numerical information you can measure and count. Here are a few statistics you can use.
Quantitative and qualitative research methods are both valid and useful ways to collect data. Here are a few ways that they differ.
You can simultaneously study qualitative and quantitative data. This method , known as mixed methods research, offers several benefits, including:
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Quantitative research deals with numbers and statistics, while qualitative research involves pulling information from experiences and stories.
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From Tesla to Tushy, every successful brand is built on a foundation of both quantitative and qualitative research. Marketers and product developers use this zero-party data to frame their advertising strategies, product positioning, and brand voice—basically, everything that goes into designing and selling a product or service.
When it comes to qualitative vs. quantitative research, both methods have their benefits and drawbacks in certain applications. We break down what you need to know before running your next round of market research.
Quantitative research counts and measures numbers to find statistical patterns, while qualitative research is a deep dive into understanding people’s thoughts and experiences. They're similar in that they both aim to uncover valuable insights, but they use different tools and approaches to do so.
But don’t be fooled into thinking that one research method is better than the other—both require systematically applied research methods and analysis.
Qualitative Research | Quantitative Research | |
---|---|---|
Goal | Understand reasons or trends | Quantify or measure data |
Sample size | Smaller, often nonrepresentative | Larger |
Analysis | Nonstatistical | Statistical |
Question type | Open-ended | Close-ended |
Response type | Personalized | Predetermined |
Qualitative research is like the Sherlock Holmes of the research world—it seeks to uncover the hidden stories, motivations, and intricacies that numbers can't reveal. Instead of crunching data, it dives deep into people's experiences, thoughts, and feelings to help explain certain behaviors and patterns.
In qualitative research, it's not about numbers but rather words, pictures, and observations. You'll collect rich, unstructured data via interviews, focus group discussions, or open-ended surveys.
Say you're a marketing rep keen on understanding how people perceive your smartphone brand.
First, you organize a series of in-depth interviews with smartphone users, asking open-ended questions about their experiences with the brand. Participants share stories about their interactions, likes, dislikes, and emotional connections with the product. You also delve into social media posts, online reviews, and forum discussions to gauge the brand's online reputation.
As you analyze this data, patterns begin to emerge. You find that users consistently describe the brand as "innovative" and "user-friendly." However, you also discover a recurring frustration with battery life and customer support. Qualitative research not only provides you with insights into how people perceive the brand but also dives into the emotional nuances behind their perceptions. Armed with this knowledge, you can fine-tune your advertising campaigns and product improvements to align with your target audience's genuine feelings and experiences.
Qualitative research is your go-to when you want to explore the human side of data. It's like having a heart-to-heart conversation with your research subjects. Just keep in mind that, like any detective work, it comes with its own quirks and challenges.
Deep insights: It's great at uncovering the "whys" and "hows" behind human behavior, providing rich insights that quantitative data can miss.
Flexible and exploratory: Qualitative research allows for flexibility, so you can adapt your questions and approach when you face the unexpected.
Humanizing data: Unlike numbers, qualitative research humanizes data by bringing stories and personal experiences to the forefront. It's perfect for capturing human nuances and emotions.
Subjectivity: Different researchers might draw different conclusions from the same data based on their own personal feelings, experiences, or opinions, so it's crucial to stay aware of potential bias.
Resource-intensive: Qualitative research demands time and effort. Conducting interviews, transcribing, and analyzing data is a labor-intensive process, which might not suit all budgets or timelines.
Smaller samples: Your pool of participants tends to be smaller compared to quantitative research, making it challenging to generalize findings to a larger population. It's like diving deep into a few personal stories rather than looking at the bigger picture.
Can’t always be automated: Unlike quantitative research, where you can automate data collection and analysis with software, qualitative research relies heavily on human interaction and interpretation. You can, however, create a survey with open-ended questions to collect qualitative data. Better yet, try our VideoAsk feature, which allows you to ask questions via pre-recorded video and lets respondents answer in video, voice, or text format, preserving that ever-important human element that defines qualitative data.
Quantitative research is all about numbers, statistics, and cold, hard data. It’s more structured and objective and helps reduce researcher biases . It gets at the “what” of a person’s behavior by answering questions like how many, how often, and to what extent?
Let’s look at quantitative research in action. Imagine you're trying to pinpoint the target market for your new fitness app. You survey the app's users, collecting data on their age, gender, location, and fitness habits. The data reveals that 75% of your target users are ages 18-34, with a nearly even split between men and women. You also notice that users in urban areas are 20% more likely to use your app regularly than those in rural areas.
Quantitative research doesn't stop at just counting, though. It's also about analyzing data to spot trends and differences. In this case, it's clear that your core audience consists of younger adults in urban settings, and you can tailor your marketing strategies and app features to better cater to this demographic. So, if you're a number-crunching, stats-loving kind of researcher, quantitative research is your jam.
In a nutshell, quantitative research is your go-to when you want solid, numerical answers. But remember, it won't tell you the whole story, and sometimes, life's questions are a bit too complex for a numbers-only approach. Keep these pros and cons in mind when running your next quantitative study:
Precision with numbers: Quantitative research is like a laser-guided missile for numbers. It offers precise measurements and statistical analysis, which is great when you need concrete answers.
Reproducibility: It's a cookie-cutter approach—your methods and results can be replicated by others, making it a cornerstone of scientific rigor.
Generalizability: You can often apply findings to a larger population—if it works for one group, it might work for a similar one.
Limited bias: Quantitative research can be a bias-buster. With structured surveys, standardized data collection methods, and statistical analysis, it's easier to minimize researcher bias and keep the study objective.
Fewer resources: If you're watching your budget, quantitative research may give you more bang for your buck. It often requires fewer resources in terms of time, personnel, and money, making it a practical choice, especially for smaller-scale research projects.
Limited depth: While it's king of numbers, quantitative research can be a bit shallow in understanding. It's like knowing the “what” but not the “why.”
Context ignored: Sometimes context gets lost in a sea of numbers, and you might miss the bigger picture.
Inflexibility: If your research question isn't easily quantifiable, you might end up with results that are difficult to decipher. Not everything can be counted or measured.
It’s a trick question. We’re not pitting qualitative and quantitative research against each other. However, one may prove more useful than the other, depending on your research goals.
For example, it’s best to stick with qualitative research when:
You want to explore in-depth: Choose qualitative research when you need a deep understanding of a complex phenomenon, like customer perceptions or human behavior. It's like peeling back the layers of an onion to uncover the core.
You need to generate hypotheses: Qualitative research is fantastic for generating ideas or hypotheses that you can later test with quantitative research.
You value the human perspective: If you want to capture emotions, stories, and personal experiences, opt for qualitative research. It's your go-to when you're interested in "the why" rather than just "the what."
On the other hand, quantitative research may prove more valuable if:
You need to measure and quantify: If you're after hard numbers, like percentages, averages, or correlations, quantitative research is your go-to.
You want to generalize to a larger population: Quantitative research allows you to make statistically valid generalizations to a broader audience. If you plan to reach a wide market, this is your best bet.
You prefer structured and standardized data collection: When consistency and minimizing bias are critical, quantitative research methods like surveys and online tests provide a structured and uniform approach.
However, you aren’t limited to just one type of research method. You can use both qualitative and quantitative data to give you the most insightful information when:
You need a comprehensive understanding: Sometimes, using both qualitative and quantitative research sequentially is the ideal approach. Start with qualitative research to explore a topic, identify key variables, and generate hypotheses. Then, use quantitative research to test those hypotheses on a larger scale, ensuring a more comprehensive understanding.
You want to validate findings: When you've conducted qualitative research and want to make sure your findings are not just anecdotal, quantitative research can validate and generalize your insights to a broader population.
You're tackling a complex problem: For multifaceted issues, using both approaches can provide a well-rounded view. Qualitative research can uncover the depth and nuances, while quantitative research can quantify the extent of the issue and help prioritize actions.
Quantitative research provides evidence and predictions. Qualitative research provides context and explanations. So which one is best for you? That depends on the questions you need answered.
Quantitative and qualitative research methods are systematic ways of collecting data and testing hypotheses. And guess what? It’s something you already do all the time.
We constantly take in information from our surroundings to figure out how to interact with the people around us.
The same goes for market research . A company tries to learn more about their customers and the market. Why? To develop an effective marketing plan or tweak one they already have. The method you use to do this depends on the data that will answer your key questions.
Here are some of the most common qualitative research methods:
In-depth interviews: Known as IDI in market research circles, in-depth interviews are ideal for digging into people’s attitudes and experiences.
Case studies: In-depth analysis of a single case or a few cases are best suited for investigating unique or complex cases in depth
Focus groups: These are effective for getting several opinions in a conversational format. Participants lead the discussion, while a facilitator guides the conversation through a list of topics, questions, or projective exercises.
Participant observation: Simply engaging and observing your audience day-to-day provides a firsthand view of how people interact in real-life situations.
Historical research: Exploring historical documents and records helps you examine the past through primary and secondary sources, contributing to our understanding of historical events and trends and how they may relate to the current scenario.
Qualitative surveys: Surveys comprised of open-ended questions provide an automated way to receive qualitative data through a quantitative approach..
Ethnography: Ethnography is a broad market research approach that involves all of the methods above in order to gain a comprehensive understanding of the culture or community being studied.
Here are some of the most common quantitative research methods:
Surveys: Surveys conducted online, over the phone, and even in person with structured interview questionnaires are an efficient way of collecting data from a large pool of participants.
Polls: Polls are one- or two-question surveys that are often used to gauge public opinion on an important matter (or a frivolous matter—it’s your poll). Because polls are only one or two questions, analysis is pretty much immediate.
Structured observation: This is a structured form of ethnography used to measure certain actions or behaviors, such as tracking how many boxes of cereal people pick up before choosing one to purchase.
Experiment: Market researchers conduct controlled, manipulated, or randomized experiments to understand how specific variables influence outcomes through methods like A/B testing or pilot testing.
Quizzes: Answering a few general questions to find out which Harry Potter character you are may seem like fun and games, but interactive quizzes are a great tool for gathering information while keeping your audience engaged.
Secondary data analysis: This cost-effective research method taps into big existing datasets like government databases or company records to pull relevant data.
Mixed research methods combine both qualitative and quantitative approaches to provide a comprehensive understanding of the question at hand. Some of the most common mixed research methods include:
User testing: You’ve heard the phrase “Show, don’t tell.” So rather than asking people to explain their experiences, why not have them show you? User testing can tell you where you thrive and fall short, so you can adjust your marketing strategy accordingly.
Help transcripts: Live chat or call transcripts can yield both qualitative and quantitative data. Reading and coding them can help you understand people’s pain points and challenges throughout your conversion funnel.
Customer reviews: Look beyond your own surveys and check sites like Yelp or Google reviews. What are people saying about you? What do they like and dislike? The things people say and how often they say it can yield robust qualitative and quantitative data.
Data analysis is the search for patterns in data, followed by the interpretation of that information to help explain why those patterns are there.
It’s important to keep in mind that quantitative and qualitative data aren't mutually exclusive.
Qualitative data can be translated into quantitative data. For example, you could count the number of times interviewees used a particular word to describe your product to yield quantitative data.
Similarly, quantitative methods of analysis require you to explain what the patterns mean and connect them to other parts of your business—a qualitative exercise!
Qualitative data can be difficult to analyze since it’s largely made up of text, images, videos, and open-ended responses instead of numbers. Examples of qualitative data analysis include:
Thematic analysis: Identifying and categorizing recurring themes, patterns, or concepts within the data to uncover the most prevalent and significant themes in your dataset
Content analysis: Examining large amounts of text, visuals, or audio content to identify themes or patterns
Discourse analysis: Dissecting the language used in the data to understand how individuals or groups construct meaning and social reality through their discourse
Cross-case analysis: Comparing and contrasting multiple cases to identify commonalities and differences, helping to develop broader insights
Quantitative data analysis is all about crunching numbers. It can involve presenting data models such as graphs, charts, tables, probabilities, and more.
Tools like Excel, R, and Stata make it easy to track quantitative data like:
Average scores and means
The number of times a specific response is recorded
Connections or potential cause-and-effect relationships between two or more variables
The reliability and validity of results
Congrats—you’ve learned all about the differences between qualitative vs. quantitative research.
Now, the key to successful data collection is iteration.
That doesn’t mean doing the same thing again and again.
It means continually returning to your questions, methods, and data to spark new ideas and insights that'll level up your research —and your business.
Typeform makes it easy to design and automate forms that collect both quantitative and qualitative data—no extensive interviews or focus groups required. With conditional formatting and various question types, you can gather the information you need to get more customers.
About the author
Lydia is a content marketer with experience across both the B2B and B2C landscapes. Besides marketing and content, she's really into her dog Louie.
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What is descriptive research? Definition, examples, and use cases
Descriptive research is a research methodology that focuses on understanding the particular characteristics of a group, phenomenon, or experience.
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In the fields of business, science and technology, economics, etc., they use two standard ways of conducting research. One is qualitative research and the other is quantitative research. Quantitative research uses statistical and logical observations to get a conclusion whereas the qualitative search relies on verbal and written data. In short, quantitative research is generally expressed in numbers or represented using graphs, whereas qualitative research is expressed using the words for the given data sets . Now, in this article, we are going to discuss the difference between qualitative and quantitative research of different data sets.
Quantitative research is useful in order to gain an understanding of the underlying opinions, motivations, and reasons. It gives insights into the problems. Also, quantitative research helps to develop ideas and hypotheses, whereas qualitative research is useful in uncovering trends, ideas and opinions, and gives deeper insights into the problem.
Qualitative Research: Qualitative research is used to gain an understanding of human behaviour, intentions, attitudes, experience, etc., based on the observation and interpretation of people. It is an unstructured and exploratory technique that deals with highly complex phenomena. This kind of research is usually done to understand the topic in-depth. It is carried out by taking interviews with open-ended questions, observations that are described in words, and so on.
Quantitative Research: Quantitative research method relies on the methods of natural sciences, which develops hard facts and numerical data. It establishes the cause-and-effect relationship between two variables using different statistical, computational, and statistical methods. As the results are accurately and precisely measured, this research method is also termed as “Empirical Research”. This type of research is generally used to establish generalised facts about a particular topic. This type of research is usually done using surveys, experiments, and so on.
Quantitative research is a more methodical approach to solving problems by generating and using data. This form of research is used in quantifying data and variables into concrete data. The surveys used in Quantitative Research includes online surveys, paper surveys and other forms of survey used to complete the research.
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A method for developing a better understanding of human and social sciences, in understanding human behaviour and personalities better | It is the method used to generate numerical data by using a lot of techniques such as logical, statistical and mathematical techniques |
It employs a subjective approach | It employs an objective approach |
It is generally expressed using words | It is expressed using graphs and numbers |
It has open-ended questions | It has multiple choice questions |
Qualitative research needs only a few respondents | Quantitative research requires many respondents |
The data collection methods involved are interviews, focus groups, literature review, ethnography | The data collection methods involved are experiments, surveys, and observations expressed in numbers |
Qualitative research is holistic in nature | Quantitative Research is particularistic in nature |
The reasoning used to synthesise data in this research is inductive | The reasoning used to synthesise data in this research is deductive |
This method involves a process-oriented inquiry | This method does not involve a process-oriented inquiry |
It develops the initial understanding of data | It recommends a final course of action |
The data taken in the Qualitative research method is pretty verbal | The data taken in this method is pretty measurable |
The objective of this research method is to engage and discover various ideas | The main objective of Quantitative research is to examine the cause and effect between the variables |
It is one of the exploratory research methods | It is a conclusive research method |
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Mention the types of quantitative research..
The four different types of quantitative research are descriptive research, experimental research, quasi-experimental research, and correlational research.
The different types of qualitative research are case study, ethnographic method, phenomenological method, narrative model, historical model, grounded theory method
The major difference between the qualitative and quantitative data is that quantitative data is about the numbers and the qualitative data is descriptive.
The examples of quantitative data are age, salary, height, shoe size, etc. The examples of qualitative data are taste, smell, colour, etc
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Research Methodologies
August 14, 2024
Discover the benefits of qualitative and quantitative methods. Learn how to leverage both approaches for insights into consumer behavior and industry trends.
by Ashley Shedlock
Content Coordinator at Greenbook
Market research is vital for understanding target markets, consumer behavior, and industry trends. Qualitative and quantitative methods offer distinct advantages. Qualitative research explores concepts, opinions, and motivations, uncovering rich insights into consumer preferences through techniques like interviews and focus groups.
Quantitative market research involves gathering numerical data through surveys and questionnaires for statistical analysis to identify trends in a target market. It offers measurable results from a large sample size for generalization and prediction. On the other hand, qualitative research explores subjective experiences and motivations, aiming to provide deeper insights into consumer behavior through non-statistical analysis.
Selecting the appropriate research approach is vital for successful studies. Qualitative dives into intricate matters, while quantitative gauges broader market trends. The choice between qualitative and quantitative methods depends on research objectives and results. Both offer valuable insights for strategic decisions in competitive markets. Knowing the distinctions between the methods aids in picking the optimal approach for meaningful data and a competitive advantage.
Qualitative research methodologies, such as in-depth interviews and focus groups, play a crucial role in providing a deeper understanding of consumer behavior. These methodologies delve into the intricacies of individual attitudes and motivations, allowing researchers to uncover rich insights that quantitative data alone cannot reveal.
One of the key advantages of qualitative research lies in its ability to explore the underlying reasons behind consumer behaviors. By allowing researchers to engage directly with participants, qualitative methods offer a more holistic view of consumer attitudes, preferences, and decision-making processes. This approach can uncover nuanced insights that quantitative surveys may overlook.
However, it is important to acknowledge the limitations of qualitative research, particularly in its subjective nature. The reliance on human interpretation in qualitative analysis introduces the potential for biases to influence outcomes. Researchers must be vigilant in managing subjectivity and potential biases throughout the research process to ensure the credibility and reliability of their findings.
In real-world applications, qualitative research proves invaluable in various contexts, from product development to marketing strategies. By gaining a deep understanding of consumer perspectives and behaviors, businesses can tailor their offerings to meet customer needs more effectively. Qualitative research also plays a crucial role in shaping communication strategies and enhancing customer engagement by tapping into the emotional and psychological drivers behind consumer decisions.
While qualitative research may come with its challenges in terms of subjectivity and potential biases, its ability to provide rich, nuanced insights into consumer behavior makes it a valuable tool for any market researcher looking to gain a deeper understanding of their target audience.
When it comes to qualitative research, there are various types that provide unique insights into consumer behavior and preferences.
Ethnographic Research: Involves immersing researchers in the environment or context of the subjects to observe their behaviors in real-life settings. This approach goes beyond simply asking questions, allowing researchers to uncover deeper insights into how consumers interact with products or services on a day-to-day basis.
In-depth Interviews: Enable researchers to explore participants' thoughts and motivations thoroughly by asking open-ended questions. Focus groups, another qualitative method, involve a small group discussing a topic, allowing researchers to observe group dynamics and shared perspectives.
Observational Research: the direct observation and recording of participant behavior in natural settings. This approach is particularly valuable for capturing nonverbal cues and subconscious behaviors that might not surface during standard interview formats. By focusing on body language, gestures, and interactions, researchers can gain profound insights into consumer preferences and the intricacies of decision-making processes.
Qualitative research offers valuable insights into the emotional and psychological aspects of consumer decision-making, uncovering the reasons behind consumer behaviors.
Qualitative research offers flexibility and adaptability, allowing researchers to adjust approaches based on emerging insights. By directly engaging with participants, it uncovers hidden motivations and attitudes that may not be easily quantified, fostering a human connection for authentic data collection.
Qualitative data delves into intricate consumer emotions, brand perceptions, and societal influences on purchasing choices. It forms hypotheses tested later via quantitative research , enhancing insights into consumer behavior. Utilizing the qualitative aspect provides a profound grasp of intricacies determining consumer preferences and market trends.
Quantitative methods play a vital role in market research by using surveys and questionnaires to gather structured data systematically. This approach provides measurable insights into consumer behavior, trends, and preferences, offering a comprehensive view of the market. A key benefit is the statistical analysis capability, allowing researchers to identify correlations and predictive patterns within large datasets. This analytical depth enables data-driven decision-making and strategic planning based on empirical evidence.
However, like any methodological approach, quantitative research does have its limitations. One notable constraint is the potential difficulty in capturing nuanced or complex phenomena that may be better understood through qualitative means. While quantitative research excels in quantifying data and providing statistical significance, it may sometimes overlook the underlying reasons or motivations driving consumer behavior. This limitation underscores the complementary role that qualitative research plays in offering deeper insights into the 'whys' behind the 'whats' uncovered through quantitative analysis.
Quantitative research is widely used in different industries for tasks like market segmentation , customer profiling, and product testing. It helps businesses evaluate market share, consumer preferences, and marketing campaign effectiveness with credibility and objectivity. Stakeholders can rely on the empirical evidence from quantitative research to make informed decisions for business growth and innovation.
Quantitative research involves the collection and analysis of numerical data to understand patterns, correlations, and trends in a target audience or market. This method utilizes structured questionnaires, surveys, and experiments to gather information that can be statistically analyzed for meaningful insights.
One common type of quantitative research is surveys, which provide a snapshot of the opinions, behaviors, and preferences of a large group of people. Another approach is experiments, where variables are manipulated to study cause-and-effect relationships within a controlled environment. These quantitative methods offer the advantage of producing numerical data that can be easily quantified and compared across different groups or time periods.
Quantitative research offers a plethora of advantages that make it an indispensable tool in the realm of market analysis.
Quantitative research excels in offering numerical data for statistical analysis, ensuring objective insights into market trends and consumer behavior through structured surveys and experiments.
Quantitative data is ideal for large sample sizes, providing generalizable insights applicable to broader populations. The scalability enhances reliability, revealing trends not obvious in smaller studies. In fast-paced markets, the quick data collection, analysis, and interpretation of quantitative research are advantageous for swift decision-making.
Quantitative research is crucial for marketers to measure variables and determine causal relationships, aiding in understanding consumer behavior and strategic decision-making. Techniques like regression analysis or correlation studies unveil hidden patterns, offering valuable market insights and ensuring businesses remain competitive.
Quantitative research not only provides analytical rigor and scalability but also allows for easy comparability and benchmarking. It quantifies data in numerical terms, facilitating comparisons of variables, tracking changes over time, and benchmarking against industry standards or competitors. This comparative nature empowers businesses to identify best practices, evaluate market positioning, and optimize strategies effectively.
Combining qualitative and quantitative research methods provides a comprehensive understanding of market dynamics. Triangulating data from both sources offers a well-rounded perspective. Qualitative methods like interviews reveal consumer motivations, while surveys give broader trends. Selecting between qualitative and quantitative research hinges on research objectives and the nature of questions. Qualitative research delves into complex phenomena, while quantitative uncovers patterns at scale. The choice depends on study goals and required information for decision-making.
Common misconceptions about qualitative research often revolve around its perceived subjectivity and lack of generalizability. However, when conducted rigorously, qualitative research can provide valuable insights into the underlying reasons behind consumer behaviors and preferences. On the other hand, quantitative research is sometimes criticized for being too rigid and detached from the human experience. In reality, quantitative methods can yield actionable data that reveal trends and correlations with a high degree of reliability.
Market research methodologies are evolving to prioritize a balance between qualitative depth and quantitative breadth. Combining qualitative richness with quantitative rigor provides a holistic view of consumer behavior, uncovering patterns and underlying motivations effectively. Emerging trends in market research incorporate advanced analytics such as predictive modeling and machine learning for faster, more precise decision-making. The future of market research lies in integrating qualitative and quantitative approaches, emphasizing innovation to navigate complexities and derive valuable strategic insights.
When choosing between quantitative and qualitative market research, align the method with your research goals. Quantitative research gathers numerical data for statistical analysis, while qualitative research explores underlying reasons and opinions through interviews or observation.
The decision depends on research objectives. Quantitative research quantifies data for testing hypotheses and generalizing results, ideal for customer satisfaction or A/B testing . Conversely, qualitative research offers insights into behavior and preferences through open-ended questions and exploratory techniques like content analysis or ethnographic studies.
Consider timing and resources: quantitative research needs larger samples for statistical significance, while qualitative research is flexible with smaller samples. For quick feedback, opt for quantitative surveys or experimental studies.
Balancing detailed insights with ample data is crucial in research. A mixed-method approach often provides the most complete understanding. The key is to align your research method with your goals, resources, and desired insights to make informed decisions that enhance your marketing strategies and business outcomes.
Ashley Shedlock
10 articles
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The main difference between quantitative and qualitative research is the type of data they collect and analyze. Quantitative research collects numerical data and analyzes it using statistical methods. The aim is to produce objective, empirical data that can be measured and expressed in numerical terms.
When collecting and analyzing data, quantitative research deals with numbers and statistics, while qualitative research deals with words and meanings. Both are important for gaining different kinds of knowledge. Quantitative research. Quantitative research is expressed in numbers and graphs. It is used to test or confirm theories and assumptions.
At a Glance. Psychologists rely on quantitative and quantitative research to better understand human thought and behavior. Qualitative research involves collecting and evaluating non-numerical data in order to understand concepts or subjective opinions. Quantitative research involves collecting and evaluating numerical data.
For example, qualitative research usually relies on interviews, observations, and textual analysis to explore subjective experiences and diverse perspectives. While quantitative data collection methods include surveys, experiments, and statistical analysis to gather and analyze numerical data. The differences between the two research approaches ...
Qualitative vs. Quantitative Research in Education: Definitions Although there are many overlaps in the objectives of qualitative and quantitative research in education, researchers must understand the fundamental functions of each methodology in order to design and carry out an impactful research study.
😇 What is the difference between qualitative and quantitative? Qualitative research focuses on collecting and analyzing non-numerical data. As such, it's typically unstructured and non-statistical. The main aim of qualitative research is to get a better understanding and insights into concepts, topics, and subjects.
Qualitative research gains a better understanding of the reason something happens. For example, researchers may comb through feedback and statements to ascertain the reasoning behind certain behaviors or actions. On the other hand, quantitative research focuses on the numerical analysis of data, which may show cause-and-effect relationships.
Qualitative research offers the advantage of generating detailed and nuanced data. It allows researchers to explore complex issues and gain a deeper understanding of participants' thoughts, emotions, and behaviors. However, qualitative research can be time-consuming, and data analysis may be subjective. In contrast, quantitative research ...
Qualitative research is based upon data that is gathered by observation. Qualitative research articles will attempt to answer questions that cannot be measured by numbers but rather by perceived meaning. Qualitative research will likely include interviews, case studies, ethnography, or focus groups. Indicators of qualitative research include:
When collecting and analysing data, quantitative research deals with numbers and statistics, while qualitative research deals with words and meanings. Both are important for gaining different kinds of knowledge. Quantitative research. Quantitative research is expressed in numbers and graphs. It is used to test or confirm theories and assumptions.
Qualitative vs. Quantitative. While quantitative research is based on numbers and mathematical calculations (aka quantitative data ), qualitative research is based on written or spoken narratives (or qualitative data ). Qualitative and quantitative research techniques are used in marketing, sociology, psychology, public health and various other ...
Because qualitative and quantitative studies collect different types of data, their data collection methods differ considerably. Quantitative studies rely on numerical or measurable data. In contrast, qualitative studies rely on personal accounts or documents that illustrate in detail how people think or respond within society.
INTRODUCTION. Scientific research is usually initiated by posing evidenced-based research questions which are then explicitly restated as hypotheses.1,2 The hypotheses provide directions to guide the study, solutions, explanations, and expected results.3,4 Both research questions and hypotheses are essentially formulated based on conventional theories and real-world processes, which allow the ...
Qualitative research is an umbrella phrase that describes many research methodologies (e.g., ethnography, grounded theory, phenomenology, interpretive description), which draw on data collection techniques such as interviews and observations. A common way of differentiating Qualitative from Quantitative research is by looking at the goals and processes of each. The following table divides ...
In general, quantitative research seeks to understand the causal or correlational relationship between variables through testing hypotheses, whereas qualitative research seeks to understand a phenomenon within a real-world context through the use of interviews and observation. Both types of research are valid, and certain research topics are better suited to one approach or the other.
The qualitative research follows a subjective approach as the researcher is intimately involved, whereas the approach of quantitative research is objective, as the researcher is uninvolved and attempts to precise the observations and analysis on the topic to answer the inquiry. Qualitative research is exploratory.
It can explain the "what" as outlined in quantitative data, helping you to troubleshoot issues and create new ideas for research. Qualitative data is also flexible and represents your audience's views authentically. It's descriptive, which helps you understand context more fully. The downside of qualitative data - as most qualitative ...
Convergent parallel: Quantitative and qualitative data are collected at the same time and analyzed separately. After both analyses are complete, compare your results to draw overall conclusions. Embedded: Quantitative and qualitative data are collected at the same time, but within a larger quantitative or qualitative design. One type of data is ...
There are two main approaches to conducting user research: qualitative and quantitative. This article will provide an overview of qualitative vs quantitative research. I'll define what each method is, walk through example scenarios of when you might use one versus the other, highlight the benefits of each, and offer guidelines on when ...
This method, known as mixed methods research, offers several benefits, including: A comprehensive understanding: Integration of qualitative and quantitative data provides a more comprehensive understanding of the research problem. Qualitative data helps explain the context and nuances, while quantitative data offers statistical generalizability.
Quantitative research counts and measures numbers to find statistical patterns, while qualitative research is a deep dive into understanding people's thoughts and experiences. They're similar in that they both aim to uncover valuable insights, but they use different tools and approaches to do so.
Quantitative and Qualitative Research Guide Quantitative and Qualitative Research Click here for more information on the differences between Qualitative and Quantitative Research.
Quantitative research is useful in order to gain an understanding of the underlying opinions, motivations, and reasons. It gives insights into the problems. Also, quantitative research helps to develop ideas and hypotheses, whereas qualitative research is useful in uncovering trends, ideas and opinions, and gives deeper insights into the problem.
Combining qualitative and quantitative research methods provides a comprehensive understanding of market dynamics. Triangulating data from both sources offers a well-rounded perspective. Qualitative methods like interviews reveal consumer motivations, while surveys give broader trends. Selecting between qualitative and quantitative research ...