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Marketing strategy of coca cola in the vietnamese market.

Coca-Cola is the most popular beverage brand in Vietnam with 51% of the carbonated beverage market share according to Kantar Worldpanel’s 2020 report. To get to its current position, Coca-Cola has implemented strategies Marketing ranges from creative advertising campaigns, to diversifying products and creating unique experiences for consumers.

This article will detail   Coca-Cola’s marketing strategies  in Vietnam and how to help this brand become one of the favorite brands in the Vietnamese beverage market.

Part I: Overview of Coca Cola Vietnam

general opinion about coca cola

Coca Cola is one of the most famous beverage brands worldwide and has been present in Vietnam since the 1960s. However, in the first years, Coca-Cola was only present in supermarkets and hotels. in big cities like Hanoi and Saigon.

Since 1994, Coca-Cola officially invested in the Vietnamese market with the establishment of Coca-Cola Vietnam Company Limited and began producing and distributing its products. To date, Coca-Cola is present in most provinces and cities in Vietnam and is one of the most popular beverage brands.

During the development process in Vietnam, Coca-Cola has developed 8 main beverage groups and continuously launched new products suitable to the tastes of Vietnamese consumers such as Coca-Cola Lemona, Fanta Sarsi, Fanta peach, Aquarius and Minute Maid. In addition, Coca-Cola also carries out a series of resonant brand love activities to increase love for the brand such as “Share a coke with” or annual Tet campaigns.

  • Analyzing Coca-Cola’s international business strategy
  • Positioning Coca Cola’s target market in Vietnam
  • Distribution strategy of Coca Cola in Vietnam

Part II  :   Analyze the overall marketing strategy of   Coca-Cola in Vietnam 

Coca-Cola’s overall marketing strategy is unified and closely linked from market segmentation, target market identification, brand positioning to product portfolio development, pricing, and channel building. distribute and implement marketing and promotion programs.

Coca-Cola's marketing strategy

1. Coca-Cola’s brand positioning strategy 

1.1 market segmentation .

Just like how Coca-Cola covers the global market, in Vietnam, the brand has targeted many customer groups. The company’s segmentation process focuses on two main criteria, which are geographic area and demographics

Geographically,   Coca-Cola Vietnam has established a dense distribution network across the country, from urban areas to rural areas, from plains to mountainous areas and from South to North. Products are widely sold in bars, supermarkets, grocery stores and even on streets and alleys, helping Coca-Cola reach customers in many different geographical locations.

Demographically  , Coca-Cola targets different customer groups, including children, youth, middle-aged people, and the elderly. To attract each customer group, this brand applies different marketing tactics such as developing appropriate product lines or using diverse and unique advertising campaigns.

Coca-Cola’s market segmentation strategy has allowed the brand to penetrate different market segments and satisfy diverse customer preferences and needs. The ability to create a positive brand image for each segment has helped Coca-Cola maintain its position as one of the leading beverage brands in Vietnam.

coca col's main market

1.2 Select target market  

Before expanding operations into the Vietnamese market, Coca-Cola focused on market segments with high demand and high population density. This brand was very wise to focus on big cities like Hanoi, Da Nang and Ho Chi Minh City. After   researching the market  , Coca-Cola determined that these cities have very high consumption of their products.

Besides the population density factor when choosing target markets, Coca-Cola Vietnam also focuses on population characteristics, especially young people with high product demand.

Thanks to this smart target market selection, Coca-Cola has been able to reach different market segments and meet the diverse needs and preferences of customers. The company has built a positive brand image in each market segment and helped maintain its position as one of the leading beverage brands in Vietnam.

1.3 Brand positioning

About 94% of the population worldwide knows the red and white logo of Coca-Cola and “Coca-Cola” is the second most widely understood word in the United States, after the word “OK” (according to Forbes research). . When mentioning carbonated drinks, people often think of Coca-Cola. Coca-Cola is considered one of the leaders of the industry.

Coca-Cola’s commitment is to bring benefit and refreshment to all customers with the slogan: “Our customers around the world deserve to enjoy the best quality drinks.” ”.

Coca-Cola’s brand positioning is based on a number of core values ​​such as fun, connection and diversity. The brand always wants to convey to customers a positive message and connection between generations. This core value has been inherited and promoted by Coca Cola in Vietnam to suit the selected diverse target market.

Coca Cola Brand Nutrition

2. Product strategy 

According to the market coverage strategy, Coca-Cola builds a product strategy that is diverse in both types and sizes, meeting the needs of many   target customer  groups .

2.1 Product list 

Currently, the Coca-Cola brand in Vietnam provides many different types of products, including carbonated beverages, carbonated juices, non-carbonated water, and energy products.

According to data from Coca-Cola Vietnam, this brand currently has about 40 different SKUs. This is a fairly large number and shows the diversity of Coca-Cola’s product portfolio in Vietnam.

Coca-Cola constantly develops its product portfolio to meet customer needs. The brand always researches and tests new products to provide the best options for consumers. For example, Coca-Cola has launched new products such as Coca-Cola Zero Sugar, Coca with pure coffee or Fanta Lemon.

Regarding carbonated beverages, brands such as Coca-Cola Classic, Sprite and Fanta are very popular with Vietnamese consumers, especially young people. Non-carbonated beverages such as Minute Maid and Aquarius are targeted at health-conscious customers who prefer low-calorie drinks. The brand’s energy drink is Burn, which is marketed to people who love sports and being active.

Coca Cola products category

2.2 Packaging

Coca-Cola in Vietnam not only focuses on product types but also on packaging. The product’s style and design have flexible and creative changes.

The brand offers a variety of packaging sizes from 250ml to 2.25 liters to suit a variety of customer needs. The small bottles are great for on-the-go use, while the large bottles are ideal for family gatherings and parties.

Coca-Cola bottle packaging is also designed to be diverse and flexible, with creative logo designs that change according to special occasions. Coca-Cola is always improving and creating more unique and convenient designs. The brand also received the Platinum Pentaward 2009 award for its beautiful and unique packaging design.

An example of Coca-Cola’s creativity in packaging design is the use of the “swallow” image in many products including boxes of 24 cans of Coca-Cola, Sprite, Fanta, pairs of two Coca-Cola PET bottles of type 1 .25 liter and set of 6 cans of Coca-Cola during Tet. Because the swallow is the symbol of spring.

With creatively designed, diverse and convenient products, Coca-Cola has attracted a large number of customers and increased brand recognition.

3. Pricing strategy

Coca-Cola Vietnam uses a combined pricing strategy to achieve maximum value for its products. Coca-Cola Vietnam’s pricing strategy includes differential pricing, psychological pricing, distribution channel pricing and promotional pricing.

Coca Cola's price strategy

3.1 Price discrimination  

#1: Differentiation by product line  : Coca Cola applies different prices for different products. For example, the price of a limited collection will be higher than that of regular products. At the same time, the price of Coca Cola also depends on the type of product packaging, including plastic bottles, glass bottles, aluminum cans, etc. Each type of packaging will have an appropriate price to meet the needs and income of customers. row.

#2: Geographic differentiation:   Different geographical regions have different consumer characteristics and market penetration strategies. Therefore, Coca Cola’s product prices will be adjusted to suit the market. For example, the price of Coca Cola products in rural areas will be lower than in big cities.

>> See more: Detailed analysis of Coca Cola’s pricing strategy

3.2 Psychological price

Coca Cola Vietnam also uses a psychological pricing strategy by setting retail prices and providing different price options depending on the quantity purchased. Customers are offered lower prices per unit when purchasing in bulk, such as by the case or box, versus purchasing individual bottles or cans. This pricing strategy targets the needs of customers who want the best value for their money and encourages them to buy more products.

By offering lower prices per unit when purchased in bulk, Coca Cola Vietnam can tap into the needs of customers who want to save money and optimize their costs. This strategy also encourages customers to consume more Coca Cola products. This can increase customer loyalty and lead to future repeat purchases.

Additionally, this pricing strategy can also be effective in increasing Coca Cola Vietnam’s sales, as customers tend to buy large quantities of products at lower prices per unit. This can help maximize Coca Cola Vietnam’s revenue while providing greater value to customers.

3.3 Price by distribution channel  

The pricing strategy by distribution channel is applied by Coca-Cola to suit the different characteristics and distribution operating costs of each channel. Coca-Cola Vietnam has a wide and diverse distribution channel system including supermarkets, hypermarkets, restaurants and grocery stores…

Retail prices at hypermarkets, supermarkets and restaurants will be higher than retail prices at grocery stores or traditional points of sale. This is because the distribution operating costs of these channels are higher than other retail channels.

In addition, Coca Cola’s distribution channel pricing strategy also helps create a distinct product image, bringing higher value to customers when using the product in high-quality sales channels.

3.4 Promotional price 

Promotional pricing strategy is an indispensable part of Coca-Cola Vietnam’s pricing.  The brand deploys many sales discount  programs   to encourage customers to buy in large quantities or pay ahead of time. This helps customers save on purchasing costs, while also motivating them to buy more Coca-Cola products.

For example, Coca-Cola Vietnam has launched the “Buy 1 Get 1 Free” promotion when purchasing any product at retail stores, supermarkets or on the Grab application. This program not only creates attraction for customers to shop, but also helps Coca-Cola increase sales and retain familiar customers.

In addition, Coca-Cola Vietnam also launches promotional programs on special occasions such as Tet, Christmas, National Day, etc. These programs often include giving gifts or free gifts when customers Buy Coca-Cola products. This is a good strategy to stimulate shopping demand and create trust with Coca-Cola customers.

4. Distribution channel strategy 

4.1 designing distribution channels .

Coca-Cola Vietnam has a clear consistency between the goal of market coverage and the strategy of building distribution channels. Therefore, this brand has designed a wide and diverse distribution channel model to ensure products reach every corner of the market.

structure of coca's distribution channel

Coca-Cola’s distribution channel system includes the following channel groups:

  • Modern distribution channel (MT)  : Including hypermarkets, supermarkets, mini supermarkets, convenience store systems, etc. Here, Coca-Cola Vietnam uses the strategy of combining sales between Coca-Cola and retail partners, such as Big C, Lotte Mart, Aeon Mall, Circle K, VinMart, MiniStop… This is the widest distribution channel and accounts for a large proportion of Coca-Cola’s sales.
  • Traditional distribution channels (GT):   Includes grocery stores, restaurants, bakeries, pharmacy stores, bread shops, etc. Here, Coca-Cola Vietnam focuses on developing small products as compact as cans, 500ml PET bottles, 300ml glass bottles… to suit customer needs in traditional distribution channels.
  • Key account (important customers)  : Focus on providing Coca-Cola products to organizations, schools, hospitals, events… Coca-Cola Vietnam has a preferential price policy for key customers account and marketing support to promote product usage.
  • HORECA  :   This is a special distribution system for restaurants, hotels and bars. Coca-Cola Vietnam’s partners in this channel are often exclusive distributors. To develop the HORECA channel, Coca-Cola Vietnam provides promotional programs and financial solutions to help distribution partners improve business efficiency.
  • Direct distribution  : Coca-Cola Vietnam has deployed online distribution channels through e-commerce sites such as Lazada mall and shopee mall. Customers can order online and have it delivered to their door through this third-party sales platform.

4.2 Develop distribution channels  

Coca-Cola Vietnam always focuses on developing its distribution channel system through special policies and incentives.

One of Coca-Cola Vietnam’s policies is to offer special promotions and discounts for agents and distributors who buy in large quantities. In addition, the company also focuses on training and supporting distributors to improve capacity and quality of distribution services, while also supporting sales tools such as signs and POSM.

coca cola products

A specific example of Coca-Cola Vietnam’s distribution channel development is cooperating with local distributors to expand distribution channels in rural areas. By collaborating with local partners, Coca-Cola Vietnam has been able to reach customers in previously remote and difficult-to-reach areas. This is a very effective strategy to expand the market and increase sales of Coca-Cola.

5. Mixed Promotion Strategy (Promotion) 

Coca-Cola is one of the few businesses that spends an amount of money equivalent to production costs on advertising and polishing its brand name since its inception.

In Vietnam, Coca-Cola always invests in its product advertising strategies. Brand marketing and Trade marketing activities are always closely linked to bring high efficiency. Programs at retail locations are always accompanied by a specific brand communication campaign.

5.1 Brand marketing activities

5.1.1 marketing communication channels.

Coca-Cola Vietnam uses many marketing communication channels to promote products and increase brand awareness including:

  • Television advertising  : Coca-Cola Vietnam often advertises on popular television channels such as VTV, HTV, VTC, THVL,… with short films, advertising clips or special promotional campaigns.
  • OOH  advertising   : Coca-Cola Vietnam often places signs and light boxes in prime, crowded locations such as on Le Duan street, East-West avenue, Ton Duc Thang, on market streets and roads. walk.

high ooh

  • Advertising on social networks:   Brands also use social networks such as Facebook, Instagram, YouTube to promote products through clips, articles or online contests.
  • Events:   organize events such as the Coke Studio music festival, the activity program “Joyful Tet Journey”, the program “Have fun with Coca-Cola” at shopping centers and restaurants , hotel…

5.1.2 Typical communication campaign “Share a coke” 

“Share a coke” is a successful campaign of Coca-Cola Vietnam because it has tapped into consumer psychology, understood what they need and personalized the product to bring consumers new and exciting experiences. the best.

coca cola products in war

Campaign context:   With the development of social networks, Coca-Cola has taken advantage of   social media marketing  trends  to interact with customers and young people. The “Share a Coke” campaign was launched in the summer of 2011 to encourage users to interact with the Coca-Cola brand and share images of Coca-Cola bottles printed with users’ names on social networks.

Marketing goals:   When implementing the “Share a Coke” campaign, Coca-Cola has the following two main goals:

  • Marketing Objective  : Coca-Cola needs to bring about interaction on both online and offline channels. The campaign needs to encourage target customers under the age of 24 to pay attention and talk about soft drink bottles, thereby boosting sales to reach peak summer sales.
  • Goal of increasing brand recognition  : Coca-Cola wants customers to share Coca bottles with each other and post photos of those Coca bottles on social networks to increase brand recognition widely.

Big idea  : Through the “Share a Coke with” campaign, Coca-Cola wants to connect with customers through printing their names on Coca-Cola bottles, creating a unique and personalized interactive experience for consumers.

Implementation process  : Coca-Cola produced Coca-Cola bottles with popular Vietnamese names, and called on customers to share their feelings when receiving bottles with their name through social media and advertising channels. television report.

The main message of the campaign is: “Connect, reunite and share comfortable moments together with Coca.” This message focuses mainly on groups of young people who regularly use social networks and post photos on social networks.

When the campaign started, customers were very excited and flocked to stores to hunt for their favorite bottles of Coca-Cola. Customers are also excited to share their results with friends, family and relatives on social networks. Every day there are tens of thousands of shares on different social networking platforms. Coca-Cola also arranged new Kiosks for sales and invited customers to share products on social networks.

Campaign results  : The “Share a coke” campaign in Vietnam was a resounding success. More than 500,000 images with the hashtag #ShareaCoke have been shared. As of September 2015, there were more than 6 million photos shared by its customers. In addition, through this campaign, Coca-Cola has gained nearly 25 million followers on Facebook. The company successfully sold 250 million bottles of Coca-Cola in just one summer.

5.2 Trade marketing (Marketing at point of sale)

Coca Cola Vietnam has deployed many trade marketing activities to increase interaction and promote sales at retail locations.

5.2.1 Consumer promotion (program for final consumers) 

Coca Cola regularly deploys promotions and gifts for end consumers when running media campaigns or on special occasions such as Tet holidays. We can mention the program “Enjoy the summer atmosphere, receive instant gifts” with attractive gifts such as Coca Cola ceramic cups, crossbody bags, beach balls, paper clips,…

5.2.2 Customer engagement (program for distributors and retailers)

A series of Trade marketing forms are offered by the Coca-Cola team to build relationships and develop Customers such as:

  • Discounts:   Coca Cola creates attractive discount policies for distributors and retailers to attract them to sell Coca Cola products such as direct discounts based on quantity, product combos…
  • POSM (Point-of-sale materials)  : Coca Cola provides a variety of advertising materials such as signs, billboards, product display shelves… to decorate and promote at retail locations.
  • Distributor travel bonus:   The program rewards distributors with high sales volume, and rewards retailers with sales growth over a specific period.

coca promotion program

For example, Coca Cola launched the “Every Cup Has a Chance” promotion in 2021, with T-shirt giveaways and the chance to win lucky draw prizes. At the same time, during the program, Coca Cola also provides POSM and attractive discount incentives and organizes a reward program for distributors and retailers who achieve high sales.

6. Secrets to building a successful marketing strategy for Coca Cola Vietnam and lessons learned for Vietnamese FMCG businesses

Coca-Cola Vietnam has succeeded in building a leading brand position in the market thanks to its consistent and methodical marketing strategy:

  • Building brand identity  : Coca-Cola becomes a cultural and lifestyle symbol of Vietnamese youth through creative advertising campaigns, such as “Taste the Feeling” and “Share a Coke”. These are campaigns that bring the core value “Happiness” into the user experience, promoting emotions and interaction, contributing to building a close relationship between customers and brands.
  • Continuous change and diversification  : Coca-Cola continuously researches and launches new product lines to meet the changing needs of customers and are suitable for Vietnamese culture such as Tet packaging.
  • Market coverage  : Develop a dense distribution network, increase interaction and support partners, agents, and distributors to increase Coca-Cola’s presence in the market.

Lessons learned from Coca-Cola Vietnam’s marketing strategy for Vietnamese FMCG businesses is to focus on building a strong brand and sustainable growth through consistent, focused, creative marketing strategies. creative and effective. Along with brand building is the development of the distribution network according to the initial positioning strategy.

Coca-Cola’s marketing strategy   is proof of the success of a famous global brand when applied in Vietnam. By incorporating brand identity into creative advertising campaigns, diversifying products and developing distribution channels, Coca-Cola has achieved a solid position in the hearts of Vietnamese consumers. This will be a typical case study for Vietnamese FMCG businesses to learn and apply.

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Case Description Coca-Cola in Vietnam

Strategic managment tools used in case study analysis of coca-cola in vietnam, step 1. problem identification in coca-cola in vietnam case study, step 2. external environment analysis - pestel / pest / step analysis of coca-cola in vietnam case study, step 3. industry specific / porter five forces analysis of coca-cola in vietnam case study, step 4. evaluating alternatives / swot analysis of coca-cola in vietnam case study, step 5. porter value chain analysis / vrio / vrin analysis coca-cola in vietnam case study, step 6. recommendations coca-cola in vietnam case study, step 7. basis of recommendations for coca-cola in vietnam case study, quality & on time delivery.

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Case Analysis of Coca-Cola in Vietnam

Coca-Cola in Vietnam is a Harvard Business (HBR) Case Study on Technology & Operations , Texas Business School provides HBR case study assignment help for just $9. Texas Business School(TBS) case study solution is based on HBR Case Study Method framework, TBS expertise & global insights. Coca-Cola in Vietnam is designed and drafted in a manner to allow the HBR case study reader to analyze a real-world problem by putting reader into the position of the decision maker. Coca-Cola in Vietnam case study will help professionals, MBA, EMBA, and leaders to develop a broad and clear understanding of casecategory challenges. Coca-Cola in Vietnam will also provide insight into areas such as – wordlist , strategy, leadership, sales and marketing, and negotiations.

Case Study Solutions Background Work

Coca-Cola in Vietnam case study solution is focused on solving the strategic and operational challenges the protagonist of the case is facing. The challenges involve – evaluation of strategic options, key role of Technology & Operations, leadership qualities of the protagonist, and dynamics of the external environment. The challenge in front of the protagonist, of Coca-Cola in Vietnam, is to not only build a competitive position of the organization but also to sustain it over a period of time.

Strategic Management Tools Used in Case Study Solution

The Coca-Cola in Vietnam case study solution requires the MBA, EMBA, executive, professional to have a deep understanding of various strategic management tools such as SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

Texas Business School Approach to Technology & Operations Solutions

In the Texas Business School, Coca-Cola in Vietnam case study solution – following strategic tools are used - SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis. We have additionally used the concept of supply chain management and leadership framework to build a comprehensive case study solution for the case – Coca-Cola in Vietnam

Step 1 – Problem Identification of Coca-Cola in Vietnam - Harvard Business School Case Study

The first step to solve HBR Coca-Cola in Vietnam case study solution is to identify the problem present in the case. The problem statement of the case is provided in the beginning of the case where the protagonist is contemplating various options in the face of numerous challenges that Vietnam Coca is facing right now. Even though the problem statement is essentially – “Technology & Operations” challenge but it has impacted by others factors such as communication in the organization, uncertainty in the external environment, leadership in Vietnam Coca, style of leadership and organization structure, marketing and sales, organizational behavior, strategy, internal politics, stakeholders priorities and more.

Step 2 – External Environment Analysis

Texas Business School approach of case study analysis – Conclusion, Reasons, Evidences - provides a framework to analyze every HBR case study. It requires conducting robust external environmental analysis to decipher evidences for the reasons presented in the Coca-Cola in Vietnam. The external environment analysis of Coca-Cola in Vietnam will ensure that we are keeping a tab on the macro-environment factors that are directly and indirectly impacting the business of the firm.

What is PESTEL Analysis? Briefly Explained

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Coca-Cola in Vietnam case study. PESTEL analysis of " Coca-Cola in Vietnam" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

How to do PESTEL / PEST / STEP Analysis? What are the components of PESTEL Analysis?

As mentioned above PESTEL Analysis has six elements – political, economic, social, technological, environmental, and legal. All the six elements are explained in context with Coca-Cola in Vietnam macro-environment and how it impacts the businesses of the firm.

How to do PESTEL Analysis for Coca-Cola in Vietnam

To do comprehensive PESTEL analysis of case study – Coca-Cola in Vietnam , we have researched numerous components under the six factors of PESTEL analysis.

Political Factors that Impact Coca-Cola in Vietnam

Political factors impact seven key decision making areas – economic environment, socio-cultural environment, rate of innovation & investment in research & development, environmental laws, legal requirements, and acceptance of new technologies.

Government policies have significant impact on the business environment of any country. The firm in “ Coca-Cola in Vietnam ” needs to navigate these policy decisions to create either an edge for itself or reduce the negative impact of the policy as far as possible.

Data safety laws – The countries in which Vietnam Coca is operating, firms are required to store customer data within the premises of the country. Vietnam Coca needs to restructure its IT policies to accommodate these changes. In the EU countries, firms are required to make special provision for privacy issues and other laws.

Competition Regulations – Numerous countries have strong competition laws both regarding the monopoly conditions and day to day fair business practices. Coca-Cola in Vietnam has numerous instances where the competition regulations aspects can be scrutinized.

Import restrictions on products – Before entering the new market, Vietnam Coca in case study Coca-Cola in Vietnam" should look into the import restrictions that may be present in the prospective market.

Export restrictions on products – Apart from direct product export restrictions in field of technology and agriculture, a number of countries also have capital controls. Vietnam Coca in case study “ Coca-Cola in Vietnam ” should look into these export restrictions policies.

Foreign Direct Investment Policies – Government policies favors local companies over international policies, Vietnam Coca in case study “ Coca-Cola in Vietnam ” should understand in minute details regarding the Foreign Direct Investment policies of the prospective market.

Corporate Taxes – The rate of taxes is often used by governments to lure foreign direct investments or increase domestic investment in a certain sector. Corporate taxation can be divided into two categories – taxes on profits and taxes on operations. Taxes on profits number is important for companies that already have a sustainable business model, while taxes on operations is far more significant for companies that are looking to set up new plants or operations.

Tariffs – Chekout how much tariffs the firm needs to pay in the “ Coca-Cola in Vietnam ” case study. The level of tariffs will determine the viability of the business model that the firm is contemplating. If the tariffs are high then it will be extremely difficult to compete with the local competitors. But if the tariffs are between 5-10% then Vietnam Coca can compete against other competitors.

Research and Development Subsidies and Policies – Governments often provide tax breaks and other incentives for companies to innovate in various sectors of priority. Managers at Coca-Cola in Vietnam case study have to assess whether their business can benefit from such government assistance and subsidies.

Consumer protection – Different countries have different consumer protection laws. Managers need to clarify not only the consumer protection laws in advance but also legal implications if the firm fails to meet any of them.

Political System and Its Implications – Different political systems have different approach to free market and entrepreneurship. Managers need to assess these factors even before entering the market.

Freedom of Press is critical for fair trade and transparency. Countries where freedom of press is not prevalent there are high chances of both political and commercial corruption.

Corruption level – Vietnam Coca needs to assess the level of corruptions both at the official level and at the market level, even before entering a new market. To tackle the menace of corruption – a firm should have a clear SOP that provides managers at each level what to do when they encounter instances of either systematic corruption or bureaucrats looking to take bribes from the firm.

Independence of judiciary – It is critical for fair business practices. If a country doesn’t have independent judiciary then there is no point entry into such a country for business.

Government attitude towards trade unions – Different political systems and government have different attitude towards trade unions and collective bargaining. The firm needs to assess – its comfort dealing with the unions and regulations regarding unions in a given market or industry. If both are on the same page then it makes sense to enter, otherwise it doesn’t.

Economic Factors that Impact Coca-Cola in Vietnam

Social factors that impact coca-cola in vietnam, technological factors that impact coca-cola in vietnam, environmental factors that impact coca-cola in vietnam, legal factors that impact coca-cola in vietnam, step 3 – industry specific analysis, what is porter five forces analysis, step 4 – swot analysis / internal environment analysis, step 5 – porter value chain / vrio / vrin analysis, step 6 – evaluating alternatives & recommendations, step 7 – basis for recommendations, references :: coca-cola in vietnam case study solution.

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Marketing Process Analysis

Segmentation, targeting, positioning, marketing strategic planning, marketing 5 concepts analysis, swot analysis & matrix, porter five forces analysis, pestel / pest / step analysis, cage distance analysis international marketing analysis leadership, organizational resilience analysis, bcg matrix / growth share matrix analysis, block chain supply chain management, paei management roles, leadership with empathy & compassion, triple bottom line analysis, mckinsey 7s analysis, smart analysis, vuca analysis ai ethics analysis analytics, coca-cola in vietnam case study solution & analysis / mba resources.

  • Coca-Cola in Vietnam
  • Technology & Operations / MBA Resources

Introduction to case study solution

EMBA Pro case study solution for Coca-Cola in Vietnam case study

At EMBA PRO , we provide corporate level professional case study solution. Coca-Cola in Vietnam case study is a Harvard Business School (HBR) case study written by Joel Goh, Ananth Raman. The Coca-Cola in Vietnam (referred as “Vietnam Coca” from here on) case study provides evaluation & decision scenario in field of Technology & Operations. It also touches upon business topics such as - Value proposition, . Our immersive learning methodology from – case study discussions to simulations tools help MBA and EMBA professionals to - gain new insight, deepen their knowledge of the Technology & Operations field, and broaden their skill set.

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Case Description of Coca-Cola in Vietnam Case Study

You can order --casename-- analysis and solution here

Case Authors : Joel Goh, Ananth Raman

Topic : technology & operations, related areas :, what is the case study method how can you use it to write case solution for coca-cola in vietnam case study.

Almost all of the case studies contain well defined situations. MBA and EMBA professional can take advantage of these situations to - apply theoretical framework, recommend new processes, and use quantitative methods to suggest course of action. Awareness of the common situations can help MBA & EMBA professionals read the case study more efficiently, discuss it more effectively among the team members, narrow down the options, and write cogently.

Case Study Solution Approaches

Three Step Approach to Coca-Cola in Vietnam Case Study Solution

The three step case study solution approach comprises – Conclusions – MBA & EMBA professionals should state their conclusions at the very start. It helps in communicating the points directly and the direction one took. Reasons – At the second stage provide the reasons for the conclusions. Why you choose one course of action over the other. For example why the change effort failed in the case and what can be done to rectify it. Or how the marketing budget can be better spent using social media rather than traditional media. Evidences – Finally you should provide evidences to support your reasons. It has to come from the data provided within the case study rather than data from outside world. Evidences should be both compelling and consistent. In case study method there is ‘no right’ answer, just how effectively you analyzed the situation based on incomplete information and multiple scenarios.

Case Study Solution of Coca-Cola in Vietnam

We write Coca-Cola in Vietnam case study solution using Harvard Business Review case writing framework & HBR Technology & Operations learning notes. We try to cover all the bases in the field of Technology & Operations, and other related areas.

Objectives of using various frameworks in Coca-Cola in Vietnam case study solution

By using the above frameworks for Coca-Cola in Vietnam case study solutions, you can clearly draw conclusions on the following areas – What are the strength and weaknesses of Vietnam Coca (SWOT Analysis) What are external factors that are impacting the business environment (PESTEL Analysis) Should Vietnam Coca enter new market or launch new product (Opportunities & Threats from SWOT Analysis) What will be the expected profitability of the new products or services (Porter Five Forces Analysis) How it can improve the profitability in a given industry (Porter Value Chain Analysis) What are the resources needed to increase profitability (VRIO Analysis) Finally which business to continue, where to invest further and from which to get out (BCG Growth Share Analysis)

SWOT Analysis of Coca-Cola in Vietnam

SWOT analysis stands for – Strengths, Weaknesses, Opportunities and Threats. Strengths and Weaknesses are result of Vietnam Coca internal factors, while opportunities and threats arise from developments in external environment in which Vietnam Coca operates. SWOT analysis will help us in not only getting a better insight into Vietnam Coca present competitive advantage but also help us in how things have to evolve to maintain and consolidate the competitive advantage.

- High customer loyalty & repeat purchase among existing customers – Vietnam Coca old customers are still loyal to the firm even though it has limited success with millennial. I believe that Vietnam Coca can make a transition even by keeping these people on board.

- Streamlined processes and efficient operation management – Vietnam Coca is one of the most efficient firms in its segment. The credit for the performance goes to successful execution and efficient operations management.

- Vietnam Coca business model can be easily replicated by competitors – According to Joel Goh, Ananth Raman , the business model of Vietnam Coca can be easily replicated by players in the industry.

- Low profitability which can hamper new project investment – Even though Vietnam Coca financial statement is stable, but going forward Vietnam Coca 5-7% profitability can lead to shortage of funds to invest into new projects.

Opportunities

- Lucrative Opportunities in International Markets – Globalization has led to opportunities in the international market. Vietnam Coca is in prime position to tap on those opportunities and grow the market share.

- E-Commerce and Social Media Oriented Business Models – E-commerce business model can help Vietnam Coca to tie up with local suppliers and logistics provider in international market. Social media growth can help Vietnam Coca to reduce the cost of entering new market and reaching to customers at a significantly lower marketing budget.

- Customers are moving toward mobile first environment which can hamper the growth as Vietnam Coca still hasn’t got a comprehensive mobile strategy.

- Age and life-cycle segmentation of Vietnam Coca shows that the company still hasn’t able to penetrate the millennial market.

Once all the factors mentioned in the Coca-Cola in Vietnam case study are organized based on SWOT analysis, just remove the non essential factors. This will help you in building a weighted SWOT analysis which reflects the real importance of factors rather than just tabulation of all the factors mentioned in the case.

What is PESTEL Analysis

PESTEL /PEST / STEP Analysis of Coca-Cola in Vietnam Case Study

PESTEL stands for – Political, Economic, Social, Technological, Environmental, and Legal factors that impact the macro environment in which Vietnam Coca operates in. Joel Goh, Ananth Raman provides extensive information about PESTEL factors in Coca-Cola in Vietnam case study.

Political Factors

- Political and Legal Structure – The political system seems stable and there is consistency in both economic policies and foreign policies.

- Little dangers of armed conflict – Based on the research done by international foreign policy institutions, it is safe to conclude that there is very little probability of country entering into an armed conflict with another state.

Economic Factors

- According to Joel Goh, Ananth Raman . Vietnam Coca should closely monitor consumer disposable income level, household debt level, and level of efficiency of local financial markets.

- Foreign Exchange movement is also an indicator of economic stability. Vietnam Coca should closely consider the forex inflow and outflow. A number of Vietnam Coca competitors have lost money in countries such as Brazil, Argentina, and Venezuela due to volatile forex market.

Social Factors

- Demographic shifts in the economy are also a good social indicator for Vietnam Coca to predict not only overall trend in market but also demand for Vietnam Coca product among its core customer segments.

- Consumer buying behavior and consumer buying process – Vietnam Coca should closely follow the dynamics of why and how the consumers are buying the products both in existing categories and in segments that Vietnam Coca wants to enter.

Technological Factors

- 5G has potential to transform the business environment especially in terms of marketing and promotion for Vietnam Coca.

- Proliferation of mobile phones has created a generation whose primary tool of entertainment and information consumption is mobile phone. Vietnam Coca needs to adjust its marketing strategy accordingly.

Environmental Factors

- Consumer activism is significantly impacting Vietnam Coca branding, marketing and corporate social responsibility (CSR) initiatives.

- Environmental regulations can impact the cost structure of Vietnam Coca. It can further impact the cost of doing business in certain markets.

Legal Factors

- Health and safety norms in number of markets that Vietnam Coca operates in are lax thus impact the competition playing field.

- Intellectual property rights are one area where Vietnam Coca can face legal threats in some of the markets it is operating in.

What are Porter Five Forces

Porter Five Forces Analysis of Coca-Cola in Vietnam

Competition among existing players, bargaining power of suppliers, bargaining power of buyers, threat of new entrants, and threat of substitutes.

What is VRIO Analysis

VRIO Analysis of Coca-Cola in Vietnam

VRIO stands for – Value of the resource that Vietnam Coca possess, Rareness of those resource, Imitation Risk that competitors pose, and Organizational Competence of Vietnam Coca. VRIO and VRIN analysis can help the firm.

Resources Value Rare Imitation Organization Competitive Advantage
Track Record of Leadership Team at companyname Yes Yes Can't be imitated by competitors Yes Providing Strong Competitive Advantage
Marketing Expertise within the Vietnam Coca Yes, firms are competing based on differentiation in the industry No, as most of the competitors also have decent marketing know how Pricing strategies are often matched by competitors Yes, firm is leveraging its inhouse expertise Temporary Competitive Advantage
Brand Positioning in Comparison to the Competitors Yes No Can be imitated by competitors but it will require big marketing budget Yes, the firm has positioned its brands based on consumer behavior Temporary Competitive Advantage

What is Porter Value Chain

Porter Value Chain Analysis of Coca-Cola in Vietnam

As the name suggests Value Chain framework is developed by Michael Porter in 1980’s and it is primarily used for analyzing Vietnam Coca relative cost and value structure. Managers can use Porter Value Chain framework to disaggregate various processes and their relative costs in the Vietnam Coca. This will help in answering – the related costs and various sources of competitive advantages of Vietnam Coca in the markets it operates in. The process can also be done to competitors to understand their competitive advantages and competitive strategies. According to Michael Porter – Competitive Advantage is a relative term and has to be understood in the context of rivalry within an industry. So Value Chain competitive benchmarking should be done based on industry structure and bottlenecks.

What is BCG Growth Share Matrix

BCG Growth Share Matrix of Coca-Cola in Vietnam

BCG Growth Share Matrix is very valuable tool to analyze Vietnam Coca strategic positioning in various sectors that it operates in and strategic options that are available to it. Product Market segmentation in BCG Growth Share matrix should be done with great care as there can be a scenario where Vietnam Coca can be market leader in the industry without being a dominant player or segment leader in any of the segment. BCG analysis should comprise not only growth share of industry & Vietnam Coca business unit but also Vietnam Coca - overall profitability, level of debt, debt paying capacity, growth potential, expansion expertise, dividend requirements from shareholders, and overall competitive strength. Two key considerations while using BCG Growth Share Matrix for Coca-Cola in Vietnam case study solution - How to calculate Weighted Average Market Share using BCG Growth Share Matrix Relative Weighted Average Market Share Vs Largest Competitor

5C Marketing Analysis of Coca-Cola in Vietnam

4p marketing analysis of coca-cola in vietnam, porter five forces analysis and solution of coca-cola in vietnam, porter value chain analysis and solution of coca-cola in vietnam, case memo & recommendation memo of coca-cola in vietnam, blue ocean analysis and solution of coca-cola in vietnam, marketing strategy and analysis coca-cola in vietnam, vrio /vrin analysis & solution of coca-cola in vietnam, pestel / step / pest analysis of coca-cola in vietnam, swot analysis and solution of coca-cola in vietnam, references & further readings.

Joel Goh, Ananth Raman (2018) , "Coca-Cola in Vietnam Harvard Business Review Case Study. Published by HBR Publications.

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[Case study] Trao Coca-Cola trao cảm xúc

Là một thương hiệu hàng đầu trong việc tiếp cận thị trường, thử thách cho Coca-Cola là hoàn thiện mình tốt hơn. Chiến dịch được cho là hiện tượng toàn cầu “Chia sẻ Coca-Cola” với hình thức in tên lên nhãn mỗi chai Coca-Cola được triển khai năm vừa rồi đã mang lại những kết quả rất ấn tượng

Ý tưởng sáng tạo Series chat sticker của Coca-Cola: mỗi sticker được thiết kế thành một lon Coca-Cola, kèm theo một biểu tượng cảm xúc và biểu cảm tương ứng. Thông điệp Trao Coca-cola trao cảm xúc. Thoát khỏi buồn tẻ bằng cách làm những việc bình thường theo một cách thật khác thường, chẳng hạn như việc nhắn tin.

Coca-Cola là thương hiệu đồ uống giải khát được yêu thích nhất Việt Nam. Tuy nhiên, nó chỉ đứng thứ 4 khi xét về lượng tiêu thụ trên thị trường. Vì tăng trưởng đòi hỏi lượng tiêu thụ cao hơn, Coca-Cola cần chuyển sự yêu thích đó thành tiêu dùng thật sự.

Nguồn tiêu thụ chính của sản phẩm đến từ các bạn tuổi teen vì nhóm này dễ gắn bó với thương hiệu. Cạnh tranh trong phân khúc này cũng khốc liệt hơn vì nhiều sản phẩm mới, thương hiệu mới với hương vị mới liên tục xuất hiện. Đối với Coca-Cola, việc thu hút tiêu dùng từ nhóm đối tượng này sẽ hiệu quả hơn là tìm kiếm nhóm khách hàng mới.

Là một thương hiệu hàng đầu trong việc tiếp cận thị trường, thử thách cho Coca-Cola là hoàn thiện mình tốt hơn. Chiến dịch được cho là hiện tượng toàn cầu "Chia sẻ Coca-Cola” với hình thức in tên lên nhãn mỗi chai Coca-Cola được triển khai năm vừa rồi đã mang lại những kết quả rất ấn tượng. Khi đà của nó vẫn còn mạnh, Coca-Cola muốn xây dựng một điều gì đó riêng cho giới trẻ Việt Nam, và phát triển mối quan hệ thân thiết hơn với người tiêu dùng.

coca cola vietnam case study

Là một thương hiệu hàng đầu trong việc tiếp cận thị trường, thử thách cho Coca-Cola là hoàn thiện mình tốt hơn

Việc xuất hiện nổi bật trên kệ hàng là chưa đủ để khiến giới trẻ lựa chọn Coca-Cola thay vì những thức uống khác. Giới trẻ cần một động lực mạnh mẽ hơn để thực sự thay đổi lựa chọn tiêu dùng của mình.

Đối với một thương hiệu có tuổi đời hơn 129 năm, việc giữ vững chỗ đứng không còn là một thử thách mới. Tuy nhiên, tại một thị trường còn "khát” như Việt Nam, thật đáng ngạc nhiên khi Coca-Cola không phải là thương hiệu nước giải khát được tiêu thụ nhiều nhất bởi giới trẻ dù đang có điểm yêu thích cao nhất so với các thương hiệu khác.

Coca-Cola sẽ quảng bá qua cách tiếp cận kéo, gây thu hút các nhóm bạn trẻ cùng tham gia với nhau thay vì hướng đến từng cá nhân, vì Coca-Cola hiểu rằng giới trẻ thích chơi và hoạt động theo nhóm. Với độ thâm nhập 68% đối với đối tượng tuổi teen, Coca-Cola chọn tin nhắn điện thoại làm kênh truyền thông chính.

Đối tượng mục tiêu

Coca-Cola quảng bá qua cách tiếp cận kéo, gây thu hút các nhóm bạn trẻ cùng tham gia với nhau thay vì hướng đến từng cá nhân

Đối tượng mục tiêu chính là các bạn tuổi teen từ 15 đến 19 tuổi, dễ bị ảnh hưởng bởi bạn bè. Gần 80% trường hợp sử dụng nước giải khát rơi vào các dịp đi chơi chung với bạn bè ở các quán cafe hoặc quán ăn.

Họ thường sử dụng mạng xã hội và di động để kết nối với bạn bè hàng ngày. Thực tế, 77,6% phân khúc này sử dụng điện thoại nhiều hơn sử dụng máy vi tính, trong đó nhắn tin chiếm 65% thời lượng sử dụng điện thoại. Vào hè, họ sẽ nhắn tin nhiều hơn vì có nhiều thời gian rảnh hơn.

Các bạn tuổi teen luôn thích những khoảnh khắc vui vẻ, thú vị với bạn bè; và không thích sự buồn tẻ.

Giới trẻ luôn hào hứng khi thể hiện cảm xúc của mình cho các bạn khác, qua tin nhắn, clip vui, biểu tượng chat, GIF, meme và đặc biệt là sticker. Những công cụ nhắn tin này giúp họ tự do sáng tạo, thể hiện cảm xúc mà không bị gò bò bởi chữ viết; và chúng trở thành ngôn ngữ phổ quát kết nối mọi người lại với nhau.

Chat sticker đã được sử dụng rất rộng rãi trên các ứng dụng di động cũng như trên mạng xã hội để thể hiện cảm xúc khó nói thành lời bằng những hình ảnh phụ họa thú vị. Bởi người dùng, đặc biệt là các bạn tuổi teen muốn thể hiện cái riêng trong ngôn ngữ tin nhắn của mình, họ luôn săn lùng các kiểu sticker mới.

Coca-Cola đã quyết định hợp tác với ứng dụng Zalo - mạng xã hội trên thiết bị di động với trên 30 triệu người dùng, 85% trong số đó là đối tượng mục tiêu chính của Coca-Cola - thiết kế và xúc tiến một series chat sticker cho Coca-Cola. Chủ đề chính cho bộ sticker này rất đặc biệt: mỗi sticker được thiết kế thành một lon Coca-Cola, kèm theo một biểu tượng cảm xúc (được gọi là "emoticons”) và biểu cảm tương ứng. Những sticker này được gọi là "Emotican”. Vậy nên, khi chia sẻ sticker, người dùng Zalo cũng đang chia sẻ lon Coca-Cola ảo cho bạn của mình.

Clip quảng cáo chiếc bảng cảm xúc gây ấn tượng mạnh

Ngoài những sticker chat trên Zalo, Coca-Cola còn in những sticker đó trên lon Coca-Cola thật. Vậy, để thể hiện cảm xúc của mình, người tiêu dùng có thể hoặc là mua nhiều lon Coca-Cola, hoặc là gửi đi nhiều sticker hơn. Chiến dịch này được gọi là "Trao Coca-Cola trao cảm xúc”, tiếp cận qua thiết bị di động trong 4 tuần đầu của chiến dịch kéo dài 2 tháng này.

Những sticker này có thể được tải xuống qua Cửa hàng Sticker Zalo - chỉ áp dụng cho người sử dụng Zalo. Tuy nhiên, mục tiêu của chiến dịch mong muốn khuyến khích các bạn trẻ thể hiện cảm xúc của mình bằng Emotican qua nhiều cách khác nhau.

Coca-Cola nhận thấy rằng tin giật gân là yếu tố tác động chính đến sự tò mò khiến cho mọi người muốn tham gia. Coca-Cola đã đề nghị KOL như người nổi tiếng, blogger sử dụng và giới thiệu những sticker này với fan của họ. Một buổi party mở màn, với các Emotican thật, và sự có mặt của các KOL đã thu hút sự chú ý về mặt PR, tiếp cận đến hàng triệu bạn đọc tuổi teen trên báo mạng.

Sự kiện offline cũng không kém phần thú vị. Coca-Cola lắp đặt billboard tương tác trực tiếp trên các tuyến đường đông đúc ở Thành phố Hồ Chí Minh. Người đi đường sẽ không thể không chú ý đến những tin nhắn vui trên billboard. Những cảm xúc thật này được ghi lại qua clip đăng tải trên Youtube "Billboard biết nói”, xuất hiện trên top các báo mạng cho tuổi teen chỉ trong vòng 1 tuần thực hiện. Clip này trở nên viral chỉ trong ít tiếng đăng tải.

Mục tiêu của chiến dịch mong muốn khuyến khích các bạn trẻ thể hiện cảm xúc của mình bằng Emotican qua nhiều cách khác nhau.

Thực hiện trên di động

Vì sticker là ngôn ngữ của tin nhắn di động, tất cả các khoản quảng cáo trên điện thoạii đều được tập trung vào quảng bá cho sticker Emotican.

Việc tải sticker rất dễ dàng. Người dùng chỉ cần cài đặt ứng dụng Zalo trên điện thoại. Tải sticker xuống bằng đường link trên Zalo hoặc trên các nhãn lon Coca-Cola. Người dùng cũng có thể dùng link download từ các sticker Emotican mà bạn của họ gửi đến họ.

Sticker này cũng có thể được tải và sử dụng trên Facebook. Từ landing page chính của chiến dịch, người dùng chỉ cần chọn Emotican họ thích. Một đường link sẽ được tạo ra và khi dán đường link này lên Facebook, Emotican sticker sẽ hiện lên.

Trong suốt những năm hiện diện trên thị trường Việt Nam, quảng bá của Coca-Cola chỉ tập trung vào những dịp có lượng cầu sản phẩm lớn như dịp Tết âm lịch. Tuy nhiên, những dịp này không phù hợp để tiếp cận với đối tượng tuổi teen. Hè là thời điểm phù hợp nhất nhưng cạnh tranh trong dịp này rất gay gắt. Đối với Coca-Cola, đây là một thử thách khi tìm kiếm nền tảng tiếp cận giới trẻ vào dịp hè ở Việt Nam.

Coca-Cola hiểu rằng các bạn teen dùng tin nhắn với bạn hoặc nhóm bạn của mình, nhưng có rất ít các nghiên cứu có thể chứng thực được khả năng thành công của sticker.

Niềm tin chính là nền tảng của chiến dịch này. Với trên 30 triệu người dùng và 450 triệu tin nhắn được gửi hàng ngày. Ứng dụng Zalo - được coi là LINE của Việt Nam - đã vượt qua Whatsapp và Viber để trở thành mạng xã hội trên di động số 1 Việt Nam. Điều này càng khiến Coca-Cola tự tin hơn vào quyết định của mình.

Đánh giá kết quả

coca cola vietnam case study

Kết quả đạt được nằm ngoài mong đợi của Coca-Cola.

Việc hợp tác với Zalo đã giúp Coca-Cola tiếp cận đến hầu hết giới trẻ Việt Nam, chiếm 85% người dùng Zalo. Coca-Cola đã tiếp cận được gần 50% đối tượng mục tiêu chỉ trong vòng 3 tuần đầu chiến dịch.

Sticker Emotican đã phá vỡ kỷ lục Sticker được download nhiều nhất trên Zalo, với 2 triệu lượt tải trong tuần đầu tung ra. Tổng kết lại, bộ sticker Emotican được download 4 triệu bản, gấp 6 lần bộ sticker được tải nhiều nhất trên Zalo lúc bấy giờ.

Hơn 12 triệu lon Coca-Cola mới (với sticker Emotican) được chia sẻ trên Zalo bên cạnh lon Coca-Cola thật, số lượng sticker Emotican được chia sẻ là 3.5 sticker/ người dùng. Điều này đã giúp Coca-Cola thực sự thu hút được giới trẻ - khiến họ xem xét lựa chọn Coca-Cola khi mua thức uống giải khát.

Kết quả - Tác động đến thị trường

Trước chiến dịch "Trao Coca-Cola trao cảm xúc”, di động chưa từng được coi là kênh tiếp cận chính cho các thương hiệu. Chắc chắn đã có rất nhiều chiến dịch từng sử dụng tin nhắn điện thoại nhưng phải thấu hiểu hành vi đối tượng mục tiêu và có được một đối tác phù hợp mới có thể tạo thành một chiến dịch thành công như "Trao Coca-Cola trao cảm xúc”.

Cuối cùng, niềm vui phải được chia sẻ, và Coca-Cola, một lần nữa, chuyển tải thành công thông điệp này.

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Factors that make a marketing cam-paign go viral : Case study: Campaign ”Share a Coke” by Coca Cola in Vietnam

Nguyen, thuan; nguyen, thy (2015).

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Coca-Cola in Vietnam Case Analysis and Case Solution

Posted by Peter Williams on Aug-09-2018

Introduction of Coca-Cola in Vietnam Case Solution

The Coca-Cola in Vietnam case study is a Harvard Business Review case study, which presents a simulated practical experience to the reader allowing them to learn about real life problems in the business world. The Coca-Cola in Vietnam case consisted of a central issue to the organization, which had to be identified, analysed and creative solutions had to be drawn to tackle the issue. This paper presents the solved Coca-Cola in Vietnam case analysis and case solution. The method through which the analysis is done is mentioned, followed by the relevant tools used in finding the solution.

The case solution first identifies the central issue to the Coca-Cola in Vietnam case study, and the relevant stakeholders affected by this issue. This is known as the problem identification stage. After this, the relevant tools and models are used, which help in the case study analysis and case study solution. The tools used in identifying the solution consist of the SWOT Analysis, Porter Five Forces Analysis, PESTEL Analysis, VRIO analysis, Value Chain Analysis, BCG Matrix analysis, Ansoff Matrix analysis, and the Marketing Mix analysis. The solution consists of recommended strategies to overcome this central issue. It is a good idea to also propose alternative case study solutions, because if the main solution is not found feasible, then the alternative solutions could be implemented. Lastly, a good case study solution also includes an implementation plan for the recommendation strategies. This shows how through a step-by-step procedure as to how the central issue can be resolved.

Problem Identification of Coca-Cola in Vietnam Case Solution

Harvard Business Review cases involve a central problem that is being faced by the organization and these problems affect a number of stakeholders. In the problem identification stage, the problem faced by Coca-Cola in Vietnam is identified through reading of the case. This could be mentioned at the start of the reading, the middle or the end. At times in a case analysis, the problem may be clearly evident in the reading of the HBR case. At other times, finding the issue is the job of the person analysing the case. It is also important to understand what stakeholders are affected by the problem and how. The goals of the stakeholders and are the organization are also identified to ensure that the case study analysis are consistent with these.

Analysis of the Coca-Cola in Vietnam HBR Case Study

The objective of the case should be focused on. This is doing the Coca-Cola in Vietnam Case Solution. This analysis can be proceeded in a step-by-step procedure to ensure that effective solutions are found.

  • In the first step, a growth path of the company can be formulated that lays down its vision, mission and strategic aims. These can usually be developed using the company history is provided in the case. Company history is helpful in a Business Case study as it helps one understand what the scope of the solutions will be for the case study.
  • The next step is of understanding the company; its people, their priorities and the overall culture. This can be done by using company history. It can also be done by looking at anecdotal instances of managers or employees that are usually included in an HBR case study description to give the reader a real feel of the situation.
  • Lastly, a timeline of the issues and events in the case needs to be made. Arranging events in a timeline allows one to predict the next few events that are likely to take place. It also helps one in developing the case study solutions. The timeline also helps in understanding the continuous challenges that are being faced by the organisation.

SWOT analysis of Coca-Cola in Vietnam

An important tool that helps in addressing the central issue of the case and coming up with Coca-Cola in Vietnam HBR case solution is the SWOT analysis.

  • The SWOT analysis is a strategic management tool that lists down in the form of a matrix, an organisation's internal strengths and weaknesses, and external opportunities and threats. It helps in the strategic analysis of Coca-Cola in Vietnam.
  • Once this listing has been done, a clearer picture can be developed in regards to how strategies will be formed to address the main problem. For example, strengths will be used as an advantage in solving the issue.

Therefore, the SWOT analysis is a helpful tool in coming up with the Coca-Cola in Vietnam Case Study answers. One does not need to remain restricted to using the traditional SWOT analysis, but the advanced TOWS matrix or weighted average SWOT analysis can also be used.

Porter Five Forces Analysis for Coca-Cola in Vietnam

Another helpful tool in finding the case solutions is of Porter's Five Forces analysis. This is also a strategic tool that is used to analyse the competitive environment of the industry in which Coca-Cola in Vietnam operates in. Analysis of the industry is important as businesses do not work in isolation in real life, but are affected by the business environment of the industry that they operate in. Harvard Business case studies represent real-life situations, and therefore, an analysis of the industry's competitive environment needs to be carried out to come up with more holistic case study solutions. In Porter's Five Forces analysis, the industry is analysed along 5 dimensions.

  • These are the threats that the industry faces due to new entrants.
  • It includes the threat of substitute products.
  • It includes the bargaining power of buyers in the industry.
  • It includes the bargaining power of suppliers in an industry.
  • Lastly, the overall rivalry or competition within the industry is analysed.

This tool helps one understand the relative powers of the major players in the industry and its overall competitive dynamics. Actionable and practical solutions can then be developed by keeping these factors into perspective.

PESTEL Analysis of Coca-Cola in Vietnam

Another helpful tool that should be used in finding the case study solutions is the PESTEL analysis. This also looks at the external business environment of the organisation helps in finding case study Analysis to real-life business issues as in HBR cases.

  • The PESTEL analysis particularly looks at the macro environmental factors that affect the industry. These are the political, environmental, social, technological, environmental and legal (regulatory) factors affecting the industry.
  • Factors within each of these 6 should be listed down, and analysis should be made as to how these affect the organisation under question.
  • These factors are also responsible for the future growth and challenges within the industry. Hence, they should be taken into consideration when coming up with the Coca-Cola in Vietnam case solution.

VRIO Analysis of Coca-Cola in Vietnam

This is an analysis carried out to know about the internal strengths and capabilities of Coca-Cola in Vietnam. Under the VRIO analysis, the following steps are carried out:

  • The internal resources of Coca-Cola in Vietnam are listed down.
  • Each of these resources are assessed in terms of the value it brings to the organization.
  • Each resource is assessed in terms of how rare it is. A rare resource is one that is not commonly used by competitors.
  • Each resource is assessed whether it could be imitated by competition easily or not.
  • Lastly, each resource is assessed in terms of whether the organization can use it to an advantage or not.

The analysis done on the 4 dimensions; Value, Rareness, Imitability, and Organization. If a resource is high on all of these 4, then it brings long-term competitive advantage. If a resource is high on Value, Rareness, and Imitability, then it brings an unused competitive advantage. If a resource is high on Value and Rareness, then it only brings temporary competitive advantage. If a resource is only valuable, then it’s a competitive parity. If it’s none, then it can be regarded as a competitive disadvantage.

Value Chain Analysis of Coca-Cola in Vietnam

The Value chain analysis of Coca-Cola in Vietnam helps in identifying the activities of an organization, and how these add value in terms of cost reduction and differentiation. This tool is used in the case study analysis as follows:

  • The firm’s primary and support activities are listed down.
  • Identifying the importance of these activities in the cost of the product and the differentiation they produce.
  • Lastly, differentiation or cost reduction strategies are to be used for each of these activities to increase the overall value provided by these activities.

Recognizing value creating activities and enhancing the value that they create allow Coca-Cola in Vietnam to increase its competitive advantage.

BCG Matrix of Coca-Cola in Vietnam

The BCG Matrix is an important tool in deciding whether an organization should invest or divest in its strategic business units. The matrix involves placing the strategic business units of a business in one of four categories; question marks, stars, dogs and cash cows. The placement in these categories depends on the relative market share of the organization and the market growth of these strategic business units. The steps to be followed in this analysis is as follows:

  • Identify the relative market share of each strategic business unit.
  • Identify the market growth of each strategic business unit.
  • Place these strategic business units in one of four categories. Question Marks are those strategic business units with high market share and low market growth rate. Stars are those strategic business units with high market share and high market growth rate. Cash Cows are those strategic business units with high market share and low market growth rate. Dogs are those strategic business units with low market share and low growth rate.
  • Relevant strategies should be implemented for each strategic business unit depending on its position in the matrix.

The strategies identified from the Coca-Cola in Vietnam BCG matrix and included in the case pdf. These are either to further develop the product, penetrate the market, develop the market, diversification, investing or divesting.

Ansoff Matrix of Coca-Cola in Vietnam

Ansoff Matrix is an important strategic tool to come up with future strategies for Coca-Cola in Vietnam in the case solution. It helps decide whether an organization should pursue future expansion in new markets and products or should it focus on existing markets and products.

  • The organization can penetrate into existing markets with its existing products. This is known as market penetration strategy.
  • The organization can develop new products for the existing market. This is known as product development strategy.
  • The organization can enter new markets with its existing products. This is known as market development strategy.
  • The organization can enter into new markets with new products. This is known as a diversification strategy.

The choice of strategy depends on the analysis of the previous tools used and the level of risk the organization is willing to take.

Marketing Mix of Coca-Cola in Vietnam

Coca-Cola in Vietnam needs to bring out certain responses from the market that it targets. To do so, it will need to use the marketing mix, which serves as a tool in helping bring out responses from the market. The 4 elements of the marketing mix are Product, Price, Place and Promotions. The following steps are required to carry out a marketing mix analysis and include this in the case study analysis.

  • Analyse the company’s products and devise strategies to improve the product offering of the company.
  • Analyse the company’s price points and devise strategies that could be based on competition, value or cost.
  • Analyse the company’s promotion mix. This includes the advertisement, public relations, personal selling, sales promotion, and direct marketing. Strategies will be devised which makes use of a few or all of these elements.
  • Analyse the company’s distribution and reach. Strategies can be devised to improve the availability of the company’s products.

Coca-Cola in Vietnam Blue Ocean Strategy

The strategies devised and included in the Coca-Cola in Vietnam case memo should have a blue ocean strategy. A blue ocean strategy is a strategy that involves firms seeking uncontested market spaces, which makes the competition of the company irrelevant. It involves coming up with new and unique products or ideas through innovation. This gives the organization a competitive advantage over other firms, unlike a red ocean strategy.

Competitors analysis of Coca-Cola in Vietnam

The PESTEL analysis discussed previously looked at the macro environmental factors affecting business, but not the microenvironmental factors. One of the microenvironmental factors are competitors, which are addressed by a competitor analysis. The Competitors analysis of Coca-Cola in Vietnam looks at the direct and indirect competitors within the industry that it operates in.

  • This involves a detailed analysis of their actions and how these would affect the future strategies of Coca-Cola in Vietnam.
  • It involves looking at the current market share of the company and its competitors.
  • It should compare the marketing mix elements of competitors, their supply chain, human resources, financial strength etc.
  • It also should look at the potential opportunities and threats that these competitors pose on the company.

Organisation of the Analysis into Coca-Cola in Vietnam Case Study Solution

Once various tools have been used to analyse the case, the findings of this analysis need to be incorporated into practical and actionable solutions. These solutions will also be the Coca-Cola in Vietnam case answers. These are usually in the form of strategies that the organisation can adopt. The following step-by-step procedure can be used to organise the Harvard Business case solution and recommendations:

  • The first step of the solution is to come up with a corporate level strategy for the organisation. This part consists of solutions that address issues faced by the organisation on a strategic level. This could include suggestions, changes or recommendations to the company's vision, mission and its strategic objectives. It can include recommendations on how the organisation can work towards achieving these strategic objectives. Furthermore, it needs to be explained how the stated recommendations will help in solving the main issue mentioned in the case and where the company will stand in the future as a result of these.
  • The second step of the solution is to come up with a business level strategy. The HBR case studies may present issues faced by a part of the organisation. For example, the issues may be stated for marketing and the role of a marketing manager needs to be assumed. So, recommendations and suggestions need to address the strategy of the marketing department in this case. Therefore, the strategic objectives of this business unit (Marketing) will be laid down in the solutions and recommendations will be made as to how to achieve these objectives. Similar would be the case for any other business unit or department such as human resources, finance, IT etc. The important thing to note here is that the business level strategy needs to be aligned with the overall corporate strategy of the organisation. For example, if one suggests the organisation to focus on differentiation for competitive advantage as a corporate level strategy, then it can't be recommended for the Coca-Cola in Vietnam Case Study Solution that the business unit should focus on costs.
  • The third step is not compulsory but depends from case to case. In some HBR case studies, one may be required to analyse an issue at a department. This issue may be analysed for a manager or employee as well. In these cases, recommendations need to be made for these people. The solution may state that objectives that these people need to achieve and how these objectives would be achieved.

The case study analysis and solution, and Coca-Cola in Vietnam case answers should be written down in the Coca-Cola in Vietnam case memo, clearly identifying which part shows what. The Coca-Cola in Vietnam case should be in a professional format, presenting points clearly that are well understood by the reader.

Alternate solution to the Coca-Cola in Vietnam HBR case study

It is important to have more than one solution to the case study. This is the alternate solution that would be implemented if the original proposed solution is found infeasible or impossible due to a change in circumstances. The alternate solution for Coca-Cola in Vietnam is presented in the same way as the original solution, where it consists of a corporate level strategy, business level strategy and other recommendations.

Implementation of Coca-Cola in Vietnam Case Solution

The case study does not end at just providing recommendations to the issues at hand. One is also required to provide how these recommendations would be implemented. This is shown through a proper implementation framework. A detailed implementation framework helps in distinguishing between an average and an above average case study answer. A good implementation framework shows the proposed plan and how the organisations' resources would be used to achieve the objectives. It also lays down the changes needed to be made as well as the assumptions in the process.

  • A proper implementation framework shows that one has clearly understood the case study and the main issue within it.
  • It shows that one has been clarified with the HBR fundamentals on the topic.
  • It shows that the details provided in the case have been properly analysed.
  • It shows that one has developed an ability to prioritise recommendations and how these could be successfully implemented.
  • The implementation framework also helps by removing out any recommendations that are not practical or actionable as these could not be implemented. Therefore, the implementation framework ensures that the solution to the Coca-Cola in Vietnam Harvard case is complete and properly answered.

Recommendations and Action Plan for Coca-Cola in Vietnam case analysis

For Coca-Cola in Vietnam, based on the SWOT Analysis, Porter Five Forces Analysis, PESTEL Analysis, VRIO analysis, Value Chain Analysis, BCG Matrix analysis, Ansoff Matrix analysis, and the Marketing Mix analysis, the recommendations and action plan are as follows:

  • Coca-Cola in Vietnam should focus on making use of its strengths identified from the VRIO analysis to make the most of the opportunities identified from the PESTEL.
  • Coca-Cola in Vietnam should enhance the value creating activities within its value chain.
  • Coca-Cola in Vietnam should invest in its stars and cash cows, while getting rid of the dogs identified from the BCG Matrix analysis.
  • To achieve its overall corporate and business level objectives, it should make use of the marketing mix tools to obtain desired results from its target market.

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Panagiotou, G. (2003). Bringing SWOT into Focus. Business Strategy Review, 14(2), 8-10.

Pickton, D. W., & Wright, S. (1998). What's swot in strategic analysis? Strategic Change, 7(2), 101-109.

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Porter, M. E. (1985). Competitive advantage: creating and sustaining superior performance (Vol. 2). New York: Free Press.

Porter, M.E. (1979, March). Harvard Business Review: Strategic Planning, How Competitive Forces Shape Strategy. Retrieved July 7, 2016, from https://hbr.org/1979/03/how-competitive-forces-shape-strategy

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Coca-Cola Vietnam Case Study

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Harvard Business School (HBS) Case Method, a renowned approach to business education, using business case studies in the field of marketing, sales, leadership, technology, finance, enterpreneurship, human resources, and more .

Core Principles:

  • Real-World Dilemmas: HBS cases delve into genuine business challenges faced by companies, exposing students to the complexities and uncertainties of real-world decision-making.
  • Active Participation: Students are not passive recipients of knowledge. The case method emphasizes active participation through case discussions, fostering critical thinking and analysis.
  • Developing Judgment: There are often no single “correct” answers in case studies. The focus is on developing sound judgment by weighing evidence, considering various perspectives, and making well-supported recommendations.
  • Diversity and Collaboration: Diverse backgrounds and experiences enrich case discussions. Students learn from each other as they analyze the case from different viewpoints.

Structure and Implementation:

  • Pre-Class Preparation: Effective case study learning hinges on thorough preparation. Students are expected to read and analyze the case beforehand, identifying key issues, conducting research, and formulating potential solutions.
  • Case Discussion: The case discussion in class is the heart of the method. The instructor facilitates a dynamic discussion, encouraging active participation from all students.
  • Open-Ended Questions: Instead of spoon-feeding answers, instructors pose open-ended questions that stimulate critical thinking and analysis.
  • Cold Calling: The HBS method is known for its “cold calling” technique, where professors randomly call on students to respond, promoting active engagement and preparation.
  • Socratic Dialogue: Instructors often employ the Socratic method, asking probing questions to challenge assumptions, encourage deeper analysis, and draw out student reasoning.

Benefits of the HBS Case Method:

  • Develops Critical Thinking Skills: Grappling with complex business problems and analyzing diverse perspectives strengthens critical thinking abilities.
  • Enhances Communication Skills: Active participation and clear articulation of ideas within case discussions hone communication skills.
  • Sharpens Analytical Abilities: Students learn to dissect complex situations, identify key drivers, and weigh evidence effectively.
  • Promotes Decision-Making Confidence: The case method fosters the ability to make well-reasoned decisions under uncertainty.
  • Builds Leadership Skills: Active participation in discussions and persuasively advocating for solutions develops leadership potential.
  • Prepares Students for Real-World Business: The case method equips students with the knowledge and skills to navigate the complexities of real-world business environments.

Business Case Study Assignment Help

Academic excellence.

  • Tailored solutions for MBA students and business school courses.
  • Specialized content for capstone projects and dissertations.

Corporate Training

  • Custom case studies for executive education and corporate training programs.
  • Industry-specific solutions for employee development.
  • Entrepreneurship
  • Case studies focused on startup challenges and innovation strategies.
  • Solutions for incubators and accelerators.

Industry-Specific Case Studies

  • Healthcare, technology, finance, and retail sector case studies.
  • Customized solutions addressing sector-specific issues.

Consulting Firms

  • Case solutions to support consulting practice and client presentations.
  • Detailed analyses for strategic recommendations.
  • International Business
  • Case studies addressing global market entry, cross-cultural management, and international strategy.
  • Solutions for multinational corporations and global business programs.

Social Impact and Sustainability

  • Case studies on corporate social responsibility, sustainability, and ethical business practices.
  • Solutions for NGOs and social enterprises.

How to Write a Great Case Study Solution | HBR Case Study Assignment Help

A top-tier Harvard Business School (HBS) case study solution comprises a thorough analysis, strategic insights, and actionable recommendations. The solution is not just an academic exercise but a practical approach to solving real-world business problems. Here’s an illustration of what the best Harvard case study solutions comprise, along with a detailed checklist to ensure excellence.

Key Components of a Harvard Case Study Solution

Comprehensive Understanding of the Case

  • Summary of the Case : Provide a concise summary that outlines the key issues, stakeholders, and objectives. This sets the stage for deeper analysis.
  • Problem Identification : Clearly define the main problem or decision point that the case presents. This includes understanding the underlying causes and the broader business context.

Detailed Analysis

  • Qualitative Analysis : Evaluate qualitative factors such as organizational culture, leadership styles, and market conditions. This helps in understanding the non-quantifiable aspects that impact the business scenario.
  • Quantitative Analysis : Use data and financial metrics to analyze the business performance. This includes profit margins, cost structures, revenue streams, and other relevant financial indicators.
  • SWOT Analysis : Conduct a SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis to provide a structured view of the internal and external factors affecting the business.

Strategic Alternatives

  • Generation of Alternatives : Develop multiple strategic alternatives to address the identified problem. Each alternative should be feasible and align with the company’s goals and resources.
  • Evaluation of Alternatives : Assess each alternative based on criteria such as cost, feasibility, impact, and alignment with the company’s strategic objectives. Use quantitative data where possible to support the evaluation.

Recommended Solution

  • Selection of the Best Alternative : Choose the most viable solution from the generated alternatives. Justify the choice with clear, logical reasoning and supporting evidence.
  • Implementation Plan : Develop a detailed implementation plan that includes steps, timelines, resources required, and potential risks. This ensures the recommended solution is actionable and practical.
  • Contingency Plan : Outline a contingency plan to address potential challenges or risks that may arise during the implementation phase.

Reflection and Learning

  • Lessons Learned : Reflect on the case study process and the key lessons learned. This includes insights into decision-making, strategic thinking, and the application of business concepts.
  • Future Implications : Discuss the broader implications of the case study for the industry and future business scenarios.

Checklist for a Great Harvard Case Study Solution

Comprehensive Understanding

  • Clearly summarized the case
  • Identified the main problem and stakeholders
  • Understood the broader business context
  • Conducted qualitative analysis (organizational culture, market conditions, etc.)
  • Performed quantitative analysis (financial metrics, data analysis)
  • Completed a SWOT analysis
  • Generated multiple feasible alternatives
  • Evaluated alternatives based on relevant criteria
  • Supported evaluations with data and logical reasoning
  • Selected the most viable alternative with a strong justification
  • Developed a detailed and practical implementation plan
  • Created a contingency plan to manage potential risks
  • Reflected on the case study process
  • Identified key lessons learned
  • Discussed future implications for the industry and business practices

At Fern Fort University creating a top-tier Harvard case study solution involves a methodical approach to understanding the case, performing detailed analysis, generating and evaluating strategic alternatives, and providing actionable recommendations. By following this structured process, our case solution writing experts deliver solutions that are best in class.

Hire Someone To Do My Case Study | Pay Someone To Solve My Case Study

Hiring an expert to handle your case studies solutions can significantly elevate the quality and impact of your business analyses. Fern Fort University specializes in crafting comprehensive, insightful case study solutions that deliver tangible benefits for businesses and academic success.

Expertise and Precision

Fern Fort University’s team comprises seasoned professionals with extensive experience in analyzing complex business scenarios. They bring a wealth of industry knowledge and academic rigor to every case study, ensuring that the solutions are not only theoretically sound but also practically relevant. This expertise guarantees that your case studies solutions will be insightful, well-structured, and reflective of the latest industry trends.

Time and Resource Efficiency | Express Delivery

Creating high-quality case studies solutions is a time-consuming process that requires meticulous research and analysis. By outsourcing this task to Fern Fort University, you can save valuable time and resources. This allows you to focus on your core business activities while ensuring that your case studies are handled by experts who can deliver superior results efficiently.

Comprehensive Analysis

Fern Fort University provides a thorough analysis of each case, considering all relevant factors such as market conditions, financial data, competitive landscape, and organizational dynamics. This comprehensive approach ensures that the solutions are robust and well-rounded, providing a deep understanding of the business challenges and opportunities.

Tailored Solutions

Every business is unique, and Fern Fort University recognizes this by offering customized case study solutions tailored to your specific needs. Our team works closely with clients to understand their objectives and constraints, ensuring that the final product aligns perfectly with your strategic goals and academic requirements.

Enhanced Learning and Application

For academic clients, Fern Fort University’s case study solutions are designed to enhance learning and application. Our detailed, step-by-step analyses provide students with clear insights into complex business problems, helping them develop critical thinking and decision-making skills. For businesses, these solutions offer actionable recommendations that can be directly applied to improve performance and drive growth.

High Standards of Quality

Fern Fort University is committed to delivering top-quality work that meets the highest academic and professional standards. Our case studies solutions are thoroughly researched, well-written, and meticulously reviewed to ensure accuracy and coherence. This commitment to quality guarantees that you receive a product that can withstand rigorous scrutiny and provide valuable insights.

Competitive Advantage

By leveraging Fern Fort University’s expertise, you gain a competitive advantage. Our insightful analyses and strategic recommendations can help you identify new opportunities, mitigate risks, and make informed decisions that drive success. This can be particularly beneficial in a competitive business environment where having a well-crafted case study can set you apart from your peers.

Hiring Fern Fort University to write your case studies solutions is a strategic investment that delivers exceptional results. Our combination of expertise, efficiency, comprehensive analysis, and tailored solutions ensures that your case studies solutions will be of the highest quality, providing valuable insights and a competitive edge. Focus on your core activities and leave the complex task of case study analysis to the experts at Fern Fort University, ensuring academic excellence and business success.

Custom Case Study Writing Service Process | Affordable

The case study writing process at Fern Fort University is meticulously designed to ensure clients receive comprehensive, high-quality solutions tailored to their specific needs. Below is a detailed breakdown of the process:

Step 1: Fill the Form and Upload Guidelines

The first step involves clients filling out a detailed form to provide necessary information about their case study solution needs. This form includes fields for essential details such as the topic, objectives, scope, and any specific guidelines or instructions that need to be followed. Uploading comprehensive guidelines is crucial as it sets the foundation for a well-aligned and accurate case study solution. This ensures that the case study writer fully understands the client’s requirements and expectations from the outset.

Step 2: Upload the Case Study PDF

Once the guidelines are uploaded, clients are required to upload the case study PDF. This document contains the case study that needs to be analyzed and solved. Providing the case study in its PDF format allows the writer to thoroughly review and understand the context, background, and specifics of the problem at hand. This step ensures that the writer has all the necessary materials to begin the in-depth analysis.

Step 3: Converse with the Case Study Solution Writer

After the initial submission of guidelines and the case study, the next step involves direct communication between the client and the case study solution writer. This conversation is pivotal as it allows for clarification of any ambiguities and discussion of project deliverables. The writer can ask questions to gain a deeper understanding of the client’s needs, while the client can provide additional insights or preferences. This step ensures that both parties are on the same page and that the writer can tailor the analysis and solution to meet the client’s exact expectations.

Step 4: Delivery of the Case Study Solution

Upon completion of the analysis and drafting of the case study solution, the writer delivers the final product to the client. The delivery includes a comprehensive report that outlines the problem, detailed analysis, proposed solutions, and actionable recommendations. The case study solution is presented in a clear, structured format that is easy to understand and implement. This step marks the culmination of the writer’s efforts and provides the client with a well-crafted solution that addresses all the guidelines and expectations .

Step 5: Improvements (If Required)

After the delivery of the case study solution, clients have the opportunity to review the document and request any necessary improvements. This step ensures that the final product meets the client’s satisfaction and adheres to all specified requirements. The writer makes the required adjustments based on the client’s feedback, fine-tuning the analysis and recommendations as needed. This iterative process guarantees that the case study solution is of the highest quality and fully aligned with the client’s expectations.

Importance of Each Step in the Process

Filling the form and uploading guidelines.

This initial step is critical as it sets the direction for the entire project. Clear and detailed guidelines ensure that the writer understands the scope, objectives, and specific requirements, reducing the risk of misalignment and ensuring a focused approach.

Uploading the Case Study PDF

Providing the case study in its original format ensures that the writer has all the necessary context and background information. This step is crucial for a thorough understanding of the problem and accurate analysis.

Communication with the Writer

Direct communication allows for clarification of any doubts and ensures that both the client and the writer have a mutual understanding of the project deliverables. This interaction is essential for tailoring the solution to meet the client’s specific needs.

Delivery of the Solution

Delivering a comprehensive and well-structured case study solution provides the client with actionable insights and recommendations. This step showcases the writer’s expertise and ensures that the client receives a valuable product that addresses the case study’s challenges effectively.

Requesting Improvements

The opportunity for revisions ensures that the final product meets the client’s expectations and adheres to all requirements. This step adds a layer of quality assurance, ensuring client satisfaction.

The case study writing service process at Fern Fort University is designed to deliver high-quality, tailored solutions through a structured and client-focused approach. Each step in the process is carefully crafted to ensure clarity, thorough analysis, and client satisfaction. By following this comprehensive process, Fern Fort University guarantees that clients receive insightful and actionable case study solutions that meet their specific needs and contribute to their academic or business success.

Professional Case Study Writers | Business Case Study Writing Service

Fern Fort University’s professional case study solution writers have the following attributes that can help you to boost your academic and professional growth --

1. Analytical Skills : Professional case study solution writers at Fern Fort University possess exceptional analytical skills. They can break down complex problems into manageable parts, identify key issues, and understand the underlying factors influencing the situation. This enables them to provide a deep and insightful analysis that addresses the core of the problem.

2. Research Proficiency : Our writers excel in conducting thorough and rigorous research. They are adept at gathering relevant data from credible sources, including academic journals, industry reports, and case-specific documents. Their research proficiency ensures that the case study solutions are well-informed and supported by solid evidence.

3. Critical Thinking : Critical thinking is a hallmark of Fern Fort University’s writers. They evaluate information from multiple perspectives, assess the validity of sources, and develop logical, well-reasoned conclusions. This skill allows them to craft nuanced solutions that consider various possible outcomes and implications.

4. Writing Clarity : Our writers are known for their clear and concise writing style. They present complex ideas in an understandable manner, ensuring that the case study solutions are accessible to a broad audience. This clarity helps communicate the findings and recommendations effectively.

5. Industry Knowledge : Writers at Fern Fort University have a deep understanding of the industries they write about. Whether it’s finance, healthcare, technology, or any other sector, they bring industry-specific insights that enrich the case study analysis and make the solutions relevant and practical.

6. Attention to Detail : Attention to detail is critical in case study writing, and our writers excel in this area. They meticulously ensure the accuracy of data, adherence to guidelines, and completeness of the analysis. This thoroughness prevents errors and enhances the credibility of the solutions.

7. Problem-Solving : Our writers are skilled problem-solvers. They go beyond identifying issues by proposing actionable and realistic solutions. Their recommendations are practical and tailored to the specific context of the case study, providing clients with clear steps to address the challenges.

8. Communication Skills : Effective communication is vital for conveying complex ideas and solutions. Writers at Fern Fort University are adept at communicating their findings and recommendations clearly and persuasively. They can articulate their points in a way that resonates with stakeholders.

9. Time Management : Delivering high-quality case study solutions within tight deadlines is a standard practice at Fern Fort University. Our writers are efficient and organized, managing their time effectively to meet deadlines without compromising on the quality of their work.

10. Adaptability : Our writers are highly adaptable, capable of tailoring their approach to meet the unique needs of different cases and clients. Whether it’s a change in scope, new information, or specific client preferences, they adjust their strategies to deliver customized and relevant solutions.

Fern Fort University’s professional case study solution writers deliver comprehensive, insightful, and actionable case study solutions that meet the highest academic and professional standards.

Where Can I Find a Case Solution for Harvard Business Cases or HBR Cases? | Pre-written Solutions

At Fern Fort University, you can find comprehensive case analysis solutions for Harvard Business School (HBS) or Harvard Business Review (HBR) cases. These solutions are different from custom case study solutions. They are provided to help clients to prime their research and analysis. These pre-written HBR case study solutions are designed to help you in several ways:

  • Thorough Analysis : Each solution includes a detailed examination of the case, identifying key issues, challenges, and opportunities.
  • Structured Approach : The solutions are organized in a clear, logical manner, making it easier for you to follow and understand the analysis process.
  • Actionable Recommendations : Practical and realistic recommendations are provided, offering clear steps to address the case’s problems.
  • Insightful Learning : By studying these solutions, you gain insights into effective problem-solving techniques and strategic thinking.

How Pre-Written Solutions Can Help You:

  • Time-Saving : Access to pre-written solutions saves significant time that you would otherwise spend on researching and writing.
  • Learning Tool : These solutions serve as excellent learning tools, helping you understand how to approach case analysis methodically.
  • Enhanced Understanding : You gain a deeper understanding of various business scenarios and how to address them.
  • Quality Reference : High-quality solutions can act as a benchmark for your own case study analyses, ensuring you maintain a high standard.
  • Academic Success : Using these comprehensive and well-researched solutions can improve your academic performance by providing clear examples of successful case analyses.
  • Professional Development : These solutions also help in professional settings by demonstrating how to tackle real-world business challenges effectively.

By leveraging the pre-written case study solutions from Fern Fort University, you can enhance your academic and professional capabilities, ensuring that you are well-prepared to address complex business problems.

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Experiment: How Coca-Cola Vietnam made their ad strategy more efficient by pushing YouTube’s reach

What we set out to test.

Can YouTube video ads at scale continue to unlock efficient nationwide reach and brand impact in addition to TV campaigns?

The background

Coca-Cola , one of the world’s leading beverage brands, has long been leveraging TV and YouTube as a key channel to reach mass audiences. However, for its Vietnamese audience, Coca-Cola wanted to shake things up by finding ways to connect with its audience more effectively, particularly younger consumers.

As more Vietnamese consumers are turning to YouTube to shop, browse, and buy , Coca-Cola decided to explore if increasing investment in YouTube could still unlock incremental reach and impact efficiently, particularly in helping the brand reach younger audiences nationwide.

How we set the experiment up

The team set up 2 separate TV and YouTube campaigns for its target audience of consumers aged 18 to 34 years old.

  • TV: TV campaign (comprising 70% of media budget)
  • YouTube: TrueView for Reach and Bumper Ads campaigns (comprising 30% of media budget)

The experiment ran in Vietnam for a period of 1 month. In addition, Coca-Cola utilized cross-media reach reporting to measure the probability of reaching a unique user at least once across their TV and YouTube campaigns. This allowed Coca-Cola to observe the unique increase in reach that YouTube campaigns add to TV campaigns, showing the true impact of YouTube.

Solutions we used

  • TrueView for Reach
  • Cross-Media Reach report ( Available in select markets. Reach out to your sales representative for more information )

What we learned

Overall the campaign delivered 67% nationwide reach across both TV and YouTube campaigns for audiences aged 18 to 34.

When comparing the impact of TV and YouTube across the country, Coca-Cola found that the YouTube campaign connected with more consumers and delivered the following results:

All in all, a TV-plus-YouTube combined media approach continues to unlock incremental nationwide reach and brand impact. Coca-Cola’s research also further proved that YouTube helps advertisers reach their core audience at a significantly lower cost per reach in comparison to TV.

This experiment proved to Coca-Cola that YouTube is a key resource to invest in , particularly when looking to connect with younger audiences who are spending more time online . With these insights, Coca-Cola Vietnam has since implemented this strategy as a mainstay for all future campaigns.

"Through this experiment, we’ve been able to see and measure how YouTube can deliver not just 28% incremental reach but also efficiently reach one-third the cost per reach of what we’re seeing for TV. This has proven to us that YouTube is a crucial platform for cross-screen planning to help Coca-Cola reach our target audiences nationwide effectively.”

This case study is part of the Experiment with Google Ads program.

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IMAGES

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COMMENTS

  1. Marketing strategy of Coca Cola in the Vietnamese market

    Coca-Cola's overall marketing strategy is unified and closely linked from market segmentation, target market identification, brand positioning to product portfolio development, pricing, and channel building. distribute and implement marketing and promotion programs. Marketing strategy of Coca-Cola Vietnam. 1.

  2. Coca-Cola in Vietnam

    Goh, Joel, and Ananth Raman. "Coca-Cola in Vietnam." Harvard Business School Case 616-063, June 2016.

  3. Coca-Cola in Vietnam

    Main Case Coca-Cola in Vietnam. By: Joel Goh, Ananth Raman. Length: 20 page(s) Publication Date: Jun 6, 2016; Discipline: Operations Management; Product #: 616063-PDF-ENG; What's included: In page link, Educator Copy; $4.95 per student. degree granting course. $8.95 per student. non-degree granting course.

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    Ltd. Coca-Cola products in Vietnam include as Coca-Cola, Sprite, Fanta, Diet Coke, Schweppes, Minute Maid Splash juice, Joy bottled drinking water and Samurai energy drink. Case description Coca-Cola's main challenge in Vietnam is finding the best way to localize its global corporate social responsibility programming, while ensuring it ...

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    Coca-Cola Vietnam Corporation Case Study Analysis Introduction. Coca-Cola, one of the world's most iconic and recognizable brands, made its way into Vietnam in 1960, marking the beginning of a long and successful journey in the country. Coca-Cola Vietnam is a subsidiary of The Coca-Cola Company, a multinational corporation renowned for its vast ...

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  8. Case Study of Coca Cola in Vietnam (Presentation)

    Coca-Cola faced risks to its brand image in Vietnam from its heavy water consumption in manufacturing and waste runoff damaging local environments and livelihoods. To address this, Coca-Cola implemented community-based water projects following the 3 Rs of reduce, recycle, and replenish. This involved reducing its water use, recycling wastewater, and partnering with local stakeholders to ...

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    The role of brand and brand manage-ment in creating business value case of coca-cola Vietnam. author (s) Dr. Nguyen Hoang Tien, Dr. Nguyen Thanh Vu and Dr. Nguyen Van Tien. abstract. The market economy is a fierce and fiercely competitive economy, requiring businesses to always try in all aspects to stand firm and dominate the market.

  10. PDF Coca-Cola Vietnam Corporation Case Study Help

    D. TheCaseSoIotions.com Nomber case studies. COCA-COLA VIETNAM CORPORATION. INTRODUCTION Coca-Cola has remained relevant in Vietnam's markets for beverages products as it incorporated the international brand to suit the domestic context, However, the company encountered many problems on the market such as a high level of competition ...

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  12. Coca-Cola in Vietnam Case Study Solution [7 Steps]

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  13. MBA HBR : Coca-Cola in Vietnam Case Study Solution & Analysis

    Coca-Cola in Vietnam case study is a Harvard Business School (HBR) case study written by Joel Goh, Ananth Raman. The Coca-Cola in Vietnam (referred as "Vietnam Coca" from here on) case study provides evaluation & decision scenario in field of Technology & Operations. It also touches upon business topics such as - Value proposition, .

  14. Marketing of Coca Cola in Vietnam

    Marketing of Coca Cola in Vietnam - Free download as Word Doc (.doc / .docx), PDF File (.pdf), Text File (.txt) or read online for free. 1. The document is a group assignment cover sheet for a marketing course. It lists the names and student IDs of 7 students working on an assignment about the Coca-Cola Company. 2. The assignment is a 4025 word report on the Coca-Cola Company due on June 28th ...

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    The Coca-Cola in Vietnam case consisted of a central issue to the organization, which had to be identified, analysed and creative solutions had to be drawn to tackle the issue. This paper presents the solved Coca-Cola in Vietnam case analysis and case solution. The method through which the analysis is done is mentioned, followed by the relevant ...

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    Coca-Cola Vietnam Case Study. Pemberton, created a distinctive tasting soft drink that could be sold at soda fountains. He. million distributors all over the world nowadays. In 1960, Coca-cola was the first time introduced in Vietnam. After that, Coca-cola Indochina Pte.

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  21. Solution of Case Study of Coca Cola in Vietnam

    Solution of Case study of coca cola in vietnam - Free download as Word Doc (.doc / .docx), PDF File (.pdf), Text File (.txt) or read online for free. Water is a basic human need, but access to clean water is still limited in many parts of the world. Coca-Cola is one of the largest beverage companies operating in over 70 countries since 1886. In Vietnam, Coca-Cola returned in 1994 after the war ...

  22. Coca-Cola in Vietnam Case Study Analysis & Solution

    Step 2 - Reading the Coca-Cola in Vietnam HBR Case Study. To write an emphatic case study analysis and provide pragmatic and actionable solutions, you must have a strong grasps of the facts and the central problem of the HBR case study. Begin slowly - underline the details and sketch out the business case study description map.

  23. How Coca-Cola Vietnam refreshed its ad strategy

    YouTube: TrueView for Reach and Bumper Ads campaigns (comprising 30% of media budget) The experiment ran in Vietnam for a period of 1 month. In addition, Coca-Cola utilized cross-media reach reporting to measure the probability of reaching a unique user at least once across their TV and YouTube campaigns. This allowed Coca-Cola to observe the ...