case study for travel agency

Case Study 1: Expedia's Travel Yourself Interesting. Company Overview: Expedia, founded in 1995, revolutionized the travel industry by moving travel booking online, displacing traditional high-street travel agents. However, over time, the market became commoditized, with intense competition and a focus on price and deals, which led to reduced ...

Read the full case study here. Freshdesk and G.M. Tour and Travel. Leading wholesale travel agency in Thailand, G.M Tour & Travel specializes in delivering air ticket fulfilment services. The company believes in delivering the most convenient, reliable, and fast-paced support to travel agents and companies worldwide.

4. Learn from successful hotel case studies and best practices to improve your hospitality business. Expedia Group offers valuable insights and industry research to help you succeed. Discover the latest trends and best practices in vacation rental management by studying successful rental property case studies.

Results. Anywhere® used our exit-intent optins to push visitors towards completing a free travel planning survey and saw huge increase in the list as a result. Anywhere® grew their email list by 20%. Anywhere® recovered 56.24% of abandoning visitors.

A leading travel management company was looking to improve customer experience for its corporate travelers by providing a range of VIP services. While setting up omni-channel service and support, WNS leveraged cutting-edge analytics, automation and artificial intelligence to transform customer experience.

Case Study: Should a Hotelier Invest in a New Kind of Online Travel Agency? Lotta Tindal, the chief marketing officer for the Dutch hospitality group Ervaring Hotels & Resorts, hadn't wanted to ...

Online Travel Agency Case Study A study conducted by Google found that over 75% of leisure travelers reported using Online Travel Agencies (OTA) because they offer the best pricing. While OTAs have taken over the hospitality industry, in their rush to move online many neglected focusing attention on crucial security measures.

75% of them are actively seeking eco-friendly accommodations and sustainable travel options. 80% have a strong desire for personalized travel experiences that align with their interests ...

Here are some of the Travel agency challenges which were presented before us. Challenge 1: Huge Client Base but no effective management tool. Travel agencies enjoy a huge client base and their business operation runs throughout the year across national borders. The request for the services could be either made online, offline or even through ...

Travel Ease is a comprehensive travel agency app designed to simplify and enhance the entire travel experience with seamless trip booking, hotel booking and flight bookings etc., all in one place and also designed for all your travel needs with our consol…

Paolo - Co-Founder. Discover how our strategic marketing initiatives revolutionized boat and berth bookings for Marinanow, a promising travel marketplace. Explore the power of targeted campaigns, data-driven analytics, and their positive impact on global expansion. Dive into this case study to unlock growth in the travel marketplace.

phone interviews with 22 travel agency executives in six countries and an online study of 1,034 travel agents in seven countries. Key findings from the research included: • Travel agencies use a diverse mix of chan-nels to book clients' flights. As airlines have evolved what they sell, and how they sell it, agents have adjusted.

An Examination of the Relationship between Online Travel Agents and Hotels: A Case Study of Choice Hotels International and Expedia.com. ... Wong James. 2004. "The Impact of the Internet on Travel Agencies." International Journal of Contemporary Hospitality Management 16 (2): 100-107. Crossref. Google Scholar. Law Rob, Leung Rita. 2000 ...

Case Study of the Successful Strategic Transformation of a "Bricks-and-Mortar" Travel Agency into a "Clicks-and- Mortar" Business —Lessons Learned from a Small, Independent Travel Agency ...

e India Online travel agents are given below. Problems in deciding the distribution of products through multiple online and of. line sales channels while managing inventory. Pressure to up sel. and proper management of the seats sold out. Difficulty in decid. omic conditions New financial regulationsIn view of the above challenges, the online ...

Go Travel Case Study. Go Travel appointed Nugget Design to help them take their independent, family run travel agency to a new level of success. They realised that they needed more than just interior decoration but instead a completely new refurbishment; an approach that looked at their business, their interior and brand strategy and helped ...

Designing an app for a travel agency — a UX case study. Kuoni has been a global leader in the travel industry for the past 110 years. They are not the typical travel agency people have in mind. In order for Kuoni to create tailor-made trips, travel experts listen to what the customers want and then create a vacation that's right for them ...

This online travel agency (OTA) provides travelers smart and easy ways to save on hotel rooms, airline tickets, rental cars, vacation packages and cruises. With access to more than 600,000 properties of all types, travelers can find accommodations with a best price guarantee as well as free cancellations and pay-at-arrival.

Global competition has forced local travel companies to adopt new standards and diversify their businesses. Online travel agents are growing due to lower costs from online transactions. Traditional travel agencies now face challenges transitioning online and finding the right mix of online products and services. Low internet penetration in India and customer habits of using travel agents have ...

CASE STUDY. Challenges of Online Travel Agents Global competition has forced local travel industry to adopt new global business standards to compete in its traditional markets. In return, the local travel and tour operation companies are finding much diversification of business in the new overseas and domestic tourism markets.

The online travel agency in this case study had the specific goals of more page likes and increasing website clicks. We then began to develop a strategy to reach a goal. Since this travel agency had two goals, we decided to run two ad campaigns. We created one ad campaign focused on page likes and another focused on website clicks.

37 114. GoUkraine - UX/UI Case Study Travel App in Ukraine. Tetiana Odynets. 681 6.8k. UI UX Case Study- Travel Mobile App Design. Pooja Patel. 29 448. Hotel Mobile App Design - UI/UX Case Study. Reyhane Kamali.

Case scenario: Electronic money wallet and holding funds Company A is a payment service provider (PSP) offering an electronic wallet ("e-wallet") that its customers can use to load and store funds using an online application.Once this is done, the customer can use the e-wallet to make purchases at online retailers that accept the e-wallet as a means of payment.

Case scenario: Money transfer operator Company A specializes in cross-border funds transfers for individuals and businesses. Company A's main business line consists of enabling fast peer-to-peer electronic funds transfers (EFTs) from individuals in Canada to recipients in another jurisdiction for a fee.This is commonly referred to as providing remittance services.

Case scenario: Securities dealer operates accounts only for securities trading Company A operates an online investing application (i.e., an app). Its app enables customers to trade various investment products, including individual stocks and exchange-traded funds, and invest in managed accounts based on model portfolios.