case study uscis

An official website of the United States government

Here’s how you know

Official websites use .gov A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS A lock ( Lock Locked padlock icon ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

How to check your immigration case status and find processing times

If you filed an immigration application or petition with the U.S. Citizenship and Immigration Services (USCIS), you can check the progress of your case’s status online or by phone. And learn how long it may take to process it.

Check your immigration case status

Online: Use the case status online tool to check for updates about your immigration case. You will need your 13-character receipt number from your application or petition.

By phone: If you are calling from the U.S., contact the USCIS National Customer Service Center at 1-800-375-5283 or TTY 1-800-767-1833. If you are outside the U.S., call 212-620-3418 or contact a  USCIS international field office .

Check immigration case processing times

Even if you have not filed an application with USCIS, you can still find out how long processing may take by using USCIS’ case processing time tool . When you use the tool, you will need to select:

• The form and form category you have filed or intend to file
• The USCIS office handling your case

LAST UPDATED: December 8, 2023

Have a question?

Ask a real person any government-related question for free. They will get you the answer or let you know where to find it.

U.S. Government Accountability Office

U.S. Citizenship and Immigration Services: Actions Needed to Address Pending Caseload

U.S. Citizenship and Immigration Services processes millions of applications and petitions from noncitizens who want to temporarily stay or live in the country, obtain work authorization, or become U.S. citizens.

We looked at USCIS's efforts to reduce its pending caseload, which has increased by 85% in recent years. Policy changes, longer forms, staffing issues, and delays from COVID-19 contributed to longer processing times. Although USCIS has several plans to address the backlog, it hasn't implemented them and hasn't identified necessary resources.

We recommended that USCIS identify necessary resources to address its pending caseload.

U.S. Citizenship and Immigration Services (USCIS) Estimated Total Pending Caseload, Fiscal Years 2015 through 2020

What GAO Found

Data from the Department of Homeland Security's (DHS) U.S. Citizenship and Immigration Services (USCIS) indicate the agency's total pending caseload-–the number of cases awaiting a benefit decision-–grew an estimated 85 percent from fiscal years 2015 through 2020. GAO's analysis shows that, while the number of applications and petitions for immigration benefits (forms), such as humanitarian relief and naturalization, received by USCIS remained between about 8 and 10 million each fiscal year from 2015 through 2019, USCIS's median processing times—the median length of time from the date USCIS received a form to the date it rendered a decision on it—increased for six of the seven forms that GAO selected for review. USCIS officials cited several factors that contributed to longer processing times, including policy changes resulting in increases in the length of USCIS forms and expanded interview requirements; insufficient staffing levels; and suspension of in-person services due to the COVID-19 pandemic.

USCIS monitors its operations using performance measures, including some measures related to its case processing timeliness. However, USCIS does not have these timeliness measures for four of the seven forms that GAO reviewed. Three of these four forms comprised about 41 percent of the agency's total pending caseload at the end of fiscal year 2020. Developing and implementing timeliness performance measures for certain forms, particularly those with significant pending caseloads, would provide USCIS leadership with a better understanding of areas that may require improvement.

USCIS conducts short-term workforce planning by using staffing models that estimate the volume of new forms USCIS will receive for the next 2 fiscal years and the number of staff needed to address them. USCIS has also implemented several strategic and operating plans that include workforce-related goals. However, it has not developed long-term strategies for acquiring, developing, and retaining staff. Developing a strategic workforce plan would better position USCIS to address long-term workforce challenges and reduce its growing pending caseload. USCIS has also developed four plans to reduce its pending caseload, but has not implemented or updated them to reflect funding and other resources needed to address the pending caseload. Identifying the resources necessary to address its pending caseload and providing the estimates to the Office of Management and Budget and Congress would better inform them about USCIS's resource needs.

Why GAO Did This Study

USCIS is the federal agency charged with adjudicating applications and petitions for immigration benefits, such as humanitarian relief, naturalization, and employment authorization.

GAO was asked to review issues related to USCIS's caseload. This report examines (1) what USCIS data indicate about its caseload, including its pending caseload, and factors affecting it; (2) how USCIS monitors its case processing operations, including efforts to reduce its pending caseload; and (3) the extent to which USCIS has implemented workforce planning strategies to address its pending caseload. GAO analyzed USCIS documentation and data for fiscal year 2015 through the second quarter of fiscal year 2020 and interviewed officials from USCIS program offices, directorates, and eight field locations and from three external stakeholder organizations. GAO also analyzed USCIS processing time data for seven types of applications and petitions, selected based on various factors, including volume of pending caseload and benefit category.

Recommendations

GAO is making six recommendations, including that USCIS develop performance measures for monitoring the timeliness of its case processing for certain forms, develop a long-term workforce plan, and identify the resources necessary to address its pending caseload. DHS concurred with five recommendations and did not concur with the recommendation that USCIS develop a long-term workforce plan. GAO continues to believe that such a plan would help USCIS better address its workforce challenges.

Recommendations for Executive Action

Full Report

Gao contacts.

Rebecca S. Gambler Director [email protected] (202) 512-8777

Office of Public Affairs

Sarah Kaczmarek Acting Managing Director [email protected] (202) 512-4800

• Marketplace

Get Started

How to Check Your USCIS Case Status and Sign Up for Automatic Updates

If you’re wondering how to check a case status with the U.S. Citizenship and Immigration Services (USCIS) in the most efficient way, we’ll walk you through it. While this process can be time-consuming and stressful, we’ll make it easy for you because it’s essential that you stay up to date with your case status. 

In this article, you’ll learn how to check a case status and get automatic updates from USCIS when changes to your status occur. You’ll also learn if you’re eligible to check your case status, what status changes mean, and the various ways to check your USCIS case status. 

No matter if you are trying to learn about nonimmigrant permanent resident status or lawful permanent resident immigration law, conditional deportation from residency, nationality requirements, student visa law, or any other immigrant process card application steps from the USCIS, no matter the USCIS processing time, all your answers will come from a trip to a local USCIS field office government agency or to our site! 

Related Article |  The Finance Dictionary: Learn the jargon your Finance friends speak!

Who Is Eligible to Check Their USCIS Case Status?

You may wonder if you’re eligible to check on your USCIS case status. There are many reasons why you may need to do so. 

Here are a few examples of applications that you may need to check on, either manually or online:

Submitted visa application, like H-1B petitions

Visa transfers

Visa extensions

Green Card petitions, like Form I-130, for employees and family members

Other immigration forms

Advance Parole

Employment Authorization Documents (EAD)

Citizenship

If you’d like to find out about a way to make checking on these cases automatic rather than manual, keep reading to learn more.

Related Article |  Financial Planning For The Costs of Immigrating To the US

How to Get Automatic Updates on Your USCIS Case Status

When you’re short on time, checking your USCIS case study manually can be a hassle. That’s why the Department of Homeland Security (DHS) created a way that you can sign up for automatic updates to your case status without using a U.S. Social Security Number (SSN).

You’ll want to make sure that you don’t confuse this new system with the older version of how to check your USCIS case status. Keep an eye out for other third-party providers that will charge you money to check your status as well. You’ll want to stay away from them!

There are a lot of immigration laws with not only home-country immigration information but US visas. It can be confusing when different systems give different results, which is why getting the correct information is so important. It would be unfortunate if you received a denial or were ineligible for a visa extension due to the expiration of an immigration visa’s immigration papers, so new immigrants and old must know that even to temporarily travel to and from U.S. jurisdiction, you need to know the validity of information.

Get an ultimate guide on how to set up automatic updates to your USCIS case status, as well as tips on what to avoid.

How to Check Your USCIS Case Status Online

If you want to check your USCIS case status immediately, it’s as simple as logging online to the “Case Status Online” using that page of USCIS’s website. 

Here are the step-by-step instructions on how to check your USCIS case status online:

Navigate to the USCIS case status page.

Below “enter a receipt number,” type your 13-digit receipt number in the box.

Double-check your work - It’s important that the numbers and letters are printed exactly as on the receipt notice without spaces.

Click the “check status” button.

You’ll be taken to a page that shows you the latest update on your case.

Related Article |  How to Check the Status of Your H-1B Visa Application

What You Need To Know About USCIS Status Changes

One of the first steps you need to take in making a smooth transition to the United States is checking your USCIS case status. The United States Citizenship and Immigration Services (USCIS) is a sector of the United States Department of Homeland Security (DHS) that handles visa applications, renew Green Card applications, and many other forms.

USCIS is who you would need to reach out to about these applications, whether you’re just checking on the status or if something has changed suddenly. If you don’t keep up regularly, you’ll face lengthy delays.

A unique 13-digit case number is assigned for each application by USCIS. Your most recent receipt number can be found on your Form I-797 Notice of Action, and you’ll need to keep this number handy of checking the status of your case.

Related Article |  Green Card vs. Visa: What's the Difference?

Alternative Options to Checking Your USCIS Case Status

There are many ways that you can check your USCIS case status. Whether you want to renew your work visa or visitor visa, get or renew a green card, petition for an alien relative or permanently start proceeding to become a US citizen, check out the options below to make sure you stay up-to-date with any changes so you can act accordingly. 

Each appropriate USCIS Service Center will have a different email address that you need to use to check your status. So, depending on your location, the email address will vary. Reach out to your state’s USCIS processing center to determine the best email address to use.

For instance, California’s Service Center email address is [email protected]. For Texas, you’re better off using [email protected]. Make sure you have the correct one to avoid potential delays.

While you can contact USCIS by phone to inquire about your case status, be prepared for long wait times. You can reach them at 1-800-375-5283 without your receipt number.

Related Article |  How to Get an H1B Visa Interview Waiver

Direct Mail

If you’ve filed your application petition or immigration application petition through your local USCIS field office, you may choose to request an update by mail. Keep in mind that this will be the slowest way to find out the case status update of your USCIS case and stay updated.

Here’s the information that you should include in your letter inquiry to stay updated on the immigration process, citizenship application, or more:

Date of birth

Alien number, if applicable

Date and place your petition or immigration application petition was filed

Receipt number, if you have one

Copy of your receipt notice if possible

Would you rather talk to someone in person about a permanent-resident case, permanent residence adjustment of status, immigrant visa naturalization, green cards, travel document paperwork, your affidavit of support, or any other lawful topics on the visa bulletin? Again, it’s not the most convenient option but you can schedule an appointment with USCIS via the USCIS  appointment scheduling page . You can check for case updates like your visa or Green Card renewal status without currently being in the United States.

Related Article |  Things You Must Check In Your US Offer Letter

When Will My USCIS Case Status Be Approved?

The top question on your mind is probably regarding the processing time for your USCIS case, no matter if it is for immigrant visas, labor certification, the green card lottery, family-member sponsors, or any other USCIS forms or work visas regarding your immigration status. While it can take from months to years for a resolution, it ultimately depends on the type of form you submitted.

Check out the  expected processing times  for each form on the USCIS website.

Related Article |  What You Need To Know About Form G-1145

Make the Most of Your Situation

Learning everything there is to know about visas, immigration, personal finances and more can make this process a challenging time. But, you can take steps like signing up for automatic updates on your USCIS case status to make everything easier. You’ll eliminate one task off of your plate by following the steps outlined in this article to take action on your USCIS case status.

Join our Newsletter

Subscribe Now

Buffalo: (716) 970-4007  |  Toronto: (866) 697-1832

Buffalo: (716) 970-4007  |  Toronto: (866) 697-1832

How do I track my immigration case with USCIS?

Creating a USCIS account is your best way to get updates and efficiently track your immigration application or petition. This article guide will walk you through setting up your account for automatic notifications, finding your crucial USCIS receipt number, and managing cases beyond regular processing times.

Setting Up Your USCIS Account

To start the tracking process:

• Visit the Official USCIS Website: Begin by navigating to USCIS’s official website .
• Navigate to Account Creation: Find and click on the section dedicated to account creation on the homepage.
• Input Your Information: To link your case to your account, fill in the required fields, including your case receipt notice details.
• Choose Notification Preferences: Opt for your preferred method of receiving updates via email or text message.
• Complete Setup: Finish the account creation process, and then log in to access and manage your USCIS account seamlessly.

Understanding Your USCIS Receipt Number

A key to effective case tracking.

The USCIS receipt number is a unique 13-character code critical for tracking your case. It typically starts with three letters (e.g., EAC, WAC, LIN), followed by ten numbers. To locate and use your receipt number:

• Check Your Notices: Look at any official USCIS notices of action sent to you.
• Find the Receipt Number: Identify the receipt number, including a mix of letters and numbers without dashes (other characters may be included).

Handling Cases Exceeding Normal Processing Times

Proactive steps for resolution.

Should your case take longer than the stated processing times, here’s what to do:

• Contact USCIS Directly: Contact the official helpline or online inquiry system.
• Schedule an Infopass Appointment: Book an in-person meeting with a USCIS officer for detailed discussions.
• Engage with Congress: Your local congressional representative can sometimes assist in expediting your case.
• Submit an Online Case Inquiry: If your case is pending, use the USCIS online system to inquire.

Managing your USCIS case can be simple. With a USCIS account, you can receive timely updates and have all the information you need to navigate the immigration process confidently. Take control of your immigration case by using these insights and resources.

Schedule a Consultation with an Immigration Lawyer

• USCIS: How to Create an Account
• USCIS: Online Case Status
• USCIS: Tools for Managing Your Case

We Can Help!

You may have questions regarding U.S. immigration laws and visas. We invite you to contact our team at Richards and Jurusik for detailed guidance and assistance. We aim to provide the most accurate and up-to-date information to make your immigration process smoother and less stressful. The immigration lawyers at Richards and Jurusik have decades of experience helping people to work and live in the United States. Read some of our hundreds of 5-star client reviews ! Contact us today to assess your legal situation.

Similar Posts

US Immigration Processing Times: Understanding the Variables

Understanding the intricacies of US immigration processing times is essential for planning your immigration journey. This guide provides insights into the factors influencing processing durations and resources for tracking your case status across various immigration agencies.

Congressional Assistance for Delayed Immigration Cases

Immigration cases can be challenging, especially when faced with delays beyond typical processing times. If you’ve exhausted all administrative avenues, seeking assistance from your Congressional representative can be a strategic move. This post guides when and how to pursue Congressional intervention for your immigration case.

My immigration case is stuck, how do I move it along?

The US immigration process can be highly frustrating, and to add to it, processing times are very unpredictable. It can take weeks to months to file an immigration case and to receive confirmation from the US immigration agency that your case is processing. Once your application is in processing, it can take months to years…

DOS Visa Bulletin Explained: Priority Dates & Quotas

The DOS Visa Bulletin is an invaluable resource for those awaiting the issuance of family and employment-based immigrant visas. Issued monthly by the United States Department of State, this document provides a systematic way to monitor these visas’ availability and processing times. This comprehensive guide goes into the aspects of the Visa Bulletin, making it easier to understand and efficiently track your visa application’s progress.

My case is in administrative processing, what now?

After a visa interview, there are two potential outcomes, the consular officer will either issue or refuse the visa. In some instances, the consular officer may request additional information to determine the applicant’s eligibility for a visa. In such cases, further administrative processing is required.   Administrative processing times vary based on individual circumstances. Learn what it means to be placed in “Administrative Processing” and the steps that can be taken to move the case forward.

How do I check PWD, LCA, and ETA 9089 processing times?

The US Department of Labor’s (DOL) Office for Foreign Labor Certification (OFLC) is responsible for issuing prevailing wage determinations (PWD) and permanent labor certifications (PERM) for foreign workers. You can check the processing times for your case through the Foreign Labor Application Gateway (FLAG). The processing times for PWD and PERM vary depending on caseload…

• The Brillient Story
• Giving Back
• Awards and Certifications
• Contract Vehicles
• Case Studies
• Brillient Greenhouse Gas Emissions Report 2023
• Insights and Thought Leadership
• ACT-IAC White Papers

Case Study- USCIS

Enabling the nation’s immigration program (uscis).

Client Challenge

The Department of Homeland Security (DHS) U.S. Citizenship and Immigration Services (USCIS) needed assistance managing and securing more than 54 million immigration files. This also included the careful processing of millions of file action requests received each year. Brillient was selected as the prime contractor to provide Records Operations Support Services (ROSS) at USCIS’ National Records Center (NRC) in Lee’s Summit, MO and File Storage Facility (FSF) in Harrisonburg, VA.

Brillient Solution

Brillient partners with USCIS to enhance and expedite their daily records operations. Our experts provide records management, records distribution management, and scanning and digitization of files and documents. Our holistic quality control program helps increase productivity, work quality and organization. Brillient is also responsible for a number of additional tasks including logistics.

Client Benefit

With Brillient’s successful execution of the ROSS contract, USCIS has benefited from:

• Superlative quality levels and increased efficiency despite a drastically large volume of records and file action requests
• Rapid assistance with national security and law enforcement related requests
• Flexibility and successful management of volume surges and changing priorities

Privacy Overview

• (888) 777-9102
• Learning Center

• How It Works
• All Packages & Pricing
• I-90 Application to Replace Permanent Resident Card
• I-129F Petition for Alien Fiancé
• I-130 Petition for Alien Relative
• I-131 Application for Travel Document
• I-485 Adjustment of Status Application
• I-751 Remove Conditions on Residence
• I-765 Application for Employment Authorization
• I-821D DACA Application Package
• I-864 Affidavit of Support
• N-400 Application for Naturalization
• N-565 Application to Replace Citizenship Document
• Citizenship Through Naturalization
• Citizenship Through Parents
• Apply For Citizenship (N-400)
• Apply for Certificate of Citizenship (N-600)
• Replace Citizenship Document (N-565)
• Apply for a Green Card
• Green Card Renewal
• Green Card Replacement
• Renew or Replace Green Card (I-90)
• Remove Conditions on Green Card (I-751)
• Green Card through Adjustment of Status
• Adjustment of Status Application (I-485)
• Affidavit of Support (I-864)
• Employment Authorization (I-765)
• Advance Parole Application (I-131)
• Adjustment of Status Fee
• Family-Based Immigration Explained
• Search the Learning Center
• Request Support
• Find an Immigration Attorney

Home » Blog » How to Get Status Updates from USCIS on your Immigration Case

How to Get Status Updates from USCIS on your Immigration Case

March 19, 2024 Immigration News

Once you’ve filed your application or petition with U.S. Citizenship and Immigration Services (USCIS), you probably want to check USCIS case status from time to time and get status updates. Processing of immigration forms and applications can take several months, and USCIS isn’t the most accessible customer service organization. With delays related to staffing budget shortfalls and high demand for services, the problem only seems to be getting worse. It's helpful to know how to navigate the system.

USCIS Case Status Updates with E-Notification My Case Status USCIS Customer Service Make an In-Person Appointment with USCIS Apps to Check USCIS Case Status Online How CitizenPath Helps Before You Apply

There are things you can do to minimize the wait and get regular status updates. Properly preparing your form and filing with the correct supporting documents is the best thing that you can do to receive the optimum processing time. Many people use CitizenPath to prepare USCIS forms because we make it easy and eliminate the problems that can delay your application or petition. We even guarantee that USCIS will approve your application or petition. Unfortunately, there isn’t much we (or anyone) can do to expedite your application or petition with USCIS once it has been submitted. See how it works >>

Here’s what you can do to check USCIS case status and get regular immigration updates.

USCIS Case Status Updates with E-Notification

Start the process by submitting a request for e-notification. This is a very simple form that you can generally file along with your primary application or petition. When you file Form G-1145, E-Notification of Application/Petition, with your application or petition, USCIS will provide you an email and/or text to let you know when they accept your form for processing.

The e-notification (text or email) will not include any personal information, but it does list your receipt number and tell you how to obtain additional case status information. USCIS will send the notification within 24 hours of accepting your form. Please note that an acceptance date may be slightly different than the physical date of receiving your mailed form. USCIS may need a day or two to review the contents before "accepting" it for processing.

There’s a small catch. This service is only available for forms filed at the four USCIS Lockbox facilities:

• Phoenix (Arizona) Lockbox
• Elgin (Illinois) Lockbox
• Chicago (Illinois) Lockbox
• Dallas (Texas) Lockbox

The good news is this does cover most forms.

The process is extremely simple and totally free. You can prepare a free G-1145 in just a few seconds. If preparing your application with CitizenPath, we always provide a complimentary G-1145 as well. Place the Form G-1145 on top of your primary application when you mail it in.

My Case Status

Once USCIS accepts your application or petition, they will also mail you a receipt notice. This receipt notice is formally known as Form I-797C, Notice of Action . For most forms, people are typically experiencing wait times of 2 to 4 weeks for the initial receipt notice. Forms like Form I-751 make take longer.

How to Check USCIS Case Status Online

The first Notice of Action is an important receipt notice. The notice includes a 13-character receipt number that begins with three letters (such as EAC, IOE, WAC, LIN, or SRC). To view the status of a case, simply enter the receipt number into the Case Status tool on the USCIS website. You’ll get an update similar to the one pictured below.

Didn't Receive a Receipt Number from USCIS

If you have not received a receipt number to check your USCIS case status, you'll need to verify your application was filed. When mailing your application package to USCIS, we always recommend using a traceable courier so that you can track the package. If USCIS never provided you a receipt notice consider the following:

• Did USCIS physically receive your application package? Check your tracking number.
• Did USCIS cash the check (or charge your credit card)?

These are clues that USCIS actually received your package. Although rare, it's possible that USCIS successfully accepted your application, but the receipt notice got lost in the mail. If it's been at least 30 days since you filed, it may be necessary to contact USCIS and file again.

Instructions for How to Inform USCIS of a Change of Address

Uscis customer service.

If the Case Status tool is not helpful or your situation requires more attention, you may also contact the USCIS National Customer Service Center (NCSC) for live support. Dial 1-800-375-5283 (from within the United States) to reach the NCSC Monday through Friday. If you are outside the United States and need more information concerning U.S. immigration, you may need to contact the closest U.S. embassy or consulate.

Unfortunately, it can be difficult to reach live support at USCIS. But you can submit an online inquiry about your case or request other services. Case inquiries may include:

• Your case is outside the normal processing time
• You did not receive a notice by mail
• You did not receive a card by mail
• You did not receive a document by mail

You may also submit a service request such as:

• Request accommodations for an interview appointment
• Make typographic corrections on a case

It’s helpful to prepare for your call or online inquiry by gathering information such as your A-number, receipt number, date when filed, and type of application/petition filed. (Some of these details may not be applicable for your situation.)

How to Expedite a USCIS Request for Immigration Benefits

Make an in-person appointment at uscis.

Sometimes it’s necessary to get hands-on, personal assistance with your case. In these situations, you may be able to schedule an in-person appointment.

If you meet certain criteria, it's possible to schedule your appointment online . If you are in the United States, you may request an appointment online for the following services:

• Emergency Advance Parole (EAP)
• Immigration Judge Grant

If you need help and believe it justifies an in-person appointment, call the USCIS Contact Center by phone at 1-800-375-5283 . USCIS agents won’t grant an appointment to anyone. You’ll need to present a compelling reason why you need an in-person appointment. The phone agent will attempt to assist you over the phone. Routine requests for information and USCIS case status checks may be provided over the phone. The in-person appointment is with a USCIS officer and is generally suitable for urgent situations or more complex matters.

Be prepared to explain why you need to meet with someone in-person. If you have an urgent situation, gather evidence that compels the agent to act.

Apps to Track Your Case Status at USCIS

You can find several apps for your phone or tablet to track the status of a USCIS case.

This list of apps is not a recommendation or endorsement, and none are affiliated with an official government agency. Please carefully research the apps before downloading to ensure that you’re comfortable sharing your USCIS case information with the organization providing the service. Some apps may also charge fees.

About CitizenPath

CitizenPath provides simple, affordable, step-by-step guidance through USCIS immigration applications. Individuals, attorneys and non-profits use the service on desktop or mobile device to prepare immigration forms accurately, avoiding costly delays. CitizenPath allows users to try the service for free and provides a 100% money-back guarantee that USCIS will approve the application or petition. We provide support for the Adjustment of Status (Form I-485) , Citizenship Application (Form N-400) , and several other immigration services .

Want more immigration tips and how-to information for your family?

Sign up for CitizenPath’s FREE immigration newsletter and

on our immigration services

Related Posts

ESTA Travel to the United States: What You Need to Know

Before visiting the United States, get to know the ESTA travel requirements and your eligibility through the visa waiver program.… Continue Reading →

History of the Green Card

The history of the green card, which only recently became green again, has a variety of names and colors since its introduction.… Continue Reading →

It is easy and free to do a USCIS change of address. You can even update pending applications and petitions at the same time.… Continue Reading →

Immigration Form Guides Form I-90       Form I-129F       Form I-130       Form I-131       Form I-131A       Form I-134       Form I-485       Form I-751       Form I-765       Form I-821D       Form I-864       Form N-400       Form N-565       Form N-600

Sign Up to Receive Free Monthly Information for Your Immigration Journey

© Copyright 2013-2024, CitizenPath, LLC. All rights reserved. CitizenPath is a private company that provides self-directed immigration services at your direction. We are not affiliated with USCIS or any government agency. The information provided in this site is not legal advice, but general information on issues commonly encountered in immigration. CitizenPath is not a law firm and is not a substitute for an attorney or law firm. Your access to and use of this site is subject to additional Terms of Use .

Official websites use .gov A .gov website belongs to an official government organization in the United States.

Need help? Visit a USCIS office

We want your feedback, citizenship.

• Sign In Create Account
• Create Account
• Find a doctor
• Find an English or citizenship class
• Learn about the naturalization process
• Learn about citizenship rights and responsibilities
• Schedule an appointment

Naturalization: What to expect

Naturalization is a way for a person to become a U.S. citizen. Below is a general overview of what to expect during the naturalization process. To learn more, read the Guide to Naturalization .

You have decided to apply for U.S. citizenship. Here is what to do next:

Review the application instructions

Download the naturalization application

Get two passport-style photos taken

Collect all the documents and evidence you will need to complete your application

Fill out your application

Review your work and correct any mistakes

Submit your application, two photos, documents and evidence, and the required fees. Find out where to file your application.

Make sure to keep your address current with USCIS

After we accept your application, we will notify you if we need to take your biometrics: fingerprints, photo, and signature.

We will send you an appointment notice if we need biometrics. The notice will provide you the date, time, and location of the appointment.

Appear at the location at the scheduled date and time on the appointment notice

Bring the following documents to the appointment:

Form I-551, Permanent Resident Card;

Appointment notice; and

A second form of identification (driver’s license, passport, or state identification card). Your second form of identification must have your photograph on it.

We will send your fingerprints to the FBI to conduct a background check

At your appointment, we will give you a study booklet to help you prepare for the English and civics tests

During your naturalization interview, a USCIS officer will ask you questions about your application and background. You will also take an English and civics test unless you qualify for an exemption or waiver. The English test has three components: reading, writing, and speaking. The civics test covers important U.S. history and government topics. See below to learn more about the test and the free study tools available to help you prepare.

Study for the English test

Study for the civics test

Find a free naturalization information session

Find an English and/or citizenship preparation class in your area

We will mail you an appointment notice for your naturalization interview. You must appear at the USCIS office at the date and time shown on your appointment notice.

Appear at the USCIS office at the scheduled date and time on your interview notice

Bring the following documentation to your naturalization interview:

Your interview appointment notice;

A state-issued identification such as a driver’s license; and

All valid and expired passports and travel documents issued to you that document your absences from the United States since becoming a permanent resident.

For a list of other documents that you may need to bring with you, read Form M-477, Document Checklist.

Take the English and civics tests

We will inform you of the results

If requested, submit additional information to USCIS

Once you have successfully completed your interview and your application has been approved, we will schedule you to take the Oath of Allegiance. You are not a U.S. citizen until you take the Oath of Allegiance at a naturalization ceremony.

Receive a notice for the oath ceremony

Arrive at the ceremony and check in with USCIS

We will collect your Permanent Resident Card

A USCIS officer will review your responses to the questionnaire on Form N-445 when you arrive at the ceremony.

Take the Oath of Allegiance

Receive your Certificate of Naturalization

Once you are a U.S. citizen, you can enjoy expanded rights and responsibilities . Celebrate your citizenship and share your story !

An official website of the United States government

Here’s how you know

Official websites use .gov A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS A lock ( Lock A locked padlock ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

• Homeland Security Enterprise
• Ombudsman Offices
• CIS Ombudsman

How to Submit a Case Assistance Request

The Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) assists individuals and employers in resolving difficulties they are experiencing with U.S. Citizenship and Immigration Services (USCIS). We are an independent office in the Department of Homeland Security (DHS) and are not part of USCIS.

Please review the information on this page before you submit a case assistance request.

Submit DHS Form 7001, Request for Case Assistance

You Must Seek Help From USCIS First

Before you request assistance from us, you must have contacted USCIS in the last 90 days and given the agency at least 60 days to try to resolve your problem.

1. Start by checking the status of your case.

Check your case status online with USCIS.

Enter your receipt date to see your case inquiry date on USCIS’ Check Case Processing Times  page.

2. Contact USCIS to try to resolve your issue.

Submit an  e‑Request .

Submit a secure message through your USCIS online account .

Submit an inquiry through the Ask Emma chat feature .

Call the USCIS Contact Center at 1-800-375-5283 . 

See our  USCIS Contact Center Tip Sheet  on how to best reach out to the USCIS Contact Center.

Email the USCIS Lockbox at  [email protected] if more than 30 business days have passed since your package was delivered to a USCIS lockbox or since the lockbox cashed your filing fee check(s), but you have not received a receipt notice.

See our  When to Contact a USCIS Lockbox Tip Sheet  for more information.

If you are a refugee applicant, email USCIS directly at  [email protected]  from your registered email address.

You may also request case status information from the  Resettlement Support Center  in your region.

If you have a T visa, U visa, or Violence Against Women Act (VAWA) case, please see our  FAQ  page for a list of USCIS emails and mailing addresses to contact about your case.

Who Can Prepare and Submit a Case Assistance Request?

Individuals, employers, attorneys, and accredited representatives may submit a request. 

• If you are an attorney or accredited representative, you need to include a copy of the Form G-28, Notice of Entry of Appearance as Attorney or Accredited Representative , on file with USCIS for the form you are seeking assistance with.
• Family members, congressional caseworkers, designated school officials (DSOs), and others may help prepare the case assistance request. However, you must include written consent from the applicant or petitioner allowing us to communicate with you for the specific form and issue.

Please note you must put the petitioner’s or applicant’s name as the person encountering difficulties with USCIS in Section 5 of the DHS Form 7001. Do not enter the beneficiary, attorney, or accredited representative.

Types of Cases We Can Help With

If your only issue is a USCIS processing delay and USCIS has not approved an expedite request , we can help with this type of case assistance request  only if :

• You submitted a case inquiry to USCIS through one of its customer service tools in the last 90 days and have given the agency at least 60 days to respond, and  
• Your case inquiry date (which may be different from the processing times USCIS posts on its website) has already passed.

If your request is about a Form I-134A, go to the “Types of Cases We Cannot Help With” section below for more information. 

These are some of the most common types of difficulties or issues we can help with if you have been unable to resolve the issue by contacting USCIS. Also, see our Web Alerts for recent updates that may affect you if you want to request case assistance.

• Undelivered USCIS notices or decisions Such as receipt notices, requests for evidence, appointment notices, or denial notices where USCIS systems indicate that it issued one, or instances where the U.S. Postal Service returned a card or document to USCIS as non-deliverable.
• Aging out of eligibility Certain cases where the beneficiary may “age out” of eligibility for the requested immigration benefit. See USCIS’ Child Status Protection Act (CSPA) page for additional information.
• U.S. military personnel Certain cases involving U.S. military personnel and their families.
• Improper rejections Applications and petitions that were improperly rejected by USCIS due to clear errors of fact or obvious misapplication of the relevant law.
• Typographical errors Typographic errors (such as the wrong name or date of birth) in immigration documents, such as Green Cards or employment authorization documents.
• Emergency or hardship Certain cases involving an emergency or a hardship that fall under the USCIS expedite criteria .
• Expedites Expedite requests approved by USCIS more than 2 months ago.
• Transfers to the Department of State Delays in sending approved petitions to the Department of State.
• Correcting certain typographical errors (such as an email address or name) on your pending Form I-134A before U.S. Customs and Border Protection (CBP) issues the travel authorization;
• Assisting when some family members have received their travel authorization, but other family members are still waiting; or
• Getting a copy of the previously issued confirmation notice that was emailed to the beneficiary so they can set up their USCIS online account.

Types of Cases We Cannot Help With

With few exceptions, we cannot help if:

• If there is a statutory or regulatory processing time requirement (such as Form I-360, Petition for Amerasian, Widow(er), or Special Immigrant , for Special Immigrant Juveniles; Form N-400, Application for Naturalization ; and Form I-129, Petition for a Nonimmigrant Worker , for L-1 petitions), or
• USCIS approved your expedite request more than 60 days ago.
• There are no published processing times and you have not waited 6 months We cannot help if there is no published processing time for the form type, and less than 6 months have passed since you filed your form with USCIS and submitted a case inquiry to USCIS.
• You are asking about Form I-134A delays, expedites, or overturning a decision We cannot help if your concern is related to a Form I-134A processing delay or expedite request, or you want to overturn (or get an explanation for) a decision not to confirm or authorize travel. USCIS is not accepting expedite requests and does not provide explanations for these decisions.
• Your expedite request was denied We cannot help if USCIS recently denied your expedite request .
• You want legal advice We cannot give you legal advice.
• You want help with issues that do not involve USCIS We only have the authority to work on issues involving USCIS.
• A congressional representative is currently inquiring for you We cannot help if it has been fewer than 45 calendar days since your congressional representative made an inquiry to USCIS.

We also cannot :

• Replace the formal appeal or motion process or change the deadline for submitting an appeal .
• If you are applying, or applied, for T, U, VAWA, or refugee status and do not have an attorney or accredited representative, your address must match the address in USCIS systems. We can only communicate with you via U.S. postal mail to comply with the law and keep your case confidential.
• Compel USCIS to take action on a pending application, petition, or request.
• Fix actions resulting from bad information given by third parties , such as legal representatives or DSOs.

If you have tried to resolve your issue through USCIS’ customer service tools but still need help, you can submit a case assistance request in one of three ways.

We can bring issues to USCIS’ attention and recommend solutions, but only USCIS can approve or deny pending applications or petitions, including expedite requests.  Please note that filing a case assistance request does not replace USCIS’ appeal or motion process. It also does not extend any USCIS deadlines you may face.

Go to our FAQ page for information that may address your issue and help you decide if you want to submit a case assistance request.

Remember to include supporting documentation (and the Form G-28 where applicable) with your case assistance request. For example, if you are requesting assistance with a USCIS error, submit an explanation and documentation to show why you believe there is an error and how you have asked USCIS to address your concern.

Best Option - Online

Submit DHS Form 7001, Request for Case Assistance online.

• See our tip sheet for information on the best way to complete the form.
• If you are an applicant or self-petitioner for (or were previously granted) T, U, VAWA, asylee, or refugee status, you will need to include your "wet ink" (non-electronic) signature. You can do so by printing the paper form, signing the consent part of DHS Form 7001 (section 9), scanning it, and uploading it as a supporting document with your online submission.
• If you are having problems completing the form, you can call us at 1-855-882-8100 or email [email protected] to ask for help.

If you have trouble uploading documents, you can still submit your case assistance request online. You can then use the Upload Requested Documents (after submitting your request)  tab on our online DHS Form 7001 page to upload your documents. Alternatively, you can reply to the confirmation email you receive from our office (it may take up to 24 hours to receive it) and attach your documents to your reply.

Second Option - Email

If you are unable to submit the DHS Form 7001 online or prefer to email your request, you can  download the DHS Form 7001 with instructions  and email the completed and signed form with supporting documentation to  [email protected] .

• If you email the form to us, it can take two to three weeks to manually enter your information into our system. We do not review your request before it is entered into our system.
• If you are outside the United States and unable to submit your case assistance request online, you can email the completed form to us.

Please answer all questions clearly and concisely.

Third Option - Mail

You may also mail your DHS Form 7001 and supporting documents to:

Office of the Citizenship and Immigration Services Ombudsman Department of Homeland Security ATTN: Case Assistance Mail Stop 0180 Washington, D.C. 20528

If you mail a paper DHS Form 7001 to us, it can take two to three weeks or more for our office to receive it and manually enter your information into our system (even for express mail). We do not review your request before it is entered into our system. Please answer all questions clearly and concisely.

After You Submit a Request

Here are the steps in our case assistance process after you submit a DHS Form 7001, Request for Case Assistance. To ensure that you receive our emails, please add [email protected] to your email contacts.

You will receive a confirmation email

• If you submit DHS Form 7001 online, you will typically receive the email within 24 hours.
• If you email or mail DHS Form 7001, you will receive your CIS Ombudsman Request Number by email or mail after we enter the information into our system. This can take two to three weeks or more.
• If you requested that we communicate with you only by mail (or we are required to), we will mail you a letter with your CIS Ombudsman Request Number.
• We can communicate with your legal representative if the information in USCIS systems matches the information in Section 10 of the DHS Form 7001 and a Form G-28 was provided to us for the form you are seeking assistance with.
• You can use your CIS Ombudsman Request Number to Check the Status of Your Request .

We will assign your request

• We review your response in Section 2 of the DHS Form 7001 to determine the primary reason you are seeking our assistance and how to prioritize your request. 
• Our goal is to assign requests that fall under one of our priority issues to an analyst within 14 business days. Priority issues are ones that USCIS can quickly address. 
• Requests involving only USCIS processing delays may take longer to be assigned to one of our analysts.

We are reviewing your request

• If we need more information, we will email you and ask you to respond within 5 calendar days.
• Use the Upload Requested Documents (after submitting your request) tab on our online DHS Form 7001 page to submit the requested documents or other documents that you have not already submitted.
• We research USCIS systems, applicable laws, regulations, and policies and review USCIS processing times to see if we can assist you. 
• If we cannot assist you, we move to Step 5 below.  

We contacted USCIS about your request

• If we can assist, we will contact the appropriate USCIS office about the issue described for the primary form listed on the DHS Form 7001, and we will email you to let you know.
• We will follow up with USCIS (and notify you) until we receive a response that addresses the main issue in your request.

We closed your request

• We close your request if it is not the type of issue we can help with.
• Otherwise, we close your request after USCIS addresses our inquiry.

While we are working on your request, you do not need to contact us unless your situation has changed. For example, email us at [email protected] if:

• Your case is resolved by USCIS after you submit a case assistance request (include your CIS Ombudsman Request Number).
• Your address changes. You must also change your address with USCIS (you will need the receipt numbers for all pending applications or petitions).
• You have a new attorney representing you for the specific form listed on your DHS Form 7001.

Videos on Submitting a Request (English and Español)

• Office of the Citizenship and Immigration Services Ombudsman
• Citizenship and Naturalization
• How Do I - For the Public
• How to Apply
• Immigration
• Office of the Citizenship and Immigration Services Ombudsman (CISOMB)
• U.S. Citizenship and Immigration Services (USCIS)

Is your case stuck in administrative process? We can help you by completing this  form .

+13146856254

314-961-8200

Tracking Your USCIS Case: How To Know If It’s Being Actively Reviewed

For individuals navigating immigration, tracking the status of their USCIS case is of utmost importance. It provides valuable information about where their application stands. It also allows them to stay informed and proactive.

Knowing whether their case is being actively reviewed by USCIS is a key aspect of this tracking process.

In this piece, we’ll discuss:

• The importance of tracking your USCIS case
• How to track your USCIS case online
• Any common issues or delays that may arise

Table of Contents

Immigration Tips and News

What Does ‘Actively Reviewed’ Actually Mean?

When a USCIS case is being actively reviewed, it indicates that the adjudicating officer is currently assessing the application. This stage comes after the initial application and receipt notice . It’s when the case enters the pending status. 

Knowing the status is crucial for applicants because:

• It allows you to have a realistic expectation of the timeline and process involved in your case.
• It provides a sense of relief, knowing that their application is being actively considered.
• It enables you to address any potential concerns that may arise during the review process promptly.

The actively reviewed status signifies that the United States Citizenship and Immigration Services is actively working on the case. They conduct background checks and evaluate the eligibility of the applicant.

The Various Stages of a USCIS Case

While USCIS actively reviews a case, there are stages that may be happening behind the scenes. These include:

1. Initial application and receipt notice

The journey of a USCIS case begins with the submission of the initial application.

Once USCIS receives the application package, a receipt notice is issued to the applicant. This notice serves as proof that USCIS has received the application . It provides a unique case receipt number for tracking purposes.

Pro tip: retain this receipt notice as it contains vital information that will be required for future inquiries or updates regarding the case.

2. Pending status

After the initial application and receipt notice, the case enters the pending status. This means that USCIS has received the application, and it is awaiting review by an adjudicating officer.

The activities that may be happening with your case during this stage include:

• Background checks . USCIS conducts various background checks to verify the information provided by the applicant. This may involve fingerprinting, name checks, and other security measures.
• Verification of supporting documentation . USCIS carefully reviews the supporting documents submitted with the application. It’s to ensure their authenticity and accuracy. This may involve contacting the applicant or relevant third parties for further verification or clarification.
• Evaluation of eligibility . USCIS evaluates the eligibility of the applicant based on the specific immigration benefits sought. This includes factors such as age, marital status, educational qualifications, and employment history.

The pending status can last for varying durations, depending on the complexity of the case. It also depends on the workload of USCIS and other external factors. It is during this stage that applicants eagerly await the transition to the actively reviewed status.

3. Actively reviewed status

Once the case is actively reviewed by USCIS, it signifies that the application has moved beyond the initial stages. 

While in this status, the case may go through additional stages such as:

• a request for evidence (RFE)
• an interview, and
• or further review by a supervisor.

These subsequent stages are part of the thorough evaluation process that USCIS undertakes.

4. Final decisions

The actively reviewed status eventually leads to a final decision on the USCIS case. This decision can take various forms, including approval, denial, or a request for further evidence .

Note: Even if the case is actively reviewed, the final decision is not guaranteed. It can also vary depending on the merits of the application.

Get Immigration Help

How to Check Your USCIS Case Status

Some ways to track your status include:

Online tracking via the USCIS website

Go to the USCIS official website at www.uscis.gov . The USCIS website provides a convenient online tracking system that allows applicants to check their cases.

To access this case status checker , you will need your receipt number , which can be found on your receipt notice. Simply enter the receipt number on the USCIS website’s Case Status Online page. You will be able to view the current status of your case.

The USCIS Contact Center

If you prefer to speak with a USCIS representative directly, you can contact the USCIS Contact Center . They can provide you with updates on your case and address any questions or concerns you may have.

Be prepared to provide your receipt number. Add any other relevant information when contacting the USCIS Contact Center.

Live assistance

For direct phone contact, reach out to USCIS customer service at 800-375-5283 (TTY 800-767-1833 . Their operating hours are Monday to Friday, from 8 a.m. to 8 p.m. Eastern Time.

If you’re outside the United States, please dial 212-620-3418 for assistance.

Written queries or in-person appointments

If you prefer more traditional, you can also submit written queries to USCIS. These can be submitted through mail or email, following these USCIS instructions .

Also, you can schedule an in-person appointment at your local USCIS office. USCIS launched an online appointment request form to help applicants without having to call the USCIS Contact Center. These methods may be helpful if you have specific questions or concerns about your case.

Common Issues and Delays in USCIS Case Processing

While USCIS strives to process cases as efficiently as possible, there are reasons why cases may get stuck in the actively reviewed status. These include:

• Incomplete or inaccurate information . If the applicant has not provided all the required information or if the information provided is inaccurate, USCIS may issue a request for evidence. This will also lead to a delay in the processing of the case until the necessary information is provided.
• Background checks . USCIS conducts thorough background checks on applicants to ensure their eligibility and security. These checks can take longer than expected. This is especially true if there are security concerns or if additional verification is required.
• Increased workload . USCIS processes a large number of cases every year, and sometimes, the workload can be overwhelming. Also, it’s during peak periods or when there is a sudden surge in applications. The processing times may increase, resulting in cases remaining in the actively reviewed status for longer durations.
• Administrative errors . Occasionally, USCIS may make administrative errors that result in delays. These errors can range from typographical mistakes to misplacing documents. If you suspect an error, it’s important to contact USCIS promptly to rectify the situation.
• Policy changes or updates . Changes in immigration policies or procedures can sometimes impact further processing of cases. If USCIS introduces new requirements or guidelines, it may take additional time to implement these changes.
• External events or emergencies . Unforeseen events or emergencies, like natural disasters or public health crises, can disrupt USCIS operations and impact processing times. During such situations, USCIS may need to prioritize certain types of cases or temporarily suspend processing until normal operations can resume.

If you’re facing challenges or uncertainties in your case, consider seeking the guidance of an immigration lawyer. At Hacking Immigration Law, LLC, they can provide strategic actions and expert advice. Plus, ensure compliance with immigration laws .

Immigration Answers Show - Join Us

Proactive Steps You Can Take

1. follow up..

If your case has been in the ‘actively reviewed’ status for an extended period, it may be appropriate to follow up with USCIS. This is to inquire about the legal status of your case.

However, it is important to avoid making unnecessary inquiries or contacting USCIS too frequently. It may not expedite the processing of your case.

2. Keep documentation on hand.

Throughout the application process, it's best to keep copies of all documents related to your case. Having a well-organized file of your case documentation can be invaluable if you need to provide additional information or evidence. Or if there are any discrepancies or issues that need to be addressed.

3. Monitoring changes in processing times.

USCIS regularly updates processing times for different types of cases on their website. You can check your case processing time on the USCIS website . 

Monitoring these updates can show you how long your case may take to process . It can also help you identify any significant changes or delays that may impact your case.

The National Visa Center has also provided processing times for the current cases. You can check their website for the case timeframes .

4. Seek legal assistance.

If you believe there are delays or issues with your case, consider consulting an immigration lawyer such as Hacking Immigration Law, LLC .

Hiring them can provide immediate benefits:

• Expertise and guidance . Hacking Immigration Law, LLC has in-depth knowledge of the immigration process. They can help you understand the updates and address any issues or delays. They can also ensure compliance with the complex immigration laws.
• Proactive case management . Hacking Immigration Law, LLC can actively manage your case and take appropriate action. They can also communicate with USCIS on your behalf.
• Navigating complex situations . If your case involves legal issues or unique circumstances, Hacking Immigration Law, LLC can provide the necessary expertise.

Addressing Frequently Asked Questions

Some frequently asked questions about the ‘actively reviewed’ status include:

• How long does moving from actively reviewed to a final decision typically take?
• Can I check if my case is being actively reviewed by USCIS?
• What should I do if my case has been in the actively reviewed status for an extended period without any updates?

Answers to these queries depend on certain circumstances of each case . It is best to consult USCIS for up-to-date information.

Staying informed throughout the USCIS case review process is vital. With this process, you can confidently navigate it.

If you need guidance with your case, consider consulting an experienced immigration attorney. Hacking Immigration Law, LLC can ensure you take the necessary steps for a successful outcome .

Contact us today to receive the support you need !

You May Also Like

Download Free Guide  2024 Immigrant’s Guide to  Becoming a U.S. Citizen

Download Free Guide 2022 Immigrant’s Guide to Becoming a U.S. Citizen

Immigration  answers show live every week..

Immigration Lawyer St. Louis

Immigration lawyer san diego, immigration lawyer washington d.c.

© HackingImmigrationLaw.com All Rights Reserved | Privacy Policy | Who designed this website?

Download Free Guide 2024 Immigrant’s  Guide to Becoming a U.S. Citizen

USCIS Case Status Daily Updates Overview

Page Updated at 2024-08-16 09:07:05 EST

Official websites use .gov A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS A lock ( A locked padlock ) or https:// means you've safely connected to the .gov website. Share sensitive information only on official, secure websites.

• Create Account

Meet with USCIS - Information Session

​​Family Unity EO - Executive Order

CRS Mansfield will provide an Immigration Information Session in collaboration with Hialeah Gardens Branch Library.