IMAGES

  1. harvard case study on taj hotel

    harvard taj case study

  2. Taj Terror Attack: The Case Study In Harvard

    harvard taj case study

  3. Taj case study. 2611

    harvard taj case study

  4. Calaméo

    harvard taj case study

  5. SOLUTION: Hotel taj case study

    harvard taj case study

  6. harvard case study on taj hotel

    harvard taj case study

VIDEO

  1. Teaching the HCL Tech Case-Study at Harvard Business School Executive Education Class

  2. Taj Hotels Case Study

  3. The Ordinary Heroes of The Taj

  4. Take a Seat in the Harvard MBA Case Classroom

  5. The Ordinary Heroes of the Taj Hotel: Rohit Deshpande at TEDxNewEngland

  6. Master Class with Prof. Monica Higgins

COMMENTS

  1. The Ordinary Heroes of the Taj

    From the Magazine (December 2011) Summary. Reprint: R1112J When terrorists attacked the Indian city of Mumbai in 2008, employees of the Taj Mumbai hotel displayed uncommon valor. …

  2. Terror at the Taj Bombay: Customer-Centric Leadership

    Featured Cases. Terror at the Taj. The Taj Mahal Palace & Tower burns during the 26/11 terrorist attacks. Professor Rohit Deshpande worked with the Multimedia Team to create a case study …

  3. The Ordinary Heroes of the Taj

    When terrorists attacked the Indian city of Mumbai in 2008, employees of the Taj Mumbai hotel displayed uncommon valor. They placed the safety of guests over their own well …

  4. Five Years Later: Looking Back at the Taj Heroes

    Five years later, the world looks back at the bravery and resourcefulness shown by the employees of the Taj, who placed the safety of guests over their own well-being, thereby …

  5. The Ordinary Heroes of the Taj Hotel

    On the 26th of November 2008, a group of terrorists struck a dozen targets in Mumbai, India including the iconic, 103-year old Taj Palace Hotel. The siege at the hotel lasted two days and …

  6. Terror at the Taj Bombay: Customer-Centric Leadership, …

    This case seeks to address how leaders develop a customer-centric organization, as well as how an organization saves its flagship brand after a crisis.

  7. Response by Taj employees to 26/11 a case study at …

    BOSTON: The heroic response by employees of Mumbai's landmark Taj Hotel during the 26/11 terror attacks is now a case study at Harvard Business School that focusses on the staff's selfless service for its …

  8. Response by Taj employees to 26/11 a case study at Harvard

    The multimedia case study 'Terror at the Taj Bombay: Customer-Centric Leadership' by HBS professor Rohit Deshpande documents "the bravery and resourcefulness shown by rank-and …