Teaching the HCL Tech Case-Study at Harvard Business School Executive Education Class
Taj Hotels Case Study
The Ordinary Heroes of The Taj
Take a Seat in the Harvard MBA Case Classroom
The Ordinary Heroes of the Taj Hotel: Rohit Deshpande at TEDxNewEngland
Master Class with Prof. Monica Higgins
COMMENTS
The Ordinary Heroes of the Taj
From the Magazine (December 2011) Summary. Reprint: R1112J When terrorists attacked the Indian city of Mumbai in 2008, employees of the Taj Mumbai hotel displayed uncommon valor. …
Terror at the Taj Bombay: Customer-Centric Leadership
Featured Cases. Terror at the Taj. The Taj Mahal Palace & Tower burns during the 26/11 terrorist attacks. Professor Rohit Deshpande worked with the Multimedia Team to create a case study …
The Ordinary Heroes of the Taj
When terrorists attacked the Indian city of Mumbai in 2008, employees of the Taj Mumbai hotel displayed uncommon valor. They placed the safety of guests over their own well …
Five Years Later: Looking Back at the Taj Heroes
Five years later, the world looks back at the bravery and resourcefulness shown by the employees of the Taj, who placed the safety of guests over their own well-being, thereby …
The Ordinary Heroes of the Taj Hotel
On the 26th of November 2008, a group of terrorists struck a dozen targets in Mumbai, India including the iconic, 103-year old Taj Palace Hotel. The siege at the hotel lasted two days and …
Terror at the Taj Bombay: Customer-Centric Leadership, …
This case seeks to address how leaders develop a customer-centric organization, as well as how an organization saves its flagship brand after a crisis.
Response by Taj employees to 26/11 a case study at …
BOSTON: The heroic response by employees of Mumbai's landmark Taj Hotel during the 26/11 terror attacks is now a case study at Harvard Business School that focusses on the staff's selfless service for its …
Response by Taj employees to 26/11 a case study at Harvard
The multimedia case study 'Terror at the Taj Bombay: Customer-Centric Leadership' by HBS professor Rohit Deshpande documents "the bravery and resourcefulness shown by rank-and …
IMAGES
VIDEO
COMMENTS
From the Magazine (December 2011) Summary. Reprint: R1112J When terrorists attacked the Indian city of Mumbai in 2008, employees of the Taj Mumbai hotel displayed uncommon valor. …
Featured Cases. Terror at the Taj. The Taj Mahal Palace & Tower burns during the 26/11 terrorist attacks. Professor Rohit Deshpande worked with the Multimedia Team to create a case study …
When terrorists attacked the Indian city of Mumbai in 2008, employees of the Taj Mumbai hotel displayed uncommon valor. They placed the safety of guests over their own well …
Five years later, the world looks back at the bravery and resourcefulness shown by the employees of the Taj, who placed the safety of guests over their own well-being, thereby …
On the 26th of November 2008, a group of terrorists struck a dozen targets in Mumbai, India including the iconic, 103-year old Taj Palace Hotel. The siege at the hotel lasted two days and …
This case seeks to address how leaders develop a customer-centric organization, as well as how an organization saves its flagship brand after a crisis.
BOSTON: The heroic response by employees of Mumbai's landmark Taj Hotel during the 26/11 terror attacks is now a case study at Harvard Business School that focusses on the staff's selfless service for its …
The multimedia case study 'Terror at the Taj Bombay: Customer-Centric Leadership' by HBS professor Rohit Deshpande documents "the bravery and resourcefulness shown by rank-and …