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Google Analytics Performance Marketing Case Studies
When you change the way data is collected and analyzed, you gain insights into your customers and their purchase behaviors. The brands in the section below, including Westwing, Travelocity and PBS, did just that with products such as Google Analytics Premium and Universal Analytics.
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Lenovo: a radically new view of results, accuweather measures holistic analytics with google analytics premium, watchfinder clocks 1,300% roi using precision remarketing with google analytics, westwing uses universal analytics to better understand customers' purchase path, rooms to go improves the shopper experience by integrating google analytics premium.
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Omni Hotels boosts conversions 4X by ditching cookies for Display & Video 360’s PAIR
From its roots in grand historic hotels to its collection of modern resort destinations, Omni Hotels & Resorts has been shaping the hospitality landscape for decades. With over 40 locations spanning across North America, Omni has continued to build upon its rich legacy that blends time-honored elegance with personalized experiences, offering guests a taste of genuine luxury. To navigate the privacy-focused landscape, Omni partnered with PMG, MiQ, and LiveRamp, adopting Google's Display & Video 360 Publisher Advertiser Identity Reconciliation (PAIR) solution to deliver relevant ads without compromising user data. This resulted in a remarkable 4X increase in ad conversion rates compared to traditional cookie-based methods, demonstrating success in delivering relevant experiences while respecting user privacy.
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10 Best Google Analytics Case Studies
Best Google Analytics Case Studies
Google Analytics has various products under its umbrella such as Google Analytics, Google Analytics 360, Google Tag Manager, Google Big Query etc. These products have assisted many big brands to achieve their milestones with their new and innovative approach. The power of these platforms has been beautifully captured in these best Google Analytics case studies.
1. Revenue shoot-up of Dominos
Ordering a pizza nowadays is a piece of cake, isn’t it?
Well, it is for end users. Let’s say, you are browsing your Facebook feed, you see Dominos has 1+1 offer for Wednesday. You are like whatever, I am not ordering today. Then you are watching a video on YouTube, Dominos shows its mouth-watering cheese burst pizza, you are tempted, but you still are saying no. Finally you meet your friend in the evening and decide to have dinner outside. Now the place on top of your mind is dominos and you hit the store. Well, Dominos got you!
There were multiple influencing stages in your purchase and there are millions of people out there who follow numerous stages. It is crucial for Dominos to connect and analyze users’ cross-channel & cross-device behaviour and also connect online and offline behaviour.
That’s what they did with Google analytics 360 product and partnership with DBI (Digital Business Intelligence) company. This Google Analytics case study has captured the essence of Dominos strategy.
Though Dominos has word class analytics solutions to measure their every marketing effort, these were in silos. Dominos knew there is a big ocean of opportunities available once they eradicate these silos and merge them. That’s what they did with Google Big Query. DBI developed a custom BigQuery Solution for Dominos to store and fetch massive data of Dominos. It also helped Dominos to connect their analytics and CRM data seamlessly to connect online & offline data.
The result says it all;
- Increased monthly revenue by 6%
- Reduced ad spending cost by 80% year on year
2. Donations flow in for Cancer.org
American cancer society has worked for 100 years to make the world to eradicate cancer. The company had realized the need to know how users consume their website and their purpose. This would help them to channelize their marketing efforts and reach their revenue goal.
The organization tied up with Search Discovery agency which is an authorized reseller of Google Analytics.
The first step; they created 3 types of users on their website; Information seekers, Event Participants and Donors. Next step was to understand each segments’ goals using Custom Dimensions of Google Analytics. Once the goals of each segment were known, they created a scoring system for each dimension using the custom metric to check whether they have met their goals. They also designed remarketing campaigns for these audiences and customized the content for them.
End Result: Revenue jumped by 5.4% year on year.
3. Brian Gavin Diamonds increased Customer Acquisition
Brian Gravin Diamond are Texas-based Custom diamond jewelry makers. Most of their sales come from their e-commerce website. They had a goal to improve their online sales by understanding user pre-purchase behaviour.
Along with Google Analytics, they decided to implement Google’s Enhanced Ecommerce to achieve their goal. One of the best find out was that their new line of designs has cropped up an interest in their website visitors which contributed to 6% boost in sales. They decided to launch a new line of similar inventory in the fall.
Pertaining to their cart abandonment trend, they learned that they have lost around $500K. They identified there is no proper way to bring back card abandons. They build a guest checkout flow for these users to complete the purchase.
End Result: 60% increase in checkout to the payment page.
4. Revamped Social Media Strategy of Fairmont Hotels
Fairmont is a luxury line of hotels having 60 distinctive hotels across the world. The company generates a lot buzz on social media channels especially twitter. Generating buzz is one thing and measuring the effectiveness of the buzz is other. This one of the top Google Analytics case studies explains Fairmont’s strategy.
The company decided to track the quality of traffic from Twitter. Normally traffic from third-party sites including social media is shown as a referral in analytics. So if anyone clicks a link of Fairmont on the Twitter platform, it is reflected in the referral traffic of Twitter in analytics, but if this link is copied and shared to others platforms like email, WhatsApp etc., the source would be shown as direct.
To make sure the aggregation of the source is accurate, the company decided to use URL builder, in which a link can be given parameters like source, medium, campaign name etc., which lets the company track the source of twitter traffic irrespective of where the link is clicked on.
Result: Better understanding of social media traffic.
5. 10X higher conversion rate for Marketo
Marketo is a leading marketing automation company associated with numerous B2C & B2B companies. The company had a goal to improve their conversion rate with the aid of their Real-Time Personalization product and Google Analytics.
Marketo merged the data of their website visitors’ characteristics like industry vertical, the product they are interested in etc. by sending the data to Google analytics in the form of events and the demographic and behaviour data from Google Analytics. This led to the creation of detailed audience segments based on product interest and demographic data. They created awesome remarketing campaigns in ad words and served the audience with most relevant data.
Result: Conversions improved by the rate of 10x compared to traditional display marketing.
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6. ROAS improved by 30% for Panasonic
Renowned brands have realized the power of digital marketing and so is Panasonic. Panasonic decided to integrate all their marketing data of all the websites to a single platform which is Google Analytics 360 along with the agency NRI Netcom. With this one platform to view all their marketing data, they soon got two powerful insights;
- Most of the purchases of their products happen during life-changing events like marriage, moving to a new city etc.
- The most commonly purchased combination of products
They created audience lists based on the products the users showed interest into and put this data across ad words, double-click, Google display network to remarket with the relevant content. With the insight of the popular combination of purchases, they started remarketing the other relevant products for the user in a particular segment; eg; users were marketed with speakers who previously showed interest in TV.
End Result: Improved Return on Ad Spend (ROAS) by 30%.
7. 130% increase in conversion rate for Top Tarif
Top Tarif is a price comparison website of Germany. The objective of the company was to increase conversion by maintaining the same cost per conversion. They chose to fine-tune their remarketing approach by making the lists more granular.
They built remarketing lists based on the users’ previous web usage, depth of price comparison, keywords used to reach the website, the date of last visit etc. They focused on users who would more likely convert.
Result: 130% growth in conversions and 31.5% improvement in conversion rate.
8. Top Talents flow to “Teach For America”
This is one of the best Google Analytics case studies.
Teach For America is an organization focused on providing quality education to underprivileged children of America. Their main resource is the young, educated, passionate and responsible citizens of the country. To accomplish this goal in the competitive market, they tied up with LunaMetric to leverage on the power of Google Analytics.
They created remarketing lists based on the initial information provided applicants in terms of their GDP, educational stream, career status etc. and imported the data to Google Analytics in the form of dimensions. They then advertised to these audiences on search platform when they research anything related to their stream, career etc.
Result: 57% increased conversion with audience targeting.
9. Remarketing yields 1300% ROI for Watchfinder
Watchfinder is a UK based retailer of premium pre-owned watches. Considering the fact that their average order value is more than 3,500 Euros, the company was aware of the fact that the purchase lead time would take weeks to months. Also, less than 1% of purchases happened on the first visit. There was a need for Watchfinder to convince users who showed interest in this meantime.
Watchfinder collaborated with Periscopix, a Google Analytics Premium Partner and created remarketing campaigns to do the magic. They created 20 remarketing lists based on the user location, stage in the purchase funnel and also the brand they showed interest in. They remarketed to these audiences and improved their results.
Result: 1300% ROI and 13% increase in average order value.
10. 200% transaction rates for Alfa Strakhovanie
Alfa Strakhovanie is Russia’s largest insurance company in the travel and auto sector. Their goal was to know their most valuable customers and decide how much to spend on them. The catch with insurance companies is they will know the real value of user once the policy expires without any claims. Their objective was to revise their policy pricing based on the segment of the user, eg; a person of 18-24 age with speedy cars and a new driving licensee is riskier.
The company partnered with AGIMA analytics agency. They used Enhanced E-commerce solutions and custom metrics to analyze the segment data and drive the results.
Results: Transactions rates were doubled.
These are some of the brands which are boosting their business with the aid of data provided by Google Analytics and its products. These Google Analytics case studies give a ready reckoner for beginners. One can also derive many strategies by following the ideas used in these case studies.
Remarketing is the one unmatched feature in the world of Google Analytics. Most of the case studies mentioned here have capitalized on this feature. Use it wisely to deliver the best results.
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GA4 Case Study: Tracking Data for eCommerce & Non-eCommerce Sites
Over the last year, Inflow’s digital analytics team has been working hard to migrate our clients to Google Analytics 4 in preparation for the sunsetting of Universal Analytics.
To date, we’ve successfully configured the setup for more than 60 websites, both eCommerce and non-eCommerce. By replicating (or improving upon!) their existing data tracking in UA as closely as possible, we’ve provided our clients valuable historical data within GA4, giving them a leg up when the transition officially occurred on July 1, 2023.
In today’s blog, we’ll explore the work we did for two such clients — KEH Camera and Worldwide Business Research — including the unique challenges and solutions we discovered along the way.
Keep reading for the full details, or contact our team to have them audit (and recommend improvements for) your GA4 configuration today.
The eCommerce Site: KEH Camera
KEH is a reCommerce business that resells professional, collectible, and everyday camera gear. They’ve been an Inflow client since 2019 for a variety of services, including paid social, search engine optimization, and more.
The Challenge
Unlike traditional eCommerce brands, KEH has two sides to their business: Shop (for customers buying products) and Sell (for customers selling their products to the brand).
While KEH was able to successfully track both of these audiences separately through Enhanced eCommerce in Universal Analytics, that functionality no longer exists in the new version of Google Analytics — forcing the brand to get creative with their new configuration and attribution, especially when it came to existing custom events used to track “Sell” conversions in UA.
In short, KEH needed a new data-collection solution in GA4 that would segment out purchases from both Shop and Sell (as well as the user data for each audience) to better inform their digital marketing strategy.
Before our partnership, the KEH team had used an Enhanced eCommerce converter to replicate their UA data layer for GA4. While it mostly worked, it wasn’t as clean of an installation as our team could provide and would have eventually needed to be revisited when the complete transition to GA4 was made.
The Solution
Using our Google Analytics 4 setup process as a foundation, we took the concept of enhanced eCommerce forward into GA4-style events, values, and more with a custom configuration for KEH.
We started by using GA4’s eCommerce setup to track both Shop and Sell activity from the website. With customized purchase and eCommerce events, we were able to pass in where each transaction was coming from (Shop or Sell) to not only track website actions but also user-level actions (with a similar custom setup on the user side of the analytics platform).
Combined, these configurations would give KEH plentiful options to segment their data, either at the event or user level. In turn, they could better understand their customer journey — where different audiences were browsing on their site, where purchases were coming from, and more.
To push our tracking live onto KEH’s site, however, we needed one more step: a custom data layer.
While many eCommerce platforms have plugins that assist with GTM data layers, few can handle the complexity of a site like KEH — or the ability to parallel-track UA and GA4, as we’re recommending for our clients until next year’s deadline.
So, we worked with KEH’s web team to create and implement a custom data layer that would set their GA4 tracking into motion.
Get our free eCommerce data layer in our GA4 tracking toolkit today.
The Results
Even with its Shop and Sell complexities, KEH’s GA4 tracking is performing as expected by our team.
In our reporting dashboards, eCommerce purchases compare closely across UA and GA4, with users sitting at a typical 10% discrepancy due to the difference in the platforms’ configuration (user- vs. event-based.) These results are common across all of our GA4 clients, eCommerce and non-eCommerce.
Fortunately, KEH had already included BigQuery in their overarching web analytics strategy, making the data warehousing required by GA4 much simpler to implement.
As a reminder, Google Analytics 4 only stores 14 months of historical data within its platform. For your site to have access to more historical data, you’ll need an integration with BigQuery — which will store your site’s data and allow you to compare longer periods in applications like Google Data Studio.
BigQuery is also technically the most “accurate” source of GA4 data.
Although Google Signals data does not come through to BigQuery, we’ve been successfully using the integration so far for KEH’s needs.
The non-eCommerce Site: Worldwide Business Research
Worldwide Business Research is a company that plans and hosts more than 100 annual worldwide conferences (both in-person and virtual). They also execute the marketing needed for those events, including email marketing, digital advertising, and more.
As a partner to our current client IQPC , WBR reached out to Inflow for GA4 migration services earlier this year.
Note: To avoid confusion with GA4 “events,” we’ve capitalized Event in reference to WBR’s conferences in the Google Analytics case study below.
As a non-eCommerce site, WBR needed to track data across three global offices and hundreds of subdomains.
In Universal Analytics, WBR had relied heavily on views for each of their Events/subdomains. However, with views no longer existing GA4, WBR needed a solution to get Event-level data from each subdomain.
Their goal: Streamline an entire office’s tracking while keeping the ability to segment out data by Event/conference.
In case that wasn’t enough, the company also needed to change their Google Ads tracking to meet GA4’s capabilities. (Previously, they had imported conversions from UA views, which, as mentioned, no longer exist in Google Analytics 4.)
In short, WBR needed a completely custom architecture recommendation for their Google Analytics 4 configuration and tracking.
To consolidate WBR’s data-tracking and reporting options, we recommended setting up one GA4 property per office, with different segments for the Events/conferences hosted by each location passed into GA4 from Google Tag Manager (GTM).
In other words, individual Event data could be viewed by applying segments (comparisons, filters, audiences, etc.) to their reports or through filtered Data Studio dashboards. Any unsegmented reports would be a comprehensive report of all the office’s Events.
That way, WBR could more clearly distinguish the KPIs for each Event they hosted across the globe with much less effort than before.
Using our confidence in and knowledge of GA4 capabilities, combined with custom event setup to track Google Ads, we implemented WBR’s new architecture smoothly — giving the brand deeper insights into its Event performance without the multi-property headache of the past.
An added bonus: By setting up one property per office, we avoided the need to set up BigQuery and Google Ads tracking for every single Event as done in UA.
Like most clients, WBR continues to report most of their data out of Universal Analytics. But, by completing this setup far before next year’s deadline, we’ve given WBR’s marketing team more flexibility in not only learning their new GA4 setup but also how to best report out of it for their future marketing needs.
In addition to the configuration described above, we also created a custom Data Studio template for the “segments” of each Event — avoiding any need for WBR’s team to dig around in GA4 (and get more confused than before) while giving them every tool needed to evaluate each Event’s performance and make appropriate business decisions.
Still Need to Set Up Your GA4?
When it comes to the new Google Analytics 4, the clock is ticking.
To get as much historical data as possible for future comparison, now is the time to start configuring your analytics data tracking in the platform.
If you need help making it happen — or would like an expert to evaluate your current setup — Inflow is always here to help.
Request a free GA4 migration proposal now to learn how we can help get your site set for future data-tracking success.
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About The Author
Mike Belasco
Mike Belasco has been an entrepreneur and digital marketer since 2003. Mike founded Inflow (previously known as seOverflow) in 2007 and led Inflow to five Denver’s Fastest-Growing Private Company awards and three Inc. 5000 awards. In 2009, he also founded ConversionIQ, which was subsequently acquired by Inflow. After 20 years of serving as Inflow’s Founding CEO, in 2023 Mike completed a sale of Inflow. He now takes on entrepreneurial adventures and continues to be a raving fan of the Inflow team while consulting as a Strategic Advisor.
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Case Study: Using Google Analytics for Measuring Content Performance
Having Google Analytics set up on your website but not really knowing what it does or how to use it, is more or less, living in darkness.
You can’t grow and improve your business and have it produce fruitful results unless you know which areas to focus on, what needs improvement and what is doing well. In order to know that, you need to have a good understanding of Google Analytics and the ability to analyze your own data.
I often write about the various features of Google Analytics and useful techniques to make the best use of the tool in order to improve your marketing efforts, but for the sake of this article, I’ll stick to the very basics and how our analytics team helped a client understand their content marketing efforts using Google Analytics and analyze data with an easy-to-understand data studio report.
About the Client
“ Harris School Solutions ” provides software solutions for utilities, healthcare, local government, public safety, and schools throughout The United States and Canada.
Content marketing is one of the primary methods they use for lead generation, and their very competent content team, is responsible for taking care of creating the compelling drafts.
The Challenge
They already had Google Analytics connected to their website but data collection and analyzation was their biggest challenge. They were struggling to understand user behavior and content efficiency.
After they contacted us for help, we went through their existing analytics setup. Listed in the following, are the steps we followed, and the improvements we made.
- Made sure they have implemented analytics correctly on their website(root + subdomains)
- Made sure the analytics data is accurate and trustworthy
- Set up the right marketing goals so that they can measure conversions.
Our Approach
The very first thing we do for our clients is a Google Analytics audit . This helps us figure out any issues with the analytics setup, what’s working, what’s not, and make any possible recommendations to improve the existing setup.
So, following our approach, we took some time to audit theirs. The most crucial of our findings are listed below:
- Their current setup comprised of four different domains as part of their business and three of them were missing Google Analytics tracking code. So there was no cross-domain tracking set up and the current analytics setup was missing data from other domains.
- Their current Google Analytics account was missing conversion tracking. Macro business goals were not added to the current setup due to which a proper conversion tracking was missing.
- The existing funnels had some duplicate goals.
- Spam traffic was being recorded, which was diluting the data.
In the analytics audit report, we mentioned all the issues found with their analytics and added recommendations to remedy them. Our main recommendation was to set up Google Tag Manager to track the micro conversions.
Micro conversions are all important actions that lead the user towards the macro conversion, which is the main goal or purpose of the entire website. These include CTA button clicks, form submissions, newsletter signups, and downloadable resources.
We also advised in favor of setting up custom dimensions and metrics so they could track additional user and session data. The basic purpose of using custom dimensions was to measure individual user behavior towards the conversion.
The final recommendation was to migrate from the conventional custom reporting in Google Analytics to a more dynamic experience in The Google Data Studio. We proposed having a centralized dashboard that measures all key marketing aspects and having it placed on site within a single page.
Our Efforts
The report we delivered detailed the audit and analysis we conducted and the client was pleased with the progress and satisfied with the recommendations we made to improve their existing set up.
Although there are many things involved in data collection and the configuration process, in the following are the two most important ones:
1. Implementation of the Google Tag Manager:
We started with migrating their analytics implementation to Google Tag Manager and set up cross domain tracking for all their websites.
The next step was to use Google Tag Manager for tracking events which were considered to be micro conversions. We set up tracking for all the CTA clicks, form submissions, and social link clicks as per our recommendation in the analytics audit.
Tracking all these events on the website was to help the client get a feel of the user behavior. The goal was to help them understand the performance of their content marketing efforts, so we had to measure what people actually do after landing on the blog.
Setting up scroll tracking on the blog helped in measuring whether the visitors read the blog posts and if so, what do they do next. What specific actions take them to the contact page and convince them to submit a form.
For conversion tracking in Google Analytics, we created event-type goals. Using Google Tag Manager for conversion tracking helped us set up the required goals in analytics easily.
The next step was to figure out what visitor lands on the blog page, navigates to lead page and, submits a form. Here is why we used sequential segments in Google Analytics.
2. Using sequential segments to measure user behavior:
Sequential segment is a type of advanced segments, which is used for measuring user actions in a sequence. For a content marketing website, the sequence could be that the users land on the blog page, then click a CTA button, go to the contact us page, and submit a form.
We created sequential segments to determine the user behavior for different lead pages. This would definitely help the content marketing team to identify which type of blog posts lead to most conversions.
Data Studio Blog Performance Report
For the content marketing team, we had to create a simple and easy-to-understand report that would help them understand the blog’s performance. When it comes to reporting, we have to be careful about displaying only the data that is important for the business.
We focused on creating a simple report that would display the following data.
- Blog users important metrics(users, new users, sessions, avg. session duration..)
- The most popular blog posts
- How people found the blog(source/medium)
- How far do users scroll down the blog posts
- Blog reader location and the devices used
- Blog to contact us conversions on each domain.
The following is how the final blog performance report looked like.
We applied a single filter to all widgets displayed in the afore-posted dashboard, apart from conversions, which were added using sequential segments, created and imported into the report shown.The filter we applied was intended for viewing data specific to blog pages only.
“Working with MarketLytics gave us what we were looking for: confidence. Not only can we now answer the questions we need to answer in our reporting, but throughout the collaboration process Hussain at MarketLytics was patient, knowledgeable, and reassuring. ”
We delivered the report that the content marketing team was eagerly waiting for. They can now easily view the performance of their content and the report also helps them develop engaging content better tuned to generate the most conversions. They have the data they needed and can now focus more on their content marketing process rather than wonder about the inaccurate data they had in analytics.
This process can be applied to any content marketing team who wants to measure their content performance. In a nutshell, having the right analytics team to handle analytics for your website can help you focus more on the things you are good at. If you want us to get this done for you, get in touch with us.
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Top 20 Analytics Case Studies in 2024
We adhere to clear ethical standards and follow an objective methodology . The brands with links to their websites fund our research.
Although the potential of Big Data and business intelligence are recognized by organizations, Gartner analyst Nick Heudecker says that the failure rate of analytics projects is close to 85%. Uncovering the power of analytics improves business operations, reduces costs, enhances decision-making , and enables the launching of more personalized products.
In this article, our research covers:
How to measure analytics success?
What are some analytics case studies.
According to Gartner CDO Survey, the top 3 critical success factors of analytics projects are:
- Creation of a data-driven culture within the organization,
- Data integration and data skills training across the organization,
- And implementation of a data management and analytics strategy.
The success of the process of analytics depends on asking the right question. It requires an understanding of the appropriate data required for each goal to be achieved. We’ve listed 20 successful analytics applications/case studies from different industries.
During our research, we examined that partnering with an analytics consultant helps organizations boost their success if organizations’ tech team lacks certain data skills.
Enterprise | Industry of End User | Business Function | Type of Analytics | Description | Results | Analytics Vendor or Consultant |
---|---|---|---|---|---|---|
Fitbit | Health/ Fitness | Consumer Products | IoT Analytics | Better lifestyle choices for users. | Bernard Marr&Co. | |
Dominos | Food | Marketing | Marketing Analytics | Increased monthly revenue by 6%. | Google Analytics 360 and DBI | |
Brian Gravin Diamond | Luxury/ Jewelry | Sales | Sales Analytics | Improving their online sales by understanding user pre-purchase behaviour. | New line of designs in the website contributed to 6% boost in sales. | Google Analytics Enhanced Ecommerce |
* | Marketing Automation | Marketing | Marketing Analytics | Conversions improved by the rate of 10x | Google Analytics and Marketo | |
Build.com | Home Improvement Retail | Sales | Retail Analytics | Providing dynamic online pricing analysis and intelligence | Increased sales & profitability Better, faster pricing decisions | Numerator Pricing Intel and Numerator |
Ace Hardware | Hardware Retail | Sales | Pricing Analytics | Increased exact and ‘like’ matches by 200% across regional markets. | Numerator Pricing Intel and Numerator | |
SHOP.COM | Online Comparison in Retail | Supply Chain | Retail Analytics | increased supply chain and onboarding process efficiencies. | 57% growth in drop ship orders | SPS Commerce Analytics and SPS Commerce |
Bayer Crop Science | Agriculture | Operations | Edge Analytics/IoT Analytics | Faster decision making to help farmers optimize growing conditions | AWS IoT Analytics AWS Greengrass | |
Farmers Edge | Agriculture | Operations | Edge Analytics | Collecting data from edge in real-time | Better farm management decisions that maximize productivity and profitability. | Microsoft Azure IoT Edge |
Lufthansa | Transportation | Operations | Augmented Analytics/Self-service reporting | Increase in the company’s efficiency by 30% as data preparation and report generation time has reduced. | Tableau | |
Walmart | Retail | Operations | Graph Analytics | Increased revenue by improving customer experience | Neo4j | |
Cerved | Risk Analysis | Operations | Graph Analytics | Neo4j | ||
Nextplus | Communication | Sales/ Marketing | Application Analytics | With Flurry, they analyzed every action users perform in-app. | Boosted conversion rate 5% in one month | Flurry |
Telenor | Telco | Maintenance | Application Analytics | Improved customer experience | AppDynamics | |
Cepheid | Molecular diagnostics | Maintenance | Application Analytics | Eliminating the need for manual SAP monitoring. | AppDynamics | |
* | Telco | HR | Workforce Analytics | Finding out what technical talent finds most and least important. | Improved employee value proposition | Crunchr |
Hostelworld | Vacation | Customer experience | Marketing Analytics | 500% higher engagement across websites and social | Adobe Analytics | |
Phillips | Retail | Marketing | Marketing Analytics | Testing ‘Buy’ buttons increased clicks by 20%. | Adobe | |
* | Insurance | Security | Behavioral Analytics/Security Analytics | Identifying anomalous events such as privileged account logins from | Securonix | |
Under Armour | Retail | Operations | Retail Analytics | IBM Watson |
*Vendors have not shared the client name
For more on analytics
If your organization is willing to implement an analytics solution but doesn’t know where to start, here are some of the articles we’ve written before that can help you learn more:
- AI in analytics: How AI is shaping analytics
- Edge Analytics in 2022: What it is, Why it matters & Use Cases
- Application Analytics: Tracking KPIs that lead to success
Finally, if you believe that your business would benefit from adopting an analytics solution, we have data-driven lists of vendors on our analytics hub and analytics platforms
We will help you choose the best solution tailored to your needs:
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14 case studies of manufacturing analytics in 2024, iot analytics: benefits, challenges, use cases & vendors [2024].
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A full case study capstone project for google data analytics certificate course
salahabdulhamid/Google-Data_Analytics_CaseStudy_1
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Google-data_analytics_casestudy_1.
A full case study capstone project for google data analytics certificate course Google Data Analytics Case Study 1 How Does a Bike-Share Navigate Speedy Success?
• Business Task Statement: How to Convert Casual riders into annual members?
• Question Asked : How do annual members and casual riders use bikes differently?
• Key Stakeholders: A) Primary: Lily Moreno My Direct Manager B) Secondary: Marketing Analytics Team C) Upper Management: Cyclistic Executive team
• Goal of analysis: To understand how casual riders and annual members use Cyclistic bikes differently • Data Resources Used: Trip data for both casual and annual riders made available by Motivate International Inchttps://divvy-tripdata.s3.amazonaws.com/index.html. under this licensehttps://ride.divvybikes.com/data-license-agreement.)
• Project Phases: The main question is How do annual members and casual riders use Cyclistic bikes differently?
1- Ask: Deliverable: A clear statement of the business task ( How to Convert Casual riders into annual members? )
2- Prepare: Deliverable: A description of all data sources used
A) Data is downloaded from Motivate International Inc. B) Downloaded files trip_data_ from 2019 Q1 to 2020 Q1 C) CSV files downloaded and saved in one main csv file called(cyclistic_trip_data_2019_q1_to_q4_to_2020_q1) D) Csv file names are (Divvy_Trips_2019_Q1.csv, Divvy_Trips_2019_Q2.csv, Divvy_Trips_2019_Q3.csv, Divvy_Trips_2019_Q4.csv, Divvy_Trips_2020_Q1.csv) E) Files were too large to open with excel and spreadsheets F) all files are imported to R in as vectors (the reason we use R because it’s faster, allows me to use viz to check bias, and I want to go further to the machine learning field so it will allow me to do so because it’s close to Python, and allow algorithms and machine learning)
3- Process : Deliverable: Documentation of any cleaning or manipulation of data (Included in the script, and RMD file)
** Quality & Tidiness Issues Found:** 1- Column names are not consistent (q2_2019 has different column names need to be changed). 2- The trip_id column Must be al as characters. 3- There are some columns in (q1_2020) needs to be removed (rideable_type, start_lat, start_lng, end_lat, end_lng). 4- There are some columns in (q1_2019, q2_2019, q3_2019, q4_2019) to remove (gender, birthyear). 5- No Duplicates Found. 6- There are missing values (q1_2019, gender, birthyear), (q2_2019, birthyear), (q3_2019, gender birthyear),(q4_2019, gender birthyear), (q1_2020, 4 values). 7- Start and end time are a group of datetime needs to be separated to YY MM DD time. 8- There are unneeded columns need to be removed (bike_id, start_station_id, end_station_id, gender, start_lat, start_lng, end_lat, end_lng). 9- start_station name includes unneeded values("MTL-ECO5.1-01", "HQ QR" ) 10- End station name also has unneeded values(HQ QR", "MTL-ECO5.1-01" ) and NA values 11- User type column values need to be consistent (member& casual only) 12- Week days are not ordered correctly 13- There are NA's in trip duration column so we will calculate it manually using start and end time
4- Analyze:
Key tasks A) Aggregate your data so it’s useful and accessible. B) Organize and format your data. C) Perform calculations. D) Identify trends and relationships.
Deliverable: A summary of your analysis (analysis have been made and included in R Script, and RMD)
5- Share: “ Share is divided by two steps Key insights found from conduction some descriptive analysis, then a final file version is made and saved as CSV file to create visuals using Tableau”
• Key Insights & surprises about the data: 1- The average ride length per minute for casual users is more than premium users. 2- Friday has the longest avg_ride_length_per_minute for casual users, However Saturday has the longest avg ride per minute for annual members. 3- The maximum ride length per minute for member users occurs on Tuesday, however the maximum ride length per minute for casual users occur on Thursday. 4- The most used start station in general is "Streeter Dr & Grand Ave " with the amount of 70447 occurrences, Also which surprising it's the most used end station name by 84479 occurrences 5- The least used start_station_name is 2112 W Peterson Ave, with 546 occurrences, and surprisingly it's the same least used end station with 685. 6- The most used station for annual members is Canal St & Adams St 58161, and for casual users Streeter Dr & Grand Ave with 54634 7- The least used start station is 2112 W Peterson Ave for both types of users. 8- Total number of rides for the period of (2019-01-01 to 2020-03-30) is 4,241,111rides, Noticed that Annual members have 3315766 rides with the % of 78.18%, and casual members have 925345 rides with the % of 21.81%. 9- The top week day for casual riders bike rides is Saturday, and for annual members is Tuesday. 10- The lowest rides for casual riders is Tuesday, and for annual members is Sunday.
• My Recommendations: A) We can start our campaign by conducting a survey for casual riders on Saturday since it's the top day for casual users. B) We can conduct a marketing campaign on Saturday, and Streeter Dr & Grand Ave since it's the top for casual users C) Finally we can make a discount for users only on Thursday, since it's the day when most casual riders have the longest avg ride_length
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Taproot Publishing launched an employee intranet portal in their quest to grow and retain remote team members
Building a succession plan
LebTown lays the groundwork to hire a managing editor
Focusing a revenue strategy on social audiences
Queerency’s Travers Johnson makes an unconventional choice for LGBTQ+ publication
Building a roadmap to revenue growth
Financial planning helps Anchor Media expand revenue operations
Taking control of organizational finances
The GNI Startups Lab helped The Record co-founder develop a new skill set and gain confidence
Exploring the right financial structure and processes for growth
Enacting tactics to grow revenue and subscriber base
Armed with new confidence, the Burlington Buzz sets new revenue and audience goals
Leading Hindi publisher improves video engagement
Dainik Bhaskar's new Video Tools have been adopted by 86% of the newsroom, increasing Newsroom satisfaction (CSAT) by 4X for Video Producers/Editors and 10X for Reporters
India Today increases eCPM by leveraging First Party Data
India Today Group, builds “1View“ - a Customer Data Platform (CDP) effectively leveraging first-party data, to increase audience engagement and eCPM by +20%.
NZME Streamlines CMS and Newsroom Workflows
NZME upgraded its core publishing content management system (CMS) to streamline workflows, improve performance, reduce complexity, and increase user engagement.
NZME launches Enriched Content Subscription
NZME launched a new subscription, VIVA Premium, opening up a new market for subscriber growth, a cornerstone of NZME’s publishing strategy.
Le Figaro boosts its digital subscriptions
Ai is boosting forbes’ publishing capabilities.
Forbes.CZ is deploying AI-powered tools to help optimise its online content and support journalists
Spanish newspaper creates a daily podcast to engage users
El Mundo partnered with Google to build in-house infrastructure & onboard new talent to create a daily podcast.
Company-wide participation in the Women Will Leadership Program
Social media newswire vets user-generated content for reporters
Storyful advances quality journalism and battles disinformation by sourcing, verifying, and publishing content from breaking news stories, and viral videos
An inside look into ABS-CBN’s culture of data-centricity
Find out how ABS-CBN is developing a culture of data-centricity by embedding insights inside their daily activities and processes
Thai publisher’s data-driven strategy to build a more engaged and loyal subscriber base
Thairath's data-driven initiative enables teams to analyze key data on reader behavior to improve content strategy
The Straits Times developed initiatives to grow untapped audiences by experimenting with new channels and new content
Learn more about the way The Straits Times is hoping to drive engagement with a new audience, by rethinking channels as a product rather than a means of distribution
Digital growth for a community institution
For 130 years, the AFRO has provided readers with good news about the Black community that is not otherwise found. Through their partnership with Google, the AFRO gained new skills to grow their digital revenue, so they can continue to build on their mission for years to come.
Malaysian online news site boosts engagement and subscriptions
Creating a thriving community to drive engagement and revenue
New Zealand business publication increases paid subscribers
End-of-year trial campaign through Subscribe with Google increased individual subscriber base by 25% and increased trial conversion rate by 66%
Kannada daily newspaper sees an increase in its digital ad revenue
After optimizing its site performance, Udayavani experienced a significant boost in its digital ad revenue, with a 102% increase
Conflict zone immersion through XR technology
Frontline in Focus uses extended reality (XR) and other storytelling tools to depict the impact of war on civilians, particularly children & families.
新聞雜誌媒體建立營運指標提升會員獲取成效
新建會員營運數位儀表板,提高活躍使用者參與度,提升新會員獲取數
El Mundo creates a daily podcast to engage users
How we partnered with G+J to make the launch of digital subscription products more affordable and reduce the time-to-market for smaller brands
Constructing the financial structure to grow a news business
The Border Chronicle readies for growth after exiting incubator program
Digital Indian publisher increases page views
By optimizing its core web vitals, AP7AM was able to improve its page speed score by 78%
Mumbai publisher increases digital advertising revenue
Mid-Day's digital advertising revenue increased by 25% after they enhanced their core web vitals
German publisher diversifies revenue with audience engagement
South China Morning Post’s data-driven approach boosts user engagement
Feminist publication forges new connections
Minnesota Women’s Press learns more about their readers and creates new content packages, attracting underwriting and individual contributions.
FOPEA moves to change the face of Argentine media
Innovative youth outreach provides training and internships to aspiring journalists from under-represented communities.
How local news can help publishers drive revenue
How EBRA made customer experience its top priority
Digital transformation through future-proof data
Gruner + Jahr developed a whitelabel platform to grow subscriptions
Le Monde launched Le Monde Ateliers
Le Monde diversifies its revenues by launching a masterclass program
Taiwanese Magazine increases membership acquisition
Newly built dashboard increased engagement with active users and drove new membership acquisition
Australian broadcaster increases engagement
Redesigned and expanded entertainment and lifestyle verticals encouraged increased content production and drove efficiencies across business
Diario colombiano lanza incubadora de talento
El Tiempo necesitaba más personal con conocimiento tecnológico. Por eso, creó un programa de reclutamiento y capacitación para atraer a los recién graduados universitarios al sector de las noticias.
Newspaper boosts revenue with YouTube videos
Adopting YouTube’s Player for Publishers across properties lets Mexico’s El Universal deliver news and engage users with up to 40 new videos a day.
Periódico aumenta ingresos con videos de YouTube
Gracias a la integración del Reproductor para editoriales de YouTube en todos sus sitios, El Universal de México logra distribuir noticias y captar el interés de los usuarios publicando hasta 40 videos nuevos por día.
Colombian daily launches digital talent incubator
El Tiempo needed more tech-savvy staff – so they created a recruitment and training programme to attract recent college graduates to the news industry.
Democratizando la tecnología de redacción
La Diaria democratiza la tecnología de las redacciones en América Latina
Democratising newsroom tech in Latin America
La Diaria launched Utopia, an open-sourced platform to allow small newsrooms to manage their entire business, supporting independent media in Latin America
Daily Maverick is a South African daily online publisher serving up a unique blend of news, investigations, expert political analysis, and opinion. Since its founding in 2009, the publication has set itself apart with a distinctive editorial voice and a strong focus on investigative reporting.
Latino journalists learn digital reporting skills
South China Morning Post serves personalized content to users based on User Types
Promoting quality journalism in Latin America
Le Monde diversifies revenues by launching a masterclass program
Latin American students learn to spot misinformation
Movilizatorio is 'a laboratory of citizen participation and social innovation that strengthens collective leadership as a motor of transformation'. Based in Bogota with offices in Mexico City, Buenos Aires and New York, the organisation connects people around the world to collaborate and create positive change. They led the effort to create the DigiMENTE curriculum.
HT Digital Streams Ltd. creates first party data through a Customer Data Platform
A Chilean startup helps newsrooms grow their audiences
As a former journalist and newsroom editor, Miguel Paz, CEO and Founder of Reveniu, knows how difficult it can be to develop technical solutions. Being part of a small organization focused on producing good journalism doesn't always leave the time or resources to develop advanced tools or platforms to drive audience revenue but here’s how this team succeeded.
The News Minute turns fans into members
In a country as large and diverse as India, it’s difficult to represent everything happening on any given day. This is what motivated journalists to launch The News Minute (TNM) in 2014. From its beginnings, TNM has been a media platform reporting from, and about, South India, often for an out-of-country audience. It has also emerged as a strong feminist voice in Indian media, setting the standards for sensitive and on-the-ground coverage of issues related to children and women.
The media platform helping Indonesians donate for good
As an avid news reader, Andrias Ekoyuono, Chief of Corporate Strategy at kumparan, would read stories in the media every day about social problems and natural disasters. This made him want to help by donating to those in need but was difficult because he had to search for other websites that could channel the funds. He decided that the experience of giving donations after reading the news should be easier.
Crime reporting gets a boost in readers: A GNI Journey
D.C. Witness developed a new approach to criminal justice journalism to try to address issues of accountability. Traditional crime reporting can give an incomplete and warped view of what’s really going on, often based on only the most salacious cases. Instead, D.C. Witness reports on every step of every homicide from act to judicial resolution. This offers a distinct perspective across the entire criminal justice landscape.
Designing a new local product for French urban readers
When Pascal Brouet, EBRA COO and Local Pulse Project Director. took on the job of leading digital transformation for the French local daily newspaper group EBRA in 2018, print circulation was falling. The challenge for its future was revealed in the data — while circulation in the countryside was holding up, there was a sizable opportunity for expansion in metropolitan areas. And so a three-pronged internal project (at that time code-named “Local Pulse”) was conceived.
From rural India to the world: These women make the news
The journalists at Khabar Lahariya have been embedded in rural areas of India for close to 20 years where the team of mostly young women live and breathe their work in the thick of the community. They’ve created ways for international organizations, such as universities and NGOs, to subscribe to their content on a ‘bulk’ basis, where organizations purchase a subscription for their employees, students or partners.
The biggest lesson from a local news startup: listen
Kelsey Ryan, founder and publisher of The Beacon, first started thinking about launching a digital news startup for Kansans and Missourians after getting laid off in 2018. She envisioned an investigative-only outlet but that’s very different from how The Beacon looks today. Here’s why.
Sirius: A publishing system for Le Monde and beyond
In this story, Sacha Morard, CTO of Le Monde Group, shares learnings from the project to create a content management system to handle the creation of both print and digital content. With the launch of Sirius it took the newsroom into a digital future.
Egab - The journey to build a news product is far from linear
When Dina Aboughazala, founder of the journalism marketplace Egab, spoke to people in her home country of Egypt, they were actively avoiding the news. Many young people in their 20s and 30s wanted to leave because it was full of problems. As someone with an editorial, journalistic background, she felt moved to act.
Daily Maverick turns data into revenue
Daily Maverick is a South African daily online publisher serving up a unique blend of news, investigations, expert political analysis and opinion. Since its founding in 2009, the publication has set itself apart with a distinctive editorial voice and a strong focus on investigative reporting.
Dong-A Ilbo Uses Google Analytics to Increase Newsletter Conversion Rate by 243%
Ebra cuts churn and grows subscribers 110%
Denik N and Dennik N grow reach and subscriptions
Nusadaily improves page views by 160% with Web Stories
The Post and Courier experienced a 268% increase in leads after launching paid sports newsletters
Ulasan increases revenue by 43% with AMP
Majalah Teras welcomes 1,200 new users with Core Web Vitals optimization
Akurat boosts user engagement & increases page speed score by 40% with Core Web Vitals
RadarCirebon increases revenue by 99% using Core Web Vitals & Web Stories
Tempo grows reach and revenue using Subscribe with Google
Gruner + Jahr drives sales with digital subbrands
Bonnier uses data to unite a portfolio of brands
La Nacion uses data to optimize content and gain subscribers
Henneo unites publishers on a first-party data platform
Henneo brings together publishers to build a first-party data platform
Food for Mzansi trains 62 citizen journalists in South Africa
"Citizen journalists are literally at the center of the community. They make sure that these stories in these rural areas are really told on a national platform." -Duncan Masiwa, Sinelizwi Project Lead, Food for Mzansi
Building deeper audience relationships
Energetic City used News Consumer Insights to help create personalised strategies
Taiwanese publisher uses bespoke model to boost reader engagement.
Crowd-sourced storytelling on READr drives engagement and provides access to reliable information in an aim to build a better Taiwan.
Success Story Page 2
The Young Turks
The Young Turks creates an online training program to empower aspiring local digital video journalists
The Washington Post
The Washington Post develops a new industry-standard taxonomy for video fact checking
VTC Digital Content Center
VTC establishes a dedicated digital video newsroom and drives channel growth
Vox experiments with YouTube memberships to deepen relationships with loyal fans
Video Volunteers
Video Volunteers upskills community journalists to help them tell local stories that appeal to wide audiences
El Universal
To accelerate digital video growth, the Mexican publisher integrated YouTube’s customizable video player into its O&O sites
tvOne invests in digital video capabilities and partners with new creatives to reach younger audiences
TVO invests in digital video capabilities to give underrepresented Indigenous groups and communities an online voice
Tribune leans into digital video and gives underrepresented people and issues a voice
TV Asahi integrates YouTube and Google maps in a new website to commemorate the March 2011 earthquake
TKM finds innovative ways of video news storytelling to engage young audiences
Telemundo formulates plan to test Youtube-first series to engage a new audience
De Telegraaf
Telegraaf Media Groep built a YouTube strategy around content and Partner Sales to increase their revenue
TBS develops a virtual newscaster to more efficiently create digital video content and reach younger audiences
Telefe Noticias
Telefe Noticias centralizes digital video workflows to help newsrooms efficiently and effectively tell local stories
Sure and Share Center (MCOT)
Sure and Share Center launches a new YouTube channel to publish fact checking videos
Stern experiments with content formats to drive engagement with younger viewers
SPIEGEL TV combines archival footage with bespoke digital video content to test new formats and engage younger audiences
ShepHertz helps regional publishers across India with digital video transformations
ProPublica unleashes the power of digital video for investigative journalism
Rogue Rocket
YouTube creator Phil DeFranco launches a new brand and channel to expand news network
Grupo Reforma transition to a multimedia newsroom and grows its audience
Refinery29 empowers digital video journalists and experiments with new formats
Postmedia creates a new video-first brand to connect with younger audiences
PBS NewsHour evolves digital video to meet the demands of today's audiences
Nyoooz develops an app to help local Hindi-speaking field reporters more easily create video content
NOS experiments with digital-first formats and forges strong connections with viewers
Nexo Jornal
Nexo invests in digital video capabilities to increase YouTube presence and grow audience
The New York Times
The New York Times leans into YouTube's audience engagement features to drive growth
NDTV aligns TV and digital video to drive platform interactivity and audience engagement
kumparan empowers regional journalists and increases the quality of video content published on its platform
NBC News introduces new AR capabilities to enhance news content
Narasi empowers investigative reporters and community correspondents, and drives channel growth
Jovem Pan undergoes a digital video transformation to grow its multi-platform news content
MyNews experiments with formats, channel memberships, and new partnerships to drive sustainable growth
iNews trains hundreds of young reporters to publish news videos shot on smartphone
Grupo Milenio experiments with an evergreen 'soft' news format to engage new audiences
Legit.ng invests in digital video capabilities and engages the Hausa-language community
JTBC integrates digital video into its newsroom and tests new formats to engage younger readers
Imagen Digital experiments with digital-first video formats to better engage YouTube audiences
HugoDécrypte
HugoDécrypte experiments with new formats to make news and current affairs more accessible to younger audiences
HTV integrates digital video into its TV newsroom and launches a YouTube news channel
The Hill invests in building its YouTube channel to better engage audiences and drives impressive growth
India Today
India Today expands eight local channels under the "Tak" brand and grows its digital audience
The Guardian
The Guardian invests in digital video to drive audience growth
Grupo América
Grupo América transitions from a traditional media publisher to a digital-first organization
Graham Media Group overhauled technology infrastructure to empower local newsrooms
The Guardian Nigeria
The Guardian Nigeria builds a digital newsroom and establishes their voice in the digital video news space
GMA Network
By leaning into digital-first video, GMA reinvigorates their traditional media brand, engages a new audience, and reduces production costs
Global News
Global News restructures their digital video team and experiments with new formats to grow channel
Gedi makes live video the cornerstone of its digital offering and drives growth across brands
Gaon Connection
Gaon Connection expands its rural journalism initiative and gives a voice to community journalists throughout India
Fox leans into latest YouTube tools and features to grow subscribers and revenue
FiveThirtyEight
FiveThirtyEight doubles down on its YouTube presence to drive channel growth
The Financial Times
The Financial Times hones its digital video strategy and explores new formats to grow audience loyalty
Filo.News expands digital video capabilities, experiments with new formats, and sees huge audience growth
Factly uses digital video to make complex government policies and processes accessible to a broad audience
Eyewitness News
EWN invests in digital video capabilities to increase the quality and quantity of video production
Europa Press
News agency Europa Press empowers reporters to transition from text to multimedia reporting
The Economist
The Economist tests a multi-format content strategy and drives huge channel growth
Eastern Broadcasting Company
EBC leans into livestreaming and increases audience engagement and revenue
DataBaaz uses data-driven digital video storytelling to highlight important issues to Indian youth
Dagbladet uncovers the formula for live breaking news and significantly grows audience
Complex Networks experiments with new formats to bring hard news topics to life
Ciaopeople invests in digital video capabilities to go live 24/7
Channels TV
Channels TV lays the foundation for sustainable digital video operations
CBS News develops an app feature to alert audiences about live events and breaking news
BuzzFeed News
BuzzFeed News builds a video newsroom and experiments with formats to improve YouTube performance and grow subscriber base
Brut adapts its content formats to deepen engagement with the YouTube audience
Digital native BhaDiPa engages young people in news and current affairs through live stream town halls and infotainment formats
Bloomberg creates high performing video formats for audio podcasts
Band integrates a diverse video team into its newsroom and creates digital-first content to engage young audiences
Atresmedia leans into native digital video and grows online audience
The Atlantic
The Atlantic experiments with content formats to help grow YouTube subscriber base
Asianet News
Asianet News develops an AI translation engine to automatically convert videos into different Indian vernacular languages
Thairath creates an online marketplace for digital news footage to empower freelancers and broadcasters
Arena Holdings
Arena Holdings invests in human resources, technology, and training to elevate the quality of their digital journalism
Advance Local
Advance tests a new digital video format to tell stories that engage local audiences
ABS-CBN embraces digital video and explores new ways of engaging audiences
How personalization helped media publisher Astro double its content engagement in Malaysia
Astro doubles content engagement with a personalized approach to content recommendation.
Sky: Scaling for success with Sky Q diagnostics
Sky News sets Guinness world record for live video streams using Google Cloud Platform.
The Motley Fool increases order page conversion rate by 26% with Optimize 360
The Motley Fool increases order page conversion rate by 26% with Optimize 360.
El Mundo improves user ratings and engagement with Material Design
El Mundo improves user ratings and engagement with Material Design.
The Telegraph: Delivering the future of news today
Telegraph Media Group builds enterprise data warehouse for real-time data analytics using Google Cloud Platform.
Forbes: Transforming digital business publishing
PRISA Group: Breaking news and driving engagement with better analytics
Glamour.de connects offline and online shopping experiences with Google Play Billing
Glamour.de connects offline and online shopping experiences with Google Play Billing.
Android Developer Story: Nabd improves reader engagement with Material Design
Nabd improves reader engagement with Material Design.
View and analyze your app's ratings and reviews
The Economist Espresso increases ratings by launcing ratings requests.
AMP helps the Washington Post increase returning users from mobile search by 23%
Washington Post increase returning users from mobile search by 23% with help from AMP.
A FASTER REDDIT WITH ACCELERATED MOBILE PAGES
Reddit is creating web pages that load almost instantly by leveraging AMP.
AMP makes Gizmodo 3x faster on mobile
Gizmodo gets 3x faster on mobile with AMP.
Slate gets efficient with AMP
Slate gets efficient with AMP.
Hearst integrates key partner and product solutions on AMP
Hearst integrates key partner and product solutions on AMP.
Forbes - Redefining Modern Web Development
Redefining Modern Web Development.
Noteworthy AMP pages on the web, using key AMP features.
Wired AMP’s its 20+ year archive to meet audiences online
Wired AMPs its 20+ year archive to meet audiences online.
Jagran New Media boosts traffic by 115% and revenue by 4.5X by expanding AMP strategy
Jagran New Media boosts traffic by 115 percent and revenue by 4.5X by expanding AMP strategy.
Our holistic approach to partnering with Hearst Newspapers to meet its business needs
A holistic approach to our partnership with Hearst Newspapers
Built by you. Powered by us. Experienced by billions.
Aftenposten improves retention by allowing readers to customize notifications.
Product Innovation with the New York Times
How the New York Times and Google collaborate to drive technological innovation
Asahi.com uses a paired AMP approach for their free articles
Asahi Shimbun Digital: Improving monetization of digital newspaper while designing for speed and UX
KG Media’s AMP optimizations resulted in a 34% uplift in overall mobile web revenue and a 6.3x increase in monthly AMP revenue
KG Media: The path to building great experiences for Indonesian users with AMP
Volkswagen and EL PAÍS increase conversions by 76% with the first end-to-end AMP campaign
Volkswagen and EL PAÍS increase conversions by 76% with the first end-to-end AMP campaign.
RCS MediaGroup reports good news with AMP and PWA
RCS MediaGroup reports good news with AMP and PWA.
Promoting Digital Sustainability by Driving User Loyalty and Engagement
Portale Bambini promotes digital sustainability by driving user loyalty and engagement.
Lesson from GNI Audience Lab Member Bridge MI on growing loyal readers
Bridge Michigan grows loyal readers through GNI Audience Lab
Amplify Social Traffic with Sharing Icons
Driving Returning and Engaged Users with Web Push Notifications
Sankei Digital enabled data-driven decision making to assess website engagement, user consumption, and pave the path to subscriptions
How local news publishers engage with digital transformation and build sustainable business models in Japan
NZME boosts engagement with a bespoke content recommendation engine
Complex Networks increased the number of shoppers purchasing by 300% on the Complex SHOP using NCI
Complex networks increases purchases by 300% using news consumer insights, jagran new media increases user engagement with a content planning big data solution.
Jagran used a content planning solution to improve user engagement across valuable user segments
Buzzing towards victory with native: BuzzFeed on DFP
BuzzFeed uses DoubleClick to support its international mobile growth.
Turkish News Brand Milliyet Creates New Revenue Stream with DoubleClick
Milliyet creates a new revenue stream for their business using DoubleClick products.
Android Developer Story: The New York Times
The NY Times uses Google Play Billing to maximize subscriber growth.
iLMeteo forecasts Mobile growth, uses DoubleClick to monetise accordingly
Il Meteo uses DoubleClick to successfully monetise their website and apps.
The Telegraph Embraces DoubleClick's Programmatic Solutions to Increase Revenue by 126%
The Telegraph increases revenue by 126% with Ad Exchange.
Using private marketplaces in Ad Exchange, Condé Nast revenue leaps 800%
Condé Nast revenue leaps 800% using private marketplaces in Ad Exchange.
G+J doubles programmatic and mobile revenue
G+J doubles programmatic revenue and 10X mobile revenue growth.
Postmedia increases direct sales efficiency with Programmatic Guaranteed
Postmedia increases direct sales efficiency with Programmatic Guaranteed.
Improving yield, speed and control with DoubleClick for Publishers First Look and exchange bidding
Gannett maximizes demand for all their inventory with First Look.
Growing engagement with native ads: The New York Times’ approach
The New York Times grows engagement with Native Ads.
Aller Media increases viewability with Native Ads on Google Ad Manager
Aller Media increases viewability with Native Ads on DoubleClick.
The Economist Boosts its Digital Business with DoubleClick
The Economist boosts its digital business management with DoubleClick.
Google Surveys 360: BuzzFeed Case Study
BuzzFeed uses Google Surveys 360 to test ad effectiveness.
Programmatic Guaranteed with custom creatives delivers scale for Vox Media
Programmatic Guaranteed with custom creatives delivers scale for Vox Media.
Android Developer Story: Le Monde increases subscriptions with Google Play Billing
Le Monde increases subscriptions with Google Play Billing.
Android Developer Story: Domain increases installs by 44% with Material Design and Google Play services
Australia's leading real estate organization is using native ads to grow revenue, increase operational efficencies and provide adverstisers with more engaging formats.
Google Surveys: Empowering digital journalism with the Trinity Mirror
The Trinity Mirror uses Google Surveys to support their editorial and monetization strategy.
Clarin, Havas, and Clorox team up to deliver high-impact ads with Programmatic Guaranteed
Grupo Reforma boosts conversion rates by 43% using Subscribe with Google
Grupo Reforma boosts conversion rates by 43% using Subscribe with Google.
Unidad Editorial grows mobile CTRs 4x with cross-screen Native Ads on DoubleClick
Unidad Editorial grows mobile CTRs 4x with cross-screen Native Ads on DoubleClick.
Winning The Breaking News Battle With AMP and Google News
10up uses AMP and Google News Sitemap to increase performance for breaking news stories
Indonesian Publishers Optimize and Monetize Their Websites, Resulting in a 95% Uplift in Digital Revenue
Indonesian publishers optimize and monetize their websites, resulting in a 95% uplift in digital revenue
Making a Case for Programmatic
Sanoma: Serving Subscriptions With the Help of Technology
Voice of San Diego pivots its signature live event into a virtual summit, growing attendance and revenue
Voice of San Diego identifies new audience, revenue opportunities with virtual events
essen & trinken gets foodies cooking across surfaces using Subscribe with Google
essen & trinken used Subscribe with Google to find a creative tech solution for a user need.
Define Your Channel's Voice (ft. Vox)
Publishers use YouTube to fuel their storytelling and reach new audiences.
When computers learn to swear: Using machine learning for better online conversations
Using machine learning for better online conversations.
How journalists can tell compelling stories using VR
How journalists can tell compelling stories using VR.
Flourish helps journalists create easy data visualizations
Flourish helps journalists create easy data visualizations.
What the Guardian Learned From Its Groundbreaking VR Piece
What the Guardian Learned From Its Groundbreaking VR Piece.
Fact Checking the French Election with CrossCheck, A Collaborative Reporting Initiative
Fact Checking the French Election with CrossCheck, A Collaborative Reporting Initiative.
Electionland: A deeper look into our first collaborative reporting initiative
A look at Electionland, a collaborative reporting initiative to cover the US election.
A seat at the table: Google News Lab & Euronews talk to French voters in 360
Euronews & VR Stoytelling during the European elections in 2017.
Impacto.jor: uma coalizão para medir o impacto do jornalismo no Brasil
Impacto.jor: A coalition to measure the impact of journalism in Brazil.
A new machine learning app for reporting on hate in America
A new machine learning app for reporting on hate in America.
Building trust online by partnering with the International Fact Checking Network
Building trust online by partnering with the International Fact Checking Network.
The Washington Post: Combining world-class journalism with the latest technology
Experimenting with VR at the South China Morning Post
Google News Lab and the South China Morning Post partnered to create an immersive virtual reality project tracing the history of Hong Kong from British Rule to present day.
Rappler empowered its news organization with better user data to achieve digital sustainability
Rappler leverages GNI Data tools to achieve sustainable digital growth. The team uses News Consumer Insights (NCI) to improve reader loyalty and Realtime Consumer Insights (RCI) to optimize content and distribution strategies.
Reader Engagement leads to 10x Programmatic Revenue
Portale Bambini & ExMarketplace use News Consumer Insights to understand its audience, drive user loyalty and optimize ad revenue.
Dainik Jagran improved engagement during India’s General Election by Taking advantage of a cultural moment
Dainik Jagran uses News Consumer Insights (NCI) and Realtime Consumer Insights (RCI) to boost engagement strategy during India’s 2019 General Election.
Netzwelt boosts engagement with a site redesign informed by News Consumer Insights
To optimize for reader loyalty, Netzwelt used the NCI tool and analytical framework to inform their site redesign.
Project FUSE and Local Media Consortsium: Helping news publishers leverage first party data
Digital Transformation and Local News Media
WRAL boosted newsletter signups
In partnership with News Consumer Insights, WRAL.com drove +15% newsletter subscribers over the past 12 months.
Johnston Press drove engagement through newsletter subscriptions
Johnston Press is one of the biggest publishers in the UK regional press with 300 weekly newspapers, 18 daily titles and 323 local websites. Each month their news brands touch the lives of more than 29m people across our publishing regions, delivering extensive coverage of local news, events and information
News & Media Group reached new users
Lee Enterprises Tripled Digital Subscriptions
Business Insider grew their subscription business
Buzzfeed news launched a contribution model.
The New Yorker improved their subscription performance
Village Media improves their overall reader engagement
Proto Thema expanded audience outreach through new channels
Klix increased engagement through better understanding their readers
TIME improves user engagement by 40% with help from the Google News Initiative
San Francisco Chronicle improves mobile subscriptions rate by 54% with help from News Consumer Insights.
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Huge loss for Google —
Google loses doj’s big monopoly trial over search business, google's exclusive deals maintained monopolies in two markets, judge ruled..
Ashley Belanger - Aug 5, 2024 7:30 pm UTC
Google just lost a massive antitrust trial over its sprawling search business, as US District Judge Amit Mehta released his ruling showing that he sided with the US Department of Justice in the case that could disrupt how billions of people search the web.
"Google is a monopolist, and it has acted as one to maintain its monopoly,” Mehta wrote in his opinion. “It has violated Section 2 of the Sherman Act.”
The verdict will likely come as a shock to Google, which had long argued that punishing Google for being the best in search would be "unprecedented" and frequently pointed to the DOJ's lack of direct evidence. However, Mehta found the limited direct evidence compelling, especially "Google’s admission that it does not 'consider whether users will go to other specific search providers (general or otherwise) if it introduces a change to its Search product.'"
"Google’s indifference is unsurprising," Mehta wrote. "In 2020, Google conducted a quality degradation study, which showed that it would not lose search revenue if were to significantly reduce the quality of its search product. Just as the power to raise price 'when it is desired to do so' is proof of monopoly power, so too is the ability to degrade product quality without concern of losing consumers."
He also wrote that the DOJ's indirect evidence "easily establishes Google’s monopoly power in search" and concluded that "the fact that Google makes product changes without concern that its users might go elsewhere is something only a firm with monopoly power could do."
Google didn't lose every battle in this big fight with the DOJ. Mehta ruled that Google did not have monopoly power in search advertising, agreed that there was no market for general search advertising, and declined to sanction Google for allegedly destroying evidence by "failing to preserve its employees' chat messages."
Google's president of global affairs, Kent Walker, provided a statement to Ars, confirming that Google plans to appeal.
"This decision recognizes that Google offers the best search engine, but concludes that we shouldn’t be allowed to make it easily available," Walker said. "We appreciate the Court’s finding that Google is 'the industry’s highest quality search engine, which has earned Google the trust of hundreds of millions of daily users,' that Google 'has long been the best search engine, particularly on mobile devices,' 'has continued to innovate in search,' and that 'Apple and Mozilla occasionally assess Google’s search quality relative to its rivals and find Google’s to be superior.' Given this, and that people are increasingly looking for information in more and more ways, we plan to appeal. As this process continues, we will remain focused on making products that people find helpful and easy to use.”
Mehta was not surprised to find that Google had continued innovating, despite the DOJ's claims that search quality had deteriorated.
"Google’s penchant for innovation is consistent with the behavior of a monopolist," Mehta wrote.
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FullStory: Empowering brands with a complete look into digital experience data
About FullStory
FullStory offers a digital experience intelligence (DXI) platform that helps companies pinpoint and solve the biggest challenges customers have with their websites and mobile applications, so they can eliminate pain points for their users, build better digital experiences, and generate more sales.
Tell us your challenge. We're here to help.
Fullstory developed its digital experience intelligence (dxi) platform using google cloud from day one, enabling the company to build a platform that's scalable, flexible, and secure., google cloud results.
- Uses Google Kubernetes Engine to give teams more autonomy, allowing them to manage their workloads more efficiently
- Uses BigQuery as a data warehouse, enabling it to store and process huge amounts of sensitive customer data securely
- Uses Google Workspace to create a coherent and collaborative work culture across departments
- Uses Google Cloud Marketplace to promote its digital experience intelligence platform across more available markets
Processing trillions of customer events with ease in GKE
"The customer is always right" has been a guiding sales principle for businesses around the world for decades. That's why the best companies put so much effort into building a great customer experience (CX), in-store and online. With the growing importance of ecommerce, delivering a joined-up customer experience that works across various different digital touchpoints (mobile, websites, social media) is vital. Companies now need to invest in digital experiences that keep the customer coming back for more. But with research showing that approximately 70% of shoppers abandon their cart before completing their online purchases, any moment of friction can cost brands, who won't know when or why a customer left. FullStory is helping companies find the answers.
FullStory is a leading player in the nascent Digital Experience Intelligence (DXI) market. The company's DXI platform combines in-depth analytics, session detail, and collaboration tools to help companies understand what's working, and what's not, with their digital experiences. For example, FullStory can help companies track when people are repeatedly, and rapidly, clicking on one button because of frustrating time lags (so-called "rage clicks") or when a click leads a person down a digital dead-end. These insights can be invaluable for FullStory's customers, and fixing these problems can help them see big boosts in revenue or dramatic efficiency improvements.
"Our clients know that they really need to understand what's working for their customers and what isn't," says Michael Morrissey, Chief Technology Officer, FullStory. “And the ability to turn FullStory on and quickly start getting valuable insights is why we have such a broad range of different clients, from GAP to Forbes."
The company was originally founded in 2014 by a small team of former Google engineers, so it was no surprise when FullStory chose Google Cloud to be its cloud provider. "The team had big ambitions from the get-go," says Morrissey. "They knew that Google Cloud could help fulfill those ambitions, as it's easy for developers to use and was the type of tech stack we really wanted to build on."
"The team had big ambitions from the get-go. They knew that Google Cloud could help fulfill those ambitions, as it's easy for developers to use and it was the type of tech stack we really wanted to build on."
Building an intuitive, scalable DXI platform
From day one, the FullStory team worked with Google Cloud to build its infrastructure. FullStory now runs all its services in Google Cloud, and it's been vital at every step of the DXI platform's evolution.
During those early stages of development the company's team of engineers used App Engine to write all of their code. As FullStory grew, so did the demands on its initial team of 10 engineers. They were spending more and more time dealing with underlying hardware issues, but Google Kubernetes Engine (GKE) helped solve these problems. GKE is a simple way to automatically deploy, scale, and manage Kubernetes.
"Google Kubernetes Engine quickly allowed us to accelerate our development by smoothing out the mountain of complexity that comes with having to manually maintain every aspect of our system," says Morrissey. GKE does most of the heavy lifting by auto-updating the underlying operating system on the host machines, and it continues to help FullStory evolve.
The GKE integration has enabled FullStory to create an effective feedback loop, so teams can manage themselves, from their availability to their budgets. Dan Kuebrich, VP of Platform Engineering, FullStory, has witnessed first-hand how GKE has allowed different teams to manage their own operations. "We run more than 100 services in our production environment, and there are about a dozen teams on call to maintain those services," says Kuebrich. "And they can control things like the resource allocation or choose what virtual machines they want to run."
The FullStory team can now focus on what they excel at, rather than spend valuable time and manpower maintaining large clusters of machines. "We have trillions of user interactions per year that come into FullStory. So, it's really about scale," says Kuebrich. "With Google Kubernetes Engine we trust that we can operate securely at this scale, and that's a big win for us and our customers."
"We have trillions of user interactions per year that come into FullStory. So, it's really about scale. With Google Kubernetes Engine we trust that we can operate securely at this scale, and that's a big win for us and our customers."
Analyzing trillions of events
FullStory's unique autocapture automatically logs every user interaction retroactively. This way, brands have full visibility to also uncover the "why" behind issues and opportunities, and track key metrics over time. FullStory sends data to Google BigQuery with its Data Destinations to add DXI to AI modeling and ML analytics. This combined power of industry-leading autocapture and search capabilities empowers customers to know what questions to ask and gives them the most robust user data set available when making data-backed decisions.
FullStory's no-code, low-dev implementation means a quick time to value and company-wide data alignment. In 2022, FullStory analyzed 1.44 trillion total events, 79 billion pages, and 25 billion sessions (including 22 billion on the web and 3 billion on native mobile apps). In terms of Total Active Time, this amounts to the equivalent of more than 80,000 years of user activity.
Helping more companies build better digital experiences
FullStory is also now on Google Cloud Marketplace , making its DXI platform more broadly available worldwide . By combining the power of FullStory with Google Cloud solutions, including BigQuery, Google Analytics , and Google Optimize , businesses can access the most robust level of digital experience and analytics data possible without collecting sensitive user information.
"This is a natural step for us. There are so many companies who are already using Google Cloud, and they want to explore what DXI can offer them. Being on Google Marketplace makes it far easier for them to discover FullStory," says Morrissey. "And it lowers the barrier for people to adopt our platform." More details about the move to Google Marketplace are available on the FullStory blog .
Putting security at the heart of everything
Data is the key to FullStory's success. Its DXI platform delivers a complete, retroactive view of how people interact with each customer's website or app. This is how the platform can pinpoint the most critical points in a user's journey. But it means analyzing huge amounts of data.
FullStory uses Cloud BigTable as a primary source of storage on the frontend, and BigQuery as its data warehouse. The company also uses Looker and BigQuery together to power its data analysis. When dealing with such sensitive data, security is paramount, and that was another reason why FullStory chose Google Cloud. The company could trust its stringent security measures to keep its customers' data safe. "We were a very security conscious organization from day one. And as we had many years of experience working for Google, we knew just how seriously it took security, internally and externally," says Morrissey. "We knew that there was no platform that was more secure for our needs than Google Cloud."
Creating a collaborative, talent-focused working culture
With such a strong core of former Google employees working at the company, they have inevitably brought positive elements of the Google working culture with them. "There were two central tenets that I saw in the culture at Google, that FullStory had in its DNA from the very start," says Gabby Sirner-Cohen, Chief People Officer, FullStory. "The first was to hire amazing people, and they will amaze you. And the second was that you default to open sharing of information with those people, and trust that they're going to do really fantastic things with that guidance."
The FullStory team's valuable experience previously working for Google has given them a unique insight into Google solutions, and has directly influenced the ethos of FullStory's working culture. That's why the company has been using Google Workspace since its early days as a startup, working with all of its tools, from Google Sheets to Google Docs . "The cohesion between Google Workspace and Google Cloud allows our teams to work in a more fluid fashion," says Morrissey. "We're not working across different platforms, with different security measures; everything just fits together."
Beyond the day-to-day culture at FullStory, there is a broader ambition at the company to drive digital and omnichannel revenue growth and help organizations become more customer-centric and data-driven.
FullStory is continually looking at new ways to evolve its DXI platform, help clients build better digital experiences, and maybe even put an end to "rage clicks." The company is excited to explore the possibilities of what it can achieve on Google Cloud. "Right now, the next layer for us involves developing more and more sophisticated machine learning models," says Morrissey. "We're currently working closely with Google Cloud on this next step, and we couldn't be more excited about what lies ahead."
"The cohesion between Google Workspace and Google Cloud allows our teams to work in a more fluid fashion. We're not working across different platforms, with different security measures, everything just fits together."
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By combining the power of FullStory with Google Cloud solutions, including BigQuery, Google Analytics, and Google Optimize, businesses can access the most robust level of digital experience and analytics data possible without collecting sensitive user information. "This is a natural step for us.