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Technical Writing Services. Fast & Precise.

Trusted by global brands in technology, medical, and manufacturing industries, Stepes provides high quality and cost effective technical writing services for a variety of subject matter fields. Stepes enables our clients to more efficiently communicate with their global customers .

Are you looking for an experienced and cost effective technical writing service that also works fast to meet your professional content authoring needs? Then look no further than Stepes, a modern, on-demand document writing service on the cloud. We’ve simplified the content creation and delivery process so you can obtain quality technical documents quickly to accelerate time to market for your products. Contact us today to receive a technical writing quote.

End-to-End Technical Writing Solutions

Stepes provides a complete spectrum of technical writing solutions, from initial content strategies, requirement analysis, and content design, to copywriting, single source publishing, and content management. For clients that deploy products globally, Stepes also provides professional document translation services in over 100 languages. In addition to user guides and product documentation, we also write for your social media presence on Instagram and Facebook to meet today’s digital economy requirements.

Your Extended Writing Team

Stepes has developed a highly versatile online technical writing service model that allow you to easily turn our writing staff into your extended authoring team members. Throughout the writing process, you’re able to collaborate with our writers online and view content progress in real time. This ensures complete transparency so you never end up with surprises when it’s time to deploy your content. Our technical writing model is also highly flexible, providing remote and online, as well as onsite support for all of your documentation needs. In addition to traditional document writing services, we also provide our clients with bespoke workshops and trainings on content strategies, branding, and content management.

How It Works

We have simplified technical writing services into a modern online process. Simply provide us with your product demos or high-level requirements, we’ll take care of the rest. Stepes has developed an online authoring workbench so the entire writing process is conducted on the cloud, allowing access to your content anywhere and anytime. Upon completion, simply download the final documents in PDF, Word, or XML format.

Stepes’ expert writing professionals have complete experience in conducting scope assessment, functional requirement analysis, branding design for the best UX/UI, content developing using agile and controlled language, and single source publishing using conditional tagging. Since Stepes writers work online using our cloud-based authoring environment, it facilitates seamless collaboration with your product development team allowing real-time exchange of information and progress tracking.

DITA, Single Source, and Authoring Technology

Stepes technical writing solutions are all about applying modern authoring technologies to achieve the highest content accuracy and consistency while improving technical writing efficiency and reducing costs. In addition to supporting DITA, single source publishing using conditional text, and off-the-shelf tools like MadCap Flare, we’ve developed the world’s largest online terminology management system to ensure technical accuracy of industry terms in over 1,700 subject fields. Our cloud-based authoring system allows our writers to leverage existing content for the highest content development efficiency.

Highly Talented Team

We hire the best technical writers the industry has to offer. Our experienced technical authors are versatile and quick learners who are always willing to work with your in-house team to acquire the necessary product knowledge so Stepes can develop high quality content that resonates with your customers. We’re so confident you will like our technical writing services that we offer complete customer satisfaction.

We Author These Content

User Guides
Instruction Manuals
DITA Topics
CMS Modules
User Experience Documents
Quick Start Guides
Owner’s Manuals
Software Release Notes
Information For Use (IFU)
Installation Instructions
Online Help
Training Documents
eLearning Materials
Social Media Articles
Press Releases

Example Work

Software User Manual

User guide for comprehensive product functions, features, and technical specifications for a major cloud platform for a leading software company.

WFP’s Scope User Guide

Instruction manual for United Nations World Food Program to train local government agencies and organizations to help understand the purpose and intended applications of Scope.

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About Stepes

Technical Writing and Documentation Services

Our consultative, client-centric approach is to understand your unique project challenges so we can hand-pick the perfect technical writers and technical writer consultant for your project. Through this approach, we provide the best technical writing and documentation services around. Nowhere else will you find professionals with our dedication to quality and communication. At Essential Data, we take the phrase ‘client-centric’ to heart, and thus it is at the center of everything we do. What is best for you and your company is what matters most to us. At every step of the technical writing service process, we are committed to clarity and communication. Combining identified needs with industry knowledge and our network of technical writing professionals enables us to give you the best experience and service possible. Our team provides the highest quality technical writing and documentation services you will find anywhere, and we ensure that our technical documentation services are a cost-effective solution to fulfill your needs and objectives. Whether you need a single technical writer for a brief project or a team of consultants to produce a complete line of technical documentation, we have you covered! Each of our clients works closely with one of our Engagement Managers from one of our 30 local offices for the entire length of a project at no additional cost and the quality of our work is guaranteed for you. This is why many of our clients come back to work with Essential Data when they have a new project requiring technical content. By making providing top-tier service our priority, we provide an unmatched, unforgettable experience.

Contact Us for Technical Writing

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Why are Technical Writing and Documentation Services Important?

The importance of technical writing and documentation services cannot be overstated. Technical writing is a necessity for many different types of businesses such as manufacturing companies, small- and mid-sized engineering firms, technology companies, and even start-ups that do not need an in-house technical writer but do need to hire an external technical writer for a project. Regardless of your company size or industry, there are great benefits to investing in technical documentation services.

What is the Purpose of Technical Writing Solutions?

The importance of technical writing and documentation services stated above is especially true when a company needs technical documentation such as user guides, training manuals, and other similar technical writing document projects. These projects often require a writer to produce readable and concise copy at a cheaper cost and faster speed than an engineer or developer on their staff can provide. In some cases, companies will pull someone from their marketing team to create this technical content. However, most of the time, these employees are not qualified and the content they create is not the quality needed for effective documentation. If you want the job done right, there’s no better person for the job than a professional technical writer. Using employees like engineers and marketers to perform the duties of a technical writer also takes them away from doing the job duties that they specialize in, which is why hiring the right person for technical writing solutions is important. At Essential Data Corporation, we specialize in technical writing and documentation services; through our extensive network of technical wiring professionals, we get the job done for you the right way, right away. Contact us today so we can help you with your technical content!

Our Commitment to You

At Essential Data, our commitment to you begins from step one. By connecting with one of our Engagement Managers, we can pinpoint your unique needs and provide a writer suited for the job. In operating for over 40 years and having served hundreds of clients, we are more prepared than ever before to bring you the best possible technical writing and documentation services. Both our Engagement Managers and technical writers have experience in a wide range of industries and business goals and are ready to turn your technical documentation dreams into a reality. The field of technical writing and documentation services can be tricky, and finding the right information can be complicated. To help you understand the value our work can add to your business, we are constantly providing free information about what we do, why we do it, and how we ensure we do it with excellence. Visit our technical writing blogs to learn more about our professional technical writing service. And, if you can’t find what you are looking for, contact us for more help!

How EDC Can Help with Technical Writing and Documentation Services

There are many technical writer companies to choose from, which is why we are dedicated to being the best.

Whether you need a single technical writer for a brief project or a team of consultants to produce a complete line of documentation, the quality of our work is guaranteed for you. Our clients work closely with an Engagement Manager from one of our 30 local offices for the entire length of your project at no additional cost. Contact us at (800) 221-0093 or [email protected] to get started.

Technical Writing and Documentation Services Specialties

Across industries and business structures, there is a wide variety of technical writing and documentation services needs. At Essential Data, we are here to meet them all! Though technical documentation can be a confusing puzzle, our experts are here to lead you from the first step to the finish line. Together, we can take your business’s documentation to the next level. At Essential Data, we specialize in a wide variety of technical writing and documentation services. Whether you are looking for Audit Documentation, Quick Reference Guides, or anything in between, we have you covered. Got a documentation need? Check out the list of our services below!