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Research Process – Steps, Examples and Tips

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Research Process

Definition:

Research Process is a systematic and structured approach that involves the collection, analysis, and interpretation of data or information to answer a specific research question or solve a particular problem.

Research Process Steps

Research Process Steps are as follows:

Identify the Research Question or Problem

This is the first step in the research process. It involves identifying a problem or question that needs to be addressed. The research question should be specific, relevant, and focused on a particular area of interest.

Conduct a Literature Review

Once the research question has been identified, the next step is to conduct a literature review. This involves reviewing existing research and literature on the topic to identify any gaps in knowledge or areas where further research is needed. A literature review helps to provide a theoretical framework for the research and also ensures that the research is not duplicating previous work.

Formulate a Hypothesis or Research Objectives

Based on the research question and literature review, the researcher can formulate a hypothesis or research objectives. A hypothesis is a statement that can be tested to determine its validity, while research objectives are specific goals that the researcher aims to achieve through the research.

Design a Research Plan and Methodology

This step involves designing a research plan and methodology that will enable the researcher to collect and analyze data to test the hypothesis or achieve the research objectives. The research plan should include details on the sample size, data collection methods, and data analysis techniques that will be used.

Collect and Analyze Data

This step involves collecting and analyzing data according to the research plan and methodology. Data can be collected through various methods, including surveys, interviews, observations, or experiments. The data analysis process involves cleaning and organizing the data, applying statistical and analytical techniques to the data, and interpreting the results.

Interpret the Findings and Draw Conclusions

After analyzing the data, the researcher must interpret the findings and draw conclusions. This involves assessing the validity and reliability of the results and determining whether the hypothesis was supported or not. The researcher must also consider any limitations of the research and discuss the implications of the findings.

Communicate the Results

Finally, the researcher must communicate the results of the research through a research report, presentation, or publication. The research report should provide a detailed account of the research process, including the research question, literature review, research methodology, data analysis, findings, and conclusions. The report should also include recommendations for further research in the area.

Review and Revise

The research process is an iterative one, and it is important to review and revise the research plan and methodology as necessary. Researchers should assess the quality of their data and methods, reflect on their findings, and consider areas for improvement.

Ethical Considerations

Throughout the research process, ethical considerations must be taken into account. This includes ensuring that the research design protects the welfare of research participants, obtaining informed consent, maintaining confidentiality and privacy, and avoiding any potential harm to participants or their communities.

Dissemination and Application

The final step in the research process is to disseminate the findings and apply the research to real-world settings. Researchers can share their findings through academic publications, presentations at conferences, or media coverage. The research can be used to inform policy decisions, develop interventions, or improve practice in the relevant field.

Research Process Example

Following is a Research Process Example:

Research Question : What are the effects of a plant-based diet on athletic performance in high school athletes?

Step 1: Background Research Conduct a literature review to gain a better understanding of the existing research on the topic. Read academic articles and research studies related to plant-based diets, athletic performance, and high school athletes.

Step 2: Develop a Hypothesis Based on the literature review, develop a hypothesis that a plant-based diet positively affects athletic performance in high school athletes.

Step 3: Design the Study Design a study to test the hypothesis. Decide on the study population, sample size, and research methods. For this study, you could use a survey to collect data on dietary habits and athletic performance from a sample of high school athletes who follow a plant-based diet and a sample of high school athletes who do not follow a plant-based diet.

Step 4: Collect Data Distribute the survey to the selected sample and collect data on dietary habits and athletic performance.

Step 5: Analyze Data Use statistical analysis to compare the data from the two samples and determine if there is a significant difference in athletic performance between those who follow a plant-based diet and those who do not.

Step 6 : Interpret Results Interpret the results of the analysis in the context of the research question and hypothesis. Discuss any limitations or potential biases in the study design.

Step 7: Draw Conclusions Based on the results, draw conclusions about whether a plant-based diet has a significant effect on athletic performance in high school athletes. If the hypothesis is supported by the data, discuss potential implications and future research directions.

Step 8: Communicate Findings Communicate the findings of the study in a clear and concise manner. Use appropriate language, visuals, and formats to ensure that the findings are understood and valued.

Applications of Research Process

The research process has numerous applications across a wide range of fields and industries. Some examples of applications of the research process include:

• Scientific research: The research process is widely used in scientific research to investigate phenomena in the natural world and develop new theories or technologies. This includes fields such as biology, chemistry, physics, and environmental science.
• Social sciences : The research process is commonly used in social sciences to study human behavior, social structures, and institutions. This includes fields such as sociology, psychology, anthropology, and economics.
• Education: The research process is used in education to study learning processes, curriculum design, and teaching methodologies. This includes research on student achievement, teacher effectiveness, and educational policy.
• Healthcare: The research process is used in healthcare to investigate medical conditions, develop new treatments, and evaluate healthcare interventions. This includes fields such as medicine, nursing, and public health.
• Business and industry : The research process is used in business and industry to study consumer behavior, market trends, and develop new products or services. This includes market research, product development, and customer satisfaction research.
• Government and policy : The research process is used in government and policy to evaluate the effectiveness of policies and programs, and to inform policy decisions. This includes research on social welfare, crime prevention, and environmental policy.

Purpose of Research Process

The purpose of the research process is to systematically and scientifically investigate a problem or question in order to generate new knowledge or solve a problem. The research process enables researchers to:

• Identify gaps in existing knowledge: By conducting a thorough literature review, researchers can identify gaps in existing knowledge and develop research questions that address these gaps.
• Collect and analyze data : The research process provides a structured approach to collecting and analyzing data. Researchers can use a variety of research methods, including surveys, experiments, and interviews, to collect data that is valid and reliable.
• Test hypotheses : The research process allows researchers to test hypotheses and make evidence-based conclusions. Through the systematic analysis of data, researchers can draw conclusions about the relationships between variables and develop new theories or models.
• Solve problems: The research process can be used to solve practical problems and improve real-world outcomes. For example, researchers can develop interventions to address health or social problems, evaluate the effectiveness of policies or programs, and improve organizational processes.
• Generate new knowledge : The research process is a key way to generate new knowledge and advance understanding in a given field. By conducting rigorous and well-designed research, researchers can make significant contributions to their field and help to shape future research.

Tips for Research Process

Here are some tips for the research process:

• Start with a clear research question : A well-defined research question is the foundation of a successful research project. It should be specific, relevant, and achievable within the given time frame and resources.
• Conduct a thorough literature review: A comprehensive literature review will help you to identify gaps in existing knowledge, build on previous research, and avoid duplication. It will also provide a theoretical framework for your research.
• Choose appropriate research methods: Select research methods that are appropriate for your research question, objectives, and sample size. Ensure that your methods are valid, reliable, and ethical.
• Be organized and systematic: Keep detailed notes throughout the research process, including your research plan, methodology, data collection, and analysis. This will help you to stay organized and ensure that you don’t miss any important details.
• Analyze data rigorously: Use appropriate statistical and analytical techniques to analyze your data. Ensure that your analysis is valid, reliable, and transparent.
• I nterpret results carefully : Interpret your results in the context of your research question and objectives. Consider any limitations or potential biases in your research design, and be cautious in drawing conclusions.
• Communicate effectively: Communicate your research findings clearly and effectively to your target audience. Use appropriate language, visuals, and formats to ensure that your findings are understood and valued.
• Collaborate and seek feedback : Collaborate with other researchers, experts, or stakeholders in your field. Seek feedback on your research design, methods, and findings to ensure that they are relevant, meaningful, and impactful.

About the author

Muhammad Hassan

Researcher, Academic Writer, Web developer

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Research Process Steps: What they are + How To Follow

There are various approaches to conducting basic and applied research. This article explains the research process steps you should know. Whether you are doing basic research or applied research, there are many ways of doing it. In some ways, each research study is unique since it is conducted at a different time and place.

Conducting research might be difficult, but there are clear processes to follow. The research process starts with a broad idea for a topic. This article will assist you through the research process steps, helping you focus and develop your topic.

Research Process Steps

The research process consists of a series of systematic procedures that a researcher must go through in order to generate knowledge that will be considered valuable by the project and focus on the relevant topic.

To conduct effective research, you must understand the research process steps and follow them. Here are a few steps in the research process to make it easier for you:

Step 1: Identify the Problem

Finding an issue or formulating a research question is the first step. A well-defined research problem will guide the researcher through all stages of the research process, from setting objectives to choosing a technique. There are a number of approaches to get insight into a topic and gain a better understanding of it. Such as:

• A preliminary survey
• Case studies
• Interviews with a small group of people
• Observational survey

Step 2: Evaluate the Literature

A thorough examination of the relevant studies is essential to the research process . It enables the researcher to identify the precise aspects of the problem. Once a problem has been found, the investigator or researcher needs to find out more about it.

This stage gives problem-zone background. It teaches the investigator about previous research, how they were conducted, and its conclusions. The researcher can build consistency between his work and others through a literature review. Such a review exposes the researcher to a more significant body of knowledge and helps him follow the research process efficiently.

Step 3: Create Hypotheses

Formulating an original hypothesis is the next logical step after narrowing down the research topic and defining it. A belief solves logical relationships between variables. In order to establish a hypothesis, a researcher must have a certain amount of expertise in the field. 

It is important for researchers to keep in mind while formulating a hypothesis that it must be based on the research topic. Researchers are able to concentrate their efforts and stay committed to their objectives when they develop theories to guide their work.

Step 4: The Research Design

Research design is the plan for achieving objectives and answering research questions. It outlines how to get the relevant information. Its goal is to design research to test hypotheses, address the research questions, and provide decision-making insights.

The research design aims to minimize the time, money, and effort required to acquire meaningful evidence. This plan fits into four categories:

• Exploration and Surveys
• Data Analysis
• Observation

Step 5: Describe Population

Research projects usually look at a specific group of people, facilities, or how technology is used in the business. In research, the term population refers to this study group. The research topic and purpose help determine the study group.

Suppose a researcher wishes to investigate a certain group of people in the community. In that case, the research could target a specific age group, males or females, a geographic location, or an ethnic group. A final step in a study’s design is to specify its sample or population so that the results may be generalized.

Step 6: Data Collection

Data collection is important in obtaining the knowledge or information required to answer the research issue. Every research collected data, either from the literature or the people being studied. Data must be collected from the two categories of researchers. These sources may provide primary data.

• Questionnaire

Secondary data categories are:

• Literature survey
• Official, unofficial reports
• An approach based on library resources

Step 7: Data Analysis

During research design, the researcher plans data analysis. After collecting data, the researcher analyzes it. The data is examined based on the approach in this step. The research findings are reviewed and reported.

Data analysis involves a number of closely related stages, such as setting up categories, applying these categories to raw data through coding and tabulation, and then drawing statistical conclusions. The researcher can examine the acquired data using a variety of statistical methods.

Step 8: The Report-writing

After completing these steps, the researcher must prepare a report detailing his findings. The report must be carefully composed with the following in mind:

• The Layout: On the first page, the title, date, acknowledgments, and preface should be on the report. A table of contents should be followed by a list of tables, graphs, and charts if any.
• Introduction: It should state the research’s purpose and methods. This section should include the study’s scope and limits.
• Summary of Findings: A non-technical summary of findings and recommendations will follow the introduction. The findings should be summarized if they’re lengthy.
• Principal Report: The main body of the report should make sense and be broken up into sections that are easy to understand.
• Conclusion: The researcher should restate his findings at the end of the main text. It’s the final result.

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The research process involves several steps that make it easy to complete the research successfully. The steps in the research process described above depend on each other, and the order must be kept. So, if we want to do a research project, we should follow the research process steps.

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• Starting the research process

A Beginner's Guide to Starting the Research Process

When you have to write a thesis or dissertation , it can be hard to know where to begin, but there are some clear steps you can follow.

The research process often begins with a very broad idea for a topic you’d like to know more about. You do some preliminary research to identify a  problem . After refining your research questions , you can lay out the foundations of your research design , leading to a proposal that outlines your ideas and plans.

This article takes you through the first steps of the research process, helping you narrow down your ideas and build up a strong foundation for your research project.

Table of contents

Step 1: choose your topic, step 2: identify a problem, step 3: formulate research questions, step 4: create a research design, step 5: write a research proposal, other interesting articles.

First you have to come up with some ideas. Your thesis or dissertation topic can start out very broad. Think about the general area or field you’re interested in—maybe you already have specific research interests based on classes you’ve taken, or maybe you had to consider your topic when applying to graduate school and writing a statement of purpose .

Even if you already have a good sense of your topic, you’ll need to read widely to build background knowledge and begin narrowing down your ideas. Conduct an initial literature review to begin gathering relevant sources. As you read, take notes and try to identify problems, questions, debates, contradictions and gaps. Your aim is to narrow down from a broad area of interest to a specific niche.

Make sure to consider the practicalities: the requirements of your programme, the amount of time you have to complete the research, and how difficult it will be to access sources and data on the topic. Before moving onto the next stage, it’s a good idea to discuss the topic with your thesis supervisor.

>>Read more about narrowing down a research topic

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So you’ve settled on a topic and found a niche—but what exactly will your research investigate, and why does it matter? To give your project focus and purpose, you have to define a research problem .

The problem might be a practical issue—for example, a process or practice that isn’t working well, an area of concern in an organization’s performance, or a difficulty faced by a specific group of people in society.

Alternatively, you might choose to investigate a theoretical problem—for example, an underexplored phenomenon or relationship, a contradiction between different models or theories, or an unresolved debate among scholars.

To put the problem in context and set your objectives, you can write a problem statement . This describes who the problem affects, why research is needed, and how your research project will contribute to solving it.

>>Read more about defining a research problem

Next, based on the problem statement, you need to write one or more research questions . These target exactly what you want to find out. They might focus on describing, comparing, evaluating, or explaining the research problem.

A strong research question should be specific enough that you can answer it thoroughly using appropriate qualitative or quantitative research methods. It should also be complex enough to require in-depth investigation, analysis, and argument. Questions that can be answered with “yes/no” or with easily available facts are not complex enough for a thesis or dissertation.

In some types of research, at this stage you might also have to develop a conceptual framework and testable hypotheses .

>>See research question examples

The research design is a practical framework for answering your research questions. It involves making decisions about the type of data you need, the methods you’ll use to collect and analyze it, and the location and timescale of your research.

There are often many possible paths you can take to answering your questions. The decisions you make will partly be based on your priorities. For example, do you want to determine causes and effects, draw generalizable conclusions, or understand the details of a specific context?

You need to decide whether you will use primary or secondary data and qualitative or quantitative methods . You also need to determine the specific tools, procedures, and materials you’ll use to collect and analyze your data, as well as your criteria for selecting participants or sources.

>>Read more about creating a research design

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Finally, after completing these steps, you are ready to complete a research proposal . The proposal outlines the context, relevance, purpose, and plan of your research.

As well as outlining the background, problem statement, and research questions, the proposal should also include a literature review that shows how your project will fit into existing work on the topic. The research design section describes your approach and explains exactly what you will do.

You might have to get the proposal approved by your supervisor before you get started, and it will guide the process of writing your thesis or dissertation.

>>Read more about writing a research proposal

If you want to know more about the research process , methodology , research bias , or statistics , make sure to check out some of our other articles with explanations and examples.

Methodology

• Sampling methods
• Simple random sampling
• Stratified sampling
• Cluster sampling
• Likert scales
• Reproducibility

 Statistics

• Null hypothesis
• Statistical power
• Probability distribution
• Effect size
• Poisson distribution

Research bias

• Optimism bias
• Cognitive bias
• Implicit bias
• Hawthorne effect
• Anchoring bias
• Explicit bias

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The Research Process | Steps, How to Start & Tips

Introduction

Basic steps in the research process, conducting a literature review, designing the research project, collecting and analyzing data.

• Interpretation, conclusion and presentation of findings

Key principles for conducting research

The research process is a systematic method used to gather information and answer specific questions. The process ensures the findings are credible, high-quality, and applicable to a broader context. It can vary slightly between disciplines but typically follows a structured pathway from initial inquiry to final presentation of results.

What is the research process?

At its core, the research process involves several fundamental activities: identifying a topic that needs further investigation, reviewing existing knowledge on the subject, forming a precise research question , and designing a method to investigate it. This is followed by collecting and analyzing data , interpreting the results, and reporting the findings. Each step is crucial and builds upon the previous one, requiring meticulous attention to detail and rigorous methodology.

The research process is important because it provides a scientific basis for decision-making. Whether in academic, scientific, or commercial fields, research helps us understand complex issues, develop new tools or products, and improve existing practices. By adhering to a structured research process , researchers can produce results that are not only insightful but also transparent so that others can understand how the findings were developed and build on them in future studies. The integrity of the research process is essential for advancing knowledge and making informed decisions that can have significant social, economic, and scientific impacts.

The research process fosters critical thinking and problem-solving skills. It demands a clear articulation of a problem, thorough investigation, and thoughtful interpretation of data, all of which are valuable skills in any professional field. By following this process, researchers are better equipped to tackle complex questions and contribute meaningful solutions to real-world problems.

From finding the key theoretical concepts to presenting the research findings in a report, every step in the research process forms a cohesive pathway that supports researchers in systematically uncovering deep insights and generating meaningful knowledge, which is crucial for the success of any qualitative investigation.

Identifying key theoretical concepts

The first step in the research process involves finding the key theoretical concepts or words that specify the research topic and are always included in the title of the investigation. Without a definition, these words have no sense or meaning (Daft, 1995). To identify these concepts, a researcher must ask which theoretical keywords are implicit in the investigation. To answer this question a researcher should identify the logical relationships among the two words that catch the focus of the investigation. It is also crucial that researchers provide clear definitions for their theoretical keywords. The title of the research can then include these theoretical keywords and signal how they are being studied.

A piece of useful advice is to draw a conceptual map to visualize the direct or indirect relationships between the key theoretical words and choose a relationship between them as the focus of the investigation.

Developing a research question

One of the most important steps in the research endeavor is identifying a research question. Research questions answer aspects of the topic that need more knowledge or shed light on information that has to be prioritized before others. It is the first step in identifying which participants or type of data collection methods. Research questions put into practice the conceptual framework and make the initial theoretical concepts more explicit.

A research question carries a different implicit meaning depending on how it is framed. Questions starting with what, who, and where usually identify a phenomenon or elements of one, while how, why, when and how much describe, explain, predict or control a phenomenon.

Overall, research questions must be clear, focused and complex. They must also generate knowledge relevant to society and the answers must pose a comprehensive understanding that contributes to the scientific community.

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A literature review is the synthesis of the existing body of research relevant to a research topic . It allows researchers to identify the current state of the art of knowledge of a particular topic. When conducting research, it is the foundation and guides the researcher to the knowledge gaps that need to be covered to best contribute to the scientific community.

Common methodologies include miniaturized or complete reviews, descriptive or integrated reviews, narrative reviews, theoretical reviews, methodological reviews and systematic reviews.

When navigating through the literature, researchers must try to answer their research question with the most current peer-reviewed research when finding relevant data for a research project. It is important to use the existing literature in at least two different databases and adapt the key concepts to amplify their search. Researchers also pay attention to the titles, summaries and references of each article. It is recommended to have a research diary for useful previous research as it could be the researcher´s go-to source when writing the final report.

A good research design involves data analysis methods suited to the research question, and where data collection generates appropriate data for the analysis method (Willig, 2001).

Designing a qualitative study is a critical step in the research process, serving as the blueprint for the research study. This phase is a fundamental part of the planning process, ensuring that the chosen research methods align perfectly with the research's purpose. During this stage, a researcher decides on a specific approach—such as narrative , phenomenological , grounded theory , ethnographic , or case study —tailoring the design to the unique research problem and needs of the research project. By carefully selecting the research method and planning how to approach the data, researchers can ensure that their work remains focused and relevant to the intended study area.

A well-constructed research design is vital for maintaining the integrity and credibility of the study. It guides the researcher through the research process steps, from data collection to analysis, helping to manage and mitigate potential interpretations and errors. This detailed planning is crucial, particularly in qualitative studies, where the depth of understanding and interpretive nature of analysis can significantly influence outcomes.

The design of a qualitative study is more than a procedural formality; it is a strategic component of the research that enhances the quality of the results. It requires thoughtful consideration of the research question, ensuring that every aspect of the methodology contributes effectively to the overarching goals of the project.

Collecting data

Gathering data can involve various methods tailored to the study's specific needs. To collect data , techniques may include interviews , focus groups, surveys and observations , each chosen for its ability to target a specific group relevant to the research population. For example, focus groups might explore attitudes within a specific age group, while observations might analyze behaviours in a community for population research projects. Data may also come from secondary sources with quantitative and qualitative approaches such as library resources, market research, customer feedback or employee evaluations.

Effective data management is crucial, ensuring that primary data from direct collection and secondary data from sources like public health records are organized and maintained properly. This step is vital for maintaining the integrity of the data throughout the research process steps, supporting the overall goal of conducting thorough and coherent research.

Analyzing data

Once research data has been collected, the next critical step is to analyze the data. This phase is crucial for transforming raw data into high-quality information for meaningful research findings.

Analyzing qualitative data often involves coding and thematic analysis , which helps identify patterns and themes within the data. While qualitative research typically does not focus on drawing statistical conclusions, integrating basic statistical methods can sometimes add depth to the data interpretation, especially in mixed-methods research where quantitative data complements qualitative insights.

In each of the research process steps, researchers utilize various research tools and techniques to conduct research and analyze the data systematically. This may include computer-assisted qualitative data analysis software (CAQDAS) such as ATLAS.ti, which assists in organizing, sorting, and coding the data efficiently. It can also host the research diary and apply analysis methods such as word frequencies and network visualizations.

Interpretation, conclusion and presentation of research findings

Interpreting research findings.

By meticulously following systematic procedures and working through the data, researchers can ensure that their interpretations are grounded in the actual data collected, enhancing the trustworthiness and credibility of the research findings.

The interpretation of data is not merely about extracting information but also involves making sense of the data in the context of the existing literature and research objectives. This step is not only about what the data is, but what it means in the broader context of the study, enabling researchers to draw insightful conclusions that contribute to the academic and practical understanding of the field.

Concluding and presenting research findings

The final step is concluding and presenting the research data which are crucial for transforming analyzed data into meaningful insights and credible findings.

The results are typically shared in a research report or academic paper, detailing the findings and contextualizing them within the broader field. This document outlines how the insights contribute to existing knowledge, suggests areas for future research, and may propose practical applications.

Effective presentation is key to ensuring that these findings reach and impact the intended audience. This involves not just articulating the conclusions clearly but also using engaging formats and visual aids to enhance comprehension and engagement with the research.

The research process is a dynamic journey, characterized by a series of systematic research process steps designed to guide researchers successfully from inception to conclusion. Each step—from designing the study and collecting data to analyzing results and drawing conclusions—plays a critical role in ensuring the integrity and credibility of the research.

Qualitative research is guided by key principles designed to ensure the rigour and depth of the research study. Credibility is crucial, achieved through accurate representations of participant experiences, often verified by peer-review revision. Transferability is addressed by providing rich context, allowing others to evaluate the applicability of findings to similar settings. Dependability emphasizes the stability and consistency of data, maintained through detailed documentation of the research process (such as in a research diary), facilitating an audit trail. This aligns with confirmability, where the neutrality of the data is safeguarded by documenting researcher interpretations and decisions, ensuring findings are shaped by participants and not researcher predispositions.

Ethical integrity is paramount, upholding standards like informed consent and confidentiality to protect participant rights throughout the research journey. Qualitative research also strives for a richness and depth of data that captures the complex nature of human experiences and interactions, often exploring these phenomena through an iterative learning process. This involves cycles of data collection and analysis, allowing for ongoing adjustments based on emerging insights. Lastly, a holistic perspective is adopted to view phenomena in their entirety, considering all aspects of the context and environment, which enriches the understanding and relevance of the research outcomes. Together, these principles ensure qualitative research is both profound and ethically conducted, yielding meaningful and applicable insights.

Daft, R. L. (1995). Organization Theory and Design. West Publishing Company.

Willig, C. (2001). Introducing Qualitative Research in Psychology: Adventures in Theory and Method. McGraw-Hill Companies, Incorporated.

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3 The research process

In Chapter 1, we saw that scientific research is the process of acquiring scientific knowledge using the scientific method. But how is such research conducted? This chapter delves into the process of scientific research, and the assumptions and outcomes of the research process.

Paradigms of social research

Our design and conduct of research is shaped by our mental models, or frames of reference that we use to organise our reasoning and observations. These mental models or frames (belief systems) are called paradigms . The word ‘paradigm’ was popularised by Thomas Kuhn (1962) [1] in his book The structure of scientific r evolutions , where he examined the history of the natural sciences to identify patterns of activities that shape the progress of science. Similar ideas are applicable to social sciences as well, where a social reality can be viewed by different people in different ways, which may constrain their thinking and reasoning about the observed phenomenon. For instance, conservatives and liberals tend to have very different perceptions of the role of government in people’s lives, and hence, have different opinions on how to solve social problems. Conservatives may believe that lowering taxes is the best way to stimulate a stagnant economy because it increases people’s disposable income and spending, which in turn expands business output and employment. In contrast, liberals may believe that governments should invest more directly in job creation programs such as public works and infrastructure projects, which will increase employment and people’s ability to consume and drive the economy. Likewise, Western societies place greater emphasis on individual rights, such as one’s right to privacy, right of free speech, and right to bear arms. In contrast, Asian societies tend to balance the rights of individuals against the rights of families, organisations, and the government, and therefore tend to be more communal and less individualistic in their policies. Such differences in perspective often lead Westerners to criticise Asian governments for being autocratic, while Asians criticise Western societies for being greedy, having high crime rates, and creating a ‘cult of the individual’. Our personal paradigms are like ‘coloured glasses’ that govern how we view the world and how we structure our thoughts about what we see in the world.

Paradigms are often hard to recognise, because they are implicit, assumed, and taken for granted. However, recognising these paradigms is key to making sense of and reconciling differences in people’s perceptions of the same social phenomenon. For instance, why do liberals believe that the best way to improve secondary education is to hire more teachers, while conservatives believe that privatising education (using such means as school vouchers) is more effective in achieving the same goal? Conservatives place more faith in competitive markets (i.e., in free competition between schools competing for education dollars), while liberals believe more in labour (i.e., in having more teachers and schools). Likewise, in social science research, to understand why a certain technology was successfully implemented in one organisation, but failed miserably in another, a researcher looking at the world through a ‘rational lens’ will look for rational explanations of the problem, such as inadequate technology or poor fit between technology and the task context where it is being utilised. Another researcher looking at the same problem through a ‘social lens’ may seek out social deficiencies such as inadequate user training or lack of management support. Those seeing it through a ‘political lens’ will look for instances of organisational politics that may subvert the technology implementation process. Hence, subconscious paradigms often constrain the concepts that researchers attempt to measure, their observations, and their subsequent interpretations of a phenomenon. However, given the complex nature of social phenomena, it is possible that all of the above paradigms are partially correct, and that a fuller understanding of the problem may require an understanding and application of multiple paradigms.

Two popular paradigms today among social science researchers are positivism and post-positivism. Positivism , based on the works of French philosopher Auguste Comte (1798–1857), was the dominant scientific paradigm until the mid-twentieth century. It holds that science or knowledge creation should be restricted to what can be observed and measured. Positivism tends to rely exclusively on theories that can be directly tested. Though positivism was originally an attempt to separate scientific inquiry from religion (where the precepts could not be objectively observed), positivism led to empiricism or a blind faith in observed data and a rejection of any attempt to extend or reason beyond observable facts. Since human thoughts and emotions could not be directly measured, they were not considered to be legitimate topics for scientific research. Frustrations with the strictly empirical nature of positivist philosophy led to the development of post-positivism (or postmodernism) during the mid-late twentieth century. Post-positivism argues that one can make reasonable inferences about a phenomenon by combining empirical observations with logical reasoning. Post-positivists view science as not certain but probabilistic (i.e., based on many contingencies), and often seek to explore these contingencies to understand social reality better. The post-positivist camp has further fragmented into subjectivists , who view the world as a subjective construction of our subjective minds rather than as an objective reality, and critical realists , who believe that there is an external reality that is independent of a person’s thinking but we can never know such reality with any degree of certainty.

Burrell and Morgan (1979), [2] in their seminal book Sociological p aradigms and organizational a nalysis , suggested that the way social science researchers view and study social phenomena is shaped by two fundamental sets of philosophical assumptions: ontology and epistemology. Ontology refers to our assumptions about how we see the world (e.g., does the world consist mostly of social order or constant change?). Epistemology refers to our assumptions about the best way to study the world (e.g., should we use an objective or subjective approach to study social reality?). Using these two sets of assumptions, we can categorise social science research as belonging to one of four categories (see Figure 3.1).

If researchers view the world as consisting mostly of social order (ontology) and hence seek to study patterns of ordered events or behaviours, and believe that the best way to study such a world is using an objective approach (epistemology) that is independent of the person conducting the observation or interpretation, such as by using standardised data collection tools like surveys, then they are adopting a paradigm of functionalism . However, if they believe that the best way to study social order is though the subjective interpretation of participants, such as by interviewing different participants and reconciling differences among their responses using their own subjective perspectives, then they are employing an interpretivism paradigm. If researchers believe that the world consists of radical change and seek to understand or enact change using an objectivist approach, then they are employing a radical structuralism paradigm. If they wish to understand social change using the subjective perspectives of the participants involved, then they are following a radical humanism paradigm.

To date, the majority of social science research has emulated the natural sciences, and followed the functionalist paradigm. Functionalists believe that social order or patterns can be understood in terms of their functional components, and therefore attempt to break down a problem into small components and studying one or more components in detail using objectivist techniques such as surveys and experimental research. However, with the emergence of post-positivist thinking, a small but growing number of social science researchers are attempting to understand social order using subjectivist techniques such as interviews and ethnographic studies. Radical humanism and radical structuralism continues to represent a negligible proportion of social science research, because scientists are primarily concerned with understanding generalisable patterns of behaviour, events, or phenomena, rather than idiosyncratic or changing events. Nevertheless, if you wish to study social change, such as why democratic movements are increasingly emerging in Middle Eastern countries, or why this movement was successful in Tunisia, took a longer path to success in Libya, and is still not successful in Syria, then perhaps radical humanism is the right approach for such a study. Social and organisational phenomena generally consist of elements of both order and change. For instance, organisational success depends on formalised business processes, work procedures, and job responsibilities, while being simultaneously constrained by a constantly changing mix of competitors, competing products, suppliers, and customer base in the business environment. Hence, a holistic and more complete understanding of social phenomena such as why some organisations are more successful than others, requires an appreciation and application of a multi-paradigmatic approach to research.

Overview of the research process

So how do our mental paradigms shape social science research? At its core, all scientific research is an iterative process of observation, rationalisation, and validation. In the observation phase, we observe a natural or social phenomenon, event, or behaviour that interests us. In the rationalisation phase, we try to make sense of the observed phenomenon, event, or behaviour by logically connecting the different pieces of the puzzle that we observe, which in some cases, may lead to the construction of a theory. Finally, in the validation phase, we test our theories using a scientific method through a process of data collection and analysis, and in doing so, possibly modify or extend our initial theory. However, research designs vary based on whether the researcher starts at observation and attempts to rationalise the observations (inductive research), or whether the researcher starts at an ex ante rationalisation or a theory and attempts to validate the theory (deductive research). Hence, the observation-rationalisation-validation cycle is very similar to the induction-deduction cycle of research discussed in Chapter 1.

Most traditional research tends to be deductive and functionalistic in nature. Figure 3.2 provides a schematic view of such a research project. This figure depicts a series of activities to be performed in functionalist research, categorised into three phases: exploration, research design, and research execution. Note that this generalised design is not a roadmap or flowchart for all research. It applies only to functionalistic research, and it can and should be modified to fit the needs of a specific project.

The first phase of research is exploration . This phase includes exploring and selecting research questions for further investigation, examining the published literature in the area of inquiry to understand the current state of knowledge in that area, and identifying theories that may help answer the research questions of interest.

The first step in the exploration phase is identifying one or more research questions dealing with a specific behaviour, event, or phenomena of interest. Research questions are specific questions about a behaviour, event, or phenomena of interest that you wish to seek answers for in your research. Examples include determining which factors motivate consumers to purchase goods and services online without knowing the vendors of these goods or services, how can we make high school students more creative, and why some people commit terrorist acts. Research questions can delve into issues of what, why, how, when, and so forth. More interesting research questions are those that appeal to a broader population (e.g., ‘how can firms innovate?’ is a more interesting research question than ‘how can Chinese firms innovate in the service-sector?’), address real and complex problems (in contrast to hypothetical or ‘toy’ problems), and where the answers are not obvious. Narrowly focused research questions (often with a binary yes/no answer) tend to be less useful and less interesting and less suited to capturing the subtle nuances of social phenomena. Uninteresting research questions generally lead to uninteresting and unpublishable research findings.

The next step is to conduct a literature review of the domain of interest. The purpose of a literature review is three-fold: one, to survey the current state of knowledge in the area of inquiry, two, to identify key authors, articles, theories, and findings in that area, and three, to identify gaps in knowledge in that research area. Literature review is commonly done today using computerised keyword searches in online databases. Keywords can be combined using Boolean operators such as ‘and’ and ‘or’ to narrow down or expand the search results. Once a shortlist of relevant articles is generated from the keyword search, the researcher must then manually browse through each article, or at least its abstract, to determine the suitability of that article for a detailed review. Literature reviews should be reasonably complete, and not restricted to a few journals, a few years, or a specific methodology. Reviewed articles may be summarised in the form of tables, and can be further structured using organising frameworks such as a concept matrix. A well-conducted literature review should indicate whether the initial research questions have already been addressed in the literature (which would obviate the need to study them again), whether there are newer or more interesting research questions available, and whether the original research questions should be modified or changed in light of the findings of the literature review. The review can also provide some intuitions or potential answers to the questions of interest and/or help identify theories that have previously been used to address similar questions.

Since functionalist (deductive) research involves theory-testing, the third step is to identify one or more theories can help address the desired research questions. While the literature review may uncover a wide range of concepts or constructs potentially related to the phenomenon of interest, a theory will help identify which of these constructs is logically relevant to the target phenomenon and how. Forgoing theories may result in measuring a wide range of less relevant, marginally relevant, or irrelevant constructs, while also minimising the chances of obtaining results that are meaningful and not by pure chance. In functionalist research, theories can be used as the logical basis for postulating hypotheses for empirical testing. Obviously, not all theories are well-suited for studying all social phenomena. Theories must be carefully selected based on their fit with the target problem and the extent to which their assumptions are consistent with that of the target problem. We will examine theories and the process of theorising in detail in the next chapter.

The next phase in the research process is research design . This process is concerned with creating a blueprint of the actions to take in order to satisfactorily answer the research questions identified in the exploration phase. This includes selecting a research method, operationalising constructs of interest, and devising an appropriate sampling strategy.

Operationalisation is the process of designing precise measures for abstract theoretical constructs. This is a major problem in social science research, given that many of the constructs, such as prejudice, alienation, and liberalism are hard to define, let alone measure accurately. Operationalisation starts with specifying an ‘operational definition’ (or ‘conceptualization’) of the constructs of interest. Next, the researcher can search the literature to see if there are existing pre-validated measures matching their operational definition that can be used directly or modified to measure their constructs of interest. If such measures are not available or if existing measures are poor or reflect a different conceptualisation than that intended by the researcher, new instruments may have to be designed for measuring those constructs. This means specifying exactly how exactly the desired construct will be measured (e.g., how many items, what items, and so forth). This can easily be a long and laborious process, with multiple rounds of pre-tests and modifications before the newly designed instrument can be accepted as ‘scientifically valid’. We will discuss operationalisation of constructs in a future chapter on measurement.

Simultaneously with operationalisation, the researcher must also decide what research method they wish to employ for collecting data to address their research questions of interest. Such methods may include quantitative methods such as experiments or survey research or qualitative methods such as case research or action research, or possibly a combination of both. If an experiment is desired, then what is the experimental design? If this is a survey, do you plan a mail survey, telephone survey, web survey, or a combination? For complex, uncertain, and multifaceted social phenomena, multi-method approaches may be more suitable, which may help leverage the unique strengths of each research method and generate insights that may not be obtained using a single method.

Researchers must also carefully choose the target population from which they wish to collect data, and a sampling strategy to select a sample from that population. For instance, should they survey individuals or firms or workgroups within firms? What types of individuals or firms do they wish to target? Sampling strategy is closely related to the unit of analysis in a research problem. While selecting a sample, reasonable care should be taken to avoid a biased sample (e.g., sample based on convenience) that may generate biased observations. Sampling is covered in depth in a later chapter.

At this stage, it is often a good idea to write a research proposal detailing all of the decisions made in the preceding stages of the research process and the rationale behind each decision. This multi-part proposal should address what research questions you wish to study and why, the prior state of knowledge in this area, theories you wish to employ along with hypotheses to be tested, how you intend to measure constructs, what research method is to be employed and why, and desired sampling strategy. Funding agencies typically require such a proposal in order to select the best proposals for funding. Even if funding is not sought for a research project, a proposal may serve as a useful vehicle for seeking feedback from other researchers and identifying potential problems with the research project (e.g., whether some important constructs were missing from the study) before starting data collection. This initial feedback is invaluable because it is often too late to correct critical problems after data is collected in a research study.

Having decided who to study (subjects), what to measure (concepts), and how to collect data (research method), the researcher is now ready to proceed to the research execution phase. This includes pilot testing the measurement instruments, data collection, and data analysis.

Pilot testing is an often overlooked but extremely important part of the research process. It helps detect potential problems in your research design and/or instrumentation (e.g., whether the questions asked are intelligible to the targeted sample), and to ensure that the measurement instruments used in the study are reliable and valid measures of the constructs of interest. The pilot sample is usually a small subset of the target population. After successful pilot testing, the researcher may then proceed with data collection using the sampled population. The data collected may be quantitative or qualitative, depending on the research method employed.

Following data collection, the data is analysed and interpreted for the purpose of drawing conclusions regarding the research questions of interest. Depending on the type of data collected (quantitative or qualitative), data analysis may be quantitative (e.g., employ statistical techniques such as regression or structural equation modelling) or qualitative (e.g., coding or content analysis).

The final phase of research involves preparing the final research report documenting the entire research process and its findings in the form of a research paper, dissertation, or monograph. This report should outline in detail all the choices made during the research process (e.g., theory used, constructs selected, measures used, research methods, sampling, etc.) and why, as well as the outcomes of each phase of the research process. The research process must be described in sufficient detail so as to allow other researchers to replicate your study, test the findings, or assess whether the inferences derived are scientifically acceptable. Of course, having a ready research proposal will greatly simplify and quicken the process of writing the finished report. Note that research is of no value unless the research process and outcomes are documented for future generations—such documentation is essential for the incremental progress of science.

Common mistakes in research

The research process is fraught with problems and pitfalls, and novice researchers often find, after investing substantial amounts of time and effort into a research project, that their research questions were not sufficiently answered, or that the findings were not interesting enough, or that the research was not of ‘acceptable’ scientific quality. Such problems typically result in research papers being rejected by journals. Some of the more frequent mistakes are described below.

Insufficiently motivated research questions. Often times, we choose our ‘pet’ problems that are interesting to us but not to the scientific community at large, i.e., it does not generate new knowledge or insight about the phenomenon being investigated. Because the research process involves a significant investment of time and effort on the researcher’s part, the researcher must be certain—and be able to convince others—that the research questions they seek to answer deal with real—and not hypothetical—problems that affect a substantial portion of a population and have not been adequately addressed in prior research.

Pursuing research fads. Another common mistake is pursuing ‘popular’ topics with limited shelf life. A typical example is studying technologies or practices that are popular today. Because research takes several years to complete and publish, it is possible that popular interest in these fads may die down by the time the research is completed and submitted for publication. A better strategy may be to study ‘timeless’ topics that have always persisted through the years.

Unresearchable problems. Some research problems may not be answered adequately based on observed evidence alone, or using currently accepted methods and procedures. Such problems are best avoided. However, some unresearchable, ambiguously defined problems may be modified or fine tuned into well-defined and useful researchable problems.

Favoured research methods. Many researchers have a tendency to recast a research problem so that it is amenable to their favourite research method (e.g., survey research). This is an unfortunate trend. Research methods should be chosen to best fit a research problem, and not the other way around.

Blind data mining. Some researchers have the tendency to collect data first (using instruments that are already available), and then figure out what to do with it. Note that data collection is only one step in a long and elaborate process of planning, designing, and executing research. In fact, a series of other activities are needed in a research process prior to data collection. If researchers jump into data collection without such elaborate planning, the data collected will likely be irrelevant, imperfect, or useless, and their data collection efforts may be entirely wasted. An abundance of data cannot make up for deficits in research planning and design, and particularly, for the lack of interesting research questions.

• Kuhn, T. (1962). The structure of scientific revolutions . Chicago: University of Chicago Press. ↵
• Burrell, G. & Morgan, G. (1979). Sociological paradigms and organisational analysis: elements of the sociology of corporate life . London: Heinemann Educational. ↵

Social Science Research: Principles, Methods and Practices (Revised edition) Copyright © 2019 by Anol Bhattacherjee is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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The Research Process

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A correctly established and thoroughly followed research process significantly improves the quality of the research by assuring that no steps are missing and the research is complete and credible. Though details of the research process may depend on the type of research and other related circumstances, there is a typical research process framework that can be used as a framework for almost all research projects. The typical research process consists of three distinct phases:

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Shiskin, Julius (1 December 1974). “The Changing Business Cycle”. The New York Times

7 http://www.nber.org/cycles/recessions.html

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Aityan, S.K. (2022). The Research Process. In: Business Research Methodology. Classroom Companion: Business. Springer, Cham. https://doi.org/10.1007/978-3-030-76857-7_3

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