problem solving e soft skills

What Are Problem-Solving Skills? Definition and Examples

• Share on Twitter Share on Twitter
• Share on Facebook Share on Facebook
• Share on LinkedIn Share on LinkedIn

Forage puts students first. Our blog articles are written independently by our editorial team. They have not been paid for or sponsored by our partners. See our full  editorial guidelines .

Why do employers hire employees? To help them solve problems. Whether you’re a financial analyst deciding where to invest your firm’s money, or a marketer trying to figure out which channel to direct your efforts, companies hire people to help them find solutions. Problem-solving is an essential and marketable soft skill in the workplace. 

So, how can you improve your problem-solving and show employers you have this valuable skill? In this guide, we’ll cover:

Problem-Solving Skills Definition

Why are problem-solving skills important, problem-solving skills examples, how to include problem-solving skills in a job application, how to improve problem-solving skills, problem-solving: the bottom line.

Problem-solving skills are the ability to identify problems, brainstorm and analyze answers, and implement the best solutions. An employee with good problem-solving skills is both a self-starter and a collaborative teammate; they are proactive in understanding the root of a problem and work with others to consider a wide range of solutions before deciding how to move forward. 

Examples of using problem-solving skills in the workplace include:

• Researching patterns to understand why revenue decreased last quarter
• Experimenting with a new marketing channel to increase website sign-ups
• Brainstorming content types to share with potential customers
• Testing calls to action to see which ones drive the most product sales
• Implementing a new workflow to automate a team process and increase productivity

Problem-solving skills are the most sought-after soft skill of 2022. In fact, 86% of employers look for problem-solving skills on student resumes, according to the National Association of Colleges and Employers Job Outlook 2022 survey . 

It’s unsurprising why employers are looking for this skill: companies will always need people to help them find solutions to their problems. Someone proactive and successful at problem-solving is valuable to any team.

“Employers are looking for employees who can make decisions independently, especially with the prevalence of remote/hybrid work and the need to communicate asynchronously,” Eric Mochnacz, senior HR consultant at Red Clover, says. “Employers want to see individuals who can make well-informed decisions that mitigate risk, and they can do so without suffering from analysis paralysis.”

Showcase new skills

Build the confidence and practical skills that employers are looking for with Forage’s free job simulations.

Problem-solving includes three main parts: identifying the problem, analyzing possible solutions, and deciding on the best course of action.

>>MORE: Discover the right career for you based on your skills with a career aptitude test .

Research is the first step of problem-solving because it helps you understand the context of a problem. Researching a problem enables you to learn why the problem is happening. For example, is revenue down because of a new sales tactic? Or because of seasonality? Is there a problem with who the sales team is reaching out to? 

Research broadens your scope to all possible reasons why the problem could be happening. Then once you figure it out, it helps you narrow your scope to start solving it. 

Analysis is the next step of problem-solving. Now that you’ve identified the problem, analytical skills help you look at what potential solutions there might be.

“The goal of analysis isn’t to solve a problem, actually — it’s to better understand it because that’s where the real solution will be found,” Gretchen Skalka, owner of Career Insights Consulting, says. “Looking at a problem through the lens of impartiality is the only way to get a true understanding of it from all angles.”

Decision-Making

Once you’ve figured out where the problem is coming from and what solutions are, it’s time to decide on the best way to go forth. Decision-making skills help you determine what resources are available, what a feasible action plan entails, and what solution is likely to lead to success.

On a Resume

Employers looking for problem-solving skills might include the word “problem-solving” or other synonyms like “ critical thinking ” or “analytical skills” in the job description.

“I would add ‘buzzwords’ you can find from the job descriptions or LinkedIn endorsements section to filter into your resume to comply with the ATS,” Matthew Warzel, CPRW resume writer, advises. Warzel recommends including these skills on your resume but warns to “leave the soft skills as adjectives in the summary section. That is the only place soft skills should be mentioned.”

On the other hand, you can list hard skills separately in a skills section on your resume .

Forage Resume Writing Masterclass

Learn how to showcase your skills and craft an award-winning resume with this free masterclass from Forage.

Avg. Time: 5 to 6 hours

Skills you’ll build: Resume writing, professional brand, professional summary, narrative, transferable skills, industry keywords, illustrating your impact, standing out

In a Cover Letter or an Interview

Explaining your problem-solving skills in an interview can seem daunting. You’re required to expand on your process — how you identified a problem, analyzed potential solutions, and made a choice. As long as you can explain your approach, it’s okay if that solution didn’t come from a professional work experience.

“Young professionals shortchange themselves by thinking only paid-for solutions matter to employers,” Skalka says. “People at the genesis of their careers don’t have a wealth of professional experience to pull from, but they do have relevant experience to share.”

Aaron Case, career counselor and CPRW at Resume Genius, agrees and encourages early professionals to share this skill. “If you don’t have any relevant work experience yet, you can still highlight your problem-solving skills in your cover letter,” he says. “Just showcase examples of problems you solved while completing your degree, working at internships, or volunteering. You can even pull examples from completely unrelated part-time jobs, as long as you make it clear how your problem-solving ability transfers to your new line of work.”

Learn How to Identify Problems

Problem-solving doesn’t just require finding solutions to problems that are already there. It’s also about being proactive when something isn’t working as you hoped it would. Practice questioning and getting curious about processes and activities in your everyday life. What could you improve? What would you do if you had more resources for this process? If you had fewer? Challenge yourself to challenge the world around you.

Think Digitally

“Employers in the modern workplace value digital problem-solving skills, like being able to find a technology solution to a traditional issue,” Case says. “For example, when I first started working as a marketing writer, my department didn’t have the budget to hire a professional voice actor for marketing video voiceovers. But I found a perfect solution to the problem with an AI voiceover service that cost a fraction of the price of an actor.”

Being comfortable with new technology — even ones you haven’t used before — is a valuable skill in an increasingly hybrid and remote world. Don’t be afraid to research new and innovative technologies to help automate processes or find a more efficient technological solution.

Collaborate

Problem-solving isn’t done in a silo, and it shouldn’t be. Use your collaboration skills to gather multiple perspectives, help eliminate bias, and listen to alternative solutions. Ask others where they think the problem is coming from and what solutions would help them with your workflow. From there, try to compromise on a solution that can benefit everyone.

If we’ve learned anything from the past few years, it’s that the world of work is constantly changing — which means it’s crucial to know how to adapt . Be comfortable narrowing down a solution, then changing your direction when a colleague provides a new piece of information. Challenge yourself to get out of your comfort zone, whether with your personal routine or trying a new system at work.

Put Yourself in the Middle of Tough Moments

Just like adapting requires you to challenge your routine and tradition, good problem-solving requires you to put yourself in challenging situations — especially ones where you don’t have relevant experience or expertise to find a solution. Because you won’t know how to tackle the problem, you’ll learn new problem-solving skills and how to navigate new challenges. Ask your manager or a peer if you can help them work on a complicated problem, and be proactive about asking them questions along the way.

Career Aptitude Test

What careers are right for you based on your skills? Take this quiz to find out. It’s completely free — you’ll just need to sign up to get your results!

Step 1 of 3

Companies always need people to help them find solutions — especially proactive employees who have practical analytical skills and can collaborate to decide the best way to move forward. Whether or not you have experience solving problems in a professional workplace, illustrate your problem-solving skills by describing your research, analysis, and decision-making process — and make it clear that you’re the solution to the employer’s current problems. 

Image Credit: Christina Morillo / Pexels 

Related Posts

6 negotiation skills to level up your work life, how to build conflict resolution skills: case studies and examples, what is github uses and getting started, upskill with forage.

Build career skills recruiters are looking for.

• Hard skills
• Soft skills
• Life skills
• People skills
• Social skills
• Privacy Policy
• Terms and Conditions

Problem-Solving Mastery: Your Roadmap to Effective Solutions

• Job Skills , Life skills , Soft skills

In today’s rapidly evolving world, problem-solving skills have become more critical. The ability to identify, analyze, and find effective solutions to complex challenges is highly valued across various domains, including education, business, and personal life. Problem-solving skills empower individuals to overcome obstacles, make informed decisions, and confidently navigate uncertain situations. They are key personal and professional success drivers, enabling individuals to adapt to change, innovate, and seize opportunities.

This article will delve into the essential steps for mastering problem-solving skills. We will explore the characteristics of effective problem solvers and highlight the step-by-step process they follow to tackle problems. From defining the problem and gathering information to evaluating solutions and implementing the chosen course of action, we will cover each stage in detail, providing valuable insights and practical strategies. Additionally, we will discuss various techniques and tools that can enhance problem-solving abilities and address common challenges individuals encounter. Whether you are a student, professional, or simply looking to enhance your problem-solving skills, this article will serve as a comprehensive guide to equip you with the necessary knowledge and techniques to become a proficient problem solver.

Understanding Problem Solving

A. definition of problem-solving.

Problem-solving is a fundamental skill applicable across diverse academic, professional, and personal contexts. It plays a crucial role in business, science, engineering, and everyday life, enabling individuals to overcome obstacles, achieve goals, and improve outcomes.

Here are some definitions with sources-

“Problem-solving is the cognitive process of identifying, analyzing, and resolving obstacles or difficulties encountered to achieve a desired goal or outcome.”

  Source: – Simon, H. A. (1972). Theories of Bounded Rationality. Decision and Organization, 1(1), 161-176.

  “Problem-solving refers to the systematic approach of finding solutions to challenges by utilizing logical thinking, analytical skills, and creativity.”

Source: – D’Zurilla, T. J., & Nezu, A. M. (2007). Problem-Solving Therapy: A Positive Approach to Clinical Intervention. Springer Publishing Company.

  “Problem-solving is the cognitive process of identifying, analyzing, and overcoming obstacles through the application of problem-solving strategies, critical thinking , and decision-making skills.”

Source: – Fogler, H. S., LeBlanc, S. E., & Rizzo, E. (2020). Strategies for Creative Problem Solving. Pearson.

“Problem-solving involves the ability to define problems, generate potential solutions, evaluate alternatives, and implement the best course of action, resulting in effective decision making and successful resolution of challenges.”

Source: –  Bransford, J. D., Brown, A. L., & Cocking, R. R. (2000). How People Learn: Brain, Mind, Experience, and School : Expanded Edition. National Academies Press.

B. The role of problem-solving in personal and professional life

The Role of Problem-Solving in Personal and Professional Life:

1. Personal Life:

   a. Decision Making: Problem-solving is crucial in making informed decisions about personal matters, such as career choices, relationships, and financial planning.

   b. Resolving Conflicts: Effective problem-solving skills help resolve conflicts and disputes, fostering healthier relationships and communication.

   c. Adaptability: Problem-solving enables individuals to navigate life’s challenges and adapt to changing circumstances, enhancing personal growth and resilience.

   d. Goal Achievement: By identifying obstacles and finding solutions, problem-solving helps individuals overcome barriers and progress towards achieving personal goals.

2. Professional Life:

   a. Innovation and Creativity: Problem-solving is at the core of innovation, enabling individuals to identify opportunities, develop new ideas, and implement creative solutions.

   b. Decision Making: Effective problem-solving skills aid in making sound business decisions, analyzing data, and evaluating options to achieve desired outcomes.

   c. Troubleshooting and Crisis Management : Problem-solving is crucial in addressing workplace issues, identifying root causes, and implementing solutions to operational challenges and crises.

   d. Collaboration and Teamwork: Problem-solving skills facilitate effective collaboration and teamwork, as individuals work together to analyze problems, generate ideas, and implement solutions.

   e. Continuous Improvement: By identifying inefficiencies and finding better solutions, problem-solving drives continuous improvement in processes, products, and services.

   f. Leadership: Strong problem-solving abilities are essential for effective leadership, as leaders navigate complex situations, inspire teams, and drive organizational success.

Overall, problem-solving is vital in personal and professional life, empowering individuals to overcome obstacles, make informed decisions, foster innovation, and achieve desired outcomes. It promotes adaptability, resilience, and growth, enhancing overall success and satisfaction in various aspects of life.

Characteristics of Effective Problem Solvers

Here are some Characteristics of Effective Problem Solvers:

1. Critical Thinking: Effective problem solvers possess strong critical thinking skills. They can analyze situations objectively, evaluate information, identify patterns, and make logical connections to understand the underlying causes of problems.

2. Analytical Skills: Effective problem solvers can break down complex problems into smaller, more manageable components. They can examine each component individually, identify relevant factors, and assess their interrelationships to understand the problem comprehensively.

3. Creativity and Innovative Thinking: Effective problem solvers think outside the box and are open to unconventional ideas and solutions. They approach problems creatively, seeking new perspectives, alternative approaches, and innovative solutions.

4. Persistence and Resilience: Effective problem solvers persevere when facing obstacles and setbacks. They are resilient and maintain a positive attitude, viewing challenges as opportunities for growth and learning rather than insurmountable barriers.

5. Adaptability and Flexibility: Effective problem solvers are adaptable and flexible in their thinking and approach. They are open to adjusting their strategies, considering different viewpoints, and embracing change as they navigate complex problem-solving situations.

6. Systems Thinking: Effective problem solvers consider the larger context and understand the interconnectedness of various factors. They can see how different elements within a system influence each other and recognize the ripple effects of their decisions and actions.

7. Collaboration and Communication: Effective problem solvers are skilled in collaboration and communication. They actively listen to others, seek input and feedback, and can articulate their thoughts and ideas clearly. They can work well in teams, leveraging diverse perspectives and expertise to find optimal solutions.

8. Decision Making: Effective problem solvers are proficient in decision-making . They gather relevant information, weigh different options, assess risks and benefits, and make informed choices based on a logical and rational evaluation process.

9. Continuous Learning: Effective problem solvers have a growth mindset and a thirst for knowledge. They actively seek opportunities to learn new skills, expand their knowledge base, and stay updated on industry trends and advancements.

10. Emotional Intelligence: Effective problem solvers possess emotional intelligence, allowing them to understand and manage their emotions and empathize with others. They can navigate interpersonal dynamics, handle conflicts constructively, and foster positive relationships while solving problems.

These characteristics collectively contribute to the effectiveness of problem solvers, enabling them to approach challenges with a systematic, innovative, and resilient mindset, ultimately leading to successful problem resolution and achieving desired outcomes.

The Problem-Solving Process

Here is The Problem-Solving Process Step by Step:

Step 1: Defining the Problem:

1. Identifying the root cause: To effectively solve a problem, it’s important to identify the underlying cause or causes. This involves digging deeper to understand the factors or circumstances that led to the problem’s occurrence.

2. Clarifying the desired outcome: Clearly defining the desired outcome provides a clear direction for problem-solving. It helps in setting goals and measuring the success of the solution.

Step 2: Gathering information and analyzing the situation:

1. Collecting relevant data and facts: Gathering relevant data and facts about the problem is crucial for making informed decisions. This involves collecting information from reliable sources, conducting surveys, interviews, or analyzing existing data.

2. Conducting research and seeking different perspectives: Researching the problem and seeking different perspectives allows for a comprehensive understanding of the situation. This may involve studying case studies, consulting experts, or getting insights from people who have faced similar challenges.

Step 3: Generating potential solutions:

1. Brainstorming techniques: Brainstorming involves generating many ideas without judgment. It encourages creativity and open-mindedness, allowing for the exploration of various solutions.

2. Considering multiple options: Considering multiple options helps in expanding the range of possibilities. It involves evaluating different approaches, strategies, or alternatives to find the most effective solution.

Step 4: Evaluating and selecting the best solution:

1. Assessing pros and cons: Evaluating the potential solutions involves assessing their advantages and disadvantages. This helps in understanding the potential benefits and drawbacks of each option.

2. Using decision-making tools and techniques: Decision-making tools and techniques, such as decision matrices, cost-benefit analysis, or SWOT analysis, can provide a structured approach to evaluating and comparing different solutions. They help in making an informed decision.

Step 5: Implementing the chosen solution:

1. Developing an action plan: A detailed action plan outlines the steps and tasks needed to implement the chosen solution. It includes setting deadlines, assigning responsibilities, and allocating necessary resources.

2. Overcoming potential obstacles: Anticipating potential obstacles and challenges helps develop contingency plans. By identifying potential barriers in advance, proactive measures can be taken to overcome them and ensure a smoother implementation process.

Step 6: Monitoring and evaluating the outcomes:

1. Assessing the solution’s effectiveness: Regularly monitoring and evaluating the outcomes of the implemented solution is crucial. This involves measuring the results against the desired outcome and assessing whether the solution effectively addresses the problem.

2. Making adjustments if necessary: If the desired outcomes are not achieved or new issues arise, it may be necessary to adjust the solution or implementation plan. This ensures continuous improvement and adaptability throughout the problem-solving process.

By following this step-by-step process, individuals and teams can approach problem-solving systematically and comprehensively, increasing the chances of finding effective solutions and achieving desired outcomes.

Techniques and Strategies for Effective Problem Solving

Here are some Techniques and Strategies for Effective Problem Solving:

A. SWOT analysis (Strengths, Weaknesses, Opportunities, Threats):

SWOT analysis is a widely used technique for understanding a situation or organization’s internal strengths and weaknesses and the external opportunities and threats it faces. It involves identifying and analyzing these four factors to gain insights into the current state and potential future scenarios. One can effectively capitalize on opportunities and mitigate threats by understanding strengths and weaknesses.

B. Root cause analysis:

Root cause analysis is a technique used to identify the underlying cause or causes of a problem. It involves digging deeper into the problem to determine the fundamental reasons for its occurrence. By identifying and addressing the root cause, rather than just treating symptoms, one can prevent the problem from recurring and find long-term solutions.

C. Pareto analysis:

Pareto analysis, also known as the 80/20 rule, is a technique that helps prioritize tasks or issues based on their significance. It involves identifying the vital few (20%) contributing to the majority (80%) of the problem. One can achieve the greatest impact with limited resources by focusing efforts on addressing the most significant factors.

D. Six Thinking Hats technique:

The Six Thinking Hats technique, developed by Edward de Bono, is a method for approaching problem-solving from different perspectives. Each “hat” represents a different thinking mode or mindset, such as logical, creative, critical, etc. By consciously adopting these different perspectives, individuals or teams can explore different angles, consider various factors, and enhance problem-solving.

E. Design thinking approach:

The design thinking approach is a human-centered problem-solving methodology. It emphasizes empathy, collaboration, and experimentation to understand the user’s needs, ideate innovative solutions, and iterate through prototypes. It involves several stages, including empathizing with users, defining the problem, ideating potential solutions, prototyping, and testing. This approach encourages a creative and iterative problem-solving process that delivers solutions meeting user needs.

By utilizing these techniques and strategies for effective problem-solving, individuals and teams can enhance their problem-solving capabilities, think more critically and creatively, and arrive at comprehensive and innovative solutions to address various challenges.

Overcoming Common Challenges in Problem-Solving 

Now we discuss how to overcome Common Challenges in Problem-Solving:

A. Emotional barriers and biases:

1. Self-awareness: Recognize and acknowledge your emotions and biases that may hinder the problem-solving process.

2. Objective perspective: Strive to approach problems with an open mind and consider alternative viewpoints.

3. Seek feedback: Involve others in problem-solving to gain diverse perspectives and challenge your biases.

B. Fear of failure and risk aversion:

1. Embrace a growth mindset: View failures as learning opportunities and be open to taking calculated risks.

2. Break problems into smaller steps: Breaking down complex problems into smaller, manageable tasks can help reduce the Fear of failure.

3. Experiment and iterate: Implement solutions in iterative stages, allowing for adjustments and learning from setbacks.

C. Lack of communication and collaboration:

1. Active listening: Listen attentively to others’ perspectives, fostering effective communication and understanding.

2. Encourage participation: Create a supportive environment where everyone feels comfortable contributing ideas and insights.

3. Foster teamwork: Promote collaboration and establish clear roles and responsibilities within problem-solving teams.

D. Ineffective time management:

1. Prioritize tasks: Identify the most critical aspects of the problem and allocate time accordingly.

2. Set deadlines and milestones: Establish specific deadlines for each step of the problem-solving process to stay on track.

3. Avoid distractions: Minimize interruptions and focus on the task by creating a conducive work environment.

By addressing these common problem-solving challenges, individuals and teams can enhance their problem-solving effectiveness and achieve better outcomes. Overcoming emotional barriers and biases, embracing risk-taking, fostering effective communication and collaboration, and managing time efficiently are key factors in successful problem-solving endeavors. By developing strategies to tackle these challenges, individuals can unlock their problem-solving potential and approach challenges with confidence and resilience.

Developing Problem-Solving Skills 

Is it possible to develop problem-solving skills? Yes, it is possible. But How? 

A. Continuous learning and skill development:

1. Stay curious: Cultivate a continuous learning mindset by seeking new knowledge, exploring different perspectives, and staying updated on industry trends.

2. Acquire relevant knowledge: Develop a solid foundation in the areas relevant to problem-solving, such as critical thinking, analytical skills, creativity, and decision-making.

3. Pursue professional development: Attend workshops, training programs, and online courses on problem-solving techniques and strategies.

B. Seeking feedback and reflection:

1. Welcome constructive criticism: Seek feedback from peers, mentors, or supervisors to gain insights into areas for improvement in your problem-solving approach.

2. Reflect on past experiences: Evaluate your problem-solving efforts, identify strengths and weaknesses, and learn from your successes and failures.

3. Develop self-awareness: Understand your thinking patterns, biases, and emotional reactions to improve your problem-solving skills.

C. Practicing problem-solving exercises and scenarios:

1. Solve puzzles and brain teasers: Engage in activities that challenge your problem-solving abilities, such as puzzles, riddles, or logic games.

2. Simulate problem-solving scenarios: Create hypothetical problem-solving situations and brainstorm potential solutions to enhance your critical thinking and decision-making skills.

3. Participate in group problem-solving activities: Collaborate with others in problem-solving exercises or workshops to foster teamwork and develop effective communication skills.

D. Engaging in real-life problem-solving experiences:

1. Embrace challenges: Seek opportunities to tackle real-world problems, whether at work, in personal projects, or community initiatives.

2. Apply problem-solving techniques: Utilize the problem-solving process and relevant strategies to address issues encountered in various aspects of life.

3. Learn from experiences: Reflect on your problem-solving approach in real-life situations, identify areas of improvement, and adjust your strategies accordingly.

Developing problem-solving skills is an ongoing process that requires continuous learning, practice, and application in both simulated and real-life scenarios. By investing time and effort in skill development, seeking feedback, reflecting on experiences, and engaging in problem-solving activities, individuals can strengthen their problem-solving abilities and effectively address complex challenges.

Applying Problem-Solving Skills in Different Areas

Now we will discuss Applying Problem-Solving Skills in Different Areas:

A. Problem-solving in the workplace:

Problem-solving skills are highly valuable in the workplace as they enable individuals to address challenges, make informed decisions, and contribute to organizational success. In a professional setting, problem-solving involves identifying and analyzing issues, generating effective solutions, and implementing them to achieve desired outcomes. It often requires collaboration, critical thinking, and creative problem-solving techniques. Effective problem-solving in the workplace can lead to increased productivity, improved teamwork, and innovation.

B. Problem-solving in personal relationships:

Problem-solving skills play a crucial role in maintaining healthy and constructive personal relationships. Conflicts and challenges are inevitable with family members, friends, or romantic partners. Applying problem-solving skills in personal relationships involves active listening, empathy, and open communication. It requires identifying and understanding the issues, finding common ground, and working towards mutually beneficial solutions. Problem-solving in personal relationships helps build trust, strengthen connections, and promote harmony.

C. Problem-solving in entrepreneurship:

Problem-solving is an essential skill for entrepreneurs, as it drives innovation and the ability to identify and seize opportunities. Entrepreneurs face various challenges, such as market competition, resource constraints, and changing customer needs. Applying problem-solving skills in entrepreneurship involves identifying market gaps, analyzing customer pain points, and developing innovative solutions. Entrepreneurs must be adaptable, resilient, and creative in finding solutions that address real-world problems and create customer value.

D. Problem-solving in everyday life:

Problem-solving skills are not limited to specific areas but are applicable in everyday life. From simple tasks to complex decisions, problem-solving helps navigate challenges efficiently. Everyday problem-solving involves assessing situations, setting goals, considering available resources, and making informed choices. It can range from troubleshooting technology issues to managing personal finances, resolving conflicts, or finding solutions to logistical problems. Developing problem-solving skills in everyday life leads to increased self-confidence, improved decision-making abilities, and overall personal effectiveness.

In all these areas, applying problem-solving skills enables individuals to approach challenges with a structured and analytical mindset, find practical solutions, and overcome obstacles effectively. It empowers individuals to think critically, adapt to changing circumstances, and positively contribute to various aspects of their lives.

Case Studies of Successful Problem Solving

Here are some Case Studies of Successful Problem Solving:

A. Real-life examples of problem-solving success stories:

1. NASA’s Apollo 13 Mission: The Apollo 13 mission faced a critical problem when an oxygen tank exploded, jeopardizing the lives of the astronauts. Through collaborative problem-solving, the NASA team on the ground and the astronauts in space worked together to develop innovative solutions, such as building a makeshift CO2 filter, conserving power, and navigating a safe return to Earth.

2. Apple’s iPhone Development: Apple faced the challenge of creating a revolutionary smartphone that combined multiple functions in a user-friendly design. Through rigorous problem-solving, Apple’s team developed groundbreaking solutions, such as the touch screen interface, intuitive user experience, and integration of various technologies, leading to the successful launch of the iPhone.

3. Toyota’s Lean Manufacturing System: Toyota encountered production inefficiencies and quality issues. By implementing problem-solving techniques, such as the Toyota Production System, the company focused on waste reduction, continuous improvement, and empowering employees to identify and solve problems. This increased productivity, improved quality, and a competitive advantage in the automotive industry.

B. Analysis of the problem-solving strategies employed:

1. Collaborative Problem-Solving: Successful problem-solving often involves collaboration among individuals or teams. Organizations can tackle complex challenges more effectively by leveraging diverse perspectives, knowledge, and skills.

2. Innovative Thinking: Problem-solving success stories often involve innovative thinking to address issues in novel ways. This may include exploring new technologies, challenging conventional wisdom, or adopting creative approaches that disrupt the status quo.

3. Systematic Approach: Effective problem-solving requires a systematic approach that involves defining the problem, gathering relevant information, analyzing options, and implementing solutions. This structured method provides a comprehensive understanding of the problem and helps identify the most appropriate action.

4. Continuous Improvement: Many successful problem-solving cases are committed to continuous improvement. Organizations embracing a learning and adaptability culture are better equipped to identify and solve problems efficiently, leading to long-term success.

5. Customer-Centric Solutions: Problem-solving strategies that prioritize understanding and meeting customer needs tend to yield successful outcomes. Organizations can develop solutions that deliver value and drive customer satisfaction by placing the customer at the center of problem-solving efforts.

Analyzing the problem-solving strategies employed in these case studies provides valuable insights into the approaches, techniques, and mindsets that contribute to successful problem resolution. It highlights the importance of collaboration, innovation, systematic thinking, continuous improvement, and customer focus in achieving positive outcomes.

Conclusion:

In conclusion, problem-solving skills are vital in various aspects of life, including personal, professional, and entrepreneurial endeavors. Through this article, we have explored the importance of problem-solving, its Definition, its role in different areas, characteristics of effective problem solvers, the problem-solving process, and techniques for effective problem-solving. We have also examined case studies of successful problem-solving and analyzed the strategies employed.

Recap of key points:

1. Problem-solving skills are crucial for personal, professional, and entrepreneurial success.

2. Effective problem solvers possess critical thinking, creativity, adaptability, and perseverance.

3. The problem-solving process involves defining the problem, gathering information, generating solutions, evaluating options, implementing the chosen solution, and monitoring outcomes.

4. Techniques like SWOT analysis, root cause analysis, Pareto analysis, Six Thinking Hats, and design thinking provide valuable frameworks for problem-solving.

As you have learned about the importance and various aspects of problem-solving, I encourage you to apply these skills in your own life. Problem-solving is not a mere intellectual exercise but a practical tool that can lead to personal growth, professional success, and positive societal contributions. Developing and honing your problem-solving abilities allows you to navigate challenges, make informed decisions, and find innovative solutions.

Embrace a continuous improvement mindset and a willingness to think outside the box. Seek opportunities to apply problem-solving skills in your relationships, workplace, entrepreneurial ventures, and everyday life. Remember that each challenge presents an opportunity for growth and learning. You can overcome obstacles and achieve desired outcomes by approaching problems with a structured and analytical mindset, considering multiple perspectives, and employing effective problem-solving techniques.

Incorporate problem-solving into your daily life and encourage others to do the same. By doing so, you contribute to a more proactive and solution-oriented society. Remember, problem-solving is a skill that can be developed and refined through practice and experience. So, take on challenges, embrace creativity, and be a proactive problem solver.

Start applying problem-solving skills today, and you will witness the positive impact it can have on your life and the lives of those around you.

Mastering Soft Skills for Effective Work: Your Path to Professional Excellence

Today’s economic markets are dynamic, and this means the workplace also needs to be. Fast problem solving, decision making and collaboration with colleagues and customers play an important role. To be successful, employees need to bring more than just technical expertise alone. The ability to effectively navigate complex interactions, communicate with clarity, and collaborate effectively with others is essential. These abilities, often referred to as soft skills are critical to boost collaboration and to develop workplaces that enable people to work effectively and with ease.

In this comprehensive guide, we will examine ten essential soft skills that can transform your professional journey more closely. Whether you’re an HR professional looking to enhance your company’s capabilities or an individual eager to boost your career, this article offers insights and actionable steps to work on your soft skills. 

What Are Soft Skills?

For every job you need a specific set of skills to fulfill your role and deliver value to customers. While these skills could be industry related and not applicable in other work contexts, there are some skills that are independently useful in every workplace. These so-called soft skills are a collection of interpersonal, social, and communication abilities, moral qualities, attitudes and mindsets as well as social and emotional traits. 

Soft Skills vs Hard Skills

Hard skills are also known as professional competence or technical competence. They are the abilities of employees to independently and responsibly master tasks and issues in accordance with job descriptions. This is an expertise with corresponding contextual knowledge. It ranges from proficiency with specific software to understanding of emergency medical procedures. Through your education, training, certifications, and work experience, you can acquire relevant hard skills. 

Besides hard skills, all jobs also require a combination of soft skills. Soft skills describe a set of social and interpersonal abilities, personal qualities and work-related attitudes that may be useful or necessary for shaping social interaction. Just a few examples include communication, patience, teamwork, and resilience. Soft skills can be acquired through life and work experiences or they might be personality traits. 

Examples of Soft Skills

Soft skills describe a wide range of abilities and qualities. Some of the most important and common ones are listed below.

• Collaboration is the ability to use various abilities to work together toward shared objectives. It encourages teamwork, creativity and a sense of belonging.
• Problem solving is the ability to analyze challenges, devise effective solutions, and implement them decisively. It enhances your ability to overcome obstacles and drive continuous improvement.
• Emotional intelligence is the ability to understand, manage and navigate one’s own and other people’s emotions. It results in more solidified bonds, efficient communication and improved conflict resolution.

Why are soft skills so important?

Soft skills are general characteristics that help people thrive in the workplace, no matter their seniority level, role or industry. These skills are the difference between being technically able to do the job, and being able to do it well. This is why many job ads state requirements like “communication skills” or “a problem-solving attitude”. 

From the perspective of a recruiter, soft skills help to select qualified applicants who satisfy the organization’s standards. When choosing between two candidates with a very comparable academic and professional background, the candidate who is more flexible and collaborative, for instance, is more likely to get hired. Some companies also hire for potential, not just experience and knowledge. They look for applicants with soft skills like adaptability and willingness to learn. 

Last but not least, soft skills help analyze the cultural fit of candidates. For instance, if an organization values accountability and initiative, it is crucial that potential hires are not scared to take ownership of their jobs, are decisive, and have a good approach to  problem-solving.

Top Soft Skills Employers Look For and How to Improve Them

In the following list, you can find soft skills that are relevant to most of today’s workplaces. Read why they are important and how you can improve your respective soft skills.

Soft Skill #1: Effective Communication

Effective communication ensures mutual understanding. It entails expressing thoughts, ideas, and facts succinctly and clearly. Clear communication reduces misinterpretations, improves teamwork, and fosters wholesome connections to boost productivity, efficiency, and morale at work.

If you want to improve your communication skills, start with diving deeper into the following aspects of communication:

• Active listening : Pay close attention to what others say, ask clarifying questions, and provide thoughtful responses.
• Practice empathy : Put yourself in the shoes of your audience to tailor your communication to their needs.
• Seek Feedback regularly : Ask for feedback on your communication style and make adjustments, if needed.

Our e-learning course Giving and Receiving Feedback offers a good starting point to improve your communication skills.

Soft Skill #2: Adaptability

Adaptability is the ability to thrive in changing circumstances. Adaptable people view change as a chance for personal development. This kind of flexibility creates resilience and improves your ability to cope and even thrive in any situation.

In order to foster your adaptability, look for the following:

• Embrace Ambiguity : Get comfortable with uncertain situations and focus on solutions rather than problems.
• Continuous Learning : Pursue new knowledge and skills to stay relevant and adaptable in a shifting landscape.
• Mindfulness Practices : Develop practices like meditation to enhance your ability to remain composed amid change.

Soft Skill #3: Collaboration

Collaboration is the process of working with others to achieve shared objectives while utilizing individual skills. Innovation, creativity, and a sense of community are fostered by collaborative abilities within teams.

To gain, maintain and improve collaboration skills, start with the following:

• Build Trust : Establish trust through reliability, honesty, and consistent follow-through on commitments.
• Appreciate Diversity : Embrace diverse perspectives to enrich collaborative discussions and outcomes.
• Open-Mindedness : Accept information from others without judgment and engage in thought-provoking discussion.

Soft Skill #4: Time Management

The ability to effectively allocate time to tasks and projects in order to enhance productivity is known as time management. Timely project completion is ensured while efficiency is improved and stress is reduced.

To strengthen your time management skills, do the following:

• Prioritize Tasks : Identify high-priority tasks and allocate time according to their importance and deadlines. Also, visualization helps to identify bottlenecks.
• Set SMART Goals: Establish Specific, Measurable, Achievable, Relevant, and Time-bound goals for better focus.
• Use Productivity Tools : Leverage tools like calendars, to-do lists, and time-tracking apps to enhance organization.

Soft Skill #5: Problem Solving

Analyzing problems, coming up with reasonable answers, and swiftly putting those suggestions into action are all parts of problem solving. Strong problem-solving abilities strengthen your capacity for overcoming challenges and promoting ongoing progress.

Problem solving skills can be improved with a deeper understanding and training in the following topics:

• Root Cause Analysis : Dig deep to identify the underlying causes of problems before addressing symptoms.
• Creative Thinking : Encourage unconventional thinking and brainstorming to uncover innovative solutions.
• Experimentation : Be willing to try different approaches and learn from failures to refine your problem-solving skills.

To improve creative thinking and experimentation, Design Thinking can be helpful. Learn more on what Design Thinking is, how it works and how it can help you to build your problem solving skills in a structured way.

Soft Skill #6: Emotional Intelligence

Understanding, controlling, and navigating one’s own and other people’s emotions are all aspects of emotional intelligence . Stronger relationships, more effective communication, and better conflict resolution result from developing emotional intelligence which makes this soft skill crucial.

Follow these steps to improve your emotional intelligence:

• Self-Awareness : Reflect on your emotions and reactions to different situations to better understand yourself. This is a prerequisite to improving your self-regulation.
• Empathy : Put yourself in others’ shoes to recognize and respond to their emotions effectively.
• Self-Regulation : Practice techniques like mindfulness to manage emotions and prevent impulsive reactions.

A course on Team Dynamics can help you build these skills.

Soft Skill #7: Leadership

Leadership entails directing, motivating, and empowering people or groups to accomplish shared objectives. Strong leadership abilities foster a positive work environment, increase morale, and drive team performance.

Leadership skills cover a wide range of aspects. Start with the following steps to improve your leadership skills:

• Lead by Example : Demonstrate the behavior and work ethic you expect from your team.
• Effective Communication : Clearly articulate your vision, expectations, and provide regular feedback
• Empower Others : Delegate tasks and give team members autonomy, fostering a sense of ownership.

The e-learning course Leadership Foundations is designed to help you understand what the core elements of agile leadership are and what to focus on to help your teams and organization thrive in the current fast-changing world.

Soft Skill #8: Conflict Resolution

The process of discussing problems and coming up with amicable solutions is called conflict resolution. The ability to resolve conflicts effectively stimulates open communication, prevents escalation, and fosters a harmonious workplace.

Conflict resolution requires a deep reflection and skills closely related to communication. Start with practicing these steps:

• Stay Calm : Keep emotions in check and remain neutral to facilitate constructive discussions.
• Learn Empathy : Empathy is the capability to understand or feel what another person is experiencing from within their frame of reference. Placing oneself in another’s shoes helps to better understand different perspectives and find good solutions.
• Negotiation Skills : Develop techniques to find middle ground and create win-win solutions.

Understanding the nature of a conflict and its dimensions is a good first approach. Learn more about the possible reasons why a conflict escalates and what strategies you can use to deal with conflicts in our e-learning course Navigating Conflicts. 

Soft Skill #9: Creativity

Generating original concepts, strategies and solutions to problems is a key component of creativity. Creativity stimulates invention, motivates problem-solving and distinguishes you in a cutthroat environment.

Boost your creativity by taking into account the following aspects:

• Diverse Inputs : Expose yourself to different experiences, perspectives, and fields to broaden your creative thinking.
• Brainstorming : Engage in brainstorming sessions with colleagues to generate a range of ideas.
• Risk-Taking : Don’t fear failure and embrace experimentation in order to learn from unsuccessful attempts.

Soft Skill #10: Resilience

Resilience is the ability to overcome obstacles, hardship and setbacks. Long-term success depends on your ability to remain focused and determined in the face of challenges.

Resilience can be improved with these three steps:

• Positive Mindset : Cultivate optimism and view challenges as opportunities for growth.
• Develop Coping Strategies : Find healthy ways to manage stress, such as exercise, meditation or hobbies.
• Learn from Setbacks : Analyze failures to extract valuable lessons and adjust your approach.

How To List Soft Skills On Your Resume 

If you are an employee looking for a new job, pay attention to include your strongest soft skills in your resume. Choose soft skills that match your desired workplace, industry and company culture best. You can also consider demonstrating how you used these skills in previous workplaces by adding references or case studies to your resume.

Boost Your Soft Skills

To help you master these essential soft skills, agile42 offers a range of e-learning courses designed to empower you with practical knowledge and techniques. Elevate your career and invest in your future now.

Ninja first came into contact with agile values, principles and practices from the perspective of a team member and appreciated a valuable collaboration. She gained further experience as a program manager in a scaled agile environment and as a Scrum Master and Agile Coach in various companies, mainly in the context of digital product development. As an Agile Coach, Ninja guides teams on their journey towards valuable and sustainable collaboration. She is committed to lifelong learning and has therefore also started training as a Systemic Coach.

You might also like

agile42 enables leaders and their teams to create a resilient organization and a sustainable change process. We equip them with the tools they need daily to grow the business and foster the right organizational culture.

🌐 International

🇺🇸 North America

🇿🇦 South Africa

Country Country United States of America Aaland Islands Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua And Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Cook Islands Costa Rica Cote D'Ivoire Croatia Cuba Curacao Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard and Mc Donald Islands Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Jamaica Japan Jersey (Channel Islands) Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia, Federated States of Moldova, Republic of Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island North Korea Northern Mariana Islands Norway Oman Pakistan Palau Palestine Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Republic of Kosovo Reunion Romania Russia Rwanda Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Samoa (Independent) San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia and the South Sandwich Islands South Korea South Sudan Spain Sri Lanka St. Helena St. Pierre and Miquelon Sudan Suriname Svalbard and Jan Mayen Islands Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks & Caicos Islands Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom Uruguay USA Minor Outlying Islands Uzbekistan Vanuatu Vatican City State (Holy See) Venezuela Vietnam Virgin Islands (British) Virgin Islands (U.S.) Wallis and Futuna Islands Western Sahara Yemen Zaire Zambia Zimbabwe

First Name *

Read more information about our privacy practices. By clicking to subscribe, you agree that we may process your information in accordance with these terms. *

DEI in 2024 is a more polarized topic than in 2020 – Check out our recent survey and get the insights Download the report

• HR Toolkit |
• Definitions |

What are soft skills?

Soft skills are general traits not specific to any job, helping employees excel in any workplace. They include communication, teamwork, and adaptability, often termed as transferable or interpersonal skills. They’re essential for professional success.

An experienced recruiter and HR professional who has transferred her expertise to insightful content to support others in HR.

At a minimum, employees need role-specific knowledge and abilities to perform their job duties. But, those who usually stand out as high performers need some additional qualities, such as the ability to communicate clearly, the ability to work well with others and the ability to manage their time effectively. These abilities are examples of soft skills.

Neil Carberry , Director for Employment and Skills at CBI , talks about the balance between attitude and technical skills: “Business is clear that developing the right attitudes and attributes in people – such as resilience, respect, enthusiasm, and creativity – is just as important as academic or technical skills. In an ever more competitive jobs market it is such qualities that will give our young talent a head start and also allow existing employees to progress to higher skilled, better-paid roles”​​.

According to research conducted by Harvard University, 85% of job success comes from having well-developed soft and people skills , with only 15% attributed to technical skills. This underlines the substantial impact soft skills have on professional success​​.

In addition, Deloitte’s research indicates that jobs requiring intensive soft skills are expected to grow 2.5 times faster than other job types. By 2030, it is predicted that 63% of all jobs will be comprised of soft skills roles, showcasing the growing demand for these competencies in the labor market​​.

Get our new HRIS Buyer's Guide

Learn what an HRIS is, what features to look for, and how it can help you so you can make the right decision in getting this crucial HR software.

Download your guide now

• 15 soft skills examples that are essential traits among employees

Why are soft skills important?

How do you assess soft skills in candidates, here are 15 soft skills examples that are essential traits among employees:.

• Communication
• Problem-solving
• Time management
• Critical thinking
• Decision-making
• Organizational
• Stress management
• Adaptability
• Conflict management
• Resourcefulness
• Openness to criticism

Forbes adds to the above Emotional Intelligence and Work Ethic, which are as important as the others mentioned.

Move the right people forward faster

Easily collaborate with hiring teams to evaluate applicants, gather fair and consistent feedback, check for unconscious bias, and decide who’s the best fit, all in one system.

Start evaluating candidates

In job ads, it’s common to include requirements such as “communication skills” or “a problem-solving attitude”. That’s because soft skills help you:

• Example: An employee with good time management skills knows how to prioritize tasks to meet deadlines.
• Example: When two candidates have a similar academic and professional background, you’re more likely to hire the one who’s more collaborative and flexible.
• Example: For a junior position, it makes sense to look for candidates with a “willingness to learn” and an “adaptive personality”, as opposed to hiring an expert.
• Example: When hiring a salesperson, you want to find a candidate who’s familiar with the industry and has experience in sales, but is also resilient, knows how to negotiate and has excellent verbal communication abilities.
• Example: If you value accountability and you want to have employees who can take initiative, it’s important to look for candidates who are not afraid to take ownership of their job, who are decisive and have a problem-solving aptitude.

How to evaluate soft skills in the workplace

Identifying and assessing soft skills in candidates is no easy feat: those qualities are often intangible and can’t be measured by simply looking at what soft skills each candidate includes in their resume. Besides, candidates will try to present themselves as positively as possible during interviews, so it’s your job to dig deeper to uncover what they can really bring to the table in terms of soft skills.

1. Know what you’re looking for in potential hires beforehand and ask all candidates the same questions.

Before starting your interview process for an open role, consider what kind of soft skills are important in this role and prepare specific questions to assess those skills. This step is important for you to evaluate all candidates objectively. For example, in a sales role, good communication is key. By preparing specific questions that evaluate how candidates use their communication skills on the job, you’re more likely to find someone who can actually communicate with clients effectively, instead of hiring someone who only appears so (e.g. because they’re extroverted).

To help you out, we gathered examples of soft skills questions that test specific skills:

• Adaptability interview questions
• Analytical interview questions
• Change management interview questions
• Communication interview questions
• Critical-thinking interview questions
• Decision-making interview questions
• Leadership interview questions
• Presentation interview questions
• Problem-solving interview questions
• Team player interview questions

2. Ask behavioral questions to learn how they’ve used soft skills in previous jobs.

Past behaviors indicate how candidates behave in business settings, so they can be used as a soft skill assessment, too. For example, you can ask targeted questions to learn how candidates have resolved conflicts, how they’ve managed time-sensitive tasks or how they’ve worked in group projects.

Here are some ideas:

• How do you prioritize work when there are multiple projects going on at the same time?
• What happened when you disagreed with a colleague about how you should approach a project or deal with a problem at work?

Check our list of behavioral interview questions for more examples.

3. Use hypothetical scenarios, games and activities that test specific abilities.

Often, it’s useful to simulate job duties to test how candidates would approach regular tasks and challenges. That’s because each job, team and company is different, so you want to find a candidate who fits your unique environment. For example, a role-playing activity can help you assess whether salespeople have the negotiation skills you’re specifically looking for. Or, you can use a game-based exercise to identify candidates who solve problems creatively.

Here are some examples:

• If you had two important deadlines coming up, how would you prioritize your tasks?
• If one of your team members was underperforming, how would you give them feedback?

For more ideas on using hypothetical scenarios to evaluate candidates, take a look at our situational interview questions .

4. Pay attention to candidates’ answers and reactions during interviews

You can learn a lot about candidates’ soft skills through job-specific questions and assignments. Even if you want to primarily test candidates’ knowledge and hard skills, you can still notice strong and weak points in soft skills, too. For example, one candidate might claim to have excellent attention to detail, but if their written assignment has many typos and errors, then that’s a red flag. Likewise, when a candidate gives you clear, well-structured answers, it’s a hint they’re good communicators.

To form an objective opinion on candidates’ soft skills and abilities, make sure you take everything into consideration: from the way they interact with you during interviews to their performance on job-related tasks. This way, you’ll be more confident you select the most competent employees, but also those who fit well to your work environment.

Want more definitions? See our complete library of HR Terms .

Frequently asked questions

Get our hris buyer’s guide.

What's an HRIS? What do I need to know in order to get one? How can it help my business? If you've asked yourself these questions, our new HRIS Buyer's Guide is for you.

Let's grow together

Explore our full platform with a 15-day free trial. Post jobs, get candidates and onboard employees all in one place.

Share on Mastodon

10 Problem-Solving Soft Skills that Employers Look For

Link Copied

Share on Facebook

Share on Twitter

Share on LinkedIn

Solving Problems Like a Pro!

In today's competitive job market, technical expertise alone doesn't suffice. Employers are increasingly valuing individuals with a unique set of skills - problem-solving soft skills. This blog dives deep into problem-solving soft skills, highlighting the vital abilities that set professionals apart. From critical thinking to creativity, adaptability to emotional intelligence, we'll dissect the significance of these skills for a prosperous and fulfilling career. Let's get into it!

What are problem-solving skills?

Problem-solving skills are like your all-in-one toolkit for tackling tricky situations. They're the superpowers that let you break down complex problems, see things from different angles, and come up with smart solutions. No matter your job, these skills matter. They're the fuel for innovation, making things run smoother, building stronger teams, and keeping customers happy. Studies and stats confirm it's one of the most-wanted skills by employers. It's all about staying sharp in today's professional world.

Top problem-solving soft skills

Let's look into the top problem-solving as a soft skill ability that is like gold dust for your career. From critical thinking to creativity, we'll explore how honing these skills can open the doors to endless opportunities.

1. Critical Thinking

Think of critical thinking as your superpower for tackling everyday challenges. It's all about breaking down problems, questioning the status quo, and considering different angles. With these thinking and problem-solving soft skills in your toolkit, you can analyse complex situations like a pro, resulting in more effective solutions that truly make a difference during your learning journey and internship experiences.

2. Creativity

Creativity isn't just for artists and writers . When it comes to problem-solving as a soft skill, being creative means thinking outside the box. It's about conjuring up fresh, out-of-the-box ideas and innovative solutions. So, let your imagination run wild! Creative thinkers are known for bringing a breath of fresh air to your workplace, helping your team adapt to changes, grow, and conquer obstacles with flair.

3. Adaptability

We all know the world can throw curveballs. That's where adaptability shines. Having these problem-solving soft skills means you're the one who can pivot and thrive in the face of change and uncertainty. Whether it's a sudden shift in your project or a market twist, you're the cool cucumber who remains productive and keeps the ship sailing smoothly, ensuring a balanced and successful personal and academic lifestyle . Make sure you learn some in-demand skills which will help you in your future.

Find accommodation options with us for a productive study environment!

Register with amber today!

4. Emotional Intelligence

Emotional intelligence is like your secret weapon for understanding and handling emotions – yours and others. It's a game-changer for problem-solving as a soft skill. When tensions run high, or you're in the midst of a tricky group project, these skills help you navigate the emotional side of things, ensuring that your solutions are not just logical but also consider the feelings and concerns of everyone involved.

5. Communication

Strong communicators are the glue that holds it all together. They have the gift of translating complex ideas into simple, understandable terms. In the realm of problem-solving soft skills, they excel at articulating issues and ideas, and they're the bridge between technical and non-technical folks. With them around, problem-solving becomes a breeze.

6. Decision-Making

Think of decision-making as your compass in a sea of choices. It's one of the thinking and problem-solving soft skills that helps you sort through information and make smart choices. Whether you're weighing pros and cons, calculating risks, or simply choosing the best path forward, this skill is your trusty sidekick for streamlining the problem-solving process.

7. Resourcefulness

Resourceful individuals are the ultimate problem-solving wizards in the workplace. They're the masters of making do with what's at hand. When faced with a challenge, they can think on their feet and find innovative solutions even when resources are scarce. When you're looking to get things done creatively and efficiently, these are the go-to people who can turn constraints into opportunities, fostering a culture of creativity and resourcefulness within the team.

8. Patience

Patience is the zen master of the soft skills world. It's all about keeping your cool, even when things get tough. For those long-term issues that need some tender loving care, patient folks not only stick with it but also bring an unwavering dedication to the table. They persistently work towards sustainable solutions, showcasing their tenacity and unwavering commitment to achieving long-term success. 

9. Conflict Resolution

The peacemakers among us, skilled conflict resolvers, are your go-to for finding common ground. They're experts at facilitating discussions and negotiations, which ultimately lead to solutions that everyone can agree on. Their role goes beyond just maintaining harmony; they're the workplace's mediators, ensuring that small disagreements don't escalate into all-out wars. In the process, they create an atmosphere of cooperation and foster collaboration, making your professional environment not only more harmonious but also more productive.

10. Persistence

Think of persistence as your 'never give up' attitude, a tenacious spirit that refuses to back down in the face of adversity. It's all about facing challenges head-on, even when the going gets tough. Persistent individuals are unwavering champions who keep chipping away at problems until they find a solution that works. When it comes to tackling long-term issues or overcoming substantial hurdles, they're the ones who consistently show up, put in the hard work, and make things happen.

How to Develop Problem-Solving Skills

• Embrace challenges as opportunities to grow.
• Define the problem clearly to set the stage for solutions.
• Break down complex issues into manageable parts.
• Generate a wide range of potential solutions, no matter how unconventional.
• Evaluate each solution by considering feasibility, impact, and resources.
• Trust your judgment and select the most promising solution.
• Implement your chosen solution, adapt as necessary, and learn from the experience.
• Seek feedback from colleagues or mentors for fresh insights.

In the fast-paced, ever-evolving professional landscape, problem-solving soft skills emerge as the bedrock of success. As this journey through the realm of critical thinking, creativity, adaptability, and more draws to a close, remember that these skills aren't just career boosters; they're life enhancers. To further equip yourself for the challenges ahead, don't hesitate to explore reliable student resources that provide great tools to simplify your student life. These invaluable tools will not only enrich your skill set but also pave the way for a bright and fulfilling future. Are you planning to stay in Germany make sure you are fluent in German, these German learning apps will help you out.

Frequently Asked Questions

Why are problem-solving soft skills important in the workplace, how can i showcase problem-solving soft skills on my resume, are problem-solving skills equally important in all industries, can problem-solving skills benefit my personal life as well, can problem-solving soft skills be learned and developed.

Your ideal student home & a flight ticket awaits

Follow us on :

Related Posts

Top 12 Creative Side Hustles to Start This Year

Explore The Top 10 Tuition Free Universities in Germany

What Is A Sandwich Course?

amber © 2024. All rights reserved.

4.8/5 on Trustpilot

Rated as "Excellent" • 4800+ Reviews by students

Rated as "Excellent" • 4800+ Reviews by Students

How to List Problem-Solving Skills on a Resume [List Included]

Problem-solving skills are more in-demand than ever. 

Employers love candidates with problem-solving skills because, in 99% of cases, they guarantee you're also logical, creative, clear-headed, and a great decision-maker. 

But claiming you have organizational skills on your resume is not enough. 

To impress recruiters, you've got to prove that you possess them. 

This includes understanding which problem-solving skills you possess and adding them to your resume (the right way), among other things.

This is where this article comes in! We put together everything you need to know about problem-solving skills, including: 

• 8 Essential Problem-Solving Skills for Your Resume

How to Add Problem-Solving Skills to Your Resume

• Why Are Problem-Solving Skills Important
• 6 Problem-Solving Steps

Let's dive right in! 

8 Problem-Solving Skills for Your Resume

Research shows that problem-solving skills consist of several facets : 

• Identifying and analyzing a problem
• Taking effective actions
• Understanding the effect of the decisions
• Coming up with creative and novel solutions
• Transferring knowledge from one situation to another
• Thinking abstractly about problems

As such, there is no single problem-solving skill. Problem-solving includes a set of skills, all of which are equally important in helping your personal and professional life. 

Below, we’ll cover the eight most important problem-solving skills that you can also list on your resume to impress recruiters: 

#1. Research skills

To properly identify and understand a problem, you need excellent research skills. 

Research skills involve being able to gather information from the right sources, reviewing that information in detail to extract the data you need, analyzing the data according to the context, and being able to apply the data to your situation. 

#2. Analytical skills

Analytical skills are required throughout the entire process of solving a problem. 

In a nutshell, analytical skills refer to being able to analyze a situation in depth and from different perspectives . Specifically, you need analytical skills to achieve all of the following while solving a problem:

• Detect patterns
• Interpret data
• Analyze new information
• Reach conclusions based on several factors

#3. Creativity

Being creative means being able to think outside of the box and look at situations and problems inventively. 

For most people, creativity is mainly associated with creative industries such as arts and crafts, architecture, design, etc. 

In reality, however, creativity is an essential success factor for every job and the data is here to support that. According to this Adobe study , problem-solving (51%) and creativity (47%) have gained the most value in driving salary increases in the last five years. 

When it comes to the process of solving a problem, creativity can help you consider more perspectives, think abstractly about problems, and come up with novel solutions that others haven’t thought of before.

#4. Critical thinking skills

Being able to think critically means that you’re good at rationalizing, understanding the connections between ideas or situations, and logically analyzing any given situation. 

As such, strong critical thinking skills can help you see beyond what’s at face value, make more informed decisions, and anticipate the outcomes of said decisions. 

People who have critical thinking skills share traits such as open-mindedness , cognitive flexibility , skepticism , clarity , and precision . 

#5. Decision-making skills

Before coming up with a single action plan to solve a problem, you’ll need to first brainstorm several possible solutions. 

After that, you need good decision-making skills to choose the best possible solution. Without decision-making skills, you risk prolonging finding a proper solution or aggravating a problem even more. 

#6. Communication skills

With strong communication skills , you’re able to successfully explain the problem to others and propose your solutions. In turn, you can be sure that everyone’s on the same page and that you’re carrying out the action plan accordingly. 

Some communication skills required for problem-solving include: 

• Active listening
• Written and verbal communication
• Giving and receiving feedback

#7. Collaboration

Problem-solving is rarely a process you carry out alone. More often than not, you need to consult relevant stakeholders, give and receive feedback, and work with a team towards a common goal (i.e. solving the problem).

Well, collaboration entails exactly that - working well with others, cooperatively addressing problems, and putting a group’s goal ahead of personal goals. 

Some important collaboration skills that help with problem-solving include: 

• Conflict resolution
• Emotional intelligence 

#8. Attention to Detail 

Have you ever heard of the expression “the devil’s in the details?”

It means that something may seem simple on the surface, but in fact, the details make it complicated and are likely to cause problems.

Well, if you’re someone who shows great attention to detail, you’re not likely to let details keep you from solving a problem effectively. 

Not to mention, being able to spot and understand even the smallest details that make up a problem means you’ll be able to grasp the issue in its entire complexity and come up with even more inventive and workable solutions. 

Now that we covered the most important problem-solving skills, we’ll show you how to add them to your resume so that you can stand out from other candidates. 

Let us walk you through the process, step-by-step: 

#1. Mention Your Problem-Solving Skills on Your Resume Summary

The resume summary is a three or four-sentence paragraph positioned at the top of your resume that includes: 

• Your profession and years of experience 
• Your top skills (i.e. hard skills or soft skills)
• One or two noteworthy achievements 

The goal of the resume summary is to catch the hiring manager’s attention, show them you’re a relevant candidate and get them to go through the rest of your resume in detail. 

As such, it’s your first chance to highlight your problem-solving skills effectively. You can either do that by mentioning them among your top skills or by mentioning an achievement that proves you possess a given skill.

In the best-case scenario, you can even do both. 

Here is an example of how you can include problem-solving skills in your resume summary: 

• Behavioral psychologist with 7+ years of experience in the field. Great research, analytical, and communication skills. Over the last eight years, I’ve worked closely with more than 100 patients with different behavioral disorders, helping them improve their personal and professional lives through different treatment methods. 

#2. Add the RIGHT Problem-Solving Skills Under Your Soft Skills

Secondly, you should list your problem-solving skills under your resume’s soft skills section . 

The listing part is pretty easy - simply create a section titled Skills and write down your problem-solving skills.

There is, however, one caveat: 

You don’t want to overkill your skills section by listing every problem-solving skill we covered in this article.

Not only will the hiring manager have trouble believing you possess each and every skill, but there’s also a high chance you don’t even need all those skills to begin with. 

To make your skills section as relevant as possile, do the following: 

• Check the job description. The job description can show you exactly what skills you need for the job. If you’re applying for, say, a software engineering position, you’ll probably be required to have the following problem-solving skills: analytical skills, creativity, attention to detail, and cognitive flexibility. 
• Identify the skills you possess. Think about which skills you can back up with actual experience from your previous jobs. Only list problem-solving skills that you actually possess and that you can prove you possess on your resume. 
• Add those skills under your soft skills. Then, add the problem-solving skills that you have and that are required in the job under your resume’s “Soft Skills” section. 

#3. Prove Your Problem-Solving Skills In Your Work Experience Section

Finally, you should use the work experience section to prove that you’ve got the problem-solving skills you’ve mentioned throughout your resume. 

Anyone can just claim that they’ve got problem-solving skills on their resume - not everyone can back them up with experience.

Here’s what you can do to convey that you possess problem-solving skills and also make your work experience section as impactful as possible: 

• Tailor your work experience to the job. Only add past jobs that are relevant to the position you are applying for now. If you’re applying for, say, a software engineering position, the hiring manager will be interested in your previous jobs in the field, but probably not too interested in the time you worked as a server at a restaurant. 
• Focus on your achievements instead of your responsibilities. More often than not, hiring managers know exactly what your responsibilities consisted of in previous jobs. What they want to know is how you made a positive impact with your achievements. 
• Make your achievements quantifiable. Speaking of achievements, you want to make them as quantifiable as possible. After all “treated ten patients in the course of a year using positive reinforcement” sounds much better than “treated ten patients.”
• Use the Laszlo Bock formula . If you’re having trouble phrasing your achievements, the following formula will probably be of help: “Accomplished X as measured by Y doing X.” 
• Leverage action verbs and keywords. There are hundreds of words and verbs you can use instead of “did,” “accomplished,” etc. The more descriptive you are of your achievements, the more impressive they can sound.

And here’s an example of a project manager describing their problem-solving skills in their work experience section:

• Fixed company communication issues by implementing a new project management solution. 
• Improved team productivity by implementing time-tracking software and doing daily stand-up calls.
• Managed to meet all client deliverable deadlines in 2022.

Why Are Problem-Solving Skills Important?

Are you wondering what exactly is it that makes problem-solving skills so important? 

After all, there are hundreds of soft skills out there that you can master, improve, or learn how to add to your resume. So it’s normal to wonder “why should I focus on problem-solving?” 

Here is why problem-solving skills matter:

• They can improve your employability. Problem-solving skills are among the most important skills to employers across a range of occupations. In short, employers are always looking for proactive thinkers who can address professional challenges.
• They can help you grow in your career more easily. You’ll be more likely to get promoted if you can come up with creative solutions to the different problems that you’ll face throughout your career.
• They can become an essential part of your personal brand . Your current employer, coworkers, and future employers alike will see you as someone creative, reliable, and helpful.
• They are related to a range of other valuable skills. When you prove you’re a problem solver, you’re effectively saying you’re attentive to detail, logical, creative, analytical, curious, and other things employers are looking for in their employees.

10 Jobs That Require Problem-Solving Skills

As we’ve already mentioned, problem-solving skills come in handy for practically every job. 

Whether you’re a teacher who needs to solve a dispute between peers in your class or a customer representative who needs to help a client, knowing how to go about solving issues is definitely an asset. 

That said, some jobs are all about solving problems. In such cases, problem-solving skills are not just a nice addition to have on your resume - they’re crucial to getting hired. 

Here are the top 10 jobs requiring problem-solving skills in 2024: 

• Software engineer
• Air-traffic controller
• Police officer
• Social worker
• Psychologist
• UX designer

35 Action Verbs You Can Use to Highlight Your Problem-Solving Skills

The language you use to describe your problem-solving skills matters.  

Sure, you can use “ solved” to describe how you dealt with a problem throughout your entire resume and risk coming off as repetitive and unimaginative. 

Or , you can use any of the following action verbs and keywords and make your problem-solving skills pop out in the eyes of recruiters: 

• Calculate  
• Critically think 
• Draw conclusions
• Experiment 
• Listen/Listen actively 

The Problem-Solving Process in 6 Steps

Problem-solving is a methodical process. It consists of certain steps that you always need to take if you want to find a good solution. 

The more you understand and practice this process, the better you can get at solving problems. 

Below, we cover the six main steps of problem-solving in detail:

#1. Identify the problem 

The first step to solving a problem is identifying exactly what’s causing it. 

After all, if you’re not focusing on the real underlying issue, you might come up with solutions that don’t fit the problem itself. 

Say, for example, that you’re a teacher that’s facing poor class performance. Identifying whether the problem comes from the students’ not studying enough or from your own teaching methods can make a big difference in the solutions you come up with. 

It typically happens that the faster you find the root cause of the problem, the easier it is to find a proper solution. 

#2. Understand the problem

Once you identify the problem, you’ve got to understand it completely. Here are some questions you can ask to make sure you properly understand a problem: 

• What is the scale of the problem? 
• What are its short and long-term effects? 
• Have you faced something like this before?
• Can the problem be solved by dividing it into smaller parts?

The better you understand the problem in its complexity, the more likely you are to come up with effective solutions. 

#3. Research the systems that make up the problem 

In many cases, solving a problem will be a complex undertaking. See, complex problems are often the result of several different underlying systems that you need to understand to find a dynamic solution. 

Let’s take the teacher example from above. 

If a certain student is not doing too well and keeps getting poor grades, you might be tempted to go the easy route and simply chastise them and tell them to study more.

This, in a lot of cases, might simply not work because you’re not addressing the root cause of the problem.

The student might, for example, be burned out , unmotivated by the curriculum, or simply struggling with specific topics.

A problem-solving solution that’s more likely to work would be to talk to the student (or their parents), try to understand the reason for their poor grades, and address the root cause behind the problem itself.

#4. Visualize the problem 

This may not apply to all situations, but it can definitely come in handy for most. 

Drawing a diagram to visualize the situation or your solution to the problem can help you grasp its complexity better - especially if the problem is multi-faceted. Anything from PowerPoint to a piece of white paper can be a good tool to visualize your problem, highlight the problem area, and tackle it more effectively.

#5. Brainstorm solutions 

After you’ve done all the above, it’s time to start thinking about solutions. 

This is another step of the problem-solving process that’s based on collaboration and effective communication. In the brainstorming phase, you should sit with team members or relevant stakeholders and come up with as many creative ideas and solutions as possible. 

This is not where you come up with your most refined, well-thought-out ideas. Instead, it’s where you discuss freely and combine diverse knowledge and analysis of the problem to come up with diverse solutions. 

Brainstorming is an essential part of problem-solving that can help you break out of boring or predictable ideas and thinking patterns. 

#6. Choose the best answer(s)

This is where decision-making skills come in. With a list of different potential solutions, you can narrow down your options to finally choose the best one. 

To reach a solution more easily, take the following into consideration:

• Your company’s/organization’s objectives
• The budget and the timeframe at your disposal
• The success outcomes
• Potential risks linked to the solution 

Finally, discuss your solutions with relevant stakeholders and team members to gather all the possible feedback that can help you make the best possible decision. 

And remember - once you’ve chosen the best possible solution to a problem, your work is far from over. Being a problem solver also includes the following: 

• Develop and implement an action plan
• Monitor the progress of your plan 
• Make necessary adjustments during the process
• Evaluate the outcomes of your solution 

Problem-Solving Skills Resume Example

Want a resume that makes your problem-solving skills pop like the above example? 

Use one of our tried-and-tested resume templates . 

They’re free, modern, and created in collaboration with some of the best HR professionals from around the globe!

Key Takeaways 

And that's a wrap on problem-solving skills. By now, you should know everything there is to know on the topic. 

Before you go, here are the main points we covered in this article: 

• Problem-solving skills are a set of soft skills that help you solve problems effectively. They involve critical thinking, analytical skills, creativity, communication skills, and attention to detail. 
• Problem-solving skills can improve your employability, work performance, and personal brand. 
• Add your problem-solving skills to your resume summary, under the soft skills section, and in your work history section. 
• When you’re creating your work history section, make sure to tailor it to the job, focus on your achievements and make them quantifiable, and use action verbs and keywords from the job description. 
• To get better at solving problems, follow these steps: identify and understand the problem, research the systems that make up the problem, visualize the problem, brainstorm, and choose the best possible solution. 
• Once that’s done, create an action plan and make sure to monitor its progress as you’re implementing it. 

To provide a safer experience, the best content and great communication, we use cookies. Learn how we use them for non-authenticated users.

Soft skills 101: definition + 50 examples

Learn all about soft skills in this comprehensive guide. Discover how developing these interpersonal attributes can enhance your professional success.

Soft skills are becoming increasingly important in today's job market. They refer to the personal attributes that enable you to interact effectively with others, such as communication, teamwork, problem-solving, and time management. Employers are looking for candidates who possess these skills in addition to their technical expertise. In this article, we will guide beginners on how to showcase their soft skills on their resume.

What are soft skills?

Soft skills refer to a set of personal attributes, behaviors, and social attitudes that enable individuals to interact effectively with others in a workplace or social environment. These skills are essential for building healthy relationships, communicating effectively, solving problems, and collaborating with others. Soft skills are intangible and subjective qualities that cannot be measured or quantified like hard skills. They include

• communication
• problem-solving
• critical thinking
• adaptability
• time management
• emotional intelligence

(More examples below)

Developing soft skills is crucial in today's job market, where employers value employees who can demonstrate a range of interpersonal skills that can help organizations thrive in a fast-paced, competitive environment. Moreover, soft skills are not just limited to the workplace. They also play a significant role in our personal lives, helping us build meaningful relationships, manage conflicts, and navigate social situations effectively.

Soft skills are often developed through life experiences, practice, and self-reflection, and can be honed through various methods such as attending workshops, reading books, or seeking feedback from others. In summary, soft skills are a vital component of personal and professional success and are essential for individuals looking to achieve their goals and make a positive impact in the world.

How to share soft skills

1. identify the soft skills required for the job.

The first step is to research the job requirements and identify the soft skills that are essential for the role. This information can be found in the job description or by speaking to people in the industry. Once you have a list of required soft skills, you can focus on highlighting them in your resume.

2. Incorporate soft skills into your resume objective or summary

Your resume objective or summary is the first thing that recruiters will read. This is an excellent opportunity to showcase your soft skills. You can incorporate them by using phrases such as "I am a highly motivated individual with excellent communication and teamwork skills."

3. Provide examples of your soft skills in the experience section

In the experience section of your resume, provide specific examples of how you have used your soft skills in previous roles. For example, if you are applying for a customer service role, you could highlight how you have resolved customer complaints by utilizing your problem-solving skills. Use action verbs such as "managed," "coordinated," "facilitated," or "led" to describe your soft skills in action.

4. Highlight soft skills in the skills section

The skills section of your resume is an excellent opportunity to showcase your soft skills. List them under a separate heading and use bullet points to describe each one. For example, under the heading "Teamwork," you could list bullet points such as "collaborated with team members to achieve project goals" or "supported team members in achieving their individual goals."

5. Provide additional evidence of your soft skills

Finally, provide additional evidence of your soft skills in your resume by including any relevant certifications or awards. For example, if you have completed a leadership course or received an award for outstanding teamwork, be sure to include it in your resume.

Examples of Soft Skills

1. communication.

Effective communication is the cornerstone of any successful professional relationship. Being able to articulate your thoughts and ideas clearly and concisely in written or verbal form is crucial for maintaining productive working relationships. This soft skill also encompasses active listening, understanding and interpreting non-verbal cues, and adapting communication style to suit different audiences.

2. Teamwork

Teamwork is about working collaboratively with others to achieve a common goal. It involves sharing ideas and resources, taking on different roles and responsibilities, and being willing to support and assist team members as needed. A strong team player also understands the importance of building trust and rapport with colleagues, communicating effectively, and being receptive to feedback.

3. Problem-solving

The ability to identify, analyze and solve problems is an essential soft skill in any workplace. A skilled problem-solver has a logical and systematic approach to identifying the root cause of issues, as well as the creativity to generate and implement effective solutions. This skill requires a combination of critical thinking, research, data analysis, and innovation.

4. Time management

Effective time management is vital for meeting deadlines and achieving business goals. It requires a proactive approach to planning, prioritization and organization. This soft skill also involves the ability to stay focused and avoid distractions, delegate tasks when appropriate, and maintain a healthy work-life balance.

5. Leadership

Leadership is the ability to inspire and motivate others to achieve a common objective. A skilled leader can provide direction and guidance, manage resources and people effectively, and make difficult decisions when necessary. This soft skill also encompasses effective communication, problem-solving, strategic thinking, and the ability to foster a positive and inclusive team culture.

6. Adaptability

Adaptability is the ability to adjust to change and new situations with ease. A highly adaptable person can work effectively in diverse environments, be flexible with changing priorities, and learn new skills and systems quickly. This soft skill also involves being open-minded, creative and innovative, and able to think on one's feet.

7. Creativity

Creativity involves the ability to generate new ideas, think outside the box, and approach problems from different angles. This soft skill requires imagination, curiosity, and the ability to see connections between seemingly disparate ideas. Creativity is essential for innovation, process improvement, and finding new solutions to complex problems.

Empathy is the ability to understand and relate to others' emotions and experiences. This soft skill involves active listening, showing compassion, and being able to put oneself in others' shoes. Empathy is crucial for building strong relationships, resolving conflicts, and creating a positive and inclusive workplace culture.

9. Conflict resolution

Conflict resolution is the ability to manage and resolve conflicts effectively. A skilled conflict resolver can identify the underlying causes of conflict, communicate clearly and empathetically, and negotiate win-win solutions. This soft skill also involves active listening, problem-solving, and the ability to remain calm and objective under pressure.

10. Active listening

Active listening is the ability to focus on and understand the speaker's message fully. This soft skill involves paying attention to non-verbal cues, asking clarifying questions, and providing feedback to the speaker. Active listening is essential for effective communication, building trust and rapport, and resolving conflicts.

11. Critical thinking

Critical thinking is the ability to analyze information objectively and make informed decisions. This soft skill involves evaluating evidence, identifying assumptions, and recognizing biases. A skilled critical thinker can synthesize complex information, consider multiple perspectives, and make logical and evidence-based conclusions.

12. Cultural competence

Cultural competence is the ability to interact effectively with people from diverse backgrounds and cultures. This soft skill involves understanding and respecting cultural differences, being aware of one's own biases, and adapting communication and behavior to suit different cultural contexts. A culturally competent person can build strong relationships with people from all walks of life.

13. Customer service

Customer service is the ability to provide exceptional service to customers and clients. This soft skill involves actively listening to customers' needs, providing accurate and timely information, and resolving issues in a timely and professional manner. A skilled customer service provider can build strong customer relationships, foster loyalty, and enhance the company's reputation.

14. Decision-making

Decision-making is the ability to make effective decisions based on available information. This soft skill involves weighing different options, considering potential outcomes, and evaluating risks and benefits. A skilled decision-maker can make timely and effective decisions, communicate their reasoning clearly, and be accountable for their choices.

15. Emotional intelligence

Emotional intelligence is the ability to recognize and manage one's own emotions and the emotions of others. This soft skill involves being aware of one's own emotional state, being empathetic towards others, and responding appropriately to emotional cues. A person with high emotional intelligence can build strong relationships, resolve conflicts effectively, and lead with empathy.

16. Flexibility

Flexibility is the ability to adapt to changing circumstances and handle multiple tasks simultaneously. This soft skill involves being open-minded, responsive to feedback, and able to adjust to new situations with ease. A flexible person can work effectively in fast-paced environments, handle unexpected challenges, and maintain a positive attitude.

17. Goal-setting

Goal-setting is the ability to set achievable goals and work towards achieving them. This soft skill involves being proactive, organized, and focused on results. A person who sets effective goals can prioritize tasks, track progress, and maintain motivation in the face of challenges.

18. Interpersonal skills

Interpersonal skills are the ability to build and maintain positive relationships with others. This soft skill involves effective communication, active listening, empathy, and conflict resolution. A person with strong interpersonal skills can build rapport, establish trust, and collaborate effectively with others.

19. Negotiation

Negotiation is the ability to negotiate and resolve conflicts effectively. This soft skill involves identifying common ground, being persuasive, and finding win-win solutions. A skilled negotiator can build relationships, resolve conflicts, and achieve mutually beneficial outcomes.

20. Patience

Patience is the ability to remain calm and composed in challenging situations. This soft skill involves self-control, emotional regulation, and the ability to take a long-term view. A patient person can stay focused on goals, maintain relationships, and handle difficult situations with grace and resilience.

21. Persuasion

Persuasion is the ability to convince others of one's ideas and opinions. This soft skill involves effective communication, building trust, and being able to present a compelling argument. A skilled persuader can influence decisions, build consensus, and negotiate win-win outcomes.

22. Positive attitude

A positive attitude is the ability to maintain a positive and optimistic outlook. This soft skill involves being resilient, adaptable, and solution-oriented. A person with a positive attitude can motivate others, foster collaboration, and build strong relationships even in difficult circumstances.

23. Presentation skills

Presentation skills are the ability to present ideas and information clearly and persuasively. This soft skill involves effective communication, organization, and the ability to engage an audience. A skilled presenter can influence decisions, build credibility, and create a lasting impression.

24. Problem analysis

Problem analysis is the ability to identify and analyze problems to find effective solutions. This soft skill involves critical thinking, data analysis, and the ability to think creatively. A skilled problem analyst can identify root causes, develop effective strategies, and implement sustainable solutions.

25. Self-motivation

Self-motivation is the ability to motivate oneself to achieve goals and overcome obstacles. This soft skill involves being proactive, focused, and disciplined. A person with high self-motivation can stay on track, take initiative, and achieve success in the face of challenges.

26. Stress management

Stress management is the ability to manage stress effectively and remain calm under pressure. This soft skill involves self-awareness, emotional regulation, and coping strategies. A person with strong stress management skills can maintain productivity, build resilience, and manage relationships effectively even in high-pressure situations.

27. Time management

Effective time management is vital for meeting deadlines and achieving business goals. This soft skill requires a proactive approach to planning, prioritization, and organization. A skilled time manager can maintain focus, avoid distractions, and maintain a healthy work-life balance.

28. Trustworthiness

Trustworthiness is the ability to maintain the trust and confidence of others. This soft skill involves being honest, reliable, and accountable. A person with high trustworthiness can build strong relationships, foster teamwork, and promote a culture of trust and respect.

29. Verbal communication

Verbal communication is the ability to articulate ideas and information clearly and effectively. This soft skill involves effective listening, tone, and the ability to adapt communication style to different audiences. A person with strong verbal communication skills can build rapport, resolve conflicts, and motivate others effectively.

30. Writing

Writing is the ability to write clearly and effectively to convey ideas and information. This soft skill involves grammar, syntax, and effective communication. A skilled writer can communicate complex ideas clearly, persuade readers, and create compelling content that engages and inspires.

31. Attention to detail

Attention to detail is the ability to notice small details and ensure accuracy and quality in work. This soft skill involves being meticulous, thorough, and focused on delivering high-quality results. A person with strong attention to detail can minimize errors, enhance productivity, and maintain customer satisfaction.

32. Coaching and mentoring

Coaching and mentoring is the ability to guide, teach and mentor others to achieve their goals. This soft skill involves providing feedback, modeling behavior, and supporting others in their professional development. A skilled coach and mentor can build relationships, inspire growth, and promote a positive team culture.

33. Conflict management

Conflict management is the ability to manage conflicts effectively and reach win-win solutions. This soft skill involves effective communication, active listening, and negotiation. A person with strong conflict management skills can resolve disputes, build consensus, and promote collaboration in a team environment.

34. Cultural awareness

Cultural awareness is the ability to understand and respect cultural differences in the workplace. This soft skill involves recognizing and appreciating diverse perspectives, beliefs, and values. A culturally aware person can work effectively in a global environment, build relationships across cultures, and promote inclusion and diversity.

35. Decision-making

Decision-making is the ability to make informed and timely decisions. This soft skill involves analyzing data, evaluating options, and considering the impact of decisions on stakeholders. A skilled decision-maker can make sound decisions, take calculated risks, and achieve business objectives effectively.

36. Dependability

Dependability is the ability to be reliable and trustworthy in completing tasks and meeting deadlines. This soft skill involves being accountable, punctual, and responsive. A dependable person can maintain high standards, meet expectations, and build trust and respect among colleagues.

37. Diversity and inclusion

Diversity and inclusion is the ability to work effectively with people from diverse backgrounds and foster an inclusive workplace culture. This soft skill involves being open-minded, respectful, and supportive of differences. A person with strong diversity and inclusion skills can build a sense of belonging, promote creativity, and enhance business outcomes.

38. Enthusiasm

Enthusiasm is the ability to approach work with passion and energy. This soft skill involves being optimistic, engaged, and committed to achieving results. A person with strong enthusiasm can inspire others, promote positive attitudes, and drive success in a team environment.

39. Financial management

Financial management is the ability to manage financial resources effectively. This soft skill involves understanding financial principles, analyzing data, and making sound decisions. A person with strong financial management skills can optimize resources, minimize risk, and achieve business objectives.

40. Humility

Humility is the ability to admit mistakes and learn from feedback. This soft skill involves being open-minded, reflective, and willing to grow. A person with strong humility can build credibility, promote a culture of learning, and maintain positive relationships with colleagues.

41. Initiative

Initiative is the ability to take proactive steps to solve problems and improve processes. This soft skill involves being self-motivated, creative, and willing to take calculated risks. A person with strong initiative can drive innovation, enhance productivity, and achieve business goals.

42. Innovation

Innovation is the ability to create new ideas, products, or processes. This soft skill involves being creative, adaptable, and willing to take risks. A person with strong innovation skills can drive growth, solve complex problems, and enhance customer satisfaction.

43. Intercultural communication

Intercultural communication is the ability to communicate effectively across different cultures and languages. This soft skill involves being aware of cultural differences, using appropriate language and tone, and adapting to cultural norms. A person with strong intercultural communication skills can build strong relationships, promote understanding, and enhance global business outcomes.

44. Interpersonal communication

Interpersonal communication is the ability to communicate effectively and build strong relationships with others. This soft skill involves active listening, empathy, and effective use of non-verbal cues. A person with strong interpersonal communication skills can build trust, resolve conflicts, and promote collaboration in a team environment.

45. Learning agility

Learning agility is the ability to adapt to new situations and learn quickly. This soft skill involves being open-minded, curious, and willing to experiment. A person with strong learning agility can acquire new skills and knowledge, adapt to changing circumstances, and enhance personal and professional growth.

46. Organizational skills

Organizational skills are the ability to manage multiple tasks and priorities effectively. This soft skill involves being organized, efficient, and able to prioritize tasks based on their importance and urgency. A person with strong organizational skills can meet deadlines, maximize productivity, and achieve business goals.

47. Presentation skills

Presentation skills are the ability to deliver compelling and engaging presentations. This soft skill involves being articulate, persuasive, and confident in delivering presentations to different audiences. A person with strong presentation skills can influence decisions, build credibility, and enhance business outcomes.

48. Resilience

Resilience is the ability to cope with stress and bounce back from setbacks. This soft skill involves being adaptable, positive, and able to maintain perspective in difficult situations. A person with strong resilience can maintain productivity, overcome obstacles, and maintain positive relationships with colleagues.

49. Strategic thinking

Strategic thinking is the ability to think ahead and plan for the future. This soft skill involves being able to identify trends, anticipate challenges, and develop effective strategies to achieve business objectives. A person with strong strategic thinking skills can maximize opportunities, minimize risk, and enhance business outcomes.

50. Work ethic

Work ethic is the ability to work hard, be persistent, and demonstrate a strong commitment to work. This soft skill involves being reliable, responsible, and willing to go the extra mile to achieve results. A person with strong work ethic can maintain high standards, build trust with colleagues, and achieve success in their career.

In conclusion, showcasing your soft skills on your resume is essential in today's job market. By identifying the soft skills required for the job, incorporating them into your resume objective or summary, providing examples in the experience section, highlighting them in the skills section, and providing additional evidence, you can set yourself apart from other candidates and increase your chances of landing the job.

Find the right jobs for you. Get hired.

Related stories, most recent stories.

The Ultimate Guide to Soft Skills in the Workplace and Your Job Search

Think about your favorite and most admired coworkers, managers, and leaders. Why did you choose these people? Was it because they were great at doing data analysis? Maybe, but it’s more likely you enjoyed interacting with this person and appreciated how they did their jobs.

Was that one colleague always so excited to dive into a new project that they motivated others on the team? Did they always speak up at meetings to point out when someone else was being spoken over? Was that favorite boss always understanding of people’s lives outside of work? All of these speak to a person’s soft skills, and they’re vital to anybody’s career success.

In fact, they’re often just as important as hard skills when it comes to your job search—and overall career success.

What are soft skills?

“Soft skills are intangible attributes related to how you work,” says Muse career coach Jennifer Smith , founder of Flourish Careers . They’re the traits and qualities you possess that dictate how you’ll engage with others—also known as interpersonal skills —and how you’ll perform in the workplace. 

You may be more familiar with hard skills , which are often based on specific knowledge like how to do a certain task or use a specific piece of technology, but “soft skills focus more on your actual behaviors or habits in work situations,” says Muse career coach Al Dea . 

For example, are you always coming up with outside-the-box solutions and proposals? Can you give a presentation that makes everyone in the room sit up and pay attention? Do you always step in to help when someone on your team needs it? These are demonstrations of your soft skills—creativity, public speaking, and teamwork, respectively.

Soft skills are:

• More subjective than hard skills : Saying that you know how to prepare someone’s taxes or upload content using WordPress is fairly straightforward. Did the taxes get filed correctly? Is the content uploaded? Then you have those skills. But saying that you’re a good leader isn’t as clear-cut.
• More timeless than hard skills: “Many soft skills will continue to be needed for the foreseeable future even as the industry and market evolve,” Dea says. A lot of common tech tools, like those we use for social media or search engine optimization, didn’t even exist until recently—and neither did the hard skills that go with them, Dea says. And technologies will continue to evolve, meaning that the hard skills you need now might not be as important in five or 10 years. But working hard and being dependable are unlikely to ever go out of style.
• More transferable than hard skills: When you’re just starting out in your career or if you’re going through a career pivot—no matter how large—you may not be able to use all of the hard skills you honed in the past, but soft skills like communication and creativity can serve you in most jobs.

What are the most in-demand soft skills employers are looking for in 2023?

In May 2022, ZipRecruiter analyzed job listings across their site for the soft skills that appeared most often throughout 2021. According to that analysis, the soft skills that were most in demand are:

Communication skills

• Customer service
• Time management skills
• Project management
• Analytical thinking
• Ability to work independently
• Interpersonal skills
• Flexibility

Problem-solving skills

• Attention to detail
• Collaboration
• Multitasking

Since every employer is going to write job descriptions and identify soft skills a bit differently, some of these skills overlap, but this list can still give you an idea of the soft skills employers want most right now.

Also note that while ZipRecruiter listed “compliance” as a soft skill, it’s more often a job function or a hard skill that means following (a.k.a. complying with) industry or legal standards. For example, an HR manager could be responsible for ensuring a company is in compliance with the ADA (Americans with Disabilities Act) when accommodating employees. If a job posting asks for “compliance” as a soft skill, that could be a red flag .

50+ top soft skill examples

Here are some of the most important types of soft skills and some examples of the individual skills that fall under each category. This list isn’t exhaustive, but you can use it to start thinking about which soft skills you have and which you’d like to develop further.

“Every job involves some types of communication,” Dea says. Having the ability to communicate effectively is vital for any role and can affect a number of experiences in the workplace—from how well you convey your expectations and how well you understand others’ expectations to whether or not you land that big account. Strong communication skills will mean fewer misunderstandings, clearer indications of progress toward goals, and better relationships with coworkers, among other benefits.

• Active listening
• Giving clear feedback
• Negotiation
• Nonverbal communication
• Public speaking
• Verbal communication
• Written communication

Leadership skills

Don’t skip this section just because you aren’t a manager or senior-level employee. “You don’t need to be a leader to demonstrate leadership!” Dea says. Employees at any level can still demonstrate their leadership skills on projects and within their teams.

• Conflict management/resolution
• Decision-making
• Giving and accepting feedback
• Motivating others
• Relationship building

A big part of any job is solving problems, and not every problem has a clear-cut answer, Dea says. The ability to figure out how to approach new or particularly difficult problems is a key soft skill.

• Critical thinking
• Open-mindedness
• Innovativeness
• Proactivity
• Resourcefulness
• Risk management
• Troubleshooting

Collaboration and teamwork skills

You need to know how to work with others toward a shared goal or objective. This can be as small as making sure a presentation gets done for a team meeting or as big as helping your company hit its goals for the quarter or year. These skills speak to your ability to effectively work as part of a team.

• Dependability/reliability
• Emotional intelligence
• Disability awareness
• Diversity awareness
• Self-awareness
• Trust and trustworthiness

Work ethic and work style skills

These soft skills relate to your particular approach to work. You’ll see that some of these traits and abilities are opposites of each other. That’s because there’s no one correct work style, and some work habits and personal qualities are better suited to different companies and work environments.

• Ability to work well under pressure
• Adaptability/flexibility
• Attention to detail/conscientiousness
• Awareness of the big picture
• Creative thinking
• Fast learner
• Independence
• Organization
• Perseverance
• Prioritization
• Self-motivation
• Time management

How can you highlight your soft skills in a job search?

First, you need to know what soft skills to highlight. When you’re looking at a job posting, you might see phrases like “strong communication skills” or “team player” or “skilled multitasker.” Do your eyes just jump over these? Or do you note them the same way you would qualifications such as “must have three years of experience as a Salesforce administrator” or “must be proficient in JavaScript”?

Well, you should be paying attention, because these are soft skills that are crucial to the role you're applying for. So always review the job description, Smith says. Companies aren’t asking for a self-starter with great attention to detail for no reason. You can also “take a look at LinkedIn profiles for people who work at the company and see what skills they have,” Smith says. Or you can talk to people who already work in a position or at a company you’re interested in and ask them which soft skills are most vital to success.

How to highlight soft skills on your resume

While many job seekers think of their resume as the prime space to show off their hard skills , you should also make sure your soft skills shine. You might include your most important soft skills in a resume summary . You might even list the soft skills mentioned in or directly related to the job description in your skills section , Smith says, though Dea suggests only going this route if you have extra space.

But remember that anyone can say that they have strong leadership skills or problem-solving abilities. You have to show prospective employers how you’ve used your soft skills and what you’ve achieved. This means working your soft skills into your bullet points. For example, if you wanted to talk about your leadership skills, Smith suggests something like:

• Assumed leadership role for sales team with the lowest worker satisfaction survey results in the company. Motivated and engaged employees by encouraging feedback, holding a variety of team-building events, and celebrating top performers at weekly meetings, increasing positive sentiment by 34% in one year.

Or you can combine your soft and hard skills into one bullet point. For example:

• Collaborated with a team of 3 to conduct market research through one-on-one meetings with customers about their needs and concerns. Wrote clear and concise questions used by entire team and assigned tasks and tracked progress in Asana. Presented findings visualized with Tableau and made recommendations to senior staff.

For each of your resume bullets (which should be quantified and achievement-oriented ) think, “Which of my soft skills helped me to accomplish this?” You might also choose action verbs (collaborated, led, presented, motivated) that speak to the appropriate soft skills, as in the examples above.

Read More: The Right Way to Add Skills to Your Resume in 2023 (With 250+ Example Skills)

How to highlight soft skills in your cover letter

Cover letters are a great place to expand on your soft skills. Tell a story that explicitly mentions your experience with the soft skills in the job description to highlight your fit for the role, Smith says. So if a job description calls for someone with “excellent organizational skills” and you wanted to emphasize yours, you could say:

“When I started my current job as office manager for BubbleTech, supplies were stashed wherever there was room—I found Post-its in the kitchen and snacks in a cabinet over the printer! So I put my organizational skills to work, inventorying and rearranging all the supplies. I also sent around a Google Sheet that told everyone where they could find each item. In addition to checking the inventory weekly, I made sure my colleagues could note on that same Google Sheet when something was running low and I’d know to order more. As a result, BubbleTech stopped wasting money on extra supplies and never again found themselves completely out of any item when it was needed.”

How to highlight soft skills in a job interview

You can and should mention examples of how you’ve used your soft skills in your answers to interview questions . Think about which of your soft skills you want to emphasize before your interview, and come prepared with stories that show those skills in action. You can structure your answers using the STAR method to ensure that you include not only how you used your skills, but also what results they got.

How to highlight your soft skills throughout the hiring process

Your behavior before, during, and after each step of the application process will also show employers some of your soft skills firsthand, Smith says. For example, every email you send and each phone call, video meeting, and in-person interaction you have with someone at a company you’re interviewing with says something about your communication skills, Dea says. 

Arriving on time for an interview is a given, but speaks to your dependability and time management skills. Being prepared with strong, inquisitive questions about the role will show the hiring manager how curious and proactive you are, and asking your interviewer questions about themselves and responding earnestly to their answers will show your empathy and active listening skills

FAQs about soft skills

Why are soft skills important.

“The way you get work done and interact with others is a critical component within the workplace,” Smith says, so soft skills are crucial to your success and reputation, no matter what your role or seniority level.

Think about a company you were part of or a team you were on that really got things done in a way that felt rewarding. Why was that? Sure, the individuals on the team probably had the hard skills to complete their work tasks, but that’s just the “what.” The “how” comes from soft skills. Maybe innovation and creativity flourished. Maybe communication was very open and direct without ever being harsh. Maybe the environment was very collaborative and individuals were never blamed for failures. Maybe the team had a great rapport. Soft skills make these things possible.

How can you improve your soft skills?

Because they’re not based on specific knowledge like hard skills, soft skills are often considered more difficult to learn or strengthen. And there’s a bit of truth to that, but that doesn’t mean you can’t develop your soft skills. Follow these steps:

• Establish where your soft skills stand now . Our experts suggest looking at past feedback from performance reviews and other sources and/or asking for current feedback; looking at your past and current work responsibilities and identifying which soft skills have helped you succeed in your job and which ones could have helped; or taking a skills assessment or quiz (like this , this , and this ).
• I dentify one or two areas you want to focus on first. Think about any areas where you’re often running into problems at work or repeatedly getting feedback on. These are probably the soft skills you want to start with. For example, do you always find yourself needing to re-explain what you wrote in an email? Maybe look into improving your writing skills .
• Practice. Smith recommends putting yourself in situations where you’ll have to stretch your soft skills, but start small. For example, do you struggle with public speaking ? Maybe you can give a short presentation to your immediate team at an upcoming meeting. Are your leadership skills lacking? Volunteer to run point on a simple project. And whenever possible during your practice, ask for feedback.
• Consider taking a class. While online classes for soft skills are less common than classes on how to use a flashy new program, you can still find courses online that will help you with your interpersonal and other skills.
• Ask your network for help. “Find a mentor who is good at what you’re trying to improve and ask them to coach you,” Smith suggests. Or if you have a coworker who’s great at the soft skill you’re trying to work on, you might observe and evaluate what they do and think about how you can apply these strategies yourself, Dea says.

• Search Search Please fill out this field.
• Career Planning
• Skills Development

What Are Problem-Solving Skills?

Definition & Examples of Problem-Solving Skills

• Problem-solving skills help you determine why an issue is happening and how to resolve that issue.

Learn more about problem-solving skills and how they work.

Problem-solving skills help you solve issues quickly and effectively. It's one of the  key skills that employers  seek in job applicants, as employees with these skills tend to be self-reliant. Problem-solving skills require quickly identifying the underlying issue and implementing a solution.

Problem-solving is considered a  soft skill  (a personal strength) rather than a hard skill that's learned through education or training. You can improve your problem-solving skills by familiarizing yourself with common issues in your industry and learning from more experienced employees.

How Problem-Solving Skills Work

Problem-solving starts with identifying the issue. For example, a teacher might need to figure out how to improve student performance on a writing proficiency test. To do that, the teacher will review the writing tests looking for areas of improvement. They might see that students can construct simple sentences, but they're struggling with writing paragraphs and organizing those paragraphs into an essay.

To solve the problem, the teacher would work with students on how and when to write compound sentences, how to write paragraphs, and ways to organize an essay.

Theresa Chiechi / The Balance

There are five steps typically used in problem-solving.

1. Analyze Contributing Factors

To solve a problem, you must find out what caused it. This requires you to gather and evaluate data, isolate possible contributing circumstances, and pinpoint what needs to be addressed for a resolution.

To do this, you'll use skills like :

• Data gathering
• Data analysis
• Fact-finding
• Historical analysis

2. Generate Interventions

Once you’ve determined the cause, brainstorm possible solutions. Sometimes this involves teamwork since two (or more) minds are often better than one. A single strategy is rarely the obvious route to solving a complex problem; devising a set of alternatives helps you cover your bases and reduces your risk of exposure should the first strategy you implement fail.

This involves skills like :

• Brainstorming
• Creative thinking
• Forecasting
• Project design
• Project planning

3. Evaluate Solutions

Depending on the nature of the problem and your chain of command, evaluating best solutions may be performed by assigned teams, team leads, or forwarded to corporate decision-makers. Whoever makes the decision must evaluate potential costs, required resources, and possible barriers to successful solution implementation.

This requires several skills, including:

• Corroboration
• Test development
• Prioritizing

4. Implement a Plan

Once a course of action has been decided, it must be implemented along with benchmarks that can quickly and accurately determine whether it’s working. Plan implementation also involves letting personnel know about changes in standard operating procedures.

This requires skills like:

• Project management
• Project implementation
• Collaboration
• Time management
• Benchmark development

5. Assess the Solution's Effectiveness

Once a solution is implemented, the best problem-solvers have systems in place to evaluate if and how quickly it's working. This way, they know as soon as possible whether the issue has been resolved or whether they’ll have to change their response to the problem mid-stream.

This requires:

• Communication
• Customer feedback
• Follow-through
• Troubleshooting

Here's an example of showing your problem-solving skills in a cover letter.

When I was first hired as a paralegal, I inherited a backlog of 25 sets of medical records that needed to be summarized, each of which was hundreds of pages long. At the same time, I had to help prepare for three major cases, and there weren’t enough hours in the day. After I explained the problem to my supervisor, she agreed to pay me to come in on Saturday mornings to focus on the backlog. I was able to eliminate the backlog in a month.

Here's another example of how to show your problem-solving skills in a cover letter:

When I joined the team at Great Graphics as Artistic Director, the designers had become uninspired because of a former director who attempted to micro-manage every step in the design process. I used weekly round-table discussions to solicit creative input and ensured that each designer was given full autonomy to do their best work. I also introduced monthly team-based competitions that helped build morale, spark new ideas, and improve collaboration.

Highlighting Problem-Solving Skills

• Since this is a skill that's important to most employers, put them front and center on your resume, cover letter, and in interviews.

If you're not sure what to include, look to previous roles—whether in academic, work, or volunteer settings—for examples of challenges you met and problems you solved. Highlight relevant examples in your  cover letter and use bullet points in your resume to show how you solved a problem.

During interviews, be ready to describe situations you've encountered in previous roles, the processes you followed to address problems, the skills you applied, and the results of your actions. Potential employers are eager to hear a  coherent narrative of the ways you've used problem-solving skills .

Interviewers may pose hypothetical problems for you to solve. Base your answers on the five steps and refer to similar problems you've resolved, if possible. Here are tips for answering problem-solving interview questions , with examples of the best answers.

Key Takeaways

• It's one of the key skills that employers seek in job applicants.
• Problem-solving starts with identifying the issue, coming up with solutions, implementing those solutions, and evaluating their effectiveness. 

More From Forbes

5 ways to use soft skills to hone your professional problem-solving abilities.

• Share to Facebook
• Share to Twitter
• Share to Linkedin

On its own, problem solving is an undeniably powerful soft skill. The ability to solve issues quickly and effectively remains in demand by employers and employees alike, especially during the pandemic’s prolonged uncertainty and ever-changing landscape. It’s no wonder that in its latest  Pulse of the American Worker survey , Prudential found that problem solving was one of the top three soft skills workers gained last year.

But to truly supercharge your problem-solving abilities, you should combine them with additional soft skills. Here’s how to use awareness, listening, curiosity, creativity, and grit to hone your problem solving:

1. Awareness helps you identify and anticipate issues.

It’s tough to problem solve when you don’t know there’s a problem. But when you pay attention, you’ll notice details other people miss. And those observations can help you get a jump on problems. The more you use your awareness, the better you’ll get at not only identifying issues but also anticipating them.

2. Listening promotes learning and greater understanding.

If you’re solution-oriented, training yourself to listen to understand versus respond can often be the toughest thing to do. But active listening allows you to learn about things, both good and bad, so you can solve potential problems when they’re still in their infancy. A skilled listener can also “hear” what’s  not  being said by observing word choice, tone, and body language inconsistencies. For instance, if a colleague tells you “everything’s fine,” yet his feigned smile and tightly crossed arms suggest otherwise, he’s probably dealing with something unspoken. When you learn to listen to what’s not being said, you’ll notice things other less-skilled listeners will miss, allowing you to follow up and nip any problems in the bud.

3. Curiosity allows you to explore the possibilities.

There are often many ways to tackle a problem, but if you’re stuck in a fixed mindset where you believe there’s only one solution, you’ll never consider other options. Curiosity opens you up to explore the possibilities. When you change your mindset to see problems as hidden opportunities, for example, that supposed “headache” you’re trying to fix might lead to a new service, product, or offering.

Today’s NYT Mini Crossword Clues And Answers For Saturday, August 10

Daniel cormier calls out ufc for protecting its ‘golden goose’, wwe smackdown results: winners and grades as roman reigns returns, 4. creativity enables you to connect the dots in new ways..

Sometimes problem solving is about connecting the dots differently. Creativity is the ability to perceive the world in new ways, find hidden patterns, and make connections between seemingly disparate things. When you apply creativity to problem solving, you’re able to turn new and imaginative ideas into reality, generating innovative solutions.

5. Grit fuels your drive for solutions.

A big part of problem solving is trial and error, and when you spend much of your time in the latter camp, it can be incredibly discouraging. Grit helps you stay the course when implementing and evaluating solutions, fueling your drive when your would-be solutions fall short. Use grit to determine what worked and what could be improved, and then make tweaks to keep going and find a way to solve the problem.

This article is part of a multi-week series covering the range of soft skills and how to cultivate and apply them to your career. Be sure to check out my earlier articles on  empathy ,  persuasion ,  connecting with others ,  listening ,  communication ,  creativity ,  collaboration ,  adaptability ,  time management ,    awareness , and  curiosity .

• Editorial Standards
• Reprints & Permissions

8 Soft Skills That You Can Master in College

Career Center Career Services Communication Organizational Skills

What are soft skills? Think of them as things you are — either in-born characteristics or ones you’ve honed through life experience — that make you the type of person that others want on their team.

When employers evaluate you as a job/internship candidate, they consider your soft skills — because these will determine how well you work with others, how reliable you are, and whether you’ll be an asset to the company’s needs.

The good news is that you can learn to master any soft skill — and college is the perfect time to do exactly that. Here are eight soft skills that you can master while attending EFSC:

1. Leadership

Leadership comprises multiple soft skills, including people/resource management, empathy, problem-solving, teamwork, and creativity. When you bring leadership expertise to the table, you’re telling the employer that you have potential for growing with the company — working your way into higher positions with greater responsibilities. This makes it more likely that the employer will take interest and invest in you as an employee.

EFSC provides many opportunities to practice and develop your leadership skills, including:

• Taking the lead or being actively involved in a group project
• Joining a club or SGA in a leadership capacity
• Completing a course in leadership/management or taking honor’s-level courses
• Taking initiative in class to ask questions, present ideas, and assist your peers

2. Communication (Written and Verbal)

Our bodies and mouths are constantly communicating. Every text message and email you send, video or image you post online, gesture you make, and word you say is a form of communication. Businesses — and everything in life, really — rely on communication to succeed. Professional communication means being clear and respectful — and anyone can master this skill. 

While you’re attending college, consider enhancing your communication skills by:

• Mastering public presentations in front of the classroom
• Writing clear, error-free, concise emails and messages to teachers
• Managing communications for a club or group project (meetings, schedules, roles, emails, etc.)
• Drafting strong written essays (and getting writing tutoring )

Check out Career Service’s Top 12 Tips for Professional Communication .

3. Critical Thinking and Problem Solving

You don’t have to be a professional detective or researcher to have critical thinking skills. Critical thinking means identifying new or effective ways to solve problems. Employers love this skill because a good solution can save them time, money, and resources. Critical thinkers are proactive, looking for solutions independently rather than always relying on someone else to tell them what to do.

Here are ways you can hone your critical thinking skills in college:

• Join a club or honors society ; propose ideas and solutions to existing problems
• During group projects, suggest ways to save the group time in getting the project done
• Investigate new tools for completing projects (such as an alternative to PowerPoint)
• Dedicate 10 minutes a week to nothing but brainstorming college-related ideas (like time-management hacks to get homework done faster )
• Before asking a question, try to come up with at least one solution/idea first

4. Teamwork

Most jobs — even when you’re self-employed — require you to work with others or collaborate with outside organizations and resources. Knowing how to appreciate and understand different perspectives, identify others’ strengths, and resolve conflicts is key to being a successful employee.

During our college experience, hone your teamwork skills by:

• Getting involved with clubs , service-learning , and campus events
• Playing sports and collaborative games
• Taking initiative in group projects to learn and work within others’ strengths and needs
• Visiting the Career Center to take personality assessments and learn about each others’ differences

5. Emotional Intelligence

Emotional Intelligence (or EQ) means understanding others (and yourself) and responding with empathy, compassion, and humanity. Employees with high EQ give constructive feedback, mediate conflicts between people, and motivate others through social skills and self-awareness.

EQ, like every soft skill, doesn’t come naturally to everyone, but there are ways to improve it while at college:

• Visit your campus’ library to read or listen to books about real/fictional people
• Attend on-campus events and challenge yourself to talk to new people
• Join or attend club meetings to learn about others’ unique perspectives and cultures
• View live theatrical performances at the EFSC theatre to experience new perspectives

6. Adaptability

The only certainty in life is change. Whether you work in a fast-paced job in healthcare or a slow-paced desk job, things won’t always go according to plan and your ability to adapt will be crucial. For example, during the COVID pandemic, many employees suddenly had to work from home, learning to quickly adapt to new work environments, regulations, and software programs.

During your time at EFSC, learn to adapt by:

• Renting a quiet study room at the library to practice mindfulness and build your resilience
• Familiarizing yourself with all student resources (so you’ll know who to contact for help)
• Taking Student Life Skills to learn more about yourself and your growth mindset
• Getting involved in clubs, events, and activities for exposure to unique situations

7. Strong Work Ethic

When you hear “work ethic,” you might think of “ethical.” Having a strong work ethic means being honest, responsible, reliable, trustworthy, and disciplined. Others know you mean what you say, and you’re committed to doing what is needed. Employees with a strong work ethic are more likely to be promoted and given greater privileges.

Practicing your work ethic is one of the easiest soft skills habits to hone while in college:

• Ensure you are at least 5 minutes early to every class and meeting
• Deliver your homework on time
• Respond to emails and other messages within 24 hours or as soon as possible
• Avoid complaining; focus on solutions instead
• Take responsibility for your actions and admit when you’re wrong; avoid excuses

8. Digital Literacy

No matter your job, you’ll most likely be using computer technology. Navigating the internet, applications, and software programs quickly and accurately will set you apart from your peers. Most of your courses will involve using your computer to write essays, create PowerPoints, communicate with peers, submit work, or conduct research.

Take advantage of your class and homework time to:

• Master Microsoft Office (most employers will ask you to be familiar with it!)
• Get your typing speed up to at least 45 WPM (Test yourself at typingtest.com )
• Utilize keyboard shortcuts to get more things done in less time

Ready To Hone Your Soft Skills?

For more professional development help, check out Career Services’ variety of on-demand soft skill workshops , including time management, goal-setting, and professional communication.

• Recent Posts

• 5 Ways You Spend Too Much Time - August 7, 2024
• 8 Soft Skills That You Can Master in College - July 31, 2024
• Every Student Needs Career Services: An Interview with Heather Allen - May 8, 2024

Related Posts

Your Grades Impact Your Aid

Attitude of Gratitude: Make Yourself a Reverse Bucket List

Enroll in EFSC’s Non-Credit Welding Course and Unleash Your Potential

• REQUEST INFO

• Latest News

• Cryptocurrencies
• White Papers

Soft Skills That Are Essential for Tech Professionals

In the fast-paced world of ever-evolving technology, technical skills, on their own, can never stand in isolation from others if success is inevitable. While coding, data analysis, or system architecture gains prime importance. However, it's soft skills that round out the base of a tech professional. Soft skills enhance interaction, problem-solving, and overall workplace effectiveness. This article will delve into important soft skills relevant to all tech professionals, why they are important, and in what ways they offer personal and organizational success.

1. Communication

Good communication is primary in a professional work environment. For the tech community, which deals with complex technical information that needs to be given to non-technical stakeholders, this principle is elevated. This is carried out in the following ways:

Clear Explanations Tech professionals must be able to explain an idea or solution in layman's terms, breaking these down from difficult-to-understand complex expressions and using analogies.

Active Listening Active listening is the aspect that one follows to understand the needs of the client as well as the input of the team. It comprises full attention, asking clarifying questions, and confirmation of understanding so that the team and the client are on the same page.

Written Communication The documentation, be it reports or emails on the technical aspects, calls for a level of comprehensibility and preciseness. Solid writing skills help the engineer in full, clear documentation that other people can easily follow and refer to.

Example: A software engineer needs to communicate to a product manager the strength of a new capability he or she has developed, the benefits he or she will bring to the product, and the concerns he or she might address and use the voice of the manager's perspective.

  2. Problem-Solving Skills

Technology development and maintenance at its core is all about problem-solving. Tech professionals face even the most critical situations and have to find suitable solutions. Key aspects of the skills include:

Analytical Thinking

Problems should be broken down into smaller components to understand their root causes. This is logically done using analytical skills applied to the identification of problems and problem-solving. This is also an essential business analytics skill for tech professionals .

Creativity   Sometimes all the common-sense solutions fail. To be creative in problem-solving is to think out of the box and find innovative ways to overcome problems.

Resilience Part of problem-solving is to meet and overcome failures. Resilience empowers tech professionals by enabling them to support one another, learn from failures, and keep trying again and again to find solutions.

Example: Analytical skills for aspiring data scientists are crucial. For instance, a data scientist working with a surprising data anomaly needs to analyze the data, identify potential causes, and develop a creative approach to correct the issue while minimizing impact.

3. Teamwork and Collaboration

Team collaboration and teamwork skills. The technology project usually brings the need to work within cross-functional team circumstances, so one needs to appropriately address oneself, whether as a developer, designer, product manager or even a stakeholder. There are several skills involved in effective teamwork and collaboration:

Cooperation

You need to understand that teamwork is the ability to harmonize with other people as you share your knowledge and your contribution to group objectives. Cooperation helps in achieving common goals and ensuring that projects move forward smoothly.

Conflict resolution

Conflicts are natural occurrences within team settings. As tech professionals handle their conflicts professionally, the focus should be on conflict resolution grounded in a win-win situation and a conducive work environment for all.

Appreciation of others' points of view and contributions builds an atmosphere of collaboration. Empathy goes a long way toward the establishment of great relationships and consequently enhances the dynamics of the team.

Example: An IT specialist attempting to upgrade a software project has to negotiate with the development team, listen to what they are worried about, and try to reach a consensus to put the changes into practice efficiently.

4. Time Management

Time management is a very important aspect for all techs who deal with numerous tasks, different deadlines, and multiple projects at once. Proper time management means

Prioritizing The ability to point out the mission-critical tasks of a project and attack them before anything else enables a worker to process many more tasks within the same amount of time. Prioritization ensures that critical tasks are completed on time to avoid falling into delays, causing other tasks to fall into bottlenecks.

Organization The ability to keep track of tasks, deadlines, and progress toward the achievement of goals in any project with the assistance of tools including task management software, calendars, and to-do lists. Tools and tips for getting organized and time management.

Avoiding procrastination Procrastination can be defeated by having clear objectives, breaking work into small units, and staying motivated. Time-management skills help avoid the last-minute rush and ensure regular work during classes.

Example: As a project manager for a tech rollout, several conflicting requirements—scrum meetings, tracking development progress, ensuring delivery dates, and ensuring my team is neither too overloaded nor bored out of its collective mind.

5. Adaptability and Flexibility

Being adaptive and flexible, this is what tech professionals must live by since this is the only threshold for:

Embracing Change Change must be embraced with open arms rather than lurking in the corner with vengeance. Being opened up to new methodologies, processes, and technologies will always keep you slick and flexible, enabling you to twist and fight away from being stagnant or redundant.

Learn Continually Technology knows no bounds when it comes to learning. Flexibility in imbibing new skills and keeping updated on new trends fosters professional growth.

Manage Uncertainty Most of the technology projects, by nature, are suffused with uncertainty and the nature of requirements changing. Adapting paves the way for handling such uncertainties and maneuvers toward effective responses to new challenges.

Example: Everyone knows the tech skills a software engineer requires but what about soft skills that he needs to collaborate with his team? A software engineer who is transitioning to a new programming language must be ready to pick up the new syntaxes, and tools. So, they are very flexible and have a high capacity to learn.

6. Leadership and Mentoring

Leadership and mentoring are two critical things that any tech professional would like to have as they can try to advance their careers and make a difference in those they are mentoring.

Vision and Direction Providing clear goals, expectations, and guidance on what needs to be done helps effectively lead. Leadership is setting the vision of the project and motivating team members toward realizing the objectives of the project.

Mentoring Sharing the knowledge and experience you have with less experienced colleagues helps in their development and growth. Good mentoring is where constructive feedback, guidance, and support are given to help others succeed.

Decision-Making Making informed decisions happens to be a very critical key leadership skill. Weighing in options and considering the impacts often help in reaching a decision in time, which supports a successful project outcome.

Example: A senior developer who leads many junior developers in his team. He has to set project goals, mentor juniors in the team, and make appropriate strategic decisions to ensure the project is completed and team development is in place.

7. Emotional Intelligence

Emotional intelligence implies the possibility of identifying emotional problems, not only individually but also among other people so that you can be in a position to control them. In a technology role, emotional intelligence would help in the following ways:

Self-awareness

Knowing personal strengths and weaknesses allows room for personal and professional growth. It would help in managing stress and improving performance.

Empathy Recognizing and understanding the feelings of colleagues and clients would be a great way to improve communication and teamwork. Empathy allows for one to build strong working relations and address concerns well.

Regulation Managing emotions such as stress or frustration, brings about a good work environment and management of relationships with others.

Example: A tech consultant is required to handle a hard-to-manage client and, in such a case, handle his or her stress while being in a position to empathize with the fears of the client, in such a way that a positive and productive resolution can be obtained.

8. Critical Thinking

This is one of the essential soft skills for a data analyst in this day and age. Critical thinking means that one is in a position to evaluate the information that is available to them and make a kind of reasoned judgment. For technologists, this is applied in:

Solution Assessment Evaluation of different alternatives available for a technical solution and how to select the most effective way is one of the outcomes of critical thinking; there could be many considerations concerning that.

Assumption Investigation Attacking existing assumptions to get alternative views helps find innovative solutions and contributes to process improvement.

Data-driven Decision Making A lot of data, evidence, and reasoned decisions are necessary to go ahead with the accomplishment of the projects and effective problem-solving.

Example: A data analyst should critically look at data sources, challenge the assumptions, and review results to gain insight that is actionable and offers recommendations.

Soft skills to succeed in your career are a must. Although technical skills are a key feature of a tech professional, the full-rounded development of soft skills contributes a lot toward success in the field of technology. All these are some of the indispensable attributes required in any tech professional to enhance professional effectiveness and create a positive environment in a professional organization. Good communication skills, ability to solve problems, teamwork, good time management, adaptability, leadership, and emotional intelligence, in addition to critical thinking, are all attributes that would make a professional more effective and create a suitable working climate. You can get a soft skill certification to attract top tech recruiters and improve your chances of landing a dream tech job. Tech professionals develop the ability to effectively work out complex situations through the given set of soft skills and ensure successful collaboration with other stakeholders to achieve career advancements and innovation in the workplace.

1. Why do you think soft skills are important for tech professionals?

Soft skills are important because they add attributes like good communication, collaboration, and problem-solving ability to their work. Tech professionals work effectively with teams, manage their time, are adaptive to change, and can lead various types of programs toward career success and organizational fitment.

2. What are some of the key soft skills that any technology professional should have?

Key soft skills that are essential for a tech professional include communication, problem-solving, teamwork, time management, adaptability, leadership, emotional intelligence, and critical thinking. Such skills are supplementary and supportive of in-hand technical expertise and quite vital for managing complex projects and undertaking collaboration exercises within diversified teams.

3. How can tech professionals improve their soft skills?

Such soft skills can be learned and acquired by tech professionals with practice and training. Involvement in team projects, feedback, attending workshops, and online courses related to communication and leadership are some ways through which a person can develop these skills.

4. How do soft skills impact career advancement in technology?

Soft skills can enhance promotion opportunities since they are known to improve collaboration, leadership, and problem-solving capabilities. Professionals who are found to have high levels of soft skills would be suited to their role of leading projects, managing groups, and communicating effectively, thereby increasing respective opportunities to secure promotions and consequently leadership in those organizations.

5. Can a technical role benefit from high emotional intelligence?

Yes, high emotional intelligence helps in technical roles through improved relationships with colleagues and clients, better stress management, and conflict resolution. It enables the technologists to understand and act on emotional feelings around them, enhancing the working atmosphere and building a highly effective team.

Related Stories

ESOFT Lifelong Learning

Online Problem-Solving Training in New York

Did you know that 85% of employers prioritize problem-solving skills in candidates? In New York, online problem-solving training can greatly enhance your ability to tackle complex challenges in various fields. This training not only develops critical thinking but also emphasizes collaboration and real-world applications. As you consider how to stand out in a competitive job market , you might want to explore what specific methodologies and outcomes this training offers. There's more to uncover about how you can leverage these skills effectively.

Table of Contents

Training Overview

Online problem-solving training equips you with essential skills to tackle complex challenges effectively and efficiently. This training adopts various methodologies that cater to diverse learning styles , ensuring that you remain engaged and actively participate throughout the process. Structured sessions often incorporate interactive elements such as case studies , simulations, and group discussions, enhancing your understanding of real-world problems.

You'll find that participant engagement is a critical aspect of this training. By fostering a collaborative environment , you're encouraged to share insights and experiences, which can deepen your grasp of problem-solving strategies. The use of breakout sessions allows you to work closely with peers, promoting teamwork and collective thinking.

Moreover, these training methodologies emphasize practical application . They challenge you to apply theoretical knowledge to practical scenarios, helping you develop a toolkit of strategies and techniques. As you progress, you'll learn to identify problems, analyze them critically, and formulate viable solutions .

This hands-on approach not only solidifies your learning but also prepares you to face future challenges with confidence. As a result, you emerge equipped to navigate complex situations in various professional settings.

Learning Outcomes

Participants can expect to achieve several key learning outcomes that enhance their problem-solving capabilities and prepare them for real-world challenges. One of the primary outcomes is the development of critical thinking skills . You'll learn to analyze complex situations , evaluate information effectively, and make informed decisions under pressure. This ability is essential in today's fast-paced environment, where quick yet sound judgments are often required.

Additionally, you'll enhance your collaborative skills through structured group activities and discussions. Working with peers allows you to practice communication techniques and learn how to leverage different perspectives to arrive at innovative solutions. You'll discover the importance of teamwork in problem-solving , as diverse viewpoints often lead to more thorough outcomes.

Moreover, by engaging in various scenarios, you'll gain confidence in applying these skills to real-world problems . This hands-on experience guarantees that you not only understand theoretical concepts but can also implement them effectively.

The curriculum is designed to provide a thorough framework that integrates theoretical knowledge with practical applications, ensuring you develop effective problem-solving strategies. This structured approach allows you to grasp key concepts while applying them in real-world scenarios.

Here are three essential components of the curriculum:

• Theoretical Foundations : You'll explore core theories and models related to problem-solving, enhancing your analytical skills.
• Practical Exercises : Engaging in hands-on activities enables you to practice strategies in dynamic situations, solidifying your understanding.
• Collaborative Projects : Working with peers encourages you to share insights and tackle problems collectively, fostering teamwork.

The curriculum design emphasizes both individual and group learning, ensuring a balanced development of skills. Additionally, thoughtful assessment strategies are implemented to evaluate your progress and understanding throughout the training.

These assessments not only measure your grasp of theoretical concepts but also your ability to apply them effectively in practical contexts. By the end of the program, you'll emerge with an extensive skill set that prepares you for real-world problem-solving challenges, ready to tackle complex issues with confidence and creativity.

Online Delivery

Delivering problem-solving training through a virtual platform enhances accessibility and flexibility , allowing you to engage with the material at your own pace while still benefiting from interactive elements . This approach transforms traditional learning into a more dynamic experience through virtual engagement.

Interactive sessions are a cornerstone of effective online delivery. They encourage participation and foster collaboration among participants, enabling you to practice problem-solving techniques in real-time . By leveraging tools like breakout rooms , polls, and discussion forums, you'll find that these sessions stimulate critical thinking and creativity.

Moreover, the asynchronous nature of online training allows you to revisit recorded sessions or supplementary materials whenever needed, reinforcing your understanding. This flexibility is particularly advantageous for busy professionals juggling multiple responsibilities.

The integration of technology in training not only modernizes the learning experience but also guarantees you're equipped with the skills necessary for today's fast-paced environments.

For any inquiries or assistance regarding our online problem-solving training, feel free to reach out to our dedicated support team. We prioritize your needs and aim to make the inquiry process as smooth as possible. Here's how you can contact us:

• Email : Send your inquiries to support@problemsolvingtraining.com for prompt responses.
• Phone : Call us at (123) 456-7890 during business hours for immediate assistance.
• Live Chat : Use our website's live chat feature for real-time support from our trained professionals.

We value your feedback and have implemented robust feedback mechanisms to guarantee we continuously improve our training programs. Whether it's a question about course content or suggestions for enhancements, your input is vital.

By engaging in the inquiry process, you help us tailor our services better to meet your expectations. Don't hesitate to get in touch — we're here to assist you in maximizing your learning experience.

Your success in online problem-solving training is our top priority, and we're committed to providing you with the support you need.

Matthew Lee is a distinguished Personal & Career Development Content Writer at ESS Global Training Solutions, where he leverages his extensive 15-year experience to create impactful content in the fields of psychology, business, personal and professional development. With a career dedicated to enlightening and empowering individuals and organizations, Matthew has become a pivotal figure in transforming lives through his insightful and practical guidance. His work is driven by a profound understanding of human behavior and market dynamics, enabling him to deliver content that is not only informative but also truly transformative.

Similar Posts

Online Diversity and Inclusion Training in New York

Boost your workplace's potential with online diversity and inclusion training in New York, but what transformative outcomes await your organization?

Online Marketing Strategy Training in New York

Step into New York's premier online marketing strategy training to elevate your skills—discover what sets this program apart from the rest!

Online Excel Training in New York

In New York, online Excel training can unlock powerful skills that transform your data analysis—discover how it can elevate your career today!

Online Negotiation Skills Training in New York

Fuel your negotiation prowess with our Online Negotiation Skills Training in New York and discover the secrets to achieving successful outcomes…

Online Training Programs in New Jersey

Discover cutting-edge online training programs in New Jersey that can transform your career—find out what opportunities await you!

Online Technical Writing Training in New York

Transform your career with online technical writing training in New York and discover how clear documentation can lead to unexpected opportunities.

• SUGGESTED TOPICS
• The Magazine
• Newsletters
• Managing Yourself
• Managing Teams
• Work-life Balance
• The Big Idea
• Data & Visuals
• Reading Lists
• Case Selections
• HBR Learning
• Topic Feeds
• Account Settings
• Email Preferences

The Case for College in the Era of Online Learning

• Robert Walker

In-person education provides valuable experiences, opportunities, and skills that can’t be replicated online.

Does pursuing a college education still make sense in the age of online learning and AI — when we have access to information for free via the internet? The problem with this question is that it frames college as an information gatekeeper, misunderstanding much of its value. For many, higher education institutions offer more than that: a transformative journey where students can network and develop transferable soft skills that require teamwork and repetition. You can maximize your college experience by leaning into these opportunities while simultaneously staying up to date with the latest technological trends. By being agile, networking vigorously, cultivating problem-solving skills, and seeking learning opportunities in the real world while in school, you can prepare yourself for a successful career.

Today, we have access to more information than ever before. YouTube and TikTok can provide us with in-depth learning opportunities for free — from professional development tips to AI tutorials . In more recent years, large language models like ChatGPT and Gemini have shown they can answer almost any question that comes to mind with an increasing level of accuracy .

• RW Robert Walker is the director of high school admissions at University of Advancing Technology. Walker has over 12 years of in-depth experience in recruitment and technology, has a genuine passion helping others achieve their educations dream,s and holds advanced degrees in technology leadership and cyber security.  

Partner Center

Navigation Menu

Search code, repositories, users, issues, pull requests..., provide feedback.

We read every piece of feedback, and take your input very seriously.

Saved searches

Use saved searches to filter your results more quickly.

To see all available qualifiers, see our documentation .

• Notifications You must be signed in to change notification settings

Are you looking for NPTEL Week 1 assignment answers for 2024 for July Dec Session ! If you’re enrolled in any of the NPTEL courses, this post will help you find the relevant assignment answers for Week 1. Ensure to submit your assignments by August 8, 2024.

nptel-assignment-answers/NPTEL-Week-1-Assignment-Answers-and-Solutions-2024

Folders and files.

Repository files navigation

Nptel-week-1-assignment-answers-and-solutions-2024, 1. artificial intelligence search methods for problem solving nptel week 1 assignment answers 2024.

Link:  https://progiez.com/artificial-intelligence-search-methods-for-problem-solving-week-1

2. Cloud Computing Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/cloud-computing-week-1-assignment-1-nptel-answers

3. Computer Architecture Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/computer-architecture-nptel-week-1-assignment-1-answers

4. Cyber Security and Privacy Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/cyber-security-and-privacy-week-1-nptel-assignment

5. Data Base Management System Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/data-base-management-system-nptel-assignment-1-answers

6. Data Science for Engineers Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/data-science-for-engineers-week-1-assignment-nptel

7. Data Structure and Algorithms using Java Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/data-structure-and-algorithms-using-java-week-1-nptel

8. Deep Learning for Computer Vision Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/deep-learning-for-computer-vision-week-1-nptel-answers

9. Deep Learning IIT Ropar Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/deep-learning-iit-ropar-week-1-assignment-1-nptel

10. Ethical Hacking Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/ethical-hacking-nptel-week-1-assignment-1-answers

11. Introduction to Internet of Things Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/introduction-to-internet-of-things-week-1-nptel-answers

12. Introduction to Machine Learning IITKGP Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/introduction-to-machine-learning-iitkgp-week-1-nptel

13. Introduction to Machine Learning Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/introduction-to-machine-learning-week-1-nptel-answers

14. Introduction to Operating Systems Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/introduction-to-operating-systems-week-1-assignment-1

15. Machine Learning and Deep Learning Fundamentals and Applications Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/machine-learning-and-deep-learning-fundamentals-and-applications-week-1

16. Programming Data Structures and Algorithms using Python Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/programming-data-structures-and-algorithms-using-python-week-1

17. Programming in Modern C++ Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/programming-in-modern-cpp-week-1-assignment-1-nptel

18. Problem Solving Through Programming in C Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/problem-solving-through-programming-in-c-week-1-nptel

19. Python for Data Science Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/python-for-data-science-week-1-assignment-1-nptel

20. Software Engineering Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/software-engineering-week-1-assignment-1-nptel-answers

21. Software Testing Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/software-testing-week-1-assignment-1-nptel-answers

22. Soft Skill Development Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/nptel-soft-skill-development-week-1-assignment-1-nptel-answer

23. Soft Skills Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/soft-skills-week-1-assignment-1-nptel-answers

24. Theory of Computation Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/theory-of-computation-week-1-assignment-1-nptel-answers

25. The Joy of Computing Using Python Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/the-joy-of-computing-using-python-week-1-nptel-answers

26. Digital Circuits Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/digital-circuits-week-1-assignment-1-nptel-answers

27. Programming in Java Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/programming-in-java-week-1-assignment-1-nptel-answers

28. Introduction to Industry 4.0 and Industrial Internet of Things Nptel Week 1 Assignment Answers 2024

Link:  https://progiez.com/nptel-introduction-to-industry-4-assignment-1-week-1

Submission Deadline

Don’t forget to submit your assignments by August 8, 2024!

By following the links above, you can easily find and complete your Week 1 assignments for various NPTEL courses. Ensure that your submissions are accurate and submitted before the deadline to avoid any penalties.

Stay tuned for more updates and guides on upcoming assignments and course material.

Information

• Author Services

Initiatives

You are accessing a machine-readable page. In order to be human-readable, please install an RSS reader.

All articles published by MDPI are made immediately available worldwide under an open access license. No special permission is required to reuse all or part of the article published by MDPI, including figures and tables. For articles published under an open access Creative Common CC BY license, any part of the article may be reused without permission provided that the original article is clearly cited. For more information, please refer to https://www.mdpi.com/openaccess .

Feature papers represent the most advanced research with significant potential for high impact in the field. A Feature Paper should be a substantial original Article that involves several techniques or approaches, provides an outlook for future research directions and describes possible research applications.

Feature papers are submitted upon individual invitation or recommendation by the scientific editors and must receive positive feedback from the reviewers.

Editor’s Choice articles are based on recommendations by the scientific editors of MDPI journals from around the world. Editors select a small number of articles recently published in the journal that they believe will be particularly interesting to readers, or important in the respective research area. The aim is to provide a snapshot of some of the most exciting work published in the various research areas of the journal.

Original Submission Date Received: .

• Active Journals
• Find a Journal
• Proceedings Series
• For Authors
• For Reviewers
• For Editors
• For Librarians
• For Publishers
• For Societies
• For Conference Organizers
• Open Access Policy
• Institutional Open Access Program
• Special Issues Guidelines
• Editorial Process
• Research and Publication Ethics
• Article Processing Charges
• Testimonials
• Preprints.org
• SciProfiles
• Encyclopedia

Article Menu

• Subscribe SciFeed
• Recommended Articles
• Google Scholar
• on Google Scholar
• Table of Contents

Find support for a specific problem in the support section of our website.

Please let us know what you think of our products and services.

Visit our dedicated information section to learn more about MDPI.

JSmol Viewer

Soft skills and employability of online graduate students.

1. Introduction

2. theoretical background, research questions.

• What are master’s students’ perceptions regarding the importance of soft skills, for their employability and professional development?
• How do online graduate students cluster and differentiate based on the development of studied soft skills using cluster analysis?

3. Materials and Methods

4.1. socioeconomic analysis, 4.2. perception regarding employability, 4.3. clusters and cluster analysis, 4.4. characterization of the clusters, 4.5. cluster one: self-regulation, effective communication, leadership, and innovation, 4.6. cluster two: demotivation, outlier, 4.7. cluster three: self-regulation, effective communication, leadership, and innovation, 4.8. demographic characteristics and valuation of soft skills, 5. discussion, 6. conclusions, author contributions, institutional review board statement, informed consent statement, data availability statement, acknowledgments, conflicts of interest.

• Fajaryati, N.; Budiyono, B.; Akhyar, M.; Wiranto, W. The Employability Skills Needed to Face the Demands of Work in the Future: Systematic Literature Reviews. Open Eng. 2020 , 10 , 595–603. [ Google Scholar ] [ CrossRef ]
• Ricchiardi, P.; Emanuel, F. Soft Skill Assessment in Higher Education. J. Educ. Cult. Psychol. Stud. 2018 , 18 , 21–53. [ Google Scholar ] [ CrossRef ]
• Kraja, Y.B.; Bejleri, E.; Saraçi, P. Soft Skills and Hard Skills Their Impact on Employment in Urban and Rural Areas. J. Law Sustain. Dev. 2023 , 11 , 1–14. [ Google Scholar ] [ CrossRef ]
• Klepikova, A.G.; Kormakova, V.N.; Eroshenkova, E.I.; Musaelian, E.N. Development of Online Master’s Degree Course in Education Digitalization Conditions: On BSU Experience. KnE Soc. Sci. 2021 , 2020 , 146–158. [ Google Scholar ] [ CrossRef ]
• Ummatqul Qizi, K.N. Soft Skills Development in Higher Education. Univ. J. Educ. Res. 2020 , 8 , 1916–1925. [ Google Scholar ] [ CrossRef ]
• Carter, M.A.; Lundberg, A.; Geerlings, L.R.C.; Bhati, A. Shifting Landscapes in Higher Education: A Case Study of Transferable Skills and a Networked Classroom in South-East Asia. Asia Pacific J. Educ. 2019 , 39 , 436–450. [ Google Scholar ] [ CrossRef ]
• Ludwig, S.C. Higher Learning: Lessons from an Online Advocate. Vopr. Obraz. Educ. Stud. Moscow 2018 , 4 , 167–187. [ Google Scholar ] [ CrossRef ]
• Barnard, L.; Paton, V.; Lan, W. Online Self-Regulatory Learning Behaviors as a Mediator in the Relationship between Online Course Perceptions with Achievement. Int. Rev. Res. Open Distance Learn. 2008 , 9 , 1–11. [ Google Scholar ] [ CrossRef ]
• Bennett, R. Employers’ Demands for Personal Transferable Skills in Graduates: A Content Analysis of 1000 Job Advertisements and an Associated Empirical Study. J. Vocat. Educ. Train. 2002 , 54 , 457–476. [ Google Scholar ] [ CrossRef ]
• Velasco, M.S. More than Just Good Grades: Candidates’ Perceptions about the Skills and Attributes Employers Seek in New Graduates. J. Bus. Econ. Manag. 2012 , 13 , 499–517. [ Google Scholar ] [ CrossRef ]
• Kuregyan, A.L.; Khusainova, M.A. Soft Skills as Key Competences for Successful Employability of Graduate Students. Vestn. Samara State Tech. Univ. Psychol. Pedagog. Sci. 2022 , 19 , 113–120. [ Google Scholar ] [ CrossRef ]
• Cinque, M.; Kippels, S. Soft Skills in Education: The Role of the Curriculum, Teachers, and Assessments Regional Center for Educational Planning , 1st ed.; UNESCO: Abu Dhabi, United Arab Emirates, 2023; pp. 1–37. [ Google Scholar ]
• Tang, K.N. Beyond Employability: Embedding Soft Skills in Higher Education. Turk. Online J. Educ. Technol. 2019 , 18 , 1–9. [ Google Scholar ]
• Capogna, S. Empowerment Organizzativo e Competenze Trasversali Tra Retorica e Virtù. Svilupp. Organ. 2019 , 1 , 82–91. [ Google Scholar ]
• Chandhok, S. Roles of Soft Skills in Employability and Professional Advancement: An Analytical Study. Int. Trans. J. Eng. 2021 , 12 , 1–10. [ Google Scholar ] [ CrossRef ]
• Labzina, P.G.; Menshenina, S.G. The Hermeneutic Approach as a Methodological Basis for the Development of Soft Skills in Technical University Students. Vestn. Samara State Tech. Univ. Psychol. Pedag. Sci. 2019 , 4 , 117–136. [ Google Scholar ] [ CrossRef ]
• Cristobal, A.; Quispe, F. Impact of Postgraduate Studies on the Professional Skills of Graduates Impacto de Los Estudios de Profesionales de Los Titulados Habilidades Profissionais Dos Graduados. Mendive Rev. Educ. 2022 , 20 , 93–104. [ Google Scholar ]
• Saavedra, M.G. Posgrados y Demandas Laborales: La Evaluación de Los Profesionales. Rev. Iberoam. Educ. 2006 , 38 , 1–15. [ Google Scholar ] [ CrossRef ]
• Crispín, M.L.; Doria, M.; Rivera, A.; Garza, M.; Carrillo, S.; Guerrero, G.; Patiño, H. Aprendizaje Autónomo: Orientaciones Para La Docencia , 1st ed.; Clacso, Universidad Iberoaméricana: Mexico City, Mexico, 2011; pp. 1–247. [ Google Scholar ]
• Guerra-Reyes, F.; Naranjo-Toro, M. Modelo Educativo , 2nd ed.; UTN: Ibarra, Ecuador, 2020; pp. 1–126. [ Google Scholar ]
• Román, M. Virtual Education in Graduate Programs. In Proceedings of the Digital World Learning Conference CIEV, Guatemala, 20 November 2018. [ Google Scholar ]
• World Health Organization. Life Skills Education in Schools (WHO/MNH/PSF/93. A Rev. 1) WHO ; WHO: Geneva, Switzerland, 1993. [ Google Scholar ]
• Di Francesco, G. Unità Capitalizzabili e Crediti Formativi. Metodologie e Strumenti Di Lavoro. Milano Fr. Angeli 1998 , 73 , 1–140. [ Google Scholar ]
• Proyect Tuning. Tuning America Latina , 1st ed.; Beneiton, P., Ed.; Alfa Europeaid: Bilbao, Spain, 2007; ISBN 9788578110796. [ Google Scholar ]
• UE Recomendación Del Parlamento Europeo y Del Consejo. Available online: https://bit.ly/3WsQ6Jl (accessed on 15 April 2024).
• European Commissionr Employment, S.A. Inclusion Transferability of Skills across Economic Sectors—Role and Importance for Employment at European Level ; Publications Office: Luxembourg, 2011. [ Google Scholar ]
• European Commission. Transferability of Skills across Economic Sectors—Role and Importance for Employment at European Level , 1st ed.; European Union: Luxembourg, 2011; pp. 1–96. [ Google Scholar ]
• Ananiadou, K.; Claro, M. 21st Century Skills and Competences for New Millennium Learners in OECD Countries , 1st ed.; Education Working Papers; OECD: Paris, France, 2009; pp. 1–34. [ Google Scholar ]
• Davies, A.; Fidler, D.; Gorbis, M. Future Work Skills 2020 , 1st ed.; Research Institute, University of Phoenix: Phoenix, AZ, USA, 2011; pp. 1–14. [ Google Scholar ]
• OCDE. Estrategia de Competencias de La OCDE 2019 , 21st ed.; Santillana, F., Ed.; OCDE: Madrid, Spain, 2019; ISBN 9788468057552. [ Google Scholar ]
• Manpower Group ¿Por Qué Son Necesarias Las Habilidades Blandas? Available online: https://workforce-resources.manpowergroup.com/skills/why-soft-skills-are-hot-skills (accessed on 11 March 2024).
• Raciti, P. La Medición de Las Competencias Transversales En Colombia: Una Propuesta Metodológica , 9th ed.; Eurosocial, Ed.; Programa EurosociAL: Medellin, Colombia, 2015; ISBN 9788899592011. [ Google Scholar ]
• Silva, S.; Ulloa-Cazarez, R. Soft Skills in Education: Montessori Education for Life and Online Higher Education. In Soft Skills for Human Centered Management and Global Sustainability ; Lepeley, M.-T., Ed.; Taylor & Francis group: New York, NY, USA, 2021; ISBN 9780367556402. [ Google Scholar ]
• Chaudhari, T. Soft Skills: Types, Characteristics and Importance. J. Commer. Trade 2021 , 16 , 9–12. [ Google Scholar ] [ CrossRef ]
• Cimatti, B. Definition, Development, Assessment of Soft Skills and Their Role for the Quality of Organizations and Enterprises. Int. J. Qual. Res. 2016 , 10 , 97–130. [ Google Scholar ] [ CrossRef ]
• Cesare Grisi Soft Skills: A Close Link between Business and Ethics|WiLL©-WORKING THE LIFE–LAB. Available online: https://www.willaboratory.com/soft-skills-a-close-link-between-business-and-ethics-2/ (accessed on 1 March 2024).
• Bernstein, B.L.; Evans, B.; Fyffe, J.; Halai, N.; Hall, F.L.; Jensen, H.S.; Marsh, H.; Ortega, S. The Continuing Evolution of the Research Doctorate ; Brill: Leiden, The Netherlands, 2014; pp. 5–30. ISBN 9789462095694. [ Google Scholar ]
• Snape, P. Enduring Learning: Integrating C21st Soft Skills through Technology Education. Des. Technol. Educ. Int. J. 2017 , 22 , 1–13. [ Google Scholar ]
• Laguna-Sánchez, P.; Abad, P.; de la Fuente-Cabrero, C.; Calero, R. A University Training Programme for Acquiring Entrepreneurial and Transversal Employability Skills, a Students’ Assessment. Sustainability 2020 , 12 , 796. [ Google Scholar ] [ CrossRef ]
• USAID. Soft Skills Development to Advance Student-Centered Higher Education , 1st ed.; From the American People, EEUU; USAID: Washington, DC, USA, 2022; pp. 1–21. [ Google Scholar ]
• García, M.G.; López, C.B.; Molina, E.C.; Casas, E.E.; Morales, Y.A.R. Development and Evaluation of the Team Work Skill in University Contexts. Are Virtual Environments Effective? Int. J. Educ. Technol. High. Educ. 2016 , 13 , 5. [ Google Scholar ] [ CrossRef ]
• Petrie, C.; García-Millán, C.; Mateo-Berganza, M. Escuelas Del Siglo XXI En América Latina y El Caribe , 1st ed.; BID, Banco Interamericano de Desarrollo: Washington, DC, USA, 2021; pp. 1–82. [ Google Scholar ]
• Sá, M.J.; Serpa, S. Higher Education as a Promoter of Soft Skills in a Sustainable Society 5.0. J. Curric. Teach. 2022 , 11 , 1–12. [ Google Scholar ] [ CrossRef ]
• Caggiano, V.; Schleutker, K.; Petrone, L.; González-Bernal, J. Towards Identifying the Soft Skills Needed in Curricula: Finnish and Italian Students’ Self-Evaluations Indicate Differences between Groups. Sustainability 2020 , 12 , 4031. [ Google Scholar ] [ CrossRef ]
• Richie, K.; Pragman, C.; Bowyer, S. Comparison of Perceived Needed Soft Skills of Undergraduate, Non-Traditional, Online Business Students to Employers’ Desired Soft Skills of Employees. J. High. Educ. Theory Pract. 2022 , 22 , 174–189. [ Google Scholar ] [ CrossRef ]
• Stewart, C.; Wall, A.; Marciniec, S. Mixed Signals: Do College Graduates Have the Soft Skills That Employers Want? Compet. Forum 2016 , 14 , 276–281. [ Google Scholar ]
• Pazil, A.H.M.; Razak, R.C. Perspectives of Asian Employers on Graduates’ Soft Skills: A Systematic Review. Univ. J. Educ. Res. 2019 , 7 , 2397–2405. [ Google Scholar ] [ CrossRef ]
• del Pilar García-Chitiva, M.; Correa, J.C. Soft Skills Centrality in Graduate Studies Offerings. Stud. High. Educ. 2023 , 49 , 956–980. [ Google Scholar ] [ CrossRef ]
• Naciones Unidas La Agenda 2030 y Los Objetivos de Desarrollo Sostenible Una Oportunidad Para América Latina y El Caribe , 6th ed; Alicia, B. (Ed.) Naciones Unidas: Santiago, Chile, 2018; ISBN 978-92-1-058643-6. [ Google Scholar ]
• OIT. Manual de Orientiaciones Metodológicas Para Desarrollo de Competencias de Empleabilidad , 1st ed.; OIT, Organización Internacional del Trabajo: Montevideo, Uruguay, 2020; pp. 1–225. [ Google Scholar ]
• Gray, A. The 10 Skills You Need to Thrive in the Fourth Industrial Revolution|World Economic Forum. Available online: https://www.weforum.org/agenda/2016/01/the-10-skills-you-need-to-thrive-in-the-fourth-industrial-revolution/ (accessed on 29 February 2024).
• Bera Guía Ética Para La Investigación Educativa, Cuarta Edición (2018)|BERA. Available online: https://www.bera.ac.uk/publication/guia-etica-para-la-investigacion-educativa-cuarta-edicion-2018 (accessed on 26 March 2024).
• Everitt, B.S.; Dunn, G. Multivariate Data and Multivariate Statistics. Appl. Multivar. Data Anal. 2001 , 1 , 1–8. [ Google Scholar ] [ CrossRef ]
• Rencher, A.C.; William, F.C. Methods of Multivariate Analysis , 3rd ed.; UTAH, Department of Statistics: Salt Lake City, UT, USA, 2012; pp. 1–758. [ Google Scholar ]
• Johnson, R.A.; Wichern, D.W. Applied Multivariate Statistical Analysis , 6th ed.; Pearson: Prentice Hall, NJ, USA, 2007; pp. 1–395. [ Google Scholar ]
• Pérez, C. Técnicas de Análisis Multivariante de Datos , 1st ed.; Perason: Madrid, Spain, 2004; pp. 1–672. [ Google Scholar ]
• Abdullah, A.R.; Muhammad, M.Z.; Md Nasir, N.A. The Role of Soft Skills within Business Students towards Graduate Employability. J. Entrep. Bus. 2019 , 7 , 83–94. [ Google Scholar ] [ CrossRef ]
• Volkova, N.; Zinukova, N.; Vlasenko, K.; Korobeinikova, T. Development and Mastery of Soft Skills among Graduate Students. Ukr. J. Educ. Stud. Inf. Technol. 2022 , 10 , 1–14. [ Google Scholar ] [ CrossRef ]
• Hagen, M.; Bouchard, D. Developing and Improving Student Non-Technical Skills in IT Education: A Literature Review and Model. Informatics 2016 , 3 , 7. [ Google Scholar ] [ CrossRef ]
• Succi, C.; Canovi, M. Soft Skills to Enhance Graduate Employability: Comparing Students and Employers’ Perceptions. Stud. High. Educ. 2020 , 45 , 1834–1847. [ Google Scholar ] [ CrossRef ]

Click here to enlarge figure

Share and Cite

Bedoya-Guerrero, A.; Basantes-Andrade, A.; Rosales, F.O.; Naranjo-Toro, M.; León-Carlosama, R. Soft Skills and Employability of Online Graduate Students. Educ. Sci. 2024 , 14 , 864. https://doi.org/10.3390/educsci14080864

Bedoya-Guerrero A, Basantes-Andrade A, Rosales FO, Naranjo-Toro M, León-Carlosama R. Soft Skills and Employability of Online Graduate Students. Education Sciences . 2024; 14(8):864. https://doi.org/10.3390/educsci14080864

Bedoya-Guerrero, Alejandra, Andrea Basantes-Andrade, Francisco Orlando Rosales, Miguel Naranjo-Toro, and Rocio León-Carlosama. 2024. "Soft Skills and Employability of Online Graduate Students" Education Sciences 14, no. 8: 864. https://doi.org/10.3390/educsci14080864

Article Metrics

Article access statistics, further information, mdpi initiatives, follow mdpi.

Subscribe to receive issue release notifications and newsletters from MDPI journals