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  1. Galaxy Note 7 recall: what you need to know (Note 7 officially

    samsung galaxy note 7 recall case study

  2. The Samsung Galaxy Note 7 Recall: T-Mobile Has Not Thought Through

    samsung galaxy note 7 recall case study

  3. Samsung Galaxy Note7 US Voluntary Recall Update

    samsung galaxy note 7 recall case study

  4. Samsung Galaxy Note 7 Recall

    samsung galaxy note 7 recall case study

  5. Samsung Galaxy Note 7 Recall Investigation Report Set For Jan. 23

    samsung galaxy note 7 recall case study

  6. Restoring the "explosive" RECALLED Galaxy Note7

    samsung galaxy note 7 recall case study

COMMENTS

  1. Samsung Note 7 Failure Case Study

    Discussion on Samsung Note 7 Failure. The failure of Samsung's Galaxy Note 7 has had enormous financial implications. It is estimated that it may lead to a revenue loss of over $ 5 billion. Even though the company could easily deal with the loss of income, the failure has great social and legal ramifications.

  2. PDF Samsung Note 7

    paper is the first of its kind case study on a first of its kind incident that hap-pened with Note 7 - one of the most talked about cases of 2016 and can be used as stepping stone for further analysis into this or similar cases. Keywords: Buyer Preferences, Consumer Behaviour, Mobile Phone Industry, Note 7 Explosion, Samsung Case INTRODUCTION

  3. A Brief History of Samsung's Troubled Galaxy Note 7

    October 11, 2016 10:22 AM EDT. S amsung Electronics announced Tuesday that it's stopping production of its Galaxy Note 7 smartphones, less than 24 hours after halting global sales of the device ...

  4. How Samsung Overcame Its Galaxy Note 7 Fiasco

    In 2016, Samsung was blowing up — quite literally. The phone maker was battling its biggest ever brand crisis, after defective Galaxy Note 7 smartphones began exploding around the world. A ...

  5. Remarkable Recovery: Samsung Crisis Management Case Study

    Samsung Galaxy Note 7 Crisis . The Note 7 battery issue marked a significant crisis for Samsung, leading to a widespread recall of the flagship smartphone and causing considerable damage to the company's reputation. The crisis began in September 2016 when reports emerged of Note 7 devices catching fire or exploding due to faulty batteries.

  6. Why Samsung's Note 7 Crisis Won't Hurt Its Brand Long Term

    October 26, 2016. Post. Things look rather bleak for Samsung at the moment. Within weeks of launching its flagship smartphone, the Galaxy Note 7, the company had to recall all of the more than 3 ...

  7. Samsung's Exploding Galaxy Note 7: A Case Study In How Not To Release A

    On August 24, a Samsung Galaxy Note 7 device exploded while connected to its charging cable. Similar reports began to emerge following the first. Shipment Delays And Official Worldwide Recall ...

  8. Samsung Explains Note 7 Battery Explosions, And Turns Crisis Into

    Samsung launched the Galaxy Note 7 to record preorders and sales in August, but the rosy start soon turned sour. Samsung had to initiate a recall in September of the first version of the Note 7 ...

  9. Samsung Finally Explains the Galaxy Note 7 Exploding Battery Mess

    After two bungled recalls — and three months after Samsung killed production of the fire-starting Galaxy Note 7 smartphone — the South Korean company is now ready to explain what went wrong ...

  10. Samsung's unprecedented recall of the Galaxy Note 7

    A replacement Samsung Galaxy Note 7 caught fire this morning in Virginia, the fourth known case in the United States in less than a week. Shawn Minter got in touch with The Verge after his Note 7 ...

  11. Samsung recalls Note 7 smartphone over exploding batteries

    Acknowledging the battery problem, Samsung on Friday said it would replace faulty phones with new ones and stop all Note 7 sales. It said about 35 cases from both South Korea and abroad had been ...

  12. Samsung's Galaxy Note 7 phones: what was wrong with them?

    After exploding phones, fireproof boxes, lawsuits and open letters, Samsung announces its investigation into what went wrong. Samsung has stopped production of the Galaxy Note 7 smartphone after ...

  13. Samsung Note7 Battery Failures Investigation

    January 22, 2017. Samsung says two different battery flaws were to blame for the fires that plagued its flagship Galaxy Note7 smartphone throughout the fall, leading to two separate recalls and ...

  14. Samsung Expands Recall to All Galaxy Note7 Devices

    Updated - Oct. 13 2016. Samsung has announced an expanded recall on all original and replacement Galaxy Note7 devices sold or exchanged in the United States in cooperation with the U.S. Consumer Product Safety Commission. Since the affected devices can overheat and pose a safety risk, we are asking consumers with a Galaxy Note7 to power it down ...

  15. Samsung Galaxy Note 7 recall: Here's what happens now

    Samsung recalled the Note 7 and promised to exchange the phone for a new model with a different battery, or give owners a different Galaxy phone, or get a refund. Some replacement Note 7s burned ...

  16. Samsung confirms battery faults as cause of Note 7 fires

    Samsung's probe into its Galaxy Note 7 fiasco has found that the overheating and burning of the phones was caused by faults with their batteries. The firm had axed its iPhone rival in October last ...

  17. Legal Implications of Samsung's Huge Recall of Galaxy Note 7 Phones

    Samini compared the recall to one of the bigger ones in recent memory, though it wasn't voluntarily like the Galaxy Note 7 recall is. "Samsung issued the recall to avoid a situation like Toyota is facing in the unintended acceleration cases," he explained. "Toyota was forced to issue the recall by government agencies.

  18. What Samsung Did Wrong When Responding To The Galaxy Note 7 ...

    As an example, in the case of the Galaxy Note 7, Samsung's official communications should have come after they coordinated the details of their recall with the CPSC in the US, and after they ...

  19. Samsung Reveals Root Cause of Galaxy Note7 Battery Fires

    Over the past several months, Samsung has been working to uncover the root cause of the Note7's battery fires. The company's own internal investigation involved over 700 engineers and data ...

  20. (PDF) Samsung Note 7 -An Unprecedented Recall That Created History

    Since this case is to highlight the possible issues with the Samsung Note 7's burning and its recall by the company, it is vital to understand the initial factors that afect the buying decision. he Conceptual Framework is being adopted from an existing literature from the study carried out by Kaushal and Kumar (2016). he idea of incorporating ...

  21. PDF A Critical Case Report of Samsung Note 7 Recall

    Tianlan Lan. Winchester School of Art, University of Southampton, Winchester, United Kingdom [email protected]. Abstract: This article is a report of Samsung Note 7 recall in 2016. Relevant literature, annual and news reports are summarized to analyze and assess. Samsung launched the smartphone Galaxy Note 7 on 19th August 2016.

  22. Case Study: Lesson Learned From the Battery Explosion of Samsung Galaxy

    Samsung Galaxy Note 7 INTRO Introduction Samsung is known for its widespread electronics takeover. In 2016, Samsung Galaxy Note7 is launched. However, after launching and selling this new model for six days, there were claims from customers about the battery defections As a result, Get started for FREE Continue.

  23. Latest T-Mobile News, Offers & Devices

    August 13, 2024 | 7 min read. Business Press Release. T-Mobile Delivers Industry-Leading Growth in Customers, Service Revenues and Profitability in Q2, Raises 2024 Customer and Cash Flow Guidance. July 31, 2024 | 15 min read. Un-carrier Press Release.