business plan sample for advertising company

Advertising Agency Business Plan Template

Written by Dave Lavinsky

Over the past 20+ years, we have helped over 1,000 entrepreneurs and business owners create business plans to start and grow their advertising agencies. On this page, we will first give you some background information with regards to the importance of business planning. We will then go through a advertising agency business plan template step-by-step so you can create your plan today.

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What Is an Advertising Agency Business Plan?

A business plan provides a snapshot of your advertising agency business as it stands today, and lays out your growth plan for the next five years. It explains your business goals and your strategy for reaching them. It also includes market research to support your plans.

Why You Need a Business Plan for Your Advertising Agency

If you’re looking to start a advertising agency, or grow your existing ad agency business, you need a business plan. A business plan will help you raise funding, if needed, and plan out the growth of your advertising agency business in order to improve your chances of success. Your advertising agency business plan is a living document that should be updated annually as your company grows and changes.

Sources of Funding for Advertising agencies

With regards to funding, the main sources of funding for a advertising agency business are personal savings, credit cards, bank loans and angel investors. With regards to bank loans, banks will want to review your business plan and gain confidence that you will be able to repay your loan and interest. To acquire this confidence, the advertising agency will not only want to confirm that your financials are reasonable, but they will also want to see a professional plan. Such a plan will give them the confidence that you can successfully and professionally operate a business. Personal savings and bank loans are the most common funding paths for social media marketing businesses.

Finish Your Business Plan Today!

How to write a business plan for an ad agency.

If you want to start an advertising agency business or expand your current one, you need a business plan. Below are links to each section of your advertising agency business plan template:

Executive Summary

Your executive summary provides an introduction to your business plan, but it is normally the last section you write because it provides a summary of each key section of your plan.

The goal of your Executive Summary is to quickly engage the reader. Explain to them the type of advertising agency you are operating and the status. For example, are you a startup, do you have an advertising agency that you would like to grow, or are you operating a chain of advertising agencies?

Next, provide an overview of each of the subsequent sections of your plan. For example, give a brief overview of the advertising industry. Discuss the type of advertising agency you are operating. Detail your direct competitors. Give an overview of your target customers. Provide a snapshot of your marketing plan. Identify the key members of your team. And offer an overview of your financial plan.  

Company Analysis

In your company analysis, you will detail the type of advertising agency you are operating and your business model.

For example, you might operate one of the following types of advertising agencies:

• Full-Service Advertising Agency : this type of ad agency performs a variety of client services including digital, traditional, social media, radio and print advertising campaigns.
• Digital Advertising Agency: this type of ad agency focuses on digital marketing and advertising; social media marketing, email marketing, content marketing, web design, and SEO.
• Traditional Advertising Agency: this type of ad agency specializes in traditional marketing and advertising campaigns in ways such as radio and television commercials, billboards, magazines, and newspapers advertisements.

In addition to explaining the type of advertising agency business you will operate, the Company Analysis section of your business plan needs to provide background on the business.

Include answers to question such as:

• When and why did you start the business?
• What milestones have you achieved to date? Milestones could include the number of customers served, number of positive reviews, revenue generated from advertising campaigns, etc.
• Your legal structure. Are you incorporated as an S-Corp? An LLC? A sole proprietorship? Explain your legal structure here.

Industry Analysis

In your industry analysis, you need to provide an overview of the advertising agency industry.

While this may seem unnecessary, it serves multiple purposes.

First, researching the advertising agency industry educates you. It helps you understand the market in which you are operating.

Secondly, market research can improve your strategy, particularly if your research identifies market trends.

The third reason for market research is to prove to readers that you are an expert in your industry. By conducting the research and presenting it in your plan, you achieve just that.

The following questions should be answered in the industry analysis section of your creative agency business plan:

• How big is the advertising agency industry (in dollars)?
• Is the market declining or increasing?
• Who are the key competitors in the market?
• Who are the key suppliers in the market?
• What trends are affecting the industry?
• What is the industry’s growth forecast over the next 5 – 10 years?
• What is the relevant market size? That is, how big is the potential market for your advertising agency business? You can extrapolate such a figure by assessing the size of the market in the entire country and then applying that figure to your local population.

Customer Analysis

The customer analysis section of your advertising agency business plan must detail the customers you serve and/or expect to serve.

The following are examples of customer segments: start-up companies, large corporations, small businesses and non-profit organizations.

As you can imagine, the customer segment(s) you choose will have a great impact on the type of ad agency business you operate. Clearly, a well-established business looking to expand operations would respond to different marketing promotions than a small start-up, for example.

Try to break out your target customers in terms of their demographic and psychographic profiles. With regards to demographics, include a discussion of the ages, genders, locations and income levels of the customers you seek to serve. Because most advertising agencies primarily serve customers living in their same city or town, such demographic information is easy to find on government websites.

Psychographic profiles explain the wants and needs of your target customers. The more you can understand and define these needs, the better you will do in attracting and retaining your customers.

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Competitive Analysis

Your competitive analysis should identify the indirect and direct competitors your business faces and then focus on the latter.

Direct competitors are other advertising agencies.

Indirect competitors are other options that customers have to purchase from that aren’t direct competitors. This includes marketing agencies, graphic designers and freelancers.

With regards to direct competition, you want to describe the other advertising agencies with which you compete. Most likely, your direct competitors will be house flippers located very close to your location.

For each such competitor, provide an overview of their businesses and document their strengths and weaknesses. Unless you once worked at your competitors’ businesses, it will be impossible to know everything about them. But you should be able to find out key things about them such as:

• What types of customers do they serve?
• What types of advertising do they specialize in?
• What is their pricing (premium, low, etc.)?
• What are they good at?
• What are their weaknesses?

With regards to the last two questions, think about your answers from the customers’ perspective. And don’t be afraid to ask your competitors’ customers what they like most and least about them.

The final part of your competitive analysis section is to document your areas of competitive advantage. For example:

• Will you provide a wider variety of advertising services?
• Will you provide more team support?
• Will you offer better pricing?

Think about ways you will outperform your competition and document them in this section of your plan.  

Marketing Plan

Traditionally, a marketing plan includes the four P’s: Product, Price, Place, and Promotion. For a advertising agency business plan, your marketing plan should include the following:

Product : In the product section, you should reiterate the type of advertising agency company that you documented in your Company Analysis. Then, detail the specific products you will be offering. For example, in addition to advertising services, will you include public relations and/or social media management services as well?

Price : Document the prices you will offer and how they compare to your competitors. Essentially in the product and price sub-sections of your marketing plan, you are presenting the services you offer and their prices.

Place : Place refers to the location of your advertising agency company. Document your location and mention how the location will impact your success. For example, is your advertising agency business located in a busy retail district, a business district, a stand-alone building, etc. Discuss how your location might be the ideal location for your customers.

Promotions : The final part of your advertising agency marketing plan is the promotions section. Here you will document how you will drive customers to your location(s). The following are some promotional methods you might consider:

• Advertising in local papers and magazines
• Reaching out to local websites
• Social media marketing
• Local radio advertising

Operations Plan

While the earlier sections of your business plan explained your goals, your operations plan describes how you will meet them. Your operations plan should have two distinct sections as follows.

Everyday short-term processes include all of the tasks involved in running your advertising agency business, including marketing your services, obtaining new clients and launching new services.

Long-term goals are the milestones you hope to achieve. These could include the dates when you expect to have X number marketing campaigns completed, or when you hope to reach $X in revenue. It could also be when you expect to expand your business to a new city.  

Management Team

To demonstrate your advertising agency business’ ability to succeed, a strong management team is essential. Highlight your key players’ backgrounds, emphasizing those skills and experiences that prove their ability to grow a company.

Ideally you and/or your team members have direct experience in managing advertising agencies. If so, highlight this experience and expertise. But also highlight any experience that you think will help your business succeed.

If your team is lacking, consider assembling an advisory board. An advisory board would include 2 to 8 individuals who would act like mentors to your business. They would help answer questions and provide strategic guidance. If needed, look for advisory board members with experience in overseeing advertising campaigns or successfully running their own advertising agency.  

Financial Plan

Your financial plan should include your 5-year financial statement broken out both monthly or quarterly for the first year and then annually. Your financial statements include your income statement, balance sheet and cash flow statements.

Income Statement : an income statement is more commonly called a Profit and Loss statement or P&L. It shows your revenues and then subtracts your costs to show whether you turned a profit or not.

In developing your income statement, you need to devise assumptions. For example, will you obtain two new clients per month or five? And will sales grow by 2% or 10% per year? As you can imagine, your choice of assumptions will greatly impact the financial forecasts for your business. As much as possible, conduct research to try to root your assumptions in reality.

Balance Sheets : Balance sheets show your assets and liabilities. While balance sheets can include much information, try to simplify them to the key items you need to know about. For instance, if you spend $50,000 on building out your advertising agency business, this will not give you immediate profits. Rather it is an asset that will hopefully help you generate profits for years to come. Likewise, if a bank writes you a check for $50,000, you don’t need to pay it back immediately. Rather, that is a liability you will pay back over time.

Cash Flow Statement : Your cash flow statement will help determine how much money you need to start or grow your business, and make sure you never run out of money. What most entrepreneurs and business owners don’t realize is that you can turn a profit but run out of money and go bankrupt.

In developing your Income Statement and Balance Sheets be sure to include several of the key costs needed in starting or growing a advertising agency business:

• Location build-out including design fees, construction, etc.
• Cost of equipment and supplies
• Payroll or salaries paid to staff
• Business insurance
• Taxes and permits
• Legal expenses

Attach your full financial projections in the appendix of your plan along with any supporting documents that make your plan more compelling. For example, you might include your office location lease or sample advertising campaigns.  

Putting together a business plan for your advertising agency is a worthwhile endeavor. If you follow the template above, by the time you are done, you will have an expert ad agency business plan; download it to PDF to show banks and investors. You will really understand the advertising agency industry, your competition, and your customers. You will have developed a marketing plan and will really understand what it takes to launch and grow a successful advertising agency business.

Don’t you wish there was a faster, easier way to finish your Advertising Agency business plan?

OR, Let Us Develop Your Plan For You

Since 1999, Growthink has developed business plans for thousands of companies who have gone on to achieve tremendous success.   Click here to see how Growthink’s professional business plan consulting services can create your business plan for you.

Other Helpful Business Plan Articles & Templates

Advertising Agency Business Plan Template

Written by Dave Lavinsky

Advertising Agency Business Plan

You’ve come to the right place to create your Advertising Agency business plan.

We have helped over 1,000 entrepreneurs and business owners create business plans and many have used them to start or grow their Advertising Agencies.

Below is a template to help you create each section of your Advertising Agency business plan.

Executive Summary

Business overview.

The Premium Advertising Agency is a startup advertising agency located in Cincinnati, Ohio. The company is founded by Patricia and Danielle Swanson, sisters who have amassed millions of dollars for their clients over the past ten years while working at a national chain advertising agency. Now that they’ve garnered a positive reputation of securing a high rate of visibility and profitability for their clients, they have decided to form their own company and they’ve invited former clients to join them. They plan on recruiting a highly-effective team of associates to help manage their agency at the highest peak of performance and stellar results for their clients.

The Premium Advertising Agency will provide a comprehensive array of advertising services to a wide variety of companies and entities that need assistance in launching or growing their businesses. The Premium Advertising Agency will be a one-stop shop for everything needed to propel any business to the next level of profitability and exposure to new client bases within their local region. Premium Advertising Agency will be the ultimate choice in Cincinnati for advertising campaigns and services, while also being a moderately-priced agency in the city.

Product Offering

The following are the services that Premium Advertising Agency will provide:

• Full-service digital media marketing
• Targeted traffic campaigns
• Market research
• Strategic traditional advertising campaigns
• Innovative and results-driven solutions
• Social media analytics
• Content creation (website, social media)
• Influencer marketing
• Paid advertising campaigns
• Day to day account management

Customer Focus

Premium Advertising Agency will target small-to-large-sized businesses within the greater Cincinnati region. There is no company that is too small or too large that cannot benefit from a comprehensive and effective advertising promotion or ongoing advertising program. Premium Advertising Agency will target executive board members at networking events. Premium advertising Agency will target diverse, women-owned and veteran-owned businesses.

Premium Advertising Agency will target marketing managers via local and national associations.

Management Team

Premium Advertising Agency will be co-owned and operated by Patricia and Danielle Swanson. They have recruited Jay Jameson to be the Accounts Manager and Lawrence Slater to be the Staff Accountant. In addition, they have recruited Janelle Meredith to be the Human Resources Manager.

Patricia Swanson is a graduate of the University of Ohio, where she earned a bachelor’s degree in Digital Marketing. Danielle Swanson is also a graduate of the University of Ohio, where her earned degree was in Business Management. Patricia and Danielle amassed millions of dollars for their clients over the past ten years while working at a national chain advertising agency. Now that they’ve garnered a positive reputation of securing a high rate of visibility and profitability for their clients, they have decided to form their own company and they’ve invited former clients to join them.

Success Factors

Premium Advertising Agency will be able to achieve success by offering the following competitive advantages:

• Friendly, knowledgeable, and highly-qualified team at the Premium Advertising Agency
• Comprehensive menu of services, including social media and digital campaigns
• Traditional advertising campaigns with highly-productive and profitable results
• Innovative techniques that solve the difficult advertising issues of today’s consumer groups
• Select marketing and advertising campaigns for startup companies.
• Premium Advertising Agency offers the best pricing packages for full-service, ongoing account maintenance or one-time marketing campaigns. Their pricing structure is the most cost effective when compared to their competition.

Financial Highlights

Premium Advertising Agency is seeking $200,000 in debt financing to launch its Premium Advertising Agency. The funding will be dedicated toward securing the office space and purchasing office equipment and supplies. Funding will also be dedicated toward three months of overhead costs to include payroll of the staff, rent, and marketing costs for the print ads and marketing costs. The breakout of the funding is below:

• Office space build-out: $20,000
• Office equipment, supplies, and materials: $10,000
• Three months of overhead expenses (payroll, rent, utilities): $150,000
• Marketing costs: $10,000
• Working capital: $10,000

The following graph outlines the financial projections for Premium Advertising Agency.

Company Overview

Who is premium advertising agency.

Premium Advertising Agency is a newly established, full-service advertising agency in Cincinnati, Ohio. Premium Advertising Agency will be the most reliable, effective, and results-driven choice for all businesses in Cincinnati and the surrounding communities. Premium Advertising Agency will provide a comprehensive menu of advertising and marketing services for any business, large or small, to utilize. Their full-service approach includes a comprehensive array of customized campaigns.

  Premium Advertising Agency will be able to actively manage every client account, with dedication to the unique needs of each client. The team of professionals are highly qualified and experienced in marketing and advertising across all traditional methods and digital platforms, as well. Premium Advertising Agency removes all the typical headaches and issues of advertising and marketing and ensures effective solutions are provided, while delivering the best customer service at the same time.

Premium Advertising Agency History

Since incorporation, Premium Advertising Agency has achieved the following milestones:

• Registered Premium Advertising Agency, LLC to transact business in the state of California.
• Has a contract in place for a 20,000 square foot office in a midtown building.
• Reached out to numerous contacts and former clients to spread the word and follow Premium Advertising Agency to their new location.
• Began recruiting a staff of fifteen account managers and six office personnel to work at Premium Advertising Agency.

Premium Advertising Agency Services

The following will be the services Premium Advertising Agency will provide:

Industry Analysis

The advertising agency industry is expected to grow over the next five years to over $500 billion. The growth will be driven by an increased dependency on social media marketing and various forms of digital campaigns. These will replace some traditional forms of advertising and marketing. The growth will also be driven by an increased number of customers who view the internet for a variety of purposes, where advertisements can be strategically placed to influence buying decisions. The growth will also be driven by the application of technological solutions and invitations to consumers not yet known. The growth will be driven by fewer brick-and-mortar stores and an increase in online purchases and marketing campaigns thus directed. Costs will likely be reduced as digital platforms and consumer invitations will become more plentiful and thus, less expensive to produce.

Customer Analysis

Demographic profile of target market.

Premium Advertising Agency will target the businesses in Cincinnati, Ohio. They will target marketing directors and executive personnel of companies. They will target startup companies that are diverse, woman-owned or veteran-owned. They will target associations and trade show events where personal meetings with executives can take place.

Customer Segmentation

Premium Advertising Agency will primarily target the following customer profiles:

• Businesses in the Cincinnati, Ohio region.
• Marketing directors
• C-suite executives and decision-makers
• Startup company executives of diverse, woman-owned, or veteran-owned businesses
• Marketing association executives and thought leaders

Competitive Analysis

Direct and indirect competitors.

Premium Advertising Agency will face competition from other companies with similar business profiles. A description of each competitor company is below.

Boone & Stratton Advertising

Boone & Stratton Advertising provides comprehensive marketing and advertising services within Cincinnati, Ohio and the surrounding communities. The company is over 100 years old and is entrenched with family members of both original partners, Madison Boone and Jeremy Stratton. The company has 100 advertising managers, who primarily focus on traditional advertising methods in print, telephone, and added-value inserts in publications. The company leases a multi-story building in the downtown area of Cincinnati and is known for the “team spirit” of the advertising account managers and rigorous standards of professionalism required of each by the executive board members.

Although Boone & Stratton Advertising is well-entrenched in the Cincinnati business landscape, the company does not engage in digital marketing or social media outreach campaigns. This leaves the opening for newer, innovative companies to enter their space and engage with their customers, particularly if companies are targeting younger demographic audiences.

SportsSupport Ad Agency

The SportsSupport Ad Agency is a company that focuses on the sports industry throughout the U.S. The Cincinnati location is one of 25 within this national chain advertising agency and the focus for this location is on regional sports clients. The advertising agency has highly-segmented sports apparel clients directed toward outdoor winter activities, as well as spring, summer and fall activities that include boats, fishing and accessory clients for those targeted audience segments. SportsSupport Ad Agency uses social media marketing via popular channels and uses certain channels to conduct surveys or to test product ideas. Most of the campaigns are directed toward the executives within the industries related to sports and their ad budgets for the yearly track of traditional advertisements.

XYZ Digital Promotions

XYZ Digital Promotions is a social media marketing agency located in Cincinnati, Ohio. The company targets the brand managers who oversee products that appeal to younger demographic customers. XYZ Digital Promotions claims to effectively enter and invite that target market better than any other advertising agency. XYZ Digital Promotions targets and partners with executives of beer, music festivals, streetwear, and hip hop music labels to bring the message to consumers via structured and direct digital campaigns.

XYZ Digital Promotions was founded in 2020 during the global pandemic. The brand messages offered to consumers were on-point and spoke to their “human condition,” as well as pointing to a variety of products to solve or provide solace for those hard conditions. Campaigns include new music cuts and contain an array of references to popular stars of the year, with memes and graphic art elements to most campaigns. XYZ Digital Promotions is a highly-segmented, successful advertising and marketing company directed to the consumer aged 17-25.

Competitive Advantage

Premium Advertising Agency will be able to offer the following advantages over their competition:

• Innovative techniques that solve the advertising issues of today’s consumer groups

Marketing Plan

Brand & value proposition.

Premium Advertising Agency will offer the unique value proposition to its clientele:

• Highly-qualified team of skilled employees who are able to provide a comprehensive array of social media campaigns and traditional advertising techniques to ensure successful growth for their clients.

Promotions Strategy

The promotions strategy for Premium Advertising Agency is as follows:

Word of Mouth/Referrals

Premium Advertising Agency has built up an extensive list of contacts and clients over the years by providing exceptional service and expertise to their account clients. Premium Advertising Agency invites former and current clients to follow them to the new company and help spread the word of the Premium Advertising Agency.

Professional Associations and Networking

Premium Advertising Agency will embark on a thorough campaign to network extensively through regional association and business groups. They will also target marketing directors and executive personnel within those same business groups. They will target startup companies that are diverse, woman-owned or veteran-owned.

Website/SEO Marketing

Premium Advertising Agency will fully utilize their website. The website will be well organized, informative, and list all the services that Premium Advertising Agency provides. The website will also list their contact information. Agency brand managers, and list their top-tier brand alliances. The Premium Advertising Agency’s website presence will engage SEO marketing tactics so that anytime someone types in the Google or Bing search engine “advertising agency” or “marketing company near me”, Premium Advertising Agency will be listed at the top of the search results.

The pricing of Premium Advertising Agency will be moderate and on par with competitors so customers feel they receive excellent value when purchasing their services.

Operations Plan

The following will be the operations plan for Premium Advertising Agency. Operation Functions:

• Patricia Swanson will be the President and co-owner of the company. Danielle Swanson will be the Vice President and co-owner of the company. They will oversee all staff and manage client relations. Danielle and Patricia have spent the past year recruiting the following staff:
• Jay Jameson, a former associate at their prior employer, will take on the role of the Accounts Manager, directing and assisting Account Representatives.
• Janelle Meredith, a former associate, will be the Administrative Manager, and will manage the office administration, client files, and provide human resources training.
• Lawrence Slater will be the Staff Accountant, providing all client accounting, tax payments, and monthly financial reporting.

Milestones:

Premium Advertising Agency will have the following milestones completed in the next six months.

• 5/1/202X – Finalize contract to lease office space
• 5/15/202X – Finalize personnel and staff employment contracts for Premium Advertising Agency
• 6/1/202X – Finalize contracts for Premium Advertising Agency clients
• 6/15/202X – Begin networking at industry events
• 6/22/202X – Begin moving into Premium Advertising Agency office
• 7/1/202X – Premium Advertising Agency opens its office for business

Jay Jameson, a former associate at their prior employer, will take on the role of the Accounts Manager, directing and assisting Account Representatives. Janelle Meredith, a former associate, will be the Administrative Manager, and will manage the office administration, client files, and provide human resources training. Lawrence Slater will be the Staff Accountant, providing all client accounting, tax payments, and monthly financial reporting.

Financial Plan

Key revenue & costs.

The revenue drivers for Premium Advertising Agency are the fees they will charge to their clients for their advertising and marketing services.

The cost drivers will be the overhead costs required in order to staff Premium Advertising Agency. The expenses will be the payroll cost, rent, utilities, office supplies, and marketing materials.

Funding Requirements and Use of Funds

Premium Advertising Agency is seeking $200,000 in debt financing to launch its advertising agency. The funding will be dedicated toward securing the office space and purchasing office equipment and supplies. Funding will also be dedicated toward three months of overhead costs to include payroll of the staff, rent, and marketing costs for the print ads and association memberships. The breakout of the funding is below:

Key Assumptions

The following outlines the key assumptions required in order to achieve the revenue and cost numbers in the financials and in order to pay off the startup business loan.

• Number of Clients Per Month: 35
• Average Revenue per Month: $175,000
• Office Lease per Year: $100,000

Financial Projections

Income statement.

Balance Sheet

Cash Flow Statement

Advertising Agency Business Plan FAQs

What is an advertising agency business plan.

An advertising agency business plan is a plan to start and/or grow your advertising agency business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.

You can easily complete your Advertising Agency business plan using our Advertising Agency Business Plan Template here .

What are the Main Types of Advertising Agency Businesses? 

There are a number of different kinds of advertising agency businesses , some examples include: Full-Service Advertising Agency, Digital Advertising Agency, and Traditional Advertising Agency.

How Do You Get Funding for Your Advertising Agency Business Plan?

Advertising Agency businesses are often funded through small business loans. Personal savings, credit card financing and angel investors are also popular forms of funding.

What are the Steps To Start an Advertising Agency Business?

Starting an advertising agency business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster.

1. Develop An Advertising Agency Business Plan - The first step in starting a business is to create a detailed advertising agency business plan that outlines all aspects of the venture. This should include potential market size and target customers, the services or products you will offer, pricing strategies and a detailed financial forecast. 

2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your advertising agency business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your advertising agency business is in compliance with local laws.

3. Register Your Advertising Agency Business - Once you have chosen a legal structure, the next step is to register your advertising agency business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws.

4. Identify Financing Options - It’s likely that you’ll need some capital to start your advertising agency business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms.

5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations.

6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events.

7. Acquire Necessary Advertising Agency Equipment & Supplies - In order to start your advertising agency business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation.

8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your advertising agency business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising. 

Learn more about how to start a successful advertising agency business:

• How to Start an Advertising Agency

How to Create an Advertising Agency Business Plan

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• Company Valuation
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Reading Time : 24 Min

Business plan 101.

Starting an advertising agency is an exciting venture, but success requires careful planning. A comprehensive business plan is the foundation of your agency’s growth and profitability. In this blog post, we will guide you through the process of creating a well-structured advertising agency business plan that aligns with your goals. As an expert startup consultant service provider, Stellar Business Plans is here to support you in crafting a winning strategy that stands out in the competitive advertising industry.

The executive summary is the gateway to your business plan, offering a concise overview of your agency’s key elements. This section is your chance to make a strong first impression and capture the reader’s attention. While providing an elevator pitch, emphasize the unique aspects of your agency that set it apart from the competition. Include your mission and vision statements, key services, target market, and the most significant financial projections. Keep it brief, engaging, and compelling to entice investors, partners, and potential clients to read further.

Stellar Business Tips:

• Keep the executive summary clear and concise, focusing on the unique value your agency brings to the market.
• Highlight your agency’s key differentiators, such as specialized expertise, innovative approaches, or a client-centric approach.

Example: “XYZ Advertising Agency offers data-driven solutions that deliver up to 30% higher conversion rates for our clients, thanks to our cutting-edge AI-powered ad targeting algorithms.”

The company overview provides essential background information about your advertising agency. Detail the founding story, explaining the inspiration behind your agency and the driving force that led to its establishment. Introduce the key stakeholders, founders, and leadership team, highlighting their expertise and experience in the advertising industry. Clearly state your agency’s mission, vision, and values to showcase your commitment to delivering exceptional services. Additionally, provide insights into your agency’s current status, such as the number of employees, locations, and awards or recognitions received.

• Personalize the company overview by sharing anecdotes or personal experiences that motivated you to start the agency.
• Emphasize your team’s collective strengths and past successes to build trust and credibility.

Example: “Our agency, Stellar Ads, was founded by marketing enthusiasts with a shared passion for creative storytelling. Our team members collectively bring over 50 years of experience in successful advertising campaigns for Fortune 500 companies.”

A thorough market analysis is crucial to understanding the advertising industry’s current state and future trends. Conduct extensive research on market growth rates, industry size, and key drivers shaping the advertising landscape. Identify emerging technologies and digital platforms that are disrupting traditional advertising methods. Gather data on consumer behavior, preferences, and engagement with different advertising channels. Use industry reports, market research, and expert insights to back up your analysis and projections.

• Utilize reputable sources and industry reports for market data and statistics.
• Focus on current and future trends that will impact the advertising industry, such as the rise of mobile advertising or the growth of influencer marketing.

Example: “According to the Global Advertising Market report by Grand View Research, the global advertising market is projected to reach $654.55 billion by 2028, with digital advertising accounting for over 50% of total ad spending.”

Defining your target market is critical for tailoring your advertising strategies to meet specific needs. Identify the primary industries or sectors you want to serve and the demographics of your ideal clients. Create buyer personas to better understand the pain points, challenges, and aspirations of your target audience. Conduct surveys or interviews with potential clients to gain valuable insights into their expectations from an advertising agency. Analyze competitors’ clientele to identify gaps and opportunities for your agency.

• Consider conducting focus groups or beta testing campaigns to gather feedback from potential clients before launch.
• Use social listening tools to monitor online conversations and understand customer sentiment regarding advertising trends and campaigns.

Example: “Our target market includes tech startups and e-commerce businesses in the B2C segment, aged 25-35, who seek innovative and visually captivating ad campaigns to stand out in a competitive market.”

A comprehensive competitor analysis helps you position your agency strategically in the market. Identify direct and indirect competitors, evaluating their strengths, weaknesses, and market share. Study their marketing and sales strategies, service offerings, pricing models, and client retention practices. Identify areas where your agency can excel and differentiate itself from competitors. Highlight your competitive advantages and how you plan to capture market share from established players.

• Use a SWOT analysis to identify your agency’s strengths, weaknesses, opportunities, and threats in comparison to competitors.
• Conduct regular competitor monitoring to stay updated on their new offerings and strategies.

Example: “Competitor A excels in social media marketing, but our agency’s strength lies in data-driven audience targeting, providing clients with a higher return on investment (ROI) through efficient ad spend.”

Detail the breadth and depth of your advertising services, showcasing your expertise in various advertising channels. Describe each service in-depth, including the strategies, tools, and technologies used to deliver exceptional results to clients. Provide case studies and success stories of previous campaigns that demonstrate your agency’s capabilities. Present testimonials or feedback from satisfied clients to build trust and credibility with potential clients.

• Highlight case studies where your agency’s creativity and problem-solving skills resulted in successful campaigns.
• Mention your agency’s adaptability to new advertising platforms and technologies to demonstrate your readiness for future challenges.

Example: “Our comprehensive services encompass digital advertising, content marketing, brand storytelling, and influencer partnerships. In a recent campaign for Client B, we increased brand awareness by 50% through a compelling social media storytelling series.”

A well-crafted marketing and sales strategy is essential for attracting clients and driving business growth. Outline your digital marketing efforts, content marketing, social media presence, and thought leadership initiatives. Leverage search engine optimization (SEO) to increase your agency’s visibility and organic reach. Showcase your agency’s past successes to demonstrate your track record of delivering results. Additionally, develop a sales playbook that outlines your sales team’s strategies, tactics, and target metrics for lead generation and conversion.

• Showcase your agency’s expertise through thought leadership content, such as blog posts, webinars, or whitepapers.
• Leverage client testimonials and case studies in your marketing materials to establish credibility and trust.

Example: “Our marketing strategy includes targeted content marketing and thought leadership webinars that showcase our agency’s expertise in the advertising industry. We consistently engage with our audience on social media platforms to build lasting relationships.”

The operational plan outlines how your agency will function on a day-to-day basis to deliver outstanding services. Define the organizational structure and hierarchy, including the roles and responsibilities of each team member. Emphasize collaboration and cross-functional communication to ensure seamless workflow. Detail the workflow for creating and executing advertising campaigns, from initial client briefings to campaign launch and reporting.

• Emphasize the importance of open communication and collaboration between creative and account teams to deliver cohesive campaigns.
• Implement a project management system to streamline workflow and ensure timely delivery of campaigns.

Example: “Our agency follows an agile project management approach, allowing creative teams to collaborate with account managers and clients in real-time, resulting in efficient campaign execution and streamlined processes.”

An advertising agency’s success heavily relies on its team of creative professionals, marketers, and account managers. Detail your talent acquisition and retention strategies, emphasizing a culture that fosters creativity, innovation, and growth. Offer competitive compensation packages, professional development opportunities, and incentives to retain top talent. Outline your recruitment process, employee training programs, and mentoring initiatives to nurture and upskill your team.

• Offer flexible work arrangements and a positive work culture to attract and retain diverse talent.
• Encourage continuous learning and skill development to keep your team updated on the latest advertising trends and technologies.

Example: “Our agency provides ongoing training and development programs to nurture our team’s creative and strategic skills. We foster a culture of open communication and creative freedom, ensuring every team member feels valued and motivated.”

Financial projections are essential for demonstrating the agency’s viability and potential return on investment. Provide detailed revenue projections based on your target market and service offerings. Factor in pricing strategies, growth rates, and market share estimations. Include expense projections, such as salaries, marketing, technology, rent, and overhead costs. Prepare income statements, balance sheets, and cash flow forecasts for multiple years to demonstrate long-term sustainability.

• Use conservative estimates in your financial projections to account for unexpected challenges or market fluctuations.
• Include a sensitivity analysis to understand how changes in key variables may impact your agency’s financial performance.

Example: “Our financial projections indicate a 20% revenue growth in the first year, driven by increased demand for digital advertising services. We anticipate a healthy profit margin of 15%, with prudent cost management.”

A well-managed budget ensures efficient resource allocation and maximizes the return on investments. Develop a detailed budget for various operational and marketing expenses, ensuring they align with your business objectives. Consider potential cost-saving measures and opportunities for strategic investments to fuel growth. Regularly review and adjust your budget based on performance and changing market dynamics.

• Keep a contingency budget for unforeseen circumstances, such as sudden campaign changes or market disruptions.
• Allocate resources based on data and performance metrics to optimize ROI.

Example: “Our budget allocates 30% of total funds for marketing and lead generation efforts, as we aim to expand our client base through targeted campaigns and strategic partnerships.”

Attracting and retaining clients is the lifeblood of an advertising agency. Develop a comprehensive client acquisition plan, including lead generation strategies, outreach initiatives, and networking efforts. Implement a structured client onboarding process to ensure clear communication, expectations, and deliverables. Focus on building long-term relationships and delivering outstanding results to retain clients and encourage referrals.

• Offer attractive referral programs or incentives for clients who refer new business to your agency.
• Establish a client feedback system to continuously improve your services based on client preferences and satisfaction.

Example: “Our agency maintains strong relationships with our clients by providing regular performance reports and conducting satisfaction surveys. We incentivize client referrals with exclusive access to upcoming beta campaigns.”

Advertising is rapidly evolving, driven by technological advancements and digital transformation. Embrace technology to enhance your advertising campaigns and improve data analytics. Adopt advanced tools and platforms for audience targeting, retargeting, and campaign optimization. Stay abreast of emerging technologies and trends to stay competitive and offer innovative solutions to clients.

• Invest in analytics tools to gather data on campaign performance and audience behavior, enabling data-driven decision-making.
• Keep your team updated on the latest advertising technologies through training and workshops.

Example: “Our agency harnesses AI-driven analytics tools to precisely target audiences and optimize campaigns in real-time. Our technology investments allow us to deliver more personalized ad experiences, resulting in higher engagement rates.”

The advertising industry comes with its fair share of risks, from data breaches to campaign performance challenges. Identify potential risks and develop mitigation strategies to minimize their impact on your agency’s operations. Ensure your agency complies with advertising laws, data privacy regulations, and industry standards. Educate your team on ethical advertising practices and transparency in client communications.

• Establish a crisis management plan to address potential reputation-damaging scenarios swiftly and effectively.
• Regularly review and update your agency’s legal compliance policies to stay aligned with changing regulations.

Example: “Our agency employs data encryption protocols and adheres to GDPR guidelines to protect client data and ensure utmost privacy. We have a crisis management team in place to handle any unforeseen challenges.”

To sustain long-term success, consider opportunities for geographic expansion or niche market penetration. Evaluate the feasibility of offering additional services, such as branding, public relations, or content marketing. Explore strategic partnerships or collaborations with complementary agencies to broaden your service offerings and reach new client segments. Assess potential mergers or acquisitions to accelerate growth and expand your agency’s market presence.

• Consider forming partnerships with local businesses or startups to enter new markets and gain regional expertise.
• Leverage industry events and conferences to network and explore potential growth opportunities.

Example: “We plan to expand our agency’s reach by partnering with a boutique PR firm to offer integrated branding and communication solutions for our clients, providing a one-stop-shop experience.”

While it may seem premature, having a well-thought-out exit strategy demonstrates your agency’s long-term planning and vision. Outline your objectives for a potential exit, whether it involves selling the agency, merging with another firm, or transitioning ownership to key team members. Develop a succession plan to ensure a smooth transfer of leadership and continuity for your clients.

• Consult with financial advisors or industry experts to determine the most suitable exit strategy for your agency’s long-term goals.
• Ensure all legal agreements and contracts allow for a seamless transfer of ownership or dissolution.

Example: “Our agency’s exit strategy involves grooming internal talent for future leadership positions and maintaining a strong client-centric focus to ensure client retention in the event of an ownership transition.”

The advertising industry is dynamic and competitive, demanding a well-crafted business plan to navigate its complexities successfully. By following this comprehensive guide and creating a detailed advertising agency business plan, you’ll position your agency for growth, profitability, and long-term success. At Stellar Business Plans, we understand the intricacies of developing effective business strategies. Our team of expert consultants is here to guide you through every step, from market analysis to financial projections, to make your advertising agency thrive. Let’s embark on this exciting journey together, making your mark in the advertising world and achieving extraordinary results for your clients.

Start Your Journey With Us

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Updated On : September 1, 2023

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Starting an Advertising Agency?

How to write an advertising agency business plan (fast), step by step (actionable) case study.

If you’re looking for a sample of an Advertising Agency Business Plan, then look no further! We have produced this plan to give you ideas and inspiration.

To be successful in any business you need to consider a lot of factors, and marketing is definitely one of them. That’s why advertising can be seen as one of the most lucrative, recession-proof businesses you could wish to venture into.

So without further ado…

Let’s look at this example of an Advertising Agency Business Plan.

#1 Executive Summary for an Advertising Agency Business Plan

The Executive Summary section of your business plan outlines exactly what your business does.

It’s an overview of your business and summarizes all its key points, as well as being an introduction for the rest of your plan.

The main goal of this advertising agency business plan is to convince either the bank or an investor to invest in the business by providing start-up capital. It’s vital that you provide a solid case for your business idea, which is why your executive summary is so important.

In our Advertising Agency Business Plan sample, the executive summary is composed of:

• The Company
• The Investment Offer
• The Exit Strategy

Management Team

• Background of the Company
• Mission Statement

Check it out and feel free to lift any of it that you want.

The #Executive #Summary outlines what your business does, summarizes your key points, and prepares investors for the rest of your #businessplan. It’s vital you provide a solid case for your business idea, which is why your #executive #summary is so important! Tweet

Executive Summary

Established in March 2012, Advertising Agency is a specialist public consultation, PR, political liaison, and creative agency which operates across the USA. We currently work in the housing, property, regeneration, education and retail sectors. We are expanding into the energy, transport, and health sectors.

We are experts in creating and managing corporate communication campaigns, public affairs, media relations, copywriting, public consultation, and providing strategic counseling and social and digital communications.

Our objective has been to create a communications agency that is fit for the modern age.

Advertising Agency

We were named Best New Agency in 2013 and best Public Affairs Agency of the Year 2013. We are very ambitious and we have already promoted and defended the reputation of major national brands including AllMart and New York Bank. Based in Manhattan, we also work with a growing list of regional clients including ABC Homes and One Manhattan. We offer a fully integrated service for the likes of national architects XYZ, contractor United States and Manhattan law firm Manhattan LLP.

We’re looking to secure funding to enable Advertising Agency to open offices in California and New York – to take advantage of the many opportunities offered in the US and the growing market in the eastern region of the US. Our agency has three distinct offers: Agency Consult, providing intelligent, creative, award-winning public affairs; Agency PR, serving the property, construction and professional services sectors with media relations and social media management; and Agency Create, delivering all aspects of branding, digital design, print services, video production and animation. Each team stands up in its own right as a leader in its field – no other US agency delivers these disciplines like we do.

We’re really proud of our achievements to date and we’re very excited at what the future holds.

Welcome to Advertising Agency.

Investment Offer

2016 is a key year for Advertising Agency. Our aspiration is to grow into a >$1million turnover company by 2017 and hit $3million by 2021. To achieve this aim, we have identified the need to open an office in California in 2016 to help service the California region, open an office in New York to take advantage of the housing, renewables and infrastructure investment in the US, and also to invest in our creative and digital team which operates out of our Manhattan office. By opening up California and New York offices, we believe we will be able to secure some major contracts in a regional housing, regeneration, transport and renewable market that is continuing to grow at pace. Our California office in particular would allow us to expand into the infrastructure and transport sectors.

To help with our growth plans and to achieve our 2017 and 2021 aspirations, we are seeking $230,000 in return for 23% of our business.

The investment will help Advertising Agency to:

• Grow our California and New York presence
• Secure start-up office space in California and New York
• Expand into the transport and renewable sectors
• Be positioned and marketed specifically to a California market
• Be at the pitch table to support the consultation for major housing, regeneration, transport, and renewable projects
• Service the volume housebuilders and other developers in a growing regional southern market
• Work alongside some of the biggest California based planning agencies including EFG, NBO and Crimson Planning (all known to Advertising Agency) and their clients – airport, infrastructure, etc.
• Significantly grow our digital and creative marketing services
• Provide a comprehensive nationwide offer to support clients who work across the US.

Exit Strategy

Our Exit Strategy needs to be further confirmed at the next Board Meeting, but we would like the company sold within eight to 10 years.

#2 Advertising Agency Business Plan Company Profile Section

The Company Profile in your Advertising Agency Business Plan is also known as the Company Description.

If it’s well written, your potential investors will find easy to understand your business model, your mission and goals, and how it’s going to meet the needs of your target market.

For the purpose of this business plan, we’ve included the following:

• The Management Team

Jack is a versatile communicator and has had almost 25 years’ experience of working with some of the biggest names in the US.

Previous to setting up Advertising Agency, Jack was a non-shareholding director at a Manhattan based public affairs agency for five years. Jack helped to transform that agency into a $1.5 million t/o company and win and service major blue chip clients.

Jack has been instrumental in turning Advertising Agency, a $6,000 start-up company into a $500,000 t/o profitable business in less than four years.

He is excellent at motivating and inspiring his team to deliver. Nicknamed ‘The Rainmaker’, Jack has been responsible for bringing 90% of the new business into Advertising Agency.

Jack is both a visionary and able to see the potential for major growth as well as grounded and able to manage the business to successfully deliver. He is innovative and has been able to shape Advertising Agency into an agency that has brought in the right skills to meet the ever-changing communications and marketing demands which clients now expect.

He is particularly skilled at managing media issues and crises. Jack gets on with people and is an expert at capturing hearts and minds. His work in reinventing consultation to help developers achieve planning consents has won awards.

He is as comfortable presenting to a board of directors, briefing the national press, discussing policy or planning applications with politicians as he is working with local people at grass roots level.

Jack has worked on numerous contentious planning applications, including mobile phone masts and supermarkets and wind farms, and he has an excellent understanding of the planning process as well as how to identify and work with supporters.

As an ex-journalist, Jenny has honed her skills as a writer and has the ability to write about a range of subjects to fit perfectly with the audience.

PR and writing is in her blood. She cut her teeth in PR in Manhattan, where she has worked for the last 14 years. Jenny has a natural ability to ‘sell’ stories to the media and handle press enquiries, having helped run the press office for one of the largest councils in the US.

Feature writing, blogging, opinion pieces, website copy and the good old, solid press release are her specialties. Jenny is brilliant at creating and placing content where it is guaranteed to reach the right audiences. A creative thinker, she helped bring brands to life through clever use of storytelling and media relations.

David is a communications expert with 10 years’ experience of working in public affairs, community consultation and PR. He is adept at understanding audiences and engaging in effective and creative ways.

From Facebook campaigns to viral films, from media releases to community meetings, Pete has a track record of delivering results for clients across the country.

A veteran of over 50 housing, supermarket, infrastructure and energy planning applications, Pete has been entrusted to manage community and stakeholder engagement by some of the UK’s leading names in housing, retail, energy, and regeneration.

His work has been recognized with PR industry awards for his innovative and committed approach to community consultation on complex and controversial planning proposals. As well as his effective approach to building relationships with communities, David has the skills required to decipher complicated planning proposals into plain language, with the help of a creative approach to visual communication.

An attention to detail and commitment to shared goals means David continues to enjoy excellent relationships with the clients, colleagues, and communities he has worked with.

Patrick has over a decade’s experience writing, editing, and designing websites; and as a freelance pop culture and tech journalist has written for a wide range of digital and print outlets including Wired, BBC America, Den of Geek and When Saturday Comes. As web developer, Patrick is responsible for in-house site development on behalf of our clients, tailoring clean, accessible and responsive websites to their specific needs. As a writer, he specializes in informative feature and promotional content, making information accessible and engaging to a wide audience.

Patricia is a qualified chartered accountant with a wealth of experience working as both a business advisor in the accounting profession and as a Finance Director in industry.

Since moving from the accounting profession, Patricia’s experience has been at director level – in both finance and managing director roles. This has led to experience in a wide range of business roles including leadership, operations, human resources, information technology as well as the excellent core knowledge of accountancy. As a commercially aware accountant she has the ability to look at the company’s business as a whole, not just the financials.

Patricia also has a strong IT background and holds a postgraduate diploma in Business Information Technology. Her skills working with both established and start-up businesses will help Advertising Agency’s on-going growth.

In November 2014 we rebranded the agency as Advertising Agency – to reflect our offer of PR, Consultation and Design. The registered business name remains as Advertising Agency Relations Limited.

The company was set-up using $6,000 of director loans in February 2013. Since then we have grown into a profit-making $457,473 turnover company and we remain debt free. Our financial year is 1st November to 31st October.

The company currently employs 11 full-time members of staff including two strong and experienced account directors, account managers, a social media manager, an account executive, a marketing executive, and a creative designer. We already have a strong client list which includes AllMart, Places for People, Manhattan Living, National College for high Speed Rail, and New York Bank. We are currently based in Manhattan but we are a national agency servicing clients across the US.

In May 2016 we pitched and won the Olympic Park account. This is a joint venture between Balfour Beatty and Places for People. The account is our first California office client and will commence in September. We will be announcing our win to coincide with our California office announcement in September. We will be providing our full range of communications services on what has the potential to be a 15-year project.

We have also just won two new accounts.

The first is to support the for High Speed Rail launch. This will be announced in September. We will be supporting the college with PR and creative services to drive the recruitment of students in California to help produce the engineers of the future and attract people into rail industry. This was a major win for us, as we competed against four other agencies. It’s a very significant fee (c.$100,000 pa) and opens the door to High Speed Rail. Furthermore, this is a landmark infrastructure client and the win also establishes us firmly in the education sector.

The second is to support the launch of Heaven – a new retirement village company. We will be providing a full range of services from planning consultation through to PR and sales support. We are also currently in discussions with some very significant names, including two volume house builders.

We have a growing reputation as a successful and reliable agency and this is reflected in the number of awards that Advertising Agency has managed to win within just 3 years of entering the market:

• New Agency of the Year (2013) – winner
• Public Affairs Agency of the Year (2014) – runner up
• Public Affairs Agency of the Year (2015) – winner
• Small agency of the Year (2016) – runner up

A #mission #statement is a short statement of an organization's purpose and shows the goal of its operations: what kind of product or service it provides, its primary customers or market, and its geographical region of operation. Tweet

MISSION STATEMENT

At the heart of our business lies our commitment to use an integrated approach across all PR, Public Affairs, Creative and Marketing disciplines at our disposal to address our clients’ needs and problems and provide innovative and effective solutions. We help our clients utilize and take advantage of all the communications channels available to ensure their message is seen, heard, and read in all the right places.

Our core principle is to provide best value for money and generate a reasonable return on investment.

Agency responsibility is central to our company ethos. This is why we donate a percentage of our pre-tax profits to charity and give staff the opportunity to spend two days a year supporting a local charity of their choice.

OUR DIFFERENCE

Advertising Agency is already establishing itself as a creative, personable, intelligent public affairs agency that can engage stakeholders and communities, identify supporters, and mobilize them to help influence the planning decisions being made in their areas. We are setting a new standard in public affairs – one of which focuses more on the communities in which we work, not just on politicians (like so many of our competitors). We have already out-performed agencies in California in securing a number of national PR clients.

#3 Advertising Agency Business Plan Products & Services Section

The Products and Services section needs to be much more than simply a list of what your new business is going to provide. This is especially important if you’re looking to get funding.

Make sure that you showcase the value, the quality, and the benefits of your business.

Ask yoursel f:

• What sets you apart from your competitors?
• How does your pricing compare?
• Why would people buy from you as opposed to your competitors?

Here’s the example.

Products And Services

What we sell.

• Advertising Agency provides a wide array of services. We have three teams of experienced specialists:

Agency Consult

Agency create.

They offer their expertise in the following areas:

Agency Consult – Our team of highly experienced consultants offer their expertise in the following areas:

• Political/stakeholder mapping and engagement;
• Political analysis and briefing;
• Public consultation events;
• Project websites;
• Social media campaigns;
• Supporter activity;

and much more.

Agency PR – Our specialist PR team work for national and regional clients in the housing, construction and professional services:

• Press release writing;
• Crisis and issue management and support;
• Copy writing;
• Social media support;
• Website and blogs management;
• Effective PR support.

Agency Create – Our in-house design studio provides all aspects of graphic design, film production, and animation, including:

• All aspects of graphic design from websites to brochures;
• Film production and animation;
• Social media content writing.

From stakeholder mapping and political briefings to social media campaigns and community events, our expert public affairs team can help deliver the public and local authority support your planning application needs to be successful.

Effective public relations is central to every successful organization. Our experienced team of PR professionals and ex-journalists can raise your profile, shape your reputation and reach and engage new audiences for your business.

Exceptional design is key to getting your message across in the right way – and our in-house creative team can work with you to create the look and style you need for your social media, website, film, brochure, and much more.

Competitors

Advertising Agency has two significant competitors based, among others, in California and Manhattan: Remarkable PR and ABC Communications. These are also public affairs and PR agencies providing similar services from government relations, through to stakeholder engagement, to issues and crisis management.

What makes Advertising Agency stand out is our new approach to public affairs. Instead of focusing primarily on the influencers and politicians – which is what most of our competitors do – we concentrate more on the communities we work for by trying to provide people with factual information and gaining support. The support is then harnessed to influence political decision making.

With a team of experienced professionals onboard and with excellent people skills, we are able to talk to chief executives and members of the community alike. Since the industry as a whole has a reputation of over-promising and under-delivering, we do our upmost to provide best value for money and establish a good name.

Finally, the potential of Advertising Agency graphics production, social media and internal communications function offers further opportunity.

Product And Service Development

Advertising Agency currently services clients in the housing, contractor, retail, education, property, and regeneration sectors. We are constantly monitoring market needs and developing our services. In future, with the right resource and experience, we will be targeting the following sectors:

• Transport and infrastructure
• Renewable and non-renewable Energy (specifically anaerobic digestion, shale gas)
• Retirement Villages
• Health Sectors
• Rural and farming sectors

Intellectual Property

Steps have been taken to protect the property of Advertising Agency, Agency Consult, Agency PR, and Agency Create in a trademark and copyright.

#4 Advertising Agency Business Plan Target Market Section

While conducting research for your business plan, it’s important to identify your potential audience – that is, the people who are going to buy your products.

Basically, you need to define your target market.

This section can include:

• Market Overview
• Market Needs
• Market Trends
• Market Growth
• Industry Analysis

Here’s our example.

Target Market

Market overview.

The Public Affairs and Public Relations markets, both in Manhattan and other parts of the US, are very competitive. We are a dynamic agency delivering campaigns for clients in the property, construction, housing, retail, education, and energy sections, with aspirations to expand into other markets. We combine online expertise, media intelligence, political insight and engaging personalities to get results. We reach new audiences, achieve great media coverage, give communities a voice and help clients successfully deliver their projects.

MARKET NEEDS

We understand the planning process and we work on a range of planning applications from small housing developments, major housing-led regeneration projects, sports stadia, and new supermarkets to renewable energy schemes, as well as major infrastructure projects.

Unlike our competitors, we do not focus mainly on reaching to the most influential person as or politicians. We take a new approach and work on stablishing good relations within the community we are operating in, gain support for projects and make sure the people involved are presented with factual information.

To achieve this, we concentrate on the online activity, like the social media channels, starting a dedicated Facebook page, setting up a website, etc. We confront the opponents and clear out the misinformation. It is our job to give the community access to facts to get people drawn to the idea. We also organize consultations, where people can voice their opinions.

We all keep abreast with all the changes in the market by regularly reading and engaging with the relevant trade publications, e.g. Planning and Place making; Inside Housing; Estates Gazette and Property Week. Furthermore, we hold team meetings every morning to read the national papers and then share and brainstorm relevant insights and stories.

In addition to all that, we regularly attend relevant trade conferences, and we regularly meet with journalists and have very good relationships with our key media contacts who are often a good source of information. We are good networkers and often attend regular breakfast seminars and briefings.

MARKET TRENDS

California’s recovery from the 2008 recession continues. The property, regeneration and development sectors have strengthened over the past two years. Several major developments are continuing with a healthy pipeline of projects large and small are at various stages of planning.

The house-building program continues across California with varying levels of urgency.

MARKET GROWTH

When it comes to the housing industry, we are experiencing a significant growth where there is a huge concentration of large infrastructure projects. By opening a new office in California, we are planning to maximize on that.

Since we have significant experience working with businesses and individuals across the US, and the word of mouth is our most powerful tool, we are hoping that developers will be turning to our organization to help them with the planning process, consultation and PR.

INDUSTRY ANALYSIS

The California PR and communications sector is very competitive. The larger, established PR companies had made a significant number of staff redundant as client budgets tightened since 2008. This has resulted in an increase in the number of smaller niche PR businesses starting up.

Since 2011 a lot of these smaller companies have been acquired by more established industry stalwarts as they seek to expand client lists and recoup talent. While this has resulted in a lot of consolidation it has also meant there is a lot of opportunity as potential clients review their PR and communications servicing. It is a highly competitive but very active market.

The market is also very diverse. As developers, construction companies, public sector regeneration bodies, property companies, architects, retail companies and housing associations seek to take advantage of the increasingly positive policy statements by both central and local government – as well as an increasingly attractive economic environment – there are opportunities for those service companies that can prove themselves to be valuable in terms of short term commercial growth and sound additional benefit to attract buyers and investors. In the housing sector, for example, the reduction in grants from central government means they have a requirement to distinguish themselves, work more closely with developers and attract private sector investment as well as establishing a demonstrable record of commercial self-sufficiency.

We believe that what is needed to operate successfully in the industry, is the right approach to the business. At Advertising Agency, we add a different dimension to the industry by offering a truly extensive range of services and focusing more on the community, and various ways to win over the potential opponents, rather than just directly engaging the politicians.

Key Customers

Our current sectors.

Advertising Agency currently services clients within the housing, contractor, retail, property, education and regeneration.

TARGETED SECTORS

With the right resource and experience, we will be targeting the following sectors:

• Transport and Infrastructure
• Energy (specifically anaerobic digestion and shale gas)
• Retirement villages

OUR CLIENTS

We work with a growing number of clients across property, retail, energy and construction – proudly promoting, defending and developing brands across the country.

In future, we are planning to target the following sectors: transport and infrastructure, energy, retirement villages, leisure, health, education and rural and farming sectors.

The vast majority of our customer base are retainers. We believe that clients keep coming back to us, as they value our first class service. We have full communications skills in-house from design, social media and film production to traditional PR, marketing and copywriting. We are highly dependable when it comes to meeting deadlines: we deliver when we say we are going to and we get results. We make sure to cater to our clients’ needs and suggestions and not only that – we often go beyond what is required and come up with extra ideas and solutions. And last, but not least, we keep abreast with all the the regulations and policies. We know the sectors our clients operate it, and are always able to offer sound advice.

#5 Advertising Agency Business Plan Marketing Strategy Section

The marketing strategy section of your business plan describes who your customers are going to be and how you plan to communicate to them the services or goods you are offering.

If your potential customers are not made aware of your business, you are not going to stay in business for very long!

Defining a marketing strategy in your business plan highlights your understanding and knowledge and emphasizes what makes your business concept compelling. It also outlines how you plan to attract and maintain a customer/client base.

Ask yourself:

• How are you planning to advertise to your market?
• What is your competitive edge?
• What is your sales strategy?

Let’s look at the following example.

Strategy And Implementation

As far as marketing is concerned, Advertising Agency has not done any advertising or marketing, other than some low level engagement on social media (Facebook, Twitter, Pinterest, Tumblrt, LinkedIn and Instagram). Our success to date has largely been down to our team’s contacts books and especially word of mouth. This has been our most powerful and important tool from both our and the clients’ point of view.

To launch California, New York and to celebrate the announcement of the new Group structure we will be a having a drinks evening in both locations. Existing clients, prospective clients and our network of contacts will be invited. Apart from that, we will also have a launch communications plan to include press releases to the relevant media, and website banner ads taken out on targeted websites.

Our California MD will be joining a number of California property clubs and will be creating a separate communications strategy aimed specifically at the rail industry.

We will be introducing the Advertising Agency marketing plan which will include a regular HTML newsletter update to our database, a more considered and high profile push across all social media, and creating speaking opportunities at conferences.

Our Manhattan office will be moving from south Manhattan to the Manhattan City Centre in February – that will make a statement and will provide easier access to business, clients and potential clients.

Our services are provided on a monthly retainer basis (all PR, some public affairs clients) or for an agreed one-off fee (design work, most public affairs projects). Our strategy has been to build the business around clients paying a monthly retainer, with the more lucrative – but shorter term – project work adding to this. We continue to add services to our agency to create new revenue streams, the most recent example being to invest in an in-house video production offer which we promote to both existing and potentially new clients.

We have identified a California office because we are already servicing clients in California and the SE. What is more, we believe that the opportunities to grow are significant. The California office has the potential to see our turnover significantly increase over two years. The California office is opening on 5th September. We are planning to coincide the office announcement with the announcement of our Balfour Beatty JV win – our first California office client.

We are confident of securing some early business for the New York office via our planning consultant contacts. These consultants are working with a number of developers who all often require consultation and public affairs support.

With our connection to High Speed Rail and the rail industry via Jim Mann our California lead, we are confident of securing work in this sector. We anticipate there will be a permanent team of at least three based in New York by the end of 2017.

The opening of the New York office will also be followed by promotional activity: we are going to promote the team, including our associate director.

Your #Market #Analysis section of a business plan is one of the most important aspects of your marketing plan. It defines where you are currently in terms of your market, product, customer and competition. Check out this example in our #Advertising Agency #BusinessPlan! Tweet

Swot Analysis

We are a niche agency which is now established and recognized in its peer group. The company directors have had offers of buy-outs from other, larger agencies lacking in public consultation experience. Just 9 months after starting, the agency was awarded Best New Agency at the PRCA industry awards.

What is more, the company has a good team (consultation, former youth worker, journalists, PR and design) with the right blend of experience to service current clients and bring in new business. MD Jack Black has a wealth of contacts and is well known and well respected across the industry and in sectors in which Social operates. Director Jenny Lowe is a former journalist with 15 years PR experience, and is able to manage the day-to-day running of the business with skills to manage the staff. Furthermore, although we are currently Manhattan-based, our staff are already working across schemes in California and know the California market well. The company is not tied to one region and has ambitions to branch out to other key areas.

On top of all that, our accounts are solid and turnover and gross profit is as we predicted for year 3 in our original business plan. We have secured the services of a freelance finance director.

Although we are a $500,000 t/o company, our current weakness is that we do not have the cashflow to enable us to grow.

OPPORTUNITIES

We are starting to see significant opportunities with housebuilders and retailers bringing sites forward for consultation.

What is more, opening a California office is another major opportunity for us. We are already working on projects in the South. Our niche offer and the way we deliver planning application consultation will secure some major new contracts.

Thanks to a number of successful campaigns and our good reputation, people are keen to work for Agency – and there are a number of high quality, high earning staff speculatively sending their CVs. This gives us an opportunity to create a network of regional offices, starting in California. Building a stronger team to take the business forward.

Moreover, Jim Mann, our California office managing director is well connected in our markets and will bring an additional market – transport – into the agency. The company has the skills and ability to grow into new sectors such as retirement villages.

One of our biggest threats is the fact that there are clients who do not renew their contracts and the work dries up. In future, we are planning to implement a reliable CRM system to prevent that.

Another possible threat is that we might have trouble finding the right people to staff our California office, or that we win new business but cannot service it due to cashflow and not being able to grow our core team. California office could also not perform as well as we have planned.

We may also experience cashflow problems and lack of funding to further grow the business.

It may also happen, that our competitor will copy our business model and start delivering their services our way.

COMPETITIVE EDGE

Advertising Agency is already establishing itself as a creative, personable, intelligent public affairs agency that can engage stakeholders and communities, identify supporters and mobilise them to help influence the planning decisions being made in their areas. We are setting a new standard in public affairs, one which focuses more on the communities in which we work, not just at politicians (like so many of our competitors). Although based in the north, we have already out- performed agencies in California in securing a number of national PR clients.

By building relationships with national brands such as WallMart and Places for People, we have the opportunity to gain an insight into what they require from an agency – and therefore how we can stay ahead of the competition.

PROMOTIONAL ACTIVITY

Our main source of advertising our services is through our website: www.advertising agency.com. We also promote our business across social media channels: Facebook, Twitter, Tumblr, Instagram, Linkedin, etc.,

Our reputation is everything and we also rely heavily on the word of mouth.

We are planning to implement a reliable CRM system to have contact with our clients and manage our extensive database of business contacts. We are also working towards a regular newsletter. For the time being, we do a lot of engagement through the LinkedIn page as well.

STRATEGIC ALIANCES

We might establish strategic alliances and partnerships in the future.

INVESTMENT INFORMATION

2016 is a key year in for Advertising Agency. Our aspiration is to grow into a >$1million turnover company by 2017 and hit $3million by 2021. To achieve this aim, we have identified the need to open an office in California in 2016 to help service the Greater California and open an office in New York to take advantage of the housing, renewables and infrastructure investment and also to invest in our creative and digital team which operates out of our Manhattan office.

Advertising Agency is currently valued at $1million

USE OF FUNDS

The funds would be used to open a California and New York office as well as grow our digital offer. We would hire the right team to secure and deliver new business in these areas. Including:

Expanding into the transport and renewable sectors

Be at the pitch table to support the consultation for major housing and regeneration projects

Service the volume housebuilders and other developers in growing regional southern and eastern markets.

Work alongside some of the biggest California based planning agencies.

We have identified office space in California which is at one of our clients, Places for People’s offices. We are planning to start with two desks. There would be a one year license agreement for the office space. The office will be located at: West Street California .

The California office will require a small team with senior leadership in order to successfully service existing clients and to exploit new business opportunities.

We have identified Jim Mann to lead the California office. Jim has just left the media team for USA Media and has been known to Jack Black since 1997.

In the first 12 months it is likely that Jim will require the support of at least two other permanent members of staff that would include a deputy (account director) and an account manager / senior account executive. Other resource would be pulled in from a bank of freelance contacts, as and when required.

Jim has worked in the PR industry for 20 years. He has worked in the public sector and for some of the best known major PR agencies. He has experience of leading PR campaigns for some of the largest FMCG clients (including Nike), he has held Board level positions and has set up and sold two agencies of his own.

He has worked with several developers, housing agencies, planners and architects.

In 2011 Jim set up Mann PR, a specialist PR company focused on the property, regeneration and development sectors in California. In 2013, this was sold.

PROJECTED INCOME

In its first year of trading, we forecast that we could earn in the region of $75,000 per annum from one volume housebuilder alone –providing consultation and public affairs support.

Additional revenue would be generated via project work coming from the retail and transport sectors. We forecast that individual project work would generate $100,0000

We would seek to secure at least two retained clients, generating c.$75,000

The office costs will be $7,200 for a desk in a serviced office.

NEW YORK OPERATING ENVIRONMENT

• Agency is already working with a number of clients in New York
• Wide range of contacts already established
• Existing key clients have offices/projects based here
• New York office – Senior Consultant identified to run and help drive new business
• Huge potential growth in this city
• Identified a strong candidate to run the New York operation

The New York office will be headed up by group director Gary Johns. Gary is already leading on projects in New York for WallMart. Gary will be supported by agency MD Jack Black. Jack is very well connected with the New York leadership and this year attended MIM with the New York Local Enterprise Partnership.

#6 Advertising Agency Business Plan Financial Section

Ensuring that you have a COMPLETE financial plan within your business plan will DOUBLE your chances of investment as well as the future growth of your business.

A lot of small businesses don’t have a financial plan and it’s essential to your long-term success and business growth.

We’ve listed here the key elements you need to have in a successful financial section:

• Initial Start Up Expenses – Especially if this is a start-up idea, it’s essential that you have a description of what you need for investment purposes.
• Sales Forecast – It’s essential to have an estimate of your monthly sales revenue as well as annual. This helps you understand your business and plan out any marketing and growth strategies.
• Direct cost of sales – Measures the amount of cash the company will have to spend to produce the goods or services sold by the company. The direct cost of sales only includes the expenses directly associated to production.
• Profit and Loss Forecast – This is a statement summarizing the revenues, costs and expenses incurred during a specific period.
• Balance Sheet – This is the financial position of the company and states its assets, liabilities and owners’ equity at a particular point in time. It illustrates the business’s net worth.
• Loan Repayment – This shows the lender or potential investor the act of paying back any monies.

So… Are you ready to look at some figures?

Projected Income

Our predicted fee income from the New York office in year one is $100k, rising to $450k in year two and $650k in year three.

Gross Profit

Budget (with Monthly Detail)

Balance Sheet

• Ecommerce Business Plan sample
• Bar & Restaurant Business Plan sample
• Medical Center Business Plan sample
• Outdoor Activity Business Plan sample
• Bakery Business Plan sample
• Boutique Business Plan sample
• Real Estate Business Plan Sample

Additional Resources:

• 40 Common Business Plan Mistakes to Avoid when Writing your Plan
• What is a Business plan and why do you need one?
• How to Write a Business Proposal in 5 Easy Steps
• 10 FREE Business Name Generator Tools to find your perfect business name

Now, over to you...

Now I’d love to hear from you:

Are you going to start up your own advertising agency, or have you recently written a business plan?

We’d love to know what you thought about our advertising agency business plan sample.

Feel free to leave any comments below and I will be sure to answer them as soon as they come in.

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Digital Advertising Agency Business Plan [Sample Template]

By: Author Tony Martins Ajaero

Home » Business ideas » Internet Based Industry » Digital Marketing Agency

Are you about starting a starting a digital advertising agency ? If YES, here’s a complete sample digital advertising agency business plan template & feasibility report you can use for FREE to raise money .

If you have a penchant for advertising, then you may want to start a business that revolves around it. In many countries of the world like America, you are required to be a member of a body, as well as get some certifications in some advertising fields. These hurdles stated, helps you to operate at a much deeper level that stands you out in business.

A Sample Digital Advertising Agency Business Plan Template

1. industry overview.

A standard Advertising agency create advertising campaigns for periodicals, newspapers, radio, TV and other media platforms such as social media. Through internal capabilities or delegating, ad agencies provide advice, creative services, account management, production of advertising campaign material and of course media planning and buying like ad placement et al.

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Establishments in the Advertising Agencies industry are responsible for creating advertising campaigns and place the advertisements in periodicals, newspapers, radio, TV and other media outlets such as social media and digital media platforms.

The arrival of new media and, in particular, the trend moving away from traditional media and toward digital and online services, has stimulated a drastic change in advertising strategies. As a matter of fact, loads of traditional advertising agencies have started to specialize in online advertising cum digital marketing so as to stay competitive in the industry.

As a result of this trend, the revenue generated in the industry has grown tremendously over the years. Going forward, the Advertising Agencies industry will continue to experience sustained growth, as the proliferation of digital devices, such as tablets and smartphones, provide new streams of income.

No doubt, the Advertising Agencies industry is in the mature phase of its life cycle and luckily for the industry, the advent of digital media has provided an opportunity for the industry to explore and experience vibrant growth. Of course, the industry is becoming more concentrated, as seen by a few large global firms dominating the market and gaining huge market share of the available market.

The Advertising Agencies Industry is indeed a very large industry and pretty much thriving in all parts of the world especially in developed countries such as united states of America, Canada, United Kingdom, Germany, Australia, France and Italy et al.

Statistics has it that in the United States of America alone, there are about 65,454 licensed and registered advertising agencies responsible for employing about 251,296 employees and the industry rakes in a whooping sum of $43billion annually with an annual growth rate projected at 3.5 percent. It is important to state that the establishments with lion shares of the available market in this industry are The Omnicom Group Inc., WPP and IPG.

Over and above, advertising agencies cannot be phased out despite the change in advertising approaches and the emergence of new media. It is easier for advertising agencies to leverage on modern technology to reach – out to their target market. As a matter of fact, it is cost effective and far reaching for them to make use of social media platforms to carry out some of their advertising campaigns.

2. Executive Summary

Lemon & Lilac™ Advertising Agency, Inc. is a U.S based and world class advertising agency that will be located in Los Angeles – California. We have been able to secure a standard and well – positioned office facility in a central business district in Inglewood.

We are an advertising agency that is set to compete in the highly competitive advertising agencies industry not only in the United States market, but also in the global market because our clientele base will not be restricted to just businesses and organizations in the United States but in the internal market.

Lemon & Lilac™ Advertising Agency, Inc. will offer robust advertising services to both corporate organization and individuals. Our core services will revolve around creating advertising campaigns and place the advertisements in periodicals, newspapers, radio, TV and other media outlets such as social media and digital media platforms and other related advertising and media consulting and advisory services.

Our business goal is to become one of the leading advertising agencies in the United States of America with high profile corporate and individual clients scattered all around the globe. Our workers are going to be selected from a pool of talented and highly creative advertising and media experts in and around Los Angeles – California and also from any part of the world as the business grows.

We will make sure that we take all the members of our workforce through the required trainings that will position them to meet the expectation of the company and to compete with leading advertising agencies such as The Omnicom Group Inc., WPP and IPG in the United States and of course throughout the globe.

At Lemon & Lilac™ Advertising Agency, Inc., our client’s best interest will always come first, and everything we do will be guided by our values and professional ethics. We will ensure that we hold ourselves accountable to the highest standards by meeting our client’s business needs precisely and completely. We will cultivate a working environment that provides a human, sustainable approach to earning a living, and living in our world, for our partners, employees and for our clients.

Lemon & Lilac™ Advertising Agency, Inc. is founded by Lilian Goldberg and her friend and business partner for many years Lesly Henderson. They both graduated from University of California, Beckley with BA in Mass Communications and they have a combine experience that revolves around corporate branding and advertising, market researching, sales, web designing, graphic designing, and business management et al.

3. Our Products and Services

Lemon & Lilac™ Advertising Agency, Inc. was established with the aim of maximizing profits in the Advertising Agencies industry. We want to compete favorably with leading advertising agencies such as The Omnicom Group Inc., WPP and IPG in the United States and of course throughout the globe which is why we have but in place a competent team that will ensure that we meet and even surpass our customers’ expectations.

We will work hard to ensure that Lemon & Lilac™ Advertising Agency, Inc. do not just work for clients in the United States of America, but also for clients in other parts of the world. Our products and services are listed below;

• Advertising services
• Creative services
• Public relations services
• Media planning, buying & representation
• Creating advertising campaigns
• Disseminating advertising campaigns through available mediums, such as TV and periodicals
• Other related media and advertising advisory and consulting services

4. Our Mission and Vision Statement

• Our vision is to establish a standard and world class advertising agency whose services and brand will not only be accepted in the United States of America, but also in other parts of the world.
• Our mission is to provide professional and highly creative result oriented advertising services and other related advisory and consulting services that will assist businesses, individuals and non-profit organizations in promoting their brands and reaching out to a wide range of potential customers all over the globe.
• We want to build an advertising agency that can favorably compete with other leading brands in the advertising agencies industry.

Our Business Structure

Lemon & Lilac™ Advertising Agency, Inc. is a world class advertising agency that intend starting small in Los Angeles – California, but hope to grow big in order to compete favorably with leading advertising agencies such as The Omnicom Group Inc., WPP and IPG in the United States and of course throughout the globe.

We are aware of the importance of building a solid business structure that can support the picture of the kind of world class business we want to own. This is why we are committed to only hiring the best hands within our area of operations.

At Lemon & Lilac™ Advertising Agency, Inc. we will ensure that we hire people that are qualified, hardworking, and creative, result driven, customer centric and are ready to work to help us build a prosperous business that will benefit all the stake holders (the owners, workforce, and customers).

As a matter of fact, profit-sharing arrangement will be made available to all our senior management staff and it will be based on their performance for a period of five years or more as agreed by the board of trustees of the company. In view of the above, Lemon & Lilac™ Advertising Agency, Inc. have decided to hire qualified and competent hands to occupy the following positions;

• Chief Executive Officer
• Creative Director

Advertising cum Digital Marketing Specialist

Human Resources and Admin Manager

• Sales and Marketing Executive
• Web Designer cum Graphic Artist
• Content Creator / Online Traffic Generator

Client Service Executive

5. Job Roles and Responsibilities

Chief Executive Officer – CEO:

• Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
• Responsible for providing direction for the business
• Creating, communicating, and implementing the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
• Responsible for signing checks and documents on behalf of the company
• Evaluates the success of the organization

Creative Director:

• Serve as project manager of the organization; works directly with employees
• Responsible for designing advertising concepts and winning business proposals for the organization
• In charge of copy writing and laying out chronological advertisement plans
• Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
• Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections.
• Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; coordinating actions with corporate staff.
• Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Make certain that operations and marketing department perform efficiently, coordinate employee efforts, and facilitate communications between management and employees
• Ensures that the organization work in line with international best practices.
• Responsible for handling media planning, buying & representation
• Responsible for creating advertising campaigns
• Responsible for disseminating advertising campaigns through available mediums, such as TV, Radio and periodicals et al
• Responsible for handling core digital services such as banner advertising, video advertising, rich media advertising, sponsorship advertising, classifieds/directories, lead generation, mobile messaging/email, digital display advertising, mobile advertising, social media management
• Handle other related media and advertising advisory and consulting services
• Responsible for overseeing the smooth running of HR and administrative tasks for the organization
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Defining job positions for recruitment and managing interviewing process
• Carrying out staff induction for new team members
• Responsible for training, evaluation and assessment of employees
• Oversee the smooth running of the daily office.

Sales and Marketing Manager

• Manage external research and coordinate all the internal sources of information to retain the organizations’ best customers and attract new ones
• Model demographic information and analyze the volumes of transactional data generated by customer
• Identifies development opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of development projects.
• Writing winning proposal documents, negotiate fees and rates in line with organizations’ policy
• Responsible for handling business research, market surveys and feasibility studies for clients
• Responsible for supervising implementation, advocate for the customer’s needs, and communicate with clients
• Develop, execute and evaluate new plans for expanding increase sales
• Create new markets cum businesses for the organization
• Empower and motivates the sales team to meet and surpass agreed targets

Accountant / Cashier:

• Responsible for preparing financial reports, budgets, and financial statements for the organization
• Provides managements with financial analyses, development budgets, and accounting reports; analyzes financial feasibility for the most complex proposed projects; conducts market research to forecast trends and business conditions.
• Responsible for financial forecasting and risks analysis.
• Performs cash management, general ledger accounting, and financial reporting for one or more properties.
• Responsible for developing and managing financial systems and policies
• Responsible for administering payrolls
• Ensuring compliance with taxation legislation
• Handles all financial transactions for Zebra Plus Digital Marketing Consulting™, LLC
• Serves as internal auditor for Zebra Plus Digital Marketing Consulting™, LLC.

Web Designer cum Graphic Designers

• Liaising with clients to determine their requirement and budget
• Responsible for Optimizing Website Functionality for owners of existing websites
• Responsible for Search Engine Optimization Services and Code Writing Services
• Responsible for developing concepts, graphics and layouts for product illustrations, company logos, and websites
• Responsible for managing client proposals from typesetting through to design, print and production
• Responsible for preparing drafts or material based on an agreement brief.
• Research and advice the organization on style, genre and other trendy info as it relates to new media and traditional media advertising.

Content Creator / Traffic Generator

• Responsible for creating contents for the organization as it relates to advertising
• Responsible for creating content / buzz words that will help attract traffics
• Responsible for Search Engine Optimization (SEO)
• Responsible for engaging internet users to get help statistics and leads
• Liaising and working effectively With other staff members to generate sales for our clients
• Welcomes clients and potential clients by greeting them in person, online or on the telephone; answering or directing inquiries.
• Ensures that all contacts with clients (e-mail, walk-In center, SMS or phone) provides the client with a personalized customer service experience of the highest level
• Through interaction with clients on the phone, uses every opportunity to build client’s interest in the company’s products and services
• Manages administrative duties assigned by the creative director in an effective and timely manner
• Consistently stays abreast of any new information on the organizations’ products, promotional campaigns etc. to ensure accurate and helpful information is supplied to clients when they make enquiries.

6. SWOT Analysis

Lemon & Lilac™ Advertising Agency, Inc. engaged the services of a core professional in the area of business consulting and structuring to assist our organization in building a well – structured advertising agency that can favorably compete in the highly competitive advertising agencies industry in the United States and the world at large.

We know that if we get things right before starting our advertising agency, we will not have to struggle before attract loyal clients and building our clientele base cum corporate profile to a level where we can easily breakeven in record time.

We hired the services of Dr. Edwards Christopher, a HR and Business consultant with bias in business structuring to help us conduct SWOT analysis for our company and he did a pretty good job for us. Here is a of the result we got from the SWOT analysis that was conducted on behalf of Lemon & Lilac™ Advertising Agency, Inc.;

Our core strength lies in the power of our team; our workforce. We have a team of creative, result driven and highly proficient advertising cum digital marketing expert, a team with excellent qualifications and experience various niche areas in the advertising agencies industry and other related industry.

Aside from the synergy that exist in our carefully selected advertising cum digital marketing experts, our services will be measurable, result driven and guided by best practices in the industry.

As a new advertising agency in Los Angeles – California, it might take some time for our organization to break into the market and gain acceptance especially from top profile clients in the already saturated and highly competitive advertising agencies industry; that is perhaps our major weakness.

Another weakness is that we may not have the required cash to pump into promoting our business especially via main stream media (TV, Radio and Newspapers et al) the way we would want to.

• Opportunities:

No doubt, the opportunities available in the advertising agencies industry is massive considering the number of individuals and corporate organizations with active presence on the internet and of course the pretty large numbers of people who visit the internet / social media platforms on a daily basis and own mobile phones / smart phones and other related gadgets.

As a standard and world class advertising agency, we are ready to take advantage of any opportunity that is available in the industry.

Just like any other business, one of the major threats that we are likely going to face is economic downturn. It is a fact that economic downturn affects purchasing / spending power. Another threat that may likely confront us is the arrival of advertising agency, a digital marketing agency or even a social media marketing company in same location where our target market exist and who may want to adopt same Business model like us.

7. MARKET ANALYSIS

• Market Trends

It is trendier in recent time to note that, loads of traditional advertising agencies have started to specialize in online advertising cum digital marketing so as to stay competitive in the industry. As a result of this trend, the revenue generated in the industry has grown tremendously over the years.

Going forward, the Advertising Agencies industry will continue to experience sustained growth, as the proliferation of digital devices, such as tablets and smartphones, provide new streams of income.

Another common trend in the advertising agencies industry is that, majority of advertising agencies no longer rely on tradition media for advertisement, they now fully embrace new media. As a result of this trend, they no longer settle for clients within the location where their physical office is located but also from any part of the world.

The truth is that with the advent of the internet, it is now easier for an advertising agency to work for clients in any part of the world. For instance, an advertising agency can be located in the United States of America and have their biggest client in United Arab Emirates or in China. Many thanks to the power of the internet which has brought the world closer to us.

Lastly, the advertising agencies industry will continue to evolve due to the advancement of computer technology and software applications designs et al.

8. Our Target Market

Prior to starting our advertising agency, we are certain that there is a wide range of both corporate and individual clients who cannot successfully run their businesses without the services and support of a standard advertising agencies; a company that can help them reach out to their target market and effectively promote their corporate brand and image.

In view of that, we have created strategies that will enable us reach out to various corporate organizations, non – profits, government agencies and individual who we know can’t afford to do without our services. We have conducted our market research and survey and we will ensure that we meet and surpass the expectations of our clients

Below is a list of the people and organizations that we have specifically market our services to;

• Banks, Insurance Companies and other related Financial Institutions
• Blue Chips Companies
• Corporate Organizations
• Manufacturers and Distributors
• Real Estate Owners, Developers, and Contractors
• Research and Development Companies
• The Government (Public Sector)
• Schools (High Schools, Colleges and Universities)
• Celebrities, Politicians, Public Figures and Public Speakers
• Sport Organizations
• Religious Organizations
• Political Parties
• Television Stations
• Printing Press (Publishing Houses) and Authors
• Branding and Advertising agencies
• Aspiring celebrities
• Entrepreneurs and Start – Ups

Our Competitive Advantage

Surviving in the business world as an advertising agency requires more than, your expertise, knowing how to conduct your business but also how to network with key people that matters; decision makers that can decide who will get a contract or a business deal.

We are quite aware that to be highly competitive in the advertising agencies industry means that you are not only expected to be able to deliver consistent and excellent services, but you must be result driven and able to meet set targets. No one would want to continue to hire your services if don’t always meet up with the target sales the organization intends to generate when they hire your services.

Our competitive advantage lies in the power of our team; our workforce. We have a team of creative, result driven and highly proficient advertising cum digital marketing experts, a team with excellent qualifications and experience various niche areas in the advertising agencies industry and other related industry.

Lastly, all our employees will be well taken care of, and their welfare package will be among the best within our category (startups advertising agencies in the United States) in the industry. It will enable them to be more than willing to build the business with us and help deliver our set goals and achieve all our business aims and objectives.

9. SALES AND MARKETING STRATEGY

• Sources of Income

Lemon & Lilac™ Advertising Agency, Inc. is established with the aim of maximizing profits in the advertising agencies industry and we are going to go all the way to ensure that we do all it takes to meet and surpass the expectations of all our clients.

Lemon & Lilac™ Advertising Agency, Inc. will generate income by offering the following advertising cum digital marketing services and other related services;

• Disseminating advertising campaigns through available mediums, such as TV, radio and periodicals

10. Sales Forecast

One thing is certain, there would always be corporate organizations, government agencies, non – profits and individuals who would need the services of advertising agencies to help them increase sales or promote their brands and corporate image.

Lemon & Lilac™ Advertising Agency, Inc. is well positioned to take on the available market in advertising agencies industry and we are quite optimistic that we will meet our set target of generating enough income / profits from the first six month of operations and grow our advertising agencies to enviable heights.

We have been able to critically examine the advertising agencies marketing space and we have analyzed our chances in the industry and we have been able to come up with the following sales forecast. The sales projection is based on information gathered on the field and some assumptions that are peculiar to similar startups in Los Angeles – California.

Below is the sales projection for Lemon & Lilac™ Advertising Agency, Inc., it is based on the location of our business and of course the wide range of our media and advertising services we offer and our target market;

• First Fiscal Year-: $200,000
• Second Fiscal Year-: $500,000
• Third Fiscal Year-: $750,000

N.B : This projection is done based on what is obtainable in the industry and with the assumption that there won’t be any major economic meltdown and there won’t be any major competitor offering same advertising agency services as we do within same location. Please note that the above projection might be lower and at the same time it might be higher.

• Marketing Strategy and Sales Strategy

We are mindful of the fact that there is stiffer competition in the advertising agencies industry; hence we have been able to hire some of the best marketing experts to handle our sales and marketing.

Our sales and marketing team will be recruited based on their vast experience in the advertising agencies industry and they will be trained on a regular basis so as to be well equipped to meet their targets and the overall business goal of Lemon & Lilac™ Advertising Agency, Inc.

Our corporate goal is to grow Lemon & Lilac™ Advertising Agency, Inc. to become one of the leading advertising agency brands in the United States of America which is why we have mapped out strategy that will help us take advantage of the available market and grow to become a major force to reckon with not only in the United States of America but also in other parts of the world.

Lemon & Lilac™ Advertising Agency, Inc. is set to make use of the following marketing and sales strategies to attract clients;

• Introduce our advertising agency by sending introductory letters alongside our brochure to individuals, corporate organizations, government agencies, non – profits, religious organizations and key stake holders.
• Promptness in bidding for advertising and digital marketing contracts from the government and other cooperate organizations
• Advertise our business in relevant business magazines, newspapers, TV stations, and radio station.
• List our business on yellow pages ads (local directories)
• Attend relevant international and local expos, seminars, and business fairs et al
• Create different packages for different category of clients in order to work with their budgets and still deliver excellent services
• Leverage on the internet to promote our business
• Engage direct marketing approach
• Encourage word of mouth marketing from loyal and satisfied clients

11. Publicity and Advertising Strategy

We have been able to work with our in house brand and publicity consultants to help us map out publicity and advertising strategies that will help us walk our way into the heart of our target market. We are set to become the number one choice for both corporate clients and individual clients in the whole of the United States and beyond which is why we have made provisions for effective publicity and advertisement of our advertising agency.

Below are the platforms we intend to leverage on to promote and advertise Lemon & Lilac™ Advertising Agency, Inc.;

• Place adverts on both print (newspapers and magazines) and electronic media platforms
• Sponsor relevant community based events / programs
• Leverage on the internet and social media platforms like; Instagram, Facebook , twitter, YouTube, Google + et al to promote our services
• Install our Bill Boards on strategic locations all around Los Angeles – California
• Engage in road show from time to time in targeted neighborhoods
• Distribute our fliers and handbills in target areas
• Contact corporate organizations, non – profits and government agencies by calling them up and informing them of Lemon & Lilac™ Advertising Agency, Inc. and the services we offer
• List Lemon & Lilac™ Advertising Agency, Inc. in local directories / yellow pages
• Advertise Lemon & Lilac™ Advertising Agency, Inc. in our official website and employ strategies that will help us pull traffic to the site.
• Ensure that all our staff members wear our branded shirts and all our vehicles are well branded with our company logo et al.

12. Our Pricing Strategy

At Lemon & Lilac™ Advertising Agency, Inc. we will keep the prices of our services below the average market rate for all of our customers by keeping our overhead low and by collecting payment in advance from corporate organizations who would hire our services. In addition, we will also offer special discounted rates to all our customers at regular intervals.

We are aware that there are some one – off jobs or government contracts which are always lucrative, we will ensure that we abide by the pricing model that is expected from contractors or organizations that bid for such contracts.

• Payment Options

At Lemon & Lilac™ Advertising Agency, Inc., our payment policy will be all inclusive because we are quite aware that different people prefer different payment options as it suits them. Here are the payment options that we will make available to our clients;

• Payment by via bank transfer
• Payment via online bank transfer
• Payment via check
• Payment via bank draft
• Payment via mobile money
• Payment with cash

In view of the above, we have chosen banking platforms that will help us achieve our plans with little or no itches. Our bank account numbers will be made available on our website and promotional materials so that it will be easier for clients to make payments when necessary.

13. Startup Expenditure (Budget)

It is a known fact that, in setting up any business, the amount or cost will depend on the approach and scale you want to undertake. If you intend to go big by renting a place, then you would need a good amount of capital as you would need to ensure that your employees are well taken care of, and that your facility is conducive enough for workers to be creative and productive.

This means that the start-up can either be low or high depending on your goals, vision and aspirations for your business. The materials and equipment that will be used are nearly the same cost everywhere, and any difference in prices would be minimal and can be overlooked.

As for the detailed cost analysis for starting a standard advertising agency; it might differ in other countries due to the value of their money. However, this is what it would cost us to setup Lemon & Lilac™ Advertising Agency, Inc. in the United of America;

• Business incorporating fees in the United States of America will cost – $750.
• The budget for Liability insurance, permits and license will cost – $3,500
• Leasing / renting an office space in a good location in Los Angeles – California that will accommodate the number of employees for at least 6 months (Re – Construction of the facility inclusive) will cost – $150,000.
• The cost for furnishing and equipping the office (computers, printers, projectors, markers, servers / internet facility, furniture, telephones, filing cabinets, and electronics) will cost – $30,000
• The amount required to purchase the needed software applications – $3,500
• Launching an official Website will cost – $500
• The amount need to pay bills and staff members for at least 2 to 3 months – $70,000
• Additional Expenditure such as Business cards, Signage, Adverts and Promotions will cost – $5,000
• Miscellaneous – $5000

Going by the report from the market research and feasibility studies conducted, we will need about two hundred and fifty thousand ( 250,000 ) U.S. dollars to successfully set – up a medium scale but standard advertising agency in the United States of America.

Generating Funding / Startup Capital for Lemon & Lilac™ Advertising Agency, Inc.

Lemon & Lilac™ Advertising Agency, Inc. is a business that will be owned, financed and managed by Lilian Goldberg and her friend and business partner for many years Lesly Henderson. They are the sole financial of the business which is why they decided to restrict the sourcing of the start – up capital for the business to just three major sources.

These are the areas we intend generating our start – up capital;

• Generate part of the start – up capital from personal savings and sale of his stocks
• Generate part of the start – up capital from friends and other extended family members
• Generate a larger chunk of the startup capital from the bank (loan facility).

N.B: We have been able to generate about $100,000 (Personal savings $85,000 and soft loan from family members $15,000) and we are at the final stages of obtaining a loan facility of $150,000 from our bank. All the papers and document has been duly signed and submitted, the loan has been approved and any moment from now our account will be credited.

14. Sustainability and Expansion Strategy

It is an established fact that, the future of a business lies in the numbers of loyal customers that they have, the capacity and competence of the employees, their investment strategy and the business structure. If all of these factors are missing from a business (company), then it won’t be too long before the business close shop.

One of our major goals of starting Lemon & Lilac™ Advertising Agency, Inc. is to build a business that will survive off its own cash flow without the need for injecting finance from external sources once the business is officially running.

We know that one of the ways of gaining approval and winning customers over is to offer our advertising services and other related media and advertising advisory and consulting services a little bit cheaper than what is obtainable in the market and we are well prepared to survive on lower profit margin for a while.

Lemon & Lilac™ Advertising Agency, Inc. will make sure that the right foundation, structures and standard operating processes are put in place to ensure that our staff welfare are well taken of. Our company’s corporate culture is designed to drive our business to greater heights and training and re – training of our workforce is at the top burner of our business strategy.

As a matter of fact, profit-sharing arrangement will be made available to all our management staff and it will be based on their performance for a period of five years or more as determined by the board of the organization. We know that if that is put in place, we will be able to successfully hire and retain the best hands we can get in the industry; they will be more committed to help us build the business of our dreams.

Check List/Milestone

• Business Name Availability Check:>Completed
• Business Incorporation: Completed
• Opening of Corporate Bank Accounts various banks in the United States: Completed
• Opening Online Payment Platforms: Completed
• Application and Obtaining Tax Payer’s ID: In Progress
• Securing a standard office facility in a good location in Los Angeles – California: Completed
• Application for business license and permit: Completed
• Purchase of All form of Insurance for the Business: Completed
• Conducting Feasibility Studies: Completed
• Generating part of the start – up capital from the founders: Completed
• Writing of Business Plan: Completed
• Drafting of Employee’s Handbook: Completed
• Drafting of Contract Documents: In Progress
• Design of Logo for the business: Completed
• Secure trademark for our products: In Progress
• Graphic Designs and Printing of Packaging Marketing / Promotional Materials: Completed
• Recruitment of employees: In Progress
• Purchase of the Needed furniture, office equipment, software applications, electronic appliances and facility facelift: In Progress
• Creating Official Website for the business: In Progress
• Creating Awareness for the business: In Progress
• Health and Safety and Fire Safety Arrangement: In Progress
• Establishing business relationship with vendors and key players in various industries: In Progress

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Digital Marketing Agency Business Plan

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54 & Cloudy

Executive summary executive summary is a brief introduction to your business plan. it describes your business, the problem that it solves, your target market, and financial highlights.">.

54 & Cloudy is a newly formed digital marketing agency that is run by two industry veterans, Tom and Stephen, who collectively have more than two decades of experience running e-commerce sites, working at digital marketing agencies, and helping small to medium size businesses achieve their digital growth goals.

While 54 & Cloudy has been operating as a small consultancy for the past two years, it is now looking to raise some funding and become a full-service digital marketing agency that will need to purchase technology assets and ramp up hiring to meet client demands. Additionally, once the 54 & Cloudy ramps up their marketing efforts, there will be a need for internal resources to manage all the new clients that they will onboard.

54 & Cloudy will operate initially as a fully remote organization with resources across various functional areas of the business including Search Engine Optimization (“SEO”), Conversion Rate Optimization (“CRO”), paid advertising (including social media and search), as well as contractors who will support auxiliary revenue streams such as content writing and design services.

54 & Cloudy is well-positioned to quickly become one of the most trusted digital marketing agencies in the industry given its existing reputation and the plans of building a proprietary technology solution that will bring meaningful value to clients. As 54 & Cloudy furthers their reputation in the market, 54 & Cloudy is poised for long-term success and will be able to increase hiring and expand service offerings to meet client demands with ease.

Service Offerings

After completing their fundraising, 54 & Cloudy will expand their operations to four main revenue streams:

• SEO marketing services include SEO strategy development, technical SEO, keyword targeting, content marketing, and link building
• Includes full-service PPC marketing efforts, including search engine advertising, paid shopping ads, display ads, paid social media ads, retargeting, and more
• eCommerce CRO services will run over thousands of AB tests across a variety of eCommerce platforms with the goal of driving sales. Through targeted user research, a team of UX analysts, and psychological experts, 54 & Cloudy will grow not only transactions but average order and customer lifetime value for clients
• Industry-focused content writers and designers who excel in translating the voice and tone of a client’s business into conversion-driving copy or rich and engaging design

Expectations

Financing needed.

Given the management team’s long-standing success in the industry, 54 & Cloudy will be looking to secure an SBA loan in the amount of $300,000 to finance the acquisition of initial startup technology costs as well as cover initial cash flow needs as 54 & Cloudy ramps up customer acquisition and operates at a loss in Year 1.

Given industry growth and the new technology platform 54 & Cloudy will develop, the projected next five years will see strong growth from DMA as they service new and existing clients while capturing additional wallet share with existing new services as 54 & Cloudy grows to become a one-stop-shop for all types of digital marketing. Across the company, 54 & Cloudy is projecting to ramp up meaningfully after securing their debt capital and hiring several resources to achieve 2022 revenue of $2,535,009, which will grow to $12.6 million by 2026. EBITDA will also grow from $738526 in 2022 to $5,115,174 by 2026.

Financial Highlights by Year

Opportunity

Business overview.

At launch, 54 & Cloudy will operate across four main service categories all focused on digital marketing services for clients. The main categories are outlined below as well as their revenue assumptions used in the financial projections.

• Customers will pay a monthly recurring charge that averages out to $3,000
• Customers pay the agency a fee of 15% of the client’s advertising budget, which was assumed to be an average of $10,000 per month
• Customers will pay a monthly recurring charge that is tiered based on the number of tests and campaigns run per month but will average out to $4,000
• Industry-focused content writers and designers who excel in translating the voice and tone of a client’s business into conversion-driving copy or rich and engaging designs
• Customers will be charged per hour for design and writing services at an average rate of $100 per hour

Growth Strategy

Within the first five years of operations, 54 & Cloudy will look to drive revenue growth by not only acquiring new customers but also expanding their wallet share with existing customers. By reducing the churn rate and upselling customers on additional services, they will enhance the client LTV.

In addition to organic client growth, 54 & Cloudy will also be launching new service offerings, standalone product offerings, and will establish several partnerships for referral revenue. The main inorganic growth avenue is with the development of a proprietary reporting and marketing forecast dashboard. This will become an integral selling point in 54 & Cloudy’s service packages as a way to visualize audits, changes, and provide instant access/feedback to the user. 54 & Cloudy anticipates eventually launching this technology as a standalone product that will further its growth far in excess of the financial projections in this business plan.

Target Market

Market size & segments.

Overall Market

Over the past five years, the Digital Advertising Agencies industry has benefited from the rapid shift from traditional print advertising to digital advertisements. In particular, strong demand for digital advertising services from the retail, financial services, automotive, and telecommunication sectors have bolstered industry revenue. As more consumers generate website traffic through the use of smartphones and tablets, many businesses have purchased digital advertising services to build brand awareness across multiple screens and platforms. Additionally, as more product manufacturers are directly selling their products online, many retailers are demanding industry activities such as search engine visibility services to help them compete. Over the five years to 2019, industry revenue is anticipated to grow at an annualized rate of 17.2%, including a 5.6% jump in 2019 to reach $15.7 billion. Over the five years to 2019 total industry operators are expected to increase at an annualized rate of 16.2% to 4,471.

Over the five years to 2024, digital advertising agencies that can develop innovative tools such as data mining, with applications for analyzing customer purchasing behavior, will experience strong demand. As online media streaming services and social media continue to generate substantial internet traffic, many businesses will strengthen their investments in digital advertising. As a result, industry revenue is forecast to increase at an annualized rate of 4.4% to $19.5 billion over the five years to 2024.

Key Market Drivers

Internet traffic volume

Internet traffic volumes represent the total data sent over the internet globally per month. As the amount of internet traffic increases due to more consumers accessing websites from their mobile devices, tablets, or computers, many businesses will expand their online presence. As a result, demand for digital advertising services will rise as more businesses use advertising to drive website traffic volumes. Internet traffic volume is expected to increase substantially in 2019, representing a potential opportunity for the industry.

Total advertising expenditure

Total advertising expenditure typically trends in line with corporate profit. When corporate profit rises, businesses are likely to revitalize their advertising budgets. In 2019, total advertising expenditure is expected to increase.

Consumer spending

A rise in consumer spending indicates that more consumers are making discretionary purchases. This trend encourages many businesses to invest in advertising services to boost brand awareness and remain competitive. As a result of these services, businesses benefit from a larger customer base. In 2019, consumer spending is expected to increase.

Corporate profit

As businesses become more profitable, they often expand their advertising budgets, since many digital advertising services result in a strong return on investment. Thus a rise in corporate profitability, particularly in the retail, finance, automotive, and telecommunications sectors, stimulates demand for digital advertising services. Corporate profit is expected to decline in 2019, representing a threat to the industry.

Investor uncertainty

Investor uncertainty is an important indicator of industry performance. The degree to which businesses invest in advertising is related to the confidence that decision-makers have in the market. As uncertainty increases, businesses may decide to reduce or suspend advertising activities. In 2019, investor uncertainty is expected to decline.

Industry Services

Digital display advertising makes up an estimated 50.0% of industry revenue in 2019.

This product segment includes various forms of advertising, including banner, which makes up 12.6% of total revenue, followed by video (10.5%), rich media (8.7%), and sponsorship (1.5%). Over the past five years, as more users have streamed videos online, video advertisements have steadily grown, as many advertising agencies have strategically placed advertisements either before, during, or after a video clip. Furthermore, sponsorship advertising has exhibited growth over the past five years, particularly for digital-only publications.

Search engine optimization

In 2019, search engine optimization (SEO) and search engine marketing services are expected to account for 28.9% of industry revenue.

SEO services help increase a company’s visibility in a search engine, such as Google, Yahoo, or Bing. Typically, websites that have favorably used SEO to appear in search engine result pages for certain keywords are more likely to have high online visitor traffic, which can increase clientele’s sales volumes. Digital advertising agencies that can build website algorithms with the highest relevancy can obtain favorable placing for their clients in search results. Over the past five years, this market has steadily grown, due to many businesses developing their online website presence. However, over the next five years, many clients will expand their online presence through other mediums, particularly video, which will cut into growth for this product segment.

Major End Markets

The industry primarily relies on corporate clients from the retail, finance, automotive, and telecommunications sectors.

Retail and telecommunications

In 2019, retail and telecommunications are expected to account for 21.9% and 10.5% of industry revenue, respectively.

Retail has comprised the largest share of digital advertising spending over the past five years, which can be partly attributed to many consumers making their retail purchasing decisions online. According to eMarketer, while retailers have demanded direct response advertisements over the past five years, many retailers will move toward brand advertising, such as advertisements via video, social display, and hybrid formats.

Comparatively, telecommunication-related advertising has steadily declined over the past five years, due to data privacy laws that have constrained the ability for advertisers to implement digital advertisements using user data from consumers’ mobile phones. Furthermore, consolidation among telecommunication providers has limited their demand for advertising services.

Automotive and financial services

Automotive and financial services are anticipated to make up 12.4% and 12.1% of industry revenue, respectively.

Over the past five years, demand for digital advertising services from the automotive sector has steadily increased, due to the revitalization in consumer demand for automobiles. In particular, many consumers have used the internet to shop for their next vehicle, which has prompted the automotive sector to purchase more digital advertising services. Additionally, demand for digital advertising services from the financial sector has remained relatively stagnant over the past five years, due to many digital advertising services, such as rich media and video formats, not being as effective with driving customer purchasing decisions, compared with other sectors, such as the automotive sector.

Consumer packaged goods and consumer products

In 2019, consumer packaged goods and consumer products are expected to generate 8.8% of industry revenue.

Over the past five years, this product segment has exhibited growth. For bigger brand products within this segment, demand for digital advertising services has increased in line with peak seasons, such as Christmas and the back-to-school period. Comparatively, retailers of lower-priced products within this market segment typically purchase display advertising campaigns to build brand awareness and encourage a strong customer base that makes repeat purchases.

Travel and media

Travel and media comprise an estimated 7.8% and 6.3% of industry revenue in 2019, respectively.

In the past five years, the travel and media sectors have increased their demand for digital advertising services. Over the next five years, the travel sector will demand digital advertising services that integrate well with consumers that access travel websites from their mobile device. Comparatively, media, which includes social media sites, have increasingly used digital advertising services to generate website traffic and monetize their websites.

Computing products and consumer electronics

In 2019, computing products and consumer electronics account for an estimated 8.0% of industry revenue.

Over the next five years, this product segment is expected to account for a larger share of industry revenue. As consumer electronics are expected to exhibit high growth over the next five years, many electronic companies that manufacture devices, such as digital and video cameras, telephones, and TVs, among other products, will increase their demand for digital advertising services.

Other sectors

Other sectors include the healthcare and pharmaceutical sector, as well as the entertainment sector, among others.

Over the next five years, many sectors, such as entertainment, will increasingly demand digital advertising services to attract users that increasingly access websites with their smartphone and tablet.

54 & Cloudy  Initial Target Market

Competition

Competitive landscape.

The digital marketing agency landscape is filled with thousands of small companies that have fewer than ten employees with only a handful of organizations that have reached scale to have more than 50 employees. Additionally, the market is rapidly becoming more reliant on various technology and software providers, who themselves are now some of the biggest competitors in the market. Detailed below are several of the large digital agencies as well as large service providers in the market.

Large Digital Marketing Agencies

• Ignite Visibility is one of the highest awarded digital marketing agency in the industry, specializing in digital marketing strategy, SEO, paid media, social media, email marketing, analytics, Amazon, and CRO.
• WebFX is a performance-focused digital marketing agency with services designed to increase qualified leads, phone calls, and transactions for clients. Founded in 1996 and headquartered in Harrisburg, Penn., they have over 250 digital marketing, design, and development experts who serve customers through SEO, PPC, web design, and more.
• Power Digital is a digital marketing agency based in San Diego with an office in New York. The agency, founded in 2012, has more than 300 employees and provides content marketing, email marketing, PPC, SEO, social media marketing, web design, and PR services. Power Digital serves mid-market and other-sized companies in the consumer products & services, advertising & marketing, business services, and retail industries.
• This Utah-based agency has a marketing team of 50+ that has conducted over 2,500 marketing campaign audits since 2011. Disruptive Advertising specializes in traffic, conversion, and analytics to help its clients outperform their competitors.

Service Providers That Displace Agencies

• SEMrush is a leading online visibility management software-as-a-service platform. With over 7 million businesses having used the platform across 50 products, tools, and add-ons including tools for search, content, social media, and market research. The company tracks data from more than 140 countries, seamlessly integrates with Google and task management platforms.
• Ahrefs is a software company that develops online SEO tools and free educational materials for marketing professionals. Ahrefs database has over 11 billion keywords and more than 400 billion indexed pages.
• Both of these companies are best-in-class email marketing and growth marketing platforms that helps deliver more personalized experiences across owned marketing channels like email, SMS, in-app notifications, and web.

54 & Cloudy Advantages

While the market is highly competitive, 54 & Cloudy sets itself apart by leveraging proprietary technology and world-class third-party software. Additionally, 54 & Cloudy will only initially work with clients who operate within specific niches in the e-commerce space and this will allow 54 & Cloudy to develop a sector expertise and reputation for excellence that will drive organic growth.

Some of the key advantages that 54 & Cloudy will have when going head-to-head with competitors includes the following:

• Targeted user segments to conduct market research that is the exact audience of the client
• Relationships with BI data firms that help find the sweet spot in terms of pricing, sales, etc. These kinds of licenses cost nearly 6-figures but 54 & Cloudy has a sweetheart deal
• Custom reporting dashboard that brings in paid, organic and outbound sales touchpoints
• Custom dashboard for A/B split testing, which allows agency and customers to take analysis and turn into immediately actionable copy tests
• Direct integration with eCommerce platforms (WooCommerce, Shopify, Wix) or off-the-shelf CMS platform

Keys to Success

Given the competitive nature of the industry, 54 & Cloudy will need to be aware of the various keys to success that are critical for long-term growth in the market.

• Digital agencies must stay up-to-date with the latest developments in technology, from the newest advertising platform to the latest software used to track and analyze campaigns
• Membership in the American Association of Advertising Agencies may indicate a higher level of professionalism in operations and boost the agency’s credibility and image
• As a highly competitive industry, digital advertising agencies must be able to develop professional proposals for work and accounts to secure contracts
• Digital advertisers that develop a solid brand with a good reputation achieve a greater level of success within the industry
• Building and scaling tools and technology that are proprietary will allow 54 & Cloudy to scale and capture market share with a defensible offering that can increase LTV and reduce long-term churn

Marketing & Sales

Marketing plan.

Like other rapidly growing B2B companies, 54 & Cloudy will focus on targeted digital and print marketing, multiple advertising campaigns, conventions/trade shows, and strategic partnerships. Since 54 & Cloudy has already been offering its services on a consulting basis and has developed a loyal following, organic inbound traffic is already coming in and will continue to create a compounding effect that will propel 54 & Cloudy to strong and sustainable growth.

In order to continue growth and maintain their industry-leading reputation, 54 & Cloudy plans to utilize their own digital marketing knowledge to expand within their core markets, growing into new markets, and increase wallet share with existing customers.

Digital and Print Marketing

54 & Cloudy will launch a robust digital marketing campaign across paid search and through digital publications/blogs specific to their core demographics. With a unique skill set and offers, 54 & Cloudy will be able to gain meaningful momentum through paid search, providing them with business demographic information and contact information for re-targeting and promotional messaging. Additionally, by working with key online and print publications and blogs specific to the company’s various end-markets, 54 & Cloudy will be able to develop a strong industry presence that will be crucial for recurring customer growth. Some of the tactics that 54 & Cloudy will use to attract customers will include free site audits, industry-specific templates, and other free services to capture emails and upsell customers.

Strategic Partners

Relationships will be formed with multiple organizations that are selling to the same end customer including with design agencies, print media groups, traditional advertising agencies, and other non-marketing service providers like bankers, lawyers, and small business associations. By building a large team of strategic partners, 54 & Cloudy will be able to generate a stable and reliable customer base that will ultimately lead to repeat customers and an increased potential for larger contracts.

Customer Re-engagement

As with any business services company, recurring customers are a vital source of income as well as word-of-mouth for a growing business. As 54 & Cloudy continues to sell within their core demographic, they will be using various engagement tactics to drive retention and improve new referrals from existing customers. Through building a strong group of loyal customers, 54 & Cloudy will be able to identify key growth opportunities for the business including new product lines and end markets to work with.

Organic Marketing

As a leading digital marketing agency, 54 & Cloudy will be able to also publish onsite blogs, detailed landing pages, and other relevant content, as they would for any client, in order to drive organic rankings and new customer acquisition. By focusing on long-tail niche content in combination with highly competitive keywords and questions, 54 & Cloudy will generate strong SEO growth and generate meaningful organic traffic.

Trade Shows/Conventions

The business will be based out of the Bay Area where 54 & Cloudy’s two founders are located. Given office rent prices and the plan to hire resources independent of physical location, 54 & Cloudy is planning to operate as a fully remote organization for the near term. There will be a small rent expense to cover the founders’ rent but no other rent or office costs will be incurred by 54 & Cloudy in the projections.

54 & Cloudy will be utilizing many of the industry’s leading automation, data tracking, analytics software for handling client work. This technology will include SEO tools, paid advertising automation platforms, A/B testing systems, and other useful resources that can help clients achieve their growth targets. Additionally, 54 & Cloudy will utilize several internal tools including a CRM, Slack, an email marketing platform, and other services to grow the business and manage operations and a remote workforce at scale.

Milestones & Metrics

Milestones table.

Key Metrics

As with many B2B businesses, 54 & Cloudy will be tracking several key customer acquisition and customer retention metrics that will drive overall profitability and allow for more reliable hiring need forecasting.

The metrics 54 & Cloudy will be tracking include:

• Revenue by Service Line
• Contribution Margin by Service Line
• Cost Per Acquisition (“CPA”)
• Churn Rate by Service Line
• Revenue Per Employee
• MRR and ARR

Ownership & Structure

54 & Cloudy is co-owned by the two founders who each have a 50% ownership in the business. The company is based in the Bay Area and is a California LLC. There are no other ownership interests in the business at this time.

Leadership Team

54 & Cloudy is currently being run as a small agency by the two founders who are looking to secure funding to make additional hiring and take on enterprise-level clients. The two founders, Tom and Stephen, have extensive experience in the market not only as e-commerce digital marketers but also as technical/UX engineers.

Tom was previously a technical/UX engineer at a successful digital marketing agency where he worked on building proprietary dashboards, reporting tools, and advertising automation for both internal and external use cases. Stephen, on the other hand, is 54 & Cloudy’s e-commerce marketing expert with more than a decade working at e-commerce companies including a fashion business in the Bay Area in 2013 that was later sold in 2019. Since the sale of that business, Stephen has worked as a contractor developing his product-side and marketing expertise for small to medium size businesses.

The two founders complement each other’s skillsets and both are looking to move 54 & Cloudy from a small contract consulting business to a full-service digital marketing agency.

Hiring Strategy

In addition to 54 & Cloudy’s leadership team, there will be a strong hiring strategy to handle all the new clients as the business grows over the five-year projection period. With a mix of full-time hires and contractors, the Company will look to scale hiring to meet client demand but not be overstaffed so that people are not fully utilized.

The following roles will be areas 54 & Cloudy will hire to handle client services.

• Acts as primary technical architect and engineer for all development, testing, and product development
• Full-stack in-house marketer that is expert in all services the firm employs. Has extensive background and experience in search engine optimization, conversion rate optimization, paid search marketing, outbound email, and site analytics
• Initially outsourced, this role handles all of the Google / Microsoft / LinkedIn / etc. ad management as well as its reporting
• Liaisons the day-to-day relationships with our clients, working closely with technical and marketing leads to deliver on contract scope and goals. Managers the timelines and execution of all projects to ensure their success
• In-house sales lead that possesses the ability to sell-in and move prospects through the buyer’s journey. Based on our target markets, this role has experience and knowledge specifically to help those business types grow
• Copywriting
• Paid Marketing
• CRO Analyst

54 & Cloudy anticipates growing from 13 resources in Year 1 to more than 45 by Year 5. As outlined in the chart below, this growth will result in Year 5 personnel expenses exceeding $3.8 million, up from $965,000 in Year 1. Revenue per employee will increase from $185,000 in Year 1 to $262,000 in Year 5.

Financial Plan investor-ready personnel plan .">

Key assumptions.

54 & Cloudy developed the following financials utilizing their extensive industry knowledge and relevant historic financial performance.

• Given the long-term nature of SEO, the churn rate is 5%
• Churn rate is slightly higher than SEO at 7.5%
• eCommerce CRO services will run thousands of AB tests across a variety of eCommerce platforms with the goal of driving sales. Through targeted user research, a team of UX analysts, and psychological experts, 54 & Cloudy will grow not only transactions but average order and customer lifetime value for clients
• Churn rate is high at 20% due to the nature of the service line
• This is an ancillary service within 54 & Cloudy’s paid and optimization offerings but can be expanded to help clients develop all onsite and paid messaging

The financial projections assume an SBA loan for $300,000 at 8% over 10 years and those funds will be sufficient to cover all growth and hiring projections outlined in the business plan.

54 & Cloudy believes that the introduction of proprietary reporting and marketing forecast dashboards will help accelerate new customer acquisition and allow churn rates to remain low for existing customers. This will be an integral selling point in 54 & Cloudy’s service packages as a way to visualize audits, changes, and provide instant access/feedback to the user. In the future, 54 & Cloudy may look to offer the reporting and forecasting dashboard as a separate stand-alone service offering.

Revenue by Month

Expenses by Month

Net Profit (or Loss) by Year

Sources of Funds

Given the management team’s long-standing success in the industry, 54 & Cloudy will be looking to secure an SBA loan in the amount of $300,000 to finance the acquisition of initial startup technology costs, as well as cover initial cash flow, needs as they ramp up customer acquisition and operates at a loss in Year 1.

Use of Funds

54 & Cloudy is securing an SBA loan for $300,000 that will be used to fund initial technology asset purchases of $65,000, startup costs including licensing, legal, and other marketing costs of $50,000, as well as cover cash flow needs during Year 1 as 54 & Cloudy, grows from negative operating income to cash flow positive by year-end.

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How to Write a Digital Marketing Agency Business Plan (with PDF Template)

SEOptimer now serves over 2,000 digital agencies around the world and through the years we've had the chance to connect with many of our agency customers to understand their early days in starting their agency.

This is incredibly interesting to us because it helps us understand where and how they plan to grow so we can help build the features they need in SEOptimer.

This article is the 3rd in our series focused on starting a new digital agency. For some useful prior reading be sure to check out our previous articles:

• How to Start a Digital Marketing Agency : a comprehensive guide covering typical agency business models, services, hiring, training, new business, day to day management and more!
• Digital Agency Lean Canvas : a digital agency business model on a single page! The lean canvas is a popular documentation methodology borrowed from the tech startup world.

Don't be dismayed if it feels like there's a lot of other competing digital agencies in your city. This is perfectly normal. Digital marketing services like local SEO, for example, are dominated by small agencies.

Search Engine Land reported that over 50% of local SEO agencies have 10 or fewer clients. Forbes Council Member Jon Hall says, this keeps the industry "weird" - aka diverse as its not dominated by a small handful of big agencies.

The first step in launching a new digital marketing agency is to write a plan. In this guide, we'll cover two of the more traditional ways to define a business plan document with handy downloadable templates:

• Digital Marketing Agency Business Plan Document (DOCX & PDF) Template
• Creative Agency Business Plan Deck (PPTX) Template

What is a Digital Marketing Business Plan?

A digital marketing business plan outlines your strategy to attract and retain customers using digital channels. It encompasses your goals, target audience, competitive landscape, marketing tactics, and financial projections.

A well-crafted plan serves as a blueprint for your marketing efforts, ensuring you remain focused and organized. It also helps you identify potential pitfalls and areas for improvement. 

For entrepreneurs and small business owners, having a digital marketing business plan is critical. It not only helps secure funding but also ensures that all team members are aligned with the company's vision and objectives.

It also provides a framework to measure success and make data-driven decisions.

Why Do You Need a Digital Marketing Agency Business Plan?

The days of mandatory 50+ page business plans are long gone. The choice is now yours as to whether you define your digital agency business plan in an in-depth strategic document or not.

Some agency founders find it useful to brainstorm this way and document their thought process in a long-form fashion across many pages.

Other founders prefer creating shorter slide decks, others opt for a 1-page lean canvas version or some even write their plan in a wiki or business planning tool.

There is no right or wrong way to document your plan. You need to find the documentation method that suits you best. If you're unsure what suits you best, the following factors may help you decide:

Consideration #1: Who is the Audience?

Think about who this document is for. Who will read it? In some cases it will just be you and the founding team. If you are raising money, obviously your investors will be a key audience.

You might also have business partners or board members who may be an audience too. When thnking through all these different groups, work backwards from the most optimal presentation format.

Consideration #2: Seek an Unbiased Third-party Opinion

Devin Schumacher is the Founder of SEO agency SERP and says it's easy to get swept up in your own overly optimistic projections.

"Ask an experienced agency founder you trust or admire to sanity-check your plan. Seeking an objective opinion from a third-party detached from your new business is vital."

Devin makes a great point. This type of peer review methodology is commonplace in other industries but sometimes lacking amongst agency founders.

Make sure you get at least 1 other unbiased opinion from someone who has already achieved success in your niche.

Don't fall into the trap of asking a friend or your accountant or someone you know personally to review your plan. Doing so will give you a biased opinion.

You need an unbiased opinion from someone willing to give you objective feedback.

Consideration #3: Stand your Ground

The whole point of a business plan is to take the time and effort to research the market, your competitors and potential clients. This document will distill all your insights into a strategic plan you can operationalize.

As is always the case, unexpected distractions masquerading as opportunities (rightly or wrongly) will pop up in your field of view demanding your attention.

Perhaps it's a new client opportunity with a project slightly adjacent to your niche. Perhpas a hiring opportunity for a role you didn't plan to hire yet.

Sometimes the hardest thing is to say no, when you're in the mindset of taking every opportunity for growth.

During these situations, revisit your agency business plan and remind yourself of your focus area niche and how you planned to grow within that niche.

Consideration #4: But, Be Okay With Change

There's no shame in pivoting.

In fact this balance between sticking to the plan and pivoting the plan needs to be navigated by every digital agency founder. It's not easy and often you will be second-guessing yourself.

"Every agency owner I know has had to massively adjust their target audience, pricing structure, competitor analysis, and service offerings based on the way they grow over the first 2-5 years."

Rebekah says that founders need to be prepared for change, afterall, digital marketing is in constant flux and evolution, so change is the norm and we need to write business plans with flexibility in mind.

Trust your performance metrics and continue to do the things that have the biggest quantifiable business impact.

Typical Business Plan structures

We mentioned previously that there's no right or wrong way to document your business plan. So with that said, let's look at some typical marketing agency business plan templates that you can use.

After considering all the factors above, choose the structure that works for you and your stakeholders best. We've outlined six of the more common options below:

Option #1: Written Business Document

This is the more traditional (and still valid) way to describe your business. A written business plan document in MS Word or Google Docs is still the most common way to document your digital marketing agency business plan.

This type of business plan is considered "long-form", ie: longer in length and suited to more descriptive language. Expect to write longer rationales, longer explanations with plenty of space for evidence, research, insights and strategy.

This type of plan will likely be 30+ pages and feel comprehensive. This comprehensiveness is especially needed if external investors or business partners are involved who need to be convinced of the robustness of your plan.

Option #2: Slide Deck

The PowerPoint Presentation (or Google Slides or Keynote) has become the go-to corporate communication format.

Digital agency founders spend most of their time communicating to staff, clients and stakeholders in PowerPoint so it makes sense to use this format for the purposes of communicating the agency's overall business plan.

The fundamental difference between this option and the written document, is that a slide deck is a presentable format. So typically you might be in the room with your business partners, walking through the presentation on the screen.

Whereas in option #1, a written document is not a compelling way to present an idea. It's much more suited as a sent document to be consumed in isolation.

That's not to say that a slide deck can't be utilized this way, it's just more common that you would be presenting and talking through your plan with the slides serving as a visual backup to what you say.

There's also a good argument for doing both (ie written document AND slide deck). It comes down to who all the stakeholders are (eg investors, business partners or just you) and whether you intend to present your plan or just document your plan.

Option #3: Lean Canvas

The Lean Canvas developed by leanstack.com is a business plan on a page split into 10 boxes. This planning document has become very popular in the tech/startup world and has since been adopted in many other industries, including digital agencies.

Be sure to check out our previous article explaining how to use a Lean Canvas for your agency .

The entire business plan fits on a single page which means you obviously need to sweat on every single world and ensure only the most important details are included.

We are big supporters of this format because this helps you prioritize and focus your efforts down to the fundamental aspects of your new business.

Option #4: Wiki

In the context of a business, a Wiki is usually an internal website with multiple interlinking articles. The biggest Wiki in the world is Wikipedia and if you want to get really meta, check out Wikipedia's wiki about wikis :

"A wiki (/wɪki/ WIK-ee) is a hypertext publication collaboratively edited and managed by its own audience directly using a web browser. A typical wiki contains multiple pages for the subjects or scope of the project."

Wiki's are generally perceived as internal knowledge bases so if your business plan has executional detail, this might be a good format for documenting processes and methodologies for staff.

Option #5: General Planning Tool

Tools like Notion and Trello have grown massively in recent years as more people are working remotely and more work in general is being done collaboratively online.

These types of planning tools are designed to be multi-purpose and fall somewhere between a wiki and a specialized business planning tool.

How to Construct the Business Plan

Now that we've covered the typical business plan structures let's look at the specifics of how you actually go about constructing the business plan and each of the main tasks you need to perform and sections of the business plan.

Market Research Data Gathering

Customer/client research.

Rebekah Edwards, who we spoke to previously stresses the importance of market research with as many potential clients as you can. She interviewed several businesses in their target market when developing their service offerings and pricing.

Some of the questions she thought were most helpful included:

• With no other information, what do you think X would cost from an agency? (X being the service in question.)
• What is the biggest roadblock for you to accomplish X in-house? (X being basic content/SEO projects, such as article creation/editing/uploading or strategizing new keywords.)
• How would you typically search for a digital marketing agency? (Referrals, social media, Google search, etc. — this helped us understand how to best market our services)
• If you already work with a digital marketing agency of any kind, what stood out? Why did you sign on the dotted line?
• Have there been digital marketing agencies you've specifically decided not to work with for any particular reason? What were the red flags or the issues with a fit that led you to say no?
• What matters most to you when working with a digital marketing agency? (Examples: data/analytics, frequent communication, hitting deadlines every time, price, niche of expertise, etc.)

Answers to these questions are invaluable as they help you position and market your new digital agency based on customer insight.

Competitor Research

The importance of competitor research goes without saying. It's vital you have a good understanding of how your competitors are going to market, how they sell, who they target and what their rough price points are.

If you have a friend who owns a small business, ask them to mystery shop at a competitor so they can report back to you what the sales process was like.

The way you position and sell your services should be informed by a combination of both customer insights and competitor insights.

Addressing client needs whilst maintaining a unique selling proposition will set your new digital agency up for success!

Building out the Business Plan

Download our template: digital marketing agency business plan document.

To make edits to the document make sure to download our DOCX template which you can edit directly in Microsoft Word. However if you would prefer a printable PDF, we also provide this option too.

Use these templates as a starting point to help you draft your digital marketing business plan:

Below are some of the highlight areas of the plan:

Market Research Findings

We suggest conducting three types of research to inform your marketing agency business plan:

• Qualitative research like one-on-one interviews, focus groups and meetings with prospective clients
• Quantitative reserach like online surveys, mass emails and multivariate testing
• Competitor analysis to determine their strengths and weaknesses

Unique Selling Proposition (USP) and Service Offering

Nailing your USP will be tough especially if you are in a competitive industry / city. Use the previous market research tasks to discover where the gaps are in the market and leverage these insights to position your new agency to be competitive AND different.

Perform a SWOT analysis based on your new USP. Then you can determine your actual service offerings and pricing strategy.

Go-To-Market (GTM) Plan and Org Structure

Define your target market - the exact client types who you want to sell to and list the marketing and advertising activities that you will perform that would be most effective in reaching these types of people.

Also list your people (this might not be many on day 1!), sources of advice and support as well as the strategies you'll use to retain your staff and build their skills and knowledge.

Goals Sales Forecasting

This marketing agency business plan template includes goal setting for the next year and goal setting for the next 3 years. This page is structured to help you set SMART goals.

SMART goals are:

• Specific : In the '[Enter a goal]' section describe your goal clearly and ensure you attach a person responsible in the 'Who's responsible' section.
• Measureable : Ensure the actions you list in the 'Actions to achieve goal' have an objective outcome
• Achievable : Ensure you sense-check your goals with your team and all agree that they are attainable
• Relevant : Ensure this is a priority goal and will help your new agency grow
• Time-bound : Enter a due date to ensure the goal doesn't get forgotten

Use the Cash flow forecast table as a simple way to visualize cash-on-hand in your first 12 months. Add rows to estimate your monthly expenses like payroll, rent, utilities, subscriptions, insurance, fees and other ongoing costs.

Tools and Tech

Finally, list out all the tools and technology your new agency will likely need to run an efficient operation. We've listed SEOptimer for you already because it's one of the best, low-cost lead generation tools for your agency.

Over 2,000 digital agencies use SEOptimer to generate white label site audits and embed an audit form on their agency website to capture new lead details.

Creative Agency Business Plan Slide Deck PPTX Template

If you prefer a slide deck template, use this creative agency business plan example in PowerPoint format:

Sources of Funding for Your Digital Marketing Agency

Starting a digital marketing agency requires initial capital. Here are some sources of funding to consider:

Bootstrapping

Bootstrapping involves using your savings or revenue generated from the business to fund your operations. It's a common approach for entrepreneurs who want to maintain control and avoid debt.

While this method requires careful financial planning, it allows you to grow organically and reinvest profits back into the business.

Small Business Loans

Small business loans from banks or credit unions can provide the necessary capital to get your agency off the ground. These loans typically have lower interest rates compared to other financing options.

However, they may require a solid business plan and collateral. Research different lenders and compare their terms to find the best fit for your needs.

Venture Capital

If you have a scalable business model with high growth potential, venture capital (VC) funding might be an option. VCs invest in startups in exchange for equity.

While this can provide substantial funding, it also means giving up some control over your business. Make sure your goals align with those of potential investors before pursuing this route.

Crowdfunding

Platforms like Kickstarter and Indiegogo allow you to raise funds from a large number of people. Crowdfunding not only provides capital but also helps validate your idea and build a community of supporters.

Create a compelling campaign that clearly communicates your value proposition and the benefits of supporting your agency.

Angel Investors

Angel investors are individuals who provide capital to startups in exchange for equity or convertible debt. They often offer mentorship and valuable industry connections.

To attract angel investors, you need a strong business plan, a clear value proposition, and evidence of your ability to execute.

Do You Need an LLC to Start a Digital Marketing Agency?

A Limited Liability Company (LLC) is a popular business structure for small businesses and startups. It provides personal liability protection, meaning your personal assets are shielded from business debts and lawsuits.

LLCs have the option to be taxed as a sole proprietorship, partnership, S corporation, or C corporation. This flexibility allows you to choose the best tax treatment for your situation

Having "LLC" in your business name can enhance your agency's credibility and professionalism. It signals to clients and partners that you are serious about your business and committed to its success.

That being said, you don't have to have an LLC when starting your digital marketing agency but it might be a good idea to establish an LLC for the reasons mentioned above.

Crafting a digital marketing agency business plan is essential for entrepreneurs and small business owners. By following the steps outlined in this guide, you can create a comprehensive plan that sets your agency up for success.

Tim's background is in digital marketing working for both large and small digital agencies and diverse client types. He has a passion for tech, software and staying up to date on the latest search engine news.

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18 of My Favorite Sample Business Plans & Examples For Your Inspiration

Published: July 01, 2024

I believe that reading sample business plans is essential when writing your own.

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As you explore business plan examples from real companies and brands, it’s easier for you to learn how to write a good one.

So what does a good business plan look like? And how do you write one that’s both viable and convincing? I’ll walk you through the ideal business plan format along with some examples to help you get started.

Table of Contents

Business Plan Types

Business plan format, sample business plan: section by section, sample business plan templates, top business plan examples.

Ultimately, the format of your business plan will vary based on your goals for that plan. I’ve added this quick review of different business plan types that achieve differing goals.

For a more detailed exploration of business plan types, you can check out this post .

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1. Startups

Startup business plans are for proposing new business ideas. If you’re planning to start a small business, preparing a business plan is crucial. The plan should include all the major factors of your business.

You can check out this guide for more detailed business plan inspiration .

2. Feasibility Studies

Feasibility business plans focus on that business's product or service. Feasibility plans are sometimes added to startup business plans. They can also be a new business plan for an already thriving organization.

3. Internal Use

You can use internal business plans to share goals, strategies, or performance updates with stakeholders. In my opinion, internal business plans are useful for alignment and building support for ambitious goals.

4. Strategic Initiatives

A strategic business plan is another business plan that's often shared internally. This plan covers long-term business objectives that might not have been included in the startup business plan.

5. Business Acquisition or Repositioning

When a business is moving forward with an acquisition or repositioning, it may need extra structure and support. These types of business plans expand on a company's acquisition or repositioning strategy.

Growth sometimes just happens as a business continues operations. But more often, a business needs to create a structure with specific targets to meet set goals for expansion. This business plan type can help a business focus on short-term growth goals and align resources with those goals.

I’m going to focus on a startup business plan that needs to be detailed and research-backed as well as compelling enough to convince investors to offer funding. In my experience, the most comprehensive and convincing business plans contain the following sections.

Executive Summary

This all-important introduction to your business plan sets the tone and includes the company description as well as what you will be exchanging for money — whether that’s product lines, services, or product-service hybrids.

Market Opportunity

Information about gaps in your industry’s market and how you plan to fill them, focused on demand and potential for growth.

Competitive Landscape Analysis

An overview of your competitors that includes consideration of their strengths and how you’ll manage them, their weaknesses and how you’ll capitalize on them, and how you can differentiate your offerings in the industry.

Target Audience

Descriptions of your ideal customers, their various problems that you can solve, and your customer acquisition strategy.

Marketing Strategy

This section details how you will market your brand to achieve specific goals, the channels and tactics you’ll utilize to reach those goals, and the metrics you’ll be using to measure your progress.

Key Features and Benefits

This is where you’ll use plain language to emphasize the value of your product/service, how it solves the problems of your target audiences, and how you’ll scale up over time.

Pricing and Revenue

This section describes your pricing strategy and plans for building revenue streams that fit your audiences while achieving your business goals.

This is the final section, communicating with investors that your business idea is worth investing in via profit/loss statements, cash flow statements, and balance sheets to prove viability.

Okay, so now that we have a format established, I’ll give you more specific details about each section along with examples. Truthfully, I wish I’d had this resource to help me flesh out those first business plans long ago.

1. Executive Summary

I’d say the executive summary is the most important section of the entire business plan. It is essentially an overview of and introduction to your entire project.

Write this in such a way that it grabs your readers' attention and guides them through the rest of the business plan. This is important because a business plan can be dozens or hundreds of pages long.

There are two main elements I’d recommend including in your executive summary: your company description and your products and services.

Company Description

This is the perfect space to highlight your company’s mission statement and goals, a brief overview of your history and leadership, and your top accomplishments as a business.

Tell potential investors who you are and why what you do matters. Naturally, they’re going to want to know who they’re getting into business with up front. This is a great opportunity to showcase your impact.

Need some extra help firming up your business goals? I’d recommend HubSpot Academy’s free course to help you set meaningful goals that matter most for your business.

Products and Services

Here, you will incorporate an overview of your offerings. This doesn’t have to be extensive, as it is just a chance to introduce your industry and overall purpose as a business. I recommend including snippets of information about your financial projections and competitive advantage here as well.

Keep in mind that you'll cover many of these topics in more detail later on in the business plan. The executive summary should be clear and brief, only including the most important takeaways.

Executive Summary Business Plan Examples

This example was created with HubSpot’s business plan template . What makes this executive summary good is that it tells potential investors a short story while still covering all of the most important details.

Our Mission

Maria’s Gluten Free Bagels offers gluten-free bagels, along with various toppings, other gluten-free breakfast sandwich items, and coffee. The facility is entirely gluten free. Our team expects to catch the interest of gluten-free, celiac, or health-conscious community members who are seeking an enjoyable cafe to socialize. Due to a lack of gluten-free bagel products in the food industry currently, we expect mild competition and are confident we will be able to build a strong market position.

The Company and Management

Maria’s Gluten Free Bagels was founded in 2010 by Maria Jones, who first began selling her gluten-free bagels online from her home, using social media to spread the word. In 2012 she bought a retail location in Hamilton, MA, which now employs four full-time employees and six part-time employees. Prior to her bagel shop, Maria was a chef in New York and has extensive experience in the food industry.

Along with Maria Jones, Gluten Free Bagel Shop has a board of advisors. The advisors are:

• Jeni King, partner at Winding Communications, Ltd.
• Henry Wilson, president of Blue Robin, LLP.

Our Product

We offer gluten-free products ranging from bagels and cream cheese to blueberry muffins, coffee, and pastries. Our customers are health-conscious, community-oriented people who enjoy gluten-free products. We will create a welcoming, warm environment with opportunities for open mic nights, poetry readings, and other community functions. We will focus on creating an environment in which someone feels comfortable meeting a friend for lunch, or working remotely.

Our Competitive Advantages

While there are other coffee shops and cafes in the North Shore region, there are none that offer purely gluten-free options. This restricts those suffering from gluten-free illnesses or simply those with a gluten-free preference. This will be our primary selling point. Additionally, our market research [see Section 3] has shown a demand for a community-oriented coffee and bagel shop in the town of Hamilton, MA.

Financial Considerations

Our sales projections for the first year are $400,000. We project a 15% growth rate over the next two years. By year three, we project 61% gross margins.

We will have four full-time employees. The salary for each employee will be $50,000.

Start-up Financing Requirements

We are seeking to raise $125,000 in startup to finance year one. The owner has invested $50,000 to meet working capital requirements, and will use a loan of $100,000 to supplement the rest.

Example 2 :

Marianne and Keith Bean have been involved with the food industry for several years. They opened their first restaurant in Antlers, Oklahoma in 1981, and their second in Hugo in 1988. Although praised for the quality of many of the items on their menu, they have attained a special notoriety for their desserts. After years of requests for their flavored whipped cream toppings, they have decided to pursue marketing these products separately from the restaurants.

Marianne and Keith Bean have developed several recipes for flavored whipped cream topping. They include chocolate, raspberry, cinnamon almond, and strawberry. These flavored dessert toppings have been used in the setting of their two restaurants over the past 18 years, and have been produced in large quantities. The estimated shelf life of the product is 21 days at refrigeration temperatures and up to six months when frozen. The Beans intend to market this product in its frozen state in 8 and 12-ounce plastic tubs. They also intend to have the products available in six ounce pressurized cans. Special attention has been given to developing an attractive label that will stress the gourmet/specialty nature of the products.

Distribution of Fancy's Foods Whipped Dream product will begin in the local southeastern Oklahoma area. The Beans have an established name and reputation in this area, and product introduction should encounter little resistance.

Financial analyses show that the company will have both a positive cash flow and profit in the first year. The expected return on equity in the first year is 10.88%

Tips for Writing Your Executive Summary

• Start with a strong introduction of your company that showcases your mission and impact, then outline the products and services you provide.
• Clearly define a problem, explain how your product solves that problem, and show why the market needs your business.
• Be sure to highlight your value proposition, market opportunity, and growth potential.
• Keep it concise and support ideas with data.
• Customize your summary to your audience. For example, you might emphasize finances and return on investment for venture capitalists, whereas you might emphasize community benefits and minimal environmental impact for progressive nonprofits.

For more guidance, check out our tips for writing an effective executive summary .

2. Market Opportunity

This is where you'll detail the opportunity in the market. Ask and answer: Where is the gap in the current industry, and how will my product fill that gap?

To get a thorough understanding of the market opportunity, you'll want to conduct a TAM, SAM, SOM analysis , a SWOT analysis , and perform market research on your industry to get some insights for this section. More specifically, here’s what I’d include.

• The size of the market
• Current or potential market share
• Trends in the industry and consumer behavior
• Where the gap is
• What caused the gap
• How you intend to fill it

Market Opportunity Business Plan Example

I like this example because it uses critical data to underline the size of the potential market and what part of that market this service hopes to capture.

Example: The market for Doggie Pause is all of the dog owners in the metropolitan area and surrounding areas of the city. We believe that this is going to be 2/3 of the population, and we have a goal of gaining a 50% market share. We have a target of a 20% yearly profit increase as the business continues.

Tips for Writing Your Market Opportunity Section

• Focus on demand and potential for growth.
• Use market research, surveys, and industry trend data to support your market forecast and projections.
• Add a review of regulation shifts, tech advances, and consumer behavior changes.
• Refer to reliable sources.
• Showcase how your business can make the most of this opportunity.

3. Competitive Landscape Analysis

Since we’re already speaking of market share, you‘ll also need to create a section that shares details on who the top competitors are. After all, your customers likely have more than one brand to choose from, and you’ll want to understand exactly why they might choose one over another.

My favorite part of performing a competitive analysis is that it can help you uncover the following:

• Industry trends that other brands may not be utilizing.
• Strengths in your competition that may be obstacles to handle.
• Weaknesses in your competition that may help you develop selling points.
• The unique proposition you bring to the market that may resonate with customers.

Competitive Landscape Business Plan Example

I like how the competitive landscape section of this business plan shows a clear outline of who the top competitors are. It also highlights specific industry knowledge and the importance of location. This demonstrates useful experience in the industry, helping to build trust in your ability to execute your business plan.

Competitive Environment

Currently, there are four primary competitors in the Greater Omaha Area: Pinot’s Palette Lakeside (franchise partner), Village Canvas and Cabernet, The Corky Canvas, and Twisted Vine Collective. The first three competitors are in Omaha and the fourth is located in Papillion.

Despite the competition, all locations have both public and private events. Each location has a few sold-out painting events each month. The Omaha locations are in new, popular retail locations, while the existing Papillion location is in a downtown business district.

There is an opportunity to take advantage of the environment and open a studio in a well-traveled or growing area. Pinot’s Palette La Vista will differentiate itself from its competitors by offering a premium experience in a high-growth, influential location.

Tips for Writing Your Competitive Landscape

• Complete in-depth research, then emphasize your most important findings.
• Compare your unique selling proposition (USP) to your direct and indirect competitors.
• Show a clear and realistic plan for product and brand differentiation.
• Look for specific advantages and barriers in the competitive landscape. Then, highlight how that information could impact your business.
• Outline growth opportunities from a competitive perspective.
• Add customer feedback and insights to support your competitive analysis.

4. Target Audience

Use this section to describe who your customer segments are in detail. What is the demographic and psychographic information of your audience? I’d recommend building a buyer persona to get in the mindset of your ideal customers and be clear about why you're targeting them. Here are some questions I’d ask myself:

• What demographics will most likely need/buy your product or service?
• What are the psychographics of this audience? (Desires, triggering events, etc.)
• Why are your offerings valuable to them?

Target Audience Business Plan Example

I like the example below because it uses in-depth research to draw conclusions about audience priorities. It also analyzes how to create the right content for this audience.

The Audience

Recognize that audiences are often already aware of important issues. Outreach materials should:

• Emphasize a pollution-prevention practice
• Tell audience a little about how to prevent pollution
• Tell audience where they can obtain information about prevention.

Message Content

• Focus the content for outreach materials on cost savings, such as when and where pollution prevention is as cheap as or cheaper than traditional techniques. Include facts and figures.
• Emphasize how easy it is to do the right thing and the impacts of not engaging in pollution prevention.
• Stress benefits such as efficiency or better relations with government, for businesses not primarily concerned with public image.

Tips for Writing Your Target Audience Section

• Include details on the size and growth potential of your target audience.
• Figure out and refine the pain points for your target audience , then show why your product is a useful solution.
• Describe your targeted customer acquisition strategy in detail.
• Share anticipated challenges your business may face in acquiring customers and how you plan to address them.
• Add case studies, testimonials, and other data to support your target audience ideas.
• Remember to consider niche audiences and segments of your target audience in your business plan.

5. Marketing Strategy

Here, you‘ll discuss how you’ll acquire new customers with your marketing strategy. I think it’s helpful to have a marketing plan built out in advance to make this part of your business plan easier. I’d suggest including these details:

• Your brand positioning vision and how you'll cultivate it.
• The goal targets you aim to achieve.
• The metrics you'll use to measure success.
• The channels and distribution tactics you'll use.

Marketing Strategy Business Plan Example

This business plan example includes the marketing strategy for the town of Gawler. In my opinion, it works because it offers a comprehensive picture of how they plan to use digital marketing to promote the community.

2. HubSpot's Downloadable Business Plan Template

You’ll also learn the financial benefits investors can reap from putting money into your venture rather than trying to sell them on how great your product or service is.

This business plan guide focuses less on the individual parts of a business plan, and more on the overarching goal of writing one. For that reason, it’s one of my favorites to supplement any template you choose to use. Harvard Business Review’s guide is instrumental for both new and seasoned business owners.

7. HubSpot’s Complete Guide to Starting a Business

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• Sources of Business Finance
• Small Business Loans
• Small Business Grants
• Crowdfunding Sites
• How to Get a Business Loan
• Small Business Insurance Providers
• Best Factoring Companies
• Types of Bank Accounts
• Best Banks for Small Business
• Best Business Bank Accounts
• Open a Business Bank Account
• Bank Accounts for Small Businesses
• Free Business Checking Accounts
• Best Business Credit Cards
• Get a Business Credit Card
• Business Credit Cards for Bad Credit
• Build Business Credit Fast
• Business Loan Eligibility Criteria
• Small-Business Bookkeeping Basics
• How to Set Financial Goals
• Business Loan Calculators
• How to Calculate ROI
• Calculate Net Income
• Calculate Working Capital
• Calculate Operating Income
• Calculate Net Present Value (NPV)
• Calculate Payroll Tax

How to Write a Business Plan in 9 Steps (+ Template and Examples)

Every successful business has one thing in common, a good and well-executed business plan. A business plan is more than a document, it is a complete guide that outlines the goals your business wants to achieve, including its financial goals . It helps you analyze results, make strategic decisions, show your business operations and growth.

If you want to start a business or already have one and need to pitch it to investors for funding, writing a good business plan improves your chances of attracting financiers. As a startup, if you want to secure loans from financial institutions, part of the requirements involve submitting your business plan.

Writing a business plan does not have to be a complicated or time-consuming process. In this article, you will learn the step-by-step process for writing a successful business plan.

You will also learn what you need a business plan for, tips and strategies for writing a convincing business plan, business plan examples and templates that will save you tons of time, and the alternatives to the traditional business plan.

Let’s get started.

What Do You Need A Business Plan For?

Businesses create business plans for different purposes such as to secure funds, monitor business growth, measure your marketing strategies, and measure your business success.

1. Secure Funds

One of the primary reasons for writing a business plan is to secure funds, either from financial institutions/agencies or investors.

For you to effectively acquire funds, your business plan must contain the key elements of your business plan . For example, your business plan should include your growth plans, goals you want to achieve, and milestones you have recorded.

A business plan can also attract new business partners that are willing to contribute financially and intellectually. If you are writing a business plan to a bank, your project must show your traction , that is, the proof that you can pay back any loan borrowed.

Also, if you are writing to an investor, your plan must contain evidence that you can effectively utilize the funds you want them to invest in your business. Here, you are using your business plan to persuade a group or an individual that your business is a source of a good investment.

2. Monitor Business Growth

A business plan can help you track cash flows in your business. It steers your business to greater heights. A business plan capable of tracking business growth should contain:

• The business goals
• Methods to achieve the goals
• Time-frame for attaining those goals

A good business plan should guide you through every step in achieving your goals. It can also track the allocation of assets to every aspect of the business. You can tell when you are spending more than you should on a project.

You can compare a business plan to a written GPS. It helps you manage your business and hints at the right time to expand your business.

3. Measure Business Success

A business plan can help you measure your business success rate. Some small-scale businesses are thriving better than more prominent companies because of their track record of success.

Right from the onset of your business operation, set goals and work towards them. Write a plan to guide you through your procedures. Use your plan to measure how much you have achieved and how much is left to attain.

You can also weigh your success by monitoring the position of your brand relative to competitors. On the other hand, a business plan can also show you why you have not achieved a goal. It can tell if you have elapsed the time frame you set to attain a goal.

4. Document Your Marketing Strategies

You can use a business plan to document your marketing plans. Every business should have an effective marketing plan.

Competition mandates every business owner to go the extraordinary mile to remain relevant in the market. Your business plan should contain your marketing strategies that work. You can measure the success rate of your marketing plans.

In your business plan, your marketing strategy must answer the questions:

• How do you want to reach your target audience?
• How do you plan to retain your customers?
• What is/are your pricing plans?
• What is your budget for marketing?

How to Write a Business Plan Step-by-Step

1. create your executive summary.

The executive summary is a snapshot of your business or a high-level overview of your business purposes and plans . Although the executive summary is the first section in your business plan, most people write it last. The length of the executive summary is not more than two pages.

Generally, there are nine sections in a business plan, the executive summary should condense essential ideas from the other eight sections.

A good executive summary should do the following:

• A Snapshot of Growth Potential. Briefly inform the reader about your company and why it will be successful)
• Contain your Mission Statement which explains what the main objective or focus of your business is.
• Product Description and Differentiation. Brief description of your products or services and why it is different from other solutions in the market.
• The Team. Basic information about your company’s leadership team and employees
• Business Concept. A solid description of what your business does.
• Target Market. The customers you plan to sell to.
• Marketing Strategy. Your plans on reaching and selling to your customers
• Current Financial State. Brief information about what revenue your business currently generates.
• Projected Financial State. Brief information about what you foresee your business revenue to be in the future.

The executive summary is the make-or-break section of your business plan. If your summary cannot in less than two pages cannot clearly describe how your business will solve a particular problem of your target audience and make a profit, your business plan is set on a faulty foundation.

Avoid using the executive summary to hype your business, instead, focus on helping the reader understand the what and how of your plan.

View the executive summary as an opportunity to introduce your vision for your company. You know your executive summary is powerful when it can answer these key questions:

• Who is your target audience?
• What sector or industry are you in?
• What are your products and services?
• What is the future of your industry?
• Is your company scaleable?
• Who are the owners and leaders of your company? What are their backgrounds and experience levels?
• What is the motivation for starting your company?
• What are the next steps?

Writing the executive summary last although it is the most important section of your business plan is an excellent idea. The reason why is because it is a high-level overview of your business plan. It is the section that determines whether potential investors and lenders will read further or not.

The executive summary can be a stand-alone document that covers everything in your business plan. It is not uncommon for investors to request only the executive summary when evaluating your business. If the information in the executive summary impresses them, they will ask for the complete business plan.

If you are writing your business plan for your planning purposes, you do not need to write the executive summary.

2. Add Your Company Overview

The company overview or description is the next section in your business plan after the executive summary. It describes what your business does.

Adding your company overview can be tricky especially when your business is still in the planning stages. Existing businesses can easily summarize their current operations but may encounter difficulties trying to explain what they plan to become.

Your company overview should contain the following:

• What products and services you will provide
• Geographical markets and locations your company have a presence
• What you need to run your business
• Who your target audience or customers are
• Who will service your customers
• Your company’s purpose, mission, and vision
• Information about your company’s founders
• Who the founders are
• Notable achievements of your company so far

When creating a company overview, you have to focus on three basics: identifying your industry, identifying your customer, and explaining the problem you solve.

If you are stuck when creating your company overview, try to answer some of these questions that pertain to you.

• Who are you targeting? (The answer is not everyone)
• What pain point does your product or service solve for your customers that they will be willing to spend money on resolving?
• How does your product or service overcome that pain point?
• Where is the location of your business?
• What products, equipment, and services do you need to run your business?
• How is your company’s product or service different from your competition in the eyes of your customers?
• How many employees do you need and what skills do you require them to have?

After answering some or all of these questions, you will get more than enough information you need to write your company overview or description section. When writing this section, describe what your company does for your customers.

The company description or overview section contains three elements: mission statement, history, and objectives.

• Mission Statement

The mission statement refers to the reason why your business or company is existing. It goes beyond what you do or sell, it is about the ‘why’. A good mission statement should be emotional and inspirational.

Your mission statement should follow the KISS rule (Keep It Simple, Stupid). For example, Shopify’s mission statement is “Make commerce better for everyone.”

When describing your company’s history, make it simple and avoid the temptation of tying it to a defensive narrative. Write it in the manner you would a profile. Your company’s history should include the following information:

• Founding Date
• Major Milestones
• Location(s)
• Flagship Products or Services
• Number of Employees
• Executive Leadership Roles

When you fill in this information, you use it to write one or two paragraphs about your company’s history.

Business Objectives

Your business objective must be SMART (specific, measurable, achievable, realistic, and time-bound.) Failure to clearly identify your business objectives does not inspire confidence and makes it hard for your team members to work towards a common purpose.

3. Perform Market and Competitive Analyses to Proof a Big Enough Business Opportunity

The third step in writing a business plan is the market and competitive analysis section. Every business, no matter the size, needs to perform comprehensive market and competitive analyses before it enters into a market.

Performing market and competitive analyses are critical for the success of your business. It helps you avoid entering the right market with the wrong product, or vice versa. Anyone reading your business plans, especially financiers and financial institutions will want to see proof that there is a big enough business opportunity you are targeting.

This section is where you describe the market and industry you want to operate in and show the big opportunities in the market that your business can leverage to make a profit. If you noticed any unique trends when doing your research, show them in this section.

Market analysis alone is not enough, you have to add competitive analysis to strengthen this section. There are already businesses in the industry or market, how do you plan to take a share of the market from them?

You have to clearly illustrate the competitive landscape in your business plan. Are there areas your competitors are doing well? Are there areas where they are not doing so well? Show it.

Make it clear in this section why you are moving into the industry and what weaknesses are present there that you plan to explain. How are your competitors going to react to your market entry? How do you plan to get customers? Do you plan on taking your competitors' competitors, tap into other sources for customers, or both?

Illustrate the competitive landscape as well. What are your competitors doing well and not so well?

Answering these questions and thoughts will aid your market and competitive analysis of the opportunities in your space. Depending on how sophisticated your industry is, or the expectations of your financiers, you may need to carry out a more comprehensive market and competitive analysis to prove that big business opportunity.

Instead of looking at the market and competitive analyses as one entity, separating them will make the research even more comprehensive.

Market Analysis

Market analysis, boarding speaking, refers to research a business carried out on its industry, market, and competitors. It helps businesses gain a good understanding of their target market and the outlook of their industry. Before starting a company, it is vital to carry out market research to find out if the market is viable.

The market analysis section is a key part of the business plan. It is the section where you identify who your best clients or customers are. You cannot omit this section, without it your business plan is incomplete.

A good market analysis will tell your readers how you fit into the existing market and what makes you stand out. This section requires in-depth research, it will probably be the most time-consuming part of the business plan to write.

• Market Research

To create a compelling market analysis that will win over investors and financial institutions, you have to carry out thorough market research . Your market research should be targeted at your primary target market for your products or services. Here is what you want to find out about your target market.

• Your target market’s needs or pain points
• The existing solutions for their pain points
• Geographic Location
• Demographics

The purpose of carrying out a marketing analysis is to get all the information you need to show that you have a solid and thorough understanding of your target audience.

Only after you have fully understood the people you plan to sell your products or services to, can you evaluate correctly if your target market will be interested in your products or services.

You can easily convince interested parties to invest in your business if you can show them you thoroughly understand the market and show them that there is a market for your products or services.

How to Quantify Your Target Market

One of the goals of your marketing research is to understand who your ideal customers are and their purchasing power. To quantify your target market, you have to determine the following:

• Your Potential Customers: They are the people you plan to target. For example, if you sell accounting software for small businesses , then anyone who runs an enterprise or large business is unlikely to be your customers. Also, individuals who do not have a business will most likely not be interested in your product.
• Total Households: If you are selling household products such as heating and air conditioning systems, determining the number of total households is more important than finding out the total population in the area you want to sell to. The logic is simple, people buy the product but it is the household that uses it.
• Median Income: You need to know the median income of your target market. If you target a market that cannot afford to buy your products and services, your business will not last long.
• Income by Demographics: If your potential customers belong to a certain age group or gender, determining income levels by demographics is necessary. For example, if you sell men's clothes, your target audience is men.

What Does a Good Market Analysis Entail?

Your business does not exist on its own, it can only flourish within an industry and alongside competitors. Market analysis takes into consideration your industry, target market, and competitors. Understanding these three entities will drastically improve your company’s chances of success.

You can view your market analysis as an examination of the market you want to break into and an education on the emerging trends and themes in that market. Good market analyses include the following:

• Industry Description. You find out about the history of your industry, the current and future market size, and who the largest players/companies are in your industry.
• Overview of Target Market. You research your target market and its characteristics. Who are you targeting? Note, it cannot be everyone, it has to be a specific group. You also have to find out all information possible about your customers that can help you understand how and why they make buying decisions.
• Size of Target Market: You need to know the size of your target market, how frequently they buy, and the expected quantity they buy so you do not risk overproducing and having lots of bad inventory. Researching the size of your target market will help you determine if it is big enough for sustained business or not.
• Growth Potential: Before picking a target market, you want to be sure there are lots of potential for future growth. You want to avoid going for an industry that is declining slowly or rapidly with almost zero growth potential.
• Market Share Potential: Does your business stand a good chance of taking a good share of the market?
• Market Pricing and Promotional Strategies: Your market analysis should give you an idea of the price point you can expect to charge for your products and services. Researching your target market will also give you ideas of pricing strategies you can implement to break into the market or to enjoy maximum profits.
• Potential Barriers to Entry: One of the biggest benefits of conducting market analysis is that it shows you every potential barrier to entry your business will likely encounter. It is a good idea to discuss potential barriers to entry such as changing technology. It informs readers of your business plan that you understand the market.
• Research on Competitors: You need to know the strengths and weaknesses of your competitors and how you can exploit them for the benefit of your business. Find patterns and trends among your competitors that make them successful, discover what works and what doesn’t, and see what you can do better.

The market analysis section is not just for talking about your target market, industry, and competitors. You also have to explain how your company can fill the hole you have identified in the market.

Here are some questions you can answer that can help you position your product or service in a positive light to your readers.

• Is your product or service of superior quality?
• What additional features do you offer that your competitors do not offer?
• Are you targeting a ‘new’ market?

Basically, your market analysis should include an analysis of what already exists in the market and an explanation of how your company fits into the market.

Competitive Analysis

In the competitive analysis section, y ou have to understand who your direct and indirect competitions are, and how successful they are in the marketplace. It is the section where you assess the strengths and weaknesses of your competitors, the advantage(s) they possess in the market and show the unique features or qualities that make you different from your competitors.

Many businesses do market analysis and competitive analysis together. However, to fully understand what the competitive analysis entails, it is essential to separate it from the market analysis.

Competitive analysis for your business can also include analysis on how to overcome barriers to entry in your target market.

The primary goal of conducting a competitive analysis is to distinguish your business from your competitors. A strong competitive analysis is essential if you want to convince potential funding sources to invest in your business. You have to show potential investors and lenders that your business has what it takes to compete in the marketplace successfully.

Competitive analysis will s how you what the strengths of your competition are and what they are doing to maintain that advantage.

When doing your competitive research, you first have to identify your competitor and then get all the information you can about them. The idea of spending time to identify your competitor and learn everything about them may seem daunting but it is well worth it.

Find answers to the following questions after you have identified who your competitors are.

• What are your successful competitors doing?
• Why is what they are doing working?
• Can your business do it better?
• What are the weaknesses of your successful competitors?
• What are they not doing well?
• Can your business turn its weaknesses into strengths?
• How good is your competitors’ customer service?
• Where do your competitors invest in advertising?
• What sales and pricing strategies are they using?
• What marketing strategies are they using?
• What kind of press coverage do they get?
• What are their customers saying about your competitors (both the positive and negative)?

If your competitors have a website, it is a good idea to visit their websites for more competitors’ research. Check their “About Us” page for more information.

If you are presenting your business plan to investors, you need to clearly distinguish yourself from your competitors. Investors can easily tell when you have not properly researched your competitors.

Take time to think about what unique qualities or features set you apart from your competitors. If you do not have any direct competition offering your product to the market, it does not mean you leave out the competitor analysis section blank. Instead research on other companies that are providing a similar product, or whose product is solving the problem your product solves.

The next step is to create a table listing the top competitors you want to include in your business plan. Ensure you list your business as the last and on the right. What you just created is known as the competitor analysis table.

Direct vs Indirect Competition

You cannot know if your product or service will be a fit for your target market if you have not understood your business and the competitive landscape.

There is no market you want to target where you will not encounter competition, even if your product is innovative. Including competitive analysis in your business plan is essential.

If you are entering an established market, you need to explain how you plan to differentiate your products from the available options in the market. Also, include a list of few companies that you view as your direct competitors The competition you face in an established market is your direct competition.

In situations where you are entering a market with no direct competition, it does not mean there is no competition there. Consider your indirect competition that offers substitutes for the products or services you offer.

For example, if you sell an innovative SaaS product, let us say a project management software , a company offering time management software is your indirect competition.

There is an easy way to find out who your indirect competitors are in the absence of no direct competitors. You simply have to research how your potential customers are solving the problems that your product or service seeks to solve. That is your direct competition.

Factors that Differentiate Your Business from the Competition

There are three main factors that any business can use to differentiate itself from its competition. They are cost leadership, product differentiation, and market segmentation.

1. Cost Leadership

A strategy you can impose to maximize your profits and gain an edge over your competitors. It involves offering lower prices than what the majority of your competitors are offering.

A common practice among businesses looking to enter into a market where there are dominant players is to use free trials or pricing to attract as many customers as possible to their offer.

2. Product Differentiation

Your product or service should have a unique selling proposition (USP) that your competitors do not have or do not stress in their marketing.

Part of the marketing strategy should involve making your products unique and different from your competitors. It does not have to be different from your competitors, it can be the addition to a feature or benefit that your competitors do not currently have.

3. Market Segmentation

As a new business seeking to break into an industry, you will gain more success from focusing on a specific niche or target market, and not the whole industry.

If your competitors are focused on a general need or target market, you can differentiate yourself from them by having a small and hyper-targeted audience. For example, if your competitors are selling men’s clothes in their online stores , you can sell hoodies for men.

4. Define Your Business and Management Structure

The next step in your business plan is your business and management structure. It is the section where you describe the legal structure of your business and the team running it.

Your business is only as good as the management team that runs it, while the management team can only strive when there is a proper business and management structure in place.

If your company is a sole proprietor or a limited liability company (LLC), a general or limited partnership, or a C or an S corporation, state it clearly in this section.

Use an organizational chart to show the management structure in your business. Clearly show who is in charge of what area in your company. It is where you show how each key manager or team leader’s unique experience can contribute immensely to the success of your company. You can also opt to add the resumes and CVs of the key players in your company.

The business and management structure section should show who the owner is, and other owners of the businesses (if the business has other owners). For businesses or companies with multiple owners, include the percent ownership of the various owners and clearly show the extent of each others’ involvement in the company.

Investors want to know who is behind the company and the team running it to determine if it has the right management to achieve its set goals.

Management Team

The management team section is where you show that you have the right team in place to successfully execute the business operations and ideas. Take time to create the management structure for your business. Think about all the important roles and responsibilities that you need managers for to grow your business.

Include brief bios of each key team member and ensure you highlight only the relevant information that is needed. If your team members have background industry experience or have held top positions for other companies and achieved success while filling that role, highlight it in this section.

A common mistake that many startups make is assigning C-level titles such as (CMO and CEO) to everyone on their team. It is unrealistic for a small business to have those titles. While it may look good on paper for the ego of your team members, it can prevent investors from investing in your business.

Instead of building an unrealistic management structure that does not fit your business reality, it is best to allow business titles to grow as the business grows. Starting everyone at the top leaves no room for future change or growth, which is bad for productivity.

Your management team does not have to be complete before you start writing your business plan. You can have a complete business plan even when there are managerial positions that are empty and need filling.

If you have management gaps in your team, simply show the gaps and indicate you are searching for the right candidates for the role(s). Investors do not expect you to have a full management team when you are just starting your business.

Key Questions to Answer When Structuring Your Management Team

• Who are the key leaders?
• What experiences, skills, and educational backgrounds do you expect your key leaders to have?
• Do your key leaders have industry experience?
• What positions will they fill and what duties will they perform in those positions?
• What level of authority do the key leaders have and what are their responsibilities?
• What is the salary for the various management positions that will attract the ideal candidates?

Additional Tips for Writing the Management Structure Section

1. Avoid Adding ‘Ghost’ Names to Your Management Team

There is always that temptation to include a ‘ghost’ name to your management team to attract and influence investors to invest in your business. Although the presence of these celebrity management team members may attract the attention of investors, it can cause your business to lose any credibility if you get found out.

Seasoned investors will investigate further the members of your management team before committing fully to your business If they find out that the celebrity name used does not play any actual role in your business, they will not invest and may write you off as dishonest.

2. Focus on Credentials But Pay Extra Attention to the Roles

Investors want to know the experience that your key team members have to determine if they can successfully reach the company’s growth and financial goals.

While it is an excellent boost for your key management team to have the right credentials, you also want to pay extra attention to the roles they will play in your company.

Organizational Chart

Adding an organizational chart in this section of your business plan is not necessary, you can do it in your business plan’s appendix.

If you are exploring funding options, it is not uncommon to get asked for your organizational chart. The function of an organizational chart goes beyond raising money, you can also use it as a useful planning tool for your business.

An organizational chart can help you identify how best to structure your management team for maximum productivity and point you towards key roles you need to fill in the future.

You can use the organizational chart to show your company’s internal management structure such as the roles and responsibilities of your management team, and relationships that exist between them.

5. Describe Your Product and Service Offering

In your business plan, you have to describe what you sell or the service you plan to offer. It is the next step after defining your business and management structure. The products and services section is where you sell the benefits of your business.

Here you have to explain how your product or service will benefit your customers and describe your product lifecycle. It is also the section where you write down your plans for intellectual property like patent filings and copyrighting.

The research and development that you are undertaking for your product or service need to be explained in detail in this section. However, do not get too technical, sell the general idea and its benefits.

If you have any diagrams or intricate designs of your product or service, do not include them in the products and services section. Instead, leave them for the addendum page. Also, if you are leaving out diagrams or designs for the addendum, ensure you add this phrase “For more detail, visit the addendum Page #.”

Your product and service section in your business plan should include the following:

• A detailed explanation that clearly shows how your product or service works.
• The pricing model for your product or service.
• Your business’ sales and distribution strategy.
• The ideal customers that want your product or service.
• The benefits of your products and services.
• Reason(s) why your product or service is a better alternative to what your competitors are currently offering in the market.
• Plans for filling the orders you receive
• If you have current or pending patents, copyrights, and trademarks for your product or service, you can also discuss them in this section.

What to Focus On When Describing the Benefits, Lifecycle, and Production Process of Your Products or Services

In the products and services section, you have to distill the benefits, lifecycle, and production process of your products and services.

When describing the benefits of your products or services, here are some key factors to focus on.

• Unique features
• Translating the unique features into benefits
• The emotional, psychological, and practical payoffs to attract customers
• Intellectual property rights or any patents

When describing the product life cycle of your products or services, here are some key factors to focus on.

• Upsells, cross-sells, and down-sells
• Time between purchases
• Plans for research and development.

When describing the production process for your products or services, you need to think about the following:

• The creation of new or existing products and services.
• The sources for the raw materials or components you need for production.
• Assembling the products
• Maintaining quality control
• Supply-chain logistics (receiving the raw materials and delivering the finished products)
• The day-to-day management of the production processes, bookkeeping, and inventory.

Tips for Writing the Products or Services Section of Your Business Plan

1. Avoid Technical Descriptions and Industry Buzzwords

The products and services section of your business plan should clearly describe the products and services that your company provides. However, it is not a section to include technical jargons that anyone outside your industry will not understand.

A good practice is to remove highly detailed or technical descriptions in favor of simple terms. Industry buzzwords are not necessary, if there are simpler terms you can use, then use them. If you plan to use your business plan to source funds, making the product or service section so technical will do you no favors.

2. Describe How Your Products or Services Differ from Your Competitors

When potential investors look at your business plan, they want to know how the products and services you are offering differ from that of your competition. Differentiating your products or services from your competition in a way that makes your solution more attractive is critical.

If you are going the innovative path and there is no market currently for your product or service, you need to describe in this section why the market needs your product or service.

For example, overnight delivery was a niche business that only a few companies were participating in. Federal Express (FedEx) had to show in its business plan that there was a large opportunity for that service and they justified why the market needed that service.

3. Long or Short Products or Services Section

Should your products or services section be short? Does the long products or services section attract more investors?

There are no straightforward answers to these questions. Whether your products or services section should be long or relatively short depends on the nature of your business.

If your business is product-focused, then automatically you need to use more space to describe the details of your products. However, if the product your business sells is a commodity item that relies on competitive pricing or other pricing strategies, you do not have to use up so much space to provide significant details about the product.

Likewise, if you are selling a commodity that is available in numerous outlets, then you do not have to spend time on writing a long products or services section.

The key to the success of your business is most likely the effectiveness of your marketing strategies compared to your competitors. Use more space to address that section.

If you are creating a new product or service that the market does not know about, your products or services section can be lengthy. The reason why is because you need to explain everything about the product or service such as the nature of the product, its use case, and values.

A short products or services section for an innovative product or service will not give the readers enough information to properly evaluate your business.

4. Describe Your Relationships with Vendors or Suppliers

Your business will rely on vendors or suppliers to supply raw materials or the components needed to make your products. In your products and services section, describe your relationships with your vendors and suppliers fully.

Avoid the mistake of relying on only one supplier or vendor. If that supplier or vendor fails to supply or goes out of business, you can easily face supply problems and struggle to meet your demands. Plan to set up multiple vendor or supplier relationships for better business stability.

5. Your Primary Goal Is to Convince Your Readers

The primary goal of your business plan is to convince your readers that your business is viable and to create a guide for your business to follow. It applies to the products and services section.

When drafting this section, think like the reader. See your reader as someone who has no idea about your products and services. You are using the products and services section to provide the needed information to help your reader understand your products and services. As a result, you have to be clear and to the point.

While you want to educate your readers about your products or services, you also do not want to bore them with lots of technical details. Show your products and services and not your fancy choice of words.

Your products and services section should provide the answer to the “what” question for your business. You and your management team may run the business, but it is your products and services that are the lifeblood of the business.

Key Questions to Answer When Writing your Products and Services Section

Answering these questions can help you write your products and services section quickly and in a way that will appeal to your readers.

• Are your products existing on the market or are they still in the development stage?
• What is your timeline for adding new products and services to the market?
• What are the positives that make your products and services different from your competitors?
• Do your products and services have any competitive advantage that your competitors’ products and services do not currently have?
• Do your products or services have any competitive disadvantages that you need to overcome to compete with your competitors? If your answer is yes, state how you plan to overcome them,
• How much does it cost to produce your products or services? How much do you plan to sell it for?
• What is the price for your products and services compared to your competitors? Is pricing an issue?
• What are your operating costs and will it be low enough for you to compete with your competitors and still take home a reasonable profit margin?
• What is your plan for acquiring your products? Are you involved in the production of your products or services?
• Are you the manufacturer and produce all the components you need to create your products? Do you assemble your products by using components supplied by other manufacturers? Do you purchase your products directly from suppliers or wholesalers?
• Do you have a steady supply of products that you need to start your business? (If your business is yet to kick-off)
• How do you plan to distribute your products or services to the market?

You can also hint at the marketing or promotion plans you have for your products or services such as how you plan to build awareness or retain customers. The next section is where you can go fully into details about your business’s marketing and sales plan.

6. Show and Explain Your Marketing and Sales Plan

Providing great products and services is wonderful, but it means nothing if you do not have a marketing and sales plan to inform your customers about them. Your marketing and sales plan is critical to the success of your business.

The sales and marketing section is where you show and offer a detailed explanation of your marketing and sales plan and how you plan to execute it. It covers your pricing plan, proposed advertising and promotion activities, activities and partnerships you need to make your business a success, and the benefits of your products and services.

There are several ways you can approach your marketing and sales strategy. Ideally, your marketing and sales strategy has to fit the unique needs of your business.

In this section, you describe how the plans your business has for attracting and retaining customers, and the exact process for making a sale happen. It is essential to thoroughly describe your complete marketing and sales plans because you are still going to reference this section when you are making financial projections for your business.

Outline Your Business’ Unique Selling Proposition (USP)

The sales and marketing section is where you outline your business’s unique selling proposition (USP). When you are developing your unique selling proposition, think about the strongest reasons why people should buy from you over your competition. That reason(s) is most likely a good fit to serve as your unique selling proposition (USP).

Target Market and Target Audience

Plans on how to get your products or services to your target market and how to get your target audience to buy them go into this section. You also highlight the strengths of your business here, particularly what sets them apart from your competition.

Before you start writing your marketing and sales plan, you need to have properly defined your target audience and fleshed out your buyer persona. If you do not first understand the individual you are marketing to, your marketing and sales plan will lack any substance and easily fall.

Creating a Smart Marketing and Sales Plan

Marketing your products and services is an investment that requires you to spend money. Like any other investment, you have to generate a good return on investment (ROI) to justify using that marketing and sales plan. Good marketing and sales plans bring in high sales and profits to your company.

Avoid spending money on unproductive marketing channels. Do your research and find out the best marketing and sales plan that works best for your company.

Your marketing and sales plan can be broken into different parts: your positioning statement, pricing, promotion, packaging, advertising, public relations, content marketing, social media, and strategic alliances.

Your Positioning Statement

Your positioning statement is the first part of your marketing and sales plan. It refers to the way you present your company to your customers.

Are you the premium solution, the low-price solution, or are you the intermediary between the two extremes in the market? What do you offer that your competitors do not that can give you leverage in the market?

Before you start writing your positioning statement, you need to spend some time evaluating the current market conditions. Here are some questions that can help you to evaluate the market

• What are the unique features or benefits that you offer that your competitors lack?
• What are your customers’ primary needs and wants?
• Why should a customer choose you over your competition? How do you plan to differentiate yourself from the competition?
• How does your company’s solution compare with other solutions in the market?

After answering these questions, then you can start writing your positioning statement. Your positioning statement does not have to be in-depth or too long.

All you need to explain with your positioning statement are two focus areas. The first is the position of your company within the competitive landscape. The other focus area is the core value proposition that sets your company apart from other alternatives that your ideal customer might consider.

Here is a simple template you can use to develop a positioning statement.

For [description of target market] who [need of target market], [product or service] [how it meets the need]. Unlike [top competition], it [most essential distinguishing feature].

For example, let’s create the positioning statement for fictional accounting software and QuickBooks alternative , TBooks.

“For small business owners who need accounting services, TBooks is an accounting software that helps small businesses handle their small business bookkeeping basics quickly and easily. Unlike Wave, TBooks gives small businesses access to live sessions with top accountants.”

You can edit this positioning statement sample and fill it with your business details.

After writing your positioning statement, the next step is the pricing of your offerings. The overall positioning strategy you set in your positioning statement will often determine how you price your products or services.

Pricing is a powerful tool that sends a strong message to your customers. Failure to get your pricing strategy right can make or mar your business. If you are targeting a low-income audience, setting a premium price can result in low sales.

You can use pricing to communicate your positioning to your customers. For example, if you are offering a product at a premium price, you are sending a message to your customers that the product belongs to the premium category.

Basic Rules to Follow When Pricing Your Offering

Setting a price for your offering involves more than just putting a price tag on it. Deciding on the right pricing for your offering requires following some basic rules. They include covering your costs, primary and secondary profit center pricing, and matching the market rate.

• Covering Your Costs: The price you set for your products or service should be more than it costs you to produce and deliver them. Every business has the same goal, to make a profit. Depending on the strategy you want to use, there are exceptions to this rule. However, the vast majority of businesses follow this rule.
• Primary and Secondary Profit Center Pricing: When a company sets its price above the cost of production, it is making that product its primary profit center. A company can also decide not to make its initial price its primary profit center by selling below or at even with its production cost. It rather depends on the support product or even maintenance that is associated with the initial purchase to make its profit. The initial price thus became its secondary profit center.
• Matching the Market Rate: A good rule to follow when pricing your products or services is to match your pricing with consumer demand and expectations. If you price your products or services beyond the price your customer perceives as the ideal price range, you may end up with no customers. Pricing your products too low below what your customer perceives as the ideal price range may lead to them undervaluing your offering.

Pricing Strategy

Your pricing strategy influences the price of your offering. There are several pricing strategies available for you to choose from when examining the right pricing strategy for your business. They include cost-plus pricing, market-based pricing, value pricing, and more.

• Cost-plus Pricing: This strategy is one of the simplest and oldest pricing strategies. Here you consider the cost of producing a unit of your product and then add a profit to it to arrive at your market price. It is an effective pricing strategy for manufacturers because it helps them cover their initial costs. Another name for the cost-plus pricing strategy is the markup pricing strategy.
• Market-based Pricing: This pricing strategy analyses the market including competitors’ pricing and then sets a price based on what the market is expecting. With this pricing strategy, you can either set your price at the low-end or high-end of the market.
• Value Pricing: This pricing strategy involves setting a price based on the value you are providing to your customer. When adopting a value-based pricing strategy, you have to set a price that your customers are willing to pay. Service-based businesses such as small business insurance providers , luxury goods sellers, and the fashion industry use this pricing strategy.

After carefully sorting out your positioning statement and pricing, the next item to look at is your promotional strategy. Your promotional strategy explains how you plan on communicating with your customers and prospects.

As a business, you must measure all your costs, including the cost of your promotions. You also want to measure how much sales your promotions bring for your business to determine its usefulness. Promotional strategies or programs that do not lead to profit need to be removed.

There are different types of promotional strategies you can adopt for your business, they include advertising, public relations, and content marketing.

Advertising

Your business plan should include your advertising plan which can be found in the marketing and sales plan section. You need to include an overview of your advertising plans such as the areas you plan to spend money on to advertise your business and offers.

Ensure that you make it clear in this section if your business will be advertising online or using the more traditional offline media, or the combination of both online and offline media. You can also include the advertising medium you want to use to raise awareness about your business and offers.

Some common online advertising mediums you can use include social media ads, landing pages, sales pages, SEO, Pay-Per-Click, emails, Google Ads, and others. Some common traditional and offline advertising mediums include word of mouth, radios, direct mail, televisions, flyers, billboards, posters, and others.

A key component of your advertising strategy is how you plan to measure the effectiveness and success of your advertising campaign. There is no point in sticking with an advertising plan or medium that does not produce results for your business in the long run.

Public Relations

A great way to reach your customers is to get the media to cover your business or product. Publicity, especially good ones, should be a part of your marketing and sales plan. In this section, show your plans for getting prominent reviews of your product from reputable publications and sources.

Your business needs that exposure to grow. If public relations is a crucial part of your promotional strategy, provide details about your public relations plan here.

Content Marketing

Content marketing is a popular promotional strategy used by businesses to inform and attract their customers. It is about teaching and educating your prospects on various topics of interest in your niche, it does not just involve informing them about the benefits and features of the products and services you have,

Businesses publish content usually for free where they provide useful information, tips, and advice so that their target market can be made aware of the importance of their products and services. Content marketing strategies seek to nurture prospects into buyers over time by simply providing value.

Your company can create a blog where it will be publishing content for its target market. You will need to use the best website builder such as Wix and Squarespace and the best web hosting services such as Bluehost, Hostinger, and other Bluehost alternatives to create a functional blog or website.

If content marketing is a crucial part of your promotional strategy (as it should be), detail your plans under promotions.

Including high-quality images of the packaging of your product in your business plan is a lovely idea. You can add the images of the packaging of that product in the marketing and sales plan section. If you are not selling a product, then you do not need to include any worry about the physical packaging of your product.

When organizing the packaging section of your business plan, you can answer the following questions to make maximum use of this section.

• Is your choice of packaging consistent with your positioning strategy?
• What key value proposition does your packaging communicate? (It should reflect the key value proposition of your business)
• How does your packaging compare to that of your competitors?

Social Media

Your 21st-century business needs to have a good social media presence. Not having one is leaving out opportunities for growth and reaching out to your prospect.

You do not have to join the thousands of social media platforms out there. What you need to do is join the ones that your customers are active on and be active there.

Businesses use social media to provide information about their products such as promotions, discounts, the benefits of their products, and content on their blogs.

Social media is also a platform for engaging with your customers and getting feedback about your products or services. Make no mistake, more and more of your prospects are using social media channels to find more information about companies.

You need to consider the social media channels you want to prioritize your business (prioritize the ones your customers are active in) and your branding plans in this section.

Strategic Alliances

If your company plans to work closely with other companies as part of your sales and marketing plan, include it in this section. Prove details about those partnerships in your business plan if you have already established them.

Strategic alliances can be beneficial for all parties involved including your company. Working closely with another company in the form of a partnership can provide access to a different target market segment for your company.

The company you are partnering with may also gain access to your target market or simply offer a new product or service (that of your company) to its customers.

Mutually beneficial partnerships can cover the weaknesses of one company with the strength of another. You should consider strategic alliances with companies that sell complimentary products to yours. For example, if you provide printers, you can partner with a company that produces ink since the customers that buy printers from you will also need inks for printing.

Steps Involved in Creating a Marketing and Sales Plan

1. Focus on Your Target Market

Identify who your customers are, the market you want to target. Then determine the best ways to get your products or services to your potential customers.

2. Evaluate Your Competition

One of the goals of having a marketing plan is to distinguish yourself from your competition. You cannot stand out from them without first knowing them in and out.

You can know your competitors by gathering information about their products, pricing, service, and advertising campaigns.

These questions can help you know your competition.

• What makes your competition successful?
• What are their weaknesses?
• What are customers saying about your competition?

3. Consider Your Brand

Customers' perception of your brand has a strong impact on your sales. Your marketing and sales plan should seek to bolster the image of your brand. Before you start marketing your business, think about the message you want to pass across about your business and your products and services.

4. Focus on Benefits

The majority of your customers do not view your product in terms of features, what they want to know is the benefits and solutions your product offers. Think about the problems your product solves and the benefits it delivers, and use it to create the right sales and marketing message.

Your marketing plan should focus on what you want your customer to get instead of what you provide. Identify those benefits in your marketing and sales plan.

5. Focus on Differentiation

Your marketing and sales plan should look for a unique angle they can take that differentiates your business from the competition, even if the products offered are similar. Some good areas of differentiation you can use are your benefits, pricing, and features.

Key Questions to Answer When Writing Your Marketing and Sales Plan

• What is your company’s budget for sales and marketing campaigns?
• What key metrics will you use to determine if your marketing plans are successful?
• What are your alternatives if your initial marketing efforts do not succeed?
• Who are the sales representatives you need to promote your products or services?
• What are the marketing and sales channels you plan to use? How do you plan to get your products in front of your ideal customers?
• Where will you sell your products?

You may want to include samples of marketing materials you plan to use such as print ads, website descriptions, and social media ads. While it is not compulsory to include these samples, it can help you better communicate your marketing and sales plan and objectives.

The purpose of the marketing and sales section is to answer this question “How will you reach your customers?” If you cannot convincingly provide an answer to this question, you need to rework your marketing and sales section.

7. Clearly Show Your Funding Request

If you are writing your business plan to ask for funding from investors or financial institutions, the funding request section is where you will outline your funding requirements. The funding request section should answer the question ‘How much money will your business need in the near future (3 to 5 years)?’

A good funding request section will clearly outline and explain the amount of funding your business needs over the next five years. You need to know the amount of money your business needs to make an accurate funding request.

Also, when writing your funding request, provide details of how the funds will be used over the period. Specify if you want to use the funds to buy raw materials or machinery, pay salaries, pay for advertisements, and cover specific bills such as rent and electricity.

In addition to explaining what you want to use the funds requested for, you need to clearly state the projected return on investment (ROI) . Investors and creditors want to know if your business can generate profit for them if they put funds into it.

Ensure you do not inflate the figures and stay as realistic as possible. Investors and financial institutions you are seeking funds from will do their research before investing money in your business.

If you are not sure of an exact number to request from, you can use some range of numbers as rough estimates. Add a best-case scenario and a work-case scenario to your funding request. Also, include a description of your strategic future financial plans such as selling your business or paying off debts.

Funding Request: Debt or Equity?

When making your funding request, specify the type of funding you want. Do you want debt or equity? Draw out the terms that will be applicable for the funding, and the length of time the funding request will cover.

Case for Equity

If your new business has not yet started generating profits, you are most likely preparing to sell equity in your business to raise capital at the early stage. Equity here refers to ownership. In this case, you are selling a portion of your company to raise capital.

Although this method of raising capital for your business does not put your business in debt, keep in mind that an equity owner may expect to play a key role in company decisions even if he does not hold a major stake in the company.

Most equity sales for startups are usually private transactions . If you are making a funding request by offering equity in exchange for funding, let the investor know that they will be paid a dividend (a share of the company’s profit). Also, let the investor know the process for selling their equity in your business.

Case for Debt

You may decide not to offer equity in exchange for funds, instead, you make a funding request with the promise to pay back the money borrowed at the agreed time frame.

When making a funding request with an agreement to pay back, note that you will have to repay your creditors both the principal amount borrowed and the interest on it. Financial institutions offer this type of funding for businesses.

Large companies combine both equity and debt in their capital structure. When drafting your business plan, decide if you want to offer both or one over the other.

Before you sell equity in exchange for funding in your business, consider if you are willing to accept not being in total control of your business. Also, before you seek loans in your funding request section, ensure that the terms of repayment are favorable.

You should set a clear timeline in your funding request so that potential investors and creditors can know what you are expecting. Some investors and creditors may agree to your funding request and then delay payment for longer than 30 days, meanwhile, your business needs an immediate cash injection to operate efficiently.

Additional Tips for Writing the Funding Request Section of your Business Plan

The funding request section is not necessary for every business, it is only needed by businesses who plan to use their business plan to secure funding.

If you are adding the funding request section to your business plan, provide an itemized summary of how you plan to use the funds requested. Hiring a lawyer, accountant, or other professionals may be necessary for the proper development of this section.

You should also gather and use financial statements that add credibility and support to your funding requests. Ensure that the financial statements you use should include your projected financial data such as projected cash flows, forecast statements, and expenditure budgets.

If you are an existing business, include all historical financial statements such as cash flow statements, balance sheets and income statements .

Provide monthly and quarterly financial statements for a year. If your business has records that date back beyond the one-year mark, add the yearly statements of those years. These documents are for the appendix section of your business plan.

8. Detail Your Financial Plan, Metrics, and Projections

If you used the funding request section in your business plan, supplement it with a financial plan, metrics, and projections. This section paints a picture of the past performance of your business and then goes ahead to make an informed projection about its future.

The goal of this section is to convince readers that your business is going to be a financial success. It outlines your business plan to generate enough profit to repay the loan (with interest if applicable) and to generate a decent return on investment for investors.

If you have an existing business already in operation, use this section to demonstrate stability through finance. This section should include your cash flow statements, balance sheets, and income statements covering the last three to five years. If your business has some acceptable collateral that you can use to acquire loans, list it in the financial plan, metrics, and projection section.

Apart from current financial statements, this section should also contain a prospective financial outlook that spans the next five years. Include forecasted income statements, cash flow statements, balance sheets, and capital expenditure budget.

If your business is new and is not yet generating profit, use clear and realistic projections to show the potentials of your business.

When drafting this section, research industry norms and the performance of comparable businesses. Your financial projections should cover at least five years. State the logic behind your financial projections. Remember you can always make adjustments to this section as the variables change.

The financial plan, metrics, and projection section create a baseline which your business can either exceed or fail to reach. If your business fails to reach your projections in this section, you need to understand why it failed.

Investors and loan managers spend a lot of time going through the financial plan, metrics, and projection section compared to other parts of the business plan. Ensure you spend time creating credible financial analyses for your business in this section.

Many entrepreneurs find this section daunting to write. You do not need a business degree to create a solid financial forecast for your business. Business finances, especially for startups, are not as complicated as they seem. There are several online tools and templates that make writing this section so much easier.

Use Graphs and Charts

The financial plan, metrics, and projection section is a great place to use graphs and charts to tell the financial story of your business. Charts and images make it easier to communicate your finances.

Accuracy in this section is key, ensure you carefully analyze your past financial statements properly before making financial projects.

Address the Risk Factors and Show Realistic Financial Projections

Keep your financial plan, metrics, and projection realistic. It is okay to be optimistic in your financial projection, however, you have to justify it.

You should also address the various risk factors associated with your business in this section. Investors want to know the potential risks involved, show them. You should also show your plans for mitigating those risks.

What You Should In The Financial Plan, Metrics, and Projection Section of Your Business Plan

The financial plan, metrics, and projection section of your business plan should have monthly sales and revenue forecasts for the first year. It should also include annual projections that cover 3 to 5 years.

A three-year projection is a basic requirement to have in your business plan. However, some investors may request a five-year forecast.

Your business plan should include the following financial statements: sales forecast, personnel plan, income statement, income statement, cash flow statement, balance sheet, and an exit strategy.

1. Sales Forecast

Sales forecast refers to your projections about the number of sales your business is going to record over the next few years. It is typically broken into several rows, with each row assigned to a core product or service that your business is offering.

One common mistake people make in their business plan is to break down the sales forecast section into long details. A sales forecast should forecast the high-level details.

For example, if you are forecasting sales for a payroll software provider, you could break down your forecast into target market segments or subscription categories.

Your sales forecast section should also have a corresponding row for each sales row to cover the direct cost or Cost of Goods Sold (COGS). The objective of these rows is to show the expenses that your business incurs in making and delivering your product or service.

Note that your Cost of Goods Sold (COGS) should only cover those direct costs incurred when making your products. Other indirect expenses such as insurance, salaries, payroll tax, and rent should not be included.

For example, the Cost of Goods Sold (COGS) for a restaurant is the cost of ingredients while for a consulting company it will be the cost of paper and other presentation materials.

2. Personnel Plan

The personnel plan section is where you provide details about the payment plan for your employees. For a small business, you can easily list every position in your company and how much you plan to pay in the personnel plan.

However, for larger businesses, you have to break the personnel plan into functional groups such as sales and marketing.

The personnel plan will also include the cost of an employee beyond salary, commonly referred to as the employee burden. These costs include insurance, payroll taxes , and other essential costs incurred monthly as a result of having employees on your payroll.

3. Income Statement

The income statement section shows if your business is making a profit or taking a loss. Another name for the income statement is the profit and loss (P&L). It takes data from your sales forecast and personnel plan and adds other ongoing expenses you incur while running your business.

Every business plan should have an income statement. It subtracts your business expenses from its earnings to show if your business is generating profit or incurring losses.

The income statement has the following items: sales, Cost of Goods Sold (COGS), gross margin, operating expenses, total operating expenses, operating income , total expenses, and net profit.

• Sales refer to the revenue your business generates from selling its products or services. Other names for sales are income or revenue.
• Cost of Goods Sold (COGS) refers to the total cost of selling your products. Other names for COGS are direct costs or cost of sales. Manufacturing businesses use the Costs of Goods Manufactured (COGM) .
• Gross Margin is the figure you get when you subtract your COGS from your sales. In your income statement, you can express it as a percentage of total sales (Gross margin / Sales = Gross Margin Percent).
• Operating Expenses refer to all the expenses you incur from running your business. It exempts the COGS because it stands alone as a core part of your income statement. You also have to exclude taxes, depreciation, and amortization. Your operating expenses include salaries, marketing expenses, research and development (R&D) expenses, and other expenses.
• Total Operating Expenses refers to the sum of all your operating expenses including those exemptions named above under operating expenses.
• Operating Income refers to earnings before interest, taxes, depreciation, and amortization. It is simply known as the acronym EBITDA (earnings before interest, taxes, depreciation, and amortization). Calculating your operating income is simple, all you need to do is to subtract your COGS and total operating expenses from your sales.
• Total Expenses refer to the sum of your operating expenses and your business’ interest, taxes, depreciation, and amortization.
• Net profit shows whether your business has made a profit or taken a loss during a given timeframe.

4. Cash Flow Statement

The cash flow statement tracks the money you have in the bank at any given point. It is often confused with the income statement or the profit and loss statement. They are both different types of financial statements. The income statement calculates your profits and losses while the cash flow statement shows you how much you have in the bank.

5. Balance Sheet

The balance sheet is a financial statement that provides an overview of the financial health of your business. It contains information about the assets and liabilities of your company, and owner’s or shareholders’ equity.

You can get the net worth of your company by subtracting your company’s liabilities from its assets.

6. Exit Strategy

The exit strategy refers to a probable plan for selling your business either to the public in an IPO or to another company. It is the last thing you include in the financial plan, metrics, and projection section.

You can choose to omit the exit strategy from your business plan if you plan to maintain full ownership of your business and do not plan on seeking angel investment or virtual capitalist (VC) funding.

Investors may want to know what your exit plan is. They invest in your business to get a good return on investment.

Your exit strategy does not have to include long and boring details. Ensure you identify some interested parties who may be interested in buying the company if it becomes a success.

Key Questions to Answer with Your Financial Plan, Metrics, and Projection

Your financial plan, metrics, and projection section helps investors, creditors, or your internal managers to understand what your expenses are, the amount of cash you need, and what it takes to make your company profitable. It also shows what you will be doing with any funding.

You do not need to show actual financial data if you do not have one. Adding forecasts and projections to your financial statements is added proof that your strategy is feasible and shows investors you have planned properly.

Here are some key questions to answer to help you develop this section.

• What is your sales forecast for the next year?
• When will your company achieve a positive cash flow?
• What are the core expenses you need to operate?
• How much money do you need upfront to operate or grow your company?
• How will you use the loans or investments?

9. Add an Appendix to Your Business Plan

Adding an appendix to your business plan is optional. It is a useful place to put any charts, tables, legal notes, definitions, permits, résumés, and other critical information that do not fit into other sections of your business plan.

The appendix section is where you would want to include details of a patent or patent-pending if you have one. You can always add illustrations or images of your products here. It is the last section of your business plan.

When writing your business plan, there are details you cut short or remove to prevent the entire section from becoming too lengthy. There are also details you want to include in the business plan but are not a good fit for any of the previous sections. You can add that additional information to the appendix section.

Businesses also use the appendix section to include supporting documents or other materials specially requested by investors or lenders.

You can include just about any information that supports the assumptions and statements you made in the business plan under the appendix. It is the one place in the business plan where unrelated data and information can coexist amicably.

If your appendix section is lengthy, try organizing it by adding a table of contents at the beginning of the appendix section. It is also advisable to group similar information to make it easier for the reader to access them.

A well-organized appendix section makes it easier to share your information clearly and concisely. Add footnotes throughout the rest of the business plan or make references in the plan to the documents in the appendix.

The appendix section is usually only necessary if you are seeking funding from investors or lenders, or hoping to attract partners.

People reading business plans do not want to spend time going through a heap of backup information, numbers, and charts. Keep these documents or information in the Appendix section in case the reader wants to dig deeper.

Common Items to Include in the Appendix Section of Your Business Plan

The appendix section includes documents that supplement or support the information or claims given in other sections of the business plans. Common items you can include in the appendix section include:

• Additional data about the process of manufacturing or creation
• Additional description of products or services such as product schematics
• Additional financial documents or projections
• Articles of incorporation and status
• Backup for market research or competitive analysis
• Bank statements
• Business registries
• Client testimonials (if your business is already running)
• Copies of insurances
• Credit histories (personal or/and business)
• Deeds and permits
• Equipment leases
• Examples of marketing and advertising collateral
• Industry associations and memberships
• Images of product
• Intellectual property
• Key customer contracts
• Legal documents and other contracts
• Letters of reference
• Links to references
• Market research data
• Organizational charts
• Photographs of potential facilities
• Professional licenses pertaining to your legal structure or type of business
• Purchase orders
• Resumes of the founder(s) and key managers
• State and federal identification numbers or codes
• Trademarks or patents’ registrations

Avoid using the appendix section as a place to dump any document or information you feel like adding. Only add documents or information that you support or increase the credibility of your business plan.

Tips and Strategies for Writing a Convincing Business Plan

To achieve a perfect business plan, you need to consider some key tips and strategies. These tips will raise the efficiency of your business plan above average.

1. Know Your Audience

When writing a business plan, you need to know your audience . Business owners write business plans for different reasons. Your business plan has to be specific. For example, you can write business plans to potential investors, banks, and even fellow board members of the company.

The audience you are writing to determines the structure of the business plan. As a business owner, you have to know your audience. Not everyone will be your audience. Knowing your audience will help you to narrow the scope of your business plan.

Consider what your audience wants to see in your projects, the likely questions they might ask, and what interests them.

• A business plan used to address a company's board members will center on its employment schemes, internal affairs, projects, stakeholders, etc.
• A business plan for financial institutions will talk about the size of your market and the chances for you to pay back any loans you demand.
• A business plan for investors will show proof that you can return the investment capital within a specific time. In addition, it discusses your financial projections, tractions, and market size.

2. Get Inspiration from People

Writing a business plan from scratch as an entrepreneur can be daunting. That is why you need the right inspiration to push you to write one. You can gain inspiration from the successful business plans of other businesses. Look at their business plans, the style they use, the structure of the project, etc.

To make your business plan easier to create, search companies related to your business to get an exact copy of what you need to create an effective business plan. You can also make references while citing examples in your business plans.

When drafting your business plan, get as much help from others as you possibly can. By getting inspiration from people, you can create something better than what they have.

3. Avoid Being Over Optimistic

Many business owners make use of strong adjectives to qualify their content. One of the big mistakes entrepreneurs make when preparing a business plan is promising too much.

The use of superlatives and over-optimistic claims can prepare the audience for more than you can offer. In the end, you disappoint the confidence they have in you.

In most cases, the best option is to be realistic with your claims and statistics. Most of the investors can sense a bit of incompetency from the overuse of superlatives. As a new entrepreneur, do not be tempted to over-promise to get the interests of investors.

The concept of entrepreneurship centers on risks, nothing is certain when you make future analyses. What separates the best is the ability to do careful research and work towards achieving that, not promising more than you can achieve.

To make an excellent first impression as an entrepreneur, replace superlatives with compelling data-driven content. In this way, you are more specific than someone promising a huge ROI from an investment.

4. Keep it Simple and Short

When writing business plans, ensure you keep them simple throughout. Irrespective of the purpose of the business plan, your goal is to convince the audience.

One way to achieve this goal is to make them understand your proposal. Therefore, it would be best if you avoid the use of complex grammar to express yourself. It would be a huge turn-off if the people you want to convince are not familiar with your use of words.

Another thing to note is the length of your business plan. It would be best if you made it as brief as possible.

You hardly see investors or agencies that read through an extremely long document. In that case, if your first few pages can’t convince them, then you have lost it. The more pages you write, the higher the chances of you derailing from the essential contents.

To ensure your business plan has a high conversion rate, you need to dispose of every unnecessary information. For example, if you have a strategy that you are not sure of, it would be best to leave it out of the plan.

5. Make an Outline and Follow Through

A perfect business plan must have touched every part needed to convince the audience. Business owners get easily tempted to concentrate more on their products than on other sections. Doing this can be detrimental to the efficiency of the business plan.

For example, imagine you talking about a product but omitting or providing very little information about the target audience. You will leave your clients confused.

To ensure that your business plan communicates your full business model to readers, you have to input all the necessary information in it. One of the best ways to achieve this is to design a structure and stick to it.

This structure is what guides you throughout the writing. To make your work easier, you can assign an estimated word count or page limit to every section to avoid making it too bulky for easy reading. As a guide, the necessary things your business plan must contain are:

• Table of contents
• Introduction
• Product or service description
• Target audience
• Market size
• Competition analysis
• Financial projections

Some specific businesses can include some other essential sections, but these are the key sections that must be in every business plan.

6. Ask a Professional to Proofread

When writing a business plan, you must tie all loose ends to get a perfect result. When you are done with writing, call a professional to go through the document for you. You are bound to make mistakes, and the way to correct them is to get external help.

You should get a professional in your field who can relate to every section of your business plan. It would be easier for the professional to notice the inner flaws in the document than an editor with no knowledge of your business.

In addition to getting a professional to proofread, get an editor to proofread and edit your document. The editor will help you identify grammatical errors, spelling mistakes, and inappropriate writing styles.

Writing a business plan can be daunting, but you can surmount that obstacle and get the best out of it with these tips.

Business Plan Examples and Templates That’ll Save You Tons of Time

1. hubspot's one-page business plan.

The one-page business plan template by HubSpot is the perfect guide for businesses of any size, irrespective of their business strategy. Although the template is condensed into a page, your final business plan should not be a page long! The template is designed to ask helpful questions that can help you develop your business plan.

Hubspot’s one-page business plan template is divided into nine fields:

• Business opportunity
• Company description
• Industry analysis
• Target market
• Implementation timeline
• Marketing plan
• Financial summary
• Funding required

2. Bplan’s Free Business Plan Template

Bplans' free business plan template is investor-approved. It is a rich template used by prestigious educational institutions such as Babson College and Princeton University to teach entrepreneurs how to create a business plan.

The template has six sections: the executive summary, opportunity, execution, company, financial plan, and appendix. There is a step-by-step guide for writing every little detail in the business plan. Follow the instructions each step of the way and you will create a business plan that impresses investors or lenders easily.

3. HubSpot's Downloadable Business Plan Template

HubSpot’s downloadable business plan template is a more comprehensive option compared to the one-page business template by HubSpot. This free and downloadable business plan template is designed for entrepreneurs.

The template is a comprehensive guide and checklist for business owners just starting their businesses. It tells you everything you need to fill in each section of the business plan and how to do it.

There are nine sections in this business plan template: an executive summary, company and business description, product and services line, market analysis, marketing plan, sales plan, legal notes, financial considerations, and appendix.

4. Business Plan by My Own Business Institute

My Own Business Institute (MOBI) which is a part of Santa Clara University's Center for Innovation and Entrepreneurship offers a free business plan template. You can either copy the free business template from the link provided above or download it as a Word document.

The comprehensive template consists of a whopping 15 sections.

• The Business Profile
• The Vision and the People
• Home-Based Business and Freelance Business Opportunities
• Organization
• Licenses and Permits
• Business Insurance
• Communication Tools
• Acquisitions
• Location and Leasing
• Accounting and Cash Flow
• Opening and Marketing
• Managing Employees
• Expanding and Handling Problems

There are lots of helpful tips on how to fill each section in the free business plan template by MOBI.

5. Score's Business Plan Template for Startups

Score is an American nonprofit organization that helps entrepreneurs build successful companies. This business plan template for startups by Score is available for free download. The business plan template asks a whooping 150 generic questions that help entrepreneurs from different fields to set up the perfect business plan.

The business plan template for startups contains clear instructions and worksheets, all you have to do is answer the questions and fill the worksheets.

There are nine sections in the business plan template: executive summary, company description, products and services, marketing plan, operational plan, management and organization, startup expenses and capitalization, financial plan, and appendices.

The ‘refining the plan’ resource contains instructions that help you modify your business plan to suit your specific needs, industry, and target audience. After you have completed Score’s business plan template, you can work with a SCORE mentor for expert advice in business planning.

6. Minimalist Architecture Business Plan Template by Venngage

The minimalist architecture business plan template is a simple template by Venngage that you can customize to suit your business needs .

There are five sections in the template: an executive summary, statement of problem, approach and methodology, qualifications, and schedule and benchmark. The business plan template has instructions that guide users on what to fill in each section.

7. Small Business Administration Free Business Plan Template

The Small Business Administration (SBA) offers two free business plan templates, filled with practical real-life examples that you can model to create your business plan. Both free business plan templates are written by fictional business owners: Rebecca who owns a consulting firm, and Andrew who owns a toy company.

There are five sections in the two SBA’s free business plan templates.

• Executive Summary
• Company Description
• Service Line
• Marketing and Sales

8. The $100 Startup's One-Page Business Plan

The one-page business plan by the $100 startup is a simple business plan template for entrepreneurs who do not want to create a long and complicated plan . You can include more details in the appendices for funders who want more information beyond what you can put in the one-page business plan.

There are five sections in the one-page business plan such as overview, ka-ching, hustling, success, and obstacles or challenges or open questions. You can answer all the questions using one or two sentences.

9. PandaDoc’s Free Business Plan Template

The free business plan template by PandaDoc is a comprehensive 15-page document that describes the information you should include in every section.

There are 11 sections in PandaDoc’s free business plan template.

• Executive summary
• Business description
• Products and services
• Operations plan
• Management organization
• Financial plan
• Conclusion / Call to action
• Confidentiality statement

You have to sign up for its 14-day free trial to access the template. You will find different business plan templates on PandaDoc once you sign up (including templates for general businesses and specific businesses such as bakeries, startups, restaurants, salons, hotels, and coffee shops)

PandaDoc allows you to customize its business plan templates to fit the needs of your business. After editing the template, you can send it to interested parties and track opens and views through PandaDoc.

10. Invoiceberry Templates for Word, Open Office, Excel, or PPT

InvoiceBerry is a U.K based online invoicing and tracking platform that offers free business plan templates in .docx, .odt, .xlsx, and .pptx formats for freelancers and small businesses.

Before you can download the free business plan template, it will ask you to give it your email address. After you complete the little task, it will send the download link to your inbox for you to download. It also provides a business plan checklist in .xlsx file format that ensures you add the right information to the business plan.

Alternatives to the Traditional Business Plan

A business plan is very important in mapping out how one expects their business to grow over a set number of years, particularly when they need external investment in their business. However, many investors do not have the time to watch you present your business plan. It is a long and boring read.

Luckily, there are three alternatives to the traditional business plan (the Business Model Canvas, Lean Canvas, and Startup Pitch Deck). These alternatives are less laborious and easier and quicker to present to investors.

Business Model Canvas (BMC)

The business model canvas is a business tool used to present all the important components of setting up a business, such as customers, route to market, value proposition, and finance in a single sheet. It provides a very focused blueprint that defines your business initially which you can later expand on if needed.

The sheet is divided mainly into company, industry, and consumer models that are interconnected in how they find problems and proffer solutions.

Segments of the Business Model Canvas

The business model canvas was developed by founder Alexander Osterwalder to answer important business questions. It contains nine segments.

• Key Partners: Who will be occupying important executive positions in your business? What do they bring to the table? Will there be a third party involved with the company?
• Key Activities: What important activities will production entail? What activities will be carried out to ensure the smooth running of the company?
• The Product’s Value Propositions: What does your product do? How will it be different from other products?
• Customer Segments: What demography of consumers are you targeting? What are the habits of these consumers? Who are the MVPs of your target consumers?
• Customer Relationships: How will the team support and work with its customer base? How do you intend to build and maintain trust with the customer?
• Key Resources: What type of personnel and tools will be needed? What size of the budget will they need access to?
• Channels: How do you plan to create awareness of your products? How do you intend to transport your product to the customer?
• Cost Structure: What is the estimated cost of production? How much will distribution cost?
• Revenue Streams: For what value are customers willing to pay? How do they prefer to pay for the product? Are there any external revenues attached apart from the main source? How do the revenue streams contribute to the overall revenue?

Lean Canvas

The lean canvas is a problem-oriented alternative to the standard business model canvas. It was proposed by Ash Maurya, creator of Lean Stack as a development of the business model generation. It uses a more problem-focused approach and it majorly targets entrepreneurs and startup businesses.

Lean Canvas uses the same 9 blocks concept as the business model canvas, however, they have been modified slightly to suit the needs and purpose of a small startup. The key partners, key activities, customer relationships, and key resources are replaced by new segments which are:

• Problem: Simple and straightforward number of problems you have identified, ideally three.
• Solution: The solutions to each problem.
• Unfair Advantage: Something you possess that can't be easily bought or replicated.
• Key Metrics: Important numbers that will tell how your business is doing.

Startup Pitch Deck

While the business model canvas compresses into a factual sheet, startup pitch decks expand flamboyantly.

Pitch decks, through slides, convey your business plan, often through graphs and images used to emphasize estimations and observations in your presentation. Entrepreneurs often use pitch decks to fully convince their target audience of their plans before discussing funding arrangements.

Considering the likelihood of it being used in a small time frame, a good startup pitch deck should ideally contain 20 slides or less to have enough time to answer questions from the audience.

Unlike the standard and lean business model canvases, a pitch deck doesn't have a set template on how to present your business plan but there are still important components to it. These components often mirror those of the business model canvas except that they are in slide form and contain more details.

Using Airbnb (one of the most successful start-ups in recent history) for reference, the important components of a good slide are listed below.

• Cover/Introduction Slide: Here, you should include your company's name and mission statement. Your mission statement should be a very catchy tagline. Also, include personal information and contact details to provide an easy link for potential investors.
• Problem Slide: This slide requires you to create a connection with the audience or the investor that you are pitching. For example in their pitch, Airbnb summarized the most important problems it would solve in three brief points – pricing of hotels, disconnection from city culture, and connection problems for local bookings.
• Solution Slide: This slide includes your core value proposition. List simple and direct solutions to the problems you have mentioned
• Customer Analysis: Here you will provide information on the customers you will be offering your service to. The identity of your customers plays an important part in fundraising as well as the long-run viability of the business.
• Market Validation: Use competitive analysis to show numbers that prove the presence of a market for your product, industry behavior in the present and the long run, as well as the percentage of the market you aim to attract. It shows that you understand your competitors and customers and convinces investors of the opportunities presented in the market.
• Business Model: Your business model is the hook of your presentation. It may vary in complexity but it should generally include a pricing system informed by your market analysis. The goal of the slide is to confirm your business model is easy to implement.
• Marketing Strategy: This slide should summarize a few customer acquisition methods that you plan to use to grow the business.
• Competitive Advantage: What this slide will do is provide information on what will set you apart and make you a more attractive option to customers. It could be the possession of technology that is not widely known in the market.
• Team Slide: Here you will give a brief description of your team. Include your key management personnel here and their specific roles in the company. Include their educational background, job history, and skillsets. Also, talk about their accomplishments in their careers so far to build investors' confidence in members of your team.
• Traction Slide: This validates the company’s business model by showing growth through early sales and support. The slide aims to reduce any lingering fears in potential investors by showing realistic periodic milestones and profit margins. It can include current sales, growth, valuable customers, pre-orders, or data from surveys outlining current consumer interest.
• Funding Slide: This slide is popularly referred to as ‘the ask'. Here you will include important details like how much is needed to get your business off the ground and how the funding will be spent to help the company reach its goals.
• Appendix Slides: Your pitch deck appendix should always be included alongside a standard pitch presentation. It consists of additional slides you could not show in the pitch deck but you need to complement your presentation.

It is important to support your calculations with pictorial renditions. Infographics, such as pie charts or bar graphs, will be more effective in presenting the information than just listing numbers. For example, a six-month graph that shows rising profit margins will easily look more impressive than merely writing it.

Lastly, since a pitch deck is primarily used to secure meetings and you may be sharing your pitch with several investors, it is advisable to keep a separate public version that doesn't include financials. Only disclose the one with projections once you have secured a link with an investor.

Advantages of the Business Model Canvas, Lean Canvas, and Startup Pitch Deck over the Traditional Business Plan

• Time-Saving: Writing a detailed traditional business plan could take weeks or months. On the other hand, all three alternatives can be done in a few days or even one night of brainstorming if you have a comprehensive understanding of your business.
• Easier to Understand: Since the information presented is almost entirely factual, it puts focus on what is most important in running the business. They cut away the excess pages of fillers in a traditional business plan and allow investors to see what is driving the business and what is getting in the way.
• Easy to Update: Businesses typically present their business plans to many potential investors before they secure funding. What this means is that you may regularly have to amend your presentation to update statistics or adjust to audience-specific needs. For a traditional business plan, this could mean rewriting a whole section of your plan. For the three alternatives, updating is much easier because they are not voluminous.
• Guide for a More In-depth Business Plan: All three alternatives have the added benefit of being able to double as a sketch of your business plan if the need to create one arises in the future.

Business Plan FAQ

Business plans are important for any entrepreneur who is looking for a framework to run their company over some time or seeking external support. Although they are essential for new businesses, every company should ideally have a business plan to track their growth from time to time.  They can be used by startups seeking investments or loans to convey their business ideas or an employee to convince his boss of the feasibility of starting a new project. They can also be used by companies seeking to recruit high-profile employee targets into key positions or trying to secure partnerships with other firms.

Business plans often vary depending on your target audience, the scope, and the goals for the plan. Startup plans are the most common among the different types of business plans.  A start-up plan is used by a new business to present all the necessary information to help get the business up and running. They are usually used by entrepreneurs who are seeking funding from investors or bank loans. The established company alternative to a start-up plan is a feasibility plan. A feasibility plan is often used by an established company looking for new business opportunities. They are used to show the upsides of creating a new product for a consumer base. Because the audience is usually company people, it requires less company analysis. The third type of business plan is the lean business plan. A lean business plan is a brief, straight-to-the-point breakdown of your ideas and analysis for your business. It does not contain details of your proposal and can be written on one page. Finally, you have the what-if plan. As it implies, a what-if plan is a preparation for the worst-case scenario. You must always be prepared for the possibility of your original plan being rejected. A good what-if plan will serve as a good plan B to the original.

A good business plan has 10 key components. They include an executive plan, product analysis, desired customer base, company analysis, industry analysis, marketing strategy, sales strategy, financial projection, funding, and appendix. Executive Plan Your business should begin with your executive plan. An executive plan will provide early insight into what you are planning to achieve with your business. It should include your mission statement and highlight some of the important points which you will explain later. Product Analysis The next component of your business plan is your product analysis. A key part of this section is explaining the type of item or service you are going to offer as well as the market problems your product will solve. Desired Consumer Base Your product analysis should be supplemented with a detailed breakdown of your desired consumer base. Investors are always interested in knowing the economic power of your market as well as potential MVP customers. Company Analysis The next component of your business plan is your company analysis. Here, you explain how you want to run your business. It will include your operational strategy, an insight into the workforce needed to keep the company running, and important executive positions. It will also provide a calculation of expected operational costs.  Industry Analysis A good business plan should also contain well laid out industry analysis. It is important to convince potential investors you know the companies you will be competing with, as well as your plans to gain an edge on the competition. Marketing Strategy Your business plan should also include your marketing strategy. This is how you intend to spread awareness of your product. It should include a detailed explanation of the company brand as well as your advertising methods. Sales Strategy Your sales strategy comes after the market strategy. Here you give an overview of your company's pricing strategy and how you aim to maximize profits. You can also explain how your prices will adapt to market behaviors. Financial Projection The financial projection is the next component of your business plan. It explains your company's expected running cost and revenue earned during the tenure of the business plan. Financial projection gives a clear idea of how your company will develop in the future. Funding The next component of your business plan is funding. You have to detail how much external investment you need to get your business idea off the ground here. Appendix The last component of your plan is the appendix. This is where you put licenses, graphs, or key information that does not fit in any of the other components.

The business model canvas is a business management tool used to quickly define your business idea and model. It is often used when investors need you to pitch your business idea during a brief window.

A pitch deck is similar to a business model canvas except that it makes use of slides in its presentation. A pitch is not primarily used to secure funding, rather its main purpose is to entice potential investors by selling a very optimistic outlook on the business.

Business plan competitions help you evaluate the strength of your business plan. By participating in business plan competitions, you are improving your experience. The experience provides you with a degree of validation while practicing important skills. The main motivation for entering into the competitions is often to secure funding by finishing in podium positions. There is also the chance that you may catch the eye of a casual observer outside of the competition. These competitions also provide good networking opportunities. You could meet mentors who will take a keen interest in guiding you in your business journey. You also have the opportunity to meet other entrepreneurs whose ideas can complement yours.

Exlore Further

• 12 Key Elements of a Business Plan (Top Components Explained)
• 13 Sources of Business Finance For Companies & Sole Traders
• 5 Common Types of Business Structures (+ Pros & Cons)
• How to Buy a Business in 8 Steps (+ Due Diligence Checklist)

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Martin luenendonk.

Martin loves entrepreneurship and has helped dozens of entrepreneurs by validating the business idea, finding scalable customer acquisition channels, and building a data-driven organization. During his time working in investment banking, tech startups, and industry-leading companies he gained extensive knowledge in using different software tools to optimize business processes.

This insights and his love for researching SaaS products enables him to provide in-depth, fact-based software reviews to enable software buyers make better decisions.

Small Business Trends

How to create a business plan: examples & free template.

This is the ultimate guide to creating a comprehensive and effective plan to start a business . In today’s dynamic business landscape, having a well-crafted business plan is an important first step to securing funding, attracting partners, and navigating the challenges of entrepreneurship.

This guide has been designed to help you create a winning plan that stands out in the ever-evolving marketplace. U sing real-world examples and a free downloadable template, it will walk you through each step of the process.

Whether you’re a seasoned entrepreneur or launching your very first startup, the guide will give you the insights, tools, and confidence you need to create a solid foundation for your business.

Table of Contents

How to Write a Business Plan

Embarking on the journey of creating a successful business requires a solid foundation, and a well-crafted business plan is the cornerstone. Here is the process of writing a comprehensive business plan and the main parts of a winning business plan . From setting objectives to conducting market research, this guide will have everything you need.

Executive Summary

The Executive Summary serves as the gateway to your business plan, offering a snapshot of your venture’s core aspects. This section should captivate and inform, succinctly summarizing the essence of your plan.

It’s crucial to include a clear mission statement, a brief description of your primary products or services, an overview of your target market, and key financial projections or achievements.

Think of it as an elevator pitch in written form: it should be compelling enough to engage potential investors or stakeholders and provide them with a clear understanding of what your business is about, its goals, and why it’s a promising investment.

Example: EcoTech is a technology company specializing in eco-friendly and sustainable products designed to reduce energy consumption and minimize waste. Our mission is to create innovative solutions that contribute to a cleaner, greener environment.

Our target market includes environmentally conscious consumers and businesses seeking to reduce their carbon footprint. We project a 200% increase in revenue within the first three years of operation.

Overview and Business Objectives

In the Overview and Business Objectives section, outline your business’s core goals and the strategic approaches you plan to use to achieve them. This section should set forth clear, specific objectives that are attainable and time-bound, providing a roadmap for your business’s growth and success.

It’s important to detail how these objectives align with your company’s overall mission and vision. Discuss the milestones you aim to achieve and the timeframe you’ve set for these accomplishments.

This part of the plan demonstrates to investors and stakeholders your vision for growth and the practical steps you’ll take to get there.

Example: EcoTech’s primary objective is to become a market leader in sustainable technology products within the next five years. Our key objectives include:

• Introducing three new products within the first two years of operation.
• Achieving annual revenue growth of 30%.
• Expanding our customer base to over 10,000 clients by the end of the third year.

Company Description

The Company Description section is your opportunity to delve into the details of your business. Provide a comprehensive overview that includes your company’s history, its mission statement, and its vision for the future.

Highlight your unique selling proposition (USP) – what makes your business stand out in the market. Explain the problems your company solves and how it benefits your customers.

Include information about the company’s founders, their expertise, and why they are suited to lead the business to success. This section should paint a vivid picture of your business, its values, and its place in the industry.

Example: EcoTech is committed to developing cutting-edge sustainable technology products that benefit both the environment and our customers. Our unique combination of innovative solutions and eco-friendly design sets us apart from the competition. We envision a future where technology and sustainability go hand in hand, leading to a greener planet.

Define Your Target Market

Defining Your Target Market is critical for tailoring your business strategy effectively. This section should describe your ideal customer base in detail, including demographic information (such as age, gender, income level, and location) and psychographic data (like interests, values, and lifestyle).

Elucidate on the specific needs or pain points of your target audience and how your product or service addresses these. This information will help you know your target market and develop targeted marketing strategies.

Example: Our target market comprises environmentally conscious consumers and businesses looking for innovative solutions to reduce their carbon footprint. Our ideal customers are those who prioritize sustainability and are willing to invest in eco-friendly products.

Market Analysis

The Market Analysis section requires thorough research and a keen understanding of the industry. It involves examining the current trends within your industry, understanding the needs and preferences of your customers, and analyzing the strengths and weaknesses of your competitors.

This analysis will enable you to spot market opportunities and anticipate potential challenges. Include data and statistics to back up your claims, and use graphs or charts to illustrate market trends.

This section should demonstrate that you have a deep understanding of the market in which you operate and that your business is well-positioned to capitalize on its opportunities.

Example: The market for eco-friendly technology products has experienced significant growth in recent years, with an estimated annual growth rate of 10%. As consumers become increasingly aware of environmental issues, the demand for sustainable solutions continues to rise.

Our research indicates a gap in the market for high-quality, innovative eco-friendly technology products that cater to both individual and business clients.

SWOT Analysis

A SWOT analysis in your business plan offers a comprehensive examination of your company’s internal and external factors. By assessing Strengths, you showcase what your business does best and where your capabilities lie.

Weaknesses involve an honest introspection of areas where your business may be lacking or could improve. Opportunities can be external factors that your business could capitalize on, such as market gaps or emerging trends.

Threats include external challenges your business may face, like competition or market changes. This analysis is crucial for strategic planning, as it helps in recognizing and leveraging your strengths, addressing weaknesses, seizing opportunities, and preparing for potential threats.

Including a SWOT analysis demonstrates to stakeholders that you have a balanced and realistic understanding of your business in its operational context.

• Innovative and eco-friendly product offerings.
• Strong commitment to sustainability and environmental responsibility.
• Skilled and experienced team with expertise in technology and sustainability.

Weaknesses:

• Limited brand recognition compared to established competitors.
• Reliance on third-party manufacturers for product development.

Opportunities:

• Growing consumer interest in sustainable products.
• Partnerships with environmentally-focused organizations and influencers.
• Expansion into international markets.
• Intense competition from established technology companies.
• Regulatory changes could impact the sustainable technology market.

Competitive Analysis

In this section, you’ll analyze your competitors in-depth, examining their products, services, market positioning, and pricing strategies. Understanding your competition allows you to identify gaps in the market and tailor your offerings to outperform them.

By conducting a thorough competitive analysis, you can gain insights into your competitors’ strengths and weaknesses, enabling you to develop strategies to differentiate your business and gain a competitive advantage in the marketplace.

Example: Key competitors include:

GreenTech: A well-known brand offering eco-friendly technology products, but with a narrower focus on energy-saving devices.

EarthSolutions: A direct competitor specializing in sustainable technology, but with a limited product range and higher prices.

By offering a diverse product portfolio, competitive pricing, and continuous innovation, we believe we can capture a significant share of the growing sustainable technology market.

Organization and Management Team

Provide an overview of your company’s organizational structure, including key roles and responsibilities. Introduce your management team, highlighting their expertise and experience to demonstrate that your team is capable of executing the business plan successfully.

Showcasing your team’s background, skills, and accomplishments instills confidence in investors and other stakeholders, proving that your business has the leadership and talent necessary to achieve its objectives and manage growth effectively.

Example: EcoTech’s organizational structure comprises the following key roles: CEO, CTO, CFO, Sales Director, Marketing Director, and R&D Manager. Our management team has extensive experience in technology, sustainability, and business development, ensuring that we are well-equipped to execute our business plan successfully.

Products and Services Offered

Describe the products or services your business offers, focusing on their unique features and benefits. Explain how your offerings solve customer pain points and why they will choose your products or services over the competition.

This section should emphasize the value you provide to customers, demonstrating that your business has a deep understanding of customer needs and is well-positioned to deliver innovative solutions that address those needs and set your company apart from competitors.

Example: EcoTech offers a range of eco-friendly technology products, including energy-efficient lighting solutions, solar chargers, and smart home devices that optimize energy usage. Our products are designed to help customers reduce energy consumption, minimize waste, and contribute to a cleaner environment.

Marketing and Sales Strategy

In this section, articulate your comprehensive strategy for reaching your target market and driving sales. Detail the specific marketing channels you plan to use, such as social media, email marketing, SEO, or traditional advertising.

Describe the nature of your advertising campaigns and promotional activities, explaining how they will capture the attention of your target audience and convey the value of your products or services. Outline your sales strategy, including your sales process, team structure, and sales targets.

Discuss how these marketing and sales efforts will work together to attract and retain customers, generate leads, and ultimately contribute to achieving your business’s revenue goals.

This section is critical to convey to investors and stakeholders that you have a well-thought-out approach to market your business effectively and drive sales growth.

Example: Our marketing strategy includes digital advertising, content marketing, social media promotion, and influencer partnerships. We will also attend trade shows and conferences to showcase our products and connect with potential clients. Our sales strategy involves both direct sales and partnerships with retail stores, as well as online sales through our website and e-commerce platforms.

Logistics and Operations Plan

The Logistics and Operations Plan is a critical component that outlines the inner workings of your business. It encompasses the management of your supply chain, detailing how you acquire raw materials and manage vendor relationships.

Inventory control is another crucial aspect, where you explain strategies for inventory management to ensure efficiency and reduce wastage. The section should also describe your production processes, emphasizing scalability and adaptability to meet changing market demands.

Quality control measures are essential to maintain product standards and customer satisfaction. This plan assures investors and stakeholders of your operational competency and readiness to meet business demands.

Highlighting your commitment to operational efficiency and customer satisfaction underlines your business’s capability to maintain smooth, effective operations even as it scales.

Example: EcoTech partners with reliable third-party manufacturers to produce our eco-friendly technology products. Our operations involve maintaining strong relationships with suppliers, ensuring quality control, and managing inventory.

We also prioritize efficient distribution through various channels, including online platforms and retail partners, to deliver products to our customers in a timely manner.

Financial Projections Plan

In the Financial Projections Plan, lay out a clear and realistic financial future for your business. This should include detailed projections for revenue, costs, and profitability over the next three to five years.

Ground these projections in solid assumptions based on your market analysis, industry benchmarks, and realistic growth scenarios. Break down revenue streams and include an analysis of the cost of goods sold, operating expenses, and potential investments.

This section should also discuss your break-even analysis, cash flow projections, and any assumptions about external funding requirements.

By presenting a thorough and data-backed financial forecast, you instill confidence in potential investors and lenders, showcasing your business’s potential for profitability and financial stability.

This forward-looking financial plan is crucial for demonstrating that you have a firm grasp of the financial nuances of your business and are prepared to manage its financial health effectively.

Example: Over the next three years, we expect to see significant growth in revenue, driven by new product launches and market expansion. Our financial projections include:

• Year 1: $1.5 million in revenue, with a net profit of $200,000.
• Year 2: $3 million in revenue, with a net profit of $500,000.
• Year 3: $4.5 million in revenue, with a net profit of $1 million.

These projections are based on realistic market analysis, growth rates, and product pricing.

Income Statement

The income statement , also known as the profit and loss statement, provides a summary of your company’s revenues and expenses over a specified period. It helps you track your business’s financial performance and identify trends, ensuring you stay on track to achieve your financial goals.

Regularly reviewing and analyzing your income statement allows you to monitor the health of your business, evaluate the effectiveness of your strategies, and make data-driven decisions to optimize profitability and growth.

Example: The income statement for EcoTech’s first year of operation is as follows:

• Revenue: $1,500,000
• Cost of Goods Sold: $800,000
• Gross Profit: $700,000
• Operating Expenses: $450,000
• Net Income: $250,000

This statement highlights our company’s profitability and overall financial health during the first year of operation.

Cash Flow Statement

A cash flow statement is a crucial part of a financial business plan that shows the inflows and outflows of cash within your business. It helps you monitor your company’s liquidity, ensuring you have enough cash on hand to cover operating expenses, pay debts, and invest in growth opportunities.

By including a cash flow statement in your business plan, you demonstrate your ability to manage your company’s finances effectively.

Example:  The cash flow statement for EcoTech’s first year of operation is as follows:

Operating Activities:

• Depreciation: $10,000
• Changes in Working Capital: -$50,000
• Net Cash from Operating Activities: $210,000

Investing Activities:

•  Capital Expenditures: -$100,000
• Net Cash from Investing Activities: -$100,000

Financing Activities:

• Proceeds from Loans: $150,000
• Loan Repayments: -$50,000
• Net Cash from Financing Activities: $100,000
• Net Increase in Cash: $210,000

This statement demonstrates EcoTech’s ability to generate positive cash flow from operations, maintain sufficient liquidity, and invest in growth opportunities.

Section	Description	Example
Executive Summary	Brief overview of the business plan	Overview of EcoTech and its mission
Overview & Objectives	Outline of company's goals and strategies	Market leadership in sustainable technology
Company Description	Detailed explanation of the company and its unique selling proposition	EcoTech's history, mission, and vision
Target Market	Description of ideal customers and their needs	Environmentally conscious consumers and businesses
Market Analysis	Examination of industry trends, customer needs, and competitors	Trends in eco-friendly technology market
SWOT Analysis	Evaluation of Strengths, Weaknesses, Opportunities, and Threats	Strengths and weaknesses of EcoTech
Competitive Analysis	In-depth analysis of competitors and their strategies	Analysis of GreenTech and EarthSolutions
Organization & Management	Overview of the company's structure and management team	Key roles and team members at EcoTech
Products & Services	Description of offerings and their unique features	Energy-efficient lighting solutions, solar chargers
Marketing & Sales	Outline of marketing channels and sales strategies	Digital advertising, content marketing, influencer partnerships
Logistics & Operations	Details about daily operations, supply chain, inventory, and quality control	Partnerships with manufacturers, quality control
Financial Projections	Forecast of revenue, expenses, and profit for the next 3-5 years	Projected growth in revenue and net profit
Income Statement	Summary of company's revenues and expenses over a specified period	Revenue, Cost of Goods Sold, Gross Profit, Net Income
Cash Flow Statement	Overview of cash inflows and outflows within the business	Net Cash from Operating Activities, Investing Activities, Financing Activities

Tips on Writing a Business Plan

1. Be clear and concise: Keep your language simple and straightforward. Avoid jargon and overly technical terms. A clear and concise business plan is easier for investors and stakeholders to understand and demonstrates your ability to communicate effectively.

2. Conduct thorough research: Before writing your business plan, gather as much information as possible about your industry, competitors, and target market. Use reliable sources and industry reports to inform your analysis and make data-driven decisions.

3. Set realistic goals: Your business plan should outline achievable objectives that are specific, measurable, attainable, relevant, and time-bound (SMART). Setting realistic goals demonstrates your understanding of the market and increases the likelihood of success.

4. Focus on your unique selling proposition (USP): Clearly articulate what sets your business apart from the competition. Emphasize your USP throughout your business plan to showcase your company’s value and potential for success.

5. Be flexible and adaptable: A business plan is a living document that should evolve as your business grows and changes. Be prepared to update and revise your plan as you gather new information and learn from your experiences.

6. Use visuals to enhance understanding: Include charts, graphs, and other visuals to help convey complex data and ideas. Visuals can make your business plan more engaging and easier to digest, especially for those who prefer visual learning.

7. Seek feedback from trusted sources: Share your business plan with mentors, industry experts, or colleagues and ask for their feedback. Their insights can help you identify areas for improvement and strengthen your plan before presenting it to potential investors or partners.

FREE Business Plan Template

To help you get started on your business plan, we have created a template that includes all the essential components discussed in the “How to Write a Business Plan” section. This easy-to-use template will guide you through each step of the process, ensuring you don’t miss any critical details.

The template is divided into the following sections:

• Mission statement
• Business Overview
• Key products or services
• Target market
• Financial highlights
• Company goals
• Strategies to achieve goals
• Measurable, time-bound objectives
• Company History
• Mission and vision
• Unique selling proposition
• Demographics
• Psychographics
• Pain points
• Industry trends
• Customer needs
• Competitor strengths and weaknesses
• Opportunities
• Competitor products and services
• Market positioning
• Pricing strategies
• Organizational structure
• Key roles and responsibilities
• Management team backgrounds
• Product or service features
• Competitive advantages
• Marketing channels
• Advertising campaigns
• Promotional activities
• Sales strategies
• Supply chain management
• Inventory control
• Production processes
• Quality control measures
• Projected revenue
• Assumptions
• Cash inflows
• Cash outflows
• Net cash flow

What is a Business Plan?

A business plan is a strategic document that outlines an organization’s goals, objectives, and the steps required to achieve them. It serves as a roadmap as you start a business , guiding the company’s direction and growth while identifying potential obstacles and opportunities.

Typically, a business plan covers areas such as market analysis, financial projections, marketing strategies, and organizational structure. It not only helps in securing funding from investors and lenders but also provides clarity and focus to the management team.

A well-crafted business plan is a very important part of your business startup checklist because it fosters informed decision-making and long-term success.

Why You Should Write a Business Plan

Understanding the importance of a business plan in today’s competitive environment is crucial for entrepreneurs and business owners. Here are five compelling reasons to write a business plan:

• Attract Investors and Secure Funding : A well-written business plan demonstrates your venture’s potential and profitability, making it easier to attract investors and secure the necessary funding for growth and development. It provides a detailed overview of your business model, target market, financial projections, and growth strategies, instilling confidence in potential investors and lenders that your company is a worthy investment.
• Clarify Business Objectives and Strategies : Crafting a business plan forces you to think critically about your goals and the strategies you’ll employ to achieve them, providing a clear roadmap for success. This process helps you refine your vision and prioritize the most critical objectives, ensuring that your efforts are focused on achieving the desired results.
• Identify Potential Risks and Opportunities : Analyzing the market, competition, and industry trends within your business plan helps identify potential risks and uncover untapped opportunities for growth and expansion. This insight enables you to develop proactive strategies to mitigate risks and capitalize on opportunities, positioning your business for long-term success.
• Improve Decision-Making : A business plan serves as a reference point so you can make informed decisions that align with your company’s overall objectives and long-term vision. By consistently referring to your plan and adjusting it as needed, you can ensure that your business remains on track and adapts to changes in the market, industry, or internal operations.
• Foster Team Alignment and Communication : A shared business plan helps ensure that all team members are on the same page, promoting clear communication, collaboration, and a unified approach to achieving the company’s goals. By involving your team in the planning process and regularly reviewing the plan together, you can foster a sense of ownership, commitment, and accountability that drives success.

What are the Different Types of Business Plans?

In today’s fast-paced business world, having a well-structured roadmap is more important than ever. A traditional business plan provides a comprehensive overview of your company’s goals and strategies, helping you make informed decisions and achieve long-term success. There are various types of business plans, each designed to suit different needs and purposes. Let’s explore the main types:

• Startup Business Plan: Tailored for new ventures, a startup business plan outlines the company’s mission, objectives, target market, competition, marketing strategies, and financial projections. It helps entrepreneurs clarify their vision, secure funding from investors, and create a roadmap for their business’s future. Additionally, this plan identifies potential challenges and opportunities, which are crucial for making informed decisions and adapting to changing market conditions.
• Internal Business Plan: This type of plan is intended for internal use, focusing on strategies, milestones, deadlines, and resource allocation. It serves as a management tool for guiding the company’s growth, evaluating its progress, and ensuring that all departments are aligned with the overall vision. The internal business plan also helps identify areas of improvement, fosters collaboration among team members, and provides a reference point for measuring performance.
• Strategic Business Plan: A strategic business plan outlines long-term goals and the steps to achieve them, providing a clear roadmap for the company’s direction. It typically includes a SWOT analysis, market research, and competitive analysis. This plan allows businesses to align their resources with their objectives, anticipate changes in the market, and develop contingency plans. By focusing on the big picture, a strategic business plan fosters long-term success and stability.
• Feasibility Business Plan: This plan is designed to assess the viability of a business idea, examining factors such as market demand, competition, and financial projections. It is often used to decide whether or not to pursue a particular venture. By conducting a thorough feasibility analysis, entrepreneurs can avoid investing time and resources into an unviable business concept. This plan also helps refine the business idea, identify potential obstacles, and determine the necessary resources for success.
• Growth Business Plan: Also known as an expansion plan, a growth business plan focuses on strategies for scaling up an existing business. It includes market analysis, new product or service offerings, and financial projections to support expansion plans. This type of plan is essential for businesses looking to enter new markets, increase their customer base, or launch new products or services. By outlining clear growth strategies, the plan helps ensure that expansion efforts are well-coordinated and sustainable.
• Operational Business Plan: This type of plan outlines the company’s day-to-day operations, detailing the processes, procedures, and organizational structure. It is an essential tool for managing resources, streamlining workflows, and ensuring smooth operations. The operational business plan also helps identify inefficiencies, implement best practices, and establish a strong foundation for future growth. By providing a clear understanding of daily operations, this plan enables businesses to optimize their resources and enhance productivity.
• Lean Business Plan: A lean business plan is a simplified, agile version of a traditional plan, focusing on key elements such as value proposition, customer segments, revenue streams, and cost structure. It is perfect for startups looking for a flexible, adaptable planning approach. The lean business plan allows for rapid iteration and continuous improvement, enabling businesses to pivot and adapt to changing market conditions. This streamlined approach is particularly beneficial for businesses in fast-paced or uncertain industries.
• One-Page Business Plan: As the name suggests, a one-page business plan is a concise summary of your company’s key objectives, strategies, and milestones. It serves as a quick reference guide and is ideal for pitching to potential investors or partners. This plan helps keep teams focused on essential goals and priorities, fosters clear communication, and provides a snapshot of the company’s progress. While not as comprehensive as other plans, a one-page business plan is an effective tool for maintaining clarity and direction.
• Nonprofit Business Plan: Specifically designed for nonprofit organizations, this plan outlines the mission, goals, target audience, fundraising strategies, and budget allocation. It helps secure grants and donations while ensuring the organization stays on track with its objectives. The nonprofit business plan also helps attract volunteers, board members, and community support. By demonstrating the organization’s impact and plans for the future, this plan is essential for maintaining transparency, accountability, and long-term sustainability within the nonprofit sector.
• Franchise Business Plan: For entrepreneurs seeking to open a franchise, this type of plan focuses on the franchisor’s requirements, as well as the franchisee’s goals, strategies, and financial projections. It is crucial for securing a franchise agreement and ensuring the business’s success within the franchise system. This plan outlines the franchisee’s commitment to brand standards, marketing efforts, and operational procedures, while also addressing local market conditions and opportunities. By creating a solid franchise business plan, entrepreneurs can demonstrate their ability to effectively manage and grow their franchise, increasing the likelihood of a successful partnership with the franchisor.

Type of Business Plan	Purpose	Key Components	Target Audience
Startup Business Plan	Outlines the company's mission, objectives, target market, competition, marketing strategies, and financial projections.	Mission Statement, Company Description, Market Analysis, Competitive Analysis, Organizational Structure, Marketing and Sales Strategy, Financial Projections.	Entrepreneurs, Investors
Internal Business Plan	Serves as a management tool for guiding the company's growth, evaluating its progress, and ensuring that all departments are aligned with the overall vision.	Strategies, Milestones, Deadlines, Resource Allocation.	Internal Team Members
Strategic Business Plan	Outlines long-term goals and the steps to achieve them.	SWOT Analysis, Market Research, Competitive Analysis, Long-Term Goals.	Executives, Managers, Investors
Feasibility Business Plan	Assesses the viability of a business idea.	Market Demand, Competition, Financial Projections, Potential Obstacles.	Entrepreneurs, Investors
Growth Business Plan	Focuses on strategies for scaling up an existing business.	Market Analysis, New Product/Service Offerings, Financial Projections.	Business Owners, Investors
Operational Business Plan	Outlines the company's day-to-day operations.	Processes, Procedures, Organizational Structure.	Managers, Employees
Lean Business Plan	A simplified, agile version of a traditional plan, focusing on key elements.	Value Proposition, Customer Segments, Revenue Streams, Cost Structure.	Entrepreneurs, Startups
One-Page Business Plan	A concise summary of your company's key objectives, strategies, and milestones.	Key Objectives, Strategies, Milestones.	Entrepreneurs, Investors, Partners
Nonprofit Business Plan	Outlines the mission, goals, target audience, fundraising strategies, and budget allocation for nonprofit organizations.	Mission Statement, Goals, Target Audience, Fundraising Strategies, Budget.	Nonprofit Leaders, Board Members, Donors
Franchise Business Plan	Focuses on the franchisor's requirements, as well as the franchisee's goals, strategies, and financial projections.	Franchise Agreement, Brand Standards, Marketing Efforts, Operational Procedures, Financial Projections.	Franchisors, Franchisees, Investors

Using Business Plan Software

Creating a comprehensive business plan can be intimidating, but business plan software can streamline the process and help you produce a professional document. These tools offer a number of benefits, including guided step-by-step instructions, financial projections, and industry-specific templates. Here are the top 5 business plan software options available to help you craft a great business plan.

1. LivePlan

LivePlan is a popular choice for its user-friendly interface and comprehensive features. It offers over 500 sample plans, financial forecasting tools, and the ability to track your progress against key performance indicators. With LivePlan, you can create visually appealing, professional business plans that will impress investors and stakeholders.

2. Upmetrics

Upmetrics provides a simple and intuitive platform for creating a well-structured business plan. It features customizable templates, financial forecasting tools, and collaboration capabilities, allowing you to work with team members and advisors. Upmetrics also offers a library of resources to guide you through the business planning process.

Bizplan is designed to simplify the business planning process with a drag-and-drop builder and modular sections. It offers financial forecasting tools, progress tracking, and a visually appealing interface. With Bizplan, you can create a business plan that is both easy to understand and visually engaging.

Enloop is a robust business plan software that automatically generates a tailored plan based on your inputs. It provides industry-specific templates, financial forecasting, and a unique performance score that updates as you make changes to your plan. Enloop also offers a free version, making it accessible for businesses on a budget.

5. Tarkenton GoSmallBiz

Developed by NFL Hall of Famer Fran Tarkenton, GoSmallBiz is tailored for small businesses and startups. It features a guided business plan builder, customizable templates, and financial projection tools. GoSmallBiz also offers additional resources, such as CRM tools and legal document templates, to support your business beyond the planning stage.

Software	Key Features	User Interface	Additional Features
LivePlan	Over 500 sample plans, financial forecasting tools, progress tracking against KPIs	User-friendly, visually appealing	Allows creation of professional-looking business plans
Upmetrics	Customizable templates, financial forecasting tools, collaboration capabilities	Simple and intuitive	Provides a resource library for business planning
Bizplan	Drag-and-drop builder, modular sections, financial forecasting tools, progress tracking	Simple, visually engaging	Designed to simplify the business planning process
Enloop	Industry-specific templates, financial forecasting tools, automatic business plan generation, unique performance score	Robust, user-friendly	Offers a free version, making it accessible for businesses on a budget
Tarkenton GoSmallBiz	Guided business plan builder, customizable templates, financial projection tools	User-friendly	Offers CRM tools, legal document templates, and additional resources for small businesses

Business Plan FAQs

What is a good business plan.

A good business plan is a well-researched, clear, and concise document that outlines a company’s goals, strategies, target market, competitive advantages, and financial projections. It should be adaptable to change and provide a roadmap for achieving success.

What are the 3 main purposes of a business plan?

The three main purposes of a business plan are to guide the company’s strategy, attract investment, and evaluate performance against objectives. Here’s a closer look at each of these:

• It outlines the company’s purpose and core values to ensure that all activities align with its mission and vision.
• It provides an in-depth analysis of the market, including trends, customer needs, and competition, helping the company tailor its products and services to meet market demands.
• It defines the company’s marketing and sales strategies, guiding how the company will attract and retain customers.
• It describes the company’s organizational structure and management team, outlining roles and responsibilities to ensure effective operation and leadership.
• It sets measurable, time-bound objectives, allowing the company to plan its activities effectively and make strategic decisions to achieve these goals.
• It provides a comprehensive overview of the company and its business model, demonstrating its uniqueness and potential for success.
• It presents the company’s financial projections, showing its potential for profitability and return on investment.
• It demonstrates the company’s understanding of the market, including its target customers and competition, convincing investors that the company is capable of gaining a significant market share.
• It showcases the management team’s expertise and experience, instilling confidence in investors that the team is capable of executing the business plan successfully.
• It establishes clear, measurable objectives that serve as performance benchmarks.
• It provides a basis for regular performance reviews, allowing the company to monitor its progress and identify areas for improvement.
• It enables the company to assess the effectiveness of its strategies and make adjustments as needed to achieve its objectives.
• It helps the company identify potential risks and challenges, enabling it to develop contingency plans and manage risks effectively.
• It provides a mechanism for evaluating the company’s financial performance, including revenue, expenses, profitability, and cash flow.

Can I write a business plan by myself?

Yes, you can write a business plan by yourself, but it can be helpful to consult with mentors, colleagues, or industry experts to gather feedback and insights. There are also many creative business plan templates and business plan examples available online, including those above.

We also have examples for specific industries, including a using food truck business plan , salon business plan , farm business plan , daycare business plan , and restaurant business plan .

Is it possible to create a one-page business plan?

Yes, a one-page business plan is a condensed version that highlights the most essential elements, including the company’s mission, target market, unique selling proposition, and financial goals.

How long should a business plan be?

A typical business plan ranges from 20 to 50 pages, but the length may vary depending on the complexity and needs of the business.

What is a business plan outline?

A business plan outline is a structured framework that organizes the content of a business plan into sections, such as the executive summary, company description, market analysis, and financial projections.

What are the 5 most common business plan mistakes?

The five most common business plan mistakes include inadequate research, unrealistic financial projections, lack of focus on the unique selling proposition, poor organization and structure, and failure to update the plan as circumstances change.

What questions should be asked in a business plan?

A business plan should address questions such as: What problem does the business solve? Who is the specific target market ? What is the unique selling proposition? What are the company’s objectives? How will it achieve those objectives?

What’s the difference between a business plan and a strategic plan?

A business plan focuses on the overall vision, goals, and tactics of a company, while a strategic plan outlines the specific strategies, action steps, and performance measures necessary to achieve the company’s objectives.

How is business planning for a nonprofit different?

Nonprofit business planning focuses on the organization’s mission, social impact, and resource management, rather than profit generation. The financial section typically includes funding sources, expenses, and projected budgets for programs and operations.

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9 Business Plan Examples to Inspire Your Own (2024)

Need support creating your business plan? Check out these business plan examples for inspiration and guidance.

Any aspiring entrepreneur researching how to start a business will likely be advised to write a business plan. But few resources provide business plan examples to really guide you through writing one of your own.

Here are some real-world and illustrative business plan examples to help you craft your business plan .

Business plan format: 9 examples

The business plan examples in this article follow this template:

• Executive summary
• Company description
• Market analysis
• Products and services
• Marketing plan
• Logistics and operations plan
• Financial plan
• Customer segmentation

1. Executive summary

Your executive summary is a page that gives a high-level overview of the rest of your business plan. While it appears at the beginning, it’s easiest to write this section last, as there are details further in the report you’ll need to include here.

In this free business plan template , the executive summary is four paragraphs and takes a little over half a page. It clearly and efficiently communicates what the business does and what it plans to do, including its business model and target customers.

2. Company description

You might repurpose your company description elsewhere, like on your About page , social media profile pages, or other properties that require a boilerplate description of your small business.

Soap brand ORRIS has a blurb on its About page that could easily be repurposed for the company description section of its business plan.

You can also go more in-depth with your company overview and include the following sections, like in this business plan example for Paw Print Post:

Business structure

This section outlines how you registered your business —as an LLC , sole proprietorship, corporation, or other business type : “Paw Print Post will operate as a sole proprietorship run by the owner, Jane Matthews.”

Nature of the business

“Paw Print Post sells unique, one-of-a-kind digitally printed cards that are customized with a pet’s unique paw prints.”

“Paw Print Post operates primarily in the pet industry and sells goods that could also be categorized as part of the greeting card industry.”

Background information

“Jane Matthews, the founder of Paw Print Post, has a long history in the pet industry and working with animals, and was recently trained as a graphic designer. She’s combining those two loves to capture a niche in the market: unique greeting cards customized with a pet’s paw prints, without needing to resort to the traditional (and messy) options of casting your pet’s prints in plaster or using pet-safe ink to have them stamp their ’signature.’”

Business objectives

“Jane will have Paw Print Post ready to launch at the Big Important Pet Expo in Toronto to get the word out among industry players and consumers alike. After two years in business, Jane aims to drive $150,000 in annual revenue from the sale of Paw Print Post’s signature greeting cards and to have expanded into two new product categories.”

“Jane Matthews is the sole full-time employee of Paw Print Post but hires contractors as needed to support her workflow and fill gaps in her skill set. Notably, Paw Print Post has a standing contract for five hours a week of virtual assistant support with Virtual Assistants Pro.”

Your mission statement may also make an appearance here. Passionfruit shares its mission statement on its company website, and it would also work well in its example business plan.

3. Market analysis

The market analysis consists of research about supply and demand , your target demographics, industry trends, and the competitive landscape. You might run a SWOT analysis and include that in your business plan. 

Here’s an example SWOT analysis for an online tailored-shirt business:

You’ll also want to do a competitive analysis as part of the market research component of your business plan. This will tell you which businesses you’re up against and give you ideas on how to differentiate your brand. A broad competitive analysis might include:

• Target customers
• Unique value proposition , or what sets the products apart
• Sales pitch
• Price points for products
• Shipping policy

4. Products and services

This section of your business plan describes your offerings—which products and services do you sell to your customers? Here’s an example for Paw Print Post that explains its line of custom greeting cards, along with details on what makes its products unique.

5. Marketing plan

It’s always a good idea to develop a marketing plan before you launch your business. Your marketing plan shows how you’ll get the word out about your business, and it’s an essential component of your business plan as well.

The Paw Print Post focuses on four Ps: price, product, promotion, and place. However, you can take a different approach with your marketing plan. Maybe you can pull from your existing marketing strategy , or maybe you break it down by the different marketing channels. Whatever approach you take, your marketing plan should describe how you intend to promote your business and offerings to potential customers.

6. Logistics and operations plan

The Paw Print Post example considered suppliers, production, facilities, equipment, shipping and fulfillment, and inventory. This includes any raw materials needed to produce the products.

7. Financial plan

The financial plan provides a breakdown of sales, revenue, profit, expenses, and other relevant financial metrics related to funding and profiting from your business.

Ecommerce brand Nature’s Candy’s financial plan breaks down predicted revenue, expenses, and net profit in graphs.

It then dives deeper into the financials to include:

• Funding needs
• Projected profit-and-loss statement
• Projected balance sheet
• Projected cash-flow statement

You can use a financial plan spreadsheet to build your own financial statements, including income statement, balance sheet, and cash-flow statement.

8. Customer segmentation

Customer segmentation means dividing your target market into groups based on specific characteristics. These characteristics can be demographics, psychographics, behavior, or geography. Your business plan will provide detailed information on each segment, like its size and growth potential, so you can show why they are valuable to your business. 

Airsign , an eco-friendly vacuum cleaner company, faced the challenge of building a sustainable business model in the competitive home appliance market. They identified three key customer personas to target:

• Design-oriented urban dwellers
• Millennials moving to suburbs
• Older consumers seeking high-quality appliances

The company utilized Shopify’s customer segmentation tools to gain insights and take action to target them. Airsign created targeted segments for specific marketing initiatives.

Put your customer data to work with Shopify’s customer segmentation

Shopify’s built-in segmentation tools help you discover insights about your customers, build segments as targeted as your marketing plans with filters based on your customers’ demographic and behavioral data, and drive sales with timely and personalized emails.

9. Appendix

The appendix provides in-depth data, research, or documentation that supports the claims and projections made in the main business plan. It includes things like market research, finance, résumés, product specs, and legal documents. 

Readers can access detailed info in the appendix, but the main plan stays focused and easy to read. Here’s an example from a fictional clothing brand called Bloom:

Appendix: Bloom Business Plan

Types of business plans, and what to include for each

This lean business plan is meant to be high level and easy to understand at a glance. You’ll want to include all of the same sections in one-page business plan, but make sure they’re truncated and summarized:

• Executive summary: truncated
• Market analysis: summarized
• Products and services: summarized
• Marketing plan: summarized
• Logistics and operations plan: summarized
• Financials: summarized

A startup business plan is for a new business. Typically, these plans are developed and shared to secure funding . As such, there’s a bigger focus on the financials, as well as on other sections that determine viability of your business idea—market research, for example:

• Market analysis: in-depth
• Financials: in-depth

Your internal business plan is meant to keep your team on the same page and aligned toward the same goal:

A strategic, or growth, business plan is a big-picture, long-term look at your business. As such, the forecasts tend to look further into the future, and growth and revenue goals may be higher. Essentially, you want to use all the sections you would in a normal business plan and build upon each:

• Market analysis: comprehensive outlook
• Products and services: for launch and expansion
• Marketing plan: comprehensive outlook
• Logistics and operations plan: comprehensive outlook
• Financials: comprehensive outlook

Feasibility

Your feasibility business plan is sort of a pre-business plan—many refer to it as simply a feasibility study. This plan essentially lays the groundwork and validates that it’s worth the effort to make a full business plan for your idea. As such, it’s mostly centered around research:

Nonprofit business plans are used to attract donors, grants, and partnerships. They focus on what their mission is, how they measure success, and how they get funded. You’ll want to include the following sections in addition to a traditional business plan:

• Organization description
• Need statement
• Programs and services
• Fundraising plan
• Partnerships and collaborations
• Impact measurement

Set yourself up for success as a business owner

Building a good business plan serves as a roadmap you can use for your ecommerce business at launch and as you reach each of your business goals. Business plans create accountability for entrepreneurs and synergy among teams, regardless of your business model .

Kickstart your ecommerce business and set yourself up for success with an intentional business planning process—and with the sample business plans above to guide your own path.

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Business plan examples FAQ

How do i write a simple business plan.

To write a simple business plan, begin with an executive summary that outlines your business and your plans. Follow this with sections detailing your company description, market analysis, organization and management structure, product or service, marketing and sales strategy, and financial projections. Each section should be concise and clearly illustrate your strategies and goals.

What is the best format to write a business plan?

The best business plan format presents your plan in a clear, organized manner, making it easier for potential investors to understand your business model and goals. Always begin with the executive summary and end with financial information or appendices for any additional data.

What are the 4 key elements of a business plan?

• Executive summary: A concise overview of the company’s mission, goals, target audience, and financial objectives.
• Business description: A description of the company’s purpose, operations, products and services, target markets, and competitive landscape.
• Market analysis: An analysis of the industry, market trends, potential customers, and competitors.
• Financial plan: A detailed description of the company’s financial forecasts and strategies.

What are the 3 main points of a business plan?

• Concept: Your concept should explain the purpose of your business and provide an overall summary of what you intend to accomplish.
• Contents: Your content should include details about the products and services you provide, your target market, and your competition.
• Cash flow: Your cash flow section should include information about your expected cash inflows and outflows, such as capital investments, operating costs, and revenue projections.

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Company Plan

Running a busy is no easy task. There are so many aspects that need to be put into consideration. High points are the outcome of hard work while low points test a company’s strength to overcome obstacles. A company’s management must determine lapses and find appropriate solutions to problems that weaken overall operations. This is why it’s important for a company to develop a plan examples .

Holding Company Business Plan Template

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SEO Agency or Company Business Plan Template

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A free business plan will help a company identify strategies to improve employee performance and increase product sales. To do so, company meetings are conducted for significant members of the company to formally discuss such issues. They work to develop effective company plans to garner positive outcomes.

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What Is a Company Plan?

A company personal plan is an official statement that typically consists of defined goals and plans for attaining them.

It could include an executive summary of business operations, employee performance, and other relevant matters. It promotes proper communication for business partners, stakeholders, and significant members of the company. A company plan  is important to ensure that a business stays on course with its operations. It sets a direction for the company in terms of what it aims to achieve over a period of time. It also creates a vision for a company to constantly evolve in this ever-changing world.

How to Write a Company Plan?

A company plan can be based on different topics. simple Business plans could center on safety, security, strategy, or even investment. To write a company plan, determine the goals that you want to achieve. You can the attain these goals by developing a plan, a mission for the company to carry out.

A company plan should consist of significant information that can provide a clear layout of company strengths and objectives. A plan needs to contain a detailed review of important aspect of a business. This could be anything from the marketing plan to the company’s inventory. It’s also essential to state financial statements and other supporting information.

Company Strategic Plan

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Company Marketing Plan

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Printing Company Plan

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Why Should a Company Develop a Marketing Plan?

Customer satisfaction is one of the main factors that keeps a company alive. After all, how can a business continue operations without clients and customers. With this in mind, companies work on developing a good marketing plan.

A marketing plan example plays a significant role in developing a business plan. It covers everything from your target market to your marketing strategies. It also allows a company to constantly grow and develop in the industry. A solid marketing plan will help you establish your brand and achieve a good following of loyal customers. The primary goal of a marketing plan is to put yourself out there. You can do so through good advertising. A company website and publicity gimmicks can easily gather an audience.

A marketing plan works on making your company stand out amidst the long list of competitors as well. Without a proper marketing plan, you company will fall flat on the public radar. You need to consistently switch up your annual marketing plan to gain attention and see an increase in sales.

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Taxi Service Business Plan Template

Written by Dave Lavinsky

If you’re looking to create a taxi service business plan, you’ve come to the right place!

Over the past 25 years, the PlanPros team has helped over 1 million entrepreneurs and business owners write business plans….and many of them have started and grown successful taxi service businesses. Below is an example of a business plan for a taxi service business.

Taxi Service Business Plan Example

Below is our taxi service business plan template and sample plan created using our free ai business plan generator :  

I. Executive Summary

Company overview.

At SwiftRide Taxi Solutions, we pride ourselves on providing top-notch transportation services in Linden, NJ, and surrounding areas. Established to meet the growing demand for reliable and efficient taxi services, our company has quickly become a preferred choice for local residents, business travelers, and tourists alike. Our fleet comprises modern, well-maintained vehicles operated by professional, courteous drivers, ensuring a comfortable and safe ride every time. Operating in a strategic location, we leverage our local knowledge and technological advancements to offer timely services, setting us apart in a competitive market.

Success Factors

Our success stems from a combination of key factors and accomplishments. Firstly, our commitment to customer satisfaction has earned us a loyal customer base and positive word-of-mouth referrals. We’ve also invested significantly in technology, allowing for easy booking and real-time tracking of our vehicles, enhancing the overall customer experience. Moreover, our strategic partnerships with local businesses and our participation in community events have bolstered our brand presence and community engagement. These efforts have positioned us as a leading taxi service provider in our area, with a solid foundation for future growth.

Industry Analysis

The taxi and ride-sharing industry has witnessed significant transformations, driven by technological advancements and changing consumer behaviors. The rise of ride-sharing platforms has introduced a new level of competition, compelling traditional taxi services to innovate and adapt. This evolving landscape emphasizes the importance of customer service, technological integration, and operational efficiency. In Linden, NJ, the demand for reliable transportation services continues to grow, fueled by an increase in tourism, business activities, and local events. Our strategic approach positions us to capitalize on these opportunities by offering differentiated services that cater to the specific needs of our diverse customer base.

Customer Analysis

Our target customers encompass a wide range of demographics, including local residents, business travelers, and tourists in Linden, NJ. We cater to individuals seeking convenience, reliability, and quality service in their transportation options. Our analysis indicates a significant demand among professionals for timely and efficient travel to and from the airport, as well as among tourists and locals looking for safe and comfortable rides around the city. Understanding these customer segments allows us to tailor our services and marketing strategies to meet their unique needs, ensuring a superior service experience.

Competitive Analysis

• Elegant Chauffeurs:  Targets premium customers with luxury vehicles, focusing on corporate clients and special events.
• Travelers Taxi, LLC:  Offers a range of services including standard taxi rides and airport shuttles, known for their affordability and reliability.
• Chico Car Service:  Provides budget-friendly, reliable taxi services, appealing to local residents and budget-conscious travelers.

Our competitive advantage lies in our ability to blend the best aspects of our competitors’ offerings with our exceptional customer service and technological innovations. This unique positioning allows us to cater to a broad spectrum of customer needs, setting us apart in the market.

Marketing Plan

Our marketing strategy is centered around online and community-based promotional efforts. We leverage social media, SEO, and email marketing to engage with our audience and promote our services. Our user-friendly website and targeted online advertising campaigns play a crucial role in attracting new customers. Additionally, we engage in community sponsorship and events to enhance our local brand presence. Traditional marketing methods, such as distributing flyers and referral programs, complement our online efforts, creating a well-rounded approach to reach and retain customers in Linden, NJ. Our promotions plan is designed to build trust and loyalty among our customer base, ensuring we remain their top choice for taxi services.

Operations Plan

Our key operational processes include efficient dispatch and scheduling, regular maintenance of our fleet, and ongoing driver training programs to ensure the highest level of service. We’ve set milestones for expanding our fleet, integrating advanced booking technologies, and achieving specific customer satisfaction targets. These operational goals support our mission to provide exceptional taxi services and drive sustainable business growth.

Management Team

Our management team is composed of experienced professionals with diverse backgrounds in the transportation, technology, and customer service industries. Their collective expertise drives our strategic decision-making, operational efficiencies, and customer-focused approach, positioning SwiftRide Taxi Solutions for continued success and market leadership.

Financial Plan

To achieve our growth objectives, we require additional funding to expand our fleet, invest in technology, and enhance our marketing efforts. This investment will enable us to meet the increasing demand for our services, improve operational efficiency, and secure a competitive edge in the market.

Below is an overview of our expected financial performance over the next five years:

	FY 1	FY 2	FY 3	FY 4	FY 5
Revenues	$3,141,105	$3,401,283	$3,683,012	$3,988,077	$4,318,410
Direct Expenses	$1,467,225	$1,541,974	$1,620,530	$1,703,088	$1,789,853
Gross Profit (%)	53.3%	54.7%	56%	57.3%	58.6%
Other Expenses	$97,085	$100,030	$103,065	$106,192	$109,414
Depreciation	$73,000	$73,000	$73,000	$73,000	$73,000
Amortization	$0	$0	$0	$0	$0
Interest Expense	$51,500	$51,500	$51,500	$51,500	$51,500
Income Tax Expense	$508,303	$572,172	$642,220	$719,003	$803,124

II. Company Overview

SwiftRide Taxi Solutions is a new Taxi Service serving customers in Linden, NJ. We are a local taxi service aimed at providing an unmatched transportation solution in the area. Recognizing the gap in high-quality local taxi services, we have embarked on a mission to fill this void by offering reliable, comfortable, and technologically advanced taxi services that cater to the needs of Linden residents and visitors alike.

Our offerings are designed to cater to the modern passenger’s needs, including a state-of-the-art Ride-Booking App that allows customers to request rides with ease, GPS Navigation Systems to ensure efficient routing and timely arrivals, Taxi Meters for transparent and fair billing, Passenger Safety Equipment for peace of mind during travel, and In-Car Payment Systems for convenience in settling fares. These products and services are the backbone of our operations, ensuring a seamless and satisfactory experience for all our customers.

Based in Linden, NJ, SwiftRide Taxi Solutions is strategically positioned to serve the local community and its surrounding areas effectively. Our deep understanding of the local landscape, combined with our commitment to leveraging technology for better service delivery, sets us apart as a preferred choice for taxi services in Linden, NJ.

SwiftRide Taxi Solutions is uniquely qualified to succeed for several reasons. Our founder brings a wealth of experience from previously running a successful taxi service, ensuring that we have the knowledge and expertise required to navigate the industry’s challenges. Additionally, our commitment to providing superior taxi services, compared to what is currently available from the competition, positions us as a leader in the local market. These factors, combined with our passion for customer satisfaction, form the foundation of our success.

Since our establishment on January 1, 2024, as a C Corporation, we have achieved significant milestones. Our accomplishments to date include the development of a distinctive company logo that represents our brand’s values and ethics, the creative process behind our company name that resonates with our mission and vision, and the securing of an ideal location that serves as our operational base. These achievements mark the beginning of our journey towards becoming the go-to taxi service in Linden, NJ.

III. Industry Analysis

The Taxi Service industry in the United States is a significant market with an estimated size of $23.6 billion. This industry has shown steady growth over the past few years, with an expected annual growth rate of 2.7% in the coming years. This growth is attributed to factors such as an increase in demand for convenient transportation options and the rise of ride-sharing services.

One trend in the Taxi Service industry that bodes well for SwiftRide Taxi Solutions is the shift towards more personalized and on-demand services. Customers are increasingly looking for reliable, efficient, and comfortable transportation options, which SwiftRide Taxi Solutions aims to provide. With the rise of technology and mobile apps, customers are also looking for easy booking and payment options, which SwiftRide Taxi Solutions can capitalize on.

Another trend in the Taxi Service industry is the focus on sustainability and eco-friendly transportation options. As more customers become environmentally conscious, there is a growing demand for taxi services that prioritize sustainability. SwiftRide Taxi Solutions can differentiate itself by offering hybrid or electric vehicles, which can attract a niche market of eco-conscious customers in Linden, NJ. By aligning with these industry trends, SwiftRide Taxi Solutions has the opportunity to carve out a successful niche in the competitive Taxi Service market.

IV. Customer Analysis

Below is a description of our target customers and their core needs.

Target Customers

Our primary target customers will be local residents of Linden, NJ who require reliable and convenient transportation for their daily commutes, errands, and social activities. We will focus on providing top-notch services to individuals who do not own vehicles or prefer not to drive, ensuring they have a dependable alternative for their mobility needs. By offering competitive pricing and exceptional customer service, we will quickly become the go-to choice for local transportation.

We will also target business professionals who need timely and comfortable transportation to and from work, meetings, and corporate events. Our services will include options for pre-scheduled pickups and drop-offs, catering to the busy schedules of our corporate clientele. Additionally, we will offer premium services for executives and VIPs, ensuring a high-quality experience for those who require it.

Another key segment we will target is tourists and visitors to Linden, NJ, who need hassle-free transportation to explore the city’s attractions, hotels, and nearby destinations. We will provide tailored tour packages and sightseeing services to enhance their travel experience. Our knowledgeable drivers will offer insights and recommendations, making us an essential part of their visit.

We will also focus on serving individuals with special transportation needs, such as seniors and people with disabilities, by offering accessible vehicles and trained drivers. Our commitment to inclusivity will ensure that every customer, regardless of their mobility challenges, will have a safe and comfortable ride. This dedication to accessibility will set us apart from competitors and build a loyal customer base.

Customer Needs

SwiftRide Taxi Solutions provides high-quality taxi services to residents who prioritize comfort and reliability. Customers expect timely arrivals and departures, ensuring they reach their destinations punctually. Our fleet is well-maintained, offering a clean and safe environment for all passengers.

We cater to the need for advanced booking options through our user-friendly app, allowing customers to schedule rides at their convenience. Real-time tracking features give customers peace of mind, knowing exactly when their taxi will arrive. Our competitive pricing ensures affordability without compromising service quality.

Our drivers are professionally trained, enhancing the overall customer experience with courteous and knowledgeable service. We understand the importance of accessibility, offering services that accommodate individuals with special needs. Customer support is readily available to address any concerns or questions, ensuring a seamless and satisfying ride experience.

V. Competitive Analysis

Direct competitors, elegant chauffeurs.

Elegant Chauffeurs offers high-end taxi and chauffeur services, targeting corporate clients and special events. They provide luxury sedans, SUVs, and limousines. Price points are premium, with an average ride costing between $50 and $150 depending on the distance and vehicle type. Their revenue is estimated to be around $2 million annually. They operate in Linden, NJ, and surrounding areas including Newark and Elizabeth. The primary customer segments include corporate executives, tourists, and event attendees. Key strengths include a high level of service, luxury vehicles, and experienced drivers. Weaknesses are higher costs and a narrower market appeal limited to premium customers.

Travelers Taxi, LLC

Travelers Taxi, LLC provides standard taxi services as well as airport shuttles and package delivery. Their fleet includes sedans and minivans. Price points are competitive, with fares ranging from $15 to $50 depending on the service. The company generates an estimated $1.5 million in annual revenue. They serve Linden, NJ, and extend their services to include Newark Liberty International Airport. Their customer segments include local residents, business travelers, and tourists. Key strengths are affordability, a diverse range of services, and reliability. Weaknesses include a less luxurious fleet and longer wait times during peak hours.

Chico Car Service

Chico Car Service specializes in affordable and reliable taxi services, offering both on-demand rides and scheduled pickups. Their fleet includes sedans and SUVs. Price points are budget-friendly, with typical fares ranging between $10 and $40. The company has an estimated annual revenue of around $1 million. They serve Linden, NJ, and nearby cities like Rahway and Cranford. Key customer segments include local residents, students, and budget-conscious travelers. Key strengths are affordability, convenience, and customer loyalty. Weaknesses include a smaller fleet size and limited premium service options.

Competitive Advantages

SwiftRide Taxi Solutions distinguishes itself in the competitive market through exceptional service quality and customer-centric features. Our commitment to providing better taxi services than our competition is evident in multiple aspects. We have invested in a modern fleet of vehicles equipped with the latest safety and comfort features, ensuring a superior ride experience for our customers. Additionally, our drivers undergo rigorous training and background checks to guarantee professionalism and safety, setting us apart from other service providers.

We also leverage technology to enhance our service delivery. Our user-friendly mobile app offers seamless booking, real-time tracking, and cashless payment options, making the entire process hassle-free for our customers. Furthermore, our competitive pricing strategy, coupled with frequent promotional offers, ensures that our services remain affordable without compromising on quality. By continually innovating and prioritizing customer satisfaction, we maintain a distinct edge over our competitors in the Linden, NJ market.

VI. Marketing Plan

Our marketing plan, included below, details our products/services, pricing and promotions plan.

Products, Services & Pricing

SwiftRide Taxi Solutions offers a variety of products and services designed to enhance the customer experience and ensure efficient operations. Their primary offering is a user-friendly Ride-Booking App, which allows customers to easily book rides, track their taxi in real-time, and make payments. The app is available for free on both iOS and Android platforms, providing convenience and accessibility for all users.

To ensure drivers can navigate efficiently, SwiftRide includes advanced GPS Navigation Systems in each vehicle. These systems are equipped with real-time traffic updates and alternative route suggestions, helping drivers avoid delays and provide timely service. The cost of integrating these navigation systems into each vehicle is approximately $300 per unit.

Accurate fare calculation is crucial for both the driver and the passenger. SwiftRide uses high-precision Taxi Meters that ensure transparent and fair pricing. The average cost of these taxi meters is about $250 per unit, and they are regularly calibrated to maintain accuracy.

Passenger safety is a top priority for SwiftRide, which is why they invest in comprehensive Passenger Safety Equipment. This includes features like in-car cameras, emergency buttons, and first-aid kits. The safety equipment package typically costs around $150 per vehicle, providing peace of mind for both drivers and passengers.

For seamless transactions, SwiftRide installs state-of-the-art In-Car Payment Systems in all taxis. These systems support multiple payment methods, including credit/debit cards, mobile payments, and cash. The average cost of these payment systems is about $200 per unit, ensuring drivers can efficiently manage fares and tips.

By offering these products and services, SwiftRide aims to provide a reliable, safe, and convenient taxi service experience for all their customers.

Promotions Plan

At SwiftRide Taxi Solutions, we implement a variety of promotional methods to attract and retain customers in Linden, NJ. Our primary focus is on online marketing, leveraging the power of digital platforms to reach a broader audience. We utilize social media channels such as Facebook, Instagram, and Twitter to engage with potential customers, share updates, and run targeted advertising campaigns. Through these platforms, we also engage in community building by responding to customer inquiries and feedback promptly.

In addition to social media, we invest in search engine optimization (SEO) to ensure our website ranks highly in search engine results. This increases our visibility to individuals searching for taxi services in Linden. Our website is user-friendly and mobile-optimized, providing customers with an easy way to book rides and access information about our services.

Email marketing plays a significant role in our promotional strategy. We collect email addresses through our website and social media channels to send out newsletters, promotional offers, and important updates. This helps us maintain regular communication with our customers and keeps them informed about any new services or discounts we offer.

We also run online advertisements through Google Ads and other relevant platforms. These ads are targeted based on demographics, location, and customer behavior, ensuring that we reach the right audience. Additionally, we collaborate with local businesses and events to sponsor and promote our services, thereby increasing our brand presence in the community.

Our promotional efforts are not limited to online methods. We distribute flyers and business cards in high-traffic areas such as shopping centers, train stations, and community events. We also offer referral programs where existing customers receive discounts for referring new clients to us. This word-of-mouth marketing is highly effective in building trust and credibility.

To further enhance our visibility, we participate in local community events and sponsor charitable activities. This not only helps us give back to the community but also strengthens our brand image. By being actively involved in the community, we build strong relationships with potential customers who value local businesses that contribute to their area.

Overall, our comprehensive promotional strategy combines online marketing, community engagement, and traditional advertising methods to attract and retain customers in Linden, NJ. We remain committed to providing exceptional service and continuously adapting our promotional tactics to meet the evolving needs of our customers.

VII. Operations Plan

Our Operations Plan details:

• The key day-to-day processes that our business performs to serve our customers
• The key business milestones that our company expects to accomplish as we grow

Key Operational Processes

To ensure the success of SwiftRide Taxi Solutions, there are several key day-to-day operational processes that we will perform:

• Customer Booking Management:  Efficiently manage customer bookings through a user-friendly mobile app and phone-based reservation system.
• Driver Coordination:  Schedule and dispatch drivers effectively to meet customer demand and reduce wait times.
• Vehicle Maintenance:  Regularly inspect and maintain vehicles to ensure safety and reliability.
• Customer Service:  Provide exceptional customer service by addressing inquiries, complaints, and feedback promptly.
• Payment Processing:  Offer multiple payment options and ensure secure, efficient processing of transactions.
• Compliance and Licensing:  Ensure all taxis and drivers comply with local regulations and licensing requirements.
• Marketing and Promotions:  Develop and execute marketing strategies to attract and retain customers, including promotions and loyalty programs.
• Data Analytics:  Collect and analyze data on customer preferences, peak times, and service efficiency to make informed decisions.
• Driver Training:  Provide ongoing training for drivers on customer service, safety protocols, and efficient route management.
• Technology Upgrades:  Regularly update and maintain the booking platform, app, and other technology systems to ensure smooth operation.
• Health and Safety Protocols:  Implement and monitor health and safety protocols, especially relevant in light of public health concerns.
• Partner Collaboration:  Establish partnerships with local businesses and organizations to extend service reach and offer joint promotions.
• Financial Management:  Monitor expenses, manage budgets, and ensure financial sustainability of the business.

SwiftRide Taxi Solutions expects to complete the following milestones in the coming months in order to ensure its success:

• Obtain necessary permits and licenses:  Secure all the required operational permits and licenses from local and state authorities to legally operate the taxi service in Linden, NJ.
• Build a fleet of vehicles:  Acquire and prepare a fleet of reliable, well-maintained vehicles that meet safety and comfort standards, ensuring a positive customer experience.
• Hire and train drivers:  Recruit skilled, professional drivers and provide them with comprehensive training on customer service, safety protocols, and the use of the company’s technology platform.
• Launch our taxi service:  Officially start the taxi service operations, including a marketing campaign to announce the launch and attract initial customers.
• Implement a robust technology platform:  Deploy an efficient booking and dispatch system, including a user-friendly mobile app for customers and a GPS tracking system for real-time vehicle management.
• Establish strong customer support:  Set up an effective customer service team to handle inquiries, complaints, and feedback, ensuring high levels of customer satisfaction and loyalty.
• Reach $15,000/month in revenue:  Focus on marketing, customer retention, and service excellence to achieve a sustainable revenue stream of at least $15,000 per month.
• Form strategic partnerships:  Collaborate with local businesses, hotels, and event organizers to create mutually beneficial partnerships that drive customer referrals and increase ride bookings.
• Implement a feedback and improvement loop:  Regularly collect and analyze customer feedback to continuously improve service quality and address any operational issues promptly.
• Achieve financial stability:  Monitor financial performance closely, managing expenses and optimizing operations to ensure the company reaches and maintains profitability within the 24-month timeframe.

VIII. Management Team

Our management team has the experience and expertise to successfully execute on our business plan.

Management Team Members

SwiftRide Taxi Solutions management team, which includes the following members, has the experience and expertise to successfully execute on our business plan:

William Gutierrez, CEO

William Gutierrez has a history of success and has successfully run a taxi service in the past. With a proven track record in the transportation industry, William brings invaluable experience and leadership to SwiftRide Taxi Solutions. His deep understanding of the operational challenges and opportunities within the taxi service sector positions him to steer the company towards sustained growth and innovation. William’s strategic vision and hands-on approach are critical assets that will help SwiftRide achieve its business objectives.

IX. Financial Plan

Funding requirements/use of funds.

To accomplish our growth goals, SwiftRide Taxi Solutions needs $515,000 in funding. Key uses of this funding will be as follows:

Capital Investments
Building/Location Buildout	$100,000
Furniture for Office	$5,000
Office Equipment & Computers	$10,000
Vehicles (Taxi Fleet)	$250,000

Non Capital Investments
Working Capital	$50,000
Initial Rent/Lease	$3,000
Staff Salaries (First 3 Months)	$75,000
Initial Marketing and Advertising	$10,000
Supplies	$2,000
Insurance	$10,000

Financial Projections

5 Year Annual Income Statement

		FY 1	FY 2	FY 3	FY 4	FY 5
Revenues
	Revenues	$3,141,105	$3,401,283	$3,683,012	$3,988,077	$4,318,410
Direct Costs
	Direct Costs	$1,467,225	$1,541,974	$1,620,530	$1,703,088	$1,789,853
	Salaries	$72,814	$75,023	$77,299	$79,644	$82,060
	Marketing Expenses	$6,067	$6,251	$6,441	$6,637	$6,838
	Rent/Utility Expenses	$6,067	$6,251	$6,441	$6,637	$6,838
	Other Expenses	$12,135	$12,503	$12,883	$13,274	$13,676
	Depreciation	$73,000	$73,000	$73,000	$73,000	$73,000
	Amortization	$0	$0	$0	$0	$0
	Interest Expense	$51,500	$51,500	$51,500	$51,500	$51,500
	Net Operating Loss	$0	$0	$0	$0	$0
	Use of Net Operating Loss	$0	$0	$0	$0	$0
	Taxable Income	$1,452,294	$1,634,778	$1,834,916	$2,054,295	$2,294,642
	Income Tax Expense	$508,303	$572,172	$642,220	$719,003	$803,124
	Net Profit Margin (%)	30.1%	31.2%	32.4%	33.5%	34.5%

5 Year Annual Balance Sheet

		FY 1	FY 2	FY 3	FY 4	FY 5
	Cash	$1,030,108	$2,149,975	$3,398,413	$4,795,019	$5,824,507
	Other Current Assets	$269,621	$291,953	$316,136	$332,339	$359,867
	Intangible Assets	$0	$0	$0	$0	$0
	Acc Amortization	$0	$0	$0	$0	$0
	Fixed Assets	$365,000	$365,000	$365,000	$365,000	$365,000
	Accum Depreciation	$73,000	$146,000	$219,000	$292,000	$365,000
	Preliminary Exp	$0	$0	$0	$0	$0
	Current Liabilities	$132,737	$139,331	$146,256	$150,773	$158,272
	Debt outstanding	$515,000	$515,000	$515,000	$515,000	$0
	Share Capital	$0	$0	$0	$0	$0
	Retained earnings	$943,991	$2,006,597	$3,199,293	$4,534,585	$6,026,103

5 Year Annual Cash Flow Statement

		FY 1	FY 2	FY 3	FY 4	FY 5
	Net Income (Loss)	$943,991	$1,062,606	$1,192,695	$1,335,292	$1,491,517
	Change in Working Capital	($136,883)	($15,738)	($17,257)	($11,686)	($20,028)
	Plus Depreciation	$73,000	$73,000	$73,000	$73,000	$73,000
	Plus Amortization	$0	$0	$0	$0	$0
	Fixed Assets	($365,000)	$0	$0	$0	$0
	Intangible Assets	$0	$0	$0	$0	$0
	Cash from Equity	$0	$0	$0	$0	$0
	Cash from Debt financing	$515,000	$0	$0	$0	($515,000)
	Cash at Beginning of Period	$0	$1,030,108	$2,149,975	$3,398,413	$4,795,019

What Is a Taxi Service Business Plan?

A taxi service business plan is a document that outlines the strategies you have developed to start and/or grow your taxi service business. Among other things, it details information about your industry, customers and competitors to help ensure your company is positioned properly to succeed. Your taxi service business plan also assesses how much funding you will need to grow your business and proves, via your financial forecasts, why the business is viable.  

Why You Need a Business Plan for your Taxi Service Business

A business plan is required if you are seeking funding for your taxi service business. Investors and lenders will review your plan to ensure it meets their criteria before providing you with capital. In addition, a taxi service business plan helps you and your team stay focused. It documents the strategies you must follow and gives you financial projections you should strive to achieve and against which you can judge your performance.  

Taxi Service Business Plan Template PDF

Download our Taxi Service Business Plan PDF to help guide you as you create your business plan for your own taxi service business.  

Standard Bank Public Limited Company

• 1. Provider Overview
• 2. Taxonomy Information
• 3. Office Location
• 4. Competitor
• 5. Dataset Information

Standard Bank Public Limited Company (LEI# 254900QSNQ05XHAZ7R36) is a legal entity registered with .

Entity Overview

Legal Entity Identifier (LEI)	254900QSNQ05XHAZ7R36
Legal Name	Standard Bank Public Limited Company
Legal Address	Standard Bank Centre African Unity Avenue P O Box 30380 City Centre
Headquarters Address	Standard Bank Centre African Unity Avenue P O Box 30380 City Centre
Legal Jurisdiction	Malawi
Entity Category	GENERAL
Entity Status	ACTIVE

Registration Authority

Registration Authority ID	RA000438
Registration Authority Entity ID	COYR-JY51ZL
Responsible Organisation Name	Registrar General of the Ministry of Justice
Country	Malawi (MW)
Jurisdiction	Malawi

Entity Legal Form

Legal Form Code	9999
Legal Form	Public Limited Company

LEI Registration

Managing Local Operating Unit (LOU)
Initial Registration Date	2019-02-12
Last Update Date	2024-03-11
Registration Status	ISSUED
Next Renewal Date	2025-03-27
Validation Sources	Fully Corroborated
Validation Authority ID	RA000438
Validation Authority Entity ID	COYR-JY51ZL

Office Location

Headquarters Address	Standard Bank Centre African Unity Avenue P O Box 30380 City Centre
City	Lilongwe
Region	MW-LI (MW-LI)
Country	Malawi (MW)

Entities in the same country

Entity Name	Business Address	Registration
	Alliance House, Corner of Sharpe Road and Independence Drive, Blantyre, MW	2024-03-26
	BLANTYRE, Blantyre, MW	2022-10-27

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Dataset Information

Data Provider

Global Legal Entity Identifier Foundation (GLEIF)

This dataset includes 1.7 million Legal Entity Identifiers (LEIs). Each entity is registered with Legal Entity Identifier (LEI), entity name, status, address, etc.