Free Cleaning Service Business Plan (Download PDF Sample)

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business plan sample for cleaning services

A cleaning company business plan is a comprehensive document outlining your cleaning company’s objectives and explaining your marketing plan , cleaning services, and funding information. It serves as the blueprint for your cleaning business. 

  • Savvy entrepreneurs create a business plan when starting a new business, and they continue to update it as their business grows. 
  • A well-written business plan will guide you through your journey as a small business owner. It will help you make critical decisions as you work hard to reach your goals over the years.
  • You’ll be able to glimpse the bigger picture and keep track of your progress when you’ve got it all written down.
  • A business plan will significantly increase your company’s chances of success , setting a clear path to long-term growth and helping you plan efficient organizational processes. 

If you’re aiming to gain the trust of potential investors, a business plan is a must-have tool that will show them if your business is worth taking the risk.

We’ve created a downloadable cleaning services business plan PDF that you can easily edit to fit your needs. Get my sample template below:

example of a cleaning service business plan

Components of a Cleaning Services Business Plan 

Now that you understand the importance of a cleaning company business plan, the next step is to start creating your own. But there’s no need to worry! We’ve done much of the legwork to ease the process of creating a business plan for you. 

Our free downloadable cleaning services business plan PDF contains essential components to help you define your goals and make better business decisions. 

However, keep in mind that every business plan is unique. You can remove or add any section as you deem necessary to create the best business plan for your cleaning company. 

Include the following elements to get started in the right direction: 

components of a cleaning business plan

1. Executive Summary 

The first part of a comprehensive business plan is an executive summary, which provides an overview of your company and summarizes your entire business plan.

Highlight what makes your cleaning business stand out from competitors in the cleaning industry. You can also describe the weaknesses and shortcomings of other cleaning firms and how your company aims to solve these problems. 

You can include the following information in your executive summary: 

  • Owner’s experience
  • Mission statement
  • The leadership team and employees
  • Financial and growth goals

2. Company Description 

  • Why did you decide to start a cleaning services company?
  • What particular problems are you trying to solve, and how do you intend to beat competitors in the cleaning industry?

Your company description is where you emphasize the strengths and competitive advantages of your cleaning business. 

3. Objectives

Set the best objectives that will help keep your cleaning business on the right track.

  • Think about the key goals you want to achieve, whether to reach a certain amount of sales revenue or expand your operations to a broader service area.
  • When you carefully define your main goals and objectives, you’ll be able to take the proper steps to get where you want to go. 

4. Market Analysis

Market analysis gives you an insight into your target market share, the needs and demands of your customers, and your competitors.

  • Do some research about the cleaning company industry and what your competitors lack to know how your company can gain an edge over others.
  • With proper market analysis, you can also analyze the need for funding from financial institutions and investors. 

5. Organizational Structure 

  • Define the specific roles that need to be filled, such as cleaners, an office manager, and a project manager.
  • You can also talk about hiring competent personnel as your company grows and outsourcing services for processes like digital marketing and accounting. 

6. Cleaning Services

An essential part of a cleaning company business plan is identifying the type of cleaning services you intend to provide: 

  • Scope of Cleaning Services – Do you plan to focus on bidding on commercial janitorial jobs , residential cleaning, housekeeping, post-construction cleaning or all types?
  • List of Specific Cleaning Services – Talk about your company’s services and prices, from interior home cleaning and damage restoration to industrial cleaning. 
  • Benefits of Your Cleaning Services – How will your target market benefit from your company’s services? Think about the problems you’re trying to solve for your customers, like giving them a wide selection of cleaning services to reduce the need for hiring multiple contractors. 

7. Marketing and Sales 

To survive in a competitive industry, your cleaning business needs to employ tailored marketing strategies to help you stand out and beat competitors.

Outline your marketing and sales strategies to promote your cleaning services, gain leads, and ultimately boost sales. You should determine the number of clients you must win to achieve your cleaning company’s profit goals. 

The most effective marketing strategies for cleaning businesses include: 

  • Online Marketing – Your objectives can include building an authoritative business cleaning service website design , using paid advertising like Facebook ads , leveraging social media, implementing email marketing, and maintaining an excellent reputation online. 
  • Offline Advertising – Timeless strategies include direct mail, distributing pamphlets and flyers, connecting with the local community, and creating branded merchandise. 

8. Funding Requests 

  • Add this section if you need additional funding for day-to-day functions and operational expenses.
  • You can create a table outlining your cleaning company’s expenses, letting potential investors and lenders know precisely where their money will go. 

9. Financial Projections 

Your cleaning company business plan should have a realistic financial forecast based on your extensive market analysis and company goals.

  • It should include well-researched financial projections for the future to demonstrate your targeted profits. 
  • Try to include a cash flow estimate, capital expenditures, and approximate payrolls for the next few years.
  • You can create an annual or quarterly target profit that your team can work to accomplish. 

Pro-Top : include a cash flow estimate, capital expenditures, and approximate payrolls for the next few years. You can create an annual or quarterly target profit that your team can work to accomplish. 

10. Appendix

Your business plan ends with an appendix where you add all relevant documents, definitions, legal notes, and other critical information.

  • You can include resumes, certifications, bank statements, credit reports, charts, and other supporting documents. 
  • Refer readers to this section anywhere in your business plan when necessary. For example: “See Appendix, page 5, for management team certifications.”

Example of a Cleaning Services Business Plan PDF

You can open or download our free cleaning business plan PDF below:

To get an editable version on Google Docs, enter your email below:

Why Does My Cleaning Company Need a Business Plan? 

You might think, “But making a business plan sounds like a lot of work! Do I really need it for my cleaning company?” The quick answer is: Yes, you definitely need that business plan!

As tedious as it sounds, preparing a strategic business plan is crucial to set yourself up for success and not get lost along the way. 

Take a look at the following key reasons why your business will benefit from a cleaning company business plan: 

Find Out If Your Cleaning Services Business Idea Is Viable

Creating a business plan will help you test if your business idea is feasible, saving you time, money, and energy. Many aspiring entrepreneurs believe they have outstanding ideas that could never fail.

However, around 20% of business startups fail during the first year due to a lack of planning, among other things. 

To survive the cleaning business startup phase, you must perform careful and methodical planning and create a well-developed business plan. It’s the key step between visualizing the concept for your cleaning company and turning your vision into a successful business. 

Increase Your Chances of Growth and Success 

The cleaning industry is enormous, and competitive residential and commercial cleaning businesses are everywhere. There’s always demand for cleaning services. Around 80% of households in the US are expected to use home cleaning services by 2024. 

Considering the competition you’ll be facing, it helps to create a business plan that will help you identify how your cleaning company will stand out. 

  • Extensive planning will help you pinpoint your target market, determine your unique selling proposition, and develop a startup and operating expenses budget.
  • This process will ultimately set your cleaning business up for long-term growth and success.

Secure Financing

Established financial institutions, lenders, and investors typically perform an extensive investigation before committing to an investment. With a solid business plan, you’ll be more likely to secure the funds you need to get your business up and running. 

Common Questions about Cleaning Company Business Plans

A business plan will help you determine if your cleaning business idea is viable, increase your chances of success, and secure financing.

An executive summary includes a mission statement, information about the leadership team, and financial goals.

Final Thoughts: Driving Your Cleaning Company’s Success With a Solid Business Plan 

Equipped with a well-researched business plan, you’ll have much higher chances of succeeding in the cleaning services industry. It’s also a valuable tool that can help you secure funding for your operational expenses as a cleaning startup. 

After downloading our free cleaning services business plan PDF, make sure to edit each section and include all essential information to create a comprehensive document.

Our free sample cleaning company business plan serves as an excellent starting point – a helpful template that you can personalize as necessary.

Written by Nelmie Jane Pardo

Nelmie Jane Pardo

Nelmie Jane Pardo is a senior contributing writer who lends insight into digital marketing methods and business solutions. She regularly writes at BusinessHue to help business owners take their online marketing to the next level.

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Cleaning Business Plan Template (+Free PDF Download)

Read Time 8 minutes

Author Joanne Bratton

Published March 29, 2024

Table of Contents

Executive summary: Setting the foundation

Industry analysis: understanding the market landscape, marketing plan: promoting your cleaning services, financial plan: estimating costs and projections, operations plan: running a thriving cleaning company, set up your commercial cleaning business for success.

A commercial cleaning business plan can kickstart a new endeavor or clear the way for growth for an existing enterprise.

Crafting a comprehensive commercial cleaning business plan is pivotal to starting a new venture or fostering significant growth in an existing service. A well-structured business plan becomes a cornerstone for:

Making informed decisions

Setting objectives

Navigating the competitive commercial cleaning market

A cleaning company business plan isn’t a one-and-done task. You should regularly review and revise your business plan to evolve as your company grows to reflect your current vision, market, and financial targets.

This template provides a sample to help create a business plan.

An executive summary is an overview of your entire business plan.

While the executive summary is the first section of a business plan, most business owners find it makes sense to write it last. The executive summary often is one to two pages, but you should keep it as short as possible.

Essential components of an executive summary include:

Mission statement: Defines your company's mission, vision, and core values.

Company overview: Write a company description of services, locations, and number of cleaning staff. Include a short history of how the business started, names of owners, and business growth milestones.

Market synopsis: Provide an overview of your market, mentioning your commercial cleaning business's size and competitive advantages.

Financial elements: Summarize your business financials, including sales, profits, and projections for one to two years.

Future objectives: Outline your company’s plans for growth, such as offering new services, adding verticals, or expanding your service area.

Your executive summary must be clear and concise. If you’re seeking funding for your small business, the executive summary should demonstrate your cleaning company’s value to potential investors.

AC MOFU Template Cleaning Business Plan Screenshot 1

An industry analysis identifies the potential market for your commercial cleaning or janitorial services. This involves defining and comprehending key elements such as:

Target customers

Competition

Cleaning industry trends 

Customer’s changing demands

Customer analysis

Commercial cleaning companies perform a customer analysis to understand and meet customer needs. This research-based process identifies your potential client base's demographics, values, and behaviors.

To perform a customer analysis:

Gather information about your target market through your existing customer data, industry research, online tools such as Google Analytics, and social media surveys.

Segment your customers based on similar demographics, traits, preferences, and pain points.

Create customer personas, or fictional profiles, of your target customers and their specific needs.

Leverage your customer analysis to inform business services, products, and prices.

Customer relationship management (CRM) software assists market analysis by providing invaluable information about your customers and their buying journeys.

→ Aspire commercial cleaning business software helps businesses connect the dots with real-time customer data, feedback, and analysis. 

CRM data empowers companies to retain existing customers and expand their customer base by cultivating strong relationships with prospects and customers through:

Efficient communication

Personalized offers

Proactive support to address potential issues before they escalate

Competitor analysis

A competitive analysis identifies the competitors in your market. It helps you understand market demand and gives your business a competitive edge.

For instance, if you plan to specialize in carpet cleaning or window cleaning, you’ll want to know if competitors offer these services and what they charge.

Steps to perform a competitor analysis include:

Identify and gather information about your competitors.

Evaluate competitors’ services, service areas, prices, promotions, reputation, sales tactics, marketing strategies, target audience, and online presence.

Analyze the strengths and weaknesses of your business.

Develop sales, marketing, and pricing strategies to gain a competitive advantage.

Once you know your customers and competitors, these assessments will help you develop effective marketing campaigns.

AC MOFU Template Cleaning Business Plan Screenshot 2

While a service business plan template provides a guideline for developing a marketing plan , it’s crucial to identify your company’s marketing goals and include methods to measure outcomes.

An effective marketing plan includes the following components:

Market research: Know your audience, their preferences, and their preferred online channels.

Marketing objectives: What do you want to accomplish? Increase cleaning contracts? Generate leads? The more specific your objectives, the better.

Marketing strategies: The marketing channels you use depend on your target audience. The most effective marketing campaigns use an omnichannel approach to share a consistent message online and offline.

Pricing strategy : A cleaning service pricing strategy should cover costs and include an appropriate profit margin. Your target market preferences and competitor pricing should also be factored into your pricing strategy.

Marketing budget: Determine the percentage of revenue for your marketing budget. Focus on the channels that deliver the best return on investment (ROI). You can adjust your budget depending on objectives, channels, and results.

Key performance indicators (KPIs): Measure marketing effectiveness with KPIs. These could include conversion rate, customer acquisition cost, cost per lead, customer lifetime value, and overall ROI. Track KPIs to make better marketing decisions and improve your ROI.

Review your marketing plan annually. Some businesses review their marketing strategy and budget quarterly to adjust as needed.

A solid financial plan ensures your commercial cleaning business doesn’t just stay afloat but thrives.

To get funding for business operations, you’ll need a realistic estimate of: 

Initial startup costs

Ongoing operational expenses

Financial projections 

A comprehensive, realistic financial plan shows potential partners and investors the value of your company and outlines business growth.

→ Include graphs and visuals in your financial plan to break down the numbers and easily communicate business information.

If you struggle with financial planning or creating budgets and forecasts, consider hiring a professional financial advisor.

The right business management software makes collecting accurate data in your initial months much easier to ensure your initial estimate and projections are sound. 

→ The earlier you can adjust operations and pricing to maintain profitability, the quicker you can set and achieve new goals.

The following sections provide more detail about key areas of a financial plan.

Calculating initial startup costs

Initial startup costs cover one-time expenses for a new cleaning or janitorial business.

While startup expenses vary based on several factors, the average cleaning service spends $3,500 on startup costs .

Startup costs may include:

Legal fees: If you seek the advice of legal professionals, you’ll need to budget for legal expenses.

Business licenses and permits: Check on local regulations because you may need to register in additional states if your business performs work or hires employees from another state.

Cleaning equipment: Equipment such as floor buffers, vacuums, brooms, mops, cleaning supplies , cleaning products, and other specialty equipment.

Office space and equipment: Property purchase or rental deposit for an office space and technology costs.

Company vehicles: Depending on the size of your company, you may use a fleet of branded company vehicles.

Operational software : Instead of implementing siloed solutions for different aspects of your business, look at comprehensive software capable of scaling with you as you build. 

You’ll also want to consider additional marketing and advertising dollars to spread the word about your business.

AC MOFU Template Cleaning Business Plan Screenshot 3

A clear understanding of operational expenses ensures you correctly price cleaning jobs and target realistic revenue goals.

Recurring expenses are costs you pay regularly to keep your business running. Ongoing expenditures include:

Employee payroll and benefits

Mortgage or rental payments

Office utilities

Business insurance

Vehicle insurance

Cleaning products and supplies

Equipment maintenance

Technology subscriptions

Some expenses may be fixed, such as the mortgage payment, while others may be variable, such as the cost of cleaning products. 

Follow a budget, use best-practice accounting procedures, and track expenses to make needed financial adjustments.

Aspire’s comprehensive business management software collects financials above the gross margin line and pushes them in a one-way data sync to your accounting platform so you have clean, accurate data to inform your business plan updates. 

Financial projections and realism

Financial projections predict business revenue over a certain period. Data-backed financial plans drive better business decisions and help you plan for the future.

A startup cleaning business uses projected financial statements to determine future revenue and expenses. Industry and market analysis data can provide a starting point. In the case of an established cleaning business, use your historical data to project a percentage of financial growth.

To create a financial projection, you’ll need the following financial statements:

Income statement: An income statement, or profit and loss statement (P&L), shows your income and expenses. Your income statement should cover one year.

Cash flow statement: This statement projects all incoming and outgoing expenses for one year. A break-even analysis shows you how much revenue you need to break even with your expenses.

Balance sheet: This document lists business assets and liabilities and shows a summary of a business at present. 

In financial projections, accuracy is key. You don’t want to inflate your numbers, fail to reach your goals, or underestimate and miss out on growth opportunities.

As your business continues to operate, it’s important to use the right software to capture accurate financial data to achieve financial objectives and increase the accuracy of future projections. 

Aspire commercial cleaning business software integrates purchasing, invoicing, accounting, and payroll for full financial visibility. Robust reporting allows you to drill into sales, financials, job costs, and KPIs.

With real-time data , you gain deeper insight into business performance and can develop more effective business growth strategies.

A business operations plan outlines how your company will deliver high-quality service and achieve operational goals.

As you create an operations plan, involve your management team for ideas and input. After all, your managers are the ones who provide on-the-job oversight and remain accountable for operational goals.

An operations plan includes these elements:

Determine operational goals: Set business and departmental  goals. For instance, you could set a goal to increase annual revenue by 20% or a sales goal of 10 new cleaning contracts monthly.

Create roles and job descriptions: Clearly define the roles and responsibilities of each position. This ensures accountability and the ability to measure performance.

Plan the how-tos: Detail business processes and workflows in every department so your team delivers consistent, efficient results. This includes investing in commercial cleaning business software to centralize data and streamline operations.

Track performance: Set KPIs to measure short-term goals and identify areas for improvement. Operational KPIs measure the performance of your operations, such as average contract amount, contract renewal conversion rate, closing percentage, and gross profit percentage by department. 

Aspire provides user-based dashboards so every role can see the KPIs relevant to their short- and long-term goals. Having accurate, real-time information fuels responsive management, building ongoing growth momentum.

Commercial cleaning business owners who optimize operations experience the greatest profitability and growth. Aspire commercial cleaning business software provides seamless workflows in every area of business, including:

Crew management

Job costing

Equipment and supply management

Streamlined processes reduce waste, increase efficiency, and improve performance in your operations.

Image | Dashboard

Creating a thorough commercial cleaning business plan sets the stage for business growth. But successful results rely on how well you execute your plan.

Aspire commercial cleaning business software provides industry-specific management tools to empower business owners to take control of operations. From simplified scheduling to accepting customer credit card payments online, Aspire’s advanced features give cleaning contractors full visibility into business operations and finances.

To get your business plan off the ground, implement the right tools to improve business and boost year-over-year growth.

Ready to see what Aspire can do for you? Request a demo to see Aspire features in action.

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  • Sample Business Plans

How to Write a Cleaning Company Business Plan + Free Template

Executive summary image

Ever dreamed of starting your own cleaning services business?

If yes, you’ve come to the right place. It’s time for you to venture into an exciting world of clean and nicely organized spaces.

However, you need to think about resources and funding for navigating the ins and outs of the cleaning business.

Also, you need to identify if there’s a market opportunity to be successful, how many competitors you’ll face, and what potential clients expect from companies like yours.

Surprisingly, a professional business plan will help you answer all these questions. Here’s our sample Cleaning Company Business Plan to give you enough motivation.

We have created this sample business plan for you to get a good idea about how a comprehensive business plan should look alike and what elements you need to include in your business plan.

But before you start writing a business plan for your new cleaning company, consider a few tips and business planning hacks compiled for you.

Industry Overview

The commercial cleaning services industry stood at an impressive value of $89.7 billion , and its growth shows that it’s not going to slow down.

Especially after the pandemic, the significance of cleaning has grown. The household cleaners or residential cleaning market is projected to be $40.38 billion by 2025.

And if you have a knack for cleaning and organizing spaces, there’s a golden opportunity to build a thriving business.

Before you go, we have some important things that you have to keep in mind.

Things to Consider Before Writing Your Cleaning Business Plan

Choose what you’ll clean.

Decide what kind of spaces you want to clean. You can go for anything from cleaning outdoor areas, hotels, schools, or office space.

This will help you hire employees who are the best at specific jobs. After all, cleaning different spaces requires a different set of skills and precision.

So, having a niche would help you become a specialist at your work and make your customers avail of your service more often.

Decide what additional services you can provide

Sometimes business is all about going that extra mile. Decide what additional services you can provide apart from the primary ones.

This would also largely depend upon your potential clients and the industry sector you are in.

For example, if you clean office spaces, you can specialize in the organizational services that can set you apart from competitors. Also, this will open opportunities for additional revenue.

Know your competitors

Knowing your competitors is crucial. Identify their strengths, weaknesses, and position in the market. It helps you stay ahead of them and have a foresight of what might happen next in the industry.

Hence, maintaining a competitive advantage in this dynamic and rapidly evolving sector is a must.

Adapt to technology

The cleaning industry is a lot about putting technology to maximum use. So, embrace technological advancements, such as online booking systems and machines for better cleaning.

This will ensure that your business remains competitive and aligns with the evolving needs of your customers. And to keep up you’ll have to change too.

How to Write a Cleaning Company Business Plan?

1. write an executive summary.

An executive summary is the first and most significant section of any business plan, usually written in the last when the entire plan is ready.

It provides a high-level overview of your cleaning company business plan, offering a quick understanding of your business. So, keep your executive summary clear, concise, and engaging to grab readers’ attention.

This section includes the business name, concept, core values, objectives, marketing plan, management team, and financial projections.

You may start your executive summary with a compelling introduction to the cleaning business, including what is your idea behind this business and what type of business you are running.

Briefly outline your cleaning services and clarify how your services will be different. Describe your target customers, and don’t forget to explain how your cleaning business satisfies their needs.

Name all the key members of your team and provide a summary of your cleaning company’s financial projections for 3-5 years.

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2. Provide a Company Overview

As the name suggests, the company overview section provides a detailed description of your small business.

It includes the business name, owners, legal structure, location, history, and other such information, providing an in-depth understanding of your company.

You may start this section by providing all the basic information about your cleaning business, such as the name of your company, type of business, legal structure, location, and the reason for choosing that place.

Highlight the owners of your cleaning company, along with their percentage shares and responsibilities. Include vision-mission statements that summarize your business objectives and core principles.

After that, mention your cleaning service business’s history and explain how it came into its recent position. Also, describe your future business goals.

Here is an example of PristineClean’s business goals written using Upmetrics AI-writing assistant :

Next, you may outline some personality and intriguing details like business achievements or recognition, if any.

3. Conduct an Industry and Market Analysis

Starting a cleaning services business requires a strategic roadmap, and the key to developing it lies in a complete industry and market analysis.

This chapter provides valuable insights into your external business environment, including the cleaning industry in which your business operates and its dynamics.

It helps your readers or potential investors to better understand the broader cleaning industry, local market, target customers, emerging market trends, potential challenges, and opportunities.

Here are a few key components your industry and market analysis section must include:

Market Size and Growth Potential

Give a detailed overview of the cleaning industry and determine its market size, growth potential, and target market. Use industry publications, market reports, and statistical data for thorough research.

Also, Identify and describe a few market influencing factors, such as increased hygiene awareness, growing urbanization, eco-friendliness, and changing lifestyles.

Target Market

Specify your target market and define the attributes of your ideal clients. Try to break down the market into segments based on residential or commercial focus, demographics, and specific cleaning service needs.

Learn more about your customers and define the geographic regions you wish to serve. Recognize the local cleaning services demand and identify whether your cleaning business will focus on certain services.

You may also display your cleaning business’s market distribution as follow s:

cleaning business market distribution

Competitive Analysis

Explore all the commercial cleaning businesses in the local market and identify key competitors, including direct and indirect competitors.

To know more about the competitive landscape, analyze their strengths & weaknesses and evaluate their market positioning. From that, pinpoint untapped areas in the market and understand the scope of competitive advantage.

Try to explain how you can offer qualitative cleaning services and develop unique selling propositions(USPs) that set your cleaning business apart.

Conduct a SWOT analysis to evaluate internal & external factors and get better insights.

Market trends

Stay updated on emerging market trends and recent industry practices to write this section. Observe current innovations in cleaning technology and eco-friendly practices. Also, explore ways to implement online booking systems, automated scheduling, or smart cleaning equipment.

Regulatory Environment

Highlight regulatory considerations for your cleaning services business. It includes local regulations, business licenses or permits, health & safety compliance, and insurance requirements.

Have a look at the PristineClean’s regulatory environment:

Regulatory environment

In [Westminster] and its adjacent areas, the commercial cleaning industry is bound by several regulations to ensure quality, safety, and environmental responsibility:

  • Safety Codes: Adherence to [specific state/city safety codes] is mandatory for all cleaning operations.
  • Licensing: Obtaining a [specific janitorial license] is crucial for operating within the city limits.
  • Eco-regulations: Guidelines to limit the use of harmful chemicals, ensuring the safety of both clients and the environment.

“[PristineClean Commercial Solutions]” is committed to full compliance with all regulatory requirements, ensuring our clients receive services that are not only superior but also responsible.

4. List Your Service Offerings

This section provides details of your service offerings and elaborates on your service range, description, pricing strategies, and more.

You may start by describing specific cleaning services that you will be going to offer your customers. Also, highlight the overarching benefits and solutions your cleaning service business will serve.

Your cleaning services might be any of the following:

  • Commercial cleaning services
  • Residential cleaning services
  • Window and Glass Cleaning
  • Carpet cleaning services
  • Furniture and general disinfecting
  • Janitorial Services
  • Green cleaning services

Effectively communicate your cleaning services to the customers by sharing clear pricing plans and service descriptions with project timelines.

Here, you may refer to the below example to draft your own cleaning business’s service offerings:

example of cleaning business service offerings

Next, mention any additional services or customized cleaning service packages based on specific client needs.

5. Outline a Sales and Marketing Plan

The sales and marketing strategy section involves a list of strategies you will use to attract new customers and retain existing ones.

It will help you streamline your marketing tactics and develop effective marketing campaigns to reach your target audience while keeping track of the projected budget and maximizing return on investment.

Here are some of the sales and marketing strategies for your cleaning services business:

Unique Selling Points (USPs)

Specify the USPs for your business that set you apart from the other cleaning services. Emphasize a few aspects, such as specialty services, environmentally friendly cleaning services, or customizable options.

Pricing strategy

Create a pricing strategy that is affordable and competitive, yet profitable. Consider proposing discounts, promotions, or cleaning service packages to entice new customers.

Refer to the below example written for a commercial cleaning business:

Pricing Strategy for PristineClean Commercial Solutions

Our pricing structure is meticulously crafted, reflecting the quality we offer while remaining competitive:

Base Pricing: Competitive hourly rate per [sq. ft./service] to ensure accessibility for various businesses. Our gross margin objectives are outlined based on the nature and scale of the cleaning projects:

  • 70% for specialty cleaning services(carpet, tile, furniture, VCT)
  • 60% for small cleaning jobs (less than $10k per year)
  • 50% for medium job ($10k – $30k per year)
  • 40% for large project work (more than $30k)

Promotions: Seasonal discounts or offers for first-time clients to encourage trial.

Packages: Bundled cleaning solutions tailored for businesses of varying scales, providing savings on combined services.

Professional Branding

Implement a strong online presence through a user-friendly website and spreads a wider reach. Show your project work with virtual tours and 3D imaging to build trust among potential clients.

Social media advertising

Use engaging social media channels to enhance online visibility. Share industry trends, news, and other events on social media to attract potential customers searching for cleaning services.

Partnerships

Always try to build strong relationships with local businesses and real estate agencies. Also, offer special promotions for collaboration. This will expand your reach and generate referrals.

Customer retention strategy

Explain how your commercial cleaning business will build loyalty and retain clients. Try to mention loyalty programs, personalized cleaning services, or various packages.

6. Introduce Your Team

A management team is crucial to demonstrate your business’s ultimate success in the cleaning industry.

This section introduces the business owners and key managers, along with their roles & responsibilities, qualifications, work experience, and compensation plan.

A dynamic and experienced leadership team can be important to weigh authority and help investors to be confident about your cleaning services business’s idea and vision.

You may start by introducing the cleaning business’s owners/founders and key employees, such as the operations manager, marketing director, cleaners, etc. Highlight their education, professional background, and relevant experience in the industry.

Try to include an organizational chart for the management team that depicts the reporting lines and the decision-making flow.

For your reference, you may have a look at the PristineClean’s organizational structure:

example of cleaning business organizational structure

Don’t forget to describe your compensation plan in this section. Include salaries, incentives, or benefits for the management team and cleaning staff.

If your team is lacking, consider mentioning the board of advisors for your business. Also, define their roles and experience in handling cleaning services or small businesses.

7. Outline Business Operations

Now, it’s time to highlight an impactful description of daily business operations and activities. This section includes key aspects such as staffing, operational processes, and quality control measures.

Operational excellence can be critical to achieving your business goals and optimal results committed to clients.

So, briefly outline operational planning, emphasize how it directly impacts the quality of services, and pique the reader’s interest. Here are a few key factors that your operations plan section must include:

Convey the staffing needs for your cleaning services business, including the number of cleaning professionals required, experience, and responsibilities. Also, mention the employee perks and training programs you will provide.

Here is an illustration of a staffing requirement with the help of Upmetrics:

staffing requirement example for cleaning business

Cleaning operations

Summarize the processes and methods you will use to run your cleaning business. It includes the scheduling of appointments, strict cleaning protocols, responsive customer service, communication channels, etc.

Quality control measures

Discuss the regular cleaning service inspections, compliance verifications, and ongoing improvement initiatives through client feedback surveys. This will help you maintain customer service excellence.

Equipment and cleaning supplies

Describe equipment and cleaning supplies to guarantee that all your cleaners have the resources and tools required for high-quality cleaning services. Include inventory, replenishing supplies, latest cleaning techniques, and technology.

8. Prepare Financial Projections

A well-structured and in-depth financial plan is the most crucial and demanding section of any business plan.

In fact, it’s one of the deciding factors for potential investors, banks, or partners to invest or lend money in your cleaning services business.

This section is a detailed blueprint of your company’s financial information and the strategies you will use to reach its long-term goal. It may include all the cash flow & revenue streams, initial startup costs, and earned profits.

This financial forecast is significant in terms of whether you secure funding or not. So, highlight all the below key components in your cleaning business plan:

  • Profit and loss statement(Income statement)
  • Sales forecast
  • Cash flow statement
  • Balance sheet
  • Break-even analysis
  • Tax considerations
  • Business ratios

From the above financial statements, you can identify the funding needs and evaluate the funding resources for your cleaning company, including bank loans, SBA-guaranteed loans, investors, or personal savings.

Download Cleaning Company Business Plan Template

Need help writing your business plan from scratch? Here you go; download our free cleaning company business plan pdf to start.

It’s a modern business plan template specifically designed for your cleaning company business. Use the example business plan as a guide for writing your own.

The Quickest Way to turn a Business Idea into a Business Plan

Fill-in-the-blanks and automatic financials make it easy.

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Start preparing your business plan with AI

With Upmetrics, you will receive easy-to-follow steps, 400+ business plan examples, AI support , and a financial forecasting tool to simplify your entire business planning process.

Whether you’re venturing into a new business or expanding an existing one, Upmetrics provides valuable insights and resources you need to create a successful business plan that perfectly aligns with your goals.

So, don’t wait; start planning now!

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Frequently asked questions, what sections are included in the cleaning company business plan.

A professional cleaning company business plan should include the following sections:

  • Executive summary
  • Company overview
  • Industry & market analysis
  • Service offerings
  • Sales and marketing plan
  • Management team
  • Business operations plan
  • Financial plan

What financial information should I include in the business plan?

You should include below financial information in your business plan:

  • Income statement
  • Use of funds

How often should I update my cleaning company business plan?

It is advisable to review and update your cleaning company business plan at least once annually or more often to reflect specific changes in the business environment, service offerings, or market trends.

Can a business plan template help me secure funding?

Indeed, a well-prepared business plan helps you secure funding or bring on new business partners. It offers a clear overview of your business model, strategies, target market, and financial projections. So, this will significantly enhance your chances of securing funding.

Can the template be customized to fit various types of cleaning businesses?

Absolutely! A modern business plan template can be easily customized to fit various cleaning businesses, such as commercial cleaning, residential cleaning, or other specialized services. Upmetrics provides customizable templates for your specific business needs and cleaning services.

About the Author

business plan sample for cleaning services

Vinay Kevadiya

Vinay Kevadiya is the founder and CEO of Upmetrics, the #1 business planning software. His ultimate goal with Upmetrics is to revolutionize how entrepreneurs create, manage, and execute their business plans. He enjoys sharing his insights on business planning and other relevant topics through his articles and blog posts. Read more

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How to write a cleaning business plan, with example

business plan sample for cleaning services

GorillaDesk Staff

How to write a cleaning business plan

“If you fail to plan, you plan to fail.” – Benjamin Franklin

A house cleaning service business plan can help you get a loan. It’s also a roadmap to a successful cleaning company. But — 

There are seven key elements every business plan must have. It’s not hard to write one, but you’ll need to know the answers to some questions before you start.

See how to write a cleaning business plan below, along with tips, advice, and a sample cleaning business plan to get you off on the right foot.

What is a cleaning business plan?

A cleaning business plan is a document that shows why your business should exist, what it will do, how you’ll do it, and who you’ll do it for. It maps out your path to success, including financial projections, a market analysis, your services, and a description of your organizational structure.

Most banks will want to see a business plan before they’ll lend you money. Even if you don’t need a loan, a plan can guide you as you start and scale your business.

Pro Tip: If you’re just looking for the steps to create a successful cleaning company, one of the most important is to set your prices higher than you think. See our article on how to start a cleaning business for more.

The 7 parts of a cleaning business plan

Each cleaning service business plan has seven important parts. The best way to write your own plan is to read this article, then come back with a pen and notebook and jot down your best answers and to-do items. Writing the plan will be a lot easier if you’ve answered all the questions first.

1. Executive summary

Since you haven’t written your house cleaning business plan yet, you’ll skip this part for now. Then when you’ve finished writing the rest, you’ll come back and summarize your plan at the top.

  • Your business name
  • A very brief overview of your services
  • Your mission and vision statements (see examples here and here )
  • Why you’re writing the plan (for example, to get a loan or to increase your odds of success)

2. Company description

What is your company all about, and how will it be structured? Write about 100 words on:

  • Your business structure ( LLC , corporation , sole proprietorship )
  • The types of consumers you’ll serve
  • A complete list of your service offerings (for example, cleaning homes and Airbnbs)
  • Your business goals

3. Cleaning services you’ll offer

Re-list your service offerings, and this time, write a short description of each one. Include:

  • Benefits to the customer of each service
  • Why your services are better than the competition’s

4. Market analysis

This is where you show how much you understand the cleaning industry. Include:

  • A list of your different types of customers (like property managers and homeowners)
  • How many customers are in your area
  • A detailed description of the other cleaning companies near you and their strengths and weaknesses

Pro Tip: Make it easier by introducing yourself to a few cleaning company owners and asking how-to questions. (You can find them by searching “cleaning business owner” on LinkedIn.)

5. Strategy

Describe your sales and marketing plan and how you’ll put it into action, including:

  • Your operating hours and locations
  • Your service area
  • How many employees you’ll have, and where you’ll find them
  • How you’ll find and connect with customers
  • Your pricing
  • Your costs, both fixed and per cleaning
  • How the company will function (from getting a new customer to doing a cleaning and invoicing)

6. Leadership

Who’s in charge of your cleaning company, and what are they responsible for? Make:

  • A list of your company’s leaders and job descriptions
  • Names of the owners, what percent of the business they own, their background, and how much they’ll be involved
  • Names and bios of any advisors or mentors who will help, including attorneys or other professionals

7. Financial plan and projections

You’ll most likely need to pay an accountant to help with creating financial projections. Create 3-year projections of:

  • P&L statement
  • Balance sheet
  • Cash flow statement

You can see examples of all three projections below, at the bottom of the cleaning company business plan template below.

Pro Tip: Writer’s block? Tell ChatGPT the answers to the questions above, then ask it to write your plan up for you. Then read and adjust it to fit it to your business goals.

Example cleaning business plan

You can copy, paste, and edit this sample cleaning service business plan template to get started:

1) Executive Summary

Business Name: [Your Business Name]

Owner: [Your Name]

Location: [City, State]

Business Structure: Sole Proprietorship / LLC

Services Offered: Residential Cleaning, Deep Cleaning, Move-In/Move-Out Cleaning, Seasonal Cleaning

Mission Statement: Our mission is to provide high-quality, reliable, and affordable cleaning services that make our clients’ homes healthier and more comfortable.

2) Business Description

A) Company Overview:

[Your Business Name] is a residential cleaning service committed to offering top-tier cleaning solutions to homeowners. We specialize in maintaining a clean, organized, and hygienic living space that enhances the well-being of our clients. Our services cater to a variety of needs, from regular upkeep to deep cleaning sessions.

B) Target Market:

Our primary target market includes busy professionals, families, and elderly individuals who require assistance with maintaining their homes. Our services are also ideal for property managers and real estate agents in need of cleaning services for move-in/move-out or post-renovation scenarios.

C) Unique Selling Proposition (USP):

We stand out by offering personalized cleaning plans tailored to each client’s specific needs. Our commitment to using eco-friendly products and methods sets us apart, ensuring a safe environment for children, pets, and allergy-sensitive individuals.

3) Market Analysis

A) Industry Overview:

The residential cleaning industry is a growing market with increasing demand due to busy lifestyles, dual-income households, and an aging population. The shift towards eco-friendly cleaning solutions is also driving growth.

B) Competitor Analysis:

  • Competitor A: Offers basic cleaning services at low prices but lacks personalized service.
  • Competitor B: Focuses on high-end clients with premium pricing but limited availability.
  • Competitor C: Uses eco-friendly products but charges extra for this service.

C) Market Trends:

  • Increasing demand for green cleaning services.
  • Growing preference for personalized and flexible cleaning schedules.
  • Rising use of online booking platforms for convenience.

D) Target Customer:

  • Demographics: Ages 25-65, middle to upper-middle income, homeowners, renters, and property managers.
  • Geographic: Residential areas within [City/Region].
  • Psychographics: Value convenience, cleanliness, and a healthy living environment.

4) Services Offered

  • Standard Residential Cleaning: Regular cleaning services including dusting, vacuuming, mopping, and bathroom/kitchen cleaning.
  • Deep Cleaning: Comprehensive cleaning, including areas not typically covered in standard cleaning, such as baseboards, inside appliances, and behind furniture.
  • Move-In/Move-Out Cleaning: Specialized cleaning service for homes being prepared for new occupants or post-move-out.
  • Seasonal Cleaning: Deep cleaning services tailored to specific seasonal needs, like spring cleaning or pre-holiday preparation.
  • Customized Cleaning Plans: Tailored cleaning schedules and services based on individual client preferences.

5) Marketing Strategy

A) Branding:

Develop a professional brand image with a clean, modern logo, and a user-friendly website. Emphasize your commitment to eco-friendly products and personalized service.

B) Marketing Channels:

  • Online Presence: Develop a website with online booking options, service descriptions, and testimonials. Use SEO strategies to increase visibility.
  • Social Media: Engage potential clients on platforms like Facebook, Instagram, and LinkedIn with before-and-after photos, cleaning tips, and promotions.
  • Local Advertising: Distribute flyers, post ads in local newspapers, and participate in community events.
  • Referral Program: Offer discounts or free services for clients who refer new customers.

C) Pricing Strategy:

  • Competitive Pricing: Set prices based on market research, offering competitive rates that reflect the quality and value of your services.
  • Package Deals: Create cleaning packages for regular clients, offering discounted rates for long-term contracts.

6) Operations Plan

A) Location and Equipment:

  • Location: Operate from a home office with a storage area for supplies and equipment.
  • Equipment: Invest in high-quality cleaning tools, vacuum cleaners, mops, and eco-friendly cleaning products.

B) Staffing Plan:

  • Initial Staffing: Start as a sole proprietor or with a small team. As the business grows, hire part-time cleaners or contract workers.
  • Training: Provide thorough training in cleaning techniques, customer service, and safety protocols.

C) Operations Workflow:

  • Client Consultation: Discuss client needs, schedule, and pricing.
  • Service Delivery: Perform the cleaning service based on the agreed plan.
  • Quality Control: Conduct follow-up checks to ensure client satisfaction.
  • Billing and Payment: Use an invoicing system for easy payment processing.

7) Financial Plan

A) Startup Costs:

  • Initial Equipment: $2,000
  • Supplies (3 months): $500
  • Marketing Materials: $1,000
  • Website Development: $1,500
  • Legal and Licensing Fees: $500
  • Total: $5,500

B) Revenue Projections:

  • Year 1: $50,000
  • Year 2: $75,000
  • Year 3: $100,000

C) Break-Even Analysis:

  • Monthly Fixed Costs: $2,000
  • Variable Costs per Job: $50
  • Average Revenue per Job: $150
  • Break-Even Point: 14 jobs per month

D)) Funding Requirements:

Seeking $5,500 in startup funding, which will be used to cover initial costs and establish the business.

  • Legal Documents: Business license, insurance, contracts.
  • Sample Cleaning Checklist: Detailed checklist for standard and deep cleaning services.
  • Client Testimonials: Positive reviews from early clients to build credibility.

This house cleaning business plan template outlines the key steps and strategies for launching and growing [Your Business Name], positioning it as a trusted and reliable cleaning service provider in [City/Region]. With a focus on quality, customer satisfaction, and eco-friendly practices, we aim to build a loyal client base and achieve sustainable growth.

Revenue

Total Cleaning Jobs

$30,000

$45,000

$60,000

Package Deals/Recurring Clients

$20,000

$30,000

$40,000

Total Revenue

$50,000

$75,000

$100,000

Direct Costs

Cleaning Supplies

$1,500

$2,250

$3,000

Equipment Maintenance/Replacement

$500

$750

$1,000

Transportation (Fuel, Vehicle)

$2,000

$3,000

$4,000

Total Direct Costs

$4,000

$6,000

$8,000

Gross Margin

$46,000

$69,000

$92,000

Gross Margin %

92%

92%

92%

Operating Expenses

Salaries & Wages

$20,000

$30,000

$40,000

Marketing & Advertising

$3,000

$4,000

$5,000

Insurance

$1,200

$1,200

$1,200

Website Hosting/Maintenance

$500

$500

$500

Office Supplies

$300

$400

$500

Utilities (Phone, Internet)

$600

$700

$800

Total Operating Expenses

$25,600

$36,800

$48,000

Operating Income

$20,400

$32,200

$44,000

Interest Incurred

$0

$0

$0

Income Taxes

$4,080

$6,440

$8,800

Total Expenses

$29,680

$43,240

$56,800

Net Profit

$16,320

$25,760

$35,200

Net Profit/Sales

33%

34%

35%

Assets

Current Assets

Cash & Cash Equivalents

$3,000

$8,000

$15,000

Accounts Receivable

$5,000

$7,500

$10,000

Prepaid Expenses

$500

$500

$500

Total Current Assets

$8,500

$16,000

$25,500

Fixed Assets

Equipment (net of depreciation)

$2,000

$2,500

$3,000

Total Fixed Assets

$2,000

$2,500

$3,000

Total Assets

$10,500

$18,500

$28,500

Liabilities & Equity

Current Liabilities

Accounts Payable

$2,000

$3,000

$4,000

Wages Payable

$1,500

$2,000

$2,500

Total Current Liabilities

$3,500

$5,000

$6,500

Long-Term Liabilities

Loan Payable

$0

$0

$0

Total Long-Term Liabilities

$0

$0

$0

Total Liabilities

$3,500

$5,000

$6,500

Equity

Owner’s Equity

$7,000

$13,500

$22,000

Retained Earnings

$0

$0

$0

Total Equity

$7,000

$13,500

$22,000

Total Liabilities & Equity

$10,500

$18,500

$28,500

Operating Activities

Net Profit

$16,320

$25,760

$35,200

Adjustments for Non-Cash Items

Depreciation

$500

$500

$500

Changes in Working Capital

Increase in Accounts Receivable

-$5,000

-$2,500

-$2,500

Increase in Prepaid Expenses

-$500

$0

$0

Increase in Accounts Payable

$2,000

$1,000

$1,000

Increase in Wages Payable

$1,500

$500

$500

Net Cash from Operating Activities

$14,820

$25,260

$34,700

Investing Activities

Purchase of Equipment

-$2,000

-$1,000

-$1,000

Net Cash from Investing Activities

-$2,000

-$1,000

-$1,000

Financing Activities

Owner’s Equity Contribution

$7,000

$6,500

$8,500

Repayment of Loans

$0

$0

$0

Net Cash from Financing Activities

$7,000

$6,500

$8,500

Net Increase in Cash & Cash Equivalents

$19,820

$30,760

$42,200

Cash & Cash Equivalents at Beginning of Year

$0

$19,820

$50,580

Cash & Cash Equivalents at End of Year

$19,820

$50,580

$92,780

Once you’ve used the cleaning business plan template above to start your company, it’s time to grow it fast. Start by breaking up with bad customers. See our article on how to grow a cleaning business for more tips.

Grow your company with cleaning business software

To grow, you need an efficient system to schedule cleanings, plan your routes so you don’t spend all your time driving from place to place, and create fast quotes and invoices. So — 

Use a cleaning business CRM like GorillaDesk to handle it all for you. GorillaDesk is a full-featured field service software tool to trim your workload, tame your schedule, and handle your invoicing.

GorillaDesk is the highest-rated cleaning company software on top review sites like Capterra for good reason. Our exemplary customer service chats with you in three minutes on average, and our interface is legendary for its ease of use and full-featured power. Call for a free demo today.

★★★★★ “Man am I so glad I went with GorillaDesk. Can’t wait to see what this year holds for our company after seeing what the program did for us last year.” -Tawndra F., Business Owner

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How To Write a Cleaning Services Business Plan + Template

Creating a business plan is essential for any business, but it can be especially helpful for cleaning services businesses that want to improve their strategy and/or raise funding.

A well-crafted business plan not only outlines the vision for your company, but also documents a step-by-step roadmap of how you are going to accomplish it. In order to create an effective business plan, you must first understand the components that are essential to its success.

This article provides an overview of the key elements that every cleaning services business owner should include in their business plan.

Download the Ultimate Cleaning Business Plan Template

What is a Cleaning Services Business Plan?

A cleaning services business plan is a formal written document that describes your company’s business strategy and its feasibility. It documents the reasons you will be successful, your areas of competitive advantage, and it includes information about your team members. Your business plan is a key document that will convince investors and lenders (if needed) that you are positioned to become a successful venture.

Why Write a Cleaning Services Business Plan?

A cleaning services business plan is required for banks and investors. The document is a clear and concise guide of your business idea and the steps you will take to make it profitable.

Entrepreneurs can also use this as a roadmap when starting their new company or venture, especially if they are inexperienced in starting a business.

Writing an Effective Cleaning Services Business Plan

The following are the key components of a successful cleaning services business plan:

Executive Summary

The executive summary of a cleaning services business plan is a one to two page overview of your entire business plan. It should summarize the main points, which will be presented in full in the rest of your business plan.

  • Start with a one-line description of your cleaning services company
  • Provide a short summary of the key points in each section of your business plan, which includes information about your company’s management team, industry analysis, competitive analysis, and financial forecast among others.

Company Description

This section should include a brief history of your company. Include a short description of how your company started, and provide a timeline of milestones your company has achieved.

If you are just starting your cleaning services business, you may not have a long company history. Instead, you can include information about your professional experience in this industry and how and why you conceived your new venture. If you have worked for a similar company before or have been involved in an entrepreneurial venture before starting your cleaning services firm, mention this.

Industry Analysis

The industry or market analysis is an important component of a cleaning services business plan. Conduct thorough market research to determine industry trends and document the size of your market. 

Questions to answer include:

  • What part of the cleaning services industry are you targeting?
  • How big is the market?
  • What trends are happening in the industry right now (and if applicable, how do these trends support the success of your company)?

You should also include sources for the information you provide, such as published research reports and expert opinions.

Customer Analysis

This section should include a list of your target audience(s) with demographic and psychographic profiles (e.g., age, gender, income level, profession, job titles, interests). You will need to provide a profile of each customer segment separately, including their needs and wants.

For example, the customers of a cleaning services business may include:

  • Small businesses
  • Commercial businesses
  • Industrial businesses

List the needs and wants of each customer segment, as they relate to your cleaning services. For example, a small business owner may need their office cleaned on a regular basis, but may not have the time or resources to do it themselves. Conversely, a homeowner may want their home cleaned but may not be willing to pay for professional services.

You can include information about how your customers make the decision to buy from you as well as what keeps them buying from you.

Develop a strategy for targeting those customers who are most likely to buy from you, as well as those that might be influenced to buy your products or cleaning services with the right marketing.

Competitive Analysis

The competitive analysis helps you determine how your product or service will be different from competitors, and what your unique selling proposition (USP) might be that will set you apart in this industry.

For each competitor, list their strengths and weaknesses. Next, determine your areas of competitive differentiation and/or advantage; that is, in what ways are you different from and ideally better than your competitors.

Marketing Plan

This part of the business plan is where you determine and document your marketing plan. . Your plan should be clearly laid out, including the following 4 Ps.

  • Product/Service : Detail your service offerings here. Document their features and benefits.
  • Price : Document your pricing strategy here. In addition to stating the prices for your services, mention how your pricing compares to your competition.
  • Place : Where will your customers find you? What channels of distribution (e.g., partnerships) will you use to reach them if applicable?
  • Promotion : How will you reach your target customers? For example, you may use social media, write blog posts, create an email marketing campaign, use pay-per-click advertising, launch a direct mail campaign. Or, you may promote your cleaning services business via word-of-mouth.

Operations Plan

This part of your cleaning services business plan should include the following information:

  • How will you deliver your product/service to customers? For example, will you do it in person or over the phone only?
  • What infrastructure, equipment, and resources are needed to operate successfully? How can you meet those requirements within budget constraints?

The operations plan is where you also need to include your company’s business policies. You will want to establish policies related to everything from customer service to pricing, to the overall brand image you are trying to present.

Finally, and most importantly, in your Operations Plan, you will lay out the milestones your company hopes to achieve within the next five years. Create a chart that shows the key milestone(s) you hope to achieve each quarter for the next four quarters, and then each year for the following four years. Examples of milestones for a cleaning services business include reaching $X in sales. Other examples include expanding to a new city or adding additional services.

Management Team

List your team members here including their names and titles, as well as their expertise and experience relevant to your specific cleaning services industry. Include brief biography sketches for each team member.

Particularly if you are seeking funding, the goal of this section is to convince investors and lenders that your team has the expertise and experience to execute on your plan. If you are missing key team members, document the roles and responsibilities you plan to hire for in the future.

Financial Plan

Here you will include a summary of your complete and detailed financial plan (your full financial projections go in the Appendix). 

This includes the following three financial statements:

Income Statement

Your income statement should include:

  • Revenue : how much revenue you generate.
  • Cost of Goods Sold : These are your direct costs associated with generating revenue. This includes labor costs, as well as the cost of any equipment and supplies used to deliver the product/service offering.
  • Net Income (or loss) : Once expenses and revenue are totaled and deducted from each other, this is the net income or loss.

Sample Income Statement for a Startup Cleaning Services Business

Revenues $ 336,090 $ 450,940 $ 605,000 $ 811,730 $ 1,089,100
$ 336,090 $ 450,940 $ 605,000 $ 811,730 $ 1,089,100
Direct Cost
Direct Costs $ 67,210 $ 90,190 $ 121,000 $ 162,340 $ 217,820
$ 67,210 $ 90,190 $ 121,000 $ 162,340 $ 217,820
$ 268,880 $ 360,750 $ 484,000 $ 649,390 $ 871,280
Salaries $ 96,000 $ 99,840 $ 105,371 $ 110,639 $ 116,171
Marketing Expenses $ 61,200 $ 64,400 $ 67,600 $ 71,000 $ 74,600
Rent/Utility Expenses $ 36,400 $ 37,500 $ 38,700 $ 39,800 $ 41,000
Other Expenses $ 9,200 $ 9,200 $ 9,200 $ 9,400 $ 9,500
$ 202,800 $ 210,940 $ 220,871 $ 230,839 $ 241,271
EBITDA $ 66,080 $ 149,810 $ 263,129 $ 418,551 $ 630,009
Depreciation $ 5,200 $ 5,200 $ 5,200 $ 5,200 $ 4,200
EBIT $ 60,880 $ 144,610 $ 257,929 $ 413,351 $ 625,809
Interest Expense $ 7,600 $ 7,600 $ 7,600 $ 7,600 $ 7,600
$ 53,280 $ 137,010 $ 250,329 $ 405,751 $ 618,209
Taxable Income $ 53,280 $ 137,010 $ 250,329 $ 405,751 $ 618,209
Income Tax Expense $ 18,700 $ 47,900 $ 87,600 $ 142,000 $ 216,400
$ 34,580 $ 89,110 $ 162,729 $ 263,751 $ 401,809
10% 20% 27% 32% 37%

Balance Sheet

Include a balance sheet that shows your assets, liabilities, and equity. Your balance sheet should include:

  • Assets : All of the things you own (including cash).
  • Liabilities : This is what you owe against your company’s assets, such as accounts payable or loans.
  • Equity : The worth of your business after all liabilities and assets are totaled and deducted from each other.

Sample Balance Sheet for a Startup Cleaning Services Business

Cash $ 105,342 $ 188,252 $ 340,881 $ 597,431 $ 869,278
Other Current Assets $ 41,600 $ 55,800 $ 74,800 $ 90,200 $ 121,000
Total Current Assets $ 146,942 $ 244,052 $ 415,681 $ 687,631 $ 990,278
Fixed Assets $ 25,000 $ 25,000 $ 25,000 $ 25,000 $ 25,000
Accum Depreciation $ 5,200 $ 10,400 $ 15,600 $ 20,800 $ 25,000
Net fixed assets $ 19,800 $ 14,600 $ 9,400 $ 4,200 $ 0
$ 166,742 $ 258,652 $ 425,081 $ 691,831 $ 990,278
Current Liabilities $ 23,300 $ 26,100 $ 29,800 $ 32,800 $ 38,300
Debt outstanding $ 108,862 $ 108,862 $ 108,862 $ 108,862 $ 0
$ 132,162 $ 134,962 $ 138,662 $ 141,662 $ 38,300
Share Capital $ 0 $ 0 $ 0 $ 0 $ 0
Retained earnings $ 34,580 $ 123,690 $ 286,419 $ 550,170 $ 951,978
$ 34,580 $ 123,690 $ 286,419 $ 550,170 $ 951,978
$ 166,742 $ 258,652 $ 425,081 $ 691,831 $ 990,278

Cash Flow Statement

Include a cash flow statement showing how much cash comes in, how much cash goes out and a net cash flow for each year. The cash flow statement should include:

  • Cash Flow From Operations
  • Cash Flow From Investments
  • Cash Flow From Financing

Below is a sample of a projected cash flow statement for a startup cleaning services business.

Sample Cash Flow Statement for a Startup Cleaning Services Business

Net Income (Loss) $ 34,580 $ 89,110 $ 162,729 $ 263,751 $ 401,809
Change in Working Capital $ (18,300) $ (11,400) $ (15,300) $ (12,400) $ (25,300)
Plus Depreciation $ 5,200 $ 5,200 $ 5,200 $ 5,200 $ 4,200
Net Cash Flow from Operations $ 21,480 $ 82,910 $ 152,629 $ 256,551 $ 380,709
Fixed Assets $ (25,000) $ 0 $ 0 $ 0 $ 0
Net Cash Flow from Investments $ (25,000) $ 0 $ 0 $ 0 $ 0
Cash from Equity $ 0 $ 0 $ 0 $ 0 $ 0
Cash from Debt financing $ 108,862 $ 0 $ 0 $ 0 $ (108,862)
Net Cash Flow from Financing $ 108,862 $ 0 $ 0 $ 0 $ (108,862)
Net Cash Flow $ 105,342 $ 82,910 $ 152,629 $ 256,551 $ 271,847
Cash at Beginning of Period $ 0 $ 105,342 $ 188,252 $ 340,881 $ 597,431
Cash at End of Period $ 105,342 $ 188,252 $ 340,881 $ 597,431 $ 869,278

You will also want to include an appendix section which will include:

  • Your complete financial projections
  • A complete list of your company’s business policies and procedures related to the rest of the business plan (marketing, operations, etc.)
  • Any other documentation which supports what you included in the body of your business plan.

Writing a good business plan gives you the advantage of being fully prepared to launch and/or grow your cleaning services company. It not only outlines your business vision, but also provides a step-by-step process of how you are going to accomplish it.

Now that you know what should be included in a cleaning services business plan, it’s time to get started on writing your own. The template we’ve provided can help you get started, but don’t forget to personalize it to reflect your unique company and its goals.   

Finish Your Cleaning Business Plan in 1 Day!

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With our Ultimate Cleaning Business Plan Template you can finish your plan in just 8 hours or less!

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Cleaning Business Plan Template

Written by Dave Lavinsky

Business Plan Outline

  • Cleaning Business Plan Home
  • 1. Executive Summary
  • 2. Company Overview
  • 3. Industry Analysis
  • 4. Customer Analysis
  • 5. Competitive Analysis
  • 6. Marketing Plan
  • 7. Operations Plan
  • 8. Management Team
  • 9. Financial Plan

Cleaning Business Plan

You’ve come to the right place to create your Cleaning business plan.

We have helped over 1,000 entrepreneurs and business owners create business plans and many have used them to start or grow their Cleaning businesses.

Below are links to each section of your Cleaning service business plan template:

Next Section: Executive Summary >

Cleaning Business Plan FAQs

What is a cleaning business plan.

A cleaning company business plan is a plan to start and/or grow your cleaning business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.

You can  easily complete your cleaning company business plan using our Cleaning Business Plan Template here .

What Are the Main Types of Cleaning Businesses?

The most common cleaning service businesses are residential and commercial cleaning businesses. There are also cleaning service businesses that offer more specific services like windows cleaning, washing, carpet cleaning, swimming pool cleaning, and car washing.

What Are the Main Sources of Revenues and Expenses for a Cleaning Business?

The primary source of revenue for a cleaning business is its cleaning fees. Most companies charge an hourly rate for their services.

The key expenses for a cleaning business are labor expenses and supplies.

How Do You Get Funding for Your Cleaning Service Business Plan?

Cleaning company business plans are often funded through small business loans. Personal savings, credit card financing and angel investors are also popular forms of funding. This is true for a cleaning service business plan and a commercial cleaning business plan.

What are the Steps To Start a Cleaning Business?

Starting a cleaning business and becoming a business owner can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals, get started faster and lead to a thriving business.

1. Develop A Cleaning Business Plan - The first step in starting a business is to create a detailed cleaning business plan that outlines all aspects of the venture. This should include potential market size and target customers, the cleaning services or products you will offer, pricing strategies and a detailed financial forecast.  

2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your cleaning business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your cleaning business is in compliance with local laws.

3. Register Your Cleaning Business - Once you have chosen a legal structure, the next step is to register your cleaning business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws. 

4. Identify Financing Options - It’s likely that you’ll need some capital to start your cleaning business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms. 

5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations. 

6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events. 

7. Acquire Necessary Cleaning Equipment & Supplies - In order to start your cleaning business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation. 

8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your cleaning business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising. 

Learn more about how to start a successful cleaning business and cleaning business planning:

  • How to Start a Cleaning Business

Where Can I Get a Cleaning Business Plan PDF?

You can download our free cleaning business plan template PDF here . This is a sample cleaning business plan template you can use in PDF format.

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Here is a free business plan sample for a cleaning company.

cleaning company profitability

Are you considering launching a cleaning company but feel overwhelmed by the planning process? Look no further.

In the content that follows, we will present you with a comprehensive business plan template tailored for a cleaning service.

As an aspiring entrepreneur, you should be aware that a meticulously developed business plan is crucial for laying the foundation of a prosperous venture. It serves as a roadmap, outlining your vision, objectives, and the strategies you will employ to achieve them.

To expedite the creation of an effective business plan, you are invited to utilize our cleaning company business plan template. Additionally, our team of professionals is available to review and refine your plan at no cost.

business plan cleaning service

How to draft a great business plan for your cleaning company?

A good business plan for a cleaning company must be tailored to the unique aspects of the cleaning industry.

To start, it's important to provide a comprehensive overview of the cleaning market. This should include current statistics and also pinpoint emerging trends within the industry, similar to what we've outlined in our cleaning company business plan template .

Your business plan should clearly articulate your vision, define your target market (such as residential homeowners, commercial businesses, or specialized cleaning services), and establish your company's unique selling proposition (eco-friendly products, 24/7 services, specialized cleaning techniques, etc.).

Market analysis is a critical component. This section should delve into the competitive landscape, market demands, and customer expectations within your service area.

For a cleaning company, it's vital to detail the services you intend to offer. Describe your range of services - standard cleaning, deep cleaning, carpet cleaning, window cleaning, and any additional services - and explain how they cater to the needs of your target customers.

The operational plan is key. It should outline the logistics of your service delivery, including the location of your headquarters, the transportation and equipment needed, the procurement of cleaning supplies, and the hiring and training of staff.

Emphasizing the quality of your cleaning methods, the reliability of your staff, and adherence to health and safety regulations is also important.

Then, discuss your marketing and sales strategies. How do you plan to attract new clients and maintain a loyal customer base? Consider advertising tactics, customer service policies, and upselling additional services.

Incorporating digital marketing efforts, such as a professional website and active social media engagement, is increasingly important for reaching potential clients.

The financial section is crucial. It should cover the initial investment, projected revenue, ongoing expenses, and the point at which the business will become profitable.

In the cleaning industry, managing labor costs and supply expenses is essential, so a thorough understanding of your financials is necessary. For assistance, refer to our financial forecast for a cleaning company .

Compared to other business plans, a cleaning company's plan must focus on workforce management, customer satisfaction metrics, and the scalability of services.

A well-crafted business plan will not only help you clarify your operational and growth strategies but also attract investors or secure loans.

Lenders and investors are looking for comprehensive market research, realistic financial projections, and a solid plan for day-to-day operations.

By presenting a detailed and substantiated business plan, you showcase your professionalism and dedication to the success of your cleaning company.

To achieve these goals while saving time, you can fill out our cleaning company business plan template .

business plan cleaning company

A free example of business plan for a cleaning company

Here, we will provide a concise and illustrative example of a business plan for a specific project.

This example aims to provide an overview of the essential components of a business plan. It is important to note that this version is only a summary. As it stands, this business plan is not sufficiently developed to support a profitability strategy or convince a bank to provide financing.

To be effective, the business plan should be significantly more detailed, including up-to-date market data, more persuasive arguments, a thorough market study, a three-year action plan, as well as detailed financial tables such as a projected income statement, projected balance sheet, cash flow budget, and break-even analysis.

All these elements have been thoroughly included by our experts in the business plan template they have designed for a cleaning company .

Here, we will follow the same structure as in our business plan template.

business plan cleaning company

Market Opportunity

Market data and figures.

The cleaning industry is a robust and essential sector with significant growth potential.

Recent estimates value the global cleaning services market at over 300 billion dollars, with expectations for continued expansion due to the rising demand for residential and commercial cleaning services.

In the United States alone, there are over 1 million cleaning services companies, contributing to an annual revenue of approximately 60 billion dollars for the industry.

These statistics underscore the critical role cleaning services play in maintaining public health standards and supporting the functionality of businesses and homes.

The cleaning industry is witnessing several key trends that are shaping its future.

Eco-friendly and sustainable cleaning products are becoming increasingly popular as consumers and businesses alike seek to reduce their environmental footprint.

Technological advancements, such as automated cleaning robots and smart home integration, are streamlining cleaning processes and enhancing efficiency.

There is also a growing emphasis on specialized cleaning services, including those targeting allergen reduction, which cater to health-conscious individuals.

Moreover, the rise of on-demand and subscription-based cleaning services reflects the modern consumer's preference for convenience and flexibility.

Transparency in service offerings and pricing, as well as the use of non-toxic and hypoallergenic products, are becoming important factors for customers when choosing a cleaning service provider.

These trends indicate a shift towards more sustainable, technologically integrated, and customer-centric cleaning services.

Success Factors

Several factors contribute to the success of a cleaning company.

Quality of service is paramount; a company that consistently delivers thorough and reliable cleaning will build a strong reputation.

Innovation in service delivery, such as incorporating new cleaning technologies or offering customizable cleaning plans, can set a company apart in a crowded market.

Strategic location and efficient logistics are important for serving customers promptly and expanding the customer base.

Exceptional customer service, including responsive communication and attention to client feedback, is essential for customer satisfaction and retention.

Lastly, effective cost management and the ability to adapt to industry trends, such as green cleaning practices, are crucial for the long-term viability and growth of a cleaning company.

The Project

Project presentation.

Our cleaning company project is designed to address the essential need for cleanliness and hygiene in both residential and commercial spaces. Strategically located to serve urban areas with high demand for cleaning services, our company will offer a comprehensive range of services, including regular housekeeping, deep cleaning, office cleaning, and specialized sanitation services. We will use eco-friendly cleaning products and state-of-the-art equipment to ensure a spotless and healthy environment for our clients.

We will emphasize reliability, attention to detail, and customer satisfaction to stand out in the cleaning industry.

Our cleaning company is poised to set a new standard for cleanliness and customer care, aiming to be the go-to solution for clients who value a pristine living and working environment.

Value Proposition

The value proposition of our cleaning company is centered on delivering a spotless, hygienic, and welcoming environment for homeowners and businesses alike. We understand the importance of a clean space for health, comfort, and productivity.

Our commitment to using eco-friendly cleaning products and methods not only ensures a thorough clean but also protects the well-being of our clients and the planet. We offer flexible scheduling and customized cleaning plans to meet the unique needs of each client, ensuring their utmost satisfaction.

We aim to build long-term relationships with our clients by providing consistent, high-quality cleaning services and contributing to the overall quality of life in the communities we serve.

Project Owner

The project owner is an entrepreneur with a strong background in business management and a passion for service excellence in the cleaning industry.

With years of experience in customer service and operations, the owner is dedicated to establishing a cleaning company that stands out for its commitment to eco-friendly practices, customer satisfaction, and a well-trained, trustworthy staff.

Driven by a vision to revolutionize the cleaning service market, the owner is committed to providing top-notch cleaning solutions that cater to the evolving needs of modern clients, while also prioritizing the health of the environment and the community.

With a hands-on approach and a dedication to excellence, the project owner is the driving force behind the company, aiming to create a cleaner, healthier, and happier society through professional cleaning services.

The Market Study

Market segments.

The market segments for this cleaning company are diverse and cater to a wide range of clients.

Firstly, there are residential homeowners who require regular or one-time cleaning services to maintain a clean and healthy living environment.

Secondly, commercial clients such as offices, retail stores, and restaurants seek professional cleaning services to ensure their premises meet health and safety standards and present a clean image to customers.

Additionally, the market includes real estate agents and property managers who need move-in/move-out cleaning services to prepare properties for new tenants.

Lastly, specialized segments such as medical facilities or industrial sites may require cleaning services that adhere to strict hygiene and sanitation protocols.

SWOT Analysis

A SWOT analysis of this cleaning company project highlights several key factors.

Strengths include a well-trained cleaning staff, use of eco-friendly and high-quality cleaning products, and a strong reputation for reliability and thoroughness.

Weaknesses might encompass the challenges of scaling the workforce during peak demand and managing the logistics of a mobile workforce.

Opportunities can be found in the growing awareness of the importance of cleanliness and hygiene, particularly in the post-pandemic era, as well as the potential to offer additional services such as deep cleaning, disinfection, and specialized cleaning.

Threats could involve the competitive nature of the cleaning industry, price undercutting by competitors, and the potential for economic downturns to reduce the frequency of cleaning services hired by clients.

Competitor Analysis

Competitor analysis in the cleaning industry indicates a highly competitive landscape.

Direct competitors include other local cleaning services, franchise operations, and independent contractors.

These competitors vie for market share by offering various services, pricing models, and customer service experiences.

Potential competitive advantages for our company include superior customer service, a strong online presence, and the use of environmentally friendly cleaning solutions.

Understanding the strengths and weaknesses of competitors is crucial for carving out a niche in the market and for customer acquisition and retention.

Competitive Advantages

Our cleaning company's dedication to customer satisfaction and environmental responsibility sets us apart from the competition.

We provide a comprehensive range of services, from standard residential cleaning to specialized commercial and industrial cleaning, all performed with attention to detail and efficiency.

Our commitment to using eco-friendly cleaning products not only appeals to environmentally conscious clients but also ensures a safer environment for our staff and clients.

Moreover, our investment in employee training and retention strategies results in a trustworthy and consistent cleaning team that our clients can rely on.

You can also read our articles about: - the customer segments of a cleaning company - the competition study for a cleaning company

The Strategy

Development plan.

Our three-year development plan for the eco-friendly cleaning company is designed to be progressive and responsive to market needs.

In the first year, our goal is to establish a strong local presence, focusing on building a reputation for reliability and exceptional service quality.

The second year will be geared towards expanding our services to neighboring regions and investing in eco-friendly cleaning technologies.

By the third year, we aim to diversify our service offerings to include specialized cleaning solutions and to form strategic partnerships with property management companies.

We will consistently prioritize sustainability, customer satisfaction, and innovative cleaning practices to adapt to the evolving demands of the market and solidify our industry standing.

Business Model Canvas

The Business Model Canvas for our cleaning company targets both residential and commercial clients who value eco-friendly and health-conscious cleaning services.

Our value proposition is centered on providing environmentally safe cleaning practices, exceptional service, and flexible scheduling to accommodate our clients' needs.

We offer our services through direct engagement via our website, phone, and in-person consultations, utilizing our skilled workforce and green cleaning products as our key resources.

Key activities include delivering thorough cleaning services, customer relationship management, and promoting green initiatives within the community.

Our revenue streams are generated from regular cleaning contracts and one-time deep cleaning services, while our costs are mainly associated with labor, supplies, and marketing efforts.

Access a detailed and customizable Business Model Canvas in our business plan template .

Marketing Strategy

Our marketing strategy is centered on highlighting the health and environmental benefits of our eco-friendly cleaning services.

We aim to educate our target market on the importance of green cleaning and build trust in our brand through transparent practices and customer testimonials.

Our approach includes targeted online advertising, community engagement events, and partnerships with eco-conscious organizations.

We will leverage social media platforms and influencer partnerships to amplify our message and reach a wider audience, while consistently delivering high-quality services to encourage word-of-mouth referrals.

Risk Policy

The risk policy for our cleaning company is designed to mitigate risks associated with service delivery, employee safety, and customer satisfaction.

We adhere to strict safety protocols and use only certified eco-friendly cleaning products to ensure the well-being of our clients and staff.

Regular training and audits are conducted to maintain high service standards. We also implement a prudent financial management strategy to safeguard against economic fluctuations.

Additionally, we maintain comprehensive liability insurance to protect against any potential service-related issues. Our commitment is to provide safe, reliable, and sustainable cleaning services while ensuring the complete satisfaction of our clients.

Why Our Project is Viable

We are committed to establishing an eco-friendly cleaning company that meets the growing demand for sustainable living and working environments.

With our dedication to environmental stewardship, customer-centric service, and industry innovation, we are poised for success in a market that increasingly values health and sustainability.

We are enthusiastic about making a positive impact on the environment and the daily lives of our customers while building a profitable and responsible business.

We remain adaptable to market trends and customer feedback, and we are optimistic about the future prospects of our eco-friendly cleaning company.

You can also read our articles about: - the Business Model Canvas of a cleaning company - the marketing strategy for a cleaning company

The Financial Plan

Of course, the text presented below is far from sufficient to serve as a solid and credible financial analysis for a bank or potential investor. They expect specific numbers, financial statements, and charts demonstrating the profitability of your project.

All these elements are available in our business plan template for a cleaning company and our financial plan for a cleaning company .

Initial expenses for our cleaning company include purchasing professional cleaning equipment, securing a fleet of vehicles for transportation, obtaining insurance and business licenses, training staff in the latest cleaning techniques and safety protocols, as well as costs related to brand creation and launching targeted marketing campaigns to establish our presence in the local market.

Our revenue assumptions are based on a thorough analysis of the local demand for cleaning services, taking into account the increasing need for residential and commercial cleaning solutions.

We anticipate a steady growth in clientele, starting with a conservative number of contracts and expanding as our reputation for reliability and excellence in cleaning services strengthens.

The projected income statement indicates expected revenues from our cleaning services, direct costs (cleaning supplies, labor, vehicle maintenance), and operating expenses (office rent, marketing, salaries, etc.).

This results in a forecasted net profit that is essential for assessing the long-term viability of our cleaning company.

The projected balance sheet reflects assets specific to our business, such as cleaning equipment, vehicles, and supply inventories, and liabilities including loans and anticipated operational expenses.

It provides a snapshot of the financial standing of our cleaning company at the end of each fiscal period.

Our projected cash flow budget details the inflows and outflows of cash, enabling us to predict our financial needs at any given time. This will assist us in maintaining a healthy cash balance and preventing liquidity issues.

The projected financing plan outlines the various sources of funding we intend to utilize to cover our initial costs and support growth.

The working capital requirement for our cleaning company will be diligently managed to ensure we have sufficient funds to cover day-to-day operations, including purchasing supplies, managing inventory, and processing payroll.

The break-even point for our venture is the level of service contracts needed to cover all our costs, including startup expenses, and to begin generating profits.

It will signal the point at which our business becomes financially sustainable.

Performance indicators we will monitor include the profit margin on our cleaning services, the current ratio to evaluate our ability to meet short-term liabilities, and the return on investment to gauge the efficiency of the capital we have invested in the business.

These metrics will aid us in measuring the financial health and overall success of our cleaning company.

If you want to know more about the financial analysis of this type of activity, please read our article about the financial plan for a cleaning company .

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SharpSheets

Commercial Cleaning Business Plan Template & PDF Example

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  • August 26, 2024
  • Business Plan

Commercial Cleaning business plan template

Creating a comprehensive business plan is crucial for launching and running a successful commercial cleaning business. This plan serves as your roadmap, detailing your vision, operational strategies, and financial plan. It helps establish your commercial cleaning business’s identity, navigate the competitive market, and secure funding for growth.

This article not only breaks down the critical components of a commercial cleaning business plan, but also provides an example of a business plan to help you craft your own.

Whether you’re an experienced entrepreneur or new to the service industry, this guide, complete with a business plan example, lays the groundwork for turning your commercial cleaning business concept into reality. Let’s dive in!

Our commercial cleaning business plan is crafted to address all key elements crucial for a thorough strategic outline. It specifies the business’s service protocols, marketing tactics, industry analysis , competitive positioning, organizational setup, and financial outlook.

  • Executive Summary : Offers an overview of your commercial cleaning business concept, market analysis , management, and financial strategy.
  • Operations & Location: Describes the operational aspects of your commercial cleaning service, including the range of cleaning services offered, the strategic importance of your location(s), and coverage area.
  • Services & Pricing: Lists the types of cleaning services offered, such as office cleaning, industrial cleaning, healthcare facility sanitation, and specialized deep cleaning.
  • Key Stats: Shares industry size , growth trends, and relevant statistics for the commercial cleaning market.
  • Key Trends : Highlights recent trends in the commercial cleaning industry, such as the demand for eco-friendly and sustainable cleaning practices and the integration of advanced technology.
  • Key Competitors: Analyzes main competitors in your area and differentiates your service in terms of cleaning standards, service range, and pricing.
  • SWOT: Strengths, weaknesses, opportunities, and threats analysis specific to your commercial cleaning business.
  • Marketing Plan : Details strategies for promoting your commercial cleaning service, including digital marketing, local advertising, and community engagement.
  • Timeline : Key milestones and objectives from launch through the first year of operation.
  • Management: Information on who manages the commercial cleaning service and their roles.
  • Financial Plan: Projects the commercial cleaning service’s 5-year financial performance, including revenue streams from various cleaning services, profit margins, and major expenses. 

business plan sample for cleaning services

Commercial Cleaning Business Plan

business plan sample for cleaning services

Fully editable 30+ slides Powerpoint presentation business plan template.

Download an expert-built 30+ slides Powerpoint business plan template

Executive Summary

The Executive Summary serves as the gateway to your commercial cleaning business plan, presenting a succinct overview of your company and its offerings. It should articulate your market position, detailing the spectrum of cleaning services you provide, its operational base, scale, and the daily operational framework.

This section must also delve into your business’s integration within the local market, encompassing an analysis of the direct competitors in the vicinity, identifying who they are, and highlighting your business’s unique selling propositions that set it apart from these competitors.

Moreover, the summary should shed light on the management and founding team, delineating their roles and the value they bring to the company’s success. Additionally, a précis of your financial forecasts, including anticipated revenue and profit margins over the upcoming five years, should be included here to offer a transparent view of your business’s financial strategy.

Commercial Cleaning Business Plan Executive Summary Example

Commercial Cleaning Business Plan executive summary1

Business Overview

The  business overview  serves as the introductory facet of your executive summary. It outlines essential details such as the name of your cleaning service, its location, and the core operational aspects.

To carve a distinct identity in the market, emphasize your  unique selling proposition  ( USP ). Whether your focus is on eco-friendly cleaning solutions, specialization in specific industries like healthcare or retail, or providing a comprehensive array of cleaning services, the USP should be prominently featured. It’s the hook that sets your cleaning service apart in a competitive industry landscape.

Example: “Sparkling Solutions,” strategically positioned in [City Name], provides premier commercial cleaning services within a [x]-mile radius. Our comprehensive range of services includes office cleaning, industrial sanitation, healthcare facility maintenance, retail space upkeep, and specialized deep cleaning. We specialize in fostering clean, healthy, and inviting environments through rigorous standards and sustainable practices, defining our unique position in the market.

Market Overview

Demonstrating an acute understanding of the market is pivotal. This section delves into  market size , growth trends, and industry dynamics relevant to the commercial cleaning sector. Incorporate data-driven insights showcasing the potential of the industry, including market valuation, growth rates, and emerging trends.

Additionally, analyze the competitive landscape. Identify  key competitors  and elucidate how your cleaning service positions itself uniquely. Whether through unparalleled service quality, transparent pricing models, or specialized cleaning methodologies, showcase how your service stands out amidst competitors.

Example: Within the vast US commercial cleaning services market valued at approximately $90.1 billion in 2023 and projecting a compelling +5.5% CAGR, Sparkling Solutions operates within a competitive landscape characterized by diverse enterprises. Our keen focus on eco-friendly practices and harnessing advanced technology positions us uniquely among competitors within our [x]-mile operational radius, resonating with clients inclined towards sustainability and cutting-edge service delivery.

Management Team

Highlighting the expertise and background of your management team in the executive summary instills confidence in potential investors and partners. This section emphasizes the qualifications and experience of key team members, showcasing their instrumental roles in driving the cleaning service’s success.

Example: At Sparkling Solutions, our leadership is spearheaded by individuals boasting extensive expertise in commercial cleaning techniques and project execution. Their leadership ensures the delivery of stringent quality standards, fosters robust client relationships, and maintains excellence in our service provisions.

Financial Plan

The financial plan section provides a snapshot of your cleaning service’s fiscal goals and projections. Include revenue targets, profit margins, and a strategic overview of the financial trajectory.

Example: Sparkling Solutions is committed to reaching a significant milestone of $1.2 million in annual revenue, coupled with a commendable [13]% profit margin ( EBITDA ) by 2028. This financial aspiration is underpinned by a robust strategy encompassing prudent fiscal management, operational efficacy, and a relentless pursuit of superior service delivery that surpasses industry standards.

Services & Rates

Elaborate on the comprehensive range of cleaning services your business offers, from regular office cleaning and maintenance to specialized services such as deep cleaning, sanitization, and industrial cleaning.

Detail your pricing model , ensuring it aligns with the value and quality of services you deliver, and is competitive within the market you are targeting.

Emphasize any unique service packages, contractual discounts, or loyalty incentives that you offer to foster long-term business relationships, encourage repeat engagements, and enhance client retention.

Business Plan_Commercial Cleaning services & rates

Industry Size & Growth

Begin your Market Overview by analyzing the commercial cleaning industry’s size and its potential for growth. This examination is essential to comprehend the market’s breadth and to pinpoint opportunities for scaling your business.

Key Market Trends

Continue by discussing prevalent trends in the commercial cleaning sector, such as the growing emphasis on eco-friendly and sustainable cleaning practices, the increasing demand for specialized sanitation services (especially in the wake of health crises), and the adoption of advanced cleaning technologies.

For instance, highlight the shift towards green cleaning products and methods, the heightened need for disinfection services in various sectors, and the integration of automation and smart technologies in cleaning operations.

Competitive Landscape

A  competitive analysis  is not just a tool for gauging the position of your commercial cleaning business in the market and its key competitors; it’s also a fundamental component of your business plan. This analysis helps in identifying your commercial cleaning business’s unique selling points, essential for differentiating your business in a competitive market.

In addition, the competitive analysis is integral to laying a solid foundation for your business plan. By examining various operational aspects of your competitors, you gain valuable information that ensures your business plan is robust, informed, and tailored to succeed in the current market environment.

Identifying Competitors in the Commercial Cleaning Industry

Identifying your competitors is the cornerstone of comprehending your commercial cleaning business’s position in the market. Begin by mapping out local cleaning companies and franchises that offer services akin to yours. Direct competitors could be specialized cleaning services targeting particular industries (e.g., healthcare or hospitality), while indirect competitors might include general maintenance companies that offer cleaning services among their repertoire.

Leverage online resources like business directories, Chamber of Commerce listings, and industry-specific platforms to gather a comprehensive list of competitors. Platforms like Google My Business and Yelp provide valuable insights through customer reviews and ratings, shedding light on competitor  strengths and weaknesses . For instance, if “Spotless Solutions” is praised for its efficient service and environmentally friendly practices in customer reviews, this highlights a competitive advantage to consider.

Commercial Cleaning Business Plan key competitors

Commercial Cleaning Business Competitors’ Strategies

Analyzing competitors’ strategies involves delving into various aspects:

  • Service Offerings:  Examine the range of services provided by competitors. For instance, if “Eco-Clean Services” has gained traction by emphasizing eco-friendly cleaning solutions, it signals a  market trend  toward sustainability that your business might consider capitalizing on.
  • Specialization and Expertise:  Consider specialized cleaning techniques or expertise. A company focusing on medical facility sanitation might adopt different protocols than one specializing in office cleaning or post-construction cleanup.
  • Pricing and Packages:  Compare pricing models and service packages offered by competitors. Are your rates competitive with those of “Budget Cleaners,” or do they align more with the premium services provided by “Elite Janitorial Solutions”?
  • Marketing and Outreach:  Assess competitors’  marketing strategies . Do they heavily invest in digital marketing, have a strong online presence, or rely more on referrals and established client networks?
  • Customer Relations and Satisfaction:  Evaluate customer experiences and satisfaction levels. “Sparkling Service Co.” might be known for exceptional customer service, prompt responses, and tailored cleaning solutions, influencing client retention and loyalty.
  • Operational Efficiency and Technology Adoption:  Observe if competitors are leveraging technology or innovative methods to enhance efficiency, such as “Tech-Clean Innovations,” utilizing advanced cleaning equipment or software for scheduling and tracking services.

What’s Your Cleaning Business’s Unique Selling Proposition?

Reflect on your commercial cleaning business’s  unique value proposition . Perhaps your company specializes in green cleaning practices, using environmentally friendly products that are increasingly in demand. Alternatively, your focus could be on specialized cleaning for specific industries, such as high-tech office spaces or industrial facilities, filling a niche not adequately addressed by competitors.

Identify market gaps and emerging trends through client feedback and  industry analysis . For instance, if there’s a growing demand for COVID-19 disinfection services and few competitors specialize in this area, it presents an opportunity for your business to cater to a pressing need in the market.

Consider your operational strengths and the geographical market you serve. A cleaning business targeting corporate offices might emphasize professionalism and after-hours service flexibility, while a company focusing on residential cleaning might prioritize personalized service and flexible scheduling to suit homeowners’ needs.

Commercial Cleaning Business Plan strategy

Begin with a SWOT analysis for your commercial cleaning business, emphasizing Strengths (like a comprehensive range of cleaning services and a highly trained workforce), Weaknesses (such as limited brand recognition or the challenge of high initial investments), Opportunities (including the growing demand for hygienic and sanitized work environments), and Threats (like market competition or regulatory changes affecting cleaning standards).

Commercial Cleaning Business Plan SWOT

Marketing Plan

Develop a marketing strategy that focuses on how to attract and retain business clients through methods such as B2B networking, targeted digital marketing campaigns, promotional offers for first-time customers, a strong online presence that showcases your services and testimonials, and participation in local business events or associations.

Marketing Channels

Utilize various marketing channels to reach potential clients and establish your brand as a reliable and reputable cleaning service provider.

Digital Marketing

  • Website and SEO:  Develop a professional website optimized for local SEO to increase visibility in search engine results.
  • Content Marketing:  Share informative blog posts, articles, or videos on cleaning tips, industry trends, and best practices.
  • Social Media:  Use platforms like LinkedIn, Twitter, and Instagram to showcase your expertise, share client testimonials, and engage with prospects.

Local Advertising

  • Networking:  Attend local business events, trade shows, and chamber of commerce meetings to network and build relationships within the community.
  • Local Publications:  Advertise in local newspapers, business directories, or industry-specific magazines.
  • Direct Mail:  Send targeted mailers or flyers to businesses in your service area to introduce your cleaning services.

Promotional Activities

Attract potential clients and incentivize engagement with your cleaning services through promotional offers and activities.

  • Special Offers:  Launch time-sensitive promotions or discounts for new clients or during seasonal periods to attract attention and encourage trial of your services.
  • Referral Programs:  Create incentives for existing clients to refer new business by offering discounts or additional services for successful referrals, thereby expanding your customer base through word-of-mouth referrals.
  • Free Demonstrations:  Offer complimentary cleaning demonstrations or trial services to showcase the quality and effectiveness of your work, establishing credibility and trust with potential clients.

Commercial Cleaning Business Plan marketing plan

Sales Channels

Sales channels  serve as crucial methods through which your commercial cleaning services are marketed and sold to clients, playing a pivotal role in revenue generation and ensuring customer satisfaction.

On-site Service Enhancement

Enhancing services directly on-site helps maximize revenue per client engagement:

  • Specialized Add-Ons:  While discussing cleaning packages, propose additional services tailored to client needs, such as carpet stain removal or high-touchpoint sanitation. Tailoring add-ons based on client requirements enhances service value.
  • Supplementary Cleaning Products:  Showcase and recommend specialized cleaning products during service visits, emphasizing their benefits. Educate clients on the advantages of using these products to maintain cleanliness between professional cleanings.
  • Customized Packages:  Offer bundled cleaning services targeting specific needs, such as comprehensive office sanitation packages or specialized deep cleaning services for industrial facilities.

Online Sales and Convenience

Leveraging online platforms streamlines the sales process and offers convenient options for clients:

  • Digital Booking System:  Implement a user-friendly online booking system on your website and social media platforms. Incentivize online bookings by offering discounts or priority scheduling.
  • E-commerce Integration:  Sell cleaning supplies, equipment, or additional services through your website. Provide easy access for clients to purchase products and schedule additional services online.
  • Virtual Consultations:  Offer online consultations to understand clients’ unique cleaning requirements. Provide tailored service recommendations and suggest suitable cleaning solutions based on virtual assessments.

Membership and Loyalty Programs

Initiating loyalty programs can foster repeat business and client loyalty:

  • Membership Packages:  Create membership programs offering regular cleaning services at a discounted rate. For instance, offer monthly or quarterly packages that include a variety of cleaning services tailored to different business sizes or industries.
  • Loyalty Rewards Program:  Develop a digital loyalty program where clients earn points for every service availed. These points could be redeemable for discounts on future services, encouraging repeat business and fostering client loyalty.

Strategy Timeline

Construct a detailed timeline that sets out key milestones for your commercial cleaning business’s launch, marketing initiatives, client acquisition, and scaling strategies. This timeline should provide a structured roadmap for achieving business growth and operational goals, ensuring that the business advances with clear objectives and measurable targets.

Business Plan Gym Timeline

The Management section focuses on the commercial cleaning business’s management and their direct roles in daily operations and strategic direction. This part is crucial for understanding who is responsible for making key decisions and driving the commercial cleaning business towards its financial and operational goals.

For your commercial cleaning business plan, list the core team members, their specific responsibilities, and how their expertise supports the business.

Commercial Cleaning Business Plan management

The Financial Plan section is a comprehensive analysis of your financial projections for revenue, expenses, and profitability. It lays out your commercial cleaning business’s approach to securing funding, managing cash flow, and achieving breakeven.

This section typically includes detailed forecasts for the first 5 years of operation, highlighting expected revenue, operating costs and capital expenditures.

For your commercial cleaning business plan, provide a snapshot of your financial statement (profit and loss, balance sheet, cash flow statement), as well as your key assumptions (e.g. number of customers and prices, expenses, etc.).

Make sure to cover here _ Profit and Loss _ Cash Flow Statement _ Balance Sheet _ Use of Funds

Commercial Cleaning Business Plan financial plan

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ProfitableVenture

Cleaning Service Business Plan [Sample Template]

By: Author Tony Martins Ajaero

Home » Business ideas » Home Improvement » Cleaning Service

Are you about starting a cleaning business ? If YES, here is a complete sample cleaning service business plan template & feasibility report you can use for FREE .

Okay, so we have considered all the requirements for starting a cleaning business. We also took it further by analyzing and drafting a sample cleaning service marketing plan template backed up by actionable guerrilla marketing ideas for cleaning businesses.

So let’s proceed to the business planning section. As the business owner of a new cleaning business, you must spend your valuable time and resources in creating a business plan that will give you a head start in the industry and put you ahead of the competition curve from the onset.

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A Sample Cleaning Service Business Plan Template

1. industry overview.

The cleaning industry is almost always moving up the ramp of growth. The expansion of the industry has been specifically rapid in the past several years and experts believe that this exponential increase in the growth is not likely to be stunted anytime soon, at least not in the near future.

As a result, now is a better time than ever for start-up cleaning companies to embark on a journey towards reaching the lands of success in the cleaning industry.

In other words, it is an opportune time for entrepreneurs to start thinking about how they can initiate a highly profitable and successful start-up cleaning company that will cater to the demands of hundreds and thousands of customers in the city and the country.

Our goal is to address the needs of the customers who are looking for top notch cleaning services at reasonable prices for their homes or their workplaces. This need of the customers will be addressed by providing them with the very best cleaning services that will be conducted by highly skilled cleaning professionals working in the united states of America in the state of Illinois.

The characteristics that will set our business apart from the rest will be the top quality of our services, the efficiency of our workers and the first class hospitality treatment that our clients can expect from our professionals every single time.

2. Executive Summary

  • Current Situation

We are a start-up cleaning company that was established in the year 2011 in the state of Illinois. The principal owner of our company is Stephanie Ryder who currently serves as the President of the Executive Committee of our company.

Mrs. Ryder has brought several years of experience in the cleaning service industry into our cleaning company, and it is this experience of hers that has helped the company overcome odds during the initial stages of its operations. The key figure in our company who must be mentioned in the same breath as Mrs Ryder is her sister, Clementine Orton.

She contributes greatly to our customer service department, the bookkeeping sector as well as other areas of our business that requires the expertise and experience of someone as knowledgeable, proactive and dynamic as Ms. Orton.

At this current period of our time, the company is looking for some much needed additional equity capital that will be a perfect addition to our own equity investment. Therefore the company is now looking to sign a deal with a bank for funding our inventory and our receivables.

We have assured several clients, both corporate and residential clients, in cities across the state of Illinois, especially in the city of Chicago, to provide a host of different cleaning services in their commercial complexes and residential buildings so that they can live in a clean, safe and secure environment without the fear of having their homes and offices turned into a dirty and inhabitable environment.

Once the financial arrangements for our inventory and receivables funding are finalized by the bank, we hope to resume our cleaning services and expand our services to cities across the state where we are yet to explore and leave a mark on.

  • Key Success Factors

When talking about the key success factors, it all comes down to the vision and the goals of our principal owner Stephanie Ryder. It is her energy, exuberance and efficacy to take a start-up company from the realms of oblivion to the echelons of the cleaning service industry that we count on most as the key success factor of our company.

In addition to that, we believe that we have an impressive social network that will allow the business to smoothly float from one client to the other without having redundant periods of unemployment between contracts.

Since the cleaning business is based heavily on service, our priority is to hire the best cleaning staff members available around the country, and therefore our recruitment managers have been well equipped to select the crème of the crop when it comes to assembling a team of money making staff.

We refuse to provide cleaning services that are incomplete and those that fail to meet the expectations of our endeared clients.

This will allow us to give the very best service and cleaning product selection to various clients across the state without being distracted by the very different product and service demands of general market outlets in the cleaning industry. All of this and more will allow your business to draw success towards itself and compete with the very best in the industry for bragging rights and dominant market positions.

  • Financial Situation/Needs

A total sum of $300,000 is the minimum that we require to effectively initiate our business and open our doors to our valued clients that who are waiting to subscribe to our top notch services.

The majority portions of the funds we receive will be used to finance and streamline the business operations until we start generating sufficient amounts of revenue and making enough profit to finance our own operations and expand these operations beyond our expectations.

Till then, we must be reliant on external finances whether it be in the form of the funds that we received from the bank or the funds that have been granted to us by the principal owner Stephanie Ryder, the immediate members of the family, her relative, friends, co-workers and previous employers and business partners.

According to our estimations, within the next 2 years (give or take 3 months) the company will have enough clients and will be carrying out the required number of deals to generate healthy revenue and become profitable. Our calculations and research work also tells us that within 4 years of breaking even, the investors in our business will be able to retrieve the entirety of their funds and will be able to cash out with ease.

The founding partners of our company will have the option of purchasing the investment stake or substituting the replacement stake with extra bank funding after the completion of the first 4 years of full-fledged operations provided that the company breaks even and earns considerable profit.

3. Our Mission and Vision Statement

The vision of our company is rather quite simple. We hope to become the first name in the shopping list of homes and offices when they are looking for cleaning services that can lend them a helping hand in creating a beautiful living or working environment.

We will reward our clients for making us their first choice by providing them with cleaning services that are equal, if not better, than the best cleaning service available to them, and one that is certainly most affordable if the client decides to sign a long term contract with us. We do not want to simply become a provider of cleaning services or a supplier of cleaning products.

Rather, we want to be known as a team of cleaning experts who the entire state can rely on to keep their homes and offices sparkling clean and refreshed.

We want to help build a state where people no longer have to compromise with their living and working conditions courtesy of our cleaning services. A cleaner and greener world is certainly our primary objective for starting this start-up business.

  • Securing verbal commitments from our first batch of commercial clients who are willing to sign a 6 months contract is complete.
  • Securing verbal commitments from the batch of commercial clients who are interested to subscribe to our services for a trial period of 1 month is complete.
  • Securing verbal commitments from the first batch of commercial clients who are willing to sign up for our services for a shortened term of 3 months is currently underway.
  • A warehouse lease for 6 months has been signed.
  • First written orders from suppliers for the next 6 months have been received.
  • Purchase of vehicles necessary to transport cleaning products and equipments is currently underway.
  • Full catalogue of services and products (used for conducting services) has been completed and revised.
  • Presentation to potential investors who are looking to add their money in the investment pool is currently underway.
  • Presentation to banks who will be interested to finance our operations and inventory is currently underway.
  • Employee recruitment for 3 different cleaning teams is now complete.
  • Employee training for 3 different cleaning teams is currently underway under the supervision of professional mentors and experts hired temporarily.
  • Securing the insurance for the entire cleaning business is now complete.
  • Devising the employee policy is currently underway and is being conducted by Stephanie Ryder and Clementine Orton.

4. SWOT Analysis

  • Opportunities in the Cleaning Industry

The room for success in the cleaning industry is quite vast. As the number of commercial buildings and residential homes increase, the demand for cleaning services is likely to enhance along with it.

Furthermore, the healthcare industry and organizations in charge of advocating eco-friendly business practices makes it quite a necessity for businesses around the country to improve sanitation and hygiene standards in their workplaces which compels them to seek the services of cleaning companies.

Therefore, this market offers us terrific growth potential, which we are planning to capitalize on with all our expertise and ambition.

This market may not be the largest in the country, but it is certainly one where a newcomer like us will receive abundant opportunities to register progress in leaps and bounds as long as we have the correct business philosophy and are implementing the right business strategies.

  • Threats and Risks

As a small cleaning firm that will be taking baby steps towards growth and development for at least the foreseeable future; we do not anticipate any major reactions from our future competitors upon the entry of our business in the industry.

We are expecting that our introduction into the industry will remain a low profile one and is likely to go unnoticed by some of the more major corporations which rule the cleaning service industry. We also do not think that some of the lesser known cleaning service companies that have been in the industry far longer than us will be have any distinct reactions to the initiation of our business.

However, in the case that they formulate plans to drive us further away from competition, we have come up with contingency plans of our own that will help us survive the threat of expulsion from the industry and assist us to overcome the risks that are associated with engaging in fierce competition with the experienced business owners of established commercial sector cleaning companies.

Competitive Strategies

  • Key Competitive Capabilities

Most of the start-up cleaning companies have their sights set on the residential sector, mainly because of their lack of confidence and belief to compete with the major players in the commercial sector. This will not be the case with our company.

We will become one of the very few start-up companies in the state of Illinois which will focus all of its finances, resources and marketing strategies in climbing up the ladder in the cleaning industry and rapidly acquiring larger portions of the market share.

We will not have to compete with a big number of start-ups in the commercial sector, therefore our progress or advancement into the big leagues of the industry will not be hindered by too many competitive obstacles or hurdles in the way.

Our major advantage however lies in the incredible amount of expertise and experience that our principal owner Stephanie Ryder will be bringing into the equation.

As an entrepreneur who has had her fair share of successes and failures in the last decade, Stephanie will have a clear understand of the strategies and tactics that are required to get us across the finishing line ahead of others and avoid major disasters that our competitors may push us into.

The fact that we will be assembling a cleaning team of experienced professionals blended enthusiastic and energetic college students will allow us to achieve a working dynamic that will push our efficiency higher than that of other companies.

Basically, our company will form a cleaning staff that will strive to outwork and outsmart employees of other cleaning companies.

In an industry which is heavily reliant on service, the key is to employ workers who are willing to put in the best performance within the shortest period of time available. Our extensive and rigorous training programs will allow our workers to develop themselves, sharpen their skills at all times and stay updated with the latest developments in the world of cleaning products and equipment.

Our training facility for the workers will turn out to be a game changer and a breeding ground for the best workers in the cleaning industry in the country.

  • Key Competitive Weakness

Our key competitive weaknesses stem from our lack of experience being a start-up company. We may have the best cleaning staff in the country assembled, but that will not allow us to strike deals with numerous clients at the same time.

Therefore, our availability is something that may compromise our revenue and income generation. We have a limited number of workers who will not be overworked severely according to the company policy.

Therefore, it will not be possible for us to bring in a massive number of clients every month. We hope to tackle this problem by finding ways to maximize our income and profit generation. That will allow us to employee more workers, even individual contractors with a part time schedule, and we can plan on increasing our portfolio of monthly or annual clients.

Since our current business plan ( which is based on the current financing and funding that is available to us ) only allows us to operate within the boundaries of the state of Illinois, our company will have limited reach unlike the other major corporations in the industry which are willing to provide their services all across the country.

Therefore, we will be missing out on a major chunk of the industry market which is outside the state of Illinois and that will result in a series of missed opportunities that could quite possibly hurt our finances considerably in the long run.

If we are to compete with the major names in the industry, we must generate enough income to expand our business beyond the borders of Illinois and give clients around the country an opportunity to be impressed by our top notch services.

5. MARKET ANALYSIS

  • The Overall Market

Before you proceed, it is important to note that this is just an extract of our in-depth marketing plan. Here is the full sample cleaning business marketing plan template.

The overall size of the cleaning industry according to most estimates is somewhere around $750 million in the United States of America.

The state of Illinois is a major location in the industry mainly because of the highly industrialized and commercialized city of Chicago where cleaning services have become a necessity in nearly every neighbourhood that is flocked with commercial complexes and residential buildings.

The analysis of the cleaning industry be easily divided into two categories due to the distinct nature of the two kinds of services that cleaning companies in this industry concentrate on. The first is the commercial cleaning service and the second is the residential cleaning service.

The market analysis for both of them must be done separately because the nature and intensity of the demand in both of them are highly different.

Commercial clients usually demands cleaning companies that can provide them with state of the art janitorial services and garbage removal and disposal services. Residential clients on the other hand look for cleaning companies that can provide comparatively less heavy duty services such as carpet cleaning, upholstery, 6 hour maid services, vacuuming etc.

Changes in the Cleaning Industry Marketplace

During the time of the depression, the office rent rates went up and that comprised the ability of several corporations and large businesses to afford cleaning services. Since the depression faded way into oblivion, the office rent rates have somewhat become flatter and companies and corporations have regained the need and ability to subscribe to cleaning services.

With that being said, certain cities in the state of Illinois are experiencing a rise in rent of residential spaces. If the rates continue to rise in a similar fashion, then cleaning companies who cater to residential clients will be forced to make their prices more competitive and increase the efficiency of their projects.

This may sound like an intimidating scenario for most start-up cleaning businesses, but our company sees this as an opportunity to adapt, evolve and let the market changes mould our path to success.

One of the major changes that led to a boom in the cleaning industry in the recent years is the development and increased authority of the healthcare industry. Residing and working in unclean and filthy places posed several health hazards to residents and workers around the country.

This forces the home owners and corporate heads to resort to cleaning services, since their personal cleaning professionals unable to meet the standards that were set by the esteemed organizations in the healthcare industry.

As a result, cleaning companies were suddenly exposed to far more contracts than before, and most of the clients preferred to have long term arrangements with the cleaning companies instead of having a one off affair with the cleaning services.

One lesser known factor that influenced the growth of the cleaning industry is the ever increasing demand for aestheticism and visual appeal in homes and offices around the United States of America. People want their homes and offices to look good from both the inside and the outside. As a result, they cannot afford to have dirt and filth lying around in their office or residential space.

This prompted them to seek the professional help of cleaning services. Cleaning companies around the company are making sure that homes and offices retain and maintain the visual appeal with which they were built so that they do not become labelled outdated or unsuitable for future tenants.

Market Segments in the Cleaning Industry

Most cleaning companies do not provide an all encompassing service. The cleaning service itself can be divided into various segments, and the demand for these segmented services in the commercial or residential market is quite different from one another.

Some of the most common segmented services include janitorial services, maid services, window cleaning services, carpet cleaning services, dry cleaning, vacuuming, furniture polishing, washroom cleaning, waste removal and disposal etc.

We understand the diversity in the demand for these services across various platforms. For example, it would be erroneous for us to assume that the market demand for window cleaning in commercial complexes is the same as the market demand for window cleaning in residential homes in the suburbs of Illinois.

6. Our Target Market

One of the more impressive aspects of the cleaning industry is the endless possibilities it provides when it comes to the target market and customers.

Sure, each cleaning company that establishes itself in the cleaning industry has its own niche and therefore its own target market and clients. However, for a start-up company like ours, we had the luxury of choosing from a wide selection of target customers.

In the commercial sector, businesses ranging from small companies to large corporations are all in need of cleaning services of one kind or the other. Schools, colleges, libraries and other variants of educational institutions too require the assistance of cleaning companies to provide a cleaner, safer and health hazard free studying environment for the bright minds of tomorrow.

In the residential sector, there are those living modern day busy urban lives who hardly have time to make their bed and keep their shoes aligned. For them, maid services are perfect to restore some order in their homes and their lives. Then again, there are clients within the residential sector who are looking to provide their newborn children with a cleaner and safer abode.

This is when they call upon the cleaning service companies to help make their homes a better place for their children to live in. As far as our operations are concerned, we are looking to cater to the commercial clients simply because we believe that the post depression era in the United States will turn these clients into profitable prospects and accounts for us.

Since we are equipped with the right size of cleaning staff and the appropriate cleaning equipments, we believe that we can cover massive office spaces as long as the clients appoint us a reasonable deadline. Window cleaning services, janitorial services and waste removal services in collaboration with the city authorities will be the major concentration areas of our business going forward.

With that being said, we will be keeping a watchful eye on the residential sector and always be open to the idea of expanding our business if lucrative opportunities present themselves.

  • Customer Buying Decisions

Whether or not a client will express their interest to subscribe to a cleaning service company will depend on two things. The first is the expertise and experience of the cleaning service company which is known to people in the neighbourhood, city or the state.

Secondly, the effectiveness and the efficacy of the marketing and advertising strategies that are created by the cleaning company. There can also be a third factor in the mix, and that is the company’s ability to impress their clients during trial periods of service, if there are any on offer.

Our company, being a start-up cleaning business, will lack the experience and renown that is required to draw in new clients.

However, what we lack in experience, we will make up with the high quality of services during the trial cleaning sessions that we will offer to our clients and also through the dynamism and strong appeal of our outbound and inbound marketing campaigns. We hope to build a brand that can consistently influence the buying decision of the customers in the industry.

7. SALES AND MARKETING STRATEGY

  • Marketing Strategy

Socialization will be at the centre of our marketing strategy. We believe that in order for our business to thrive, we must reach out to people and give them genuine reasons to subscribe to our services. Our brand of marketing will be an aggressive and effervescent one, where we will strive to convert every potential prospect into a client within a period of 30 days.

This is the reason why we will be channelling our resources towards inbound marketing, as it allows us to connect with potential clientele and stay in touch with them at all times.

Not only will be having our own website, blog and newsletter programs, but we will also be taking our business to the social media platform, where the goal would be to change people’s general perception towards cleaning service businesses and keep them informed about the advantages and benefits of hiring a cleaning service company, using both a direct and indirect (more subtle) approach.

Advertising Strategy

Our advertising strategy will be no less exuberant than our marketing strategy. We believe that it is all about forming a brand and enticing people to associate themselves with the brand in ways that appeal to them the most. Unlike other cleaning companies, we do not simply want to sell services that people can make use of. Instead, our goal is to sell experiences that people can thoroughly enjoy.

For example, our janitorial service advertisements will be specifically addressing the needs of those business owners who want to provide a wonderful working environment for their employees and thus curb down the number of complaints about their company’s working conditions.

  • Sales Tactics

Once a client shows interest in our cleaning service, our sales team will be implementing a number of different tactics to retain the interest of the client and make sure that a contractual agreement is reached.

In order to do this, we will be offering our first time customers with various unknown complimentary services and discounts that will turn out to be a surprise package for them and will thus intensify their desire to contractually obligate us to clean their offices. The idea is to make the clients feel that they are getting more than what they are paying for.

Our approach to generating publicity for our business will be divided into three steps. The first step is to convince trade magazine to publish a feature on our start-up company and the potential of our services to change offices across the neighbourhood.

The second step is to send our representatives to the local radio stations to promote our business and educate listeners on what we have in store for them. The third and final step is to partner up with manufacturers of cleaning products and provide discounts on our services to people who purchase their cleaning products.

Cleaning Services Business Plans

Carpet and upholstery cleaning services.

Like New Carpet Cleaning is a startup business which will sell carpet and upholstery cleaning services to home and condominium owners.

Cleaning Service Business Plan

Mother’s House Cleaning Service’s is a house cleaning service that is professional, trustworthy, and highly effective.

Document Shredding Business Plan

Security First Shredding provides secure paper document destruction services to businesses.

Janitorial Services Business Plan

Clean Office Pros is a startup janitorial cleaning service specializing in office cleaning and serving the Kansas City, Missouri area.

Painting Contractors Business Plan

Barnum Painters provides interior/exterior painting of residential and commercial buildings.

Septic Tank Contractor Business Plan

William's Environmental is a building contractor specializing in the installation, replacement and removal of septic tanks.

Starting a cleaning business? A good business plan will give you a leg up on the competition. To get an idea of what your business plan should look like, check out these sample business plans for cleaning services, janitorial services, carpet and upholstery cleaning services, and other related businesses.

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business plan sample for cleaning services

20+ SAMPLE Cleaning Service Business Plan in PDF | MS Word

Cleaning service business plan | ms word, 18+ sample cleaning service business plan, what is a cleaning service business plan, how to make a cleaning service business plan, different types of cleaning services, making your cleaning business a success, what is the earning potential of a cleaning service, is a cleaning service a profitable venture, what is a cleaning service’s target market.

Cleaning Service Business Plan Template

Cleaning Service Business Plan Template

Commercial Cleaning Service Business Plan Template

Commercial Cleaning Service Business Plan Template

Cleaning Service Business Plan Template

Ultimate Cleaning Service Business Plan

Cleaning Service Business Plan Example

Cleaning Service Business Plan Example

Standard Cleaning Service Business Plan

Standard Cleaning Service Business Plan

Cleaning Services Business Plan in PDF

Cleaning Services Business Plan in PDF

Draft Cleaning Service Business Plan

Draft Cleaning Service Business Plan

Street Cleaning and Sweeping Service Level Business Plan

Street Cleaning and Sweeping Service Level Business Plan

Cleaning Service Business Owner Plan

Cleaning Service Business Owner Plan

Cleaning Service Business Plan in PDF

Cleaning Service Business Plan in PDF

Sample Cleaning Service Business Plan

Sample Cleaning Service Business Plan

Cleaning Strategy Service Business Plan

Cleaning Strategy Service Business Plan

Carpet Cleaning Service Business Plan

Carpet Cleaning Service Business Plan

Cleaning Service in Business Parks Plan

Cleaning Service in Business Parks Plan

Cleaning Service Business Plan Checklist

Cleaning Service Business Plan Checklist

Advanced Cleaning Service Business Plan

Advanced Cleaning Service Business Plan

Road Cleaning Service Business Plan

Road Cleaning Service Business Plan

Printable Cleaning Service Business Plan

Printable Cleaning Service Business Plan

Basic Cleaning Service Business Plan

Basic Cleaning Service Business Plan

Cleaning Service Business Plan in DOC

Cleaning Service Business Plan in DOC

Step 1: write an executive summary, step 2: add a detailed company description, step 3: incorporate the market analysis data, step 4: list financial details, share this post on your network, you may also like these articles.

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Cleaning Service Business Plan

business plan sample for cleaning services

There are a lot of reasons why you need a solid business plan for your cleaning service business . One of the most important reasons is that it acts as an official document which helps you with framing your objectives, goals and the ways to achieve them. Preparing a business plan may require little upfront investment and research from your side. However, if you are not getting enough time to reap a quality plan, you can try downloading free business plan documents and modify it according to your business requirements .

Check the below 10+ cleaning services business plan examples and choose the one that fits your business goals .

12+ Best Cleaning Service Business Plan Examples

Cleaning service business plan template.

Cleaning Service Business Plan Template

  • Google Docs

Size: US, A4

Cleaning or Janitorial Marketing Plan Template

Cleaning or Janitorial Marketing Plan Template

Commercial Cleaning Service Business Plan Template

Commercial Cleaning Service Business Plan Template

  • Apple Pages

Size: 38 KB

Simple Cleaning Services Business Plan

Simple Cleaning Services Business Plan

Size: 714KB

Every business plan must be simple and easy to interpret the ideas while implementing it. Similarly, while creating a cleaning service business plan, there must be concise information about the management of your business, the mission statement for your company, location where you are going to offer your services, start-up cost, foreseen profits and losses, local competition, pricing and a lot more. So while creating a business plan make sure you have added all basic information which makes the plan simple yet effective. Check out the sample that highlights five elements essential to winning the competitors.

Sample Cleaning Business Plan

Sample Cleaning Business Plan

Size: 570KB

There are many parts you need to keep your eyes on while creating a business plan for cleaning business , budget is one of them. It will take you to the edge of the needle if you overspend your budget. If you are not taking the budget part very seriously while creating a business plan , you may end up with troubles smudging you. You can use the existed equipment for cleaning services instead of buying a new one. Having said that, you need to set the budgetary review on a monthly basis, so that you can review the ins and outs and modify the plan according to it. You can also consult with any cleaning business owner who has been in the field for more than years to learn the ideologies they followed in their journey.

Cleaning Operational Plan

Cleaning Operational Plan

Size: 120KB

Well, everyone can start a cleaning business, but not everyone can turn it into a thriving business. It needs a perfect plan to find a road map to success. A perfect cleaning business plan needs market research and business idea validation in order to differentiate your service offerings. A well-researched business plan asks you research on the present market standards. Once you are done with researching you will know certain strategies to break the ways of competitors to overcome your future plans.

Start-Up Cleaning Service Business Plan

Start Up Cleaning Service Business Plan

A start-up agency must compose a perfect cleaning business plan in order to succeed in the race. It is very important to prepare a well-researched business plan to avoid pitfalls that may happen in future. One of the important things to be aware of is pricing. As a start-up, it is important to identify the ideal target audience before finalizing the charges. Pricing depends on various factors like the size of your house, how often and when you clean and equipment you use to clean the area. Depending on the above-mentioned things, a cleaner can charge the client, however as a newbie in this business you should not overprice for your services. This must be included in the pricing part of the business plan .

‘How to Start’ Cleaning Business Plan

How to Start Cleaning Business Plan

If it is a start-up company you need to start with finding answers for why you need a business plan for your service. Even though your target is to boost your audience, you need to make sure you earn potential clients. Audience in common may not be a potential client for your service.

Commercial Cleaning Services Plan

Commercial Cleaning Services Business Plan

Size: 140KB

The term itself denotes that the commercial cleaning company must earn good response over its commercial aspect. For this, having a perfect business plan is mandatory. Among various business tools for promoting your service and boosting your audience, you need to find the ideal one for you. You can start googling for business plan making software so that you find many ready-made templates available in the market.

Commercial and Residential Cleaning Business Plan

Commercial and Residential Cleaning Business Plan

It is always essential to have thorough research on the present market status before creating a market plan . You need to analyse over the existing competitors, demographics and size of the market as an initial point. However, the information will not be concise to remember by heart, but you will certainly get an idea of how your business plan should be.

Maid-to-Clean Business Plan Example

Maid to Clean Business Plan

Size: 119KB

If it is a cleaning company, the business owner will have to employ four to five maids to offer their services, but as an individual maid, it is out of the pattern. If it is maid to create cleaning business plan for their limited services, then it will be of comprising content includes objective, market analysis, company description and the services they provide. Check out the sample maid-to-clean business plan attached here.

Janitorial Business Plan Sample

Janitorial Business Plan

Size: 196KB

janitorial business includes almost all kind of cleaning services such as housekeeping, building maintenance, commercial cleaning services, etc. So while preparing a business plan for janitorial services you need to be keen on including all the relevant services. A perfect cleaning service business plan must be ended up with proper validating of your idea and the facts. In this, you need to make sure all the information is true to the present market standards in order to avoid future hassles.

Standard Residential Cleaning Service

Residential Cleaning Service Business Plan

A successful business plan includes sections like an executive summary, a company description, extensive market analysis , business operations , financial projections and a lot more. This sample residential cleaning business plan comes in a way smarter than contemporary plans. This sample document contains details like vision, mission, management of the company, manpower solutions with overall services they provide. Check out the sample now.

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    business plan sample for cleaning services

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    business plan sample for cleaning services

  5. Commercial Cleaning Business Plan Template Sample Pages

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  6. Business Plan Template For Service Company

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  3. Business Plans Services| BizCentral USA

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  5. How to Create Systems for Your Cleaning Business

  6. How To Start Cleaning Business Without Cleaning Step By Step

COMMENTS

  1. Free Cleaning Service Business Plan (Download PDF Sample)

    Free Cleaning Service Business Plan (Download PDF Sample) Download Our Free Template to Get Started. A cleaning company business plan is a comprehensive document outlining your cleaning company's objectives and explaining your marketing plan, cleaning services, and funding information. It serves as the blueprint for your cleaning business.

  2. Cleaning Service Business Plan Example

    Explore a real-world cleaning service business plan example and download a free template with this information to start writing your own business plan. Don't bother with copy and paste. Get this complete sample business plan as a free text document. Download for free. Business Planning.

  3. Free Cleaning Service Business Plan Template + Example

    Get the most out of your business plan example. Follow these tips to quickly develop a working business plan from this sample. 1. Don't worry about finding an exact match. We have over 550 sample business plan templates. So, make sure the plan is a close match, but don't get hung up on the details. Your business is unique and will differ from ...

  4. Sample Cleaning Service Business Plan

    This indicates a substantial market size and highlights the demand for professional cleaning services across the country. Furthermore, the market is expected to grow at a compound annual growth rate (CAGR) of 6.2% from 2021 to 2028, reaching a projected value of $74.3 billion.

  5. Cleaning Service Business Plan Template [Updated 2024]

    Traditionally, a marketing plan includes the four P's: Product, Price, Place, and Promotion. For a cleaning services business plan, your marketing plan should include the following: Product: in the product section you should reiterate the type of cleaning services business that you documented in your Company Analysis.

  6. Business Plan for a Cleaning Business: Complete Guide

    In this article we go through, step-by-step, all the different sections you need in the business plan of your cleaning business. Use this template to create a complete, clear and solid business plan that get you funded. 1. Executive Summary. The executive summary of a business plan gives a sneak peek of the information about your business plan ...

  7. Cleaning Business Plan Template (+Free PDF Download)

    Marketing plan: Promoting your cleaning services. Financial plan: Estimating costs and projections. Operations plan: Running a thriving cleaning company. Set up your commercial cleaning business for success. A commercial cleaning business plan can kickstart a new endeavor or clear the way for growth for an existing enterprise.

  8. How to Write a Cleaning Service Business Plan

    Download this cleaning service sample business plan PDF for free right now, or visit Bplans' gallery of more than 550 sample business plans if you want more options. Don't get hung up on finding a sample business plan that exactly matches your cleaning service. Whether you're setting up a boutique eco-friendly cleaning service or a broad ...

  9. How to Write a Cleaning Company Business Plan + Free Template

    Briefly outline your cleaning services and clarify how your services will be different. Describe your target customers, and don't forget to explain how your cleaning business satisfies their needs. Name all the key members of your team and provide a summary of your cleaning company's financial projections for 3-5 years.

  10. How to write a cleaning business plan + Example

    The 7 parts of a cleaning business plan. Each cleaning service business plan has seven important parts. The best way to write your own plan is to read this article, then come back with a pen and notebook and jot down your best answers and to-do items. Writing the plan will be a lot easier if you've answered all the questions first. 1 ...

  11. How To Write A Cleaning Services Business Plan + Template

    Writing an Effective Cleaning Services Business Plan. The following are the key components of a successful cleaning services business plan:. Executive Summary. The executive summary of a cleaning services business plan is a one to two page overview of your entire business plan. It should summarize the main points, which will be presented in full in the rest of your business plan.

  12. Cleaning Business Plan Template (2024)

    1. Develop A Cleaning Business Plan - The first step in starting a business is to create a detailed cleaning business plan that outlines all aspects of the venture. This should include potential market size and target customers, the cleaning services or products you will offer, pricing strategies and a detailed financial forecast. 2.

  13. How to write a cleaning services business plan

    Here are six key sections you need to include in your business plan template to help you successfully start your cleaning company. 1. Executive summary. Every cleaning services business plan starts with a compelling executive summary that offers a concise overview of its contents. First impressions are important, and the executive summary is ...

  14. How to Write a Cleaning Services Business Plan

    Your cleaning services business plan helps you determine how to leverage finances, equipment, and employees to grow your business. It also informs how competitors and your location affect your prices, marketing strategy, and service offerings. A business plan minimizes the risk of wasting resources on pursuits that are unlikely to succeed, and ...

  15. Here is a free business plan sample for a cleaning company

    Your business plan should clearly articulate your vision, define your target market (such as residential homeowners, commercial businesses, or specialized cleaning services), and establish your company's unique selling proposition (eco-friendly products, 24/7 services, specialized cleaning techniques, etc.).

  16. Commercial Cleaning Business Plan Template & PDF Example

    Our commercial cleaning business plan is crafted to address all key elements crucial for a thorough strategic outline. It specifies the business's service protocols, marketing tactics, industry analysis, competitive positioning, organizational setup, and financial outlook. Executive Summary: Offers an overview of your commercial cleaning ...

  17. PDF Sample Business Plan For Cleaning Service PDF

    Sample from Growthink's Ultimate Cleaning Service Business Plan Template: The cleaning services industry is generally strongly correlated with the strength of the real estate market. However, last year, according to Freedonia, the commercial and residential contract cleaning services market was $48.4 billion in the US.

  18. Cleaning Business Plan Template

    Cleaning Business Plan Form. Create My Document. A cleaning business plan is a document used by individuals who want to launch their own cleaning business. It should be used by individuals regardless of whether they want to start a house cleaning or a business cleaning business. A cleaning business plan provides pertinent information including ...

  19. Cleaning Company Business Plan Sample

    By developing a comprehensive business plan, you can launch and grow a successful cleaning business that provides valuable services to your customers. 1.0 Executive Summary "Baseline Cleaning Inc." operating as "Baseline Cleaning" (the company) was incorporated in the Province of Nova Scotia on January 10, 2020 by Mike Walton.

  20. Cleaning Service Business Plan [Sample Template]

    A Sample Cleaning Service Business Plan Template 1. Industry Overview. The cleaning industry is almost always moving up the ramp of growth. The expansion of the industry has been specifically rapid in the past several years and experts believe that this exponential increase in the growth is not likely to be stunted anytime soon, at least not in the near future.

  21. Cleaning Services Business Plans

    A good business plan will give you a leg up on the competition. To get an idea of what your business plan should look like, check out these sample business plans for cleaning services, janitorial services, carpet and upholstery cleaning services, and other related businesses. Explore our library of Cleaning Services Business Plan Templates and ...

  22. 18+ SAMPLE Cleaning Service Business Plan in PDF

    Step 2: Add a Detailed Company Description. This portion of a cleaning business plan explains what your company does, who it serves, and how it outperforms rivals in meeting consumer demands. Details include your legal structure, ownership and management information, services provided, and marketing strategies.

  23. Cleaning Service Business Plan

    Every business plan must be simple and easy to interpret the ideas while implementing it. Similarly, while creating a cleaning service business plan, there must be concise information about the management of your business, the mission statement for your company, location where you are going to offer your services, start-up cost, foreseen profits and losses, local competition, pricing and a lot ...