how to write an essay in business communication

Essay on Effective Business Communication

Students are often asked to write an essay on Effective Business Communication in their schools and colleges. And if you’re also looking for the same, we have created 100-word, 250-word, and 500-word essays on the topic.

Let’s take a look…

100 Words Essay on Effective Business Communication

What is business communication.

Business communication is how people share information in a company. This can be done in different ways like meetings, emails, or phone calls. Good communication helps a business run smoothly and successfully.

Importance of Effective Communication

Effective communication is very important in business. It helps everyone understand what they need to do. When people communicate well, they can work together better and make the business more successful.

Types of Business Communication

There are two main types of business communication: internal and external. Internal communication is when people inside the business talk to each other. External communication is when the business talks to people outside, like customers or partners.

Improving Business Communication

To improve business communication, it’s important to be clear and concise. This means saying exactly what you mean in a simple way. It’s also important to listen to others and respond to their ideas.

Impact of Effective Communication

When a business communicates effectively, it can solve problems faster, make better decisions, and build stronger relationships. This can lead to more success and growth for the business.

In conclusion, effective communication is key to a successful business. It helps everyone work together and understand what they need to do. By improving communication, a business can become more successful and grow.

250 Words Essay on Effective Business Communication

Business communication is how people share information in a company. It can be between two people, a group, or even between two companies. This sharing can be about plans, ideas, updates, or any other company matters.

Importance of Business Communication

Good business communication is very important. It helps keep everyone in the company on the same page. This means everyone knows what they need to do and what is happening in the company. It also helps build strong relationships between people in the company.

There are two main types of business communication: verbal and written. Verbal communication is when people talk face-to-face or on the phone. Written communication is when people write emails, reports, or memos. Both types are important and used often in business.

Keys to Effective Business Communication

To have good business communication, there are a few things you should do. First, be clear and simple. Make sure your message is easy to understand. Second, be respectful. Treat others as you want to be treated. Third, listen well. This shows you value the other person’s ideas and thoughts.

In conclusion, effective business communication is very important. It helps companies run smoothly and builds strong relationships. To be good at it, you need to be clear, respectful, and a good listener.

500 Words Essay on Effective Business Communication

Business communication is the sharing of information between people inside a company to help achieve the company’s goals. It also involves sharing information with people outside the company. This kind of communication can be spoken, written, or even non-verbal (like body language or signs).

Importance of Effective Business Communication

Good business communication is very important. It helps people understand what they need to do and how to do it. It can also help a company do better in the business world.

For example, if a boss can clearly tell their employees what they need to do, the employees can do their jobs better. Or, if a company can clearly tell its customers about its products, the customers will be more likely to buy them.

Key Elements of Effective Business Communication

There are a few key things that can make business communication more effective.

First, the communication needs to be clear. This means that the person sending the message needs to make sure that the person receiving the message can understand it.

Second, the communication needs to be accurate. This means that the information being shared needs to be correct.

Third, the communication needs to be timely. This means that the information needs to be shared at the right time. For example, if a company is having a sale, they need to tell their customers about it before the sale starts, not after it has already ended.

Ways to Improve Business Communication

There are many ways to improve business communication.

One way is to make sure that the person sending the message is clear about what they want to say. They should think about their message before they send it. They should also make sure that their message is easy to understand.

Another way is to make sure that the person receiving the message understands it. They should ask questions if they don’t understand something. They should also make sure that they understand what they are supposed to do after they receive the message.

Finally, a company can use technology to improve their communication. For example, they can use email or video calls to share information. They can also use social media to share information with their customers.

In conclusion, effective business communication is very important. It can help a company do better in the business world. It can also help people do their jobs better. By making sure that their communication is clear, accurate, and timely, a company can make their business communication more effective. They can also use technology to improve their communication.

That’s it! I hope the essay helped you.

If you’re looking for more, here are essays on other interesting topics:

• Essay on Effect Of Technology On Communication
• Essay on Effect Of Social Media On Youth
• Essay on Effect Of Social Media On Society

Apart from these, you can look at all the essays by clicking here .

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634 Communication Essay Topics & Examples

If you’re searching for communication essay topics or examples, you’ve stumbled on the right page!

How to Write a Business Communication Essay

After finishing a business communication course, you can have different career choices within the business field and other associated fields. Hence, learning to  how to write a business communication essay  is very satisfying, of course. Most importantly, a business communication essay is to show off your introductory knowledge of the methodologies that firms use to endorse their brands through the moving world of business communications. Because the broad ranging degree is gradually developing as one of the most famous fields, learning  how to write a business communication essay  push you to become on top of the class.

Composing a very effective business communication essay will necessitate you to make a thorough research for all the methods that a particular institute endorses & gives you the internal and external communications. Business communication assimilates different ways to accomplish normal operations like marketing, corporate, communication, public relations, and advertising and consumer behavior.

Because you will understand  how to write a business communication essay , it is based on the present ideals & philosophies of business communication, which are confirmatory, administration, phrasing, quality, conversion & basic principles of punctuation, grammar, abbreviation, capitalization & spelling. The internal & external communication is about the communication through a business & communication between a business & public with the goal of promoting a product service or concept. It is a non-stop procedure, wherein the sender or the encoder will relay the verbal or the non-verbal messages.

The primary focus of students for learning the ways to write a business communication essay is to make an optimistic business results. You must always consider what the audience cares about, since it associated to the entire argument. Knowing how to write a business communication essay just means that you are very strong in positioning the prime point. Professional writers are available on the web if you are having a hard time in initiating or while starting out the essay.

Before you start the paper & because you are still discovering the ways to write the essay about business communication, we highly recommend you to put together a distinct outline. The outline must include the introduction with 3 body paragraphs & a conclusion as well. The whole essay must have at least 5 paragraphs. The introduction will indicate the thesis and the supporting keys. The introduction must get the attention of the readers; you can do this by asking questions to them, initiating a startling statistic or by making a bold or powerful statement.

When it comes to understanding how to write a business communication essay, the primary idea of everybody paragraph will be the essential keys that support the thesis. To give the readers the idea that you know how to write the essay about business communication, you must use an introductory & concluding sentence for every paragraph. Last but not the least, when you compose your conclusion, make sure you re-affirm your thesis statement. Summarize the key points of the essay, while connecting them to the unique prime idea. While learning how to write the business communication essay, pupils must be able to show off how positive communication behaviors may become a useful tool of impact. In making the essay, consider how the instrumental communication is in the norm. With all of these, you must fully comprehend how a business functions and the needs that must be put into place to keep and invite new customers.

It is equally essential for the paper to represent the channels or means of communication used to start the manifestation for a specific business in the marketplace. Pupils who are having a hard time in composing their business communication paper might need to exert some effort and time to contemplate on concepts before starting out the outline. Take down notes and listing some ideas will be of help along the way. After making a draft, you need to make sure that you do some proofreading work to check if your grammar is correct or if there are some errors and cases of plagiarism. In learning how to write an essay about business communication, if it is composed of all of these components, you can be sure that you will get an effective business communication paper that will bring you on top of your class.

Are you having a hard time in composing a well written business communication paper? The Uni Tutor can help by providing you with a personalized essay and model answers to help you manage your paper about business communication very well and get the grade that you have been dreaming of. We have different solutions on hand to fit into your academic level, time frame & budget as well. You can check our academic guidelines and see if you are still having a hard time, why don’t you consider us and give us a call to get the help that you need.  We have been in the business since 2010 and we offer advanced level personalized, tailored writing to make sure that every pupil’s academic paper is a success.

If you are unsure how to write a business communication essay, do not fear. At The Uni Tutor, we give a UK essay writing service that helps with academic research, reports, essay writing service, formatting, dissertation planning & preparation and proofreading and editing jobs.  The Uni Tutor only hire professional writers from different backgrounds to give successful and well written essay writing online, making us deliver personalized research with the best quality. Our authors have been in the position you are now and they truly understand the standards expected by the UK higher education entities.

Most of our writers have been lecturers and mentors through higher education, and so they are suited to do writing, evaluating, refining and giving advice through level essays, coursework and dissertations along with the thesis, and understand how to write a business communication essay. We are very much confident that we can help you through the best essays that we can and we believe that our outstanding essay writing service available. We strongly believe that while you are in the process of learning how to work on your essay, it must not be a trial, writing the best academic essay is a skill that is not visible to a lot of people by nature.

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Business Essay and the Best Way of Its Writing

• Academic Writing Tips

• Social Science
• Political Science

Business is an essential aspect of today’s evolving world. It is a lucrative industry that impacts many sectors, including education. Business-related courses are popular as many students are pursuing the programs. There are many branches in the business field, from business management to finance. College tutors often give students different business papers to test their knowledge as part of the assessment.

A business essay is an academic assignment that involves writing a paper that responds with a strategic and analytical approach to specific situations occurring in the market. Each business essay has a different topic that students tackle. However, the primary purpose of such essays is to collect relevant facts that align with the research question and analyze the data to get solutions.

Writing a business essay might seem simple, but it requires impressive writing skills and extensive research. You must be familiar with the topic to know the paper’s direction. Topic selection is a tricky section that affects the entire writing process. It is essential to identify a relevant topic to assist you in crafting a remarkable paper. You have to write a well-structured and compelling paper to get good grades. Presenting accurate arguments with supporting examples from reliable sources is an essential research aspect. Thus, a business essay must follow the required academic standards and theoretical frameworks.

However, writing is not everyone’s cup of tea, and incorporating logical arguments can be challenging. If you are stuck, you can check any business essay example online to understand the format. You will know how to structure the paper and relate it to the relevant themes.

That is why our writing service is here to help needy students craft exceptional essays. We will connect with a proficient business essay writer to help with the research and writing process. Get flawless documents from us and earn the best score in your class.

Business Essay Format

Most learners often overlook the importance of having a business essay format. It is imperative to use a format to help you outline your work. Proper thought organization and articulation are essential aspects that translate into a well-written business essay.

Below is an example of the format:

• Introduction
• Background information
• Introduce main topics
• Thesis statement
• Topic sentence
• Research explanation
• Restate points
• Significance of the study

The above outline is a map that will guide you to know what to include in each section. In addition, you will understand what the assignment requires you to do from the introduction to the conclusion.

If you still find it challenging to get the proper format, you can study a relevant business essay example from our site and jumpstart your paper. Whether you need a business school essay or a business plan essay, we have you covered.

Write Business Essay In 5 Steps

While writing might seem challenging, with the proper format and topic familiarity, you are on the right track. It is imperative to understand the writing process before composing your business essay. You need to read the prompt carefully to know what you are supposed to research and write about.

Here is an overview of the writing process in 5 simple steps:

• Topic Selection

Choosing a good topic is mandatory in crafting an excellent paper. You must select a theme that aligns with the research question. Additionally, ensure you select a familiar topic you are passionate about to avoid writing mistakes and illogical paragraphs.

• Extensive Research

Conduct extensive research to get facts and supporting evidence. Narrow down your theme and include only good points. Avoid broad topics because you will waste time during research.

• Essay Outline

Make sure you use a proper outline to organize your thoughts and line of arguments. Follow the format essay

Start writing your paper while using the required academic format. Organize your work and include the introduction, main body paragraphs, or conclusion.

• Editing and Proofreading

Finally, edit and proofread your essay to eliminate grammatical and spelling mistakes.

The above steps will help you during business essay writing to craft remarkable papers. It would be best to plan your time adequately to avoid rushing through the process. However, you must select an appropriate topic for your paper. It could be a business management essay or a marketing paper. No matter the subject discipline, ensure you follow the correct procedure.

Business Essay Topics

Our experts have compiled a list of different business essay topics to inspire your writing:

• Discuss the importance of bookkeeping in a business.
• Evaluate the impact of value addition in products.
• An analysis of income and expenditure transactions.
• Analyze the supply-chain industry.
• The effects of product promotion in business growth.
• How to develop an effective marketing strategy.
• Impact of policymaking in enhancing company productivity.
• What is multilevel marketing?
• Impact of technology in the business world.
• Discuss the challenges affecting entrepreneurship.
• Significance of human resource management.
• Explore the importance of budget analysis.
• How does technology impact advertising?
• The importance of a financial strategy.
• How to start an online business.
• How can organizations profit from sustainable practices?
• How to develop a positive organizational culture.
• The importance of employee diversity in an organization.
• Effective ways of fraud prevention in a company.
• Explore the communication channels in an organization.

Let us look at interesting argumentative business essay topics

• Discuss the influence of cultural differences on international companies.
• A comprehensive analysis of cryptocurrencies.
• Discuss the ethical dilemmas in international organizations.
• The influence of globalization on the business community.
• Should large organizations have a social media presence?
• Causes and effects of economic recession.
• Impact of politics on business growth.
• Discuss the effective strategies of negotiating cross-cultural business deals.
• Explore the integrity of online entrepreneurship.
• The impact of corporate social responsibility in an organization.

The field is quite diverse with various course programs. You can derive different topics from these programs to get logical arguments. So, get inspiration from the compelling business school essay examples and craft exceptional papers.

How To Start A Business Essay

Knowing how to start a business essay is essential for academic writing. The first step entails topic selection because it will determine the essay’s direction. Identifying a relevant topic is vital, and you need to ensure you get the suitable theme. It will also help save you time during research and simplify the writing process.

When it comes to essay writing service , business papers are among the assignments that require extensive research and analysis. Read the essay prompt carefully to understand the tutor’s expectations. Then, make sure you conduct a comprehensive brainstorming session to get the major points for your paper. Having the right points will help you compose logical arguments in a flawless manner.

Moreover, it would help to read previous essays and publications from reliable essays widely. You will get essential data to support your arguments. Besides, the sources will help you cite your essay correctly.

Start your essay with an insightful introduction and include your perspective regarding the topic. Incorporate a powerful thesis statement that informs your readers of the paper’s direction and the major points you will discuss.

Proceed to write the body paragraphs with a topic sentence that captures all significant arguments. Each paragraph should have well-explained arguments that flow logically.

Finally, conclude your business essay by restating your main points and the significance of the study.

Still, need help with your paper? Worry no more. Our competent business essay writers are on standby, ready to assist you with any academic paper. Stop wasting time and reach out to us. We will help you score top-of-the-class grades within no time.

The paper “Enterprises Resource Planning Success and Failure” is an outstanding example of a business essay. An Enterprise resource planning (ERP) system according to Aslan et al. (2012, p.693) is a management system within an organization that has sets of connected inclusive software, which may be used when espoused and put into practice effectively, to oversee and connect every organizational function. Basically, ERP systems may be employed as a tool for helping to improve the supply chain network as well as the level of performance by helping in decreasing cycle times.

Besides that, ERP systems have been utilized routinely in capital-intensive industries like building, construction, manufacturing, as well as defence. Latterly, ERP systems have advanced further and nowadays they are prevalent in industries such as education, health care, finance, hospitality, and telecommunications. Fundamentally, the benefits of ERP systems are hard to realise not unless a strong disposition, as well as participation, is established within the organisation; so, the article seeks to critically analyse ERP success and failure experienced by organisations.

BodyAs mentioned by Hellens et al. (2005, p.283), ERP systems are built upon a single database and application, as well as a coordinate that is unified in the whole organization. For that reason, every application serving different departments such as HR, accounting, and supply chain are integrated firmly under a single ERP system. Al-as observed by Al-Masha et al. (2003, p.354), ERP systems are useful when successfully implemented because they accelerate the process of decision-making. So, the success of ERP systems depends on the ability of an organisation’s managers to efficiently oversee the operation of a business, given that ERP systems can help them reduces operation costs.

Success drivers of ERP systems can be categorised into two: operational and technological drivers. In this case, operational drivers are associated with ways of improving organisational performance, supporting business strategies, as well as cutting production costs. On the other hand, technological drivers are predominantly associated with compliance with existing rules and regulations. The notion of success varies as the process of implementation continues, in that for planning and implementation (the first two stages of the cycle) success is mainly rooted in completing the ERP project to the standards that are acceptable within the budget as well as a time limit.

As pointed out by Hanafizadeh et al. (2010), stabilization as well as Improvement (the last two stages of the cycle) success is founded on the seeming impact of the ERP system on the performance of the organization. As indicated in Hanafizadeh et al. (2010) study, there are scores of factors vital for the success of ERP systems; support is top management one of the factors, and it involves encouraging commitment, positivity, and support of top management in the ERP project. Another factor is the utilization of knowledge as well as experience of system and technology consultants.

Additionally, the balanced project team is crucial for the success of ERP systems because it includes the integration of employees and information technology with the broad knowledge of the processes in the organization. As evidenced in Hellens et al. (2005) study, the accuracy of the information is crucial to the success of ERP project, so, data loaded from accessible legacy systems must at all times be of high quality. ERP project cannot succeed if the project management teams do not have a well-defined, detailed project plan related to the goals of the project.

Change management is also a success factor in the implementation of ERP project; so, careful attention has to be offered to this, considering that several changes in business processes are experienced during ERP systems implementation. Training and education are also important given that technical expertise regarding the ERP system, its reference model, and facts regarding its working are useful in the process of implementation. Other factors crucial for success consists of, availability of experts who aside from being in top management will frequently help the organization realize ERP system benefits.

Failure of ERP projects has been prevalent, and this has continued to bite worldwide across all business platforms. As pointed out in Xue et al. (2005, p.279) study, ERP poise substantial benefits like improving customer service, reducing manufacturing costs and boosts productivity, but these benefits are only realised after successfully implementing the ERP systems. Nevertheless, statistics show that implementation of ERP systems is still a failure amongst scores of companies. Statistically, 90 per cent of ERP systems implementations in Asia countries, especially China are either completed late or use more money and resources than those stipulated in budget.

In Xue et al. (2005) study, where they differentiated implementation success of ERP system in China as well as western countries, they noted that China had a higher percentage of failure which was attributed mainly to lack of support from top management as well as data inaccuracy. Other factors that led to ERP failure include poor participation, education and training, insignificant time ensuing from a minimal understanding of cross-operational organisational processes (Dechow & Mouritsen, 2005, p.691). Furthermore, ERP systems are exceedingly expensive, and also the need for the organisation to hire consultants to assist in the configuration as well as implementation, results in further escalation of price; thus, creating a high possibility of failure.

The cost used on consultants is almost thrice the cost of an ERP system; this negatively affects the productivity of the company and can lead also to the failure of the ERP system. ConclusionIn conclusion, it has been argued that ERP systems are beneficial because they improve the flow of information between every function of the company and also manages the connections to external stakeholders. Currently, the key basis of competitive advantage is the capability of a business to improve the processes of the supply chain.

This necessity has created the need for more advanced information systems like ERP systems. The articles have heightened numerous factors critical to the success of ERP, and which have allowed companies to efficiently plan their resources resulting in business efficient functionality and increased productivity. Failures as discussed in the article are caused by lack of support from top management, data inaccuracy, and lack of sufficient education and training.

The paper “New iPhones Show a Hit For Apple as Quarterly Profit Fluctuate 13 Percent” is an outstanding example of a business literature review. Yao (2014) explains that China is expected to provide information about its weakest growth since the occurrence of the global financial crisis within the third quarter while the property downturn is assessed based on manufacturing and investment. As a result, more pressure has been put on Beijing to unveil new stimulus measures. According to Yao (2014), the market assumes that the Communist Party leader will be able to adjust to the gradual slowdown. This will happen only in circumstances where there are no possibilities of experiencing a potentially destabilizing fluctuation in unemployment. However, anything weaker would lead to more speculations of key stimulus measures, for instance, an interest rate cut. Although the leadership has consistently provided steady aid specifically to vulnerable sectors of the economy, it has been noted that several stimuli have been ignored because China is still struggling to pay a huge local government debt (Yao 2014).

Article 2: New iPhones show a hit for Apple as quarterly profit fluctuate 13 percent

Due to strong demand for APPLE’s new larger-screen iPhones released in September, its quarterly profit increased by 13 percent. This also enabled APPLE to overcome the sluggish iPad sales (Jones 2014). Despite the more intensifying competition felt by Samsung Electronics as APPLE’s leading Smartphone competitor, Jones (2014) points out that the iPhone is attracting more consumers who are also ready to pay high prices particularly for cutting-edge handsets. Through its latest phones, Apple is profitably catching with its major competitors, such as, Samsung that have from time to time managed to post attractive sales of larger phones. It has also been noted that the marketing strength that iPhone has gained stands in contrast to sluggish iPad sales and the issues affecting Samsung’s Smartphone business (Jones 2014).

Article 3: Coal not the solution for poverty

Couchi (2014) examines that cheap coal-fueled electricity is highly considered by miners and politicians as the best alternative way out of poverty, particularly for developing nations. However, Africa has not considered this. In the business report provided by Couchi (2014) about the U.S financial group Citi, it can be noted that the booming market for African electricity has been a result of the coal approach. In the attempt to reinforce coals bearish outlook, Couchi (2014) reports that Citi discovered that a new International Energy Agency (IEA) outlook on the commodity is in contrast with the idea of BHP, the US coal producer Peabody as well as the Minerals Council of Australia which maintains that coal would play an integral role in minimizing energy poverty, particularly for developing countries. Despite its metallurgical and thermal forms, coal is considered the second-biggest mineral exported from Australia after iron ore (Couchi 2014).

Article 4: Ebola could be in the headlines, but tobacco is yet another killer in Africa

Research conducted by The Guardian (2014) shows that although Ebola dominates the headlines, there is yet another killer pandemic of great importance that continues to kill many people in the African continent unnoticeably. It is has been noted that tobacco kills at least one between two long term smokers. Currently, it is anticipated to kill 1 billion people globally before 2100. This is relatively more compared to the current number of people who die of Ebola. The Guardian (2014) terms this global issue as injustice and inequality because Transnational Tobacco Companies (TTCs), such as UK-based British American Tobacco (BAT) earn humungous profits yet they cause economic damage worthy over half a trillion dollars each year. Besides, TTCs contribute more to environmental degradation and thus create risks that compromise the health as well as the sustainability of populations. To earn more profits, TTCs are currently shifting and expanding their business to untapped markets in regions with unrestricted opportunities for growth (The Guardian 2014).

Article 5: NAB, ANZ lead pack in building home-lending share

The home loan is still considered the major driving force in recovering credit growth for banks. In this case, National Australian Bank (NAB) and ANZ are on the frontline to encourage the big banks in taking the advantage of the mortgage market, while home and business lending are sustainably becoming strong. Therefore, NAB and ANZ have put on media their fastest growth out of the big in all the past three months (Yeates 2014). Despite the faster growth and expansion made by NAB compared to their rivals in home lending, Yeates (2014) notes that analysts see business lending as a bigger concern because the bank has lost shares and faced more pressure, particularly on its margins. Generally, the home loan market is considered a major driving force that enables banks to recover from credit growth regardless of the risks associated with life specifically in business lending (Yeates 2014).

The paper “Globalization and Culture” is an outstanding example of a business essay. Today, it is common to hear people refer to the world as ‘a global village’. This has been a result of the process of globalization. This process has opened up and improved trade across regional and national borders. Not only has globalization enhanced economic interactions across nations but also improved access to information and uplifted the fight for human rights, among other benefits. Recent technological and communication developments along with improved road networks have been the key drivers of globalization. However, critics of globalization say that these benefits have been realized at a very high price: that of surrendering regional and national cultural values, mainly, for Western morals (Kwame, 2007).

Regarding this debate, two key schools of thought emerge. From one angle critics argue that globalization spreads out any and every culture all over the realm, leading to cultural heterogeneity and deeper understanding between diverse groups. This is mainly defined through the global production and distribution of commodities such that people in different parts of the world have access to commodities they would otherwise have never seen. A case in point is the cultural interaction between the United States and Japan. Teens in the U.S interact with the Japanese culture through their comic books, animations and video games, while teens in Japan interact with the American culture through watching TV shows and Hollywood movies produced in the U.S (Kwame, 2007).

On the flip side, critics argue that globalization erodes the regional and national cultural identity through cultural homogeneity. This leads to a cohesive global culture constituting diluted varieties of regional and national cultural nuances. For instance, French pastries, ‘American’ fried chicken, and Japanese sushi can be eaten in almost any part of the world. Restraint chains such as MacDonald’s and Starbucks have influenced traditions and behaviors in different countries. Even though champions of globalization claim that this merely affects consumer goods and media broadcasting, critics contend that it deteriorates customary culture ((Kwame, 2007; Czinkota, 2003).

Culture is a prevalent aspect in business whether it is in marketing, production, or human resource management. It is a key variable in the function of success in new markets (Czinkota, 2003). People’s purchasing decisions are based on a product’s design, style or color that supports their religious beliefs and practices. Empirical evidence shows that the success or failure of a company, especially, in a foreign market is reliant upon the effective managerial exercise of local religious beliefs and practices. Therefore, managers ought to be on familiar terms with their market’s religious differences given that religion influences people’s attitudes. For instance, Asians have a different attitude toward authority and women that differs from Western beliefs and practices. Whereas many parts of the world, including Asia, South America, and Africa, value collectivism very much, Americans are more individualistic. Chinese, Latin Americans and Koreans take time casually even as Americans are more proactive.

Failing to appreciate the religious beliefs and practices of the market will often lead to lots of inadvertent mistakes, such as being socially violent, cultural mix-ups, tarnished interpersonal relations, poor negotiations. As a consequence, the company’s future performance dwindles as profits decline. Lack of religious competence, or religious dogmatism, can easily put at risk millions of dollars through fruitless negotiations, lost purchases or sales, and pitiable customer relationships (Czinkota, 2003).

Cultural Literacy

Culture is a broad system that includes traditions, beliefs, attitudes, values, institutions and social interactions. This system reflects the global crunch facing the human race, and so it is a cultural catastrophe (UNESCO 1997). Dealing with such a cultural diversity calls for an important skill referred to as cultural competence. Chrisman (2007) defines cultural competence as ‘attitudes, practice skills, and system savvy for cross-cultural conditions’. The key force in work involving cultural competence is the people’s flexibility and ability to appropriately consider and treat the general public politely and in a proper way fitting their culture. Cultural literacy takes account of cultural competence plus the capacity to analytically mirror, and if needed institute change in, one’s a specific culture. Cultural literacy also comprises the capacity to examine the actions of central cultures measured against other cultures. This becomes very much useful in business. A case in point is the understanding of the effect of globalization or cross-cultural businesses on indigenous cultures all over the world.

Cultural literacy has been likened to an iceberg, through the iceberg model of culture. This is due to the expanse contextual material one requires to understand the culture. Cultural literacy often involves much more than the information essentially spoken. In other words, to understand the meaning of a cultural term, one has got to have much information that is not revealed by the bare meaning of that term. The clear cultural meaning of the term is like the ‘tip of an iceberg’ meaning that the deeper understanding lies below the casual meaning of the term and it constitutes a person’s own applicable information. It is known that 15 per cent or less of an iceberg can be seen above the water surface, 85 per cent or more of the iceberg is submerged below the water surface. This means that there is quite a different picture depicted shallowly from that which is the actual translation in the literature, giving the imprint that implied information comprises relatively tiny bits and pieces of information, left out by the correspondent due to dismissal or suitability (Hawkes, 2001).

Figure 1: Iceberg Model of Culture

It has been stated earlier that culture is a broad system that among other aspects involves religion. The world is very diverse in terms of culture as well as religion. Each culture embodies a creation in itself and yet it is not closed. Cultures give religious convictions semantics, and religions provide decisive connotation to each culture. Religion is a way of life for numerous cultures saturating every one human action. In other cultures, it characterizes the utmost ambitions of human life, and for others, religion is an institution that claims to convey a meaning of deliverance (Hawkes, 2001).

The paper “The Different Communications ” is an outstanding example of a management assignment. Phone: 23 rd August: the communication was made to remind that the bill for the mobile phone is outstanding and if not paid within the date will have a fine imposed on it. The communication was successful as it helped to fulfill my need and acted as a reminder. Further, the call also ensured that it was complete and all the details like outstanding amount, due date, late fine, and other details were provided. The call was complete and highlighted the important aspect which if ignored could have an impact on my usage.

Radio: 24 th August: The communication was made regarding the areas which are having huge traffic and showed the roads which should be avoided. The communication was successful as it helped to fulfill my requirements by highlighting the different roads which need to be avoided and which need to be used. The communication was further clear and loud regarding the different roads and path which should be avoided. This method acted as one where proper guidance was provided and acting in the correct way was highlighted so those correct decisions can be taken.

Communications that were unsuccessful

Television: 24 th August: The communication was made regarding the sale of women’s garments. The communication was ineffective because in the first instance it didn’t meet my needs and requirements as I was not looking to shop. Secondly, the message was not constructed properly as it didn’t speak about the brands which were available on sale, the different garments which were available, and also didn’t highlight the date when the sale would end.

Phone: 25 th August: The communication was made regarding the mobile bill payment which has already been made. The call was ineffective because it was not required as the payment has been made and I had the required receipt. The call was instead a wastage of time. In addition to it, the call was not constructed properly and required to focus on areas through which a message would have been enough as a source of communication to ensure that the payment was correctly entered.

Reasons for communication not to be successful

The communication process can be improved in the following ways

Firstly, ensuring that the communication which is made is required and is addressed properly so that the person who receives the communication gains from it (Nicholas, 2013)

Secondly, providing complete information is essential as it will serve as a benchmark to evaluate the manner in which different information is passed (Anne & Bochner, 2007). It will also help to understand the important matter which has been spoken and will help to highlight the manner in which changes can make so that proper communication and message is passed

Thirdly, the targeted audience was wrong and it is important to correct the audience (Mehrabian and Susan, 2007). This will help to improve the validity and reliability of the communication and will ensure that the process of communication becomes effective and is directed towards the correct person

Fourthly, the process of communication needs to be improved and changed so that the message is correctly interpreted and passed with the same intention (Imahori & Lanigan, 2012). This will help the listeners to evaluate the message in the correct form and will help to ensure maximum response.

Fifthly, the media which are used needs to be chosen wisely as the usage of a message instead of a phone call for bill paid confirmation would have been more helpful and could have caught the attention of the audience in a better way. This would have multiplied the effectiveness of communication and would have helped to understand the important points and issues.

The process of communication thereby requires working on the smaller and important aspect so that the overall process of communication improves and helps to provide the required dimensions through which effectiveness can be gained in the manner messages are passed.

The paper “Why Did Telefonica Initially Focus on Latin America” is a perfect example of a business assignment. Based on Telefonica’s objectives of rapidly increasing shareholder value, profits and achieving growth, it had to take advantage of location economies. Hence, the company initially focused on Latin America, as it must have perceived FDI to be a means for circumnavigating trade barriers. Indeed, the reasons why Telefonica initially focused on Latin America are perceivable through the lens of the Uppsala Model Theory.

According to the theory, the internalisation of a company across many foreign markets is correlated to psychic distance, where the first entry is to foreign markets that are familiar and closer in regards to the psychic distance of the host country, before making subsequent entries in foreign markets with greater psychic distance. Psychic distance comprises the differences in culture, language and political systems (Falvo & Parshad 2005).

Within the perspective of Uppsala Model Theory, it should be argued that companies tend to gradually increase their activities in international markets through a series of incremental stages, where the succeeding steps are anchored in learning and adapting to foreign markets (Pandian & Sim 2002).

This implies that the firms fast gain experience from the markets, where they have closer cultural ties before expanding to foreign markets. For instance, Telefonica had to first gain experience as a telecoms operator in Latin America, since the region has deep cultural ties with Spain, where it is headquartered.

Strategic competitive advantages

The company’s decision to slowly expand to Europe appeared opportunistic as well as strategic. Europe had initially possessed trade barriers that lowered the chances of successful entries. Essentially, there is a correlation between culture and national competitive advantage, where countries that are likely to impose trade barriers, in terms of competition are bypassed in preference to those that are less competitive (Enu & Attah-Obeng 2010). This argument is based on Dunning’s Eclectic Theory, which hypothesises that a company will always seek to leverage their specific advantages, including marketing, knowledge, skilled personnel, technology and information (Dunning 2001).

In this case, the Latin American markets were growing rapidly. They also experienced an increased high adoption rate and usage of mobile phones and internet connections. Additionally, after the Spanish government privatised Telefonica and deregulated the Spanish telecommunications market, the company’s core objective became increasing shareholder value, profits and achieving growth.

This implies that profit maximisation is a major drive to foreign direct development; through the use of particular advantages the company has (Glesem et al. 1990). It, therefore, had to select a region that would enable it to achieve higher profits. The company selected Latin America over Europe. Latin America had few entry barriers, such as competition and government regulations, while Europe had greater barriers due to more competitors. This implies that imperfect competition within the marketplace is a key incentive for expanding abroad. Besides, European mobile telecommunications operators had agreed they would not invade each other’s markets. However, after the entry of America Movil into Latin America, Telefonica faced a stronger competitor, forcing it to expand to Europe.

Commenting on other student’s post:

Why did Telefonica initially focus on Latin America?  Why was it slower to expand in Europe, even though Spain is a member of the European Union?

While the student hinted at the growth of multinational enterprises, a brief outline detailing why the company expanded and reasons for expansion could have provided a more relevant backdrop. Additionally, the reference to the Socialist Party by Popular Part in the general election of 1996 was irrelevant and out of context. The student’s decision to link the factors for the European Union to the opening of the telecommunications sector was misplaced. Rather, the student should have selected reasons why Telefonica selected to begin operating in Latin America before making headway to Europe. However, reference to high competition in the sector in Europe was justified.

Accordingly, the student should have explored the close cultural ties between Spain and Latin America, as the major drivers that triggered Telefonica to first launch in the region before expanding to Europe. In supporting the argument, a reference to a relevant theory, such as the Uppsala Model Theory could have pointed to the reasons why internationalisation of a company across many foreign markets is correlated to psychic distance (Uhasselt. be 2005). This includes why the initial entry is mostly made in foreign markets that are familiar and closer in regards to the psychic distance of the host country. Afterward, an explanation of what this meant to Telefonica based on the theory could have been appropriate (Gustafsson & Zasada 2011). For instance, the student should have stated that firms get to fast gain experience from the markets where they have closer cultural ties before expanding to foreign markets.

The student should have based his arguments on Dunning’s Eclectic Theory, which proposes that firms tend to use their peculiar advantages such as marketing, knowledge, skilled personnel, technology and information (Rugman 2010). Further, he should have stated that companies view FDI as a means to circumnavigate trade barriers before going forth to describe the correlation between culture and national competitive advantage, where countries that are likely to impose trade barriers in terms of competition are bypassed in preference to those that are less competitive.

While the student was also justified in arguing that the company sought to maximise profitability and to increase shareholder value, no basis was provided to support the argument, based on the case study. At this stage, the student should have suggested a theory to support his argument (Morgan & Katsikeas 1999). Later, the student should have provided examples from the case study to defend the choice of the theory he selected. However, the student provided examples outside the case study, such as “Telefonica has been able to establish footprints in 24 countries and having an average of 120,000 professionals with consolidated revenues of 24,957 million euros in January-June 2014 and more than 315.7 million customers at June 2014”

Additionally, the reasons the student outlined as the likely motivators for Telefonica to launch first in Latin America before making entries in Europe cannot be justified, as they have not been argued appropriately. For instance, in suggesting political developments, taking policy advantage and the fact that the markets shared a common language, the student should have discussed the concept of psychic distance and the related theory, such as the Uppsala Model Theory.

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Business Communication Essay Examples for Free

The field of business communication focuses on effective interactions between stakeholders. In other words, it is about sharing information between people within and outside an organization or company. Business communication skills are crucial for anyone who strives towards a corporate job.

If you need to write an essay on business communication, you might want to look at how it helps achieve a company’s goals. Another exciting topic is communication between contrasting cultures. You can also reflect on some cases and derive the best practices from them.

Below is a curated list of business communication essays. These sample works are written and shared by the best students in this academic field.

Modes of Communication in Business

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Communication and Professionalism in Teamwork

Professionalism ideally refers to the code of conduct in a given career. Teamworking is a coordinated duty execution while acting as a group under the leadership of one person. Without a doubt, most people think that communication is just the passage of a message from one person to another. In...

Complex Project Management: Developing a Business Case

Complex project management is currently an essential requirement for the achievement of stronger project performance. For projects to be effective, project managers should manage them correctly to save on the budget and time while delivering all the expected features and functions. However, since projects today are increasing in complexity, the...

Entering Business Relations: The Case of Acme Fireworks

Operating as a sole proprietorship might originate several complications necessary to address for the future benefit of the business. When establishing legal agreements and providing services to other entities, the owners should be aware of the legal consequences of creating a nonvalid contract. In the case presented, the company Acme...

Organizational Communications Enhance Professionalism

Introduction Organizational communication is the process through which leaders in a firm develop systems of passing information to workers and outsiders. It influences the relationship between individuals from different levels of the company and has effects on the achievement of the company’s goals (Mumby & Kuhn, 2018). Effective interaction increases...

Organizational Behavior, Management and Communication

Introduction Organizational behavior and success greatly depend on communication. The transfer of information makes it easier to run the daily operations in a workspace. Without communication, the management would have probably been without order. Additionally, communication is the foundation of understanding every surrounding. Every interaction made in the world involves...

Business Communication: Proposal for Receiving Investment

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Meeting the Communication Needs of the Customers

Introduction Effective communication in any given organization is critical since it helps workers pursue their goals diligently. The present case revolves around Bob, a secretary at a local credit bureau, who is unable to meet the needs of most of the customers. His behavior is inappropriate and capable of affecting...

Effective Coaching and Mentoring in Organisations

Introduction Coaching and mentoring are often used to improve the performance of leaders in an organization. These are two different areas of qualified executive support that differ significantly. Coaching in organizations is justified because coaches help leaders cope with complex situations, maintain fairness, and achieve their goals. Coaches have specific...

Join a Union: Preparing a Persuasive Presentation

The Presentation Type: Informative or Persuasive? My presentation is persuasive, as I want to have the ability to discuss and instruct a person on making a particular decision. The Intended Audience of the Presentation My intended audience is white-collar office workers, those that often do not consider action in cases...

Internal Communication Policy: Internode

Background The given assessment will primarily focus on the Australian internet provider Internode, and its key business activities are centered around the provision of internet services, which are primarily comprised of Internode NBN Fibre Plans. It is headquartered in Adelaide, Australia, and the key founder is Simon Hackett (Internode, 2021)....

Communications Management Plan for Stakeholders

Introduction Globally, communication is considered a critical part of achieving tasks promptly. In project management, swift delivery of accurate information is critical to efficiently complete a project (Project Management Institute, 2017). A project manager has the responsibility of handling numerous responsibilities seamlessly with little or no setbacks. A communication management...

Netflix: The Public Relations Box Office Flop

Netflix’s 2011 case is an illustrative example of how customer communication errors can lead to unfavorable outcomes. Reed Hastings and Marc Randolph co-founded Netflix as an entertainment provider company in California in 1997 (Bigus & Seitjs, 2012). The company was initially successfully functioning as a rental service for VHC tapes...

Hilton Hotels: Corporate-Societal Relationships

Introduction Hilton Hotels Corporation is a famous international hospitality company, the primary products, and services of which are hotels, resorts, and vacation ownership properties. According to fortune.com, Hilton Hotels ranks 338 on the 500 lists of fortune companies (1). The corporation owns and manages more than 6,000 properties around the...

Valid Contract and Its Essential Elements

A contract is an irrevocable consensus involving two or more parties in a written or verbal form recognized by the law if there is a breach. In case of breach of a contract, the complaint must prove to the judge the elements showing the existence of a contract between the...

The Role of Technology in Interpersonal Communication in Business

Interpersonal communication is one of the essential aspects of human beings, used in every area of communication. Over the years, communication has been centered on human-to-human interaction and animal to animal interaction. In some instances, non-verbal communication has been used to communicate with animals. However, the world is a changing...

Coca-Cola and Its Public Relations Strategy

Introduction To become globally renowned and have its brand turned into a household name, producing high-quality goods and services is not enough. Apart from excelling in the manufacturing and quality management departments and creating a tremendous competitive advantage that will place it on the global map, an organization also needs...

Organizational Effectiveness and Team Communication

Introduction Leaders in business organizations apply their competencies to solve emerging challenges, mentor their followers, and establish appropriate working conditions. They improve the existing culture to foster communication, promote problem-solving and decision-making strategies, and improve collaboration. Managers can examine the challenges their workers go through in an attempt to introduce...

Social Media in Supply Chain Management

Introduction Social media is one of the most used digital tools of this day and age. Companies have come up with creative ways to use these platforms to ensure their bottom line is maintained, if not surpassed. Some of the strategies currently used include better consumer engagement, identifying trends, and...

English Language in Building Customer Relations

Introduction We live in a world that is made up of various categories of people from different backgrounds. Through the centuries, the importance of good communication between people in building customer relations has been very significant. Nowadays, as a global business is ever more growing, such importance is only getting...

Intercultural Team Communication in the Workplace

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Elements of Effective Communication

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English Language’s Role in International Trade

Introduction Nowadays, during the era of global tendencies and active global cooperation in the area of economy, politics, and technology, English has become the most important language in the sphere of business and trade. Millions of transactions in different trading spheres beginning from the tourism and hospitality industry and ending...

Effective Business Communication

Introduction The increasing number of businesses – both online and offline – makes companies think more about how they can approach both their employees and customers to achieve the best possible outcomes. Therefore, communication is one of the essential instruments intended to help managers and executives convey all the required...

The Plan of Successful Negotiation

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Strategies for Successful Organizational Communication

Introduction Nowadays, opening a business or creating a company is becoming easier every day. This trend is undoubtedly positive since it leads to the development of society, as well as the emergence of breakthrough ideas and technologies. Despite this, this process is associated with certain difficulties: many people are entirely...

The Clinical Concierge Services: Solving the Issues of Communication

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Clinical Concierge Services: Communication Problems

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Organizational Culture, Brand, and Communication

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Supplier Performance Evaluation: Industrial Products Corporation and Branco

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Various Business Ideas and Its Implementation

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International Business Etiquette in China

Introduction China is considered one of the most rapidly expanding economies in the world today. Statistics show that by 2003, China had become the United States’ third largest and European Union’s second-biggest trading partner. China’s strategic importance of international business trading makes it necessary to understand its culture and business...

Integrated Advertising, Promotion and Marketing Communications

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Interpersonal Communication in South Korean Business Culture

Introduction Interpersonal communication can have significant meaning when it comes to international companies, who operate in a different country or have business with foreign enterprises. The culture-related knowledge about the colleagues or business partners may play a major role in ensuring communication success because the latter is a key to...

Leisure Facility in Sherbury: Business Proposal

Introduction Background There has been increased concern for lack of enough leisure amenities and facilities in the town of Sherbury county, Wealdshire. Lack of the social facilities has led to public unrest. The lack of available leisure amenities has been associated with increase in teenage disorderly behaviour in the town....

Diversity Management Challenges in the Workplace Today

Introduction Globalization is being witnessed in various societal structures and socio-economic, as well as cultural aspects of the world today. The workplace is no exception in the ongoing globalization of the world. The workplace no longer has employees who share similar cultures; employees no longer come from the same geographical...

Importance of Effective Business Communication

Internal communication Internal communication is communication within a company. It happened in three ways namely upward communication and downward communication and horizontal communication. Upward communication involves communication from junior employees to managers. A business entity where this kind of communication does not exist operates in a void since there is...

Organizational Communication Study

Introduction Communication is a human and venture, the process of conveying or exchanging ideas and the information constitutes communication in general. Communication consists of different types oral and written, and messages. For communication to be effective it needs to be clear and precise, conveying the meaning to the intended audience....

Effective Meeting Management Aspects

Introduction Meetings are common occurrences in business organizations. The role of a leader in a meeting is to maximize the benefits of the meeting; whether a meeting involves a team, a committee, or a group. Structuring a meeting for effectiveness needs preparation and effort. The leader should put into consideration...

ERP Implementation – The Best Way to Enhance Business Communication

Introduction ERP is an abbreviation for enterprise resources planning, it is a technological strategy that is used to enhance communication in the organization (Dorward, 1994; pg36). It is s strategy that has been adopted by most companies to facilitate interactions with their stakeholders. Organizations make use of certain computer hardware...

Web 2.0 Effects: Web 2.0 Tools and Communications

Abstract Web applications are fast-moving toward web 2.0 technologies. Organizations are setting up systems to reap the benefits of this new technology. The reason behind this surge in web 2.0 adoption is that this technology has advantages over its predecessor, web 1.0. This technology is a mash-up of technologies, business...

Public Relations: The Importance for Business

Introduction The field of public relations is the art which the company uses to disseminate information to the employees. The information to be disseminated include those the products they offer and the services in which they are engaged in. One of the main original goals of public relations was to...

Guthy-Renker Enterprise’s Communication Audit

Introduction The Guthy Renker enterprise has recently expanded its business operations to New Zealand. We suggest that this organizational change may have had some impact on its communication practices within the currently wider spam of organization. Given that organizational change can cause communication-related issues, and the great impact communication processes...

Organizational Structure and Communication Relations

Introduction The utilization of an effective communication channel can aid in meeting organizational objectives as well as aiding managerial effectiveness. In a study carried on the impact of organizational structure on communication effectiveness on 68 respondents, seven independent variables of the organizational structure were investigated. The variance in communication effectiveness...

Pentil: Communication in Business, Negotiating Styles

The paper is a case study of a UK based drilling company called Pentil that seeks to carry out business with a Russian firm; they must make negotiations on certain aspects of the contract. The research illustrates that issues such as divergent gender roles, slower rates of decision making, reopening...

Business Communication and Its Types

Introduction Communication is a human venture, the process of conveying or exchanging the ideas and the information constitute communication in general. Communication consists of different types oral and written, and visual communication, anyhow the communication is it is only the effectiveness of the communication it matters through the necessary feedback...

Managerial Communication: A Crisis Plan

Introduction A crisis plan is needed to prepare all the people working in the organization on what to do in the event of a crisis. The preparation includes looking for and reducing the like hood of a crisis occurring and communicating with the public by alerting them the signs of...

Routine Messages and Visual Design in Business

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Business Behavior in a Changing World

Introduction In performance of the organization, decision-making plays an important role as it stipulates and determines directions and development process. Decision-making focus pertains to learning. In a team-based system, multidirectional learning is required across functions, levels, and organizations. This requires norms that are far different from those that prevailed in...

Effective Communicating at Work

Introduction Communication is always an important process in the workplace regardless of the kind of work that is carried out. Much of the time is occupied by communication than any other activity carried out and it is communication that determines whether success or failure is acquired at work. In defining...

Business Communication: Group Communications

Introduction Interpersonal and group communication is one of the most important aspects in the modern organization which influences their performance and profitability. Groups are an essential part of any organization. Critics explain that for successful performance, employees must cooperate to achieve the overall objectives of the project. In many organizations,...

Neighbourhood Care, Inc.: A Case Study of the Mediation

Introduction It is a fact beyond doubt that conflict is part and parcel of our human interaction. In fact, it has been described by some scholars as a natural resource in the human society (Brand 2003), given that it is natural for humans to be in conflict with each other...

Communication in Organizations: Flow of Information in Organizations

Abstract This report seeks to address the concept of information flow within organizations. In many companies the strategic decisions face a number of challenges in relation to insufficient resources, poor communication, and uncooperative staffs who are deemed to compromise the integration of information stored in different locations. In essence, information...

Managerial Communication: Cultural Diversity

Introduction Cultural diversity refers to the various varieties of global human societies. The term can also be used to refer to the various cultures that may exist in a specific region. The general term that is commonly used to refer to societies that have mixed cultures is multiculturalism. Cultural differences...

Resolving Conflict Through Effective Communication Techniques

Abstract This study represents a survey on the problem of conflict and communication, as the source for its solutions. This provides a scope of materials with several examples of best practices in this field. The objectivity of the research props up against the reliability of the problem for the contemporary...

Business Communications: The Diversity in the Workplace

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HP Teleconferencing Applications Adoption

Introduction This paper aims to work out a plan for the adoption of new telecommunication solutions in an organization. The company under analysis specializes in debt collection and recovery; currently, this firm has five offices located across the state. The management finds it rather difficult to connect them to one...

Top-Rated Websites for Executives

Information Technology (IT) is a tool in today’s business world that includes database management, global transactions, personnel management, logistics, and numerous other functions of an organization. IT includes the internet and website technologies that provide and transmit information at a pace never imagined before. Information is essential for any business...

Benefits of Business to Business (B2B) Messages

B2B Message 1 Business to business (B2B) messages using electronic exchanges is a part and parcel of modern-day business transactions. B2B not only ensures speed and accuracy of messaging but also, to a large extent, the confidentiality and privacy of business communication systems. The use of an electronic hotline could...

Information Systems Management

Executive Summary The intention of this research study is to examine the role that information systems management usually plays at the firm level. To start with, a brief preview of the background of Global Communication Services shall be provided. This is an organization that is concerned with the provision of...

Cancellation of Orders and Reduced Investor Faith Being Experienced by Airbus

Executive Summary Airbus has been facing the problem of cancellation on the orders of the A380 jumbo jets and this has been attributed to many reasons. The company also has been facing a declining investor trust and hence their share prices are plummeting. The company is also facing a lot...

Technology in Business Communication

Introduction When managing the operations of a business, it is important to supervise the business operation and perform controlled and coordinated functions for efficient operations. Companies have to interact with internal as well as external elements in order to successfully run the business. Businesses, therefore, make use of communication technologies...

Effective Business Communication Analysis

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Staffing for Australian Business Success in China

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Team Communication: Benefits and Challenges

Introduction In recent years, teamwork becomes very popular in organizations. Because self-managing members are working on permanent teams, the effort and expense involved in changing compensation structures are often justified. However, in more temporary teams, such as cross-functional or problem-solving teams, other types of HR policy changes (for example, altering...

Organizational Behavior: Communication Barrier

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How to Succeed in Business World

Introduction In the business environment, one needs to develop good communication and leadership skills to record business growth as well as prosperity. Effective communication is grouped into various categories that is communication between individuals, communication within groups as well as communication between leaders. In a business environment leaders must cultivate...

Teamwork Communication and Dynamics

Introduction What are the challenges that teamwork faces? What are the merits and demerits of teamwork? Group dynamics often refers to the study of groups. It also refers to the group processes. Teamwork is a term that means people working together for a particular end. Teamwork is very vital in...

Verbal Communication Skills in Customer Service

Introduction In our contemporary business environment customers are the principal asset of any organization and managing customer services and relation is very important. The general success of many organizations is linked to customer satisfaction and relationship management. The customer service and relation model used depends on the customer requirements, expectation...

Cultural Differences and Decision-Making in Business

Understanding the process of decision-making is significant to the business. The process itself is complicated since it is under the influence of diverse factors. In the context of business going global, a cultural aspect is gaining importance. Culture on the whole and language as a part of cultural background in...

Team Dynamics: Communication Within the Team

Introduction In business various tasks can be accomplished by use of teams constituted to serve that particular purpose. These teams may handle aspects such as sales promotion, IT development among other functions within affirms. For a team to succeed there is need for proper communication and understanding. The members need...

Communication with Employees, Management, Clients

Introduction Communication can be regarded as one of the factors related to the management and workforce that affect the performance of an organization either directly or indirectly. In the organization, information is conveyed through oral and written communication. Oral communication is either formal or informal. While formal communication is useful...

Managerial Communication and Employee Interaction

Globalization is the name of an amalgamation of different cultures, values, principles, working environments, personal and ethical considerations. The working people are accordingly subjected to such differing environments depending upon the profile of their company. It is easy for an individual to get in sync with a compatriot co-worker, though...

Effective Business Communication: Core Factors

Introduction Effective communication plays an indispensable role in the success of any business. As such, people should learn and acquire effective communication techniques as part of personal and business development strategy. This paper explains some of the norms of effective communication in a business setting. The role of interpersonal communication...

Lack of Communication in Organizations

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How to Write a Business Essay: an Ultimate Guide

Table of Contents

Writing an essay can be boring. A lot of essays are basically the same thing over and over again. You write an introduction, then you write your supporting paragraphs, and then you create a conclusion. Overall, the process is not a lot of fun, and you can often feel as though you are simply going through the motions for the sake of churning out extra work. But since you have to write an essay, it’s worth considering the many ways that you can make the process faster and easier. In this ultimate guide, we’ll discuss the best way to write a business essay so you can get through the process faster and with relatively little trouble.

It might seem obvious, but the first thing you need to do when you write an essay is to read the essay question. You need to be sure you understand each part of the essay question and how the parts of the question work together. You would be surprised how many students only glance at the question and then write a paper that only partially addresses the assignment. You don’t want to lose points because part of your paper isn’t on topic. If you find any parts of the paper that you don’t understand or that require explanation, be sure to contact your instructor for clarification before you start writing.

Read the essay rubric

These days, most essays have a grading rubric included with the question. A grading rubric is like a cheat sheet for writing your essay. When you review the essay rubric, you’ll see exactly how your instructor will grade your paper and what your instructor will be looking for. When you write your paper, you will therefore know exactly what to include and how to write about it in order to maximize your points—and you’ll also see what you can spend less time on because it won’t contribute to your overall grade.

Make friends with your library

Many students automatically turn to search engines like Google in order to research their papers, but this is not the most effective way to find high-quality business sources for your paper. Instead, take advantage of your library’s databases. Your college or university library will likely have dedicated business databases that collect high-quality academic articles on business topics. Using these resources in your paper will make your essay stronger and more effective, and it will put your paper on a solid academic footing.

Compile your sources before you write

Many students use the start-and-stop method to write their papers, composing a sentence or two and then stopping to look up more information in order to keep going. This, however, is an inefficient way to work. A better way is to read through your research sources before you start and copy into a separate file a series of quotations and facts that you might use in your paper, creating in-text citations and reference list entries for each before you start. Doing so will make sure that you don’t have to stop for research and have a ready bank of pre-cited material to work with as you write.

Outline before you write

Outlining is an important skill that will both save you time and improve the quality of your essay. Take time before you write to lay out your paper from beginning to end. Start with your thesis statement and carefully lay out the body paragraphs with a topic sentence, supporting details (including research, quotes, and citations ), and a closing paragraph . Plan your transitions to link paragraphs together. Any amount of outlining can be helpful, but the more effort that you put into outlining at this stage, the easier it will be to write your paper, and the less likely it will be that you get stuck in a tangent that goes nowhere or meander into a point that requires you to change your thesis and revise you whole essay.

Remember to revise and proofread

When you finish the draft of your paper, you aren’t done yet. The first draft is rarely the finished product. You should always set aside time to read your work back and to make revisions to make it clearer. You also need to carefully proofread for mechanical grammar, punctuation, and syntax issues to ensure that your paper is as close to perfect as possible. You don’t want to leave points on the table because your paper had easy to fix minor spelling or grammar errors.

Consider professional writing help

Another great way to get your paper done quickly is to seek out custom professional help from an essay writing service with academic experts. An online writing company such as this can create business papers for college students and deliver them fast. When you utilize professional writing assistance, you can receive a custom-written essay that can serve as a great model to help you understand how a professional would approach your business topic and organize and develop an essay to address your assignment. Using a model such as this can save you time and effort as you work on your own paper, allowing you to focus on the learning process more than the mechanics of academic essay writing.

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How to Write a Business Essay for Impactful Communication and Analysis

So, you've got a business essay coming up, and you're feeling a mix of excitement and a tad bit overwhelmed, right? Totally get it. Writing a business essay might sound boring, but trust me, it's a skill that's gonna come in handy when you're out there in the real world.

In this article, we're dishing out some awesome tips just for you if you have question on how to start a business essay. Think of it as your secret weapon to tackle those business essays like a pro. We'll keep it real, easy, and super practical – no fancy jargon or complicated theories. Let's dive into the world of business essay writing, where your words can make a big impact. In case you lack time or motivation to finish your assignment, use our business essay writing service to streamline the process.

What Is a Business Essay

Business essays are written pieces that explore and analyze various aspects of business-related topics, often focusing on management, marketing, finance, or entrepreneurship. They provide a platform for students and professionals to articulate their understanding of business concepts, theories, and real-world applications. Typically written in a formal and structured manner, a business essay requires critical thinking, research skills, and the ability to communicate ideas effectively. Whether delving into case studies, discussing industry trends, or evaluating business strategies, the essay aims to provide insights, draw conclusions, and contribute to a deeper understanding of the dynamic world of business.

How to Write an Introduction for a Business Essay

A business essay introduction sets the tone for the entire paper and captures the reader's attention. Here are some steps and tips to help you write an effective introduction for a business essay:

• Understand the Purpose of the Introduction

Clearly understand the purpose of your essay. Are you providing an overview of a business concept, analyzing a case study, or arguing a specific point? Tailor your introduction accordingly.

• Start with a Hook

Grab the reader's attention with a compelling hook. This could be a relevant quote, a surprising fact, a rhetorical question, or a thought-provoking statement. The goal is to make the reader want to continue reading.

• Provide Context

After the hook, provide some background or context related to the topic of your essay. Help the reader understand the significance and relevance of the subject matter in the business world.

• Thesis Statement

Clearly state your thesis or the main argument of your essay. This should be a concise and focused statement that outlines what the reader can expect from the rest of the essay. Make sure it is specific and reflects the purpose of your writing.

• Outline the Scope

Briefly outline the main points or areas that your essay will cover. This gives the reader a roadmap of what to expect and helps them understand the structure of your essay.

• Use Clear and Concise Language

Keep your introduction clear and concise. Avoid unnecessary jargon or complex language that might confuse the reader. Aim for clarity and precision.

• Be Relevant

Ensure that every sentence in your introduction is directly related to the topic of your essay. Avoid going off on tangents or providing excessive information that doesn't contribute to the main points.

• Consider the Tone

Choose a tone that is appropriate for your audience and the nature of your essay. Business essays can vary in tone, from formal and academic to more conversational, depending on the context.

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Business Essay Introduction Example

Here’s an example of an introduction for an essay titled “The Rise of E-commerce: Shaping the Future of Retail”:

The retail landscape is undergoing a seismic shift as e-commerce continues to redefine the way consumers shop. In this essay, we explore the profound implications of this digital transformation on traditional retail models and analyze the key strategies businesses are employing to thrive in this dynamic environment. From changing consumer behaviors to the strategic use of technology, the impact of e-commerce on the retail sector is undeniable, prompting businesses to adapt or face the risk of obsolescence.

How to Write a Business Essay

Working on a business essay might seem daunting, but it doesn't have to be. In this guide, we'll break down the process into simple steps to help you navigate through it smoothly. In this next section. We’ll be breaking down the essentials of drawing up a business essay from start to finish. From defining your main argument to structuring your points effectively, let's explore the key strategies that will set you on the path to success. 

Analyze the Prompt

Start by carefully reading and understanding the essay prompt. This involves breaking down the question to grasp what it's asking for, identifying the main topics, and recognizing any specific tasks or points to cover. This step helps you set the stage for a focused and relevant essay by ensuring you address all aspects mentioned in the prompt. You can hire a business essay writer to expedite the process if you want.

Think of a Thesis Statement

When writing a business essay, think of the thesis statement as the essay's compass. It should be a concise, strong sentence that lays out your main argument or viewpoint on the topic. Your thesis guides the entire essay, so make sure it's specific, debatable, and gives readers a clear idea of what to expect in your writing.

Create an Outline

We’ve already shared tips on how to write an introduction for a business essay, so let’s move on to the next stages. Organize your thoughts by outlining the main points and structure of your essay. This doesn't have to be too detailed; just a roadmap that helps you see how different ideas connect. An outline ensures a logical flow in your writing and prevents you from going off track. By the way, have you already picked business essay topics ? If not, here’s a list of great ideas you can use!

Provide Topic Background

Before diving into your main points, the business essay writing format implies giving your reader some context about the topic. Briefly introduce the key concepts, relevant facts, or historical background that will help readers understand the importance and relevance of your essay.

Write the Main Body

Start developing your essay by expanding on the main points outlined in your thesis. Each paragraph should focus on a specific idea or argument supported by evidence or examples. Be clear and concise, ensuring a smooth transition between paragraphs. It’s the most difficult part of the assignment, meaning you can use our college essay service to simplify it.

Write a Conclusion

Summarize your key points and conclusively restate your thesis. The conclusion should tie up the loose ends and leave a lasting impression on the reader. Avoid introducing new information but rather reinforce your main argument. For more details about how to write a conclusion for an essay , please refer to our guide.

Add a Bibliography

List all the sources you used in your research. Be meticulous about citing your references properly, following the chosen format (APA, MLA, etc.). This adds credibility to your essay and avoids plagiarism issues.

Edit and Proofread

As you’ve learned how to write a business essay, it’s time to master the art of self-revising. Review your essay for clarity, coherence, and grammatical errors. Editing ensures that your ideas flow smoothly, and proofreading catches any overlooked mistakes. It's a crucial step to polish your essay and present a professional piece of writing. Do you have another assignment on business management ? This guide will help you!

Choose the Writing Format

Reiterate the importance of selecting and adhering to the chosen writing format throughout the essay. Consistency in formatting, citations, and other style elements contributes to the overall professionalism of your work.

Business Essay Example

Business essay examples offer practical assistance to students tackling assignments by showcasing the application of essential writing principles in a real-world context. As a tangible reference, it demonstrates an effective essay structure and how to formulate a clear thesis statement and provide coherent arguments. By examining examples, students can glean insights into research techniques, proper citation practices, and overall essay organization, empowering them to approach their business assignments with increased confidence and proficiency.

Example 1: “The Impact of Technological Advancements on Modern Business Operations”

This essay explores the multifaceted impact of technology on operational efficiency, innovation, customer relations, and global connectivity. From integrating automation and artificial intelligence for streamlined processes to facilitating global expansion through digital platforms, technology emerges as a driving force shaping the success and sustainability of contemporary enterprises. While acknowledging the numerous benefits, the essay also highlights the challenges and ethical considerations inherent in adopting these technologies, emphasizing the need for businesses to navigate these complexities responsibly for long-term growth and competitiveness.

Example 2: “Sustainable Business Practices: A Strategic Imperative for Corporate Success”

This essay explores the pivotal role of sustainable business practices as a strategic imperative for corporate success in the contemporary entrepreneurship scene. Addressing environmental concerns, social consciousness, and economic viability, the essay delves into the multifaceted benefits of adopting sustainable approaches. It discusses how businesses can align profitability with responsible practices, emphasizing environmental stewardship, social impact, and community engagement. The essay underscores the importance of regulatory compliance and risk mitigation in business by examining the economic advantages and innovation opportunities arising from sustainable initiatives.

Final Considerations

Students engage in writing business essays to develop essential skills and knowledge crucial for success in the professional world. These essays serve as a platform for honing critical thinking, analytical, and communication skills, allowing students to articulate and analyze complex business concepts. Through the process of researching, organizing thoughts, and constructing coherent arguments, students gain a deeper understanding of business principles and practices. Business essays also cultivate the ability to synthesize information, evaluate various perspectives, and present well-reasoned conclusions. If you find with task troublesome, you can always tell us, ‘ write my research paper ,’ and one of our wordsmiths will fulfill the assignment quickly.

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Home — Essay Samples — Sociology — Effective Communication — Effective Communication: The Key to Building Strong Connections

Effective Communication: The Key to Building Strong Connections

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Words: 791 |

Published: Sep 12, 2023

Words: 791 | Pages: 2 | 4 min read

Table of contents

The importance of effective communication, key elements of effective communication, barriers to effective communication, strategies for improving communication, 1. building relationships:, 2. resolving conflicts:, 3. achieving goals:, 4. personal development:, 5. success in the workplace:, 1. clarity:, 2. active listening:, 3. empathy:, 4. nonverbal communication:, 5. respect:, 1. misunderstandings:, 2. lack of active listening:, 3. emotional barriers:, 4. assumptions and stereotypes:, 5. lack of feedback:, 1. practice active listening:, 2. foster empathy:, 3. be mindful of nonverbal cues:, 4. seek feedback:, 5. adapt to your audience: h3>, 6. practice constructive communication:, 7. educate yourself:.

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Business Communication  - Business Writing Essentials

Business communication  -, business writing essentials, business communication business writing essentials.

Business Communication: Business Writing Essentials

Lesson 6: business writing essentials.

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Business writing essentials

At some point in your professional life, you may need to write something. It’s nothing to be intimidated by, though!

Business writing is any written communication used in a professional setting, including emails , memos , and reports . It’s direct, clear, and designed to be read quickly. With time and practice, you too can become an effective business writer.

Watch the video below to learn some tips for business writing.

The basics of business writing

Good business writing shares crucial information and keeps the concerns of the audience in mind. So before you write anything, ask yourself these two questions:

What do I need to say?

Who is my audience?

Your answers will influence what and how you write, so take a moment to understand exactly why you’re writing. If you can’t clearly answer these questions, you’ll probably have trouble communicating effectively.

Most business writing needs a call to action , which is information that instructs and encourages a response. Let your readers know what they should do, where to go, and so on. Provide your contact information (such as your phone number or email address) in case anyone has questions. Essentially, make sure everyone knows what their next move should be, like in the following example.

Writing craft

Get to the point quickly. Do you need to tell your employees about a change in work schedules or an update to company policy? Tell them what they should know upfront, and don’t leave them guessing.

Make every sentence as short and clear as possible. Simplify your word choices, as you shouldn’t use complex words when simple ones will do. Also, cut any rambling thoughts. A company-wide memo about a health insurance change is not the best place to mention your recent fishing trip. In short, always omit needless words .

Although you’re in a professional setting, remember to speak to others how you would like to be spoken to. Consider using a brief greeting or conclusion, especially if you’re sharing unpleasant news, and remember that saying please and thank you goes a long way. And whenever you’re in doubt as to whether something is appropriate to write, don’t include it.

Aim to keep your paragraphs brief, as they will add focus to your message while making it easier to scan and remember. The example below is an efficient read, thanks to short paragraphs, clear sentences, and a polite, professional tone.

Good writing comes out of revision , so read over your first draft and figure out what works and what doesn’t. Clarify sentences and organize the loose structure until everything flows in a logical order. Don’t be surprised if it takes a few revisions until your document is ready to go.

As part of your revision process, try reading your work aloud, which may reveal problems you may not have noticed before. You can also get someone you trust to provide feedback on your work. Hearing their perspective can lead to new insights and issues you never knew were there.

Proofreading is another key part of revision. After you use a spell checker, read over your work again and look for spelling and grammar errors the spell checker may have missed. Also take a moment to ensure the information you’re writing about is accurate and up to date. If you submit incorrect information or sloppy writing, you may not be taken seriously. Does the following example look professional?

Remember, you won’t master business writing overnight. Effective writing is a skill that takes a lot of time and practice to develop. But once you get comfortable with it, you’ll possess an incredibly valuable job skill.

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Tone in Business Writing

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What is Tone?

"Tone in writing refers to the writer's attitude toward the reader and the subject of the message. The overall tone of a written message affects the reader just as one's tone of voice affects the listener in everyday exchanges" (Ober 88).

Business writers should consider the tone of their message, whether they are writing a memo, letter, report, or any type of business document. Tone is present in all communication activities. Ultimately, the tone of a message is a reflection of the writer and it does affect how the reader will perceive the message.

How can I make sure my messages have the appropriate tone?

The writer should consider several things when preparing to write. The following questions will help you to determine the appropriate tone for your message.

Why am I writing this document?

Who am I writing to and what do I want them to understand?

What kind of tone should I use?

You should take time to consider the purpose of your document in order to determine how you should express the message you wish to convey. Obviously, you want the message to reach your audience, and you will probably want the reader to take some action in response to your message.

When you consider the message and how you wish to express it, the tone of your message will become apparent.

For example:

Suzy is writing a job acceptance letter to an employer but is unsure of the tone she should take in the message. She has decided to accept the position. When she asks herself, "What is my intent upon writing?" she answers, "I want to accept the position, thank the company for the offer, and establish goodwill with my new co-workers." As she writes the letter she quickly assumes a tone that is appreciative for the offer and enthusiastic about beginning a new job.

Who is your audience? Whether it is an employer or a fellow worker, it is essential that you consider your reader before writing any document. Your message will be much more effective if you tailor the document to reach your specific audience. The message you wish to express must be written in a way that will effectively reach the reader.

The tone that you use to write the document directly affects how the reader will interpret what is said.

Bob is writing a cover letter for a position as a Sales Representative for a newspaper. He is unsure that he will be able to succeed at such a position, and uses phrases such as: "I hope that you will contact me..." "I know that my qualifications are not very impressive, but..."

The reader is likely to interpret these phrases to mean that Bob isn't really qualified for the position or that he doesn't really want the position.

Clearly, Bob is not assuming an appropriate tone. He must consider that:

• He is applying for a position as a Sales Representative.
• He wants the employer to ask him to come in for an interview.
• The employer will look for highly motivated and confident individuals.

If Bob were to consider these things he may rewrite his cover letter to include such phrases as: "You can reach me at 555-2233; I look forward to hearing from you." "My qualifications make me an excellent applicant for this position..."

The tone of the message has changed drastically to sound more confident and self-assured.

Fortunately, you can use the same kind of tone for most business messages. "The business writer should strive for an overall tone that is confident, courteous, and sincere; that uses emphasis and subordination appropriately; that contains nondiscriminatory language; that stresses the "you" attitude; and that is written at an appropriate level of difficulty" (Ober 88). The only major exceptions to these guidelines are when you need to write a negative business message, such as when you deny a job offer or a customer request.

Here are some general guidelines to keep in mind when considering what kind of tone to use in your letters and how to present information in that tone:

• Be confident.
• Be courteous and sincere.
• Use appropriate emphasis and subordination.
• Use non-discriminatory language.
• Stress the benefits for the reader.
• Write at an appropriate level of difficulty.

Be Confident

You can feel confident if you have carefully prepared and are knowledgeable about the material you wish to express. The manner in which you write should assume a confident tone as well. As you prepare business documents, you want the reader to do as you ask or to accept your decision. In order to make the document effective, you must write confidently.

Consequently, a confident tone will have a persuasive effect on your audience. The reader will become more inclined to accept your position, and will notice the confidence that you have. Employers are inclined to hire individuals that appear confident and sure of their abilities.

This does not mean however; that you should appear overconfident. This can easily be interpreted as arrogant or presumptuous.

Be Courteous and Sincere

A writer builds goodwill for him or herself by using a tone that is polite and sincere. It is important to strive for sincerity in tone because without sincerity, politeness can sound condescending

Consider the words and phrases you use in your document and how your reader will likely receive them. If you are respectful and honest, readers will be more willing to accept your message, even if it is negative.

Use Appropriate Emphasis and Subordination

You can help your readers to understand which of your ideas you consider most important by using emphasis and subordination. You can choose from a variety of strategies to emphasize an idea or to subordinate it.

To emphasize an idea, place it in a short sentence. A short and simple sentence will most effectively convey an important idea. You can provide further explanation, sufficient examples, or evidence in following sentences. To subordinate an idea, place it in a compound sentence.

Emphasis: Smoking will no longer be permitted in the building. The committee on employee health and safety reached this decision after considering evidence from researchers and physicians on the dangers of second-hand smoke.

Subordination: The committee on employee health and safety has finished considering evidence, and they have reached the decision that smoking will no longer be permitted in the building.

Ideas placed in the first paragraph of a document or message receive the most emphasis, followed by information placed in the last paragraph. You can subordinate an idea by placing it in middle paragraphs of your message because these paragraphs receive the least emphasis.

Use active voice to emphasize the person or thing performing an action and passive voice to emphasize the action that is being performed.

Active: Scientists have conducted experiments to test the hypothesis.

Passive: Experiments have been conducted to test the hypothesis.

Note: In most nonscientific writing situations, active voice is preferable to passive for the majority of your sentences. Even in scientific writing, overuse of passive voice or use of passive voice in long and complicated sentences can cause readers to lose interest or to become confused. Sentences in active voice are generally—though not always— clearer and more direct than those in passive voice. You can recognize passive-voice expressions because the verb phrase will always include a form of be, such as am, is, was, were, are, or been. The presence of a be-verb, however, does not necessarily mean that the sentence is in passive voice. Another way to recognize passive-voice sentences is that they may include a "by the..." phrase after the verb; the agent performing the action, if named, is the object of the preposition in this phrase.

You can also emphasize and subordinate information by letting readers know how you feel about the information.

The amount of space that you devote to an idea will help convey the idea's importance to the reader. Discuss ideas that you want to emphasize in more detail than you do ideas that you want to subordinate.

The language you use to describe your ideas can also suggest how important that idea is. Use phrases such as "most important," "major," or "primary" when discussing ideas you want to emphasize and phrases such as "a minor point to consider" or "least important" to discuss ideas you want to subordinate.

Emphasis: Our primary consideration must be cost.

Subordination: A minor point to consider is appearance

Repeating important ideas is good way to emphasize them as well. Be careful not to overuse this strategy; you will lose your readers' interest if they believe you are needlessly repeating information.

Any information that stands out from the rest of the text will be emphasized. Bolding , underlining , CAPITALIZING, indenting, and highlighting will convey emphasis to your reader. Do not use this strategy frequently or the design effect will be lost.

Use Nondiscriminatory Language

Nondiscriminatory language is language that treats all people equally. It does not use any discriminatory words, remarks, or ideas. It is very important that the business writer communicate in a way that expresses equality and respect for all individuals. Discriminatory language can come between your message and your reader. Make sure your writing is free of sexist language and free of bias based on such factors as race, ethnicity, religion, age, sexual orientation, and disability.

Not: Chairman But: Chairperson

Not: After the girls in the office receive an order, our office fills it within 24 hours. But: When orders are received from the office, they are filled within 24 hours.

Not: Executives and their wives But: Executives and their spouses

Not: Connie Green performed the job well for her age. But: Connie Green performed the job well.

Not: Dear Gentlemen: But: To Whom it May Concern:

Not: Each student must provide his own lab jacket. But: Students must provide their own lab jackets. Or Each student must provide his or her own lab jacket.

Stress the Benefits For the Reader

Write from the reader's perspective. Instead of simply writing from the perspective of what the reader can do for you, write in a way that shows what you can do for the reader. A reader will often read a document wondering "What's in it for me?" It is your job to tailor your document accordingly.

Stressing reader benefits will help you to avoid sounding self-centered and uninterested.

Write at an Appropriate Level of Difficulty

It is essential that you write at an appropriate level of difficulty in order to clearly convey your message. Consider your audience and prepare your writing so that the reader will clearly understand what it is that you are saying. In other words, prepare your style of reading to match the reading abilities of your audience. Do not use complex passages or terms that the reader will not understand. Accordingly, do not use simple terms or insufficient examples if the reader is capable of understanding your writing. A competent writer will match the needs and abilities of their reader and find the most effective way to communicate with a particular reader.

What kind of tone should I use with a negative message?

It is especially important to consider tone when you are writing a negative message. In a negative message, such as a document that rejects a job offer or denies a request, be sure to assume a tone that is gracious and sincere. Thank the reader for their input or involvement and carefully state that you cannot comply with their wishes. Follow this response with an explanation as necessary.

It is best not to draw attention to the person performing the action that will likely displease the reader. Therefore, you may want to avoid using active voice when delivering negative messages. You might also avoid stressing the reader benefits unless there are clear benefits to the negative message. It can sound insincere to stress reader benefits in a negative message.

In some negative messages, you may need to address faults or issues concerning an individual. When writing messages such as this, maintain a professional tone that does not attack the individual but that makes your position on the issue clear.

For more information about tone, see: Ober, Scott. Contemporary Business Communication . 2nd Edition. Boston: Houghton Mifflin, 1995.

How to Improve Your Business Writing

by Carolyn O’Hara

You probably write on the job all the time: proposals to clients, memos to senior executives, a constant flow of emails to colleagues. But how can you ensure that your writing is as clear and effective as possible? How do you make your communications stand out?

Partner Center

• Customer Experience

Business Writing Essentials: Your Guide to Clear and Effective Workplace Communication

Business writing is a specific style that promotes clear and effective communication between colleagues and customers, which helps achieve business goals. It’s also an art; good business writing must have the right tone and style but also needs its message to be clear. 

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Writers often use a business style to meet one or more of the following objectives:

• Encouraging action. Many professionals can guide others on what goals to pursue and how to accomplish them.
• Providing news. You can alert internal and external audiences to recent business developments.
• Explaining or justifying an action or idea. Many writers use a business style to explain or defend a decision, especially if the situation is complex and potentially controversial.
• Influencing methods. Business writing can advise audiences on more effective ways to accomplish tasks, such as leveraging a specific analytical tool or contracting outside personnel.

Why business writing is more important today than ever before

Business writing skills are crucial in today’s digital, tech-heavy world. People want information in a hurry, and writing clearly and concisely is critical to effectively communicate with an engaged audience. Here are just a few of the benefits of good business writing:

• Boosts efficiency and productivity. Effective business writing helps team members disseminate clear internal communications—such as emails or messages on chat platforms—with minimal confusion. 
• Builds manager and colleague confidence. Business leaders who explain action items properly encourage employees and colleagues to believe in their capabilities. 
• Improves your ability to manage effectively. Good management relies heavily on effective written communication. Employees are more likely to achieve results when managers send clear emails and instructions. Clear communication encourages collaboration and builds trust.
• Enhances brand reputation. Many customers encounter products and services through written content such as website blogs, social media posts, and email campaigns. Your content can influence customers’ initial perceptions and impact their purchase behavior.
• Drives more sales . A well-written piece of content can have a significant impact on your marketing and sales operations. For example, poorly written business proposals and marketing materials might give the impression that your company is unreliable. Quality content can help you convert more sales and generate more leads.

Top challenges of business writing

Providing a clear call to action.

In business writing, it’s vital to keep a clear call to action in mind. What action do you want your intended audience to take? Whether it’s a memo to a cross-functional team or a sales email to a prospective customer, start with the action in mind and don’t muddle your message.

Communicate honestly and directly by clearly defining your expectations. Interns, mid-level professionals, and executives alike value clarity and efficiency. 

Even if you only intend to share important information, be sure to clarify that no further action is necessary on your reader’s part. A clear call to action helps prevent misunderstandings, improves internal productivity, and fosters positive relationships through improved team and customer experiences.

Editing for conciseness

Get to the point faster. Keep your writing as brief as possible without cutting out essential information. Consider breaking up long paragraphs by incorporating bullet points and subheads. Make content and communication more skimmable for colleagues and customers.

Striking the right tone

An uncomplicated writing style will help people better understand your message or marketing content. Avoid overusing internal or industry-specific keywords, acronyms, and buzz words.

Convey your intended message without unnecessary words, phrases, or informal language. When writing to inform or educate, provide facts and research that support your statements and arguments. When communicating with customers, provide clear answers and helpful resources while communicating with empathy .

Ensuring writing is polished and mistake-free

Grammatical mistakes, misspellings, misused punctuation can be distracting and reflect poorly on your team or company. For important business communications, consider stepping away for a moment and revisiting with a fresh pair of eyes. 

Pro tip: Grammarly Business provides real-time writing suggestions to improve clarity, grammar, tone, and more. Send urgent emails and publish timely social media posts with peace of mind. 

Considering cultural differences

Customs, attitudes, and communication styles vary significantly across the globe, and understanding these differences is crucial to communicating more effectively in business. These differences in cross-cultural communication can often influence the voice and tone in business writing. Taking the time to consider a diverse and global perspective to your writing can positively impact your business as you build a more diverse team and customer base.

Types of business writing  

Informational writing.

Informational writing provides your colleagues with new or relevant information. In business, informational writing can be an urgent message or memo.

When writing in this style, consider the following questions:

• What information does this communication cover?
• How exactly does this information benefit the reader?
• What action should someone take after reading it?

Delivering information is often challenging because you must capture attention right away—in the subject line or above the fold. 

Instructional writing

Instructional writing explains how to do something. The objective is to guide your audience through a step-by-step process to complete a task as quickly and efficiently as possible.

Assume the reader is a new colleague or customer. Provide thorough instructions and essential details. Here are some ways to ensure your writing captures every point:

• Use imperative sentences for calls to action.
• Use bulleted lists for tasks that do not require a specific order of completion.
• Use numbered lists for tasks that need to occur in a particular order.
• Write a single action item per line. When a step requires multiple actions, your reader may miss one if instructions list two on a single line.

Persuasive writing

Persuasive writing prompts the audience to act. For example, convincing a customer to purchase a product or encouraging a team member to complete weekly tasks a day early.

To write persuasively, follow these steps:

• Understate, don’t overstate. Exaggeration and hyperbole could dent credibility and even cause the audience to dismiss the content altogether.
• Focus on benefits rather than features. What’s in it for me?
• Anticipate and preempt any potential concerns. Failing to address issues ahead of time may turn people off to your message entirely.
• If you’re aiming to persuade colleagues or customers to take action, add a clear call to action, plus instructions for taking that action.

How to develop your team’s business writing

Provide opportunities to upskill your team.

Although everyone brings their own skillset to work, that skillset can stagnate without regular training. This doesn’t just mean writing—training in customer experience improvement or cognitive and digital capabilities can be invaluable. Clear, concise phrasing and good grammar are essential, but if readers can’t understand your point, it doesn’t matter how important that point is. That’s why offering training in business writing is also essential. You can provide an in-company curriculum or engage an outside consultant for this step. 

Digital writing tools

There are many advantages to using digital writing tools to help your teams:

• Align company writing with business standards. Team members often will not develop the appropriate writing skills unless managers provide defined skill improvement goals that reflect acceptable business standards. Companies can use writing tools to measure this progress and teach team members how to switch among instructional, informational, and persuasive writing modes while remaining aligned with industry standards.
• Provide useful feedback. Providing valuable and timely feedback can be challenging. Writing tools provide team members with constructive feedback in real-time that helps them hone their writing skills.
• Provide opportunities to tailor instruction. Managers often need to tailor instruction for each team member to reflect varying job duties. Writing tools like Grammarly Business’s style guide feature can prompt managers to incorporate duty-specific terminology when drafting instructions for different team members.
• Promote engagement among team members. Writing tools can facilitate meaningful and productive team member interactions. Grammarly Business’s tone detector allows your team to set a goal tone and then adjust their writing accordingly.

Style guide  

Online style guides can be handy for organizations with team members working in various locations worldwide. Everyone communicates differently; however, customers recognize and appreciate consistency. As a result, they often feel more comfortable patronizing brands that present a unified front across marketing messages and intent. 

The more familiar that message becomes to a customer, the more likely they are to develop brand loyalty. 

Of course, even the best writing can still use some help. With Grammarly Business , your employees can keep their writing crisp, on-brand, and professional. Contact us today to learn more.

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