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CHAPTER 3 QUALITATIVE RESEARCH

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Online shopping is becoming increasingly popular though there are several risks. Hence, this study investigates the language used by an international e-commerce platform customer to voice out their dissatisfaction, types of online shopping risks on the international e-commerce platform, and strategies acquired by the platform in addressing scamming issues on their site. A qualitative approach was used to analyse the data gathered from consumers’ feedback and review of the product they purchased on the international e-commerce platform. Data were analysed thematically. The study’s findings revealed that delayed delivery and receiving counterfeit products were the most frequent complaints reported. The shopping risks identified were quality of product and delivery risks. Furthermore, the findings also revealed that the international e-commerce platform used negotiation, mediation, confrontation, and litigation strategies to combat scamming issues on its platform. The study concludes w...

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Online love fraud is a cybercrime. Victims typically lose around 500 billion rupiahs every year in Indonesia. The research related to the experiences of victims of love scammers is limited, and the authorities often ignore victims who report. This study aimed to explore the experiences of Indonesian women as a victim. The study is qualitative with a phenomenological design utilizing purposive sampling. Twelve victims of online love fraud participated in the study. Data was collected through semi-structured interviews via video chat. Data processing was carried out by verbatim transcription of the video chats. The resulting texts were then rigorously read and re-read, coded, and grouped according to emerging themes. The victims described the experiences of sending large sums of money and naked photos to the perpetrators. The themes reflect the psychosocial impact of love fraud on women: shock, sadness, anger, low self-esteem, anxiety, depression, and suicidal thoughts. Online love fraud impacts the psychosocial functioning of victims. Victims feel a double burden in losing money and self-respect. These findings highlight the importance of policy, mental health practice, and research. Conclusions suggest psychosocial intervention is vital for the survivor.

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  1. Chapter 3 Research Methodology Example Qualitative

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  3. Procedure And Time Frame In Research Methodology Example

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  4. Chapter 3 Qualitative Research Quantitative Research

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  5. (DOC) CHAPTER 3 QUALITATIVE RESEARCH

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  6. (PDF) Chapter 3 Research design and methodology

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  1. Research Design and it's Types || Qualitative, Quantitative and Mixed method research

  2. Metho 4: Good Research Qualities / Research Process / Research Methods Vs Research Methodology

  3. Quarter 1 Week 3 Qualitative and Quantitative Research

  4. GROUNDED THEORY RESEARCH

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COMMENTS

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