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The Complete Guide to Quantitative Market Research

quantitative research example in marketing

Quantitative research is a chief category in the research sphere, along with qualitative research. An encompassing aspect of market research , it can include both primary and secondary methods of extracting data. 

Although used interchangeably with qualitative research, quantitative research is a distinct process that should not be confused with its counterpart. In fact, it is the opposite of qualitative research.

Let’s navigate through the waters of quantitative research in this complete guide.

What Defines & Makes Up Quantitative Research?

As its name suggests, quantitative research is the process of aggregating quantitative, or numerical data for research purposes. This data is used for a number of applications. These include:

  • Quantifying opinions, behaviors, attitudes and problems
  • Making generalizations
  • Forming predictions
  • Discovering patterns
  • Determining averages
  • Testing relationships

Quantitative research generally relies on a larger sample size in order to quantify any issue or variable. In order to achieve this, this research method involves using mathematical and statistical means. 

This type of research answers the “what” and the “how much” of a subject within a research endeavor. As it forms generalizations, this type of method involves surveying a larger population, using measurable data and processing all the data first and then analyzing it from a statistical standpoint.

The Four Main Types of Quantitative Research

There are four main ways to perform quantitative research. Aside from their methodology, these sub-categories also seek different types of answers and conclusions.

quantitative research example in marketing

1. Descriptive Research

This is used to determine the state of variables. It describes the situation and environment surrounding a variable or topic. As such, it is used for arranging comparisons, outlining sample characteristics, overlooking emerging trends and confirming existing phenomena.

The data is collected by way of observation. Descriptive Research is used to form a hypothesis, but only after having aggregated all the necessary data.

2. Correlational Research

This research method is used to examine the relationships between different subjects and variables. Analyzing relationships is necessary to either test a hypothesis or a prediction. Because this research focuses on relationships between fixed variables, other outlying variables are not part of the investigation.

Correlational research is in direct opposition to experimental research, as none of the studied variables are manipulated. Correlations can be either positive or negative, with different degrees of the relationship’s strength.

3. Experimental Research

This method is used for finding whether there is a cause and effect relationship among variables. This kind of research relies on the scientific method. Unlike correlational research, experimental research involves manipulating variables.

Researchers would manipulate a variable to uncover its effect on another one. This method is frequently referred to as true experimentation, as no experimental undertaking leaves all variables unchanged; at least one must be influenced in some way. 

This includes manipulating, randomizing or reverting back a variable. The variables are then measured, calculated and compared.

4. Survey Research

The final research method is crucial to understanding behavior. In market research, it is often used to acclimate a brand with its target market’s desires, needs, points of contention and behaviors.

Surveys allow researchers to ask pointed questions to either discover their target audience or get a granular sense of their opinions. As such, they can be conducted within one group or many, for the sake of comparison.

Instead of turning to survey panels , which are likely to have skewed or biased results, researchers should use a random sample of people. A non-panel-based survey will garner more respondents that aren’t motivated by professional compensation.

Surveys can be administered by mail,  in-person, on the phone, or digitally. The latter has even more options: online surveys, third-party surveys, emails and in-app.

Examples of Questions for Quantitative Research

Survey research has a far larger scope of questions than do the other three types, as researchers can ask practically anything to conduct their studies. However, there are some best practices in survey questionnaires, such as focusing on your industry, your product and the desires of customers.

Learn more about asking insightful market research questions . Here are a few examples of quantitative research questions in the three other categories.

  • Is working from home the best option to improve productivity for employees with long commutes? Variable: Working from home and in-office Demographic: Employees with long commutes Quantitative Research Type : Experimental
  • How has the coronavirus changed employment for white-collar workers? Variable: Employment types and statuses Demographic: White-collar workers Quantitative Research Type : Experimental
  • How often do working people travel for a holiday? Variable: Amount of times respondents travel during a holiday Demographic: working people Quantitative Research Type : Descriptive
  • How much would you pay for a subscription to an entertainment magazine? Variable: payments for a magazine subscription Demographic: women aged 14-44, those interested in celebrities Quantitative Research Type : Descriptive
  • What is the difference in smartphone usage between Millennials and senior citizens? Variable: Time spent on using a smartphone Demographic: Millennials and seniors Quantitative Research Type: Correlational
  • Does the leadership style of car shop owners predict the job satisfaction of car salespeople? Variable: Leadership style and job satisfaction Demographic: Car shop employers and salespeople Quantitative Research Type: Correlational 

When to Use Quantitative Research and How to Analyze It

quantitative research example in marketing

The quantitative research method has specific use cases. You ought to consider which is best for your particular business, which includes your strategy, your marketing and other facets.

The core of quantitative research is to quantify a phenomenon (a problem, an inadequacy, and a slew of other occurrences) and understand its prevalence. Researchers do this by observing large portions of a population.

You should use this form of research whenever you need to be presented with the state of things at a higher level, or from a bird’s eye view. This Is because this type of research can identify links between various factors, look for correlations and discover cause and effect relationships.

Researchers can then use the results of their findings to form predictions. This is useful in market research when launching a new product, brainstorming product ideas or innovations or growing a customer base.

To analyze this research, it should first be made quantifiable and objective. Researchers should pin down the scales and units of measurements in their various studies. Then, they should organize them into easily interpretable formats.

For example, once you gather the numerical data, you can enter it into a spreadsheet. Thereafter, you can organize it by desegregating it into graphs, charts and tables. Finally, you should draw data-based conclusions from your study. You can also do further sleuthing via advanced analytics.

The Benefits and Drawbacks of Quantitative Research

Quantitative research has a bevy of benefits; it also has some hindrances. You should peruse both the positive and negative qualities of this research type before setting out on any major research project. The following may help you choose one form of research over the other, or use aspects of both.

  • Larger sample pools: the larger the group of respondents, the more accurate are the results.
  • Highly structured: Surveys, questionnaires, and other tools for recording numerical data
  • Focused: The design of the study is determined before it begins
  • Theory-based: Research tests a theory to provide support/proof
  • Designed to Be Analyzed: Numbers/statistics exist as tables, charts, figures and other non-textual forms for easy analysis.
  • Objective: Steering clear of bias as the research is separated from the data & only objective responses are sought.
  • Direct comparisons of results: The study can be set in different cultural environments, times or different groups of participants with a statistical comparison of results.
  • Focuses solely on numbers: This can be limiting as researchers may overlook other data and larger themes.
  • Superficial Representations: It cannot adequately describe complex concepts (ex: feelings, opinions) it only shows the numbers behind them. 
  • Several factors can invalidate results: A hypothesis and a model for collecting/ analyzing data.is required; any mistake can lead to bias and inaccurate illustrations.
  • Erred Structure: If any data is missing or if measurements are not clear, biases easily take precedence.

The Final Word on Quantitative Research

Market research is far too encompassing to fully complete, especially in a limited amount of time. To tackle market research, begin with a research method. Quantitative research is often a good starting point, as it shows you the existence of a problem by way of quantifying it.

Aside from confirming the existence, it can help confirm a hypothesis, find correlations and prove cause and effect relationships. A hard set of data can also help you make educated predictions.

While the three types of quantitative research methods are useful, they do have several disadvantages. The fourth one, ie, survey research helps fill in the gaps and inadequacies of numerical limitations. Interestingly enough, they too can be a source of hard data and numbers. 

Either way, market research is sure to benefit from incorporating surveys as part of the processes.

Frequently asked questions

What is quantitative market research.

Quantitative market research utilizes the techniques of quantitative research in order to better understand the target market. In quantitative research, the information gathered from surveys and questionnaires is converted into numerical values so it can be easily analyzed.

What types of questions do quantitative research answer?

Quantitative research seeks to define “what” and “how much.” It is used for identifying patterns, making predictions, establishing averages, and quantifying opinions, attitudes or behaviors.

What are the four main types of quantitative research?

The four main types of quantitative research are survey research, correlational research, descriptive research, and experimental research.

What type of surveys are used for quantitative research?

Quantitative surveys are best suited for quantitative research. In this type of survey, there are no open-ended questions, and all responses can be assigned a numerical value. In most cases, a quantitative survey is distributed to a large and random sample of individuals.

Why are large sample sizes important when conducting quantitative research?

A small sample size can lead to inaccurate results. The larger the sample size (i.e. the group of individuals who receive the survey), the more likely it is that the results will be statistically significant and accurate.

Do you want to distribute your survey? Pollfish offers you access to millions of targeted consumers to get survey responses from $0.95 per complete. Launch your survey today.

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Quantitative market research questions to ask for actionable insights

Types of quantitative market research questions, 36 quantitative research questions and examples, how to write your own quantitative market research questions, how to collect insightful data from your quantitative surveys, receive quantitative insights in weeks, not months.

There’s a big difference between asking “Why do you like our product?” and “On a scale of 1-10, how much do you like our product?” But both ways of asking are valuable in their own way.

Knowing your audience is not about guesswork or intuition, it is about concrete data. And while it’s valuable to learn the ‘why’ behind the ‘what’ with qualitative research, quantitative research is just as necessary — to spot trends, patterns and more.

Unlike qualitative research, which explores attitudes, opinions, and motivations through open-ended questions, quantitative research zeroes in on the numbers (see what we did there?). It’s the difference between gathering general opinions and collecting measurable, specific data.

But when is this approach the way to go? For starters, whenever you need to track factors over time, such as customer satisfaction. Or when assessing the popularity of a potential product feature, understanding demographic preferences, or analyzing consumer purchasing behavior in different locations.

Quantitative research reveals the impact and scale of sentiments for better decision-making. It’s also valuable when you’re looking to quantify the extent of a trend, measure the impact of a marketing campaign, or pin down the specifics of consumer behavior.

But how do you ask quantitative market research questions that don’t just scratch the surface? We’re here to give you some great examples of quantitative survey questions.

In the US? Check out these research platforms

Here are the top market research platforms in the US for reliable insights – check them out and start getting your insights today!

When thinking of quantitative market research questions, people often think ‘ ah, numbers ‘. But there’s more than meets the eye. Here’s how you can categorize the different types of quantitative research questions:

Descriptive quantitative research questions

These are your what , when , and how many types of questions. They help you sketch out the basic landscape of your market. For example, “How often do you shop online in a month?” or “What is your preferred method of payment while shopping online?” When you give answers people can select, it is quantifiable data. That’s different from asking: ”describe what a day out shopping looks like for you”, which is a qualitative question.

Comparative quantitative survey questions

These questions measure differences or changes over time or between groups. For instance, “How has your spending on online shopping changed since last year?” Comparative questions help you understand the dynamics and shifts in your market. Remember that you’re not just trying to find overlap: it’s just as important to know what differences there are.

Relationship-based quantitative survey questions

These questions aim to uncover correlations or relationships between two or more variables. They can reveal insights like, “Is there a link between age and the likelihood of using mobile payments?” These questions help you understand the deeper connections within your market, as well as test assumptions, as long as you dare to ask questions that challenge what you’re hoping to find.

Now, a quick note on reducing bias in quantitative survey questions . Here are some key points to remember:

  • The key is in how you frame your questions.
  • Always aim for neutrality.
  • Avoid leading questions that suggest a particular answer.
  • Be specific and clear to avoid confusion.
  • Consider the order of your questions, as earlier questions can influence responses to later ones.

And finally, test your survey with a small group before a full rollout, to catch and correct any unintentional bias. This way, you ensure the data you collect is as accurate and reliable as possible, giving you the best insights to make those crucial business decisions.

If you want to make a quantitative survey that hits the spot, don’t just ask generic questions. We’re here with some examples that you can adapt to make your research a success.

Descriptive market research questions

With a descriptive quantitative research question, you can quickly get the most important info for your respondents on anything ranging from buying frequency to satisfaction levels.

  • Insight : this question reveals the frequency of use, indicating customer dependency on your product or service.
  • Benefit : understanding usage patterns can guide inventory management and marketing strategies.
  • Insight : reveals the communication channels most favored by your audience.
  • Benefit : tailor your customer service and marketing outreach to your customers’ preferred channels.
  • Insight : provides an average spending figure for budget allocation in that category.
  • Benefit : helps in pricing strategies and identifying the most lucrative customer segments.
  • Insight : uncovers patterns in online shopping behavior.
  • Benefit : optimizes the timing of online marketing campaigns and promotions.
  • Insight : identifies the most effective channels for brand discovery.
  • Benefit : informs where to allocate advertising spend for maximum impact.
  • Insight : measures the likelihood (not effectiveness!) of word-of-mouth referrals.
  • Benefit : assesses customer satisfaction and the potential for organic growth.
  • Insight : highlights your unique selling points from the customer’s perspective.
  • Benefit : guides messaging to emphasize what customers value most about your brand.
  • Insight : offers a quantifiable measure of customer service satisfaction.
  • Benefit : identifies areas for improvement in customer support.
  • Insight : sheds light on the most popular aspects of your product.
  • Benefit : informs product development and feature enhancement.
  • Insight : uncovers the key motivators behind purchasing decisions.
  • Benefit : helps create targeted marketing campaigns to focus on these driving factors. 

Comparative market research questions

If you want to analyze and compare different variables, these questions can help.

  • Insight : highlights changes in consumer spending habits over time.
  • Benefit : useful for identifying trends and shifts in consumer behavior, aiding in long-term planning. Especially valuable if you add qualitative insights to this quantitative data.
  • Insight : compares consumer preferences between different shopping channels.
  • Benefit : guides omnichannel marketing strategies and resource allocation.
  • Insight : tracks changing consumer values and preferences over time.
  • Benefit : useful for aligning product development and marketing with evolving consumer values.
  • Insight : compares the weight of price versus brand in purchasing decisions.
  • Benefit : informs pricing strategies and brand positioning efforts.
  • Insight : evaluates customer perception of marketing efforts in product packaging.
  • Benefit : assesses the impact of packaging on brand image and customer approval.

What are the top research platforms in the UK?

Here’s our list of the pros and cons of key market research platforms for UK brands

Relationship-based questions for quantitative research

In quantitative research, especially when exploring relationship-based aspects, the key is not to cram multiple inquiries into one question but to ask them sequentially.

This approach allows for a clearer and more focused response to each individual question. Later, during the analysis phase, you can then correlate the responses to uncover relationships between different variables.

For instance, instead of asking, “How often do you use our product and how satisfied are you with it?”, split this into two separate questions:

  • “How often do you use our product (daily, weekly, monthly)?”
  • “On a scale of 1-10, how satisfied are you with our product?”

By asking these questions separately, you ensure that respondents clearly focus on each aspect without being overwhelmed or confused by a dual-focused question. This approach yields more accurate and reliable data.

After the survey, you can analyze the results to see if there’s a correlation between usage frequency and satisfaction levels.

Here are some examples of combinations that can work well:

  • What is your age group?
  • Insight : correlates age with shopping preferences.
  • Benefit : you can tailor marketing and sales strategies to different age demographics based on their preferred shopping channels.
  • How long have you been using our products/services?
  • Insight : links customer tenure with brand loyalty.
  • Benefit : assesses the impact of long-term use on loyalty, informing customer retention initiatives.
  • What is your approximate annual income?
  • Insight : examines the relationship between income levels and purchasing behavior for premium products.
  • Benefit : guides product and pricing strategies targeting different income segments.
  • How often do you use social media for product discovery?
  • Insight : assesses if frequent social media use for product discovery actually influences online shopping behavior.
  • Benefit : informs the effectiveness of social media marketing in driving online sales in your target market.
  • How would you rate your satisfaction with our post-purchase customer service (scale of 0-10)?
  • Insight : links the level of service post-purchase with the likelihood of repeat purchases.
  • Benefit : identifies if customer service is negatively or positively affecting repeat custom rates.

Brand tracking questions for quantitative insights

One thing you should definitely gather numerical data on, is your brand’s health. Just like your own health, stats, and numbers matter and can show you where to further investigate to ask qualitative research questions about. Learn if your brand stands strong through market trends and gain insights on whether your brand is growing in terms of awareness — and in which segments.

  • Insight : measures brand awareness among the target audience.
  • Benefit : helps assess the effectiveness of your marketing and branding efforts.
  • Insight : evaluates brand loyalty and the potential for organic growth through word-of-mouth.
  • Benefit : indicates customer satisfaction and the potential for brand advocacy.
  • Insight: Identifies the most effective channels for brand discovery.
  • Benefit: Informs where to focus marketing efforts for increased brand exposure.
  • Insight: Measures brand visibility and frequency of encounters with the brand.
  • Benefit: Helps evaluate the reach and frequency of marketing campaigns.
  • Insight: Determines which brand values resonate most with the audience.
  • Benefit: Aids in refining brand messaging and aligning it with customer values.

Quantitative consumer segmentation questions

Quantitative questions about customer segments can go beyond age group and gender. King Charles III is the same age as Ozzy Osbourne – would you say they’re very similar?

quantitative research example in marketing

It is vital that you look at more variables so you can really tell the difference between your respondents, and make informed decisions based on the whole truth. Putting these consumer profiling questions and answers in specific ranges helps you create segments to tailor your marketing and customer experience for, rather than just aiming at the entire population.

  • Insight : helps understand the economic demographics of your customers.
  • Benefit : assists in pricing strategies and identifying which income groups are most engaged with your brand.
  • Insight : reveals geographical spread and regional preferences.
  • Benefit : guides regional marketing efforts and product distribution strategies.
  • Insight : helps categorize customers by education level.
  • Benefit : useful for tailoring communication and content complexity to different education backgrounds.
  • Insight : provides insights into the professional background of your customers.
  • Benefit : helps in creating industry-specific marketing campaigns and products.
  • Insight : gives an idea of household size and composition.
  • Benefit : useful for targeting products and services aimed at families or individuals.
  • Insight : identifies customers who are parents of minors (which is different from parents of young adults, or even grown adults).
  • Benefit : informs product and marketing strategies aimed at families with children.

Okay, so now you got the gist of it and have seen what quantitative questions can look like — as they come in all shapes and sizes. But they might feel too generic for your research, or you’re looking for something specific.

Here’s how you can whip up your own quantitative questions that deliver the insights you need for data-driven decisions.

Identify the key variables you need to measure

Start by pinpointing exactly what you want to know. Is it customer satisfaction, buying behavior, or brand awareness? Determining the specific variables you need to measure sets the foundation for your entire survey.

Choose the right survey distribution method

Think about how your questions will reach your audience. Will it be online through email or social media, over the phone, or in person? Your method should align with where your target audience is most active and responsive.

Make sure your questions are crystal-clear and unequivocally unbiased

We’ve mentioned it earlier, and we’ll do it again if we have to. The way you phrase your questions can make or break your survey. Aim for clarity and simplicity – questions should be easy to understand and answer. Avoid leading or loaded questions that might sway a respondent’s answer. Remember: it’s a survey, not a sales pitch.

Know where to ask for more detailed information and qualitative data

Quantitative market research questions only tell part of the story. If you see interesting trends in say purchase behavior or price sensitivity, or a particular product gets a bad rating, dig a little deeper. Follow up important questions with qualitative research questions to analyze what’s going on behind the numbers.

If you don’t want to end up with a pile of quantitative data that doesn’t do much for you or breaks the bank unnecessarily, it’s vital you choose a form of distributing the survey that makes sense. You can work with UK market research companies to outsource it all, or do it yourself. Here’s a brief look at the pros and cons of popular methods:

Telephone surveys:

  • Pros : good for less tech-savvy demographics.
  • Cons : time-consuming, potentially costly, and declining response rates. They might be better for qualitative research.

In-person surveys:

  • Pros : also avoids any confusion with tech.
  • Cons : logistically demanding and expensive, not suited for quick data collection.

Online survey software:

  • Pros : cost-effective, broad reach, real-time data analysis, and versatile formats.
  • Cons : it’s extra important to pay close attention to survey design, so people don’t get the urge to give false answers just to get to the end.

The choice is yours, but generally, quantitative research thrives when done with online surveys and it’s the go-to method for most international market research . And here at Attest, we help you get even more out of it by giving you a chock-full toolkit. From various types of questions to robust analytical tools (and a dedicated research expert for when you need a little extra help) — we set you up for measurable success.

Speed and accuracy in market research matter — but we don’t want you to sacrifice quality. With Attest, you get fast, actionable and high-quality insights.

Which market analysis tool is right for you?

Check our rundown of the top platforms for market analysis – and start making better decisions with reliable insights in no time!

quantitative research example in marketing

VP Customer Success 

Sam joined Attest in 2019 and leads the Customer Research Team. Sam and her team support brands through their market research journey, helping them carry out effective research and uncover insights to unlock new areas for growth.

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Research Method

Home » Quantitative Research – Methods, Types and Analysis

Quantitative Research – Methods, Types and Analysis

Table of Contents

What is Quantitative Research

Quantitative Research

Quantitative research is a type of research that collects and analyzes numerical data to test hypotheses and answer research questions . This research typically involves a large sample size and uses statistical analysis to make inferences about a population based on the data collected. It often involves the use of surveys, experiments, or other structured data collection methods to gather quantitative data.

Quantitative Research Methods

Quantitative Research Methods

Quantitative Research Methods are as follows:

Descriptive Research Design

Descriptive research design is used to describe the characteristics of a population or phenomenon being studied. This research method is used to answer the questions of what, where, when, and how. Descriptive research designs use a variety of methods such as observation, case studies, and surveys to collect data. The data is then analyzed using statistical tools to identify patterns and relationships.

Correlational Research Design

Correlational research design is used to investigate the relationship between two or more variables. Researchers use correlational research to determine whether a relationship exists between variables and to what extent they are related. This research method involves collecting data from a sample and analyzing it using statistical tools such as correlation coefficients.

Quasi-experimental Research Design

Quasi-experimental research design is used to investigate cause-and-effect relationships between variables. This research method is similar to experimental research design, but it lacks full control over the independent variable. Researchers use quasi-experimental research designs when it is not feasible or ethical to manipulate the independent variable.

Experimental Research Design

Experimental research design is used to investigate cause-and-effect relationships between variables. This research method involves manipulating the independent variable and observing the effects on the dependent variable. Researchers use experimental research designs to test hypotheses and establish cause-and-effect relationships.

Survey Research

Survey research involves collecting data from a sample of individuals using a standardized questionnaire. This research method is used to gather information on attitudes, beliefs, and behaviors of individuals. Researchers use survey research to collect data quickly and efficiently from a large sample size. Survey research can be conducted through various methods such as online, phone, mail, or in-person interviews.

Quantitative Research Analysis Methods

Here are some commonly used quantitative research analysis methods:

Statistical Analysis

Statistical analysis is the most common quantitative research analysis method. It involves using statistical tools and techniques to analyze the numerical data collected during the research process. Statistical analysis can be used to identify patterns, trends, and relationships between variables, and to test hypotheses and theories.

Regression Analysis

Regression analysis is a statistical technique used to analyze the relationship between one dependent variable and one or more independent variables. Researchers use regression analysis to identify and quantify the impact of independent variables on the dependent variable.

Factor Analysis

Factor analysis is a statistical technique used to identify underlying factors that explain the correlations among a set of variables. Researchers use factor analysis to reduce a large number of variables to a smaller set of factors that capture the most important information.

Structural Equation Modeling

Structural equation modeling is a statistical technique used to test complex relationships between variables. It involves specifying a model that includes both observed and unobserved variables, and then using statistical methods to test the fit of the model to the data.

Time Series Analysis

Time series analysis is a statistical technique used to analyze data that is collected over time. It involves identifying patterns and trends in the data, as well as any seasonal or cyclical variations.

Multilevel Modeling

Multilevel modeling is a statistical technique used to analyze data that is nested within multiple levels. For example, researchers might use multilevel modeling to analyze data that is collected from individuals who are nested within groups, such as students nested within schools.

Applications of Quantitative Research

Quantitative research has many applications across a wide range of fields. Here are some common examples:

  • Market Research : Quantitative research is used extensively in market research to understand consumer behavior, preferences, and trends. Researchers use surveys, experiments, and other quantitative methods to collect data that can inform marketing strategies, product development, and pricing decisions.
  • Health Research: Quantitative research is used in health research to study the effectiveness of medical treatments, identify risk factors for diseases, and track health outcomes over time. Researchers use statistical methods to analyze data from clinical trials, surveys, and other sources to inform medical practice and policy.
  • Social Science Research: Quantitative research is used in social science research to study human behavior, attitudes, and social structures. Researchers use surveys, experiments, and other quantitative methods to collect data that can inform social policies, educational programs, and community interventions.
  • Education Research: Quantitative research is used in education research to study the effectiveness of teaching methods, assess student learning outcomes, and identify factors that influence student success. Researchers use experimental and quasi-experimental designs, as well as surveys and other quantitative methods, to collect and analyze data.
  • Environmental Research: Quantitative research is used in environmental research to study the impact of human activities on the environment, assess the effectiveness of conservation strategies, and identify ways to reduce environmental risks. Researchers use statistical methods to analyze data from field studies, experiments, and other sources.

Characteristics of Quantitative Research

Here are some key characteristics of quantitative research:

  • Numerical data : Quantitative research involves collecting numerical data through standardized methods such as surveys, experiments, and observational studies. This data is analyzed using statistical methods to identify patterns and relationships.
  • Large sample size: Quantitative research often involves collecting data from a large sample of individuals or groups in order to increase the reliability and generalizability of the findings.
  • Objective approach: Quantitative research aims to be objective and impartial in its approach, focusing on the collection and analysis of data rather than personal beliefs, opinions, or experiences.
  • Control over variables: Quantitative research often involves manipulating variables to test hypotheses and establish cause-and-effect relationships. Researchers aim to control for extraneous variables that may impact the results.
  • Replicable : Quantitative research aims to be replicable, meaning that other researchers should be able to conduct similar studies and obtain similar results using the same methods.
  • Statistical analysis: Quantitative research involves using statistical tools and techniques to analyze the numerical data collected during the research process. Statistical analysis allows researchers to identify patterns, trends, and relationships between variables, and to test hypotheses and theories.
  • Generalizability: Quantitative research aims to produce findings that can be generalized to larger populations beyond the specific sample studied. This is achieved through the use of random sampling methods and statistical inference.

Examples of Quantitative Research

Here are some examples of quantitative research in different fields:

  • Market Research: A company conducts a survey of 1000 consumers to determine their brand awareness and preferences. The data is analyzed using statistical methods to identify trends and patterns that can inform marketing strategies.
  • Health Research : A researcher conducts a randomized controlled trial to test the effectiveness of a new drug for treating a particular medical condition. The study involves collecting data from a large sample of patients and analyzing the results using statistical methods.
  • Social Science Research : A sociologist conducts a survey of 500 people to study attitudes toward immigration in a particular country. The data is analyzed using statistical methods to identify factors that influence these attitudes.
  • Education Research: A researcher conducts an experiment to compare the effectiveness of two different teaching methods for improving student learning outcomes. The study involves randomly assigning students to different groups and collecting data on their performance on standardized tests.
  • Environmental Research : A team of researchers conduct a study to investigate the impact of climate change on the distribution and abundance of a particular species of plant or animal. The study involves collecting data on environmental factors and population sizes over time and analyzing the results using statistical methods.
  • Psychology : A researcher conducts a survey of 500 college students to investigate the relationship between social media use and mental health. The data is analyzed using statistical methods to identify correlations and potential causal relationships.
  • Political Science: A team of researchers conducts a study to investigate voter behavior during an election. They use survey methods to collect data on voting patterns, demographics, and political attitudes, and analyze the results using statistical methods.

How to Conduct Quantitative Research

Here is a general overview of how to conduct quantitative research:

  • Develop a research question: The first step in conducting quantitative research is to develop a clear and specific research question. This question should be based on a gap in existing knowledge, and should be answerable using quantitative methods.
  • Develop a research design: Once you have a research question, you will need to develop a research design. This involves deciding on the appropriate methods to collect data, such as surveys, experiments, or observational studies. You will also need to determine the appropriate sample size, data collection instruments, and data analysis techniques.
  • Collect data: The next step is to collect data. This may involve administering surveys or questionnaires, conducting experiments, or gathering data from existing sources. It is important to use standardized methods to ensure that the data is reliable and valid.
  • Analyze data : Once the data has been collected, it is time to analyze it. This involves using statistical methods to identify patterns, trends, and relationships between variables. Common statistical techniques include correlation analysis, regression analysis, and hypothesis testing.
  • Interpret results: After analyzing the data, you will need to interpret the results. This involves identifying the key findings, determining their significance, and drawing conclusions based on the data.
  • Communicate findings: Finally, you will need to communicate your findings. This may involve writing a research report, presenting at a conference, or publishing in a peer-reviewed journal. It is important to clearly communicate the research question, methods, results, and conclusions to ensure that others can understand and replicate your research.

When to use Quantitative Research

Here are some situations when quantitative research can be appropriate:

  • To test a hypothesis: Quantitative research is often used to test a hypothesis or a theory. It involves collecting numerical data and using statistical analysis to determine if the data supports or refutes the hypothesis.
  • To generalize findings: If you want to generalize the findings of your study to a larger population, quantitative research can be useful. This is because it allows you to collect numerical data from a representative sample of the population and use statistical analysis to make inferences about the population as a whole.
  • To measure relationships between variables: If you want to measure the relationship between two or more variables, such as the relationship between age and income, or between education level and job satisfaction, quantitative research can be useful. It allows you to collect numerical data on both variables and use statistical analysis to determine the strength and direction of the relationship.
  • To identify patterns or trends: Quantitative research can be useful for identifying patterns or trends in data. For example, you can use quantitative research to identify trends in consumer behavior or to identify patterns in stock market data.
  • To quantify attitudes or opinions : If you want to measure attitudes or opinions on a particular topic, quantitative research can be useful. It allows you to collect numerical data using surveys or questionnaires and analyze the data using statistical methods to determine the prevalence of certain attitudes or opinions.

Purpose of Quantitative Research

The purpose of quantitative research is to systematically investigate and measure the relationships between variables or phenomena using numerical data and statistical analysis. The main objectives of quantitative research include:

  • Description : To provide a detailed and accurate description of a particular phenomenon or population.
  • Explanation : To explain the reasons for the occurrence of a particular phenomenon, such as identifying the factors that influence a behavior or attitude.
  • Prediction : To predict future trends or behaviors based on past patterns and relationships between variables.
  • Control : To identify the best strategies for controlling or influencing a particular outcome or behavior.

Quantitative research is used in many different fields, including social sciences, business, engineering, and health sciences. It can be used to investigate a wide range of phenomena, from human behavior and attitudes to physical and biological processes. The purpose of quantitative research is to provide reliable and valid data that can be used to inform decision-making and improve understanding of the world around us.

Advantages of Quantitative Research

There are several advantages of quantitative research, including:

  • Objectivity : Quantitative research is based on objective data and statistical analysis, which reduces the potential for bias or subjectivity in the research process.
  • Reproducibility : Because quantitative research involves standardized methods and measurements, it is more likely to be reproducible and reliable.
  • Generalizability : Quantitative research allows for generalizations to be made about a population based on a representative sample, which can inform decision-making and policy development.
  • Precision : Quantitative research allows for precise measurement and analysis of data, which can provide a more accurate understanding of phenomena and relationships between variables.
  • Efficiency : Quantitative research can be conducted relatively quickly and efficiently, especially when compared to qualitative research, which may involve lengthy data collection and analysis.
  • Large sample sizes : Quantitative research can accommodate large sample sizes, which can increase the representativeness and generalizability of the results.

Limitations of Quantitative Research

There are several limitations of quantitative research, including:

  • Limited understanding of context: Quantitative research typically focuses on numerical data and statistical analysis, which may not provide a comprehensive understanding of the context or underlying factors that influence a phenomenon.
  • Simplification of complex phenomena: Quantitative research often involves simplifying complex phenomena into measurable variables, which may not capture the full complexity of the phenomenon being studied.
  • Potential for researcher bias: Although quantitative research aims to be objective, there is still the potential for researcher bias in areas such as sampling, data collection, and data analysis.
  • Limited ability to explore new ideas: Quantitative research is often based on pre-determined research questions and hypotheses, which may limit the ability to explore new ideas or unexpected findings.
  • Limited ability to capture subjective experiences : Quantitative research is typically focused on objective data and may not capture the subjective experiences of individuals or groups being studied.
  • Ethical concerns : Quantitative research may raise ethical concerns, such as invasion of privacy or the potential for harm to participants.

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Muhammad Hassan

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quantitative research example in marketing

Home Market Research

Quantitative Research: What It Is, Practices & Methods

Quantitative research

Quantitative research involves analyzing and gathering numerical data to uncover trends, calculate averages, evaluate relationships, and derive overarching insights. It’s used in various fields, including the natural and social sciences. Quantitative data analysis employs statistical techniques for processing and interpreting numeric data.

Research designs in the quantitative realm outline how data will be collected and analyzed with methods like experiments and surveys. Qualitative methods complement quantitative research by focusing on non-numerical data, adding depth to understanding. Data collection methods can be qualitative or quantitative, depending on research goals. Researchers often use a combination of both approaches to gain a comprehensive understanding of phenomena.

What is Quantitative Research?

Quantitative research is a systematic investigation of phenomena by gathering quantifiable data and performing statistical, mathematical, or computational techniques. Quantitative research collects statistically significant information from existing and potential customers using sampling methods and sending out online surveys , online polls , and questionnaires , for example.

One of the main characteristics of this type of research is that the results can be depicted in numerical form. After carefully collecting structured observations and understanding these numbers, it’s possible to predict the future of a product or service, establish causal relationships or Causal Research , and make changes accordingly. Quantitative research primarily centers on the analysis of numerical data and utilizes inferential statistics to derive conclusions that can be extrapolated to the broader population.

An example of a quantitative research study is the survey conducted to understand how long a doctor takes to tend to a patient when the patient walks into the hospital. A patient satisfaction survey can be administered to ask questions like how long a doctor takes to see a patient, how often a patient walks into a hospital, and other such questions, which are dependent variables in the research. This kind of research method is often employed in the social sciences, and it involves using mathematical frameworks and theories to effectively present data, ensuring that the results are logical, statistically sound, and unbiased.

Data collection in quantitative research uses a structured method and is typically conducted on larger samples representing the entire population. Researchers use quantitative methods to collect numerical data, which is then subjected to statistical analysis to determine statistically significant findings. This approach is valuable in both experimental research and social research, as it helps in making informed decisions and drawing reliable conclusions based on quantitative data.

Quantitative Research Characteristics

Quantitative research has several unique characteristics that make it well-suited for specific projects. Let’s explore the most crucial of these characteristics so that you can consider them when planning your next research project:

quantitative research example in marketing

  • Structured tools: Quantitative research relies on structured tools such as surveys, polls, or questionnaires to gather quantitative data . Using such structured methods helps collect in-depth and actionable numerical data from the survey respondents, making it easier to perform data analysis.
  • Sample size: Quantitative research is conducted on a significant sample size  representing the target market . Appropriate Survey Sampling methods, a fundamental aspect of quantitative research methods, must be employed when deriving the sample to fortify the research objective and ensure the reliability of the results.
  • Close-ended questions: Closed-ended questions , specifically designed to align with the research objectives, are a cornerstone of quantitative research. These questions facilitate the collection of quantitative data and are extensively used in data collection processes.
  • Prior studies: Before collecting feedback from respondents, researchers often delve into previous studies related to the research topic. This preliminary research helps frame the study effectively and ensures the data collection process is well-informed.
  • Quantitative data: Typically, quantitative data is represented using tables, charts, graphs, or other numerical forms. This visual representation aids in understanding the collected data and is essential for rigorous data analysis, a key component of quantitative research methods.
  • Generalization of results: One of the strengths of quantitative research is its ability to generalize results to the entire population. It means that the findings derived from a sample can be extrapolated to make informed decisions and take appropriate actions for improvement based on numerical data analysis.

Quantitative Research Methods

Quantitative research methods are systematic approaches used to gather and analyze numerical data to understand and draw conclusions about a phenomenon or population. Here are the quantitative research methods:

  • Primary quantitative research methods
  • Secondary quantitative research methods

Primary Quantitative Research Methods

Primary quantitative research is the most widely used method of conducting market research. The distinct feature of primary research is that the researcher focuses on collecting data directly rather than depending on data collected from previously done research. Primary quantitative research design can be broken down into three further distinctive tracks and the process flow. They are:

A. Techniques and Types of Studies

There are multiple types of primary quantitative research. They can be distinguished into the four following distinctive methods, which are:

01. Survey Research

Survey Research is fundamental for all quantitative outcome research methodologies and studies. Surveys are used to ask questions to a sample of respondents, using various types such as online polls, online surveys, paper questionnaires, web-intercept surveys , etc. Every small and big organization intends to understand what their customers think about their products and services, how well new features are faring in the market, and other such details.

By conducting survey research, an organization can ask multiple survey questions , collect data from a pool of customers, and analyze this collected data to produce numerical results. It is the first step towards collecting data for any research. You can use single ease questions . A single-ease question is a straightforward query that elicits a concise and uncomplicated response.

This type of research can be conducted with a specific target audience group and also can be conducted across multiple groups along with comparative analysis . A prerequisite for this type of research is that the sample of respondents must have randomly selected members. This way, a researcher can easily maintain the accuracy of the obtained results as a huge variety of respondents will be addressed using random selection. 

Traditionally, survey research was conducted face-to-face or via phone calls. Still, with the progress made by online mediums such as email or social media, survey research has also spread to online mediums.There are two types of surveys , either of which can be chosen based on the time in hand and the kind of data required:

Cross-sectional surveys: Cross-sectional surveys are observational surveys conducted in situations where the researcher intends to collect data from a sample of the target population at a given point in time. Researchers can evaluate various variables at a particular time. Data gathered using this type of survey is from people who depict similarity in all variables except the variables which are considered for research . Throughout the survey, this one variable will stay constant.

  • Cross-sectional surveys are popular with retail, SMEs, and healthcare industries. Information is garnered without modifying any parameters in the variable ecosystem.
  • Multiple samples can be analyzed and compared using a cross-sectional survey research method.
  • Multiple variables can be evaluated using this type of survey research.
  • The only disadvantage of cross-sectional surveys is that the cause-effect relationship of variables cannot be established as it usually evaluates variables at a particular time and not across a continuous time frame.

Longitudinal surveys: Longitudinal surveys are also observational surveys , but unlike cross-sectional surveys, longitudinal surveys are conducted across various time durations to observe a change in respondent behavior and thought processes. This time can be days, months, years, or even decades. For instance, a researcher planning to analyze the change in buying habits of teenagers over 5 years will conduct longitudinal surveys.

  • In cross-sectional surveys, the same variables were evaluated at a given time, and in longitudinal surveys, different variables can be analyzed at different intervals.
  • Longitudinal surveys are extensively used in the field of medicine and applied sciences. Apart from these two fields, they are also used to observe a change in the market trend analysis , analyze customer satisfaction, or gain feedback on products/services.
  • In situations where the sequence of events is highly essential, longitudinal surveys are used.
  • Researchers say that when research subjects need to be thoroughly inspected before concluding, they rely on longitudinal surveys.

02. Correlational Research

A comparison between two entities is invariable. Correlation research is conducted to establish a relationship between two closely-knit entities and how one impacts the other, and what changes are eventually observed. This research method is carried out to give value to naturally occurring relationships, and a minimum of two different groups are required to conduct this quantitative research method successfully. Without assuming various aspects, a relationship between two groups or entities must be established.

Researchers use this quantitative research design to correlate two or more variables using mathematical analysis methods. Patterns, relationships, and trends between variables are concluded as they exist in their original setup. The impact of one of these variables on the other is observed, along with how it changes the relationship between the two variables. Researchers tend to manipulate one of the variables to attain the desired results.

Ideally, it is advised not to make conclusions merely based on correlational research. This is because it is not mandatory that if two variables are in sync that they are interrelated.

Example of Correlational Research Questions :

  • The relationship between stress and depression.
  • The equation between fame and money.
  • The relation between activities in a third-grade class and its students.

03. Causal-comparative Research

This research method mainly depends on the factor of comparison. Also called quasi-experimental research , this quantitative research method is used by researchers to conclude the cause-effect equation between two or more variables, where one variable is dependent on the other independent variable. The independent variable is established but not manipulated, and its impact on the dependent variable is observed. These variables or groups must be formed as they exist in the natural setup. As the dependent and independent variables will always exist in a group, it is advised that the conclusions are carefully established by keeping all the factors in mind.

Causal-comparative research is not restricted to the statistical analysis of two variables but extends to analyzing how various variables or groups change under the influence of the same changes. This research is conducted irrespective of the type of relationship that exists between two or more variables. Statistical analysis plan is used to present the outcome using this quantitative research method.

Example of Causal-Comparative Research Questions:

  • The impact of drugs on a teenager. The effect of good education on a freshman. The effect of substantial food provision in the villages of Africa.

04. Experimental Research

Also known as true experimentation, this research method relies on a theory. As the name suggests, experimental research is usually based on one or more theories. This theory has yet to be proven before and is merely a supposition. In experimental research, an analysis is done around proving or disproving the statement. This research method is used in natural sciences. Traditional research methods are more effective than modern techniques.

There can be multiple theories in experimental research. A theory is a statement that can be verified or refuted.

After establishing the statement, efforts are made to understand whether it is valid or invalid. This quantitative research method is mainly used in natural or social sciences as various statements must be proved right or wrong.

  • Traditional research methods are more effective than modern techniques.
  • Systematic teaching schedules help children who struggle to cope with the course.
  • It is a boon to have responsible nursing staff for ailing parents.

B. Data Collection Methodologies

The second major step in primary quantitative research is data collection. Data collection can be divided into sampling methods and data collection using surveys and polls.

01. Data Collection Methodologies: Sampling Methods

There are two main sampling methods for quantitative research: Probability and Non-probability sampling .

Probability sampling: A theory of probability is used to filter individuals from a population and create samples in probability sampling . Participants of a sample are chosen by random selection processes. Each target audience member has an equal opportunity to be selected in the sample.

There are four main types of probability sampling:

  • Simple random sampling: As the name indicates, simple random sampling is nothing but a random selection of elements for a sample. This sampling technique is implemented where the target population is considerably large.
  • Stratified random sampling: In the stratified random sampling method , a large population is divided into groups (strata), and members of a sample are chosen randomly from these strata. The various segregated strata should ideally not overlap one another.
  • Cluster sampling: Cluster sampling is a probability sampling method using which the main segment is divided into clusters, usually using geographic segmentation and demographic segmentation parameters.
  • Systematic sampling: Systematic sampling is a technique where the starting point of the sample is chosen randomly, and all the other elements are chosen using a fixed interval. This interval is calculated by dividing the population size by the target sample size.

Non-probability sampling: Non-probability sampling is where the researcher’s knowledge and experience are used to create samples. Because of the researcher’s involvement, not all the target population members have an equal probability of being selected to be a part of a sample.

There are five non-probability sampling models:

  • Convenience sampling: In convenience sampling , elements of a sample are chosen only due to one prime reason: their proximity to the researcher. These samples are quick and easy to implement as there is no other parameter of selection involved.
  • Consecutive sampling: Consecutive sampling is quite similar to convenience sampling, except for the fact that researchers can choose a single element or a group of samples and conduct research consecutively over a significant period and then perform the same process with other samples.
  • Quota sampling: Using quota sampling , researchers can select elements using their knowledge of target traits and personalities to form strata. Members of various strata can then be chosen to be a part of the sample as per the researcher’s understanding.
  • Snowball sampling: Snowball sampling is conducted with target audiences who are difficult to contact and get information. It is popular in cases where the target audience for analysis research is rare to put together.
  • Judgmental sampling: Judgmental sampling is a non-probability sampling method where samples are created only based on the researcher’s experience and research skill .

02. Data collection methodologies: Using surveys & polls

Once the sample is determined, then either surveys or polls can be distributed to collect the data for quantitative research.

Using surveys for primary quantitative research

A survey is defined as a research method used for collecting data from a pre-defined group of respondents to gain information and insights on various topics of interest. The ease of survey distribution and the wide number of people it can reach depending on the research time and objective makes it one of the most important aspects of conducting quantitative research.

Fundamental levels of measurement – nominal, ordinal, interval, and ratio scales

Four measurement scales are fundamental to creating a multiple-choice question in a survey. They are nominal, ordinal, interval, and ratio measurement scales without the fundamentals of which no multiple-choice questions can be created. Hence, it is crucial to understand these measurement levels to develop a robust survey.

Use of different question types

To conduct quantitative research, close-ended questions must be used in a survey. They can be a mix of multiple question types, including multiple-choice questions like semantic differential scale questions , rating scale questions , etc.

Survey Distribution and Survey Data Collection

In the above, we have seen the process of building a survey along with the research design to conduct primary quantitative research. Survey distribution to collect data is the other important aspect of the survey process. There are different ways of survey distribution. Some of the most commonly used methods are:

  • Email: Sending a survey via email is the most widely used and effective survey distribution method. This method’s response rate is high because the respondents know your brand. You can use the QuestionPro email management feature to send out and collect survey responses.
  • Buy respondents: Another effective way to distribute a survey and conduct primary quantitative research is to use a sample. Since the respondents are knowledgeable and are on the panel by their own will, responses are much higher.
  • Embed survey on a website: Embedding a survey on a website increases a high number of responses as the respondent is already in close proximity to the brand when the survey pops up.
  • Social distribution: Using social media to distribute the survey aids in collecting a higher number of responses from the people that are aware of the brand.
  • QR code: QuestionPro QR codes store the URL for the survey. You can print/publish this code in magazines, signs, business cards, or on just about any object/medium.
  • SMS survey: The SMS survey is a quick and time-effective way to collect a high number of responses.
  • Offline Survey App: The QuestionPro App allows users to circulate surveys quickly, and the responses can be collected both online and offline.

Survey example

An example of a survey is a short customer satisfaction (CSAT) survey that can quickly be built and deployed to collect feedback about what the customer thinks about a brand and how satisfied and referenceable the brand is.

Using polls for primary quantitative research

Polls are a method to collect feedback using close-ended questions from a sample. The most commonly used types of polls are election polls and exit polls . Both of these are used to collect data from a large sample size but using basic question types like multiple-choice questions.

C. Data Analysis Techniques

The third aspect of primary quantitative research design is data analysis . After collecting raw data, there must be an analysis of this data to derive statistical inferences from this research. It is important to relate the results to the research objective and establish the statistical relevance of the results.

Remember to consider aspects of research that were not considered for the data collection process and report the difference between what was planned vs. what was actually executed.

It is then required to select precise Statistical Analysis Methods , such as SWOT, Conjoint, Cross-tabulation, etc., to analyze the quantitative data.

  • SWOT analysis: SWOT Analysis stands for the acronym of Strengths, Weaknesses, Opportunities, and Threat analysis. Organizations use this statistical analysis technique to evaluate their performance internally and externally to develop effective strategies for improvement.
  • Conjoint Analysis: Conjoint Analysis is a market analysis method to learn how individuals make complicated purchasing decisions. Trade-offs are involved in an individual’s daily activities, and these reflect their ability to decide from a complex list of product/service options.
  • Cross-tabulation: Cross-tabulation is one of the preliminary statistical market analysis methods which establishes relationships, patterns, and trends within the various parameters of the research study.
  • TURF Analysis: TURF Analysis , an acronym for Totally Unduplicated Reach and Frequency Analysis, is executed in situations where the reach of a favorable communication source is to be analyzed along with the frequency of this communication. It is used for understanding the potential of a target market.

Inferential statistics methods such as confidence interval, the margin of error, etc., can then be used to provide results.

Secondary Quantitative Research Methods

Secondary quantitative research or desk research is a research method that involves using already existing data or secondary data. Existing data is summarized and collated to increase the overall effectiveness of the research.

This research method involves collecting quantitative data from existing data sources like the internet, government resources, libraries, research reports, etc. Secondary quantitative research helps to validate the data collected from primary quantitative research and aid in strengthening or proving, or disproving previously collected data.

The following are five popularly used secondary quantitative research methods:

  • Data available on the internet: With the high penetration of the internet and mobile devices, it has become increasingly easy to conduct quantitative research using the internet. Information about most research topics is available online, and this aids in boosting the validity of primary quantitative data.
  • Government and non-government sources: Secondary quantitative research can also be conducted with the help of government and non-government sources that deal with market research reports. This data is highly reliable and in-depth and hence, can be used to increase the validity of quantitative research design.
  • Public libraries: Now a sparingly used method of conducting quantitative research, it is still a reliable source of information, though. Public libraries have copies of important research that was conducted earlier. They are a storehouse of valuable information and documents from which information can be extracted.
  • Educational institutions: Educational institutions conduct in-depth research on multiple topics, and hence, the reports that they publish are an important source of validation in quantitative research.
  • Commercial information sources: Local newspapers, journals, magazines, radio, and TV stations are great sources to obtain data for secondary quantitative research. These commercial information sources have in-depth, first-hand information on market research, demographic segmentation, and similar subjects.

Quantitative Research Examples

Some examples of quantitative research are:

  • A customer satisfaction template can be used if any organization would like to conduct a customer satisfaction (CSAT) survey . Through this kind of survey, an organization can collect quantitative data and metrics on the goodwill of the brand or organization in the customer’s mind based on multiple parameters such as product quality, pricing, customer experience, etc. This data can be collected by asking a net promoter score (NPS) question , matrix table questions, etc. that provide data in the form of numbers that can be analyzed and worked upon.
  • Another example of quantitative research is an organization that conducts an event, collecting feedback from attendees about the value they see from the event. By using an event survey , the organization can collect actionable feedback about the satisfaction levels of customers during various phases of the event such as the sales, pre and post-event, the likelihood of recommending the organization to their friends and colleagues, hotel preferences for the future events and other such questions.

What are the Advantages of Quantitative Research?

There are many advantages to quantitative research. Some of the major advantages of why researchers use this method in market research are:

advantages-of-quantitative-research

Collect Reliable and Accurate Data:

Quantitative research is a powerful method for collecting reliable and accurate quantitative data. Since data is collected, analyzed, and presented in numbers, the results obtained are incredibly reliable and objective. Numbers do not lie and offer an honest and precise picture of the conducted research without discrepancies. In situations where a researcher aims to eliminate bias and predict potential conflicts, quantitative research is the method of choice.

Quick Data Collection:

Quantitative research involves studying a group of people representing a larger population. Researchers use a survey or another quantitative research method to efficiently gather information from these participants, making the process of analyzing the data and identifying patterns faster and more manageable through the use of statistical analysis. This advantage makes quantitative research an attractive option for projects with time constraints.

Wider Scope of Data Analysis:

Quantitative research, thanks to its utilization of statistical methods, offers an extensive range of data collection and analysis. Researchers can delve into a broader spectrum of variables and relationships within the data, enabling a more thorough comprehension of the subject under investigation. This expanded scope is precious when dealing with complex research questions that require in-depth numerical analysis.

Eliminate Bias:

One of the significant advantages of quantitative research is its ability to eliminate bias. This research method leaves no room for personal comments or the biasing of results, as the findings are presented in numerical form. This objectivity makes the results fair and reliable in most cases, reducing the potential for researcher bias or subjectivity.

In summary, quantitative research involves collecting, analyzing, and presenting quantitative data using statistical analysis. It offers numerous advantages, including the collection of reliable and accurate data, quick data collection, a broader scope of data analysis, and the elimination of bias, making it a valuable approach in the field of research. When considering the benefits of quantitative research, it’s essential to recognize its strengths in contrast to qualitative methods and its role in collecting and analyzing numerical data for a more comprehensive understanding of research topics.

Best Practices to Conduct Quantitative Research

Here are some best practices for conducting quantitative research:

Tips to conduct quantitative research

  • Differentiate between quantitative and qualitative: Understand the difference between the two methodologies and apply the one that suits your needs best.
  • Choose a suitable sample size: Ensure that you have a sample representative of your population and large enough to be statistically weighty.
  • Keep your research goals clear and concise: Know your research goals before you begin data collection to ensure you collect the right amount and the right quantity of data.
  • Keep the questions simple: Remember that you will be reaching out to a demographically wide audience. Pose simple questions for your respondents to understand easily.

Quantitative Research vs Qualitative Research

Quantitative research and qualitative research are two distinct approaches to conducting research, each with its own set of methods and objectives. Here’s a comparison of the two:

quantitative research example in marketing

Quantitative Research

  • Objective: The primary goal of quantitative research is to quantify and measure phenomena by collecting numerical data. It aims to test hypotheses, establish patterns, and generalize findings to a larger population.
  • Data Collection: Quantitative research employs systematic and standardized approaches for data collection, including techniques like surveys, experiments, and observations that involve predefined variables. It is often collected from a large and representative sample.
  • Data Analysis: Data is analyzed using statistical techniques, such as descriptive statistics, inferential statistics, and mathematical modeling. Researchers use statistical tests to draw conclusions and make generalizations based on numerical data.
  • Sample Size: Quantitative research often involves larger sample sizes to ensure statistical significance and generalizability.
  • Results: The results are typically presented in tables, charts, and statistical summaries, making them highly structured and objective.
  • Generalizability: Researchers intentionally structure quantitative research to generate outcomes that can be helpful to a larger population, and they frequently seek to establish causative connections.
  • Emphasis on Objectivity: Researchers aim to minimize bias and subjectivity, focusing on replicable and objective findings.

Qualitative Research

  • Objective: Qualitative research seeks to gain a deeper understanding of the underlying motivations, behaviors, and experiences of individuals or groups. It explores the context and meaning of phenomena.
  • Data Collection: Qualitative research employs adaptable and open-ended techniques for data collection, including methods like interviews, focus groups, observations, and content analysis. It allows participants to express their perspectives in their own words.
  • Data Analysis: Data is analyzed through thematic analysis, content analysis, or grounded theory. Researchers focus on identifying patterns, themes, and insights in the data.
  • Sample Size: Qualitative research typically involves smaller sample sizes due to the in-depth nature of data collection and analysis.
  • Results: Findings are presented in narrative form, often in the participants’ own words. Results are subjective, context-dependent, and provide rich, detailed descriptions.
  • Generalizability: Qualitative research does not aim for broad generalizability but focuses on in-depth exploration within a specific context. It provides a detailed understanding of a particular group or situation.
  • Emphasis on Subjectivity: Researchers acknowledge the role of subjectivity and the researcher’s influence on the Research Process . Participant perspectives and experiences are central to the findings.

Researchers choose between quantitative and qualitative research methods based on their research objectives and the nature of the research question. Each approach has its advantages and drawbacks, and the decision between them hinges on the particular research objectives and the data needed to address research inquiries effectively.

Quantitative research is a structured way of collecting and analyzing data from various sources. Its purpose is to quantify the problem and understand its extent, seeking results that someone can project to a larger population.

Companies that use quantitative rather than qualitative research typically aim to measure magnitudes and seek objectively interpreted statistical results. So if you want to obtain quantitative data that helps you define the structured cause-and-effect relationship between the research problem and the factors, you should opt for this type of research.

At QuestionPro , we have various Best Data Collection Tools and features to conduct investigations of this type. You can create questionnaires and distribute them through our various methods. We also have sample services or various questions to guarantee the success of your study and the quality of the collected data.

Quantitative research is a systematic and structured approach to studying phenomena that involves the collection of measurable data and the application of statistical, mathematical, or computational techniques for analysis.

Quantitative research is characterized by structured tools like surveys, substantial sample sizes, closed-ended questions, reliance on prior studies, data presented numerically, and the ability to generalize findings to the broader population.

The two main methods of quantitative research are Primary quantitative research methods, involving data collection directly from sources, and Secondary quantitative research methods, which utilize existing data for analysis.

1.Surveying to measure employee engagement with numerical rating scales. 2.Analyzing sales data to identify trends in product demand and market share. 4.Examining test scores to assess the impact of a new teaching method on student performance. 4.Using website analytics to track user behavior and conversion rates for an online store.

1.Differentiate between quantitative and qualitative approaches. 2.Choose a representative sample size. 3.Define clear research goals before data collection. 4.Use simple and easily understandable survey questions.

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Your ultimate guide to quantitative research.

12 min read You may be already using quantitative research and want to check your understanding, or you may be starting from the beginning. Here’s an exploration of this research method and how you can best use it for maximum effect for your business.

You may be already using quantitative research and want to check your understanding, or you may be starting from the beginning. Here’s an exploration of this research method and how you can best use it for maximum effect for your business.

What is quantitative research?

Quantitative is the research method of collecting quantitative data – this is data that can be converted into numbers or numerical data, which can be easily quantified, compared, and analyzed.

Quantitative research deals with primary and secondary sources where data is represented in numerical form. This can include closed-question poll results, statistics, and census information or demographic data .

Quantitative data tends to be used when researchers are interested in understanding a particular moment in time and examining data sets over time to find trends and patterns.

To collect numerical data, surveys are often employed as one of the main research methods to source first-hand information in primary research . Quantitative research can also come from third-party research studies .

Quantitative research is widely used in the realms of social sciences, such as biology, chemistry, psychology, economics, sociology, and marketing .

Research teams collect data that is significant to proving or disproving a hypothesis research question – known as the research objective. When they collect quantitative data, researchers will aim to use a sample size that is representative of the total population of the target market they’re interested in.

Then the data collected will be manually or automatically stored and compared for insights.

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Quantitative vs qualitative research

While the quantitative research definition focuses on numerical data, qualitative research is defined as data that supplies non-numerical information.

Quantitative research focuses on the thoughts, feelings, and values of a participant , to understand why people act in the way they do . They result in data types like quotes, symbols, images, and written testimonials.

These data types tell researchers subjective information, which can help us assign people into categories, such as a participant’s religion, gender , social class, political alignment, likely favored products to buy, or their preferred training learning style.

For this reason, qualitative research is often used in social research, as this gives a window into the behavior and actions of people.

quantitative research example in marketing

In general, if you’re interested in measuring something or testing a hypothesis, use quantitative methods. If you want to explore ideas, thoughts, and meanings, use qualitative methods.

However, quantitative and qualitative research methods are both recommended when you’re looking to understand a point in time, while also finding out the reason behind the facts.

Quantitative research data collection methods

Quantitative research methods can use structured research instruments like:

  • Surveys : A survey is a simple-to-create and easy-to-distribute research method , which helps gather information from large groups of participants quickly. Traditionally, paper-based surveys can now be made online, so costs can stay quite low.

Quantitative questions tend to be closed questions that ask for a numerical result, based on a range of options, or a yes/no answer that can be tallied quickly.

  • Face-to-face or phone interviews: Interviews are a great way to connect with participants , though they require time from the research team to set up and conduct.

Researchers may also have issues connecting with participants in different geographical regions . The researcher uses a set of predefined close-ended questions, which ask for yes/no or numerical values.

  • Polls: Polls can be a shorter version of surveys , used to get a ‘flavor’ of what the current situation is with participants. Online polls can be shared easily, though polls are best used with simple questions that request a range or a yes/no answer.

Quantitative data is the opposite of qualitative research, another dominant framework for research in the social sciences, explored further below.

Quantitative data types

Quantitative research methods often deliver the following data types:

  • Test Scores
  • Percent of training course completed
  • Performance score out of 100
  • Number of support calls active
  • Customer Net Promoter Score (NPS)

When gathering numerical data, the emphasis is on how specific the data is, and whether they can provide an indication of what ‘is’ at the time of collection. Pre-existing statistical data can tell us what ‘was’ for the date and time range that it represented

Quantitative research design methods (with examples)

Quantitative research has a number of quantitative research designs you can choose from:

Descriptive

This design type describes the state of a data type is telling researchers, in its native environment. There won’t normally be a clearly defined research question to start with. Instead, data analysis will suggest a conclusion , which can become the hypothesis to investigate further.

Examples of descriptive quantitative design include:

  • A description of child’s Christmas gifts they received that year
  • A description of what businesses sell the most of during Black Friday
  • A description of a product issue being experienced by a customer

Correlational

This design type looks at two or more data types, the relationship between them, and the extent that they differ or align. This does not look at the causal links deeper – instead statistical analysis looks at the variables in a natural environment.

Examples of correlational quantitative design include:

  • The relationship between a child’s Christmas gifts and their perceived happiness level
  • The relationship between a business’ sales during Black Friday and the total revenue generated over the year
  • The relationship between a customer’s product issue and the reputation of the product

Causal-Comparative/Quasi-Experimental

This design type looks at two or more data types and tries to explain any relationship and differences between them, using a cause-effect analysis. The research is carried out in a near-natural environment, where information is gathered from two groups – a naturally occurring group that matches the original natural environment, and one that is not naturally present.

This allows for causal links to be made, though they might not be correct, as other variables may have an impact on results.

Examples of causal-comparative/quasi-experimental quantitative design include:

  • The effect of children’s Christmas gifts on happiness
  • The effect of Black Friday sales figures on the productivity of company yearly sales
  • The effect of product issues on the public perception of a product

Experimental Research

This design type looks to make a controlled environment in which two or more variables are observed to understand the exact cause and effect they have. This becomes a quantitative research study, where data types are manipulated to assess the effect they have. The participants are not naturally occurring groups, as the setting is no longer natural. A quantitative research study can help pinpoint the exact conditions in which variables impact one another.

Examples of experimental quantitative design include:

  • The effect of children’s Christmas gifts on a child’s dopamine (happiness) levels
  • The effect of Black Friday sales on the success of the company
  • The effect of product issues on the perceived reliability of the product

Quantitative research methods need to be carefully considered, as your data collection of a data type can be used to different effects. For example, statistics can be descriptive or correlational (or inferential). Descriptive statistics help us to summarize our data, while inferential statistics help infer conclusions about significant differences.

Advantages of quantitative research

  • Easy to do : Doing quantitative research is more straightforward, as the results come in numerical format, which can be more easily interpreted.
  • Less interpretation : Due to the factual nature of the results, you will be able to accept or reject your hypothesis based on the numerical data collected.
  • Less bias : There are higher levels of control that can be applied to the research, so bias can be reduced , making your data more reliable and precise.

Disadvantages of quantitative research

  • Can’t understand reasons: Quantitative research doesn’t always tell you the full story, meaning you won’t understand the context – or the why, of the data you see, why do you see the results you have uncovered?
  • Useful for simpler situations: Quantitative research on its own is not great when dealing with complex issues. In these cases, quantitative research may not be enough.

How to use quantitative research to your business’s advantage

Quantitative research methods may help in areas such as:

  • Identifying which advert or landing page performs better
  • Identifying how satisfied your customers are
  • How many customers are likely to recommend you
  • Tracking how your brand ranks in awareness and customer purchase intent
  • Learn what consumers are likely to buy from your brand.

6 steps to conducting good quantitative research

Businesses can benefit from quantitative research by using it to evaluate the impact of data types. There are several steps to this:

  • Define your problem or interest area : What do you observe is happening and is it frequent? Identify the data type/s you’re observing.
  • Create a hypothesis : Ask yourself what could be the causes for the situation with those data types.
  • Plan your quantitative research : Use structured research instruments like surveys or polls to ask questions that test your hypothesis.
  • Data Collection : Collect quantitative data and understand what your data types are telling you. Using data collected on different types over long time periods can give you information on patterns.
  • Data analysis : Does your information support your hypothesis? (You may need to redo the research with other variables to see if the results improve)
  • Effectively present data : Communicate the results in a clear and concise way to help other people understand the findings.

How Qualtrics products can enhance & simplify the quantitative research process

The Qualtrics XM system gives you an all-in-one, integrated solution to help you all the way through conducting quantitative research. From survey creation and data collection to statistical analysis and data reporting, it can help all your internal teams gain insights from your numerical data.

Quantitative methods are catered to your business through templates or advanced survey designs. While you can manually collect data and conduct data analysis in a spreadsheet program, this solution helps you automate the process of quantitative research, saving you time and administration work.

Using computational techniques helps you to avoid human errors, and participant results come in are already incorporated into the analysis in real-time.

Our key tools, Stats IQ™ and Driver IQ™ make analyzing numerical data easy and simple. Choose to highlight key findings based on variables or highlight statistically insignificant findings. The choice is yours.

Qualitative research Qualtrics products

Some examples of your workspace in action, using drag and drop to create fast data visualizations quickly:

quantitative data - qualtrics products

Related resources

Market intelligence 10 min read, marketing insights 11 min read, ethnographic research 11 min read, qualitative vs quantitative research 13 min read, qualitative research questions 11 min read, qualitative research design 12 min read, primary vs secondary research 14 min read, request demo.

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9 Quantitative Research Methods With Real Client Examples

  • June 21, 2021
  • Tallwave Team

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Quantitative research is essential to developing a clear understanding of consumer engagement and how to increase satisfaction.

Primary Quantitative Research Methods

When it comes to quantitative research, many people often confuse this type of research with the methodology. The research type refers to style of research while the data collection method can be different.

Research types

These are the primary types of quantitative research used by businesses today.

  • Survey research: Ideally when conducting survey research businesses will use a statistically relevant sample to understand the sentiments and actions of a large group of people. This could be their current customers or consumers who fit into their ideal demographic.
  • Correlational research: Correlational research compares two variables to come to a conclusion about whether there is a relationship between the two. Keep in mind that correlation does not always imply causation, which is to say you need to account for external variables that could cause an apparent relationship.
  • Experimental research: This form of research takes a scientific approach, testing a hypothesis by manipulating certain variables to understand what changes this could cause. In these experiments, there is a control group and a manipulated group.

Also read:  6 Factors Influencing Customer Behaviors in 2021

Data collection methods

Launching the above research requires creating a plan to collect data. After all, quantitative research relies on data. Here are the common primary data collection methods for quantitative research.

  • Surveys: A common approach to collecting data is using a survey. This is ideal especially if the business can obtain a statistically relevant sample from their responses. Surveys are often conducted through web or email questionnaires.
  • Interviews: Yes, interviews can be used to obtain quantitative data. While this form of data collection is typically associated with qualitative research, interviewers can ask a standard set of questions to collate formal, quantitative data.
  • Documentation review: With an increasing amount of business occurring digitally, there is more documentation now than ever before to help inform quantitative conclusions. Businesses can assess website metrics such as return visits, time on page or even use a pixel to track customer movement across websites. They can also view how many times their app has been opened and actions users have taken on their platform to determine customer engagement.
Secondary research can be helpful when formulating a plan for obtaining primary quantitative data. It can help narrow areas of focus or illuminate key challenges.

Secondary Quantitative Research Methods

Secondary data is information that is already collected and not necessarily exclusive to the company but still relevant when understanding overall industry and marketplace trends. Here are a few examples of secondary data:

  • Government reports: Government research can indicate potential regulatory roadblocks, customer pain points and future opportunities. For example, a fitness company might use government data that shows an increase in use of outdoor running trials to develop a new product used to meet that specific use case.
  • Survey-based secondary data: Polls or surveys that have been conducted for a primary use could be reused for secondary purposes. This could include survey data obtained by other companies or governments.
  • Academic research: Research that has been previously conducted and published in peer-reviewed journals can help inform trends and consumer behavior, even if it doesn’t apply to a company’s specific customers.

Secondary research can be helpful when formulating a plan for obtaining primary quantitative data. It can help narrow areas of focus or illuminate key challenges. It can also help when it comes to interpreting primary data, especially when trying to understand the relationship between two variables of correlated data.

Also read:  The What, Why, & How of Customer Behavior Analysis

Real Examples of Quantitative Research

We regularly use quantitative research to help our clients understand where they can best add value to increase customer engagement. Here are three examples of quantitative research in motion.

Example 1: Leading food distribution company

We helped a leading food distribution company identify changes in the needs and values of their restaurant clients as a result of COVID-19. This helped inform opportunities to become more valuable partners.

The research plan involved creating a survey that was emailed to clients. The questions were specific and numeric. For example, respondents were asked what percentage of their weekly spend was used with the food distribution company. They were also asked to assign a percentage to the way their food ordering had changed during COVID-19 and to rate their satisfaction with the food distribution company.

The results showed changes that had occurred for clients of the food distribution company as a result of the unique stressors of the pandemic. We were able to determine changes in weekly food supply and customer count as well as menu adaptations and purchase behavior.

Example 2: Leading credit card company

Our work with a leading credit card company required us to understand what current travel card members valued about the rewards program and their preferred communication method for booking travel in order to create an omnichannel servicing strategy and ideal customer journey.

Through an online survey of younger cardholders, the target demographic for this project, we asked questions such as length of card membership, total spend and the number of annual leisure trips in addition to more specific questions that showed how members get inspiration for trip planning and where they research.

The results highlighted ways to overcome resistance to pricing by proving more value. It also illuminated ways to make the benefits of membership more tangible to card holders and how to influence travelers in the early stages of planning their journey.

Example 3: Internal research report

We’re in the business of drinking our own champagne, so to speak, which is why we conducted our own quantitative research aimed at understanding the consumer trends that were spurred by the pandemic and how these will transform behaviors in the future.

There’s no question that new customer experiences emerged from the pandemic. Think of offerings such as “buy online, pickup in store (BOPIS),” or blended restaurant meals that are cooked at home. We wanted to understand how consumers truly felt about these new experiences and which they were likely to continue using even after restrictions were lifted. We also wanted to know more about the changing expectations for branded communication and how all of these pieces of the puzzle fit together to create consumer engagement. Our method of data collection was a survey.

Our research led us to develop insights we could use to inform our customers in their decision making. For example, we found convenience is paramount for consumers who are seeking out hybrid experiences such as BOPIS to take the best of both worlds. We also found many of these changes are permanent as consumers embraced new experiences that made their lives easier.

We regularly use quantitative research to help our clients understand where they can best add value to increase customer engagement.

The Bottom Line

Quantitative research is essential to developing a clear understanding of consumer engagement and how to increase satisfaction. Though online surveys are one of the most common methods for obtaining data, research isn’t limited to this strategy. It’s important to use whatever strategies are within your scope to constantly evaluate new trends and consumer behaviors that could significantly impact your offerings. The results can show you how to re-engage customers and drive loyalty.

Interested in partnering with us to learn more about your customers needs, wants, and behaviors to inform future experience design? Contact us today !

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What is quantitative research? Definition, methods, types, and examples

What is Quantitative Research? Definition, Methods, Types, and Examples

quantitative research example in marketing

If you’re wondering what is quantitative research and whether this methodology works for your research study, you’re not alone. If you want a simple quantitative research definition , then it’s enough to say that this is a method undertaken by researchers based on their study requirements. However, to select the most appropriate research for their study type, researchers should know all the methods available. 

Selecting the right research method depends on a few important criteria, such as the research question, study type, time, costs, data availability, and availability of respondents. There are two main types of research methods— quantitative research  and qualitative research. The purpose of quantitative research is to validate or test a theory or hypothesis and that of qualitative research is to understand a subject or event or identify reasons for observed patterns.   

Quantitative research methods  are used to observe events that affect a particular group of individuals, which is the sample population. In this type of research, diverse numerical data are collected through various methods and then statistically analyzed to aggregate the data, compare them, or show relationships among the data. Quantitative research methods broadly include questionnaires, structured observations, and experiments.  

Here are two quantitative research examples:  

  • Satisfaction surveys sent out by a company regarding their revamped customer service initiatives. Customers are asked to rate their experience on a rating scale of 1 (poor) to 5 (excellent).  
  • A school has introduced a new after-school program for children, and a few months after commencement, the school sends out feedback questionnaires to the parents of the enrolled children. Such questionnaires usually include close-ended questions that require either definite answers or a Yes/No option. This helps in a quick, overall assessment of the program’s outreach and success.  

quantitative research example in marketing

Table of Contents

What is quantitative research ? 1,2

quantitative research example in marketing

The steps shown in the figure can be grouped into the following broad steps:  

  • Theory : Define the problem area or area of interest and create a research question.  
  • Hypothesis : Develop a hypothesis based on the research question. This hypothesis will be tested in the remaining steps.  
  • Research design : In this step, the most appropriate quantitative research design will be selected, including deciding on the sample size, selecting respondents, identifying research sites, if any, etc.
  • Data collection : This process could be extensive based on your research objective and sample size.  
  • Data analysis : Statistical analysis is used to analyze the data collected. The results from the analysis help in either supporting or rejecting your hypothesis.  
  • Present results : Based on the data analysis, conclusions are drawn, and results are presented as accurately as possible.  

Quantitative research characteristics 4

  • Large sample size : This ensures reliability because this sample represents the target population or market. Due to the large sample size, the outcomes can be generalized to the entire population as well, making this one of the important characteristics of quantitative research .  
  • Structured data and measurable variables: The data are numeric and can be analyzed easily. Quantitative research involves the use of measurable variables such as age, salary range, highest education, etc.  
  • Easy-to-use data collection methods : The methods include experiments, controlled observations, and questionnaires and surveys with a rating scale or close-ended questions, which require simple and to-the-point answers; are not bound by geographical regions; and are easy to administer.  
  • Data analysis : Structured and accurate statistical analysis methods using software applications such as Excel, SPSS, R. The analysis is fast, accurate, and less effort intensive.  
  • Reliable : The respondents answer close-ended questions, their responses are direct without ambiguity and yield numeric outcomes, which are therefore highly reliable.  
  • Reusable outcomes : This is one of the key characteristics – outcomes of one research can be used and replicated in other research as well and is not exclusive to only one study.  

Quantitative research methods 5

Quantitative research methods are classified into two types—primary and secondary.  

Primary quantitative research method:

In this type of quantitative research , data are directly collected by the researchers using the following methods.

– Survey research : Surveys are the easiest and most commonly used quantitative research method . They are of two types— cross-sectional and longitudinal.   

->Cross-sectional surveys are specifically conducted on a target population for a specified period, that is, these surveys have a specific starting and ending time and researchers study the events during this period to arrive at conclusions. The main purpose of these surveys is to describe and assess the characteristics of a population. There is one independent variable in this study, which is a common factor applicable to all participants in the population, for example, living in a specific city, diagnosed with a specific disease, of a certain age group, etc. An example of a cross-sectional survey is a study to understand why individuals residing in houses built before 1979 in the US are more susceptible to lead contamination.  

->Longitudinal surveys are conducted at different time durations. These surveys involve observing the interactions among different variables in the target population, exposing them to various causal factors, and understanding their effects across a longer period. These studies are helpful to analyze a problem in the long term. An example of a longitudinal study is the study of the relationship between smoking and lung cancer over a long period.  

– Descriptive research : Explains the current status of an identified and measurable variable. Unlike other types of quantitative research , a hypothesis is not needed at the beginning of the study and can be developed even after data collection. This type of quantitative research describes the characteristics of a problem and answers the what, when, where of a problem. However, it doesn’t answer the why of the problem and doesn’t explore cause-and-effect relationships between variables. Data from this research could be used as preliminary data for another study. Example: A researcher undertakes a study to examine the growth strategy of a company. This sample data can be used by other companies to determine their own growth strategy.  

quantitative research example in marketing

– Correlational research : This quantitative research method is used to establish a relationship between two variables using statistical analysis and analyze how one affects the other. The research is non-experimental because the researcher doesn’t control or manipulate any of the variables. At least two separate sample groups are needed for this research. Example: Researchers studying a correlation between regular exercise and diabetes.  

– Causal-comparative research : This type of quantitative research examines the cause-effect relationships in retrospect between a dependent and independent variable and determines the causes of the already existing differences between groups of people. This is not a true experiment because it doesn’t assign participants to groups randomly. Example: To study the wage differences between men and women in the same role. For this, already existing wage information is analyzed to understand the relationship.  

– Experimental research : This quantitative research method uses true experiments or scientific methods for determining a cause-effect relation between variables. It involves testing a hypothesis through experiments, in which one or more independent variables are manipulated and then their effect on dependent variables are studied. Example: A researcher studies the importance of a drug in treating a disease by administering the drug in few patients and not administering in a few.  

The following data collection methods are commonly used in primary quantitative research :  

  • Sampling : The most common type is probability sampling, in which a sample is chosen from a larger population using some form of random selection, that is, every member of the population has an equal chance of being selected. The different types of probability sampling are—simple random, systematic, stratified, and cluster sampling.  
  • Interviews : These are commonly telephonic or face-to-face.  
  • Observations : Structured observations are most commonly used in quantitative research . In this method, researchers make observations about specific behaviors of individuals in a structured setting.  
  • Document review : Reviewing existing research or documents to collect evidence for supporting the quantitative research .  
  • Surveys and questionnaires : Surveys can be administered both online and offline depending on the requirement and sample size.

The data collected can be analyzed in several ways in quantitative research , as listed below:  

  • Cross-tabulation —Uses a tabular format to draw inferences among collected data  
  • MaxDiff analysis —Gauges the preferences of the respondents  
  • TURF analysis —Total Unduplicated Reach and Frequency Analysis; helps in determining the market strategy for a business  
  • Gap analysis —Identify gaps in attaining the desired results  
  • SWOT analysis —Helps identify strengths, weaknesses, opportunities, and threats of a product, service, or organization  
  • Text analysis —Used for interpreting unstructured data  

Secondary quantitative research methods :

This method involves conducting research using already existing or secondary data. This method is less effort intensive and requires lesser time. However, researchers should verify the authenticity and recency of the sources being used and ensure their accuracy.  

The main sources of secondary data are: 

  • The Internet  
  • Government and non-government sources  
  • Public libraries  
  • Educational institutions  
  • Commercial information sources such as newspapers, journals, radio, TV  

What is quantitative research? Definition, methods, types, and examples

When to use quantitative research 6  

Here are some simple ways to decide when to use quantitative research . Use quantitative research to:  

  • recommend a final course of action  
  • find whether a consensus exists regarding a particular subject  
  • generalize results to a larger population  
  • determine a cause-and-effect relationship between variables  
  • describe characteristics of specific groups of people  
  • test hypotheses and examine specific relationships  
  • identify and establish size of market segments  

A research case study to understand when to use quantitative research 7  

Context: A study was undertaken to evaluate a major innovation in a hospital’s design, in terms of workforce implications and impact on patient and staff experiences of all single-room hospital accommodations. The researchers undertook a mixed methods approach to answer their research questions. Here, we focus on the quantitative research aspect.  

Research questions : What are the advantages and disadvantages for the staff as a result of the hospital’s move to the new design with all single-room accommodations? Did the move affect staff experience and well-being and improve their ability to deliver high-quality care?  

Method: The researchers obtained quantitative data from three sources:  

  • Staff activity (task time distribution): Each staff member was shadowed by a researcher who observed each task undertaken by the staff, and logged the time spent on each activity.  
  • Staff travel distances : The staff were requested to wear pedometers, which recorded the distances covered.  
  • Staff experience surveys : Staff were surveyed before and after the move to the new hospital design.  

Results of quantitative research : The following observations were made based on quantitative data analysis:  

  • The move to the new design did not result in a significant change in the proportion of time spent on different activities.  
  • Staff activity events observed per session were higher after the move, and direct care and professional communication events per hour decreased significantly, suggesting fewer interruptions and less fragmented care.  
  • A significant increase in medication tasks among the recorded events suggests that medication administration was integrated into patient care activities.  
  • Travel distances increased for all staff, with highest increases for staff in the older people’s ward and surgical wards.  
  • Ratings for staff toilet facilities, locker facilities, and space at staff bases were higher but those for social interaction and natural light were lower.  

Advantages of quantitative research 1,2

When choosing the right research methodology, also consider the advantages of quantitative research and how it can impact your study.  

  • Quantitative research methods are more scientific and rational. They use quantifiable data leading to objectivity in the results and avoid any chances of ambiguity.  
  • This type of research uses numeric data so analysis is relatively easier .  
  • In most cases, a hypothesis is already developed and quantitative research helps in testing and validatin g these constructed theories based on which researchers can make an informed decision about accepting or rejecting their theory.  
  • The use of statistical analysis software ensures quick analysis of large volumes of data and is less effort intensive.  
  • Higher levels of control can be applied to the research so the chances of bias can be reduced.  
  • Quantitative research is based on measured value s, facts, and verifiable information so it can be easily checked or replicated by other researchers leading to continuity in scientific research.  

Disadvantages of quantitative research 1,2

Quantitative research may also be limiting; take a look at the disadvantages of quantitative research. 

  • Experiments are conducted in controlled settings instead of natural settings and it is possible for researchers to either intentionally or unintentionally manipulate the experiment settings to suit the results they desire.  
  • Participants must necessarily give objective answers (either one- or two-word, or yes or no answers) and the reasons for their selection or the context are not considered.   
  • Inadequate knowledge of statistical analysis methods may affect the results and their interpretation.  
  • Although statistical analysis indicates the trends or patterns among variables, the reasons for these observed patterns cannot be interpreted and the research may not give a complete picture.  
  • Large sample sizes are needed for more accurate and generalizable analysis .  
  • Quantitative research cannot be used to address complex issues.  

What is quantitative research? Definition, methods, types, and examples

Frequently asked questions on  quantitative research    

Q:  What is the difference between quantitative research and qualitative research? 1  

A:  The following table lists the key differences between quantitative research and qualitative research, some of which may have been mentioned earlier in the article.  

     
Purpose and design                   
Research question         
Sample size  Large  Small 
Data             
Data collection method  Experiments, controlled observations, questionnaires and surveys with a rating scale or close-ended questions. The methods can be experimental, quasi-experimental, descriptive, or correlational.  Semi-structured interviews/surveys with open-ended questions, document study/literature reviews, focus groups, case study research, ethnography 
Data analysis             

Q:  What is the difference between reliability and validity? 8,9    

A:  The term reliability refers to the consistency of a research study. For instance, if a food-measuring weighing scale gives different readings every time the same quantity of food is measured then that weighing scale is not reliable. If the findings in a research study are consistent every time a measurement is made, then the study is considered reliable. However, it is usually unlikely to obtain the exact same results every time because some contributing variables may change. In such cases, a correlation coefficient is used to assess the degree of reliability. A strong positive correlation between the results indicates reliability.  

Validity can be defined as the degree to which a tool actually measures what it claims to measure. It helps confirm the credibility of your research and suggests that the results may be generalizable. In other words, it measures the accuracy of the research.  

The following table gives the key differences between reliability and validity.  

     
Importance  Refers to the consistency of a measure  Refers to the accuracy of a measure 
Ease of achieving  Easier, yields results faster  Involves more analysis, more difficult to achieve 
Assessment method  By examining the consistency of outcomes over time, between various observers, and within the test  By comparing the accuracy of the results with accepted theories and other measurements of the same idea 
Relationship  Unreliable measurements typically cannot be valid  Valid measurements are also reliable 
Types  Test-retest reliability, internal consistency, inter-rater reliability  Content validity, criterion validity, face validity, construct validity 

Q:  What is mixed methods research? 10

quantitative research example in marketing

A:  A mixed methods approach combines the characteristics of both quantitative research and qualitative research in the same study. This method allows researchers to validate their findings, verify if the results observed using both methods are complementary, and explain any unexpected results obtained from one method by using the other method. A mixed methods research design is useful in case of research questions that cannot be answered by either quantitative research or qualitative research alone. However, this method could be more effort- and cost-intensive because of the requirement of more resources. The figure 3 shows some basic mixed methods research designs that could be used.  

Thus, quantitative research is the appropriate method for testing your hypotheses and can be used either alone or in combination with qualitative research per your study requirements. We hope this article has provided an insight into the various facets of quantitative research , including its different characteristics, advantages, and disadvantages, and a few tips to quickly understand when to use this research method.  

References  

  • Qualitative vs quantitative research: Differences, examples, & methods. Simply Psychology. Accessed Feb 28, 2023. https://simplypsychology.org/qualitative-quantitative.html#Quantitative-Research  
  • Your ultimate guide to quantitative research. Qualtrics. Accessed February 28, 2023. https://www.qualtrics.com/uk/experience-management/research/quantitative-research/  
  • The steps of quantitative research. Revise Sociology. Accessed March 1, 2023. https://revisesociology.com/2017/11/26/the-steps-of-quantitative-research/  
  • What are the characteristics of quantitative research? Marketing91. Accessed March 1, 2023. https://www.marketing91.com/characteristics-of-quantitative-research/  
  • Quantitative research: Types, characteristics, methods, & examples. ProProfs Survey Maker. Accessed February 28, 2023. https://www.proprofssurvey.com/blog/quantitative-research/#Characteristics_of_Quantitative_Research  
  • Qualitative research isn’t as scientific as quantitative methods. Kmusial blog. Accessed March 5, 2023. https://kmusial.wordpress.com/2011/11/25/qualitative-research-isnt-as-scientific-as-quantitative-methods/  
  • Maben J, Griffiths P, Penfold C, et al. Evaluating a major innovation in hospital design: workforce implications and impact on patient and staff experiences of all single room hospital accommodation. Southampton (UK): NIHR Journals Library; 2015 Feb. (Health Services and Delivery Research, No. 3.3.) Chapter 5, Case study quantitative data findings. Accessed March 6, 2023. https://www.ncbi.nlm.nih.gov/books/NBK274429/  
  • McLeod, S. A. (2007).  What is reliability?  Simply Psychology. www.simplypsychology.org/reliability.html  
  • Reliability vs validity: Differences & examples. Accessed March 5, 2023. https://statisticsbyjim.com/basics/reliability-vs-validity/  
  • Mixed methods research. Community Engagement Program. Harvard Catalyst. Accessed February 28, 2023. https://catalyst.harvard.edu/community-engagement/mmr  

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The Importance of Quantitative Research in Marketing Decision Making

  • January 30, 2024

Sales and Marketing Management

In the dynamic realm of marketing, where every trend is a shifting landscape and consumer preferences resemble a kaleidoscope of ever-changing patterns, the role of quantitative research emerges as the compass guiding decision-makers through this vibrant maze. 

Picture this: a symphony of data, a dance of numbers, and a canvas painted with statistical insights. Welcome to the world where the alchemy of numbers not only deciphers market trends but also unveils the secrets hidden within the labyrinth of consumer behavior. 

As we embark on this journey into the heart of data-driven decision-making , the spotlight falls on the unsung hero – quantitative research. In this exploration, we unravel the significance, the power, and the transformative impact that harnessing the quantitative can have on steering the ship of marketing strategies toward success. 

So, buckle up as we delve into the captivating narrative of why, in the grand tapestry of marketing, numbers aren't just digits; they are the pulsating heartbeat of informed choices and strategic triumphs.

Overview of Decision-Making Process

Let's take a quick pit stop to understand the decision-making process. Picture this: you're at a crossroads, faced with choices that could make or break your marketing strategy. How do you navigate through this maze of possibilities? Data-driven insights are the compass that guides you.

Role of Data in Decision-Making

Data is the backbone of decision-making. Whether you're deciding on your next data-driven marketing campaign or fine-tuning your target audience, having solid data at your fingertips is like having a secret weapon. It minimizes the risk of guesswork and transforms your decisions from shots in the dark to well-calculated moves.

How to use quantitative research to make better marketing decisions?

Now, let's shine a spotlight on the star of our show – quantitative research. What is it, you ask? In simple terms, it's the method of collecting and analyzing numerical data to understand patterns, trends, and correlations. 

Quantitative research plays a vital role in market research, utilizing concrete facts and numerical data to achieve an objective understanding of people's opinions. Think surveys, experiments, and statistical analyses – the kind of stuff that turns raw numbers into actionable insights.

What are the benefits of Quantitative Research in Marketing?

Quantitative research isn't just a fancy term; it's a marketing superhero. 

Here are some of its key benefits:

  • Precision in Decision-Making: Numbers don't lie. With quantitative research, you get precise data that forms a solid foundation for your marketing decisions.
  • Measurable Results: Ever heard the phrase "what gets measured gets managed"? Quantitative research allows you to measure the impact of your marketing efforts with tangible metrics. 
  • Risk Mitigation: In the dynamic world of marketing, risks are inevitable. However, with quantitative data, you can identify potential pitfalls early on and navigate your strategy accordingly.

Applications of Quantitative Research

Now that we're singing the praises of quantitative research, let's see it in action. From market segmentation to product testing, this method wears many hats.

  • Market Segmentation: Want to tailor your message to a specific audience? Quantitative research helps you understand the demographics, behaviors, and preferences of your target market.
  • Product Development: Before launching a new product, test the waters with quantitative research. Get insights on potential demand, pricing strategies, and consumer preferences.
  • Campaign Effectiveness: Ever wondered if your latest marketing campaign actually resonated with your audience? Quantitative research can measure its success through metrics like conversion rates and customer feedback.

Challenges in Quantitative Decision-Making

Of course, no superhero is without its challenges. Quantitative research, too, faces a few hurdles, such as:

  • Limited Context : Numbers tell a story, but sometimes the context is lost. Quantitative research may only capture part of the picture, especially when it comes to understanding the 'why' behind certain trends.
  • Inflexibility: Unlike qualitative research, which allows for flexibility and exploration, quantitative methods can be rigid. This can be a limitation when dealing with complex, multifaceted issues.

Considerations in Quantitative Decision-Making

Now, before you go all-in on quantitative research, there are a few considerations to keep in mind:

  • Sample Size : Ensure your sample size is representative of your target audience. Small samples may lead to skewed results.
  • Data Quality : Garbage in, garbage out. The accuracy of your findings depends on the quality of your data. Ensure it's reliable and relevant.
  • Ethical Considerations: Respect privacy and ethical standards when collecting and using data. It's not just about numbers; it's about people.

Steps to Conduct Quantitative Research

Alright, you're convinced and ready to embark on your market research journey. Here's a roadmap to guide you:

  • Define Your Objective: Clearly outline what you want to achieve through your research.
  • Design Your Study: Choose the right methodology – surveys, experiments, or statistical analyses – based on your objectives.
  • Collect Data: Implement your study and gather the numerical data needed for analysis .
  • Analysis and Interpretation: Crunch the numbers and derive meaningful insights.
  • Draw Conclusions : Use your findings to make informed decisions for your marketing strategy.

The Final Thoughts

In a nutshell, quantitative research isn't just a tool; it's a mindset. It transforms the way we approach decision-making in the dynamic landscape of marketing. By embracing the power of numbers, you're not just making decisions – you're making informed, strategic moves that can propel your brand to new heights.

Summary of Key Points

  • Data is the compass in decision-making.
  • Quantitative research offers precision and measurable results.
  • Applications include market segmentation, product development, and campaign effectiveness.
  • Challenges include limited context and inflexibility.
  • Considerations involve sample size, data quality, and ethical standards.
  • Steps include defining objectives, designing studies, collecting data, analyzing, and drawing conclusions.

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  • Knowledge Base

Methodology

  • Qualitative vs. Quantitative Research | Differences, Examples & Methods

Qualitative vs. Quantitative Research | Differences, Examples & Methods

Published on April 12, 2019 by Raimo Streefkerk . Revised on June 22, 2023.

When collecting and analyzing data, quantitative research deals with numbers and statistics, while qualitative research deals with words and meanings. Both are important for gaining different kinds of knowledge.

Common quantitative methods include experiments, observations recorded as numbers, and surveys with closed-ended questions.

Quantitative research is at risk for research biases including information bias , omitted variable bias , sampling bias , or selection bias . Qualitative research Qualitative research is expressed in words . It is used to understand concepts, thoughts or experiences. This type of research enables you to gather in-depth insights on topics that are not well understood.

Common qualitative methods include interviews with open-ended questions, observations described in words, and literature reviews that explore concepts and theories.

Table of contents

The differences between quantitative and qualitative research, data collection methods, when to use qualitative vs. quantitative research, how to analyze qualitative and quantitative data, other interesting articles, frequently asked questions about qualitative and quantitative research.

Quantitative and qualitative research use different research methods to collect and analyze data, and they allow you to answer different kinds of research questions.

Qualitative vs. quantitative research

Quantitative and qualitative data can be collected using various methods. It is important to use a data collection method that will help answer your research question(s).

Many data collection methods can be either qualitative or quantitative. For example, in surveys, observational studies or case studies , your data can be represented as numbers (e.g., using rating scales or counting frequencies) or as words (e.g., with open-ended questions or descriptions of what you observe).

However, some methods are more commonly used in one type or the other.

Quantitative data collection methods

  • Surveys :  List of closed or multiple choice questions that is distributed to a sample (online, in person, or over the phone).
  • Experiments : Situation in which different types of variables are controlled and manipulated to establish cause-and-effect relationships.
  • Observations : Observing subjects in a natural environment where variables can’t be controlled.

Qualitative data collection methods

  • Interviews : Asking open-ended questions verbally to respondents.
  • Focus groups : Discussion among a group of people about a topic to gather opinions that can be used for further research.
  • Ethnography : Participating in a community or organization for an extended period of time to closely observe culture and behavior.
  • Literature review : Survey of published works by other authors.

A rule of thumb for deciding whether to use qualitative or quantitative data is:

  • Use quantitative research if you want to confirm or test something (a theory or hypothesis )
  • Use qualitative research if you want to understand something (concepts, thoughts, experiences)

For most research topics you can choose a qualitative, quantitative or mixed methods approach . Which type you choose depends on, among other things, whether you’re taking an inductive vs. deductive research approach ; your research question(s) ; whether you’re doing experimental , correlational , or descriptive research ; and practical considerations such as time, money, availability of data, and access to respondents.

Quantitative research approach

You survey 300 students at your university and ask them questions such as: “on a scale from 1-5, how satisfied are your with your professors?”

You can perform statistical analysis on the data and draw conclusions such as: “on average students rated their professors 4.4”.

Qualitative research approach

You conduct in-depth interviews with 15 students and ask them open-ended questions such as: “How satisfied are you with your studies?”, “What is the most positive aspect of your study program?” and “What can be done to improve the study program?”

Based on the answers you get you can ask follow-up questions to clarify things. You transcribe all interviews using transcription software and try to find commonalities and patterns.

Mixed methods approach

You conduct interviews to find out how satisfied students are with their studies. Through open-ended questions you learn things you never thought about before and gain new insights. Later, you use a survey to test these insights on a larger scale.

It’s also possible to start with a survey to find out the overall trends, followed by interviews to better understand the reasons behind the trends.

Qualitative or quantitative data by itself can’t prove or demonstrate anything, but has to be analyzed to show its meaning in relation to the research questions. The method of analysis differs for each type of data.

Analyzing quantitative data

Quantitative data is based on numbers. Simple math or more advanced statistical analysis is used to discover commonalities or patterns in the data. The results are often reported in graphs and tables.

Applications such as Excel, SPSS, or R can be used to calculate things like:

  • Average scores ( means )
  • The number of times a particular answer was given
  • The correlation or causation between two or more variables
  • The reliability and validity of the results

Analyzing qualitative data

Qualitative data is more difficult to analyze than quantitative data. It consists of text, images or videos instead of numbers.

Some common approaches to analyzing qualitative data include:

  • Qualitative content analysis : Tracking the occurrence, position and meaning of words or phrases
  • Thematic analysis : Closely examining the data to identify the main themes and patterns
  • Discourse analysis : Studying how communication works in social contexts

If you want to know more about statistics , methodology , or research bias , make sure to check out some of our other articles with explanations and examples.

  • Chi square goodness of fit test
  • Degrees of freedom
  • Null hypothesis
  • Discourse analysis
  • Control groups
  • Mixed methods research
  • Non-probability sampling
  • Quantitative research
  • Inclusion and exclusion criteria

Research bias

  • Rosenthal effect
  • Implicit bias
  • Cognitive bias
  • Selection bias
  • Negativity bias
  • Status quo bias

Quantitative research deals with numbers and statistics, while qualitative research deals with words and meanings.

Quantitative methods allow you to systematically measure variables and test hypotheses . Qualitative methods allow you to explore concepts and experiences in more detail.

In mixed methods research , you use both qualitative and quantitative data collection and analysis methods to answer your research question .

The research methods you use depend on the type of data you need to answer your research question .

  • If you want to measure something or test a hypothesis , use quantitative methods . If you want to explore ideas, thoughts and meanings, use qualitative methods .
  • If you want to analyze a large amount of readily-available data, use secondary data. If you want data specific to your purposes with control over how it is generated, collect primary data.
  • If you want to establish cause-and-effect relationships between variables , use experimental methods. If you want to understand the characteristics of a research subject, use descriptive methods.

Data collection is the systematic process by which observations or measurements are gathered in research. It is used in many different contexts by academics, governments, businesses, and other organizations.

There are various approaches to qualitative data analysis , but they all share five steps in common:

  • Prepare and organize your data.
  • Review and explore your data.
  • Develop a data coding system.
  • Assign codes to the data.
  • Identify recurring themes.

The specifics of each step depend on the focus of the analysis. Some common approaches include textual analysis , thematic analysis , and discourse analysis .

A research project is an academic, scientific, or professional undertaking to answer a research question . Research projects can take many forms, such as qualitative or quantitative , descriptive , longitudinal , experimental , or correlational . What kind of research approach you choose will depend on your topic.

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What are the Market Research Methods?

  • August 15, 2023
  • Topic: Brand Strategy , Corporate , Corporate Trends , Customer Experience , Market Analysis , Product Lifecycle
  • Resource type: Insights Blog

So, you have a question, but you are unsure of how to get your answer. Maybe you are wondering who your target audience is or why you lost out on a deal to your competition. Maybe you are looking to expand into a new market and want to know more about the customers and competitors in the industry. While these examples are similar in the way they help you understand your business better, they all require different market research methodologies to arrive at the answer.  

What are Market Research Methodologies?  

Research methodologies are various ways to perform research to understand your problem. The correct type to employ depends on the answers you are seeking, the information you have, and the information you need to gather. There are many different methods, but most fall into four categories: data analytics, survey, qualitative, and secondary.

In this post, we will provide an overview of the four main research methodologies along with the benefits and challenges of each.  

Custom or Syndicated Research  

In addition to the types of methodologies, there are two types of funded research: custom and syndicated.   

Custom research is funded by a single company and is focused on answering the key questions the business seeks to understand. Though more costly, the research design, implementation, and results are unique and targeted toward addressing the funding company’s needs.  

On the other hand, syndicated research is not curated or funded by a specific client; a market research company conducts it to offer data such as industry statistics, current best practices, or recent trends. Though not directly tied to a single company’s situation, businesses often buy syndicated research to gather perspective on their performance and identify areas where custom research can help provide more insight.   

The Four Types Of Market Research   

Data analytics  .

Data analytics research involves collecting and analyzing large sets of data to derive answers, uncover patterns, and predict future outcomes. This method helps you identify and understand things you are aware of but don’t yet understand.

Data can come from a variety of sources including CRM data, historical transactional data, survey data, a third-party publisher, and more to build a holistic map of the situation, identify gaps and discern trends. Data analytics is the most common research method with almost 70% of companies using it in at least one market research project in the past year.  

For example, you might have large sets of historical data and know there is a data-backed answer for how to segment your customers, but you have yet to compile all your information together to identify the answer.  

Benefits and Challenges

Benefits: Analyzing historical data provides a holistic view of a situation by combining different sets of data and modeling potential scenarios and outcomes. You can confirm hypotheses, break biases, and help build cases internally.

Challenges: This method requires a lot of data, and some of that data may be hard to access, hard to generate, or not easily analyzed. This method also requires a lot of time, money, and resources to acquire and parse the correct data.   

Survey research involves gathering opinions, preferences, and experiences by asking a set of questions to a targeted group of people. The focus of survey research is to test theories, assumptions, and hypotheses. The answers are collected from a representative sample of a targeted audience, allowing the researchers to quantify data and generalize the results to the wider population with a reasonable margin of error and strong confidence level.

Survey data can be collected from consumers, other business decision-makers, or your customer lists. Surveys are a very popular market research methodology with over 60% of companies performing at least one survey in the last year.  

For example, you may be wondering how satisfied your customers are, what factors drive satisfaction, and how you compare to key competitors in the market. By surveying your customers and those of key competitors you can understand the drivers of satisfaction and your relative strengths and opportunity areas in the market.  

Benefits and Challenges 

Benefits : Surveys provide an aggregate but statistically significant picture that companies can leverage to make decisions that align with their audiences’ preferences. Surveys also offer the ability to segment answers based on segments of the audience to analyze how different groups respond to the same questions.   

Challenges: Surveys are a fixed set of questions and cannot be adjusted once the survey has been deployed. Responses are limited to the questions posed by the researcher and don’t allow for open-ended qualitative responses. Surveys require many respondents, and depending on the target audience, it can be challenging to find a large enough sample size to provide statistically significant results. Lastly, surveys need to incentivize respondents, which could lead to a high price tag.  

Qualitative Methodologies   

Qualitative research focuses on targeted insights around concepts, opinions, and preferences. Unlike quantitative methods, these market research methodologies leverage a smaller set of data and respondents but allow for more in-depth answers. It also allows for companies to gather follow-up data that delves deeper into the reasoning behind responses  

This method is exploratory in nature to help you formulate hypothesis and establish directional themes or trends. Qualitative research also helps you understand the underlying motivations, attitudes, and perceptions of respondents.  

 The two most common qualitative research methodologies are in-depth interviews and focus groups.  

In-depth interviews  

This market research methodology involves one-on-one conversations between interviewers and those from the target audience. The interview follows a pre-determined set of questions to reveal sentiment, decision-making processes, and unmet needs. With only 40% of companies conducting them, interviews are the least used methodology, likely a result of the challenges mentioned below.  

Benefits : Interviews provide the ability to gather more in-depth answers on customer preferences by allowing researchers to ask follow-up questions to probe deeper and further clarify responses. It also allows respondents to answer in their own words rather than be bound by the available responses offered by a survey. 

Challenges: Interviews are responses from a small group of people and the results cannot be generalized to a wider audience. They are also very challenging to implement. Often, it is a struggle to identify and incentivize enough participants, and the price per respondent can be costly depending on their rarity and level of expertise. It is also critical to enlist an experienced interviewer to ensure that both the initial and follow-up questions are tailored to gather accurate information that fully addresses your target questions.   

  Focus groups   

These facilitator-led group discussions reveal perceptions of or reception to a concept or idea. While the facilitator guides the meeting, the direction of the conversation is determined by the participants creating organic responses that stem from participant perception. Just over half of companies have conducted a focus group in the last year.   

Benefits: F ocus groups allow for exploration of concepts and physical products beyond set responses like those available in through a survey. The social aspect of the focus group can also gather multiple points of view on a topic in one setting. This can add additional insight for both participants in their ongoing feedback and facilitators for their final analysis.

Challenges: Focus groups are kept small to gather meaningful insights from a group of people, something that would be difficult if the group was too large. As such, the sample size is very small, and the responses can‘t be extrapolated to a larger audience.  It is also challenging to find a group of qualified participants that are all available at the same time.

Traditionally, focus groups were conducted in person and there was a higher cost to host the group live. Now depending on the product or concept being reviewed, focus groups can be conducted over video calls, lessening the burden of cost and logistics, however the cost to incentivize members to take part remains. Similar to interviews, you will need to enlist an experienced moderator that can facilitate the conversation and help direct it as needed to ensure the target questions are addressed  

Secondary Research Methodologies     

Secondary research, a lso known as desk research, is leveraging data that already exists to answer your questions. This market research method is helpful for answering questions or deepening your understanding of things you are not directly familiar with but understand. It can be used to understand what others in your market are doing, identify potential markets for growth or expansion, or allow you to compare your organization to others on key performance indicators.  

For example, you might understand that customer preferences have affected your market, but you don’t know the exact changes. However, others have already done related research that can provide context or direct answers to your question. Secondary research is a very popular method with over half ( 55% ) of companies conducting secondary research to get insights they need for their strategies.   

Benefits: Secondary research is one of the quicker methodologies as it leverages existing data. The bulk of the time is spent identifying the problem, accessing existing data, and consolidating it for analysis and insights.   

Challenges: Some of the data you need might require payment, which would increase the cost of the overall project. There is also the risk that a data point needed for your analysis does not exist, requiring you to either speak to an expert or conduct your own research to fill in the gap.  

Picking the Right Research Methodology  

Though there are many options to choose from, the correct market research methodology to implement will be guided by the information you already have and the questions you are trying to answer.

Before you start your research, begin by listing what you know and what you are looking to learn. Some choices are very clear cut. For example, are you looking to learn more about your company’s operations in the hopes of identifying a better strategy? Since you have access to your own data and are looking to learn more, data analytics would be your best path forward.  

Sometimes choosing the right market research methodology might require more thought. For example, are you looking to launch a new product and want to learn more about customer preferences? You could interview customers or launch a focus group, but do you know what questions to ask? And as the sample pool is so small, the results from qualitative methods should not be used to make assumptions about a larger customer base.

The best place to start would be to conduct a survey to the target audience to get a basic understanding of the market and potential customer preferences. If it is a well-known customer base, you may be able to through secondary research by leveraging existing data to analyze the market.  

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Examples

Research Terms

Ai generator.

quantitative research example in marketing

Research terms are specific words or phrases used in academic writing to describe the research process, methodologies, and findings. These include concepts like hypothesis , variables, sample size, literature review, and data analysis. Understanding these terms is crucial for interpreting research studies and effectively communicating ideas. Mastery of research terms enhances clarity in academic discourse, whether in a research project proposal , a qualitative research report , or the description of research methodology.

What are terms in research?

Terms in research refer to the specific words, phrases, and concepts used within a study to define its scope, methodology , and focus. These terms ensure clarity and precision, allowing researchers to communicate ideas and findings effectively. Clear definitions facilitate a shared understanding and maintain the integrity and replicability of research.

Examples of Research Terms

Examples of Research Terms

  • Hypothesis : A proposed explanation for a phenomenon, to be tested through research.
  • Variable : Any factor or element that can be changed and measured in research.
  • Literature Review : A comprehensive survey of existing research and publications on a specific topic.
  • Methodology : The systematic plan and approach used to conduct research.
  • Data Collection : The process of gathering information for analysis in research.
  • Sample : A subset of a population selected for observation and analysis.
  • Control Group : A group in an experiment that does not receive the treatment, used for comparison.
  • Validity : The extent to which a research study measures what it intends to measure.
  • Reliability : The consistency of a research study or measuring test.
  • Abstract : A brief summary of a research study’s aims, methods, results, and conclusions.
  • Population : The entire group of individuals or instances about whom the research is concerned.
  • Ethics : Moral principles that govern a researcher’s conduct and the conduct of the research.
  • Bias : A systematic error introduced into sampling or testing by selecting or encouraging one outcome over others.
  • Pilot Study : A small-scale preliminary study conducted to evaluate feasibility, time, cost, risk, and adverse events.
  • Peer Review : A process by which a research study is evaluated by experts in the same field before publication.
  • Quantitative Research : Research that relies on numerical data and statistical methods.
  • Qualitative Research : Research that relies on non-numerical data, such as interviews, observations, and textual analysis.
  • Case Study : An in-depth study of a particular case, individual, group, or event.
  • Longitudinal Study : Research that follows subjects over a long period to observe changes and developments.
  • Cross-sectional Study : Research that analyzes data from a population at a specific point in time.
  • Independent Variable : The variable that is manipulated to observe its effect on the dependent variable.
  • Dependent Variable : The variable being tested and measured in an experiment.
  • Confounding Variable : An outside influence that affects the dependent and independent variables, causing a spurious association.
  • Operational Definition : A clear, precise, and measurable definition of a variable for the purposes of a study.
  • Statistical Significance : The likelihood that a result or relationship is caused by something other than mere chance.
  • Random Sample : A sample that fairly represents a population because each member has an equal chance of inclusion.
  • Correlation : A measure of the relationship between two variables.
  • Experimental Group : The group in an experiment that receives the treatment.
  • Theoretical Framework : A structure that guides research by providing a clear perspective and basis for the study.
  • Meta-analysis : A statistical technique that combines the results of multiple studies to determine overall trends.

Research Terms List

Sampling BiasControl Variable
Research DesignData Analysis
Primary DataSecondary Data
Theoretical SamplingPurposive Sampling
Snowball SamplingCluster Sampling
Stratified SamplingSurvey
QuestionnaireInterview
Focus GroupField Study
Experimental DesignRandomized Controlled Trial (RCT)
EthnographyGrounded Theory
Content AnalysisDescriptive Research
Explanatory ResearchExploratory Research
Mixed MethodsTriangulation
Hypothesis TestingNull Hypothesis
Alternative HypothesisResearch Proposal

5 Common Research Terminologies

  • Hypothesis : A testable prediction about the relationship between two or more variables.
  • Variable : An element, feature, or factor that can be changed and measured in research.

Confusing Terms in Research

  • Reliability : The consistency of a research study or measuring test over time.
  • Independent Variable : The variable that is manipulated to observe its effect.
  • Dependent Variable : The variable being tested and measured, which is affected by the independent variable.
  • Random Assignment : Assigning participants to experimental and control groups by chance to minimize pre-existing differences.
  • Descriptive Research : Research that aims to describe characteristics of a population or phenomenon.
  • Explanatory Research : Research that seeks to explain the reasons behind a phenomenon or relationship.

Key Research Terms

1. abstract.

  • A brief summary of the research paper, outlining the main points, purpose, methods, results, and conclusions.

2. Hypothesis

  • A testable statement or prediction about the relationship between two or more variables.

3. Variable

  • An element, feature, or factor that can be changed and measured in research. Includes independent, dependent, and control variables.

4. Literature Review

  • A comprehensive survey of existing research and publications relevant to the research topic.

5. Methodology

  • The systematic plan for conducting research, including the methods, techniques, and procedures used to collect and analyze data.

6. Qualitative Research

  • Research that focuses on understanding phenomena through non-numerical data such as interviews, observations, and texts.

7. Quantitative Research

  • Research that focuses on quantifying data and analyzing it statistically to draw conclusions.

8. Sampling

  • The process of selecting a subset of individuals from a population to represent the whole group in research.

9. Data Collection

  • The process of gathering information from various sources to answer research questions.

10. Data Analysis

  • The process of examining, cleaning, transforming, and modeling data to discover useful information, draw conclusions, and support decision-making.

Terms Synonymous to Research

InvestigationStudy
InquiryExamination
AnalysisExploration
SurveyExperiment
ProbeScrutiny
InspectionReview
EvaluationAssessment
ObservationFieldwork
AppraisalExploration
AuditDissection

FAQ’s

What is a variable in research.

A variable is any characteristic, number, or quantity that can be measured or quantified in research.

What is the difference between qualitative and quantitative research?

Qualitative research explores concepts and experiences in-depth, while quantitative research involves measuring and analyzing numerical data.

What is a literature review?

A literature review summarizes existing research on a topic, identifying trends, gaps, and key findings.

What is a sample in research?

A sample is a subset of a population selected for study to represent the entire group.

What is a hypothesis?

A hypothesis is a testable prediction or educated guess about the relationship between two or more variables in a study.

What is data collection?

Data collection involves gathering information from various sources to address a research question or hypothesis.

What is an independent variable?

An independent variable is the variable that is manipulated or changed in an experiment to observe its effect.

What is a dependent variable?

A dependent variable is the variable being tested and measured in an experiment, affected by the independent variable.

What is a control group?

A control group is a group in an experiment that does not receive the treatment, used for comparison against the experimental group.

What is a research methodology?

Research methodology is the systematic plan for conducting research, including methods for data collection and analysis.

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Why Are Companies That Lose Money Still So Successful?

  • Vijay Govindarajan,
  • Shivaram Rajgopal,
  • Anup Srivastava,
  • Aneel Iqbal,
  • Elnaz Basirian

quantitative research example in marketing

New research on how to identify investments that produce delayed but real profits — not just those that produce short-term accounting profits.

In a well-functioning capital market, profits should be the sole criterion for firm survival; that is, firms reporting losses should disappear. Of late, however, loss-making firms are highly sought after by investors — often more than some profitable firms. Unicorns, or startups with valuations exceeding a billion dollars, are examples of such loss-making firms. What has changed over time? When and why did losses lose their meaning? The authors’ series of new research papers provide some answers, guiding managers to make the right investments: those that produce delayed but real profits — not just those that produce short-term accounting profits but decimate shareholder wealth in long run.

In 1979, psychologists Daniel Kahneman and Amos Tversky famously posited that losses loom larger than gains in human decision-making. For example, a dollar of loss affects our behavior more than a dollar of profits . Likewise, when a firm announces losses, its stock price declines more dramatically than it increases for the same dollar amount of profits. Investors abandon and lenders tend to stop financing loss-making firms , which then start restructuring their business lines and laying off employees. Some firms go even further, conducting M&A transactions without substance and “managing earnings” to report profits instead of a loss.

  • Vijay Govindarajan is the Coxe Distinguished Professor at Dartmouth College’s Tuck School of Business, an executive fellow at Harvard Business School, and faculty partner at the Silicon Valley incubator Mach 49. He is a New York Times and Wall Street Journal bestselling author. His latest book is Fusion Strategy: How Real-Time Data and AI Will Power the Industrial Future . His Harvard Business Review articles “ Engineering Reverse Innovations ” and “ Stop the Innovation Wars ” won McKinsey Awards for best article published in HBR. His HBR articles “ How GE Is Disrupting Itself ” and “ The CEO’s Role in Business Model Reinvention ” are HBR all-time top-50 bestsellers. Follow him on LinkedIn . vgovindarajan
  • Shivaram Rajgopal is the Roy Bernard Kester and T.W. Byrnes Professor of Accounting and Auditing and Vice Dean of Research at Columbia Business School. His research examines financial reporting and executive compensation issues and he is widely published in both accounting and finance.
  • Anup Srivastava holds Canada Research Chair in Accounting, Decision Making, and Capital Markets and is a full professor at Haskayne School of Business, University of Calgary. In a series of HBR articles, he examines the management implications of digital disruption. He specializes in the valuation and financial reporting challenges of digital companies. Follow Anup on  LinkedIn .
  • Aneel Iqbal is an assistant professor at Thunderbird School of Global Management, Arizona State University. He examines the accounting measurement and financial disclosures for new-economy firms and incorporates his wide-ranging industry experience into his research and teaching. He is a seasoned accounting and finance professional with diverse experience in auditing, financial analysis, business advisory, performance management, and executive training. Follow Aneel on LinkedIn .
  • Elnaz Basirian is a PhD student at the Haskayne School of Business. She examines the influence and role of intangibles in accounting and finance, aimed at improving valuation and market efficiency. She brings a decade of work experience in international financial markets. Follow Elnaz on LinkedIn .

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  1. Quantitative Research VS Qualitative Research

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  5. How to Develop Quantitative Research Titles: Means and Ends

  6. Types of Quantitative Research

COMMENTS

  1. What is Quantitative Market Research? Definition, Methods, Examples and

    Quantitative market research is defined as a type of research that involves the collection and analysis of numerical data to understand market trends, consumer behavior, and other business-related variables. Learn more about quantitative market research methods, examples and best practices.

  2. Quantitative Market Research: The Complete Guide

    Quantitative market research is conducted under two broad buckets of the frequency they are administered at: Cross-sectional research survey: Cross-sectional market research is a quantitative market research method that analyzes data of variables collected at one given point of time across a sample population. population or a pre-defined subset ...

  3. 98 Quantitative Market Research Questions & Examples

    A powerful example of quantitative research in play is when it's used to inform a competitive analysis. A process that's used to analyze and understand how industry leaders and companies of interest are performing. Pro Tip: Collect data systematically, and use a competitive analysis framework to record your findings.

  4. Quantitative Market Research Explained

    Quantitative market research is a numbers game. It's one of the four types of traditional market research; and a tried, trusted, and proven way to get answers to strategically important questions.. Whether you're already familiar with quantitative research, looking for practical examples, or considering using it in your business, I will cover everything you need to know.

  5. The Complete Guide to Quantitative Market Research

    Quantitative research generally relies on a larger sample size in order to quantify any issue or variable. In order to achieve this, this research method involves using mathematical and statistical means. This type of research answers the "what" and the "how much" of a subject within a research endeavor.

  6. Quantitative marketing research

    Quantitative marketing research is the application of quantitative research techniques to the field of marketing research.It has roots in both the positivist view of the world, and the modern marketing viewpoint that marketing is an interactive process in which both the buyer and seller reach a satisfying agreement on the "four Ps" of marketing: Product, Price, Place (location) and Promotion.

  7. Quantitative Data: Types, Methods & Examples

    Here are some specific examples of how market research professionals may collect quantitative data: Market surveys and polls - Surveys and polls are designed to gauge consumer opinions and preferences, and can gather large volumes of data from targeted demographics that can be used to enhance product development and marketing strategies.

  8. Your Handy Guide On Quantitative Market Research And Methods

    Advantages: Disadvantages: Larger sample sizes: Since quantitative research surveys are smaller and easier to fill, you can distribute them to a larger audience in a given time.: Lack of specific data: Since the focus is on numbers, you could end up with inconclusive results.For example, the number of unsatisfied customers but no clue why. Easy analysis: Since the data is numerical, it's ...

  9. Quantitative Market Research: The Complete Guide

    This method is widely used in market research to gather information about customer behavior, opinions, and preferences. Here are some of the benefits of quantitative market research: 1. Large Sample Size: One of the significant benefits of quantitative research is the ability to collect data from a large sample size. This provides a more ...

  10. Quantitative Marketing Research: A Guide to Data-Driven ...

    Quantitative marketing research involves collecting data from a large and representative sample of consumers using various methods, such as surveys, experiments, observations, or secondary sources.

  11. What Is Quantitative Research?

    Quantitative research is the opposite of qualitative research, which involves collecting and analyzing non-numerical data (e.g., text, video, or audio). Quantitative research is widely used in the natural and social sciences: biology, chemistry, psychology, economics, sociology, marketing, etc. Quantitative research question examples

  12. Quantitative Market Research Questions for Actionable Insights

    Quantitative market research questions to ask for actionable insights. February 16, 2024. 14 min read. In this article. There's a big difference between asking "Why do you like our product?" and "On a scale of 1-10, how much do you like our product?". But both ways of asking are valuable in their own way. Knowing your audience is not ...

  13. Quantitative Research

    Examples of Quantitative Research. Here are some examples of quantitative research in different fields: Market Research: A company conducts a survey of 1000 consumers to determine their brand awareness and preferences. The data is analyzed using statistical methods to identify trends and patterns that can inform marketing strategies.

  14. Quantitative Research: What It Is, Practices & Methods

    Sample size: Quantitative research is conducted on a significant sample size representing the target market. Appropriate Survey Sampling methods, a fundamental aspect of quantitative research methods, must be employed when deriving the sample to fortify the research objective and ensure the reliability of the results.

  15. Your Ultimate Guide to Quantitative Research

    Quantitative vs qualitative research. While the quantitative research definition focuses on numerical data, qualitative research is defined as data that supplies non-numerical information. Quantitative research focuses on the thoughts, feelings, and values of a participant, to understand why people act in the way they do.

  16. 9 Quantitative Research Methods With Real Client Examples

    Here are three examples of quantitative research in motion. Example 1: Leading food distribution company. We helped a leading food distribution company identify changes in the needs and values of their restaurant clients as a result of COVID-19. This helped inform opportunities to become more valuable partners. The research plan involved ...

  17. What is Quantitative Research? Definition, Methods, Types, and Examples

    Quantitative research is the process of collecting and analyzing numerical data to describe, predict, or control variables of interest. This type of research helps in testing the causal relationships between variables, making predictions, and generalizing results to wider populations. The purpose of quantitative research is to test a predefined ...

  18. What is Quantitative Research? Definition, Examples, Key Advantages

    Quantitative research is a type of research that focuses on collecting and analyzing numerical data to answer research questions. There are two main methods used to conduct quantitative research: 1. Primary Method. There are several methods of primary quantitative research, each with its own strengths and limitations.

  19. Quantitative and Qualitative Data Research for Marketers

    Quantitative research involves gathering numerical data that can be statistically analyzed. This method is often used to measure the frequency of behaviors, attitudes, or opinions within a ...

  20. How to use quantitative research

    You use quantitative research when you want to validate and / or prioritise ideas with customers.. As it's too expensive and time-consuming to survey the whole market, you work with a statistically representative sample of customers. You ask them a set of structured, mainly closed questions in the form of a questionnaire to test your hypotheses. The respondents choose from a list of defined ...

  21. The Importance of Quantitative Research in Marketing Decision Making

    Data is the compass in decision-making. Quantitative research offers precision and measurable results. Applications include market segmentation, product development, and campaign effectiveness. Challenges include limited context and inflexibility. Considerations involve sample size, data quality, and ethical standards.

  22. Qualitative vs. Quantitative Research

    When collecting and analyzing data, quantitative research deals with numbers and statistics, while qualitative research deals with words and meanings. Both are important for gaining different kinds of knowledge. Quantitative research. Quantitative research is expressed in numbers and graphs. It is used to test or confirm theories and assumptions.

  23. Market Research Methods: What They Are and How to Use Them

    Data analytics is the most common research method with almost 70% of companies using it in at least one market research project in the past year. For example, you might have large sets of historical data and know there is a data-backed answer for how to segment your customers, but you have yet to compile all your information together to ...

  24. Research Terms

    5 Common Research Terminologies. Hypothesis: A testable prediction about the relationship between two or more variables.; Variable: An element, feature, or factor that can be changed and measured in research.; Sample: A subset of a population selected for observation and analysis.; Data Collection: The process of gathering information for analysis in research.

  25. Why Are Companies That Lose Money Still So Successful?

    For example, a dollar of loss affects our behavior more than a dollar of profits. Likewise, when a firm announces losses, its stock price declines more dramatically than it increases for the same ...

  26. These are the Top 10 Emerging Technologies of 2024

    With AI expanding the world of data like never before, finding ways of leveraging it without ethical or security concerns is key. Enter synthetic data, an exciting privacy-enhancing technology re-emerging in the age of AI. It replicates the patterns and trends in sensitive datasets but does not contain specific information that could be linked to individuals or compromise organizations or ...