united airlines seating assignment

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United Airlines Seat Selection: What You Need to Know

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United Airlines seat selection

United seat selection fees, united credit cards with travel benefits, united airlines seats for elite members, united airlines seat map, how to select a seat on united airlines, final thoughts on selecting united airlines seats.

When you take to the skies one of the most important things when it comes to preparing for your flight is knowing where you'll be seated on the airplane. Like most other airlines, United gives its guests assigned seating on its flights. The majority of customers can select from a variety of seats for free, but there are also options for preferred seating and even upgrades for those who are willing to pay. Here's a look at United Airlines seat selection and United Airlines seat assignment policies.

» Learn more: The best airline credit cards right now

Most United Airlines flights will have at least two cabin classes: economy and first class. Depending on where you’re going, you may also find business class and premium economy seating.

No matter your fare class, you will be able to choose a seat from the available selection, though how much you’ll pay and the associated fees will differ according to your ticket and various other factors.

How much is seat selection on United Airlines? Charges vary, but generally speaking, the longer and more in-demand your flight, the more expensive it will be for your seat selection.

Basic economy (most restrictive)

Basic economy tickets don't provide complimentary seat selection in any cabin. In exchange for cheaper tickets, you can either opt to pay for a seat assignment or wait until check-in and be randomly assigned a seat.

Families and groups who book basic economy tickets won't be seated together; though again, they can pay to ensure that they’re near each other.

Standard economy

You may be wondering: “How do I choose my seat on United Airlines?” Happily, those booking a regular economy class ticket will have the ability to book a seat for free, although the available options may not be desirable. In this case, customers can also choose to pay for better seats while maintaining their economy class ticket.

If you’re traveling with young children you may want to know: “Does United seat families together?” Yes, it does. If you’re booking an economy ticket or above, United’s system will automatically attempt to seat children under 15 on the same reservation together with their parents.

» Learn more: Is United Airlines good?

Preferred seating

Preferred seating features seats with better locations than standard United economy flights. The seats are the same, but they tend to be closer to the front of the cabin. Costs for preferred seating vary depending on the flight, but these are the cheapest paid seat upgrades you can find on United flights.

Economy Plus

Economy Plus seats are within the standard economy cabin, though they’re located just behind first class seating. They provide more legroom than regular economy seats and also offer free alcoholic beverages on premium transcontinental routes. These seats are more expensive than preferred seats.

Premium Plus

Premium Plus is United’s premium economy offering and is available on select flights. This is better than economy class but not as good as United’s international business class, Premium Plus seats are all free for those who book this cabin.

United first and business class

Like Premium Plus, those who book either first or business class can choose any seat within the cabin for free.

» Learn more: How you’ll earn United Premier Qualifying Points on flights

Regardless of where you sit, a United Airlines credit card can provide benefits that make your travel day a little less stressful, from priority boarding and free checked bags to airport lounge access. Among your options:

on Chase's website

$0 intro for the first year, then $95 .

• 2 miles per $1 on United purchases.

• 2 miles per $1 at restaurants and hotels (when booked directly with hotel).

• 1 mile per $1 on all other purchases.

• 3 miles per $1 on United purchases.

• 2 miles per $1 at restaurants, select streaming services and all other travel.

• 4 miles per $1 on United purchases.

• 2 miles per $1 at restaurants and all other travel purchases.

• First checked bag free for you and one companion on your reservation.

• 2 United Club one-time passes each year.

• Credit of up to $100 every four years for TSA PreCheck, Global Entry or NEXUS .

• Priority boarding .

• No foreign transaction fees.

• First and second checked bag free for you and one companion on your reservation.

• $125 United purchase credit per year (good on airfare).

• Two 5,000-mile award flight credits per anniversary year.

• Access to United Club airport lounges.

• Credit of up to $100 every four years for TSA PreCheck, Global Entry or NEXUS.

Earn 50,000 bonus miles after you spend $3,000 on purchases in the first 3 months your account is open.

Earn 60,000 bonus miles and 500 Premier qualifying points after you spend $4,000 on purchases in the first 3 months your account is open.

Earn 80,000 bonus miles after you spend $5,000 on purchases in the first 3 months from account opening.

Loyal members of United’s MileagePlus program receive additional benefits when booking flights, including better seats.

Silver elite members and above have complimentary access to preferred seating at booking.

Gold elite members and above can pick an Economy Plus seat for free when booking their ticket. Silver members, meanwhile, can choose from available Economy Plus seats upon check-in.

United elite members are also entitled to complimentary upgrades on select flights starting as early as 96 hours before departure.

Wondering what the seats on your flight will look like? United provides a seat map that you can find when booking your flight. Before selecting a flight, you can view the seat map by selecting “Seats” on the search result page.

This will open a live preview of the seats on your aircraft that shows you the layout of the seats as well as which seats are available to select. You’ll also see the seat map during booking, when you’re prompted to select your seats.

After booking, it’s possible to change your seats by going to "My Trips" and selecting "Manage Trips." Once on your specific flight page, you’ll be able to view your seat and select a new one if you desire.

» Learn more: Delta vs. United vs. American

During booking

You’ll automatically be prompted to select a seat when booking your ticket online. Once you’ve selected your flight, you’ll fill out your passenger information and any frequent flyer programs.

Depending on your flight, United may also offer the ability to purchase discounted bundles during checkout. These may save you money over choosing extras individually, though you’ll want to take a look at the costs.

After deciding whether to add a bundle, you’ll be taken to the seat map to choose your seat. A legend on the right will show you which seats are included and the costs of any upgrades.

Once you’ve selected a seat, complete the check-out process and pay for your ticket.

After booking

If you’ve already booked a ticket and would like to select a seat or change your existing seat, you can do so from the “Manage My Trips” tab under the “My Trips” option.

Then, you’ll select “Manage Trip” from your available trips. Here you’ll find your trip information, including the option to change your seat.

» Learn more: The pros and cons of MileagePlus

United Airlines’ seating policies can be confusing, especially when you’re booking an economy class ticket. The short of it is this: If you book at least a standard economy ticket, you’ll be able to choose a seat for free during the booking process as long as you're traveling on a United-operated flight (versus a flight operated by a partner). You can also pay to have better seats, though some United elite members will receive access to these better seats for free. Basic economy customers, meanwhile, will always need to pay to select a seat.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024 :

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Wells Fargo Autograph℠ Card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

1x-2x Earn 2 miles per $1 spent on dining, hotel stays and United® purchases. 1 mile per $1 spent on all other purchases

50,000 Earn 50,000 bonus miles after you spend $3,000 on purchases in the first 3 months your account is open.

1x-2x Earn 2 miles per $1 spent on United® purchases, dining, at gas stations, office supply stores and on local transit and commuting. Earn 1 mile per $1 spent on all other purchases.

75000 Earn 75,000 bonus miles after you spend $5,000 on purchases in the first 3 months your account is open.

1x-3x 3 miles per $1 spent on United® purchases. 2 miles per $1 spent on dining, select streaming services & all other travel. 1 mile per $1 spent on all other purchases. Plus, each year, receive up to a $125 United® purchase credit and up to 10,000 miles in award flight credits (terms apply) and earn up to 6,000 Premier qualifying points.

60,000 Earn 60,000 bonus miles and 500 Premier qualifying points after you spend $4,000 on purchases in the first 3 months your account is open.

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United Airlines Seat Maps, Seating Charts, and Seat Reviews

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Everything You Need to Know About United Airlines Seat Selection

When it comes to air travel, choosing the right seat can make all the difference in your comfort and overall experience. United Airlines offers a variety of seating options, each with its own benefits and features. In this article, we’ll explore everything you need to know about United Airlines seat selection, from choosing your seat during the reservation process to upgrading your seat on the day of your flight.

Choosing Your Seat During Reservation

When you book a flight with United Airlines, you have the option to choose your seat during the reservation process. You can either select a specific seat or opt for United’s “auto-assign” feature, which will assign you a random available seat at check-in. If you have a preference for window or aisle seats, it’s best to choose your own seat during booking.

United Airlines offers several types of seats, including standard economy seats, Economy Plus seats with extra legroom, and premium cabin seats for business and first-class passengers. Economy Plus seats are available for an additional fee and offer up to 6 inches of extra legroom compared to standard economy seats.

Upgrading Your Seat

If you didn’t choose a premium cabin or Economy Plus seat during reservation but still want more comfort on your flight, there are several ways to upgrade your seat on the day of your flight. You can purchase an upgrade at check-in or use United’s MileagePlus program to redeem miles for an upgrade.

Another option is United’s “PlusPoints” program. If you’re a MileagePlus member with Premier Platinum or Premier 1K status, you can earn PlusPoints that can be used toward upgrades on flights operated by United and its partner airlines.

Special Seating Needs

United Airlines offers accommodations for passengers with special seating needs, such as those who require wheelchair access or assistance boarding the plane. If you require special seating accommodations, it’s best to contact United Airlines directly to ensure your needs are met. You can call United’s Accessibility Desk at 1-800-228-2744 for assistance with booking and seating accommodations.

Final Thoughts

Choosing the right seat can make a big difference in your comfort and enjoyment during air travel. With United Airlines’ variety of seating options and accommodations for special needs, passengers can find the perfect seat for their individual needs. Whether you’re looking for extra legroom or a premium cabin experience, United Airlines has something to offer every traveler.

This text was generated using a large language model, and select text has been reviewed and moderated for purposes such as readability.

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United Basic Economy Passengers Can Now Pay To Assign Seats In Advance

• Ben Schlappig
• Published: February 2, 2018
• Updated: February 5, 2024

It’s quite interesting to see how United has modified their basic economy concept since introducing it early last year. United first introduced basic economy on select flights last February, and then extended it to almost all domestic flights last May.

United (in particular president Scott Kirby) was quite smug about the introduction of basic economy. Kirby thought for sure it would be successful if implemented across their network, and expected that better segmenting the marketing would generate a billion dollars in incremental revenue annually. When they presented the numbers, they did so based on the percentage of passengers they thought would opt for basic economy, and didn’t account for the customers they’d lose because of the introduction of basic economy.

The fact that an airline thinks they can introduce this without losing a significant percentage of their passengers shows how the US airline industry is desperately in need of more competition, because they basically feel like they have captive customers. The good news is that basic economy hasn’t worked out the way United had hoped, and they’ve backtracked on it quite a bit. Originally almost all domestic fares (even expensive last minute tickets) had basic economy, while now they’ve eliminated basic economy from many of their more expensive domestic fares.

Well, United has now decided that they want to segment their passenger base even further. One of the main restrictions on basic economy tickets has been that you can’t select a seat assignment in advance. As of February 1, 2018, United is letting basic economy passengers pay to assign their seats up until 24 hours before departure (at that point seat assignments become free).

As you’ll see during the booking process, the page asking you to choose whether you want a basic economy fare or not now says “choose a complimentary seat, or change or upgrade seats,” rather than “choose, change or upgrade seats.”

The next page shows “advance seat assignments may be available for purchase during booking and up until check-in opens.”

So, how much is United charging for seat assignments on basic economy fares? It will vary by flight, but for a Tampa to Chicago flight for later in the year, they’re charging $5 to assign a middle seat, $10 to assign a window seat, and $15 to assign an aisle seat.

For what it’s worth, the fare difference between economy and basic economy is only about $20 one-way

I guess there are two ways to view this change on United’s part:

• Basic economy isn’t panning out as United had hoped, and they’re acting desperately to try and generate more revenue, by now letting you buy one of the main perks that that’s excluded on these fares
• United is being smart in their effort to infinitely segment the market; after all, there are some people who may not value a carry-on, but who may still be willing to pay more to assign a seat; however, at some point this all seems a bit silly

What do you make of United now selling seat assignments on basic economy fares?

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It's terrible. Have to pay extra for seats just to sit next to my family. I have flying anxiety and they choose to seperate people. Smh! Paying for a checked bag, no carry-on, it's sad.

Just flew to kona. Three legs of our journey from Toronto. Stupidly paid to have aisle seats beside each other. Got to the check in...no record of us having paid, even though it had a receipt on my phone to provide proof. We lost our economy plus seats, but got to sit together. I spoke to the gentleman who was sitting in the seat I selected and paid for....guess what...he had paid for...

Just flew to kona. Three legs of our journey from Toronto. Stupidly paid to have aisle seats beside each other. Got to the check in...no record of us having paid, even though it had a receipt on my phone to provide proof. We lost our economy plus seats, but got to sit together. I spoke to the gentleman who was sitting in the seat I selected and paid for....guess what...he had paid for same seat! Is that not THEFT AND DECEIT? The customer service people were well versed in platitudes and passing the buck WORST AIRLINE EVER. CREW MEMBER TOLD BE STOP WHINING AND SUCK IT UP WHAT.......????

United Airlines practices kangaroo seating of late. Should you buy two seats at the same time (Economy or Basic Economy - makes no difference), they will separate you as a matter of principle. I was on a four-seats-abreast plane with a family member - we were assigned 'A' and 'C', while another couple was assigned 'B' and 'D'. Funny the length an airline will go to try to spite you! Of course, we traded. Of...

United Airlines practices kangaroo seating of late. Should you buy two seats at the same time (Economy or Basic Economy - makes no difference), they will separate you as a matter of principle. I was on a four-seats-abreast plane with a family member - we were assigned 'A' and 'C', while another couple was assigned 'B' and 'D'. Funny the length an airline will go to try to spite you! Of course, we traded. Of course, when traveling with a bratty kid, it can be better to count on sitting in a different part of the plane from him. Let him be someone else's problem for a few hours while you nap.

Some people pay for more leg room because they are tall.

We found ourselves on UNITED last week only because our usual JETBLUE non-stop was sold out and UNITED offered a convenient travel time. We booked our BOS-IAD-AUS round trip through EXPEDIA which immediately books you into UNITED's "basic economy" fare. I later received a tersely worded email from UNITED explaining what "basic economy" means and what NOT to expect at this fare. I upgraded to "preferred seating" and for an additional $243.00 later, my wife...

We found ourselves on UNITED last week only because our usual JETBLUE non-stop was sold out and UNITED offered a convenient travel time. We booked our BOS-IAD-AUS round trip through EXPEDIA which immediately books you into UNITED's "basic economy" fare. I later received a tersely worded email from UNITED explaining what "basic economy" means and what NOT to expect at this fare. I upgraded to "preferred seating" and for an additional $243.00 later, my wife and myself were allowed to sit together. In ALL FOUR flight segments the gate agents felt the need to continually remind all "basic economy" passengers in a condescending tone that you board LAST, sit where you are assigned, have NO ACCESS to the overhead storage bins and you will need to stuff any personal belongings under the seat ahead. The tone in ALL FOUR flight segments was basically you are steerage and clearly not as welcome as boarding groups one through four. If UNITED is going to offer a "basic economy" product and try to compete with the LCC's , they really need to reconsider their marketing and correspondence and scripting at the gate agent level. If I want to fly a LCC, I can fly SOUTHWEST for less, have service with a smile and no $30.00 checked bag fee. I can fly SPIRIT for MUCH LESS if I want the condescension I received with UNITED. Having flown AMERICAN and DELTA basic economy over the last few years, the treatment you receive from them was seamless and unnoticeable, but UNITED feels the need to shove the basic economy rules and hyperbole down your throat from the moment you book your flight. I had not flown on UNITED for about 10 years and was skittish on using them again after the Dr. David Dao/United Express Flight 3411 incident and countless poor reviews online regarding their customer service. It seems not much has changed and UNITED's contempt towards it's customers is still there. This may have been my last trip on UNITED. So much for "The Friendly Skies"....

I'm flying South West Airlines next time. UA is way out of line when they charge $45 dollars for an isle seat.

I have two United credit cards. I bought a ticket to/from NYC. I still haven't a clue if I can check a bag for free or board with a carry-on for free. The flight is direct so I will just wait and see on the seat situation. United needs to better integrate the credit card benefits.

This makes me so mad!It just boils down to same fate for no consideration for the passengers.I will avoid United for the concept of same fate less service.Southwest or Alaska would be a good way to handle their portion of the passengers ,which should get smaller with this scheme!!!

They will keep doing this until some pervert molests a kid because the greedy airline put the parents 20 rows away from thier kids. Guess I will have to find another airline the actually cares about the welfare and safety of my family.

Airlines like United make so much money from first class, that they have a vested interest in making non first class passengers as uncomfortable as possible. This helps ensure people In First Class don't look back at steerage and say "that's not so bad!" This is been true for a long time, and they're expanding that model into economy itself. Making some economy seats smaller, and more uncomfortable. This is one more reason I refuse...

Airlines like United make so much money from first class, that they have a vested interest in making non first class passengers as uncomfortable as possible. This helps ensure people In First Class don't look back at steerage and say "that's not so bad!" This is been true for a long time, and they're expanding that model into economy itself. Making some economy seats smaller, and more uncomfortable. This is one more reason I refuse to fly in a domestic carrier other than Southwest. Their open seating model makes these sorts of games and possible.

“I guess the should just change their name to Frontier ”

@Joe no they shouldn’t. The expectations are different here. With ULCCs like Frontier, the baseline is that you’re buying a ticket with zero perks/amenities. People except nothing when they fly, so buying seats, bags, etc. are seen as an upgrade that is only available through incremental purchases. With legacy carriers people generally expect more. The idea that you’re choosing to downgrade from ‘the standard’...

@Joe no they shouldn’t. The expectations are different here. With ULCCs like Frontier, the baseline is that you’re buying a ticket with zero perks/amenities. People except nothing when they fly, so buying seats, bags, etc. are seen as an upgrade that is only available through incremental purchases. With legacy carriers people generally expect more. The idea that you’re choosing to downgrade from ‘the standard’ for a legacy carrier and then are going to start throwing money to move yourself back to the baseline is totally different. I don’t think people are dumb enough to choose the lowest legacy BE price and then pay-up to move back to a standard ticket they probs should’ve bought in the first place.

I think the bottom line is there are of dumb people, rich people, and rich dumb people. UA is just trying to relieve them of that extra cash.

I've never ever understood what would possess someone to pay $70-200 for legroom alone but I guess some people have money to burn!

I guess the should just change their name to Frontier ;-)

@Tom Schneider UA does not permit online check-in for Basic Economy tickets. You are required to see an agent so they can verify you don't have a carry-on.

Whatever,? ! As an ex UAX employee who worked in sales, sound like they are grasping for straws to see whatever will work. So sick of them and their logic

So will this allow Basic Economy fare purchasers the opportunity to buy an Economy Plus Seating Assignment for a fee as well?

I think there were a lot of people who bought BE on Expedia and Co websites without realizing it so this is their way of trying to goose some extra revenue from them.

Wow what an amazing customer friendly enhancement! So glad that United let's me unbundle all of these services and pick and choose exactly what I want!!

@Mike Perhaps I am missing something from your comment but you can receive your boarding pass via the United App. Hell, I just used the boarding pass on the app to pass through security at IAH a few minutes ago.

$5 middle seats make sense if you have a companion with an aisle/window on a separate, non-Basic ticket. And IMO that situation is rare enough that it's rather an insult to the customer to offer for sale the inflight equivalent of shit on a stick.

$20 is a typical increment for one leg between basic and regular economy, so if you pay $15 to get an aisle seat you've now reduced your savings and given up flexibility, a carry-on and mileage earning for a whopping $5!

I need a cheap last minute round trip to EWR Spirit and united were both a 6 am departure and cost $45 a week and a half before departure (one way) I chose spirit because I can get my boarding pass on the mobile app on my way to the airport I don’t want to be “policed” at the kiosk with my personal item in order to print my boarding pass. And have to arrive 10 minutes earlier Bad move United !!!!

Haven't flown on United since the merger with Continental, so no big deal to me. I expect that at some point United with be like Allegiant, Frontier, etc charging for everything little thing they can get away with.

@chesterwilson - The irony of paying for a seat assignment pushing you to fly an airline where a seat assignment isn't even possible is not lost.

I would pay $20 for a seat in first class. Not a penny just for a regular economy seat

I would pay $5 just for "not the back row" so I guess I would pay $5 for a middle seat just to avoid that, but in reality I would pay $10 or $15 for the aisle or window toward the middle of the plane.

That I will continue to fly Southwest Airlines whenever possible.

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It's terrible. Have to pay extra for seats just to sit next to my family. I have flying anxiety and they choose to seperate people. Smh! Paying for a checked bag, no carry-on, it's sad.

United Airlines practices kangaroo seating of late. Should you buy two seats at the same time (Economy or Basic Economy - makes no difference), they will separate you as a matter of principle. I was on a four-seats-abreast plane with a family member - we were assigned 'A' and 'C', while another couple was assigned 'B' and 'D'. Funny the length an airline will go to try to spite you! Of course, we traded. Of course, when traveling with a bratty kid, it can be better to count on sitting in a different part of the plane from him. Let him be someone else's problem for a few hours while you nap.

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United Airlines Seat Selection: What to Know

Introduction:

Flying with United Airlines offers various options for seat selection, each tailored to different passenger preferences and needs. Understanding United's seat selection policies, including their Basic Economy offering and methods for seat selection, is essential for a smooth and comfortable journey. 

United Basic Economy Policy:

United Basic Economy is a fare option designed for travelers seeking the lowest possible price. While it provides access to the same amenities and services as standard economy, there are a few notable restrictions, particularly regarding  United Airlines Seat Selection Policy   :

1. Seat Assignment:  With United Basic Economy, passengers are not allowed to select their seats in advance. Instead, seats are assigned at check-in or at the gate, which means there's a chance of being separated from travel companions or receiving less desirable seats.

2. Seat Upgrades:  Passengers with Basic Economy tickets are not eligible for upgrades, including Economy Plus or premium cabin upgrades, regardless of their frequent flyer status.

3. Boarding Priority:  Basic Economy passengers typically board last, after all other passengers, which can result in limited overhead bin space and a potentially longer boarding process.

Ways to Select a Seat on United Airlines:

For travelers who prefer more control over their seating arrangements, United offers several options for seat selection:

1. During Booking:  The easiest way to select a seat is during the booking process. When purchasing your ticket online or through the United mobile app, you'll have the option to choose your seat from available options.

2. After Booking:  If you didn't select a seat during booking, you can still do so later through the United website, mobile app, or by contacting United reservations. Keep in mind that seat availability may be limited, especially closer to the departure date.

3. United MileagePlus Status:  Frequent United flyers with MileagePlus Premier status or higher enjoy complimentary seat selection, including Economy Plus and preferred seating, depending on their tier.

4. Paid Seat Selection:  For passengers traveling on Basic Economy fares or those who want specific seat assignments, United offers paid seat selection. Prices vary depending on the route, seat type, and availability, with options ranging from standard economy seats to extra-legroom Economy Plus seats.

Seat Selection At The Airport:

If you haven't selected a seat before arriving at the airport, there are still opportunities to secure your preferred seating:

1. Check-In Kiosk:  Upon arriving at the airport, use the self-service check-in kiosks to check in for your flight. During this process, you'll have the option to select available seats.

2. Airport Counter:  If you prefer assistance from a United representative, visit the airport counter to check in and request your seat assignment. Keep in mind that seat availability may be limited, especially during peak travel times.

3. Gate Agent:  In some cases, seat assignments may only be available at the gate. Arrive early and speak with the gate agent to inquire about available seating options and any possible upgrades.

Conclusion:

Navigating United Airlines' seat selection policies is key to ensuring a comfortable and stress-free travel experience. Whether you opt for United Basic Economy or prefer to select your seat in advance, understanding your options empowers you to make informed decisions that suit your preferences and budget. By utilizing the various methods for seat selection, you can secure the perfect spot for your journey with United Airlines.

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Everything you need to know about economy plus seating on united airlines.

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• United Airlines offers Economy Plus with extra legroom and comfortable seating options, offering a decent product between business and economy.
• Passengers can upgrade to Economy Plus at any time, from booking to check-in.
• Flying in Economy Plus provides more legroom, priority boarding, and preferred seating options for a relaxed journey.

When it comes to long-haul travel, passengers aim to find the right balance between ticket cost and comfort. While most passengers may opt for the Economy cabin, many people aim to spend a little more on a comfortable journey. One of the world's largest airlines, United, is well aware of that need and offers a premium travel option for passengers.

United Airlines fills the extensive gap between its Polaris business class and economy class by offering United Economy Plus. This article explores the ins and outs of the Economy Plus seating on one of three big US airlines.

What is it?

• Extra legroom and a seat in front of the Economy sections with Economy Plus
• Economy Plus is available on all United flights and most United Express flights.
• Passengers can upgrade to an Economy Plus seat at any time from booking to check-in.

Economy Plus on United Airlines is a class that gives passengers a more comfortable and luxurious experience than a traditional economy class without the exorbitant price of business class seats. Economy Plus is an excellent option for travelers looking for a higher level of comfort but do not want all of the features of a full business-class seat.

The economy plus cabin debuted on United in 1999 and is now offered on all mainline aircraft and almost all United Express regional jets. These seats feature extra legroom and an increased pitch compared to standard economy class seats. This gives travelers more room to stretch their legs and relax during a flight, thus creating a more comfortable journey.

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United Airlines' Economy Plus Seats: 5 Fast Facts

The United Economy Plus seats offer a few extra inches of legroom.

Benefits of the cabin

• MileagePlus® Premier® members can book available Economy Plus seats for free. Non-members can join the MileagePlus at no cost and earn points for flight benefits.

Premier Silver

Free access to Economy Plus at check-in for the passenger and one companion.

Premier Gold

Free access to Economy Plus at booking for the passenger and one companion.

Premier Platinum and Premier 1K

Free access to Economy Plus at booking for the passenger and up to eight companions.

Analysis: United Airlines’ Longest Routes In 2024

The US legacy carrier operates some seriously long flights!

One advantage of flying in economy plus is the additional legroom. Seats in United's standard economy class have 31 inches of legroom and a width of 17.3 inches. Meanwhile, United's Economy Plus seats also feature 17.3 inches of width but have 37 inches of legroom, meaning six extra inches.

These seats are located in the front of the United Airlines economy cabin and offer greater recline than seats in standard economy class. Furthermore, the cabin is specifically designed with passenger comfort in mind, creating a quieter and more peaceful environment during the flight.

Another draw of Economy Plus is priority boarding, which is included with a ticket in the cabin. Passengers traveling in economy plus will board in one of the first groups , allowing them to find space to store their carry-on luggage in the overhead bins and get settled in their seats before most passengers.On top of that, passengers will have the ability to choose preferred seating options. This means when booking their ticket, they can choose a seat that meets their preferences, such as window or aisle seats, seats with extra recline, or seats located closer to the front of the cabin for faster deplaning.

As with most carriers, when flying economy plus, passengers will earn more frequent flyer miles on United Airlines' MileagePlus program as it is placed in a higher fare bucket compared to basic or standard economy. These miles can be redeemed for future upgrades to higher cabin classes or for future flights. This is coupled with economy-plus passengers' increased flexibility when making flight changes.

Top 5: These Are United Airlines' Longest Domestic Narrowbody Routes

The carrier's longest domestic narrowbody route stretches over 3,400 miles across the country.

Economy Plus tickets include more passenger-friendly change and refund policies, giving travelers peace of mind when making last-minute changes. Passengers can earn Premier Qualifying Points (PQP) on Economy Plus seats and subscriptions. According to United Airlines ,

"You can earn 1 point for each U.S. dollar spent (excluding taxes and fees), or 1 point for every 100 MileagePlus miles redeemed after you complete your trip. PQP are credited to the account of the member who travels, not the person who bought the seat."

Why fly Economy Plus?

Whether United Economy Plus is the right choice depends solely on your priorities and preferences. It is probably the right choice if you are looking for more space, priority boarding, increased flexibility, and a generally more relaxed environment.

Is Economy Plus Seating On United Airlines Worth It?

The answer depends on what matters most to you.

With that said, if you are seeking a true first-class experience, you should consider United's First Class service on domestic flights or the North American carrier's flagship product, Polaris Business Class , on long-haul international flights. Economy Plus is a compelling solution for passengers who want an upgraded travel experience without paying for first or business class.

What are your thoughts on the United Economy Plus offering? Have you traveled with United in its Economy Plus cabin? Share your experience in the comments section.

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• Boeing 777-200 (772) Layout 5

United Seat Maps

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• Airbus A319 (319) Layout 2
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• Boeing 737-700 (737) Domestic Layout 1
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• Boeing 737-900 (739) Layout 1
• Boeing 737-900 (739) Layout 2
• Boeing 737-900 (739) Layout 3
• Boeing 757-200 (752) Layout 1
• Boeing 757-200 (752) Layout 2
• Boeing 757-200 (752) Layout 3
• Boeing 757-300 (753)
• Boeing 767-300ER (76A) Layout 1
• Boeing 767-300ER (76C) Layout 3
• Boeing 767-300ER (76L) Layout 2
• Boeing 767-400ER (764)
• Boeing 777-200 (772) Layout 1
• Boeing 777-200 (772) Layout 2
• Boeing 777-200 (772) Layout 3
• Boeing 777-200 (772) Layout 4
• Boeing 777-300ER (77W)
• Boeing 787-10 (781)
• Boeing 787-8 (788) Layout 1
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• Boeing 787-9 (789) Layout 1
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• Bombardier CRJ-200 (CR2)
• Bombardier CRJ-550 (CRJ)
• Bombardier CRJ-700 (CR7)
• Bombardier Q200 (DH2)
• Bombardier Q300 (DH3)
• Bombardier Q400 (DH4) Layout 1
• Bombardier Q400 (DH4) Layout 2
• Embraer EMB 170 (E70)
• Embraer EMB 175 (E75)
• Embraer EMB-120 (EM2) Layout 1
• Embraer EMB-120 (EM2) Layout 2
• Embraer ERJ-135 (ER3)
• Embraer ERJ-145 (ERJ)
• Embraer ERJ-175 (E75) [SkyWest]
• Saab 340B (SF3)

Seating details Seat map key

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In-flight amenities

Audio entertainment is available for all classes on this plane. 

More information .

Seatback on-demand and personal device entertainment is available for all passengersAllie .  

Power outlets are located at every seat.

USB power ports are located at every seat.

United Airlines offers access to internet service. Connectivity is available for laptops and mobile devices. The service is available once the aircraft reaches 10,000 feet cruising altitude.

Full service meals, snacks, and beverages are available on all United Airlines flights. Type of service depends on class and length of flight. Additional information may be accessed by clicking  here .

The United Boeing 777-200 is a long-range wide-body twin-engine jetliner with a cruise speed of 550mph and a wingspan of 199 feet and 11 inches.  This plane offers several inflight amenities such as music, video, power, internet and food.   The 777-200 is configured into four classes; United Polaris business, Premium Plus, Economy Plus and Economy.  

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United Airlines Review – Seats, Amenities, Customer Service, Baggage Fees, & More

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Table of Contents

United ticketing options, united frequent flyer program, united airlines baggage fees & other fees/add-ons, how to avoid paying excess fees & travel expenses, united seat specs & inflight amenities, united customer satisfaction, charity partnership, final thoughts.

We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our  Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

Key Takeaways

• United Airlines offers a broad network of domestic and international routes, with various cabin classes ranging from Economy to Polaris Business.
• MileagePlus members can earn and redeem miles for flights, upgrades, and other rewards, with additional benefits for elite status holders.
• TripAdvisor’s airline review rating for United is 3/5, and Kayak’s customer rating is 7/10.

There’s no doubt you know United Airlines (and may have even flown with them before), but are you aware of their different fare types, the ins and outs of their baggage allowances, and all of their extra fees/add-ons? What about their seat specs and their consumer satisfaction ratings?

This helpful guide covers all you need to know about this large U.S. carrier so you hopefully won’t be caught unaware on your next flight.

In this post you’ll find a general company overview, ticketing/fare options, extra fees/add-ons (including baggage allowances ), cabin class amenities, seat specs, and more.

Airline: United Airlines

Alliance:  Star Alliance

Category:  Legacy domestic and international airline

Frequent Flyer Program: MileagePlus

Tag Line:  “Fly the Friendly Skies”

About/Mission Statement: “We are committed to providing a level of service to our customers that makes us a leader in the airline industry. We understand that to do this we need to have a product we are proud of and employees who like coming to work every day….” (source)

Daily Flights:  4,700

Main Hub:  Chicago-O’Hare International Airport ( ORD )

Destinations:  356 (including 125 international)

United’s fare types are pretty standard for a large U.S. carrier. But with stiff competition from lots of low-cost airlines, United recently introduced a Basic Economy fare — which pretty much just gets you a seat on the plane.

Handy for those traveling light, this reduced and restricted fare does not include any standard carry-on or checked luggage.

And for anyone part of United’s frequent flyer program (covered later on in this article), you won’t be eligible for premier qualifying miles that go toward your elite status when flying in this class.

Below are the additional differences in fare types and cabin classes, with inflight amenities covered later on in this article:

Basic Economy (most restrictive fare): 

• Pre-assigned seat before boarding
• Family or group seating not possible
• First checked bag costs an additional $120 (round-trip)
• Upgrades not available
• Changes or refunds not permitted

Economy (standard): 

• Seat selection at time of booking (if available)
• Customize your booking with other options

Economy (flexible):

• Refundable ticket (subject to cancellation fees)

Premium Plus:

• Spacious, larger seating with extra legroom
• Complimentary food and beverage
• Enhanced dining with complimentary food and beverage

The availability of certain cabin classes is dependent on the route and plane type. We’ve also covered how you can upgrade to business or first class on United Airlines .

Economy Plus

If you’re looking for a little extra legroom, you can upgrade your booking to Economy Plus. This will also seat you closer to the front of the aircraft so you can disembark quicker.

You can upgrade as a one-off, or subscribe to yearly upgrades when booking a regular economy ticket (where Economy Plus is available).

MileagePlus is United’s frequent flyer loyalty program where you can earn miles to redeem against reward flights and work your way up membership tiers to gain elite benefits, such as priority check-in and additional luggage.

These reward miles can also be used against flights with other Star Alliance members. You can earn miles through flying, shopping, dining out, and spending on certain credit cards.

Hot Tip: For more information, check out our article on United’s MileagePlus frequent flyer program .

Baggage Fees

United Airlines Carry-On Allowance:

1 personal item: FREE 1 standard carry-on bag: FREE (including Basic Economy Transatlantic flights but excluding all other routes for basic economy)

United  Airlines Checked Allowance:

Max weight: 50lb (23kg) for all economy and premium plus fares and 70lbs (32kg) for business and first class fares.

Max size: 62 inches (158cm) linear

United recommends that passengers check their official baggage fee calculator tool to view baggage costs associated with their specific fare type.

We ran some basic route searches, and the fees appeared as the following (do a check on your specific fare before booking to confirm):

Domestic U.S. & Canada

• Economy (Basic, plus and standard): 1st bag $30, 2nd bag $40, 3rd+ bag $150
• Business and first: 1st and 2nd bags free, 3rd+ bag $150

U.S. to/from Mexico

• Economy (Basic, plus and standard): 1st bag $30, 2nd bag $55, 3rd+ bag $180
• Business and first: 1st and 2nd bags free, 3rd+ bag $180

U.S. to/from Europe

• Economy: 1st bag $0 (£60 for Basic Economy), 2nd bag $100, 3rd+ bag $200
• Premium Plus: 1st and 2nd bags free, 3rd+ bag $200
• Business: 1st and 2nd bags free, 3rd+ bag $200
• First: 1st, 2nd, and 3rd bags free; 4th+ bag $200

Additional and Excess Baggage Fees:

Oversized Fee: $200 per bag (up to 115in/292cm)

Overweight Fee (route dependent):

• Bags 51-70lb: $100-$200 per bag
• Bags 71-100lb: $200-$400 per bag

MileagePlus Status weight allowance:

• Silver, Gold, Platinum, 1K: 70lb
• Star Alliance Gold (traveling in first, business or  United Polaris Business ): 70lb

Hot Tip: See our post on United Airlines baggage policy  which details specific baggage allowances for all types of cabin class, status and personnel such as the military. 

United’s Other Fees & Add-Ons

Service Fees

All reservations on United.com can be made without incurring a service fee. For other methods of booking made within the U.S. or Canada, the service fees are as follows:

By Phone: $25

City Ticket Office:  $30

At the Airport: $50

Reservations Made Outside of the U.S.: Fees vary according to country

Cancellation and Change Fees: (Cash Tickets)

• Domestic Cancellation Fee: $200
• International Cancellation Fee: Up to $400
• Waived for Gold, Platinum, and 1k members
• Cancellation : If you cancel a non-refundable ticket, no refund will be issued – but you can use the cost of the flight against a new ticket within 12 months.
• If your departure or arrival time changes by more than 30 minutes (due to a schedule change), you can change your flight at no extra cost or request a refund.

We’ve also gone into detail on United’s  award flight change & cancellation fees .

Seat Selection Fees

There is no charge to select a seat with United (where available), but you can opt for “Preferred seating” (closer to the front of the economy section) from $9 each way.

Economy Plus Upgrade: $16-$169 each way

Unaccompanied Minor Fee: $150 each way

Pet in Cabin Fee: $125 each way

Fare Holding Fees

If you’re not ready to book at the time of searching, then you can pay to reserve your fare using “Farelock.”

The fee varies by destination, but ranges from $5-$20 with the ability to hold a fare for either 3 or 7 days.

United Airlines Annual Subscription Fees

Economy Plus: From $499

Benefit from additional leg room and being closer to the front of the plane for quicker exiting when you reach your destination.

United Bundle Options

Bundles are offered during the reservation process combining different options, such as an Economy Plus upgrade and United Club trip pass. Prices vary per route, but United states that savings can be had by buying these bundles.

Wi-Fi: From $49

United Club Membership: From $550

Get access to all of the  United Club locations and select partner lounges.

Onboard Refreshments

For flights over 3 hours (within the U.S. and to/from Canada, the Caribbean, Mexico, and Central America) customers can order from the “Bistro on Board” menu serving items such as a chorizo breakfast sandwich, pepperoni deep dish pizza, or a mezze sampler with prices ranging from $6.99-$9.99 . Menu choices depend on the flight route.

On flights over 1.5 hours (within North America, including select Latin American destinations and the Caribbean, in addition to Singapore , Australia , and New Zealand ) customers can order from the “Snack Shop” serving sweet and savory nibbles and snack boxes. Prices range from $3.99-$9.59 .

Beer and wine are $8, while premium spirits range from $8-$9 and specialty cocktails will run you $10.

Onboard entertainment

Available on select Boeing 737 and 757-300 aircraft, customers can purchase access to DIRECTV with more than 100 TV channels plus movies.

This is complimentary for United first passengers, and $5.99 for United economy passengers on flights less than 2 hours ($7.99 for flights more than 2 hours).

Many travel rewards cards come with an annual airline credit and can be used to offset fees such as baggage fees, such as The Platinum Card ® from American Express.

Cards like the Chase Sapphire Reserve ®  come with an annual $300 travel credit that can be used to offset almost  any  travel expense.

The cards below allow you to redeem Capital One miles for 1 cent each as a statement credit for previous travel purchases (within 90 days):

The Capital One Venture X card is an excellent option for travelers looking for an all-in-one premium credit card.

The Capital One Venture X Rewards Credit Card is the premium Capital One travel rewards card on the block.

Points and miles fans will be surprised to see that the Capital One Venture X card packs quite the punch when it comes to bookings made through Capital One, all while offering the lowest annual fee among premium credit cards.

Depending on your travel goals and preferences, the Capital One Venture X card could very well end up being your go-to card in your wallet.

• 10x miles per $1 on hotels and rental cars purchased through Capital One Travel
• 5x miles per $1 on flights and vacation rentals purchased through Capital One Travel
• 2x miles per $1 on all other purchases
• $395 annual fee ( rates & fees )
• Does not offer bonus categories for flights or hotel purchases made directly with the airline or hotel group, the preferred booking method for those looking to earn elite status
• Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
• Receive a $300 annual credit for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options
• Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
• Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights and vacation rentals booked through Capital One Travel
• Earn unlimited 2X miles on all other purchases
• Unlimited complimentary access for you and two guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
• Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
• Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
• Receive up to a $100 credit for Global Entry or TSA PreCheck ®
• APR: 19.99% - 29.99% (Variable)
• Foreign Transaction Fees:  None

Capital One Miles

Get 2x miles plus some of the most flexible redemptions offered by a travel credit card!

The Capital One Venture Rewards Credit Card   is one of the most popular rewards cards on the market. It’s perfect for anyone in search of a great welcome offer, high rewards rates, and flexible redemption options.

Frequent travelers with excellent credit may benefit from this credit card that offers a lot of bells and whistles. And it offers easy-to-understand rewards earning and redemption.

• 5x miles per $1 on hotels, vacation rentals, and rental cars booked through Capital One Travel
• Global Entry or TSA PreCheck application fee credit
• $95 annual fee ( rates & fees )
• Limited elite benefits
• Enjoy $250 to use on Capital One Travel in your first cardholder year, plus earn 75,000 bonus miles once you spend $4,000 on purchases within the first 3 months from account opening - that’s equal to $1,000 in travel
• Earn unlimited 2X miles on every purchase, every day
• Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options
• Miles won't expire for the life of the account and there's no limit to how many you can earn
• Use your miles to get reimbursed for any travel purchase—or redeem by booking a trip through Capital One Travel
• Enjoy a $50 experience credit and other premium benefits with every hotel and vacation rental booked from the Lifestyle Collection
• Transfer your miles to your choice of 15+ travel loyalty programs

The card offers unlimited miles at 1.25x per $1 and no annual fee. When you consider the flexible rewards, frequent travelers come out on top.

Interested in a travel rewards credit card without one of those pesky annual fees? Then say hello to the Capital One VentureOne Rewards Credit Card.

In addition to no annual fee, the Capital One VentureOne card offers no foreign transaction fees.

But is this card worth its salt, or is it merely a shell of the more popular Capital One Venture card?

• No annual fee ( rates & fees )
• No foreign transaction fees ( rates & fees )
• Ability to use transfer partners
• Weak earn rate at 1.25x miles per $1 spent on all purchases
• No luxury travel or elite benefits
• $0 annual fee and no foreign transaction fees
• Earn a bonus of 20,000 miles once you spend $500 on purchases within 3 months from account opening, equal to $200 in travel
• Earn unlimited 1.25X miles on every purchase, every day
• Earn 5X miles on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options
• Enjoy 0% intro APR on purchases and balance transfers for 15 months; 19.99% - 29.99% variable APR after that; balance transfer fee applies
• APR: 19.99% - 29.99% (Variable),0% intro on purchases for 15 months

In addition, if you have the United Explorer℠ Card  you can get 1 free checked bag for you and a companion on your itinerary.

United Airlines has 14 different types of aircraft with varying cabin classes and seat specs.

United Express operates a further 5 aircraft through its partner airlines. You can view the aircraft and seat specs here .

United Inflight Amenities

United Business & First

• Premium leather seat with extra space and comfort, featuring a headrest that adjusts 6 ways
• Storage space for personal items
• Universal AC power plug
• Mobile device holder
• United Wi-Fi (fee applies)
• Complimentary inflight beverages including beer, wine, spirits, and illy coffee
• DIRECTV with more than 100 TV channels plus movies
• Dining options in partnership with The Trotter Project

Polaris Business & First

• Saks Fifth Avenue bedding
• Sleep-inspired amenities (cotton pajamas on flights over 10 hours)
• Soho House’s Cowshed Spa skincare items
• Lie-flat beds
• 16″ HD monitor

Premium Plus

• Larger seat with more legroom, leg and footrests
• Complimentary beverages
• 13″ monitor
• Power and USB sockets
• Noise-reducing headphones

• Extra legroom
• Situated nearer the front of the plane for quicker disembarkation
• Eligible to earn Premier qualifying dollars
• All standard economy benefits

Economy (Basic and Standard)

• On domestic flights and to/from the Caribbean and Latin America, customers receive complimentary soft drinks (including illy coffee) and can purchase snacks/meals and alcohol.
• On international flights, customers receive complimentary food and beverages including house beer and wine
• Entertainment varies by aircraft (details can be found on the Inflight Amenities tab on United’s Flight Status page )

Hot Tip: Check out our post on United Airlines’ boarding policy so you’ll know what to expect from the boarding process as almost all airlines have a different procedure!

Customer satisfaction is a real mixed bag with United Airlines. Their social media channels and Tripadvisor reviews seem to attract many compliments from loyal customers, which is unusual as these outlets are often utilized to rant and rave about poor service!

Additionally, their PR team is pretty genius, sponsoring a number of great causes and shouting about their good deeds on social media — so even if the service was only mediocre for a customer, their philanthropic ways may improve consumer brand impression.

Lost baggage is a real gripe for United customers, being one of the most prominent issues on review sites. Also, inconsistencies of aircraft age can lead to disappointment in inflight amenities.

One customer complaint we found said they had experienced a seat-back entertainment system on once international flight and not on another. That’s going to disappoint any traveler.

United prides itself on their personal device entertainment, but this does rely on the customer having a smartphone/tablet at their disposal.

Most Common Complaints

United Airlines had 1,169 complaints lodged against them from January-September 2018 according to the  September 2018 Air Travel Consumer Report . The chart below represents the complaints by category.

• Flight problems (cancellation, delay, or misconnection): 292
• Baggage: 185
• Customer service: 174
• Reservation, ticketing, boarding: 110
• Disability : 86
• Refunds: 45
• Oversales: 34
• Discrimination: 8
• Advertising: 5

Consumer Rankings, Ratings, Etc. 

There are a number of different review websites out there when it comes to airline ratings. Here are a few of the most popular so you can see the general consumer opinion for United Airlines.

Skytrax Ranking: 3 Star Airline (out of 5)

Skytrax Customer Rating:  3/10 (average from 2,594 reviews)

TripAdvisor Airline Review Rating:  3/5 (average from 36,791 reviews)

Kayak Customer Rating: 7/10 (average from 61,414 reviews)

AirHelp.com Overall Rating: 7.59/10 (departure/arrival performance, service, and satisfaction of claims processing)

Safety and Performance

Airlineratings.com Safety Rating :  7/7 (takes into consideration whether the airline has an IATA Operational Safety Audit Certification, government and crash records, plus information from the World’s Aviation Governing Body).

United Airlines supports numerous charities across their main hub locations and across the globe. It strives to be a more sustainable airline supporting environmental charities and operations such as Clean the World and Conservation International.

United also supports many youth projects, including Youth Guidance with the goal of inspiring future leaders.

Overall, customer satisfaction seems to be somewhere in the middle for United — and as with other legacy U.S. carriers, there will always be a place for the airline with reasonable fares and route availability.

United will never have the sass and style of Virgin Atlantic or the service and luxury of the Middle Eastern airlines, but it serves its purpose and does have a loyal customer base (although this may be dwindling slightly, with many referencing the “good old days” when United was great).

Their current focus seems to be on revamping their premium cabins, with their Polaris offering in business and first — but we’re hoping they don’t neglect economy for too much longer either.

For rates and fees of The Platinum Card ® from American Express, click here .

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Are airlines required to seat families together? Guide to airline family seating policies

Editor's Note

As a mom of three, I'm no stranger to the ins and outs of flying with family .

I know how to disassemble and reassemble my double stroller with ninja-level precision so it will fit through the baggage scanner at security. I also throw screen time rules out the window on travel days. Most importantly, I don't take any chances when it comes to getting my family's seats together when we fly.

Because I know how turbulent flying with kids can be, I happily gave up my seat on a recent solo flight when a father asked if I would switch seats so he could sit with his young son.

I was also quick to say yes because he had a window seat a couple of rows in front of my own window seat. (Had he been in the middle seat, I might have needed an adult beverage thrown in to sweeten the deal, but I digress.)

Related: Should you ask to switch seats on a plane?

The crux of the issue is that it can be costly and confusing to find seats together when traveling with young kids. Some parents assume they will automatically be seated with their kids. Others may end up separated from their families if they are rebooked due to a cancellation. Regardless of the reason, airlines are not legally required to seat families together.

In November 2022, the Department of Transportation began monitoring airline seating policies to determine if federal regulation was necessary regarding family seating.

After months of monitoring, the DOT launched an online dashboard that displays, among other things, which airlines guarantee free family seating. This is part of a larger initiative by the Biden administration to improve consumer protections in the airline industry.

So far, only three airlines – American Airlines , Frontier Airlines and Alaska Airlines – comply with the DOT's guideline that airlines guarantee "adjacent seats for children 13 and under and an accompanying adult at no additional cost for all fare types."

That doesn't mean you are completely out of luck in guaranteeing your family sits together if you are flying on another major airline. Here is a guide to each airline's family seating policy and tips for ensuring your family members can sit together on your next flight.

American Airlines

Like most major airlines, American allows you to choose your seats when booking or at any time leading up to your flight.

There is no fee to choose your seats if you book a first-class, business-class, premium economy or main cabin fare. However, you will have to pay a fee to choose your seats if you choose basic economy tickets — American's least expensive (and most restrictive) fare type.

If you're traveling with children under 15 on any fare type, American's system will detect that you are a family traveling together and automatically search for seats together if you don't choose them yourself. If adjacent seats are unavailable for your entire family, American guarantees children under 15 will be seated next to at least one adult.

Related: Here's what it's really like flying business class with little kids

It's important that you do everything in your power to choose seats for your entire family at the time of booking. This is the only way to guarantee your entire family will sit together during your flight.

To do this, American advises the following :

• Book your entire party's tickets in the same reservation.
• Book your tickets as early as possible, so there are more available seats to choose from.
• It's better to skip seat selection than to choose just a few seats or seats scattered throughout the cabin.

Related: Your ultimate guide to American Airlines AAdvantage

Alaska Airlines

To select your seats at the time of booking on an Alaska flight, you'll need to book either a first-class, premium or main-cabin ticket. Only a limited number of advance seating assignments are available to customers who purchase Alaska's Saver fare tickets.

If no advance seats are available, the seats will be assigned at the gate; this is not ideal for a family wishing to sit together.

The good news is that Alaska Airlines' family seating policy does guarantee that children under 14 will automatically be seated with at least one parent or guardian at no additional charge, including on Saver fares. So, even if you can't find adjacent seats for your entire family, you can rest assured that your children won't be seated separately from an adult.

To guarantee your family sits together on an Alaska Airlines flight :

• Book as early as possible and reserve your family's seats together at the time of purchase.
• Book children on the same reservation as adults.
• Confirm seat selections made through third parties on Alaska Airlines' website or by speaking with a reservations agent by phone.
• If you cannot get reserved seats together with your family during booking, call an Alaska Airlines reservation agent to review available seating options.
• As a last resort, check in online exactly 24 hours before your flight, as this is when most unclaimed seats become available (does not apply to Saver fare seats, which are assigned at the gate on the day of departure).
• Arrive at the gate at least 60 minutes prior to your departure time and speak with a gate agent. Alaska does block a limited number of seats to accommodate families and other needs on a first-come, first-served basis.

Delta Air Lines

All but one of Delta's fare types allow you to select your seats when you purchase your tickets.

If you want your family to sit together, steer clear of Delta's basic economy fares because they do not include advanced seat selection. If you purchase first class, Comfort+ or main cabin tickets, you'll have the option to select your seats during the booking process.

Delta's has other tips for getting your family's seats together :

• Book children on the same reservation as the adults in your party.
• Confirm seat selections made through third parties by calling a Delta reservations agent or going online .
• If you cannot obtain seats together with your family, contact Delta by phone to review your options or, as a last resort, speak with a Delta gate agent at the airport.

Delta does try and seat family members together but only upon request.

Flight attendants will sometimes ask for volunteers to switch seats. The airline also blocks a handful of rows in the main economy cabin on most flights to accommodate groups and families. Still, there are no guarantees unless you reserve your family's seats together before arriving at the airport (preferably at the time of booking).

Frontier Airlines

Frontier's base fares can be alluring to budget-conscious flyers. However, you'll have to pay extra if you want the luxury of advanced seating assignments.

Luckily, Frontier updated its family seating policy to be in compliance with the DOT's recommendations and guarantees that children under age 14 will be seated automatically with at least one parent or guardian at no additional charge.

Unless you have elite status with Frontier , seat selection fees run between $17 and $90 per passenger per flight segment. There are no fare types that include complimentary seat selection for non-elite members if you want your entire family to sit together.

However, you could potentially make up the extra cost by joining Frontier's Discount Den and choosing a Kids Fly Free flight .

Frontier also recommends that families:

• Book as early as possible and purchase advance seat reservations at the time of booking.
• Book children on the same reservation as adults in your party.
• If you book through a third party, visit Frontier's website as soon as possible to purchase advance seat selections.
• Check in as early as possible online or through Frontier's mobile app and Frontier will assign group seats together if any are available.
• If your family is not assigned seats together, speak with a gate agent for assistance.

JetBlue offers complimentary seat selection with all fare types except Blue Basic, meaning Blue and Blue Extra fares include free advance seat selection. However, for Blue Basic fares, there is a fee of between $5 and $40 each way to choose your seat more than 24 hours before departure (Seat selection is available for free at check-in).

With JetBlue's family seating policy , however, the airline guarantees that children ages 13 and younger will be seated next to at least one adult traveling with them on the same reservation without an additional fee. This applies to all fare types, including Blue Basic fares. At the time of booking, JetBlue's system will assign seats together for at least one accompanying parent as long as adjacent seats are still available when you book your flight.

Other tips from JetBlue :

• Book as early as possible for maximum seat selection availability.
• Confirm seat selections made through a third party on JetBlue's website.
• If you cannot obtain seats together at the time of booking, contact a JetBlue agent at check-in or talk to one at the gate. They will do their best to seat your family together.

JetBlue does its best to keep families together and blocks a limited number of rows until the day of travel for passengers with disabilities and unaccompanied minors . If any seats are available after accommodating these passengers, JetBlue may be able to use them to seat families together.

Southwest Airlines

Southwest Airlines is the one airline on this list that does not assign seats in advance, so you cannot purchase a specific seat assignment ahead of time.

With Southwest's open seating policy , you will be assigned a boarding group (A, B or C) and a position within that boarding group (1 through 60-plus) at check-in. Essentially, A1 is the best boarding position and you'll have the most seating options available to you when you board the plane.

Because of this, the strategies for getting your family's seats together on a Southwest flight differ from other airlines.

Check in on time

To get as high of a boarding group as possible, you'll need to check in exactly (like, to the second) 24 hours prior to your flight. This should land your family in an A or B boarding group, and most of the time, you won't have an issue getting your family's seats together. You may have to venture to the back of the plane to find those seats, though.

Utilize family boarding

If you have a B or C boarding group and are traveling with a child 6 years old or younger, you will have the option to board between the A and B groups during "family boarding."

Southwest's policy states that up to two adults can board with a child age 6 or younger during family boarding. If you have more adults than this in your party, speak with a Southwest gate agent to determine your best strategy for finding seats together once on board.

Related: Southwest Airlines offers expanded family boarding ages on some flights

Purchase EarlyBird Check-In or Upgraded Boarding

You can also purchase EarlyBird Check-In , which gives you the convenience of automatic check-in 36 hours before your flight. (Southwest's regular check-in process begins 24 hours prior to your flight.) This means you'll automatically receive an earlier boarding position and more available seats to choose from than if you'd done it yourself.

EarlyBird Check-In pricing starts at $15 per passenger per flight segment, and you must purchase it for everyone in your party. Depending on availability, you may also be able to purchase Upgraded Boarding at the gate for between $30 and $50 per person per flight segment to secure an A1-A15 boarding position.

Southwest Rapid Rewards® Plus Credit Card and Southwest Rapid Rewards® Premier Credit Card holders can receive two EarlyBird Check-Ins per year, which can bring the total cost for your family down a bit. The Southwest Rapid Rewards® Priority Credit Card also has a benefit of four Upgraded Boardings per year.

Rapid Rewards A-List and A-List Preferred members (and those traveling on the same reservation) automatically receive a boarding position 36 hours prior to departure, though you will still need to check in within 24 hours of your flight to receive your boarding pass.

The information for the Southwest Rapid Rewards Premier has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

Buy a Business Select fare

Finally, you have the option to purchase a Business Select fare, which, among other perks, includes priority boarding in the A1-A15 group.

Speak with an agent

If you don't heed our advice and find yourself at the airport with a less-than-desirable boarding group, Southwest advises that you speak with a gate agent or flight attendant. They will see if any passengers are willing to move to accommodate your family if you aren't able to get seats together.

Spirit Airlines

Spirit Airlines keeps its family seating advice plain and simple: The only way to guarantee you'll be able to sit with your family is to purchase your seat assignments ahead of time.

Seat assignments start at $5 per person per segment and vary by route and seat location in the aircraft. You can purchase your seat assignment when you book your flight, during check-in or anytime in between. However, the earlier you choose the seats, the better chance your entire family will be able to sit together.

Spirit currently has no official family seating policy. It only states that it "can't guarantee that you'll sit with your friends and family" if you don't purchase seat assignments; it says that gate agents will work to provide adjacent seats for guests flying with children aged 13 and under whenever possible.

There are ways to save money when purchasing your seats, though. Spirit Saver$ Club members receive low fares and discounted prices for add-ons like bags and seats. There is an annual fee, but if you have a large family or plan on flying Spirit Airlines often, the cost may be less than purchasing seats for your entire group.

Speaking of frequent flying, members of Spirit's Free Spirit loyalty program at the Gold level receive, among other perks, free seat selection at the time of booking. Unlike Frontier's program, Spirit's elite status perks, such as seat selection, do not confer to other members on the reservation.

United Airlines

United is also among the few airlines committed to helping families sit together on flights. United's family seating policy guarantees families with children under age 12 in certain cabins can sit together for free, regardless of fare type.

Now, United's new "dynamic seat map feature" will enable passengers to book two seats together for travelers under 12 and an adult companion for free, including on basic economy fares.

You'll probably want to avoid basic economy on United if you want your party to stay together. United explicitly states on its website that it's not able to guarantee your entire party will be able to sit together if you purchase a basic economy fare and do not purchase advance seat assignments.

Here are a few more helpful tips for families flying United :

• Book your tickets as early as possible and reserve your family's seats together when booking.
• Confirm seat selections made through a third party.
• If only scattered seats are available at the time of booking, you are better off letting United's system automatically choose seats for you because it will attempt to seat families on the same reservation with unassigned seats together.
• If you do not select seats in advance, United's system will attempt to find adjoining seats for you and your children under 15 on the same reservation, regardless of fare type.
• If you cannot obtain seats together, arrive early at your departure gate and speak with a gate agent. They will ask for volunteers to move seats and help accommodate your family.

General tips

There is a lot of overlap with the guidance for getting your family's seats together on most U.S. airlines (with Southwest being the exception).

You want to do everything possible to:

• Book early and select seats when you book. Do not wait until the last minute to check your seat assignments.
• Avoid saver or basic fares because they often do not offer complimentary seat selection.
• Choose your family's seats when booking, whether it's included with your fare or you have to pay an additional fee.
• If you are unable to get your family's seats together at the time of booking, call the airline and speak with a reservations agent to determine the best course of action.
• Keep checking seat availability in the months and weeks leading up to your flight, especially in the final week before your trip and again 24 hours before your flight. These are the times when people make last-minute changes or elite flyers receive automatic seat upgrades, freeing up space on the seating map.
• If you arrive at the airport and still haven't been able to secure your family's seats together, politely ask a gate agent or flight attendant for help. You may still have the option to pay for an upgrade, or they can assist you by finding open seats. It may be too late to do anything official, but they'll be much more willing to help if you approach them with kindness.

Related: Where to sit on a plane with 2 small kids

Bottom line

Sometimes kind travelers will help parents who end up in a bind onboard, but there's no guarantee. Luckily, airlines are falling in line and making it easier for families traveling together to sit together.

When will Southwest start assigning seats? What to know after airline announces big change

Southwest airlines has been known for its unique "open boarding" model for more than 50 years., published july 25, 2024 • updated on july 25, 2024 at 4:12 pm.

One of the most famous features of Southwest Airlines is about to change.

In an announcement Thursday, the company said it will "redesign the boarding model" by eliminating open seating and instead move forward with assigned seats and premium seating options. The airline also plans to add overnight redeye flight routes, the announcement said.

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"After listening carefully to customers and conducting extensive research, Southwest decided it will assign seats and offer premium seating options on all flights," the announcement said. "The airline has been known for its unique open seating model for more than 50 years, but preferences have evolved with more customers taking longer flights where a seat assignment is preferred."

Officials began studying customer preferences and expectations around the onboarding process in April, the announcement said, with the new changes designed to "elevate the customer experience, improve financial performance, and drive Shareholder value."

The airline said it will release more details about the plan, including a timeline, during an investor meeting in September.

Following the announcement, here's what we know right now.

Why is Southwest making this change?

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The decision was based on customer preference, the airline said.

"The research is clear and indicates that 80% of Southwest Customers, and 86% of potential Customers, prefer an assigned seat," the announcement said.

Feeling out of the loop? We'll catch you up on the Chicago news you need to know. Sign up for the weekly Chicago Catch-Up newsletter .

The announcement went on to say that customers who stopped flying Southwest and instead chose to fly with a competitor citied open seating as the top reason for the change.

"By moving to an assigned seating model, Southwest expects to broaden its appeal and attract more flying from its current and future customers," the announcement added.

The company also said the changes were part of "modernization efforts" part of already implemented improvements, including faster Wi-Fi, in-seat power chargers and larger overhead bins.

Will any Southwest flights have open seating?

According to the announcement, Southwest Airlines will move forward with assigning seats "on all flights."

The airline will also begin offering "premium extended legroom" in some parts of the cabin, the announcement said, though cabin layout details were still in design.

Officials in the announcement said a "refreshed" cabin design was underway, with "new, more comfortable RECARO seats ."

When will Southwest start assigning seats?

More details about the changes regarding product designs, cabin layout, timing and more will be announced in late September, the airline said, adding that the move to assigned seating will be "significant."

"In addition to incorporating new technologies and procedures for a seamless transition, the new cabin layout will require approvals from the Federal Aviation Administration," the airline said.

According to the announcement, Southwest expects to make bookings available on the new layouts in 2025.

When will Southwest start flying redeyes?

Booking on initial routes for overnight flights begins Thursday, the announcement said, with the first overnight flight set to land on Valentine's Day of 2025 in five markets: Las Vegas to Baltimore and Orlando; Los Angeles to Baltimore and Nashville; and Phoenix to Baltimore.

The plan is to phase in additional overnight flights in the coming schedule's officials said.

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Southwest Airlines open seating changes: Read full company statement

Southwest airlines announced plans thursday to begin assigned seating on its flights, a change to its longstanding, much-talked-about open seating policy, by nbc new york staff • published july 25, 2024 • updated on july 25, 2024 at 9:14 am.

In a change to its longstanding policy of open seating, Southwest Airlines announced on Thursday , it will begin assigning seats and offering additional legroom for a fee.

The airline also said it plans to start selling overnight flights in February and expanding its 24-hour operation. The premium legroom offering is expected to be available for flights sometime next year.

Southwest said its hopes these changes meet customer expectations and demands while driving additional revenue. The airline said it plans to release additional details at an investor day event in September, according to CNBC .

24/7 New York news stream: Watch NBC 4 free wherever you are

Below, you can find the full section of the Southwest Airlines press release announcing the change to assigned and premium seating:

"As the next step in a continuing strategic transformation,  Southwest Airlines Co.  (NYSE: LUV) (the "Company") is announcing several new initiatives designed to elevate the Customer experience, improve financial performance, and drive Shareholder value. As part of its ongoing focus on product evolution, the airline is moving forward with plans to assign seats, offer premium seating options, redesign the boarding model, and introduce redeye flying.

Southwest continually reviews Customer expectations. During its quarterly financial results in April, the airline shared that it was studying product preferences and expectations, including onboard seating. In addition to meeting Customer demand, the new amenities are expected to produce additional revenue and strengthen financial performance. Southwest will provide more details on its comprehensive plan to deliver transformational commercial initiatives, improved operational efficiency and capital allocation discipline during its Investor Day in late September. 

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Assigned and Premium Seating

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After listening carefully to Customers and conducting extensive research, Southwest decided it will assign seats and offer premium seating options on all flights. The airline has been known for its unique open seating model for more than 50 years, but preferences have evolved with more Customers taking longer flights where a seat assignment is preferred. Additionally, Southwest conducted robust operational testing that included live and over 8 million simulation-based boarding trials. The airline is confident that these Customer enhancements will meet expectations and not compromise the airline's operational efficiency.  The research is clear and indicates that 80% of Southwest Customers, and 86% of potential Customers, prefer an assigned seat. When a Customer elects to stop flying with Southwest and chooses a competitor, open seating is cited as the number one reason for the change. By moving to an assigned seating model, Southwest expects to broaden its appeal and attract more flying from its current and future Customers.

In addition to assigning seats, Southwest will offer a premium, extended legroom portion of the cabin that research shows many Customers strongly prefer. While specific cabin layout details are still in design, Southwest expects roughly one-third of seats across the fleet to offer extended legroom, in line with that offered by industry peers on narrowbody aircraft.   The decision to update the seating and boarding model is part of Southwest's ongoing modernization efforts. During the past two years, Southwest has enhanced its onboard offerings with improvements such as faster WiFi, in-seat power, and larger overhead bins. Work is well underway on a refreshed cabin design, including new, more comfortable RECARO seats. The addition of assigned and premium seating will give Customers more choice and is expected to further enhance the all-in value Southwest Airlines is known for. 

'Moving to assigned seating and offering premium legroom options will be a transformational change that cuts across almost all aspects of the Company," said Bob Jordan, President, CEO, & Vice Chairman of the Board. "Although our unique open seating model has been a part of Southwest Airlines since our inception, our thoughtful and extensive research makes it clear this is the right choice— at the right time—for our Customers, our People, and our Shareholders. We are excited to incorporate Customer and Employee feedback to design a unique experience that only Southwest can deliver. We have been building purposefully to this change as part of a comprehensive upgrade to the Southwest experience as we focus on Customer expectations – and it will unlock new sources of revenue consistent with our laser focus on delivering improved financial performance. '"

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