Key Account Manager Resume & Writing Guide

A Key Account Manager is a crucial link between the company and its customers. They are the keepers of the relationships between their company and work closely with departments to ensure that robust and lasting relationships with clients are built and kept.

Our Key Account Manager Resume Guide is where we can help with detailed outlines on how to create a resume to attract attention.

And for a bit of extra inspiration, you can always have a peek at other resumes for similar jobs.  

What you can read in this article

Key Account Manager Resume Sample

Key account manager resume example

Key account manager Resume Writing Guide

1. Contact Information: 

  • Optional: LinkedIn

2. Career Summary:  Introduce your resume with 1-3 sentences describing in broad terms your career background, years of industry tenure, and the industry sectors of interest. You also need to be specific about which job you are applying to.

3. Qualifications Summary:  Key Account Managers usually have a bachelor's degree or relevant qualification in marketing, public relations, and business administration. Give detailed information about your degrees, certifications, and qualifications completed, including the institution's name, qualification name, and dates. Remember to include qualifications you are currently completing too. Many companies require that you follow or have participated in internships in relevant areas like advertising, sales, and marketing. Therefore do not forget to list internships, especially those applicable to the position you are considering.

4. Relevant Key Account Manager Experience:  Your experience in sales, advertising, communication, and marketing, as well as management experience, is extremely important. Key Account Managers need to have their fingers on the ball in many areas. Your expertise in, for instance, previous projects you participated in can be precious to your resume. Therefore you need to clearly state your employment history by providing details regarding the last five to ten years of experience up until your current position. Be concise; use brief sentences with bullet points to list the most important managerial and supervisory duties for positions you filled. Elaborate on leadership roles and management experience and give a broad background and projects that might apply to a Key Accounts Manager. 

5. Other Employment Experience: List projects or work history outside the Key Account Management area here. Elaborate on those with job descriptions if you have less than six years of Accounts Management experience. Even if you do not have many years of experience, you still don't want gaps in your employment history, so to avoid this, give a brief list of job titles and their duration. This section is essential if you are on a level slightly more junior than Key Account Manager. You need to reveal your supervisory and managerial experience gained unofficially while, for instance, in a vocational or temporary job to showcase your abilities to liaise and communicate with people, supervise, lead teams.  

6. Skills Summary/Key Skills:  Key Account Managers communicate, liaise with clients, manage, lead, and plan; therefore, focus on skills that will help your resume stand out above others. One way to do this is by using keywords from the job posting to ensure your specific skill set is highlighted. This adds much-needed credibility to your resume.

7. Education/Licenses/Certifications/Relevant Coursework/Training:  List your formal degrees and post-school diplomas or accreditations first. Include any professional development or continued education that better prepared you to work in the account management field, such as leadership training, public speaking, strategic planning, conflict solving, and business management courses.

What to Highlight in a Key Account Manager Resume

Key Account Managers need to know their industry very well and have a firm understanding of the market, consumers, and competitors. 

Account Managers communicate with stakeholders, clients, management, staff, and teams; therefore, relationships are essential. 

Your successful resume will highlight your strategic thinking, networking tactics, public relations experience, communication abilities, leadership style, sales, and a good understanding and experience in the industry. 

First up, you will need to highlight your experience in managing accounts and liaising with role players in the industry and your company. Key Account Managers work with key clients to ensure the relationships are in good standing. You are in constant contact with clients, checking in on outstanding issues, liaise between departments, and ensure that the communication channel between your company and the clients are open and healthy. Highlight your daily tasks, which include the above. Whether planning, meetings, and daily follow-up tasks, give the employer a bird's eye view of how your daily chores are structured.

Next is to be aware of what your competitors are doing and keeping up with changes, challenges, and possible threats in the industry that might affect your client base. Here, relevant experience with previous employers in the industry can help recruiters understand your industry background and knowledge. 

Thirdly it is imperative that you think, plan, and manage strategically as a Key Account Manager. You have to coordinate any changes and issues within your company that might impact your clients, directly or indirectly, for instance, a top management change. Give a few anecdotes about scenarios where you were vital in solving client issues.

Also, remember to mention your organizational skills. A critical trait of a Key Account Manager is to stay organized and attend to a client's concerns, questions, and issues as soon as possible. If you use organizational tools, be sure to mention them, or if you had any specific training, list these as well. 

Then comes the sales targets, goals, objectives, and metrics that account managers need to manage and achieve. Don't be shy, be number specific, and provide actual data where possible. 

Potential employers would also want to know how many clients and projects you have managed up to now. Account Managers represent the entire company solutions and products to the clients under their management. They understand their clients' needs and ensure that the business cycle is delivering on these needs. Don't forget to mention the clients under your direction and the team's size you are leading.

Lastly, Key Account Managers have to maintain a firm understanding of the sales channel and are usually part of the company's sales review. Therefore, you are also responsible for achieving profitable sales targets and will also conduct analyses of clients' data under management to ensure that the right decisions are made for each key client. These responsibilities should be in your resume. 

*Cool Tip for a stellar resume

Be creative and explain your job description with the primary responsibilities applicable to a Key Account Managers position. For instance:

  • Communicate : Liaise with top clients. Having regular meetings and follow-up conversations with clients and ensuring departments, like sales and marketing, are aware of top clients' needs and issues.
  • Support : Understand the client's individual needs and give support.
  • Analyses : Analyze sales and orders to ensure company objectives are adhered to.
  • Lead: Manage your team, help them to understand the clients' needs, and the importance of communicating effectively.

Make sure to include the following details :

  • GPA score if you completed a bachelor's or associates degree (if higher than 3.5)
  • The number of key clients you are managing.
  • The staff compliment under your management.
  • List the communication tools you are using to facilitate communication with clients.

  Key Account Manager Career Summary

A career summary's main motive is to introduce yourself as a candidate for a Key Account Manager position. Your resume has to stand out among hundreds of other applications, and therefore the format you choose to outline your career is essential. Keep your summary concise, to the point, and relevant to the specific application.

Start with the most relevant information first. This will help in capturing the attention of hiring managers while scanning resumes. 

Then list your current primary duties and years of experience in the industry. Use the information in the job description to guide you when deciding which tasks to list. For example, if the job requires you to be an effective and clear communicator, use the same words and phrases in your summary. Your summary needs to resonate as closely as possible to your applying position's job description and keywords. If the position requires at least eight years of industry experience and you have more, make sure this fact stands out.

Next, showcase your outstanding qualities that will add value to the company by focusing on your core competencies, vital interpersonal skills, and attributes. Hiring managers will look for “excellent communicator, strong leadership skills, strategic planning, and organizational skills.” Remember to substantiate these qualities with examples in the professional experience section. 

End with educational degrees, diplomas, certified courses, and professional memberships applicable to the job.

Examples Summaries

Profile summary example 1, profile summary example 2, profile summary example 3, key account manager job descriptions and responsibilities.

Hiring managers want to read about applicants' proven duties, skills, and responsibilities, and this information will also depend on the level of education and career stage. 

A Key Account Manager at entry-career stage (3-5 years' experience) may:

  • Build trustworthy relationships with major clients
  • Understand key customers' needs and requirements
  • Build and maintain relationships with existing customers by meeting their objectives and propose solutions to issues and problems.
  • Make sure the correct services and products are delivered to the customers
  • Delivery of products and services to be on time.
  • Be the link between the clients and teams and departments within the company.
  • Deal with complaints to maintain trust with clients.
  • Prepare reports and forecasts.

A Key Account Manager at mid-career stage (5-8 years' experience) may:

  • Build and maintain lasting relationships with clients.
  • Develop relationships with stakeholders and executive sponsors.
  • Deliver solutions to clients' needs and objectives.
  • Collaborate with the sales and marketing teams to expand client base and enhance the existing customer experience.
  • Manage complicated client requests and issues.
  • Regular reporting on client accounts. 

A Key Account Manager at experienced/advanced stage (8-15 years' experience) may:

  • Set up and help with a sales strategy for new ranges of services and products
  • Acquire new clients
  • Maintaining knowledge of competitors and industry.
  • Ensure highly professional support to customers. 
  • Deliver sales pitches
  • Influence sales strategies
  • Give creative marketing strategies
  • Assist in digital and social marketing strategies. 
  • Generate new accounts
  • Responsible for completing contracts and tracking progress. 
  • Train and supervise team(s).
  • Research industry trends, concepts, and techniques.

Highlight Your Accomplishments  

Think about what sets you apart from other applicants with similar job experiences. Also, resist to copy and paste a list of your duties performed as you detailed out in the job description section. Instead, focus on what distinguishes you from other applicants and use action words like “achieve, managed, improved.”

Be wary not to highlight all your achievements and accomplishments; you do not want to sound overwhelmingly awesome, although you are. Therefore, only include your career's relevant achievements and accomplishments as a key account manager over the last three to eight years. 

Also, keep in mind that numerical values, targets reached, and sales figures can speak louder than words and serve as proof of your proficiency. Lastly, you can give a personal touch by adding a few exciting anecdotes about your achievements.

  • Improved client satisfaction ratio by 12% over the last two years by implementing feedback tools.
  • Introduced a reward system for the staff's successful turnover of client requests which improved by 50%
  • Working with the sales team to seal and deliver seven new clients for the current reporting year.

Quantifying Your Resume

Use numbers in your resume where questions like “how many” and “how much” pop up. For example:

  • How many clients do you manage?
  • What is the average length of contracts under your management?
  • What is the average revenue percentage your accounts generate towards the company?
  • “ Managed five of our company's eight key accounts. “
  • “ The average timeframe of contracts under my management span between three and eight years. No contract for which I am responsible has been canceled. “
  • “ The key accounts under my management generate 28% of my company's yearly revenue. (Year-in-review) “

Key Account Manager Education Section 

Hiring managers will be interested in your education history. Indicate What, Where, and When for all your qualifications, licenses, diplomas, and certifications. List the name of the qualification, institution, and date of completion and stick to the same format for all your listings. Also, keep relevance in mind when you decide which ones to list. Remember to include the current qualifications you are in the process of completing. 

Completed Secondary and Tertiary Education to be listed as follows : 

Start with the commencement date and completion date for diplomas, associate degrees, and bachelor degrees. 

Courses to be listed as follows:

List the date of completion. Next comes the qualification's full name, then the institution's full name, and then the City or abbreviated State name. 

List your high school diploma details in a similar fashion, but only include this when you have less than five years of working experience.

Examples with more than five years of experience: 

2020 –  International Business Strategy Diploma, Hitotsubashi University Graduate School of International Corporate Strategy, Tokyo, Japan.

2018 – Current Masters in Business Administration, Harvard University, Cambridge, MA

2015 – 2017 Bachelor Degree in Business Administration and Management, St. Andrews University, Laurinburg, NC

If you have less than five years' experience, you may also add your majors, minors, GPA scores and accolades, and honors awards:

2016 – 2019 Bachelor Degree in Business Administration, Michigan Ross School of Business, Ann Arbor, MI

Majors: Business Administration

Minors: Accounting, Business Law, Communications

2015 – High School Diploma, Charlotte High School, Charlotte, MI

Key Account Manager Resume Skills

Potential employers are very interested in the skills section, and therefore, hiring managers will make time to study this part of your resume, sometimes even scroll to this section first. 

Technical skills are essential for the position of Key Account Manager, but employees also need to fit into an organization's culture. Therefore, although hiring managers scrutinize technical skills, they will also have a thorough look at your listed soft skills. 

Soft skills show employers if you are fit to manage and add value to the organization. For instance, are you a motivator and self-starter? Your resume must elaborate on your soft skills, and you can add them to your accomplishment statements, profile, and summary. 

Technical Skills

Education: A university degree is generally required for the position of Key Accounts Manager, but a college degree and a high school degree can be sufficient for a job, depending, of course, on the level and company. If your goal is to end up as a director or executive level, a Master's degree in Business Administration is highly desirable. 

Technical Aptitude: Key Account Managers need to be excellent in written and verbal communication. You also need to be target and goal orientated. Experience and skills in business analysis and accounting will also be highly recommended. Other technical skills include: Budgets, Strategic Marketing, Research, Analytics, Social Media, Cloud-Based Collaboration Platforms, CRM Systems, Quality Control, Report Writing, Feedback Mechanisms.

Soft Skills

  • Calm and collected in challenging situations
  • Adaptability and flexibility 
  • Attention to detail
  • Problem-solving and thinking outside the box
  • Self-Control
  • Service orientated
  • Creative 
  • Public speaking

Qualifications/Certifications associated with Key Account Managers

Action Verbs for your Key Account Manager Resume

Industries Using Key Account Managers:

  • Construction
  • Oil, Gas & Exploration
  • Medical Device
  • Life Sciences
  • Food Manufacturing
  • Consumer Goods
  • Metals & Steel Production
  • Packaging & Distribution
  • Agriculture
  • Electronic Components
  • Power Plants
  • Specialty Chemicals 
  • Pharmaceutical
  • Industrial Engineering
  • Information Technology
  • Courier Services
  • Transportation
  • Advertising Agencies
  • Training Consultants
  • Accounting and Taxation

Professional information for Key Account Managers

Sectors :  All industries Career Type :  Sales, Accounts Management, Client Relations, Business Development, Person type :   Leader, Marketer, Motivator, Networker, Influencer, Strategizer Education levels : Bachelor's to Masters' Degree Salary indication :  From $77,620 to $105,885 per annum ( Salary.com ) Labor market : Estimated 5% growth between 2018 – 2028 ( Zippia ) Organizations : All types of enterprises

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10 Account Manager Resume Examples That Work in 2024

Stephen Greet

  • Account Manager

Account Manager

Best for candidates with 3+ years of experience

With your job experience and a stunning resume layout, recruiters will be ready to give your application the official stamp of approval.

Resume Builder

Like this template? Customize this resume and make it your own with the help of our Al-powered suggestions, accent colors, and modern fonts.

  • Account Manager Resume
  • Account Manager Resumes by Experience
  • Account Manager Resumes by Role

Writing Your Account Manager Resume

You’re a people person. You can quickly build meaningful relationships with new clients and deeply understand their needs.

You’re a great account manager. You shouldn’t also have to be great at building a resume or writing a cover letter for a job . These 10 account manager resume samples have helped professionals get interviews at companies like Stripe and Facebook .

Once you choose a template, follow our expert tips to check your resume is at its very best. Before you know it, you’ll have plenty of interviews lined up!

Account Manager Resume Example

or download as PDF

Account manager resume example with 7 years of experience

Demonstrate impact

  • Relevant metrics breathe life into your work history. More importantly, they lend credibility to your claims, whether ramping up revenue or client retention rates or hitting sales targets.
  • Statements that scream expertise in this field might look like “Exceeded annual revenue targets by 26%,” “Restored 10+ customer accounts, increasing revenue by $2M,” and “Converted $4M of business from existing referrals.”

Assistant Account Manager Resume Example

Assistant account manager resume example with 9 years experience

Leverage strong verbs

  • Action verbs grab the recruiter’s attention instantly, making your resume more engaging. Plus, they cut through a ton of fluff, leaving you with a clear, to-the-point masterpiece that perfectly complements your assistant account manager cover letter.
  • Good examples of action words that demonstrate initiative and impact include outperformed, generated, surpassed, and developed.

Senior Account Manager Resume Example

Senior account manager resume example with 8 years of experience

Align with the job ad

  • Recruiters are like savvy hunters on the lookout for the perfect catch, someone who doesn’t just check all the boxes but also has that extra spark. Show them you’re up to snuff, and you might just make the cut.
  • Peppering all your bullet points with keywords from the job description is a clever strategy to customize your application. So does narrating related experience and fine-tuning your resume objective (if you decide to include one).

Technical Account Manager Resume Example

Technical account manager resume example with 3 years of experience

Let your skills shine

  • Don’t shy away from flaunting moments when you played tech detective and cracked cases, boosted system performance, integrated new technologies, or conducted relevant training sessions.
  • “Rolled out three certification programs for junior tech team that accelerated the resolution process by 42%” and “Enabled 51% reduction of internal data needs by streamlining technical processes” are the kind of feats to expect from a solution provider.

National Account Manager Resume Example

National account manager resume example with 5 years of account management experience

Add an objective

  • A custom career objective statement should reflect a burning desire to join your dream company. Better yet, make it your spotlight moment to clue prospective employers in on what you bring to the table and your aspiration for the role.
  • Please steer clear of the jargon and passive voice, while keeping it to a snappy two to three sentences—it’s all about making an impact without making the reader work too hard to get your point.

Sales Account Manager Resume Example

Sales account manager resume example with 6 years of experience

Show, don’t tell

  • A clean, modern layout, action-oriented lingo, an email that screams professionalism, and a readable font? Blend these ingredients together and you’ve got yourself a stellar sales account manager resume that makes recruiters crave seeing more of what you’ve got to offer.
  • Don’t forget to keep things short—too much chatter, and the next thing you know, the recruiter is junking your resume.

E-Commerce Account Manager Resume Example

E-commerce account manager resume example with 2 years of experience

Start a conversation

  • Flaunting your Panther H.E.R.O. for Hero’s Student Award in your e-commerce account manager resume , for example, makes for a conversation goldmine. Yes, the hiring team will be all ears during your job interview, eager to learn more about that time you set the world on fire.
  • And don’t just flash academic awards. A recount of workplace accolades and recognitions (cue top manager for TalentHub in 2017) is also bound to keep the buzz going around you.

Key Account Manager Resume Example

Key account manager resume example with 4 years of experience

Stay competitive

  • Tailoring your resume to the job description shows how psyched you are to snag that attractive key account manager opportunity. We’re talking about illustrating how you’ve crushed it in similar settings, shining the spotlight on relevant job experiences and job skills .
  • And for that extra clout, show off cool titles under your belt like Certified Sales Professional, Strategic Management Professional, or Sales Leadership Professional.

Clinical Account Manager Resume Example

Clinical account manager resume example with 4 years of experience

Highlight hobbies

  • Throwing a hobbies section into the mix can give a nifty boost to your transferable skills and technical know-how. If they vibe with the company’s culture, they’ll draw an impressive picture of you as the ideal fit.
  • However, steer clear of hobbies that could stir the pot, like those tied to politics or religion. Best to keep it neutral (something like volunteering for health causes or podcasting on health topics).

Regional Account Manager Resume Example

Regional account manager resume example with 11 years of experience

Language skills matter

  • On your regional account manager resume , under the Skills section, don’t just list your languages—although that’s a great start. Take it up a notch by threading those language skills into your work history, illustrating how they were handy in solidifying client relationships.
  • Only add relevant languages, depending on the geographic area you might be operating in.

Related resume guides

  • Account Executive
  • Business Owner
  • Sales Associate

Job seeker on yellow laptop writes job application with metrics and data to prove qualifications

Account managers typically work in a post-sales capacity (although that’s not always true). They are tasked with building deep relationships with clients to ensure they’re getting the most value out of a company’s product.

How can you demonstrate that you have the experience and capacity to succeed in a new account management role? The key is a long-term relationship and trust-building. Follow these three tips to help your resume stand out to the hiring manager who decides whether you get an interview.

Summary of tips:

  • Quantify your past work experience and accomplishments to stand out to the hiring manager.
  • Customize your resume for each account manager role to which you apply. We’ll walk through a few examples to show you how. 
  • You need to format your resume properly. Above all else, keep it to one page and don’t have any grammar or spelling errors.

key account manager resume examples

Use numbers to demonstrate your impact

You’ve heard it before; numbers speak louder than words. This is especially true when it comes to your account manager resume.

The goal with your resume is to make it clear to the hiring manager that you will have a demonstrable impact on their business. What better way to do that than to show how you’ve had an impact in your past roles?

The trouble is that  hiring managers typically receive over 100 applicants  for a given account manager position; therefore, they need to review each incoming resume quickly.

This means, upon first glance, hiring managers are skimming your resume. Numbers do just that! When they skim, they’re looking for something to catch their attention.

Let’s look at an example. This is the same work experience, but one uses numbers, and the other uses text. Which do you think is more gripping when you’re skimming?

WRONG – no numbers to demonstrate impact

Pursuit May 2018 – Present, New York NY Account Manager

  • As the first account manager for the company, managed to consistently grow revenue year over year
  • Overhauled client onboarding processes, leading to improved client engagement and satisfaction
  • Exceeded annual revenue targets during my tenure 
  • Built deep relationships with clients to understand their specific needs and recommended product upsells to satisfy those needs
  • Successfully converted new referral clients from competitors to our company by distinguishing our value relative to competitors

RIGHT – quantify your impact as an account manager

  • As the first account manager for the company, managed to help grow annual revenue from  $6M to $25M
  • Overhauled client onboarding processes which improved client engagement by  55%
  • Exceeded annual revenue targets by an average of  57%  during tenure
  • Built deep relationships with clients to understand their specific needs and brought in  $1.5M  in upsells to satisfy those needs
  • Successfully managed to convert  $2M  worth of business from competitors who were introduced to me through existing client referrals

As you can see in these examples, there are plenty of ways you can quantify your impact as an account manager outside of just revenue. Here are some ideas for how you can talk about your past work experience.

Ways to quantify your impact as an account manager

  • Example: Developed a thorough understanding of client needs and addressed those needs quickly, resulting in 98% of customers renewing their annual contracts
  • Example: Identified opportunities for existing clients to expand their utilization of our product, resulting in upsell revenue of $450,000
  • Example: Built meaningful relationships with existing customers, leading to 17 customer referrals in 2020
  • Example: Guided clients through features relevant to their needs, resulting in an increase in return on investment in our product by 45%
  • Example: Guided clients through onboarding and understanding of our platform, resulting in increased engagement by 29%
  • Example: Maintained relationships with lost accounts, resulting in 11 account recoveries totaling $1.2M in revenue

If you don’t have direct experience as an account manager, that’s okay! Using metrics, you still want to talk about your past work experience (even if it’s not directly related). 

This demonstrates you’re focused on meaningful outcomes in your work. This is exactly what hiring managers are looking for when seeking applications for account manager roles.

key account manager resume examples

Customize your resume for the job to which you’re applying

I know it’s a pain in the butt, but customizing your AI resume  for each job you apply to dramatically increases your chances of getting an interview.

This is because companies use something called an Applicant Tracking System (ATS) to filter resumes for certain criteria automatically.

This means that before a human ever looks at your resume, a computer scans it first. To get past this automated filter, you need to include certain keywords mentioned in the job description of the role for which you’re applying.

How to customize your account manager resume for each application

  • Example: The role describes that they’re looking for experience managing accounts for enterprise software. If you have any experience in B2B, you should explicitly mention “enterprise account management” in the relevant work experience section.
  • The ATS filter focuses primarily on keywords. So, for example, if they’re looking for someone with Salesforce experience, you should have that on your resume spelled the same way they have it in the job description. 

Now, of course, you shouldn’t lie on your resume. Only include relevant  skills on your resume  and experience that you have. This customization aims to get past the automated filters so the hiring manager can see how qualified you are.

Let’s walk through a specific example of customizing your resume for a given account manager role. This is an account manager role at a company called WalkMe in NYC.

Sample account manager job description

  • You’ve spent two+ years of direct customer advocacy and engagement experience in account management or post-sales relationship management functions in Fortune 1000 companies.
  • You’re a pro at securing renewals and identifying up-sell and cross-sell opportunities.
  • You show high competency in sales discovery methodologies and Return on Investment discussions.
  • You have established strong relationships with your internal resources to provide the most for your customers.
  • You’ve designed a pricing strategy and articulated commercial aspects of the agreement.
  • Ideally, you have some experience in an enterprise solution sales environment, having partnered with account executives to develop and close sales opportunities.

I’ve highlighted in yellow specific keywords you should try to incorporate into your resume if they’re at all applicable to you.

Here’s a specific work experience that utilizes several of these keywords in context (again, highlighted in yellow). This resume would have a great chance of getting past the ATS filter. 

RIGHT – customized resume for the role above

  • Partnered with account executives to provide a 16% lift in customer Return on Investment, resulting in 98% client renewals
  • Built deep relationships with clients to understand their specific needs and brought in  $1.5M  in up-sell and cross-sell opportunities
  • Designed optimal pricing strategy using sales discovery methodologies, increasing client conversion rate by 11%

Notice how this work experience incorporates keywords mentioned in the job description in the exact format used in the job description. For example, the job mentions up-sells, so the resume mentions “up-sells” instead of “upsells.”

The ATS is filtering by specific keywords, so match exactly what is mentioned in the job description the way it is spelled and capitalized.

key account manager resume examples

Format your account manager resume properly

Follow these high-level  formatting tips  for your account manager resume:

  • Keep it to one page.
  • Focus on your hard skills in your “skills” section mentioned in the job description.
  • Only include a resume objective or summary if it adds new information to your resume.
  • Avoid any spelling or grammar errors! Triple-check your resume and have a friend read it as well.
  • Don’t get too creative with your fonts or formatting. Make it easy to read, and don’t include any images or graphics.

With your resume format, you have one goal: make the life of the person reviewing your resume as easy as possible.

The easier you make their job, the more likely you will get an interview. Keeping your resume to one page ensures that the hiring manager won’t have to spend a lot of time determining whether or not you’re a good fit for their account manager role.

key account manager resume examples

Resume objective or resume summary?

In this same vein,  only include a resume objective if it will add new information to your resume . Simply put, most people don’t need to have a  resume objective  or summary.

Why? Most of the time, these are generic statements like “an experienced customer-first account manager looking to leverage my skill set to further my account manager career.”

This is generic and bland, so a hiring manager will gloss over it. Real estate is valuable since you have to fit your resume on one page. Only include a resume objective if you have a specific interest in the company or role to which you’re applying.

If you’re not customizing your resume objective for each role you apply to, you’re better off just omitting it entirely.

A resume summary is a high-level summary of your career accomplishments. Include this if you have at least five-plus years of experience and you have demonstrable, quantitative accomplishments you can list.

Your resume summary should be short bullet points, and each bullet point should have a number associated with it.

For example, a good bullet point for your resume summary is “across my career, beat yearly revenue targets by an average of 24%.” This can’t easily be learned if you leave it out, yet it conveys a clear, measurable impact.

Think of a resume summary as a highlight reel. What are your biggest career accomplishments that you want to demonstrate to an employer?

key account manager resume examples

How to write an account manager resume that will get you the job

  • You’re an expert account manager, and using these templates and tips will allow your resume to reflect that. As a quick summary, here are the major takeaways for your account manager resume:
  • Use numbers to describe the impact of your work in your roles.
  • Customize your resume for each role you apply to by incorporating the major keywords mentioned in the job description into your skills and work experience.
  • Keep your resume to one page, include hard skills in your “skills” section, and only include a resume objective if it adds value to your resume. 

Writing a resume is just as fun as moving or going to the dentist. I hope that this guide helped you cross that major hurdle to landing your next account manager role. Now go forth and apply wisely!

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  • • Managed a portfolio of 30+ high-value clients, increasing customer retention by 15% through personalized engagement strategies.
  • • Led a cross-functional team to implement new CRM solutions, improving client satisfaction scores by 20%.
  • • Developed account strategies, achieving 25% annual revenue growth.
  • • Negotiated contracts and closed deals worth over $5 million annually, exceeding sales targets by 10%.
  • • Conducted regular client reviews to identify opportunities for upselling and cross-selling, contributing to a 30% increase in average deal size.
  • • Provided feedback to product teams, boosting customer adoption by 12%.
  • • Managed client relationships for key accounts, resulting in a 95% client retention rate.
  • • Collaborated with sales and marketing teams to develop targeted campaigns, leading to a 20% increase in lead generation.
  • • Implemented customer feedback mechanisms, enhancing service delivery and reducing churn by 18%.
  • • Trained and mentored junior account managers, improving team performance and client satisfaction scores.
  • • Analyzed market trends and client data to provide strategic recommendations, driving a 15% growth in market share.
  • • Onboarded and trained new clients, reducing time to value by 25%.
  • • Developed client success plans that increased product adoption rates by 30%.
  • • Acted as the primary point of contact for client inquiries, achieving a 98% satisfaction rating.
  • • Conducted quarterly business reviews with clients, identifying opportunities for growth and improvement.

21 Account Manager Resume Examples & Guide for 2024

An Account Manager oversees client relationships, ensuring satisfaction and driving business growth. Highlight your experience in client retention, revenue generation, and strategic planning on your resume. Consider emphasizing your communication, problem-solving, and negotiation abilities to stand out. Include metrics that demonstrate your contributions, such as improved client satisfaction scores and increased sales figures.

All resume examples in this guide

key account manager resume examples

Entry level Account Manager

key account manager resume examples

Senior Account Manager

key account manager resume examples

Client Account Manager

key account manager resume examples

Commercial Account Manager

key account manager resume examples

Corporate Account Manager

key account manager resume examples

Digital Account Manager

key account manager resume examples

Key Account Manager

key account manager resume examples

Logistics Account Manager

key account manager resume examples

National Account Manager

key account manager resume examples

Regional Account Manager

key account manager resume examples

Strategic Account Manager

key account manager resume examples

Technical Account Manager

key account manager resume examples

Assistant Account Manager

key account manager resume examples

Sales Account Manager

key account manager resume examples

E-Commerce Account Manager

key account manager resume examples

Clinical Account Manager

key account manager resume examples

Account Coordinator

key account manager resume examples

Enterprise Account Manager

key account manager resume examples

Insurance Account Manager

key account manager resume examples

Marketing Account Manager

Resume guide, account manager resume sample, resume format.

Resume experience

Resume with no experience

Hard and soft skills

Certifications and education

Resume summary

Additional sections

In conclusion

By Experience

Account Manager resume example

An account manager is a client-facing role where you need to juggle client relationships, sales targets, project management, and even budgeting. It's a lot to handle, but it's also what makes the job exciting.

Providing excellent service keeps clients happy and loyal. However, spotting opportunities for upselling and cross-selling is key to driving growth. This means managing multiple relationships within each client's organization, navigating internal referrals, and maintaining strong connections at all levels.

Just like organizing your daily tasks, crafting your account manager resume is about pulling together your skills and experience in a cohesive way. Our guide will help you make a resume that illustrates your efficiency, keen eye for detail, and talent for navigating complex client relationships.

Key takeaways

  • Offer a transparent overview of your career advancement as an account manager with a reverse-chronological layout.
  • Design your resume with subtle tones and an attractive font to make it more noticeable.
  • Emphasize your experience section by showcasing quantifiable accomplishments and concrete outcomes to engage hiring managers.
  • Leverage metrics to illustrate the impact of your contributions.
  • Include a section for your technical abilities, and weave your soft skills seamlessly throughout the resume.
  • Underscore a pertinent educational background, which is essential and will always be valued.

Let's start with the fundamentals, covering the core principles for effective resume formatting.

Adapt this AM resume sample or easily create a new one using the Enhancv resume builder .

[email protected] | LinkedIn | Fort Worth, Texas

Dynamic and detail-oriented Account Manager with over 3 years of experience in account management and client services within the ad tech and media industries. Skilled in campaign management, optimization, and data-driven insights to support advertiser success. Adept at collaborating with cross-functional teams to ensure seamless execution and post-sales processes. Passionate about customer success, data, and process improvement in a fast-paced sales environment.

Account Manager  

Roku, Inc.,  Fort Worth, Texas Jan 2020 – Present

  • Serve as the primary point of contact for advertiser and ad agency relationships, overseeing campaign management and ensuring client satisfaction.
  • Proactively manage renewal and up-sell opportunities, driving revenue growth and client retention.
  • Collaborate closely with Ad Ops and Business Operations teams on campaign activations and optimizations.
  • Monitor and report campaign status to key stakeholders, providing insights, screen grabs, and video captures.
  • Ensure timely and efficient launch of client campaigns across all product offerings.
  • Act as a liaison between clients, Roku creative services, and ad operation teams to support best practices and ad guidelines.

Account Manager

Premium Publisher , Fort Worth, Texas Jun 2017 – Dec 2019

  • Managed display and video advertising campaigns for a portfolio of clients, ensuring optimal performance and client satisfaction.
  • Developed and executed programmatic video campaigns, utilizing advanced targeting and optimization techniques.
  • Provided regular campaign updates and insights to clients and internal stakeholders.
  • Conducted in-depth analysis of campaign performance, identifying opportunities for improvement and upselling.
  • Coordinated with creative teams to develop compelling ad assets that aligned with client goals.

Bachelor of Arts in Marketing

University of Texas, Austin, Texas

Graduated: May 2017

  • Relevant Coursework: Advertising and Promotions, Digital Marketing Strategies, Consumer Behavior, Marketing Research, Integrated Marketing Communications, Strategic Brand Management

Certifications

  • Google Ads Certification
  • Facebook Blueprint Certification
  • Programmatic Advertising Certification (IAB)
  • Campaign Management
  • Client Relationship Management
  • Data Analysis and Reporting
  • Programmatic Video Executions
  • Ad Tech Tools (Salesforce, Excel, PowerPoint, Tableau)
  • Cross-functional Collaboration
  • Project Management
  • Upselling and Revenue Growth
  • English (Fluent)
  • Spanish (Intermediate)

How to format an account manager resume

Choosing the right resume format  makes your work history clear and accessible to recruiters. For an account manager, a simple and stylish resume layout  is ideal. Modern designs  can be a canvas for your project organization skills and professionalism, which are highly valued traits for this role.

The professional look of the reverse-chronological order  is the best choice for AM positions. Start with your most recent job and work backward, clearly showing your experience. This format is perfect for account managers with a steady career, underlining your progression and relevant skills.

Here's the recommended order for your resume sections , which we’ll discuss in detail:

  • Header  
  • Summary/Objective  
  • Professional experience  
  • Education  
  • Certifications  
  • Key skills  
  • Languages 

The clear and logical structure of this format makes it a recruiter favorite.

Let's take a closer look.

Resume designs

  • We advise setting your resume with 1-inch margins  on every side and opting for a two-column layout to maintain a neat and structured appearance that’s easy to follow.
  • Opt for professional typefaces  such as Arial or Rubik, with a font size ranging from 10 to 12 points.
  • To give your resume a refined and professional edge, consider implementing subtle colors  like dark blue, gray, or dark green.
  • Keep your resume to a single page  if your experience is under ten years. However, account managers with more experience might create a two-page resume .

Contact information

  • Verify that your name is spelled correctly and consistently across all your application documents.
  • Ensure the job title on your resume  mirrors the one you’re seeking. If the position is listed as Account Manager, make sure to use that specific title to simplify the hiring process.
  • Highlight your primary expertise in account management with a strong resume headline . Include a professional email address  and add a link to your current LinkedIn profile  if it’s up-to-date.
  • Provide a link to your portfolio , outlining key clients you've worked with or links to TV and print campaigns if relevant.
  • Adhere to U.S. resume standards  by omitting any photos  to avoid potential bias.

File format

  • When naming your resume , use a clear and professional format like "EllaWhite Resume AccountManager.pdf," and save it as a PDF file  unless the job listing requests another format.
  • Double-check your resume for correct punctuation and consistent formatting, as these factors can impact how applicant tracking systems  read your document.

Take advantage of our free AI-powered resume checker  to see how your resume performs with an ATS.

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Now that your resume format is set, let’s work on detailing your account management expertise.

How to write your account manager resume experience

When creating your account manager work experience section , it's crucial to spotlight your skills in client relations and project management. Here’s how to do it:

  • Focus on your latest and most impactful roles at the top.
  • Point out job titles, company names, locations, and employment dates for each role.
  • Use action verbs like “managed,” “developed,” and “coordinated” to show initiative.
  • Feature your achievements with specific metrics and bullet points.
  • Tailor your resume  to align with the job offer, showing recruiters that you're an ideal candidate.

The right way to tailor your account manager resume to the job description

Tailoring your resume to match the job description  puts your key qualifications for an account manager role front and center. This method helps you stand out and increases your chances of catching the hiring manager's eye.

By highlighting the specific skills and experiences needed for the position, you show why you're the perfect fit.

Creating a targeted resume  requires a careful approach. Look at the example below to learn how.

Responsibilities:

  • Own overall relationships with customers , identifying key stakeholders, and building relationships with influencers and the core team interacting with our solutions
  • Manage partnership, commercial, and technical initiatives ; develop and implement strategies that increase existing and new product adoption, engagement, and growth at scale to drive revenue
  • Lead key partnership initiatives including ongoing checkpoints, quarterly business reviews, and technical escalations; identifying critical goals and key performance indicators to clearly understand and measure client satisfaction
  • Be a strategic advisor and provide consultative guidance on Plaid  and industry best practices as customers build and scale their applications
  • Enable successful and consistent renewals  to maintain existing segment revenue, as well as identify and execute on new growth opportunities with customers in support of the Sales team
  • Be a champion for our customers and work with our internal Plaid teams to translate customer feedback into product insights; partner with key customer stakeholders  to ensure alignment between their business and product priorities and Plaid’s
  • Partner and collaborate with internal cross-functional counterparts  such as Account Executives, Sales Engineers, Technical Support, Legal, Engineering, and Product teams to drive successful outcomes for Plaid and our customers

Qualifications:

  • 7+ years of relationship management experience with large organizations or strategic customer portfolios  in financial services or technology industries
  • Ability to partner with Sales teams to drive successful outcomes for Plaid customers; previous deal experience strongly preferred
  • Ability to collaborate closely with Plaid’s technical teams to ensure customer application launches  are timely and successful; previous B2B technology experience is a strong plus
  • A strong business generalist with an acute product sense and ability to drive revenue growth
  • Ability to quickly understand new technologies and complex concepts
  • Ability to solve complex customer challenges through creative problem-solving and collaboration with cross-functional teams
  • Interest in financial services and technical products; grit, enthusiasm, and a high degree of intellectual curiosity

Here’s how we’ve customized this section for the role.

  • • Managed relationships with key customers, identifying stakeholders and building strong connections.
  • • Increased product adoption by 25% through strategic initiatives and customer engagement.
  • • Led partnership initiatives, resulting in a 20% increase in customer satisfaction scores.
  • • Provided strategic advice on best practices, enhancing customer application scalability by 30%.
  • • Achieved a 95% renewal rate, maintaining revenue and identifying new growth opportunities.
  • • Translated customer feedback into product insights, aligning with business priorities and increasing user satisfaction by 15%.

This account manager resume is a strong example because it addresses the job requirements through the following points:

  • Emphasizes managing relationships with key customers, identifying stakeholders, and building strong connections, which are core duties for an account manager.
  • Quantifies achievements by stating a 25% increase in product adoption, a 20% increase in customer satisfaction scores, a 95% renewal rate, and a 15% increase in user satisfaction.
  • Highlights strategic initiatives, customer engagement, and collaboration with cross-functional teams, all critical skills for the role.
  • Begins each bullet point with action verbs  such as "Managed," "Increased," "Led," and "Provided," conveying a sense of agency and initiative.
  • Tailors the bullets to reflect the responsibilities and expectations of the account manager position, ensuring relevance.
  • Structured clearly, making it easy for recruiters to identify the candidate's key strengths and accomplishments.

The section that follows includes samples for achievements with specific metrics and results .

How to quantify your experience on a resume

As an account manager, demonstrating your impact with tangible, measurable results is key. Focus on specific accomplishments like revenue boosts, improved customer retention, and successful project completions to showcase your proficiency.

Each bullet point should convey the overall impact of your work and its value to the company or clients you’ve worked with. When detailing your experience in account management, focus on these quantifiable aspects:

  • Increase revenue by 30% within the first year through strategic account management.
  • Boost customer retention rate by 20% by implementing personalized engagement strategies.
  • Drive a 25% growth in product adoption by coordinating targeted marketing campaigns.
  • Reduce client churn rate by 15% by resolving issues quickly and improving satisfaction.
  • Enhance client portfolio value by 40% through effective upselling and cross-selling techniques.

These guidelines are helpful even if you're new to account management. The following section contains tips to boost your entry-level account manager resume.

How do I write an account manager resume with no experience

Becoming an AM without direct experience might seem challenging, but it's entirely possible with the right approach.

To get started, follow these steps:

  • Opt for a functional resume format  to prove your skills and educational achievements.
  • Choose a creative template  to demonstrate a visionary and original look even with limited experience.
  • Include a degree in business, marketing, or a related field to build a strong foundation.
  • Gain practical experience through internships  in sales, customer service, or marketing roles.
  • Obtain relevant certifications, such as account management or sales courses, to enhance your credentials.
  • Highlight transferable skills  like communication, problem-solving, and project management on your resume.
  • Undertake personal projects  or volunteer work  that involves client interaction and management to demonstrate your capabilities.

Resume objective for entry-level bankers

When you’re putting together a resume for an entry-level account manager role, your objective statement  is really important. It’s your opportunity to show your career goals and excitement about starting in this field, even if you don’t have much experience  yet.

Here’s how to write a strong objective statement:

  • Talk about your career goals or the specific account management job you’re aiming for.
  • Make it personal to the role and the company, using keywords and phrases from the job ad  to show you’re a great match.
  • Underscore key skills or qualifications that make your resume stand out  to hiring managers.
  • Explain how your skills can help the company grow and succeed.

Let’s take a look at an example of a successful objective statement.

Now that we've outlined your career, let's talk about your account management skills.

Account manager resume skills

It's important to include both hard and soft skills in your account manager application. A balanced skills section on your resume  proves that you’re great at managing client relationships and know how to work well with your team to keep customers happy.

Your technical skills  really matter when it comes to impressing recruiters. It’s a good idea to create a separate section just for your hard skills. This is where you can highlight your expertise in CRM software, project management, and sales strategies.

Here’s a simple way to look at it:

  • Hard skills  are the technical abilities that you’ve honed through experience and training. These might include managing client accounts, analyzing market trends, executing sales strategies, and working with data.
  • Soft skills  are all about how you interact with others and handle different situations. This includes communicating clearly with clients, working well in a team, coordinating with other departments, and solving problems on the fly.

Here’s a list of hard skills you might want to include in your resume’s skills section:

Best hard skills for your account manager resume

  • CRM Software (e.g., Salesforce )
  • Microsoft Excel
  • Microsoft PowerPoint
  • Google Analytics
  • LinkedIn Sales Navigator
  • Google Workspace

To catch the attention of recruiters, weave people skills into your resume , particularly in the summary or experience sections where their impact can be highlighted and quantified. For instance, you might say: "Effectively communicate with clients and colleagues, boosting customer satisfaction by 20%."

Best soft skills for your account manager resume

  • Problem-solving
  • Communication
  • Multitasking
  • Decision making  
  • Conflict resolution
  • Adaptability
  • Negotiation skills
  • Customer service
  • Relationship building  
  • Strategic thinking  
  • Attention to detail
  • Time management  
  • Empathy  
  • Active listening  
  • Persuasion  
  • Organizational skills  
  • Initiative  
  • Collaboration

Let's explore the best way to present your education and certifications on an account manager resume.

How to list your certifications and education on your resume

In your resume’s education section , emphasize the essential skills and knowledge you've acquired for account management. Ensure this part of your resume is tailored to the job description, just like your work experience. Employers look at this section to verify that your education supports your listed skills.

Key elements to include in your education section:

  • Degree in Business, Marketing, or a related field
  • University name
  • Graduation date
  • Relevant coursework such as Sales Strategies, Customer Relationship Management, Market Analysis, and Project Management
  • Honors and awards related to business or marketing achievements

Here’s an example:

  • • Completed coursework in Sales Strategies, Customer Relationship Management, Market Analysis, and Project Management.
  • • Participated in the Business Club and served as the Vice President.

This example impresses because:

  • Includes a Bachelor's Degree in Business Administration from Harvard University, showing a strong educational background relevant to account management.
  • Lists degree, institution, location, and date range for a complete educational history, providing clarity and completeness.
  • Features relevant coursework  that directly relates to the skills needed for account management.
  • The applicant participated in the Business Club and served as the Vice President which demonstrates leadership and extracurricular involvement.

Strengthen your account management resume with a solid certifications section . Certifications, even if not required, can boost your credentials and career prospects.

If you're currently pursuing a certificate or degree , include the expected graduation  or certification date.

Best certifications for your account manager resume

  • Certified Account Management Professional (CAMP)
  • Customer Relationship Management (CRM) Certification
  • Certified Sales Leadership Professional (CSLP)
  • Project Management Professional (PMP)
  • Certified Business Relationship Manager (CBRM)

In the next part, we’ll show you how to emphasize your account management strengths in a resume summary .

How to write your account manager resume summary

On an account manager’s resume, the summary provides a quick overview of your career success. It aims to capture HR's interest by showcasing the most important aspects of your professional history.

  • Improve your summary with these practical resume tips :
  • Showcase your years of experience in account management to prove your expertise.
  • Focus on key skills relevant to the job, like client relationships, sales tactics, and project management.
  • Quantify your achievements to give solid proof of your contributions.
  • Tailor your summary to align with the job description, showing why your background makes you an ideal candidate.

Give this example a look—it’s pretty great.

This summary is effective because it reflects the key requirements from the job description, emphasizing relevant experience and qualifications. Additionally, it ensures your resume will be filled with terms and keywords that align with the job listing.

Next, let's look at the additional sections that can further improve your account manager resume.

Additional sections for an account manager resume

Optional sections in a resume for account managers can show a broader range of skills and experiences, setting you apart by highlighting unique aspects of your professional journey. Here’s a list of top resume additions:

  • Awards and achievements : Include any industry or academic honors you've earned, underlining your excellence and acknowledgement in the field of account management.
  • Hobbies and interests : Reflect on your personality and suggest a well-rounded character, potentially aligning personal passions with industry trends and innovations.
  • Professional affiliations : Show your participation in the account management community, boosting your credibility and demonstrating continuous professional growth.
  • Language skills :  Demonstrate your proficiency in multiple languages, which is beneficial in handling diverse client portfolios and international projects.

Writing a resume for an account manager needs clarity and accuracy. Focus on your attention to detail and proficiency in client management. Ensure it demonstrates your ability to manage intricate accounts, positioning you as a trustworthy asset to any team.

Account Manager resume examples

Explore additional account manager resume samples and guides and see what works for your level of experience or role.

Entry level Account Manager Resume Example

The Client Account Manager role has its origins deeply seated within business management and customer service sector. The way business management trends change the world of account management, it similarly influences this role.

To increase your chances of successfully securing a Client Account Manager role, keep these tips in mind:

  • Get hands-on experience in different client management software. Your proficiency in software like Salesforce, Zoho or Pipedrive will significantly increase your chances of employment.
  • Highlight your relationship management skills and show how you've used them for the benefit of client satisfaction and retention.
  • Place emphasis on your ability to develop, maintain and grow strategic relationships with key accounts.
  • Do more than just list customer service skills. Illustrate how these skills have helped you achieve client satisfaction, e.g. 'increased customer loyalty by...'. Always follow the pattern of 'skill-action-results' on your resume.

Commercial Account Manager Resume Example

The origins of Commercial Account Manager positions can be traced back to the sales and marketing industry. As sales and marketing trends define this role, they similarly shape this position globally.

Ready to apply? Here is what you should focus on in your application:

  • Demonstrate your experience with sales and marketing software tools like HubSpot, Salesforce, or Marketo. It helps you stand out from other candidates.
  • Highlight your ability to negotiate, overcome objections, and close deals. This is a skill hiring managers will look for in candidates for this role.
  • Emphasize your understanding of various markets, industry trends and competitive dynamics.
  • Don't just write down your negotiation skills but provide examples of how you've utilized them for winning business deals. Remember the 'skill-action-results' format.

Corporate Account Manager Resume Example

As a Corporate Account Manager, your experience in account management and sales within a corporate setting would significantly stand out.

Enhance your chances with these pointers:

  • Detail any corporate sales/account management experience, specifically those involving key decision-makers.
  • Demonstrate understanding of sales forecasting and trend analysis. This will show your ability to make strategic decisions.
  • Don't just list corporate clients you've worked with, provide metrics which show your successful account management, e.g., 'increased total account sales by...', 'retained corporate client by resolving...' etc.

Digital Account Manager Resume Example

Digital Account Manager roles evolved from both the sales and web development sectors. As a result, advancements and changes in both areas heavily impact this job role.

To help secure a role as a Digital Account Manager, here's what you should do:

  • Cite proficiency in popular digital tools like Google Analytics and SEMRush. This is often key in digital account management roles.
  • Showcase your skills in managing and delivering digital marketing campaigns. Your ability to coordinate across teams for effective campaign execution will give you an edge.
  • Highlight your understanding of SEO, SEM and social media strategies.
  • Don’t just write down your digital marketing skills but bridge them with successful campaign results like 'improved website traffic by...'. The 'Skill-action-results' stanza underpins a persuasive resume.

Key Account Manager Resume Example

The Key Account Manager role is traditionally linked with sales, putting a unique focus on managing the most important client accounts.

Emphasize these aspects in your resume:

  • Detail your experience managing key accounts and how you succeeded in growing them.
  • Highlight relationship-building and maintenance skills with high-level decision-makers.
  • Pointer towards your strategizing ability with personalized plans for improvement and growth of key accounts.

Logistics Account Manager Resume Example

Technical Account Manager role sprouted out of the intersection of customer service and IT. Therefore, it's significantly influenced by trends in IT management and customer relations.

When applying for a Technical Account Manager position, consider these guidelines:

  • Emphasize knowledge in IT service management frameworks, like ITIL, as well as experience in managing technical issues.
  • Express past accomplishments in terms of what you achieved for customer service, such as 'Reduced resolution time by...', or 'Improved customer satisfaction scores by...'
  • Your technical acumen should be evident, alongside results of enhanced experience.

Assistant Account Manager Resume Example

Sales account managers should highlight relationship management, negotiation, and sales skills.

Include experiences in revenue growth, customer retention, and strategic planning in major accounts.

Provide statistics such as 'retained 90% of corporate accounts in 2020, even during economic downturn'.

E Commerce Account Manager Resume Example

A Marketing Account Manager demands strong relationship management and communication skills.

Highlight your experience in managing client relationships and meeting client expectations.

Evidence of achieving results through strategic account management such as 'Retained 98% of accounts in the last year through proactive management' would be suitable.

account manager resume example

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Key Account Manager Resume: Job Description, Sample & Guide

Create a standout key account manager resume with our online platform. browse professional templates for all levels and specialties. land your dream role today.

Key Account Manager Resume Example

This article provides a comprehensive look at the qualifications and experience of a successful Key Account Manager. It includes a detailed resume example that highlights the candidate's expertise in developing and managing key client relationships, as well as a comprehensive overview of the job duties and responsibilities associated with the role. The article also includes helpful tips for writing an effective Key Account Manager resume. With this information, you will be well equipped to create a compelling resume and land your dream job.

We will cover:

  • How to write a resume , no matter your industry or job title.
  • What to put on a resume to stand out.
  • The top skills employers from every industry want to see.
  • How to build a resume fast with our professional Resume Builder .
  • What a resume template is, and why you should use it.

What does a Key Account Manager do?

A Key Account Manager is responsible for managing relationships with a company's most important clients, ensuring their satisfaction and maximizing the profitability of the accounts. This includes developing strategies to increase sales and meeting with clients to review their needs and objectives. They also may help develop new products or services to meet the needs of the key accounts, analyze customer data to identify trends, and negotiate contracts.

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What are some responsibilities of a Key Account Manager?

  • Developing and maintaining relationships with key clients
  • Managing customer accounts and responding to customer inquiries
  • Identifying customer needs and providing appropriate solutions and services
  • Negotiating contracts and agreements with key clients
  • Monitoring customer account performance and providing feedback
  • Developing strategies to increase customer retention and loyalty
  • Analyzing customer data to identify trends and opportunities
  • Collaborating with internal teams to ensure customer satisfaction
  • Maintaining a deep understanding of industry trends and competitive landscapes

Sample Key Account Manager Resume for Inspiration

John Smith Address: 123 Main Street, City, State, ZipCode Phone: 555-555-5555 Email: [email protected]

Key Account Manager

John is an experienced Key Account Manager with many years of experience in the field. He is an expert in developing customer relationships, managing contracts, and staying up-to-date with industry trends. He has an exceptional track record of meeting and exceeding goals. He is a proactive team player and is highly adept at building relationships with customers and stakeholders.

Work Experience

  • Key Account Manager, XYZ Corporation – City, State (2013-present)
  • Managed and developed relationships with key accounts and stakeholders, resulting in a 97% customer satisfaction rate.
  • Developed and maintained contracts with key accounts, ensuring all deadlines were met.
  • Provided regular updates to customers on product developments and industry trends.
  • Account Manager, ABC Corporation – City, State (2009-2013)
  • Developed customer relationships to increase customer loyalty.
  • Negotiated contracts with customers to ensure all requirements were met.
  • Resolved customer complaints in a timely and efficient manner.

Education Bachelor of Science in Business Administration – City University, City, State

  • Relationship building
  • Contract negotiation
  • Problem solving
  • Customer service
  • Time management

Certifications Certified Key Account Manager

Languages English (native) Spanish (conversational)

Resume tips for Key Account Manager

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Key Account Manager resume tips. We collected the best tips from seasoned Key Account Manager - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

  • Highlight experience managing key accounts in a concise summary statement.
  • Focus on achievements in previous roles that demonstrate success as a Key Account Manager.
  • Include key skills required for the role such as customer service, communication, and problem-solving.
  • Provide measurable results that demonstrate the impact of your work.
  • Include examples of how you have exceeded customer expectations.

Key Account Manager Resume Summary Examples

A Key Account Manager Resume Summary or Resume Objective is important because it allows you to highlight your relevant experience and qualifications in a succinct way. By summarizing your skills and experience, employers can quickly determine your suitability for the position. This is particularly important for Key Account Managers who are responsible for managing and developing relationships with high-profile clients. Your resume summary or objective should emphasize your ability to effectively manage customer relationships, build trust, and drive results. This will ensure that employers see you as a top candidate for the job. For Example:

  • Experienced Key Account Manager with 5 years of experience in sales and relationship management. Proven success in developing and implementing key account plans.
  • Highly organized Key Account Manager with expertise in analyzing customer data. Track record of exceeding sales goals and customer satisfaction.
  • Accomplished Key Account Manager with a strong background in sales and customer service. Skilled in building and maintaining relationships with key clients.
  • Dynamic Key Account Manager with extensive experience in building and managing relationships with key customers. Successful in advancing client goals through creative strategies.
  • Knowledgeable Key Account Manager with a passion for exceeding sales goals and providing superior customer service. Improving customer loyalty and satisfaction.

Build a Strong Experience Section for Your Key Account Manager Resume

A strong experience section for a key account manager resume is important because it allows potential employers to get a better understanding of the candidate’s qualifications and experiences. This section should include detailed information about the candidate’s previous roles and responsibilities, as well as any notable achievements. This section should also highlight the candidate’s ability to build relationships with clients, manage multiple accounts, and effectively negotiate deals. The experience section should be tailored to the specific job the candidate is applying for, as this will demonstrate to the potential employer that the candidate is a perfect fit for the role. For Example:

  • Successfully managed key accounts and developed long lasting relationships with clients.
  • Prepared sales and account plans and presented them to clients on a monthly basis.
  • Regularly monitored customer accounts to identify opportunities for growth and improvement.
  • Conducted market research and gathered consumer feedback to better understand customer needs.
  • Provided reports and insights to senior management on customer behavior and trends.
  • Developed strategies to increase customer loyalty and maximize retention rates.
  • Successfully negotiated and closed contracts with customers at favorable rates.
  • Developed and implemented strategies to increase customer satisfaction and retention.
  • Built strong relationships with key stakeholders across multiple departments.
  • Analyzed data to identify trends and develop strategies to increase sales.

Key Account Manager resume education example

A Key Account Manager typically needs at least a Bachelor's degree in business, marketing, or a related field. Key Account Managers may also benefit from additional certifications in areas such as sales, customer service, and marketing. Experience in the industry or in a customer-facing role is also beneficial. Key Account Managers must also have strong communication, organizational, and problem-solving skills. Here is an example of an experience listing suitable for a Key Account Manager resume:

  • B.A. in Business Management, University of Sydney (2015)
  • Certificate in Key Account Management, Australian Institute of Business (2018)
  • Certificate in Advanced Sales and Negotiation, Australian Professional Sales Association (2020)

Key Account Manager Skills for a Resume

It is important to add skills for a Key Account Manager Resume because employers need to know what qualifications and experience you have in order to determine whether you are the right candidate for the job. For example, employers may be looking for someone with strong communication, organizational, and problem-solving skills. By providing a list of your relevant skills, employers can quickly assess whether you have the qualifications needed to be successful in the role. Additionally, the more detail you provide, the more your skills stand out and make you an attractive candidate for the job. Soft Skills:

  • Interpersonal Communication
  • Negotiation Skills
  • Business Acumen
  • Leadership Abilities
  • Organizational Skills
  • Time Management
  • Problem Solving
  • Team Building
  • Strategic Thinking
  • Customer Service
  • Client Relations
  • Negotiation
  • Account Management
  • Financial Analysis
  • Strategic Planning
  • Data Analysis
  • Project Management
  • Sales Strategies
  • Marketing Strategies
  • CRM Software

Common Mistakes to Avoid When Writing a Key Account Manager Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

  • Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
  • Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
  • Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
  • Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
  • Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
  • Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
  • Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Key Account Manager resume

  • Strong understanding of customer needs, sales strategies, and key account management.
  • Ability to build and maintain relationships with key accounts.
  • Excellent communication and negotiation skills.
  • Able to leverage customer data to develop and implement successful sales strategies.
  • Proficient in utilizing customer relationship management (CRM) software.
  • Highly organized and able to manage multiple tasks effectively.
  • Strong analytical skills and problem-solving abilities.

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Key Account Manager Resume Examples

A strong resume is essential for any job market and this guide will help you create a resume that will make you stand out as a Key Account Manager. Here, we will walk you through the process of writing a resume that will highlight your experience and skills in this field, as well as provide you with examples of successful resumes for other Key Account Managers. We will also provide some tips and advice for customizing your resume to best reflect your experience and qualifications. By the end of this guide, you will have the tools you need to create an effective, professional resume that will give you the best chance of success in the job market.

If you didn’t find what you were looking for, be sure to check out our complete library of resume examples .

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Key Account Manager

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

A highly motivated and results- oriented professional with 8+ years of extensive experience in the field of Key Account Management. Proven track record of achieving sales targets, building strong client relationships and driving growth through innovative strategies. Possess excellent interpersonal and problem- solving skills along with a strong drive to excel in fast- paced and challenging environments.

Core Skills :

  • Strong account management and customer service skills
  • Excellent interpersonal and communication skills
  • Proficient in sales and marketing
  • Strong negotiation and problem- solving skills
  • Highly organized with strong attention to detail
  • Ability to multi- task and prioritize
  • Familiarity with CRM systems

Professional Experience : Key Account Manager, ABC Company, 2017- Present

  • Develop and manage key accounts, ensuring customer satisfaction and retention
  • Gather customer feedback and implement strategies to improve customer experience
  • Identify and capitalize on new business opportunities
  • Negotiate contracts and pricing with key accounts
  • Manage customer accounts, ensuring timely payments and resolving customer disputes
  • Generate reports on sales and customer accounts
  • Train and supervise a team of 5 account managers

Account Manager, XYZ Company, 2015- 2017

  • Managed customer accounts, ensuring customer satisfaction and retention
  • Developed and implemented strategies to drive sales and improve customer service
  • Provided guidance and support to a team of 8 account managers
  • Negotiated contracts and pricing with key accounts
  • Generated reports on sales and customer accounts
  • Resolved customer disputes and managed collections

Education : Bachelor of Science in Business Administration, XYZ University, 2011- 2015

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Key Account Manager Resume with No Experience

Recent Master of Business Administration graduate with a strong passion for sales, customer relations and business development. Experience working with clients from a variety of backgrounds and in different industries. A highly motivated individual with excellent communication and research skills.

  • Knowledge of sales and customer service techniques
  • Ability to build and maintain relationships with clients
  • Proficient with computers and various sales software
  • Ability to analyze and interpret data
  • Knowledge of business processes and industry trends

Responsibilities

  • Develop and maintain relationships with key accounts
  • Monitor sales performance and provide strategy recommendations
  • Implement sales and marketing strategies to achieve desired results
  • Analyze customer data and identify new opportunities
  • Develop and execute sales plans to increase revenue
  • Establish and maintain positive working relationships with key customers

Experience 0 Years

Level Junior

Education Bachelor’s

Key Account Manager Resume with 2 Years of Experience

Highly organized and motivated Key Account Manager with 2 years of experience in managing relationships with major clients. Responsible for developing growth strategies and sales plans to increase revenue and profits. Successfully negotiated and implemented strategic plans with key customers while monitoring performance, trends and customer service levels. Proven track record of driving significant revenue and profits, building customer loyalty and increasing customer retention.

  • Strategic Planning
  • Business Development
  • Relationship Management
  • Negotiation
  • Problem Solving
  • Analytical Thinking
  • Communication
  • Presentation

Responsibilities :

  • Establishing and maintaining contact with key accounts and building successful relationships
  • Developing and implementing strategic plans to increase sales and revenue
  • Negotiating and managing contracts with key customers
  • Analyzing customer data and trends to identify opportunities for growth and improvement
  • Building customer loyalty and retention
  • Monitoring customer satisfaction and providing excellent customer service
  • Developing and managing budgets and forecasts
  • Preparing reports and presentations
  • Identifying and pursuing new business opportunities

Experience 2+ Years

Key Account Manager Resume with 5 Years of Experience

Highly motivated and experienced Key Account Manager with 5 years of successful experience managing key accounts, developing relationships and ensuring customer satisfaction. Possesses an in- depth knowledge of customer service, sales and market research techniques. Exceptional ability to identify client needs, create and execute effective sales strategies, assess customer feedback and develop successful negotiations.

  • Sales and Marketing
  • Negotiations
  • Analytical Skills
  • Client Satisfaction
  • Managed key accounts and developed strong relationships with clients.
  • Provided customer service and assistance with sales, marketing and lead generation.
  • Developed and implemented successful sales strategies.
  • Monitored customer feedback and responded to inquiries in a timely manner.
  • Conducted market research to identify potential markets and target customers.
  • Negotiated contracts, pricing, and services.
  • Maintained accurate records and performance metrics.
  • Analyzed sales trends to suggest opportunities and increase revenue.

Experience 5+ Years

Level Senior

Key Account Manager Resume with 7 Years of Experience

Highly accomplished and results- driven Key Account Manager with 7+ years of experience developing and managing relationships with key customers and stakeholders. Proven track record in motivating and inspiring team members to produce optimal performance, consistently exceeding targets and objectives. Adept in analyzing and interpreting customer data to identify and implement strategies to increase customer loyalty and retention. Possess exceptional interpersonal and communication skills, enabling successful collaboration and influence with internal and external stakeholders.

  • Account Management
  • Customer Retention
  • Sales Strategies
  • Interpersonal Skills
  • Data Analysis
  • Develop and maintain mutually beneficial relationships with key clients, driving customer loyalty and satisfaction
  • Analyze customer data to identify trends and identify strategies to increase customer retention
  • Develop and implement sales strategies and plans to achieve sales goals
  • Ensure customer requirements are met, responding to customer inquiries in a timely and professional manner
  • Develop and implement strategies to increase customer satisfaction and loyalty
  • Lead and manage teams to ensure the successful execution of sales and marketing campaigns
  • Utilize effective communication and interpersonal skills to build relationships with customers, stakeholders, and team members

Experience 7+ Years

Key Account Manager Resume with 10 Years of Experience

A seasoned Key Account Manager with 10 years of experience in customer service, relationship management, and sales. Expertise in developing and managing relationships with key customers, analyzing customer needs, and producing customized solutions to meet customer requirements. Possesses strong interpersonal skills and is a skilled negotiator able to effectively resolve customer disputes.

  • Customer service
  • Relationship management
  • Analytical problem solving
  • Interpersonal communication
  • Develop and maintain relationships with key customers in order to maximize customer satisfaction and sales
  • Identify customer needs and develop customized solutions to meet customer requirements
  • Serve as the primary point of contact for customers and manage customer inquiries and disputes
  • Negotiate pricing and contracts with customers
  • Collaborate with internal teams to ensure customer expectations are met
  • Develop and implement strategies to meet customer demands and goals
  • Analyze customer data to identify trends and develop strategies to increase sales and customer loyalty

Experience 10+ Years

Level Senior Manager

Education Master’s

Key Account Manager Resume with 15 Years of Experience

Experienced Key Account Manager with over 15 years of experience working with high volume clients and business partners. Core competencies include account management, client relations, sales and marketing, customer service, and team leadership. Proven ability to establish strong relationships with executive level stakeholders and drive high- impact sales and business growth. Experienced in leading sales teams, managing budgets and resources, and developing and executing successful marketing strategies.

  • Client Relations
  • Customer Service
  • Team Leadership
  • Budget Management
  • Resource Management
  • Develop account strategies to increase sales and manage customer relationships
  • Lead and motivate sales teams to achieve and exceed sales goals
  • Analyze data and market trends to identify potential business opportunities
  • Negotiate and close deals with clients and business partners
  • Manage budgets and resources to maximize ROI
  • Develop and execute successful marketing plans and campaigns
  • Provide excellent customer service to ensure customer satisfaction
  • Maintain strong relationships with executive level stakeholders and clients

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Key Account Manager resume?

A Key Account Manager is a professional responsible for managing a company’s relationships with its most important customers. In order to be successful, it is essential for a Key Account Manager to have a strong resume outlining their experience and expertise in the field.

When creating a resume for a Key Account Manager role, there are certain essentials that should be included:

  • Professional Summary: A brief summary of experience, education, and skills that make you qualified for this position.
  • Experience: List all relevant roles you have held in the past and describe your accomplishments in each.
  • Education: Include any degrees, certifications, or professional development courses that make you an ideal candidate.
  • Key Skills: Highlight your ability to manage relationships, negotiate with customers, and understand the customer’s needs.
  • Relevant Achievements: Detail any awards, recognition, or customer satisfaction results gained while working in the customer service field.
  • Professional Associations: List any industry organizations or associations you are a part of that demonstrate your commitment to the field.

Creating an effective resume for a Key Account Manager role is essential for getting hired. With the right focus, you can highlight the experiences, qualifications, and skills that make you an ideal candidate for the position.

What is a good summary for a Key Account Manager resume?

A Key Account Manager is responsible for managing and developing business relationships with key customers. A successful Key Account Manager resume summary should highlight the candidate’s ability to develop and maintain strong relationships with customers, understand customer needs, and provide effective solutions. The summary should also demonstrate a deep understanding of customer requirements and the ability to devise innovative strategies to increase customer loyalty. Additionally, the summary should showcase the candidate’s strong organizational, communication, and problem-solving skills. The ideal candidate should be able to develop relationships with both internal and external stakeholders, and should possess excellent negotiation and customer service skills.

What is a good objective for a Key Account Manager resume?

A Key Account Manager is responsible for managing and growing relationships with the most important clients of a company. Key Account Managers must have excellent communication, negotiation, and interpersonal skills, as well as a strong understanding of an organization’s products, services, and goals.

When crafting a resume for a Key Account Manager position, it’s important to focus on an objective that reflects the skills and experience necessary to be successful in the role. A good objective for a Key Account Manager resume should express the applicant’s ability to foster loyalty, lead cross-functional teams, and exceed goals.

Some tips for writing a great objective for a Key Account Manager resume include:

  • Highlight previous successes in the role: Showcase how you drove sales or achieved other goals in prior roles.
  • Focus on your exceptional communication skills: Demonstrate how you can effectively influence and collaborate with stakeholders at all levels.
  • Demonstrate your ability to think strategically: Mention how you plan and execute strategies to maximize customer satisfaction and grow your accounts.
  • Showcase your exceptional problem-solving skills: Emphasize your ability to identify and resolve customer issues.

By following these tips, you can write a great objective for a Key Account Manager resume that will help you stand out from the competition and land the job.

How do you list Key Account Manager skills on a resume?

As a Key Account Manager, you are responsible for overseeing the relationship between your company and its most important clients. It is important to list your key account management skills on your resume to demonstrate to employers that you are the ideal candidate for the position. Here are some key skills and knowledge areas to consider listing on your resume when applying for a Key Account Manager position:

  • Analytical Thinking: The ability to accurately analyze data to develop strategies and solutions to customer needs.
  • Strategic Planning: The ability to analyze customer data to identify opportunities and develop plans to capitalize on them.
  • Negotiation: The ability to negotiate and manage contracts in order to achieve the best results for your company.
  • Relationship Building: The ability to build and maintain strong relationships with key customers.
  • Product Knowledge: A comprehensive understanding of the company’s products and services.
  • Problem Solving: The ability to identify and resolve customer issues quickly and effectively.
  • Organizational Skills: The ability to multitask and prioritize tasks to meet deadlines.
  • Communication: The ability to communicate clearly, concisely, and effectively with customers.

By including these skills in your resume, you can demonstrate to employers that you have the skills and knowledge necessary to be a successful Key Account Manager.

What skills should I put on my resume for Key Account Manager?

When applying for a position as a Key Account Manager, it is important to highlight specific skills that employers in this role will look for. Your resume should showcase your ability to develop and maintain strong customer relationships, increase sales, conduct market research, and manage high-value accounts. Here are some essential skills to include on your resume:

  • Relationship Building: As a Key Account Manager, you need to have excellent communication, interpersonal, and problem-solving skills in order to develop and maintain strong customer relationships.
  • Sales Experience: You should have a proven track record of achieving sales goals and managing accounts.
  • Market Analysis: You need to be able to analyze markets, understand customer needs, and identify new opportunities.
  • Strategic Thinking: It is important to be able to develop and execute strategies to achieve business objectives.
  • Business Acumen: You should be able to understand complex business concepts and make decisions accordingly.
  • Negotiation: You need to have the ability to negotiate contracts, discounts, and other terms with clients.
  • Project Management: You should be able to manage projects, coordinate resources, and meet deadlines.

By including these skills on your resume, you will demonstrate to potential employers that you have the knowledge and experience to succeed in a Key Account Manager role.

Key takeaways for an Key Account Manager resume

When writing a Key Account Manager resume, it is important to emphasize your ability to build relationships with customers, manage multiple accounts, track sales performance, and think strategically about how to maximize growth for your accounts. Here are a few key takeaways to keep in mind when crafting your resume for this role.

First, focus on emphasizing your experience in the industry. Mention the specific companies you have worked for, the number of years you’ve been in the field, and any notable achievements you have had. Showcase your success in managing multiple accounts and your ability to stay current in the industry.

Next, highlight your skills in relationship building, communication, and problem-solving. Demonstrate your ability to build a trusting bond with customers and collaborate effectively with other teams. Showcase your ability to identify and resolve customer issues quickly and efficiently.

Finally, emphasize your strategic thinking. Showcase your expertise in forecasting and analyzing market trends, as well as your ability to develop and implement strategies to maximize growth and profitability. Demonstrate your ability to stay ahead of the competition and proactively find ways to create opportunities.

By keeping these key takeaways in mind, you will be able to create an impressive resume for the role of Key Account Manager and show employers why you are the ideal candidate for the job.

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Account Manager Resume Examples For 2024 (20+ Skills & Templates)

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Looking to score a job as an Account Manager?

You're going to need an awesome resume. This guide is your one-stop-shop for writing a job-winning Account Manager resume using our proven strategies, skills, templates, and examples.

All of the content in this guide is based on data from coaching thousands of job seekers (just like you!) who went on to land offers at the world's best companies.

If you want to maximize your chances of landing that Account Manager role, I recommend reading this piece from top to bottom. But if you're just looking for something specific, here's what's included in this guide:

  • What To Know About Writing A Job-Winning Account Manager Resume
  • The Best Skills To Include On An Account Manager Resume

How To Write A Job-Winning Account Manager Resume Summary

How to write offer-winning account manager resume bullets.

  • 3 Account Manager Resume Examples

The 8 Best Account Manager Resume Templates

Here's the step-by-step breakdown:

Account Manager Resume Overview: What To Know To Write A Resume That Wins More Job Offers

What do companies look for when they're hiring an Account Manager?

Companies want candidates with a blend of sales, customer service, communication, and technical skills. They look for individuals with a proven track record of delivering results, strong organizational skills, and the ability to manage complex relationships. Employers also value industry knowledge and strategic thinking, along with the ability to build strong relationships with customers.

Your resume should show the company that your personality and your experience encompasses all of these things.

Additionally, there are a few best practices you want to follow to write a job-winning Account Manager resume:

  • Tailor your resume to the job description: Match your skills and experience to the requirements listed in the job ad.
  • Highlight your achievements: Focus on specific results you’ve delivered in previous roles, rather than just your responsibilities.
  • Use keywords: Include industry-specific keywords and terms related to account management to make your resume more searchable.
  • Showcase your communication skills: Emphasize your ability to effectively communicate with customers and colleagues.
  • Focus on results: Use numbers to demonstrate the impact you’ve had in previous roles, such as increased sales or improved customer satisfaction.
  • Keep it concise: Limit your resume to one or two pages and use bullet points to make it easy to read.
  • Proofread your resume: Check for spelling and grammar errors, as well as consistency in formatting (I recommend Hemingway App ).

Let's dive deeper into each of these so you have the exact blueprint you need to see success.

The Best Account Manager Skills To Include On Your Resume

Keywords are one of the most important factors in your resume. They show employers that your skills align with the role and they also help format your resume for Applicant Tracking Systems (ATS).

If you're not familiar with ATS systems, they are pieces of software used by employers to manage job applications. They scan resumes for keywords and qualifications and make it easier for the employers to filter and search for candidates whose qualifications match the role.

If you want to win more interviews and job offers, you need to have a keyword-optimized resume. There are two ways to find the right keywords:

1. Leverage The 20 Best Account Manager Keywords

The first is to leverage our list of the best keywords and skills for an Account Manager resume.

These keywords were selected from an analysis of real Account Manager job descriptions sourced from actual job boards. Here they are:

  • Communication
  • Relationships
  • Development
  • Partnerships
  • Account Management
  • Organization

2. Use ResyMatch.io To Find The Best Keywords That Are Specific To Your Resume And Target Role

The second method is the one I recommend because it's personalized to your specific resume and target job.

Example of Skills For Account Manager Resume

  • Open a copy of your updated Account Manager resume
  • Open a copy of your target Account Manager job description
  • In the widget below, paste your resume on the left, paste the job description on the right, and hit scan!

ResyMatch is going to scan your resume and compare it to the target job description. It's going to show you the exact keywords and skills you're missing as well as share other feedback you can use to improve your resume.

If you're ready to get started, use the widget below to run your first scan and get your free resume score:

key account manager resume examples

Copy/paste or upload your resume here:

Click here to paste text

Upload a PDF, Word Doc, or TXT File

Paste the job post's details here:

Scan to compare and score your resume vs the job's description.

Scanning...

And if you're a visual learner, here's a video walking through the entire process so you can follow along:

Employers spend an average of six seconds reading your resume.

If you want to win more interviews and offers, you need to make that time count. That starts with hitting the reader with the exact information they're looking for right at the top of your resume.

Unfortunately, traditional resume advice like Summaries and Objectives don't accomplish that goal. If you want to win in today's market, you need a modern approach. I like to use something I can a “Highlight Reel,” here's how it works.

Highlight Reels: A Proven Way To Start Your Resume And Win More Jobs

The Highlight Reel is exactly what it sounds like.

It's a section at the top of your resume that allows you to pick and choose the best and most relevant experience to feature right at the top of your resume.

It's essentially a highlight reel of your career as it relates to this specific role! I like to think about it as the SportsCenter Top 10 of your resume.

The Highlight Reel resume summary consists of 4 parts:

  • A relevant section title that ties your experience to the role
  • An introductory bullet that summarizes your experience and high level value
  • A few supporting “Case Study” bullets that illustrate specific results, projects, and relevant experience
  • A closing “Extracurricular” bullet to round out your candidacy

Account Manager Resume Summary Example 1

You can see how the first bullet includes the Account Manager job title, the years of experience this candidate has, and it wraps up with a value-driven pitch for how they've helped companies in the past.

The next two bullets are “Case Studies” of specific results they drove at their company. Finally, their last bullet focuses on a volunteering stretch project that led to some amazing results.

This candidate has provided all of the info any employer would want to see right at the very top of their resume! The best part is, they can customize this section for each and every role they apply for to maximize the relevance of their experience.

Here's one more example of an Account Manager Highlight Reel:

Account Manager Resume Summary Example 2

While the content in this example is a bit more light, you can see all of the elements of a great Highlight Reel (especially the emphasis on measurable outcomes and results!).

If you want more details on writing a killer Highlight Reel, check out my full guide on Highlight Reels here.

Bullets make up the majority of the content in your resume. If you want to win, you need to know how to write bullets that are compelling and value-driven.

Unfortunately, way too many job seekers aren't good at this. They use fluffy, buzzword-fill language and they only talk about the actions that they took rather than the results and outcomes those actions created.

The Anatomy Of A Highly Effective Resume Bullet

If you apply this framework to each of the bullets on your resume, you're going to make them more compelling and your value is going to be crystal clear to the reader. For example, take a look at these resume bullets:

❌ Responsible for managing key client relationships

✅ Generated $5M in upsells across book of 5 key accounts through overhauled client engagement and retention strategy

The second bullet makes the candidate's value  so much more clear, and it's a lot more fun to read! That's what we're going for here.

That said, it's one thing to look at the graphic above and try to apply the abstract concept of “35% hard skills” to your bullet. We wanted to make things easy, so we created a tool called ResyBullet.io that will actually give your resume bullet a score and show you how to improve it.

Using ResyBullet To Write Crazy Effective, Job-Winning Resume Bullets

ResyBullet takes our proprietary “resume bullet formula” and layers it into a tool that's super simple to use. Here's how it works:

  • Head over to ResyBullet.io
  • Copy a bullet from your resume and paste it into the tool, then hit “Analyze”
  • ResyBullet will score your resume bullet and show you exactly what you need to improve
  • You edit your bullet with the recommended changes and scan it again
  • Rinse and repeat until you get a score of 60+
  • Move on to the next bullet in your resume

Let's take a look at how this works for the two resume bullet examples I shared above:

First, we had, “Responsible for managing key client relationships.” 

Example Of A Bad Account Manager Resume Bullet

Now, let's take a look at our second bullet,  “Generated $5M in upsells across book of 5 key accounts through overhauled client engagement and retention strategy.”

ResyBullet gave that a 60 / 100. Much better! This bullet had more content focused on the specific criteria the hiring team is looking for. We can see the revenue they generated, how large their book of business is, and the fact that they overhauled the existing process to generate those results:

Example of Good Account Manager Resume Bullet

Now all you have to do is run each of your bullets through ResyBullet, make the suggested updates, and your resume is going to be jam packed with eye-popping, value-driven content!

Free Resume Bullet Analyzer

Learn to write crazy effective resume bullets that grab attention, illustrate value, and actually get results., copy and paste your resume bullet to begin analysis:, 5 account manager resume examples for 2024.

Now let's take a look at all of these best practices in action. Here are three resume examples for different situations from people with different backgrounds:

Account Manager Resume Example #1: A Traditional Background

New Account Manager Resume Example For Traditional Background

Account Manager Resume Example #2: A Non-Traditional Background

For our third Account Manager Resume Example, we have a candidate who has a non-traditional background. In this case, they are coming from a nursing background but have taken certifications in digital marketing. Here's an example of what their resume might look like when applying for Account Manager roles:

New Account Manager Resume Example For Non-Traditional Background

Account Manager Resume Example #3: Senior Account Manager With Masters Degree

For our third Account Manager Resume Example, we have a candidate who has 10+ years of experience and a master's degree. Here's an example of what their resume might look like when applying for Account Manager roles:

New Account Manager Resume Example For Advanced Degree

Account Manager Resume Example #4: Technical Account Manager

For our fourth Account Manager Resume Example, we have a candidate with a technical background. Here's an example of what their resume might look like when applying for Account Manager roles:

Technical Account Manager Resume Example

Account Manager Resume Example #5: Technical Account Manager

For our final Account Manager Resume Example, we have a candidate aiming a Key Account Manager position. Here's an example of what their resume might look like:

Key Account Manager Resume Example

At this point, you know all of the basics you'll need to write an Account Manager resume that wins you more interviews and offers. The only thing left is to take all of that information and apply it to a template that's going to help you get results.

We made that easy with our ResyBuild tool . It has 8 proven templates that were created with the help of recruiters and hiring managers at the world's best companies. These templates also bake in thousands of data points we have from the job seekers in our audience who have used them to land job offers.

Just click any of the templates below to start building your resume using proven, recruiter-approved templates:

key account manager resume examples

Free Job-Winning Resume Templates, Build Yours In No Time .

Choose a resume template below to get started:.

key account manager resume examples

Key Takeaways To Wrap Up Your Job-Winning Account Manager Resume

You made it! We packed a lot of information into this post so I wanted to distill the key points for you and lay out next steps so you know exactly where to from here.

Here are the 5 steps for writing a job-winning Account Manager resume:

  • Start with a proven resume template from ResyBuild.io
  • Use ResyMatch.io to find the right keywords and optimize your resume for each role you apply to
  • Open your resume with a Highlight Reel to immediately grab your target employer's attention
  • Use ResyBullet.io to craft compelling, value-driven bullets that pop off the page
  • Compare the draft of your resume to the examples on this page to make sure you're on the right path
  • Use a tool like HemingwayApp to proofread your resume before you submit it

If you follow those steps, you're going to be well on your way to landing more Account Manager interviews and job offers.

Now that your resume is taken care of, check out my guide on writing a job-winning Account Manager cover letter (with examples!).

key account manager resume examples

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Austin Belcak

Austin is the founder of Cultivated Culture where he helps people land jobs without connections, without traditional experience, and without applying online. His strategies have been featured in Forbes, Business Insider, & Fast Company and has helped people just like you land jobs at Google, Facebook, Amazon, Apple, Microsoft, Twitter, & more.

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Resume Worded   |  Proven Resume Examples

  • Resume Examples
  • Sales Resumes

19 Account Manager Resume Examples - Here's What Works In 2024

Account managers serve as the link between a company and its accounts (its customers). when writing your account manager resume, it’s crucial to show that you have the skills recruiters are looking for. we’ve compiled seven resume templates with the most important qualities to have in 2023. (google docs and pdfs attached)..

Hiring Manager for Account Manager Roles

Do you like working with people? Enjoy building relationships? Love to travel? You may have what it takes to be an account manager. Account managers are excellent communicators and masterful relationship builders. They are responsible for handling key accounts (customers) and they act as the main point of contact between a company and its accounts. Account managers are adept at project management and can skillfully balance the needs of a variety of accounts -- maintaining customer trust, negotiating contracts, and fielding all customer queries in a timely manner. In 2023, marketplaces are becoming increasingly crowded and competitive -- both on and offline. Especially with the rise of the internet, it’s easy for consumers to pull a phone out of their pocket and search up hundreds of different services and to switch to a competitor at a moment’s notice. That’s why a team of good account managers can make or break a company. Fostering strong, loyal relationships that stand the test of time is a careful art that requires excellent communication and strategic problem solving. You must think on your feet, quickly understand the varied needs of different clients, and get creative when faced with new and interesting challenges. Sounds exciting? Continue reading below to see examples of well-written account management resume templates to help you land your next role.

Account Manager Resume Templates

Jump to a template:

  • Account Manager
  • Sales Account Manager
  • Entry Level Account Manager
  • Key Account Manager
  • Senior Account Manager
  • Inside Sales Account Manager
  • Technical Account Manager
  • National Account Manager
  • Insurance Account Manager
  • Marketing Account Manager
  • Strategic Account Manager
  • Enterprise Account Executive

Jump to a resource:

  • Keywords for Account Manager Resumes

Account Manager Resume Tips

  • Action Verbs to Use
  • Bullet Points on Account Manager Resumes
  • Related Sales Resumes

Get advice on each section of your resume:

Template 1 of 19: Account Manager Resume Example

The account manager works as an extension of a sales team to strengthen end-customer relationships, improve sales enablement, and ultimately further revenue for the company. Account managers are responsible for overseeing customer relationships, and will work closely with sales, marketing, and customer success teams to target end-customer needs and concerns, leading to improved customer satisfaction. Typically, account managers will have a bachelor's degree in a related field such as business administration, marketing, or English. Hiring managers will be looking for someone who has experience working within a sales team and with end customers. Ideal candidates for this role will have experience as a business development lead, account executive, or inside sales associate. Hiring managers will be looking for someone who’s a superb communicator and able to effectively collaborate internally. Account managers should have great people skills, presentation skills, and demonstrated multi-tasking abilities.

An experienced Account Manager resume showcasing skills in building and maintaining strong relationships with clients, identifying and pursuing new business opportunities, and consistently achieving sales targets and customer satisfaction goals.

We're just getting the template ready for you, just a second left.

Tips to help you write your Account Manager resume in 2024

   demonstrate your experience working with and selling to end customers.

Though account managers wear many hats internally, above all, they are responsible for driving future revenue with current customers. Noting any experience you have in customer support or relations can show hiring managers you have the soft skills needed to listen to, negotiate with, and persuade current customers to keep their business.

Demonstrate your experience working with and selling to end customers - Account Manager Resume

   Showcase prior experience on a sales team

Professional sales experience is often required to land the role of account manager. Holding entry-level sales roles, such as a business development associate or sales development representative, will show hiring managers you have the foundations of working in sales covered and are ready to progress.

Showcase prior experience on a sales team - Account Manager Resume

Skills you can include on your Account Manager resume

Template 2 of 19: account manager resume example.

Account managers with a few years of experience should highlight the skills they’ve developed that pertain to the role. To succeed as an account manager, you must be able to foster long-term relationships and build trust with your accounts while also keeping detailed records of their needs. When writing your account manager resume, make sure to follow this template to highlight your accomplishments.

Account managers with a few years of experience should highlight their relevant skills and experience.

   Numerically demonstrate your impact in sales and account management

It’s important to quantify any of your previous accomplishments that are relevant to the role. Think about the accomplishments a successful account manager should have, and include as many examples as you can where you excelled in such areas. For example, detail the value of your accounts, the percentage increase in revenue you contributed, or your rate of customer retention. A strong account manager resume will speak to these skills while including numerical details to back up your experience.

Numerically demonstrate your impact in sales and account management - Account Manager Resume

   Highlight your technical skills

As mentioned above, technical savvy is an important part of being a great account manager. You must know how to maintain impeccable records of your clients and interact with software to those records to anticipate client needs. Recruiters are on the lookout for candidates who can demonstrate this ability on top of good relationship building skills. Make sure you read through the job description carefully and include all relevant technical skills you have with using customer relationship management (CRM) software such as Airtable, Salesforce, and more.

Highlight your technical skills - Account Manager Resume

Template 3 of 19: Sales Account Manager Resume Example

As a Sales Account Manager, you'll be the key contact for clients in your company. It's a role that requires strong relationship-building skills and a deep understanding of the services or products your company provides. Consider the recent shift towards remote work; it's affecting how Sales Account Managers operate, with a renewed focus on digital communication and virtual sales techniques. When preparing your resume, you need to reflect this industry transformation. Show your adaptability and emphasize experiences where you've successfully navigated changes or utilized digital tools.

Screenshot of a Sales Account Manager resume emphasizing relationship-building and digital proficiency.

Tips to help you write your Sales Account Manager resume in 2024

   highlight relationship-building skills.

Evidence of developing and maintaining strong relationships with clients is a must on your resume. You should detail specific instances where your relationship-building skills led to client retention or growth.

Highlight relationship-building skills - Sales Account Manager Resume

   Showcase adaptability and digital proficiency

With the move towards remote work, companies are looking for Sales Account Managers who can adapt and are digitally savvy. Your resume should highlight instances where you quickly adapted to change, especially in a digital context.

Showcase adaptability and digital proficiency - Sales Account Manager Resume

Skills you can include on your Sales Account Manager resume

Template 4 of 19: sales account manager resume example.

A sales account manager manages a portfolio of accounts, maintaining existing relationships and working to generate new sales for their company. While an account manager might work primarily in pre- and post-sales processes, a sales account manager is typically involved throughout the entire sales lifecycle. Thus, when writing your sales account manager resume, make sure to tailor your experience to highlight relevant sales experience and technical skills.

Sales account managers should emphasize their accomplishments in sales and highlight their technical skills.

   Use strong action verbs and metrics to highlight sales accomplishments

Roles that specialize in sales are often driven heavily by numbers and quotas. As you craft your resume, keep this in mind and make sure to quantify your previous accomplishments in sales roles, such as with exceeding a given quota. Use strong action verbs that demonstrate your sales skills such as “solicited” or “generated”. Accompany these verbs with metrics that demonstrate your expertise in capabilities such as reducing customer churn rate, increasing revenue, or exceeding sales expectations.

Use strong action verbs and metrics to highlight sales accomplishments - Sales Account Manager Resume

   Highlight your technical skills and certifications

Like a general account manager, a sales account manager must also be technically savvy and capable of keeping meticulous records of their accounts. Especially since you support the entire sales process and act as a key point of contact with the client, you must have a strong grasp of CRM software or other similar account management programs. Demonstrate your experience in your skills section. In addition, if you have taken any boot camps or online courses in sales or account management, include those on your resume as well.

Highlight your technical skills and certifications - Sales Account Manager Resume

Template 5 of 19: Entry Level Account Manager Resume Example

Being an Entry Level Account Manager means you’re on the frontline to maintain, build, and foster relationships with clients. This role is entry-level but critical since you're the nexus between clients and your team. As the business world evolves rapidly, the demand for professionals who can maintain and develop these valuable relationships has soared. When crafting your resume, remember to showcase your ability to balance customer relations and achieve sales targets. Make sure to demonstrate your understanding of the market trends and the ability to analyze customer needs, as businesses lean more towards customer-centric approaches.

Resume of an Entry-Level Account Manager with emphasis on communication, negotiation, and problem-solving abilities.

Tips to help you write your Entry Level Account Manager resume in 2024

   emphasize your communication and negotiation skillset.

As an Account Manager, you'll be required to interact with various stakeholders regularly. Your resume should reflect your ability to communicate and negotiate effectively. Use examples from previous roles or situations to showcase these skills. Remember, you have to convince employers that you can handle and grow their client relationships.

Emphasize your communication and negotiation skillset - Entry Level Account Manager Resume

   Showcase your ability to analyze and problem-solve

Businesses are looking for Account Managers who can understand their clients, analyze their needs, and provide suitable solutions. Mention any problems you've addressed for clients in the past, without breaching any confidentiality agreements. This will exhibit your analytical thinking and problem-solving abilities, qualities every Account Manager should possess.

Showcase your ability to analyze and problem-solve - Entry Level Account Manager Resume

Skills you can include on your Entry Level Account Manager resume

Template 6 of 19: entry level account manager resume example.

If you’re a recent college graduate or in the middle of changing careers, you may feel like you don’t have enough work experience to get a job in account management. Don’t worry -- plenty of students have landed strong account manager roles without extensive work experience. You can use this template to sell yourself and demonstrate your skills using a strong education section and your transferrable experience in other realms.

When writing your entry-level account manager resume, use your education and previous relevant experience to highlight your capabilities.

   Emphasize your Education section by listing it first

Most graduates don’t have a ton of work experience right out of college, and hiring managers know that. If you haven’t had the chance to work for a company yet, you can still effectively show a recruiter that you have the skills and work ethic to succeed as an account manager. Include relevant coursework in your education section, as well as any honors or awards you received. Make sure to also include your GPA or any relevant test scores such as the SAT.

Emphasize your Education section by listing it first - Entry Level Account Manager Resume

   Projects and activities relevant to account management, to supplement your work

If you have experience as an account manager intern, or even in another type of internship with transferrable skills, make sure to outline that work you did. To further bolster your experience, you can also include university projects, volunteering work, and any other activities and clubs you participated in where you utilized account management skills. For those experiences, focus on instances where you demonstrated problem solving and interpersonal abilities.

Projects and activities relevant to account management, to supplement your work - Entry Level Account Manager Resume

Template 7 of 19: Key Account Manager Resume Example

As a Key Account Manager, your role focuses on establishing and maintaining long-term relationships with a company's most important clients. When crafting your resume for this position, it's essential to highlight your ability to manage multiple accounts, adapt to industry trends, and drive business growth. In recent years, the rise of e-commerce and digital channels has increased the importance of data-driven decision-making and excellent communication skills when managing key accounts. In your resume, you should not only demonstrate your account management skills but also showcase how you've successfully navigated the evolving landscape of customer relationship management and contributed to the financial success of your clients and company. Emphasize your ability to collaborate with internal teams and stakeholders to develop and execute effective account strategies.

An example of a Key Account Manager's resume highlighting strategic planning and problem-solving skills.

Tips to help you write your Key Account Manager resume in 2024

   highlight your strategic planning skills.

As a Key Account Manager, you are responsible for developing account plans that maximize client satisfaction, revenue, and profitability. On your resume, emphasize your experience creating and executing strategic plans, along with any specific achievements in increasing account revenue or meeting growth targets.

Highlight your strategic planning skills - Key Account Manager Resume

   Showcase your problem-solving abilities

Key Account Managers often face unexpected challenges when managing complex accounts, such as addressing customer concerns or streamlining processes. Illustrate your problem-solving skills on your resume by including detailed examples of how you've resolved conflicts, overcome obstacles, or identified opportunities to improve account management.

Showcase your problem-solving abilities - Key Account Manager Resume

Skills you can include on your Key Account Manager resume

Template 8 of 19: key account manager resume example.

A key account manager is in charge of the company’s most important accounts, ensuring that these relationships are strong -- that they are efficiently catering to their accounts’ needs and that all issues are addressed quickly and effectively. While key account managers may be responsible for a smaller number of accounts than a general account manager, the value of these key accounts can add up to a large portion of the company’s revenue. Thus, it’s crucial to demonstrate in your resume that you have the skills and experience to succeed in such an important role.

When applying for a key account manager role, use this template to display your skills and previous experience.

   Demonstrate your with strong action verbs relevant to numbers-driven, sales roles

Hiring managers are looking for candidates who have demonstrated expertise in managing key accounts for companies. When crafting your key account manager resume, make sure to include experience where you’ve been in charge of large or important accounts, and try to highlight your expertise with quantifiable metrics. Use verbs such as “strengthened” or “implemented” to emphasize your ability in having such responsibilities.

Demonstrate your with strong action verbs relevant to numbers-driven, sales roles - Key Account Manager Resume

   Showcase career growth

Key account managers are crucial to a company’s success, and hiring managers want to see that you have the ability to take on this responsibility. To make your resume stand out from the crowd, craft a narrative that shows your career trajectory in taking on more work and increasing responsibility throughout your work experience section.

Showcase career growth - Key Account Manager Resume

Template 9 of 19: Senior Account Manager Resume Example

A senior account manager is a senior-level role that comes with various sales and customer success responsibilities. Typically, the senior account manager is responsible for overseeing an organization's account management duties and managing high priority accounts. They may be tasked with negotiating to keep valuable customers, working with marketing and customer success teams to enable customer retention, and overseeing junior account managers. Hring managers will be looking for a candidate with considerable experience. To become a senior account manager, you must have a bachelor’s degree in a related field such as marketing, business, or humanities. Furthermore, hiring managers will be looking for someone with several years of experience in sales or customer success roles. Prior roles as an account executive, business development manager, or junior account manager will help you land this role. The ideal senior account manager understands sales and marketing techniques, has great negotiation skills, and developed communication skills.

A Senior Account Manager resume displaying experience in developing and maintaining long-term relationships with key clients, identifying new business opportunities, and consistently exceeding sales targets and customer satisfaction goals

Tips to help you write your Senior Account Manager resume in 2024

   demonstrate your experience negotiating sales or contract terms.

Since senior account managers often own large, high priority accounts, they must know how to successfully keep their business. Senior account managers should have experience successfully negotiating during the sales process. Demonstrating examples where you have negotiated successfully with clients in the past on your resume can help you land this role.

Demonstrate your experience negotiating sales or contract terms - Senior Account Manager Resume

   Showcase your experience managing others

Most often, senior account managers are responsible for overseeing the performance and success of the junior account managers on their team. For this reason, demonstrating any experience you have with overseeing, training, or coaching staff members will be helpful in landing the role.

Showcase your experience managing others - Senior Account Manager Resume

Skills you can include on your Senior Account Manager resume

Template 10 of 19: senior account manager resume example.

A senior account manager is the backbone of a successful sales team. Beyond the expertise of a general account manager, you must be skilled at handling multiple accounts and at meeting important sales quotas, all while managing personnel and leading a team. When writing your resume, make sure to include experience that speaks to your abilities in such areas.

When applying for a Senior Account Manager role, use this template to display your experience and skills.

   Strong action verbs related to sales

Senior account managers are responsible for meeting sales targets and liaising between clients, other account managers, and the organization. Thus, it’s important to show that you understand what the job entails and that you have the skills to succeed in the role. Use strong action verbs to showcase your accomplishments in hitting sales benchmarks, e.g. “achieved” or “exceeded”.

Strong action verbs related to sales - Senior Account Manager Resume

   Tailored work experience, relevant to sales roles

If you’re applying for a senior account manager role, make sure to include as much experience as you can that shows your expertise with supporting sales processes and achieving key benchmarks. It’s especially important here to include work experience that is tailored to the skills of a senior account manager, such as meeting target renewal rates, skillfully managing major accounts, and increasing profits.

Tailored work experience, relevant to sales roles - Senior Account Manager Resume

Template 11 of 19: Inside Sales Account Manager Resume Example

Inside sales account managers are similar to sales account managers, and are responsible for maintaining their portfolio of accounts and generating new sales. The main difference is that an inside sales account manager carries out their duties virtually. In the wake of the pandemic, this is a role that has exploded in demand as companies need to hit important sales targets without endangering their workforce.

Use this template to display your sales and project management experience for an inside sales account manager role.

Tips to help you write your Inside Sales Account Manager resume in 2024

   strong project management experience.

Like with other roles, it’s important to brainstorm the qualities of what a successful account manager would look like in this position before starting on your resume. Inside sales involves a significant amount of managing many portfolios and making cold calls, hunting leads, filing reports, etc. Thus it’s important to demonstrate your stellar project management skills. Include any certifications you have earned, or past experiences with project management and/or similar roles.

Strong project management experience - Inside Sales Account Manager Resume

   Include sales metrics, and show how you impacted the company's bottom line

As mentioned above, the sales world is often driven primarily by hitting quotas and meeting sales targets. It is essential to include your experience in sales and to highlight your accomplishments with relevant metrics and strong, relevant action verbs to the role, e.g. “improved” or “facilitated”. In addition, include numerical evidence of your abilities such as the dollar amount of how much you contributed to a client’s revenue growth, what percentage you increased sales by in a certain amount of time, etc.

Include sales metrics, and show how you impacted the company's bottom line - Inside Sales Account Manager Resume

Skills you can include on your Inside Sales Account Manager resume

Template 12 of 19: technical account manager resume example.

The technical account manager works in tandem with an organization's sales and technical support team. This role is responsible for communicating with end customers, troubleshooting technical issues they may face, and leading new customers through onboarding and training after they purchase a product or service. Technical account managers are integral roles to ensure customers are supported in their purchasing journey, leading to increased customer satisfaction. For this role, hiring managers will be looking for someone with a diverse skill set. Typically, the technical account manager will need a bachelor's degree in a related field such as business administration. More importantly, hiring managers will be looking for someone with a mix of sales and technical experience. To land this role, you will need a few years of experience in professional sales. Additionally, hiring managers will be looking for people who have experience explaining and implementing technology for customers. A good technical account manager will have great people skills, clear communication skills, lots of patience, and solid technical knowledge.

A Technical Account Manager resume emphasizing experience in managing technical relationships with clients, resolving technical issues, and ensuring customer satisfaction.

Tips to help you write your Technical Account Manager resume in 2024

   demonstrate your experience selling technology or software to end users.

Having sales experience in technology or software will help you land this role. Showcasing your ability to explain complex products in an effective way to end-users will be valuable to hiring managers. Make sure to highlight any experience you have selling and implementing technology.

Demonstrate your experience selling technology or software to end users - Technical Account Manager Resume

   Show your ability to create clear and concise written content

Often, technical account managers will be asked to create documents like training manuals or troubleshooting guides to give to new customers. You should showcase your abilities in technical writing on your resume. You could even attach prior examples of your technical writing if you have them.

Skills you can include on your Technical Account Manager resume

Template 13 of 19: technical account manager resume example.

A technical account manager (TAM) utilizes similar skills to that of an account manager, and must likewise be adept at relationship building. However, they must also have deep technical expertise and be able to break down complicated product details into simple terms -- both before and after the sale of the product/service they are supporting. When applying for a technical account manager role, follow this template to highlight your technical accomplishments and quantify your previous experience.

Technical account managers (TAM) should showcase relevant experience and highlight technical accomplishments.

   Highlight your technical accomplishments with metrics

Hiring managers are looking for candidates who can effectively demonstrate their technical ability and experience with maximizing customer satisfaction. When writing your technical account manager resume, focus on concrete examples where you successfully utilized your technical skills to successfully support your assigned accounts. Include metrics that are relevant to the role, such as your rate of success or contribution to revenue growth.

Highlight your technical accomplishments with metrics - Technical Account Manager Resume

   Showcase relevant experiences by using the TAM job description as a guide

Read through the job description carefully and note what types of technical support the company is looking for. Focus on including such relevant experiences in your work history, especially ones where you’ve successfully fostered strong relationships and strategic accounts using your technical knowledge. Don’t forget to write out the software you used or the specific problems you solved. To further ensure that your resume stands out from the crowd, tailor your skills section according to the skills they include in the job description.

Showcase relevant experiences by using the TAM job description as a guide - Technical Account Manager Resume

Template 14 of 19: National Account Manager Resume Example

A national account manager is tasked with creating and developing relationships with clients on a national scale. You will listen to any complaints or concerns they may have and work to ensure that your company provides them with their needs in the most efficient and helpful manner. You have a huge area to cover and so you may be assigned junior account managers and other subordinates who will help you cover the large area. While a lot of your work will take place over the phone, you will also work to meet clients in person. You need to be very well versed in your company’s products, have excellent interpersonal skills, and be a great team leader. Take a look at this recruiter approves resume sample to see how to include all of the above.

A national account manager resume sample that highlights the applicant’s strong sales background and relevant certifications.

Tips to help you write your National Account Manager resume in 2024

   show a strong sales background..

At the heart of account management is sales. Account managers must acquire and retain clients to whom their company sells. So ensure that your resume shows your sales background and skills.

Show a strong sales background. - National Account Manager Resume

   Show certifications in sales.

One sure way to put yourself above the competition is to get certification in fields closely related to your job. Certification in fields like sales, marketing, or customer service would be useful.

Show certifications in sales. - National Account Manager Resume

Skills you can include on your National Account Manager resume

Template 15 of 19: insurance account manager resume example.

This is a customer-facing position in the insurance industry. Your job is akin to customer service in that your goal is to develop and nurture relationships between customers and your insurance company. You will need to be able to answer any questions the customers may have, assist them to solve any problems, and provide information about the various products your company offers. Recruiters will be keen to see experience in the insurance industry and, in particular, customer-facing experience in the field. Here is a strong resume sample.

An insurance account manager resume sample that highlights the applicant’s insurance background and key achievements.

Tips to help you write your Insurance Account Manager resume in 2024

   show a background in insurance..

You need to show recruiters that you are well versed in all things insurance. So prioritize including all your previous experience in the field, and especially experience that is customer-facing.

   Include key achievements in your introduction section.

Grab recruiters’ attention from the very beginning of your resume. Because they may not have time to scrutinize the hundreds of resumes they get, it’s advantageous to include impressive achievements and metrics in the introduction section as this applicant has done.

Include key achievements in your introduction section. - Insurance Account Manager Resume

Skills you can include on your Insurance Account Manager resume

Template 16 of 19: marketing account manager resume example.

Like all other account managers, marketing account managers create and maintain relationships with clients. The biggest difference is that these account managers specialize in the marketing of the company’s products to these clients. You will be in charge of creating marketing strategies and campaigns, researching the competition, coordinating the realization of marketing campaigns, and analyzing the effect of these campaigns. Your resume should show your ability to do all these tasks and more.

A marketing account manager resume sample that highlights the applicant’s wide range of marketing experience in multiple industries.

Tips to help you write your Marketing Account Manager resume in 2024

   show marketing experience using multiple mediums..

This position is not specialized in one medium like website marketing. So your resume should equally show experience in marketing on multiple mediums. This applicant shows experience using email marketing, website marketing, and social media marketing.

Show marketing experience using multiple mediums. - Marketing Account Manager Resume

   Mention the industries you have worked in.

Your marketing approach in the education sector will be very different from your approach in the financial sector. So include the industry of your previous employers, especially if you are applying for a job in those sectors. It will be beneficial for recruiters to know that you already have a grasp of that industry’s landscape and know what marketing is effective in that sector.

Skills you can include on your Marketing Account Manager resume

Template 17 of 19: marketing account manager resume example.

A marketing account manager is the face of the company to its clients. It is your job to manage client relationships and cultivate new client relationships. You will be the middle man between the marketing department and the client and will endeavor for your client to have a positive experience with your company. This position needs excellent interpersonal skills as well as problem-solving and communication skills. Many professionals in this position have bachelor's degrees in marketing, business, or a related field, and have years of experience in the industry. Take a look at this successful resume.

A marketing account manager resume sample that highlights the applicant’s marketing skills and experience.

   Use strong action verbs which stress marketing skills.

Strong action verbs can highlight your marketing and leadership skills. Verbs like ‘championed’, ‘supervised’, and ‘launched’ help frame your achievements in a positive light.

Use strong action verbs which stress marketing skills. - Marketing Account Manager Resume

   Focus on marketing skills in the skills section.

As much as client relations and communication are a big part of your role, you still need to show yourself to be a strong marketing professional. So concentrate on listing your marketing skills in the skills section.

Focus on marketing skills in the skills section. - Marketing Account Manager Resume

Template 18 of 19: Strategic Account Manager Resume Example

In this position, you will be working closely with the company’s sales team. However, your focus will be on creating long-term value for clients and strategizing on improvements that will attract more clients as well as retain the current clients longer. You should be able to tell your superiors what resources they will need to reach their sales and growth objectives. Recruiters will expect to see a bachelor's degree in sales or a related field, as well as experience and success in your sales strategy planning.

A strategic account manager that highlights the applicant’s sales-related certifications and impressive experience.

Tips to help you write your Strategic Account Manager resume in 2024

   include any sales-related certifications..

A sure way to put you above your competition is to get certified in a closely related field like sales or account management. It makes recruiters confident in your abilities and shows that you are passionate and dedicated to your profession. This is particularly recommended for those who may not have a lot of experience.

Include any sales-related certifications. - Strategic Account Manager Resume

   Write a clear ‘Strategic Account Manager’ title.

Companies often use ATS filters to filter through resumes. If you are applying for this position, ensure you clearly write the position title as a header. Simply writing ‘account manager’ may not be enough to get you through. Ensure you specify.

Write a clear ‘Strategic Account Manager’ title. - Strategic Account Manager Resume

Skills you can include on your Strategic Account Manager resume

Template 19 of 19: enterprise account executive resume example.

This position is similar to a normal account manager but with a lot more responsibility. You will be building and maintaining relationships with the company’s enterprise clients. You will most likely be in charge of a larger territory as well. Recruiters will expect to see a bachelor’s degree in a relevant position and significant experience in B2B sales. Ensure that your resume shows both.

An enterprise account executive resume sample that highlights the applicant’s career progression and extra languages.

Tips to help you write your Enterprise Account Executive resume in 2024

   show career progression in account management and sales..

This is a senior account management position. It will be beneficial for recruiters to see how you grew into that position. Focus on including sales and account management positions and showing progression with each new job.

Show career progression in account management and sales. - Enterprise Account Executive Resume

   Include all languages spoken if applying to an international company.

Because you will be conversing with multiple clients, having extra languages is extremely beneficial. Especially if you are working with an international client that may have clients in countries that speak your extra languages. Include your proficiency in each language.

Include all languages spoken if applying to an international company. - Enterprise Account Executive Resume

Skills you can include on your Enterprise Account Executive resume

As a hiring manager who has recruited for Account Manager roles at companies like HubSpot, Salesforce, and Google, I've reviewed hundreds of resumes. The best resumes that lead to interviews and job offers have a few things in common. Here are my top tips for creating a strong Account Manager resume that will get you noticed by employers and help you land your dream job.

   Highlight your sales achievements with metrics

Employers want to see that you have a proven track record of success in sales. Use specific metrics to showcase your achievements:

  • Exceeded sales quota by 25% for 3 consecutive quarters, generating $500K in new revenue
  • Landed 10 new enterprise clients with an average contract value of $50K
  • Grew existing client accounts by 30% year-over-year through upselling and cross-selling

Avoid vague statements that don't give a clear picture of your impact, like:

  • Responsible for sales growth and client relationships
  • Met and exceeded sales targets

Bullet Point Samples for Account Manager

   Show your expertise in the full sales cycle

Account Managers are responsible for the entire sales process, from prospecting to closing deals to account management. Highlight your experience and skills in each stage:

  • Prospecting - Sourced 50 new qualified leads per month through cold calling, email, and LinkedIn outreach
  • Pitching - Delivered engaging product demos and presentations, converting 30% of prospects to paying customers
  • Closing - Negotiated and closed complex deals up to $100K in value
  • Account management - Managed a portfolio of 25 accounts, ensuring over 90% client retention rate

   Demonstrate your industry and product knowledge

Employers look for Account Managers who understand their industry and products inside-out. Show that you have domain expertise relevant to the company you're applying to.

For example, if you're applying to a SaaS company, highlight your experience selling software products:

  • Sold cloud-based HR software to enterprise clients in the healthcare industry
  • Developed expertise in marketing automation tools like Marketo and Pardot

Avoid generic statements that could apply to any industry, like:

  • Experienced in sales
  • Knowledge of various products and services

   Showcase your communication and relationship-building skills

Strong communication and interpersonal skills are essential for Account Managers. Highlight examples of how you've built trust and long-term relationships with clients.

You can demonstrate these skills throughout your resume:

  • In your resume summary - "Relationship-driven Account Manager with a track record of building long-term, profitable client partnerships"
  • In your work experience - "Served as the main point of contact for C-suite executives at Fortune 500 clients"
  • In your skills section - "Relationship building", "Active listening", "Persuasive communication"

Provide specific examples of how your communication skills have driven results:

Developed strong relationships with decision-makers at key accounts, resulting in a 95% contract renewal rate and 20% increase in upsell revenue

   Include relevant sales certifications and training

Sales certifications and training show your commitment to continuous learning and development in your field. They can also give you an edge over other candidates.

Some examples of relevant certifications for Account Managers:

  • Certified Sales Professional (CSP)
  • Challenger Sales Training
  • SaaS Sales Certification
  • Spin Selling Certification

If you've completed any company-specific training programs, include those as well:

  • Completed Salesforce's Sales Cloud training program
  • Earned HubSpot Inbound Sales Certification

   Tailor your resume to the job description

Customize your resume for each Account Manager job you apply to. Carefully review the job description and make sure your resume highlights the specific skills and experience the employer is looking for.

For example, if the job emphasizes experience with CRM software like Salesforce, make sure to call that out:

  • Managed a pipeline of over 100 opportunities using Salesforce CRM
  • Created custom reports and dashboards in Salesforce to track sales performance against quota

If the job requires experience in a specific industry, like healthcare or financial services, highlight any relevant industry experience you have.

By tailoring your resume to the job, you'll show employers that you're a strong fit for their specific needs.

Writing Your Account Manager Resume: Section By Section

  header, 1. keep it simple and professional.

Your resume header should be clean, easy to read, and professional. Stick to a classic font like Arial or Calibri, and use a font size between 10 and 12 points. Avoid using flashy colors, graphics, or logos that can distract from your content.

Here's an example of a well-formatted header for an account manager:

John Smith Account Manager New York, NY | [email protected] | (123) 456-7890 | linkedin.com/in/johnsmith

Notice how the header is simple, easy to read, and includes only the most essential information.

2. Include your name, job title, and contact information

Your resume header should include your full name, current or desired job title, and contact information. This typically includes your phone number, email address, and location (city and state).

Here are some examples of what to include:

  • Jane Doe | Account Manager | San Francisco, CA | (123) 456-7890 | [email protected]
  • Mark Johnson | Senior Account Manager | Chicago, IL | (123) 456-7890 | [email protected] | linkedin.com/in/markjohnson

Avoid including unnecessary personal details like your full address, date of birth, or marital status. These details are not relevant to your ability to do the job and can potentially lead to bias in the hiring process.

3. Tailor your job title to the position

If you're currently working as an account manager or have in the past, include your exact job title in your header. However, if you're targeting an account manager position but have a different current title, consider tailoring it to better fit the role.

For example, if your current title is "Sales Representative" but you're applying for an account manager position, you could write:

John Smith Account Manager (Sales Representative) New York, NY | [email protected] | (123) 456-7890

This helps clarify your current role while also showing your intent to transition into an account management position. Avoid using misleading or inaccurate titles, as this can come across as dishonest to potential employers.

  Summary

While a summary is optional on an account manager resume, it can be a strategic way to provide additional context about your background and highlight key skills that are harder to uncover in your work experience. Summaries are especially useful for executives with extensive experience, career changers whose past roles don't directly align with account management, or to naturally incorporate important keywords. Keep your summary concise - aim for a short paragraph rather than a lengthy overview.

Avoid using an objective statement, as these are outdated and focus on your goals rather than what you bring to the role. Your summary is also not the place to list soft skills - instead, your experience should illustrate those abilities.

How to write a resume summary if you are applying for an Account Manager resume

To learn how to write an effective resume summary for your Account Manager resume, or figure out if you need one, please read Account Manager Resume Summary Examples , or Account Manager Resume Objective Examples .

1. Tailor your summary to the specific account manager role

Generic summaries that could apply to any account management job won't capture a hiring manager's attention. Instead, look closely at the job description and mirror the language and requirements with your own matching skills and experience. Highlight the specific industry expertise, account management skills, and achievements that align with what this particular company is seeking.

For instance, if a SaaS company is hiring an account manager, you could say:

  • SaaS Account Manager with 5+ years experience maximizing value for enterprise clients and collaborating with product teams to develop customer-centric solutions that increased retention by 25%.

For an account manager role focused on boosting sales, your summary could include:

  • Relationship-driven Account Manager who consistently exceeds ambitious revenue targets, closing $2M+ in upsells and expansions in 2022. Adept at uncovering growth opportunities within key accounts to surpass quotas.

After drafting your summary, upload your resume to Score My Resume to get instant feedback on over 30 criteria hiring managers look for, so you can ensure your summary and entire resume are optimized.

2. Incorporate metrics to concisely convey the impact you've had

As an account manager, you drive tangible results for your clients and company - your summary should reflect that. Metrics are a succinct yet impactful way to highlight the outcomes you achieve.

Avoid making generic, unsubstantiated claims in your summary like:

  • Proven track record of driving sales growth and improving customer retention

This doesn't tell employers anything concrete about your abilities. Instead, quantify your achievements:

  • Grew revenue from an enterprise client portfolio 115% YoY through proactive outreach, strategic upselling, and delivering outstanding service. Improved logo retention rate to 95%.
Account Manager passionate about building long-term partnerships with clients to help them achieve their goals and maximize value. Grew a $1M book of business to $2.5M in 2 years while maintaining a 90%+ retention rate and consistently exceeding NPS targets. Skilled at developing account plans to boost adoption, satisfaction and expansion revenue.

To ensure you're incorporating the right keywords in your summary and throughout your resume, run it through Targeted Resume . It will scan your resume against a job description and identify skills and keywords you may be missing.

  Experience

The work experience section is the heart of your resume. It's where you show hiring managers how you've applied your skills to produce results for previous employers. For account managers, this section is especially important because it's where you can demonstrate your ability to build relationships, manage projects, and drive revenue growth.

In this section, we'll break down the key steps you should follow to craft a compelling work experience section that will catch the attention of hiring managers and help you land your next account manager role.

1. Focus on relevant experience

When writing your work experience section, it's important to focus on the experience that is most relevant to the account manager role you're applying for. This means highlighting any previous account management, sales, or customer service experience you have.

If you don't have direct account management experience, look for transferable skills from other roles. For example:

  • Project management experience shows you can handle multiple tasks and timelines
  • Customer service experience demonstrates your ability to build relationships and resolve issues
  • Sales experience shows you can identify opportunities and close deals

By focusing on relevant experience and transferable skills, you'll show hiring managers that you have the foundation necessary to succeed in an account manager role.

2. Use metrics to demonstrate impact

As an account manager, your success is measured by your ability to drive results for your clients and your company. To show hiring managers that you have a track record of success, use metrics to quantify your achievements whenever possible.

For example, instead of saying:

  • Managed key accounts and grew revenue
  • Managed 10 key accounts, growing revenue by 25% year-over-year and increasing client retention by 90%

Other metrics you can use include:

  • Number of accounts managed
  • Sales targets achieved
  • Upsell/cross-sell revenue generated
  • Client satisfaction scores

By using metrics, you'll provide concrete evidence of your ability to drive results and make a meaningful impact in your role.

3. Highlight your relationship-building skills

Account management is all about building strong relationships with clients. To show hiring managers that you have the skills to do this effectively, highlight examples of how you've built and maintained client relationships in your previous roles.

For example:

Developed and maintained strong relationships with key clients, resulting in a 95% retention rate and a 20% increase in upsell revenue. Regularly met with clients to understand their needs and provide strategic solutions, leading to an average client satisfaction score of 4.8/5.

By highlighting your relationship-building skills, you'll demonstrate to hiring managers that you have the ability to create long-lasting, profitable partnerships with clients.

4. Showcase your industry expertise

As an account manager, you need to have a deep understanding of your clients' industries and business needs. To demonstrate your expertise, use industry-specific language and highlight any relevant certifications or training you have.

For example, if you're applying for an account manager role in the tech industry, you might say something like:

Managed a portfolio of SaaS clients, providing strategic guidance on product adoption and implementation. Earned Salesforce Administrator certification to better understand clients' CRM needs and provide tailored solutions.

By showcasing your industry expertise, you'll demonstrate to hiring managers that you have the knowledge and skills necessary to provide value to clients in their specific industry.

  Education

Your education sets the foundation for your career. When writing your education section, be strategic about what you include and how you present it. Here are some key tips to make your education section effective and relevant for an account manager role.

How To Write An Education Section - Account Manager Roles

1. List your degree(s) in reverse chronological order

Start with your most recent or highest degree first. For each degree, include:

  • Name of institution
  • Location of school
  • Degree obtained
  • Field of study
  • Graduation year
Stanford University, Stanford, CA Bachelor of Science in Business Administration, 2018

2. Highlight relevant coursework

If you are a recent graduate or have taken courses particularly relevant to account management, consider listing them. This shows employers you have the foundational knowledge for the role.

Irrelevant coursework can distract from your qualifications. Compare:

  • Courses: Intro to Pottery, Music Theory, Business Statistics
  • Relevant Coursework: Business Communication, Sales Strategy, CRM Systems

3. Include impressive academic achievements

Did you graduate with honors, a high GPA, or other notable academic accomplishments? Include them to make your education section shine. For example:

Bachelor of Science in Marketing University of Pennsylvania, 2016 Summa Cum Laude, GPA: 3.8

No need to include your GPA if it's under 3.5. You can also list relevant extracurriculars, like a business club leadership position, in this section.

4. Keep it short if you are an experienced professional

If you have been working as an account manager for several years, your education section should be brief. Hiring managers will be more interested in your work accomplishments.

A senior account manager's education section may look like:

MBA, Marketing Concentration, Northwestern University BS, Business Administration, University of Illinois

Contrast that with an entry-level example:

Northwestern University, Evanston, IL Master of Business Administration, Marketing, 2018 Relevant Coursework: Consumer Behavior, Brand Management, Digital Marketing University of Illinois, Champaign, IL Bachelor of Science in Business Administration, 2014 GPA: 3.6, Dean's List 2012-2014

Action Verbs For Account Manager Resumes

Account managers are experts at fostering strong relationships, skillfully juggling the needs of multiple accounts, and efficiently communicating with many different types of people. You must have excellent business judgment and be oriented towards results. When writing your account manager resume, make sure to include action verbs that reflect your expertise in such areas -- for example, use words such as “strengthened” or “increased” to emphasize your accomplishments. Again, it is helpful to review the account manager job description you are applying to and see what action verbs they are using. But make sure not to copy all of their verbs, and instead think critically to come up with creative verbs of your own that are similar in meaning.

Action Verbs for Account Manager

  • Recommended
  • Prioritized
  • Accelerated
  • Communicated

For more related action verbs, visit Sales Action Verbs .

For a full list of effective resume action verbs, visit Resume Action Verbs .

Action Verbs for Account Manager Resumes

Skills for account manager resumes.

As you can see from the seven different templates above, there are big differences even within the type of account manager roles that are out there. Make sure to carefully read through the account manager job posting that you are applying to. When crafting your skills section, take the time to understand what exactly the company is looking for so you can adjust your resume accordingly. Taking notes as you read through different account manager roles can help you get a better idea of what skills/frameworks you should include. Another useful tip that can save you time during your account manager job search is to create a pool of account management skills sorted by type. Then, as you apply to different roles, pick and choose which skills are most relevant depending on the job description, and swap them in and out to easily create a unique resume each time.

  • Account Management
  • Inside Sales
  • Solution Selling
  • Customer Relationship Management (CRM)
  • Business Development
  • Salesforce.com
  • Channel Partners
  • Sales Operations
  • Lead Generation
  • Sales Management
  • Sales Process
  • Enterprise Software
  • Direct Sales
  • Cloud Computing
  • Customer Service
  • Cold Calling
  • Business-to-Business (B2B)
  • Software as a Service (SaaS)
  • Sales Presentations

How To Write Your Skills Section On an Account Manager Resumes

You can include the above skills in a dedicated Skills section on your resume, or weave them in your experience. Here's how you might create your dedicated skills section:

How To Write Your Skills Section - Account Manager Roles

Skills Word Cloud For Account Manager Resumes

This word cloud highlights the important keywords that appear on Account Manager job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

Top Account Manager Skills and Keywords to Include On Your Resume

How to use these skills?

Resume bullet points from account manager resumes.

You should use bullet points to describe your achievements in your Account Manager resume. Here are sample bullet points to help you get started:

Led 4-member team to improve relationships with key institutional clients, growing revenues 30%

Developed go-to-market strategy for ~$100 million B2B market segment; led cross-functional team of 15+ internal stakeholders to prepare new product offering

Accelerated goal to increase digital sales by improving e-commerce experience on existing website and adding new storefronts on Amazon and eBay; analyzed consumer data to ensure accurate targeting by segment; resulting in 300% increase in online orders in the following year.

Managed business relationships with 10 clients, including Volkswagen, Deutsche Bank and McDonalds and presented marketing strategies to senior management to drive ROI and re-engineer sales operations, generating $2MM+ in annual revenue

Developed materials for sales team to articulate value of an unique new platform; performed competitor analysis and customer calls to inform product positioning and pricing

For more sample bullet points and details on how to write effective bullet points, see our articles on resume bullet points , how to quantify your resume and resume accomplishments .

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Advertising account manager resume sample that highlights the applicant's experience and skill set.

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  • Skills and Keywords to Add
  • Sample Bullet Points from Top Resumes
  • All Resume Examples
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  • Account Manager Interview Guide
  • Explore Alternative and Similar Careers

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9 Account Manager Resume Examples for Your 2024 Job Search

Account Managers are great at building relationships and understanding customer needs. As an Account Manager, your resume should be just like a customer relationship. It should be tailored to the needs, wants, and desires of the employer you're speaking to. In this guide, we'll explore X Account Manager resume examples to help you land your dream job.

account manager resume

Resume Examples

Resume guidance.

  • High Level Resume Tips
  • Must-Have Information
  • Why Resume Headlines & Titles are Important
  • Writing an Exceptional Resume Summary
  • How to Impress with Your Work Experience
  • Top Skills & Keywords
  • Go Above & Beyond with a Cover Letter
  • Resume FAQs
  • Related Resumes

Common Responsibilities Listed on Account Manager Resumes:

  • Develop and maintain relationships with existing clients
  • Identify and pursue new business opportunities
  • Negotiate contracts and pricing with clients
  • Monitor client accounts and ensure customer satisfaction
  • Prepare and present reports on account performance
  • Analyze customer data to identify trends and opportunities
  • Develop and implement strategies to increase customer loyalty
  • Respond to customer inquiries and complaints
  • Coordinate with other departments to ensure customer needs are met
  • Manage customer accounts and billing
  • Develop and implement customer service policies and procedures

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

Account Manager Resume Example:

-Developed and implemented a customer retention strategy that resulted in a 25% increase in repeat business and a 15% increase in customer satisfaction scores. -Negotiated a new contract with a key client, resulting in a 20% increase in revenue and a 10% increase in profit margins. -Analyzed customer data to identify trends and opportunities, leading to the development of a new product line that generated $500K in revenue within the first year.

-Managed a portfolio of 20 key accounts, resulting in a 30% increase in revenue and a 20% increase in customer satisfaction scores. -Developed and delivered presentations to senior executives, resulting in the acquisition of 5 new clients and $1M in new business. -Collaborated with cross-functional teams to implement a new CRM system, resulting in a 40% increase in efficiency and a 25% increase in accuracy of customer data.

-Developed and executed a sales strategy that resulted in a 50% increase in new business and a 20% increase in revenue. -Managed a team of 5 account managers, leading to a 15% increase in team productivity and a 10% increase in customer satisfaction scores. -Implemented a new billing system, resulting in a 30% reduction in billing errors and a 20% increase in on-time payments.

  • Customer retention strategies
  • Contract negotiation
  • Data analysis and trend identification
  • Account portfolio management
  • Presentation development and delivery
  • Cross-functional team collaboration
  • CRM system implementation
  • Sales strategy development and execution
  • Team management and leadership
  • Billing system implementation
  • Relationship building
  • Time management
  • Problem-solving
  • Communication and interpersonal skills
  • Adaptability and flexibility

Key Account Manager Resume Example:

  • Developed and implemented a customer loyalty program, resulting in a 25% increase in repeat business and a 15% increase in customer satisfaction scores.
  • Negotiated a new contract with a key account, resulting in a 10% increase in annual revenue and a 5% increase in profit margins.
  • Analyzed customer data and identified opportunities for growth, resulting in a new product line that generated $1M in revenue within the first year.
  • Managed a budget of $5M for key accounts, achieving a 10% increase in sales and a 5% increase in profit margins.
  • Developed and implemented a marketing plan for key accounts, resulting in a 20% increase in brand awareness and a 15% increase in lead generation.
  • Collaborated with vendors and suppliers to improve supply chain efficiency, reducing delivery times by 20% and saving $500K in operational costs.
  • Developed and maintained relationships with key accounts, resulting in a 30% increase in customer retention and a 20% increase in customer satisfaction scores.
  • Monitored competitor activities and identified market trends, resulting in a new product launch that generated $2M in revenue within the first year.
  • Managed and coordinated customer events and activities, resulting in a 25% increase in attendance and a 10% increase in sales.
  • Negotiation
  • Data analysis
  • Budget management
  • Marketing strategy
  • Supply chain management
  • Customer retention
  • Market trend analysis
  • Event coordination
  • Sales forecasting
  • Cross-functional collaboration
  • Communication
  • Adaptability

Insurance Account Manager Resume Example:

  • Developed and implemented a customer retention strategy that resulted in a 25% increase in client renewals and a 15% increase in revenue.
  • Negotiated and secured a new insurance contract with a major client, resulting in a 20% increase in annual premiums and a 10% increase in overall revenue.
  • Analyzed competitor activities and market trends to develop a new insurance product that met customer needs, resulting in a 30% increase in sales within the first quarter.
  • Managed a team of insurance agents to exceed sales targets by 20% and increase customer satisfaction scores by 15%.
  • Implemented a new claims processing system that reduced processing time by 50% and improved accuracy by 25%.
  • Developed and executed a marketing campaign that resulted in a 40% increase in new customer acquisition and a 20% increase in overall revenue.
  • Developed and maintained relationships with key clients, resulting in a 15% increase in customer retention and a 10% increase in annual premiums.
  • Reviewed and analyzed insurance claims to identify trends and areas for improvement, resulting in a 20% reduction in claims processing time and a 15% increase in accuracy.
  • Participated in industry events and conferences to stay up-to-date on industry trends and regulations, resulting in the implementation of new strategies that improved customer satisfaction scores by 10%.
  • Customer relationship management
  • Sales and negotiation skills
  • Insurance product knowledge
  • Claims processing and analysis
  • Marketing and promotion strategies
  • Risk assessment and management
  • Regulatory compliance
  • Time management and organization
  • Problem-solving and critical thinking
  • Networking and industry engagement
  • Data analysis and reporting
  • Adaptability and continuous learning

Sales Account Manager Resume Example:

  • Developed and executed a sales strategy that resulted in a 25% increase in revenue and a 15% increase in customer base within the first year.
  • Negotiated and closed a $1M deal with a new customer, exceeding quarterly sales goals by 50%.
  • Analyzed customer data to identify trends and opportunities for growth, resulting in the development of a new product line that generated $500K in revenue within the first six months.
  • Maintained and strengthened relationships with key accounts, resulting in a 95% customer retention rate and a 20% increase in upsell opportunities.
  • Implemented a customer feedback program that resulted in a 25% improvement in customer satisfaction scores and a 10% increase in customer referrals.
  • Collaborated with cross-functional teams to develop and launch a new service offering, resulting in a 30% increase in sales within the first year.
  • Developed and maintained relationships with top-tier clients, resulting in a 50% increase in revenue and a 20% increase in customer satisfaction scores.
  • Identified and pursued new sales opportunities with potential customers, resulting in a 40% increase in new business and a 15% increase in market share.
  • Prepared and presented sales reports to management, providing insights and recommendations that led to a 10% increase in sales productivity and a 5% reduction in sales cycle time.
  • Sales strategy development
  • Revenue growth
  • Customer acquisition
  • Account management
  • Negotiation skills
  • Product development
  • Customer feedback analysis
  • Service offering development
  • Client relationship management
  • New business development
  • Market share expansion
  • Sales reporting
  • Presentation skills
  • Sales productivity improvement
  • Sales cycle optimization

Senior Account Manager Resume Example:

  • Developed and executed a strategic account plan for a key client, resulting in a 25% increase in revenue and a 15% increase in customer satisfaction scores.
  • Negotiated a complex contract renewal with a major client, resulting in a 10% increase in annual revenue and a 20% increase in contract length.
  • Identified and pursued new business opportunities within existing accounts, resulting in a 30% increase in sales and a 20% increase in customer retention.
  • Analyzed customer data and market trends to identify opportunities for growth, resulting in a 15% increase in sales and a 10% increase in market share.
  • Developed and implemented a customer service training program, resulting in a 20% improvement in customer satisfaction scores and a 15% reduction in customer complaints.
  • Managed a portfolio of high-value accounts, ensuring timely payments and resolving any issues or disputes, resulting in a 95% retention rate and a 10% increase in revenue.
  • Developed and executed a sales strategy for a new product line, resulting in a 50% increase in sales and a 20% increase in market share within the first year.
  • Collaborated with cross-functional teams to launch a new product, ensuring customer needs were met and resulting in a 30% increase in revenue.
  • Managed a team of account managers, providing coaching and mentorship, resulting in a 25% increase in team productivity and a 15% improvement in team satisfaction scores.
  • Strategic account planning
  • Business development
  • Customer data analysis
  • Customer service training
  • Conflict resolution
  • Team management
  • Coaching and mentorship

Customer Account Manager Resume Example:

  • Developed and implemented a customer retention strategy that resulted in a 25% increase in customer loyalty and a 15% increase in revenue over a six-month period.
  • Negotiated a contract renewal with a key account, resulting in a 20% increase in contract value and securing the account for another year.
  • Analyzed customer data to identify trends and opportunities, leading to the development of a new product offering that generated $100,000 in revenue within the first quarter.
  • Managed a portfolio of 50 key accounts, ensuring timely payment of invoices and resolving any customer complaints or disputes, resulting in a 95% customer satisfaction rate.
  • Developed and executed a targeted marketing campaign that resulted in a 10% increase in new customer acquisition and $50,000 in new revenue within the first month.
  • Analyzed customer feedback and developed strategies to improve customer experience, resulting in a 20% increase in customer satisfaction scores over a six-month period.
  • Developed and maintained relationships with 100+ existing customers, resulting in a 90% customer retention rate and $500,000 in annual revenue.
  • Generated reports on customer account activity and presented findings to senior management, leading to the development of a new customer service training program and a 15% increase in customer satisfaction scores.
  • Identified customer needs and developed solutions to meet those needs, resulting in a 30% increase in upsell opportunities and $100,000 in additional revenue.
  • Marketing campaign development and execution
  • Customer satisfaction improvement
  • Conflict resolution and complaint handling
  • Sales and upselling techniques
  • Presentation and reporting skills
  • Product development and innovation
  • Adaptability and problem-solving

National Account Manager Resume Example:

  • Developed and executed a promotional plan for a national account, resulting in a 25% increase in sales and a 15% increase in market share within the first quarter.
  • Negotiated and managed a contract with a key customer, resulting in a 10% increase in profitability and a 20% increase in customer satisfaction.
  • Analyzed customer data and identified a new market opportunity, resulting in the development of a new product line that generated $2M in revenue within the first year.
  • Developed and implemented a customer loyalty program for a national account, resulting in a 30% increase in customer retention and a 20% increase in sales.
  • Managed a budget of $5M for a national account, achieving a 10% increase in profitability and a 5% reduction in costs.
  • Developed and coordinated a sales training program for a national account, resulting in a 15% increase in sales productivity and a 10% increase in customer satisfaction.
  • Developed and implemented a pricing strategy for a national account, resulting in a 15% increase in profitability and a 10% increase in market share.
  • Analyzed the competitive landscape and developed a strategy to differentiate products, resulting in a 20% increase in sales and a 10% increase in customer satisfaction.
  • Monitored and reported on sales performance and customer feedback, resulting in the identification of a new market opportunity that generated $1M in revenue within the first quarter.
  • Strategic account planning and management
  • Sales forecasting and analysis
  • Contract negotiation and management
  • Customer relationship management (CRM)
  • Market research and trend analysis
  • Product development and launch
  • Pricing strategy and implementation
  • Competitive analysis and differentiation
  • Sales training and coaching
  • Budget management and cost reduction
  • Customer loyalty and retention programs
  • Presentation and communication skills
  • Time management and prioritization
  • Adaptability and resilience

Technical Account Manager Resume Example:

  • Developed and executed a customer success plan for a key account, resulting in a 25% increase in customer satisfaction scores and a 20% increase in contract renewals.
  • Analyzed customer data to identify areas of improvement and developed and implemented strategies to increase customer engagement, resulting in a 15% increase in product adoption and usage.
  • Collaborated with cross-functional teams to create and deliver customized presentations to customers on product features and benefits, resulting in a 10% increase in upsell opportunities.
  • Managed a portfolio of high-value accounts, resulting in a 30% increase in revenue and a 20% increase in customer retention rates.
  • Developed and executed customer training plans, resulting in a 25% increase in product adoption and usage.
  • Acted as the primary point of contact for customer inquiries and requests, resolving 90% of issues within 24 hours and maintaining a 95% customer satisfaction rate.
  • Developed and executed a customer retention plan, resulting in a 15% increase in contract renewals and a 10% increase in upsell opportunities.
  • Monitored customer accounts to ensure customer satisfaction and identified areas of improvement, resulting in a 20% increase in customer satisfaction scores.
  • Collaborated with cross-functional teams to develop and execute customer support plans, resulting in a 30% reduction in customer support tickets and a 25% increase in first-call resolution rates.
  • Customer Success Management
  • Account Management
  • Data Analysis
  • Customer Retention Strategies
  • Cross-functional Collaboration
  • Presentation Skills
  • Customer Training and Onboarding
  • Issue Resolution
  • Customer Support Management
  • Product Adoption and Usage
  • Upselling and Contract Renewals
  • Relationship Building
  • Technical Product Knowledge
  • Project Management
  • Communication Skills

Strategic Account Manager Resume Example:

  • Developed and implemented a new account management strategy for a key strategic account, resulting in a 25% increase in revenue and a 15% increase in customer satisfaction within the first year.
  • Negotiated a new contract with a major customer, resulting in a 10% increase in annual revenue and a 20% increase in profit margins.
  • Analyzed customer data and identified a new market opportunity, leading to the development of a new product line that generated $2M in revenue within the first year.
  • Managed a portfolio of strategic accounts with a total annual revenue of $10M, achieving a 95% customer retention rate and a 15% increase in revenue over a two-year period.
  • Collaborated with cross-functional teams to develop and implement customized solutions for key customers, resulting in a 20% increase in customer satisfaction and a 10% increase in revenue.
  • Developed and delivered presentations to key stakeholders, demonstrating the value of products and services and securing $5M in new business.
  • Developed and executed a comprehensive account plan for a strategic account, resulting in a 30% increase in revenue and a 20% increase in customer satisfaction over a two-year period.
  • Identified and addressed customer issues, resulting in a 50% reduction in customer complaints and a 25% increase in customer retention.
  • Analyzed customer data and identified trends, leading to the development of a new service offering that generated $1M in revenue within the first year.
  • Solution development and implementation
  • Revenue growth and profitability optimization
  • Customer satisfaction and retention
  • Market opportunity identification
  • Product and service development
  • Conflict resolution and problem-solving
  • Adaptability and change management
  • Industry knowledge and expertise

High Level Resume Tips for Account Managers:

When creating a resume for an Account Manager position, it is important to keep in mind that potential employers are looking for someone who is organized, detail-oriented, and has strong communication and interpersonal skills. Your resume should demonstrate these qualities and highlight your experience in the field. Here are some high-level tips to keep in mind when crafting your resume: • Focus on the skills and experience that are most relevant to the position. Make sure to include any relevant certifications or training that you have completed. • Highlight any successes or accomplishments that you have achieved in previous roles. • Use clear and concise language to describe your experience and skills. • Include any relevant software or technology experience that you have. • Make sure to include any relevant industry knowledge that you have. • Demonstrate your ability to work in a team environment. • Showcase your problem-solving skills and ability to think critically. • Provide examples of how you have managed customer relationships in the past. • Demonstrate your ability to manage multiple projects and tasks simultaneously. • Showcase your ability to think strategically and develop innovative solutions. • Include any relevant awards or recognition that you have received. By following these tips, Account Managers can create a resume that will stand out from the competition and help them get the job they are applying for.

Must-Have Information for a Account Manager Resume:

Here are the essential sections that should exist in an account manager resume:

  • Contact Information
  • Resume Headline
  • Resume Summary or Objective
  • Work Experience & Achievements
  • Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other account manager candidates, you may want to consider adding in these sections:

  • Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for Account Managers:

Account manager resume headline examples:, strong headlines.

  • Results-Driven Account Manager with Proven Track Record of Success
  • Ambitious Account Manager Seeking to Make an Impact

Why these are strong:

  • These headlines demonstrate the Account Manager's commitment to achieving results and making an impact in their role. They also showcase the Account Manager's ambition and drive, which are qualities that hiring managers look for in candidates.

Weak Headlines

  • Account Manager with No Experience
  • Experienced Account Manager

Why these are weak:

  • These headlines do not provide any information about the candidate's qualifications or skills, and do not make the resume stand out from other applicants.

Writing an Exceptional Account Manager Resume Summary:

Account manager resume summary examples:, strong summaries.

  • Strategic Account Manager with 10 years of experience in the technology industry, consistently exceeding sales targets and building long-lasting relationships with key clients. Skilled in identifying opportunities for growth and collaborating with cross-functional teams to deliver exceptional customer service, resulting in a 25% increase in revenue year over year.
  • Dynamic Account Manager with a proven track record of driving business growth for Fortune 500 companies, leveraging exceptional communication skills and a deep understanding of market trends. Adept at managing complex sales cycles and negotiating contracts, resulting in a 30% increase in market share within the first year.
  • Customer-focused Account Manager with 8 years of experience in the healthcare industry, adept at building strong partnerships with healthcare providers and delivering customized solutions to meet their unique needs. Skilled in analyzing data and identifying opportunities for process improvement, resulting in a 40% increase in customer satisfaction ratings.
  • These resume summaries are strong for Account Managers as they highlight the candidates' key strengths, accomplishments, and industry-specific experience. The first summary emphasizes the candidate's ability to exceed sales targets and build strong relationships with clients, resulting in significant revenue growth. The second summary showcases the candidate's success in driving business growth for large companies through effective communication and market analysis. Lastly, the third summary demonstrates the candidate's customer-focused approach and quantifiable impact on customer satisfaction ratings in the healthcare industry, making them highly appealing to potential employers.

Weak Summaries

  • Account Manager with experience in managing client relationships and driving revenue growth, seeking a new opportunity to utilize my skills in a challenging environment.
  • Experienced Account Manager with a proven track record of meeting sales targets and building strong partnerships with clients, looking for a new challenge in a dynamic organization.
  • Account Manager with expertise in managing key accounts and delivering exceptional customer service, seeking a new opportunity to leverage my skills and experience in a fast-paced environment.
  • These resume summaries need improvement for Account Managers as they lack specific details on the candidate's achievements and unique value proposition. The summaries provide only a general overview of the candidate's experience and skills without mentioning any quantifiable results or specific industries. They also do not highlight any unique skills or accomplishments that would make the candidate stand out from other applicants.

Resume Objective Examples for Account Managers:

Strong objectives.

  • Results-driven and customer-focused Account Manager with experience in building and maintaining strong client relationships, seeking a challenging position in a dynamic organization to utilize my skills in sales, negotiation, and strategic planning to drive revenue growth and exceed customer expectations.
  • Recent graduate with a degree in Business Administration and a passion for sales and marketing, seeking an entry-level Account Manager position to apply my knowledge of market research, customer behavior, and communication skills to build lasting partnerships and contribute to the success of a reputable company.
  • Goal-oriented and proactive Account Manager with a proven track record of exceeding sales targets and delivering exceptional customer service, seeking a senior-level position to lead a team of account managers and drive business growth through effective leadership, strategic planning, and innovative solutions.
  • These resume objectives are strong for up and coming Account Managers because they showcase the candidates' relevant skills, experience, and education, while also highlighting their eagerness to learn and contribute to the success of the organization. The first objective emphasizes the candidate's results-driven mindset and customer-focused approach, which are important attributes for an Account Manager. The second objective showcases the candidate's educational background and passion for sales and marketing, demonstrating a strong foundation for success in the role. Lastly, the third objective highlights the candidate's leadership skills and proven track record of exceeding sales targets, making them a promising fit for a senior-level Account Manager position where they can further develop their skills and contribute to the company's growth.

Weak Objectives

  • Seeking an Account Manager position where I can utilize my communication and organizational skills to contribute to the success of the company.
  • Aspiring Account Manager with some experience in sales, seeking to develop my career in the marketing industry.
  • Recent graduate with a degree in business, interested in an Account Manager role to gain experience in client relations and project management.
  • These resume objectives need improvement for up and coming Account Managers because they lack specificity and don't effectively showcase the unique value or skills the candidates possess. The first objective is generic and doesn't provide any information about the candidate's background, passion, or relevant experience. The second objective hints at some experience in sales, but it doesn't mention any specific achievements, education, or industries the candidate is interested in. The third objective, although it mentions a degree in business, doesn't elaborate on the candidate's expertise, skills, or any particular area of account management they are passionate about, which would make their profile more appealing to potential employers.

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Speed up your resume creation process with the resume builder. generate tailored resume summaries in seconds., how to impress with your account manager work experience:, best practices for your work experience section:.

  • Highlight your ability to build and maintain strong relationships with clients, including any major accounts you have managed.
  • Showcase your experience in identifying and addressing client needs, and how you have successfully upsold or cross-sold products or services.
  • Emphasize your skills in project management and coordination, including managing timelines, budgets, and resources to deliver successful outcomes for clients.
  • Demonstrate your expertise in analyzing data and metrics to inform strategic decision-making and drive business growth for clients.
  • Mention any experience in training and mentoring junior team members or collaborating with cross-functional teams to achieve shared goals.
  • Provide examples of how you have successfully resolved conflicts or challenges with clients, and how you have maintained a positive and professional demeanor throughout.
  • Use specific, action-oriented language to describe your achievements and contributions, such as "increased revenue by X%" or "implemented a new process that improved efficiency by Y%."

Example Work Experiences for Account Managers:

Strong experiences.

Successfully managed a portfolio of 20 key accounts, resulting in a 25% increase in revenue and a 15% increase in customer satisfaction scores over a two-year period.

Developed and executed a strategic account plan for a Fortune 500 client, resulting in a 30% increase in sales and a 20% increase in contract renewals.

Collaborated with cross-functional teams to identify and address customer pain points, resulting in a 10% increase in customer retention rates.

Led a team of 5 account managers, providing coaching and mentorship that resulted in a 50% reduction in employee turnover and a 25% increase in team productivity.

Implemented a new CRM system and trained the sales team on its use, resulting in a 20% increase in sales pipeline visibility and a 15% increase in sales conversion rates.

Conducted market research and competitive analysis to identify new business opportunities, resulting in a 40% increase in new business acquisition.

  • These work experiences are strong because they demonstrate the candidate's ability to effectively manage key accounts, develop and execute strategic plans, collaborate with cross-functional teams, and lead and mentor a team of account managers. The use of specific metrics and quantifiable achievements also showcases the candidate's ability to drive revenue growth, improve customer satisfaction, and increase team productivity.

Weak Experiences

Managed a portfolio of clients, ensuring their satisfaction and retention.

Conducted regular check-ins with clients to assess their needs and provide solutions.

Collaborated with internal teams to deliver projects on time and within budget.

Developed and executed account plans to drive revenue growth and expand business opportunities.

Conducted market research to identify potential clients and industry trends.

Presented proposals and negotiated contracts with clients.

  • These work experiences are weak because they lack specificity and quantifiable results. They provide generic descriptions of tasks performed without showcasing the impact of the individual's work or the benefits brought to the company. To improve these bullet points, the candidate should focus on incorporating metrics to highlight their achievements, using more powerful action verbs, and providing clear context that demonstrates their leadership qualities and direct contributions to successful outcomes.

Top Skills & Keywords for Account Manager Resumes:

Top hard & soft skills for account managers, hard skills.

  • Sales Forecasting and Pipeline Management
  • Customer Relationship Management (CRM) Software
  • Contract Negotiation and Management
  • Strategic Account Planning
  • Cross-Selling and Upselling
  • Key Performance Indicator (KPI) Tracking and Analysis
  • Budgeting and Financial Analysis
  • Product Knowledge and Training
  • Presentation and Communication Skills

Soft Skills

  • Communication and Interpersonal Skills
  • Relationship Building and Management
  • Customer Service and Client Retention
  • Sales and Business Development
  • Strategic Planning and Execution
  • Problem Solving and Decision Making
  • Time Management and Prioritization
  • Adaptability and Flexibility
  • Collaboration and Teamwork
  • Negotiation and Conflict Resolution
  • Attention to Detail and Organization
  • Empathy and Customer-Centric Mindset

Go Above & Beyond with a Account Manager Cover Letter

Account manager cover letter example: (based on resume).

[Your Name] [Your Address] [City, State ZIP Code] [Email Address] [Today’s Date]

[Company Name] [Address] [City, State ZIP Code]

Dear Hiring Manager,

I am excited to apply for the Account Manager position at [Company Name]. With my extensive experience in developing and implementing successful sales strategies, managing key accounts, and collaborating with cross-functional teams, I am confident that I have the skills and expertise to excel in this role.

In my most recent role, I developed and implemented a customer retention strategy that resulted in a 25% increase in repeat business and a 15% increase in customer satisfaction scores. I also negotiated a new contract with a key client, resulting in a 20% increase in revenue and a 10% increase in profit margins. Additionally, I analyzed customer data to identify trends and opportunities, leading to the development of a new product line that generated $500K in revenue within the first year.

As an experienced Account Manager, I have managed a portfolio of 20 key accounts, resulting in a 30% increase in revenue and a 20% increase in customer satisfaction scores. I have also developed and delivered presentations to senior executives, resulting in the acquisition of 5 new clients and $1M in new business. Furthermore, I have collaborated with cross-functional teams to implement a new CRM system, resulting in a 40% increase in efficiency and a 25% increase in accuracy of customer data.

In my previous role, I developed and executed a sales strategy that resulted in a 50% increase in new business and a 20% increase in revenue. I also managed a team of 5 account managers, leading to a 15% increase in team productivity and a 10% increase in customer satisfaction scores. Additionally, I implemented a new billing system, resulting in a 30% reduction in billing errors and a 20% increase in on-time payments.

I am excited about the opportunity to bring my skills and experience to [Company Name] and contribute to the growth and success of the company. Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further.

[Your Name]

As an Account Manager, you know that building strong relationships with clients is key to success. Similarly, pairing your resume with a tailored cover letter can help you establish a connection with potential employers and set you apart from other applicants. A cover letter is an extension of your resume, an opportunity to showcase your passion for the role and demonstrate your understanding of the company's needs.

Here are some compelling reasons for submitting a cover letter as an Account Manager:

  • Personalize your application and showcase your knowledge of the industry and the company's clients
  • Highlight your experience in managing client relationships and how you can apply those skills to the specific role
  • Communicate your understanding of the company's goals and how you can contribute to achieving them
  • Share success stories and achievements that demonstrate your ability to exceed client expectations
  • Demonstrate your strong communication skills, which are essential for building and maintaining client relationships
  • Differentiate yourself from other applicants by showing your commitment to going above and beyond in your application.

In summary, submitting a cover letter as an Account Manager can help you make a strong first impression, demonstrate your value proposition, and set you apart from other applicants. It's an opportunity to showcase your passion for the role and your understanding of the company's needs, and it can significantly increase your chances of landing an interview.

Resume FAQs for Account Managers:

How long should i make my account manager resume.

An Account Manager resume should ideally be one to two pages long. The length of the resume depends on the individual's experience and the specific job requirements. A one-page resume is suitable for those with less experience or who are applying for an entry-level position. This format allows you to showcase your most relevant skills, achievements, and education in a concise manner. A two-page resume is more appropriate for experienced Account Managers with a substantial work history or those applying for senior-level positions. This format provides enough space to detail your accomplishments, skills, and professional development without overwhelming the reader. Regardless of the length, it is essential for Account Managers to focus on the quality of the content and tailor the resume to the specific job requirements. Highlight your relevant experience, achievements, and skills that demonstrate your ability to manage client relationships, drive sales, and contribute to the company's success.

What is the best way to format a Account Manager resume?

The best way to format an Account Manager resume is to focus on highlighting your relevant experience, skills, and achievements in a clear, concise, and visually appealing manner. Here are some tips for creating an effective Account Manager resume: 1. Choose a clean and professional layout: Use a simple, easy-to-read font and ensure there is enough white space on the page. This will make your resume look more organized and easier for recruiters to skim through. 2. Start with a strong summary: Begin your resume with a brief summary that highlights your key skills, experience, and what you can bring to the role. This should be tailored to the specific Account Manager position you are applying for. 3. Emphasize your relevant experience: List your work experience in reverse chronological order, starting with your most recent position. Focus on your accomplishments and responsibilities as an Account Manager, using quantifiable metrics whenever possible.

Which Account Manager skills are most important to highlight in a resume?

As an AI language model, I can suggest the following skills that are important to highlight in a resume for Account Managers: 1. Relationship building: Account Managers need to be skilled at building and maintaining strong relationships with clients. Highlight your ability to establish trust, communicate effectively, and understand the needs of your clients. 2. Sales and negotiation: Account Managers are responsible for driving revenue growth through upselling and cross-selling. Highlight your ability to identify opportunities, negotiate deals, and close sales. 3. Project management: Account Managers need to be able to manage multiple projects simultaneously, ensuring that deadlines are met and clients are satisfied. Highlight your ability to prioritize tasks, manage resources, and deliver results. 4. Analytical skills: Account Managers need to be able to analyze data and metrics to identify trends and opportunities for improvement. Highlight your ability to use data to inform decision-making and drive results. 5. Communication skills: Account Managers need to be skilled at communicating with clients, internal teams, and stakeholders. Highlight your ability to communicate clearly and effectively, both verbally and in writing. Overall, it's important to highlight skills that demonstrate your ability to build strong relationships, drive revenue growth, manage projects effectively, analyze data, and communicate effectively.

How should you write a resume if you have no experience as a Account Manager?

If you have no experience as an Account Manager, it is important to focus on highlighting your transferable skills and relevant experiences. Here are some tips on how to write a resume for an aspiring Account Manager with no experience: 1. Start with a strong objective statement: Your objective statement should clearly state your career goals and how you plan to achieve them. This will help the hiring manager understand your motivation and interest in the role. 2. Highlight your transferable skills: Even if you have no direct experience as an Account Manager, you may have transferable skills that are relevant to the role. These could include skills such as communication, organization, problem-solving, and relationship-building. Be sure to highlight these skills in your resume and provide specific examples of how you have used them in previous roles. 3. Emphasize your education: If you have a degree in a relevant field such as business, marketing, or communications, be sure to highlight this in your resume. You can also include any relevant coursework.

Compare Your Account Manager Resume to a Job Description:

See how your Account Manager resume compares to the job description of the role you're applying for. Our free Resume and Job Description Match tool will analyze and score your resume based on how well it aligns with the position. Here's how you can use the comparison tool to improve your Account Manager resume, and increase your chances of landing the interview:

  • Identify opportunities to further tailor your resume to the Account Manager job
  • Improve your keyword usage to align your experience and skills with the position
  • Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for Account Managers:

Account manager resume example, sales account manager resume example, technical account manager resume example, key account manager resume example, senior account manager resume example, strategic account manager resume example, insurance account manager resume example, customer account manager resume example, national account manager resume example, more resume guidance:.

Account Manager

Key Account Manager Resume Example

Nurturing strategic partnerships, but your resume feels like a single sale? Check out this Key Account Manager resume example, harmonized with Wozber free resume builder. Discover how to amplify your account acumen to resonate with the job description, positioning your career at the forefront of account management excellence.

Key Account Manager Resume Example

Key Account Manager Resume Templates

Key Account Manager Resume Template #1

How to write a Key Account Manager Resume?

Hello, aspiring Key Account Manager! Stepping into this role requires not just a flair for account management but a well-articulated resume that shines brighter than the rest. Your resume is your ticket to showcasing your account management prowess, turning heads in your direction. With the wisdom of Wozber, your journey to drafting an undeniable resume begins.

This guide is more than advice; it's your blueprint to elevating your resume with specificity, precision, and a personal touch. Ready to sculpt your resume into a masterpiece that lands you at the helm of key accounts? Dive in!

Personal Details

The Personal Details section is where your narrative begins. Right here, you're not just a candidate; you're the next Key Account Manager a company is lucky to have. Let's tailor this section with laser focus, ensuring it paves a smooth path right to the hiring manager's interest.

1. Name: Brand Yourself Boldly

Starting with your name, think of it as the logo of your personal brand. Would Apple be as iconic without its bitten apple logo, or Nike without its swoosh? Your name needs to stand out, signaling the start of something impactful.

2. Titling: Echo the Role You Seek

Directly beneath your name, proudly present the title 'Key Account Manager'. It's like wearing a nametag at a high-stakes networking event, immediately signaling your intent and expertise to everyone you 'meet' (in this case, anyone reading your resume).

3. Contact Essentials: The Direct Line

Your phone number and email are your direct lines. They should scream professionalism. Opt for an email that is simple yet professional. A format like [email protected] is your best bet. Remember, this is no place for '[email protected]'.

4. Location Matters: The Los Angeles Connection

"Located in Los Angeles, California", when specified directly in your contact details, reassures the hiring team that you're perfectly positioned, literally and figuratively, for this role, aligning seamlessly with the job specification.

5. Digital Presence: A Professional Window

If you have a LinkedIn profile or a personal website that showcases your professional achievements and portfolio, make sure to include it. It's an invitation for recruiters to delve deeper into your professional world, offering them a 360-degree view of your potential.

Remember, the Personal Details section is the cornerstone of your professional narrative. It's more than just your name and contact information; it's the initial handshake, the first impression that can spell the difference between a resume that garners interest and one that gets overlooked. With each detail meticulously chosen and aligned with the Key Account Manager role, you're setting a professional and targeted tone for what follows.

Ah, the Experience section - where your career journey comes to life! This is where you get to showcase your saga of success, specifically sculpted for the Key Account Manager role. It's time to translate your past roles into a compelling narrative that resonates with the demands of your target position.

  • Managed a diverse portfolio of key accounts, achieving a consistent 98% customer satisfaction rate.
  • Developed and executed comprehensive account plans that expanded key account relationships by 35% in the past year.
  • Collaborated closely with the sales team, resulting in a 20% increase in upselling and cross‑selling opportunities.
  • Analyzed account metrics and provided monthly performance reports, leading to a 10% improvement in account retention.
  • Stayed abreast of industry trends, market conditions, and competitor activities, providing 15+ actionable insights and recommendations to drive company growth.
  • Exceeded annual sales targets by an average of 30% for 3 consecutive years.
  • Forged strategic alliances with 10 new key clients, securing an additional $2 million in annual revenue.
  • Mentored a team of 7 sales associates, boosting team performance by 25%.
  • Implemented a new CRM system and trained the sales team, improving sales cycle efficiency by 20%.
  • Regularly represented the company at industry conferences, enhancing brand visibility and securing 5 partnership opportunities.

1. Deconstructing the Job Description

First, disaggregate the job description, pinpointing what the employer treasures in a candidate. In your case, managing a diverse portfolio and crafting strategic account plans are gold. Your mission? Demonstrate how you've not only done it but aced it.

2. Structuring Your Saga

Your experience should unfold chronologically, with your latest conquest (your most recent job) leading the charge. It's about telling your professional story with clarity and momentum, ensuring each role serves as a compelling chapter.

3. Achievement-Centric Bullets

Every role you've held is a story of challenge and triumph. Craft each bullet point as a mini saga: 'Managed a portfolio of key accounts, ensuring a consistent 98% customer satisfaction rate.' Numbers and specifics transform responsibilities into victories.

4. Numbers Talk

Speaking of numbers, they're the secret sauce. 'Expanded key account relationships by 35%' is infinitely more compelling than 'expanded account relationships significantly'. Tangible metrics offer clear evidence of your impact.

5. Relevance is Key

Sure, being the office karaoke champion is fun, but does it really matter for this role? Stick to the gold - the experience that makes you a lock-in for the Key Account Manager position. Each bullet point should be a beacon of relevance.

Craft each section of your experience as a testament to your unparalleled suitability for the Key Account Manager role. Highlight your narrative with precision, making every word count towards showcasing your expertise and achievements. Your resume isn't just a list of past roles; it's your professional story, told in a way that makes the hiring manager envision you as their next game-changing Key Account Manager.

The Education section, though seemingly straightforward, is your opportunity to underline your foundational knowledge and readiness for the Key Account Manager position. It's about proving that you're not just a contender, but truly prepared to take on this role.

1. Highlighting the Necessities

Given that a 'Bachelor's degree in Business, Marketing, or a related field' is a prerequisite, ensure this is front and center. It directly aligns with what's being asked, checking a crucial box in the recruiter's mind.

2. Structuring for Impact

Keep it sleek and straightforward. Degree, field, institution, and grad year. No fluff, just the facts, but presented with pride. For example, 'Bachelor of Science in Business - University of Michigan, 2014' is concise yet informative.

3. Degree Detailing

In this role, the specifics of your degree matter. 'Bachelor of Science in Business' isn't just a line item; it's a declaration of your relevant academic background, echoing the demands of the position.

4. Coursework Counts (When Applicable)

For those newer to the field or lacking extensive experience, relevant coursework can be a godsend. It demonstrates initiative and knowledge, even before you've had a chance to apply it in the working world.

5. Showcasing Additional Laurels

Did you graduate with honors, lead a relevant campus organization, or complete a capstone project that speaks directly to this role's skills? Highlight it. While experience often takes center stage, these details can underscore your suitability.

The Education section is your academic handshake. It's your chance to show the hiring manager that you're not just capable, but comprehensively prepared, both in theory and practice, for the Key Account Manager's responsibilities. Leverage your educational background as a pillar of your candidacy, solidifying the impression that you're the right person for this role.

Certificates

While the job description didn't explicitly demand certificates, don't dismiss this section. It's your chance to flaunt extra credentials that can set you apart in the competitive race for the Key Account Manager position.

1. Sifting Through the Job Specs

Without explicit certificate requirements in this role, your aim is to identify certificates that bolster your candidacy. This means zeroing in on those that amplify your skills relevant to managing key accounts and navigating the complexities of sales strategies.

2. Quality Over Quantity

Focus on certificates that direct spotlight to your expertise in areas critical to a Key Account Manager. For instance, a 'Certified Sales Professional (CSP)' accolade shines, showing a dedication to honing your sales acumen.

3. Date Matters

Listing your certificates with their dates, like '2016 - Present' for a CSP, instills confidence in your continued relevance and dedication to professional growth. It subtly tells a story of your journey and dedication to staying at the top of your game.

4. Stay Sharp

In a role that thrives on the latest market insights and strategies, your commitment to ongoing education through certificates signals your proactive attitude. It's a testament to your endeavor to always bring the most current skills and knowledge to the table.

In the bustling world of account management, standing still is not an option. Use this section to showcase how you've gone above and beyond, acquiring certifications that not only meet but exceed the expectations for a Key Account Manager. They are not just lines on a resume but clear indicators of your unwavering commitment to excellence and self-improvement.

The Skills section is where you get to showcase your professional toolkit. It's a curated collection of your abilities, directly tied to what makes you the perfect fit for the Key Account Manager position. Let's align your skills with the essence of this role for an undeniable impact.

1. Decode the Job's Core

The job description is your treasure map. It distinctly calls for 'strong interpersonal, communication, and negotiation skills', 'proficiency in CRM software', and robust knowledge of the 'Microsoft Office Suite'. Let these guide your skills inventory.

2. Precision in Alignment

Balance is key. While 'Microsoft Office Suite' and 'CRM software' proficiency are hard skills that demonstrate your technical adeptness, never underestimate the power of soft skills. 'Communication', 'Negotiation Skills', and 'Continuous Improvement' are equally crucial, painting you as a well-rounded candidate.

3. Clarity and Focus

This isn't the place for an exhaustive list. Carefully select skills that serve as pillars for the Key Account Manager role. It's about making every word count, ensuring the skills you highlight are those that the hiring manager is eager to find.

Approach the Skills section as your professional highlight reel - a compact, powerful testament to why you're the prime contender for the Key Account Manager role. It's a strategically crafted list that mirrors the job's demands, persuasively showcasing that you're not only competent but unparalleled in what you bring to the table.

In our interconnected world, the ability to communicate across cultures is invaluable, especially for a Key Account Manager whose portfolio might span the globe. Let's navigate the Languages section to ensure it reflects your linguistic capabilities, a small yet potent part of your resume.

1. Check the Listing

The job asks for 'Strong English language communication abilities'. Highlight your English proficiency level at the top to align with this prerequisite, marking you as a candidate who understands and meets the role's fundamental requirements.

2. Additional Linguistic Assets

Following English, list any additional languages you're fluent in. For instance, if you also speak Spanish, it represents another facet of your versatility, making you a more attractive candidate for global or diverse markets.

3. Be Honest with Proficiency

Accuracy in portraying your language proficiency is key. Terms like 'Native', 'Fluent', 'Intermediate', and 'Basic' clearly indicate your level, helping manage expectations and showcasing transparency, a desirable trait in any role.

4. The Role's Reach

If the Key Account Manager role has an international tilt or if you're dealing with diverse markets, your multilingual abilities could be a significant lever of influence, painting you as an ideal candidate for managing cross-cultural accounts.

Your ability to navigate different languages is a superpower in today's global business environment. For a Key Account Manager, this can be the bridge to understanding and influencing key stakeholders across borders. Celebrate and emphasize your linguistic diversity, showing prospective employers that your communication skills extend beyond words - they span continents.

The Summary is the chorus of your professional song, setting the tone and delivering the message that you are the Key Account Manager they've been looking for. A well-crafted Summary piques interest and invites the reader to dive deeper into your resume.

1. Capture the Role's Spirit

Begin by absorbing the essence of the Key Account Manager position. This isn't about listing job duties; it's about conveying how your experience, skills, and demeanor make you the ideal candidate to elevate their key account management to new heights.

2. Kick Off with a Bang

Introduce yourself with confidence. 'Key Account Manager with 7 years of progressive experience' sets the stage, immediately establishing your expertise and setting expectations for the level of insight and expertise you bring.

3. Broadcast Your Credentials

Cherry-pick achievements and skills that align most closely with the job's needs, such as 'achieving a consistent 98% customer satisfaction rate' and being 'adept at providing insightful recommendations based on industry trends'. It's about highlighting victories and capabilities that resonate deeply with the target role.

4. Keep it Crisp

Efficiency is key. Your summary should serve as a teaser, enticing hiring managers to learn more about you. Think of it as your professional elevator pitch, delivering a powerful gist of who you are in a bite-sized, memorable package.

With a compelling Summary, you've not just introduced yourself; you've made a statement. It's an invitation for the hiring manager to explore your resume in-depth, primed by the assurance that you're a standout candidate for the Key Account Manager position. It's your first impression, make it count!

Embarking on Your Key Account Manager Quest

There you have it, a masterclass in tailoring your resume for the Key Account Manager role, utilizing the strengths of Wozber's free resume builder . With this guide, your resume will not only be ATS-friendly but also meticulously crafted to spotlight your unique professional identity. Your journey towards landing your dream role is well underway.

Remember, it's not just about filling in the blanks; it's about infusing your resume with life, aligning it perfectly with your ambition, and letting it serve as your champion. Dare to dazzinate and let Wozber help you make your mark!

  • Bachelor's degree in Business, Marketing, or a related field.
  • A minimum of 5 years of experience in key account management or sales roles, preferably in the same industry.
  • Proven track record of meeting or exceeding sales targets within key accounts.
  • Strong interpersonal, communication, and negotiation skills.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Strong English language communication abilities necessary.
  • Must be located in Los Angeles, California.
  • Manage a portfolio of key accounts, ensuring high levels of customer satisfaction.
  • Develop account plans and implement strategies for expanding account relationships and driving sustainable account satisfaction.
  • Collaborate with the sales team to reach potential clients, upsell, and cross-sell products and services.
  • Analyze account metrics, provide regular performance reports, and drive continuous improvement.
  • Stay updated with overall industry trends, market conditions, and competitor activities to provide insights and recommendations to the company.

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key account manager resume examples

Key Account Manager Resume Samples

This page provides you with Key Account Manager resume samples to use to create your own resume with our easy-to-use resume builder . Below you'll find our how-to section that will guide you through each section of a Key Account Manager resume.

Key Account Manager Resume Sample and Template

Tips for writing your resume

To land the perfect job, you need the perfect resume. In today’s crowded job market, it is more important than ever to stand out among the competition. When you write your resume, it is vital that you get everything right, from the organization of the template to the details of your work experience. To make sure your resume is flawless, here are some tips for writing the best resume possible.

Let them know where to contact you

Your resume should begin with your contact information. It is very important that potential employers, having read your resume, know how to contact you! At the top of your resume, include your name, phone number, email address, and city.

Introduce yourself

A personal summary, though optional, is a great way to introduce yourself to an employer with your resume. This section is comprised of one or two paragraphs where you can feature your notable accomplishments and highlight your most valuable skills. Your summary should give employers a brief outline of your experience and capabilities and intrigue them to keep reading.

What do you do best?

Shorter than a work history section, in a skills section you can efficiently list your core competencies in a way that is direct and easy to read. Showcase the skills and abilities that you bring to the job, focussing on those which distinguish you from the competition. The more useful and unique your skills are, the more you will stand out to an employer.

Showcase your achievements

Display your work experience in reverse-chronological order, beginning with your most recent position at the top of the section. Describe for each job your title, responsibilities, and accomplishments, with a focus on performance and results rather than duties. Use action words like ‘developed, ‘produced’, and ‘delivered’ when describing your work history to create compelling and impactful descriptions of your experience. Highlighting quantifiable information, like performance metrics and revenue, is a great way to demonstrate your abilities.

What did you learn, and where did you learn it?

Your education section should include the name of any post-secondary schools you attended, the degrees you earned, and any academic distinctions you achieved that you deem worth featuring. If they are particularly relevant, you can also include major areas of study and important projects that you participated in. Like the work experience section, your education should be displayed in reverse-chronological order.

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Work Experience

  • UBS’s on-line strategy and implementation
  • Develop creative catalogue promotions designed to profitably grow WBHEG’s volume within the account
  • Collaborate with VMI to effectively communicate and manage customer’s open to buy requirements
  • Crocs is a growing company operating in 129 countries, delivering over 250 fresh styles of clogs, flip flops, sandals, toning shoes, boots, and colorful licensed products, selling 40 million pairs of shoes annually
  • Crocs offers a substantial benefits program. We are proud to offer our employees: healthcare, dental and vision; 401K company match and immediate vesting; FSA; Employee Assistance Program; complimentary shoes; and several discount programs to choose from
  • The Crocs Family is built on a foundation of Trust, Teamwork and Fun!
  • Report to all superiors
  • Sell-in and agree on sell-through support. Formalize specific Account’s Marketing Plans Proactively lead the alignment of the sell in/ out process across internal functions for the Key Account team
  • Monitor the progress of assigned accounts KPIs to ensure target achievement
  • Monitor & report customers and competitors activities and propose/ initiate/ take actions
  • Ensure customer compliance with trade agreements (i.e. trade terms)
  • Sell-in and agree on sell-through support. Formalize specific Account’s Marketing Plans
  • Distribution: maximize product lifecycle revenue / profitability at assigned customers from presell, to launch, and beyond. Leverage product evangelism, consultative selling, and customer expertise to gain customer alignment to plans
  • Merchandising / trade marketing: direct the creation of customer specific merchandising and marketing programs to maximize in store and online ROI
  • Forecasting: communicate product launch and ongoing inventory needs within EA. Align customer to product forecast expectations. Maximize product launch and quarterly forecast accuracy
  • Proven track record of Accounts retails experience, ideally within digital products and services
  • Demonstration of strong commercial awareness and judgment
  • Proven track record of maintaining, developing and managing client relationships
  • Customer Focussed: Able to build effective customer relationships and respond to customer needs quickly. Develops strategic partnerships and sets and monitors internal and external service standards
  • Collaborative: Able to work well as part of a team, and liaise successfully with colleagues at all levels across the business
  • Proactive: A positive, enthusiastic and motivated individual able to work on their own initiative
  • Communicator: Excellent communication skills, with the ability to communicate effectively at all levels internally and with the customer
  • Professional: Able to represent EA to the high standard customers have come to expect, operates with integrity and is commercially aware

Professional Skills

  • Proven sales ability including outstanding negotiation skills, persuasive ability and excellent communication skills
  • Customer-oriented with strong relationship building skills as well as strong negotiation skills
  • Prioritizing skills, time management skills
  • Excellent communication skills, both in written and oral (including skills in developing and delivering presentations)
  • Solid presentation & negotiation skills aligned with excellent inter-personal communication skills, including senior management
  • Strong communication/presentation skills and listening skills in local language and English
  • Excellent relationship building skills and communication skills in English and Arabic

How to write Key Account Manager Resume

Key Account Manager role is responsible for negotiation, presentation, interpersonal, analytical, english, business, customer, selling, relationship, leadership. To write great resume for key account manager job, your resume must include:

  • Your contact information
  • Work experience
  • Skill listing

Contact Information For Key Account Manager Resume

The section contact information is important in your key account manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Telephone number

Work Experience in Your Key Account Manager Resume

The section work experience is an essential part of your key account manager resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous key account manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular key account manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Key Account Manager resume experience can include:

  • Proven effective communication skills & negotiation skills
  • Skills include good negotiating skills. Strategic planning understands healthcare contracts and GPO’s. works well within a team
  • Excellent communication skills, as well as leadership and team management skills
  • Strong interpersonal skills: Very good communications and negotiating abilities as well as high presentation, relationship management
  • Results orientation and strong decision making skills with the ability to prioritize multiple
  • Effective and persuasive communicator with excellent presentation skills

Education on a Key Account Manager Resume

Make sure to make education a priority on your key account manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your key account manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Key Account Manager Resume

When listing skills on your key account manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical key account manager skills:

  • Strong analytical skills and a general commercial awareness. Strong PC Skills
  • Excellent French skills and good English skills
  • Strong ability to influence with experience of presenting and negotiating effectively whilst building strong relationships
  • Strong communication skills and highly developed persuasiveness, influencing and negotiating skills
  • Excellent client relationship skills; persuasive and able to win others round to own way of thinking, and to effectively manage clients’ expectations
  • Excellent communication/presentation skills and listening skills

List of Typical Experience For a Key Account Manager Resume

Experience for regional key account manager resume.

  • Confident and personable manner, contact strength, excellent negotiating skills, team skills and organizational talent
  • Skilled in phone-based business development with strong objection-handling and negotiation skills
  • Sell effectively both over the phone and face to face with demonstrable cold calling experience and effectiveness in B2B sales
  • Build and maintain strong, lasting business relationships with both clients and colleagues through excellent interpersonal skills
  • Demonstrate strong verbal and written communication skills and consistent follow up to the key principals of assigned accounts
  • Superior communication and marketing skills including the proven ability to prepare and deliver presentations and also clearly communicate concepts and ideas
  • Maintain good product knowledge and selling skills
  • Enthusiastic, goal-driven, people orientated, excellent listening skills
  • Excellent Communication (presentation/ oral & written, interpersonal and influencing skills)

Experience For Junior Key Account Manager Resume

  • Strong initiative, problem solving and leadership skills
  • Excellent analytical, thinking and communication skills
  • Excellent selling skills with successful track record
  • Strong communication and networking skills as well as intercultural competencies
  • Strong stake holder management and relationship building skills
  • Your sales and consulting personality is characterized by eloquence and strong negotiation skills

Experience For Assistant Key Account Manager Resume

  • Good negotiating skills to achieve ‘win-win’ deals with our accounts / customers
  • Excellent oral and writing communication, presentation skills
  • Organised: Effectively priorities actions and manages deadlines
  • Strong computational and financial analysis skills
  • Strong computer skills (Excel, PowerPoint, Siebel, SAP, database analytics)

Experience For E-commerce Key Account Manager Resume

  • Excellent skills in English and Portuguese
  • Strong computer skills (Excel, PowerPoint, Siebel, SAP)
  • Good analytical and strategic skills with a long-term vision
  • Good command of English and Chinese communication skills
  • Strong computational and financial analysis skills, need to be proficient with large data sets
  • Strong computer skills (Excel, PowerPoint, database analytics)
  • Proven track record and a very solid experience within sales in FMCG
  • Priorities work effectively an pay attention to detail

Experience For Operational Key Account Manager Resume

  • Strong 10 years of experience selling in the network environment with deal size averaging $100K
  • Persuasive and convincing presentation and selling skills
  • Strong business understanding of the online market. Experience and knowledge of digital sales and trade marketing is required
  • Multi-task effectively without confusion regarding multiple account issues needing issue resolution
  • Proven experience with creating and analysing business cases

Experience For OEM Key Account Manager Resume

  • Valid «В» category driving license, over 1 year of driving experience
  • Proven evidence of creating and implementing programs in a key account which increase sales
  • Experience of effective revenue tracking and sales activity, preferably using a CRM and MS Excel
  • Effectively planning and monitoring the accounts’ performance against business plan, develops alternative strategies when needed
  • Be a selling expert: demonstrate a comprehensive knowledge of selling principles, and strong communication
  • Demonstrated strategic sales performance, building customer relationships, consulting and business development experience are essential
  • Effectively manage and resolve customer conflict during negotiations related to company initiatives

Experience For Group Key Account Manager Resume

  • Initially no direct man management but influencing skills required for both internal and external contacts
  • Well-developed interpersonal skills enabling teamwork and clear communication
  • Creative problem solving skills for complex business challenges
  • Proven experience of successfully working in an individual in Art & Graphics industry
  • Interpersonal, problem-solving and communication skills
  • Self-motivated, with the ability to work autonomously as well as working effectively as part of a team
  • Exceptional communicator with impeccable interpersonal and relationship building skills
  • Demonstrable experience in a similar consultative sales position with experience managing a sales team
  • Proven to deliver rare disease market access strategies that result in funding, i.e. has current rare disease experience and networks established

Experience For Digital Key Account Manager Resume

  • Credible knowledge and experience with general sporting goods with a focus on apparel
  • Credible knowledge and experience with general sporting goods with a focus on footwear and apparel
  • Proven sales track record - ability to set sales strategy, successfully drive execution and deliver solid financial results, , meeting sales quota
  • Proven experience selling to UK Department of Defense and Prime Contractors
  • Exceptional selling or motivational skills
  • Strong influencing and negotiation experience
  • Coordination skill to ensure the team work of various partners in delivery of effective marketing programs

Experience For Key Account Manager Lead Resume

  • Proven experience and detailed understanding of the EW&C domain
  • Field sales experience or related marketing services experience
  •  Advanced skills in resource collaboration with Marketing and Sales Teams
  • Interpersonal Skills/Communication, business acument, influencing
  • Developed analytical, strategic and problem solving skills

Experience For International Key Account Manager Resume

  • Job Specific Skills: Technical product knowledge, sports market and trends, competition and competitors, market and product knowledge, merchandising management
  • Generic Skills: Selling, customer service
  • Prior experience working with retail buyers
  • Proven Key Account Management experience, including management of negotiations at C Suite level
  • Have experience with business development and a proven track record of successful prospecting
  • Demonstrates an overall understanding of company’s vision, priorities and financial objectives

List of Typical Skills For a Key Account Manager Resume

Skills for regional key account manager resume.

  • Good influencing skills, customer-facing skills, solutions-oriented mindset
  • Excellent contextual selling skills with proven record of performance
  • Strong skills and experience in use of key account planning
  • Excellent written and oral communication skills including strong presentation abilities so to transmit with impact
  • Strong planning and organizational skills; able to manage multiple priorities
  • Strong client management, problem solving, effective communication, negotiation and organization skills
  • Demonstrate excellent communication skills
  • Demonstrates strong communication skills and has the ability to interact with all levels of both the customer’s and Cobham organization
  • Outstanding planning and organization skills and evidence of execution on plans

Skills For Junior Key Account Manager Resume

  • Solid financial skills, including an understanding of refining and marketing economics
  • Advanced selling/key account management skills, including delivering a tailored sales experience, based on needs-based selling
  • Demonstrate active listening skills as a springboard for creating relevant value to customers and key Cystic Fibrosis stakeholders
  • Demonstrated aptitude to hone relationship building and over selling skills
  • Effective negotiating powers and influencing skills
  • Persuasive selling, demonstrated negotiation and problem solving skills
  • English skills: good at both speaking and writing
  • Strong presentation skills, ability to work with different levels or functions within the organization, familiar with senior management reporting
  • Proven Key Account Management experience or experience of managing Accounts with multiple locations / business units

Skills For Assistant Key Account Manager Resume

  • Excellent client relationship building and sales development skills
  • Strong networking and project management skills, and the ability to work with diverse, international and multi-cultural teams
  • Strong communication and presentational skills, including fluent written and spoken English
  • Demonstrates expertise in relationship skills which promote and enable a deep understanding the customers’ business goals and objectives
  • Intuitive, innovative and evidence based problem solving skills
  • Shows a clear understanding of customer needs / solid relationship buildingskills
  • Good analytical, planning and presentation skills
  • Strong oral, written communication, and presentation skills (including Advanced usage of Excel, PowerPoint)
  • Good IT skills, with understanding of systems and processes

Skills For E-commerce Key Account Manager Resume

  • Customer Savvy - acts with the customer in mind and maintains effective relationships while maneuvering through complex situation effectively
  • Very strong planning and organization skills
  • Experience in field sales, management, marketing, technical or business development, Chemical Industry sales experience is a strong asset
  • Solid hands-on experience in an analytical role, previous experience in a financial analysis/planning role an asset
  • Excellent communication skills in English and a local language, competent partner at all levels. Speaking multiple Nordic languages is a definite asset
  • Key account management skills; strong understanding of customer needs, structure and business drivers 3- 5 years
  • Strong networking skills with External and Internal business partners such as hotels sales leaders and General Managers

Skills For Operational Key Account Manager Resume

  • Decisive with strong planning and organizational skills
  • Strong English-language business communication skills, both written and spoken, suitable for an Australia corporate setting
  • Excellent interpersonal, problem solving, organizational, communication skills
  • Demonstrated strategic selling skills in complex sales situations
  • Excellent communication, interpersonal & organization skills

Skills For OEM Key Account Manager Resume

  • Very strong interpersonal and presentation skills
  • Annual gross salary: starting from EUR 56.720 (acc. to collective bargaining agreement), significant overpayment according to skills and experience
  • Proven Time Management and Organizational Process skills required
  • Strong presentation skills. Inclined towards Solution selling- able to influence and persuade others to take action or gain buy-in
  • Preferably a solid track record of hematology experience, or specialist hospital experience
  • IT literate, strong analytical skills

Skills For Group Key Account Manager Resume

  • Strong teamworkskills, especially in a cross functional team environment
  • Team player in all aspects – proven collaboration skills
  • Excellent written and verbal skills with the ability to deliver quality presentations to prospective customers
  • PowerPoint presentation skills and the ability to deliver strong Presentations to small groups (1:1 up to c5 people)
  • Excellent communication skills and capacity for teamwork
  • Fluent in Italian + very good English language skills
  • An accomplished team player with excellent people skills

Skills For Digital Key Account Manager Resume

  • Exceptional communication skills (oral & written), solid presenter and documentor
  • Demonstrated experience of proven track record of sales excellence
  • Good PC skills (Words, Excel, Power point and Google mail) and web site knowledge
  • Display excellent interpersonal and oral and written communication skills
  • Strong communication skills at all stakeholder levels
  • Excellent verbal and written communication skills in Englishn French and Spanish, Italian as a nice to have. Confident presenter
  • Fluent written and spoken Turkish language. The position also requires good English in written and verbal communication skills,

Skills For Key Account Manager Lead Resume

  • Excellent negotiation & sales skills
  • Solid and relevant sales or account management experience and/or solution sales management experience. Able to prove record of success
  • Growing sales, profit, and market share while effectively managing trade expenses
  • Outstanding communications skills, in writing and face-to-face
  • Outstanding communication skills both internally as well as externally
  • Outstanding communication skills are essential with the ability to communicate credibly at all levels; influence key stakeholders

Skills For International Key Account Manager Resume

  • Be savvy in creating presentations that tell a compelling story, are engaging and effective in communicating a strong, productive end in mind
  •  Proven experience building, maintaining and leveraging relationships
  • Prior experience working with sales cycles lasting 6 months or longer
  • Superior commercial aptitude, negotiation skills and an expert building and maintaining long cycle time business relationships
  • Knowledgeable about competitor analysis, product positioning strategy, pricing strategies and other tactical skills

List of Typical Responsibilities For a Key Account Manager Resume

Responsibilities for regional key account manager resume.

  • Act as expert by providing guidance to site owners/internal clients on digital solutions, information architecture, best practice and usability, prior to build and launch
  • Strong communication skills with the ability to interact and negotiate effectively at all levels within the organization as well as with external customers
  • Strategic perspective combined with strong executional skills. Strong analytical capabilities, expertise in driving online operation KPI
  • Excellent analytical skills with advanced ability in interpreting and analysing data/statistics/reports etc
  • Excellent analytical skills & problem solving
  • Proven sales experience with experience working in NHS / Private Healthcare

Responsibilities For Junior Key Account Manager Resume

  • Strong key account management skill set, including both consultative and technical sales experience, to support growth of 3M solutions
  • Excellent project management skills and deep marketing knowledge to steer and organize different internal and external cross-functional stakeholders
  • Excellent verbal and written communication skills in English, French and Spanish, Italian as a nice to have. Confident presenter
  • Excellent English and German communication skills, both written and verbal
  • Whitegoods, Brown Goods, Small Consumer Durables or FMCG experience
  • Account management experience gained in FMCG sales; proven track record /sales experience with key international or local retailers

Responsibilities For Assistant Key Account Manager Resume

  • Strong sales ability with a proven record of researching, prospecting, developing relationships, negotiating and closing sales is required
  • Experience managing a sales team with a proven track record of attaining and exceeding goals
  • Creative problem solving, and customer and marketing analysis skills
  • Prior experience in business development / sales / sales-engineering /consulting, preferably in the technology, Internet, e-commerce sectors
  • Excellent Sporting Goods industry - customer and market - understanding

Responsibilities For E-commerce Key Account Manager Resume

  • Team player with outstanding collaboration and interpersonal skills
  • Elling experience with proven record of success
  • Relevant experience or engagement within the food sector, preferably with KAM experience, especially within Storhusholdning (AFH)
  • Effectively sell Hologic’s sales message to all customers in the targeted territory: Paris and surrounding areas
  • Decision quality and timely decision making & analytical skills

Responsibilities For Operational Key Account Manager Resume

  • Account management experience within a technical market and/or selling technical products or raw materials/rolled goods
  • Exemplary and engaging communication, presentation and negotiation skills
  • Technical background and process engineering skills
  • Demonstrate an ambitious and energetic individual with strong work ethic who enjoys being challenged and displays a desire to expand and grow with Commonwealth
  • Proven major account sales ability with a strong record of achieving significant sales growth

Responsibilities For OEM Key Account Manager Resume

  • Sales experience selling products in the diagnostic/ medical market or equivalent combination of education and experience
  • Ideally from within the Sporting Goods industry with experience of the key retailers
  • Demonstrates passion for improving Cystic Fibrosis patient care delivery and strong customer orientation and insight
  • In-depth understanding of the BFSI industry to effectively tap opportunities
  • Negotiation/Influencing skills

Responsibilities For Group Key Account Manager Resume

  • Criticism handling skills
  • Trained in best practice selling skills
  • Proven experience in managing key account
  • Effectively driving revenue delivery by utilization of IHG’s sales tools and rate products
  • Strong record of building relationships based on effective communications and collaboration with internal colleagues as well as external customers

Responsibilities For Digital Key Account Manager Resume

  • Deploy time management and priority setting skill to ensure optimum productivity
  • Demonstrated and proven track record in managing a team of field sales employees, in line with the success in field sales management
  • Working experience in multinational companies with key account management experience desired
  • High level selling skills
  • Demonstrated experience in successful sales and key account management
  • Account Management with a proven record in fashion accessories/ lifestyle or high end consumer goods in the UK
  • Work with Commercial Manager and internal stakeholders to ensure services are delivered effectively against set KPI’s
  • Effectively implement strategies, monitor category performance versus plan and communicate accordingly

Responsibilities For Key Account Manager Lead Resume

  • Functional Competencies: Customer Leadership, Negotiation, Customer Leadership and Presentation Skills
  • Experience in sales (At least 2 years experience in field sales, account management, business development)
  • Solid Sales experience ideally from within the Bio pharm field
  • Possess superb analytical skills
  • Ales experience with high performance/Key account management experience is more considered
  • KAM experience in MNC/3+ years commercial experience
  • Has proven sales and leadership experience within the AV industry.

Responsibilities For International Key Account Manager Resume

  • Identify and effectively qualify sales leads and maintain a sales revenue pipeline as measured in Schneider Electric’s internal CRM systems
  • Communication skills, with ability to clearly articulate goals and objectives. Able to
  • Packaging, printing, paper board making, PE Extrusion and converting experience is preferable
  • Establishing and maintaining strong customer contacts with relevant customer functions and ensuring best in class cooperation at all relevant levels
  • Establishing positive & proactive relationships and working practices with a designated customers through effective cross functional networking
  • Understanding of basic IP, storage encryption or PKI required, previous experience selling network or security hardware desired
  • Managing complex sales activities building strong relationships with NHS stakeholders (lab management, clinicians, finance, and procurement)

Related to Key Account Manager Resume Samples

Global key account manager resume sample, national key account manager resume sample, senior key account manager resume sample, global accounts resume sample, account manager / client manager resume sample, temporary accounting resume sample, resume builder.

Key Account Manager Resume Examples

Writing a great key account manager resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

Create your resume Select from 7 professional resume templates

If you're looking for inspiration when it comes to drafting your own key account manager resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the key account manager job you're after.

Key Account Manager Resume Example

or download as PDF

Essential Components of a Key Account Manager Resume

A Key Account Manager's resume is a critical document that showcases their expertise, experience, and proficiency in managing significant client relationships. Crafting an impactful resume requires careful attention to detail and an emphasis on the attributes that qualify a candidate for the role.

Key elements of the resume include a compelling summary statement, a comprehensive experience section, a list of relevant skills, and educational background. The following sections will delve into each of these components, discussing their significance and the content they should encompass.

Additionally, we will provide guidance on optimizing each section to capture the attention of prospective employers.

1. Contact Information

The contact information is the first point of interaction on your resume. It's essential for Key Account Managers to ensure this information is accurate and professional, as it facilitates communication with potential employers.

How to List Contact Information for a Key Account Manager Resume

Include your full name, phone number, and a professional email address—preferably one that incorporates your first and last names. You may also add your LinkedIn profile and portfolio website if relevant to the position. While some candidates include their home address, it is optional and not always necessary.

Ensure that your contact details are current and double-check for accuracy to avoid missed opportunities for interviews or further discussions about the role.

  • Phone Number
  • Email Address (Professional)
  • LinkedIn Profile (Optional)
  • Portfolio Website (Optional)
  • Home Address (Optional)

Regularly check the contact methods provided to ensure you do not miss any communication from potential employers.

2. Professional Summary

The professional summary is a succinct overview of your career highlights, skills, and qualifications tailored to the specific requirements of the job. It should encapsulate your expertise in managing key accounts, fostering client relationships, and achieving sales objectives.

Highlight your strategic planning abilities, sales achievements, negotiation prowess, collaborative efforts with internal teams, and problem-solving skills. Mention any significant accomplishments or recognitions from previous roles as a key account manager.

Incorporate keywords from the job posting to enhance your resume's visibility to Applicant Tracking Systems (ATS) and demonstrate alignment with the employer's needs.

The professional summary is your opportunity to make a strong initial impact on hiring managers by showcasing your top qualifications for the key account manager position.

  • Handling Key Accounts: Illustrate your effective management of major accounts.
  • Creating Lasting Relationships: Emphasize your interpersonal skills and their role in sustaining long-term client partnerships.
  • Making Strategic Sales Plans: Show your strategic thinking through successful sales initiatives.
  • Hitting Sales Goals: Cite instances where you've met or surpassed sales targets.
  • Negotiating Contracts: Discuss your negotiation skills and their benefits to previous employers.
  • Solving Client Problems: Highlight your problem-solving abilities with examples of resolved client issues.

Note: Be sure to include relevant keywords from the job description to improve your resume's visibility on Applicant Tracking Systems (ATS).

3. Key Skills and Competencies

The skills and competencies section is a vital part of a Key Account Manager's resume, allowing potential employers to quickly assess whether a candidate possesses the necessary skills and expertise for the role.

  • Building Connections: Showcase your ability to nurture and enhance relationships with key clients, demonstrating strong interpersonal skills and diplomacy.
  • Strategic Planning: Highlight your capacity to develop account management strategies that align with client needs and business growth opportunities.
  • Negotiating Skills: Key Account Managers often act as intermediaries between their company and clients, making robust negotiation skills essential.
  • Communication Capabilities: Excellent verbal and written communication skills are crucial for liaising with clients, internal teams, and stakeholders.
  • Problem-Solving Skills: The ability to swiftly address and resolve unexpected issues or conflicts is a key competency for a Key Account Manager.
  • Financial Understanding: Knowledge of financial reporting, budgeting, sales forecasting, and profitability analysis is important for managing accounts effectively.
  • Project Management Abilities: Managing multiple accounts requires strong organizational skills and project management expertise.
  • Industry Awareness: Understanding industry trends, market conditions, and competitor actions can inform better account management strategies.
  • Technical Skills: Proficiency in CRM software or other relevant tools may be necessary, depending on the industry sector.

Related : Key Account Manager Skills: Definition and Examples

4. Work Experience

The Work Experience section is a cornerstone of a Key Account Manager's resume, detailing previous positions, responsibilities, and achievements related to key account management.

List your job title, employer, and tenure, followed by a concise description of your role and contributions. Focus on outcomes and how you added value to the company, rather than just listing duties.

Emphasize skills such as strategic planning, relationship building, negotiation, problem-solving, and communication. Quantifiable achievements, such as sales increases or customer retention improvements, add credibility and give employers a sense of your potential impact.

Use action verbs to describe your work history and tailor this section to the job description, highlighting experiences that align with the employer's requirements.

The Work Experience section should not only reflect your professional journey but also underscore how your past roles have prepared you for a Key Account Manager position.

5. Education and Certifications

Education and certifications are critical components of a Key Account Manager's resume, indicating the candidate's academic achievements and specialized training.

  • School Achievements: A bachelor's degree in business management, sales, marketing, or a related field is typically required. An MBA or other advanced degrees may be preferred. Coursework in strategic management, marketing, consumer behavior, and financial analysis provides foundational knowledge for Key Account Managers.
  • Job Certifications: Professional certifications such as Certified Professional Sales Person (CPSP), Certified Sales Leadership Professional (CSLP), or Certified Strategic Account Manager (CSAM) can distinguish you from other candidates by validating your expertise in sales techniques, account management, and strategic planning.
  • Continuous Learning: Staying abreast of industry developments through workshops, seminars, or online courses is important for Key Account Managers to maintain their competitive edge.
  • Industry-Specific Knowledge: For sectors like IT or pharmaceuticals, an educational background in the relevant field can be advantageous, enabling a deeper understanding of technical aspects and more effective client communication.

Clearly list your educational credentials and certifications on your resume, along with any pertinent coursework or projects that demonstrate your key account management capabilities.

Strong educational qualifications, coupled with professional certifications, not only qualify you for the Key Account Manager role but also showcase your commitment to professional development and excellence in the field.

Related : Key Account Manager Certifications

6. Achievements and Awards

The Achievements and Awards section of a Key Account Manager's resume is a testament to their professional success. It provides tangible evidence of accomplishments and recognition, demonstrating the candidate's ability to excel and exceed expectations.

Quantify achievements where possible, such as sales growth percentages or the management of lucrative accounts. Also, include instances of cost savings, customer satisfaction improvements, or successful negotiations.

Awards are equally important, as they reflect peer or industry acknowledgment of outstanding performance. These could range from internal recognitions like 'Employee of the Month' to industry-wide accolades.

  • Ensure that each achievement or award listed is pertinent to the Key Account Manager role.
  • Focus on skills such as relationship building, strategic planning, problem-solving, and effective communication.

This section helps employers quickly identify top performers who not only meet targets but consistently strive for excellence and continuous improvement.

In summary, the Achievements and Awards section is a crucial part of a Key Account Manager's resume, offering solid proof of past performance and enhancing the candidate's visibility among job applicants.

7. References

The References section can be a valuable addition to a Key Account Manager resume, providing potential employers with the opportunity to verify your professional abilities and character through third-party endorsements.

Here are some guidelines for including references:

  • Select References Wisely: Choose individuals who are familiar with your work ethic and achievements, such as former supervisors, colleagues, or clients.
  • Obtain Permission: Always seek consent before listing someone as a reference to ensure they are prepared for potential inquiries.
  • Provide Complete Information: Include the reference's full name, current job title, company, contact number, and email address, along with your relationship to them.
  • Keep References Informed: Notify your references when you are actively job-seeking and brief them on the positions you are applying for, so they can tailor their recommendations accordingly.
  • Prioritize Professional Over Personal: Professional references are preferable as they can attest to your work performance and professional demeanor.

The References section is not merely an afterthought; it is an integral part of your resume that can further validate your qualifications and impress potential employers.

Related Resume Examples

  • Key Account Executive
  • Accounts Payable Manager
  • Accounts Receivable Manager
  • Account Manager
  • Accounting Manager

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Key Account Manager resume examples for 2024

A strong key account manager resume should highlight a variety of skills and experiences. "Education and certifications complemented with practical experience is what employers like to see," says Dr. Herbert Fiester Ph.D. , Associate Professor, Program Coordinator, Curriculum and Instruction Doctoral Program at Valdosta State University. In addition to showcasing soft skills like strong interpersonal skills and a strong work ethic, it's important to demonstrate the ability to develop strong customer relationships and excel in sales growth. Proficiency in CRM and experience with product development are also valuable assets. According to Dr. Mark Harvey Ph.D., Associate Professor, Director of Graduate and Undergraduate Programs, Coordinator of All-University Honors Program at the University of Saint Mary, "education and experience are probably more important than skills in terms of making more money. An employer can't really tell what your skills are from your resume."

Resume

Key Account Manager resume example

How to format your key account manager resume:.

  • Use the job title 'Key Account Manager' in your resume to match your application.
  • In your work experience section, highlight accomplishments that showcase your ability to increase sales, optimize product offerings, and build customer relationships. Use quantifiable results when possible. For example, 'Increased sales revenue by 20% through strategic education program for high volume internet partners' or 'Managed CRM implementation, resulting in 15% increase in sales profitability and customer satisfaction.'
  • Recruiters suggest keeping your resume to one page. Prioritize relevant skills and accomplishments for key account management roles. Use bullet points to make your resume easy to read and highlight your achievements.

Choose from 10+ customizable key account manager resume templates

Choose from a variety of easy-to-use key account manager resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your key account manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Key Account Manager Resume

Key Account Manager resume format and sections

1. add contact information to your key account manager resume.

Key Account Manager Resume Contact Information Example # 1

Dhruv Johnson

[email protected] | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

2. Add relevant education to your key account manager resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated ( Month, Year or Year are both appropriate)
  • The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc. )

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Key Account Manager Education

Key Account Manager Resume Relevant Education Example # 1

Bachelor's Degree In Business 2004 - 2007

Strayer University Washington, DC

Key Account Manager Resume Relevant Education Example # 2

Bachelor's Degree In Marketing 2002 - 2005

University of North Texas Denton, TX

3. Next, create a key account manager skills section on your resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills ; soft skills are hard to test
  • Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example of skills to include on an key account manager resume

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

A distributor is a supplier who provides stores with goods to sell. This maintains the separation between wholesalers and manufacturers, which is required in some state markets like alcoholic beverages. Distributors are responsible for quickly and safely delivering products to wherever the product is sold in addition to offering special deals for larger packages of product and even introducing a manufacturing company to more wholesalers.

Top Skills for a Key Account Manager

  • Account Management , 10.2%
  • Customer Service , 6.8%
  • Patients , 5.9%
  • Other Skills , 71.4%

4. List your key account manager experience

The most important part of any resume for a key account manager is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of key account managers" and "Managed a team of 6 key account managers over a 9-month project. "

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

  • Prepared project organization and pricing quotes, organizing project documentation.
  • Focused on sales support, report generation and data cleansing in the area of Customer Relationship Management (CRM).
  • Identified improvements in field expense reporting resulting in shorter turnaround times.
  • Processed Sales Force data base requests, updated CRM records, assist manager with special projects/requests as needed, etc.
  • Collected time cards for payroll processing assisting employees with their questions and needs.
  • Supported my Sales Manager by providing product support, time / territory management coaching for other TSRs on my team.
  • Monitored opportunities and processed client purchase orders through CRM software.
  • Recorded, tracked, and managed deals and customer relationships in SAP CRM system.
  • Enhanced local presence and grew sales by utilizing SAP CRM and Mobile Applications.
  • Used CRM software's; SAP and Salesforce, to complete quotes, close sales, and acquire new customers.
  • Launched many businesses into internet advertising.
  • Prospected clientele for publication and online advertising.
  • Managed Online and Offline Advertising Campaigns for Small Business' across Kansas Graphic Design for Internet Banners and Website Advertising.
  • Designed and built effective advertisement campaigns using Yellow Pages and Internet products.
  • Generated business, by representing company during outside field marketing events.
  • Capitalized on increasing revenue in residential U-verse services (TV, Internet, and Home Phone).
  • Assisted clients in developing multi-site data networking solutions, internet connectivity, and web hosting strategies.
  • Engineered and provisioned internet connectivity at transfer speeds from 128K to OC48 offering customers virtually unlimited options for IP connectivity.
  • Managed CRM sales pipeline for management forecasting and proper account and opportunity management.
  • Marketed and sold network service encompassing internet access, voice, data, website development and e-commerce applications.

5. Highlight key account manager certifications on your resume

Specific key account manager certifications can be a powerful tool to show employers you've developed the appropriate skills.

If you have any of these certifications, make sure to put them on your key account manager resume:

  • Certified Sales Professional (CSP)
  • Sales Management
  • Professional Certified Marketer (PCM)
  • Programming in C# Certification
  • Certified Management Accountant (CMA)
  • Project Management Professional (PMP)
  • Certified Manager Certification (CM)
  • Certified Professional, Life and Health Insurance Program (CPLHI)
  • Program Management Professional (PgMP)
  • Strategic Management Professional (SMP)

6. Finally, add an key account manager resume summary or objective statement

A resume summary statement consists of 1-3 sentences at the top of your key account manager resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to emphasize skills and experiences that feature in the job description.

Common key account manager resume skills

  • Account Management
  • Customer Service
  • Customer Relationships
  • Excellent Interpersonal
  • Customer Satisfaction
  • Business Development
  • Project Management
  • Distributors
  • Sales Territory
  • Strong Analytical
  • Sales Growth
  • Product Development
  • Business Reviews
  • Sales Strategies
  • Develop Strong Relationships
  • Trade Shows
  • Business Relationships
  • Sales Targets
  • Product Knowledge
  • Revenue Growth
  • Customer Accounts
  • Sales Objectives
  • Market Trends
  • Market Research
  • National Accounts
  • Product Line
  • Indirect Sales
  • Sales Presentations
  • Client Relationships
  • Sales Volume
  • Promotional Programs
  • Brand Marketing
  • Develop Forecasts
  • Sales Revenue

Key Account Manager Jobs

Links to help optimize your key account manager resume.

  • How To Write A Resume
  • List Of Skills For Your Resume
  • How To Write A Resume Summary Statement
  • Action Words For Your Resume
  • How To List References On Your Resume

Key Account Manager resume FAQs

What is a key account manager's job description, what is a resume for key account management, search for key account manager jobs.

Updated June 25, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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7 KYC Analyst Resume Examples for 2024

A know your customer analyst resume is your key to getting hired in this critical role. This article offers proven examples and strategies to help you. Learn how to highlight your skills, experience, and knowledge of KYC processes. Understand the best ways to display your expertise in risk management, compliance, and customer relations. Get the edge you need in the job market, straight from hiring managers.

Portrait of Jason Lewis

  • 13 Sep 2024 - 5 new sections, including 'Place education effectively', added
  • 13 Sep 2024 - 5 new resume templates, including Aspiring KYC Analyst, added
  • 11 Sep 2024 - Article published

  Next update scheduled for 21 Sep 2024

Here's what we see in top KYC analyst resumes.

Show Impact Using Numbers : The best resumes use metrics like reduced client onboarding time by 20% , decreased compliance penalties by 15% , increased efficiency in data processing by 30% , and enhanced fraud detection rates by 25% . These numbers show how you can add value.

Include Relevant Skills : Include skills on your resume that you have and are mentioned on the job description. Some popular ones are AML software , data analysis , regulatory compliance , SAS , and risk assessment . But don't include all of them, choose the ones you have and are mentioned in the JD.

Trends In Automated Tools : Automation in KYC analysis is rising. Mention if you have experience with AI analytics tools or machine learning .

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widget 2: red / but not serious Here's a short quick tip / warning for people to include. If your symptoms get worse or do not improve after 1 day, go to a lower altitude if you can. Try to go around 300 to 1,000 metres lower.

helpful blue / but not serious Here's a short quick tip / warning for people to include. Here's a short quick tip / warning for people to include. Here's a short quick tip / warning for people to include. Here's a short quick tip / warning for people to include. Here's a short quick tip / warning for people to include. Here's a short quick tip / warning for people to include. Here's a short quick tip / warning for people to include.

KYC Analyst Resume Sample

Find out how good your resume is.

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Get a score for your resume

Want to know how your resume stacks up for kyc analyst roles? Our resume scoring tool gives you instant feedback on your application. It evaluates key criteria that recruiters in the financial compliance sector look for, helping you understand your resume's strengths and areas for improvement.

Upload your resume now for a free, unbiased assessment. You'll get a clear score and practical tips to make your application stand out to hiring managers. This straightforward evaluation can help you land more interviews in the kyc field.

Place education effectively

When you are preparing your resume as a kyc analyst, it helps to remember the order in which you list your education is key to showing your strengths. If your last study or training is closely related to kyc and is significant, like a specialized course in compliance or anti-money laundering, list it at the top of your resume. This will catch a hiring manager's attention right away.

For those who are not recent graduates and have built experience in the field, your work history should come first. Your education section then follows to support your practical skills. In this industry, showing hands-on experience with kyc procedures and regulations is often more important than academic achievements alone.

Knowledge of regulations

Emphasize your understanding of local and international regulations related to kyc, including BSA, AML, and FATCA. Your knowledge in these areas is crucial.

Show your ability to stay up-to-date with ever-changing legal requirements by including any recent training or professional development courses you have completed.

Junior KYC Analyst Resume Sample

Right length for your resume.

Keep your resume length in check. If you have less than 10 years of experience in roles like kyc analysis, aim to fit your resume on one page. Focus on your most recent and relevant work experiences. You don't need to list every job you've ever had, just the ones that matter for the job you want.

For those with more than 10 years of experience or at a senior level, two pages are acceptable. Make sure to use the first page to highlight your strongest qualifications and achievements. Your goal is to show, on this first page, why you are a good fit for the role. Keep the layout clean and easy to read. Small fonts and tight margins can make a resume hard to read and can hide your best points.

Senior KYC Analyst Resume Sample

Accreditations and certifications.

Include any specific certifications or accreditations related to know-your-customer (kyc) regulations, such as ACAMS or CFE, as these show your commitment and expertise in the field.

Highlight any training you have completed related to anti-money laundering (AML) rules or compliance standards. This can set you apart from other candidates.

KYC Analyst with Cryptocurrency Specialization Resume Sample

Aspiring kyc analyst resume sample.

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Job-Winning Business Development Account Manager Resume Example & Tips

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  • • Developed and implemented account strategies that resulted in a 25% increase in new business opportunities for federal clients.
  • • Led a team of 10 professionals to streamline consulting projects, reducing project turnaround time by 15%.
  • • Authored detailed pipeline creation reports, adding $2M in potential revenue for the upcoming fiscal year.
  • • Analyzed market trends and adapted strategies to capture a $1M contract with a major government agency.
  • • Collaborated with internal teams to deliver consistent and quality service, leading to a 20% improvement in client satisfaction rates.
  • • Established long-term relationships with key decision-makers, driving new business initiatives and extending company footprint.
  • • Executed strategic business plans that increased the company's federal contracts by 30% within one year.
  • • Managed a portfolio of federal client accounts, generating an additional $500K annually.
  • • Created and coordinated pursuit teams for high-value contracts, achieving an 85% success rate in bids.
  • • Collaborated with cross-functional teams to identify new market opportunities, leading to a 10% expansion in market share.
  • • Coordinated with program management teams to ensure the successful execution of client projects, enhancing client relationships.
  • • Assisted in creating account plans for federal agencies, contributing to winning contracts worth over $200K.
  • • Provided support for business development initiatives, resulting in a 10% growth in new client engagements.
  • • Conducted market research to identify potential client needs, enhancing strategic proposal development.
  • • Helped streamline the business development process, saving 5% in operational costs.

Business Development Account Managers are the silent engines driving growth in every forward-thinking company. They spearhead new initiatives, forging partnerships that open doors to opportunities. Their knack for identifying untapped markets ensures your business stays ahead.

To excel in this pivotal role, they need a blend of sales prowess, analytical minds, and an unyielding drive. Companies value their ability to craft lucrative deals and nurture long-term client relationships.

When crafting your Business Development Account Manager resume, make sure it showcases your achievements and the impact you've had on previous employers.

How to Structure a Job-Winning Business Development Account Manager Resume

Crafting a resume for a Business Development Account Manager involves highlighting specific sections to showcase your qualifications effectively.

  • Contact information: This is usually located at the top of your resume. Include your full name, phone number, email, and LinkedIn profile here. Potential employers need to know how to reach you.
  • Professional summary: Provide a concise overview of your experience and skills. This should be a few sentences long, summarizing your career achievements. It's the first thing hiring managers will read, so make it compelling.
  • Work experience: Detail your relevant employment history. Include the company name, job title, and dates of employment. Describe your responsibilities and achievements in each role in bullet points.
  • Education: List your educational background. Include the degree earned, the institution's name, and graduation dates. This section verifies your qualifications and provides context to your experience.
  • Skills: Highlight specific skills relevant to business development and account management. This can include sales techniques, negotiation, and customer relationship management. Employers will look here to gauge your qualifications quickly.

In addition to the main sections, there are a few other sections you can include to strengthen your resume.

  • Certifications: Any certifications related to your role can add value. Include the certification name, issuing organization, and date received. It shows your commitment to continuous learning and professional growth.
  • Professional affiliations: Mention any relevant industry associations or groups you are part of. Include the organization's name and your role or membership type. Affiliation with professional groups demonstrates your active participation in the industry.
  • Languages: If applicable, list any languages you speak fluently. State the language and your proficiency level. This can be advantageous in roles that require interactions with diverse clientele.

Top Hard Skills for Business Development Account Manager Resumes

  • Sales Strategy
  • CRM Software
  • Market Research
  • Lead Generation
  • Contract Negotiation
  • Data Analysis
  • Project Management
  • Financial Analysis
  • Digital Marketing
  • Product Knowledge

Top Soft Skills for Business Development Account Manager Resumes

  • Communication
  • Relationship Building
  • Problem Solving
  • Time Management
  • Negotiation
  • Team Collaboration
  • Adaptability
  • Critical Thinking

Top Action Verbs for Business Development Account Manager Resumes

  • Implemented
  • Facilitated

Frequently Asked Questions

How long should my business development account manager resume be.

Your resume should ideally be one page if you have less than ten years of experience. However, if your career spans over a decade, it's acceptable to extend it to two pages. The key is to ensure that every piece of information you include is relevant and succinctly highlights your skills and accomplishments. Avoid unnecessary fluff and prioritize showcasing how your experience aligns with the job you are targeting.

What is the best format for a Business Development Account Manager resume?

A reverse-chronological format is often the best choice for a Business Development Account Manager resume. This format highlights your most recent experience first, making it easy for hiring managers to see your career progression and most relevant skills. Start with your current or most recent position and work backward, listing your job titles, company names, locations, and dates of employment. This format helps you effectively display your achievements and growth in the roles you've held.

What should I highlight on my Business Development Account Manager resume to stand out?

Focus on your achievements in driving business growth, securing new accounts, and maintaining strong client relationships. Clearly articulate how your strategic planning and execution led to revenue increases or market expansion. Highlight any specific skills related to client management, negotiation, and sales strategy. Showcasing your ability to adapt to different market conditions and your knowledge of industry trends can further differentiate your resume.

What are some ways to quantify my experience on my Business Development Account Manager resume?

Quantifying your experience is crucial in demonstrating your impact. For example, mention the percentage by which you increased sales or market share. State the number of new accounts you acquired or the value of contracts you secured. Include specifics about revenue targets you met or exceeded. Using numbers and percentages gives your accomplishments a tangible context, making it easier for hiring managers to understand the scale of your success.

For more inspiration, why not check out our free resource of job-focused resume examples?

Advertising Account Manager resume example

Advertising Account Manager

Advertising Account Managers are the heart of every successful marketing campaign, connecting clients' visions with creative brilliance. Their expertise transforms abstract ideas into captivating advertisements that resonate with audiences. Without them, brands would struggle to reach their full potential and impact. An effective Advertising Account Manager must have outstanding communication skills and a strategic mindset. When applying for a job, their ability to foster client relationships and manage projects efficiently will be highly valued. Your Advertising Account Manager resume should highlight these skills prominently to stand out.

Client Account Manager resume example

Client Account Manager

The heartbeat of any successful company isn't just its product or service; it's the people who build and maintain meaningful client relationships. Client Account Managers are the unsung heroes, working diligently behind the scenes to ensure client satisfaction and loyalty. They foster trust, manage expectations, and act as the bridge between the client and the organization. Possessing a mix of strong communication, problem-solving, and organizational skills is crucial for excelling in this role. Activities such as client interactions, project coordination, and performance tracking will greatly showcase their value. When crafting your Client Account Manager resume, it's important to highlight these abilities and experiences to stand out to potential employers.

Retail Account Manager resume example

Retail Account Manager

Retail Account Managers are the heartbeat of any consumer-oriented business. They bridge the gap between consumers and the brand, ensuring that customer needs are not just met but exceeded. With their keen insights and customer-centric approach, they play an irreplaceable role in driving sales and fostering brand loyalty. Your role demands an array of skills: impeccable communication, strategic thinking, and sharp analytical abilities. Being valued for your knack for identifying opportunities and optimizing account performance is critical when applying for such a position. Therefore, a well-crafted Retail Account Manager resume is paramount to highlight these competencies and set you apart in the job market.

COMMENTS

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