market research and competitive analysis example

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market research and competitive analysis example

What Is a Competitive Analysis — and How Do You Conduct One?

Christine White

Updated: October 04, 2024

Published: June 19, 2017

Every time I work with a new brand, one of my highest priorities is conducting a competitive analysis.

marketing conducting a competitive analysis

A competitive analysis report helps me understand the brand’s position in the market, map competitors’ strengths/weaknesses, and discover growth opportunities.

In this article, I’ll break down the steps I follow to conduct competitor analysis and identify ways to one-up top brands in the market.

Table of Contents

What is competitive analysis?

Why do a competitor analysis, what is competitive market research, competitive analysis in marketing, how to conduct competitive analysis in 5 quick steps, how to do a competitive analysis (the extended cut), competitive analysis templates, competitive product analysis, competitive analysis example, competitive analysis: faqs.

Competitive analysis is the process of comparing your competitors against your brand to understand their core differentiators, strengths, and weaknesses. It’s an in-depth breakdown of each competitor’s market position, sales & marketing tactics, growth strategy, and other business-critical aspects to see what they’re doing right and find opportunities for your business.

Competitive analysis gives you a clearer picture of the market landscape to make informed decisions for your growth.

That said, you have to remember that competitive analysis is an opportunity to learn from others. It isn’t:

  • Copying successful competitors to a T.
  • Trying to undercut others’ pricing.
  • A one-and-done exercise.

Let’s look at how this exercise can help your business before breaking down my 5-step competitive analysis framework.

market research and competitive analysis example

10 Free Competitive Analysis Templates

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  • SWOT Analysis
  • Battle Cards
  • Feature Comparison
  • Strategic Overview

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If you’re unsure about investing time and effort in analyzing your competitors, know that it will give you a complete picture of the market and your position in it.

Here are six main reasons I perform a competitive analysis exercise whenever working with a brand for the first time.

1. Find competitors’ strengths and weaknesses.

What are your competitors doing right to drive their growth? Analyzing the ins and outs of an industry leader will tell you what they did well to reach the top position in the market.

By looking at competitor strengths and weaknesses, you will identify opportunities for your own business.

I personally love analyzing competitor strengths. It’s easy to become short-sighted when looking internally only at your website, marketing, and business. Analyzing competitors will open your eyes to what the market is up to, what looks good, functions well, and would benefit your business.

Competitor weaknesses are of equal importance, particularly if the competitor is quite aspirational in that you’d love to get to where they are. Analyze areas in which they fall short and devise a plan to avoid making the same mistakes.

Pro tip: Look at company and product reviews to find the weaknesses that most bother your audiences. Commonalities can be used in marketing messaging to persuade people to try you instead, or you can go into product development knowing exactly what problem to solve.

2. Identify opportunities.

Conducting a competitor analysis can be hugely beneficial for brands. It can be an affordable way to identify many opportunities to improve your business.

As an example of opportunities you might find, you can build a picture of messaging that works by analyzing what your competitors say about their products or USPs. This information might inspire your marketing.

Rachel Andrea Go is a marketing director who uses competitor analysis to learn what messages resonate with her audiences. She recommends, “Instead of saying, ‘Best project management software,’ one of your competitors might say, ‘Get time back by letting our software manage your projects.’

“By framing their software as ‘time-saving,’ your competition positions their software not only as a solution for project managers but also as a way to save time.

“Look at the language they employ on their websites, landing pages, and social media posts to communicate their USPs and pay attention to how their followers react.”

There are tools available that will help you analyze a competitor thoroughly. I do a lot of digital competitor analysis. In most cases, I can find so many opportunities through competitor analysis alone that I could keep my client’s team busy for months .

Top tip: It’s easy to get carried away with competitor analysis and lose sight of what really matters and drives your business. Don’t get too hung up on closing the gap on competitors. You must keep your business front of mind at all times. Do the analysis, but think carefully about the opportunities you will seize. They must be a) right for your business and b) likely to move the needle.

3. Identify your differentiators.

Think of competitor analysis as a chance to reflect on your own business and discover what sets you apart from the crowd.

There’s no doubt that there will be some key differentiators between your business and your competitors. Many will be for good reason, and you’ll be glad to see it.

But if you keep an open mind while conducting your analysis, there’s a good chance you’ll find differentiators in messaging, word choices, and USPs, some of which may make you think about your own business differently.

Top tip: You should be fairly strategic about competitor analysis. It’s common for brands to focus on the most aspirational competitors, but you need to get honest with yourself and consider your market position. Don’t be afraid to dream big, but balance analysis of the biggest players with some that are closer to where your business is, too.

5. Get closer to your target audience.

A good competitor analysis framework zooms in on your audience. It gives you a pulse of your customers by evaluating what they like, dislike, prefer, and complain about when reviewing competing brands.

You can discover how your audience talks about competitors, what they love so you can emulate it if it makes sense, and what they loathe so you can avoid it or use that to your advantage.

Top tip: Social media, forums, and review sites are excellent sources of qualitative data where you can learn your audience's feelings in their own words.

6. Discover new competitors.

This one might sound backward. Don’t you need your competitors before you can start competitive analysis? Well, yes … and no.

As mentioned above, I’ve seen many brands fall into the trap of analyzing aspirational competitors and miss out on brands that are attracting their audiences and winning business where they should be.

Dan White is an SEO consultant who conducts competitor analysis for his clients. White says, “One of the big things I tend to focus on is who [my clients] share similar keywords with. It opens their eyes to understanding who they think their competitors are and who their competitors are, which are two very different things in Google.”

White raises an excellent point. When it comes to digital competitor research, SEO, and content, I often refer to competitors as “business competitors” and “content competitors.”

Think of your business competitors as the businesses who do the same kind of work you do, the businesses you might lose business to. Content competitors, however, may be serving your audience online, bringing them into communities, or providing alternative solutions that could leave you forgotten.

In a digital world, it’s almost impossible to know who all your competitors are, and those local may not be the only competitors to keep an eye on.

7. Set benchmarks for success.

A competitor analysis gives you a realistic idea of mapping your progress with success metrics. While every business has its own path to success, you can always look at a competitor’s trajectory to assess whether you’re on the right track.

Top tip: If you have the privilege of checking in regularly, say every quarter, every six months, or even every year, you can keep a note of some KPIs to monitor business growth. I tend to do competitor analysis every year or so for my clients. You can compare reports to years previous to track everyone’s trajectory.

The bottom line: Whether you’re starting a new business or revamping an existing one, a competitive analysis eliminates guesswork and gives you concrete information to build your business strategy.

Competitive market research is a vital exercise that goes beyond merely comparing products or services. It involves an in-depth analysis of the market metrics that distinguish your offerings from those of your competitors.

A thorough market research doesn't just highlight these differences but leverages them, laying a solid foundation for a sales and marketing strategy that truly differentiates your business in a bustling market.

In the next section, we’ll explore the nuts and bolts of conducting a detailed competitive analysis tailored to your brand.

Essential Aspects to Cover in Competitive Analysis Research

Before we walk through our step-by-step process for conducting competitor analysis, let’s look at the main aspects to include for every competitor:

  • Overview. A summary of the company — where it’s located, target market, and target audience.
  • Primary offering. A breakdown of what they sell and how they compare against your brand.
  • Pricing strategy. A comparison of their pricing for different products with your pricing.
  • Positioning. An analysis of their core messaging to see how they position themselves. Customer feedback: A curation of what customers have to say about the brand.

Now, it’s time to learn how to conduct a competitive analysis with an example to contextualize each step.

Every brand can benefit from regular competitor analysis. By performing a competitor analysis, you'll be able to:

  • Identify gaps in the market.
  • Develop new products and services.
  • Uncover market trends.
  • Market and sell more effectively.

As you can see, learning any of these four components will lead your brand down the path of achievement.

Next, let's dive into some steps you can take to conduct a comprehensive competitive analysis.

As a content marketer, I’ve performed a competitive analysis for several brands to improve their messaging, plan their marketing strategy, and explore new channels.

The good news for the most savvy marketers is that competitor analysis is getting easier and less time-consuming. According to HubSpot’s 2024 State of Marketing report , AI is helping considerably with research. 33% ranked it as #1, above context creation (31%) and data analysis and reporting (30%).

Here are the five quick steps I follow to analyze competitors. For extra steps, keep reading onto the next section where I share even more.

1. Identify and categorize all competitors.

The first step is a simple yet strategic one. You have to identify all possible competitors in your industry, even the lesser-known ones. The goal here is to be aware of all the players in the market instead of arbitrarily choosing to ignore a few.

As you find more and more competitors, categorize them into these buckets:

  • Direct competitors. These brands offer the same product/service as you to the same target audience. People will often compare you to these brands when making a buying decision. For example, Arcade and Storylane are direct competitors in the demo automation category.
  • Indirect competitors. These businesses solve the same problem but with different solutions. They present opportunities for you to expand your offering. For example, Scribe and Whatfix solve the problem of documentation + internal training, but in different ways.
  • Legacy competitors. These are established companies operating in your industry for several years. They have a solid reputation in the market and are a trusted name among customers. For example, Ahrefs is a legacy competitor in the SEO industry.
  • Emerging competitors. These are new players in the market with an innovative business model and unique value propositions that pose a threat to existing brands. For example, ChatGPT came in as a disruptor in the conversational AI space and outperformed several brands.

Here’s a competitive matrix classifying brands in the community and housing space:

how to conduct a competitor analysis

Asana, Basecamp, Monday.com, MeisterTask

Slack, Notion, Coda

Microsoft Project, Jira

ClickUp, Airtable

2. Determine each competitor’s market position.

Once you know all your competitors, start analyzing their position in the market.

This step will help you understand where you currently stand in terms of market share and customer satisfaction. It’ll also reveal the big guns in your industry — the leading competitors to prioritize in your analysis report.

Plus, visualizing the market landscape will tell you what’s missing in the current state. You can find gaps and opportunities for your brand to thrive even in a saturated market.

To map competitors’ market positions, create a graph with two factors: market presence (Y-axis) and customer satisfaction (X-axis). Then, place competitors in each of these quadrants:

  • Niche. These are brands with a low market share but rank high on customer satisfaction. They’re likely targeting a specific segment of the audience and doing it well.
  • Contenders. These brands rank low on customer satisfaction but have a good market presence. They might be new entrants with a strong sales and marketing strategy.
  • Leaders. These brands own a big market share and have highly satisfied customers. They’re the dominant players with a solid reputation among your audience.
  • High performers. These are another category of new entrants scoring high on customer satisfaction but with a low market share. They’re a good alternative for people not looking to buy from big brands.

This visualization will tell you exactly how crowded the market is. But it’ll also highlight ways to gain momentum and compete with existing brands.

Here’s a market landscape grid by G2 documenting all of Trello’s competitors in the project management space. For a leading brand like Trello, the goal would be to look at top brands in two quadrants: “Leaders” and “High Performers.”

market landscape grid from G2

Offers a free tier and paid plans starting from $10.99/month per user. Advanced features and integrations are available at higher price points​​.

Considered one of the best project management tools, with a slightly more robust feature set compared to competitors​​.

4. Deep dive into their marketing strategy.

While the first few steps will tell you what you can improve in your core product or service, you also need to find how competitors market their products.

You need to deep-dive into their marketing strategies to learn how they approach buyers. I analyze every marketing channel, then note my observations on how they speak to their audience and highlight their brand personality.

Here are a few key marketing channels to explore:

  • Website. Analyze the website structure and copy to understand their positioning and brand voice.
  • Email. Subscribe to emails to learn their cadence, copywriting style, content covered, and other aspects.
  • Paid ads. Use tools like Ahrefs and Semrush to find if any competitor is running paid ads on search engines.
  • Thought leadership. Follow a brand’s thought leadership efforts with content assets like podcasts, webinars, courses, and more.
  • Digital PR. Explore whether a brand is investing in digital PR to build buzz around its business and analyze its strategy.
  • Social media. See how actively brands use different social channels and what kind of content is working best for them.
  • Partnerships. Analyze high-value partnerships to see if brands work closely with any companies and mutually benefit each other.

You can create a detailed document capturing every detail of a competitor’s marketing strategy. This will give you the right direction to plan your marketing efforts.

5. Perform a SWOT analysis.

The final step in a competitive analysis exercise is creating a SWOT analysis matrix for each company. This means you‘ll take note of your competitor’s strengths, weaknesses, opportunities, and threats. Think of it as the final step to consolidate all your research and answer these questions:

  • What is your competitor doing well? (Products, content marketing, social)
  • Where do they have an advantage over your brand?
  • What is the weakest area for your competitor?
  • Where does your brand have the advantage over your competitor?
  • In what areas would you consider this competitor a threat?
  • What could competitors do better?
  • Are there opportunities in the market that your competitor has identified?

You‘ll be able to compare their weaknesses against your strengths and vice versa. By doing this, you can better position your company, and you’ll start to uncover areas for improvement within your own brand.

You can use tools like Miro to visualize this data. Once you visually present this data, you’ll get a clearer idea of where you can outgrow each competitor.

SWOT analysis graphic

Feature

PS5 Standard

Nintendo Switch

Hard drive space

825 GB

32 GB

RAM

16 GB

4 GB

USB ports

4 ports

1 USB 3.0, 2 USB 2.0

Ethernet connection

Gigabit

None

3. Pinpoint differentiators.

With basic features compared, it’s time to dive deeper with differentiators. While a glance at the chart above seems to indicate that the PS5 is outperforming its competition, this data only tells part of the story.

Here’s why: The big selling point of the standard and OLED Switch models is that they can be played as either handheld consoles or docked with a base station connected to a TV. What’s more, this “switching” happens seamlessly, allowing players to play whenever, wherever.

The PlayStation offering, meanwhile, has leaned into market-exclusive games that are only available on its system to help differentiate it from its competitors.

4. Identify market gaps.

The last step in a competitive product analysis is looking for gaps in the market that could help your company get ahead.

When it comes to the console market, one potential opportunity gaining traction is the delivery of games via cloud-based services rather than physical hardware.

Companies like Nvidia and Google have already made inroads in this space, and if they can overcome issues with bandwidth and latency, it could change the market at scale.

How do you stack up against the competition? Where are you similar, and what sets you apart? This is the goal of competitive analysis.

By understanding where your brand and competitors overlap and diverge, you’re better positioned to make strategic decisions that can help grow your brand.

Of course, it’s one thing to understand the benefits of competitive analysis, and it’s another to actually carry out an analysis that yields actionable results. Don’t worry — we’ve got you covered with a quick example.

Sony vs. Nintendo: Not all fun and games.

Let’s take a look at popular gaming system companies Sony and Nintendo.

Sony’s newest offering — the PlayStation 5 — recently hit the market but has been plagued by supply shortages.

Nintendo’s Switch console, meanwhile, has been around for several years but remains a consistent seller, especially among teens and children.

This scenario is familiar for many companies on both sides of the coin; some have introduced new products designed to compete with established market leaders, while others are looking to ensure that reliable sales don’t fall.

Using some of the steps listed above, here’s a quick competitive analysis example.

In our example, it’s Sony vs. Nintendo, but it’s also worth considering Microsoft’s Xbox, which occupies the same general market vertical.

This is critical for effective analysis; even if you’re focused on specific competitors and how they compare, it’s worth considering other similar market offerings.

PlayStation offers two PS5 versions, digital and standard, at different price points, while Nintendo offers three versions of its console.

Both companies also sell peripherals — for example, Sony sells virtual reality (VR) add-ons, while Nintendo sells gaming peripherals such as steering wheels, tennis rackets, and differing controller configurations.

When it comes to sales tactics and marketing, Sony and Nintendo have very different approaches.

In part thanks to the recent semiconductor shortage, Sony has driven up demand via scarcity — very low volumes of PS5 consoles remain available. Nintendo, meanwhile, has adopted a broader approach by targeting families as its primary customer base.

This effort is bolstered by the Switch Lite product line, which is smaller and less expensive, making it a popular choice for children.

The numbers tell the tale : Through September 2021, Nintendo sold 14.3 million consoles, while Sony sold 7.8 million.

Sony has the higher price point: Their standard PS5 sells for $499, while Nintendo’s most expensive offering comes in at $349. Both offer robust digital marketplaces and the ability to easily download new games or services.

Here, the key differentiators are flexibility and fidelity. The Switch is flexible — users can dock it with their television and play it like a standard console or pick it up and take it anywhere as a handheld gaming system.

The PS5, meanwhile, has superior graphics hardware and processing power for gamers who want the highest-fidelity experience.

5. Analyze how your competitors market their products.

If you compare the marketing efforts of Nintendo and Sony, the difference is immediately apparent: Sony’s ads feature realistic in-game footage and speak to the exclusive nature of their game titles.

The company has managed to secure deals with several high-profile game developers for exclusive access to new and existing IPs.

Nintendo, meanwhile, uses brightly lit ads showing happy families playing together or children using their smaller Switches while traveling.

6. Analyze the level of engagement on your competitor's content.

Engagement helps drive sales and encourage repeat purchases.

While there are several ways to measure engagement, social media is one of the most straightforward: In general, more followers equates to more engagement and greater market impact.

When it comes to our example, Sony enjoys a significant lead over Nintendo: While the official PlayStation Facebook page has 38 million followers, Nintendo has just 5 million.

Competitive analysis is complex, especially when you’re assessing multiple companies and products simultaneously.

To help streamline the process, we’ve created 10 free templates that make it possible to see how you stack up against the competition — and what you can do to increase market share.

Let’s break down our SWOT analysis template. Here’s what it looks like:

image of the SWOT analysis template

The Beginner's Guide to the Competitive Matrix [+ Templates]

What is a Competitive Analysis — and How Do You Conduct One?

What is a Competitive Analysis — and How Do You Conduct One?

9 Best Marketing Research Methods to Know Your Buyer Better [+ Examples]

9 Best Marketing Research Methods to Know Your Buyer Better [+ Examples]

SWOT Analysis: How To Do One [With Template & Examples]

SWOT Analysis: How To Do One [With Template & Examples]

28 Tools & Resources for Conducting Market Research

28 Tools & Resources for Conducting Market Research

Market Research: A How-To Guide and Template

Market Research: A How-To Guide and Template

TAM, SAM & SOM: What Do They Mean & How Do You Calculate Them?

TAM, SAM & SOM: What Do They Mean & How Do You Calculate Them?

How to Run a Competitor Analysis [Free Guide]

How to Run a Competitor Analysis [Free Guide]

5 Challenges Marketers Face in Understanding Audiences [New Data + Market Researcher Tips]

5 Challenges Marketers Face in Understanding Audiences [New Data + Market Researcher Tips]

Causal Research: The Complete Guide

Causal Research: The Complete Guide

10 free templates to help you understand and beat the competition.

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What is competitive analysis? Template, examples, and how-to

market research and competitive analysis example

In this comprehensive guide, we’ll define what a competitive analysis is, describe the benefits product teams stand to gain from conducting one, and walk through the steps of how to do a competitive analysis.

What Is Competitive Analysis? Template, Examples, And How-To

Through the tutorial, we’ll refer to examples to demonstrate how each step of a competitive analysis works in practice. We’ll also provide a list of customizable, free competitive analysis templates for you to use when completing these steps on your own.

Complete guide to competitive analysis

Picture this: you just came up with the next disruptive, game changing, AI-powered e-commerce marketplace. The objective is to connect buyers with sellers to fulfill their tailored and customized product needs.

You’re confident your product will take on Etsy and other big players in the market. You did some market and user research and have a good idea of your ideal customer and their (underserved) needs. Based on this data, you believe your marketplace can reach product-market fit quickly.

It’s now time for you to dust off your copy of Sun Tzu’s  T he Art of War . Why is that, you ask?

The Art of War is an ancient Chinese military textbook that, although dated somewhere between ~500–400 B.C., is one of the most influential management books out there to this day. It provides great strategic and tactical advice. Moreover, it provides guidance to help you assess yourself and your competition to gain an advantage.

Maintaining a competitive advantage is the goal. Even if you have the best product in the world and you know there is a market for it, if you don’t understand your competition, you‘re bound to fail. That’s why you need to perform a competitive analysis.

As the band Rage Against the Machine would say, know your enemy .

What is competitive analysis?

Competitive analysis (sometimes called a competitor analysis or competition analysis) is exactly what it sounds like: a structured approach to identifying and analyzing your competitors. More concretely, it’s an assessment of your competition’s offerings, strategy, strengths, and weaknesses.

A competitive analysis helps you answer questions such as:

  • Which other companies are providing a solution similar to ours?
  • What are the ideal customer’s minimum expectations?
  • What are they currently not getting from our product with regard to those expectations?
  • What barriers do competitors in the market fce?
  • What should we avoid introducing in our product?
  • What price are customers willing to pay for our product?
  • What value do we need to provide to make our product stand out in the market?
  • What trends are happening and how might they change the playing field?

When conducted thoroughly and regularly, a competitive analysis provides you with tons of information that can be used to improve and optimize your product. The end result is a holistic overview of your competitor landscape.

Why do a competitive analysis?

Competitive analysis is a fundamental product management instrument. It helps PMs learn what works and what doesn’t when trying to acquire market share, identify market trends, and locate gaps in their product offering.

Competitive analysis exists to help you avoid making mistakes and empower you to beat competitors to the punch in the pursuit of product growth and success.

Knowing your competition will bring you great rewards. Conducting a competitive analysis will help you more effectively:

  • Create benchmarks
  • Identify opportunities to better serve customers
  • Make strategic decisions
  • Determine your pricing strategy
  • Identify market gaps
  • Determine distribution and marketing strategies

Typically, the first time you create a competitor analysis is when doing your market research. This helps you get an idea of the product-market fit , which will evolve along your journey.

As a product manager, your role is not to analyze how well your competitors are able to showcase themselves. It is your job to make the product what the customer needs it to be. Understanding your competitor’s capabilities, pricing, and product positioning helps you in this.

Keep in mind that your competitors will likely showcase themselves to appear better than they probably are. You’ll be able to acquire tons of information about them, but you should take that information with a pinch of salt.

How to do a competitive analysis

There is no a single way to do a competitive analysis. In general, a competitive analysis is made up of three fundamental components:

  • A shortlist of competitors
  • A competitor deep dive
  • A holistic overview and strategy

Diagram: How To Do A Competitive Analysis

To demonstrate how to do a competitor analysis, we’ll refer back to the example outlined in the introduction.

market research and competitive analysis example

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market research and competitive analysis example

Remember, in our example, we’re looking to disrupt the market with an AI-powered e-commerce marketplace app that helps buyers and sellers connect to fulfill highly customized orders. Let’s call our innovative new product AGORA.

1. Create a shortlist of your competitors

Three Types Of Competitors To Include In A Competitor Analysis: Direct, Indirect, And Replacement

There are three types of competitors:

  • Direct — Competitors that offer the same product and target the same ideal customer; you are battling direct competitors heads-on
  • Indirect — Competitors that either offer a somewhat similar product or target the same ideal customer
  • Replacement — Competitors that offer a different product but target the same ideal customer

For a competitive analysis, you need to identify at least your direct and indirect competitors. So how do you do that? By looking inward and researching obsessively .

Look inward

To figure out who your direct and indirect competitors are, you need to look inward first to understand your product positioning: who are you servicing and what is the offering you are providing?

You can answer these questions by doing a self-assessment using the product canvas . Originally introduced by Roman Pichler, the product canvas has since tbeen tweaked and refined.

In its core, the product canvas covers:

  • The name of the product
  • Objectives and key metrics for success
  • The ideal customer
  • A high-level overview of what’s required to meet the customer’s needs
  • Just enough product details about short-term goals

For our example product, the competitive analysis might look something like this:

Competitive Analysis Example

Research obsessively

A simple Google search using keywords from your self-assessment can get you pretty far. Other resources that can help you identify your competitors include tools such as Crunchbase, Similarweb, Statista, etc.

As the old saying goes, the customer knows best. If you don’t have many customers yet, review sites such G2, Capterra, Trustpilot, and Google Reviews can help you.

If you do have customers, go ask them. Most customers try and evaluate several products before deciding on the right product to buy. Nothing is stopping you from asking them which other brands they considered and why they ultimately chose yours.

Once you have established who your competitors are, you might find yourself in a market with many direct and indirect competitors. If that is the case, select about seven of the most relevant competitors to include in your competitor deep dive.

2. Do a deep dive on each competitor

From your a shortlist of competitors, choose about seven of your most important and dig up all the relevant information on each one.

The research conducted during the previous step will help you capture the most relevant information about your competitors for the following categories:

Company profile

Ideal customer profile, product information, market approach, swot analysis.

Start by creating a company profile for each of your competitors to gain a better understanding of who they are. Include the following information:

  • Name   —  What is the name of your competitor?
  • Founding date  —  When was the company founded? How long has it been in the market?
  • Company size  —  How many employees does the company have? Are they equipped to service the market and innovate?
  • Market share  — The portion of the market controlled by the competitor’s product
  • Revenue   —  The income the competitor generates from its product
  • Reputation   —  What do customers think of your competitor’s product on a scale from one to five?

Let’s apply this framework to our AGORA competitive analysis example:

Competitive Analysis Example: Company Profile

It’s important to understand who your competitors are serving and who is buying the product. This not only to reconfirm that the competitor is indeed a direct (or indirect) competitor, but also to understand what customers like and dislike about the competitor’s product.

The information you’re looking for includes:

  • Ideal customer   —  Who is the competitor’s target customer and what defines them?
  • Motivations   —  What does the customer enjoy about your competitor’s product?
  • Frustrations   —  What does the customer hate about the product?
  • Primary buyer  —  Who is the primary buyer of the product? Is it the as the ideal customer, or is it a different persona?

Let’s see what this would look like following our AGORA example. Below is an example ideal customer profile for Etsy. First, for the buyer:

Competitive Analysis Example: Customer Profile

And the ideal customer profile for Etsy sellers:

Competitive Analysis Example: Customer Profile

Not to be captain obvious, but you want to capture more details about the product your competitor is offering and its positioning.

The information we’re looking for at this step includes:

  • The product   —  What is the tagline your competitor is using to market its product?
  • Positioning   —  Based on the quality and price of the product, place the product into a one of several buckets. For example, Economy (low quality, low price), Skimming (low quality, high price), Penetration (high quality, low price), and Premium (high quality, high price)
  • Product features   —  What are the key features being marketed and promoted?

Referring to our example AGORA app, the product information associated with Etsy on a competitor analysis might look as follows:

Competitive Analysis Example: Product Information

Next, seek to understand how your competitors are bringing the product to market .

List the following information:

  • Pricing — What does the product costs? If there is a tiered pricing model, what does it look like?
  • Distribution channels — Through which channels is your competitor selling the product?
  • Marketing channels — Through which channels is the product being promoted?

In our AGORA competitor analysis example, this section would look something like:

Competitive Analysis Example: Market Approach

With all the information you’ve collected, you’ll find yourself in a good place to do a SWOT analysis . This is one of the most common and popular competitive analysis frameworks.

SWOT stands for strengths, weaknesses, opportunities, and threats:

  • Strengths  —  What is going well for the competitor?
  • Weaknesses   —  What is not going well? What obvious flaws are there?
  • Opportunities   —  What could give your competitor an advantage?
  • Threats  —  What might harm your competitor’s product?

For AGORA, our example competitive analysis might include a SWOT analysis that looks like this:

Example Of A SWOT Analysis Conducted As Part Of A Competitive Analysis

3. Develop a holistic overview and strategy

Now that you have a better view of your competitors, it’s time to determine how you want to approach them in the market: do you want to avoid your competitors or attack them?

Two extremely useful tools that can help you make this assessment are the competitive matrix and battle cards .

Competitive matrix

One way to operationalize the data you gathered during your competitive analysis is to plot out a four-quadrant competitive matrix.

Define key factors for the and x and y axes and plot yourself and your competition accordingly to see how you stack up. This approach is also known as perceptual mapping.

A competitive matrix for our example would look like this:

Competitive Matrix Example

Battle cards

You can use the four-quadrant competitive matrix and competitor insights to create battle cards for each of your competitors.

Battle cards are a visual aid that help you compare your product against those of your competitors at a glance. It’s a quick and easy way to see how you stack up in key areas of performance and value. It’s also a neat way to help sales in their conversations with customers.

Here’s what you should include on each battle card:

  • Company name — Name of your competitor
  • Powers  —  What makes this competitor stand out from the rest?
  • How we win   —  What should we do to gain a competitive advantage over this competitor?
  • Why we lose   —  What is this competitor better at? What should we avoid so we don’t lose market share?
  • Pricing   —  How much of a threat is the competitor’s product to our market share (low, medium, or high)?
  • Strategy   — Should we attack or avoid this competitor?

A battle card for our example competitive analysis might look as follows:

Competitive Analysis Example: Battle Cards

Alternative competitive analysis frameworks

If you‘ve followed the framework described above, you should have solid insight into your competitors, your product opportunities, and the best strategy to attack or avoid your competitors in the market.

If you want to dig deeper, you can follow up your competitive analysis by producing a Five Forces analysis and/or customer journey map .

The Five Forces model

Diagram: Michael Porter's Five Forces Model

You still might want to consider gaining more insights into the competitive structure of the market you are in — in other words, gain a better understanding of how easy it is to either enter or be replaced by a competitor in the market.

A great framework to use for this type of competitor analysis is the Five Forces model , originally conceived by Michael Porter.

According to the Five Forces model, you can assess the market you are in by looking at:

  • Intensity of competitive rivalry
  • Negotiation power of new buyers
  • Negotiation power of suppliers
  • Threat of new entrants
  • Threat of substitutes

Customer journey map

Instead of zooming out, you can also zoom in on the journey ideal customers make when interacting with the product itself, the distribution, or marketing channels.

On a journey map, your touchpoints are the customer, the activity performed, how the customer experiences the activities, and their expectations.

Free competitive analysis templates

A competitive analysis is a continuously updated document packed with information about your most important competitors to help you determine how to approach them in your target market.

The competitive analysis model described in this article consists of three steps that are designed to produce the insights you need to rule the market once and for all.

Below are free, customizable competitive analysis templates for each step of the process described in this article:

  • Competitive analysis template
  • Product canvas template
  • Competitive matrix template
  • Battle card template
  • Customer journey map template

NOTE : To use and customize the competitive analysis templates above, after opening, select File > Make a copy from the main menu.

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9 Highly Successful Market Research Examples

9 Highly Successful Market Research Examples

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Discover your competitors' strengths and leverage them to achieve your own success

In the battle of instinct vs insight, there’s  clear evidence that data-driven decision-making pays off. 

A  McKinsey study into the impact of market research found that organizations using data to make decisions are more likely to be profitable, and can more effectively retain and acquire customers vs those who fail to use this approach.

I’ve curated nine of the best market research examples to help you find innovative ways to fuel growth , adapt, and impact change when and where it’s most needed. This post guides you through the problems faced along with the processes and tools used so you can replicate actions and outcomes in your business.

market research quote

Market Research Example #1 – Understand the competitive landscape

In any business of any size, having in-depth insights into competitors’ audiences, campaigns, keywords, ( and more ) allows you to shape or refine your own plans for success. You can cut through the noise, see what’s working, and uncover opportunities for growth.

Wonderbly market research example

Since 2013, Wonderbly’s business has grown exponentially and now sells personalized books to over six million customers worldwide. In order to validate its go-to-market strategy, it needed granular insights into competitors and market trends.

Here’s how it played out.

1. Competitive insights

Challenge: Low visibility into a key competitor’s activity

Action: By analyzing competitor audience demographics that showed both gender and age distribution of its rival’s audience, Wonderbly saw its competition was better at attracting a younger audience.

Impact: Through the development of a new audience profile and key changes to future campaign strategies, it was able to grow the business and attract new customers.

Website demographics

This snapshot shows competitors’ website demographics side-by-side. While it was attracting a larger female audience of 62% vs. 56%, they saw their rivals were better at appealing to a male audience, with a respective split of 43% vs. 37%. In age distribution, its share in the 18-24 bracket was just 12% vs. 19%. Showing a clear opportunity to do more to reach that younger audience.

2. Keyword seasonality

Challenge: Lack of data to enter new markets

Action: Using seasonal trends keywords that showed where competitors were winning traffic from paid ad channels, Wonderbly discovered an emerging category (weddings and anniversaries) that was not addressed with its own offering.

Impact: By demonstrating competitors’ success and subsequent consumer interest, a new product line was developed. It went on to achieve a 69% revenue increase in books purchased by a more mature audience.

Keyword seasonality

Keyword seasonality screenshot shows traffic leaders for specific keyword sets, their seasonality, traffic share , volume, and CPC data. This shows where competitors are using paid ads to win traffic share.

3. Audience data

Challenge: Limited view of audience browsing behavior

Action: By looking into audience data that showed which sites its visitors were cross-browsing, Wonderbly was able to determine audience loyalty vs. that of its rivals.

Impact: The information was used to forge new content-focused partnerships in the UK, US, and Canada with several organizations and drove more traffic to its own site as a result.

Audience overlap

Audience overlap screenshot shows which sites its customers are browsing, how loyal they are, and presented new information about a referral partnership.

See the full story behind Wonderly’s success here.

69% Revenue increase in books bought for grown-ups by tapping into new audiences in 2021

Market Research Example #2 – Market Intelligence

Most business leaders and marketers have a solid understanding of their market. But if you want to stay ahead of the game, you need to reach deep inside a market, and often. Dynamic market intel enables you to do this and achieve sustainable growth by spotting emerging opportunities as they happen.

Redarbour market research example

Red Arbor is the third-largest job board website in the world. Market Intelligence is an integral part of its business; with granular data across multiple markets, it knows the how and why behind individual brands’ performance.

Challenge: Difficult to see what’s happening across websites, apps, and digital entities in relevant markets.

Action: By using competitive and market intelligence tools, Red Arbor could see market movements and shifts in rival traffic share in all relevant markets as they occurred.

Impact: Key data can be constantly monitored to provide intel around emerging competitors and enables Red Arbor brands to quickly close the gap on respective market leaders. Based on these insights, it helps brands become the ultimate competitor and retain their positions as market leaders.

Read the full article about Red Arbur’s successful market research example here.

Red Arbur's successful market research example

Market Research Example #3 – Entering new markets

Diversification is key to survival. For both product and service-based businesses, entering a new market can, without question, yield huge rewards. But before investing time and effort, the crucial work of fleshing out the opportunity in its entirety is key.

Airbnb market research example

Airbnb is a household name, and a huge part of its success has been breaking into new markets. Each market has unique factors, risks, and opportunities. When this global powerhouse wanted to enter the Israeli market, it needed to get a clear handle on both local and international leaders, along with emerging players; all of whom had deployed aggressive marketing efforts.

Let’s look at how it went on to achieve success in a bustling new market.

Challenge: Analyze a new, highly competitive market and get clear insights into its rivals’ traffic sources to enable them to build an effective marketing strategy.

Action: Airbnb already knew who the leaders and most active local competitors were, but to enter with confidence, it wanted to see its respective rivals’ growth strategies. Using detailed website analytics , it was able to see its top competitors were all focussed on four core marketing activities.

  • Building partnerships with niche sites
  • AdWords, display, and search campaigns
  • Local social network ads via organic and paid campaigns
  • Running local digital news publisher’s ads

Top industry players

The snapshot shows at a glance who the top industry players are, with booking.com attracting 1.4 million unique visitors in the period with a yearly change of 57% vs. Airbnb’s unique visitors of 249k and a traffic increase of 42%. Two key players are losing traffic, with a 42%+ reduction in traffic share. It also identifies five emerging players in the market with significant growth of over 3000%.

Airbnb chose to focus its resources on social marketing, display and search ads, and partnerships. Its findings revealed specific keywords, social sites, and referrals that enabled it to enter a new market in a position of strength.

Impact: It entered a new market with a 360-degree view of what marketing channels and tactics to use.

Stop Guessing, Start Analyzing

Get actionable insights for market research here

Market Research Example #4 – Business benchmarking & competitive landscaping

Benchmarking in business is a great way to see how well you’re doing. But it’s so much more than just this – it lets you discover, understand, improve, grow, and set goals. If there’s one crucial thing I want you to know about successful market research examples, it’s the importance of doing benchmarking­ – often and well.

Croud market research example

Croud is a global digital marketing partner to some of the world’s greatest brands. It develops and iterates marketing strategies on a daily basis..

Want to find out how it consistently shapes successful growth strategies? Read on.

Challenge: Brand and category-level traffic analysis across different markets are limited.

Action: Using detailed site-level traffic data and competitor app engagement metrics , Cloud could quickly understand what sites people visit, traffic share, growth of a sector over time, and how a client’s own growth compares with its rivals.

Impact: The impact of market research intelligence on Croud’s business is multifaceted. It can serve clients’ fresh data insights that shape marketing channels and revenue opportunities. This, in turn, builds trust, loyalty, and revenue:

  • A global lingerie client was able to fine-tune localized marketing strategies and adjust media mixes to reflect category benchmarks. Ad copy was ‘tweaked,’ and new audiences were uncovered.
  • A video-on-demand client was alerted to emerging players entering the market, as well as what tactics were being used to obtain traffic.
  • A homecare retail client has been able to see the successful ad channels of its clients and adjust the marketing mix accordingly.

Read the full market research success story from Croud here.

Market research success story from Croud

Market Research Example #5 – New product development

When organizations develop plans for a new product or service, it requires insight, investment, and often a little intuition. Dynamic market intel can help you reveal shifts in consumer trends or behaviors before your rivals.

Staysure market research example

As a business in the travel sector, the pandemic hit Staysure harder than most – in fact the travel sector experienced losses of around 70% year on year. Market demands became an anomaly, and many rivals were forced to close their doors. To survive one of the toughest periods a business could ever face, Staysure needed to pivot, adapt, and go in a new direction.

Here’s how it turned things around.

Challenge: Survive the global pandemic and pivot its digital marketing strategy to meet the demand for new products in a shifting industry.

Action: Using Similarweb Digital Research Intelligence, Staysure analyzed competitors’ marketing tactics in real-time. This continuous monitoring enabled it to know when post-lockdown recoveries were occurring in real-time and allowed it to spot emerging trends , one of which was identified as an opportunity to bring a new product to market to address a shift in consumer demand.

Impact: Armed with this intel, it was able to develop a new insurance product that protected consumers against cancellations, medical expenses, and repatriation.

See more about how Staysure identified a new product opportunity for its business during one of the most challenging of times.

Staysure identified a new product opportunity for its business

Market Research Example #6 – Shape stronger strategies

Making key business decisions about the future is tough at the best of times. Add in a global pandemic, the possible end of globalization as we know it, and who knows what other variables – business leaders have never (likely) known a time like it. Creating future-proof strategies is a must for any organization, and with the current climate, it’s harder than ever. A data-informed approach is the only logical route to take at any time, but none more so than now.

eToro market research example

eToro is a market-leading social investing platform with a presence in over 100 countries and more than 27 million registered users. Each region operates within a different set of regulations and caters to unique market demands. To support eToro’s international expansion, the most up-to-date and accurate intel is needed to spearhead successful customer acquisition efforts across the globe.

Challenge: Finding reliable, competitive intelligence across international markets in a timely fashion

Action: The dedicated media buying at eToro used Similarweb Digital Research Intelligence to monitor competitor campaigns and evaluate potential media outlets, partnerships, and ad networks. Using deeper insights into website traffic, trends, and competitors’ campaigns, it could evaluate trends periodically, at both a regional and national level, to discover new traffic sources, evaluate and optimize existing media partnerships, and conduct keyword research each month.

Impact: The improved access to granular data insights has helped eToro negotiate with its publishers. As a result of being able to clearly see ad placement and creative campaign performance, it has improved ROI and increased its ability to out-trade rivals and gain market share .

Read more about how the team at eToro used digital insights to save time and make smarter decisions.

eToro used digital insights to save time

Market Research Example #7 – Identify the target audience

Every successful market research example I’ve ever seen starts and ends with the customer. Buyer personas shape product, price, and placement – and the development of these personas are relevant to all organizations. Being able to clearly identify a target audience in any market is crucial. Market dynamics mean a target audience is susceptible to change, so even established businesses need to keep watch.

Simplr market research example

Simplr is a customer support solution for growing brands, delivering staffing solutions via remote specialists and AI. As with any service-based business, being able to find and attract the right audience is crucial for growth and sustainability. It used market research to find and qualify high-caliber prospects and secure a more effective sales process.

Challenge: Targeting the right customers at the right time

Action: Simplr was able to get a detailed view of which new brands were growing the fastest by using digital performance data. This gave its sales team the ability to identify, qualify and prioritize potential companies based on solution fit and increasing need. Using a range of reports that show monthly traffic changes and traffic spikes in a custom sector, it saw high-growth sites with an expanding customer base and with this, an increased need for support services like Simplr.

Impact: Market sizing is now more dynamic and well-informed than ever before. Sales efficiency has increased, lead quality has improved, and sales performance is more effective as outreach is done in a more timely manner. Now, Simplr can identify and reach out to prospects during peak growth periods, and it’s seeing better conversions as a result.

Read more about how Simplr used successful market research to close more deals and improve pipeline efficiency here.

how Simplr used successful market research

Market Research Example #8 – Find out what marketing channels deliver ROI

In good times and bad, it’s important to optmize marketing spend to ensure you invest time, efforts, and money in channels that deliver. A great example of market research in action is to apply research efforts and take the time to know which channels work, and where rival’s are winning and losing in your space.

Anything is Possible (AIP)  is a data-driven, communications strategy, media planning & buying company that covers all digital and offline media. Needless to say, it’s a business that depends on reliable, insightful, timely data to impact its clients and their goals.

Challenge: During COVID, a key client (the Institute of Cancer Research) faced declining donations. To survive, it needed to find new ways to find and convert audiences to donate.

Action: AIP utilized Similarweb’s Digital Research Intelligence to do a basic competitive analysis on key rivals of its client. This identified which channels were optimal, and where the most referrals on rival sites were originating from. It shows that premium publisher sites, such as The Guardian were sending significant traffic to competitor sites. With this information, it was able to develop a paid-ads campaign that displayed advertising on targetted guardian.com pages.

Quote from Anything is Possible

Impact: The campaign was a huge success, exceeding previous campaign conversion rates by 817%. Read more about how AIP used Similarweb to understand the right marketing channels to use.

Market Research Example #9 – Trendspotting to find growth opportunities

During the pandemic, many companies in the hospitality sector were forced to close their doors. It was a case of fight or flight, and there were clear winners and losers. Having the ability to spot industry trends and adapt fast was key to the survival of many firms. In this market research example, we explore how one consulting firm was able to help its customers pivot and thrive during turbulent times.

Wiideman Consulting Group provides multi-location brands with SEO research, audits, and strategy services.

Challenge: During the pandemic, food chains had to pivot from offering dining-in services to takeout and delivery services. With IHOP and Applebee’s as key clients of its firm, it needed to develop robust strategies quickly to help its clients survive. With consumers performing non-banded searches to find food delivery and take-out services, these traditional dine-in venues have no visibility online and were at risk of not being found by people looking to order alternative dining solutions while dine-in restaurants were closed.

  Action: Using Similarweb, it identified the right keyword opportunities, industry trends, and delivery service provider insights. This enabled it to develop a strategy that focused on increasing visibility in the locations where the business could provide takeaway and delivery services. With this data, it was able to help reposition brands within the search engine results pages and optimize content to generate leads and sales.

Doing this market research enabled it to make three key changes.

  • Optimize the Google My Business profile to emphasize new service options for lunch, evening, and family meals.
  • Design and deploy optimized content with new delivery and takeout subpages for each location.
  • Addition of the ‘start order’ button as a floating call-to-action across all localized pages.

Impact: Driven by Similarweb insights, these tactics delivered favorable results for both of its clients in the hospitality sector.

  • Organic traffic for both brands improved by 63% & 37%
  • Revenues increased by 167% & 70% yoy

Market research example Wiiderman consulting

Ultimately, this market research enabled its clients to adapt to a changing market, and thrive when many others were forced to cease trading.

You can view the full write-up here to hear more about this success story.

Market research isn’t a one-and-done activity – rather, it’s a highly-habitual process and a powerful tool in your marketing arsenal. Due to fast-changing market dynamics, business leaders and strategists need market insights on the fly to respond and react to shifts in consumer behavior while staying focused on growth.

I’ve shared with you nine market research examples demonstrating how companies around the globe have successfully used market analysis to strategize, adapt, and grow. Similarweb Digital Research Intelligence impacted each of these examples, helping take the guesswork out of market research; so you can confidently make informed strategic decisions to grow your business.

author-photo

by Liz March

Digital Research Specialist

Liz March has 15 years of experience in content creation. She enjoys the outdoors, F1, and reading, and is pursuing a BSc in Environmental Science.

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market research and competitive analysis example

How to Conduct a Market Analysis? (+ Examples)

Appinio Research · 04.10.2023 · 29min read

How to Conduct a Market Analysis Examples

Are you ready to transform your business with the unparalleled advantages of market analysis? Discover how harnessing the power of data-driven insights can propel your decision-making and unlock exceptional growth opportunities.

In this guide, we delve deep into the art of market analysis, showing you how to gain a competitive edge, tailor your strategies with precision, and, ultimately, boost your success. Let's embark on this journey of discovery together.

What is Market Analysis?

Market analysis is the process of evaluating market conditions and dynamics to understand its potential and make informed decisions. It helps you answer crucial questions:

  • Who are your customers?
  • What are their needs and preferences?
  • Who are your competitors?
  • What market trends should you be aware of?

Market analysis is crucial because it empowers you to make data-driven choices, minimize risks, and maximize opportunities.

Why is Market Analysis Important?

Before diving into the analysis, you need to define your objectives. Common goals of market analysis include:

  • Market Entry: Evaluating the feasibility of entering a new market.
  • Product Development : Identifying market gaps for new product development.
  • Competitor Analysis: Understanding your competition's strengths and weaknesses.
  • Strategic Planning: Shaping your business strategies based on market insights.

Benefits of Effective Market Analysis

Conducting a thorough market analysis brings several benefits:

  • Risk Mitigation: Minimize the risk of entering an unprofitable market.
  • Resource Allocation: Optimize resource allocation for marketing and product development.
  • Competitive Advantage: Gain a competitive edge by understanding your market better.
  • Innovation: Identify opportunities for innovation and growth.

Now that you understand the importance of market analysis, let's move on to the practical steps involved.

How to Prepare for Market Analysis?

Before diving into market analysis, setting the stage for success is essential. Here are the key steps to prepare for market analysis:

  • Set Clear Objectives: Define your specific goals and objectives for the analysis. Be clear about what you want to achieve. For example, if you're planning to enter a new market, your purpose might be to determine market demand and competition.
  • Identify Target Audience: Knowing your audience is crucial. Identify the demographics, preferences, and behaviors of your target market. This information will guide your data collection methods .
  • Gather Necessary Resources: Market analysis requires data, tools, and expertise. Ensure you have access to the resources you need. This might include budget allocation for research tools, hiring analysts, or outsourcing data collection.
  • Consider Ethical Considerations: Ethical guidelines are paramount in market analysis. Ensure that your data collection methods and analysis processes adhere to ethical standards, respecting privacy and confidentiality.

With your preparations in place, you're ready to collect the data necessary for your market analysis.

Data Collection for Market Analysis

Accurate and relevant data is the lifeblood of market analysis. Here's how you can gather the information you need:

Primary Data Sources

Primary data refers to information collected directly from the source. You can obtain primary data through:

  • Surveys: Conducting surveys to gather insights from your target audience.
  • Interviews: Engaging in one-on-one interviews with industry experts or potential customers .
  • Observations: Collecting data by observing customer behavior or market trends.

Secondary Data Sources

Secondary data is information that already exists and is collected by someone else. Sources of secondary data include:

  • Market Reports: Industry-specific reports and publications.
  • Government Data: Data provided by government agencies.
  • Competitor Reports : Analyzing reports and information about your competitors.

Qualitative Data Collection Methods

Qualitative data provides in-depth insights into customer attitudes and behaviors. Qualitative methods include:

  • Focus Groups: Gathering a small group of participants to discuss specific topics.
  • In-Depth Interviews: Conducting in-depth interviews with individuals to explore their perspectives.

Quantitative Data Collection Methods

Quantitative data is numerical and can be analyzed statistically. Common quantitative methods include:

  • Surveys: Creating structured questionnaires for large-scale data collection.
  • Online Analytics: Analyzing website and social media metrics for user behavior.

With your data collected, it's time to move on to the next crucial step: analyzing and interpreting the data.

Market Research Techniques

Analyzing the data you've collected is where the real insights come to light. Let's explore various market research techniques that help you make sense of your data.

Surveys and Questionnaires

Surveys and questionnaires are powerful tools for collecting quantitative data. They allow you to gather structured responses from a large sample of participants. When designing surveys, consider:

  • Question Types: Crafting survey questions that are clear and unbiased.
  • Sampling Techniques: Ensuring your sample is representative of your target audience.
  • Data Analysis: Applying statistical methods to analyze survey data.

Interviews provide qualitative data through in-depth conversations with individuals. Key considerations include:

  • Interview Structure: Developing a structured interview guide.
  • Listening Skills: Active listening to uncover valuable insights.
  • Transcribing and Coding: Transcribing interviews and coding responses for analysis.

Focus Groups

Focus groups involve small group discussions, providing rich qualitative data. To conduct effective focus groups:

  • Moderation Skills: Skillfully moderating group discussions.
  • Participant Selection: Recruiting diverse participants for varied perspectives.
  • Thematic Analysis : Identifying themes and patterns in focus group discussions.

Observational Research

Observational research involves watching and recording customer behavior.

  • Research Setting: Choosing the right environment for observations.
  • Data Recording: Accurate and detailed recording of observations.
  • Interpretation: Interpreting observed behaviors in the context of your objectives.

Competitor Analysis

Competitor analysis involves evaluating your rivals to understand their strengths and weaknesses.

  • Identifying Competitors: Determine who your main competitors are.
  • Competitive Metrics: Choose relevant metrics to assess competition.
  • Benchmarking: Comparing your performance against competitors.

By mastering these market research techniques, you'll be well-prepared to extract valuable insights from your data. The next step is to interpret these insights effectively.

Data Analysis and Interpretation

Analyzing and interpreting data is the heart of market analysis. This process involves converting raw data into actionable insights.

Data Cleaning and Preparation

Data can be messy, and cleaning and preparing it for analysis is essential. This involves:

  • Data Cleaning: Removing outliers, errors, and inconsistencies.
  • Data Transformation: Converting data into a consistent format.
  • Data Validation: Ensuring data accuracy and completeness.

Descriptive Analysis

Descriptive analysis involves summarizing and visualizing data to understand its basic characteristics. Techniques include:

  • Summary Statistics: Calculating measures like mean, median, and standard deviation.
  • Data Visualization: Creating charts and graphs to represent data visually.
  • Data Distribution Analysis: Understanding how data is distributed.

Statistical Analysis

Statistical analysis allows you to draw meaningful conclusions from your data. Techniques include:

  • Hypothesis Testing: Testing hypotheses to make data-driven decisions.
  • Regression Analysis : Examining relationships between variables.
  • Segmentation Analysis: Grouping data for more targeted insights.

Identify Trends and Patterns

Identifying trends and patterns in your data helps you make predictions and formulate strategies.

  • Time Series Analysis : Analyzing data over time to identify trends.
  • Pattern Recognition: Spotting recurring patterns in customer behavior.
  • Predictive Modeling : Using data to make future predictions.

Armed with these analytical skills, you can effectively uncover valuable insights that inform your business decisions.

Market Segmentation

Market segmentation is crucial in understanding your audience better and tailoring your strategies accordingly.

What is Market Segmentation?

Market segmentation involves dividing your market into distinct groups based on shared characteristics. This is significant because it allows you to:

  • Target Specific Audiences: Tailor your marketing efforts to specific segments.
  • Personalize Products: Customize products and services to meet segment needs.
  • Optimize Resource Allocation: Allocate resources more efficiently by focusing on high-potential segments.

Types of Market Segmentation

There are various ways to segment a market, including:

  • Demographic Segmentation : Dividing based on age, gender, income, etc.
  • Psychographic Segmentation : Grouping by lifestyles, values, and attitudes.
  • Geographic Segmentation: Segmenting by location or region.
  • Behavioral Segmentation : Dividing based on buying behavior and preferences.

Targeting Specific Market Segments

After segmentation, you must target your chosen segments effectively. This involves:

  • Positioning: Crafting a unique value proposition for each segment.
  • Messaging: Tailoring your marketing messages to resonate with each segment.
  • Product Development: Adapting products to meet segment-specific needs.

By understanding your market segments, you can connect with your audience on a deeper level and increase your chances of success.

SWOT Analysis

A SWOT analysis is a valuable tool for assessing your business's internal strengths and weaknesses, as well as external opportunities and threats.

Identify and leverage your strengths, such as:

  • Unique Products: What sets your products apart from the competition?
  • Skilled Workforce: Highlight the expertise of your team.
  • Strong Brand: Emphasize your brand reputation and recognition.

Acknowledge and address your weaknesses, including:

  • Limited Resources: Recognize budget constraints or resource shortages.
  • Market Share : Assess areas where competitors outperform you.
  • Operational Challenges: Identify internal issues that need improvement.

Opportunities

Exploit opportunities in your market, such as:

  • Market Growth: Explore emerging markets and trends.
  • Partnerships: Seek collaboration with complementary businesses.
  • New Technologies: Embrace innovations that can improve your operations.

Mitigate potential threats, such as:

  • Competition: Analyze the competitive landscape and potential disruptors.
  • Economic Trends: Consider how economic fluctuations may affect your business.
  • Regulatory Changes: Stay updated on industry regulations and compliance.

Conducting a SWOT analysis helps you develop strategies that capitalize on strengths, mitigate weaknesses, seize opportunities, and guard against threats.

How to Conduct Competitive Market Analysis?

Competitive market analysis is a critical component of your overall market analysis strategy. Understanding who your competitors are, analyzing their strengths and weaknesses, and conducting competitive benchmarking are essential steps to gain a strategic advantage in your market.

1. Identify Key Competitors

Identifying your key competitors is the first step in a competitive market analysis. Key competitors are those businesses that directly compete with you for the same target audience or market share. Here's how to identify them:

  • Market Research : Conduct thorough market research to identify businesses offering similar products or services in your industry or niche.
  • Customer Feedback: Listen to your customers. Often, they will mention your competitors when discussing alternatives or choices.
  • Industry Associations: Explore industry associations, directories, or trade publications to find a list of competitors.
  • Online Search: Use search engines and social media platforms to discover businesses that appear in similar search results or target similar keywords.

Once you have identified your key competitors, you can move on to a more in-depth analysis of their strengths and weaknesses.

2. Analyze Competitor Strengths and Weaknesses

Analyzing competitor strengths and weaknesses provides valuable insights into their strategies and helps you identify opportunities and threats. Here's how to conduct this analysis effectively:

Product or Service Offering

  • Strengths: Determine what your competitors excel at regarding product quality, features, and innovation.
  • Weaknesses: Identify areas where their products or services fall short compared to yours.

Pricing Strategies

  • Strengths: Analyze whether competitors offer competitive pricing or unique pricing models.
  • Weaknesses: Look for instances where their pricing may be less competitive or prohibitive.

Market Share and Customer Base

  • Strengths: Assess the size of their customer base and market share in your industry.
  • Weaknesses: Investigate whether they have any vulnerabilities or dependencies on a specific customer segment.

Marketing and Branding

  • Strengths: Analyze their marketing strategies, branding efforts, and customer engagement tactics.
  • Weaknesses: Identify any gaps or areas where their marketing efforts may be less effective.

Customer Reviews and Feedback

  • Strengths: Look for positive customer reviews and feedback to understand what your competitors are doing well.
  • Weaknesses: Pay attention to negative reviews and areas where customers express dissatisfaction.

This analysis will help you identify areas where you can differentiate yourself and gain a competitive edge. It also enables you to anticipate how competitors might respond to your strategies.

3. Competitive Benchmarking

Competitive benchmarking involves comparing your performance and strategies against those of your key competitors. It allows you to set performance goals, identify best practices, and continuously improve.

  • Select Key Metrics: Choose the key performance metrics that matter most to your business. These could include revenue growth, customer acquisition costs, customer satisfaction scores, or market share.
  • Gather Data: Collect data on these selected metrics for both your business and your competitors. This data can come from public sources, industry reports, or your own internal records.
  • Analyze and Compare: Compare your performance against that of your competitors using the selected metrics. Pay close attention to areas where you outperform them and areas where you lag behind.
  • Identify Best Practices: Identify the strategies and practices that contribute to your competitors' success. Learn from their best practices and consider implementing similar strategies in your business.
  • Set Improvement Goals: Based on your analysis, set specific improvement goals for your business. These goals should be realistic and aligned with your overall business objectives.
  • Monitor Progress: Regularly monitor your progress toward achieving your improvement goals. Adjust your strategies and tactics as needed to stay competitive.

Competitive benchmarking is an ongoing process. By continuously assessing your performance compared to your competitors, you can adapt and refine your strategies to maintain a competitive advantage in the market.

How to Conduct Comparative Market Analysis?

Comparative market analysis involves assessing your market position, understanding competitor strategies and performance, and identifying opportunities for growth. Let's explore each aspect in more detail.

What is Comparative Analysis in Market Research?

Comparative analysis involves examining your business in relation to your competitors and the overall market. It helps you:

  • Gain Perspective: Understand where your business stands in the market landscape.
  • Identify Trends: Recognize industry trends and shifts.
  • Spot Opportunities: Discover areas where your business can excel or innovate.

To conduct an effective comparative analysis:

  • Collect Data: Gather data on your business, competitors, and the market as a whole.
  • Use Key Metrics: Focus on key performance metrics relevant to your industry.
  • Benchmark Against Competitors: Compare your performance against that of your direct competitors.

Analyzing Competitor Strategies and Performance

Analyzing competitor strategies and performance is a critical aspect of comparative analysis. Here's how to go about it:

1. Competitor Strategies

Product and Service Strategies: Examine their product/service offerings and pricing strategies.

  • Marketing and Promotion: Analyze their marketing campaigns, messaging, and customer engagement tactics.
  • Distribution Channels: Understand how they reach and distribute products or services to customers.
  • Innovation: Identify areas where they innovate or introduce new features.

2. Financial Performance

  • Revenue and Growth: Assess their revenue figures and growth rates over time.
  • Profit Margins: Analyze their profit margins and how they compare to industry standards.
  • Investment and Funding: Explore whether they have secured significant investments or funding.

3. Customer Engagement

  • Customer Base: Understand the size and composition of their customer base.
  • Customer Satisfaction: Look for indicators of customer satisfaction, such as reviews or feedback.

4. Market Presence

Market Share: Determine their market share in your industry or niche.

Geographic Reach: Explore the regions or markets they serve.

Identifying Market Position and Opportunities

Identifying your market position and opportunities is the ultimate goal of comparative market analysis. Here's how to accomplish this:

1. Market Position

  • Relative Strengths: Determine where your business excels compared to competitors.
  • Areas of Improvement: Identify areas where you lag and need improvement.
  • Market Niche: Define your unique value proposition and niche within the market.

2. Opportunities

  • Competitive Gaps: Recognize gaps in the market that your business can fill.
  • Unmet Customer Needs: Explore customer needs that competitors are not effectively addressing.
  • Emerging Trends: Stay alert to emerging industry trends and adapt your strategies accordingly.

3. Strategic Planning

  • Strategy Development: Formulate strategies that capitalize on your strengths and address weaknesses.
  • Innovation: Consider innovative approaches to differentiate your business.
  • Risk Mitigation: Develop plans to mitigate risks associated with market dynamics.

By conducting a comprehensive comparative market analysis, you gain a deeper understanding of your competitive landscape, enabling you to make informed decisions, refine your strategies, and seize growth opportunities effectively. This process should be ongoing, as the market is dynamic and ever-changing.

Competitive Market Analysis vs. Comparative Market Analysis

While these approaches share some similarities, they serve distinct purposes and offer unique insights. Let's explore the key differences and applications of each.

Competitive Market Analysis

Objective: Competitive Market Analysis primarily focuses on assessing your direct competitors and understanding their strategies, strengths, weaknesses, and overall market position. Its main goal is to help you gain a competitive edge by learning from and responding to your rivals effectively.

Key Aspects:

  • Competitor-Centric: It revolves around thoroughly examining specific competitors that directly impact your business.
  • Strategy-Oriented: The emphasis is on understanding your competitors' strategies, pricing models, product offerings, and marketing tactics.
  • Market Positioning: It helps you define your position in relation to your immediate competitors and identify areas for differentiation.
  • Direct Impact: Competitive Market Analysis is often employed for short-term decision-making, such as refining marketing strategies or adjusting pricing to respond to competitor moves.

Comparative Market Analysis

Objective: Comparative Market Analysis takes a broader perspective by evaluating your business within the context of the entire market. It aims to provide a comprehensive view of your market's dynamics, trends, and opportunities, helping you make informed, long-term strategic decisions.

  • Market-Centric: It considers a broader view of the market, including competitors, potential entrants, and industry dynamics.
  • Trend Analysis : Comparative Market Analysis looks at industry trends, market growth, consumer behavior, and emerging technologies that may impact your business.
  • Strategic Insights: It provides strategic insights that extend beyond immediate competition, helping you identify opportunities for market expansion , diversification, or innovation.
  • Long-Term Planning: This approach is suitable for long-term strategic planning, such as entering new markets, launching new products, or adapting to evolving market conditions.

How to Choose the Right Approach?

The choice between Competitive Market Analysis and Comparative Market Analysis depends on your specific business goals and the depth of insights you seek:

  • Use Competitive Market Analysis when you need to closely monitor and respond to specific competitors' actions, refine short-term strategies, or differentiate your offerings within a crowded market segment.
  • Opt for Comparative Market Analysis when you are making long-term strategic decisions, considering market expansion, or seeking to innovate based on broader industry trends. This approach provides a holistic view that extends beyond immediate competitors.

In practice, many businesses find value in combining elements of both approaches to gain a comprehensive understanding of their market environment. The key is to align your analysis with your strategic objectives and adapt your approach as your business evolves.

Market Analysis Template

A well-structured market analysis template is invaluable for streamlining the market research process, ensuring you cover all essential aspects and gather data systematically. Let's explore the components of an effective market analysis template and how to customize it to your specific needs.

How to Create a Structured Market Analysis Framework?

A comprehensive market analysis template typically includes the following sections:

1. Market Overview

  • Market Size: Describe the current size and potential growth of the market.
  • Market Segmentation: Identify key segments within the market.
  • Market Trends: Highlight recent trends and developments.

2. Competitive Landscape

  • Competitor Identification: List your main competitors and potential disruptors.
  • Competitor Analysis: Evaluate their strengths, weaknesses, opportunities, and threats (SWOT).
  • Competitive Advantage: Explore ways in which your business can gain a competitive edge.

3. Target Market Analysis

  • Customer Personas: Develop detailed customer personas based on demographics, behavior, and preferences.
  • Customer Needs: Understand your target audience's specific needs and pain points.
  • Market Demand: Assess the demand for your products or services within your target market.

4. SWOT Analysis

  • Strengths: Identify your business's internal strengths and advantages.
  • Weaknesses: Acknowledge areas where your business may be vulnerable.
  • Opportunities: Explore external factors that can be leveraged for growth.
  • Threats: Recognize potential challenges and external risks.

5. Trends and Forecast

  • Market Trends: Analyze current trends and their potential impact on your business.
  • Market Forecast: Make data-driven predictions about the future of the market.
  • Emerging Technologies: Assess how emerging technologies may influence your industry.

How to Utilize Template for Efficient Market Analysis?

Templates not only save time but also ensure that you cover all critical aspects of market analysis. To effectively utilize a template:

1. Identify Relevant Sections

Review the template to identify sections that are relevant to your specific market analysis objectives. Not all sections may be necessary for every analysis.

2. Customize Sections

Tailor each section to your business and market. For example:

  • In the "Market Overview" section , provide market data specific to your industry or region.
  • In the "Competitive Landscape" section , focus on competitors directly impacting your business.

3. Collect Data Methodically

Use the template as a guide to collect data methodically. It ensures that you gather the right information in a structured manner.

4. Analyze and Interpret Data

After collecting data, analyze and interpret it within the context of each section of the template.

This step provides actionable insights.

5. Draw Conclusions and Recommendations

Utilize the insights gained from your analysis to draw conclusions and formulate recommendations that address your initial market analysis objectives.

6. Report Compilation

Compile the information from your template into a well-organized market analysis report that can be easily shared with stakeholders, investors, or team members.

How to Customize the Market Analysis Template?

Market analysis templates should not be rigid but rather adaptable to meet your unique requirements.

  • Additional Sections: If your analysis requires sections not covered in the template, feel free to add them. For example, you might include a section on environmental or sustainability factors.
  • Data Sources and Tools: Specify the data sources and analysis tools you'll use for each section. This ensures transparency and accountability in your analysis process.
  • Visual Elements: Incorporate charts, graphs, and visual representations where relevant. Graphic elements can make complex data more digestible.
  • Timelines and Milestones: If your market analysis is part of a larger project or business plan, include timelines and milestones to track progress.
  • Appendices: Consider including appendices with supplementary materials such as raw data, survey questionnaires, or detailed calculations to support your analysis.

Market Analysis Examples

To gain a deeper understanding of how market analysis is applied in real-world scenarios, let's explore a variety of detailed examples that showcase different aspects of this crucial business practice.

Example 1: Entering a New Market

Scenario: Imagine you are the marketing manager of a well-established electronics company considering expansion into a new geographic market. Let's call it Market X.

Market Analysis Objective: Your goal is to assess the feasibility and potential success of entering Market X.

Data Collection and Analysis

  • Market Research: Begin by collecting data on Market X, such as population demographics, economic indicators, and consumer behavior.
  • Competitor Analysis: Identify and analyze competitors already operating in Market X. Assess their market share, product offerings, pricing strategies, and customer reviews.
  • Consumer Surveys: Conduct surveys in Market X to understand consumer preferences, needs, and willingness to adopt your products.
  • Regulatory Environment: Investigate the regulatory framework in Market X, including import/export regulations, industry standards, and compliance requirements.

Findings and Insights

  • Market Potential: Through extensive data analysis, you discover that Market X has a growing population with a high demand for electronics, indicating market potential.
  • Competitive Landscape: You identify several established competitors, but their product offerings are limited in comparison to your company's range.
  • Consumer Preferences: Survey results reveal a preference for high-quality, durable electronics aligning with your product portfolio.
  • Regulatory Insights: Understanding the regulatory environment helps you plan for compliance, ensuring a smooth market entry.

Recommendations

Based on your analysis, you can make informed recommendations:

  • Market Entry Strategy: Develop a comprehensive market entry strategy tailored to Market X, including distribution channels and pricing strategies.
  • Product Localization: Customize certain product features to align with local preferences and regulatory requirements.
  • Competitive Edge: Leverage your wider product range as a competitive advantage.

Example 2: Product Launch Strategy

Scenario: You work for a startup that has developed an innovative health and fitness wearable device. Your goal is to create an effective product launch strategy.

Market Analysis Objective: Understand your target market, competition, and market trends to launch the wearable successfully.

  • Target Audience Profiling: Create detailed customer personas based on demographics, interests, and health and fitness habits.
  • Competitor Analysis: Examine the market for similar wearable devices, assessing their features, pricing, and customer reviews.
  • Market Trends and Consumer Behavior: Analyze market trends related to health and fitness, wearable technology adoption, and consumer preferences.
  • Market Size and Growth: Determine the size of the wearable technology market and its growth rate.
  • Target Audience: Detailed personas reveal that your primary customer segments include health-conscious individuals, athletes, and tech enthusiasts.
  • Competition: While there are competitors in the market, a gap exists for a wearable that combines health monitoring with advanced fitness tracking.
  • Market Trends: Trends show an increasing demand for health-related wearables due to a growing focus on fitness and well-being.
  • Market Size: The market is substantial and expected to grow steadily over the next few years.
  • Product Features: Focus your product's features on health monitoring and advanced fitness tracking to cater to the identified target segments.
  • Pricing Strategy: Set a competitive yet profitable price point for your wearable.
  • Marketing Campaign: Develop a marketing campaign highlighting the unique features of your wearable and its benefits for health-conscious consumers, athletes, and tech enthusiasts.

Example 3: Competitive Analysis for an E-commerce Startup

Scenario: You're part of a startup team launching an e-commerce platform that sells handmade artisanal products. You need to understand the competitive landscape to formulate a successful business strategy.

Market Analysis Objective: Gain insights into the e-commerce market for handmade products and identify opportunities for differentiation.

  • Competitor Identification: Identify existing e-commerce platforms specializing in handmade products.
  • Product Range and Quality: Assess the variety and quality of products offered by competitors.
  • Pricing Strategies: Analyze pricing strategies and discount offers of competitors.
  • Customer Reviews: Study customer reviews and ratings for competing platforms.
  • Competitor Landscape: You discover several established e-commerce platforms in the handmade product niche, but none seem to offer a comprehensive range of unique artisanal items.
  • Product Quality: Competitors mainly offer mass-produced items with limited emphasis on craftsmanship and uniqueness.
  • Pricing: Pricing strategies appear to be competitive, but customer reviews indicate a desire for more affordable options.
  • Product Curation: Focus on curating a selection of high-quality, truly artisanal products to differentiate your platform.
  • Competitive Pricing: Offer competitive pricing while maintaining the unique value proposition of handmade items.
  • Customer Engagement: Implement strategies to engage customers and gather feedback for continuous improvement.

These examples illustrate how market analysis informs critical business decisions. Whether entering a new market, launching a product, or competing in e-commerce, a data-driven approach empowers you to make informed choices and increase your chances of success.

Remember that market analysis is an ongoing process, and staying updated with evolving market dynamics is essential for long-term success.

Market analysis is your secret weapon for success in the ever-evolving business landscape. By understanding your market, customers, and competition, you gain the knowledge to make informed decisions, identify growth opportunities, and stay ahead of the curve.

Remember, market analysis is not a one-time task; it's an ongoing journey. Continuously gather data, adapt your strategies, and embrace the power of real-time insights. With the right tools and knowledge, you have the potential to turn market analysis into a dynamic force that propels your business to new heights.

How to Conduct Market Analysis in Minutes?

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COMMENTS

  1. A step-by-step guide to competitive market analysis - Zapier

    You need to identify and analyze both to truly understand your competitive landscape. 2. Identify their target markets. Sometimes, a competitor's target market is clear—especially if it's a niche brand. Take Dick's Sporting Goods—it's pretty obvious that they're targeting people who are into sports (or who want to be).

  2. What Is a Competitive Analysis — and How Do You Conduct One?

    As a content marketer, I’ve performed a competitive analysis for several brands to improve their messaging, plan their marketing strategy, and explore new channels. Here are the five steps I follow to analyze competitors. 1. Identify and categorize all competitors. The first step is a simple yet strategic one.

  3. What is competitive analysis? Template, examples, and how-to

    A competitive analysis is a continuously updated document packed with information about your most important competitors to help you determine how to approach them in your target market. The competitive analysis model described in this article consists of three steps that are designed to produce the insights you need to rule the market once and ...

  4. Market research and competitive analysis | U.S. Small ...

    Your competitive analysis should identify your competition by product line or service and market segment. Assess the following characteristics of the competitive landscape: Market share. Strengths and weaknesses. Your window of opportunity to enter the market. The importance of your target market to your competitors.

  5. Examples Of Successful Market Research - Similarweb

    Market Research Example #1 – Understand the competitive landscape. In any business of any size, having in-depth insights into competitors’ audiences, campaigns, keywords, (and more) allows you to shape or refine your own plans for success. You can cut through the noise, see what’s working, and uncover opportunities for growth.

  6. How to Conduct a Market Analysis? (+ Examples) | Appinio Blog

    Competitive market analysis is a critical component of your overall market analysis strategy. Understanding who your competitors are, analyzing their strengths and weaknesses, and conducting competitive benchmarking are essential steps to gain a strategic advantage in your market. 1. Identify Key Competitors. Identifying your key competitors is ...